DISCLAIMER, POSTING POLICIES AND FINE PRINT
Who We Are
CoolWorks.com (Cool Works®, “CW”, the “Site”) is an advertising medium for employers, and an informational job search and community forum site for individuals. CW does not take a role in the selection or hiring for employers who advertise with us. CW is not responsible for any employment decision made by these employers.
CW supports sound hiring practices, and advocates the same to employers who post advertising with us.
CW reserves the right to screen employers who register to post jobs with us, and to determine the applicability of the employer to our “Jobs In Great Places”® standards. In addition, CW also reserves the right to refuse advertising services to employers, even if they had previously been approved. We take pride in our history on the web, our reputation as a resource for job seekers, seasoned professionals and employers, and our commitment to an outstanding employment advertising process. We may, at any time, make a decision based on these principles, or others, to terminate an advertising relationship or a pending employment ad.
Employers are encouraged to read the Best Practices for Online Job Postings as noted by the US Department of Justice.
As a note of Privacy protection for job seekers, we strongly suggest applicants never release social security numbers to prospective employers. In addition, we encourage all job seekers to educate themselves regarding appropriate Employment Policies/ Practices.
This Site is currently made available free to all users. All of the content featured or displayed on the Site, including without limitation text, graphics, photographs, images, moving images, sound, and illustrations, and including the information contained in such content (collectively, the “Content”), is owned by Cool Works, its licensors, vendors, agents and/or its Content providers, including users who have submitted their own Content to the Site. We will use reasonable efforts to include accurate and up-to-date information on this Site; however, by accessing, using or linking to this Site, you assume the risk that the Site and the Content may be incomplete, inaccurate, out of date, or may not meet your needs and requirements. Cool Works assumes no obligation to update the Content. As a user of the Content and the information therein, you shall be liable for your use, furnishing, disclosure, publication, or disclosure, in any way, of the Content or any portion thereof, and you shall hold Cool Works harmless from any damages, litigation, liability or claimed liability, claims, and any expenses including legal expenses incident thereto resulting from any such use, furnishing, disclosure, publication, or disclosure of the Content or any portion thereof by you. You are encouraged to confirm the Content contained on the Site with other sources. If you become aware of any inaccuracies in the Content provided on this Site, we encourage you to bring it to our attention immediately so that we can make any necessary changes, as appropriate.
To use certain features of this Site, some users may be asked to register with us. By so doing, you agree to provide accurate and complete information about yourself or your company or business, and to maintain and update that information. If the information you provide is untrue, inaccurate, incomplete or not current, we reserve the right, in our sole discretion, to suspend or terminate your membership.
During the registration process, you may be asked to designate a password. You are entirely responsible for the security and confidentiality of your password and account, and for any and all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security of which you become aware. You are responsible for taking precautions and providing security measures best suited for your situation and intended use of the Site.
Linking to this Site
Offering or displaying this Site or any information or material displayed on this Site in frames or through similar means on another Site without prior written permission is prohibited. Any links to this Site must comply with all applicable laws, rule and regulations.
Access and Interference
You are responsible for ensuring that all of your Communications do not violate or infringe any copyright, trade secret, trademark or other personal or proprietary rights of another person or entity, or defame any person, or violate any law or regulation. You shall be solely liable for any damages resulting from any infringement or violation or any other harm resulting from your uploading, posting, or submission of any Communication to the Site.
Cool Works is not in any manner responsible for the content of any Communications. The content of Communications does not necessarily reflect the views of Cool Works. Cool Works does not make any representations regarding the reliability, completeness, usefulness or accuracy of any Communications. Any opinions, advice, statements, or other information contained in Communications expressed or made available on the Site are those of the respective author(s) and not of Cool Works.
