Xanterra Glacier National Park Lodges

Profile Jobs

A day in the life of the Cook:

• Creating a quality product in a timely fashion for guests and staff.
• Communicate closely with chef on duty.
• Follows recipe cards and use a full range of cooking methods.
• Familiar with operation of kitchen equipment.
• Maintain Xanterra standards of sanitation throughout kitchen area.
• Other duties as assigned.

Essential Skills and Knowledge:

• We are seeking cooks that have proven experience.
• Diploma from a culinary school will be an advantage.
• Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.).
• Communicate clearly so that others in the kitchen understand expectations and tasks.
• Ability to remain calm in a high-stress environment.

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Now Hiring Front Desk Assistant Managers to LIVE. WORK. EXPLORE in Glacier National Park!

The Details:

• Seasonal positions start late April and extend through mid-to-late September 2023 (dates depend on Location)
• Schedule: Averages 45 hours/week
• Includes FREE meals and housing

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• The Guest Service Assistant Manager with training and supervising guest services operations, including front desk and bell staff on a daily basis.
• Preparing schedules according to hotel business demands and within the structure of budget.
• Assists with check-in, check-out, responds to guest requests and complaints.
• Train staff of detailed knowledge about the hotel’s services and hours of operations.
• Responsible for daily guest room blocking and guest requests are handled.
• Follow Company and departmental environmental practices, safety practices, and policies and procedures
• Other duties as assigned.

High volume, fast-paced and fun! Join our Lodging team in Glacier National Park!

The Details:

• Dates: Positions start in late April and extend through mid-to-late September 2023 (dates depend on Location).
• Employment Type: Full Time, Seasonal (ideally full season or early/late season)
• Schedule: Varies – Average 45-50 hours/week
• Perks include:
  • Free meals (cafeteria style) and lodging (dormitory-style or RV site)

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A day in the life of the Guest Service Assistant Manager

• Oversees Guest Services operations, including Front Desk and Bell staff.
• Manage all tasks performed by front office personnel including labor and scheduling.
• Reports to Lodging Leadership team in scheduling, staffing and budgetary areas.
• Assists with check-in, check-out, responds to guest requests and complaints.
• Maintain and train staff of detailed knowledge about the hotel’s services and hours of operations.
• Responsible for daily guest room blocking and guest requests.
• Follow Company and departmental environmental practices, safety practices, and policies and procedures
• Other duties as assigned.

High volume, fast-paced and fun! Join our Lodging team in Glacier National Park!

The Details:

• Positions start late April and extend through mid-to-late September (dates depend on Location).
• Employment Type: Full Time, Seasonal (ideally full season or early/late season)
• Schedule: Varies – Average 45 hours/week
• Perks include:
  • Free meals (cafeteria style) and lodging (dormitory-style or RV site)

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A day in the life of the Housekeeping Assistant Manager:

• Works closely with the Housekeeping Manager to ensure high productivity and quality control on daily basis in all guest rooms and public areas are met by Company’s and National Park Services standards.
• Provides supervision, training, disciplining and evaluation to the housekeeping staff.
• Communicates and coordinates with Maintenance to ensure repair and maintenance of items related to guestrooms and public areas are completed.
• Keeps designated inventories and ensures stock rooms and carts are maintained with proper supplies.
• Make sure Personal Protective Equipment is being followed at all times.
• Follow Company and departmental environmental practices, safety practices, and policies and procedures
• Other duties as assigned.

Now Hiring Housekeeping Managers to LIVE. WORK. EXPLORE in Glacier National Park!

The Details:

• Seasonal positions start late April and extend through mid-to-late September 2023 (dates depend on Location)
• Schedule Varies: Average 45-50+ hours/week
• Perks include:
  • Free on-site employee meals (cafeteria style) and lodging (dormitory-style or RV site) for management position

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A day in the life of a Housekeeping Manager:

• Oversee Housekeeping department to ensure high productivity and quality control on daily basis in all guest rooms and public areas are met by Company’s and National Park Services standards.
• Determine specific work assignments (scheduling and daily list assignments) for Housekeeping team according to the staffing guides and occupancy levels.
• Monitor and develop staff through performance observations, evaluations, and counseling.
• Keep labor budgets for housekeeping staff in line with the budget issued by the Lodging Department. Report the daily and weekly reports accurately.
• Monitor designated inventories and proper supplies through Supply Inventory System.
• Make sure Personal Protective Equipment is being followed at all times.
• Follow Company and departmental environmental practices, safety practices, and policies and procedures.
• Other duties as assigned.

