Telluride Ski and Golf Resort

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The Job

Our department provides our guests the Safest, most Efficient, and Enjoyable experience on our various adventure activities available mid-June through Labor Day in September! We all get to capitalize on a great team dynamic and a beautiful outdoor work environment while creating a fun guest experience one guest at a time. This is a Summer seasonal position with a start date – June 6th.  Currently seeking Full Time employees to round out our summer roster.

The Mission

• Safely attend to every guest and employee in a helpful and friendly manner.
• Perform daily operations in a way that supports a Safe and Healthy work environment
• Ensure a punctual and professional character every day of the summer.
• Contribute to a hardworking, and fun filled team.
• Have fun and get involved – Telluride delivers on a tremendous summer, mountain lifestyle!

The Qualifications

• We love outgoing personalities with a passion for the outdoors and a desire to share it!
• People who are excited to work outside in all types of weather conditions.
• A safety first driven mentality, for our guests and for our team.
• Good with kids and a family-centric environment
• Previous experience with ropes courses or bungee trampoline of any sort is a plus.
• Adaptability, a flexible attitude, and a strong work ethic.

Full Time positions 5 days a week Monday – Friday for 8-9 weeks, hourly wages.

Do you have a passion for working with resort guests AND a passion for mountain biking?  As a Bike Park Grom Camp Guide you’ll get the best of both worlds.  This is a great opportunity to work with Telluride’s Bike Park youth guests this summer, having the ability to create amazing experiences and build lasting relationships with guests.  Strong organizational skills and the ability to multitask while working with a group of guests are must-have skills. 

It is strongly recommended that applicants for this position have at least 500 hours of prior guiding/coaching experience.  

A typical day as a Bike Park Guide includes:

• Attend the Daily Morning Meeting with your supervisor(s) and fellow guides
• Help check in and interact with guests or parents about expectations of the day, any special needs, and how the experience will flow
• Organize your guests pre-ride, including setting expectations for the product they registered for, ensuring their mountain bike and gear are adjusted properly, and providing sunscreen, water and anything else that will set the guest up for a successful ride
• Introduce guests to the equipment they’ll use to learn to mountain bike and help them fall in love with the sport we all love
• Have a strong focus on safety - keep yourself, your guests, and the guests around you safe and healthy
• Attend to all the needs of children to ensure they’re having fun!
• Help the kids boast to their parents about the rad skills they learned during the day.
• Create those “Fridge Moments” – experiences that end up as a picture on the family’s refrigerator when they get home
• Attend all training sessions and be responsible for maintaining your toolkit, first aid pack and bike.
• Leading nature-centered day trips two days a week during camp
• Assisting with special programs including but not limited to mountaineering, paddle boarding, outdoor games and activities
• Sign out for the day and discuss with the other guides and your supervisor how the day went and what the plan is for tomorrow

No prior mountain bike guiding experience necessary, however, a passion for working with guests of all ages, including children, is a must and prior related experience is valued.  Our Bike Park Guide program is a tight-knit community, so playing well with children, peers, and supervisors are musts.

Qualifications:

• Must love to mountain bike in the park and on the trails and have the skills to ride green, blue, and black technical and freeride trails
• Passion for working with resort guest, including children
• Strong focus on safety and good decision making
• Ability to take direction and work independently
• “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
• Must be able to work weekends and overtime. 
• High school diploma preferred
• Must be willing to work in inclement weather in a physical work environment (yup, we’ll be riding in the sun, rain, and sometimes even in the cold!)

Benefits include:

• An unrestricted, full Employee Season Pass
• Discounts at the resort’s retail and culinary outlets
• Competitive hourly pay structure
• Discounted access to the Peaks Hotel and Spa workout facility
• Bike Park uniform and Personal Protective Equipment

Summary: Organizing, creating, and facilitating an unforgettable guest experience in Telluride/Peaks Resort.

Essential Duties and Responsibilities:

• Ensure all guest are communicated, with before arriving to The Peaks.
• Create partnerships with local restaurants, shuttle services, adventure agencies, and other appropriate services.
• Assist Front desk agents with late arrivals, early departures, answering phones, taking and delivering wakeup calls, running downtime reports, posting and reconciling charges and generating/ distributing departure folios.
• Facilitate in creating guest itineraries and experience for the destination.
• Provide guest with most up to date COVID-19 protocols.
• Ensure guest Itineraries are completed and accurate before guest arrival.
• Notify Front Desk of VIP guest arrivals, and ensure that any guest amenities are ready for arrival.
• Coordinate with the Front Desk on guest satisfaction and potential guest recovery.
• Perform front desk duties when necessary.
• Maintain up to date knowledge of all hotel products. 
• Maintain daily logs for am/pm shifts for concierge team.
• Ensure guest itineraries are relayed to front desk and notes are created in SMS.
• Maintain the supply of mountain trail maps, Mountain Village and Telluride maps and brochures at the front desk. 
• Provide information and assist guest concerning; restaurants, theaters/ musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such.
• Maintain current listing of local and area attractions, special events and activities.
• Maintain a listing of local transportation guides, churches, sport arenas, etc.
• Provide hours of operations for all restaurants, lounges and shops within the hotel.
• Provide information, maps and directions as required.
• Provide a high level of guest service and guest interaction.
• Supports TSG Ski & Golf sustainability initiatives.
• Adheres to TSG Ski & Golf policies and procedures.
• Other duties may be assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                              

Bachelor's degree (B. A.) from 4 year college or university preferred.  1 to 2 years hotel industry experience and supervisory and/or management experience preferred.

Language Skills:                                            

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:                                                  

Ability to calculate figures and amounts such as rates, taxes, discounts. 

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:                                           

To perform this job successfully, an individual should have knowledge of Outlook, Internet Explorer, and Microsoft Office.  Knowledge of Hotel Reservations systems preferred. 

Other Qualifications:           

• Ability to stand for considerable amounts of time.
• Knowledge of Telluride Ski & Golf and the Telluride region.
• Able to work nights, weekends, holidays and overtime as job requires.
• Able to function effectively at elevations of 10,000 feet or higher.
• Able to function effectively in inclement weather conditions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

Gorrono Ranch Banquet Server Position

Seasonal part-time and full-time positions available

Summer Season – June through October

As a Banquet Server at Gorrono, you will be working in a high scale, fine dining environment. Here is a brief synopsis of what it takes to be a team member of Gorrono Ranch.

