Live, Work and Play in the Mountains!

Current Job Openings

Housekeeping

Housekeeping Supervisor

Black Mountain

$15.00 - $16.00 / hour

–

Part time

Located in in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain on a picturesque 1,200-acre campus, the YMCA Blue Ridge Assembly is a non-profit conference and retreat center. For more than a century we have hosted a diverse array of groups—churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of values-driven leaders.





 

SUMMARY

YMCA Blue Ridge Assembly is seeking a dedicated and motivated Housekeeping Supervisor / Lead to oversee daily housekeeping operations and support the delivery of exceptional hospitality experiences across our campus. This leadership role is responsible for maintaining high standards of cleanliness in guest accommodations, meeting facilities, and public spaces while ensuring departmental efficiency and guest satisfaction. The Housekeeping Supervisor / Lead serves as a working supervisor, leading by example and actively assisting with daily housekeeping operations as needed.


 

In addition to maintaining quality standards, this position provides direct supervision and guidance to seasonal housekeeping staff, including training, scheduling, task delegation, and performance support. The ideal candidate is an organized and dependable leader who thrives in a fast-paced environment, demonstrates strong attention to detail, and enjoys developing team members while contributing to a positive workplace culture. This is a 9-month seasonal contract offering valuable leadership experience within a mission-driven hospitality organization in the beautiful Blue Ridge Mountains.


 

QUALIFICATIONS AND SKILLS

·         Previous experience in housekeeping, hospitality, lodging, facilities management, or a related field.

·         Prior leadership, supervisory, or team lead experience with the ability to motivate and support staff in a fast-paced environment.

·         Strong organizational, time-management, and problem-solving skills with the ability to prioritize multiple tasks and meet deadlines.

·         Excellent communication and interpersonal skills, with the ability to provide clear direction, coaching, and feedback to team members.

·         Strong attention to detail and commitment to maintaining high standards of cleanliness, presentation, and guest service.

·         Ability to work independently, exercise sound judgment, and make decisions in a dynamic work environment.

·         Proficiency in training, delegating tasks, monitoring performance, and holding team members accountable to departmental expectations.

·         Ability to perform physical job duties, including standing, walking, bending, lifting, pushing, and carrying up to 50 pounds.

·         Valid driver's license and ability to safely operate YMCA vehicles throughout campus.

·         Flexibility to work weekends, holidays, and varying shifts based on operational needs.

·         Previous supervisory experience within a hotel, conference center, resort, camp, retreat center, or similar hospitality setting.

·         Experience managing seasonal staff and multicultural teams.

·         Working knowledge of housekeeping operations, inventory control, cleaning procedures, and safety practices.

·         Bilingual English/Spanish communication skills.


 

RESPONSIBILITIES AND APTITUDES

Supervise and support the daily operations of the Housekeeping Department to ensure guest rooms, meeting spaces, and public areas consistently meet YMCA Blue Ridge Assembly's standards of cleanliness and presentation.

Lead, train, mentor, and motivate seasonal housekeeping staff while fostering a positive, productive, and team-oriented work environment.

Assign daily room inspections, cleaning assignments, and departmental tasks, ensuring work is completed efficiently and on schedule.

Conduct quality-control inspections of guest accommodations and campus facilities to ensure cleanliness, safety, and guest readiness.

Work alongside housekeeping staff during peak operational periods and assist with room cleaning, laundry operations, and special projects as needed.

Maintain inventory of linens, cleaning supplies, guest amenities, and housekeeping equipment; communicate supply needs to management.

Ensure the proper handling, storage, and use of cleaning chemicals, equipment, and supplies in accordance with safety guidelines.

Identify, document, and communicate maintenance concerns, safety hazards, and repair needs to the appropriate department.

Operate YMCA vehicles to transport supplies, equipment, linens, and staff throughout campus as needed.

Collaborate with Guest Services, Maintenance, Dining Services, and Conference Services to ensure seamless guest experience.

Respond professionally and promptly to guest requests, concerns, and housekeeping-related service needs.

Assist departmental leadership, operational planning, and the implementation of housekeeping procedures and best practices.

Maintain accurate records related to inspections, inventory, supply usage, and staff performance as required.

Promote a culture of hospitality, teamwork, professionalism, and exceptional guest service throughout the department.

Perform other duties as assigned to support the mission and operational needs of YMCA Blue Ridge Assembly.


 

COMPENSATION AND BENEFITS

·         $15.00–$16.00 per hour, based on experience and qualifications.

·         Complimentary on-site housing in a furnished residence with utilities, Wi-Fi, kitchen access, and common living spaces included. (NO BILLS)

·         Complimentary meals when conference groups are being served.

·         Opportunities for professional development, certification training, and leadership growth.

·         Discounts on YMCA Blue Ridge Assembly activities and lodging.

Housing Eligibility: Due to employee housing program guidelines, on-campus housing is available only to staff who are 18-28 years of age. Applicants outside this age range may still be considered for employment but must secure their own off-campus housing, as housing accommodation will not be provided.


 

WHY JOIN OUR TEAM?

This is an excellent opportunity for individuals seeking hands-on experience in outdoor leadership, experiential education, and adventure programming while living and working in the beautiful Blue Ridge Mountains. You'll have the opportunity to make a lasting impact on youth and adult participants while developing valuable leadership and facilitation skills in a mission-driven environment.


 


 

APPLICATION PROCESS

If you are a strong leader who takes pride in creating exceptional guest experiences and supporting high-performing teams, we invite you to apply for the Housekeeping Supervisor / Lead position at YMCA Blue Ridge Assembly. Apply today through our website at https://blueridgeassembly.org/employment-application/ or submit your resume to Esteban Andrade at eandrade@yblueridge.org. Applications will be reviewed on a rolling basis until the position is filled.

Housekeeping

Housekeeping Room Attendant

Black Mountain

$13.00 - $14.00 / hour

–

Part time

Located in in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain on a picturesque 1,200-acre campus, the YMCA Blue Ridge Assembly is a non-profit conference and retreat center. For more than a century we have hosted a diverse array of groups—churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of values-driven leaders.





 

SUMMARY

YMCA Blue Ridge Assembly is seeking dependable and detail-oriented Housekeeping Room Attendants to join our team. In this role, you will help create a clean, comfortable, and welcoming environment for guests by maintaining guest rooms, meeting spaces, and common areas to the highest standards of cleanliness and hospitality.


 

As an essential member of our Hospitality Services team, you will play a key role in ensuring every guest enjoys a positive and memorable experience during their stay. This position is ideal for individuals who take pride in their work, enjoy being part of a team, and are interested in gaining valuable hospitality experience in a mission-driven organization located in the beautiful Blue Ridge Mountains.


 

QUALIFICATIONS AND SKILLS

·         Strong communication and customer service skills.

