Winter Park Resort
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Jobs in the Spotlight


Our Jobs

We are currently hiring thrill seeking applicants who are looking for a winter adventure in the Rockies!

Winter Employment:

Our winter season typically runs from mid-November through the end of April. Please see a few of our hot winter vacancies below!

  • Facilities Team Lead

    Base Services
    Colorado

     WINTER PARK RESORT OVERVIEW:

    Opened in January of 1940, Winter Park Resort is the oldest continuously operating resort in the United States. We are located just 67 miles north-west of Denver, which makes us the closest major ski resort to the city.   Winter Park’s traditions are deeply rooted in railroad, logging, and the early exploration of Grand County and the local Fraser Valley. Our mission is to “create the best memories, again and again,” for our guests, our employees, our community, and our strategic partners.

    Headquartered in Denver, Colorado, Alterra Mountain Company  is a community of 14 iconic year-round destinations, including the world’s largest heli-ski operation. The company owns and operates a range of recreation, hospitality, real-estate development, food and beverage and retail businesses. Headquartered in Denver, Colorado with destinations across the continent, we are rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans five U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Deer Valley in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. We honor each destination’s unique character and authenticity and celebrate the legendary adventures and enduring memories they bring to everyone together. 

    POSITION SUMMARY:

    The Facilities Team Leader will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

    The primary responsibility for this position is to direct and coordinate a team of 1 to 8 team members, providing janitorial and bussing service to base and mountain facilities, special event assignments, assisting guests in a friendly and helpful manner, and assisting other departments when necessary.

    Qualified applicants must be 18 years of age or older, have a High School Diploma or GED, experience working with public, be in good physical condition able to perform moderate to heavy lifting and snow removal duties. Applicant should be a team player, hardworking and self-starter.  Must be willing to work extra hours during busy periods.  Valid driver's license and good driving record desirable. Some supervisory experience, good people skills and familiarity with janitorial operations and equipment is desirable. 

    ESSENTIAL DUTIES:

    • Assist facilities supervisor training team members in all aspects of job duties, policies, procedures, employee and guest relations, and ski area & related information. Communicate expectations, monitor performance, and discipline to ensure competence and maintain quality. Document actions, complete and conduct performance updates and evaluations. Recognize outstanding performance.
    • Help establish work priorities in conjunction with supervisor, other departments, and overlap between day/night/mountain leaders, then assigns members through daily cleaning schedules and/or the section board.
    • Complete daily checklists, work orders, and other operational paperwork.
    • Enters all hours worked into appropriate accounts, tardiness and absences of each employee on the computer program.
    • Observes and assists team members to insure they complete assignments, maintain a neat, clean appearance, and congenial manner with all guests. Handles guest complaints with diplomacy, or refers them to supervisor, creating harmony.
    • Maintain janitorial equipment, supplies and closets.
    • Assist facilities supervisor with minor repairs of furnishings, fixtures, mechanical and electrical systems, structural systems.
    • Perform opening procedures to insure all facilities and surrounding areas are clean, safe, and ready for use, and closing procedures to maintain security of facilities under their responsibility.
    • Be aware of, take appropriate action to correct, and/or report to Supervisor or proper authority any major malfunctions, unsafe or unsanitary conditions.
    • Maintain security of facilities in coordination with Security personnel. Perform opening and closing procedures as assigned.
    • Assist Supervisor training employees in safety procedures and standards.
    • Adhere to all safety procedures and utilize required safety equipment.

    EDUCATION & EXPERIENCE REQUIREMENTS:

    Education:

    • High School or GED - General Education Development (High School equivalency) is required.

    Experience:

    • At least one season experience in janitorial maintenance.
    • Supervisory experience desirable.
    • Demonstrated janitorial and supervisory ability at Winter Park Resort, desirable.

    Qualifications and Skills:

    • Staging, drapes, skirting, AV equipment, and other special event equipment set up.
    • Ladders and scaffolding experience. Public relation skills.
    • Must be able to operate resort 4x4 trucks and small equipment.
    • Demonstrated ability to work independently.
    • Knowledge of computers and Microsoft Office suite desirable.
    • Public speaking experience desirable.

