Summary:
The Reservations Agent is responsible for handling reservations, inquiries, and cancellations in an attentive, courteous, and efficient manner, and quoting rates to maximize rental revenue according to the TSG Properties. This full-time, year-round position requires a five (5) day work week.

Education and/or Experience:
High School Diploma required, Associate’s or Bachelor’s degree highly preferred; minimum one (1) year Reservations Agent experience and/or training; or equivalent combination of education and experience.

Essential Duties and Responsibilities:

• Must be attentive, friendly, helpful, and courteous to guests, management, co-workers, and external partners.
• Must be extremely detail-oriented.
• Answers all incoming calls promptly, and responds to voicemails/emails in timely manner.
• Ability to proficiently handle guest inquiries regarding rental properties, travel and airport shuttle options, concierge services, resort operations and amenities, resort pricing and products, area visitor information, and collateral requests.
• Navigate multiple software platforms simultaneously while on live calls.
• Efficiently convert calls to booked reservations, and maximizing rental rates and revenue via property management system, to include VIP reservations, packages, groups, and discounts.
• Clearly and properly describe various payment and cancellation policies for multiple properties.
• Process payments for online reservations generated by property website and third party/online travel agencies.
• Communicate and work closely with the Operations & Front Desk teams at each property.
• Manage and correctly update reservation lead forms, guest database, and related files.
• Assist the Marketing, Sales, and Groups departments as needed, including production of collateral material and generation of sales leads from email and general phone inquiries.
• Able to access and verify group contracts for individual reservations under group blocks.
• Help maintain relationships with area hotels and property management companies, and coordinate direct bookings as necessary. Requires memorizing OTA and wholesaler commission structures.
• Adheres to TSG policies and procedures; adheres to all local, County, State, and Federal regulations.
• Attend meetings/trainings as required by management.
• Perform other duties as requested by management.

Qualifications and Skill Set Requirements:
To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• At least one (1) year of experience as a Reservations Agent
• Strong communication skills in English (verbal and written) are required
• Typing skills are required, minimum of 50 wpm
• Intermediate to Advanced abilities using computers
• Intermediate to Advanced skills in Microsoft Office programs (Outlook, Word, Excel), property management software (PMS), and web-based platforms
• Minimum of Secondary Education (High School) level math abilities
• Detail-Oriented
• Experience communicating with various demographics

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit. Standing desks are located at each workstation. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands/arms and stoop, kneel, crouch, or crawl. They employee may be required to lift and/or move up to 25 lbs. Specific vision abilities required by this job include close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Summary: Works with the Director of Business Development, Business Development Manager, Group Sales Manager, and Director of Conference Sales to ensure a seamless planning process and high-end experience for Corporate Groups by customizing experiences, products and services. Handles planning and execution of contracted lodging, TSG-owned and operated events & activities, and logistics including securing all billing, communications, BEO and Resume generation & execution, oversees all hospitality interaction with respect to group / contracted business. 

 

Essential Duties and Responsibilities: include the following: Other duties may be assigned:

• Work across a team of sales managers to drive the end to end customer service experience for contracted business, also referred to as “Corporate Events.”

• Works directly as the delegate for the client in regards to all contracted business owned and/or managed by TSG.
• Coordinate the communication with third-party vendors (non-TSG activities, properties, meal venues, and activities).
• Identify and prioritize experience touch points.
• Manage client budgets and deliver products & experiences that exceed expectations in order to create return business investments and community growth.
• Works with all venue GM’s & execution staff to execute contracted events, exceeding expectations.
• Responsible for managing vendor relationships in the community, vendor referral bookings, and detailed timelines/itineraries for clients.
• Ensure a seamless and consistent experience and execution of the planned events.
• Proactively work with operations teams to ensure execution of the experience or event is consistent with expectations.
• Make all arrangements for desired group activities, events and experiences.
• Responsible for review of all client billing.  In reviewing bills, they should be accurate and timely.  Client should be provided with one final master bill, inclusive of all TSG owned/managed operations, no later than 30 days after departure.
• Act as a liaison between the sales and operations departments of the community in order to ensure successful events for the clients.
• Compile all Banquet Event Orders and Group Resumes.
• Participate in weekly meetings and operations meetings to communicate the upcoming group’s needs (BEO Meetings, Daily Stand-Ups, etc.).
• Notify/coordinate client specifications with other departments and quickly and efficiently respond to client challenges and feedback.
• Departure Reports containing all event/experience follow up to communicate to all teams.
• Assist Sales Team with essential duties and tasks.

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Supervisory Responsibilities:

Indirectly supervises culinary/event staff. Carries out supervisory responsibilities in accordance with the organization’s policies and procedures. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

 

Education and/or Experience:                                                        

Bachelor’s degree (B. A.) or equivalent from Four-year College or technical school

At least 2 years’ experience in hospitality, event planning, and or destination management.

The Job

Our department provides our guests the Safest, most Efficient, and Enjoyable ride up the mountain possible from Thanksgiving Day to early April. We all get to capitalize on a great team dynamic and a beautiful outdoors work environment while creating a fun guest experience one lift ride at a time. Currently seeking Full Time employees to round out our winter roster.

The Mission

· Attentively load every guest and employee in a helpful and friendly manner.

· Perform daily operations in a way that supports a Safe and Healthy work environment

· Ensure on time mountain access every day of the winter.

· Contribute to a hardworking, and fun filled team. 

· Have fun and ski. I can’t say this enough….have fun and ski! 

The Qualifications

· We love outgoing personalities with a passion for the outdoors and a desire to share it!

· People who are excited to work outside in all types of weather conditions.

· A safety mentality, for our guests and for our team.

· Ability to ski or snowboard, or a desire to learn!

 

Please contact Daniel Last (Lift Operations Manager) at dlast@telski.com for more information

Summary: Assist customers by providing transportation services to and from Mountain Village addresses.  Provides a safe and comfortable ride for Dial-A-Ride customers.  Assures that the vehicles are in good repair and clean.  Maintains appropriate appearance and polite, professional conversation with customers.  Has strong knowledge of Mountain Village and Telluride area so that guest questions about the destination can be answered correctly.  Has knowledge of ongoing and upcoming events.

Essential Duties and Responsibilities:

• Driver must exit vehicle and open car door to greet every customer at the time of arrival.
• Greet customers by name.
• Assist customers with luggage, skis, packages, bikes etc.
• Pick-up customers at the predetermined location and time.
• Have a wealth of knowledge relating to the destination, ski resort, golf club, events and activities.   
• Ensure vehicle is clean and has ample fuel.
• Follow all traffic laws and safe driving in every condition.
• Driver is responsible for per/post shift vehicle inspection and immediately report any damage.
• Immediately report any accident, guest incident and vehicle damage to manager.
• Contact 911 in the event of an accident or personal injury.   
• Maintain professional image (good grooming, pressed uniform and hygiene) and behavior at all times.
• Address any issues from guests or other departments in a timely and professional manner.
• Provide a high level of guest service and guest interaction.
• Ice and snow removal from vehicles as needed.
• Supports TSG Ski & Golf sustainability initiatives.

• Adheres to TSG Ski & Golf policies and procedures.
• Other duties may be assigned.

Summary: Organizing, creating, and facilitating an unforgettable guest experience in Telluride/Peaks Resort.

Essential Duties and Responsibilities:

• Ensure all guest are communicated, with before arriving to The Peaks.
• Create partnerships with local restaurants, shuttle services, adventure agencies, and other appropriate services.
• Assist Front desk agents with late arrivals, early departures, answering phones, taking and delivering wakeup calls, running downtime reports, posting and reconciling charges and generating/ distributing departure folios.
• Facilitate in creating guest itineraries and experience for the destination.
• Provide guest with most up to date COVID-19 protocols.
• Ensure guest Itineraries are completed and accurate before guest arrival.
• Notify Front Desk of VIP guest arrivals, and ensure that any guest amenities are ready for arrival.
• Coordinate with the Front Desk on guest satisfaction and potential guest recovery.
• Perform front desk duties when necessary.
• Maintain up to date knowledge of all hotel products. 
• Maintain daily logs for am/pm shifts for concierge team.
• Ensure guest itineraries are relayed to front desk and notes are created in SMS.
• Maintain the supply of mountain trail maps, Mountain Village and Telluride maps and brochures at the front desk. 
• Provide information and assist guest concerning; restaurants, theaters/ musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such.
• Maintain current listing of local and area attractions, special events and activities.
• Maintain a listing of local transportation guides, churches, sport arenas, etc.
• Provide hours of operations for all restaurants, lounges and shops within the hotel.
• Provide information, maps and directions as required.
• Provide a high level of guest service and guest interaction.
• Supports TSG Ski & Golf sustainability initiatives.
• Adheres to TSG Ski & Golf policies and procedures.
• Other duties may be assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                              

Bachelor's degree (B. A.) from 4 year college or university preferred.  1 to 2 years hotel industry experience and supervisory and/or management experience preferred.

Language Skills:                                            

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:                                                  

Ability to calculate figures and amounts such as rates, taxes, discounts. 

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:                                           

To perform this job successfully, an individual should have knowledge of Outlook, Internet Explorer, and Microsoft Office.  Knowledge of Hotel Reservations systems preferred. 

Other Qualifications:           

• Ability to stand for considerable amounts of time.
• Knowledge of Telluride Ski & Golf and the Telluride region.
• Able to work nights, weekends, holidays and overtime as job requires.
• Able to function effectively at elevations of 10,000 feet or higher.
• Able to function effectively in inclement weather conditions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

Gorrono Ranch Banquet Server Position

Seasonal part-time and full-time positions available

Summer Season – June through October

As a Banquet Server at Gorrono, you will be working in a high scale, fine dining environment. Here is a brief synopsis of what it takes to be a team member of Gorrono Ranch.

Goronno Ranch is an all-weather outlet. We are open only on event days which fluctuate weekly.

Gorrono Ranch opening day is around Memorial Day weekend and goes through mid-October.

The day starts anywhere between 12pm and 4pm and goes roughly until midnight.

Some of the perks of the job:

• Very competitive pay
• Free Mountain Bike Season Pass
• Discounts on food and beverages at other Telluride Ski Resort Restaurants
• A free “family meal” that is provided each shift
• Working in one of the most beautiful settings in the world
• Possibility for health insurance, 401k, Paid Time Off for long term employees

To be a Banquet Server, you must have these attributes:

Attitude - fresh, optimistic, enthusiastic, and service-laced - you are here to serve our guests and provide them with an exceptional dining experience.

Aptitude - you need to be able to think quickly on your feet, make smart decisions, and learn our menu inside and out.

Adaptability - you won't be successful flying solo- you will be a functioning member of a team, and you need to be willing to lend a helping hand to any teammate at any time.

Availability - we have a variety of shifts available. Most of our teammates work 30-40 hours per week including weekends; flexibility is key. Open availability preferred.

The Banquet Server performs guest service by offering a high level of service and acting in a manner that conveys the highest possible degree of hospitality. The Banquet Server carefully monitors the operation of the venue and assists the manager in providing excellent guest service.

