Guest Services Associate & Dorm Director
YMCA Blue Ridge Assembly
Black Mountain, North Carolina
Live, work and play in the mountains this summer! Housing Free!
Currently recruiting for the season from April 15th, 2026 to November 30th, 2026.
Soak up the cool mountain air amidst a picturesque 1,200 acre forested campus. Come explore the Blue Ridge mountains and the Asheville music scene. Make lifelong friends and memories. Earn money for college and beyond. Grow as a leader. Find your way. That’s the Blue Ridge experience!
Located in in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in the small mountain town of Black Mountain.
YMCA Blue Ridge Assembly was founded over 100 years ago as a conference center and mountain getaway, but also with a vision to be a leadership training center. Our collegiate leadership program continues this legacy of developing leaders by furnishing valuable work and internship opportunities to college students, recent graduates and those still searching for their path.
Working at Blue Ridge means making a greater contribution. Our staff from all walks of life and in every department are the heartbeat of what we do: impacting the lives of our guests, developing the youth we serve, and building community with one another. In addition to living out our mission each day at work, staff have the opportunity to enjoy life on campus via various social events and outings. Staff trips to local area attractions including the historic Biltmore Estate and downtown Asheville occur regularly, and campfires, movies, game nights and outdoor recreational trips are an essential part of the Blue Ridge staff experience.
As a Blue Ridge Leader, you'll live, work and play with driven, adventure-seeking, and mission-minded individuals who have come to our Mountain to learn, grow and thrive. You'll enjoy a positive, nurturing work environment, plentiful staff-led recreational and outdoor activities, and a season spent living and working in beautiful Western North Carolina.
The Blue Ridge spirit captures those who seek a community to call their own. It lifts up those for whom friendship, fun and outdoor exploration are a way of life. And through our vibrant international cultural exchange program, the bonds of friendship and community stretch across all corners of the globe. We seek:
Younts Hall is our staff residence hall. It offers furnished rooms , WiFi, and ample common areas including a fully equipped kitchen and dining room. In Spring and Fall, 2 people per room is standard; Winter is traditionally quieter and there may be a span of some weeks where you will not have a roommate. (Depending on your employment date, the Director of Human Resources will let you know). Rooms include a twin bed, TV, minifridge, dresser, closet, desk, chair, and mirror and vanity station per person. Bedding and towels are included. Younts Hall is divided into a male and female side, with shared bathrooms, sinks and showers on each.
YMCA Blue Ridge Assembly is located 20 minutes from historic downtown Asheville, and less than 40 minutes from the Asheville Regional Airport. We provide free transportation to and from the airport or bus station. You will not need a vehicle on campus, as resident housing and working facilities are all within walking distance, but those who have vehicles are encouraged to bring them for social and other outings. For those without personal transportation, our resident life coordinators are always available to offer or organize rides.
In addition to being conveniently located near the city of Asheville and the renowned Biltmore Estate, we are less than 15 minutes from the Blue Ridge Parkway and within driving distance to beautiful natural landscapes including Pisgah National Forest and the Great Smoky Mountains National Park.
• Hiking
• Swimming and pool parties
• Volleyball, ultimate frisbee, soccer, kickball, basketball
• Open Crafts
• Disc golf
• Cornhole
• Staff barbecues
• Whitewater rafting trips
• Biltmore Estate nearby
• Historic downtown Asheville
• Waterfalls through the local area
• The Blue Ridge Parkway
Black Mountain, North Carolina
Live, work and play in the mountains this summer! Housing Free!
Located in in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain on a picturesque 1,200-acre campus, the YMCA Blue Ridge Assembly is a non-profit conference and retreat center. For more than a century we have hosted a diverse array of groups—churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of values-driven leaders.
SUMMARY
Under the guidance of the Maintenance Director, the Maintenance Technician supports the daily operation and upkeep of facilities at YMCA Blue Ridge Assembly. This position is responsible for performing preventative maintenance, troubleshooting equipment, and completing repairs to ensure safe, functional, and comfortable environments for guests and staff. The technician will assist with maintaining plumbing, electrical, HVAC, and general mechanical systems, while supporting preventative maintenance programs across guest rooms, meeting spaces, and operational areas.
QUALIFICATIONS AND SKILLS
· Technical degree/ Trade certification preferred
· Minimum of 3 years of maintenance, facilities, or mechanical experience preferred (hospitality or institutional setting is a plus).
· Basic working knowledge of plumbing, electrical, HVAC, and general building maintenance.
· Ability to safely operate hand tools, power tools, and maintenance equipment.
· Ability to read and follow written and verbal instructions in English.
· Valid driver’s license preferred.
· Ability to work a flexible schedule, including weekends, evenings, or holidays as needed.
· Strong problem-solving and troubleshooting abilities.
· Ability to work independently with minimal supervision while also functioning effectively within a team.
· Strong attention to detail and commitment to quality work.
· Good time management and organizational skills.
· Positive attitude and willingness to learn new skills.
· Strong customer service mindset, with the ability to interact professionally with guests and staff.
· Ability to supervise a small staff at times.
