Manager On Duty
Rainier Guest Services
Ashford, Washington
Work in the magnificent natural beauty of Mount Rainier National Park.
Job start date
ASAP
Rainier Guest Services
Rainier Guest Services
Currently recruiting for the season from April 4th, 2026 to October 31st, 2026.
Guest Services LLC has over 100 years in the hospitality industry. With awards for excellence in service to travelers choice awards, staying with us is creates memories that last a lifetime. Rainier Guest Services follows in that tradition of excellence with our guests and our associates.
Mount Rainier is an active volcano and is the 5th highest peak in the continuous US with distinct features; 25 glaciers, cascading waterfalls, multiple eco systems, wildflowers and variety of wildlife viewing. Activities consist of hiking, climbing, birding, photography, astronomy, or the ability to just sit back relax. Working at Mount Rainier is the adventure of a lifetime.
- Location
- Washington
- Season
- Spring and Summer
- Staff size
- 240
- Housing
- Whether included in the compensation package or provided at a cost, housing is provided for staff.
- Housing details
- Whether included in the compensation package or provided at a cost, housing is provided for staff.
- Family housing available
- No
- Pet friendly
- No
- Meals
- Some meals / discounts
- Cell phone service
- Some, ask for details
- Internet access
- Intermittent
About Rainier Guest Services
Spend a summer to remember! Imagine looking back on that time you spent a summer working on a volcano. Venturing through the park to discover waterfalls, streams, coves, lakes, and wildlife on over 260 miles of hiking trails. Trails leading through the old-growth forest of the river valleys and the high subalpine meadows on the flanks of Mount Rainier.
You can expand your resume and build your career or just take the opportunity experience a unique summer adventure, we have something for everyone. Centrally located between Seattle and Portland for opportunities to explore these unique cities. With other parks like Olympic National Park, Cascades National Park and Mount St. Helens just a few hours away you can expand your outdoor adventures and experience all that Washington state has to offer. Spend some time at the harbors or the Puget Sound or visit the beautiful West Coast of the Pacific Northwest with beautiful old lighthouses and the chance to see amazing sea life you can see from the shoreline. Central Washington has some great tourist towns and wineries you can get to know, only a few hours away. This is the opportunity of a lifetime and an experience you don't want to miss!
Rainier Guest Services manages the Paradise Inn, National Park Inn, Jackson Visitor Center, and Sunrise Day Lodge as an authorized concessioner of the National Park Service. While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October.
Serving the guests of Mount Rainier National Park requires a team of dedicated, talented, and friendly people. Our 240 associates are amazing! We would love for you to join our dynamic team and experience what many people describe as “the best summer” of your life?
Rainier Guest Services is an equal opportunity employer with a strong commitment to diversity and equality.
Please Consider...
A seasonal position in a National Park is special partly because of the different lifestyle it provides. If accepted for employment, you will be working in the mountains over 60 miles from the city. Our facilities are more rustic than those in the city and, because of the remoteness of our location, we have fewer of the conveniences to which you have become accustomed.
Most towns just outside the park are quite small, with limited services. Ashford, at the main Nisqually entrance, has just 220 residents, a convenience store, a general store, and a small Post Office with limited hours. Anyone searching for the amenities and services of larger cities should recognize that options are limited, with larger cities like Puyallup, Tacoma, and Seattle two or more hours away.
Paradise Inn and Jackson Visitor Center are at an altitude of 5400 ft., and Sunrise Lodge is at 6400 ft. While most people adapt easily, some find the elevation can affect heart and respiratory conditions.
As the tallest mountain in the Cascades, Mt. Rainier experiences heavy precipitation. In fact, for decades Paradise held the world record for most snow in a 12 month period. Employees arriving in April and May (and sometimes early June) should expect a deep snowpack. 15 feet on the ground in May is not uncommon! And of course, it can snow at any time in the mountains. Autumn arrivals should expect cooler weather accompanying the amazing fall colors. Please be prepared for a variety of weather throughout the season.