Requesting Photos from Applicants
Employers are prohibited from requesting photos of applicants as part of the employment application process anywhere on the CoolWorks website. According to Equal Employment Opportunity Commission guidelines and prohibited practices, requesting a photograph from applicants qualifies as a Pre-Employment Inquiry, and any Pre-Employment Inquiry which requests information that has no justified business purpose or can potentially allow employers to screen out applicants based on their race, sex, national origin, age, religion, or disabilities is prohibited. Generally, requesting photos of applicants is a prohibited practice except for the very limited number of occupations where a Bona Fide Occupational Qualification (BFOQ) permits exceptions from Title VII of the Civil Rights Act. If employers need to request photos for identification purposes, they should do so only after an offer of employment has been made, not at the initial application stage.
If a job ad, job description, Enhanced Employer Profile, and/or any other materials posted to the CoolWorks website by an employer includes a request for a photograph of an applicant, that request will be removed from the employers’ materials by a member of the CoolWorks staff, and the employer will be notified that the change has been made.
Employers may upload their company logo for use in their postings. All employers and user accounts associated with those employers agree to the following terms when providing their logos:
- Permission to use and publish the logo provided has been granted to the user uploading the photo
- Photos and logos overlaid on photos are not permitted to be used as logos.
If a logo does not meet either of these conditions, CoolWorks and its staffs reserve the right to remove the logo. In the event of a logo being removed, we will notify the primary user on the account that their logo has been removed, provide an explanation for the reason for removal, and request a replacement logo that complies with these terms.
In order to ensure the best possible job seeker experience, and to provide an equitable job posting platform for employers of all sizes, CoolWorks has established the following guidelines to determine how employers and their job postings are tagged and which pages they appear on:
Location Tagging – States
Companies appear on the individual “Jobs by State” pages based on the physical locations listed in the Locations tab on their company dashboards. CoolWorks does not currently limit the number of State pages that an employer account can appear on, but may make adjustments to any employers’ locations if it is found that the locations are not representative of current employment opportunities in any given state.
Location Tagging – National Parks
National Park tags are assigned by CoolWorks staff based on the employers’ location within or immediate proximity to a U.S. National Park / National Recreation Area / National Forest. Because some public lands exist in close proximity to each other (Glen Canyon NRA and Lake Powell, Yellowstone and Grand Teton NPs, Kings Canyon and Sequoia NPs, etc), employers may have up to 2 National Park tags – for parks in immediate proximity to each other and to the employers’ operations – and will appear on those Parks’ pages. Employers with a presence in multiple parks, such as large concessionaires and multi-park operators, will appear on the Multiple National Parks page.
Employer Primary Tags
Employer Primary Tags are assigned by CoolWorks staff based on the type of business and the applicable types of jobs available (Ranch, Lodge, Resort).
Job Category Tags
CoolWorks features a number of different Job Category pages (Food and Beverage Jobs, Guest Service Jobs, Maintenance Jobs, Teaching Jobs, etc.) to help job seekers discover opportunities that align with their interests and experience. Job Post tags are selected by employers when they draft and post their opportunities. Help Wanted Ads may contain up to 6 category tags, and Highlighted Jobs may contain up to 3 category tags. Enhanced Employer profile tags are also managed by CoolWorks admin and are inclusive off all tags that are applicable to the positions on the Profile Job list.
CoolWorks staff audits tagging to ensure accuracy and regularly corrects listings that are incorrectly tagged as part of our proofing procedures.
CoolWorks features 4 individual Jobs by Season pages (Spring, Summer, Winter, Fall Jobs) as well as a Year Round Jobs page. Individual Job Posts will appear on the pages selected during the Post A Job process, when employers self-select which seasons (or year-round) apply to the positions advertised in the post. Enhanced Employer Profiles will be displayed on the pages indicated in “The Scoop” section of the employers Basic Profile.
Enhanced Profile Posting: Location Limitations Policy
CoolWorks is all about Great Places, and the Enhanced Employer Profile was designed to help job seekers discover new Great Places and learn in-depth information about those unique individual places: the surrounding area, the recreation opportunities, the on-property culture, the logistics of getting there and being there, and being able to properly envision, plan for, and execute the many steps required to apply, accept a position, travel to, and spend a season with an employer in a place that is potentially thousands of miles away.
