Telluride Ski and Golf Resort
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Our Jobs

  • Adventure Activities Operator

    The Adventure Center
    Telluride
    $15.00 / hour

    The Job

    Our department provides our guests the Safest, most Efficient, and Enjoyable experience on our various adventure activities available mid-June through Labor Day in September! We all get to capitalize on a great team dynamic and a beautiful outdoor work environment while creating a fun guest experience one guest at a time. This is a Summer seasonal position with a start date – June 6th.  Currently seeking Full Time employees to round out our summer roster.

    The Mission

    • Safely attend to every guest and employee in a helpful and friendly manner.
    • Perform daily operations in a way that supports a Safe and Healthy work environment
    • Ensure a punctual and professional character every day of the summer.
    • Contribute to a hardworking, and fun filled team.
    • Have fun and get involved – Telluride delivers on a tremendous summer, mountain lifestyle!

    The Qualifications

    • We love outgoing personalities with a passion for the outdoors and a desire to share it!
    • People who are excited to work outside in all types of weather conditions.
    • A safety first driven mentality, for our guests and for our team.
    • Good with kids and a family-centric environment
    • Previous experience with ropes courses or bungee trampoline of any sort is a plus.
    • Adaptability, a flexible attitude, and a strong work ethic.
  • Adventure Center Lead Program Instructor

    Telluride
    $18.00 / hour

    Summary : The Adventure Center Lead Program Instructor will have all the responsibilities of the Kid's Program Instructor in addition to assisting with program development and business management. The Lead Instructor will assume a supervisory role when the Adventure Manager is out of office.

    This is a Full-Time Year-Round position during the summer and winter seasons with an approximately 6-week long off-season in the spring and fall. Benefits available after completing 1300 hours within one year from starting date. Employee housing is available with this position. Starting wage: $18/hr

    Essential Responsibilities:

    • Year-round responsibilities
      • Creating environmentally-focused programs and training staff on how to lead these programs.
      • Assisting management with ongoing marketing efforts and projects.
      • Planning and marketing special events.
      • Conducting email outreach to families and concierges.
      • Collaborating with co-workers and management to keep our programs fresh and exciting.
      • Perform other duties as requested by management.
      • Provide a guest experience that exceeds the guest’s expectations.
      •   Support Telluride Ski & Golf sustainability initiatives.
      • Adhere to Telluride Ski & Golf policies and procedures.
      • Must be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
         
    • Summer Responsibilities
      • Training staff on environmental education-based program curriculum.
      • Assist with the flow of morning check-in at camp.
      • Assist staff with preparing their lessons and plans for the day.
      • Lead the Camp Guidelines talk at the beginning of every morning.
      • Exerting a friendly and energetic attitude to get campers excited for the day!
      • Going out and helping lead camp programs with kids ages 5 – 14.
      • Planning and orchestrating our annual Kids Adventure Race.
    • Winter Responsibilities
      • Attend to the front desk and take reservations for all Adventure Center programs.
      • Fulfill opening and closing procedures at the reservation desk.
      • Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
      • Assist with retail sales and inventory fulfillment at the Adventure Center desk.
      • Training staff on all crafts and environmental-ed based outdoor programs.
      • Leading nature-centered full-day and half-day programs for kids ages 5 – 12.
      • Leading 2-hour snowbike Certification Courses
      • Assist in maintenance and inventory of snowbike fleet.
  • Allred's Manager

    Food & Beverage
    Telluride

    Summary:  Supervises all front house personnel during food service and during the General Manager’s days off or absence. Coordinates activities of dining room personnel to provide fast and courteous service to patrons by performing the following duties.

    Essential Duties and Responsibilities: include the following. Other duties may be assigned.

    • Maintains a high level of customer service and regularly engages in conversations with patrons to ensure customer satisfaction.
    • Handles all monies and ensures that the safe balances consistently on a daily basis.
    • Trains and directs cashiers in ringing up food and beverage purchases.
    • Responsible for assigning drawers to cashiers and holds staff accountable for their money and transactions.
    • Responsible for Aloha reports, function and maintenance.
    • Responsible for adherence of all current sanitation requirements.
    • Manages staff daily on dining room procedures.
    • Supervises proper cleaning and maintenance of dining room and all public areas of facility, including bathrooms.
    • Ensures that dining area is set up prior to service.
    • Ensures that dining area is clean and prepared for next day service.
    • Greets guests and explains food ordering process for the venue.
    • Handles complaints of patrons.
    • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
    • Inspects dining room serving stations for neatness and cleanliness, and requisitions dining room supplies for tables and serving stations and assures side work and stocking is complete.
    • Assists in training dining room employees.
    • Assists personally or through subordinates with the stocking, cleanliness and maintenance of the scramble area.
    • Provides a guest experience that exceeds the guest’s expectations.
    • Supports TSG Ski & Golf sustainability initiatives.
    • Adheres to TSG Ski & Golf policies and procedures.
    • Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

     

    Supervisory Responsibilities:                                                

    Assists in supervision of 3-12 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include scheduling and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in concert with facility Manager.

  • Assistant Controller

    The Peaks Hotel & Spa
    Telluride
    $55,000.00 / year

    Summary:  Support management of accounting processes and systems. Possibly including but not limited to: payroll submission, accounts payable, accounts receivable, SMS property management and hospitality software, owner statements and communications, daily audit and posting.

    Salary Range: 50K-55K DOE

    Essential Duties and Responsibilities: include the following. Other duties may be assigned.

    ·Assist  Preparation, Review, and application of all owner income and expenses. Assist statement preparation for property management division. Process check requests. Prepare and mail statements for distribution.

    ·Assist in managing accounts payable work flow through general cashier

    ·Assist in managing Accounts Receivable billing, aging and customer service

    ·Assist with annual audit, other audits, etc.

    ·Cross train and support POA accountant

  • Assistant Director of Engineering

    Peaks Hotel Resort & Spa
    Telluride

    Summary: The Peaks Engineering Assistant Director reports to The Peaks Director of Engineering and assists with or is directed to accomplish, a variety of tasks on a daily basis that will include, but is not limited to specific tasks.

     

    Essential Duties & Responsibilities:

    • Researching materials and repair and construction alternatives based on repair and maintenance needs and capital needs.
    • Ordering and purchasing of materials as directed.
    • Determines limits and maintains inventories of parts and supplies at adequate levels to ensure materials are on hand.
    • Designs and draws small construction projects based on construction needs and present to Facilities Director.
    • Develops and updates Gantt charts on project planning, progressions and construction schedules and presents to Facilities Director weekly.
    • Develops maintenance and repair schedules for Crew Supervisor based on work load planning to be presented to Facilities Director and Crew Supervisor weekly.
    • Trains and ensures that the Crew Supervisor understands and uses the work order system for all work orders.
    • Updates the work order system, maintains database as well as writes and assigns work orders based on priority.
    • Assists in the develop, implementation, records and ensure that all crew members are trained as needed in all areas of general safety, specific safety, general trainings and departmental trainings maintains and reports status to Director of Engineering on a weekly basis.
    • Recommends safety planning and training based on changes or potential concerns brought by changes in Jobs or changes in safety protocol.
    • Assists in the development of building repair lists and plans for repairs based on budgeting constraints and urgency of need.
    • Attends manager level meetings with Director of Engineering and or in place of the Director as needed.
    • Develops and maintains all records, maps, photos and documents of buildings and projects physically and electronically.
    • Assures that the Crew Supervisor is repairing and constructing projects based on design and budget parameters and reports on any discrepancies to the Director.
    • Maintains Kronos based on budgeting for capital projects.

     

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

     

    Equipment and Tool Operation:

    Employee must be capable of operating a variety of equipment relative to this position which shall include, but not limited to, trucks, snowmobiles, Snow Cats, electric power tools, levels, shovels, picks, masonry equipment, ladders, other hand and power tools that are needed to complete a certain task in a safe and effective manner.

     

    Education and/or Experience:                                              

    High School diploma or General Education Degree (GED). Minimum 5 years of experience in Facilities Maintenance or a similar trade or building construction related field.

     

    Language Skills:                                                        

    Ability to read a multi-syllable words and to recognize similarities and differences between words and between series of numbers. The ability to read and write at the 12th grade level.

     

    Mathematical Skills:                                                  

    Basic understanding of algebra and geometry at a 12th grade level.

     

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out multistep instructions.  Be able to identify complex problems and determine root cause for prevention and repair.

     

    Other Qualifications

    • Must have valid Colorado driver’s license, and must present the driver’s license for verification to HR.
    • Must be able to work nights, weekends, holidays and overtime as directed.
    • Must be able to function effectively at elevations of 10,000 feet or higher.
    • Must be able to function effectively in all inclement weather conditions.

     

    Physical Demands:

     The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Employee must be able to work a 40 hour work week. While performing the duties of this job, the employee is regularly required to traverse on uneven and rough terrain, as well as paved and unpaved trails, use hands and arms to handle and manipulate objects, tools or controls; and operate foot controls on equipment.  The employee is frequently required to stand, sit, climb, balance, stoop, kneel, crouch, and crawl.  When operating equipment the employee is frequently exposed to bouncing, jostling, twisting and turning of the upper body.  The employee must occasionally lift and/or move up to 80 lbs.

     

    Work Environment:

     The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; outside weather conditions, including extreme heat, extreme cold, as well as wet and slippery conditions.  While outside the employee is occasionally exposed to direct sunlight, dust, pollen and equipment exhaust fumes. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate, but can be loud when around machinery or equipment.

  • Backwaiters

    Various F&B outlets
    Telluride
    $9.30 / hour + tips

    Apply online at https://tellurideskiresort.com/employment/

  • Banquet Server

    Gorrono Ranch
    Telluride
    $25.00 / hour + tips

    Gorrono Ranch Banquet Server Position

    Seasonal part-time and full-time positions available

    Summer Season – June through October

    As a Banquet Server at Gorrono, you will be working in a high scale, fine dining environment. Here is a brief synopsis of what it takes to be a team member of Gorrono Ranch.

    Goronno Ranch is an all-weather outlet. We are open only on event days which fluctuate weekly.

    Gorrono Ranch opening day is around Memorial Day weekend and goes through mid-October.

    The day starts anywhere between 12pm and 4pm and goes roughly until midnight.

    Some of the perks of the job:

    • Very competitive pay
    • Free Mountain Bike Season Pass
    • Discounts on food and beverages at other Telluride Ski Resort Restaurants
    • A free “family meal” that is provided each shift
    • Working in one of the most beautiful settings in the world
    • Possibility for health insurance, 401k, Paid Time Off for long term employees

    To be a Banquet Server, you must have these attributes:

    Attitude - fresh, optimistic, enthusiastic, and service-laced - you are here to serve our guests and provide them with an exceptional dining experience.

    Aptitude - you need to be able to think quickly on your feet, make smart decisions, and learn our menu inside and out.

    Adaptability - you won't be successful flying solo- you will be a functioning member of a team, and you need to be willing to lend a helping hand to any teammate at any time.

    Availability - we have a variety of shifts available. Most of our teammates work 30-40 hours per week including weekends; flexibility is key. Open availability preferred.

    The Banquet Server performs guest service by offering a high level of service and acting in a manner that conveys the highest possible degree of hospitality. The Banquet Server carefully monitors the operation of the venue and assists the manager in providing excellent guest service.

    Responsibilities and essential job functions include but are not limited to the following:

    • Acts with integrity, honesty and knowledge that promote the culture, values and mission
    • Follows our sequences of service
    • Is familiar with the format of a BEO
    • Greet guests in a friendly manner
    • Maintains a calm demeanor during periods of high stress or unusual events.
    • Carefully follows the direction of the manager and identifying and solving present and potential guest problems
    • Able to clearly understand and follow uniform and grooming expectations and standards
    • Maintains a clean and organized workspace
    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include afternoons, evenings, weekends, nights and/or holidays
    • Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
    • Available to perform many different tasks within the venue during each shift
    • Read, write and comprehend the English language
    • Stand for long periods of time
    • Work at a pace consistent with changing business volume and demands
    • Ability to learn quickly
    • Ability to understand and carry out oral and written instructions and request clarification when needed
    • Strong interpersonal skills
    • Ability to work as part of a team
    • Ability to build relationships
  • Banquet Server (On Call)

    The Peaks Hotel & Spa
    Telluride
    $25.00 / hour

    Summary: Serves meals to patrons in the context of a banquet or catered event environment by performing the following duties.

     

    Essential Duties and Responsibilities: include the following. Other duties may be assigned.

    • Presents menu, directs patrons to buffet, answers questions, and makes suggestions regarding food and service.
    • Garnishes and decorates dishes preparatory to serving.
    • Observes diners to respond to any additional requests and to determine when meal has been completed.
    • Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment's size and practices.
    • Clears and resets counters, buffets or tables at conclusion of each course.
    • Overall set up of event as directed by Site Manager.
    • Adheres to all policies and procedures designated by Mountain Dining management team.
    • Maintain all health codes and sanitation requirements.
    • Provide a guest experience that exceeds the guest’s expectations.
    • Supports TSG Ski & Golf sustainability initiatives.
    • Adheres to TSG Ski & Golf policies and procedures.
    • Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act

     

    Supervisory Responsibilities:                                               

    This job has no supervisory responsibilities.

     

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Education and/or Experience:                                              

    High school diploma or general education degree (GED); or 6 to 12 months related experience and/or training.  Fine dining serving experience is preferred.

     

    Language Skills:                                                        

    Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.

     

    Mathematical Skills:                                                  

    Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

     

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

     

    Computer Skills:                                                       

    To perform this job successfully, an individual should have knowledge of RTP software.

     

    Other Qualifications:

    • Must be able to work effectively at elevations of 10,000 feet or higher.
    • Must be able to work nights, weekends, holidays and overtime.
    • Must be able to function effectively in inclement weather conditions.

     

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to stand; walk; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and taste or smell. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

     

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

  • Bartender

    Various F&B outlets
    Telluride
    $9.30 / hour + tips

    Apply online at https://tellurideskiresort.com/employment/

  • Bellman

    Inn at Lost Creek
    Telluride

    Provide hotel guests with efficient and professional bell service.  Provide delivery and collection of luggage.  Safely drive and parking guest & hotel vehicles.  Escort guests to room and orientating them to the features of the room. Pick-up and drop off guests at the airport.  Knowledge of the area preferred. 

    The ideal candidate would have excellent service skills, a clear driving record and the ability to work weekends. 

  • Bike Park Grom Camp Guide

    Bike Park
    Telluride
    $17.00 / hour

    Full Time positions 5 days a week Monday – Friday for 8-9 weeks, hourly wages.

    Do you have a passion for working with resort guests AND a passion for mountain biking?  As a Bike Park Grom Camp Guide you’ll get the best of both worlds.  This is a great opportunity to work with Telluride’s Bike Park youth guests this summer, having the ability to create amazing experiences and build lasting relationships with guests.  Strong organizational skills and the ability to multitask while working with a group of guests are must-have skills. 

    It is strongly recommended that applicants for this position have at least 500 hours of prior guiding/coaching experience.  

    A typical day as a Bike Park Guide includes:

    • Attend the Daily Morning Meeting with your supervisor(s) and fellow guides
    • Help check in and interact with guests or parents about expectations of the day, any special needs, and how the experience will flow
    • Organize your guests pre-ride, including setting expectations for the product they registered for, ensuring their mountain bike and gear are adjusted properly, and providing sunscreen, water and anything else that will set the guest up for a successful ride
    • Introduce guests to the equipment they’ll use to learn to mountain bike and help them fall in love with the sport we all love
    • Have a strong focus on safety - keep yourself, your guests, and the guests around you safe and healthy
    • Attend to all the needs of children to ensure they’re having fun!
    • Help the kids boast to their parents about the rad skills they learned during the day.
    • Create those “Fridge Moments” – experiences that end up as a picture on the family’s refrigerator when they get home
    • Attend all training sessions and be responsible for maintaining your toolkit, first aid pack and bike.
    • Leading nature-centered day trips two days a week during camp
    • Assisting with special programs including but not limited to mountaineering, paddle boarding, outdoor games and activities
    • Sign out for the day and discuss with the other guides and your supervisor how the day went and what the plan is for tomorrow

    No prior mountain bike guiding experience necessary, however, a passion for working with guests of all ages, including children, is a must and prior related experience is valued.  Our Bike Park Guide program is a tight-knit community, so playing well with children, peers, and supervisors are musts.