The Employee Experience
The opportunities for exploration of this beautiful park are limitless. As the tallest volcano and the most glaciated peak in the continental United States, it draws mountaineers, hikers, photographers, and lovers of beauty from around the world. World-famous wildflower fields, over 150 waterfalls, dozens of alpine lakes, groves of old growth forest, and incredibly vivid fall colors will astound you. And of course, the opportunity to make lifetime friends from around the U.S. and the world is something you will treasure. All of this is waiting for you.
Ideal Candidate
Do you naturally reach out to help others, including guests and co-workers? Are you excited by the opportunity to live in a remote and beautiful location? Are you willing and able to work hard? If so, we want to hear from you!
Room and Board
INSIDE the park: Rustic dorm rooms are available at a payroll deduction of $160 per week per person for rooms with 2-4 persons. A very few rooms house 6 people. Bathroom facilities range from private to shared facilities. Laundry facilities and laundry soap are provided at each dorm unit at no cost to employees.
Employee meals are included and are served in Employee Dining Rooms (EDRs) . Unfortunately, we are unable to accommodate strict vegetarian diets. Cooking is not allowed in the dormitories.
OUTSIDE the park: Limited modern apartment-style housing is available outside the park for at our warehouse/office location at a weekly cost of $160 per person. No meals are provided for residents of this housing. Employees must be able to provide their own transportation to and from grocery stores, etc. as there is no public transportation.
RV Owners: We can accommodate RV units at two locations. One location is inside the park in a beautifully wooded campground ($30 weekly), and the other is just outside the park in a quiet and scenic location near our administration office ($60 weekly). As we do not offer shower and bathroom facilities, all RV's must be fully self-contained - no camper shells, etc. Well-behaved cats and dogs less than 30 pounds are allowed but must be on a leash whenever outdoors, may not be left outside unattended, and must be cleaned up after. Limit of one pet per RV space.
*Please note that we are unable to house children or other family members and all housing is non-smoking. Pets are not allowed, with the exception of RV units with restrictions. Wi-fi is available in dorm common areas (with the exception of Sunrise Lodge); please note that wi-fi at Mount Rainier may be slow at at times unreliable by modern standards.
Employee Perks
- Eligible for season-end bonus and up to $300 in entrance fee reimbursement for associate recreation events and activities.
- Employee discounts in our retail locations and at the Inns
- Save money: Employee housing and meal plans available!
- Free laundry facilities (including free soap)
- Scheduled employee events throughout the season
- Discounts at other Guest Services properties
- Opportunities to work with other Guest Services properties when your contract ends
- End of contract bonus
- Housing discounts
- Free access to the National Park
- Park shuttle service for employees
- Centrally located with access to Seattle and Portland OR
- Over 200 trails packed full of waterfalls, vistas and wildlife to explore
- Forge lifelong friendships
- Expand your resume
- Trips in town for shopping
- Competitive wages
- Access to a Full-service weight room In the Longmire Area (minimal fee)
- Free Wi-Fi in the Breakrooms, and recreation room
- Ping pong table
- TV and more!
Sponsored events ( Free & Minimal Cost Events)
- BBQs
- Shopping Trips
- Holiday celebrations
- Whale Watching
- Pike Market Place shopping day
- Day trips to local attractions
- Group Hikes
- Holiday celebrations
Getting Here and Getting Around
Getting Here: Employees without a personal vehicle or other transportation to the park can be picked up at one of two designated locations in the Seattle area. These pickups are on designated dates, and must be requested in advance with the Human Resources office.
Employees are welcome to drive to the park, but please note that parking is extremely limited, especially in the busy summer season. We encourage associates to enjoy the beautiful surroundings and walk to and from work. In addition, the park is set up with miles of paths, for walking, hiking, and running. Employees choosing to bring their own vehicle into the park must purchase an annual park pass at their own cost.
If you plan to bring your own vehicle, please bring your current registration to our Housing Office.
Getting Around: Please note that there is no public transportation to or within the park. However, we do offer an employee shuttle that runs up and down the mountain throughout the day stopping at our Ashford Office, the National Park Inn, and Paradise Inn.