Goronno Ranch is an all-weather outlet. We are open only on event days which fluctuate weekly.

Gorrono Ranch opening day is around Memorial Day weekend and goes through mid-October.

The day starts anywhere between 12pm and 4pm and goes roughly until midnight.

Some of the perks of the job:

• Very competitive pay
• Free Mountain Bike Season Pass
• Discounts on food and beverages at other Telluride Ski Resort Restaurants
• A free “family meal” that is provided each shift
• Working in one of the most beautiful settings in the world
• Possibility for health insurance, 401k, Paid Time Off for long term employees

To be a Banquet Server, you must have these attributes:

Attitude - fresh, optimistic, enthusiastic, and service-laced - you are here to serve our guests and provide them with an exceptional dining experience.

Aptitude - you need to be able to think quickly on your feet, make smart decisions, and learn our menu inside and out.

Adaptability - you won't be successful flying solo- you will be a functioning member of a team, and you need to be willing to lend a helping hand to any teammate at any time.

Availability - we have a variety of shifts available. Most of our teammates work 30-40 hours per week including weekends; flexibility is key. Open availability preferred.

The Banquet Server performs guest service by offering a high level of service and acting in a manner that conveys the highest possible degree of hospitality. The Banquet Server carefully monitors the operation of the venue and assists the manager in providing excellent guest service.

Responsibilities and essential job functions include but are not limited to the following:

• Acts with integrity, honesty and knowledge that promote the culture, values and mission
• Follows our sequences of service
• Is familiar with the format of a BEO
• Greet guests in a friendly manner
• Maintains a calm demeanor during periods of high stress or unusual events.
• Carefully follows the direction of the manager and identifying and solving present and potential guest problems
• Able to clearly understand and follow uniform and grooming expectations and standards
• Maintains a clean and organized workspace
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include afternoons, evenings, weekends, nights and/or holidays
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
• Available to perform many different tasks within the venue during each shift
• Read, write and comprehend the English language
• Stand for long periods of time
• Work at a pace consistent with changing business volume and demands
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Essential Duties & Responsibilities:

• Researching materials and repair and construction alternatives based on repair and maintenance needs and capital needs.
• Ordering and purchasing of materials as directed.
• Determines limits and maintains inventories of parts and supplies at adequate levels to ensure materials are on hand.
• Designs and draws small construction projects based on construction needs and present to the Director of Engineering
• Develops and updates Gantt charts on project planning, progressions and construction schedules and presents to Director weekly
• Develops maintenance and repair schedules to be presented to management
• Assists in the development of building repair lists and plans for repairs based on budgeting constraints and urgency of need.
• Attends manager/supervisor level meetings as directed
• Develops and maintains all records, maps, photos and documents of buildings and projects physically and electronically.
• Assures repairing and constructing projects remain on design and on budget parameters and reports on any discrepancies to management
• Includes management on all communication and correspondence with the HOA Board
• Maintain positive interpersonal relationships with team members and management
• Carries out responsibilities in accordance with the organization's policies and applicable laws.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Equipment and Tool Operation:

Employee must be capable of operating a variety of equipment relative to this position which shall include, but not limited to, electric power tools, levels, shovels, picks, masonry equipment, ladders, and other hand and power tools that are needed to complete a certain task in a safe and effective manner.

Education and/or Experience:                                              

High School diploma or General Education Degree (GED). Minimum three years of experience in Facilities Maintenance or a similar trade or building construction related field.

Language Skills:                                                        

Ability to read a multi-syllable words and to recognize similarities and differences between words and between series of numbers. The ability to read and write at the 12th grade level.

Mathematical Skills:                                                  

Basic understanding of algebra and geometry at a 12th grade level. 

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out multistep instructions.  Be able to identify complex problems and determine root cause for prevention and repair.

Other Qualifications

Must be able to work nights, weekends, holidays and overtime as directed.
Must be able to function effectively at elevations of 10,000 feet or higher.
Must be able to function effectively in all inclement weather conditions.

Physical Demands:

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Employee must be able to work a minimum of a 40 hour workweek. While performing the duties of this job, the employee is regularly required to traverse on uneven and rough terrain, as well as a paved and unpaved walkway, use hands and arms to handle and manipulate objects, tools or controls; and operate foot controls on equipment.  The employee is frequently required to stand, sit, climb, balance, stoop, kneel, crouch, and crawl.  When operating equipment the employee is frequently exposed to bouncing, jostling, twisting, and turning of the upper body.  The employee must occasionally lift and/or move up to 80 lbs.

 Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The IT Department at Telluride Ski Resort is hiring for our Tech Ops team. This position will allow you to grow in your career within the company, working with a great team and help us in our mission to provide the best technology experience possible for our guests and colleagues.  

Summary:

Assist with the troubleshooting and resolution of technical issues associated with a variety of network, system, and application components. 

Experience preferred in one or more of the following:

• Resort and restaurant point of sale systems
• Messaging, web, and audio/video technologies
• Desktop, server, and peripheral management
• Network and End point security, and Cybersecurity
• Virtualization and Database management
• Microsoft Office products, Apple/Android

Some flexibility in schedule, but at least one weekend day will be a part of the regular 5-day work schedule.   Positive attitude, team work and a strong work ethic, and a customer service focus are keys to success in this role.  Applicant must be a better than average skier as we are expected to make “housecalls” across the resort in all conditions.

Physical Demands: 

• Up to 6 hours a day of any one of sitting, walking, or standing
• Skiing intermediate and advanced terrain
• During busier seasons, spending majority of work day walking and standing
• Ability to comfortably sit at a computer terminal for extended periods of time
• Must be able to lift 50 lbs
• Ability to crawl into tight spaces on back or hands-and-knees
• Frequently travel between several facilities on foot and in vehicles
• Regularly travel up the mountain in Summer and Winter

Education and/or experience: 

Associate's degree or equivalent or more than 2 years of experience in a Windows-based and Cisco-based networking environment.  

Language Skills:

• Ability to read and interpret technical and company documentation and publications.
• Ability to communicate policies and educate end users on security awareness. 
• Ability to create process and procedure documentation for co-workers and end users

Other Qualifications:

• Dedication to process improvement
• Willingness to produce documentation on processes and procedures
• Willingness and aptitude to learn and apply new skills
• Ability to thrive in a fast-paced environment
• Problem solving and critical thinking skills in a MS Windows environment
• Exhibit patience and friendliness with end users at all times
• Accurately documenting service requests
• Punctual and self-motivated with minimal supervision
• Willingness and aptitude to learn and apply new skills

Landscape Crew

Hiring a self-starters with in-depth knowledge of landscaping ready to help take the resort landscape to the next level.  The new Landscape Crew will focus on creating a manicured setting for our guests and clearing brush and new growth from ski runs.

