The Grand Hotel at the Grand Canyon

Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring cooks to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:
All levels of cooks to work in the hotel restaurant. Responsible for assisting in all back-of-house meal preparation and following established guidelines. Adherence to food health and safety guidelines is a critical part of this position.

The Details:
Position Type: Full-Time, Year-Round
Season Dates: 5/25/2024
Pay: $16.80-$17.80 per hour
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Free Grand Canyon Railway Train rides
• Access to hotel fitness center and pool at the hotel
• Located just a mile from the south entrance to the Grand Canyon National Park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

• Responsible for the quality, food safety/sanitation, and timeliness of dishes served.
• Ensure consistency in techniques to be used for proper food preparation, portioning, and plating as outlined in recipes, product rotation, and mise en place.
• Prepares a variety of food items using knives, electric mixers, ovens, fryers, gas stoves, griddles, and broilers.

• Line Cook I
  • At least 1 year of previous cooking experience in high-volume a la carte or batch production settings, including prep, pantry, and dish tasks.
  • Thorough knowledge and experience with all stations and equipment in the kitchen.
  • Ability to produce items to standard following written and oral directions on menu recipe(s).
  • Ability to pass ServeSafe HACCP food sanitation course.
  • Ability to carry out duties on any station in the kitchen.
  • Safe and proficient knife handling skills, with knowledge of various cutting styles.
  • Good verbal communication skills and ability to train personnel in basic cooking techniques.
• Line Cook II
  • At least 6 months previous cooking experience on different line stations or batch cooking experience in high volume kitchens.
  • Basic knowledge of all production areas of the kitchen.
  • Safe and proficient knife handling skills, with knowledge of various cutting styles.
  • Knowledge of ServeSafe HACCP food sanitation program with ability to apply necessary portions of program.
• Line Cook III
  • Previous kitchen experience with some cooking experience on a line station or batch cooking.
  • Basic knowledge of the production areas of the kitchen and equipment such as slicers, steamers, and kettles.
  • Safe and proficient knife handling skills.
  • Basic knowledge of ServeSafe HACCP food sanitation program with ability to apply necessary portions of program.
• All cooks must be available for evening shifts, weekends, and holidays.

Physical Requirements include:

• Constantly carry 10-20 Lbs;
• Frequently stand, walk, reach outward, reach above the shoulder, squat/kneel, bend, carry up to 50 lbs, and push/pull up to 25 lbs
• Occasionally sit, climb, crawl, and lift/carry up to 100+ lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers.

Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring a Kitchen Supervisor to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:
The Kitchen Supervisor is responsible for assisting in coordination of an efficient kitchen operation, with emphasis on food ordering, kitchen production, sanitation and training. In addition, this position supports food preparation, cooking, storing, labeling, checking food temperatures, organizing coolers, placing/receiving orders, prep lists, recipes, and specs.

The Details:
Position Type: Full-Time, Year-Round
Season Dates: 5/15/2025
Pay: $20.25/hour
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks:

• Free entry to Grand Canyon National Park
• Free Grand Canyon Railway Train rides
• Planned employee trips and activities
• Exclusive retail and dining discounts at The Grand Hotel and other Xanterra properties
• 15% Verizon service/products discount
• Access to hotel fitness center and pool
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Fully understand and support Xanterra Mission Statement and Core Values.
• Focus on always providing exceptional quality of service to guests while maximizing profitability, both in how work is conducted and when interacting with guests.
• Ensure adherence for self, and all assigned staff, to all prescribed Company, statutory/regulatory policies, and procedures such as Hygiene, Food Sanitation and Environment, Health & Safety (EHS)
• Responsible for creating and maintaining a positive working relationship with Coconino Public Health Department and acting with vigilance in any areas of Public Health concern.
• Support F&B training requirements by scheduling staff and assisting with conducting assigned classes. Enforce Food Safety and HACCP food sanitation program for entire food and beverage outlet kitchens.
• Ensures buffet set-up, maintenance and break down in accordance with current timetable. Follows staffing guides for FOH and sets up sections for the meal period. Makes necessary adjustments based on staffing absences and last minute changes, such as increase/decreases in guest counts.
• Perform periodic walk-through in the kitchen and all other areas of food service to ensure food quality, consistency, presentation, cleanliness and safety are maintained. Working closely with FOH Managers.
• Under direction of Kitchen Manager and/or Assistant Kitchen Manager, work closely with the Steward to continually train in all aspects of the kitchen.
• Apply thorough knowledge of food preparation, including organization of daily menu production with the focus of maintaining food quality, spec consistency and buffet/plate presentation.
• Other duties as assigned.

