Unique Leadership Opportunity with Rainier Guest Services in the PNW at Mount Rainier National Park
- year round
Unique Leadership Opportunity with Rainier Guest Services in the PNW at Mount Rainier National Park
Boost your resume while enjoying a National Park Adventure - Paradise Inn AGM - $27.55 p/hr.++
Come join our dynamic team at beautiful Mt. Rainier! Hiring Now! $80K+/year
Cooks! starting at $18.00 p/hr. - Affordable Housing + Eligible for End of Season Bonus!
Lead a Dynamic Team as General Manager for our Historic Paradise Inn! ($1280p/wk)
Live and Work at Beautiful Mount Rainier National Park!
Experience the adventure of a lifetime! Hiring Now for Sunrise Day Lodge General Manager! $27.55/hr
Outdoor adventures while building your career! Sous Chef - Paradise Inn for Summer 2023! $22.00 p/hr
Your adventure in Paradise awaits! Paradise Inn Gift Shop Manager $22.00 per/hr. ++!
Live in Paradise! Jackson Visitor Center Retail Manager at beautiful Mount Rainier! $27.55 p/hr++
Unique Leadership Opportunity with Rainier Guest Services in the PNW at Mount Rainier National Park
Resort Workers Needed at Mt. Rainier National Park! Immediate start dates + housing available!
Dining Room Servers Needed at Mt. Rainier! Tipped position! Immediate openings + housing available!
Paradise Inn Housekeeping team is now hiring! Immediate openings + housing available!
Are you ready for an amazing summer experience on Mt. Rainier?! Join our team!
Join the F&B team at Paradise Inn! Immediate Openings! Housing available!
Live. Work. Play. Explore. Get your Washington Adventure of a life time!
The adventure of a lifetime awaits... Apply Now!
Eligible for season-end bonus and up to $300 in entrance fee reimbursement for associate recreation events and activities.
And more!
The Assistant General Manager assists the General Manager in all aspects of unit operations and floor management, including equipment and property, to facilitate the fulfillment of financial goals and company initiatives. In addition, the Assistant Manager assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level; working towards motivating employees, instilling accountability, and achieving results to drive success in the position. This is a hands-on position in order to lead and inspire managers and employees daily.
ESSENTIAL FUNCTIONS
Receive direction from the General Manager and assist in the overall management of the unit’s operations, including planning and developing daily operations, forecasting and analyzing sales, labor, and profit; ensuring compliance with established budget; and scheduling, supervising, and participating in the cost of sales, revenue goals and inventory management
Support General Manager with monitoring, problem solving, and directing unit managers and employees to ensure efficient and safe completion of all daily tasks.
Support General Manager with training, on-boarding, and scheduling staff; manage staff appropriately to enforce standards and minimize personnel conflicts.
Support General Manager in conducting regular manager meetings and pre-shift meetings with front line associates ensuring clear and direct communication for the shift.
Attend and participate in weekly staff meetings, provide guidance on Quality Health and Sanitation, Financial and Customer Service goals.
Under the guidance of the GM participate in and provide working direction for pre/post season setup/tear-down of unit operations.
Support in the management of payroll and applicable site-specific budget initiatives.
Respond to customer inquiries and resolve customer complaints.
Ensure health and sanitation guidelines are followed and standards are consistently met in F&B units.
Ensure stock levels are consistently met throughout operations ensuring the availability in product and ease of shopping with strong attention to merchandising programs.
Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify General Manager of all unusual events, circumstances, or other safety or quality control issues. Maintain a clean, sanitized and well-organized operation.
Represent the company in a professional and positive manner at all times. Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.
Perform unit opening and/or closing procedures.
Participates in periodic inspections and Health Inspections
Ensures accurate and timely completion of inspections, inventories and staff evaluations, etc.
Provides professional communication and interactions on a regular basis with numerous people including Guest Services administration staff, and National Park Service representatives to ensure efficient operation of the hotel.
Performs such other related duties as directed or required.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
High School Diploma or GED. Bachelor’s or Business Degree preferred.
At least 3 years of experience in related management.
Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.
Demonstrated talent for interacting with a wide variety of people.
Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem- solve.
Strong customer service abilities; actively looks for ways to assist customers and coworkers
PHYSICAL AND MENTAL REQUIREMENTS
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
Ability to stand for the entire workday and to climb steps regularly.
Withstanding temperature extremes in indoor and outdoor environments.
Reading and writing work-related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
Physical presence at the job site is essential to perform job duties.
EQUIPMENT USED
Typical office equipment (computer, phone system, fax, copier, scanner), cash register and credit card terminal
Computer-based hotel reservations system
Fire enunciator panel
Provide excellent service in the café by serving coffee, specialty drinks, ice cream, and other food items, completing guest transactions in a friendly, accurate, and efficient manner. Maintain a high standard of cleanliness and product presentation.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Responsible for assisting the Server to deliver bread, serve water and other beverages, replenish supplies, and assist to maintain the cleanliness of all dining room areas.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Prepare, cook, and serve food in a three meals per day Dining Room at a high level of competence that are nutritious, safe, wholesome, eye appealing, delicious, and meet recipe and food cost specifications. Train less experienced cooks on processes and procedures.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Typical professional kitchen equipment and utensils (knife, range, oven, mixer, etc.)