Duties Include:

• Extensive landscape work and planning to include: irrigation maintenance and installation, fertilizing, mowing, trimming, and brush cutting.
• Vegetation management – trees, flowers, grass, other native plants
• Hardscape installation
• Interdepartmental communication and cooperation on many projects throughout the resort
• Guest service communication

Requirements:

• 1-3 years of landscaping, recreational maintenance or similar experience
  • To include: irrigation, lawn treatments, and small engine equipment work
• Valid Driver’s License

Job Facts:

• Full Time Seasonal with associated benefits; Bike Park Pass, golfing privileges, F&B discounts, Pro Deals, and more.
• Starting in May and extending through October (weather dependent)

Summary: Promotes and maintains Company's security and property protection programs by performing the following duties.

Essential Duties and Responsibilities: include the following. Other duties may be assigned:

• Overnight Security Patrol.
• Weekends Required
• Fire Watch Patrol
• Maintain Security Patrol Log
• Respond to Fire alarms
• Respond to guest needs
• Work with the Mountain Village Police Department as needed.
• Report directly to the Peaks Security Director
• Assist all local, state, and federal law enforcement as needed.
• Provide a guest experience that exceeds the guest’s expectations.
• Support Telluride Ski & Golf sustainability initiatives.
• Adheres to Telluride Ski & Golf policies and procedures.

Summary : The Peaks Resort and Spa is looking for the right people to help create one of the most outstanding dining experiences in Telluride.  The Guest dining experience at the Peaks should be as exceptional as the views our guests enjoy. Are you good enough to be part of the team dedicated to making lifetime culinary memories for our Guests?

We are looking for a bright, friendly, efficient and engaged individual, creative and visionary, with outstanding culinary skills, and is passionate about working on a first-class culinary team under the direction of a top tier Executive Chef.

Education & Experience: High school diploma or general education degree (GED).  Culinary degree or 2 years’ experience as restaurant Sous chef or 5 years’ experience as restaurant line cook.

Essential Duties and Responsibilities:

Our Sous Chef is responsible for overseeing daily kitchen operations, under the direction of the Executive Chef; assisting in Menu planning and food preparation; supervising kitchen staff and pantry, and storeroom personnel, coordinating setup, execution, and expediting flow of service.

Supervises and assists in training cooking personnel to ensure conformance with recipes and product standards.  Oversees inventory, ordering, receipt and storage of food supplies.  Works with Chef in tracking and controlling food and labor costs.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Take time to give special attention to special guests
• Maintain regular attendance in compliance with The Peaks Resort standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Have thorough knowledge of menus and the preparation required, according to hotel standards.
• Maintain cleanliness and organization of all storage areas.
• Complete necessary food and station preparation prior to the opening of the restaurant in order to ensure that guests are served promptly and efficiently during the Restaurant and Room Service operating hours.
• Taste food items to insure consistency and conformance to recipes and standards of appearance.
• Prepare and display buffet food items according to the hotel standards.
• Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking.
• Recognize quality standards in fresh vegetables, fish, dairy and meat products.
• Knowledge of herbs and spices and proper use of each.
• Maintain clean and sanitary environment with knowledge of proper handling, storage, and sanitation.
• Know the location and operation of all fire extinguishing equipment.
• Practice safe work habits at all times to avoid possible injury to self or other employees.
• Use Production Charts as specified by hotel’s standards.
• Be able to support any position in the Kitchen that is in need of help.

Repairs and Maintenance:

• Maintain and update the work order sheets
• Maintain the general working order of the kitchen equipment
• Maintain the proper preventative maintenance of all kitchen equipment
• Perform any simple R&M oneself and/or find appropriate team member to do so
• Cultivate relationships with all R&M professionals encountered

Research and Development of New Projects

• Constantly search for new products
• Keep Altezza innovative in terms of menu evolution

Marginal:

• Be able to operate and maintain cleanliness of all kitchen equipment.
• Maintain a “Clean As You Go” policy.
• Assist in storage and rotation of food items according to hotel procedures.
• Perform other duties as requested by management.

Supervisory Responsibilities:                                                  

• Train kitchen personnel in all menu items and food production principles and practices, by way of constant communication and assisting in the creation and use of accurate menu descriptions.
• Control food costs by maintaining product storage requirements, daily worksheets, standardized recipes, and waste control procedures.
• Create daily specials in keeping with The Peaks style.
• Maintain and update The Peaks recipe book.
• Maintain product quality standards and consistency, through the hourly kitchen personnel.
• Maintain knowledge of local competition and general industry trends.
• Work with front-of-the-house personnel to execute menu changes, specials, and information regarding shortages.
• Work closely with all management staff.
• Attend daily line up meetings. Educate front of the house personnel in product awareness and cultivate long-term food knowledge.
• Lead by example and motivate through positive reinforcement.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must have excellent knife skills and equipment knowledge.
• Thorough knowledge of food and the handling and storage of food
• ServSafe Manager certification preferred
• Supervisory experience preferred
• Good computer skills; knowledge of Excel, MS Word, Explorer
• Must be available to work nights, weekends and holidays.
• Must be able to lift at least 50 lbs.

Language Skills:                                               

• Use daily kitchen notes to communicate amongst the team
• Establish open lines of communication between front of the house and back of the house at all times.   
• Good communication skills—both written and verbal, Spanish speaking would be a definite plus
• Able to convey information and ideas clearly.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

Reasoning Ability:                                                       

• Ability to evaluate and select among alternative courses of action quickly and accurately. 
• Ability to multi task. 
• Ability to effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. 
• Ability to assimilate complex information, data, ect., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Ability to work with and understand financial information and data, and basic arithmetic functions.

Other Qualifications:

• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. 
• Must routinely meet deadlines.

Physical Demands:

• Must be able to function effectively at elevations of 10,000 feet or higher.
• Flexible and long hours sometimes required, including holidays and weekends.
• Medium work-Exerting up to 50 pounds of force occasionally and/or 20 pounds of force or frequently or constantly to lift, carry, push, pull, or otherwise move objects. 
• Ability to stand during entire shift.  Ability to withstand temperature variations, both hot and cold.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to toxic or caustic chemicals and extreme cold. The noise level in the work environment is usually loud.