Responsibilities and essential job functions include but are not limited to the following:

• Acts with integrity, honesty and knowledge that promote the culture, values and mission
• Follows our sequences of service
• Is familiar with the format of a BEO
• Greet guests in a friendly manner
• Maintains a calm demeanor during periods of high stress or unusual events.
• Carefully follows the direction of the manager and identifying and solving present and potential guest problems
• Able to clearly understand and follow uniform and grooming expectations and standards
• Maintains a clean and organized workspace
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include afternoons, evenings, weekends, nights and/or holidays
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
• Available to perform many different tasks within the venue during each shift
• Read, write and comprehend the English language
• Stand for long periods of time
• Work at a pace consistent with changing business volume and demands
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Essential Duties & Responsibilities:

• Researching materials and repair and construction alternatives based on repair and maintenance needs and capital needs.
• Ordering and purchasing of materials as directed.
• Determines limits and maintains inventories of parts and supplies at adequate levels to ensure materials are on hand.
• Designs and draws small construction projects based on construction needs and present to the Director of Engineering
• Develops and updates Gantt charts on project planning, progressions and construction schedules and presents to Director weekly
• Develops maintenance and repair schedules to be presented to management
• Assists in the development of building repair lists and plans for repairs based on budgeting constraints and urgency of need.
• Attends manager/supervisor level meetings as directed
• Develops and maintains all records, maps, photos and documents of buildings and projects physically and electronically.
• Assures repairing and constructing projects remain on design and on budget parameters and reports on any discrepancies to management
• Includes management on all communication and correspondence with the HOA Board
• Maintain positive interpersonal relationships with team members and management
• Carries out responsibilities in accordance with the organization's policies and applicable laws.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Equipment and Tool Operation:

Employee must be capable of operating a variety of equipment relative to this position which shall include, but not limited to, electric power tools, levels, shovels, picks, masonry equipment, ladders, and other hand and power tools that are needed to complete a certain task in a safe and effective manner.

Education and/or Experience:                                              

High School diploma or General Education Degree (GED). Minimum three years of experience in Facilities Maintenance or a similar trade or building construction related field.

Language Skills:                                                        

Ability to read a multi-syllable words and to recognize similarities and differences between words and between series of numbers. The ability to read and write at the 12th grade level.

Mathematical Skills:                                                  

Basic understanding of algebra and geometry at a 12th grade level. 

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out multistep instructions.  Be able to identify complex problems and determine root cause for prevention and repair.

Other Qualifications

Must be able to work nights, weekends, holidays and overtime as directed.
Must be able to function effectively at elevations of 10,000 feet or higher.
Must be able to function effectively in all inclement weather conditions.

Physical Demands:

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Employee must be able to work a minimum of a 40 hour workweek. While performing the duties of this job, the employee is regularly required to traverse on uneven and rough terrain, as well as a paved and unpaved walkway, use hands and arms to handle and manipulate objects, tools or controls; and operate foot controls on equipment.  The employee is frequently required to stand, sit, climb, balance, stoop, kneel, crouch, and crawl.  When operating equipment the employee is frequently exposed to bouncing, jostling, twisting, and turning of the upper body.  The employee must occasionally lift and/or move up to 80 lbs.

 Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Summary: Promotes and maintains Company's security and property protection programs by performing the following duties.

Essential Duties and Responsibilities: include the following. Other duties may be assigned:

• Overnight Security Patrol.
• Weekends Required
• Fire Watch Patrol
• Maintain Security Patrol Log
• Respond to Fire alarms
• Respond to guest needs
• Work with the Mountain Village Police Department as needed.
• Report directly to the Peaks Security Director
• Assist all local, state, and federal law enforcement as needed.
• Provide a guest experience that exceeds the guest’s expectations.
• Support Telluride Ski & Golf sustainability initiatives.
• Adheres to Telluride Ski & Golf policies and procedures.

Summary : The Peaks Resort and Spa is looking for the right people to help create one of the most outstanding dining experiences in Telluride.  The Guest dining experience at the Peaks should be as exceptional as the views our guests enjoy. Are you good enough to be part of the team dedicated to making lifetime culinary memories for our Guests?

We are looking for a bright, friendly, efficient and engaged individual, creative and visionary, with outstanding culinary skills, and is passionate about working on a first-class culinary team under the direction of a top tier Executive Chef.

Education & Experience: High school diploma or general education degree (GED).  Culinary degree or 2 years’ experience as restaurant Sous chef or 5 years’ experience as restaurant line cook.

Essential Duties and Responsibilities:

Our Sous Chef is responsible for overseeing daily kitchen operations, under the direction of the Executive Chef; assisting in Menu planning and food preparation; supervising kitchen staff and pantry, and storeroom personnel, coordinating setup, execution, and expediting flow of service.

Supervises and assists in training cooking personnel to ensure conformance with recipes and product standards.  Oversees inventory, ordering, receipt and storage of food supplies.  Works with Chef in tracking and controlling food and labor costs.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Take time to give special attention to special guests
• Maintain regular attendance in compliance with The Peaks Resort standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Have thorough knowledge of menus and the preparation required, according to hotel standards.
• Maintain cleanliness and organization of all storage areas.
• Complete necessary food and station preparation prior to the opening of the restaurant in order to ensure that guests are served promptly and efficiently during the Restaurant and Room Service operating hours.
• Taste food items to insure consistency and conformance to recipes and standards of appearance.
• Prepare and display buffet food items according to the hotel standards.
• Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking.
• Recognize quality standards in fresh vegetables, fish, dairy and meat products.
• Knowledge of herbs and spices and proper use of each.
• Maintain clean and sanitary environment with knowledge of proper handling, storage, and sanitation.
• Know the location and operation of all fire extinguishing equipment.
• Practice safe work habits at all times to avoid possible injury to self or other employees.
• Use Production Charts as specified by hotel’s standards.
• Be able to support any position in the Kitchen that is in need of help.

Repairs and Maintenance:

• Maintain and update the work order sheets
• Maintain the general working order of the kitchen equipment
• Maintain the proper preventative maintenance of all kitchen equipment
• Perform any simple R&M oneself and/or find appropriate team member to do so
• Cultivate relationships with all R&M professionals encountered

Research and Development of New Projects

• Constantly search for new products
• Keep Altezza innovative in terms of menu evolution

Marginal:

• Be able to operate and maintain cleanliness of all kitchen equipment.
• Maintain a “Clean As You Go” policy.
• Assist in storage and rotation of food items according to hotel procedures.
• Perform other duties as requested by management.

Supervisory Responsibilities:                                                  

• Train kitchen personnel in all menu items and food production principles and practices, by way of constant communication and assisting in the creation and use of accurate menu descriptions.
• Control food costs by maintaining product storage requirements, daily worksheets, standardized recipes, and waste control procedures.
• Create daily specials in keeping with The Peaks style.
• Maintain and update The Peaks recipe book.
• Maintain product quality standards and consistency, through the hourly kitchen personnel.
• Maintain knowledge of local competition and general industry trends.
• Work with front-of-the-house personnel to execute menu changes, specials, and information regarding shortages.
• Work closely with all management staff.
• Attend daily line up meetings. Educate front of the house personnel in product awareness and cultivate long-term food knowledge.
• Lead by example and motivate through positive reinforcement.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must have excellent knife skills and equipment knowledge.
• Thorough knowledge of food and the handling and storage of food
• ServSafe Manager certification preferred
• Supervisory experience preferred
• Good computer skills; knowledge of Excel, MS Word, Explorer
• Must be available to work nights, weekends and holidays.
• Must be able to lift at least 50 lbs.

Language Skills:                                               

• Use daily kitchen notes to communicate amongst the team
• Establish open lines of communication between front of the house and back of the house at all times.   
• Good communication skills—both written and verbal, Spanish speaking would be a definite plus
• Able to convey information and ideas clearly.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

Reasoning Ability:                                                       

• Ability to evaluate and select among alternative courses of action quickly and accurately. 
• Ability to multi task. 
• Ability to effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. 
• Ability to assimilate complex information, data, ect., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Ability to work with and understand financial information and data, and basic arithmetic functions.

Other Qualifications:

• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. 
• Must routinely meet deadlines.

Physical Demands:

• Must be able to function effectively at elevations of 10,000 feet or higher.
• Flexible and long hours sometimes required, including holidays and weekends.
• Medium work-Exerting up to 50 pounds of force occasionally and/or 20 pounds of force or frequently or constantly to lift, carry, push, pull, or otherwise move objects. 
• Ability to stand during entire shift.  Ability to withstand temperature variations, both hot and cold.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to toxic or caustic chemicals and extreme cold. The noise level in the work environment is usually loud.

The Peaks Resort Team Members must be flexible and willing to adapt to changing business volumes / locations / and work functions at a moment’s notice.  This is a unique property with tremendous potential to for individuals to grow.

Summary: Performs a variety of electrical and facilities work including installation, alteration, additions, repairs, troubleshooting, personally and with the assistance of other employees or sub-contractors.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Performs all electrical tasks with general supervision, possesses a Master level Colorado electrical license.
• Must be the state certified Colorado master license holder for Telluride Ski and Golf LLC electrical contractors license.
• Has the ability to read and understand blueprints, terminate cable, install and troubleshoot control wiring from drawings, is able to demonstrate experience factors and must be sufficient on rough in and finish work.
• Must be able to meet code for new as well as retrofit work
• Must be willing to accomplish small tasks as well large projects.

We have high knowledge of high voltage work in many areas of the resort.

• Deals with commercial installs/remodels and repairs to electrical equipment as well as HVAC equipment.
• Lift mechanical systems

Other Requirements:

• You may be required to work in areas not related to an electrical background.
• When not assigned to electrical work you may be assigned work as a Facility Technician
• Install feeders
• Size wire and conduit
• Install switch gear devices and terminations
• Layout and install new circuits
• Underground layout and installation
• Troubleshoot motors and motor controls
• Possess skills of lower skill levels
• Fully comprehend electrical theory
• Fully understand NFPA 70 electrical code and IBC code requirements
• Understand HVAC equipment operation and functionality and troubleshoot and repair as needed.
• Responsible for assisting in all aspects of building maintenance and construction projects.
• Review written or oral work requests and assists in developing a recommended material list.
• Orders project materials through manager or as directed after preparing a materials list for each project.
• Responsible for recommending equipment needs, both replacement and additions, and when approved, coordinates with Purchasing Department to purchase said equipment.
• Responsible for personally performing facilities maintenance and construction tasks.
• Performs a weekly walk-through of facilities, when possible, and maintains inventory list of on-going or day-to-day maintenance required.
• Coordinates work with other departments and Peaks Director of Engineering.
• Responsible for safety measures at each job site so as to provide protection to himself, other workers and the general public.
• Must be dedicated to the TSG “Lock Out Tag Out” system and use lock outs at all times.
• Maintains records for each facility as prescribed by Peaks Director of Engineering.
• Performs other related tasks as assigned.
• Provide a guest experience that exceeds the guest’s expectations.
• Supports Telluride Ski & Golf sustainability initiatives.
• Adheres to Telluride Ski & Golf policies and procedures.
• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act, violations of which will not be tolerated.

Supervisory Responsibilities:                                               

The position has no supervisory responsibilities at this time, but may be assigned an apprentice in the future.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Equipment and Tool Operation:

Employee must be capable of operating a variety of equipment relative to this position which shall include, but not limited to, trucks, snowmobiles, electric power tools, table saws, circular saws, reciprocating saws, routers, jig saws, drills, screw guns, levels, mauls, shovels, picks, masonry equipment, ladders, other hand and power tools as required.