·         Ability to perform medium to heavy physical work, including standing, walking, bending, lifting, and carrying throughout the workday.

·         Ability to follow instructions and complete tasks with accuracy and attention to detail.

·         Strong organizational and time-management skills.

·         Ability to work independently with limited supervision.

·         Positive attitude and willingness to contribute to a team-oriented environment.

·         Knowledge of basic cleaning procedures and the safe use of cleaning chemicals is preferred.

·         Previous housekeeping or hospitality experience preferred but not required.

·         Valid driver's license preferred.

·         Availability to work flexible schedules, including weekends and holidays as needed.

RESPONSIBILITIES AND APTITUDES

·         Clean and service guest rooms, meeting spaces, and assigned facilities according to departmental standards.

·         Make beds, change linens, replenish amenities, and restock guest supplies.

·         Vacuum, sweep, mop, dust, disinfect, and sanitize guest rooms and common areas.

·         Ensure all guest accommodation meets YMCA Blue Ridge Assembly cleanliness and presentation standards.

·         Identify and report maintenance needs, safety concerns, or damaged property.

·         Deliver professional, friendly, and courteous service to guests and coworkers.

·         Safely use cleaning equipment, chemicals, and supplies according to established procedures.

·         Maintain housekeeping carts, storage areas, and workspaces in a clean and organized manner.

·         Work efficiently both independently and as part of a team to meet daily cleaning schedules.

·         Assist with special cleaning projects and departmental needs as assigned.


 

COMPENSATION AND BENEFITS

·         $13.00-$14.00 per hour, based on experience and qualifications.

·         Complimentary on-site housing in a furnished residence with utilities, Wi-Fi, kitchen access, and common living spaces included. (NO BILLS)

·         Complimentary meals when conference groups are being served.

·         Opportunities for professional development, certification training, and leadership growth.

·         Discounts on YMCA Blue Ridge Assembly activities and lodging.

Housing Eligibility: Due to employee housing program guidelines, on-campus housing is available only to staff who are 18-28 years of age. Applicants outside this age range may still be considered for employment but must secure their own off-campus housing, as housing accommodation will not be provided.

WHY JOIN OUR TEAM?

This is an excellent opportunity for individuals seeking hands-on experience in outdoor leadership, experiential education, and adventure programming while living and working in the beautiful Blue Ridge Mountains. You'll have the opportunity to make a lasting impact on youth and adult participants while developing valuable leadership and facilitation skills in a mission-driven environment.

APPLICATION PROCESS

If you take pride in creating clean, welcoming spaces and providing excellent service, we invite you to apply for the Housekeeping Room Attendant position at YMCA Blue Ridge Assembly. Join our team this spring and help create exceptional experiences for guests from across the country. Apply today through our website at https://blueridgeassembly.org/employment-application/ or submit your resume to Esteban Andrade at eandrade@yblueridge.org. Applications will be reviewed on a rolling basis until the position is filled.

Guest Services

Guest Services & Retail Clerk

Black Mountain

$13.00 - $15.00 / hour

–

Part time

Located in in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain on a picturesque 1,200-acre campus, the YMCA Blue Ridge Assembly is a non-profit conference and retreat center. For more than a century we have hosted a diverse array of groups—churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of values-driven leaders.





 

SUMMARY

YMCA Blue Ridge Assembly is seeking enthusiastic, service-oriented individuals to join our team as Guest Services & Retail Clerks. As one of the first and most frequent points of contact for our guests, this position plays a vital role in creating a welcoming and memorable experience for our guests who visit our campus each year. Working at both the Front Desk and campus Gift Shop, you will assist guests with check-ins, reservations, questions, and customer service needs while helping ensure smooth daily operations across our hospitality services.


 

This dynamic role combines hospitality, retail, and guest engagement responsibilities. In addition to supporting Front Desk operations, Guest Services & Retail Clerks help operate the campus gift shop by preparing coffee and specialty beverages, serving snacks and refreshments, assisting with merchandise sales, monitoring inventory, and maintaining attractive retail displays. The ideal candidate is friendly, organized, adaptable, and enjoys interacting with people while delivering exceptional service in a fast-paced hospitality environment. This is a 9-month seasonal contract offering valuable experience in hospitality, tourism, retail operations, and customer service while living and working in the beautiful Blue Ridge Mountains.


 

QUALIFICATIONS AND SKILLS

Front Desk & Guest Services

·         Exceptional customer service skills with a friendly, professional, and welcoming demeanor.

·         Strong verbal and written communication skills with the ability to interact confidently with guests, group leaders, and staff.

·         Excellent organizational and multitasking skills in a fast-paced hospitality environment.

·         Ability to remain calm, professional, and solution-oriented when handling guest concerns or unexpected situations.

·         Strong attention to detail when managing reservations, room assignments, guest records, and financial transactions.

·         Comfortable using computers, reservation software, Microsoft Office applications, and online communication systems.

·         Ability to work independently while contributing positively to a team environment.

·         Flexibility to work mornings, evenings, weekends, holidays, and varying shifts based on operational needs.

·         Commitment to the mission, values, and service standards of the YMCA.

·         Previous experience in hospitality, hotels, resorts, conference centers, guest services, tourism, or customer service.

·         Experience with reservation systems, property management software, or front desk operations.

·         Interest in Hospitality Management, Tourism, Recreation, Business, or related fields.


 

Retail Operations & Gift Shop

·         Strong customer engagement and sales skills with a focus on creating positive guest experiences.

·         Ability to accurately operate a point-of-sale (POS) system and handle cash, credit card transactions, and daily sales reconciliation.

·         Ability to prepare coffee beverages, specialty drinks, and food service items while maintaining quality and cleanliness standards.

·         Strong attention to detail when stocking merchandise, monitoring inventory, pricing products, and maintaining retail displays.

·         Ability to maintain accurate inventory records and assist with retail reporting.

·         Ability to keep the retail space clean, organized, and visually appealing.

·         Strong time-management skills and the ability to balance Front Desk and retail responsibilities simultaneously.

·         Previous retail, coffee shop, café, gift shop, or food service experience.

·         Experience with inventory management, merchandising, and retail sales reporting.

·         Experience preparing specialty coffee beverages and operating commercial beverage equipment.

·         Experience with retail inventory systems and point-of-sale software.


 

RESPONSIBILITIES AND APTITUDES

·         Serve as a primary point of contact for guests, providing friendly, professional, and exceptional customer service at all times.

·         Welcome guests and assist with check-in and check-out procedures.

·         Answer phone calls, emails, and guest inquiries in a timely and professional manner.

·         Manage reservations, room assignments, guest accounts, and reservation records with accuracy and attention to detail.

·         Process payments, billing transactions, and other Front Desk financial activities.

·         Assist guests with directions, campus information, activity schedules, dining information, and general questions.