The Peaks Resort Team Members must be flexible and willing to adapt to changing business volumes / locations / and work functions at a moment’s notice.  This is a unique property with tremendous potential to for individuals to grow.

Job Summary:  

A Banquet Manager manages all aspects of a banquet or an event. They are responsible for hiring, training, coordinating and directing the banquet employees. The Banquet Manager is responsible for ensuring the success of all banquet events is met while maintaining hotel service standards and high guest satisfaction.  

Essential Duties & Responsibilities: 

Oversees all catered events performing the following functions:

• Works with the F&B director, sales manager, conference services manager and kitchen & FOH staff to ensure arrangements and details are executed according to BEO and client requirements
• Interacts with the client to respond to any special requests or last minutes adjustments
• Greets guests and responds to questions, challenges, complaints or comments that arise during the event
• Works to ensure guest experience exceeds their expectation
• Coordinates meeting and banquet room set up ensuring all elements are ready prior to guest arrival

Maintain cleanliness and order of banquet storerooms.  Effectively communicate all inventory needs to direct report.

• Responsible for managing the inventory of banquet beverage inventory including wine, liquor, beer and N/A
• Responsible for managing the linen, uniform, and china, glass, silver inventories
• Schedules all banquet service personnel, assigns their tasks and ensures completion of tasks meet Peaks standards
• Oversight of banquet staff attitude and appearance while ensuring appropriate levels of service
• Training of banquet staff
• Supervision of event clean up
• Reviews payroll and is in charge of division of service charges
• Entry of banquet/meeting charges into POS and appropriate delivery of receipts
• Attends weekly BEO meeting
• Treats all staff fairly and with mutual respect including internal &  external guests
• Ability to work under pressure and calmly deliver outstanding results
• Must have a positive attitude at all times
• Ultimately responsible for proper staffing of all events including a banquet operations leadership presence

Supervisory Responsibilities:                                               

This job supervises over the banquet team (Banquet Bartender, Banquet Server, Banquet Set Up, and Banquet Captain).

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                              

• 4 year Hospitality Management, Food Service Management, or related degree from a College or University preferred
• 2-3 years of banquet experience

Language Skills:                                                        

Proficient in English verbal and written communication.  Ability to effectively communicate in both staff and guest interactions. 

Mathematical Skills:                                                  

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:                                                       

To perform this job successfully, an individual should have knowledge of POS software, excel and word. 

Other Qualifications:

• Must be able to work effectively at elevations of 10,000 feet or higher.
• Must be able to work nights, weekends, holidays and overtime.
• Must be able to function effectively in inclement weather conditions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and taste or smell. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

Summary: Performs a variety of electrical and facilities work including installation, alteration, additions, repairs, troubleshooting, personally and with the assistance of other employees or sub-contractors.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Performs all electrical tasks with general supervision, possesses a Master level Colorado electrical license.
• Must be the state certified Colorado master license holder for Telluride Ski and Golf LLC electrical contractors license.
• Has the ability to read and understand blueprints, terminate cable, install and troubleshoot control wiring from drawings, is able to demonstrate experience factors and must be sufficient on rough in and finish work.
• Must be able to meet code for new as well as retrofit work
• Must be willing to accomplish small tasks as well large projects.

We have high knowledge of high voltage work in many areas of the resort.

• Deals with commercial installs/remodels and repairs to electrical equipment as well as HVAC equipment.
• Lift mechanical systems

Other Requirements:

• You may be required to work in areas not related to an electrical background.
• When not assigned to electrical work you may be assigned work as a Facility Technician
• Install feeders
• Size wire and conduit
• Install switch gear devices and terminations
• Layout and install new circuits
• Underground layout and installation
• Troubleshoot motors and motor controls
• Possess skills of lower skill levels
• Fully comprehend electrical theory
• Fully understand NFPA 70 electrical code and IBC code requirements
• Understand HVAC equipment operation and functionality and troubleshoot and repair as needed.
• Responsible for assisting in all aspects of building maintenance and construction projects.
• Review written or oral work requests and assists in developing a recommended material list.
• Orders project materials through manager or as directed after preparing a materials list for each project.
• Responsible for recommending equipment needs, both replacement and additions, and when approved, coordinates with Purchasing Department to purchase said equipment.
• Responsible for personally performing facilities maintenance and construction tasks.
• Performs a weekly walk-through of facilities, when possible, and maintains inventory list of on-going or day-to-day maintenance required.
• Coordinates work with other departments and Peaks Director of Engineering.
• Responsible for safety measures at each job site so as to provide protection to himself, other workers and the general public.
• Must be dedicated to the TSG “Lock Out Tag Out” system and use lock outs at all times.
• Maintains records for each facility as prescribed by Peaks Director of Engineering.
• Performs other related tasks as assigned.
• Provide a guest experience that exceeds the guest’s expectations.
• Supports Telluride Ski & Golf sustainability initiatives.
• Adheres to Telluride Ski & Golf policies and procedures.
• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act, violations of which will not be tolerated.

Supervisory Responsibilities:                                               

The position has no supervisory responsibilities at this time, but may be assigned an apprentice in the future.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Equipment and Tool Operation:

Employee must be capable of operating a variety of equipment relative to this position which shall include, but not limited to, trucks, snowmobiles, electric power tools, table saws, circular saws, reciprocating saws, routers, jig saws, drills, screw guns, levels, mauls, shovels, picks, masonry equipment, ladders, other hand and power tools as required.

Education and/or Experience:                                              

High School diploma or General Education Degree (GED). Successful completion of electrical apprenticeship program and hold a valid Colorado Master Electriction license.

Language Skills:                                                        

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.

Mathematical Skills:                                                  

Basic understanding of algebra.

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out simple one- or two-step instructions.  Ability to deal with standardized situations with only occasional or no variables.