For Fun
The possibilities for outdoor recreation are incredible, with hiking, backpacking, climbing, fishing, and photography being popular outdoor pursuits. Year-round skiing and snowboarding is available to those able to hike to the snowfields. Nearby lakes outside the park offer opportunities for kayaking, canoeing, and swimming. For those who are less active, simply watching the sunset (or rise!) on the mountain is a fantastic way to enjoy your time.
Employees tend to be a tight-knit group, regularly organizing group hikes, soccer games, and trips to town. Housing staff provides activities throughout the season to meet many interests, including movie nights, ping pong tournaments, Seattle Mariners games, 4th of July fireworks viewing, and day trips to Mount St. Helens National Park.
Large portions of Mount Rainier National Park are surrounded by National Forest, providing even more recreational opportunities. Other recreation opportunities outside the park include Mount St. Helens National Volcanic Area, the Columbia River Gorge, and the entire Puget Sound region.
Jobs in the Spotlight
Current Job Openings
Greet hotel guests and park visitors in a friendly manner, provide information and services including baggage service
Maintain cleanliness of public areas of hotel including dusting, emptying garbage, picking up litter, cleaning public restrooms, sweeping, mopping, and snow removal
Clean windows as needed/requested
Assist guests through friendly interactions, answering questions, and completing tasks
Communicate effectively with front desk staff
Receive and stock kitchen, hotel and gift shop orders; assist delivery drivers in loading/unloading
Resolve guest concerns and complaints within scope of authority; refer to management as appropriate
Partial High School; High School Diploma/G.E.D. equivalent preferred
Strong interpersonal and communication skills
Strong Sanitation Habits
Moving about to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Lift, carry, and push up to 20 lbs. regularly, 25-30 lbs. frequently, and up to 50 lbs. occasionally
Able to stand for extended periods and to climb steps occasionally
Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English
Physical presence at the job site is essential to perform job duties
Clean assigned areas as directed by management and in compliance with the Company’s “green” initiatives.
Routine daily tasks in a safe and efficient manner to clean guest rooms,
public restrooms, and public areas of the hotel, including stripping and making
beds, cleaning bathrooms, and vacuuming hallways.
Dust and clean all furniture, picture frames, mirrors, windows, baseboards, carpet edges, inside and outside door panels, door ledges, and thresholds.
Pull trash from trash receptacles. Replace trash bags as needed. Clear trash from tables and floors/grounds.
Clean and vacuum under beds, desk, gaming tables, and behind nightstands.
Check and replace all missing items in rooms, including soaps, shampoos, conditioners, hangers, clocks, ice bucket liners, hair dryers, brochures, and stationery, etc.
Clean and ensure bathtubs, tub ledges, sinks, vanity shelves, toilets, bathroom scales, tissue box covers, and soap dishes are spot, mold, mildew, and dust free.
Sweep and mop all bathroom floors.
Dust all lights and sconces, make-up mirrors, and lampshades.
Perform laundry duties as assigned. Move dirty linens and garbage to assigned area.
Stock linen closets with clean linen throughout the day.
Report needed repairs and turn in lost & found items to housekeeping manager.
Notify Supervisor of all quality control issues or needed repairs pertaining to the housekeeping of the facility.
Maintain awareness of safety issues and report them immediately to your manager.
Performs such other related duties as directed or required
High School Diploma/G.E.D. equivalent preferred.
Strong sanitation habits and an ability to learn and follow important safety precautions.
Strong customer service abilities; actively looks for ways to assist customers and coworkers.
Ability to recognize when a problem has occurred and communicate it to management.
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Lift, carry, and push up to 10 lbs. regularly, 15-25 lbs. frequently, and up to 30 lbs. occasionally
Able to stand for extended periods
Climb steps regularly
Speech recognition and clarity, including the ability to understand the speech of co-workers and the ability to speak clearly to be understood by same in English
Physical presence at the job site is essential to perform job duties
Housekeeping cart, variety of cleaning chemicals and supplies, vacuum cleaner, guest linens, laundry bags.