At several kitchen stations, prepare, cook, and serve food in a three meals per day Dining Room that are nutritious, safe, wholesome, eye appealing, delicious, and meet recipe and food cost specifications.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Typical professional kitchen equipment and utensils (knife, range, oven, mixer, etc.)
Maintain cleanliness of all kitchen areas including floors, prep areas, garbage cans, and walk-in coolers. Assist culinary staff by delivering food orders and supplies as requested. Assist kitchen utility and other restaurant staff as needed.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Standard commercial automatic dishwashing equipment.
Cleaning Supplies (including detergents, chemicals, mops, brooms, scourers, hand towels, etc.).
Keep public areas and grounds of hotel clean, take guests’ baggage to and from hotel parking lot/rooms, assist front desk staff in various guest service responsibilities, receive orders and stock merchandise for hotel, restaurant, and gift shop.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Provide guests with a dining experience appropriate to historic dining room in the national park. Greet, take food and drink orders from and serve all guests in assigned section of dining room in a fast, courteous, professional, and efficient manner. Ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the company’s standards. May be scheduled for any or all of all three meals (breakfast, lunch, dinner).
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Under the direction of the Paradise Executive Chef and Park Executive Chef, prepare, cook, and serve food in a three meals per day Employee Dining Room that are nutritious, safe, wholesome, eye appealing, delicious, and meet recipe and food cost specifications.
ESSENTIAL FUNCTIONS
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Standard commercial kitchen equipment and utensils (knife, range, oven, mixer, etc.).
Split time between two positions. Transport employees in 14 passenger van on a regular basis both inside and outside park for arrival days, employee activities, and after employees complete their work season. Warehouse responsibilities include controlling warehouse inventory, including counting, processing, data entry, and distribution. Assist as needed in laundry.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Responsible for grouping together and accounting for dining room food orders from cook stations, and garnishing and completing plate presentation. Serves as communication conduit between dining room and culinary staff.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Professional kitchen equipment and utensils (knife, plates, etc.)
The Facilities Director-Contract Compliance Officer oversees all aspects of the maintenance division. The position requires strength in various levels of project management. The position supports the timely delivery and execution of contract proposals, commitments, and deliverables consisting of specific contract requirements and deferred maintenance projects. This position requires knowledge in asset management, building systems and contract compliance, strong communication skills, and the ability to strengthen relationships and build confidence across departments and with the client – NPS and vendors.
ESSENTIAL FUNCTIONS
The Front Desk Clerk/Cashier/Host at the National Park Inn provides excellent service at the hotel front desk, performing all relevant functions including checking guests in and out, completing reservations, answering phones, coordinating services for guests. Due to small size of operation, assist regularly in other areas such as host, busser, server, and retail clerk.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
The Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations including all front desk attendant functions; checking guests in and out, reservations, and switchboard. Must have strong customer services skills and ensure excellent guest service is provided.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Typical office equipment (computer, phone system, fax, copier, scanner), cash register and credit card terminal
Computer-based hotel reservations system
The General Manager is responsible for the direction of hotel staff, provide excellence in all hotel operations, including a consistently high standard of guest service, cleanliness, product presentation, organization, cost control, and sales. Maintain control of all areas of the hotel, including rooms, food service, and retail. This is a hands-on position in order to lead and inspire managers and employees daily. The General Manager cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The General Manager motivates, instills accountability, and achieves results to drive success in the unit.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Equipment Used
Responsible for making an initial positive impression with restaurant guests by greeting them in a friendly manner when they first arrive at the restaurant, answering questions, seating guests at tables and making sure they are satisfied. Manage fair and appropriate table loads for servers.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
The Housekeeper performs routine daily tasks in a safe and efficient manner to clean guest rooms, public restrooms, and public areas of the hotel, including stripping and making beds, cleaning bathrooms, and vacuuming hallways.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Perform routine daily tasks in a safe and efficient manner to assist in maintaining guest rooms, public restrooms, and public areas of the hotel, including carrying large loads of linens, stocking linen closets, and maintaining guest rooms.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
High School Diploma/G.E.D. equivalent preferred
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Housekeeping cart, variety of cleaning chemicals and supplies, vacuum cleaner, guest linens, laundry bags
Responsible for ordering, shipping, receiving, and rotating stock in the Paradise Inn kitchen and bar. Assist in setting standards to adequately maintain the kitchen, food, and cleaning supplies. Maintain kitchen and storage areas to sanitation standards.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Typical professional kitchen equipment and utensils (knife, range, oven, mixer, etc.)
Clean all dishes, glasses, utensils, pots and pans both by hand and automated machine. Maintain cleanliness and proper operation of dish cleaning area and equipment. Assist culinary and other restaurant staff as needed.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Commercial dishwashing equipment and cleaning supplies.