Other Qualifications:

• Must have valid driver’s license.
• Must poses a CO state electricians license
• Must have had a min of 4 years electrical experience
• Must be able to work nights, weekends, holidays and overtime.
• Must be able to function effectively at elevations of 10,000 feet or higher.
• Must be able to function effectively in inclement weather conditions.
• Must be able to implement and maintain a lock out tag out safety program for personal safety.
• Must be a safe and cautious person, who is able to perform daily duties and responsibilities in a safe manner everyday.
• Must be able to work in all weather conditions
• Must be able to lift 50lbs occasionally and 30 – 40 pounds regularly
• Must be able to read drawings and prints
• Must be able to use all hand and power tools that are typical to the industry in a safe manner and others as needed
• Must be able to color code wires
• Must be capable of digging ditches with hand tools as needed
• Must be able to operate company vehicles in a safe manner and follow all vehicular laws.
• Must be able to work from ladders of all types and sizes
• Employee may be required to use mechanical lifts to reach light poles etc.
• Employee must adhere to strict safety protocols and must determine when additional safety measures are needed.
• Over time will not be a regular occurrence, but may be mandatory when required.
• Typical shift is 8 hours 5 days in the winter and summer. During offseason, it is 10 hours and 4 days.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Employee must be able to work a 40 hour work week. While performing the duties of this job, the employee is regularly required to walk on uneven and rough terrain as well as paved and unpaved trails, use hands and arms to handle and manipulate objects, tools or controls; and operate foot controls on equipment.  The employee frequently is required to stand. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, talk and hear.  When operating equipment the employee is frequently exposed to bouncing, jostling, twisting and turning of the upper body.  The employee must occasionally lift and/or move up to 80 lbs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate.

Summary : The F&B Outlets Manager leads the outlet teams by being an active, visible element on the floor, touches every table, upholds policies and procedures, leads effective daily line-ups, continually identifies areas of improvement and brainstorms solutions within the outlet, ensures consistency in product and services, supports, motivates, trains and coaches team members towards success and growth. The Outlets Manager develops and promotes a positive, safe, team-oriented working environment with uncompromised food quality and exceptional, consistent service.

Overall Responsibilities:

• Manages the daily operations of scheduled outlet.
• Communicates restaurant needs and areas of improvements to F&B Director and F&B Operations Manager.
• Supports and promotes overall positive, open-door culture and supportive work environment.
• Maintains a consistent, on-floor presence cultivating relationships with club members, hotel guests and locals.  Touches every table.
• Maintains customer satisfaction by monitoring, evaluating, upholding and auditing food, beverage and service standards.
• Assists management team with interviewing, hiring, orientating and training employees while improving and upholding service standards.
• Actively manages associates daily, directing responsibilities, appraising performance, coaching and counseling associates when needed. Effectively communicates job expectations. Contributes to an effective and efficient team.
• Enforces and upholds policies and standard operating procedures.
• Maintains a safe, secure and healthy restaurant by establishing, following and enforcing sanitation standards and procedures complying with health and legal regulations.
• Manages labor and schedules appropriately to manage labor costs based upon hotel occupancy. Assists with daily tips entry and bi-weekly payroll.
• Performs and evaluates COGS with inventories. Reports findings to management team.
• Works with F&B Director and F&B Operations Manager to seek out advertising and promo opportunities. Ensures that all marketing efforts and online marketing messages / presences are consistent and accurate. Works with managerial team to communicate clear marketing needs and goals to appropriate parties.
• Responsible for menu edits, updates, maintenance and printing as well as maintaining restaurant POS system.
• Responsible for maintaining and developing beverage programs as needed. 
• Manages all aspects of reservation systems. Develops and manages guest files in reservation system.
• Must be trained and pass a Food Safety, and Alcohol Safety Certification course.
• Must have financial literacy and ability to understand financial reports.
• May be asked to assist in other hotel and company departments and banquets when needed.

Education & Experience: Bachelor's degree (B. A.) from 4-year College in Business or equivalent, such as hospitality training in the resort/food & beverage industry. 2-5 years related experience overseeing F&B operations.

Addition Required Skills:

• Exceptional guest service skills.
• Knowledge of computers (software & hardware), Microsoft Office programs, Outlook email system, OpenTable reservation system.
• Knowledge of labor laws, health codes, safe food handling and sanitation, safety and security systems and procedures.
• Organization, planning and time management skills.
• Track record for team building and effective management techniques.
• Must be able to lift up to 20 lbs regularly and up to 50 lbs on occasion.
• Required to work in different range of climates.
• Must be able to stand 9-10 hours a day on average.
• Supports Telluride Ski & Golf sustainability initiatives.
• Adheres to Telluride Ski & Golf policies and procedures.

**Must be able to work a flexible schedule including days, nights (including late nights) weekends and holidays (50+ hours per week).

Language Skills:                                                              

Ability to read, analyze and interpret common financial reports and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to effectively present information to top management.

Reasoning Ability:                                                          

Ability to define problems, collect data, establish facts and draw valid conclusions.

Computer Skills:                                                              

To perform this job successfully, an individual should have knowledge of Outlook, general Internet software, Inventory software, POS software, Reservation software Microsoft Programs including Word, PowerPoint and Excel Spreadsheet.

Other Skills and Abilities:                                              

• Must be able to function effectively at 9,000’ above sea level.
• Must be able to work outside in inclement weather.

Other Qualifications:                                                     

• Must be able to maintain a positive attitude and build a positive, service oriented team culture.
• Must be able to work in a stressful environment of a high volume restaurant.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Summary: The Makeup Artist provides consultation and application services in the art of makeup application.  They must possess and maintain knowledge of current makeup trends.  They should have a broad understanding of color symmetry/coordination and understand the use and effects of different textures (frost, shimmer, blending etc.)  They must possess a good eye for detail and style and have the ability to create an image for the guest's needs/social event using different makeup colors, textures and application techniques.  They must possess a technical understanding of product ingredients to minimize/avoid allergic reactions. They must possess excellent cleanliness and sanitation skills.  They must have excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests.  

Duties and Responsibilities: 

• Be 30 minutes early for the start of your shift, ready to work, presentable, with nametag.

• Provide consistent professional makeup application
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guest’s questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
•  Possess ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Be ready at beginning of shift with supplies necessary appointments scheduled.
• Effectively plan, check, and manage your schedule via SpaSoft throughout the day.
• Follow state, national and company policies of safety and sanitation.
• Regularly check for important notes from coworkers, and Treatment Supervisor
• Regularly check commission report and update management or Treatment Supervisor if any issues.
• Maintain a clean & stocked Salon
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Regularly attend, participate in and support training and staff meetings for the spa and salon.
• Communicate to management any and all occurrences involving staff, guests, equipment, or facilities requiring attention.