• Must be at least 18 years of age or older.
• Two (2) years previous supervisory or lead cook experience in a high volume ala carte dining or institutional establishment with progressive cooking/menu development with the ability to train employees in all kitchen positions; with a goal of advancing staff within the kitchen.
• Prior experience with food production records, scheduling employees and inventory/cost controls.

Physical Requirements include:

Frequently: Standing, walking, handling, reaching outward & above shoulder, kneeling/squatting, and bending.

Must be able to lift & carry up to 20 lbs constantly, up to 50 lbs frequently, and 51-100 lbs occasionally.

Must be able to push/pull up to 25 lbs frequently.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring an Advanced Cook to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:
The Advanced Cook is an advanced skill level position responsible for preparing meals and following establishment recipes to include; preparing ingredients, adhering to restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff, and deliver quality food in a fast-paced environment. Work may include operating a grill, oven, or fryer.

The Details:
Position Type: Full-Time, Year-Round
Pay: $17.80/hr.
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Free Grand Canyon Railway Train rides
• Access to hotel fitness center and pool at the hotel
• Located just a mile from the south entrance to the Grand Canyon National Park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

• Fully understand and support Xanterra Mission Statement and Core Values.
• Focus on always providing exceptional quality of service to guests while maximizing profitability, both in how work is conducted and quality of work
• Prepare plated, batch and banquet menu items in accordance to established recipes and standards.
• Prepare menu items maintaining proper portion control for all items, presentation and cooked to proper temperature.
• Follow prep guidelines to limit over production.
• Prep menu/banquet items to specs outlined by Kitchen Manager.
• Set up and break down work stations and production areas according to assigned shift duties.
• Maintain County HACCP food sanitation standards throughout all areas and steps of food production.
• Work any station in the prep area or in the kitchen as assigned by the Kitchen Manager or Supervisor
• Communicate with Kitchen Manager or Supervisor on production problems, “86’d” items or items dragging.
• Practice safety in knife handling, equipment operation, lifting, working with open flame and all other areas of food production.
• Responsible for product organization of food storage.
• Use proper product rotation of perishable items practicing first in first out method of use.
• Maintain professional communication with front of the house staff and co-workers.
• Ensure quality control of all items prepped and/or cooked.
• Work in dish area as necessary.
• Deep clean kitchen equipment.
• Adhere to all prescribed Company, statutory/regulatory policies and procedures such as accounting procedures.
• Provide support to other departments as assigned.
• Other duties as assigned.

• Must be at least 18 years of age or older.
• At least two years previous cooking experience in a high volume ala carte or batch production setting.
• Knowledge of food sanitation regulations with ability to apply these regulations while on the job.

Desired Skills:

• Experience handling food orders in a timely, skillfully and confident.
• Advance knife skills.
• Flexible approach, based on business demand, and able to work varying working hours.
• Advance experience working with various stations in the kitchen (broiler, flat top, and steamer).

Physical Requirements include:

• Constantly carry 10-20 Lbs;
• Frequently stand, walk, reach outward, reach above the shoulder, squat/kneel, bend, carry up to 50 lbs, and push/pull up to 25 lbs
• Occasionally sit, climb, crawl, and lift/carry up to 100+ lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers.

Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring a Dining Room Supervisor to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:
This is a floor supervisory position that requires coordination between staffing and business levels assisting where necessary to accommodate guest service.