We created the Enhanced Employer Profile Posting Policy to ensure that the job seekers using our site are connected with relevant, accurate, and timely information representing active opportunities in the places they’re interested in learning more about.
Regional Location Limitations
Because the purpose of the Enhanced Employer Profile as a CoolWorks job posting product is to help job seekers gain in-depth information about individual Great Places, the Enhanced Employer Profile is reserved for employer accounts representing unique, individual Regions. Regions, for the purposes of this policy, are defined as follows:
• A single public land area with clearly defined boundaries, such as a single National Park, National Forest, National Recreation Area, National Monument, State Park, or other public land area with clearly defined boundaries
• A commonly known destination area (e.g. San Juan Islands, Martha’s Vineyard, the Black Hills, Mackinac Island, etc.)
• A single town, city, island, and/or zip code
• A business with a central operating hub that deploys staff across a broader region (e.g. a guiding company in Alaska that offers tours across the state)
• If none of the above apply, a single 50-square mile area
CoolWorks Employer accounts that contain multiple locations outside of the limitations of the Regional requirements listed above are not eligible for posting an Enhanced Employer Profile. These accounts will still be permitted to post individual job ads, where they will be able to choose the location where the work will be performed from their Locations List.
Non-Profit Exemption – Charitable, non-profit organizations that have been granted 501(c)(3) status are exempt from the Regional Location Limitations Policy and are permitted to post an Enhanced Profile Posting Policy for more than one location.
Refunds, Exchanges & Alterations
No refunds, exchanges, or partial use credits will be provided once an ad (Highlighted Job, Help Wanted Now, or Featured Boost) has been posted or an Enhanced Employer Profile has been activated. This includes, but is not limited to, the following scenarios:
- Enhanced Employer Profile terms (1, 3, 6, or 12 month) will not be partially refunded and/or may not be swapped for other products once the Profile has been activated for a selected term
- If any listing is paused or requested to be removed from the site prior to the end of the term purchased (7 days for a Help Wanted, 30 days for a Highlighted Job, or any 1, 3, 6, or 12 Profile), either due to the position(s) being filled or for any other reason, the expiration date will not be extended and a partial refund for the unused term will not be provided
Additionally, only Enhanced Employer Profiles and Help Wanted Now posts can be revised after posting. The Highlighted Job post – our 30 day, single position posting – may not be altered after posting. Because it is a single position post, only the originally advertised position may be included in any single Highlighted Job post. If a Highlighted Job post is found to have been revised from its original content and/or been altered to advertise for a different position than originally posted, CW reserves the right to revert the post back to its originally posted content. Repeat violations of this policy may result in removal of the post with partial credit being issued for unused days and/or temporary or permanent suspension of account at our discretion.
Intellectual Property Policies
All trademarks, service marks and trade names of Cool Works used herein (including but not limited to the Cool Works name(s) and logo(s)) (collectively “Marks”) are trademarks of Cool Works or its affiliates, partners, vendors or licensors. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify our trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this site, without prior written consent. The use of Cool Works trademarks on any other website or network computer environment is not allowed.
This Site (including, but not limited to, text, photographs, graphics, video and audio content) is protected by copyright as a collective work or compilation under the copyright laws of the United States and other countries. All elements of the Site, including without limitation the general design and the Content, are protected by trade dress, copyright, trademark and other laws relating to intellectual property rights.
Cool Works will terminate a user’s access to the Site and Services if, under appropriate circumstances, the user is determined to be a repeat infringer.
Digital Millennium Copyright Act (“DMCA”) Notice
In operating the Site, we may act as a “service provider” (as defined by the DMCA) and offer services as online provider of materials and links to third party Sites. As a result, third party materials that we do not own or control may be transmitted, stored, accessed or otherwise made available using the Site. Cool Works has in place certain legally mandated procedures regarding allegations of copyright infringement occurring on the Site. Cool Works has adopted a policy that provides for the expeditious removal of any content that is found to have infringed on the rights of Cool Works or of a third party, or that has otherwise violated any intellectual property laws or regulations, or any of the terms and conditions of this Agreement. If you believe any material available via the Site infringes a copyright, you should notify us using the notice procedure for claimed infringement under the DMCA (17 U.S.C. Sect. 512(c)(2)). We will respond expeditiously to remove or disable access to the material claimed to be infringing and will follow the procedures specified in the DMCA to resolve the claim between the notifying party and the alleged infringer who provided the Content. Our designated agent (i.e., proper party for notice) to whom you should address infringement notices under the DMCA is: CoolWorks, PO Box 383, Morrison, CO 80465, (406) 848-2380, email@example.com.