Position Requirements:

• Must have current Colorado Aesthetics License.
• Enthusiastic about makeup and continuing education.
• Enjoy working with people and possess a friendly, outgoing personality.
• Excellent communication and listening skills.
• Basic computer knowledge
• Must be a team player.

Apply online at https://tellurideskiresort.com/employment/

Summary: The Housekeeping Supervisor is responsible for doing detailed inspections of check outs and stay over rooms at the Peaks. Also insure that the cleaning of guestrooms Cleaning is at AAA 4 Diamond Standards.  He/she is also responsible for ensuring that rooms are maintained to set standards with maintenance and are ready in a timely manner for guest accommodations.

Education & Experience:

• High School diploma or equivalent required.
• 2 years experience in related field
• Previous supervisory responsibility preferred.

Essential Duties and Responsibilities:

 

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with The Peaks Resort & Spa standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working/currently uniform is black or white on black
• Comply at all times with The Peaks Resort & Spa standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Inspect all rooms assigned to Room Attendants on a daily basis to ensure that standards and productivity levels are being met and maintained.
• Notify the Housekeeping Director and co-Supervisor(s) of any deficiencies found in the units as well as do as many corrections as possible. Assist housekeepers to returns to the units to correct the deficiency, when applicable. Re-inspect the corrected room.
• In the absence of the Housekeeping Director inspect all VIP rooms and report their availability to the front office, according to the Peaks Resort.
• Oversee the closing of floors at the end of the day.
• Ensure records of daily assignments are completed, signed off, and turned into the Housekeeping Office daily.
• Assist in maintaining key control at end of the day.
• Assist to ensure enough linen was processed from the linen contract company when applicable.
• Communicate with Guest Services regarding information about discrepant rooms. Physically check the unit to determine status.
• Assist in Handle items for “Lost and Found” according to the standards.
• Carry a/radio to maintain contact with the Front Office and/or Engineering.
• Oversee the daily assignment and Assist co- Supervisors on any Discrepancyfound in SMS
• Monitor cleanliness and orderliness of, linen closets, control closets, stairways and landings.
• Report on the progress of all out-of-order rooms under the Housekeeping Department’s supervision to the Guest
• Services Manager according to Peaks Resort standards.
• Initiate work orders for repairs and maintenance; follow through on each work order until completed.

The Peaks is seeking hair stylists. SUNDAYS ARE REQUIRED

Job Summary: The Hair Stylist performs professional cuts, styles, chemical services and therapeutic hair and scalp treatments.  They must possess and maintain knowledge of current hairstyles and trends.  They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific hair and scalp service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests.  They must hold and maintain a current state license.

Duties and Responsibilities: 

• Be 30 minutes early for the start of your shift, ready to work, presentable, with nametag.
• Provide consistent professional hair treatments in accordance with spa protocols and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guest’s questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
• Possess ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Be ready at beginning of shift with supplies necessary for appontments scheduled.
• Effectively plan, check, and manage your schedule via SpaSoft throughout the day.
• Follow state, national and company policies of safety and sanitation.
• Maintain an active knowledge of products used in services as well as sold in boutique.
• Regularly check for important notes from coworkers, and Treatment Supervisor
• Regularly check commission report and update management or Treatment Supervisor if any issues.
• Maintain a clean & stocked Salon
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Regularly attend, participate in and support training and staff meetings for the spa and salon.
• Communicate to management any and all occurrences involving staff, guests, equipment, or facilities requiring attention.

Position Requirements:

 

• Must have current Colorado License.
• Enthusiastic about Hair Care, Coloring, and the Spa Industry and desire for continuing education.
• Enjoy working with people and possess a friendly, outgoing personality.
• Excellent communication and listening skills.
• Basic computer knowledge
• Must be a team player.

The Spa at The Peaks is seeking nail technicians.  SUNDAYS ARE REQUIRED

Job Summary: The Nail Technician performs professional nail, hand and foot treatments.  They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish.  They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests.  They must hold and maintain a current state license.

Duties and Responsibilities: 

• ​​​​​​Be 30 minutes early for the start of your shift, ready to work, presentable, with nametag
• Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Perform prep work and properly clean and restock work area as required.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
• Possess ability to work without direct supervision
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Effectively plan, check, and manage your schedule via SpaSoft throughout the day.
• Follow state, national and company policies of safety and sanitation.
• Maintain an active knowledge of products used in services as well as sold in boutique.
• Regularly check commission report and update management or Treatment Supervisor if any issues.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously and relay to appropriate department.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Communicate to management any and all occurrences involving staff, guests, equipment, or facilities requiring attention.

Position Requirements:

• Must have current Colorado State License.
• Enjoy working with people and possess a friendly, outgoing personality.
• Excellent communication and listening skills.
• Must be a team player.
• Basic computer knowledge

 

The Peaks Resort and Spa is looking for the right people to be one of the first relationships guests will encounter while staying at the "Flagship for Telluride".  Front Desk Agents help create an overall exceptional guest experience by cultivating friendly, professional relationships with the guests from a welcoming checking in to a "come back soon" check out.

Some Essential Responsibilities:

• Welcome, register, and assign rooms to guests
• Provide insightful and helpful information about services, activities and general knowledge that will enhance guests stay
• Review arrivals noting special request and blocking appropriate rooms as necessary
• Complete all items on daily shift checklist
•  Maintain prompt, clear, and accurate communication needs for the guests as well as other teammates 
• Adhere to all cash procedures - cashiering, end of shift reports, balancing, etc.

Desired Skills and Characteristics

• Accuracy in log keeping and money handling
• Positive Welcoming Personality
• Gracious and Professional Telephone Skills
• Problem Solving Skills
• Communication Skills
• 2 years hospitality experience preferred
• Spring Miller Operating System experience

Brief Description: The Peaks Spa is looking for a professional, enthusiastic Spa Concierge. Our team is friendly, loves to serve our guests, and strives to provide a luxury spa experience. The ideal candidate would have excellent customer service skills and be able to solve problems in a fast-paced environment. Must have strong computer skills with an excellent phone demeanor and be comfortable multi-tasking. Available shifts include mornings, evenings, and weekends.