General custodial equipment including mop, broom, variety of cleaning chemicals and supplies
At several kitchen stations, prepare, cook, and serve food in a three meals per day Dining Room that are nutritious, safe, wholesome, eye appealing, delicious, and meet recipe and food cost specifications.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
The Maintenance Specialist/Maintenance Mechanic II assists by performing all aspects of maintenance and repair work on all mechanical, structural, and electrical equipment and systems on assigned locations.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Maintain cleanliness of all kitchen areas overnight including floors, prep areas, hoods, ovens, ranges, garbage cans, and walk-in coolers. Deep clean all areas to be ready for the next day’s service.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Standard commercial automatic dishwashing equipment.
Cleaning Supplies (including detergents, chemicals, mops, brooms, scourers, hand towels, etc.).
Overnight position. Keep public areas and grounds of hotel clean, take guests’ baggage to and from hotel parking lot/rooms, assist front desk staff in various guest service responsibilities. Maintain appearance of hotel floors. Provides security for staff and guests.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Equipment Used
General custodial equipment including vacuum, mop, broom, variety of cleaning chemicals and supplies
Oversee the overnight staff at Paradise Inn, including lobby, kitchen, front desk, and night security. Receive direction from Front Desk Manager. Ensure excellent guest service is provided.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Typical office equipment (computer, phone system, fax, copier, scanner), cash register and credit card terminal
Computer-based hotel reservations system
Assist Cooks and Chefs by preparing ingredients, keeping the kitchen clean and orderly, and by performing some simple cooking functions as assigned according to the menu and recipes, focusing on cold food items such as meats, cheeses, salads and desserts.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Typical professional kitchen equipment and utensils (knife, range, oven, mixer, etc.)
Provide musical entertainment on piano for guests and visitors at Paradise Inn. This is a solo position, not part of a band.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Assist Cooks and Chefs by preparing ingredients, keeping the kitchen clean and orderly, and by performing some simple cooking functions as assigned according to the menu and recipes.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Keep public areas and grounds of hotel clean, take guests’ baggage to and from hotel parking lot/rooms, assist front desk staff in various guest service responsibilities, receive orders and stock merchandise for hotel, restaurant, and gift shop. Maintain cleanliness of all kitchen areas overnight including floors, prep areas, hoods, ovens, ranges, garbage cans, and walk-in coolers. Deep clean all areas to be ready for the next day’s service.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Ensure a safe and enjoyable housing experience for all employees living in park/company housing through enforcement of related policies, daily cleaning and maintenance, coordination of room assignments, and by providing recreation activities for employees of all park areas except Sunrise Lodge. Maintain accurate records of housing, including room assignments.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
The Retail Sales Associate is responsible for assisting customers in making purchases. The Retail Sales Associate is responsible for merchandising and display, receiving money from and disbursing money to customers, and maintaining a high level of customer service at all times.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Retail POS (Point of Sale) system including cash register and credit card terminal
Phone system and copier
Under supervision of the Manager, assist in the daily operation of the gift shop to maintain a consistently high standard of guest service, cleanliness, product presentation, and cost control. Complete guest transactions and assist clerks with voids, corrections and related special situations. Supervise Retail Clerks to ensure tasks are completed in a friendly, safe and efficient manner.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Responsible for all aspects of unit operation and floor management, including merchandise, equipment, and property to facilitate fulfillment of financial goals, company incentives and client standards. Maintain a consistently high standard of guest service, cleanliness, product presentation, and cost control. Supervise Retail Lead and Retail Clerks to ensure tasks are completed in a friendly, safe and efficient manner.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Under supervision of the General Manager and Location Manager, assist in the daily operation of the gift shop to maintain a consistently high standard of guest service, cleanliness, product presentation, and cost control. Complete guest transactions and assist clerks with voids, corrections and related special situations. Supervise Retail Clerks to ensure tasks are completed in a friendly, safe and efficient manner.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Provide guests with a dining experience appropriate to historic dining room in the national park. Greet, take food and drink orders from and serve all guests in assigned section of dining room in a fast, courteous, professional, and efficient manner. Ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the company’s standards. May be scheduled for any or all of all three meals (breakfast, lunch, dinner).
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Transport employees, property, and merchandise to and from Ashford warehouse and park operating units in a14 passenger van. Assist in warehouse and laundry as needed. Occasionally drive vehicles to other locations in park region.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Physical and Mental Requirements
Hold primary responsibility for processes to control warehouse inventory, including counting, processing, data entry, and distribution. Assist as needed in laundry.
ESSENTIAL FUNCTIONS
A cross functional position which can be assigned various specific job accountabilities within the Housekeeping, Dining Room, Kitchen, Retail or Lodge operations. Public contact positions require an adequate understanding and ability to communicate in English with customers.
ESSENTIAL FUNCTIONS
Performs such other related duties as directed or required
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Willing to be cross trained in all areas of the workplace
Physical and Mental Requirements
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