·         Respond to guest concerns and service requests promptly while working to ensure guest satisfaction.

·         Maintain organized and accurate Front Desk records, reports, and documentation.

·         Communicate effectively with Housekeeping, Dining Services, Conference Services, and Maintenance departments to support a seamless guest experience.

·         Operate the campus Gift Shop and provide outstanding customer service to guests and visitors.

·         Prepare and serve coffee beverages, specialty drinks, snacks, ice cream treats, and other retail items.

·         Operate the retail point-of-sale (POS) system and accurately process cash, credit card, and mobile payment transactions.

·         Assist guests with merchandise selections and promote retail products and seasonal offerings.

·         Stock, organize, and replenish retail merchandise, beverages, snacks, and supplies.

·         Maintain attractive retail displays and ensure merchandise is properly priced and presented.

·         Monitor inventory levels and assist with inventory counts, product receiving, and stock management.

·         Prepare daily sales reports, inventory reports, and other retail documentation as assigned.

·         Maintain cleanliness, organization, and appearance of the Front Desk, Gift Shop, beverage stations, and storage areas.

·         Support special events, guest programs, and campus activities as needed.

·         Demonstrate professionalism, reliability, and a commitment to hospitality excellence in all interactions.

·         Contribute to a positive, team-oriented work environment while supporting the mission and values of YMCA Blue Ridge Assembly.

·         Perform additional Guest Services and Retail responsibilities as assigned by department leadership.


 

COMPENSATION AND BENEFITS

·         $13.00-$15.00 per hour, based on experience and qualifications.

·         Complimentary on-site housing in a furnished residence with utilities, Wi-Fi, kitchen access, and common living spaces included. (NO BILLS)

·         Complimentary meals when conference groups are being served.

·         Opportunities for professional development, certification training, and leadership growth.

·         Discounts on YMCA Blue Ridge Assembly activities and lodging.

Housing Eligibility: Due to employee housing program guidelines, on-campus housing is available only to staff who are 18-28 years of age. Applicants outside this age range may still be considered for employment but must secure their own off-campus housing, as housing accommodation will not be provided.

WHY JOIN OUR TEAM?

This is an excellent opportunity for individuals seeking hands-on experience in outdoor leadership, experiential education, and adventure programming while living and working in the beautiful Blue Ridge Mountains. You'll have the opportunity to make a lasting impact on youth and adult participants while developing valuable leadership and facilitation skills in a mission-driven environment.

APPLICATION PROCESS

If you are passionate about hospitality, customer service, and creating memorable guest experiences, we invite you to apply for the Guest Services & Retail Clerk position at YMCA Blue Ridge Assembly. Join our team and gain valuable experience in hospitality, retail operations, and guest engagement while living and working in the beautiful Blue Ridge Mountains. Apply today through our website at https://blueridgeassembly.org/employment-application/ or submit your resume to Esteban Andrade at eandrade@yblueridge.org. Applications will be reviewed on a rolling basis until the position is filled.

Maintenance

Groundskeeper

Black Mountain

$13.00 - $14.00 / hour

–

Part time

Located in in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain on a picturesque 1,200-acre campus, the YMCA Blue Ridge Assembly is a non-profit conference and retreat center. For more than a century we have hosted a diverse array of groups—churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of values-driven leaders.





 

SUMMARY

YMCA Blue Ridge Assembly is seeking energetic and hardworking Groundkeepers to help maintain and enhance our beautiful 1,200-acre mountain campus throughout the season. As a member of the Groundskeeping team, you will play a vital role in preserving the appearance, safety, and functionality of the property, ensuring that thousands of guests each year enjoy a clean, welcoming, and well-maintained environment. This position is ideal for individuals who enjoy working outdoors, take pride in their work, and appreciate being part of a team that supports meaningful guest experiences.


 

Groundkeepers work across a wide variety of outdoor spaces, including athletic fields, trails, roads, landscaped areas, and gathering spaces. From operating landscaping equipment and maintaining grounds to assisting with campus improvement projects and cleanup, this role offers hands-on experience in property maintenance while providing the opportunity to work in one of the most scenic settings in Western North Carolina. Strong performers may have the opportunity to extend their employment through the Summer and Fall seasons.


 

QUALIFICATIONS AND SKILLS

·         Previous experience in groundskeeping, landscaping, outdoor maintenance, facilities operations, agriculture, forestry, parks and recreation, or a related field preferred.

·         Demonstrated ability to work safely and effectively in an outdoor environment throughout varying weather conditions, including heat, cold, rain, and uneven terrain.

·         Strong work ethic with the ability to perform physically demanding tasks for extended periods, including lifting, carrying, pushing, pulling, bending, and walking throughout a 1,200-acre campus.

·         Ability to operate landscaping and grounds maintenance equipment safely and efficiently, including zero-turn mowers, weed eaters, leaf blowers, chainsaws, wood splitters, and other groundskeeping tools.

·         Knowledge of basic landscaping, turf management, tree and shrub care, irrigation, and seasonal grounds maintenance practices preferred.

·         Strong attention to detail and commitment to maintaining a clean, professional, and guest-ready campus appearance.

·         Ability to identify maintenance concerns, operational issues, and safety hazards and communicate them effectively to supervisors.

·         Basic mechanical aptitude and experience performing routine equipment inspections, maintenance, and minor repairs.

·         Excellent time-management skills with the ability to prioritize tasks and complete assignments independently.

·         Strong problem-solving skills and a proactive approach to daily responsibilities.

·         Positive attitude with the ability to work collaboratively as part of a team while also completing individual assignments with minimal supervision.

·         Ability to interact professionally and courteously with guests, staff, volunteers, and visitors from diverse backgrounds.

·         Flexibility to work mornings, evenings, weekends, holidays, and occasional emergency response situations as needed.

·         Valid driver's license and ability to operate YMCA vehicles preferred.

·         Experience operating tractors, utility vehicles, trailers, or other groundskeeping equipment is a plus.

·         Willingness to assist with campus improvement projects, special events, and cross-departmental support when needed.

·         Commitment to the mission, values, and service standards of YMCA Blue Ridge Assembly.


 

RESPONSIBILITIES AND APTITUDES

·         Maintain the overall appearance, cleanliness, and safety of the YMCA Blue Ridge Assembly campus, including athletic fields, trails, roads, landscaped areas, green spaces, building entrances, and outdoor gathering areas.

·         Operate a variety of grounds maintenance equipment, including zero-turn mowers, weed eaters, leaf blowers, chainsaws, utility vehicles, and other landscaping tools in a safe and efficient manner.

·         Perform routine lawn care duties, including mowing, trimming, edging, weed control, and seasonal landscaping projects.

·         Remove litter, debris, fallen branches, and other hazards from campus grounds to maintain a clean and welcoming environment.