    Qualifications:

    • Must love to mountain bike in the park and on the trails and have the skills to ride green, blue, and black technical and freeride trails
    • Passion for working with resort guest, including children
    • Strong focus on safety and good decision making
    • Ability to take direction and work independently
    • “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
    • Must be able to work weekends and overtime. 
    • High school diploma preferred
    • Must be willing to work in inclement weather in a physical work environment (yup, we’ll be riding in the sun, rain, and sometimes even in the cold!)

    Benefits include:

    • An unrestricted, full Employee Season Pass
    • Discounts at the resort’s retail and culinary outlets
    • Competitive hourly pay structure
    • Discounted access to the Peaks Hotel and Spa workout facility
    • Bike Park uniform and Personal Protective Equipment
  • Bike Park Guide

    Bike Park
    Telluride

    Seasonal Part and Full Time positions, hourly wages.

    Do you have a passion for working with resort guests AND a passion for mountain biking?  As a Bike Park Guide you’ll get the best of both worlds.  This is a great opportunity to work with Telluride’s Bike Park guests this summer, having the ability to create amazing experiences and build lasting relationships with guests.  Strong organizational skills and the ability to multitask while working with a group of guests are must have skills. 

    It is strongly recommended that applicants for this position have at least 500 hours of prior guiding/coaching experience.  

    A typical day as a Bike Park Guide includes:

    • Attend the Daily Morning Meeting with your supervisor(s) and fellow guides
    • Help check in and interact with guests or parents about expectations of the day, any special needs, and how the experience will flow
    • Organize your guests pre-ride, including setting expectations for the product they registered for, ensuring their mountain bike and gear are adjusted properly, and providing sunscreen, water and anything else that will set the guest up for a successful ride
    • Introduce guests to the equipment they’ll use to learn to mountain bike and help them fall in love with the sport we all love
    • Have a strong focus on safety - keep yourself, your guests, and the guests around you safe and healthy
    • Attend to all the needs of children to ensure they’re having fun!
    • Help the kids boast to their parents about the rad skills they learned during the day.
    • Create those “Fridge Moments” – experiences that end up as a picture on the family’s refrigerator when they get home
    • Attend all training sessions and be responsible for maintaining your toolkit, first aid pack and bike.
    • Sign out for the day and discuss with the other guides and your supervisor how the day went and what the plan is for tomorrow

    No prior mountain bike guiding experience necessary, however a passion for working with guests of all ages, including children, is a must and prior related experience is valued.  Our Bike Park Guide program is a tight-knit community, so playing well with children, peers, and supervisors are musts.

    Qualifications:

    • Must love to mountain bike in the park and on the trails and have the skills to ride green, blue, and black technical and freeride trails
    • Passion for working with resort guest, including children
    • Strong focus on safety and good decision making
    • Ability to take direction and work independently
    • “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
    • Must be able to work weekends and overtime. 
    • High school diploma preferred
    • Must be willing to work in inclement weather in a physical work environment (yup, we’ll be riding in the sun, rain, and sometimes even in the cold!)

    Benefits include:

    • An unrestricted, full Employee Season Pass
    • Discounts at the resort’s retail and culinary outlets
    • Competitive hourly pay structure
    • Discounted access to the Peaks Hotel and Spa workout facility
    • Bike Park uniform and Personal Protective Equipment
  • Bike Park Trail Crew

    Bike Park
    Telluride

    Bike Park Trail Crew members build, maintain, and inspect bike and multi-use trails throughout the Telluride Ski Resort Trail Network.  The main objective is to provide a safe, fun, and sustainable experience for all trail users and employees. 

    Job Requirements: Must be able to lift 50lbs on a regular basis, and 100lbs on occasion, Work outdoors in all conditions: heat, cold, rain, snow, and high winds.

    Minimum Skills:

    • Basic Hand Tools: shovel, rake, ax, hand saw, hammer
    • Basic Power Tools: drill, circular saw, power sander
    • Motor Vehicle operation and valid Driver’s License
    • Guest Service, approachability and a willingness to help

    Skills to be acquired through on the job training (if deficient)

    • Mountain driving and off-road vehicle operation
    • Basic Chainsaw safety and use
    • Basic excavator safety and use
    • Trail building and design
    • Storm water and run-off management
    • Lift Evacuation procedure

    Daily Requirements:

    • Trail Check: basic inspection of trails and their readiness for public including tread, potential hazards and feature inspection
    • Cut corridor for new trails
    • Hand finish/shape trail after excavator work is complete
    • Revegetation and clean-up of trail corridor and disturbed areas
    • Install signage and trail markers for public information
    • Assist with Guest Service on and around the mountain
  • Boutique Retail Associate - Heritage

    Retail
    $15.00 / hour

    Located in the heart of Mountain Village, Heritage has professional leadership, high quality products and service, and is a great environment to work in. Come and join a team that focuses on providing a unique shopping experience and quality customer service that stands out.

    If you have at least 6 months of related retail or guest service experience, an entrepreneurial spirit and are passionate about providing quality customer service that impacts each and every customer, we would love to talk to you.

     

    Position Overview:                                      

    -Part-time and Full-time

     

    Essential Responsibilities:

    . Achieve daily sales goals and increase customer satisfaction by providing excellent customer service and a unique shopping experience for every customer.

    . Execute effective sales techniques and train/develop others to increase sales and the overall quality of customer service.

    . Create an appealing store environment including, effective eye catching displays, proper store flow, and an excellent overall store vibe that clearly stands out.

    . Effectively able to work independently, take direction and execute specific responsibility with precision.

    . Utilize and foster excellent communication skills, team skills and specific attention to details that will promote a cohesive team working together to deliver the best possible customer shopping experience.

    . Consistently and accurately manage all cash handling and store closing responsibilities.

    . Ability to quickly learn brands and store products in order to make recommendations and respond to any customer inquiries and questions to create a specialized customer experience.

    . Consistently follow store guidelines for all services.

    . Must adhere to Telluride Ski and Golf policies and procedures.

    . Support Telluride Ski and Golf sustainability initiatives.

    . Other duties as assigned by management.

     

    Qualifications :

    . Strong retail experience and or customer service background required.

    . Passion for providing precision quality customer service and taking it to the highest level.

    . Detailed experience and demonstrated past results achieving daily sales goals and increasing customer satisfaction.

    . Demonstrated ability to work independently, take direction and execute specific responsibilities with precision.

    . Demonstrated retail sales experience providing quality personalized service that exceeds customer expectations.

    . Demonstrated experience handling difficult situations and turning them into positive outcome.

    . High school diploma or general education degree (GED) and one to three months of retail experience.

    . Must be able to work weekends, holidays and overtime.

    . Punctuality is essential.

    Benefits

    Substantial Retail Discounts

    Competitive Pay, Sales Commissions,

  • Canopy Adventure Guide

    Telluride

    Summary:  Responsible for minimizing risk on-course for both staff and participants, acting as the primary responder in incident response, and performing the required facilitation tasks for the systems and elements on the course by performing the following duties:

    Essential Duties and Responsibilities: include the following. Other duties may be assigned:

    • Daily opening and closing procedures of the zip-line course.
    • Conduct inspections of all course components and gear.
    • Fit harnesses, helmets, gloves and brake pads correctly and supervise the use of all safety equipment.
    • Conduct pre-tour safety orientation for each group.
    • Demonstrate proper riding position.
    • Observes students during practice to detect and correct mistakes.
    • Perform course retrievals and rescues.
    • Assure the safety and wellbeing of each guest throughout the tour.
    • Engage each and every guest to ensure a memorable experience.
    • Identify and assist with course maintenance efforts.
    • Follow all policies and procedures for safety, personal appearance and promote respect for our mountain environment.
    • Attend appropriate daily guide line-ups and morning meetings.
    • Responsible for understanding, checking, and managing personal schedule on a daily basis.
    • Monitor facilities, equipment and environment to provide safe, efficient operations.
    • Responds to incidents and accidents professionally and quickly.
    • Adhere to all safety protocols, rules, and regulations.
    • Participate in all necessary training clinics and events to maintain current and up to industry best practices.
    • Seeks to upgrade teaching and sliding ability to better serve the guests and obtain a better understanding of the instructors job
    • Provide a guest experience that exceeds the guest’s expectations.
    • Models the company goals and expectations.
    • Supports Telluride Ski & Golf sustainability and safety initiatives.
    • Adheres to Telluride Ski & Golf policies and procedures.

    Age and/or Experience:                                                             

    Must be 18 years of age or older and prior experience with outdoor recreation, athletics, educational roles, and zip lining/rock climbing a plus.

    Language Skills:                                                             

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence and maintain records of trainings attended, operating hours and inspection hours; Ability to speak effectively before groups of customers or employees of organization.

    Communication Skills

    • Communicate in a clear and understandable fashion with participants and other staff members.
    • Able to effectively communicate in an appropriate manner in the programming environment with or without accommodation.
    • Effectively communicate with participants based on their personality type, especially during sensitive, interpersonal contacts. 
    • It is recommended that Staff and/or Operators maintain records of trainings attended, operating hours and inspection hours.

    Mathematical Skills:                                                    

    Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

    Reasoning Ability and Decision Making:                                                             

    • Comprehend and implement oral and written instructions.
    • Apply reasoning skills when confronted with circumstances requiring a discretionary decision.
    • Establish priorities and construct further plans after an initial assessment.
    • Formulate and implement an appropriate course of action in a given situation for which no specific rule or procedure has been established.
    • Apply theory-based instruction or training to actual incidents/situations.

    Computer Skills:                                                            

    To perform this job successfully, an individual should have access to the internet and the ability to login in to appropriate websites to check schedules.  Individual should also have the ability to use Risk Management software for daily and periodic course and equipment inspections and reporting.

    Certificates, Licenses, Registrations:

    Possess Children and Adult First Aid and CPR Certification before first day of work.

    Bonsai Level 1/2 certification preferred.  Prerequisites for each certification are as follows:

    • The prerequisites to being certified / qualified by Bonsai as a Level 1 course practitioner include:
      • Must be 18 years or older
      • Must meet participant requirements for the course
      • Attend training hours
      • Successfully complete testing per certification requirements
      • (Accommodations available to meet ADA requirements)
    • The prerequisites to being certified / qualified by Bonsai as a Level 2 course practitioner include:
      • Meet the prerequisites for Level 1 course practitioner
      • Have 200 hours of documented on-course facilitation
      • Successfully complete testing or training

    Other Skills and Abilities:                                                          

    • Must successfully complete and pass the Telluride Canopy Tour zip-line training course by Bonsai Design.
    • Guest Service driven.
    • Good communication skills and professional presentation.
    • Must be able to handle stressful situations calmly and effectively.
    • Must have great attention to detail to ensure guest safety and overall enjoyable experience.
    • Honest, respectful and trustworthy.
    • Flexible.
    • Works well in a fast paced environment.
  • Canopy Adventure Supervisor

    Telluride

    Summary: Assist canopy tour manager in supervising the daily operations, by performing the following duties:

    Essential Duties and Responsibilities: include the following. Other duties may be assigned:

    • Ensure accuracy, confidentiality and timeliness of records generated in the Canopy Tour area.
    • Oversee operations to ensure adequate staffing, appropriate scheduling, and the administration and assignment of guide experiences.
    • Assist the manager with the annual performance evaluation of employees.
    • Assigns work to guides according to established criteria.
    • Assists with auditing and approving staff time cards.
    • Attends and or leads appropriate daily guide line-ups and morning meetings
    • Observes guides while working to detect and correct mistakes, helping maximize efficiency and effectiveness.
    • Addresses all staff, guest, and parent issues with compassion and professionalism.
    • Responsible for timely departure and return of guide experiences.
    • Educates and generates employees support for company policies maintaining an enthusiastic manner.
    • Communicates with staff daily.
    • Models the company goals and expectations.
    • Models the essence of exemplary canopy tour guides.
    • Attends to and finalizes all administrative work on a daily basis.
    • Monitor facilities, equipment and environment to provide safe, efficient operations.
    • Explains and demonstrates use of apparatus and equipment.
    • Explains and enforces safety protocols, rules, and regulations.
    • Attends all appropriate departmental and company-wide meetings.
    • Participate in all necessary training clinics and events to maintain current and up to industry best practices.
    • Responds to incidents and accidents in guide products professionally and quickly.
    • Prepares all paperwork in a timely and accurate manner.
    • Provide a guest experience that exceeds the guest’s expectations.
    • Supports Telluride Ski & Golf sustainability and safety initiatives.
    • Adheres to Telluride Ski & Golf policies and procedures.

    Supervisory Responsibilities:                                                   

    Supervise a total of 10-20 employees for the Canopy Tour. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws; Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Experience:                                                     

    At least 3 years related experience in supervising and/or Canopy Tour/Zipline operations.

    Language Skills:                                                             

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence; Ability to speak effectively before groups of customers or employees of organization.

    Mathematical Skills:                                                    

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; Ability to apply concepts of basic algebra and geometry.

    Reasoning Ability:                                                        

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Computer Skills:                                                            

    To perform this job successfully, an individual should have extensive knowledge of RTP software; Microsoft Outlook, Microsoft Explorer Internet software; Microsoft Excel Spreadsheet software and Microsoft Word software.

    Certificates, Licenses, Registrations:

    Successfully completes in-house Bonsai training.

    Other Skills and Abilities:                                                          

    • Must be able to work evenings, weekends, holidays and overtime.
    • Must be able to function effectively at elevations of 10,000 feet or higher.
    • Must be able to function effectively in inclement weather conditions.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 50 lbs, frequently lift and/or move up to 100 lbs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

  • Certified Electrician

    The Peaks Hotel & Spa

    Summary: Performs a variety of electrical and facilities work including installation, alteration, additions, repairs, troubleshooting, personally and with the assistance of other employees or sub-contractors.

    Essential Duties and Responsibilities: include the following. Other duties may be assigned.

    • Performs all electrical tasks with general supervision, possesses a Master level Colorado electrical license.
    • Must be the state certified Colorado master license holder for Telluride Ski and Golf LLC electrical contractors license.
    • Has the ability to read and understand blueprints, terminate cable, install and troubleshoot control wiring from drawings, is able to demonstrate experience factors and must be sufficient on rough in and finish work.
    • Must be able to meet code for new as well as retrofit work
    • Must be willing to accomplish small tasks as well large projects.

    We have high knowledge of high voltage work in many areas of the resort.

    • Deals with commercial installs/remodels and repairs to electrical equipment as well as HVAC equipment.
    • Lift mechanical systems

    Other Requirements:

    • You may be required to work in areas not related to an electrical background.
    • When not assigned to electrical work you may be assigned work as a Facility Technician
    • Install feeders
    • Size wire and conduit
    • Install switch gear devices and terminations
    • Layout and install new circuits
    • Underground layout and installation
    • Troubleshoot motors and motor controls
    • Possess skills of lower skill levels
    • Fully comprehend electrical theory
    • Fully understand NFPA 70 electrical code and IBC code requirements
    • Understand HVAC equipment operation and functionality and troubleshoot and repair as needed.
    • Responsible for assisting in all aspects of building maintenance and construction projects.
    • Review written or oral work requests and assists in developing a recommended material list.
    • Orders project materials through manager or as directed after preparing a materials list for each project.
    • Responsible for recommending equipment needs, both replacement and additions, and when approved, coordinates with Purchasing Department to purchase said equipment.
    • Responsible for personally performing facilities maintenance and construction tasks.
    • Performs a weekly walk-through of facilities, when possible, and maintains inventory list of on-going or day-to-day maintenance required.
    • Coordinates work with other departments and Peaks Director of Engineering.
    • Responsible for safety measures at each job site so as to provide protection to himself, other workers and the general public.
    • Must be dedicated to the TSG “Lock Out Tag Out” system and use lock outs at all times.
    • Maintains records for each facility as prescribed by Peaks Director of Engineering.
    • Performs other related tasks as assigned.
    • Provide a guest experience that exceeds the guest’s expectations.
    • Supports Telluride Ski & Golf sustainability initiatives.
    • Adheres to Telluride Ski & Golf policies and procedures.
    • Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act, violations of which will not be tolerated.

