The Pisgah Inn
Profile Jobs

Current Job dates:

Currently recruiting for jobs that start between April 1st, 2024 and November 1st, 2024.

  • Dining Room Host

    Candler

    The Host position is essential to providing the start (and finish) of a great experience for our guests every day.
     

    Major Responsibilities

    • Maintain professional appearance as per handbook.
    • Greet every guest with a warm and sincere welcome.
    • Quote accurate guest seat times.
    • Take all phone calls with a smile.
    • Maintain the guest’s pace when walking to the table.
    • Engage in conversation with guest while walking to the table.
    • Communicate to the manager or server any special requests by the guest.
    • Ensure the foyer, host area, and lobby are clutter free and organized.
    • Ensure the podium is organized and clutter free.
    • Bus tables and run food when required.
    • Thank guests as they leave and invite them to return.
    • Perform other duties and tasks as assigned or requested.
       

    Requirements

    • Ability to multitask in a fast-paced environment
    • Ability to read and write
    • Ability to take and follow instructions in both written and verbal form
    • Basic assessment and math skills to estimate wait times
    • Ability and willingness to work flexible hours including evenings, weekends and holidays
  • Housekeeper

    Candler

    Performs cleaning duties in all guest areas, guest and employee restrooms. Consistently offers professional, friendly, and engaging service. Ensures housekeeping departmental standards are followed. Responds timely to guests' special requests for miscellaneous items like cribs, cots, extra towels, etc.
     

    Major Responsibilities

    • Clean and tidy up hotel rooms, walkways, employee restrooms, public restrooms.
    • Dust and polish various surfaces and furniture
    • Vacuum, sweep, and mop floors
    • Empty trash bins
    • Change linens and towels and replace toiletries
    • Collaborate with the housekeeping team to complete the daily cleaning schedule
    • Restock cleaning supplies in the hand cart
    • Report any issues that require maintenance

     

    Requirements

    • Basic knowledge of cleaning equipment and supplies
    • Able to lift upwards of 25 pounds
    • Meticulous attention to detail
    • Able to follow instructions
    • Time-management skills
  • Dining Room Supervisor

    Candler

    Work in tandem with the Dining Room Manager and stepping in to complete the Dining Room Manager’s position in the manager’s absence.  Responsible for supervising of dining room service in the manner most pleasing to guests in accordance with the vision of the company. Must assure a high standard of appearance, hospitality and service in personnel and cleanliness of the dining room. Will supervise and train dining room staff and manage within budgetary restraints while constantly motivating staff by keeping morale high.

     

    Major Responsibilities

    • Must learn to be proficient in Maitre’D and Resy.
    • Conduct pre-shift meetings with the Executive Chef.
    • Schedules personnel and plans dining room set up based upon anticipated guest counts and client needs.
    • Greets and seats guests.
    • Supervises dining room staff to help assure proper service; pours coffee and takes orders when necessary.
    • Trains, supervises and schedules dining room staff.
    • Receives and resolves complaints concerning food, beverages and service.
    • Serves as liaison between the dining room and kitchen staff.
    • Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
    • Directs pre-meal meetings with dining room personnel; relays information and policy changes and briefs personnel.
    • Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
    • Makes suggestions about improvements in dining room service procedures and layout.
    • Produces daily or meal-period revenue analyses and other reports from point-of-sale systems used in the dining room.
    • Assures that the dining room and other areas are secure at the end of the business day.
    • Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for.
    • Monitors dining room labor; makes adjustments to achieve financial goals.
    • Develops and continually updates and refines policy and procedure manuals for service staff to increase quality and to control costs under Dining Room Manager’s approval.
    • Attends scheduled staff meetings.
    • Confirms that all dining room closing procedures have been completed and assures that area is secure.
    • Designs floor plans in accordance with reservations.
    • Plans operating budget for dining service responsibilities.
    • May serve as opening and closing manager/manager on duty.
    • Assures that local and state laws and the Inn’s policies and procedures for the service of alcoholic beverages are consistently followed.
    • Creates processes to motivate staff and keep moral high.
    • Performs other appropriate assignments and projects as required by the Dining Room Manager.
    • Stocking and inventory beer and wine including pantry.
    • Supervises dining room staff.

     

    Requirements

    • Friendly demeanor
    • Ability to stand for a long time and move quickly
    • Must be able to work a flexible schedule to include evenings, weekends and holidays
    • A strong commitment to service excellence and customer satisfaction
    • Solid team player with excellent interpersonal skills
    • Excellent communication skills, organizational ability, and ability to multitask
  • Dining Room Manager

    Candler

    Responsible for management of dining room service in the manner most pleasing to guests in accordance with the vision of the company. Must assure a high standard of appearance, hospitality and service in personnel and cleanliness of the dining room. Will supervise and train dining room staff and manage within budgetary restraints while constantly motivating staff by keeping morale high.

     

    Major Responsibilities

    • Must learn to be proficient in Maitre’D and Resy.
    • Conducts pre-shift meetings with the Executive Chef.
    • Schedules personnel and plans dining room set up based upon anticipated guest counts and client needs.
    • Greets and seats guests.
    • Supervises dining room staff to help assure proper service.
    • Ensures dining room employees are in proper and clean uniforms at all times. 
    • Trains, supervises and schedules dining room staff.
    • Receives and resolves complaints concerning food, beverages and service.
    • Serves as liaison between the dining room and kitchen staff.
    • Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
    • Directs pre-meal meetings with dining room personnel; relays information and policy changes and briefs personnel.
    • Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
    • Makes suggestions about improvements in dining room service procedures and layout.
    • Produces daily or meal-period revenue analyses and other reports from point-of-sale systems used in the dining room.
    • Assures that the dining room and other areas are secure at the end of the business day.
    • Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, salt and pepper holders, sugar bowls and linens and ensures that they are properly stored and accounted for.
    • Monitors dining room labor; makes adjustments to achieve financial goals.
    • Develops and continually updates and refines policy and procedure manuals for service staff to increase quality and to control costs with General Manager’s approval.
    • Attends scheduled staff meetings.
    • Confirms that all dining room closing procedures have been completed and assures that area is secure.
    • Designs floor plans in accordance with reservations.
    • Plans operating budget for dining service responsibilities.
    • May serve as opening and closing manager/manager on duty.
    • Assures that local and state laws and the Inn’s policies and procedures for the service of alcoholic beverages are consistently followed.
    • Creates processes to motivate staff and keep moral high.
    • Performs other appropriate assignments and projects as required by the General Manager.
    • Stocking and inventory beer and wine including pantry
    • Supervises dining room staff.

     

    Requirements

    • Friendly demeanor
    • Ability to stand for a long time and move quickly
    • Must be able to work a flexible schedule to include evenings, weekends and holidays
    • A strong commitment to service excellence and customer satisfaction
    • Solid team player with excellent interpersonal skills
    • Excellent communication skills, organizational ability, and ability to multitask.

How to Apply

Hello, possible future Team Member of Pisgah Inn.

Click APPLY HERE to complete our online application. We look forward to hearing from you! 


Contact The Pisgah Inn