Recruiting for April 23rd, 2027 to September 30th, 2027.
Our BARISTA position involves providing excellent customer service in a fast pace, high volume Coffee Bar. We strive to serve exemplary espresso and give friendly individualized attention towards each guest. Baristas will be required to familiarize themselves with the local coffee we brew and sell along with the stocking and cleaning of the retail portion of our shops and behind the bar.
Our DOCK REPRESENTATIVE position is the friendly first contact with our guests on the cruise pier as they disembark the ship. Throughout the day you will be interacting with guests on an individual and group basis while greeting & answering questions, facilitating train loading and providing a link between the company and the cruise line shore excursion departments.
Duties
Skills
Our DOCK REPRESENTATIVE HELPER position is the friendly first contact with our guests on the cruise pier as they disembark the ship. Throughout the day you will be interacting with guests on an individual and group basis while greeting & answering questions, facilitating train loading and providing a link between the company and the cruise line shore excursion departments.
Duties
Skills
Housing Available
White Pass & Yukon Route, a successful, historic company engaged in rail, tourism and port operations, based in Skagway, Alaska, has an opening for a Tram Driver. This is a full-time, seasonal position. The position will be available from early May to late September.
Duties
Provide safe transportation to hundreds of guests per day
Deliver top notch customer service
Communicate with cruise ship guests, White Pass dock personal and management in a clear and concise manner
Work efficiently and maintain a patient and positive attitude in a fast-paced environment
Requirements
Enthusiasm for Skagway and the White Pass product
A Positive Attitude and drive to go above and beyond
Applicants should be friendly, reliable and enjoy working in a team setting
Willingness to work a flexible schedule
Customer service experience a must
First Aid & CPR certification (company will offer course)
Valid Driver’s License Required
Applicants must submit a Motor Vehicle Record from the last three years prior to hiring to ensure clean driving record
Applicants must be 21+ Years Old
Physical Demands
Must be able to work outdoors in the elements
Must work well under pressure
Must be able to move 50 pounds on a regular basis
Must be able to bend, stoop, lift, reach, push, pull, twist, walk, crouch and squat
White Pass & Yukon Route participants in a pre-employment and random drug testing program
Applications may be filled out online and are being accepted on an ongoing basis. Position is open until filled. Any questions can be directed to Becky Jensen, Human Resources Clerk, at bjensen@wpyr.com.
Our RETAIL CLERK position involves providing excellent customer service to our guests in a fast pace environment promoting sales, stocking, merchandising, and accurately recording orders placed over the phone. Staff is required to provide concise information to guests about the WP&YR schedules, history and other visitor information.
Our TICKET OFFICE AND RESERVATION STAFF position involves providing professional tour information in person, over the phone and via email. Staff assists with guest questions regarding our tour products and Skagway in general. You will be required to participate in train loading at the depot and assisting guests with finding tours.
Our TOUR GUIDE position involves providing a fun and informative narration onboard the train via a public address system during 2 to 6 hour tours. Throughout the day you will be interacting with guests on an individual and group basis while actively loading trains, providing tour information and participating in our retail sales program during the journey. As a number of our tours enter Canada, eligible candidates must have a valid passport.
We offer competitive pay, employee housing, and performance-based incentives.
Our TRAIN STOCKER position involves replenishing and controlling onboard inventory including water, collateral and gift shop sales items. Must be able to work in a team, be independent and self-motivated to get the job done in a fast paced environment. Valid driver’s license and ability to lift at least 50 lbs. is a must.
Our TRANSPORTATION ASSISTANT position is the friendly first contact with our guests on the cruise pier as they disembark the ship. Throughout the day you will be interacting with guests on an individual and group basis while greeting & answering questions, selling train tickets, actively loading shuttles from the Railroad Dock and providing customer support on the pier.
Experience the summer in Skagway with one of the most popular excursions in Alaska! The Scenic Railway of the World, the White Pass & Yukon Route Railroad, is located at the top of the Inside Passage in Southeast Alaska and is the site of the historic narrow gauge mountain railroad. We are looking for top candidates to help us tell our 125 year old history to hundreds of thousands of guests this summer! Front line positions include onboard train tour agents, cruise ship dock representatives, dock ambassadors, ticket sales agents, baristas and gift shop staff.
DID YOU KNOW?
The 110 mile long White Pass and Yukon Route railroad was constructed in 1898 during the Klondike Gold Rush. A work force of 30,000 men and women worked through the dead of winter and the buggy summer to complete the rail line in only 2 years, 2 months and 2 days! Workers toiled through pine forests, along granite rock faces and through mountain sides to make us one of the International Historic Civil Engineering Landmarks in the world.
Skagway and the White Pass & Yukon Route provides an unforgettable summer job experience that keeps employees coming back year after year. Our small community fosters lifelong friendships and a love for Alaska.
Our ideal candidates are positive, enthusiastic individuals with a “can do” attitude to make up a cohesive team that can respond to the demands of the job and have fun doing it. Our operating season runs from late April through early October and priority will be given to candidates who can stay the entire time. Though our season is short, we are looking for staff that can provide a safe and unforgettable experience for our guests from the first day of the season to the last.
By position, here are the required skills and qualifications for our jobs.
Tour Guide, Dock Ambassador & Reservations Staff
Retail & Barista Staff
We offer some of the BEST seasonal staff housing in Skagway! Rent is $300-400 per month and is paid directly from each paycheck. All housing units include utilities, cable & internet access, communal kitchens and are fully furnished.
All Employees are responsible for getting themselves to and from Skagway. Travelling to Skagway from the lower 48 states is most accessible from Seattle to Juneau via Alaska Airlines. Skagway is 90 miles from Juneau by small plane service or sailing on the Alaska Marine Highway. Alternative routes are driving the Alaska Highway or flying into Whitehorse, Yukon Territory, Canada.
Skagway, Alaska is an active and vibrant community and the summer experience could be the best of your life. We have seen our team members form lifelong friendships over the years and we become a close knit family during and after the season. There is plenty to do in and around Skagway. Everyone works hard, but plays hard as well. There are numerous hiking trails located in Skagway for all fitness levels. There are opportunities to run on the White Pass sponsored relay team each September or participate in the Kluane Chilkat International Bike Relay. The Summer Solstice and Fourth of July Festivities in Skagway are some of the best. Nearby Haines, AK and Whitehorse, YT provide additional areas to explore during your days off.
Be sure to check out our video highlighting the many jobs that make our operation run smoothly. We are sure you will want to join our team!
“Choo Choo” Choose Us for Summer Fun! Visit our website to view the video and submit an application* online by clicking APPLY HERE
* Please note that we are not accepting H-1B Visa candidate applications for the 2025 season.
* Our operating season is from April-October.
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