Some Responsibilities:

• Greet guest, confirm appointments, take payments for products and services, and create a welcoming relaxing atmosphere upon their arrival
• Communicating clearing with phone guests to schedule, edit or cancel appointments and share information about spa service and facilities
• Working with Spa Soft or other systems to book appointments
• Communicate with spa therapists and providers guests needs as well as communicate with guests explanations and benefits of services and products
• Keep the front area welcoming, relaxing, and tidy helping create the desired atmosphere for the guest
• Delivering excellent guest service and handling customer concerns

Desired Skills:

• Effective Communication Skills (in-person and telephone)
• Eye for detail
• problem-solving and identifying guests needs
• knowledge of products and services
• soft sales skills

Summary:  Perform daily closing functions. Audit daily POS activity, Reconcile cash with transactional detail.

Essential Duties:

• Perform nightly closing functions; posting guest ledger billing, running nightly reports, verifying cash transactions.
• Send out daily management reports.
• Clear intercompany and comp transactions
• Provide additional accounting support as needed for Accounting department and other departments.

Supervisory Responsibilities:                                                

This job has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                              

Associate's degree (A. A.) or equivalent from two-year college or technical school and/or six months to one year related experience.

Language Skills:                                            

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write procedure manuals.  Ability to effectively present information and respond to questions from internal and external clients, customers, and the general public.

Mathematical Skills:                                                  

Ability to maintain daily cash counts. Proficient in subtraction, addition, multiplication and division.

Reasoning Ability:                                                     

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Qualifications:

Must be able to work nights, weekends, holidays and overtime as required to meet job objectives. Must be able to drive vehicles.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions and extreme cold. The noise level in the work environment is usually moderate.

Summary:   Manage the operation of the Resort Stores, including hiring, training and daily operation. Also, oversee Inventory Controls, manage receiving and tagging of product. Oversee and manage product inventory, including training, actual inventories and recounts. Employee has at least two years of retail management experience.  This position will manage scheduling of Retail Associates & Managers, transfer, track and count inventory, provide assistance to retail associates, research potential new products, answering the phone, totals bills, accepts payment, proficient in RTP operations and maintains appearance of inventory by performing the following duties:

Essential Duties and Responsibilities: to include the following while other duties may be assigned:

• Know and enforce safety initiatives consistent with company guidelines.
• Supports Telluride Ski & Golf sustainability initiatives.
• Adheres to Telluride Ski & Golf policies and procedures.
• Create and communicate the work schedule to Retail Associates & Managers.
• Communicate companywide messages and new information to Retail Sales Associates & Managers.
• Put together buys for managed stores with goals of achieving lowest pricing and Lowest COGS possible.
• Research other resorts for establishing good vendors and comparable store offerings.
• Oversee and manage operations, including receiving, tagging transferring, and submitting invoices.
• Work with other departments to manage inventory.
• Lead inventory for the store once a month including training, performing, recounting, and posting.
• Assist with website development/platforms and social media accounts.
• Prepare and/or ship products for special orders for stores or other departments.
• Create RTP and opening and closing manuals.
• Transfer and track inventory and merchandise as it becomes available; assist Retail Managers with the arrangement of new merchandise and store displays.
• Act as the Safety Officer for the Retail Department.
• Checks voicemail for new messages and returns any calls that are appropriate.
• Assist with the promotion and execution of retail shop sales.
• Promote, support, and understand all activities and events occurring on or off the mountain.
• Stocks shelves, counters, or tables with merchandise.
• Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
• Answers customer's questions concerning location, price, and use of the merchandise.
• Wraps or bags merchandise for customers.
• Cleans shelves, counters, or tables throughout the day.
• Removes and records the amount of cash in register at end of shift and complete a deposit slip to drop off at a company safe at the end of each daily shift.
• Assist with closings as necessary.
• Train new staff on RTP and opening/closing procedures as necessary.
• Perform cashier functions: operate cash register; take payment and return correct change; process credit card payments; RTP client close and location close at the end of the day.
• Assist customers; locate products; answer questions about products; place special orders; handle problems or complaints, referring to manager or other senior staff member if appropriate.
• Keeps record of sales, prepares inventory out of stock, and assists in ordering merchandise.
• Helps connect a relationship with Retail Managers and vendors.
• Provides a guest experience that exceeds members/guests expectations.
• Help plan, budget and execute Trunk shows in the retail location.
• Helps plan, budget and assist Retail Director in Store Fiscal Year Budgets.
• Perform related tasks or special projects as assigned.

Supervisory Responsibilities:                                               

Directly supervises 3-5 employees in the Retail Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Employee is returning to retail sales within the company or has at least one year previous experience in sales or retail. 

Education and/or Experience:                                              

High school diploma or general education degree (GED).  One to three months related supervisory experience.

Language Skills:                                                        

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:                                                  

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:                                                       

To perform this job successfully, an individual should have knowledge of Point of Sale System Accounting software; Microsoft Outlook, Internet Explorer Internet software; and Microsoft Office software.

Other Skills and Abilities:                                                     

Must possess excellent time management skills and the ability to work independently as well as basic computer knowledge: 

• Must have the ability to handle and perform simple cash, check, and credit card transactions.
• Strong communication and problem solving skills. 
• Must be able to identify areas that may need improvement and have the initiative to seek solutions.
• Must be a team player.

Other Qualifications:

Must have a valid driver’s license.

Must be able to work weekends, holidays, and overtime.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is infrequently exposed to outside weather conditions.  The noise level in the work environment is usually quiet.

The Telluride Lift Maintenance Department is looking for a full-time, year-round Ski Lift Electrician to join the crew.  Ideally, this person would be able to start immediately to assist with ongoing winter and summer maintenance.  The Lift Maintenance crew is a group of dedicated, hard-working individuals who are passionate about skiing/snowboarding, and ski lifts.  Above all, we pride ourselves in assuring that the lifts are safe for our guests, and we strive to keep them running efficiently in order to provide a world-class skiing and snowboarding experience. 