Cleaning Supplies (including detergents, chemicals, vacuums, mops, brooms, scourers, hand towels, etc.).
Wash dishes, utensils, trays, and cooking supplies using proper sanitation procedures.
Pull trash from trash receptacles. Replace trash bags as needed. Clear trash from tables and floors/grounds.
Clean floor area of any spillage of water, detergent and/or food stuffs per safety and sanitation guidelines.
Fill condiments, utensils, and other supplies with stock as needed.
Loading and unloading of inventory from trucks. Stocking storeroom.
Maintain the kitchen, serving, and dining areas in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary workstation and to meet mandated health compliance requirements.
Assist chefs, line cooks, and dining room staff as necessary
Keep all trash cans double-lined and in sanitary condition
Performs such other related duties as directed or required
Maintain awareness of safety issues and report them immediately to your manager.
Partial High School; High School Diploma/G.E.D. equivalent preferred
Strong sanitation habits
Ability to recognize when a problem has occurred and report it to management
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Lift, carry, and push up to 15 lbs. regularly, 20-30 lbs. frequently, and up to 50 lbs. occasionally
Able to stand for extended periods; climb steps regularly
Frequent immersion of hands in water
Speech recognition and clarity, including the ability to understand the speech of co-workers and the ability to speak clearly to be understood by same in English
Reading and writing in English
Constantly communicates and receives verbal communication with other employees in fast paced kitchen
Withstand temperature extremes in freezer, refrigerator walk-in and grill areas. Ability to work in indoor and outdoor environments
Physical presence at the job site is essential to perform job duties
Prepare and cook food items according to recipes, daily menus, and supervisor instructions
Clean and inspect kitchen equipment and appliances, and work areas to ensure cleanliness and functional operation
Operate several food stations, including performing station checklist, temperature log, counter meeting, and signage
Requisition food supplies, kitchen equipment and appliances based on estimates of future needs
Adheres to food safety guidelines including ServSafe and HACCP
Attend and participate in safety meetings
Sample, smell, and observe food to ensure conformance to recipes and taste and appearance standards
Performs such other related duties as directed or required
High School Diploma/G.E.D. equivalent required; Culinary school diploma preferred
Knowledge of and ability to competently cook at several kitchen stations; able to complete all Cook 3 tasks with ease and accuracy
Six months of culinary experience in full-service restaurant required; national park experience strongly preferred
Possess or be able to successfully complete ServSafe certification; strong sanitation skills
Possess knowledge of culinary terms and practices; able to prepare many items “from scratch” and follow recipes
Move about to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently; move in a constantly changing environment
Lift, carry, and push up to 15 lbs. regularly, 20-30 lbs. frequently, and up to 50 lbs. occasionally
Able to withstand temperature extremes in freezer, walk-in refrigerator, and cooking areas
Able to stand for extended periods
Climb steps regularly
Speech recognition and clarity, including the ability to understand the speech of co-workers and the ability to speak clearly to be understood by same in English; ability to read work-related documents in English
Physical presence at the job site is essential to perform job duties
Gather all cold and uncooked food items according to recipes, daily menus, and supervisor instructions
Ensure proper maintenance, rotation of food products, and cleanliness of all refrigerator walk-in areas
Take temperatures at regular intervals and maintain foods in sufficient quantities while minimizing production waste
Assist in maintaining kitchen sanitation and equipment cleaning schedule
Adhere to food safety guidelines including ServSafe and HACCP
Attend and participate in safety meetings
Performs such other related duties as directed or required
Partial High School education; High School Diploma/G.E.D. equivalent preferred
Able to competently and efficiently prep food including salads and sandwiches with ease and accuracy
Possess or be able to successfully complete ServSafe certification; strong sanitation skills
Possess knowledge of or be able to learn culinary terms and practices; able to prepare basic items by following recipes
Move about to accomplish tasks, particularly frequent movements from place to place within the unit.Bend, lift, carry, reach/extend arms and hands above shoulder height frequently; move in a constantly changing environment
Lift, carry, and push up to 15 lbs. regularly, 20-30 lbs. frequently, and up to 50 lbs. occasionally
Able to withstand temperature extremes in freezer, walk-in refrigerator, and cooking areas
Able to stand for extended periods
Climb steps regularly
Speech recognition and clarity, including the ability to understand the speech of co-workers and the ability to speak clearly to be understood by same in English; ability to read work-related documents in English
Physical presence at the job site is essential to perform job duties
Smile and greet customers entering unit; answer customers’ questions, and provide information on company products, promotions, and policies. Thank each customer.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Issue receipts, refunds, credit, or change due to customers accurately.
