The Grand Hotel at the Grand Canyon

Profile Jobs

This is a floor supervisory position that requires coordination between staffing and business levels assisting where necessary to accommodate guest service.

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Duties & Responsibilities:                          

• Fully understand and support Xanterra Mission Statement and Core Values.
• Effective enforcement of all Xanterra Tusayan, LLC F&B standards, policies and procedures.
• Support F&B Training programs as assigned.
• Comply with all state laws and company policies regarding alcohol.
• Ensure proper accounting procedures are enforced for checkouts, voids, comps, special event billing, tours and resumes.
• Support all FOH activities in food and beverage outlets.
• Ensure all guest/employee challenges and complaints are handled in a professional manner.
• Continually operate all facilities to maximize food, beverage, labor and operational costs within budget.
• Ensure staff members are in pressed and clean uniforms with their nametags.
• Support participation in updating attendance cards for all employees.
• Ensure dining room facilities are maintained and clean.
• Report all maintenance requests to extension 1030 and notify other managers.
• Enforce all side work duties to be assigned and completed.
• Administer disciplinary actions fairly and consistently working with Operations Manager, General Manager and/or Human Resources.
• Conduct Service Briefings daily before shifts.
• Check to ensure all indoor and outside signage is correct and clean.
• Communicate with other Service Managers and Unit Managers on a regular basis after a shift.
• Complete Accident Reports thoroughly and communicates with the Risk Manager ASAP.
• Knows proper evacuation procedures and executes in an efficient, timely manner.
• Other duties assigned.

Our Maintenance department looking for a responsible person(s) to perform general maintenance and repair activities associated with the operation and Grand Hotel facilities. The position is a full-time year-round opportunity allowing for future growth potential.

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Responsibilities:

• Assist in maintaining water softeners according.
• Pool maintenance.
• Handle multiple call-outs or work orders, work independently and perform trade call-outs as necessary.
• Operate designated heavy equipment safely and efficiently.
• Preventive maintenance programs such as electrical motor troubleshooting to 220 volts, plumbing, refrigeration/HVAC, basic boiler operation and kitchen equipment repair. Keeping within standard code requirements
• Perform Lock Out / Tag Out Procedures
• Basic carpentry
• Monthly inspections for safety, risk, and environmental compliance
• Other duties as assigned.

Qualifications:

• Must possess a valid/clear Driver’s License
• Must be willing and able to acquire CPO Certification within 30 days of employment.
• Minimum three-years of experience in general building maintenance, or in trades such as electrical, refrigeration, plumbing, etc.
• Prefer knowledge of concrete, tile, or General Construction.
• Prefer a high aptitude for interpersonal communication skills.
• Knowledge of running different equipment is helpful