Education and/or Experience:                                              

High School diploma or General Education Degree (GED). Successful completion of electrical apprenticeship program and hold a valid Colorado Master Electriction license.

Language Skills:                                                        

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.

Mathematical Skills:                                                  

Basic understanding of algebra.

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out simple one- or two-step instructions.  Ability to deal with standardized situations with only occasional or no variables.

Other Qualifications:

• Must have valid driver’s license.
• Must poses a CO state electricians license
• Must have had a min of 4 years electrical experience
• Must be able to work nights, weekends, holidays and overtime.
• Must be able to function effectively at elevations of 10,000 feet or higher.
• Must be able to function effectively in inclement weather conditions.
• Must be able to implement and maintain a lock out tag out safety program for personal safety.
• Must be a safe and cautious person, who is able to perform daily duties and responsibilities in a safe manner everyday.
• Must be able to work in all weather conditions
• Must be able to lift 50lbs occasionally and 30 – 40 pounds regularly
• Must be able to read drawings and prints
• Must be able to use all hand and power tools that are typical to the industry in a safe manner and others as needed
• Must be able to color code wires
• Must be capable of digging ditches with hand tools as needed
• Must be able to operate company vehicles in a safe manner and follow all vehicular laws.
• Must be able to work from ladders of all types and sizes
• Employee may be required to use mechanical lifts to reach light poles etc.
• Employee must adhere to strict safety protocols and must determine when additional safety measures are needed.
• Over time will not be a regular occurrence, but may be mandatory when required.
• Typical shift is 8 hours 5 days in the winter and summer. During offseason, it is 10 hours and 4 days.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Employee must be able to work a 40 hour work week. While performing the duties of this job, the employee is regularly required to walk on uneven and rough terrain as well as paved and unpaved trails, use hands and arms to handle and manipulate objects, tools or controls; and operate foot controls on equipment.  The employee frequently is required to stand. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, talk and hear.  When operating equipment the employee is frequently exposed to bouncing, jostling, twisting and turning of the upper body.  The employee must occasionally lift and/or move up to 80 lbs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate.

Job Summary: The Makeup Artist provides consultation and application services in the art of makeup application.  They must possess and maintain knowledge of current makeup trends.  They should have a broad understanding of color symmetry/coordination and understand the use and effects of different textures (frost, shimmer, blending etc.)  They must possess a good eye for detail and style and have the ability to create an image for the guest's needs/social event using different makeup colors, textures and application techniques.  They must possess a technical understanding of product ingredients to minimize/avoid allergic reactions. They must possess excellent cleanliness and sanitation skills.  They must have excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests.  

Duties and Responsibilities: 

• Be 30 minutes early for the start of your shift, ready to work, presentable, with nametag.

• Provide consistent professional makeup application
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guest’s questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
•  Possess ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Be ready at beginning of shift with supplies necessary appointments scheduled.
• Effectively plan, check, and manage your schedule via SpaSoft throughout the day.
• Follow state, national and company policies of safety and sanitation.
• Regularly check for important notes from coworkers, and Treatment Supervisor
• Regularly check commission report and update management or Treatment Supervisor if any issues.
• Maintain a clean & stocked Salon
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Regularly attend, participate in and support training and staff meetings for the spa and salon.
• Communicate to management any and all occurrences involving staff, guests, equipment, or facilities requiring attention.

Position Requirements:

• Must have current Colorado Aesthetics License.
• Enthusiastic about makeup and continuing education.
• Enjoy working with people and possess a friendly, outgoing personality.
• Excellent communication and listening skills.
• Basic computer knowledge
• Must be a team player.

Apply online at https://tellurideskiresort.com/employment/

Summary: The Housekeeping Supervisor is responsible for doing detailed inspections of check outs and stay over rooms at the Peaks. Also insure that the cleaning of guestrooms Cleaning is at AAA 4 Diamond Standards.  He/she is also responsible for ensuring that rooms are maintained to set standards with maintenance and are ready in a timely manner for guest accommodations.

Education & Experience:

• High School diploma or equivalent required.
• 2 years experience in related field
• Previous supervisory responsibility preferred.

Essential Duties and Responsibilities:

 

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with The Peaks Resort & Spa standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working/currently uniform is black or white on black
• Comply at all times with The Peaks Resort & Spa standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Inspect all rooms assigned to Room Attendants on a daily basis to ensure that standards and productivity levels are being met and maintained.
• Notify the Housekeeping Director and co-Supervisor(s) of any deficiencies found in the units as well as do as many corrections as possible. Assist housekeepers to returns to the units to correct the deficiency, when applicable. Re-inspect the corrected room.
• In the absence of the Housekeeping Director inspect all VIP rooms and report their availability to the front office, according to the Peaks Resort.
• Oversee the closing of floors at the end of the day.
• Ensure records of daily assignments are completed, signed off, and turned into the Housekeeping Office daily.
• Assist in maintaining key control at end of the day.
• Assist to ensure enough linen was processed from the linen contract company when applicable.
• Communicate with Guest Services regarding information about discrepant rooms. Physically check the unit to determine status.
• Assist in Handle items for “Lost and Found” according to the standards.
• Carry a/radio to maintain contact with the Front Office and/or Engineering.
• Oversee the daily assignment and Assist co- Supervisors on any Discrepancyfound in SMS
• Monitor cleanliness and orderliness of, linen closets, control closets, stairways and landings.
• Report on the progress of all out-of-order rooms under the Housekeeping Department’s supervision to the Guest
• Services Manager according to Peaks Resort standards.
• Initiate work orders for repairs and maintenance; follow through on each work order until completed.

The Peaks is seeking hair stylists. SUNDAYS ARE REQUIRED

Job Summary: The Hair Stylist performs professional cuts, styles, chemical services and therapeutic hair and scalp treatments.  They must possess and maintain knowledge of current hairstyles and trends.  They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific hair and scalp service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests.  They must hold and maintain a current state license.

Duties and Responsibilities: 

• Be 30 minutes early for the start of your shift, ready to work, presentable, with nametag.
• Provide consistent professional hair treatments in accordance with spa protocols and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guest’s questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
• Possess ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Be ready at beginning of shift with supplies necessary for appontments scheduled.
• Effectively plan, check, and manage your schedule via SpaSoft throughout the day.
• Follow state, national and company policies of safety and sanitation.
• Maintain an active knowledge of products used in services as well as sold in boutique.
• Regularly check for important notes from coworkers, and Treatment Supervisor
• Regularly check commission report and update management or Treatment Supervisor if any issues.
• Maintain a clean & stocked Salon
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Regularly attend, participate in and support training and staff meetings for the spa and salon.
• Communicate to management any and all occurrences involving staff, guests, equipment, or facilities requiring attention.

Position Requirements:

 

• Must have current Colorado License.
• Enthusiastic about Hair Care, Coloring, and the Spa Industry and desire for continuing education.
• Enjoy working with people and possess a friendly, outgoing personality.
• Excellent communication and listening skills.
• Basic computer knowledge
• Must be a team player.

The Spa at The Peaks is seeking nail technicians.  SUNDAYS ARE REQUIRED

Job Summary: The Nail Technician performs professional nail, hand and foot treatments.  They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish.  They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests.  They must hold and maintain a current state license.

Duties and Responsibilities: 

• ​​​​​​Be 30 minutes early for the start of your shift, ready to work, presentable, with nametag
• Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Perform prep work and properly clean and restock work area as required.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
• Possess ability to work without direct supervision
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Effectively plan, check, and manage your schedule via SpaSoft throughout the day.
• Follow state, national and company policies of safety and sanitation.
• Maintain an active knowledge of products used in services as well as sold in boutique.
• Regularly check commission report and update management or Treatment Supervisor if any issues.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously and relay to appropriate department.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Communicate to management any and all occurrences involving staff, guests, equipment, or facilities requiring attention.

Position Requirements:

• Must have current Colorado State License.
• Enjoy working with people and possess a friendly, outgoing personality.
• Excellent communication and listening skills.
• Must be a team player.
• Basic computer knowledge

 

Brief Description: The Peaks Spa is looking for a professional, enthusiastic Spa Concierge. Our team is friendly, loves to serve our guests, and strives to provide a luxury spa experience. The ideal candidate would have excellent customer service skills and be able to solve problems in a fast-paced environment. Must have strong computer skills with an excellent phone demeanor and be comfortable multi-tasking. Available shifts include mornings, evenings, and weekends.

Some Responsibilities:

• Greet guest, confirm appointments, take payments for products and services, and create a welcoming relaxing atmosphere upon their arrival
• Communicating clearing with phone guests to schedule, edit or cancel appointments and share information about spa service and facilities
• Working with Spa Soft or other systems to book appointments
• Communicate with spa therapists and providers guests needs as well as communicate with guests explanations and benefits of services and products
• Keep the front area welcoming, relaxing, and tidy helping create the desired atmosphere for the guest
• Delivering excellent guest service and handling customer concerns

Desired Skills:

• Effective Communication Skills (in-person and telephone)
• Eye for detail
• problem-solving and identifying guests needs
• knowledge of products and services
• soft sales skills

Summary:  Perform daily closing functions. Audit daily POS activity, Reconcile cash with transactional detail.

Essential Duties:

• Perform nightly closing functions; posting guest ledger billing, running nightly reports, verifying cash transactions.
• Send out daily management reports.
• Clear intercompany and comp transactions
• Provide additional accounting support as needed for Accounting department and other departments.

Supervisory Responsibilities:                                                

This job has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                              

Associate's degree (A. A.) or equivalent from two-year college or technical school and/or six months to one year related experience.

Language Skills:                                            

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write procedure manuals.  Ability to effectively present information and respond to questions from internal and external clients, customers, and the general public.

Mathematical Skills:                                                  

Ability to maintain daily cash counts. Proficient in subtraction, addition, multiplication and division.

Reasoning Ability:                                                     

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Qualifications:

Must be able to work nights, weekends, holidays and overtime as required to meet job objectives. Must be able to drive vehicles.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions and extreme cold. The noise level in the work environment is usually moderate.

The Telluride Lift Maintenance Department is looking for a full-time, year-round Ski Lift Electrician to join the crew.  Ideally, this person would be able to start immediately to assist with ongoing winter and summer maintenance.  The Lift Maintenance crew is a group of dedicated, hard-working individuals who are passionate about skiing/snowboarding, and ski lifts.  Above all, we pride ourselves in assuring that the lifts are safe for our guests, and we strive to keep them running efficiently in order to provide a world-class skiing and snowboarding experience. 