    Supervisory Responsibilities:                                               

    The position has no supervisory responsibilities at this time, but may be assigned an apprentice in the future.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Equipment and Tool Operation:

    Employee must be capable of operating a variety of equipment relative to this position which shall include, but not limited to, trucks, snowmobiles, electric power tools, table saws, circular saws, reciprocating saws, routers, jig saws, drills, screw guns, levels, mauls, shovels, picks, masonry equipment, ladders, other hand and power tools as required.

    Education and/or Experience:                                              

    High School diploma or General Education Degree (GED). Successful completion of electrical apprenticeship program and hold a valid Colorado Master Electriction license.

    Language Skills:                                                        

    Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.

    Mathematical Skills:                                                  

    Basic understanding of algebra.

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out simple one- or two-step instructions.  Ability to deal with standardized situations with only occasional or no variables.

    Other Qualifications:

    • Must have valid driver’s license.
    • Must poses a CO state electricians license
    • Must have had a min of 4 years electrical experience
    • Must be able to work nights, weekends, holidays and overtime.
    • Must be able to function effectively at elevations of 10,000 feet or higher.
    • Must be able to function effectively in inclement weather conditions.
    • Must be able to implement and maintain a lock out tag out safety program for personal safety.
    • Must be a safe and cautious person, who is able to perform daily duties and responsibilities in a safe manner everyday.
    • Must be able to work in all weather conditions
    • Must be able to lift 50lbs occasionally and 30 – 40 pounds regularly
    • Must be able to read drawings and prints
    • Must be able to use all hand and power tools that are typical to the industry in a safe manner and others as needed
    • Must be able to color code wires
    • Must be capable of digging ditches with hand tools as needed
    • Must be able to operate company vehicles in a safe manner and follow all vehicular laws.
    • Must be able to work from ladders of all types and sizes
    • Employee may be required to use mechanical lifts to reach light poles etc.
    • Employee must adhere to strict safety protocols and must determine when additional safety measures are needed.
    • Over time will not be a regular occurrence, but may be mandatory when required.
    • Typical shift is 8 hours 5 days in the winter and summer. During offseason, it is 10 hours and 4 days.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Employee must be able to work a 40 hour work week. While performing the duties of this job, the employee is regularly required to walk on uneven and rough terrain as well as paved and unpaved trails, use hands and arms to handle and manipulate objects, tools or controls; and operate foot controls on equipment.  The employee frequently is required to stand. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, talk and hear.  When operating equipment the employee is frequently exposed to bouncing, jostling, twisting and turning of the upper body.  The employee must occasionally lift and/or move up to 80 lbs.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate.

  • Concierge

    The Peaks Hotel & Spa
    Telluride
    $16.00 / hour + tips

    Summary: Organizing, creating, and facilitating an unforgettable guest experience in Telluride/Peaks Resort.

    Essential Duties and Responsibilities:

    • Ensure all guest are communicated, with before arriving to The Peaks.
    • Create partnerships with local restaurants, shuttle services, adventure agencies, and other appropriate services.
    • Assist Front desk agents with late arrivals, early departures, answering phones, taking and delivering wakeup calls, running downtime reports, posting and reconciling charges and generating/ distributing departure folios.
    • Facilitate in creating guest itineraries and experience for the destination.
    • Provide guest with most up to date COVID-19 protocols.
    • Ensure guest Itineraries are completed and accurate before guest arrival.
    • Notify Front Desk of VIP guest arrivals, and ensure that any guest amenities are ready for arrival.
    • Coordinate with the Front Desk on guest satisfaction and potential guest recovery.
    • Perform front desk duties when necessary.
    • Maintain up to date knowledge of all hotel products. 
    • Maintain daily logs for am/pm shifts for concierge team.
    • Ensure guest itineraries are relayed to front desk and notes are created in SMS.
    • Maintain the supply of mountain trail maps, Mountain Village and Telluride maps and brochures at the front desk. 
    • Provide information and assist guest concerning; restaurants, theaters/ musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such.
    • Maintain current listing of local and area attractions, special events and activities.
    • Maintain a listing of local transportation guides, churches, sport arenas, etc.
    • Provide hours of operations for all restaurants, lounges and shops within the hotel.
    • Provide information, maps and directions as required.
    • Provide a high level of guest service and guest interaction.
    • Supports TSG Ski & Golf sustainability initiatives.
    • Adheres to TSG Ski & Golf policies and procedures.
    • Other duties may be assigned.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:                                              

    Bachelor's degree (B. A.) from 4 year college or university preferred.  1 to 2 years hotel industry experience and supervisory and/or management experience preferred.

    Language Skills:                                            

    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    Mathematical Skills:                                                  

    Ability to calculate figures and amounts such as rates, taxes, discounts. 

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

    Computer Skills:                                           

    To perform this job successfully, an individual should have knowledge of Outlook, Internet Explorer, and Microsoft Office.  Knowledge of Hotel Reservations systems preferred. 

    Other Qualifications:           

    • Ability to stand for considerable amounts of time.
    • Knowledge of Telluride Ski & Golf and the Telluride region.
    • Able to work nights, weekends, holidays and overtime as job requires.
    • Able to function effectively at elevations of 10,000 feet or higher.
    • Able to function effectively in inclement weather conditions.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

  • Dial-A-Ride Driver

    Transportation
    Telluride
    $18.00 / hour + tips

    Summary: Assist customers by providing transportation services to and from Mountain Village addresses.  Provides a safe and comfortable ride for Dial-A-Ride customers.  Assures that the vehicles are in good repair and clean.  Maintains appropriate appearance and polite, professional conversation with customers.  Has strong knowledge of Mountain Village and Telluride area so that guest questions about the destination can be answered correctly.  Has knowledge of ongoing and upcoming events.

    Essential Duties and Responsibilities:

    • Driver must exit vehicle and open car door to greet every customer at the time of arrival.
    • Greet customers by name.
    • Assist customers with luggage, skis, packages, bikes etc.
    • Pick-up customers at the predetermined location and time.
    • Have a wealth of knowledge relating to the destination, ski resort, golf club, events and activities.   
    • Ensure vehicle is clean and has ample fuel.
    • Follow all traffic laws and safe driving in every condition.
    • Driver is responsible for per/post shift vehicle inspection and immediately report any damage.
    • Immediately report any accident, guest incident and vehicle damage to manager.
    • Contact 911 in the event of an accident or personal injury.   
    • Maintain professional image (good grooming, pressed uniform and hygiene) and behavior at all times.
    • Address any issues from guests or other departments in a timely and professional manner.
    • Provide a high level of guest service and guest interaction.
    • Ice and snow removal from vehicles as needed.
    • Supports TSG Ski & Golf sustainability initiatives.
    • Adheres to TSG Ski & Golf policies and procedures.
    • Other duties may be assigned.
  • Expeditors

    Various F&B outlets
    Telluride
    $9.30 / hour + tips

    Apply online at https://tellurideskiresort.com/employment/

  • F&B Outlets Manager

    The Peaks Hotel & Spa
    Telluride
    $4,461.54 / month

    Summary : The F&B Outlets Manager leads the outlet teams by being an active, visible element on the floor, touches every table, upholds policies and procedures, leads effective daily line-ups, continually identifies areas of improvement and brainstorms solutions within the outlet, ensures consistency in product and services, supports, motivates, trains and coaches team members towards success and growth. The Outlets Manager develops and promotes a positive, safe, team-oriented working environment with uncompromised food quality and exceptional, consistent service.

    Overall Responsibilities:

    • Manages the daily operations of scheduled outlet.
    • Communicates restaurant needs and areas of improvements to F&B Director and F&B Operations Manager.
    • Supports and promotes overall positive, open-door culture and supportive work environment.
    • Maintains a consistent, on-floor presence cultivating relationships with club members, hotel guests and locals.  Touches every table.
    • Maintains customer satisfaction by monitoring, evaluating, upholding and auditing food, beverage and service standards.
    • Assists management team with interviewing, hiring, orientating and training employees while improving and upholding service standards.
    • Actively manages associates daily, directing responsibilities, appraising performance, coaching and counseling associates when needed. Effectively communicates job expectations. Contributes to an effective and efficient team.
    • Enforces and upholds policies and standard operating procedures.
    • Maintains a safe, secure and healthy restaurant by establishing, following and enforcing sanitation standards and procedures complying with health and legal regulations.
    • Manages labor and schedules appropriately to manage labor costs based upon hotel occupancy. Assists with daily tips entry and bi-weekly payroll.
    • Performs and evaluates COGS with inventories. Reports findings to management team.
    • Works with F&B Director and F&B Operations Manager to seek out advertising and promo opportunities. Ensures that all marketing efforts and online marketing messages / presences are consistent and accurate. Works with managerial team to communicate clear marketing needs and goals to appropriate parties.
    • Responsible for menu edits, updates, maintenance and printing as well as maintaining restaurant POS system.
    • Responsible for maintaining and developing beverage programs as needed. 
    • Manages all aspects of reservation systems. Develops and manages guest files in reservation system.
    • Must be trained and pass a Food Safety, and Alcohol Safety Certification course.
    • Must have financial literacy and ability to understand financial reports.
    • May be asked to assist in other hotel and company departments and banquets when needed.

    Education & Experience: Bachelor's degree (B. A.) from 4-year College in Business or equivalent, such as hospitality training in the resort/food & beverage industry. 2-5 years related experience overseeing F&B operations.

    Addition Required Skills:

    • Exceptional guest service skills.
    • Knowledge of computers (software & hardware), Microsoft Office programs, Outlook email system, OpenTable reservation system.
    • Knowledge of labor laws, health codes, safe food handling and sanitation, safety and security systems and procedures.
    • Organization, planning and time management skills.
    • Track record for team building and effective management techniques.
    • Must be able to lift up to 20 lbs regularly and up to 50 lbs on occasion.
    • Required to work in different range of climates.
    • Must be able to stand 9-10 hours a day on average.
    • Supports Telluride Ski & Golf sustainability initiatives.
    • Adheres to Telluride Ski & Golf policies and procedures.

    **Must be able to work a flexible schedule including days, nights (including late nights) weekends and holidays (50+ hours per week).

    Language Skills:                                                              

    Ability to read, analyze and interpret common financial reports and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to effectively present information to top management.

    Reasoning Ability:                                                          

    Ability to define problems, collect data, establish facts and draw valid conclusions.

    Computer Skills:                                                              

    To perform this job successfully, an individual should have knowledge of Outlook, general Internet software, Inventory software, POS software, Reservation software Microsoft Programs including Word, PowerPoint and Excel Spreadsheet.

    Other Skills and Abilities:                                              

    • Must be able to function effectively at 9,000’ above sea level.
    • Must be able to work outside in inclement weather.

    Other Qualifications:                                                     

    • Must be able to maintain a positive attitude and build a positive, service oriented team culture.
    • Must be able to work in a stressful environment of a high volume restaurant.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Fitness Instructor

    The Peaks Hotel Resort & Spa
    Telluride

    Summary: The Specialty Instructor is responsible for assisting in the daily operation of the fitness center through instruction and supervision of exercising guests including determining the relative fitness of the guest(s) and teaching classes accordingly.

     

    Education & Experience:

    • At least one nationally recognized aerobics certification required (i.e. ACE, IDEA, ACSM, SFAA, AEA).

    • 2-years experience in exercise field required.

    • 2-years experience with fitness programming required.

    • CPR Certification required.

       

       

      Essential Duties and Responsibilities:

       

    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

    • Maintain regular attendance in compliance with The Peaks Resort and Golden Door Spa standards, as required by scheduling which will vary according to the needs of the hotel.

    • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working.

    • Comply at all times with The Peaks Resort and Golden Door Spa standards and regulations to encourage safe and efficient hotel operations.

    • Maintain a warm and friendly demeanor at all times.

    • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

    • Greet and welcome all guests and members.

    • Assist guests and members with check in and out.

    • Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort(i.e. treatments, equipment and products).

    • Monitor and maintain the cleanliness and orderliness of the facilities and locker room including ensuring facility/amenities are in proper working order.

    • Maintain Spa supplies as needed.

    • Must be able to completely and accurately explain the fitness center philosophy and programs.

    • Develop and conduct aerobic classes as scheduled (minimum 2 per week).

    • Develop new educational classes for guests and members.

    • Assist in the training of Spa employees as necessary.

    • Conduct fitness evaluations and weight training appointments.Determine exercise prescription if necessary.

    • Supervise guest workouts and make appropriate adjustments.

    • Keep accurate documentation and guest records.

    • Initiate completion of guest health history.

    • Demonstrate and give clear instruction on proper use of weight and exercise equipment.

    • Recognize and respond appropriately to emergency situations.

    • May be called upon to assist with front desk or locker room functions.

  • Front Desk Guest Service Agent

    Inn at Lost Creek & The Peaks Hotel & Spa
    Telluride

    The Inn at Lost Creek is seeking a service-minded individual to join our

    team!  Join a fun, hardworking team that strive for excellence in guest service.

    Front Desk – Guest Service Agent

    Create an overall guest experience that exceeds the expectations of the guest.  Performs check-ins/check-outs of hotel guests, manages front desk phone operations, and performs concierge services.  Assists all guests in a professional and gracious manner.  Works with the entire hotel and resort team to ensure an excellent guest experience.  Ensures accurate financial transactions and follows cash handling procedures.   Knowledge of the area preferred.

    Full-Time Seasonal

    The ideal candidate would have customer service experience, computer aptitude, and a professional demeanor.  Needs to be able to work weekends and have some level of flexibility for scheduling. 

  • Front Desk Supervisor

    The Peaks Hotel & Spa
    Telluride

    Summary: Oversee the training, daily operations, and supervision of all aspects of Front Desk.

    Essential Duties and Responsibilities:

    • Assist the Manager with the hiring, training, scheduling, orientation and payroll of all Front Desk and bell employees.

    • Provide daily supervision, delegation, and motivation of all staff. Ensure staff is following all dept procedures, while providing a high level of service and work ethic.

    • Monitor daily performance and appearance of staff. Address any disciplinary issues immediately.

    • Follow direction and delegation of manager.

    • Manage and expand upon all the services and amenities offered by the dept.

    • Perform front desk duties when necessary.

    • Maintain up to date knowledge of all hotel products.Train and lead all employees in assisting guests with all questions.

    • Develop and maintain daily logs for am/pm shifts for front desk and bellmen.

    • Ensure occupancy reports are complete and accurate each morning.Ensure that reports are distributed and updated in a timely fashion.

    • Create and maintain concierge program.Work with desk agents and bell staff to ensure personalized concierge service.

    • Create an on-going training program to assist all staff in improving their guest service skills, technical skills and conduct pre-season and mid-season orientations.

    • Recognize and reward employees for exceptional job performance.

    • Perform mid season and end of season performance bank reviews for all paid staff.

    • Maintain the supply of mountain trail maps, Mountain Village and Telluride maps and brochures at the front desk.

    • Monitor budgets, revenue goals and long/short term planning for the department. Manage daily labor in a responsible way that falls in line with budget expectations.

    • Attend all weekly Operations meetings.

