Theodore Roosevelt Medora Foundation

Profile Jobs

*Job Updated 1-29-2020

JOB DESCRIPTION

Summary/Objective 

As a member of the laundry team, a laundry worker will report to the Laundry Manager. A laundry worker will have primary day-to-day responsibility to wash, dry, and organize TRMF property's laundry.  

Essential Functions

1. Responsible for loading, washing, and neatly folding towels, sheets, rags, linens, and other laundered items.

2. Follows trained procedures for all chemical use and detergent changes.

3. Learn to operate and pull the machines correctly and safely. 

4. Ensures that cleaning and maintenance supplies are stocked with correct inventory.

5. Chemically treats stained linens.

6. Assists in cleaning the laundry facility at the end of the day which may include:

•  Sweeping.
•  Dusting and or wiping/disinfecting.
•  Mopping.

7. Reports any maintenance items to the supervisor.

8. Performs other related duties as assigned.

As a member of the foodservice team, a Caterer will report to the Catering Manager. A Caterer will have a primary day-to-day responsibility to set up, serve, and take down catered events such as banquets, weddings, and other social or business functions.

Essential Functions

Transports and serves food to catered events around Medora.

• Sets up and arranges tables and chairs, serving stations, linens, tableware, serve ware, and silverware.
• Ensures the venue is clean and that food is handled in a sanitary manner. This includes, but not limited to sweeping, mopping, vacuuming, cleaning tables, and arranging tables/chairs.
• Follows special job assignments/instructions for unique and large events
• Checks posted catering schedule frequently for changes and updates.
• Interacts with customers in a courteous and professional manner to meet their needs and provide a positive experience.
• Addresses problems or complaints concerning food or services provided.
• Busses and tears down all tables. If needed, sets for the next meal.
• Assists in the upkeep of catering equipment.
• Participates in workplace safety training sessions.
• Performs other related duties as assigned.

Summary/Objective 

As a member of the food service team, a Fondue Cook will report to the Food and Beverage Director. A Fondue Cook will have a primary day-to-day responsibility to prepare and cook large batches of buffet-style dishes and fondue steak that will be served to customers.

 

Essential Functions

1. Prepares, preps, and serves the Pitchfork Steak Fondue. These duties include, but are not limited to: preparing salad, baked potato, fruit, vegetables, and the fondue steak.

2. Follows the menu and maintains high food quality standards.

3. Cuts, weighs, or measures ingredients according to provided instructions.

4. Prepares meat, seafood, and poultry for cooking by cutting or grinding, as instructed.

5. Arranges prepared food on serving trays or in designated area for retrieval by serving staff.

6. Serves food on the buffet line and/ or cooks the fondue steak and serves to guest. 

7. Maintains and cleans buffet line.

8. Adheres to all food handling and safety regulations throughout the kitchen and terrace.

9. Prevents the spoilage of ingredients through proper storage in designated containers and in designated areas.

10. Monitors the temperature of food and food storage areas.

11. Follows proper opening and closing procedures.

12. Participates in workplace safety training sessions.

13. Performs other related duties as assigned.

As a member of the food service team, an Ice Cream Parlor Attendant will report to the Ice Cream Parlor Manager. An Ice Cream Parlor Attendant will have a primary day-to-day responsibility to ensure superior guest service and the distribution of ice cream, baked goods, and fudge.

Essential Functions

• Prepares and serves ice cream, baked goods, and fudge for guests upon order.
• Maintains back and front of house, keeping it clean and organized.
• Wipes down counters and tables with the proper sanitation procedures throughout the day.
• Attractively displays desserts to be served.
• Handles and cuts fudge properly.
• Inventories and restocks supplies.
• Is available and able to assist guests.
• Answers guest questions correctly and assist with managing complaints and resolving any issues guests may have.
• Collects money from customers and maintains an accurate till.
• Returns daily deposits accurately and consistently.
• Follows proper opening and closing procedures, including cleaning at the end of the night.
• Participates in workplace safety training sessions.
• Performs other related duties as assigned

As a member of the housekeeping team, a Housekeeper will report to the Housekeeping Manager. A housekeeper will  have primary day-to-day responsibility to maintain superior cleanliness in the hotel and motels.  