Duties and Responsibilities:-

• Work under the supervision of senior lift electricians and mechanics
• Learn how to service the wide variety of ski lifts that are present at Telluride Ski Resort
• Assist in maintaining and troubleshooting ski lift motors, control circuits, tower circuits, and terminal/lift shack heaters
• Read and navigate various electrical schematics in order to troubleshoot electrical issues
• Must also help with mechanical repair/service, such as lubrication, tower sheave assembly alignment, changing sheave wheels, etc.
• Perform routine inspections of motor rooms and lift line equipment
• Assist in the training of lift operators
• Assist in special projects
• Help to provide the guests with a world-class experience
• Adhere to Telluride Ski and Golf policies and procedures
• Adhere to the Skier Responsibility Code and the Colorado Skier Safety Act

Qualifications and Experience:

• High school diploma or GED
• Must have a valid driver’s license
• Must possess basic electrical knowledge
• Must be proficient in using and troubleshooting low voltage control systems. This includes PLC’s, relay logic, and digital control systems (ski lift control system experience is preferred)
• Must be proficient in the operation of a digital multimeter, and know how to use it to troubleshoot control circuits
• Must have experience reading and navigating electrical schematics
• Must be able to work effectively at elevations up to 12,570’ (top of Revelation Lift)
• Must be able to work outdoors during inclement weather
• Must be able to regularly lift and move 50 lbs, and occasionally up to 100 lbs
• Must own and use basic personal tools. A digital multimeter will be provided.
• Must be comfortable riding in a work chair and climbing/working on the ski lift towers using a fall protection harness
• Must be at least an intermediate skier or snowboarder in order to travel to all ski lift terminals in the winter
• Must be able to drive ATV’s and snow machines

The Telluride Lift Maintenance Department is looking for a full-time, year-round Level 2 Lift Mechanic to join the crew.  Ideally, this person would be able to start immediately to assist with ongoing summer maintenance.  The Telluride Lift Maintenance crew is a group of dedicated, hard-working individuals who are passionate about skiing/snowboarding, and ski lifts.  Above all, we pride ourselves in assuring that the lifts are safe for our guests, and we strive to keep them running efficiently in order to provide a world-class skiing and snowboarding experience. 

Duties and Responsibilities:

• Work under the supervision of senior lift mechanics
• Learn how to service the wide variety of ski lifts that are present at Telluride Ski Resort
• Assist in basic mechanical repairs of ski lifts and ski lift components
• Lubricate ski lift components
• Align tower sheave assemblies and change sheave wheels
• Perform routine inspections of motor rooms and lift line equipment
• Assist in training lift operators
• Assist in special projects
• Help to provide the guests with a world-class experience
• Adhere to Telluride Ski and Golf policies and procedures
• Adhere to the Skier Responsibility Code and the Colorado Skier Safety Act

Qualifications and Experience:

• Minimum 5 years of Lift Maintenance experience with good references
• High school diploma or GED
• Must have a valid driver’s license
• Must be able to work effectively at elevations up to 12,570’ (top of Revelation Lift)
• Must be able to work outdoors during inclement weather
• Must be able to regularly lift and move 50 lbs, and occasionally up to 100 lbs
• Must own and use basic personal tools
• Must be comfortable riding in a work chair and climbing/working on the ski lift towers using a fall protection harness
• Must be at least an intermediate skier or snowboarder in order to get to all lift terminals in the winter
• Must be able to drive ATV’s and snow machines

Apply online at https://tellurideskiresort.com/employment/

Apply online at https://tellurideskiresort.com/employment/

Apply online at https://tellurideskiresort.com/employment/

Apply online at https://tellurideskiresort.com/employment/

Apply online at https://tellurideskiresort.com/employment/

Apply online at https://tellurideskiresort.com/employment/

Located in the heart of Mountain Village, Heritage has professional leadership, high quality products and service, and is a great environment to work in. Come and join a team that focuses on providing a unique shopping experience and quality customer service that stands out.

If you have at least 6 months of related retail or guest service experience, an entrepreneurial spirit and are passionate about providing quality customer service that impacts each and every customer, we would love to talk to you.

 

Position Overview:                                      

-Part-time and Full-time

 

Essential Responsibilities:

. Achieve daily sales goals and increase customer satisfaction by providing excellent customer service and a unique shopping experience for every customer.

. Execute effective sales techniques and train/develop others to increase sales and the overall quality of customer service.

. Create an appealing store environment including, effective eye catching displays, proper store flow, and an excellent overall store vibe that clearly stands out.

. Effectively able to work independently, take direction and execute specific responsibility with precision.

. Utilize and foster excellent communication skills, team skills and specific attention to details that will promote a cohesive team working together to deliver the best possible customer shopping experience.

. Consistently and accurately manage all cash handling and store closing responsibilities.

. Ability to quickly learn brands and store products in order to make recommendations and respond to any customer inquiries and questions to create a specialized customer experience.

. Consistently follow store guidelines for all services.

. Must adhere to Telluride Ski and Golf policies and procedures.

. Support Telluride Ski and Golf sustainability initiatives.

. Other duties as assigned by management.

 

Qualifications :

. Strong retail experience and or customer service background required.

. Passion for providing precision quality customer service and taking it to the highest level.

. Detailed experience and demonstrated past results achieving daily sales goals and increasing customer satisfaction.

. Demonstrated ability to work independently, take direction and execute specific responsibilities with precision.

. Demonstrated retail sales experience providing quality personalized service that exceeds customer expectations.

. Demonstrated experience handling difficult situations and turning them into positive outcome.

. High school diploma or general education degree (GED) and one to three months of retail experience.

. Must be able to work weekends, holidays and overtime.

. Punctuality is essential.

Benefits

Substantial Retail Discounts

Competitive Pay, Sales Commissions,

Summary: Serves meals to patrons in the context of a banquet or catered event environment by performing the following duties.

 

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Presents menu, directs patrons to buffet, answers questions, and makes suggestions regarding food and service.
• Garnishes and decorates dishes preparatory to serving.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment's size and practices.
• Clears and resets counters, buffets or tables at conclusion of each course.
• Overall set up of event as directed by Site Manager.
• Adheres to all policies and procedures designated by Mountain Dining management team.
• Maintain all health codes and sanitation requirements.
• Provide a guest experience that exceeds the guest’s expectations.
• Supports TSG Ski & Golf sustainability initiatives.
• Adheres to TSG Ski & Golf policies and procedures.
• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act

 

Supervisory Responsibilities:                                               

This job has no supervisory responsibilities.

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience:                                              

High school diploma or general education degree (GED); or 6 to 12 months related experience and/or training.  Fine dining serving experience is preferred.

 

Language Skills:                                                        

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.

 

Mathematical Skills:                                                  

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

 

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills:                                                       

To perform this job successfully, an individual should have knowledge of RTP software.

 

Other Qualifications:

• Must be able to work effectively at elevations of 10,000 feet or higher.
• Must be able to work nights, weekends, holidays and overtime.
• Must be able to function effectively in inclement weather conditions.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and taste or smell. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

Do you have a passion for working with children, a passion for skiing, and want to make use of your strong leadership and people skills?  As a Ski School Supervisor, working with our children’s group lesson programs, you will get the best of both worlds.  This is a great opportunity to become part of the leadership team within the Ski and Snowboard School and support a staff of qualified, enthusiastic employees. Strong organizational skills, communication skills, and the ability to multitask while interacting with internal and external guests are a must.  This is a salaried, seasonal position.

Lessons for children make up roughly 75% of all Telluride Ski and Snowboard School guests.  Knowing this, we are looking for the best of the best to help guide the exceptional experiences our staff provides this critical group of guests.  Applicants for this position are required to hold a minimum Level 2 PSIA/AASI certification, PSIA Children’s Specialist 1, and/or equivalent certification and prior teaching experience.

A passion for supporting others is a must and prior related experience is valued.  Our Children’s Ski and Snowboard School is a tight-knit community, so dealing with our guests, staff, peers, and other departments in a pleasant and professional manner are musts.

Essential duties/responsibilities include the following. Other duties may be assigned:

• Participate with the Children’s Program Manager in the performance/management of designated staff, including completing staff performance evaluations.
• Help coordinate instructor and indoor staff schedules to ensure effective daily coverage.
• Help develop and oversee ski school COVID protocols and policies. 
• Communicate with instructors and indoor support staff daily.
• Address all staff, guest, and parent issues with compassion and professionalism.
• Educate employees regarding company policies and generate support for them while maintaining an enthusiastic manner.
• Attend to and finalizes all required daily administrative work.
• Assign work to instructors and indoor staff according to established criteria. 
• Assist with auditing and approving instructor, assuring pay is accurately updated on a daily basis.
• Attend appropriate daily instructor line-ups and assist in conducting morning meetings. 
• Observe instructors and indoor staff to identify exceptional work performance as well as areas to improve, ensuring the highest level of guest service product.
• Explain and enforce all safety protocols, rules, and regulations.
• Attend all appropriate departmental and company-wide meetings.
• Monitor facilities, equipment and environment to provide safe, efficient operations.
• Participate in all necessary/required training clinics and events to maintain current and up to date PSIA/AASI certification.
• Seek to upgrade personal teaching and sliding skills to better serve the guests and obtain a better understanding of our instructor’s job responsibilities.
• Respond professionally and quickly to any incidents and/ or accidents in classes.
• Provide a guest experience that exceeds the guest’s expectations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• PSIA/AASI Level 2 certification
• PSIA CS1 or CS2
• Passion for working with children
• Prior supervisory experience in children's outdoor education programs
• Strong focus on safety and good decision making
• Ability to take direction and work independently
• “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
• Must be able to work full time over the busy holiday weeks
• High school diploma preferred
• Must be willing to work in inclement weather in a physical work environment

 Mental requirements:

• Must be able to convey information and ideas clearly
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must routinely meet deadlines.
• Must be able to multi-task.

Provide hotel guests with efficient and professional bell service.  Provide delivery and collection of luggage.  Safely drive and parking guest & hotel vehicles.  Escort guests to room and orientating them to the features of the room. Pick-up and drop off guests at the airport.  Knowledge of the area preferred. 

The ideal candidate would have excellent service skills, a clear driving record and the ability to work weekends. 

Summary: “A beginner or learner.” To use mechanical aptitude and interest to aid in the maintenance of the Resorts vehicle fleet, while attempting to transcend the maintenance stereotype.

Essential Duties and Responsibilities: include the following. Other duties may be assigned:

• Perform basic Preventative Maintenance tasks, such as oil changes, wheel and tire work, and track work
• Assist mechanics that are more experienced in any task required.

• Diagnose basic problems using experience, logic and reason.
• Plan and perform repairs
• Perform thorough services on Snow Cats and rolling vehicles

• Perform emergency and basic fabrication tasks
• Document all parts usage.
• Document all work done on work orders
• Follow all shop safety practices and dress code.
• Maintain tools and work area
• Manage motor pool and have accountability for damage on a daily basis.
• Perform regular scheduled maintenance and inspection of all ski area vehicles such as: snowmobiles, groomers, company cars, etc.
• Perform other tasks as assigned
• Provide a guest experience that exceeds the guest’s expectations.
• Support Telluride Ski & Golf sustainability initiatives.
• Adhere to Telluride Ski & Golf policies and procedures.
• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

Supervisory Responsibilities:                                               

This job has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                              

High school diploma or general education degree (GED); or up to 1 year related experience and/or informal training; or equivalent combination of education and experience. First year mechanic, apprentice level, 0-1 years experience.

Language Skills:                                                        

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:                                                  

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Other Qualifications:                                                

• Must have valid driver’s license.
• Must be able to work nights, weekends, holidays and overtime.
• Must be able to function effectively at elevations of 10,000 feet or higher.
• Must be able to function effectively in inclement weather conditions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; walk; sit; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 50lbs, frequently lift and/or move up to 100lbs and occasionally lift and/or move more than 100lbs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  Must be able to work at high altitudes of 9200ft and higher.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and vibration. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually loud.