    • Set-up daily briefings at each shift change with staff to cover arrivals, departures, VIPS, and other pertinent information.

    • Monitor all departmental supply needs and order new supplies when needed.

    • Address any issues from guests or other departments in a timely and professional manner.

    • Facilitate payroll functions for staff by maintaining daily time records in Kronos

    • Provide a high level of guest service and guest interaction.

    • Supports TSG Ski & Golf sustainability initiatives.

    • Adheres to TSG Ski & Golf policies and procedures.

    • Other duties may be assigned.

  • Golf Outside Services Attendant

    Golf Course
    Telluride

    Summary: Attends to all members, guests, daily fee players, and teaching professionals’ golf equipment, golf carts, practice area balls, club storage needs and other outside services including practice area and short game areas by performing the following duties:

    Essential Duties and Responsibilities: include the following. Other duties may be assigned.

    OPENING:

    Prepare practice area for daily activities, including correct yardage signage for location, setting range dividers, and building ball pyramids.

    Initiate shuttle service to and from parking lot.

    Check bag room voice mail for messages.

    Prepare ice for golf car coolers.

    Prepare outside service podium with all necessary materials.

    Prepare player attendant podium with all necessary materials.

    Prep and line up carts outside of cart staging area.

    Print additional copies of tee sheet for shuttle and range attendants.

    Check for special setups on member carts.

    Place clubs on cart when appropriate.

    Assign and monitor any rental clubs needed

    Clean out wash bay.

    Take out garbage and recycling.

  • Golf Pro Shop Attendant

    Golf Operations
    Telluride
    $16.00 / hour

    Summary: Helps customer select merchandise, make tee-times, answer phones, totals bill, accepts payment, registers players utilizing computer program, and maintains appearance of inventory by performing the following duties.

     

    Essential Duties and Responsibilities: include the following. Other duties may be assigned:

    Understanding of the benefits associated with the various membership types.

    Checks voicemail for new messages and returns any calls that are appropriate.

    Assist with the scheduling and charging of guests regarding golf instruction.

    Assist with the promotion and execution of pro shop sales events.

    Promote, support and understand all club and charity tournaments and events.

    Schedules and signs in member and guest tee time reservations.

    Stocks shelves, counters, or tables with merchandise.

    Sets up advertising displays or arranges merchandise on counters or tables to promote sales.

    Totals price and tax on merchandise purchased by customer to determine bill.

    Accepts payment and makes change.

    Wraps or bags merchandise for customers.

    Cleans shelves, counters, or tables.

    Removes and records amount of cash in register at end of shift.

    Calculates sales discount to determine price.

    Provides a guest experience that exceeds members/guests expectations.

    Supports Telluride Ski & Golf sustainability initiatives.

    Adheres to Telluride Ski & Golf policies and procedures.

    Understands and can execute RTP foundations for checking in members, guests and making sales transactions

    Assists customers with choosing and or locating clothing, accessories or hard goods.

    Makes and submits special orders for our guests and members.

    Participate4s in conducting inventories.

    Supervisory Responsibilities:                                               

    This job has no supervisory responsibilities.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:                                              

    High school diploma or general education degree (GED).Must have completed one full season of related employment with the company.

    Language Skills:                                                        

    Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

    Mathematical Skills:                                                  

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

    Computer Skills:                                                       

    To perform this job successfully, an individual should have knowledge of Point of Sale System Accounting software; Microsoft Outlook, Internet Explorer Internet software; Excel Spreadsheet software and Microsoft Office Suite Word Processing software.

    Other Qualifications:

    Must have valid driver’s license.

    Must be able to work weekends, holidays and overtime.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is frequently exposed to outside weather conditions.  The noise level in the work environment is usually quiet.

  • Hair Stylist

    The Peaks Hotel & Spa
    Telluride

    The Peaks is seeking hair stylists. SUNDAYS ARE REQUIRED

    Job Summary: The Hair Stylist performs professional cuts, styles, chemical services and therapeutic hair and scalp treatments.  They must possess and maintain knowledge of current hairstyles and trends.  They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific hair and scalp service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests.  They must hold and maintain a current state license.

    Duties and Responsibilities: 

    • Be 30 minutes early for the start of your shift, ready to work, presentable, with nametag.
    • Provide consistent professional hair treatments in accordance with spa protocols and accepted certification practices.
    • Be flexible with your schedule, supporting the needs of the spa.
    • Properly care for equipment and use proper amounts of product to assist with cost controls.
    • Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
    • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
    • Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention.
    • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
    • Handle guest’s questions and concerns professionally and courteously.
    • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
    • Possess ability to work without direct supervision.
    • Maintain a positive attitude and contribute toward a quality work environment.
    • Regularly attend, participate in and support training and staff meetings for the spa.
    • Assist in all areas of spa operation as requested by management.
    • Be ready at beginning of shift with supplies necessary for appontments scheduled.
    • Effectively plan, check, and manage your schedule via SpaSoft throughout the day.
    • Follow state, national and company policies of safety and sanitation.
    • Maintain an active knowledge of products used in services as well as sold in boutique.
    • Regularly check for important notes from coworkers, and Treatment Supervisor
    • Regularly check commission report and update management or Treatment Supervisor if any issues.
    • Maintain a clean & stocked Salon
    • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
    • Regularly attend, participate in and support training and staff meetings for the spa and salon.
    • Communicate to management any and all occurrences involving staff, guests, equipment, or facilities requiring attention.

    Position Requirements:

     

    • Must have current Colorado License.
    • Enthusiastic about Hair Care, Coloring, and the Spa Industry and desire for continuing education.
    • Enjoy working with people and possess a friendly, outgoing personality.
    • Excellent communication and listening skills.
    • Basic computer knowledge
    • Must be a team player.
  • Hosts/Hostesses

    Various F&B outlets
    Telluride
    $20.00 / hour + tips

    Apply online at https://tellurideskiresort.com/employment/

  • Housekeeping Supervisor

    The Peaks Hotel & Spa
    Telluride
    $18.00 / hour

    Summary: The Housekeeping Supervisor is responsible for doing detailed inspections of check outs and stay over rooms at the Peaks. Also insure that the cleaning of guestrooms Cleaning is at AAA 4 Diamond Standards.  He/she is also responsible for ensuring that rooms are maintained to set standards with maintenance and are ready in a timely manner for guest accommodations.

    Education & Experience:

    • High School diploma or equivalent required.
    • 2 years experience in related field
    • Previous supervisory responsibility preferred.

    Essential Duties and Responsibilities:

     

    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
    • Maintain regular attendance in compliance with The Peaks Resort & Spa standards, as required by scheduling, which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working/currently uniform is black or white on black
    • Comply at all times with The Peaks Resort & Spa standards and regulations to encourage safe and efficient hotel operations.
    • Maintain a warm and friendly demeanor at all times.
    • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
    • Inspect all rooms assigned to Room Attendants on a daily basis to ensure that standards and productivity levels are being met and maintained.
    • Notify the Housekeeping Director and co-Supervisor(s) of any deficiencies found in the units as well as do as many corrections as possible. Assist housekeepers to returns to the units to correct the deficiency, when applicable. Re-inspect the corrected room.
    • In the absence of the Housekeeping Director inspect all VIP rooms and report their availability to the front office, according to the Peaks Resort.
    • Oversee the closing of floors at the end of the day.
    • Ensure records of daily assignments are completed, signed off, and turned into the Housekeeping Office daily.
    • Assist in maintaining key control at end of the day.
    • Assist to ensure enough linen was processed from the linen contract company when applicable.
    • Communicate with Guest Services regarding information about discrepant rooms. Physically check the unit to determine status.
    • Assist in Handle items for “Lost and Found” according to the standards.
    • Carry a/radio to maintain contact with the Front Office and/or Engineering.
    • Oversee the daily assignment and Assist co- Supervisors on any Discrepancyfound in SMS
    • Monitor cleanliness and orderliness of, linen closets, control closets, stairways and landings.
    • Report on the progress of all out-of-order rooms under the Housekeeping Department’s supervision to the Guest
    • Services Manager according to Peaks Resort standards.
    • Initiate work orders for repairs and maintenance; follow through on each work order until completed.
  • Kid's Camp Instructor

    Telluride
    $14.00 / hour

    Kids Camp Instructor Full time and Part Time positions available.

    Do you have a passion for working with children ages 5-14? A passion for exploring the extraordinary world we live in and educating others? Working as a Kid’s Camp Instructor at the Adventure Center combines both of these aspects and more! Telluride Ski Resort’s Kids Camp specializes in environmental education with an emphasis on FUN. Whether the children have been camping and hiking their whole lives, or are stepping into the forest for their first time, we strive to engage every single child and impart them with a sense of familiarity, comfort, and responsibility to create environmental stewards for generations to come!

    Requirements:

    • A passion and energy for working with children and facilitating memorable experiences with nature.
    • Previous experience in outdoor education and leadership with children aged 5-14
    • Excellent interpersonal communication skills with both children and adults.
    • A degree in outdoor recreation, a biological field (biology, botany, zoology, environmental science, etc.), geology, or education is preferred but not required.
    • Time management and situational awareness to keep children safe in high alpine outdoor settings.
    • Current First Aid and CPR Certification. (Training/recertification sessions will be available through the resort.)

    Camp will run from Monday-Friday from 8:30 a.m. – 4:00 p.m. between June 21st  – September 3rd. Mandatory orientation dates are June 14-16. A full season commitment is strongly preferred.

  • Landscaping Crew

    Mountain Operations
    Telluride
    $15.00 / hour

    Landscape Crew

    Hiring a self-starters with in-depth knowledge of landscaping ready to help take the resort landscape to the next level.  The new Landscape Crew will focus on creating a manicured setting for our guests and clearing brush and new growth from ski runs.

    Duties Include:

    • Extensive landscape work and planning to include: irrigation maintenance and installation, fertilizing, mowing, trimming, and brush cutting.
    • Vegetation management – trees, flowers, grass, other native plants
    • Hardscape installation
    • Interdepartmental communication and cooperation on many projects throughout the resort
    • Guest service communication

    Requirements:

    • 1-3 years of landscaping, recreational maintenance or similar experience
      • To include: irrigation, lawn treatments, and small engine equipment work
    • Valid Driver’s License

    Job Facts:

    • Full Time Seasonal with associated benefits; Bike Park Pass, golfing privileges, F&B discounts, Pro Deals, and more.
    • Starting in May and extending through October (weather dependent)
  • Line Cooks

    Various F&B outlets
    Telluride
    $18.50 / hour

    Apply online at https://tellurideskiresort.com/employment/

  • Maintenance Tech

    Inn at Lost Creek
    Telluride
    $18.00 / hour

    Essential Duties & Responsibilities:

    • Researching materials and repair and construction alternatives based on repair and maintenance needs and capital needs.
    • Ordering and purchasing of materials as directed.
    • Determines limits and maintains inventories of parts and supplies at adequate levels to ensure materials are on hand.
    • Designs and draws small construction projects based on construction needs and present to the Director of Engineering
    • Develops and updates Gantt charts on project planning, progressions and construction schedules and presents to Director weekly
    • Develops maintenance and repair schedules to be presented to management
    • Assists in the development of building repair lists and plans for repairs based on budgeting constraints and urgency of need.
    • Attends manager/supervisor level meetings as directed
    • Develops and maintains all records, maps, photos and documents of buildings and projects physically and electronically.
    • Assures repairing and constructing projects remain on design and on budget parameters and reports on any discrepancies to management
    • Includes management on all communication and correspondence with the HOA Board
    • Maintain positive interpersonal relationships with team members and management
    • Carries out responsibilities in accordance with the organization's policies and applicable laws.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Equipment and Tool Operation:

    Employee must be capable of operating a variety of equipment relative to this position which shall include, but not limited to, electric power tools, levels, shovels, picks, masonry equipment, ladders, and other hand and power tools that are needed to complete a certain task in a safe and effective manner.

    Education and/or Experience:                                              

    High School diploma or General Education Degree (GED). Minimum three years of experience in Facilities Maintenance or a similar trade or building construction related field.

    Language Skills:                                                        

    Ability to read a multi-syllable words and to recognize similarities and differences between words and between series of numbers. The ability to read and write at the 12th grade level.

    Mathematical Skills:                                                  

    Basic understanding of algebra and geometry at a 12th grade level. 

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out multistep instructions.  Be able to identify complex problems and determine root cause for prevention and repair.

    Other Qualifications

    Must be able to work nights, weekends, holidays and overtime as directed.
    Must be able to function effectively at elevations of 10,000 feet or higher.
    Must be able to function effectively in all inclement weather conditions.

    Physical Demands:

     The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Employee must be able to work a minimum of a 40 hour workweek. While performing the duties of this job, the employee is regularly required to traverse on uneven and rough terrain, as well as a paved and unpaved walkway, use hands and arms to handle and manipulate objects, tools or controls; and operate foot controls on equipment.  The employee is frequently required to stand, sit, climb, balance, stoop, kneel, crouch, and crawl.  When operating equipment the employee is frequently exposed to bouncing, jostling, twisting, and turning of the upper body.  The employee must occasionally lift and/or move up to 80 lbs.

     Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Massage Therapist

    The Peaks Hotel & Spa
    Telluride

    Job Summary: The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.  They must hold and maintain a current state license.

    Duties and Responsibilities: 

    • Provide therapeutic massage and bodywork tailored to clients.

    • Perform body rituals (body scrubs, body masks, etc.) following established spa protocol.

    • Be 30 minutes early for the start of your massage shift, ready to work, presentable, clean, and in uniform with nametag.

    • Be ready at beginning of shift with supplies necessary for treatments scheduled.

    • Effectively plan, check, and manage your schedule via SpaSoft throughout the day.

    • Follow national and company policies of safety and sanitation.

    • Complete side tasks as assigned by Therapist Supervisor

    • Maintain an active knowledge of products used in services as well as sold in boutique.

    • Regularly check for important notes from coworkers and Therapist Supervisor via the Employee Bulletin Board as well as the Dry Erase Board.

    • Regularly check commission report and update Treatment Supervisor of any corrections needed.

    • Maintain a clean & stocked treatment room

    • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.

    • Handle guests’ questions and concerns professionally and courteously and relay to appropriate department.

    • Maintain a positive attitude and contribute towards a quality and efficient work environment.

    • Regularly attend, participate in and support training and staff meetings for the spa.

    • Communicate to management any and all occurrences involving staff, guests, equipment, or facilities requiring attention.

    • Performs designated side duties while at work.

    Position Requirements:

    • Must have current Colorado Massage Therapist License.

    • Must have valid CPR certification.

    • Enthusiastic about Massage and the Spa Industry and desire for continuing education.

    • Enjoy working with people and possess a friendly, outgoing personality.

    • Excellent communication and listening skills.

    • Must be a team player.

    • Massage Therapy Insurance* Recommended but not required

    Essential Duties and Responsibilities:

    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

    • Maintain regular attendance in compliance with The Peaks Hotel standards, as required by scheduling which will vary according to the needs of the hotel.

    • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working.

    • Comply at all times with The Peaks Hotel standards and regulations to encourage safe and efficient hotel operations.

    • Maintain a warm and friendly demeanor at all times.

    • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

    • Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc.

    • Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc.

    • Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc.

    • Adhere to the Safety & Sanitation Protocol. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order.

    • Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies.

    • Provide Spa tours as necessary.

    • Promote and sell Spa approved facial and body products using prescription pad.

    • Check appointment schedule and print daily activities as required as well as complete daily reports.

    • Ensure inventory control through proper usage of products.

    • Maintain passing scores on treatment inspections.

    • Maintain current licenses and certifications as required.

    • Assist with front desk or locker room functions, as necessary.

    • Attend meetings/training as required by management.

    • Perform other duties as requested from management.