    PHYSICAL DEMANDS AND WORKING CONDITIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily - reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    OTHER DUTIES AS ASSIGNED:

    This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

    • Assist with janitorial needs and coordination of special events.
    • Advise facilities supervisor of supply, equipment, and major cleanup or maintenance needs. Schedules and directs teams to complete these needs.
    • Assist guests and employees with directions and information in a friendly, professional manner. Effectively handle first-line conflicts and grievances.
    • Directs and/or performs snow removal and parking duties as assigned.
    • Lift and move furniture, supplies and equipment.
    • Be aware of area cleanliness. Throughout the day, pick up trash that if noticed.
    • Acts as specific project leader as assigned.
    • Must be able to work weekends and holidays, additional hours, and respond to last minute schedule changes as demands require.
    • Perform other duties as directed by supervisor.

    AN EQUAL OPPORTUNITY EMPLOYER:

    Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

    We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

    Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

    This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

    View Job Description
  • Web & Email Marketing Specialist

    Marketing
    Colorado

    WINTER PARK RESORT OVERVIEW:

    Opened in January of 1940, Winter Park Resort is the oldest continuously operating resort in the United States. We are located just 67 miles north-west of Denver, which makes us the closest major ski resort to the city.   Winter Park’s traditions are deeply rooted in railroad, logging, and the early exploration of Grand County and the local Fraser Valley. Our mission is to “create the best memories, again and again,” for our guests, our employees, our community, and our strategic partners.

    Headquartered in Denver, Colorado, Alterra Mountain Company  is a community of 12 iconic year-round destinations, including the world’s largest heli-ski operation. The company owns and operates a range of recreation, hospitality, real-estate development, food and beverage and retail businesses. Headquartered in Denver, Colorado with destinations across the continent, we are rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans five U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Deer Valley in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. We honor each destination’s unique character and authenticity and celebrate the legendary adventures and enduring memories they bring to everyone together. 

    POSITION SUMMARY:

    The position is responsible for driving resort visits, revenue and brand by optimizing digital touchpoints including the websites and email along with future digital additions such as the app. The Web & CRM Specialist reports to the Digital Marketing Manager who provides overall strategy and direction for digital marketing touchpoints.

    Day-to-day activities include website content updates that support sales and marketing objectives and executing email marketing strategy. Beyond the day-to-day updates, the Web & CRM Specialist reviews the site and email marketing for opportunities to improve the user experience and increase sales through technology and design. This role will not be responsible for content, copy or brand design.

    Additional responsibilities include coordinating implementation of feature and functionality enhancements within the CMS. This role is also responsible for researching and testing new online tools and maintaining knowledge of current best practices.

    The Web & CRM Specialist is expected to approach their role with a data-driven mindset. This role will regularly leverage analytics tools to analyze user behavior and provide suggestions to improve user experience on site. This role is also responsible for using tools such as Adobe Target and Adobe Audience Manager to create and implement optimization tests and user personalization.

    ESSENTIAL DUTIES:

    This position’s primary responsibility is the successful management and activation of Winter Park Resort digital marketing platforms, primarily pertaining to the websites and CRM. These essential duties may expand over time due to the needs of the business.

    Web Requirements:

    • Work with Digital Marketing Manager to execute marketing calendar and web updates in CMS
    • Partner with leaders of core business units to implement critical changes and solve for digital challenges within their business unit
    • Coordinate with internal partners on implementing new elements within CMS
    • Ability to work within CMS, HTML, CSS and Javascript
    • Work on winterparkresort.com, trestlebikepark.com and e-commerce interfaces
    • Implement strategic updates to website to reflect positive UX
    • Work with IT to create products and update promotions
    • Leverage Adobe Target and Adobe Audience Manager to create personalization and optimization tests across the website
    • Identify opportunities to improve site SEO