Essential Functions

1. Performs general cleaning and sanitizing tasks and services throughout the assigned property to trained standards.
2. Assist in spring and fall cleaning of all TRMF housing and motel properties.
3. Work in the laundry when scheduled. 
4. Uses a cleaning cart to transport cleaning supplies.
5. Cleans and disinfects bathrooms and follows proper chemical use.
6. Wipes and dust surfaces in rooms and cleans mirrors.
7. Vacuums and cleans floors, rugs, furniture, and drapes.
8. Removes linens, towels, bedspreads, and blankets before a new guest arrives in a timely fashion.
9. Places and neatly tucks clean sheets and blankets on beds and replaces pillowcases.
10. Stocks towels, washcloths, and hand towels in bathrooms.
11. Picks up and empties trash containers.
12. Assists in other housekeeping duties termed as side work.
13. Performs other related duties as assigned.
14. Locations of responsibility may include,
    1. Rough Riders Hotel
    2. Badlands Motel
    3. Ferris Hall
    4. Employee Housing

Summary/Objective 

As a member of the food service team, a Line Cook will report to the Food and Beverage Director. A Line Cook will have a primary day-to-day responsibility to perform routine tasks necessary to prepare cold items, salads, and ingredients for more complex dishes.

 

Essential Functions

1. Cuts, weighs, or measures ingredients according to provided instructions.

2. Prepares meat, seafood, and poultry for cooking by cutting or grinding, as instructed.

3. Prepares vegetables to be used as condiments.

4. Combines salad ingredients.

5. Arranges prepared food on serving trays or in designated area for retrieval by serving staff.

6. Follows the menu and maintains high food quality standards.

7. Prevents the spoilage of ingredients through proper storage in designated containers and in designated areas.

8. Monitors the temperature of food and food storage areas.

9. Maintains and cleans salad bars and buffets.

10. Cleans, sanitizes, and maintains cleanliness of work areas, surfaces, utensils, equipment, and dishes.

11. Adheres to all food handling and safety regulations throughout the kitchen and restaurant.

12. Follows proper opening and closing procedures.

13. Serves food on the buffet line if applicable; replaces chaffing dishes as well as cold line food.

14. Participates in weekly safety lessons.

15. Performs other related duties as assigned.

16. Locations of responsibility, dependent on qualifications and abilities, may include,

• The Life Skill’s Center.
•  Pitchfork Steak Fondue.
•  Badlands Pizzeria.

The Wait Staff provides guests with excellent service as they take orders and serve food and beverages.

Essential Job Functions

• Take customer menu orders and follow correct serving process.
• Promote and sell other menu items. For example, appetizers, dessert, and after dinner drinks.
• Be familiar with the wine list and be able describe the different wines to the customers.
• Know the menu and be able to describe all items on it.
• Manage complaints and resolve any issues.
• Follow serving etiquette and food handling instructions.
• Complete assigned tasks and preparation.

Summary/Objective 

As a member of the food service team, a Dishwasher will report to the Kitchen Manager. A Dishwasher will have a primary day-to-day responsibility to perform routine tasks to maintain cleanliness and sanitation standards for restaurant and serving equipment.

Essential Functions

1. Washes all wares including pots, pans, flatware, and glasses, by hand or using dishwashers.

2. Sorts and rinses dirty dishes, glasses, tableware, and other cooking utensils and places them

in racks to send through dish machine.

3. Sorts and stacks clean dishes. Carries clean dishes to cook’s line and other proper storage

areas.

4. Ensures work areas remain safe, clean, and orderly, adhering to all company, local, and state guidelines regarding health, safety, and sanitation.

5. Changes dishwater in dish machine and rinsing area every hour and silverware dish tray.

6. Washes pots and pans.

7. Removes trash to dumpster.

8. Keeps kitchen clean.

9. Sweeps and mops floors.

10. May assist in cleaning and preparing various foods for cooking and/or serving, as directed.

11. Participates in weekly safety lessons.

12. Performs other related duties as assigned.

13. Locations of responsibility may include,

• The Life Skill’s Center.
• Pitchfork Steak Fondue.
• Badlands Pizzeria.

Summary/Objective 

As a member of the food service team, a Busser will report to the Front of House Manager. A Busser will have a primary day-to-day responsibility to assure the dining room is properly maintained in order to give guests the best experience possible.