·         Assist with storm cleanup, tree removal, brush clearing, and other weather-related recovery efforts to ensure campus safety and accessibility.

·         Maintain trails, sidewalks, parking lots, roads, and outdoor recreational spaces to support guest use and campus operations.

·         Perform seasonal duties including leaf removal, mulching, pruning, planting, wood splitting, and landscape enhancement projects.

·         Conduct routine inspections of grounds equipment and report maintenance or repair needs to supervisors.

·         Assist with basic equipment maintenance, cleaning, fueling, and preparation for daily operations.

·         Operate campus vehicles and transport equipment, materials, and supplies to various locations throughout the property.

·         Identify and report safety hazards, damaged facilities, irrigation issues, drainage concerns, and other maintenance needs.

·         Assist with event setup, campus projects, and special operational needs as assigned.

·         Support other departments during peak operational periods and campus-wide initiatives when needed.

·         Work independently and as part of a team to complete daily assignments efficiently and effectively.

·         Follow all YMCA safety standards, risk management procedures, and equipment operating guidelines.

·         Interact professionally and courteously with guests, staff, volunteers, and visitors while maintaining a positive and service-oriented attitude.

·         Help ensure the campus remains attractive, functional, and guest-ready throughout the season.

·         Demonstrate stewardship of the property by taking pride in the care and preservation of the campus's natural beauty and facilities.

·         Support the mission, values, and hospitality standards of YMCA Blue Ridge Assembly through quality work, teamwork, and exceptional service.


 

COMPENSATION AND BENEFITS

·         $13.00-$14.00 per hour, based on experience and qualifications.

·         Complimentary on-site housing in a furnished residence with utilities, Wi-Fi, kitchen access, and common living spaces included. (NO BILLS)

·         Complimentary meals when conference groups are being served.

·         Opportunities for professional development, certification training, and leadership growth.

·         Discounts on YMCA Blue Ridge Assembly activities and lodging.

Housing Eligibility: Due to employee housing program guidelines, on-campus housing is available only to staff who are 18-28 years of age. Applicants outside this age range may still be considered for employment but must secure their own off-campus housing, as housing accommodation will not be provided.

WHY JOIN OUR TEAM?

This is an excellent opportunity for individuals seeking hands-on experience in outdoor leadership, experiential education, and adventure programming while living and working in the beautiful Blue Ridge Mountains. You'll have the opportunity to make a lasting impact on youth and adult participants while developing valuable leadership and facilitation skills in a mission-driven environment.

APPLICATION PROCESS

If you enjoy working outdoors and take pride in maintaining beautiful and welcoming spaces, we invite you to apply for the Groundskeeper position at YMCA Blue Ridge Assembly. Join our team and help care for one of the most unique hospitality and retreat campuses in the Blue Ridge Mountains. Apply today through our website at https://blueridgeassembly.org/employment-application/ or submit your resume to Esteban Andrade at eandrade@yblueridge.org. Applications will be reviewed on a rolling basis until the position is filled.

View 6 more job openings Show fewer job openings

Conference Services

Conference Services Lead / Supervisor

Black Mountain

$15.00 - $16.00 / hour

–

Part time

Located in in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain on a picturesque 1,200-acre campus, the YMCA Blue Ridge Assembly is a non-profit conference and retreat center. For more than a century we have hosted a diverse array of groups—churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of values-driven leaders.





 

SUMMARY

YMCA Blue Ridge Assembly is seeking a highly motivated and customer-focused Conference Services Lead / Supervisor to oversee the daily operations of the Conference Services Department and support the successful execution of conferences, retreats, meetings, and special events across campus. This leadership position serves as a key liaison between guests and operational departments, ensuring meeting spaces are prepared accurately, event needs are fulfilled efficiently, and guests receive exceptional service throughout their stay.

As a working supervisor, the Conference Services Lead / Supervisor will provide direct supervision and guidance to seasonal Conference Services staff, including training, scheduling support, task delegation, and quality control. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced hospitality environment while balancing operational responsibilities, team leadership, and guest service excellence. This position is a 9-month seasonal contract and requires flexibility to work mornings, evenings, weekends, and holidays based on guest needs and event schedules.


 

QUALIFICATIONS AND SKILLS

·         Minimum one year of experience in hospitality, conference services, event operations, guest services, facilities operations, or a related field.

·         Previous leadership, supervisory, or team lead experience with the ability to effectively train, motivate, and manage staff.

·         Outstanding customer service skills and a commitment to creating exceptional guest experiences.

·         Strong verbal and written communication skills with the ability to interact professionally with guests, group leaders, vendors, and team members.

·         Proven ability to prioritize tasks, manage multiple projects simultaneously, and perform effectively in a fast-paced environment.

·         Excellent organizational skills with strong attention to detail and follow-through.

·         Ability to assess operational needs, make sound decisions, and resolve issues independently.

·         Experience delegating tasks, monitoring performance, and ensuring accountability among team members.

·         Ability to work collaboratively with multiple departments to support campus-wide operations and event success.

·         Ability to lift, carry, push, and move up to 50 pounds and perform physically demanding work for extended periods.

·         Flexibility to work mornings, evenings, weekends, holidays, and varying schedules based on conference and event needs.

·         Valid driver's license and ability to operate YMCA vehicles safely throughout campus.

·         Commitment to the mission, values, and service standards of YMCA Blue Ridge Assembly.

·         Experience coordinating conferences, meetings, banquets, retreats, or special events.

·         Knowledge of meeting room setup styles, event logistics, and conference operations.

·         Experience with audio-visual systems, presentation technology, and event support equipment.

·         Experience leading seasonal, student, international, or multicultural staff teams.

·         Bachelor's degree or coursework in Hospitality Management, Tourism, Event Management, Business, Recreation, or a related field.

·         Bilingual English/Spanish communication skills.


 

RESPONSIBILITIES AND APTITUDES

·         Provide day-to-day leadership and oversight of the Conference Services team, ensuring exceptional service, professionalism, and operational excellence across all events and guest programs.

·         Supervise, train, mentor, and support seasonal Conference Services staff by setting clear expectations, delegating responsibilities, and promoting a culture of accountability and teamwork.

·         Coordinate daily departmental operations, staffing assignments, and event schedules to ensure all meeting spaces are prepared accurately and on time.

·         Serve as a primary point of contact for conference leaders, event planners, and group coordinators, ensuring needs are communicated effectively and executed to the highest standard.

·         Oversee the setup, breakdown, and reconfiguration of meeting rooms, conference spaces, banquet areas, and special event venues according to event specifications.

·         Conduct regular inspections of meeting spaces and event venues to ensure cleanliness, organization, safety, and readiness for guest use.

·         Lead by example by actively participating in room setups, event support, furniture movement, and other operational duties as needed.