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Responsibilities:

• Creating a quality product in a timely fashion for guests and staff
• Communicate closely with chef on duty.
• Follows recipe cards and use a full range of cooking methods.
• Familiar with operation of kitchen equipment.
• Maintain Xanterra standards of sanitation throughout pantry/salad areas of the kitchen.
• Other duties as assigned.

Qualifications:

Essential Skills and Knowledge:

• Require 2 to 3 years experience as Lead Cook, First Cook, or a culinary school graduate.
• Ability to communicate clearly so that others in the kitchen understand expectations and tasks.
• Ability to mentor and develop Line Cooks and kitchen staff.
• Must multitask to perform various cooking and lead duties at the same time.
• Ability to remain calm in a fast-paced, high-stress environment. 

Physical Requirements:

• Must be able to stand for long periods of time, approximately 8 hours.
• Must be able to walk for long periods of time.
• Must be able to lift and carry a minimum of 50 pounds.
• Must be able to bend, stretch, and reach for extended periods of time. 

A day in the life of the Maintenance Technician:

• Perform routine maintenance repairs and tasks on historical buildings.
• Inspect and troubleshoot equipment and systems.
• Provide, with Professional Demeanor, excellent customer service to our guests and staff.
• Follow Company and departmental environmental practices, safety practices, and policies and procedures.
• Perform other tasks as assigned.

Essential Skills and Knowledge:

• General maintenance skills necessary for repairs and preservation of our historic buildings
• Keen eye for details and problem-solving
• Possess manual dexterity and physical stamina
• May require Maintenance Associates to have a valid U.S. driver's license and clean driving record

Physical Requirements:

• Must be able to walk distances over uneven terrain, climb stairs and ladders in all types of weather conditions.
• Must be able to lift and carry a maximum of 70 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day.
• Must be able to bend, stretch, reach, and crawl for extended periods of time.
• Working safely with required chemicals, tools, and equipment.

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This position will maintain and repair refrigeration, and kitchen equipment.

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The Details:

• Seasonal position starts in April and extends through November 2023
• Location: Based out of Administrative Office in Columbia Falls, MT
• Pay Rate: $24.10/hour
• Schedule Varies: Average 40+ hours/week (depending on time of season)
• Housing: Employee Housing Not Available
• Perks include:
  • Free Red Bus and Boat Tours (as available)
  • Free Glacier National Park season pass
  • Exclusive Retail and Dining discounts in Glacier
  • $350 Referral Bonus Program
  • The adventure of a lifetime!

Qualifications:

Essential Skills and Knowledge

• Minimum three years’ experience in Refrigeration mechanics, HVAC and refrigeration handling and recovery.
• Ability to repair or replace domestic and commercial air conditioning, heating and refrigeration equipment and ice cubers.
• Ability to dehydrate refrigeration systems with use of a vacuum pump.
• Ability to read and use refrigeration analyzing meters.
• Ability to work with voltages ranging from 0-480, single and 3-phase.
• Ability to read refrigeration and electric schematics.
• Ability to troubleshoot refrigeration control circuits.
• Ability to drain and winterize evaporative coolers, refrigeration equipment and ice cubers.
• Ability to join refrigeration copper, steel and aluminum piping; identify size of pipe and run steel or plastic pipe for cooling system.
• Ability to conduct daily inspections of refrigeration equipment to determine if equipment is in proper working condition.
• Ability to repair heating systems, which includes heat pumps and electric heat strips ranging from 0-480 volts.
• Must possess physical ability to perform tasks, including entering confined spaces, ascending/descending ladders, and lifting.

Physical Requirements

• Must be able to walk distances over uneven terrain, climb stairs and ladders in all types of weather conditions.
• Must be able to lift and carry a maximum of 50 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day.
• Must be able to bend, stretch, reach, kneel, and crawl for extended periods of time.
• Working safely with required chemicals, tools, and equipment.
• Required to drive a company vehicle; a driving record check will be completed as part of the standard pre-employment background check.

A day in the life of the Red Bus Tour Driver:

• Operate equipment in a safe and proper operation all weather conditions.
• Maintain professionalism while working outdoors in extreme weather and during vehicle break-downs. 
• Lead guided walks up to a mile or longer in length.
• Complete all required reports in a prompt and accurate manner.
• Responsible for a clean and neat appearance in the prescribed uniform.
• Responsible for cleaning, fueling and ensuring vehicle is safe before and after each shift.
• Must accurately complete all daily DOT paperwork and reports each shift and file them according to policy.