The Job

Sells and facilitates guest access to on mountain summer activities, including but not limited to: Bike Park, Canopy Tour, Kids Camp, and Adventure Activities. Answers questions concerning pricing, products, conditions, etc. Actively promote, sell and up-sell all resort and area products and services. This is a summer seasonal (June-August) hourly position.

The Mission

·Learn and keep up to date on all products of the Activity Sales Department.

·Build rapport with guests and TSG staff.

·Maintain an organized, accurate, and efficient work methodology that exceed guest expectations.

·Communicate with sincerity and excellence.

The Qualifications

• Passion for outdoor activities
• Enjoys working with people in a live environment
• Previous POS and Microsoft software experience with strong desire to develop it.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Passion for working in a team environment and enhancing the guest experience.
• Strong analytical and communication skills.
• Must be able to work weekends, holidays and occasionally evenings and overtime.

Summary: Oversee the training, daily operations, and supervision of all aspects of Front Desk.

Essential Duties and Responsibilities:

• Assist the Manager with the hiring, training, scheduling, orientation and payroll of all Front Desk and bell employees.

• Provide daily supervision, delegation, and motivation of all staff. Ensure staff is following all dept procedures, while providing a high level of service and work ethic.

• Monitor daily performance and appearance of staff. Address any disciplinary issues immediately.

• Follow direction and delegation of manager.

• Manage and expand upon all the services and amenities offered by the dept.

• Perform front desk duties when necessary.

• Maintain up to date knowledge of all hotel products.Train and lead all employees in assisting guests with all questions.

• Develop and maintain daily logs for am/pm shifts for front desk and bellmen.

• Ensure occupancy reports are complete and accurate each morning.Ensure that reports are distributed and updated in a timely fashion.

• Create and maintain concierge program.Work with desk agents and bell staff to ensure personalized concierge service.

• Create an on-going training program to assist all staff in improving their guest service skills, technical skills and conduct pre-season and mid-season orientations.

• Recognize and reward employees for exceptional job performance.

• Perform mid season and end of season performance bank reviews for all paid staff.

• Maintain the supply of mountain trail maps, Mountain Village and Telluride maps and brochures at the front desk.

• Monitor budgets, revenue goals and long/short term planning for the department. Manage daily labor in a responsible way that falls in line with budget expectations.

• Attend all weekly Operations meetings.

• Set-up daily briefings at each shift change with staff to cover arrivals, departures, VIPS, and other pertinent information.

• Monitor all departmental supply needs and order new supplies when needed.

• Address any issues from guests or other departments in a timely and professional manner.

• Facilitate payroll functions for staff by maintaining daily time records in Kronos

• Provide a high level of guest service and guest interaction.

• Supports TSG Ski & Golf sustainability initiatives.

• Adheres to TSG Ski & Golf policies and procedures.

• Other duties may be assigned.

Job Summary: The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.  They must hold and maintain a current state license.

Duties and Responsibilities: 

• Provide therapeutic massage and bodywork tailored to clients.

• Perform body rituals (body scrubs, body masks, etc.) following established spa protocol.

• Be 30 minutes early for the start of your massage shift, ready to work, presentable, clean, and in uniform with nametag.

• Be ready at beginning of shift with supplies necessary for treatments scheduled.

• Effectively plan, check, and manage your schedule via SpaSoft throughout the day.

• Follow national and company policies of safety and sanitation.

• Complete side tasks as assigned by Therapist Supervisor

• Maintain an active knowledge of products used in services as well as sold in boutique.

• Regularly check for important notes from coworkers and Therapist Supervisor via the Employee Bulletin Board as well as the Dry Erase Board.

• Regularly check commission report and update Treatment Supervisor of any corrections needed.

• Maintain a clean & stocked treatment room

• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.

• Handle guests’ questions and concerns professionally and courteously and relay to appropriate department.

• Maintain a positive attitude and contribute towards a quality and efficient work environment.

• Regularly attend, participate in and support training and staff meetings for the spa.

• Communicate to management any and all occurrences involving staff, guests, equipment, or facilities requiring attention.

• Performs designated side duties while at work.

Position Requirements:

• Must have current Colorado Massage Therapist License.

• Must have valid CPR certification.

• Enthusiastic about Massage and the Spa Industry and desire for continuing education.

• Enjoy working with people and possess a friendly, outgoing personality.

• Excellent communication and listening skills.

• Must be a team player.

• Massage Therapy Insurance* Recommended but not required

Essential Duties and Responsibilities:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Maintain regular attendance in compliance with The Peaks Hotel standards, as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working.

• Comply at all times with The Peaks Hotel standards and regulations to encourage safe and efficient hotel operations.

• Maintain a warm and friendly demeanor at all times.

• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

• Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc.

• Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc.

• Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc.

• Adhere to the Safety & Sanitation Protocol. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order.

• Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies.

• Provide Spa tours as necessary.

• Promote and sell Spa approved facial and body products using prescription pad.

• Check appointment schedule and print daily activities as required as well as complete daily reports.

• Ensure inventory control through proper usage of products.

• Maintain passing scores on treatment inspections.

• Maintain current licenses and certifications as required.

• Assist with front desk or locker room functions, as necessary.

• Attend meetings/training as required by management.

• Perform other duties as requested from management.

The Peaks Resort and Spa is hiring detail oriented spa attendants.  Spa attendants help make every guest's stay comfortable and inviting by creating a beautiful environment in the Spa, Fitness and Pool Facilities.  They pay attention to the details and make sure they put a personal touch that says every guest is special.

Some Duties Might Be:

• Maintaining Spa Lounge Areas, Facility Maintenance, Laundry, Cleaning, Amenity Stocking
• Greeting Guests, Guiding them through the Spa process
• Reporting Maintenance as needed

Summary: Supervises activities of personnel engaged in selling tickets for day use and season passes by performing the following duties.

Essential Duties and Responsibilities: include the following. Other duties may be assigned:

• Oversees all pass sales, regional show, merchant program & TSP.
• Adjusts disputes between customers and agents.
• Prepares composite reports from individual reports of subordinates, such as volume of ticket sales and cash received.
• Suggests activities and lessons for customers.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Studies and standardizes procedures to improve efficiency of subordinates.
• Maintains harmony among workers and resolves grievances.
• Adjusts errors and complaints.
• Attends departmental and organizational meetings.
• Provide and train staff to provide a guest experience that exceeds the guest’s expectations.
• Provide a guest experience that exceeds the guest’s expectations.
• Supports Telluride Ski & Golf sustainability initiatives.
• Adheres to Telluride Ski & Golf policies and procedures.
• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

 

Supervisory Responsibilities:                                               

Directly supervises 5-7 employees in the Season Pass & Ticket Sales and is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                              

High School Diploma or equivalent; or 1 to 2 years related experience and/or training; or equivalent combination of education and experience.

Summary:  Supervises and coordinates all aspects of the wine and beverage program while keeping the needs of the guests first and foremost in thoughts and actions.  Promote and maintain a positive, safe, team-oriented working environment with uncompromised service by performing the following duties.  

This is a 5 day per week, 40 hour minimum per week, 10 month position. Additional hours may be required.  Benefits will continue based on company policy.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Creates and monitors CS Venue beverage program and reviews financial transactions to ensure expenditures stay within budget limitations.
• Regularly meets with wine purveyors to stay current with trends and to ascertain the best bottle price.
• Promotes wine sales and executes beverage service during operating hours.
• Ensuring wine and beverage rooms are clean and orderly.
• Supervises staff in daily dining room operations and procedures.
• Executing monthly beverage inventory and inputs data with assistance from the management team.
• Ensuring dining room is set up prior to service.
• Controlling alcohol and labor costs.
• Schedules and supervises dining reservations and arranges parties or special services for diners.
• Makes changes in menus and wine lists on computer and RTP system.
• Assists with training and maintenance of RTP.
• Coordinate staff for line up with the chef.
• Assists in planning special function wine lists and wine parings.
• Maintain all health codes and sanitation requirements.
• Adjusts complaints of patrons by applying and following CS Venue complaint guidelines.
• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
• Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations and ensures all side work and stocking is complete.
• Trains dining room employees in proper beverage and service etiquette.
• Greets Club Members personably and makes sure their needs are being met.
• Must have working knowledge of Membership plan and members.
• Must abide by CS Venue Hygiene and Grooming policy.
• Provide a guest experience that exceeds the guest’s expectations.
• Supports TSG Ski & Golf sustainability initiatives.
• Adheres to TSG Ski & Golf policies and procedures.
• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

Children’s Snowboard Instructor, 5-14 year old Programs

Full Time and Part Time positions available

Do you have a passion for working with school-aged children AND a passion for snowboarding?  As a snowboard instructor working in our 5-14 year old group lesson programs you’ll get the best of both worlds.  This is a great opportunity to work with Telluride’s next generation of guest!  You will have the ability to create amazing experiences and build lasting relationships with guests that come back year after year.  Strong organizational skills and the ability to multitask while working with a group of young children for the day are must have skills. 

Children make up roughly 75% of all Telluride Ski and Snowboard School guests.  Knowing this, we are looking for the best of the best to provide exceptional experiences for this critical group of guests.  It is strongly recommended that applicants for this position hold AASI certification and/or equivalent certification and at least 500 hours of prior teaching experience. 

A typical day as a 5-14 year old program instructor includes:

• Attend the Daily Morning Meeting with your supervisors and fellow instructors
• Help check children in for the day and interact with parents about expectations of the day, any special needs, and how the day will flow for the children
• Work with other instructors and the supervisors to ensure children are in the appropriate class and, whenever possible, that the children you worked with the prior day are with you again
• Organize your group of children for the day, including setting expectations for the day, ensuring their equipment and gear are adjusted properly, and providing snacks, sunscreen and anything else that sets the children up in your class for a successful day
• Keep track of students equipment and any layers they may shed throughout the day
• Introduce you class to the equipment they will use to learn to snowboard and help them fall in love with the sport we all love (lots of training provided!)
• Have a strong focus on safety - keep yourself, your students, and the guests around you safe and healthy
• Attend to all the needs of the children to ensure they are having fun!
• Have lunch with you class to make sure their fueled up for an afternoon back out on the snow
• Create those “Fridge Moments” – experiences that end up as a picture on the family’s refrigerator when they get home
• Complete a report card on each of the children in your class daily – both the parents and the children love these and they often end up on the family’s refrigerator!
• Talk to parents at the end of the day about how their child did and what they’ll be working on the next time they return
• Sign out for the day and discuss with the other instructors and your supervisor how the day went and what the plan is for tomorrow

No prior snowboard instructing experience necessary, however a passion for working with children is necessary and prior related experience is valued.  Our children’s ski and snowboard school is a tight-knit community, so playing well with children, peers, and supervisors are musts.