  • Nail Technician

    The Peaks Hotel & Spa
    Telluride

    The Spa at The Peaks is seeking nail technicians.  SUNDAYS ARE REQUIRED

    Job Summary: The Nail Technician performs professional nail, hand and foot treatments.  They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish.  They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests.  They must hold and maintain a current state license.

    Duties and Responsibilities: 

    • ​​​​​​Be 30 minutes early for the start of your shift, ready to work, presentable, with nametag
    • Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
    • Be flexible with your schedule, supporting the needs of the spa.
    • Properly care for equipment and use proper amounts of product to assist with cost controls.
    • Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
    • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
    • Perform prep work and properly clean and restock work area as required.
    • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
    • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
    • Handle guests’ questions and concerns professionally and courteously.
    • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
    • Possess ability to work without direct supervision
    • Maintain a positive attitude and contribute toward a quality work environment.
    • Regularly attend, participate in and support training and staff meetings for the spa.
    • Effectively plan, check, and manage your schedule via SpaSoft throughout the day.
    • Follow state, national and company policies of safety and sanitation.
    • Maintain an active knowledge of products used in services as well as sold in boutique.
    • Regularly check commission report and update management or Treatment Supervisor if any issues.
    • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
    • Handle guests’ questions and concerns professionally and courteously and relay to appropriate department.
    • Regularly attend, participate in and support training and staff meetings for the spa.
    • Communicate to management any and all occurrences involving staff, guests, equipment, or facilities requiring attention.

    Position Requirements:

    • Must have current Colorado State License.
    • Enjoy working with people and possess a friendly, outgoing personality.
    • Excellent communication and listening skills.
    • Must be a team player.
    • Basic computer knowledge

     

  • Nature Center Interpreter

    Telluride

    Summary:

    Oversee the operations of Nature Center, including environmental education, retail sales and inventory, dispersing hiking/biking information to guests, as well as the following duties.

    Essential Responsibilities:

    • Provide environmental information (wildlife, geology, vegetation, history, climate, local issues, etc.) to guests visiting and enjoying displays at the St. Sophia Nature Center.   
    • Promote Leave No Trace wilderness ethics and offer local hiking and biking information and maps. 
    • Educate children and children’s summer camp groups visiting Center on environmental topics.
    • Maintain cleanliness and organization within Center.  Perform opening and closing duties regularly.
    • Must maintain a clean, professional appearance and wear uniform and nametag provided.
    • Possesses an understanding of services available and be proactive in generating sales of these services.
    • Follow procedures closely while having the ability to make confidant and informed decisions in the absence of a manager with the welfare of the company and the guest in mind.
    • Understand how to operate RTP for all transactions. Should be able to troubleshoot most issues regarding transactions.
    • Stay up to date with on-mountain hiking/biking information and be able to inform guests accordingly
    • Keep track of product inventory and order more supplies accordingly
    • Provide a high level of guest service and guest interaction.
    • Support TSG’s vision, mission, and goals.
    • Adhere to all TSG policies and procedures listed in the employee handbook.
    • Understand and apply the Skier Responsibility Code and Colorado Skier Safety Act.
    • Other duties may be assigned.

    Job Qualifications:

    • Knowledge of local ecosystems, wildlife, geology, climate, history, and vegetation. 
    • Ability to provide information in a professional manner. 
    • Familiarity of hiking and biking trails around ski area, Mountain Village, and Telluride.
    • Ability to provide education to all ages including children. 
    • Friendly, approachable and mature demeanor and attitude. 
    • Professionalism in the handling of animals.
    • Must have at least 1 year experience working in a related field.
    • Internet/Email skills.
    • Be able to use a radio. 

    Education and Formal Training:

    • Related College Degree.
    • Experience providing environmental interpretation.
    • Experience working with children. 
  • Night Auditor

    Inn at Lost Creek & The Peaks Hotel & Spa
    Telluride
    $18.00 / hour

    Summary:  Perform daily closing functions. Audit daily POS activity, Reconcile cash with transactional detail.

    Essential Duties:

    • Perform nightly closing functions; posting guest ledger billing, running nightly reports, verifying cash transactions.
    • Send out daily management reports.
    • Clear intercompany and comp transactions
    • Provide additional accounting support as needed for Accounting department and other departments.

    Supervisory Responsibilities:                                                

    This job has no supervisory responsibilities.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:                                              

    Associate's degree (A. A.) or equivalent from two-year college or technical school and/or six months to one year related experience.

    Language Skills:                                            

    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write procedure manuals.  Ability to effectively present information and respond to questions from internal and external clients, customers, and the general public.

    Mathematical Skills:                                                  

    Ability to maintain daily cash counts. Proficient in subtraction, addition, multiplication and division.

    Reasoning Ability:                                                     

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Other Qualifications:

    Must be able to work nights, weekends, holidays and overtime as required to meet job objectives. Must be able to drive vehicles.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions and extreme cold. The noise level in the work environment is usually moderate.

  • Night Security Officer

    The Peaks Resort & Spa
    Telluride
    $22.00 / hour

    Summary: Promotes and maintains Company's security and property protection programs by performing the following duties.

    Essential Duties and Responsibilities: include the following. Other duties may be assigned:

    • Overnight Security Patrol.
    • Weekends Required
    • Fire Watch Patrol
    • Maintain Security Patrol Log
    • Respond to Fire alarms
    • Respond to guest needs
    • Work with the Mountain Village Police Department as needed.
    • Report directly to the Peaks Security Director
    • Assist all local, state, and federal law enforcement as needed.
    • Provide a guest experience that exceeds the guest’s expectations.
    • Support Telluride Ski & Golf sustainability initiatives.
    • Adheres to Telluride Ski & Golf policies and procedures.
  • Nursery Attendant

    Nursery
    Telluride

    Summary:  Supervises and interacts with all children in the facility while providing excellent guest service to the parents by performing the following duties.

    Essential Duties and Responsibilities: include the following. Other duties may be assigned:

    • Carry out daily chores including preparing daily lunches and snacks, changing diapers, and other assignments.

    • Responsible for as many as 5 toddlers or 3 infants.

    • Fill out the children's daily information on the daily needs form.

    • Interaction with guests and their children.

    • Collects childcare information from parents to ensure quality care.

    • Ensures that all forms are completed correctly.

    • Ensure child safety at all times.

    • Encourages creativity and well-being.

    • Follow daily activities schedule.

    • Utilize good communication skills.

    • Must be knowledgeable in all Nursery policies, procedures and programs.

    • Must be positive with all parents and children.

    • Provides a guest service that exceeds the guest’s expectations.

    • Supports TSG sustainability and safety initiatives.

    • Adheres to TSG policies and procedures.

    • Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act

    Currently looking for a candidate that will be available to work Monday through Friday. 

  • Peaks Maintenance Tech

    The Peaks Hotel & Spa
    Telluride
    $18.00 / hour

    Summary:

    Performs a variety of facility maintenance and construction tasks, personally and with the assistance of other employees or sub-contractors.

    Essential Duties and Responsibilities:

    Other duties may be assigned.

    • Responsible for assisting in all aspects of building maintenance and construction projects and responsible for personally performing facilities maintenance and construction tasks as directed
    • Review work orders and oral work requests and instigates and assists in repair and maintenance
    • Responsible for recommending equipment needs, both replacement and additions, and when approved, coordinates all needs through the department director/supervisor.
    • Coordinates work with other departments and Facilities Maintenance Manager.
    • Responsible for safety measures at each job site so as to provide protection to himself, other workers and the general public. Safety is extremely important to TSG and employees will use caution and prudence in every action. Required PPE and safety precautions must be used at all appropriate times based on the working conditions and the operators manual for equipment being used.
    • Identifies safety concerns and reports or repairs items quickly, with the knowledge that not all opinions of safe/non safe issues are directly in within our control.
    • Performs other related tasks as assigned.
    • Provide a guest experience that exceeds the guest’s expectations.
    • Supports Telluride Ski & Golf missions and goals with a positive attitude.
    • Adheres to Telluride Ski & Golf policies and procedures.
    • Full understanding and knowledge of the Skier Responsibility Code and Colorado Skier Safety Act with The full authority to identify and implicate violators and report them to security and or ski patrol, even in the event that those violating the rules are employees.
  • Prep Cooks

    Various F&B outlets
    Telluride
    $15.00 / hour

    Apply online at https://tellurideskiresort.com/employment/

  • Servers

    Various F&B outlets
    Telluride
    $9.30 / hour + tips

    Apply online at https://tellurideskiresort.com/employment/

  • Ski Lift Electrician

    Lift Maintenance
    Telluride

    The Telluride Lift Maintenance Department is looking for a full-time, year-round Ski Lift Electrician to join the crew.  Ideally, this person would be able to start immediately to assist with ongoing winter and summer maintenance.  The Lift Maintenance crew is a group of dedicated, hard-working individuals who are passionate about skiing/snowboarding, and ski lifts.  Above all, we pride ourselves in assuring that the lifts are safe for our guests, and we strive to keep them running efficiently in order to provide a world-class skiing and snowboarding experience. 

    Duties and Responsibilities:-

    • Work under the supervision of senior lift electricians and mechanics
    • Learn how to service the wide variety of ski lifts that are present at Telluride Ski Resort
    • Assist in maintaining and troubleshooting ski lift motors, control circuits, tower circuits, and terminal/lift shack heaters
    • Read and navigate various electrical schematics in order to troubleshoot electrical issues
    • Must also help with mechanical repair/service, such as lubrication, tower sheave assembly alignment, changing sheave wheels, etc.
    • Perform routine inspections of motor rooms and lift line equipment
    • Assist in the training of lift operators
    • Assist in special projects
    • Help to provide the guests with a world-class experience
    • Adhere to Telluride Ski and Golf policies and procedures
    • Adhere to the Skier Responsibility Code and the Colorado Skier Safety Act

    Qualifications and Experience:

    • High school diploma or GED
    • Must have a valid driver’s license
    • Must possess basic electrical knowledge
    • Must be proficient in using and troubleshooting low voltage control systems. This includes PLC’s, relay logic, and digital control systems (ski lift control system experience is preferred)
    • Must be proficient in the operation of a digital multimeter, and know how to use it to troubleshoot control circuits
    • Must have experience reading and navigating electrical schematics
    • Must be able to work effectively at elevations up to 12,570’ (top of Revelation Lift)
    • Must be able to work outdoors during inclement weather
    • Must be able to regularly lift and move 50 lbs, and occasionally up to 100 lbs
    • Must own and use basic personal tools. A digital multimeter will be provided.
    • Must be comfortable riding in a work chair and climbing/working on the ski lift towers using a fall protection harness
    • Must be at least an intermediate skier or snowboarder in order to travel to all ski lift terminals in the winter
    • Must be able to drive ATV’s and snow machines
  • Ski Lift Mechanic Level II

    Lift Maintenance
    $22.10 / hour

    The Telluride Lift Maintenance Department is looking for a full-time, year-round Level 2 Lift Mechanic to join the crew.  Ideally, this person would be able to start immediately to assist with ongoing summer maintenance.  The Telluride Lift Maintenance crew is a group of dedicated, hard-working individuals who are passionate about skiing/snowboarding, and ski lifts.  Above all, we pride ourselves in assuring that the lifts are safe for our guests, and we strive to keep them running efficiently in order to provide a world-class skiing and snowboarding experience. 

    Duties and Responsibilities:

    • Work under the supervision of senior lift mechanics
    • Learn how to service the wide variety of ski lifts that are present at Telluride Ski Resort
    • Assist in basic mechanical repairs of ski lifts and ski lift components
    • Lubricate ski lift components
    • Align tower sheave assemblies and change sheave wheels
    • Perform routine inspections of motor rooms and lift line equipment
    • Assist in training lift operators
    • Assist in special projects
    • Help to provide the guests with a world-class experience
    • Adhere to Telluride Ski and Golf policies and procedures
    • Adhere to the Skier Responsibility Code and the Colorado Skier Safety Act

    Qualifications and Experience:

    • Minimum 5 years of Lift Maintenance experience with good references
    • High school diploma or GED
    • Must have a valid driver’s license
    • Must be able to work effectively at elevations up to 12,570’ (top of Revelation Lift)
    • Must be able to work outdoors during inclement weather
    • Must be able to regularly lift and move 50 lbs, and occasionally up to 100 lbs
    • Must own and use basic personal tools
    • Must be comfortable riding in a work chair and climbing/working on the ski lift towers using a fall protection harness
    • Must be at least an intermediate skier or snowboarder in order to get to all lift terminals in the winter
    • Must be able to drive ATV’s and snow machines
  • Spa Attendant

    The Peaks Hotel & Spa
    Telluride

    The Peaks Resort and Spa is hiring detail oriented spa attendants.  Spa attendants help make every guest's stay comfortable and inviting by creating a beautiful environment in the Spa, Fitness and Pool Facilities.  They pay attention to the details and make sure they put a personal touch that says every guest is special.

    Some Duties Might Be:

    • Maintaining Spa Lounge Areas, Facility Maintenance, Laundry, Cleaning, Amenity Stocking
    • Greeting Guests, Guiding them through the Spa process
    • Reporting Maintenance as needed
  • Spa Concierge

    The Peaks Hotel & Spa
    Telluride
    $15.50 / hour

    Brief Description: The Peaks Spa is looking for a professional, enthusiastic Spa Concierge. Our team is friendly, loves to serve our guests, and strives to provide a luxury spa experience. The ideal candidate would have excellent customer service skills and be able to solve problems in a fast-paced environment. Must have strong computer skills with an excellent phone demeanor and be comfortable multi-tasking. Available shifts include mornings, evenings, and weekends.

    Some Responsibilities:

    • Greet guest, confirm appointments, take payments for products and services, and create a welcoming relaxing atmosphere upon their arrival
    • Communicating clearing with phone guests to schedule, edit or cancel appointments and share information about spa service and facilities
    • Working with Spa Soft or other systems to book appointments
    • Communicate with spa therapists and providers guests needs as well as communicate with guests explanations and benefits of services and products
    • Keep the front area welcoming, relaxing, and tidy helping create the desired atmosphere for the guest
    • Delivering excellent guest service and handling customer concerns

    Desired Skills:

    • Effective Communication Skills (in-person and telephone)
    • Eye for detail
    • problem-solving and identifying guests needs
    • knowledge of products and services
    • soft sales skills
  • Ticket Checker

    Ticket Sales
    Telluride

    The Job

    To capture 100% of ticket scans at base area lifts while giving out as many free smiles and high fives as humanly possible.  Start November through first weekend of April.   Full time seasonal positions available.

    The Mission

    • Assist the guest with ticket issues in a friendly and professional manner.
    • Perform daily operations in a way that supports a healthy work environment.
    • Ensure each guest has the right pass to ride the lift. 
    • Have fun and ski. I can’t say this enough….have fun and ski! 

    The Qualifications

    • We love outgoing personalities with a passion for the outdoors and a desire to share it!
    • Willingness to work outside in all types of weather conditions.
    • Must be fluent in English and willing to talk in front of guests and co-workers.
  • Trails Crew

    Mountain Operations
    Telluride

    - Full time brush-cutting and sawyer positions available: June thru October

    - Four days/week; 0700-1730. Potential schedule flexibility (Mon-Thurs or Thurs-Sun)

    - Must have chainsaw operation experience for Sawyer position. Pay DOE.

    - Duties may include shoveling/raking, brush-cutting, revegetation work, drainage work, trail building, heavy lifting, extensive off-trail hiking with heavy loads, small and large equipment operation, power tools, all-mountain maintenance work executed safely in all manners of high-altitude inclement weather.

    - Must be Safety oriented and alert at all times. Must wear full-length durable clothing and provide full-leather, tall work boots.  Gloves, chaps, sawyer helmet, and hearing protection provided. 

    - Must be in outstanding physical and mental condition.

    - A strong work ethic, positive attitude, and teamwork required.

    - Must take direction well, learn quickly, and work well with others.

    - Potential for full-time year-round work as Cat operator in the winter.