Essential Skills and Knowledge:

Our Red Bus Tour Drivers must be knowledgeable and courteous in giving interpretive commentary of Park features and history and have strong reading and comprehensive skills to research tour information. Drivers must have the ability to communicate effectively, through oral presentation, an accurate and informative narrative of the park. This position must practice courteous guest service while keeping tours on a time schedule, and remaining punctual.  As a Driver, this position may drive up to 10 hours driving (15 hours total work) on various types of road conditions.

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A day in the life of the Restaurant Chef:

• Maintain and enforce established Xanterra standards of sanitation throughout the BOH operations.
• Establish and maintain open lines of communication with the other members of the Food & Beverage team and with each supervisor within the BOH operation and the hourly employees.
• Review punch detail reports in Kronos and approve payroll on a daily basis.
• Ensure that adequate pars of inventory items are maintained, adjusted and reacted to as business levels dictate.
• Order food through Cloud Suite, approve invoices and generate requisitions and transfers as needed.
• Be on the floor 100% of the time during a meal service period to observe, monitor and follow up in all areas of the BOH and FOH operations on a daily basis.
• Ensure that all stations are adequately supplied with production needs to serve for any meal period. Ensure the quality as well as the quantity.
• Accept responsibility for your BOH operations to be in complete readiness to open punctually for every meal period and serve every menu item for the length of that period.
• Follow and enforce Company and departmental environmental and safety practices, policies and procedures.
• Other duties as assigned.

Essential Skills and Knowledge:

• Working knowledge of all BOH positions; equipment; and understanding of administrative duties, production records, inventories, scheduling, purchasing and receiving.
• Leading the BOH team towards the goal of providing excellent guest service in an efficient manner.
• Remain calm in a high-stress environment
• Culinary Degree or ACF Chef de Cuisine Certification is desired and must be able to obtain Managers Food Handlers ServSafe Certificate.

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A day in the life of the Restaurant Manager

• Responsible for the scheduling and coordination for all dining room personnel via the 7 Shifts scheduling software.
• Be on the floor 100% of the time during a meal service period to observe, monitor, and follow up on all areas of the Dining Room operation on a daily basis.
• Anticipate and respond to any Guest Recovery efforts.
• Integrate and collaborate with the F&B Manager and BOH Leadership Team to grow a dynamic, challenging, and trusting workplace environment.
• Daily usage of the Kronos system to review, approve and evaluate labor and payroll
• Work with entire BOH Leadership Team in maintaining high standards of food presentation and sanitation.
• Train and develop all FOH Dining Room personnel within defined company standards.
• Utilize the Could Suite system to provide FOH assigned warehouse and supplier products.
• Provide ongoing feedback and evaluations to service personnel concerning all aspects of the Dining Room operation.
• Assist in controlling food and labor costs by consistent action and communication with other members of the F&B Leadership Team and all food and beverage staff members. Provide appropriate courses of action to correct any issues.
• Motivate and coach all staff members to maximize sales and guest satisfaction by utilizing menu knowledge and suggestive selling techniques.
• Follow Company, NPS, and departmental environmental practices, safety practices, and policies and procedures.
• Engage and integrate with all members of the Food & Beverage Leadership Team to promote and utilize the F&B Division Ten Commandments. 
• Other duties as assigned.

Essential Skills and Knowledge:

• Working knowledge of all department positions and equipment used including mixology, professional wine service, proper beer presentation, equipment and process checklists, scheduling and staff communication, and specific meal-period team leadership
• Teaching and motivating employees and collaborating with entire F&B Leadership Team to accomplish goals of providing excellent guest service in an efficient manner.
• Remain calm in a high-stress environment while motivating and fostering a positive work environment.
• Certification in the TIPS alcohol awareness program is required (workshops will be provided if not currently certified)

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Now Hiring Summer 2023 Security Guards to LIVE. WORK. EXPLORE in Glacier National Park!

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The Details:

• Seasonal positions start in late-April to late-May and extend through mid- to late-September 2023 (dates depend on Location)
• Pay Rate: $14.85/hour
• Schedule Varies: Average 40+ hours/week
• Perks include:
  • Affordable employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
  • Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
  • Free Red Bus and Boat Tours (as available)
  • Free Glacier National Park season pass
  • Exclusive Retail and Dining discounts in Glacier
  • $350 Referral Bonus Program
  • The adventure of a lifetime!