 

Essential Functions

1. Keeps the dining room clean. This includes, but is not limited to vacuuming the dining room, cleaning and refilling table condiments, polish glasses and silverware, prep bread, prep butter, fill ice container and pop machine with ice, maintain linens in the organized manner on the shelf, and have clean rags with fresh sanitizer prepared

2. Busses and resets tables.

3. Refills water glasses, butters, and sugar on tables.

4. Is available and able to assist guests.

5. Tears down all dinner tables and sets for the next meal.

6. Knows the different settings for each meal.

7. Rolls silverware and folds napkins. 

8. Greet guests, escorts them to the tables and provides menus, if needed and alerts the server.

9. Cleans the front area. This includes, but is not limited to vacuuming, cleaning the door windows, emptying the trash, and cleaning the menus, dusting, sweeping and mopping.

10. Cleans the back area. This includes, but is not limited to sweeping, mopping, polishing glasses and silverware, wiping counters, and emptying trash.

11. Must be pleasant and respectful to guests, as well as organized.

12. Answers guest questions correctly and informs a member of wait staff or management with resolving any issues guests may have.

13. Participates in workplace safety training sessions.

14. Performs other related duties as assigned.

15. Locations of responsibility may include,

•  The Life Skill’s Center.
•  Badlands Pizzeria.
•  Town Square Show hall

Summary/Objective 

As a member of the Bully Pulpit Golf Course Team, a Golf Course Grounds Crew member will report to the Golf Course Maintenance Director. A Golf Course Grounds Crew member will have a primary day-to-day responsibility to perform landscaping tasks using power equipment and hand tools to assist in golf course turf maintenance, course setup, and irrigation.

 

Essential Functions

1. Operates a variety of maintenance equipment such as shovels, rakes, or saws to complete assignments.

2. Operates power equipment and other vehicles such as tractors, mowers, chainsaws, electric clippers, or other similar machines.

3. Excavates and backfills ditches and trenches with hand tools and assists with watering the roughs.

4. Plans and cultivates lawns, turf, or gardens and, based on landscaping designs, determines further work that should occur.

5. Cuts and trims golf course greens, fairways, trees, weeds, brush, tees, and roughs. 

6. Applies growth enhancers and disease inhibitors to greens and tees.

7. Grades and prepares base, lays sod, and seeds greens, tees, and fairways.

8. Prepares chemicals as needed for application by mixing according to directions.

9. Applies fertilizers, herbicides, or insecticides onto grass, shrubs or trees by spraying or spreading.

10. Where artificial turf is used, periodically replaces cushion pads; vacuums and disinfects turf after use.

11. Maintains the cleanliness of all golf course equipment and participates in daily setup for play.

12. Assists with loading and unloading materials uses for the golf course. 

13. Performs regular and seasonal maintenance on irrigation systems including any necessary winterizing procedures.

14. Participates in workplace safety training sessions.

15. Performs other related duties as assigned.

Summary/Objective 

As a member of the Bully Pulpit Golf Course team, an Outside Service Attendant will report to the Clubhouse Manager. An Outside Service Attendant will have a primary day-to-day responsibility to greet and assist players with preparation for play and departure in order to give customers the best experience possible at Bully Pulpit. 

 

Essential Functions

1. Meet and greet all customers at their vehicle.

2. Assists players by unloading and loading their clubs.

3. Handles and washes golf clubs for players.

4. Responsible for cleaning and maintaining the golf car fleet. 

5. Maintains clean equipment and organizes garages. 

6. Sets up the driving range.

7. Picks the range.

8. Checks the bathrooms daily.

9. Follows proper opening and closing procedures. 

10. Participates in weekly safety lessons.

11. Performs other related duties as required.

 Summary/Objective:

As a member of the lodging team, a Reservation Center Specialist employee will report to the Reservation Manager. A Reservation Center Specialist will have primary day-to-day responsibility to provide        excellent customer service to guests calling to make reservations and to provide general information about Medora, the Medora Musical, and Bully Pulpit Golf Course.

 Essential Duties: 

1. Is able to make reservations for motels, golf, and a number of other Theodore Roosevelt Medora Foundation (TRMF) events.
2. Provides excellent customer service while answering and returning telephone calls to assist guests with reservations.
3. Must work quickly and efficiently on computers with various software programs.
4. Maintains knowledge of hotel policies including room rates, discounts, special offerings, and events.
5. Must be able to speak and understand English at a native level.
6. Participates in workplace safety training sessions.
7. Performs other related duties as assigned.