The Details:
Position Type: Full-Time, Year-Round
Season Dates: 4/22/2025
Pay: $20.25/hour
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Free Grand Canyon Railway Train rides
• Access to hotel fitness center and pool at the hotel
• Located just a mile from the south entrance to the Grand Canyon National Park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

• Fully understand and support Xanterra Mission Statement and Core Values.
• Focus on always providing exceptional quality of service to guests while maximizing profitability, both in how work is conducted and when interacting with guests.
• Ensure adherence for self, and all assigned staff, to all prescribed Company, statutory/regulatory policies, and procedures.
• Support F&B Training programs as assigned.
• Comply with all state laws and company policies regarding alcohol.
• Ensure proper accounting procedures are enforced for check outs, voids, comps, special event billing, tours and resumes.
• Support all FOH activities in food and beverage outlets.
• Ensure all guest/employee challenges and complaints are handled in a professional manner.
• Continually operate all facilities to maximize food, beverage, labor and operational costs within budget.
• Ensure staff members are in pressed and clean uniform with their nametag.
• Support participation in updating attendance cards for all employees.
• Ensure dining room facilities are maintained and clean.
• Enforce all side work duties are assigned and completed.
• Administer disciplinary actions fairly and consistently working with Operations Manager, General Manager and/or Human Resources.
• Conduct Service Briefings daily before shifts.
• Communicate with other Service Managers and Unit Manager on a regular basis after a shift.
• Other duties assigned.

• Must be at least 18 years of age or older to be able to legally serve and sell alcohol beverages in the state of Arizona.
• Knowledge of food and beverage service acquired through at least 6 months’ previous experience in food service management.
• Basic knowledge of Word & Excel software.

Physical Requirements include:

Must constantly: Stand, walk, lift/carry up to 10 lbs, and work hours that are nonstandard - workweek, overtime, varying shifts, and call out coverage.

Must frequently: Handle/Reach outward and above shoulder, lift/carry up to 20 lbs, and push/pull up to 12 lbs.

Occassionally: Sit, squat/knee, bend, lift up to 50 lbs, and push/pull up to 100 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers

Live. Work. Explore. as a part of our Lodging team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring Front Desk Agents to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:
The Hotel Front Desk Agent professionally greets and welcomes guests upon entrance, provides high level service while ensuring smooth guest registration, checkout, accurately collects payment and provide property information to the guests.

The Details:
Position Type: Full-Time, Year-Round

Anticipated Start Date: 4/15/2025

Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks:

• Free entry to Grand Canyon National Park
• Free Grand Canyon Railway Train rides
• Planned employee trips and activities
• Exclusive retail and dining discounts at The Grand Hotel and other Xanterra properties
• 15% Verizon service/products discount
• Access to hotel fitness center and pool
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Fully understand and support Xanterra Mission Statement and Core Values.
• Follows all established front desk procedures in carrying out assigned duties.
• Provides high level service while registering guests in a prompt, efficient and courteous manner.
• Handle guest accounts properly including posting of charges, and collection of payment.
  Maintain strict guest security in controlling keys, issuing keys, and divulging guest information.
• Knowledgeable of property information (hours of operations, activities, etc.) and provide accurate information of Grand Canyon National
• Park and surrounding areas to guests inquires.
• Responsible to receive a guest’s request or complaint; own it and follow up to verify the request or problem has been resolved to the guest’s satisfaction; involve the supervisor as necessary.
• Work closely with Unit Housekeeping department to keep status of rooms current and up to date.
• Work with Bell staff to assist guests with requests as needed.
• Adhere to all Xanterra Tusayan, LLC lost and found procedures.
• Maintain bank with accuracy and security; close out at end of shift bank, balance and deposit.
• Ability to shift priorities and duties as directed by supervisor.
• Other duties as assigned.

• Previous experience in a guest facing position, such as front desk or concierge with money handling responsibilities.
• Experience with computers and Windows type software.
• High level of professionalism and communication skills (provide clear instructions/directions).
• Verbal comprehension (Understand oral and written communications, follow detailed direction).
• Attention to Detail skills (minimize the risk of error).
• Reasoning skills (problem solving and troubleshooting skills).
• Multi-tasking and prioritization skills.
• Basic computer skills.
• Work safely to prevent on the job accidents and injuries
• Work safely to ensure company equipment is secure.
• Wear protective equipment as required by the job duties.
• Complete required training programs.
• Work hours may include a nonstandard workweek, overtime, and various shift work as needed.