RESPONSIBILITIES AND APTITUDES
· Respond to maintenance requests across campus facilities
· Troubleshoot and repair plumbing, electrical, and HVAC systems
· Perform preventative maintenance in guest rooms and common areas
· Maintain and repair furniture, walls, fixtures, and equipment
· Assist with pool equipment and mechanical system maintenance
· Perform scheduled inspections and preventative maintenance tasks
· Maintain tools, supplies, and work areas in an organized manner
· Assist with room turnover maintenance and quality inspections
· Support central plant operations and monitor equipment performance
· Follow OSHA and safety procedures at all times
· Provide excellent customer service to guests and staff
· Document completed maintenance tasks and repairs
COMPENSATION AND BENEFITS
· Salary range: Dependent upon qualifications and experience.
· Eligible for YMCA Retirement Fund after two years: YMCA Blue Ridge contributes an amount equal to 12% of gross pay at no cost and without any matching requirement.
· Free meals in our dining facilities whenever conference groups are being served
· Health insurance, dental, vision, LTD/STD, and life insurance offered after a 90-day review period
· Eligible for 23 days of Paid Time Off.
· Free family membership to the Y of WNC after a 15-day review period.
Application Process
If you are passionate about providing outstanding service and making a positive impact on your community, we invite you to apply for the Maintenance Technician position at the YMCA today! Apply today on our website (https://blueridgeassembly.org/employment-application/) or email resume to Esteban Andrade at eandrade@yblueridge.org.
Located in the heart of the beautiful Blue Ridge Mountains of Western North Carolina in Black Mountain on a picturesque 1,200-acre campus, the YMCA Blue Ridge Assembly is a non-profit conference and retreat center. For more than a century we have hosted a diverse array of group churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 33,000 annual guests while developing a team of value-driven leaders.
SUMMARY
Under the supervision of the Conference Services Director, the Conference Services Associate plays a key role in ensuring meeting spaces are properly prepared and guest needs are met throughout their stay. This position supports the successful execution of conferences, meetings, and events by providing hands-on setup, breakdown, and technical assistance.
The Conference Services works closely with guest leadership and internal departments to deliver seamless and professional event experience. This position is physically active and requires attention to detail, teamwork, and strong customer service skills.
This position is a 7-month seasonal contract and requires flexibility to work a variety of shifts. Starting on May 1st – November 30th.
QUALIFICATIONS AND SKILLS
· Must be outgoing, courteous, and customer-oriented and possess strong organizational and communication skills.
· This position is “hands-on” and not a desk job. It often involves long periods of physically demanding work, so physical strength and stamina are required.
· Ability to lift and carry up to 50 lbs. and remain on one's feet for extended periods is required.
· Must be a strong decision-maker, capable of working independently, and able to solve problems efficiently.
· Must demonstrate flexibility and willingness to work in collaboration with multiple departments.
· Must be able to work a flexible schedule including evenings, weekends, and holidays as required.
· All work must be completed with attention to detail, speed, accuracy, and neatness.
· Previous audio-visual (AV) experience is preferred.
· Must have a valid driver’s license.
· Commitment to the mission and values of the YMCA.
Preferred:
· Four-year college degree (preferred); or two years of relevant work experience in hospitality, conference services, or customer service.
· Interest in hospitality management, tourism, business, or related fields
This position is particularly suited for college students or individuals typically between 18–26 years old, as staff live on campus and participate in a residential work community.
RESPONSIBILITIES AND APTITUDES
· Work directly with guest leadership during events to ensure meeting space needs are met.
· Set up and break down meeting rooms according to group specifications, including tables, chairs, and staging.
· Ensure meeting spaces are neat, organized, and prepared according to event schedules.
· Operate and assist with audio-visual equipment, including microphones, projectors, sound systems, and lighting equipment.
· Provide on-site support during events to troubleshoot equipment or room setup needs.
· Maintain cleanliness and organization of all meeting and conference spaces.
· Communicate and coordinate with other departments to ensure seamless guest experiences.
· Assist with moving furniture and equipment as needed for room setups.
· Monitor event timelines and make adjustments as needed to support successful event execution.
· Perform floor care and general maintenance tasks within meeting areas.
· Support additional Conference Services duties as assigned.
COMPENSATION AND BENEFITS
Hourly Pay: $12.00 – $15.00 per hour (based on experience)
Performance and compensation may be reviewed at the end of the season, with the possibility of a pay increase based on performance and organizational needs.
Successful candidates may also could renew their contract or transition into other seasonal or extended roles with YMCA Blue Ridge Assembly.
Housing & living
Free housing and board provided for candidates living on campus.
Furnished housing with utilities and Wi-Fi included.
Access to shared kitchen and common living areas.
Free meals whenever we served groups.
Additional Benefits
Discounts on programs and activities at YMCA Blue Ridge Assembly.
Discounted stays at the conference center.
Opportunity to gain professional experience in hospitality operations while living in the Blue Ridge Mountains.
Access to Y-GYM Personal Membership in all YMCA WNC Fitness Center.
If you are passionate about providing outstanding service and making a positive impact in your community, we invite you to apply for the Guest Service Associate position at the YMCA today! Apply today on our website (https://blueridgeassembly.org/employment-application/) or email resume to Esteban Andrade at eandrade@yblueridge.org.
Please visit our website via the links below and complete an online application. Email three references, including at least two current or previous managers, to the Recruiting Staff at eandrade@yblueridge.org
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