    CRM/Email Requirements:

    • Execute CRM strategy created by Digital Marketing Manager
    • Code and implement email templates into email marketing platform
    • Create dynamic content and A/B testing when relevant
    • Set up automated email campaigns in email marketing platform
    • Build audiences within customer database that align with overall strategy
    • Ensure email marketing aligns with current industry best practices
    • Analyze email marketing results and provide suggestions for improvement

    Analytics Requirements:

    • Report and analyze web traffic, website behavior and online sales data
    • Gather insights from data and present to business leaders on how we can improve digital marketing efforts
    • Provide recommendations on which analytics to track given specific KPIs
    • Create automated reports for internal stakeholders to use when evaluating business areas
    • Leverage analytics to provide recommendations for solving customer pain points across various digital touchpoints

    SUCCESS FACTORS:

    • Must have a strong sense of accountability and ownership over their work.
    • Must be able to work under minimal supervision and act as a problem solver, creative thinker and self-starter.
    • Must foster a department culture of innovation, collaboration and accountability and be successful in an experiential hospitality and promotionally driven, fast paced, metrics-oriented company.

    EDUCATION & EXPERIENCE:

    Education: Bachelor’s degree in marketing, technology or business related field.

    Experience: Minimum of 3-5 years progressive experience in digital production, UX/UI, e-commerce, web optimization, and/or email marketing. Experience in hospitality, travel or experiential brand strongly preferred.

    QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

    • Proficient in coding languages such as HTML, CSS and JavaScript
    • Experience with Sitecore and IBM Silverpop are preferred
    • Strong organizational skills, keen attention to detail and follow through
    • Self-starter, go-getter with high energy and desire to drive the business
    • Commitment to guest and employee satisfaction
    • Strong sense of ownership and accountability
    • Demonstrated ability to manage projects independently, handle multiple tasks and assignments simultaneously in a fast paced environment
    • Strong analytical skills and business acumen
    • Resourcefulness in solving problems
    • Ability to build productive cross-functional relationships to support the strategic goals of the organization
    • Strong written and verbal communication skills; must be able to lead and influence others.
    • Passion for outdoor sports and resort activities.
    • Must be able to perform all physical requirements of position.
    • Display strong team play and interpersonal skills in order to be effective with significant interactions at all levels within and outside of the organization.

    TRAVEL REQUIREMENTS:

    Minimal travel required and only in local area.

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    This position may be required to work evenings, weekends and holidays.

    Office Environment:

    • Able to lift, carry, or otherwise move and position a minimum of 40 pounds on an occasional basis.
    • Manual dexterity to operate a computer and other common office equipment on a constant basis.
    • Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
    • Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
    • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
    • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    OTHER DUTIES AS ASSIGNED:

    This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

    AN EQUAL OPPORTUNITY EMPLOYER:

    Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

    We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

    Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

    This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

    View Job Description
  • Food & Beverage Coordinator

    Food & Beverage
    Colorado

    WINTER PARK RESORT OVERVIEW:

    Opened in January of 1940, Winter Park Resort is the oldest continuously operating resort in the United States. We are located just 67 miles north-west of Denver, which makes us the closest major ski resort to the city.   Winter Park’s traditions are deeply rooted in railroad, logging, and the early exploration of Grand County and the local Fraser Valley. Our mission is to “create the best memories, again and again,” for our guests, our employees, our community, and our strategic partners.

    Headquartered in Denver, Colorado, Alterra Mountain Company  is a community of 14 iconic year-round destinations, including the world’s largest heli-ski operation. The company owns and operates a range of recreation, hospitality, real-estate development, food and beverage and retail businesses. Headquartered in Denver, Colorado with destinations across the continent, we are rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans five U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Deer Valley in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. We honor each destination’s unique character and authenticity and celebrate the legendary adventures and enduring memories they bring to everyone together. 