  • Allred's Restaurant Reservationist

    Food & Beverage
    Telluride

    Summary: Completes daily administrative duties and coordinates reservations for Allred’s Restaurant.

    Essential Duties and Responsibilities include the following. Other duties may be assigned:          

    • Answers Allred’s phone calls and responds to inquiries and emails regarding Allred’s reservations, and information.
    • Books reservations for Allred’s; being mindful of seatings, occupancy, flow of guests in dining room, table locations and configurations. Reservation system may vary from keeping reservation book, possible utilization of electronic reservation systems. 
    • Communicates to the Allred’s Management Team regarding special needs, requests, set up, etc. 
    • Reports and updates cover counts to Allred’s Management Team. 
    • Communicates regularly by telephone and via email with Telluride and Mountain Village concierges to encourage dinner reservations, and to distribute info re: menus and pricing.
    • Fields questions related to special events and directs the information to the TSG Events Manager who will contract the event. 
    • Respond in a positive, professional manner to all guest inquiries, concerns and complaints whether in person or on the telephone.
    • Retrieve messages from voice mail and forward to appropriate personnel or when possible call personally.
    • Answer questions relative to the organization and provide visitor and callers with address, directions, and other information.
    • Updates TSG Member information.
    • Provide administrative support to management team as needed. May include menu printing, correspondence, bulk mailings, appointment calendars, data input, filing etc.
    • Other duties as directed and assigned.
    • Provide a guest experience that exceeds the guest’s expectations.
    • Promotes and commits to recycling initiatives.
    • Adheres to Telluride Ski & Golf policies and procedures, including knowledge of and adherance to Skier Responsibility Code and Colorado Skier Safety Act.
  • Allred's Restaurant Supervisor

    Food & Beverage
    Telluride

    Summary:  Supervises all front house personnel during food service and during the Manager’s days off or absence. Coordinates activities of dining room personnel to provide professional service to patrons by performing the following duties.

    Prefer Somm experience, 5yrs f/b experience with some supervisor/management experience. 

    Essential Duties and Responsibilities: include the following. Other duties may be assigned.

    • Maintains a high level of customer service and regularly engages in conversations with patrons to ensure customer satisfaction.
    • Handles all monies and ensures that the safe balances consistently on a daily basis.
    • Trains and directs cashiers in ringing up food and beverage purchases.
    • Responsible for assigning drawers to cashiers and holds staff accountable for their money and transactions.
    • Responsible for RTP reports, function and maintenance.
    • Responsible for adherence of all current sanitation requirements.
    • Manages staff daily on dining room procedures.
    • Supervises proper cleaning and maintenance of dining room and all public areas of facility, including bathrooms, decks and patios. 
    • Supervises safe snow removal from outside public areas of facility, and application of snow and ice mitigation materials.
    • Ensures that dining area is clean and prepared for next day service.
    • Greets guests and explains food ordering process for the venue.
    • Handles complaints of patrons.
    • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
    • Inspects dining room serving stations for neatness and cleanliness, and requisitions dining room supplies for tables and serving stations and assures side work and stocking is complete.
    • Assists in training dining room employees.
    • Assists personally or through subordinates with the stocking, cleanliness and maintenance of the scramble area.
    • Provides a guest experience that exceeds the guest’s expectations.
    • Supports TSG Ski & Golf sustainability initiatives.
    • Adheres to TSG Ski & Golf policies and procedures.
    • Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.
  • Bike Park Supervisor

    Mountain Operations
    Telluride

    Do you have a passion for working with people, a passion for mountain biking, and want to make use of your strong leadership and people skills?  As the Bike Park Guide Supervisor working with our Bike Park programs you’ll get the best of both worlds.  This is a great opportunity to become part of the leadership team within the Telluride Ski Resort and support a staff of qualified, enthusiastic employees.  Strong organizational and communication skills and the ability to multitask while interacting with internal and external guests are must have skills.  This position is a hourly, seasonal position.

    We’re looking for the best of the best to help guide the exceptional experiences our staff provides in our inaugural summer of Bike Park Guiding.

    Essential duties/responsibilities include the following. Other duties may be assigned:

    • Oversee operations to ensure adequate staffing, appropriate scheduling, and the administration and assignment of guide experiences.
    • Make recommendations for future program pricing structure and new programs.
    • Propose programs for training for the upcoming season.
    • Assures all employees have an annual performance evaluation.
    • Provide a guest experience that exceeds the guest’s expectations.
    • Assigns work to guides according to established criteria.
    • Assists with auditing and approving staff time cards and class lists.
    • Leeds appropriate daily guide line-ups and morning meetings.
    • Observe instructors to identify exceptional work as well as areas to improve, ensuring the highest level of on-hill product.
    • Addresses all staff, guest, and parent issues with compassion and professionalism.
    • Responsible for timely departure and return of guided experiences.
    • Educates and generates employees support for company policies maintaining an enthusiastic manner.
    • Communicates with staff daily.
    • Models the essence of exemplary bike park guides.
    • Trains mountain activities sellers about Bike Park Guiding products, philosophies, and structure.
    • Monitor facilities, equipment and environment to provide safe, efficient operations.
    • Explains and demonstrates use of apparatus and equipment.
    • Uses industry best practices to explain and demonstrate principles, techniques, and methods of regulating body movements to achieve proficiency in activity.
    • Explains and enforces safety protocols, rules, and regulations.
    • Attends all appropriate departmental and company-wide meetings.
    • Participate in all necessary training clinics and events to maintain current and up to industry best practices.
    • Seeks to upgrade guiding and riding ability to better serve the guests and obtain a better understanding of the guide’s job.
    • Responds to incidents and accidents in guide products professionally and quickly.
    • Knowledge of and adherence to NSAA Mountain Biker’s Responsibility Code.

    A passion for supporting others is a must and prior related experience is valued.  Our Bike Park Guide program is a tight-knit group, so playing well with children, staff, peers, and other departments are musts.

    Necessary Qualifications:

    • Passion for working with all ages of guests
    • Strong focus on safety and good decision making
    • Ability to take direction and work independently
    • “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
    • High school diploma preferred
    • Must be willing to work in inclement weather in a physical work environment BICP, PMBIA, and/or TerraMethod coaching/guiding certifications recommended

    Benefits include:

    • An unrestricted, full Employee Season Pass
    • Discounts at the resort’s retail and culinary outlets
    • Competitive hourly pay rate
    • Discounted access to the Peaks Hotel and Spa workout facility
    • Bike Park Guide uniform, use of our ski school locker room, and Personal Protective Equipment
  • Crazy Elk Pizza Supervisor

    Food & Beverage
    Telluride

    Summary:  Supervises all front house personnel during food service and during the Manager’s days off or absence. Coordinates activities of dining room personnel to provide fast and courteous service to patrons by performing the following duties.

    Essential Duties and Responsibilities: include the following. Other duties may be assigned.

    • Maintains a high level of customer service and regularly engages in conversations with patrons to ensure customer satisfaction.
    • Handles all monies and ensures that the safe balances consistently on a daily basis.
    • Trains and directs cashiers in ringing up food and beverage purchases.
    • Responsible for assigning drawers to cashiers and holds staff accountable for their money and transactions.
    • Responsible for RTP reports, function and maintenance.
    • Responsible for adherence of all current sanitation requirements.
    • Manages staff daily on dining room procedures.
    • Supervises proper cleaning and maintenance of dining room and all public areas of facility, including bathrooms, decks and patios. 
    • Supervises safe snow removal from outside public areas of facility, and application of snow and ice mitigation materials.
    • Ensures that dining area is set up prior to service.
    • Ensures that dining area is clean and prepared for next day service.
    • Greets guests and explains food ordering process for the venue.
    • Handles complaints of patrons.
    • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
    • Inspects dining room serving stations for neatness and cleanliness, and requisitions dining room supplies for tables and serving stations and assures side work and stocking is complete.
    • Assists in training dining room employees.
    • Assists personally or through subordinates with the stocking, cleanliness and maintenance of the scramble area.
    • Provides a guest experience that exceeds the guest’s expectations.
    • Supports TSG Ski & Golf sustainability initiatives.
    • Adheres to TSG Ski & Golf policies and procedures.
    • Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

    Supervisory Responsibilities:                                                

    Assists in supervision of 3-12 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include scheduling and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in concert with facility Manager.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:

    Must have six months to one year of related experience.

  • Warehouse & Delivery Attendant

    Food & Beverage
    Telluride

    Summary Manages deliveries or requisitioned items to various outlets. Responsible for organization of warehouse. Receives deliveries and ensures invoices are accurate. Starting wage $20.00/hour.  FTYR Tuesday through Saturday.  Will be operating a company vehicle.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    • Deliveries
      1. Responsible for the accurate and timely delivery of food and beverage to outlets
      2. Coordinates deliveries with haul cat crew during the winter
      3. Coordinates pickups for trash and linen in the summer
    • Responsible for warehouse organization
      1. Ensure items stay in their labeled location
      2. Communicates with Warehouse manager to maintain appropriate pars
      3. Empties trash and recycling for the warehouse
      4. Responsible for waste management schedule
      5. Keeps floors and surfaces clean and free of debris, wiped, moped and swept.
      6. Other duties as needed.
    • Foodtrak maintenance
      1. Responsible for maintaining accurate inventory control thru proper processing of transfers and requisitions
      2. Ensures invoices are accurate when delivered
      3. Puts away deliveries in coordinating locations
      4. Emails each outlets with transfers and invoices. Communicates shortages as well

    Provide a guest experience that exceeds the guest’s expectations

    Supports Telluride Ski & Golf sustainability initiatives

    Adheres to Telluride Ski & Golf policies and procedures

    Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act

    Supervisory Responsibilities                                                   

    This job has no supervisory responsibilities.

    Competencies                                                  

    To perform the job successfully, an individual should demonstrate the following competencies :

    Communication – demonstrates professionalism and competency in telephone, email, and face-to-face conversations.  Must be able to clearly and concisely communicate information, ideas, and thoughts to others and must be able to understand, comprehend, and act upon information received.

    Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

    Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

    Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.

    Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

    Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

    Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

    Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

    Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

    Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

    Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

    Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

    Qualifications : 

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience                                                  

    1-2 years of experience in similarly challenging role with demonstrated success in an environment of increasing responsibility.

    Computer Skills                                               

    To perform this job successfully, an individual should have experience with a variety of different Accounting programs, Internet explorer, Outlook, Excel, and Word. 

    Mathematical Skills                                                      

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent, and to interpret bar graphs.

    Language Skills                                               

    Ability to read and interpret documents such as invoices, packing slips, safety rules, operating and maintenance instructions, and procedure manuals. 

    Reasoning Ability                                            

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 

    Other Qualifications                                                    

    Must be able to work nights, weekends, holidays and overtime as job requires

    Must be able to function effectively at elevations of 10,000 feet or higher

    Must have valid driver’s license

    Must be willing to take Snowmobile safety training and drive snowmobile occasionally

    Must be able to operate hand truck and pallet jack.

    Must be able to drive (forward and in reverse,) park, and operate lift gate of flatbed pickup.

    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently required to stand; walk and sit. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually loud.  Temperatures range from sub-zero in freezers to comfortable office environment temperatures.  It is often cold in the warehouse, therefore adequate clothing is recommended.

  • Retail Warehouse Coordinator

    Retail
    Telluride

    Summary:   Help assist with the Retail inventory control. Help oversee the Retail Warehouse, manage receiving and tagging of product for above mentioned stores as well as replenishing two stores with product from the Retail Warehouse. Employee has at least two years retail management experience.  This position will be assisting Retail Director and Manager of Resort Store and Naturals with transferring product from Retail Warehouse, maintain the organization of Retail Warehouse, and labeling of new product at the warehouse.  This is a full time benefited position working 10 months per year.

    Essential Duties and Responsibilities: to include the following while other duties may be assigned:

    • Know and enforce safety initiatives consistent with company guidelines.
    • Supports Telluride Ski & Golf sustainability initiatives.
    • Adheres to Telluride Ski & Golf policies and procedures.
    • Supervise operations at the Retail Warehouse, including receiving, tagging transferring, and submitting invoices to Retail Director.
    • Work with other departments to manage inventory.
    • Transfer and track inventory and merchandise as it becomes available; assist Retail Managers with the arrangement of new merchandise and store displays.
    • Promote, support and understand all activities and events occurring on or off mountain.
    • Stocks shelves, counters, or tables with merchandise in the stores.
    • Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
    • Keeps record of sales, prepares inventory out of stock, and assists in ordering merchandise.
    • Perform related tasks or special projects as assigned.

    Supervisory Responsibilities:                                               

    Directly supervises the Retail Warehouse. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, organizing, light box lifting and directing work and resolving problems.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Employee is returning to retail sales within the company or has at least one year previous experience in sales or retail. 

    Education and/or Experience:                                              

    High school diploma or general education degree (GED).  One to three months related supervisory experience.

    Language Skills:                                                        

    Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

    Mathematical Skills:                                                  

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

    Computer Skills:                                                       

    To perform this job successfully, an individual should have knowledge of Point of Sale System Accounting software; Microsoft Outlook, Internet Explorer Internet software; and Microsoft Office software.

    Other Skills and Abilities:                                                     

    Must possess excellent time management skills and the ability to work independently as well as basic computer knowledge: 

    • Strong communication and problem solving skills. 
    • Must be able to identify areas that may need improvement and have initiative to seek solutions.
    • Must be a team player.

    Other Qualifications:

    Must have valid driver’ license.

    Must be able to work weekends, holidays and overtime.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is infrequently exposed to outside weather conditions.  The noise level in the work environment is usually quiet.

  • Landscaping Manager

    Mountain Operations
    Telluride

    Landscape Manager

    Hiring a self-starter with in-depth knowledge of landscaping ready to help take the resort landscape to the next level.  The new Landscape Crew will focus on creating and maintaining a manicured setting for our guests in developed areas, maintaining outdoor event spaces, chef’s gardens, flower installations and beds.

    Duties Include:

    • Management of a small team of landscape workers
    • Extensive landscape work and planning to include: irrigation maintenance and installation, turf management, flowers, revegetation, pedestrian walkways.
    • Interdepartmental communication and cooperation on projects throughout the resort

    Requirements:

    • 3-5 years of landscaping, recreational maintenance or similar experience
      • To include: irrigation, lawn treatments, and small engine equipment work
    • Prior management-level experience preferred
    • Valid Driver’s License

    Job Facts:

    • Full Time Seasonal with associated benefits; Bike Park Pass, golfing privileges, F&B discounts, Pro Deals, and more.
    • Starting in May and extending through October (weather dependent)
  • Nursery Supervisor

    Nursery
    Telluride

    This position is for the SUMMER season. Monday-Friday, June 20th through September 2nd. 

    Summary: Oversees daily activities of the Nursery, engages in children interaction, and provides the best quality daycare for children by performing the following duties.

    Essential Duties and Responsibilities:

      Include the following while other duties may be assigned:

    • Directly responsible for child check-in and check-out.
    • Actively participates in the check-in and check out process by being available to answer any questions the parent's may have about their child's day.
    • Must have extensive knowledge about the program; giving the parents a tour of the facility and answering any questions.
    • Must provide excellent guest service and ensure that the rest of the staff does the same.
    • Participate in ongoing guest service, leadership, and child developmental training programs.
    • Maintains Nursery policies, procedures and programs.
    • Maintains a positive and informative attitude with all of the parents.
    • Encourages effective communication lines inter and intra-departmentally.
    • Creates and encourages strong cooperative relationships with subordinates, peers, and superiors.
    • Opens and closes the facility on the two days the manager has off.  
    • Collects childcare information from the parents to ensure quality care.
    • Is responsible for ensuring that the children's needs are met each day.
    • Encourages creativity and excitement within the Nursery.
    • Assists in developing age appropriate activities.
    • Educated on all safety and liability issues.  Ensures that all forms are completed correctly and ensures a child safe environment at all times.
    • Maintains proper child: staff ratio by staffing appropriately each day.
    • Develops proactive communication lines between the parents and the staff.
    • Work with the manager on taking reservations.
    • Collects and remits payments as well as prepares the daily sales report.
    • Takes all phone calls regarding the program.
    • Provides a guest experience that exceeds the guest’s expectations.
    • Supports TSG sustainability initiatives.
    • Adheres to TSG policies and procedures.
    • Has knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

    Supervisory Responsibilities:                                                                                          

    • Supervises 8-10 Child Care Attendants. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

    Qualifications:

    • To perform this job successfully, an individual must be able to perform each essential duty to the highest standards. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:                                                                                          

    • High School diploma or General Education Degree (GED). Minimum two years related experience.
    • Child development course work completed.  Must meet the State of Colorado qualifications of a Supervisor.
    • 2 years working in group child care, of unrelated children less than 6 years of age.
    • Management training required.
    • Infant and Child CPR and First Aid.