Qualifications:

• Must have the skills of an advanced intermediate, Level 7 snowboarder with the ability to make pivoted and skidded turns on all blue runs regardless of snow conditions, competently ride low angle moguls, confidently ride easy black runs, and working toward riding switch and carving.
• Passion for working with children
• Strong focus on safety and good decision making
• Ability to take direction and work independently
• “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
• Must be able to work full time over the busy holiday weeks
• High school diploma preferred
• Must be willing to work in inclement weather in a physical work environment

Benefits include:

• An unrestricted, full Employee Season Pass
• Discounts at the resort’s retail and culinary outlets
• Discounts on lessons and at our Nursery for friends and family
• Competitive pay structure
• Real Deal lift tickets that give access to free skiing at many Colorado resorts
• $50 lift tickets at Vail Resort-owned ski areas
• Complimentary Dependent Season Pass for Full Time instructor or discounted Dependent Season Passes for Part Time instructor
• 10 $75 friends and family lift tickets plus 5 complimentary friends and family lift tickets for returning employees (not for resale)
• 40 plus hours of paid training for all new hires and access to free continuing education training led by some of the industry’s best instructors and trainers
• Reimbursement for PSIA/AASI Certification Exam fees
• Seasonal access to a ski school uniform and use of our ski school locker room

Successful completion of Post-Offer, Pre-Employment background check will be required for those who are extended a job offer.  Failure to disclose history as well as convictions of felony and serious misdemeanors may disqualify you from employment as an instructor.  Serious misdemeanors can be, but not limited to, crimes of violence and crimes that speak to a person’s honesty and integrity, such as perjury or theft. 

PSIA Level 2 or Level 3 Certified Ski Instructor

Full Time, Part Time, and Minimal Part Time (holiday) positions available

You have put in the time to develop your teaching and skiing skills and are now ready to take your instructing career to the next level – the Telluride Ski and Snowboard School is the place to do it.  With our high end, destination-focused guests of whom a high percentage return year after year, Telluride is where your career as a professional instructor can truly bloom.  Many of our top pros develop lasting relationships with guests that evolve into more that teaching a lesson – they become friends who provide a level of service to our guests that is unmatched.  If this sounds like the kind of instructor you are, we cannot wait for you to join our team. 

Qualifications:

• Must have the skills and ability to teach groups and individuals of all ability levels from beginners to experts as well as all ages, including children
• Applicant must hold a PSIA Level 2 or Level 3 certification that is current and have at least 500 hours of instructing experience
• Strong focus on safety and good decision making
• Ability to take direction and work independently
• “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
• Must be able to work full time over the busy holiday weeks
• High school diploma preferred
• Must be willing to work in inclement weather in a physical work environment

Benefits include:

• An unrestricted, full Employee Season Pass
• Discounts at the resort’s retail and culinary outlets
• Discounts on lessons for friends and family
• Competitive pay structure
• Real Deal lift tickets that give access to free skiing at many Colorado resorts
• $50 lift tickets at Vail Resort-owned ski areas
• Complimentary Dependent Season Pass for Full Time instructor or discounted Dependent Season Passes for Part Time instructor
• 10 $75 friends and family lift tickets plus 5 complimentary friends and family lift tickets for returning employees (not for resale)
• Discounted access to the Peaks Hotel and Spa workout facility (for qualifying employees)
• 40 plus hours of paid training for all new hires and access to free continuing education training led by some of the industry’s best instructors and trainers
• Reimbursement for PSIA/AASI Certification Exam fees
• Seasonal access to a ski school uniform and use of our ski school locker room

Successful completion of Post-Offer, Pre-Employment background check will be required for those who are extended a job offer.  Failure to disclose history as well as convictions of felony and serious misdemeanors may disqualify you from employment as an instructor.  Serious misdemeanors can be, but not limited to, crimes of violence and crimes that speak to a person’s honesty and integrity, such as perjury or theft. 

Full Time and Part Time positions available

Do you have a passion for working with children AND a passion for skiing?  As a ski instructor working in our Children’s Group Lesson Program you’ll get the best of both worlds.  This is a great opportunity to work with Telluride’s youngest guests!  You will have the ability to create amazing experiences and build lasting relationships with guests that come back year after year.  Our on-snow training will provide you the skills to lead groups of children through ski instruction from the beginner through intermediate level.

Children make up roughly 75% of all Telluride Ski and Snowboard School guests.  Knowing this, we are looking for the best of the best to provide exceptional experiences for this critical group of guests.

 A typical day as a children’s instructor includes:

• Attend the Daily Morning Meeting with your supervisors and fellow instructors.
• Help check children in for the day and interact with parents about expectations of the day, any special needs, and how the day will flow for the children.
• Work with other instructors and the supervisors to ensure children are in the appropriate class and, whenever possible, that the children you worked with the prior day are with you again.
• Developing a plan for the day addressing which skills will be taught, what terrain will be used, and desired outcomes.
• Organize your group of children, including helping with bathroom breaks, snacks, sunscreen and anything else that sets the children up in your class for a successful lesson
• If applicable, organizing your students indoor cubbies for the day and keeping track of all their clothes and equipment
• Managing a safe environment - keep yourself, your students, and the guests around you safe and healthy.
• Attend to all the needs of the children to ensure they are having fun!
• Create those “Fridge Moments” – experiences that end up as a picture on the family’s refrigerator when they get home.
• Completing a report card for each of the children in your class and providing that feedback to all students.
• Talking to parents at the end of the lesson about how their child’s day and what they’ll be working on in their next lesson.
• Discuss with other instructors and supervisors regarding how the day went and what the plan is for tomorrow.

 

Qualifications:

• It is required that applicants for this position have prior experience working with children.  No prior ski instructing experience necessary, however a passion for working with children is.  Our children’s ski and snowboard school is a tight-knit community, so playing well with children, peers, and supervisors are musts.
• Must have the skills of an intermediate, Level 6 skier with the ability to make parallel turns on blue runs and ski low angle moguls.
• Strong organizational skills and the ability to multitask while working with a group of young children for the day are must have skills. Passion for working with children.
• Strong focus on safety and good decision making
• Ability to take direction and work independently
• “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
• Must be able to work full time over the busy holiday weeks
• High school diploma preferred
• Must be willing to work in inclement weather in a physical work environment

Full Time and Part Time positions available

Do you have a passion for working with children AND a passion for skiing?  As a ski instructor working in our Children’s Group Lesson Program you’ll get the best of both worlds.  This is a great opportunity to work with Telluride’s youngest guests!  You will have the ability to create amazing experiences and build lasting relationships with guests that come back year after year.  Based on experience and skier level, you will have the opportunity to teach kids of all ages and ability level.

Children make up roughly 75% of all Telluride Ski and Snowboard School guests.  Knowing this, we are looking for the best of the best to provide exceptional experiences for this critical group of guests.

 A typical day as a children’s instructor includes:

• Attend the Daily Morning Meeting with your supervisors and fellow instructors.
• Help check children in for the day and interact with parents about expectations of the day, any special needs, and how the day will flow for the children.
• Work with other instructors and the supervisors to ensure children are in the appropriate class and, whenever possible, that the children you worked with the prior day are with you again.
• Developing a plan for the day addressing which skills will be taught, what terrain will be used, and desired outcomes.
• Organize your group of children, including helping with bathroom breaks, snacks, sunscreen and anything else that sets the children up in your class for a successful lesson
• If applicable, organizing your students indoor cubbies for the day and keeping track of all their clothes and equipment
• Managing a safe environment - keep yourself, your students, and the guests around you safe and healthy.
• Attend to all the needs of the children to ensure they are having fun!
• Create those “Fridge Moments” – experiences that end up as a picture on the family’s refrigerator when they get home.
• Completing a report card for each of the children in your class and providing that feedback to all students.
• Talking to parents at the end of the lesson about how their child’s day and what they’ll be working on in their next lesson.
• Discuss with other instructors and supervisors regarding how the day went and what the plan is for tomorrow.

 

Qualifications:

• It is required that applicants for this position have prior experience working with children.
• Applicants must have prior ski teaching experience and preferably a PSIA (or equivalent) certification of at least Level 1
• Our children’s ski and snowboard school is a tight-knit community, so playing well with children, peers, and supervisors are musts.
• Must be a strong skier comfortable on terrain through the black level.
• Strong organizational skills and the ability to multitask while working with a group of young children for the day are must have skills. Passion for working with children.
• Strong focus on safety and good decision making
• Ability to take direction and work independently
• “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
• Must be able to work full time over the busy holiday weeks
• High school diploma preferred
• Must be willing to work in inclement weather in a physical work environment

The Job

Sells season pass & lift ticket products through the respective sales location(s). Answers questions concerning pricing, products, conditions, etc. Actively promote, sell and up-sell all resort and area products and services. This is a winter seasonal (September – April) hourly position.

The Mission

·          Learn and keep up to date on all products of Skier Service Sales department.

·          Build rapport with guests and TSG staff.

·          Maintain an organized, accurate, and efficient work methodology that exceed guest expectations.

·          Communicate with sincerity and excellence.

The Qualifications

• Previous POS and Microsoft software experience with strong desire to develop it.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. 
• Ability to deal with problems involving several concrete variables in standardized situations.
• Passion for working in a team environment and enhancing the guest experience.
• Strong analytical and communication skills.
• Must be able to work weekends, holidays and occasionally evenings and overtime.

Summary:  The Kid's Snow Camp Program Instructor/Reservationist is responsible for leading environmental themed snow camps for kids 5 -12, leading snowbike instruction for guests of all ages, and assisting in the promotion of both activities. Part-time and on-call positions available.

 

Essential Responsibilities:

• Lead thought provoking and creative full day and half day programs centered around science and the natural world for children ages 5 – 12 both indoors and outdoors. 
• Become a certified snowbike instructor and lead 3-hour snowbike lessons independently.
• Collaborate with co-workers and management to keep our programs fresh and exciting.
• Work as a team player while developing your own teaching styles and ideas.
• Assist with the promotion of our programs through outreach in Mountain Village and on the slopes.
• Provide a guest experience that exceeds the guest’s expectations.
• Support Telluride Ski & Golf sustainability initiatives.
• Adhere to Telluride Ski & Golf policies and procedures.

 

Commitment dates:

           December 7th - April 5th 

Telluride Ski and Golf's Lift Maintenance Department is looking for a Driver/Helper for the summer season.

Summary:  Assists in repairing and maintaining lifts and assures the operation and safety of all lifts in accordance with applicable rules and regulations of The Colorado Passenger Tramway Safety Board, United States Forest Service, American Standards Institute, and the Occupational Safety and Health Administration. Employee will work primarily under direct supervision and must be willing to work long shifts, weekends and holidays. Follows company policies, procedures, and safety practices.

 

Essential Duties and Responsibilities: include the following. Other duties may be assigned:

 

Operates ski lifts on auxiliary and electrical power.

Assists in basic mechanical repairs of ski lifts and ski lift components.

Assist in line and tower work.

Lubricates lift components.

Assists painting crew with daily tasks.

Moves chairs on haul rope.

Complies with all departmental and company safety rules.

Begins to acquire the basic skills needed to perform general routine maintenance.

Performs routine inspections of motor rooms and line equipment.

Repairs and paints motor rooms and lift operator buildings.

Assists in special projects.

Provides a guest experience that exceeds the guest’s expectations.

Supports Telluride Ski & Golf sustainability initiatives.

Adheres to Telluride Ski & Golf policies and procedures.

Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

 

Education and/or Experience:                                                      

High school diploma or general education degree (GED); or 1 to 3 months related experience .

 

Language Skills:                                                     

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills:                                              

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability:                                                  

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 

Computer Skills:                                                     

To perform this job successfully, an individual should have knowledge of Exchange/Outlook Internet software.