Duties and Responsibilities:-

• Work under the supervision of senior lift electricians and mechanics
• Learn how to service the wide variety of ski lifts that are present at Telluride Ski Resort
• Assist in maintaining and troubleshooting ski lift motors, control circuits, tower circuits, and terminal/lift shack heaters
• Read and navigate various electrical schematics in order to troubleshoot electrical issues
• Must also help with mechanical repair/service, such as lubrication, tower sheave assembly alignment, changing sheave wheels, etc.
• Perform routine inspections of motor rooms and lift line equipment
• Assist in the training of lift operators
• Assist in special projects
• Help to provide the guests with a world-class experience
• Adhere to Telluride Ski and Golf policies and procedures
• Adhere to the Skier Responsibility Code and the Colorado Skier Safety Act

Qualifications and Experience:

• High school diploma or GED
• Must have a valid driver’s license
• Must possess basic electrical knowledge
• Must be proficient in using and troubleshooting low voltage control systems. This includes PLC’s, relay logic, and digital control systems (ski lift control system experience is preferred)
• Must be proficient in the operation of a digital multimeter, and know how to use it to troubleshoot control circuits
• Must have experience reading and navigating electrical schematics
• Must be able to work effectively at elevations up to 12,570’ (top of Revelation Lift)
• Must be able to work outdoors during inclement weather
• Must be able to regularly lift and move 50 lbs, and occasionally up to 100 lbs
• Must own and use basic personal tools. A digital multimeter will be provided.
• Must be comfortable riding in a work chair and climbing/working on the ski lift towers using a fall protection harness
• Must be at least an intermediate skier or snowboarder in order to travel to all ski lift terminals in the winter
• Must be able to drive ATV’s and snow machines

The Telluride Lift Maintenance Department is looking for a full-time, year-round Level 2 Lift Mechanic to join the crew.  Ideally, this person would be able to start immediately to assist with ongoing summer maintenance.  The Telluride Lift Maintenance crew is a group of dedicated, hard-working individuals who are passionate about skiing/snowboarding, and ski lifts.  Above all, we pride ourselves in assuring that the lifts are safe for our guests, and we strive to keep them running efficiently in order to provide a world-class skiing and snowboarding experience. 

Duties and Responsibilities:

• Work under the supervision of senior lift mechanics
• Learn how to service the wide variety of ski lifts that are present at Telluride Ski Resort
• Assist in basic mechanical repairs of ski lifts and ski lift components
• Lubricate ski lift components
• Align tower sheave assemblies and change sheave wheels
• Perform routine inspections of motor rooms and lift line equipment
• Assist in training lift operators
• Assist in special projects
• Help to provide the guests with a world-class experience
• Adhere to Telluride Ski and Golf policies and procedures
• Adhere to the Skier Responsibility Code and the Colorado Skier Safety Act

Qualifications and Experience:

• Minimum 5 years of Lift Maintenance experience with good references
• High school diploma or GED
• Must have a valid driver’s license
• Must be able to work effectively at elevations up to 12,570’ (top of Revelation Lift)
• Must be able to work outdoors during inclement weather
• Must be able to regularly lift and move 50 lbs, and occasionally up to 100 lbs
• Must own and use basic personal tools
• Must be comfortable riding in a work chair and climbing/working on the ski lift towers using a fall protection harness
• Must be at least an intermediate skier or snowboarder in order to get to all lift terminals in the winter
• Must be able to drive ATV’s and snow machines

Apply online at https://tellurideskiresort.com/employment/

Apply online at https://tellurideskiresort.com/employment/

Apply online at https://tellurideskiresort.com/employment/

Apply online at https://tellurideskiresort.com/employment/

Apply online at https://tellurideskiresort.com/employment/

Apply online at https://tellurideskiresort.com/employment/

Located in the heart of Mountain Village, Heritage has professional leadership, high quality products and service, and is a great environment to work in. Come and join a team that focuses on providing a unique shopping experience and quality customer service that stands out.

If you have at least 6 months of related retail or guest service experience, an entrepreneurial spirit and are passionate about providing quality customer service that impacts each and every customer, we would love to talk to you.

 

Position Overview:                                      

-Part-time and Full-time

 

Essential Responsibilities:

. Achieve daily sales goals and increase customer satisfaction by providing excellent customer service and a unique shopping experience for every customer.

. Execute effective sales techniques and train/develop others to increase sales and the overall quality of customer service.

. Create an appealing store environment including, effective eye catching displays, proper store flow, and an excellent overall store vibe that clearly stands out.

. Effectively able to work independently, take direction and execute specific responsibility with precision.

. Utilize and foster excellent communication skills, team skills and specific attention to details that will promote a cohesive team working together to deliver the best possible customer shopping experience.

. Consistently and accurately manage all cash handling and store closing responsibilities.

. Ability to quickly learn brands and store products in order to make recommendations and respond to any customer inquiries and questions to create a specialized customer experience.

. Consistently follow store guidelines for all services.

. Must adhere to Telluride Ski and Golf policies and procedures.

. Support Telluride Ski and Golf sustainability initiatives.

. Other duties as assigned by management.

 

Qualifications :

. Strong retail experience and or customer service background required.

. Passion for providing precision quality customer service and taking it to the highest level.

. Detailed experience and demonstrated past results achieving daily sales goals and increasing customer satisfaction.

. Demonstrated ability to work independently, take direction and execute specific responsibilities with precision.

. Demonstrated retail sales experience providing quality personalized service that exceeds customer expectations.

. Demonstrated experience handling difficult situations and turning them into positive outcome.

. High school diploma or general education degree (GED) and one to three months of retail experience.

. Must be able to work weekends, holidays and overtime.

. Punctuality is essential.

Benefits

Substantial Retail Discounts

Competitive Pay, Sales Commissions,

Summary: Serves meals to patrons in the context of a banquet or catered event environment by performing the following duties.

 

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Presents menu, directs patrons to buffet, answers questions, and makes suggestions regarding food and service.
• Garnishes and decorates dishes preparatory to serving.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment's size and practices.
• Clears and resets counters, buffets or tables at conclusion of each course.
• Overall set up of event as directed by Site Manager.
• Adheres to all policies and procedures designated by Mountain Dining management team.
• Maintain all health codes and sanitation requirements.
• Provide a guest experience that exceeds the guest’s expectations.
• Supports TSG Ski & Golf sustainability initiatives.
• Adheres to TSG Ski & Golf policies and procedures.
• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act

 

Supervisory Responsibilities:                                               

This job has no supervisory responsibilities.

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience:                                              

High school diploma or general education degree (GED); or 6 to 12 months related experience and/or training.  Fine dining serving experience is preferred.

 

Language Skills:                                                        

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.

 

Mathematical Skills:                                                  

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

 

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills:                                                       

To perform this job successfully, an individual should have knowledge of RTP software.

 

Other Qualifications:

• Must be able to work effectively at elevations of 10,000 feet or higher.
• Must be able to work nights, weekends, holidays and overtime.
• Must be able to function effectively in inclement weather conditions.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and taste or smell. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.