Maintain cash register and contents within.
Maintain clean and orderly cash station area; stock and maintain sales area with various supplies and products.
Maintain neatness and cleanliness of the retail operation.
Turn in cash drawer and sales reconciliation at shifts’ end.
Assisting with special events.
Maintain awareness of safety issues and report them immediately to your manager.
Performs such other related duties as directed or required
High School Diploma/G.E.D. preferred.
Ability to communicate and attend to guests with the highest standard of service.
Ability to pass cash handling training.
National Park gift shop experience preferred.
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Lifting, carrying, and pushing up to 10 lbs. regularly, 10-15 lbs. frequently, and up to 25 lbs. occasionally.
Withstanding temperature extremes in indoor/outdoor environments.
Reading and writing work-related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication with other employees in a sometimes fast paced environment.
Physical attendance in unit to perform duties.
Ability to stand for the entire workday.
Housekeeping
Day Porter
National Park Inn,
Paradise Inn
$17.77 / hour
Keep public areas and grounds of hotel clean, take guests’ baggage to and from hotel parking lot/rooms, assist front desk staff in various guest service responsibilities, receive orders and stock merchandise for hotel, restaurant, and gift shop.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Housekeeping
Housekeeper
Paradise Inn,
National Park Inn
$17.77 / hour
The Housekeeper performs routine daily tasks in a safe and efficient manner to clean guest rooms, public restrooms, and public areas of the hotel, including stripping and making beds, cleaning bathrooms, and vacuuming hallways.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
F&B
Kitchen Utility
Paradise Inn,
National Park Inn,
Sunrise Day Lodge
$17.77 / hour
Clean all dishes, glasses, utensils, pots and pans both by hand and automated machine. Maintain cleanliness and proper operation of dish cleaning area and equipment. Assist culinary and other restaurant staff as needed.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Commercial dishwashing equipment and cleaning supplies.
General custodial equipment including mop, broom, variety of cleaning chemicals and supplies
F&B
Line Cook
National Park Inn,
Paradise Inn
$22.66 / hour
At several kitchen stations, prepare, cook, and serve food in a three meals per day Dining Room that are nutritious, safe, wholesome, eye appealing, delicious, and meet recipe and food cost specifications.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
F&B
Pantry Cook
Paradise Inn,
Sunrise Day Lodge
$17.77 / hour
Assist Cooks and Chefs by preparing ingredients, keeping the kitchen clean and orderly, and by performing some simple cooking functions as assigned according to the menu and recipes, focusing on cold food items such as meats, cheeses, salads and desserts.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Typical professional kitchen equipment and utensils (knife, range, oven, mixer, etc.)
Retail
Retail Clerk
Paradise Inn,
National Park Inn,
Jackson Visitors Center,
Sunrise Day Lodge
$17.77 / hour
The Retail Sales Associate is responsible for assisting customers in making purchases. The Retail Sales Associate is responsible for merchandising and display, receiving money from and disbursing money to customers, and maintaining a high level of customer service at all times.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Retail POS (Point of Sale) system including cash register and credit card terminal
Phone system and copier
How to Apply
APPLY HERE to begin your application.
We would love to hear from you and learn how amazing you are. To increase your chances of being hired, please:
- Fill out the application completely and accurately
- Show the exact dates you are available
- Be realistic about your job choices
Contact Info
- Sarah Ash, Recruitment Coordinator
- sarah.ash@guestservices.com
- (360) 569-2400 x1200