Please provide the following notice:
- Identify the copyrighted work or other intellectual property that you claim has been infringed;
- Identify the material on the Site that you claim is infringing, with enough detail so that we may locate it on the Site;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you declaring under penalty of perjury that (a) the above information in your notice is accurate, and (b) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner;
- Your address, telephone number, and email address; and
- Your physical or electronic signature.
We may give notice to our users of any infringement notice by means of a general notice on any of our websites, electronic mail to a user’s e-mail address in our records, or by written communication sent by first-class mail to a user’s physical address in our records. If you receive such an infringement notice, you may provide counter-notification in writing to the designated agent that includes the information below. To be effective, the counter-notification must be a written communication that includes the following:
- Your physical or electronic signature;
- Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled;
- A statement from you under the penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and
- Your name, physical address and telephone number, and a statement that you consent to the jurisdiction of a Federal District Court for the judicial district in which your physical address is located, or if your physical address is outside of the United States, for any judicial district in which we may be found, and that you will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person.
Third Party Links
From time to time, this Site may contain links to Sites that are not owned, operated or controlled by Cool Works or its affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Site. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other Site. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other Sites, or any content, materials or other information located or accessible from any other Sites, or the results that you may obtain from using any other Sites. If you decide to access any other Sites linked to or from this Site, you do so entirely at your own risk.
YOUR USE OF THIS SITE IS AT YOUR RISK. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER COOL WORKS, NOR ANY OF ITS AFFILIATES WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, MATERIALS OR SERVICES PROVIDED ON OR THROUGH THIS SITE. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS SITE MAY BE OUT OF DATE, AND NEITHER COOL WORKS, NOR ANY OF ITS AFFILIATES MAKES ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH INFORMATION, MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS SITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURES, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. WE MAKE NO WARRANTIES TO THOSE DEFINED AS “CONSUMERS” IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
LIMITATIONS OF LIABILITY
Cool Works does not assume any responsibility, or will be liable, for any damages to, or any viruses that may infect, your computer, telecommunications equipment, or other property caused by or arising from your access to, use of, or browsing this Site, or your downloading of any information or materials from this Site. IN NO EVENT WILL COOL WORKS, OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS SITE, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY SITES LINKED TO THIS SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED ON ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE THAT COOL WORKS SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF YOU OR ANY THIRD PARTY, AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
IN THE EVENT OF ANY PROBLEM WITH THIS SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS SITE. IN NO EVENT SHALL COOL WORK’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE EXCEED THE GREATER OF (A) TWENTY FIVE DOLLARS ($25.00) OR (B) THE VALUE OF YOUR PURCHASE ON THE SITE, IF ANY.
Indemnity and Release
You agree to defend, indemnify and hold Cool Works and any affiliated Cool Works or individual harmless from any and all liabilities, costs, and expenses, including reasonable attorneys’ fees, related to or in connection with (i) the use of the Site or the Internet or your placement or transmission of any message or information on this Site by you or your authorized users; (ii) your violation of any term of this Agreement, including without limitation, your breach of any of the representations and warranties above; (iii) your violation of any third party right, including without limitation any right of privacy, publicity rights or intellectual property rights; (iv) your violation of any law, rule or regulation of the United States or any other country; (v) any claim or damages that arise as a result of any submission or communication that you provide to Cool Works; or (vi) any other party’s access and use of the Site with your unique username, password or other appropriate security code. In the event that you have a dispute with one or more other users of the Site, you release Cool Works (and our officers, directors, agents, subsidiaries, licensees, promotional partners, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.