    POSITION SUMMARY:

    This position is primarily responsible for coordinating the Winter Park Resort Food and Beverage hiring processes, staff talent development including design and delivery of various employee new hire Orientations, web-based and classroom curriculum development, delivery and management.  Acts as an information source to managers and supervisors creating BU and Department training programs, and is an active participant in corporate-wide training initiatives when appropriate.  Responsible for administering, organizing, developing, conducting, tracking, reporting-on, and enhancing current training & orientation programs. Initiates all employee training documents and tracking vehicles required around the training process. Accurately processes all employee training records and interacts regularly with F&B managers and supervisors to ensure success. Manages annual and seasonal performance appraisal processes, including data collection, analysis, and calibration.  Facilitates the best possible employee experience through exceptional design and delivery of training programs, and by paying careful attention to employee & guest service.

    This position is also responsible for being the primary backup support to the F&B team and Events Manager. 

    ESSENTIAL DUTIES:

    • Work closely with Human Resources and Recruiting
    • Assist with and coordinate application process for all F&B applicants
    • Oversees the applicant tracking system
    • Understands the on-line application program, (and is willing to learn new ATS programs as necessary). Identifies deficiencies and initiates changes to this process so that the screening team is equipped to handle applications in a timely manner. 
    • Assist with updating Work Force Plans for each BU
    • Assist with Interview scheduling
    • Maintain F&B interviewing, hiring process, and arrival process, files, records and database, which includes personnel data and statistical information for the department.
    • Maintain and update Master F&B tracking progress for hiring and training.
    • Assist with the termination/inactivation paperwork for all F&B staff
    • Develop and coordinate F&B recognition program as directed
    • Maintain and communicate dashboard metrics as determined by F&B Director
    • Assess, develop & design F&B training materials, including workbooks, manuals, videos, etc.
    • Oversee coordination and scheduling of training dates, locations, and times for F&B trainings.
    • Conducts orientation programs in a way that clearly communicates Winter Park’s policies, procedures, guest service expectations, employee benefits and the overall understanding of what is expected as a Winter Park employee in creating the best memories for guest and employees.
    • Create a positive atmosphere in training sessions; an atmosphere where employees feel welcome and leave with the most positive impression of Winter Park Resort and the Human Resources Department.
    • Records and reports processing of Orientation & Training participation lists and tracking
    • Coordinate and track annual and seasonal performance appraisal processes, including data communication and collection.
    • Oversee F&B employee opinion surveys including distribution, and data collection.
    • Coordinates all assessments, scheduling, and follow-up evaluation of all corporate and F&B specific training. This includes, but is not limited to, orientation, management skills, OSHA & Safety training, front-line employee needs, Level Training, etc..
    • Works closely with F&B team and other division managers to learn and identify orientation and training needs.
    • Updates and maintains F&B Mindflash training programs.
    • Understands various federal, state, and corporate policies and procedural information to coach management and front line staff.
    • Provide employees, supervisors and managers with current, relevant training information by consulting various training sources, HR systems and personnel files.Assist with the development and management of domestic and international intern programs.
    • Assist department leaders with developing department specific training programs and handbooks.
    • Assist the F&B operations team with planning and executing events. 
    • Serve as general back-up for other functions within the F&B BU as coverage necessitates.
    • Respond to basic questions to assist the overall F&B communication process.
    • Responsible for tracking all individuals participation and completion of trainings.
    • Prepares ad hoc reports, presentations, and other materials as requested
    • Highly organized in work area and keeps orientation facility clean at all times.
    • Must be comfortable speaking/presenting in front of groups of employees (up to 70 people)
    • This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

    EDUCATION & EXPERIENCE REQUIREMENTS:

    Education:

    • High School diploma or GED
    • Bachelor or Associates Degree in HR related field preferred

    Experience:

    • Minimum 1-2 years of previous office/clerical experience
    • Working knowledge of Microsoft Office and basic computer functionality required. Desktop publishing and database management software programs experience preferred
    • 1-2 years experience F&B operations, preferably in a supervisory role.

    QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

    • General knowledge of employment laws including Federal and State regulations
    • Strong working knowledge of Microsoft Word, Microsoft Excel, PowerPoint, database management software programs, Microsoft Access, and Desktop publishing. 
    • Ability to learn software programs quickly.
    • Proficient knowledge of AV equipment including LCD projectors and hook ups with laptops.
    • Organizational skills a must with ability to keep things clean and neat on a consistent basis. 
    • Excellent presentation, written and oral communication skills.
    • Possess creative visual and graphic design abilities.
    • Demonstrated public speaking skills and the ability to communicate well with a variety of audiences.
    • Ability to constructively handle confidential information and stressful situations by displaying a mature and professional attitude.
    • Possess a valid Driver’s License.
    • UltiPro and MindFlash experience preferred.
    • Ability to communicate and work with all levels of staff from seasonal to management professionally required. Bi-lingual is a plus. 
    • Must demonstrate ability to learn quickly those applications not known.

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    This position may be required to work evenings, weekends and holidays.

    • Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
    • Manual dexterity to operate a computer and other common office equipment on a constant basis.
    • Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
    • Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
    • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
    • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    OTHER DUTIES AS ASSIGNED:

    This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

    AN EQUAL OPPORTUNITY EMPLOYER:

    Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

    We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

    Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

    This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

    View Job Description
  • Communications & Digital Content Coordinator

    Competition Center
    Colorado

    WINTER PARK RESORT OVERVIEW:

    Opened in January of 1940, Winter Park Resort is the oldest continuously operating resort in the United States. We are located just 67 miles north-west of Denver, which makes us the closest major ski resort to the city.   Winter Park’s traditions are deeply rooted in railroad, logging, and the early exploration of Grand County and the local Fraser Valley. Our mission is to “create the best memories, again and again,” for our guests, our employees, our community, and our strategic partners.

    Headquartered in Denver, Colorado, Alterra Mountain Company  is a community of 14 iconic year-round destinations, including the world’s largest heli-ski operation. The company owns and operates a range of recreation, hospitality, real-estate development, food and beverage and retail businesses. Headquartered in Denver, Colorado with destinations across the continent, we are rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans five U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Deer Valley in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. We honor each destination’s unique character and authenticity and celebrate the legendary adventures and enduring memories they bring to everyone together. 

    POSITION SUMMARY:

    The Communications Coordinator is responsible for developing, maintaining and distributing program and event content and promotions on Competition Center web pages, social media accounts, newsletters, emails, as well as printed materials.  The Communications Coordinator will work with the Business Manager to coordinate marketing and communications efforts with the Winter Park Resort marketing and public relations department and third party firms as needed.  Day-to-day activities include content updates and implementation of overall strategy on webpages and sites, social media accounts, email database and campaigns, and sponsor activation on digital content platforms. Beyond the day-to-day updates, the Communications Coordinator reviews the website and all other digital touchpoints for opportunities to improve the guest experience.  With support and direction from the Business Manager, the Communications Coordinator will implement the Competition Center strategy for marketing and communications, including digital content.  

    The individual will be responsible for promoting Winter Park Competition Center winter and summer programs and events to maximize member/participant and fan engagement.  This will require collaboration with all departments, brands, sponsors and other stakeholders to develop and execute communications and digital content strategies and initiatives to drive traffic and enhance brand engagement.  The individual in this role will glean insights from all marketing, communication and digital content platforms to create and present to the Competition Center management team at weekly meetings in order to inform overall marketing and communications strategy.

    ESSENTIAL DUTIES:

    • Supports the business manager, event manager, and directors by helping to maintain all avenues of information to and from participants/parents and coaches/ program discipline directors.
    • Coordinates all printed and digital content updates, including but not limited to: handbooks, policies, standard operating procedure manuals, member portal content, signage, email marketing newsletters, web pages, social media accounts, radios and phone-in recordings.
    • Coordination of the athlete of the week program, including sponsor activation components.
    • Helps to coordinate Competition Center events and races, particularly marketing, social media, and communications related to these events. This includes fundraisers including Ski Swap and the WPSEF Fundraisers.  
    • Obtain photos and videos that can be used for digital campaigns as well as high resolution images suitable for print advertising campaigns.
    • As needed, assist the Front Desk Supervisor as-needed in general administration duties of running office or event administration.

