The Ranch at Rock Creek
Profile Jobs

Jobs in the Spotlight


Our Jobs

Jobs include both full-time, year-round employment and seasonal employment. Applicants who can work from April/May through September/October will be given priority.

  • Bike Mechanic/Guide

    Activities Department
    Philipsburg

    Essential Duties and Responsibilities   

    1. Knowledge of essential parts replacement and maintenance techniques to keep bikes (ebikes) in good working order.
    2. Working on a budget to forecast spending and needed resources for the current and upcoming year.
    3. Correctly placing right size bikes, based off height and weight specs at accommodations before guest arrival daily. As well as wrangling and re-placing bikes for guests daily during stay.
    4. Building and maintaining bike trails.
    5. Properly keep bike maintenance logs.
    6. Ability to effectively troubleshoot and fix problems that arise with guest bikes.
    7. Ability to thoroughly and safely instruct downhill and XC mountain biking.
    8. Assist in guiding other offered activities daily
    9. Maintain and uphold standards of service.
    10. Complete day-to-day activities department tasks as assigned
    11. Other tasks as assigned.

    Education/Experience

    1. Bachelor’s Degree preferred not required
    2. Bike Maintenance Certification is a plus.
    3. Experience in bike mechanic position, bike park, or other biking experience preferred.
    4. Must be able to stand, sit, walk and move continuously for the duration of shift.
    5. Must be able to work a flexible schedule including evenings, weekend and nights. 
    6. CPR / First Aid Cert.
    7. Valid, current Driver’s License.

     

    This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.

  • Dining Room Server

    Dining Room
    Philipsburg

    Primary Purpose of Position
    Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guests’ tables according to hotel specifications, courteously and efficiently.  Assist in the maintenance of the restaurant area and equipment. 

    Essential Duties and Responsibilities

    1. Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up of the restaurant/bar. 
    2. Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware and garnishes in the restaurant. 
    3. Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
    4. Maintain complete knowledge of all menu items, preparation method/time, ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation. 
    5. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
    6. Maintain complete knowledge of POS system and manual systems.
    7. Complete all opening and closing side duties as assigned.
    8. Organize assigned station and ensure readiness prior to guest arrival.
    9. Review daily specials and maintain awareness of 86’d items throughout the shift.
    10. Take guests’ food and beverage order, utilizing suggestive techniques.
    11. Input order into POS system and ensure transmission of food order and that order is verified by the kitchen. 
    12. Retrieve all alcoholic beverages from the bar and serve to guests.
    13. Open and serve wine/champagne bottles in accordance with departmental standards.
    14. Make all varieties of coffee in accordance with the departmental standards.
    15. Monitor and maintain cleanliness, sanitation and organization of assigned station and service area.
    16. Guide the activities of the assigned assistant server, busser and food runner to ensure optimum service to the guest.
    17. Clean and reset tables immediately after guest departs.
    18. Complete all closing reports as assigned and leave duty after reporting to supervisor.

    Education/Experience

    1. 2 year experience as a fine dining server.
    2. 5 year experience in industry.
    3. Very good knowledge of wines, spirits and beers.
    4. Very good product knowledge, preparation and cooking techniques.
    5. Ability to satisfactorily communicate in English with guests, management and co-workers.
    6. Food Handlers Certification.
    7. High school graduate or equivalent and some college.
    8. Certification of previous training in liquor, wine and food service.
    9. Certification in alcohol awareness program.
    10. Previous computer training on POS systems.

    Special Skills/Equipment

    1. Ability to anticipate and understand guest service needs.
    2. Ability to be well organized, maintain concentration and think clearly when providing service to guest.    
    3. Ability to focus attention on details.
    4. Ability to suggestively sell restaurant menu items, beverages and wines.
    5. Ability to access and input information into POS system.
    6. Ability to maintain good coordination and timing while serving orders quickly.
    7. Ability to work cohesively with co-workers as part of a team.
    8. Ability to perform job functions with minimal supervision.
    9. Ability to regularly lift and/or move up to 15 lbs., occasionally lift and/or move up to 40 lbs.
    10.  Ability to stand for long periods of time and move frequently from area to area.
  • Driver/Bell Staff

    Transportation
    Philipsburg

    Primary Purpose of Position
    The function of the Bellman/Driver is to work closely with the Front Desk staff to provide a positive first and last impression to guests when they arrive and depart the Ranch. Assist guests with their luggage, transportation and miscellaneous needs. Responsible for parking all cars quickly yet safely. The care and attention that goes with this position are crucial to the success of The Ranch as they convey a critical message to the guests about the property’s commitment to service.