·         Coordinate closely with Guest Services, Dining Services, Housekeeping, Facilities, and Maintenance departments to ensure seamless guest experience from arrival to departure.

·         Operate, troubleshoot, and oversee the use of audio-visual equipment, including projectors, microphones, sound systems, screens, lighting, and presentation technology.

·         Respond promptly and professionally to guest requests, operational challenges, and last-minute event changes while maintaining a positive guest experience.

·         Monitor event timelines and departmental workflow to ensure all programs run efficiently and according to schedule.

·         Drive campus vehicles to transport equipment, supplies, furniture, and staff between event locations and facilities.

·         Assist in managing departmental inventories, equipment maintenance, storage areas, and supply levels.

·         Maintain accurate records related to event setups, equipment usage, inventory, and operational needs.

·         Identify opportunities to improve departmental processes, efficiency, guest satisfaction, and overall event execution.

·         Ensure all departmental operations comply with YMCA policies, safety standards, and risk management procedures.

·         Support the Conference Services Director with scheduling, staff development, performance feedback, and departmental planning.

·         Foster a positive, guest-focused environment that reflects the mission, values, and hospitality standards of YMCA Blue Ridge Assembly.

·         Perform additional duties and special projects as assigned to support the successful operation of campus conferences, retreats, and events.


 

COMPENSATION AND BENEFITS

·         $15.00–$16.00 per hour, based on experience and qualifications.

·         Complimentary on-site housing in a furnished residence with utilities, Wi-Fi, kitchen access, and common living spaces included. (NO BILLS)

·         Complimentary meals when conference groups are being served.

·         Opportunities for professional development, certification training, and leadership growth.

·         Discounts on YMCA Blue Ridge Assembly activities and lodging.

·         A unique opportunity to live, work, and lead outdoor adventure programs in the beautiful Blue Ridge Mountains.

Housing Eligibility: Due to employee housing program guidelines, on-campus housing is available only to staff who are 18-28 years of age. Applicants outside this age range may still be considered for employment but must secure their own off-campus housing, as housing accommodation will not be provided.


 

WHY JOIN OUR TEAM?

This is an excellent opportunity for individuals seeking hands-on experience in outdoor leadership, experiential education, and adventure programming while living and working in the beautiful Blue Ridge Mountains. You'll have the opportunity to make a lasting impact on youth and adult participants while developing valuable leadership and facilitation skills in a mission-driven environment.


 

APPLICATION PROCESS

If you are passionate about hospitality, event operations, and leading high-performing teams, we invite you to apply for the Conference Services Lead / Supervisor position at YMCA Blue Ridge Assembly. Join our team and help create exceptional experiences for thousands of guests each year in the beautiful Blue Ridge Mountains. Apply today through our website at https://blueridgeassembly.org/employment-application/ or submit your resume to Esteban Andrade at eandrade@yblueridge.org. Applications will be reviewed on a rolling basis until the position is filled.

Conference Services

Conference Services Associates

Black Mountain

$13.00 - $14.00 / hour

Located in in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain on a picturesque 1,200-acre campus, the YMCA Blue Ridge Assembly is a non-profit conference and retreat center. For more than a century we have hosted a diverse array of groups—churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of values-driven leaders.




SUMMARY

YMCA Blue Ridge Assembly is seeking motivated, customer-focused individuals to join our team as Conference Services Associates. In this role, you will help create exceptional experiences for guests by preparing meeting spaces, supporting conferences and events, and ensuring group needs are met throughout their stay. Working behind the scenes and directly with guests, Conference Services Associates play an important role in the successful execution of retreats, conferences, meetings, and special events across campus.

This position is ideal for individuals interested in hospitality, event operations, tourism, or guest services who enjoy working in a fast-paced, team-oriented environment. As a Conference Services Associate, you will gain valuable hands-on experience in event setup, audio-visual support, customer service, and conference operations while working in the beautiful Blue Ridge Mountains.


 

QUALIFICATIONS AND SKILLS

·         Strong customer service and communication skills.

·         Friendly, professional, and team-oriented attitude.

·         Ability to work independently and efficiently in a fast-paced environment.

·         Strong attention to detail and organizational skills.

·         Ability to lift, carry, push, and move up to 50 pounds.

·         Ability to remain on your feet and perform physical work for extended periods.

·         Flexibility to work mornings, evenings, weekends, and holidays as needed.

·         Valid driver's license preferred.

·         Commitment to the mission and values of the YMCA.

·         Previous experience in hospitality, guest services, event operations, conference services, or customer service.

·         Experience with audio-visual equipment, including projectors, microphones, and sound systems.

·         Interest in Hospitality Management, Tourism, Business, Event Management, or related fields.

·         Bilingual English/Spanish skills are a plus.


 

RESPONSIBILITIES AND APTITUDES

·         Set up and break down meeting rooms, conference spaces, banquet areas, and special event venues according to event specifications.

·         Arrange tables, chairs, staging, and equipment to support conferences, retreats, and group programs.

·         Maintain clean, organized, and guest-ready meeting spaces throughout events.

·         Assist with the operation and basic troubleshooting of audio-visual equipment, including projectors, microphones, sound systems, screens, and presentation technology.

·         Provide on-site support during meetings and events to ensure guest needs are met promptly and professionally.

·         Work directly with conference leaders and guests to address room setup requests and event-related needs.

·         Transport furniture, supplies, and equipment throughout campus as needed.

·         Drive campus vehicles to assist with event operations and logistical support.

·         Coordinate with Housekeeping, Dining Services, Guest Services, and Maintenance teams to ensure seamless event execution.

·         Monitor event schedules and assist with last-minute setup changes when necessary.

·         Help maintain inventory, storage areas, and conference equipment.

·         Perform general cleaning and upkeep of meeting spaces and conference facilities.

·         Support additional Conference Services projects and operational needs as assigned.


 

COMPENSATION AND BENEFITS

·         $13.00-$14.00 per hour, based on experience and qualifications.

·         Complimentary on-site housing in a furnished residence with utilities, Wi-Fi, kitchen access, and common living spaces included. (NO BILLS)

·         Complimentary meals when conference groups are being served.

·         Opportunities for professional development, certification training, and leadership growth.

·         Discounts on YMCA Blue Ridge Assembly activities and lodging.

Housing Eligibility: Due to employee housing program guidelines, on-campus housing is available only to staff who are 18-28 years of age. Applicants outside this age range may still be considered for employment but must secure their own off-campus housing, as housing accommodation will not be provided.

WHY JOIN OUR TEAM?

This is an excellent opportunity for individuals seeking hands-on experience in outdoor leadership, experiential education, and adventure programming while living and working in the beautiful Blue Ridge Mountains. You'll have the opportunity to make a lasting impact on youth and adult participants while developing valuable leadership and facilitation skills in a mission-driven environment.