    Social Media Requirements:

    • Along with Business Manager and marketing department, develop social calendar for paid and owned media.
    • Successfully leverage brand presence on channels such as Facebook and Instagram.
    • Manage Facebook pages, including WPCC Classifieds, Epic Singletrack Series, and Trestle Gravity Series. Develop creative (copy and imagery) for paid social posts.
    • Create content and posts that promote the Competition Center and Winter Park programs, events, and experience holistically, while adhering to brand guidelines.
    • Work with operations and marketing/public relations teams to address news, updates, concerns and timely information, while balancing promotional posts.
    • Analytics reporting and optimization of social media platforms, creating weekly social media reports as part of the weekly communications and digital content summary report.

    Web Requirements:

    • Manage web content updates that support marketing and/or communications objectives on all Competition Center websites and pages within resort-owned sites such as Winter Park Resort and Trestle Bike Park.
    • Work with Business Manager, Event Manager, and other key stakeholders to execute content creation plans.

    Communications & Public Relations Requirements:

    • Work with the program directors, event manager, business manager and resort public relations department to write and submit press releases to local and Front Range news outlets, as well as industry specific online publications.
    • Press releases will focus on topics including but not limited to: general awareness of program offerings, special events and competitions, and outstanding athletic achievements of current and former Competition Center members.
    • Develops all campaigns and content for emails, including focus on segmentation strategy, content strategy, and revenue generating strategy.
    • Responsible for managing design and content and syncing options to correct customer groups.
    • Oversee existing email efforts and the development of new email campaigns to drive revenue and interest/awareness of our programs.

    This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

     EDUCATION and EXPERIENCE REQUIREMENTS:

    Education:

    • High School Diploma or GED required
    • Bachelor’s degree in English, communications, marketing, public relations, or business administration.

    Experience:

    • Min two (2) years professional experience in marketing, communications, PR, social media, and/or writing/proofreading
    • Professional action photographer/videographer experience desired
    • Min of two (2) years office experience
    • Min of (2) years customer service experience
    • Cash handling / credit card machine experience
    • RTP point-of-sale system experience desired

    QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

    • Valid Colorado Driver’s License and clean motor vehicle record required
    • Proficient in Microsoft Word, Excel, PowerPoint, Constant Contact, Canva, Facebook, Instagram, Re-Post, Hootsuite, etc.
    • Professional knowledge of social channels, consumer insights, and reporting (e.g. Facebook, Instagram, Re-Post, Hootsuite, etc.)
    • Additional desirable experience and skills: Ski industry experience, Competition Center program/event knowledge, event production, strong interpersonal skills, strong creative writing and professional proofreading skills
    • Ability to work under deadline pressure and handle many projects at once
    • Self-starter, assertive, go-getter with high energy and desire to drive the business
    • Commitment to guest and employee satisfaction
    • Strong sense of ownership and accountability
    • Demonstrated ability to manage projects independently, handle multiple tasks and assignments simultaneously in a fast paced environment
    • Ability to analyze and quantify paid and unpaid digital and print advertising reach and marketing value
    • Resourcefulness in solving problems
    • Knowledge of website strategy and analytics
    • Knowledge of email marketing strategies
    • Strong written and verbal communication skills, including excellent proofreading skills
    • Strong leadership and organizational skills with keen attention to detail and follow through
    • Passion for outdoor sports and resort activities
    • Must be able to perform all physical requirements of position
    • Display strong team play and interpersonal skills in order to be effective with significant interactions at all levels within and outside of the organization

    TRAVEL REQUIREMENTS:

    Possible travel with teams to competitions to obtain photos and write news stories to submit to local and Front Range news outlets.