Responsibilities:

• Patrol property buildings and grounds.
• Ensure safety and security to our guests and to our associates.
• Identify potential security and safety risks or hazards.
• Work closely with National Park Services Law Enforcement.
• Prevents losses and damage by reporting irregularities.
• May be required to drive employees to the clinic in a Xanterra vehicle.
• Other duties as assigned.

Qualifications:

Essential Skills and Knowledge:

• Must have strong and effective verbal communication and writing skills.  
• Must be at least 21 years of age per National Park Service.
• Must possess a U.S. Driver’s License, pass pre-employment drug test, and comply with Xanterra Driver Safety Program and Policy.
• Have basic computer skills including Microsoft Word & Outlook.
• Emergency background is appreciated, but not required.
• All Security staff will be trained in CPR and AED.

Physical Requirements:

• Must be able to work variety of shifts: day, evening, and graveyard.
• Must be able to work continuously up to ten hours or more
• Must be able to work a rotation schedule.
• Requires frequent standing and walking up to ten hours.
• Requires occasional climbing, sitting, stopping, bending and/or kneeling.
• Must be able to lift/carry up to 25 pounds on a frequent basis.
• Must be able to lift up to 75 pounds infrequently (e.g. assist emergency medical personnel if needed).

Now Hiring Summer 2023 Shuttle Drivers to LIVE. WORK. EXPLORE in Glacier National Park!

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A day in the life of the Shuttle Driver:

• Operate equipment in a safe and proper operation all weather conditions.
• Maintain professionalism while working outdoors in extreme weather and during vehicle break-downs. 
• Quotes costs of fares, issues tickets and receives payment. Responsible for balancing cash.
• Assists with guest and employee luggage and the loading and unloading of the luggage.
• Responsible for a clean and neat appearance in the approved uniform.
• Responsible for cleaning, fueling and ensuring vehicle is safe before and after each shift.
• Must accurately complete all daily DOT paperwork and reports each shift and file them according to policy.

Qualifications:

Essential Skills and Knowledge:

Our Shuttle Drivers must have the ability to communicate effectively with guests and all other co-workers. This position must practice courteous guest service while keeping shuttles on a time schedule, and remaining punctual.  As a Driver, this position may spend up to 10 hours driving (15 hours total work) on various types of road conditions.

Physical Requirements:

• Possess a valid U.S. Driver's License.
• Must meet all DOT physical requirements and pass a DOT physical exam including a pre-employment drug screen and federally required random screens throughout the season, and comply with the Xanterra Driver Safety Program and Policy. 
• Must be able to sit, stand, stretch, and bend for up to a 15 hour day. (typically 8-10 hours)
• Able to work outdoors in variable weather (including rain, sleet, snow, direct sunlight, high winds, and temperatures ranging from 0 degrees to 100 degrees Fahrenheit.
• Simultaneously steer a vehicle, shift its transmission, operate accelerator and brake pedals, and provide customer service while driving in heavy traffic.
• Ability to help guest in and out of the vehicle.
• Able to load and unload guest luggage several times a day at elevations ranging from 3,500 feet to 6,700 feet above sea level.
• Drivers must be at least 21 years of age.

A day in the life of the Sous Chef:

• Meet and exceed budgetary goals.
• Maintain and enforce established Xanterra standards of sanitation throughout the BOH operations.
• Direct and evaluate the work of all kitchen staff.
• Review punch detail reports in Kronos and approve payroll on a daily basis.
• Ensure that adequate pars of inventory items are maintained, adjusted and reacted to as business levels dictate.
• Order food through Cloud Suite, approve invoices, and generate requisitions and transfers as needed.
• Be on the floor 100% of the time during a meal service period to observe, monitor and follow-up in all areas of the BOH and FOH operations on a daily basis.
• Ensure that all stations are adequately supplied with production needs to serve for any meal period. Ensure the quality as well as the quantity.
• Accept responsibility for your BOH operations to be in complete readiness to open punctually for every meal period and serve every menu item for the length of that period.
• Follow and enforce Company and departmental environmental and safety practices, policies and procedures.
• Other duties as assigned.

Essential Skills and Knowledge:

• Working knowledge of all BOH positions; equipment; and understanding of administrative duties, production records, inventories, scheduling, purchasing and receiving.
• Leading the BOH team towards the goal of providing excellent guest service in an efficient manner.
• Remain calm in a high-stress environment is essential for these positions.
• Managers ServSafe Food Handlers certificate will be required. Class will be available while at property.

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