     

    Essential Duties and Responsibilities

      • Up to date with Daily arrivals/departures, in-house count;
      •  Know all room types, layout, décor, appointments and location;
      • Be able to communicate all the features and services of the hotel;
      • Share the hours of operation of each outlet;
      • Maintain parking facilities, layout and procedures.
    • Greet arriving guests/visitors and bid farewell to departing guests/visitors.
    • Assist guests and visitors into and out of their vehicles and assist with luggage and set up in accommodation.
    • Communicate parking procedures to guests/visitors and offer to park vehicle for guest, if applicable.
    • Ensure security of vehicle and its keys.
    • Ensure all driveways are kept clear, and vehicles are not parked or left standing in illegal spaces.
    • Answer departmental telephone within 3 rings, using proper greeting and telephone etiquette.
    • Document phone requests for retrieving vehicles as specified; record time of completion.
    • Retrieve guest vehicle keys from secured location and retrieve guest's vehicle from parking facility, following departmental procedures.
    • Release vehicle to guest upon proper authorization of claim tickets. Open vehicle doors, assist guest into their car and close doors.
    • Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries.
    • Handle guest complaints and ensure guest satisfaction.
    • Constantly maintain cleanliness of vehicles
    • Follow our Core Values and provide amazing service for our guests.

    Education/Experience

    • Clean driving record, valid, current Driver's License.
    • Previous experience working in a Bellman capacity preferred. 
    • Customer Service experience in the hospitality industry preferred.
    • HS Diploma
    • Ability to work in a multi-tasking, fast paced environment.

    Special Skills/Equipment

    1. Uphold The Ranch at Rock Creek standards, policies and procedures
    2. Communicate in clearly and effectively with guests/employees to their understanding.
    3. Ability to provide legible written communication and directions.
    4. Adhere to responsible, safe and conscientious driving rules.
    5. Ability to use radio/pager and respond promptly.
    6. Demonstrate strong customer service skills.
    7. Must be able to stand, walk and move continuously. 
    8. Open to flexible scheduling
    9. Ability to prioritize, organize and make good judgments.
    10. Ability to ensure the security of vehicles and hotel property.
    11. Ability to perform assignments with minimal supervision.
    12. Ability to work cohesively with co-workers as part of a team.
    13. Ability to regularly lift and or move 50 lbs regularly
  • Fly Fishing Guide

    Activities Department
    Philipsburg

    Fly Fishing Guides are responsible primarily for the setup and execution of walk and wade fly fishing trips on Rock Creek. Guides are also responsible for leading float trips on Rock Creek and surrounding rivers in MT.  Must have the ability to teach guests proper fly casting and fishing technique on and off water. Experience been a previous fly fishing guiding is preferred. 

     

    See Activities Guide Job Description on Website! 

  • Front Desk Agent

    Hotel Front Desk
    Philipsburg

    Front Desk Agents are the primary liaison between The Ranch and our guests. Agents represent our property to guests throughout their stay and handles all arrival and departure procedures. Most importantly Agents are responsible for managing guest requests by providing the highest possible guest service and product.

  • Kitchen Steward

    Kitchen
    Philipsburg

    Essential Duties and Responsibilities
    Maintains cleanliness standards consistent with current health department requirements ie dishwashing, mopping, sanitization of surfaces.
    Maintains cleanliness and organization of all chemicals, cleaning equipment, and non-food items throughout kitchen facility.
    Executes cleaning and sanitation of cooking equipment throughout kitchen as requested by Exec Chef, Exec Sous Chef, and Sous Chef.
    Assists with basic food prep as well as plating assistance for banquets and special parties.
    When required, participates in putting away of all food inventory.
    Adheres to Ranch policies and procedures.
    Performs duties as workload necessitates.
    Maintains a positive and respectful attitude.
    Communicates regularly and effectively with Executive Chef, Executive Sous Chef/Sous Chef about departmental issues.
    Demonstrates flexible and efficient time management and ability to prioritize workload.
    Consistently reports to work as required by daily and seasonal needs.
    Meets departmental productivity standards.
    Performs work in a safe and high quality manner.
    Complies with laws, ordinances and regulations governing food preparation, service and disposal.