Physical Requirements include:

• Constantly listening, hearing, seeing, standing, walking, using eye/hand coordination, handling, wrist motion.
• Frequently walk and lift or carry up to 10 lbs.
• Occasionally sit, handle, reach outward, reach above shoulder, squat or kneel, lift/carry and push or pull up to 100lbs.
• Will be required to stand long periods of time and to occasionally walk up flights of stairs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers

Live. Work. Explore. as a part of our Maintenance team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring Maintenance Engineer II to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:

The Facilities Maintenance Engineer II is responsible for performing general maintenance and repair activities associated with the operation of all Xanterra Tusayan/Grand Hotel facilities.

The Details:
Position Type: Full-Time, Year-Round
Start Date: 4/8/2025
Pay: $19.00/hr
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks:

• Free entry to Grand Canyon National Park
• Free Grand Canyon Railway Train rides
• Planned employee trips and activities
• Exclusive retail and dining discounts at The Grand Hotel and other Xanterra properties
• 15% Verizon service/products discount
• Access to hotel fitness center and pool
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Fully understand and support Xanterra Mission Statement and Core Values.
• Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
• Complete general maintenance assigned maintenance requests, ensuring timely completion, thoroughness, and cost effectiveness.
• Performs pool maintenance maintains county pool maintenance license.
• Handle multiple callouts or work orders, work independently and perform trade call outs as necessary.
• Operate designated heavy equipment safely and efficiently as necessary and directed.
• Perform second level maintenance and repairs as related to the preventive maintenance program.
• Ability to perform second level trade functions such as electrical motor trouble shooting to 220 volts, plumbing, refrigeration/HVAC, basic boiler operation and kitchen equipment repair.
• Ensures all repairs involving electrical, plumbing, carpentry, HVAC, and other repairs must adhere to current building codes and regulations.
• Perform Lock Out / Tag Out Procedures
• Perform basic carpentry and painting duties as necessary and directed.
• Report maintenance problems in an accurate fashion that require trade specific skill and attention.
• Maintenance personnel must proactively seek out and report any safety issues regarding electrical, plumbing, HVAC, so that proper repairs can be made.
• Performs monthly inspections including fire extinguisher, emergency lights, and eye wash stations.
• Adhere to all safety, risk management and environmental policies and procedures.
• Wear all required personal protective equipment in carrying out assigned tasks.
• Work various shifts as required.
• Adhere to all prescribed Company, statutory/regulatory policies and procedures.
• Other duties as assigned.

• Must possess a valid/clear Arizona Driver’s License, and be able to comply with the Xanterra Tusayan, LLC Company Vehicle Policy.
• Must be willing and able to acquire CPO Certification within 30 days of employment.

Preferred Qualifications:

• Minimum one year’s experience in general building maintenance, or in trades such as electrical, refrigeration, plumbing, etc.
• Competent in all areas of the General Maintenance III position

Physical Requirements include:

Constantly stand, walk, work in inclement weather, and work non-standard workweek, overtime, varying shifts, and call out coverage.

Frequently lifting and carrying up to 10 lbs..

Occasionally reach outward & above shoulder,sit, climb, crawl, squat/kneel, bend, lift/carry up to 100 + lbs., and push/pull up to 100 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers

Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring a Sous Chef to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:

The Sous Chef is responsible for the overall efficient operation of The Grand Hotel Canyon Star Steakhouse kitchen. The position includes all aspects of Legendary Hospitality, coordinating and supervising the restaurant's kitchen staff, prepping, and cooking according to food safety standards and Xanterra Travel Collection standards. In addition, this position is responsible for advanced administrative responsibilities including, but not limited to, using various software platforms including Kronos, CloudSuite, Microsoft, and administrative/paperwork tracking.