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    This position will be required to work evenings, weekends and holidays.

    Office Environment:

    • Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis
    • Manual dexterity to operate a computer and other common office equipment on a constant basis
    • Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis
    • Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis
    • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis
    • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    Mountain Environment:

    • Advanced to expert skiing and/or snowboarding skills preferred
    • Ability to take high quality action photos in varied weather and challenging terrain preferred

    OTHER DUTIES AS ASSIGNED:

    This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change, as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

    AN EQUAL OPPORTUNITY EMPLOYER:
    Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal

    employment opportunity in any term, condition, or privilege of employment.

    We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

    Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

    This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship

    View Job Description
  • Utilities Technician

    Base Operations
    Colorado

    POSITION SUMMARY:

    The ‘Technician Utilities II’ performs work as assigned by the Utilities Supervisor. This employee will perform entry level work, and may need supervision and/or instruction on some of their various duties. This position requires learning principles and introduction to more advanced techniques. This employee is expected to use area tools, equipment, and vehicles in a responsible and appropriate manner. The ‘Technician Utilities II’ also operates, inspects, and maintains (in a safe and serviceable condition) building mechanical, water, sewer, heat, and gas systems. The ‘Technician Utilities II’ will also follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

    ESSENTIAL DUTIES:

    • Wear appropriate safety equipment and follow established safety policies and procedures for the Utilities Department
    • Complete projects as assigned
    • Clean up after projects and consistently clean the utilities shop
    • Maintain equipment and tools (as assigned)
    • Complete work orders to completion and in a timely manner
    • Gauge fuel tanks
    • Become familiar with the location and operation of the following equipment and systems:
      • heat systems, boilers, circulators, assorted unit heaters, furnaces, and related equipment
      • water systems, location of wells, storage tanks, and main valves
      • sewer collection systems, grease and sand traps, and related components
      • fire protection systems and main valves
      • compressed air systems
      • building exhaust and ventilation equipment
    • Clean, drain, and sewer lines (as assigned)
    • May use potentially hazardous chemical cleaners and solvents
    • Perform maintenance and repairs on most systems and equipment in the Utilities group including:
    • heat systems, boilers and furnaces, controls and safety devices, and related equipment
    • water systems, controls, pumps and valves, regulators, and back flow preventors
    • sewer systems, lift stations, and related components
    • gas systems (natural and propane)
    • building exhaust and ventilating equipment
    • fire protection systems
    • selected cafeteria equipment
    • refrigeration/AC equipment (if within his specialty)
    • compressed air equipment
    • Report any unsafe job conditions to appropriate personnel
    • Maintain a friendly and helpful attitude while dealing with guests and other employees
    • Perform other duties as directed

    This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

    EDUCATION & EXPERIENCE REQUIREMENTS:

    Education:

    • High School diploma or GED - required

    Experience:

    • Three (3) years general utility plant maintenance or related field; or have trade school certification - required
    • Must have some training or experience in the following:
      • heat systems operation or maintenance
      • plumbing or pipe fitting trades
      • building maintenance
      • related construction experience

    Qualifications and Skills:

    • Basic experience with hand and power tools, grinders, etc.
    • Knowledge of heavy power equipment, including: pipe threaders, drill presses, and sewer auger equipment
    • Ability to operate voltage testers, multi meters, amp meters, and electric/acetylene soldering equipment
    • Ability to operate snowmobiles, trucks, and other vehicles
    • Materials used will include: potentially hazardous chemical drain cleaners, solvents, acids, lubricants, spray paints, chlorine as gas and HTH powder, glues and adhesives, glycol antifreeze, etc.

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    This position may be required to work evenings, weekends and holidays.

    • The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
    • The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
    • Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
    • Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude.  Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
    • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
    • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    OTHER DUTIES AS ASSIGNED:

    This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

    AN EQUAL OPPORTUNITY EMPLOYER:

    Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal

    employment opportunity in any term, condition, or privilege of employment.

    We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

    Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

    This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

    View Job Description

How to Apply

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