APPLICATION PROCESS

If you are interested in hospitality, event operations, and creating outstanding guest experiences, we invite you to apply for the Conference Services Associate position at YMCA Blue Ridge Assembly. Join our team and gain valuable hands-on experience while supporting conferences, retreats, and special events in the beautiful Blue Ridge Mountains. Apply today through our website at https://blueridgeassembly.org/employment-application/ or submit your resume to Esteban Andrade at eandrade@yblueridge.org. Applications will be reviewed on a rolling basis until the position is filled.


 


 

Outdoor Programing

Adventure Programs Lead

Black Mountain

$15.00 - $16.00 / hour

–

Part time

Located in in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain on a picturesque 1,200-acre campus, the YMCA Blue Ridge Assembly is a non-profit conference and retreat center. For more than a century we have hosted a diverse array of groups—churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of values-driven leaders.




SUMMARY

The Adventure Programs Lead is responsible for facilitating safe, engaging, and impactful outdoor education and adventure-based experiences for guests of all ages. This role serves as a lead facilitator for challenge course activities, team-building programs, and experiential learning opportunities designed to promote confidence, leadership, communication, and personal growth.


 

The ideal candidate is energetic, safety-focused, and passionate about outdoor recreation and youth development. Adventure Programs Leads work directly with school groups, retreats, camps, and other organizations while representing the highest standards of professionalism and guest service.


 

This is a 9-month seasonal position operating throughout the spring, summer, and fall seasons. Hours vary based on group programming schedules and may include weekdays, evenings, weekends, and holidays.


 

QUALIFICATIONS AND SKILLS

·         Must be at least 18 years of age.

·         High school diploma or equivalent required; coursework or experience in Outdoor Recreation, Environmental Education, Recreation Management, Education, Parks and Recreation, Adventure Programming, or a related field is preferred.

·         Previous experience leading, facilitating, teaching, coaching, or working with youth and adult groups in outdoor, educational, camp, recreational, or experiential learning environments.

·         Demonstrated ability to lead groups safely and effectively while maintaining participant engagement and positive group dynamics.

·         Strong communication, customer service, and interpersonal skills with the ability to interact professionally with guests, parents, teachers, group leaders, and colleagues.

·         Ability to exercise sound judgment and remain calm in fast-paced environments and emergency situations.

·         Ability to work independently with minimal supervision while contributing positively to a collaborative team environment.

·         Willingness to learn and consistently apply YMCA Blue Ridge Assembly policies, procedures, and safety standards.

·         Ability to work a flexible schedule, including evenings, weekends, holidays, and extended program days as needed.

·         Ability to work outdoors for extended periods in varying weather conditions, including heat, cold, rain, and uneven terrain.

·         Ability to hike moderate distances, stand for long periods, lift and carry up to 50 pounds, and actively participate in all assigned program activities.

·         Ability to successfully complete required staff training and certifications provided by YMCA Blue Ridge Assembly.


 

RESPONSIBILITIES AND APTITUDES

·         Lead and facilitate a variety of outdoor adventure, experiential education, and team-building programs for youth, adults, families, schools, camps, corporate groups, and retreat participants.

·         Serve as the lead facilitator for high ropes courses, low ropes courses, climbing elements, and additional adventure-based activities while ensuring compliance with all safety standards, operating procedures, and risk management protocols.

·         Conduct comprehensive pre-program planning, including reviewing schedules, preparing activity areas, inspecting equipment, and adapting programming to participant needs, group goals, weather conditions, and risk factors.

·         Deliver engaging educational and recreational experiences that promote leadership development, communication, teamwork, problem-solving, personal growth, and confidence-building among participants.

·         Provide clear instructions, safety briefings, demonstrations, and coaching throughout all activities to ensure participants understand expectations and feel supported during their experience.

·         Assess participant readiness, physical abilities, and comfort levels while making appropriate accommodations to create an inclusive, accessible, and positive environment for all guests.

·         Monitor participant safety at all times and exercise sound judgment in identifying and responding to potential hazards, behavioral concerns, environmental risks, and emergency situations.

·         Maintain current knowledge of emergency action plans and respond effectively to incidents, injuries, weather-related emergencies, or other situations requiring immediate attention.

·         Perform daily inspections, maintenance checks, and inventory management of adventure program equipment, challenge course elements, climbing gear, bikes, archery equipment, and other program resources.

·         Accurately complete incident reports, equipment logs, inspection records, and other required documentation in accordance with organizational policies and industry standards.

·         Serve as a role model for professional conduct, teamwork, customer service, and YMCA values by fostering a safe, welcoming, and respectful environment for participants and fellow staff members.

·         Build positive relationships with group leaders, teachers, counselors, retreat coordinators, and guests to ensure program objectives are achieved and overall guest satisfaction exceeds expectations.

·         Support additional outdoor education and recreation programs, which may include environmental education, mountain biking, hiking, archery, recreation activities, campfire programs, night hikes, and special events.

·         Maintain the cleanliness, organization, and overall appearance of program facilities, storage areas, equipment rooms, challenge course elements, trails, and activity spaces.

·         Demonstrate a commitment to the mission, vision, and core values of YMCA Blue Ridge Assembly through exceptional leadership, stewardship, and service.


 

COMPENSATION AND BENEFITS

·         $15.00–$16.00 per hour, based on experience and qualifications.

·         Complimentary on-site housing in a furnished residence with utilities, Wi-Fi, kitchen access, and common living spaces included. (NO BILLS)

·         Complimentary meals when conference groups are being served.

·         Opportunities for professional development, certification training, and leadership growth.

·         Discounts on YMCA Blue Ridge Assembly activities and lodging.

·         A unique opportunity to live, work, and lead outdoor adventure programs in the beautiful Blue Ridge Mountains.

Housing Eligibility: Due to employee housing program guidelines, on-campus housing is available only to staff who are 18-28 years of age. Applicants outside this age range may still be considered for employment but must secure their own off-campus housing, as housing accommodation will not be provided.


 

WHY JOIN OUR TEAM?

This is an excellent opportunity for individuals seeking hands-on experience in outdoor leadership, experiential education, and adventure programming while living and working in the beautiful Blue Ridge Mountains. You'll have the opportunity to make a lasting impact on youth and adult participants while developing valuable leadership and facilitation skills in a mission-driven environment.

APPLICATION PROCESS

If you are passionate about outdoor leadership, experiential learning, and creating meaningful experiences for youth and adult groups, we invite you to apply for the Adventure Programs Lead position at YMCA Blue Ridge Assembly. Join our team and help facilitate memorable adventure-based programs in the beautiful Blue Ridge Mountains. Apply today through our website at https://blueridgeassembly.org/employment-application/ or submit your resume to Esteban Andrade at eandrade@yblueridge.org. Applications will be reviewed on a rolling basis until the position is filled.