The Details:
Position Type: Full-Time, Year-Round
Season Dates: 4/15/2025
Pay: $63,000/annual housing included
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Free Grand Canyon Railway Train rides
• Access to hotel fitness center and pool at the hotel
• Located just a mile from the south entrance to the Grand Canyon National Park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

• Focus on continually providing Legendary Hospitality to guests while maximizing profitability.
• Ensure adherence for self, and all assigned staff, to all prescribed Company, statutory/regulatory policies, and procedures such as Hospitality Standards, Sustainability, and Health & Safety (EHS) etc.
• Responsible for maintaining a high level of safety standards in accordance with Serve Safe and Xanterra policy while proactively addressing any possible Public Health topics.
• Implement and enforce corporate recipes and a high level of food quality standards while ensuring consistency and compliance.
• Maximize product utilization to control budget and food cost of sale through efficient ordering, effective rotation (FIFO), proper food storage, accurate inventory tracking, waste/spoilage management.
• Working with the Xanterra Culinary support team, develop, implement, and maintain a comprehensive training program for all kitchen positions, with a focus on skill advancement and leadership development.
• Manage employee performance through training, coaching, corrective action, and documentation as necessary; recommend promotions of kitchen personnel.
• Manage schedules for kitchen personnel based on business levels, labor budget, and staffing requirements.
• Oversee administration of mandated programs, including PPE usage, ergonomics, and hazard prevention etc.
• Ensure smooth execution of the established menus for each meal period following corporate guidelines for the dining room, saloon, and employee dining room.
• Manage kitchen operations, including short staffing, equipment malfunctions, and last-minute menu adjustments within established structure, to ensure correction in a timely manner.
• Collaborate with Front of House staff and managers to ensure seamless dining operations and customer satisfaction.
• Work closely with the Inventory Supervisor on ordering, storage, and inventory of kitchen supplies.
• Maintain clear and effective communication with all staff, leadership, vendors, and external stakeholders.
• Other duties as assigned.

• Three years’ supervisory experience overseeing a staff of at least 10 employees in a high-demand / high-paced dining establishment.
• Experience in quality food production, records, scheduling and training employees in all kitchen stations and exposure to inventory/cost controls.
• Must have excellent time management and administrative/office organizational skills. The ability to maintain flexibility in carrying out daily job duties and manage multiple priorities / tasks while providing leadership to a diversified staff.
• Excellent computer software skills in basic systems such as Microsoft Office software programs (Word and Excel) and the ability to gain functional skills in all other software for the success of this position such as Kronos, CloudSuite and other proprietary software/spreadsheets.

Physical Requirements include:

Constantly stand/walk, frequently lift up to 20 lbs, and push/pull up to 25 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers.

Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring a Bartender to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:

The Bartender is responsible for providing courteous, efficient beverage service to guests and servers while maintaining proper pour control, alcohol awareness and maintaining the service bar area.

The Details:
Position Type: Full-Time, Year-Round
Pay: $15.35/hr.
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Free Grand Canyon Railway Train rides
• Access to hotel fitness center and pool at the hotel
• Located just a mile from the south entrance to the Grand Canyon National Park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

• Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
• Provide prompt, efficient and courteous beverage service to guests ensuring proper mixology, portion control and content information to guests.
• Practice full alcohol awareness as to the levels of guest alcohol consumption and make decisions as to continued service and consumption.
• When necessary courteously and discreetly (as possible) cut-off guests from further service and consumption of alcoholic beverages.
• Strictly enforce ID compliance to ensure legal age requirements for service and consumption are met.
• Make sure bar operation is set up and ready to open on time.
• Make sure bar operation makes “last call” and stops serving at the proper time.
• Provide dining room service bar to Food & Beverage Servers for beverage orders.
• Provide dining room service in the bar area.
• Maintain sanitation standards for the bar area.
• Perform side work for bar as assigned per shift including stocking of supplies.
• Perform all cashier duties using the Micros system including; ringing up sales collecting cash, credit card, or room charge; tracking Server sales; making shift deposit.
• Handle all guest complaints to best of ability and circumstance as necessary.
• Adhere to all prescribed Company, statutory/regulatory policies, and procedures.
• Other duties as assigned.

• Must be at least 18 years of age or older to be able to legally serve and sell alcohol beverages in the state of Arizona.
• Previous bartending experience with extensive knowledge of various types of beer, wine, applying and firmly enforcing State liquor laws and company policies with regard to alcohol service.
• Strong guest service and interpersonal skills.
• Ability to physically stand and walk for long periods of time.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.