    Language Skills:                                                                                                                 

    • Ability to read, analyzes, and interprets common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors.

    Mathematical Skills:

    • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

    Reasoning Ability:                                                                                                              

    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Computer Skills:                                                                                                                 

    • To perform this job successfully, an individual should have knowledge of Outlook, Explorer Internet software; Excel Spreadsheet software, Word Processing software as well as an adding machine, credit card machine and a telephone.  Should also be able to use a baby backpack, wagon, sleds, and art supplies as well as cleaning supplies and a vacuum.

    Other Skills and Abilities:                                                                                                

    • Extensive Knowledge and understanding of child development from birth to age 4.
    • Dynamic people, management, communication and guest service skills.
    • Must be able to handle sales transactions and cash.
    • High physical and mental energy level.
    • Quick reflexes and responses.
    • Must have the ability to focus on many children at one time.

    Other Qualifications:                                                                                                         

    • Must be able to work some holidays, weekends.

    Physical Demands:

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this Job, the employee is frequently exposed to outside weather conditions.  The noise level in the work environment is usually loud. The environment is busy and sometimes chaotic.
  • Head Steward at the Peaks Hotel & Spa

    The Peaks Hotel & Spa
    Telluride

    Summary : A Head Steward trains, supports, and motivates the Back of House Team to deliver an excellent Guest and Member experience while managing cleaning schedules, moving and storing necessary equipment, and observing safety guidelines.

    Education & Experience: Previous stewarding experience is preferred with at least 3 years of working in a similar or relatable position

    Essential Duties and Responsibilities:

    • Run the Stewarding Department efficiently and to consistent high standards
    • Manage, train and develop the stewarding  team
    • Maintain inventories of all F&B plate ware, glassware, silverware.
    • Order and maintain inventory of cleaning and janitorial supplies.
    • Maintain cleanliness of Employee Dining Room.
    • Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
    • Ensure the flow and supply of operating equipment's meets bar, banqueting and restaurant requirements
    • Oversee the cleanliness and organization of all food and beverage storage rooms.
    • Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
    • Work with the banqueting functions to ensure the accurate and timely delivery of required plate ware, glassware and silverware for service and production.
    • Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
    • Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
    • Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
    • Assist in the location, movement and storage of operational equipment
    • Assist in the stock take of equipment and other items as required
    • Work with all departments to ensure items that are required for service are available when needed
    • Ensure team members adhere to all Health and Safety and Hygiene Regulations
    • Carry out any other reasonable task set by the Hotel's Management
    • Responsible for working with a professional and courteous attitude towards co-workers and management
    • Responsible for the correct re-location of all cleaned items back to their proper location
    • Work and train staff in a manner that ensures minimal breakage
    • Ensure that the kitchen and dish stations are kept meticulously cleaned at the start, during and end of the shift
    • Assist with storing all new orders in their correct locations, rotating all product as needed
    • Practice good hygiene and safety consistently
    • Be a clear thinker, remaining calm and resolving problems using good judgment
    • Follow directions thoroughly
    • Responsible for notifying management of any shift where overtime transpires
    • Responsible for ensuring that all cleanliness standards established by The Peaks are adhered to
    • Responsible for communicating any problems or concerns to the Executive Chef.
    • Work with minimal supervision
    • Perform any and all duties and responsibilities as assigned

    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Language Skills:                                               

    • Good verbal communication skills are required with conversational Spanish & English language skills. 
    • Able to convey information and ideas clearly. 
    • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

    Reasoning Ability:                                                       

    • Ability to evaluate and select among alternative courses of action quickly and accurately. 
    • Ability to multi task.
    • Ability to effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. 
    • Ability to assimilate complex information, data, ect., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. 
    • Ability to work with and understand financial information and data, and basic arithmetic functions.

    Other Qualifications:

    • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. 
    • Must routinely meet deadlines.
    • Must be able to work well under pressure and be self-motivated. 
    • Candidate must have good organizational, time management and delegation skills.

    Physical Demands:

    • Must be able to function effectively at elevations of 10,000 feet or higher.
    • Flexible and long hours sometimes required, including holidays and weekends.
    • Medium work-Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects. 
    • Ability to stand during entire shift.
    • Position requires handling, eye-hand coordination, walking, standing, stooping, and kneeling. 

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is occasionally exposed to extreme cold. The noise level in the work environment is usually very loud.

  • Catering Sales Manager

    The Peaks Hotel & Spa
    Telluride

    Summary :  This critical role is responsible for acquiring and handling local catering and private individual client events, planning all details of an event while overseeing relationships.  We are looking for individuals who have a solid knowledge of food and beverage, able to exhibit strong business acumen, have a strong network in the event sector with an ability to solicit new and repeat business, have a proven track record displaying creativity and excellent communication skills. This position will sell corporate and social catering events in a unique resort environment.

    Essential Duties and Responsibilities:

    This list is not all–inclusive and should only be used as an overview of actual responsibility.

    • Pursue new and repeat catering and event business
    • Establish and build and strong relationships within the local hotel community and local vendors
    • Communicate group details throughout hotel departments
    • Maintain and grow the client relationship from prospect through site departure via all available avenues of communication and on-site presence to ensure personal attention given to client.
    • Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals.
    • Maintain an active trace/follow-up system on all inquiries and personal sales calls.
    • Conduct property tours and entertain planners of meetings, social events, and weddings.
    • Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Board of Operations, Menu Tastings, and Planning Visits.
    • Coordinate the sales efforts between sales and catering departments to insure proper utilization of function space to yield maximum revenues.
    • Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.

    Qualifications:

    • Viable candidates must have a minimum of two years of experience in the same or similar role.
    • Knowledge of property management systems required.  Salesforce knowledge preferred.
    • Experience in a mountain resort environment highly desired.
    • Ability to quickly and positively establish rapport is required.
    • Above average communication skills - both written and oral - are required.
    • Ability to work flexible schedule including weekends and nights.

    Language Skills:                                               

    • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
    • Must be able to convey information and ideas clearly
    • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
    • Strong interpersonal skills

    Reasoning Ability:                                                       

    • Ability to deal with standardized situations with only occasional or no variables
    • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
    • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
    • Must be able to evaluate and select among alternative courses of action quickly and accurately.
    • Must be able to work with and understand financial information and data.
    • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need
    • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
    • Ability to manage priorities and workflow
    • Interpret Financial Reports and provide expertise on (projected) Revenue vs. Expenses.
    • Project and Maintain acceptable payroll commitments.
    • Guide business decisions by staying on top of Spa industry trends.

    Other Qualifications:

    • Must be able to work nights, weekends, holidays and overtime.
    • Must be able to multi task.
    • Must routinely meet deadlines

    Physical Demands:

    • Must be able to function effectively at elevations of 10,000 feet or higher.
    • Lift and move a minimum of up to 25 pounds without assistance
    • Wear appropriate safety equipment.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Concierge Team Supervisor

    The Peaks Hotel & Spa
    Telluride

    Summary: Oversee the training, daily operations, scheduling, & managing of all aspects of Concierge Team.

    Essential Duties and Responsibilities:

    Follow direction and delegation of General Manager & Assistant Manager.
    Supervise two- three concierge team members working AM or PM shift
    Create and maintain the concierge program.  Work with desk agents and bell staff to ensure personalized concierge service.
    Hire & train new concierge employees
    Work hands on with Front Agents to ensure timely and accurate completion of shift checklists and any special projects. Proficiently perform all duties in both positions in the absence of either individual.
    Assist in Hotsos usage to serve all guest and VIP clients.
    Create partnerships with local restaurants, shuttle services, adventure agencies, and other appropriate services.
    Assist Front desk agents with late arrivals, early departures, answering phones, taking and delivering wakeup calls, running downtime reports, posting and reconciling charges and generating/ distributing departure folios.
    Monitor Payroll and provide a schedule on a weekly basis accommodating Front Desk, and Concierge Team
    Assist on organizing Orientation for all staff at beginning of the seasons.
    Provide daily supervision, delegation, and motivation of all staff. Ensure staff is following all dept. procedures, while providing a high level of service and work ethic.
    Monitor daily performance and appearance of staff. Address any disciplinary issues immediately.
    Make sure all concierge touch point are competed 3 weeks before guest arrival.
    Ensure guest Itineraries are completed and accurate before guest arrival.
    Coordinate with the Front Desk on guest satisfaction and potential guest recovery.
    Manage and expand upon all the services and amenities offered by the dept.
    Perform front desk duties when necessary.
    Maintain up to date knowledge of all hotel products.  Train and lead all employees in assisting guests with all questions.
    Develop and maintain daily logs for am/pm shifts for concierge team.
    Ensure guest itineraries are relayed to front desk and notes are created in SMS.
    Recognize and reward employees for exceptional job performance.
    When given General staff Tips ensure tips are divided equally amongst employees.
    Maintain the supply of mountain trail maps, Mountain Village and Telluride maps and brochures at the front desk. 
    Provide information and assist guest concerning; restaurants, theaters/ musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such.
    Maintain current listing of local and area attractions, special events and activities.
    Maintain a listing of local transportation guides, churches, sport arenas, etc.
    Provide hours of operations for all restaurants, lounges and shops within the hotel.
    Provide information, maps and directions as required.
    Attend all weekly Operations meetings.
    Set-up daily briefings at each shift change with staff to cover arrivals, departures, VIPS, and other pertinent information.
    Provide a high level of guest service and guest interaction.

    Supports TSG Ski & Golf sustainability initiatives.
    Adheres to TSG Ski & Golf policies and procedures.
    Other duties may be assigned.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:                                              

    1 to 2 years hotel industry experience and supervisory and/or management experience preferred.

    Language Skills:                                            

    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    Mathematical Skills:                                                  

    Ability to calculate figures and amounts such as rates, taxes, discounts. 

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

    Computer Skills:                                           

    To perform this job successfully, an individual should have knowledge of Outlook, Internet Explorer, and Microsoft Office.  Knowledge of Hotel Reservations systems preferred. 

    Other Qualifications:           

    Ability to stand for considerable amounts of time.

    Knowledge of Telluride Ski & Golf and the Telluride region.

    Able to work nights, weekends, holidays and overtime as job requires.

    Able to function effectively at elevations of 10,000 feet or higher.

    Able to function effectively in inclement weather conditions.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

  • Front Desk Manager

    The Peaks Hotel & Spa
    Telluride

    Summary: Oversee the training, daily operations, scheduling, & managing of all aspects of Front of Desk.

    Education & Experience:

    • College course work in related field helpful.
    • Experience in a hotel or a related field preferred.
    • High School diploma or equivalent required.
    • Computer experience preferred.

    Essential Duties and Responsibilities:

    • Follow direction and delegation of General Manager & Director of Room Operations.

    • Hire & train new front desk employees.

    • Monitor Payroll and provide a schedule on a weekly basis accommodating Front Desk.

    • Facilitate payroll functions for staff by maintaining daily time records in Kronos.

    • Assist on organizing Orientation for all staff and beginning of the seasons.

    • Provide daily supervision, delegation, and motivation of all staff. Ensure staff is following all dept procedures, while providing a high level of service and work ethic.

    • Monitor daily performance and appearance of staff. Address any disciplinary issues immediately.

    • Assign Rooms two weeks prior and accommodate guests by referencing their requests.

    • Use discretion to choose best tactic to recover guest satisfaction.

    • Ensure guest rates, folios, and any monetary issues are corrected before guests are aware of any issue.

    • Approve any refund a Front desk agent or supervisor will be making.

    • Manage and expand upon all the services and amenities offered by the dept.

    • Perform front desk duties when necessary.

    • Maintain up to date knowledge of all hotel products.Train and lead all employees in assisting guests with all questions.

    • Facilitate communication between departments & address any issues from guests or other departments in a timely and professional manner.

    • Monitor all departmental supply needs and order new supplies when needed.

    • Develop and maintain daily logs for am/pm shifts for front desk and bellmen.

    • Ensure occupancy reports are complete and accurate each morning.Ensure that reports are distributed and updated in a timely fashion.

    • Create and maintain concierge program.Work with desk agents and bell staff to ensure personalized concierge service.

    • Create an on-going training program to assist all staff in improving their guest service skills, technical skills and conduct pre-season and mid-season orientations.

    • Recognize and reward employees for exceptional job performance.

    • When given General Staff Tips ensure tips are divided equally amongst employees.

    • Perform mid-season and end of season performance bank reviews for all paid staff.

    • Maintain the supply of mountain trail maps, Mountain Village and Telluride maps and brochures at the front desk.

    • Monitor budgets, revenue goals and long/short term planning for the department. Manage daily labor in a responsible way that falls in line with budget expectations.

    • Attend all Operations meetings.

    • Set-up daily briefings at each shift change with staff to cover arrivals, departures, VIPS, and other pertinent information.

    • Provide a high level of guest service and guest interaction.

    • Supports TSG Ski & Golf sustainability initiatives.

    • Adheres to TSG Ski & Golf policies and procedures.

    • Other duties may be assigned.

      Marginal:

    • Maintain a clean work area.
    • Assist guests with safe deposit boxes.
    • Attend meetings/training as required by management.
    • Perform other duties as requested by management.

     

    Supervisory Responsibilities:                                                  

    Supervise a staff of 8 - 10 paid staff . Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Language Skills:                                            

    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    Mathematical Skills:                                                  

    Ability to calculate figures and amounts such as rates, taxes, discounts. 

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

    Computer Skills:                                           

    To perform this job successfully, an individual should have knowledge of Outlook, Internet Explorer, and Microsoft Office.  Knowledge of Hotel Reservations systems preferred. 

    Other Qualifications:           

    Ability to stand for considerable amounts of time.

    Knowledge of Telluride Ski & Golf and the Telluride region.

    Able to work nights, weekends, holidays and overtime as job requires.

    Able to function effectively at elevations of 10,000 feet or higher.

    Able to function effectively in inclement weather conditions.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

  • Spa Operations Manager

    The Peaks Hotel & Spa
    Telluride

    Summary : The Spa Assistant Director assists the spa director in driving and leading the operational and financial direction of the spa while ensuring the highest quality of guest services. The Assistant Director helps to oversee the management direction and development of the retail, reception and attendant staff as well as massage, esthetics, salon.  Develops, monitors, and reviews all staffing, scheduling, facility operations, supply procurement, revenue management, safety training, standard operating procedures, payroll management and guest service satisfaction.

    Education & Experience:

    • Three to five years of related experience
    • Extensive knowledge of spa treatments.
    • Commitment to excellence and high standards.