Outdoor Programing

Adventure Programs Facilitator

Black Mountain

$13.00 - $14.00 / hour

–

Part time

Located in in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain on a picturesque 1,200-acre campus, the YMCA Blue Ridge Assembly is a non-profit conference and retreat center. For more than a century we have hosted a diverse array of groups—churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of values-driven leaders.

SUMMARY

The Adventure Programs Facilitator supports the delivery of outdoor education, adventure recreation, and team-building experiences at YMCA Blue Ridge Assembly. Working under the guidance of the Adventure Programs Lead and management team, Facilitators help create safe, engaging, and memorable experiences for school groups, retreats, camps, and other visitors.


 

This role is ideal for individuals seeking hands-on experience in outdoor recreation, youth development, experiential education, or adventure programming. Facilitators gain valuable leadership and facilitation skills while working in the beautiful Blue Ridge Mountains.

QUALIFICATIONS AND SKILLS

·         Must be at least 18 years of age.

·         High school diploma or equivalent preferred.

·         Interest in outdoor recreation, education, youth development, or adventure programming.

·         Strong communication and interpersonal skills.

·         Ability to work effectively both independently and as part of a team.

·         Ability to work outdoors in varying weather conditions.

·         Ability to lift up to 50 pounds and actively participate in physical program activities.

·         Availability to work a flexible schedule, including evenings and weekends.

·         Experience working with youth, camps, schools, recreation programs, or outdoor education.

·         Current CPR, First Aid, or Wilderness First Aid certification.

·         Experience with ropes courses, climbing, archery, hiking, or other outdoor recreation activities.

·         Bilingual English/Spanish skills are a plus.

RESPONSIBILITIES AND APTITUDES

·         Assist with the facilitation of outdoor adventure and educational programs for guests of all ages.

·         Support high and low ropes course operations while adhering to established safety procedures and risk management standards.

·         Lead selects activities as assigned, including team-building initiatives, environmental education programs, archery, hikes, recreation activities, and evening programs.

·         Deliver safety briefings and provide clear instructions to participants during activities.

·         Foster a welcoming, inclusive, and positive environment for all guests.

·         Monitor participant engagement and safety throughout programs.

·         Assist with equipment setup, breakdown, inspections, and routine maintenance.

·         Maintain program areas, storage spaces, and equipment in a clean and organized condition.

·         Respond appropriately to incidents and emergencies in accordance with YMCA Blue Ridge Assembly procedures.

·         Provide exceptional customer service while representing the mission and values of YMCA Blue Ridge Assembly.

·         Work collaboratively with fellow staff members to ensure successful program delivery and guest satisfaction.

·         Complete required training and certifications as assigned.

COMPENSATION AND BENEFITS

·         $13.00-$14.00 per hour, based on experience and qualifications.

·         Complimentary on-site housing in a furnished residence with utilities, Wi-Fi, kitchen access, and common living spaces included. (NO BILLS)

·         Complimentary meals when conference groups are being served.

·         Opportunities for professional development, certification training, and leadership growth.

·         Discounts on YMCA Blue Ridge Assembly activities and lodging.

·         A unique opportunity to live, work, and lead outdoor adventure programs in the beautiful Blue Ridge Mountains.

Housing Eligibility: Due to employee housing program guidelines, on-campus housing is available only to staff who are 18-28 years of age. Applicants outside this age range may still be considered for employment but must secure their own off-campus housing, as housing accommodation will not be provided.

WHY JOIN OUR TEAM?

This is an excellent opportunity for individuals seeking hands-on experience in outdoor leadership, experiential education, and adventure programming while living and working in the beautiful Blue Ridge Mountains. You'll have the opportunity to make a lasting impact on youth and adult participants while developing valuable leadership and facilitation skills in a mission-driven environment.

APPLICATION PROCESS

If you are passionate about outdoor recreation, youth development, and creating meaningful experiences for others, we invite you to apply for the Adventure Programs Facilitator position at YMCA Blue Ridge Assembly. Join our team this spring and help provide unforgettable outdoor experiences in the beautiful Blue Ridge Mountains. Apply today through our website at https://blueridgeassembly.org/employment-application/ or submit your resume to Esteban Andrade at eandrade@yblueridge.org. Applications will be reviewed on a rolling basis until the position is filled.

Finance & Admin

A/P Analyst

Black Mountain

$20.00 - $22.00 / hour

YMCA BLUE RIDGE ASSEMBLY, INC.


Pay: $20-$22 hourly
Position Type: Part-Time
Schedule: 20–30 hours per week
Work Arrangement: Primarily on-site, with the possibility of working remotely one day per week, subject to departmental needs and supervisor approval.

ABOUT YMCA BLUE RIDGE ASSEMBLY

Located in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain, YMCA Blue Ridge Assembly is a nonprofit conference and retreat center situated on a picturesque 1,200-acre campus. For more than a century, we have hosted a diverse array of groups, including churches, schools, colleges, family reunions, and youth groups. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of values-driven leaders.

SUMMARY

Under the guidance of the Vice President of Administration, the A/P Analyst supports the organization's accounting operations through journal entries, general ledger reconciliations, and month-end and year-end closing activities. This position also oversees Accounts Payable, including invoice processing, payment preparation, vendor account management, and banking functions.

In addition, this role provides administrative support to the Vice President of Sales by entering conference group contracts into the Kinetic (KX) hospitality system and assisting with contract tracking and related documentation.

This part-time position offers a schedule of 20–30 hours per week, with the possibility of working remotely one day per week. The ideal candidate is detail-oriented, organized, and committed to maintaining financial accuracy while supporting multiple departments across the organization.

QUALIFICATIONS AND SKILLS

• Bachelor's degree in Accounting, Finance, Business Management, or equivalent work experience.

• One to three years of accounting experience preferred.

• Experience with Sage accounting software preferred.

• Working knowledge of Generally Accepted Accounting Principles (GAAP).

• Strong Microsoft Excel skills, including reconciliations, formulas, and pivot tables.

• Excellent computer skills and proficiency with Microsoft Office.

• Professional demeanor and the ability to work well with staff, guests, and vendors.

• Organized, hardworking, approachable, and solution-oriented.

• Ability to maintain strict confidentiality regarding financial and personnel information.

• Strong attention to detail and excellent organizational skills.

• Ability to work independently, manage priorities, and remain self-directed.

• Professional image with excellent written and verbal communication skills.

• Ability to work occasional weekends, evenings, or holidays as needed.

• Flexibility and willingness to assist different departments while fostering a collaborative and supportive work environment.

• Valid driver's license required.

RESPONSIBILITIES AND APTITUDESACCOUNTING RESPONSIBILITIES

• Prepare and post journal entries accurately and promptly.

• Reconcile general ledger accounts and investigate discrepancies.