    Preferred Education/Experience
    High School graduate or equivalent.
    Some level of culinary education
    .
    Valid driver’s license.
    Knowledge of raw materials, food production processes, quality control, costs and other techniques for maximizing the effective production and services of prepared food.
    Knowledge of relevant equipment as it pertains to procedures and operation of safe use.
    Basic knowledge of the chemical composition, structure and properties of substances and the chemical processes and transformations that they undergo.  This primarily pertains to materials used for cleaning and sanitation.

  • Line Cook

    Kitchen
    Philipsburg

    Line Cook is a person who is in charge of preparing the food items in the pantry, fry and/or stations or other areas in the kitchen. He/she is also responsible for cleaning and maintaining the station in practicing good safety, sanitation, and organizational skills.

  • Room Attendant

    Housekeeping Department
    Philipsburg

    Room Attendants are responsible for maintaining the cleanliness of guest rooms and common areas following Forbes Five-Star guest standards at all time, which includes but not limited to making beds, cleaning bathrooms, dusting, vacuuming and replacing amenities. As a Room Attendant, your contribution helps ensure our guest have an enjoyable and comfortable stay here at The Ranch.

     

    Essential Duties and Responsibilities

    1. Clean guest rooms and common areas according to the Standard Operating Procedures and as assigned by supervisor.
    2. Monitor proper function of guest room appliances and repair of furniture and fixtures.
    3. Report any needed repairs to supervisor in timely manner.
    4. Assist with responsibilities and duties of laundry during need periods.
    5. Address guest concerns, requests and special requirements in a timely manner to housekeeping supervisor.
    6. Maintain rooms and common areas of the property.
    7. Maintain safe, secure and healthy work environment by following standards and procedures; complying with legal regulations.
    8. Keep storage areas tidy and communicate supply needs to Housekeeping Supervisor.
    9. Keep equipment operating by following operating instructions.
    10. Promote teamwork and quality service through daily communication and co-ordinations with other team members.

    Education/Experience

    1. High School Diploma or equivalent 
    2. Valid Driver’s License.
    3. At least 6 months of prior housekeeping or hospitality experience.

    Special Skills/Physical Demand

    1. Ability to use radio/pager and respond in a timely manner.
    2. Ability to perform assignments with minimal supervision and focus attention on details.
    3. Ability to ensure security and confidentiality of guest and company information.
    4. Ability to work cohesively with co-workers as part of a team.
    5. Ability to lift and or move 15lbs and occasionally lift or move 30 lbs.
    6. Ability to stand for long periods of time and move frequently from area to area.
  • Massage Therapist

    Granite Spa
    Philipsburg

    Primary Purpose of Position

    The Massage Therapist administers professional massage and body treatments to our guests. They must have the ability to perform Swedish and deep tissue massage and be willing to train in The Granite Spa’s specific massage and body treatment offerings. The ideal candidate will be committed to providing five-star service to guests by maintaining a high level of customer service at all times and have an in-depth knowledge of health and wellness. Applicants must have or be able to get their Montana State Massage License.

     

    Essential Duties and Responsibilities

    1. Support The Granite Spa philosophy through the consistent use of its standards and procedures.
    2. Provide consistent, high-quality treatments in accordance with spa protocols.
    3. Be on time for appointments and consistently check schedule throughout the day.
    4. Escort guests to and from treatment room and attend to any immediate needs throughout the Spa visit.
    5. Have the ability to courteously interact and answer all spa and ranch related questions to each guest.
    6. Maintains cleanliness of spa and related areas and equipment.
    7. Ensure guest comfort and safety during their treatment.
    8. Properly care for equipment and use proper amounts of product.
    9. Report maintenance and dysfunctional equipment issues to the Spa Manager.
    10. Attend weekly and monthly spa meetings or training courses as required.
    11. Ability to assist co-workers in the spa as well as assist other ranch departments to help contribute to the success of The Ranch at Rock Creek.
    12. Perform as a professional, with a five-star attitude and conduct all spa responsibilities as required by the position or assigned by the Spa Manager.
    13. Uphold standards of sanitation, sterilization and cleanliness as direct by law and the spa’s standards.
    14. Displays leadership in guest hospitality, exemplifying excellent customer service, LHW standards, and creating a positive atmosphere for guest relations.
    15. Maintain current licensure.
    16. Able to wash and fold laundry to spa standards.
    17. Enjoy working with people and possess a friendly and positive personality.
    18. Communicate to Spa Manager, all occurrences involving staff or guests in the spa that require attention.