 

Other Qualifications:

Must have valid Driver’s License.

Must be able to work nights, weekends, holidays and overtime.

Must be able to function effectively at elevations of 10,000 feet or higher.

Must be able to function effectively in inclement weather conditions.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be able to work 10 hour shifts, operate ATV's and snowmobiles and ski from terminal to terminal.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; extreme cold; extreme heat; risk of electrical shock and vibration. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually very loud.

Summary:  Supervises and interacts with all children in the facility while providing excellent guest service to the parents by performing the following duties.

Essential Duties and Responsibilities: include the following. Other duties may be assigned:

• Carry out daily chores including preparing daily lunches and snacks, changing diapers, and other assignments.

• Responsible for as many as 5 toddlers or 3 infants.

• Fill out the children's daily information on the daily needs form.

• Interaction with guests and their children.

• Collects childcare information from parents to ensure quality care.

• Ensures that all forms are completed correctly.

• Ensure child safety at all times.

• Encourages creativity and well-being.

• Follow daily activities schedule.

• Utilize good communication skills.

• Must be knowledgeable in all Nursery policies, procedures and programs.

• Must be positive with all parents and children.

• Provides a guest service that exceeds the guest’s expectations.

• Supports TSG sustainability and safety initiatives.

• Adheres to TSG policies and procedures.

• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act

Currently looking for a candidate that will be available to work Monday through Friday. 

Summary: Provide an unmatched group or private lesson experience for each Ski Cub guest.

Essential Duties and Responsibilities: include the following. Other duties may be assigned:

• Explains and demonstrates principles, techniques, and methods of regulating movement of body, hands, or feet to achieve proficiency in activity.

• Observes students during practice to detect and correct mistakes.

• Explains and enforces safety rules and regulations.

• Lectures on history and purposes of sport.

• Responsible for understanding scheduling resources and check schedule on a bi-weekly basis.

• Managing personal schedule with supervisor or manager.

• Provides a guest experience that exceeds the guest’s expectations.

• Explains and demonstrates use of apparatus and equipment.

• Supports Telluride Ski & Golf sustainability initiatives.

• Adheres to Telluride Ski & Golf policies and procedures.

• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

Other Qualifications:                                             

• Must be an intermediate or better skier, comfortable on intermediate slopes.

• Able to gain PSIA Level 1 Certification.

• Must be able to work weekends, holidays and overtime.

• Must be able to function effectively at elevations of 10,000 feet or higher.

• Must be able to function effectively in inclement weather conditions.

Summary: Attends to all members, guests, daily fee players, and teaching professionals’ golf equipment, golf carts, practice area balls, club storage needs and other outside services including practice area and short game areas by performing the following duties:

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

OPENING:

Prepare practice area for daily activities, including correct yardage signage for location, setting range dividers, and building ball pyramids.

Initiate shuttle service to and from parking lot.

Check bag room voice mail for messages.

Prepare ice for golf car coolers.

Prepare outside service podium with all necessary materials.

Prepare player attendant podium with all necessary materials.

Prep and line up carts outside of cart staging area.

Print additional copies of tee sheet for shuttle and range attendants.

Check for special setups on member carts.

Place clubs on cart when appropriate.

Assign and monitor any rental clubs needed

Clean out wash bay.

Take out garbage and recycling.

Summary: The Peaks Engineering Assistant Director reports to The Peaks Director of Engineering and assists with or is directed to accomplish, a variety of tasks on a daily basis that will include, but is not limited to specific tasks.

 

Essential Duties & Responsibilities:

• Researching materials and repair and construction alternatives based on repair and maintenance needs and capital needs.
• Ordering and purchasing of materials as directed.
• Determines limits and maintains inventories of parts and supplies at adequate levels to ensure materials are on hand.
• Designs and draws small construction projects based on construction needs and present to Facilities Director.
• Develops and updates Gantt charts on project planning, progressions and construction schedules and presents to Facilities Director weekly.
• Develops maintenance and repair schedules for Crew Supervisor based on work load planning to be presented to Facilities Director and Crew Supervisor weekly.
• Trains and ensures that the Crew Supervisor understands and uses the work order system for all work orders.
• Updates the work order system, maintains database as well as writes and assigns work orders based on priority.
• Assists in the develop, implementation, records and ensure that all crew members are trained as needed in all areas of general safety, specific safety, general trainings and departmental trainings maintains and reports status to Director of Engineering on a weekly basis.
• Recommends safety planning and training based on changes or potential concerns brought by changes in Jobs or changes in safety protocol.
• Assists in the development of building repair lists and plans for repairs based on budgeting constraints and urgency of need.
• Attends manager level meetings with Director of Engineering and or in place of the Director as needed.
• Develops and maintains all records, maps, photos and documents of buildings and projects physically and electronically.
• Assures that the Crew Supervisor is repairing and constructing projects based on design and budget parameters and reports on any discrepancies to the Director.
• Maintains Kronos based on budgeting for capital projects.

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Equipment and Tool Operation:

Employee must be capable of operating a variety of equipment relative to this position which shall include, but not limited to, trucks, snowmobiles, Snow Cats, electric power tools, levels, shovels, picks, masonry equipment, ladders, other hand and power tools that are needed to complete a certain task in a safe and effective manner.

 

Education and/or Experience:                                              

High School diploma or General Education Degree (GED). Minimum 5 years of experience in Facilities Maintenance or a similar trade or building construction related field.

 

Language Skills:                                                        

Ability to read a multi-syllable words and to recognize similarities and differences between words and between series of numbers. The ability to read and write at the 12th grade level.

 

Mathematical Skills:                                                  

Basic understanding of algebra and geometry at a 12th grade level.

 

Reasoning Ability:                                                     

Ability to apply common sense understanding to carry out multistep instructions.  Be able to identify complex problems and determine root cause for prevention and repair.

 

Other Qualifications

• Must have valid Colorado driver’s license, and must present the driver’s license for verification to HR.
• Must be able to work nights, weekends, holidays and overtime as directed.
• Must be able to function effectively at elevations of 10,000 feet or higher.
• Must be able to function effectively in all inclement weather conditions.

 

Physical Demands:

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Employee must be able to work a 40 hour work week. While performing the duties of this job, the employee is regularly required to traverse on uneven and rough terrain, as well as paved and unpaved trails, use hands and arms to handle and manipulate objects, tools or controls; and operate foot controls on equipment.  The employee is frequently required to stand, sit, climb, balance, stoop, kneel, crouch, and crawl.  When operating equipment the employee is frequently exposed to bouncing, jostling, twisting and turning of the upper body.  The employee must occasionally lift and/or move up to 80 lbs.

 

Work Environment:

 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; outside weather conditions, including extreme heat, extreme cold, as well as wet and slippery conditions.  While outside the employee is occasionally exposed to direct sunlight, dust, pollen and equipment exhaust fumes. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate, but can be loud when around machinery or equipment.

Summary: The Specialty Instructor is responsible for assisting in the daily operation of the fitness center through instruction and supervision of exercising guests including determining the relative fitness of the guest(s) and teaching classes accordingly.

 

Education & Experience:

• At least one nationally recognized aerobics certification required (i.e. ACE, IDEA, ACSM, SFAA, AEA).

• 2-years experience in exercise field required.

• 2-years experience with fitness programming required.

• CPR Certification required.

   

   

  Essential Duties and Responsibilities:

   

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Maintain regular attendance in compliance with The Peaks Resort and Golden Door Spa standards, as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working.

• Comply at all times with The Peaks Resort and Golden Door Spa standards and regulations to encourage safe and efficient hotel operations.

• Maintain a warm and friendly demeanor at all times.

• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

• Greet and welcome all guests and members.

• Assist guests and members with check in and out.

• Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort(i.e. treatments, equipment and products).

• Monitor and maintain the cleanliness and orderliness of the facilities and locker room including ensuring facility/amenities are in proper working order.

• Maintain Spa supplies as needed.

• Must be able to completely and accurately explain the fitness center philosophy and programs.

• Develop and conduct aerobic classes as scheduled (minimum 2 per week).

• Develop new educational classes for guests and members.

• Assist in the training of Spa employees as necessary.

• Conduct fitness evaluations and weight training appointments.Determine exercise prescription if necessary.

• Supervise guest workouts and make appropriate adjustments.

• Keep accurate documentation and guest records.

• Initiate completion of guest health history.

• Demonstrate and give clear instruction on proper use of weight and exercise equipment.

• Recognize and respond appropriately to emergency situations.

• May be called upon to assist with front desk or locker room functions.

Summary: The Director of Property Management (DPM) is the leader of TSG’s lodging and property management operations team. The DPM has overall responsibility for managing HOA’s, rental management and homeowner services for the Peaks Resort & Spa, See Forever Village, the Inn at Lost Creek and the Ridge HOA’s. The DPM also will serve as TSG’s representative on various HOA Boards at properties where TSG is an owner.

Essential Duties and Responsibilities: include the following. Other duties may be assigned:

• HOA Management-
  • Is the main TSG contact for Board Presidens, Boards of Directors and Property Owners
  • Assure HOA Compliance with all CCIOA and CAM laws
  • Facilitate all Board Meetings and Owner Meetings
  • Manage the Association Websites
  • Coordinate HOA Common Area cleaning, maintenance, landscaping and snow removal
  • Reserve Study and Account Management
  • Capital Project Coordination
  • Homeowner Communications and Liaison
  • Enforce HOA Rules and Regulations
  • Parking Management
  • Ski Valet Management
  • Contribute to Budget Process
  • Maintain Association Records
  • Assist with creation of the Annual Plan
  • Deep knowledge and support of HOA Management agreements
  • Assure appropriate insurance coverage for the properties, HOA, owners and manager
  • Manage all outsourced vendor and contractor services

 

• Rental Management & Homeowner Services
  • Manage the Rental/Owner Services Coordinator and See Forever Concierge Team
  • Deep knowledge and support of rental management agreements
  • Solicit new Rental Management Contracts
  • Maintain rental management records
  • Manage maintenance and housekeeping operations and drive associated revenue opportunities
  • Rental Homeowner Communications
  • Rental Homeowner Homecare Services
  • Unit Ratings and Upgrades
  • Springer Miller Systems Super User
  • Participate in Revenue maximization meetings
  • Assure appropriate insurance coverage from owners.

 

• Team Environment
  • The DPM Reports to the Peaks General Manager
  • The DPM Manages the:
    • Director of Engineering for See Forever
    • See Forever Concierge Team
    • Outsourced vendors and contractors
  • The DPM works in conjunction with:
    • All operational and sales positions at the Peaks, See Forever, and Inn at Lost Creek.
    • HOA & Rental Management accounting team
• Definition of Success
  • Professionally managed Associations
  • Outstanding Owner Communications
  • Constant improvement of owner and guest experiences
  • Expert Rental Unit Care and Advisement
  • Works very effectively with other Team members
  • Maximization of the owner and guest experience
  • Rental Revenue Maximization
  • Happy Homeowners at the Peaks, See Forever, and Inn at Lost Creek

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree (B. A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Outlook, Internet software; Property management software, ADP Payroll systems; Excel Spreadsheet software and Microsoft Word Processing software.

Other Qualifications:

At least 10 years of lodging experience.

3-5 years of supervisory/management experience.