    Essential Duties and Responsibilities:

    • To share responsibility for the overall management and performance of the Spa daily operation.
    • Manager on Duty in Director’s absence and/or as needed.
    • Excellent in managing guest service and handling guest relations.
    • Exceptional skills in running a large SPA Operation Team in a seasonal environment (Esthetics, Massage, Beauty Salon, Lockers, pools, and fitness)
    • Experience in achieving retail and revenue goals.
    • Ability to perform general administrative tasks, maintain procedures for purchasing and inventory.
    • Experience in managing business to budgets, Payroll, Scheduling and maintaining an internal calendar as well as product inventory and ordering.
    • Extensive computer knowledge and computer applications.
    • Ability to take initiative, ownership and prioritize tasks.
    • Exhibit a professional and polite appearance at all times.
    • Ability to create supportive and nurturing environment which consistently delivers a spa experience that exceeds guest and staff expectations.
    • Direct involvement in hiring, counseling and terminations of all spa and retail employees.
    • Hold regular meetings to keep staff up to date on all aspects of the Spa’s operation.
    • Develops departmental procedures and standards in order to ensure an efficient and positve guest experience on an ongoing basis.
    • Responsible for training and accountability of service standards for all employees including supervisors.
    • Ensure Equipment is maintained in good working order.
    • Maintain professional relationships with suppliers and providers.
    • Ensure stock and cash items are kept safely under lock and key.
    • Minimize or eliminate losses through negligence with monitoring programs.
    • Manage inventory effectively and control ongoing service and product margin analysis to ensure profitability.
    • Implement opportunities for managing operational costs and boosting the bottom line.
    • Develop procedures for accurate inventory control and monitoring.
    • Develop and maintain compensation guidelines for customer complaint handling.
    • Anticipate, identify and ensure customer needs are being met in the best possible way.
    • Monitor customer satisfaction with surveys, focus groups and comment cards.
    • Guide staff to become caring problem solvers, cooperative, accommodating and fair.
    • Assists in creating the annual budgets and forecasts for both the spa and retail and ensures that the operations meet those numbers on a monthly basis.
    • Assist in developing Spa’s Marketing Strategy and ensure a consistent image is being portrayed.
    • Ensure the Spa is always staged for maximum buyer impact.
    • Assists in developing and making recommendations on spa treatments and packages to better utilize the skills of the staff as well as the use of the facilities
    • Create ongoing in-house promotions and activities to stimulate sales, staff and customers.
    • Maintain a friendly and warm demeanor at all times.
    • Maintain an attentive, friendly, helpful and courteous attitude to all guests, managers and fellow employees.
    • Demonstrate an exceptional level of professionalism for the staff to emulate.
    • Develop and maintain gracious and efficient front desk procedures.
    • Create a motivating environment of sincerity, warmth and fun for staff and guests.
    • Perform staff evaluations with proposed action plans.
    • Strong organizational, problem-solving, and analytical skills.
    • Excellent written and oral communication skills.

     

    • Marginal:
    • Attend meetings/training as required by management.
    • Perform other duties as requested by management

    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Education/Experience:

    • Minimum 2 years’ experience as an Assistant or Spa Manager in a luxury spa setting.

    Language Skills:                                               

    • Passionate, positive and focused with strong communication skills.
    • Excellent verbal and written communication skills required.
    • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
    • Must be able to convey information and ideas clearly
    • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

    Reasoning Ability:                                                       

    • Ability to deal with standardized situations with only occasional or no variables
    • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
    • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
    • Must be able to evaluate and select among alternative courses of action quickly and accurately.
    • Must be able to work with and understand financial information and data.
    • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need
    • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
    • Strong interpersonal skills
    • Ability to manage priorities and workflow
    • Interpret Financial Reports and provide expertise on (projected) Revenue vs. Expenses.
    • Project and Maintain acceptable payroll commitments.
    • Guide business decisions by staying on top of Spa industry trends.

    Other Qualifications:

    • Proficient in receptions/ reservation systems & Knowledge of Spa Systems. SpaSoft knowledge is a plus
    • Ability to focus attention on guests’ needs.
    • Ability to prioritize, organize and make appropriate judgments.
    • Ability to work well under pressure.
    • Ability to maintain positive relations and work cohesively with co-workers as part of a team.
    • Ability to build professional relationships with repeat guests by remembering their names, recognizing them, knowing their individual preferences.
    • Must be able to work a flexible schedule, including nights, weekends, holidays and overtime.
    • Must be able to multi task.
    • Must routinely meet deadlines

    Physical Demands:

    • Physical mobility to bend, lift, and stand for prolonged periods.
    • Must be able to function effectively at elevations of 10,000 feet or higher.
    • Lift and move a minimum of up to 25 pounds without assistance
    • Wear appropriate safety equipment.
    • Flexible and long hours sometimes required, including holidays and weekends.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate.

  • Spa Retail Associate

    The Peaks Hotel & Spa
    Telluride

    Job Summary:

    The Spa Retail Associate is responsible for the sale and service of all retail products to guests. They are responsible for maintaining the retail area of the spa in a clean and orderly manner. The Retail Associate should be knowledgeable of the features and benefits of all retail offerings, product sales and promotions. They must understand how to effectively recommend products to meet the needs of our guests.

    Duties and Responsibilities: 

    • Be on time for shift.
    • Properly open and close retail area each day according to Standard Operating Procedures.
    • Acknowledge and greet everyone who enters and leaves the retail area.
    • Actively promote and provide detailed descriptions of retail products, sales and special promotions.
    • Assist guests with appropriate retail selections.
    • Handle product inquiries and returns professionally and courteously, ensuring complete guest satisfaction.
    • Utilize spa retail sales system with skill and proficiency.
    • Maintain Retail Bank.
    • Regularly crosscheck physical inventory with computer inventory to manage/avoid shrinkage and to ensure appropriate inventories are available.
    • Regularly create and change product displays to promote various products, seasons and holidays.
    • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
    • Handle guests’ questions and concerns professionally and courteously.
    • Provide accurate, appropriate and immediate responses to all requests by guests.
    • Maintain a clean; safe, fully stocked and well organized work area.
    • Ability to work without direct supervision and remain at assigned post for extended periods of time.
    • Maintain a positive attitude and contribute toward a quality work environment.
    • Regularly attend, participate in and support training and staff meetings for the spa.
    • Assist in all areas of spa operation as requested by management.

    Position Requirements:

    • Ability to be efficient and productive in a fast paced environment.
    • Must be detail and multi-task oriented.
    • Must have enthusiasm and possess excellent customer service skills.
    • Must possess basic math and money handling skills.
    • Enjoy working with people and possess a friendly and outgoing personality.
    • Excellent communication, listening and computer skills.
    • Must be a team player
  • Warehouse Administrative Assistant

    Food & Beverage
    Telluride

    Summary Performs key data entry operations within the Purchasing and Warehouse Department.  Functions as back-up for primary Warehouse Associate.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    • Data Entry
      1. Responsible for the accurate and timely entry of invoices into FoodTrak
      2. Organizes and manages electronic data
      3. Maintains assigned templates within FoodTrak
      4. Runs assigned reports within FoodTrak
    • Functions as back-up for the primary Warehouse Associate, providing relief during lunch breaks, days off, vacations, etc.
      1. Responsible for accurately checking in orders and invoices and for accepting shipments and notifying recipients if needed.
      2. Assists with or pulls requisitions as needed.
      3. Assists internal ‘customers’ with needs, requests, information, etc.
      4. Assists with warehouse shopping lists as needed.
      5. During Summer months responsible for food deliveries and for garbage, recycling and linen transport.
      6. Other duties as needed.
    • Inventory control – F&B:
      1. Responsible for maintaining accurate inventory control thru proper processing of transfers and requisitions
    • Provide a guest experience that exceeds the guest’s expectations
    • Supports Telluride Ski & Golf sustainability initiatives
    • Adheres to Telluride Ski & Golf policies and procedures
    • Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act

    Supervisory Responsibilities                                                   

    This job has no supervisory responsibilities.

    Competencies                                                  

    To perform the job successfully, an individual should demonstrate the following competencies :

    • Communication – demonstrates professionalism and competency in telephone, email, and face-to-face conversations.  Must be able to clearly and concisely communicate information, ideas, and thoughts to others and must be able to understand, comprehend, and act upon information received.
    • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
    • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
    • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.
    • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
    • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
    • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
    • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
    • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
    • Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
    • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
    • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

    Qualifications : 

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience                                                  

    1-2 years of experience in similarly challenging role with demonstrated success in an environment of increasing responsibility.

    Computer Skills                                               

    To perform this job successfully, an individual should have experience with a variety of different Accounting programs, Internet explorer, Outlook, Excel, and Word.  Must be proficient at 10-key data entry and possess excellent typing skills.

    Mathematical Skills                                                      

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent, and to interpret bar graphs.

    Language Skills                                               

    Ability to read and interpret documents such as invoices, packing slips, safety rules, operating and maintenance instructions, and procedure manuals. 

    Reasoning Ability                                            

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 

    Other Qualifications                                                    

    Must be able to work nights, weekends, holidays and overtime as job requires

    Must be able to function effectively at elevations of 10,000 feet or higher

    Must have valid driver’s license

    Must be willing to take Snowmobile safety training and drive snowmobile occasionally

    Must be able to operate hand truck and pallet jack.

    Must be able to drive (forward and in reverse,) park, and operate lift gate of flatbed pickup.

    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently required to stand; walk and sit. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     The noise level in the work environment is usually loud.  Temperatures range from sub-zero in freezers to comfortable office environment temperatures.  It is often cold in the warehouse, therefore adequate clothing is recommended.

  • Retail and Warehouse Manager

    Retail
    Telluride

    Summary:   Manage the operation of Telluride Resort Store and Telluride Naturals, including hiring, training and daily operation. Also, oversee the Retail Warehouse, manage receiving and tagging of product for above mentioned stores. Oversee and manage product inventory, including training, actual inventories and recounts. Employee has at least two years retail management experience.  This position will manage scheduling of Retail Associates & Managers, transfer, track and count inventory, maintain Retail Warehouse, provide assistance to retail associates, research potential new products , answering the phone, totals bills, accepts payment, proficient in RTP operations and maintains appearance of inventory by performing the following duties:

    Essential Duties and Responsibilities: to include the following while other duties may be assigned:

    • Know and enforce safety initiatives consistent with company guidelines.
    • Supports Telluride Ski & Golf sustainability initiatives.
    • Adheres to Telluride Ski & Golf policies and procedures.
    • Create and communicate the work schedule to Retail Associates & Managers.
    • Communicate companywide messages and new information to Retail Sales Associates & Managers.
    • Put together buys for managed stores with goals of achieving lowest pricing and
    • Lowest COGS possible.
    • Research other resorts for establishing good venders and comparable store offerings.
    • Oversee and manage operations at the Retail Warehouse, including receiving, tagging transferring, and submitting invoices.
    • Work with other departments to manage inventory.
    • Lead inventory for your stores/warehouse once a month including training, performing, recounting and posting.
    • Assist with website development.
    • Prepare and/or ship product for special orders for stores or other departments.
    • Create RTP and opening and closing manuals.
    • Transfer and track inventory and merchandise as it becomes available; assist Retail Managers with the arrangement of new merchandise and store displays.
    • Act as the Safety Officer for the Retail Department.
    • Checks voicemail for new messages and returns any calls that are appropriate.
    • Assist with the promotion and execution of retail shop sales.
    • Promote, support and understand all activities and events occurring on or off mountain.
    • Stocks shelves, counters, or tables with merchandise.
    • Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
    • Answers customer's questions concerning location, price, and use of merchandise.
    • Wraps or bags merchandise for customers.
    • Cleans shelves, counters, or tables throughout the day.
    • Removes and records amount of cash in register at end of shift and complete a deposit slip to drop off at a company safe at the end of each daily shift.
    • Assist with closings as necessary.
    • Train new staff on RTP and opening/closing procedures as necessary.
    • Perform cashier functions: operate cash register; take payment and return correct change; process credit card payments; RTP client close and location close at the end of the day.
    • Assist customers; locate products; answer questions about products; place special orders; handle problems or complaints, referring to manager or other senior staff member if appropriate.
    • Keeps record of sales, prepares inventory out of stock, and assists in ordering merchandise.
    • Helps connect a relationship with Retail Managers and vendors.
    • Provides a guest experience that exceeds members/guests expectations.
    • Perform related tasks or special projects as assigned.

    Supervisory Responsibilities:                                               

    Directly supervises 3-5 employees in the Retail Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Employee is returning to retail sales within the company or has at least one year previous experience in sales or retail. 

    Education and/or Experience:                                              

    High school diploma or general education degree (GED).  One to three months related supervisory experience.

    Language Skills:                                                        

    Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

    Mathematical Skills:                                                  

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

    Computer Skills:                                                       

    To perform this job successfully, an individual should have knowledge of Point of Sale System Accounting software; Microsoft Outlook, Internet Explorer Internet software; and Microsoft Office software.

    Other Skills and Abilities:                                                     

    Must possess excellent time management skills and the ability to work independently as well as basic computer knowledge: 

    • Must have the ability to handle and perform simple cash, check, and credit card transactions.
    • Strong communication and problem solving skills. 
    • Must be able to identify areas that may need improvement and have initiative to seek solutions.
    • Must be a team player.

     

    Other Qualifications:

    Must have valid driver’ license.

    Must be able to work weekends, holidays and overtime.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is infrequently exposed to outside weather conditions.  The noise level in the work environment is usually quiet.

  • Vehicle Mechanic II

    Vehicle Maintenance
    Telluride

    Summary: “A professional whose work is consistently of high quality”

    To apply experience and knowledge in the automotive field to maintain and repair resort equipment, while attempting to transcend the maintenance stereotype.

    Essential Duties and Responsibilities: include the following. Other duties may be assigned:

    • Diagnose and repair all vehicle problems, in an expedient fashion 
    • Perform PM’s on all vehicles quickly and efficiently
    • Perform advanced fabrication and custom modifications
    • Improvise and pioneer efficient methods for service and repairs
    • Give advice and pointers to less experienced staff
    • Document all parts usage.
    • Document all work done on work orders
    • Follow all shop safety practices and dress code.
    • Maintain tools and work area
    • Manage motor pool and have accountability for damage on a daily basis.
    • Perform other tasks as assigned
    • Provide a guest experience that exceeds the guest’s expectations.
    • Support Telluride Ski & Golf sustainability initiatives.
    • Adhere to Telluride Ski & Golf policies and procedures.
    • Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

    Supervisory Responsibilities:                                               

    May be asked to help with training if necessary.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:                                              

    High school diploma or general education degree (GED); and a minimum of 2 years related experience and/or training; or equivalent combination of education and experience. Second to fifth year mechanic, journeyman level.

    Language Skills:                                                        

    Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

    Mathematical Skills:                                                  

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    Reasoning Ability:                                                     

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

    Other Qualifications:  

    • Must have valid driver’s license.                                           
    • Must own basic tools.
    • Must be able to work nights, weekends, holidays and overtime.
    • Must be able to function effectively at elevations of 10,000 feet or higher.
    • Must be able to function effectively in inclement weather conditions.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; walk; sit; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 50lbs, frequently lift and/or move up to 100lbs and occasionally lift and/or move more than 100lbs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to work at high altitudes of 9200ft and higher 

    Work Environment: 

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and vibration. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually loud.

    While performing the duties of this job the employee may be required to work outdoors and be exposed to cold weather conditions during the winter season.

  • Snowmaking Laborer (SUMMER WORK)

    Mountain Operations

    Summary: Works on assigned snowmaking projects.

    Essential Duties and Responsibilities: include the following. Other duties may be assigned:

    • Assists in all excavation, maintenance, and capital projects.
    • Focus on pipe installation projects.
    • Assist trail crew in re-vegetation of ground disturbances.
    • Assist snow-technicians in general maintenance of snowmaking systems.
    • Operates a variety of hand tools, all terrain vehicles, trucks, and some heavy equipment.
    • Understand necessary environmental precautions and procedures.
    • Provide a guest experience that exceeds the guest’s expectations.
    • Support Telluride Ski & Golf sustainability initiatives.
    • Adhere to Telluride Ski & Golf policies and procedures.

    Supervisory Responsibilities:                                               

    This job has no supervisory responsibilities.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:                                              

    No experience necessary – will train.

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