    Education/Experience

    1. High School Diploma or equivalent preferred.
    2. Current Montana State Massage License.
    3. Minimum of 2 years’ experience in a luxury spa appreciated.

    Special Skills/Equipment

    1. English fluency required.
    2. Strong computer skills are necessary as well as strong organizational skills.
    3. Excellent interpersonal communication skills.
    4. Able to work a flexible schedule, including weekends and holidays.
    5. Positive attitude, team player with amazing customer service skills.

    This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.

  • Wrangler

    Barn/Activities
    Philipsburg

    **All Candidates must be prepared to supply Barn Manager with a Western riding video**

     

    Essential Duties and Responsibilities

    1. Guide trail rides with Ranch guests, and oversee that all riders stay safe and expectations are exceeded.
    2. Interact with guests to make each ride is safe, educational and fun.
    3. Participate in barn activities such as stagecoach rides, barn dances, breakfast rides, and rodeos.
    4. Assist in the care of herd health, bringing concerns or issues to the Barn Manager’s attention.
    5. Perform daily chores and ensure tack and supplies are in good working order.
    6. Proactively help coworkers in the barn and throughout the Ranch with day-to-day tasks.

    Education/Experience

    1. High school diploma and valid, current Driver’s License.
    2. Must be able to stand, sit, walk, and move continuously for duration of shift.
    3. 5+ years of working with horses in any environment (training, trail rides, competition).
    4. Trained and competent in western riding.
    5. Rodeo experience preferred.
    6. Teamster experience preferred.
    7. Basic equine first aid.
    8. Must be able to life up to 50 lbs with little accommodation. 
    9. Previous Wrangler experience in a Hospitality area preferred. 

    Please apply online! 

  • Maintenance Associate

    Engineering

    Essential Duties and Responsibilities

    1. Performs daily walk through of Lodge to inspect boiler operations, systems function, and pool operation.
    2. Removes trash from Lodge area daily.
    3. Stocks firewood.
    4. Performs repairs on buildings under the supervision of Director of Engineering.
    5. Assists in moving any equipment or furniture around the Ranch that might be needed for special functions.
    6. Regularly checks boiler/furnace in all buildings on Ranch.
    7. Maintains safe chemical levels in all hot tubs and the pool when open.
    8. Take regular action to keep guest room and areas fully operable for guest comfort and safety and the work environment safe for fellow associates.
    9. Use your wits and technical abilities to solve problems and make repairs effectively and efficiently.
    10. Responds to all other staff in need of help with any sort of maintenance issue.
    11. Answers radio to receive incoming maintenance requests as needed.
    12. Performs regular maintenance on vehicles.
    13. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; and performing preventive maintenance?
    14. Assists wherever needed to help with Ranch operations- especially where guests are concerned.
    15. Performs snow removal when needed (walkways and tent roofs).
    16. Regularly check light bulbs and replaces as needed – all buildings on Ranch
    17. Maintains safe, secure, and healthy work environment by, following, and enforcing standards and procedures; complying with legal regulations.
    18. Other duties as assigned.

    Education/Experience

    1. High School diploma or equivalent and/or one year of experience in a hotel or related field required.
    2. At least two years of progressive experience in a hotel or related preferred
    3. Valid Driver’s License

    Special Skills/Physical Demand

    1. Ability to use radio/pager and respond in a timely manner.
    2. Flexible and long hours sometimes required.
    3. Ability to perform assignments with minimal supervision and focus attention on details.
    4. Ability to prioritize, organize work assignment and follow-up to achieve desired results.
    5. Ability to ensure security and confidentiality of guest and company information.
    6. Ability to work cohesively with co-workers as part of a team.
    7. Ability to regularly lift and or move 25 lbs. and occasionally lift or move 50 lbs.
    8. Ability to stand for long periods of time and move frequently from area to area.

How to Apply

Please visit our website to learn more about us, and then complete our Employment Inquiry online by clicking APPLY HERE below.


Contact The Ranch at Rock Creek