Must be able to work nights, weekends, holidays and overtime as job requires.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Summary: Management and oversight of all aspects of the Telluride Ski Resort Terrain Parks including safety, design, build, maintenance, hiring, and training staff.

 

Qualifications:

• Safety-oriented self-starter with acute attention to detail
• Previous management experience (3+ years)
• 5 years or more of Terrain Park Experience
• Snow cat operation/building skills preferred
• Welding experience preferred

 

Essential Duties and Responsibilities:

• Provide overall vision and planning for design ideas and park layout.  Supervise and assist in construction of terrain features with the input of the Park Staff.
• Provide training, supervision, delegation, and motivation of Terrain Park Staff. Ensure staff is safe, efficient, and held to the highest standards of build and maintenance.
• Monitor and ensure proper daily rotation of staff and feature maintenance
• Maintain log books with all daily work and requests for Rangers and Grooming.
• Coordinate as necessary with the Slope Grooming and Snowmaking Management.

• Perform all administrative duties such as HR requirements, payroll, budgeting, weekly planning, personnel records, incident and accident reports, etc.

• Develop training and orientation program and administer to all staff.

• Adhere to all TSG policies and procedures listed in the employee handbook.
• Understand and apply the Skier Responsibility Code and Colorado Skier Safety Act as well as NSAA Terrain Park best practices

•   Work to create and maintain a positive atmosphere in the Terrain Parks for both the guest and the staff

 

Additional Duties:

Due to the many variables that affect winter resort operations, employees may be asked to perform other duties or assist in efforts outside their primary area of responsibility as needed, including performing in any subordinate position.  Special events, builds around the Mountain, and other one-off projects should be expected and approached with creativity and efficiency.

 

Supervisory Responsibilities:

Directly supervises employees in the Terrain Park Department. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The position requires an upbeat positive attitude and willingness to help guests and employees’. Candidates must have a commitment to safety, a thorough understanding of mountain etiquette and an even-keeled approach to educating our guests and enforcing the rules of the slopes.

As leaders in the industry, we continually strive to enhance a culture of safety making Telluride one of the safest resort in North America.

If you love skiing or riding, working outside and engaging with people, this is the job for you. 

*Candidates must ski or snowboard at an upper-intermediate level. 

The Job

To capture 100% of ticket scans at base area lifts while giving out as many free smiles and high fives as humanly possible.  Start November through first weekend of April.   Full time seasonal positions available.

The Mission

• Assist the guest with ticket issues in a friendly and professional manner.
• Perform daily operations in a way that supports a healthy work environment.
• Ensure each guest has the right pass to ride the lift. 
• Have fun and ski. I can’t say this enough….have fun and ski! 

The Qualifications

• We love outgoing personalities with a passion for the outdoors and a desire to share it!
• Willingness to work outside in all types of weather conditions.
• Must be fluent in English and willing to talk in front of guests and co-workers.

Summary:  Assist in daily snowmaking production with assigned crew:

 

Essential Duties and Responsibilities include the following. Other duties may be assigned:

 

• Provide a guest experience that exceeds the guest’s expectations.
• Reports to work as scheduled for any/all shifts, day or evening, and remains “on-call” throughout the snowmaking and ski season. 
• Able and willing to follow direction given.
• Support Telluride Ski & Golf sustainability initiatives.
• Adhere to Telluride Ski & Golf policies and procedures.
• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

 

Supervisory Responsibilities:                                                

None.

 

Education and/or Experience:                                              

Mechanic or Technical schooling helpful. No snowmaking experience necessary – will train. Must be an advance intermediate skier, comfortable on un-groomed Black terrain.

Summary: Assists Children's Program Manager by supervising the daily operations and all its related functions by performing the following duties.

 

Essential duties/responsibilities include the following. Other duties may be assigned:

• Participate with the Children’s Program Manager in the management of Indoor Attendants, Kitchen Cooks, and Ski Rental staff.
• Help coordinate instructor and indoor staff schedules to ensure effective coverage.
• Responsible for oversight of daily set up and organization of Ski and Snowboard School Children’s Center indoor facility area and outdoor Ski School check-in areas.
• Responsible for oversight of Children’s Ski Rental operation and staff.
• Communicate with instructors and indoor support staff daily.
• Address all staff, guest, and parent issues with compassion and professionalism.
• Educate employees and generate support for company policies while maintaining an enthusiastic demeanor.
• Attend to and finalizes all required daily administrative work.
• Oversee and organize all Children’s Center food orders and daily menu planning.
• Review, catalog and submit all food order invoices for payment.
• Assist in organizing Children’s Center lunch service as well as calling in lunch numbers to all other established outlets.
• Assign work to instructors and indoor staff according to established criteria.
• Assist with auditing and approving indoor staff wages, assuring pay is accurately updated on a daily basis.
• Attend appropriate daily instructor line-ups and morning meetings
• Observe instructors and indoor staff to identify exceptional work performance as well as areas to improve, ensuring the highest level of guest service product.
• Explain and enforce safety protocols, rules, and regulations.
• Attend all appropriate departmental and company-wide meetings.
• Monitor facilities, equipment and environment to provide safe, efficient operations.
• Respond professionally and quickly to any incidents and/ or accidents in classes.
• Provide a guest experience that exceeds the guest’s expectations.

 

Supervisory Responsibilities:                                                

Directly supervises employees in the Children's Center Programs. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Not required but nice to have a PSIA Alpine certification or ski teaching experience
• Passion for working with young children
• Strong focus on safety and good decision making
• Ability to take direction and work independently
• “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
• Must be able to work full time over the busy holiday weeks
• High school diploma preferred
• Must be willing to work in inclement weather in a physical work environment

 

Education and/or Experience:                                              

At least one year related experience.

 

Language Skills:                                            

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills:                                                  

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability:                                                     

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Certificates, Licenses, Registrations:

Salomon and Elan binding certified or will train.

 

Other Qualifications:                         

• Must be able to function effectively at elevations of 10,000 feet or higher
• Must be able to function effectively in inclement weather conditions
• Must be able to work nights, weekend, holidays and overtime.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

Summary: Coordinated with the Children’s Indoor Supervisor and Ski and Snowboard School Instructors to support all Children’s Center-related tasks and activities by performing the following duties.

Essential Duties and Responsibilities: include the following. Other duties may be assigned:

• Supports instruction and care for children including: dressing, undressing, ski related games, activities, entertaining children, interfacing with instructors, supervisors, children and parents.

• Assists Program Manager and Supervisors to ensure timely departure and return of classes.

• Responsible for accurate sign in and out and accountability of each child in the program.

• Provides indoor support for instructors.

• Escorts child to designated activities.

• Assists in meal and snack preparation duties in children's center area.

• Assists in Rental Technician duties when needed.

• Assists in Magic Carpet Attendant duties when needed.

• Assists in Children’s Center Cook duties when needed.

Summary: Rents ski equipment to customers of the Ski & Snowboard School and performs proper maintenance and repair on rental skis, bindings, boots, and other applicable equipment. Supports the function of the Children’s Center by performing the following duties.

Essential Duties and Responsibilities: include the following. Other duties may be assigned:

• Perform all American Standard Testing Merchandise (ASTM) procedures including pre-season testing, in-person testing and accident report procedures.

• Responsible for maintaining all rental equipment in top condition through a regular maintenance program.

• Understands and follows standard procedures for repair and maintenance services as prescribed in

• Competent in the use of binding testing devices and all other necessary tools.

• Responsible for issuing safe, compatible and current equipment.

• Ensure all rental forms and repair tickets are filled out thoroughly and correctly.

• Responsible for tool maintenance and keeping shop neat and organized.

• Reports supplies or equipment needed to Lead Rental Technician.

• Accurately tracks equipment and ensures return.

• Responsible for helping manage and direct Instructor’s while they are assisting Rental Department.

• Drives the Club Car to transport classes to and from the facility.

• Responsible for morning set up and afternoon take down of signage and barriers in class assembly areas.

• Assists Indoor Staff and Instructors with classes when directed

• Provides a guest experience that exceeds the guest’s expectations.

• Supports Telluride Ski & Golf sustainability initiatives.

• Adheres to Telluride Ski & Golf policies and procedures.

• Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.

Summary:  The Ski School Food Service Staff prepare lunch and serve guests and instructors of the Children’s Ski School in two locations – the Children’s Center and the Big Billies Ski School lunch room and kitchen.  Staff will rotate between each location.  Pay $18/hr.

 

Duties may include but are not limited to:

• Ensuring sanitation, health, and safety standards in work areas.
• Maintaining clean food preparation areas, cooking surfaces, and utensils.
• Verify that prepared food meets requirements for quality and quantity.
• Cook and package batches of food, sauce and sandwich portioning which are prepared to order or prepped for the next day
• Clean, stock, and restock serving lines and display cases.
• Provide feedback to Lead Food Service staff regarding ordering needs
• Help open, conduct lunch operations, help close, and conduct next-day prep for the Children’s Ski School lunch room.

AASI Level 2 or Level 3 Certified Snowboard Instructor

Full Time, Part Time, and Minimal Part Time (holiday) positions available

You have put in the time to develop your teaching and riding skills and are now ready to take your instructing career to the next level – the Telluride Ski and Snowboard School is the place to do it.  With our high end, destination-focused guests of whom a high percentage return year after year, Telluride is where your career as a professional instructor can truly bloom.  Many of our top pros develop lasting relationships with guests that evolve into more that teaching a lesson – they become friends who provide a level of service to our guests that is unmatched.  If this sounds like the kind of instructor you are, we cannot wait for you to join our team. 

Qualifications:

• Must have the skills and ability to teach groups and individuals of all ability levels from beginners to experts as well as all ages, including children
• Applicant must hold a AASI Level 2 or Level 3 certification that is current and have at least 500 hours of instructing experience
• Strong focus on safety and good decision making
• Ability to take direction and work independently
• “Servant’s Heart” – desire to go out of your way to ensure that every guest you interact with, regardless of age, has the best possible experience in Telluride
• Must be able to work full time over the busy holiday weeks
• High school diploma preferred
• Must be willing to work in inclement weather in a physical work environment

Benefits include:

• An unrestricted, full Employee Season Pass
• Discounts at the resort’s retail and culinary outlets
• Discounts on lessons for friends and family
• Competitive pay structure
• Real Deal lift tickets that give access to free skiing at many Colorado resorts
• $50 lift tickets at Vail Resort-owned ski areas
• Complimentary Dependent Season Pass for Full Time instructor or discounted Dependent Season Passes for Part Time instructor
• 10 $75 friends and family lift tickets plus 5 complimentary friends and family lift tickets for returning employees (not for resale)
• Discounted access to the Peaks Hotel and Spa workout facility (for qualifying employees)
• 40 plus hours of paid training for all new hires and access to free continuing education training led by some of the industry’s best instructors and trainers
• Reimbursement for PSIA/AASI Certification Exam fees
• Seasonal access to a ski school uniform and use of our ski school locker room

 

Successful completion of Post-Offer, Pre-Employment background check will be required for those who are extended a job offer.  Failure to disclose history as well as convictions of felony and serious misdemeanors may disqualify you from employment as an instructor.  Serious misdemeanors can be, but not limited to, crimes of violence and crimes that speak to a person’s honesty and integrity, such as perjury or theft.