• Assist with month-end and year-end closing processes.

• Support the Vice President of Administration with financial reporting and other accounting projects as assigned.

ACCOUNTS PAYABLE

• Receive invoices from departments and vendors.

• Enter Accounts Payable invoices into the Sage accounting system within three business days of receipt.

• Accurately prepare, print, and distribute weekly Accounts Payable checks.

• Process ACH payments and maintain positive pay documentation.

• Ensure vendor accounts remain current and resolve invoice discrepancies.

• Maintain a working knowledge of the organizational budget and process invoices according to internal financial policies.

BANKING & CASH MANAGEMENT

• Balance daily KX postings and prepare bank deposits.

• Receive daily check logs and distribute checks as necessary.

• Process remote check deposits and complete local bank runs for cash deposits as needed.

• Maintain adequate change funds for all campus cash drawers and coordinate currency purchases from the local bank.

ADMINISTRATIVE SUPPORT

Work with the Vice President of Sales by:

• Entering conference group contracts into the Kinetic (KX) hospitality system.

• Tracking signed contracts and deposits.

• Monitoring Annual Giving grants applied to conference groups.

• Maintaining organized contract files and supporting documentation.

GENERAL RESPONSIBILITIES

• Demonstrate flexibility by assisting other departments as needed.

• Perform additional duties as assigned.

• Maintain effective communication and collaboration across departments.

• Manage assigned responsibilities efficiently within the established part-time schedule.

COMPENSATION AND BENEFITS

• Compensation: $20 - $22 per hour, dependent upon qualifications and experience, with final compensation reflecting the agreed-upon part-time schedule.

• YMCA Retirement Fund: Eligible after two years of employment. YMCA Blue Ridge Assembly contributes an amount equal to 12% of eligible gross pay at no cost to the employee and without a matching requirement, subject to plan provisions.

• Meals: Free meals in our dining facilities whenever conference groups are being served.

• Paid Time Off: PTO eligibility and accrual will be determined according to the applicable part-time employment policy.

• YMCA Membership: Free individual membership to the YMCA of Western North Carolina following a 15-day review period, subject to applicable eligibility requirements.

• Flexible Schedule: 20–30 hours per week, with the possibility of one remote workday per week, subject to departmental needs and supervisor approval.

JOIN OUR TEAM

If you are passionate about accounting, financial accuracy, and supporting a mission-driven organization that serves thousands of guests each year, we invite you to apply for the A/P Analyst position at YMCA Blue Ridge Assembly.

Apply today through our website at https://blueridgeassembly.org/employment-application/ or email your résumé to Esteban Andrade at eandrade@yblueridge.org.

Staff Development

Dorm Director

Black Mountain

$300.00 - $1,000.00 / 2-weeks

–

Part time

Position Summary

The Dorm Director oversees staff housing operations at YMCA Blue Ridge Assembly, ensuring a clean, safe, organized, and welcoming residential environment. This position manages Younts Hall year-round and McCarty Hall during the summer, coordinating room assignments, arrivals and departures, resident responsibilities, maintenance, supplies, and staff engagement activities.

Working closely with the HR Recruiting Coordinator, the Dorm Director ensures housing facilities are prepared for occupancy, resident concerns are addressed promptly, and housing policies are consistently followed.

Compensation and Additional Opportunities

The position provides a seasonal biweekly stipend:

• Winter: $300

• Spring: $400

• Summer: $600

• Fall: $400

Additional paid shifts may be available in Housekeeping, Dining Room, and Conference Services, Adventure Programming depending on operational needs and availability. Opportunities are generally greater during the spring, summer, and fall, when conferences, retreats, and programs require additional staff.

Key Responsibilities

• Housing Operations: Manage dormitory occupancy, room assignments, roommate notifications, inspections, and room readiness before arrivals. Make sure the dormitory is in good conditions by reviewing cameras on the dorm.

• Arrivals and Departures: Communicate with incoming staff through WhatsApp and email, welcome new residents, provide dorm tours, coordinate transportation when needed, and update arrival and departure information in the hospitality system with Guest Services.

• Chore Accountability: Maintain chore schedules, review photo evidence of completed tasks, document missed chores, and communicate repeated violations to HR. A third documented violation may result in termination following HR review and applicable policies. Payroll deductions must not be imposed without proper authorization and legal review.

• Staff Activities: Create and distribute a monthly calendar featuring a minimum of four staff activities, coordinating sign-ups, transportation, and necessary arrangements.

• Housekeeping and Inventory: Coordinate cleaning, supply orders, room preparation, and inventory with Housekeeping.

• Maintenance and Safety: Report damaged fixtures, maintenance needs, and safety concerns promptly and follow up with Maintenance.

• Staff Support: Organize Walmart trips, coordinate airport pickups when needed, decorate dormitories seasonally, and help maintain a positive residential community.

• Departmental Communication: Keep HR informed of dormitory issues and coordinate with Guest Services, Housekeeping, Maintenance, and other departments to ensure smooth operations.

Qualifications and Skills

• High school diploma required; bachelor's degree preferred in hospitality, business, education, or a related field.

• Experience in hospitality, guest services, residential life, or leadership preferred.

• Dorm Director experience is a requirement.

• Valid driver's license and willingness to live on campus required.

• Strong organizational, communication, leadership, and problem-solving skills.

• Comfortable using Microsoft Office, email, WhatsApp, and hospitality-management systems.

• Ability to maintain accurate records, enforce policies professionally, and manage multiple priorities.

• Flexible availability for evenings, weekends, holidays, and seasonal operational needs.

Performance Expectations

The Dorm Director is expected to maintain accurate housing records, ensure rooms are ready for arrivals, expect respect from all staff members who live in the dormitory, document chore compliance, organize at least four staff activities monthly, coordinate supplies and maintenance, and communicate promptly with relevant departments.

Compensation, Benefits, & Perks

We believe in taking care of our staff by offering a robust benefits package designed to completely eliminate your monthly living expenses:

• FREE Meals: Enjoy complimentary meals in our dining facilities whenever conference groups are being served.

• FREE On-Grounds Housing: Live for free in a furnished room in our staff housing facilities. (Free Room with Personal Bathroom) NO ROOMATE

• All Utilities Included: Complimentary Wi-Fi, electricity, water, and climate control. (NO BILLS EACH MONTH!)

• YMCA Membership: Free individual membership to the YMCA of Western North Carolina (following a 14-day review period).

• Discounts: Significant discounts on YMCA Blue Ridge Assembly staff recreational activities and discounted on grounds stays for friends and family.

To Apply

If you are ready to live, work, and grow in a historic mountain community while building an incredible multi-disciplinary resume, we want to hear from you! Please send you resume to Esteban Andrade, HR Recruiting Coordinator eandrade@yblueridge.org.