Taos Ski Valley

Profile Jobs

Taos Ski Valley is hiring cooks at Beginner, Intermediate, and Advanced levels. The pay range is between $17.10 and $23.00, with hourly rate set based on experience, skill level, and attitude. Cook positions span several levels of skill, all of which are responsible for the production of and quality control standards of food in a high-volume kitchen through peak, rush periods of service. The nature of this job requires highly motivated, committed, and skilled individuals who can work with a team in a fast-paced environment to achieve customer satisfaction. You will be responsible for preparing and, using a full range of cooking methods and knife skills, cooking food consistent with recipes and what is printed on the guest’s ticket, ultimately ensuring that food comes out simultaneously, in high quality, and in a timely fashion.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities:

• Prepare all food items according to standard recipes and as specified on guest check to ensure consistency of product
• Transport food products from storage areas to kitchen and workstations
• Keep all refrigeration, equipment, storage, and work areas in clean, working condition to comply with health department regulations
• Prepare daily production list based on projected business levels
• Reliable attendance on all scheduled workdays
• Perform additional responsibilities, although not detailed, as requested by chef at any time
• Follow all recipes and portion sizes correctly to maintain ideal food cost and minimize food waste
• Assist in the execution of any food and beverage catering or other special events
• Follow checklists and other guidelines for opening and closing duties
• Other duties as assigned

Personal Skills:

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Provides a guest experience that exceeds the guest’s expectations.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.

Qualifications/Knowledge:

• Candidate must hold current New Mexico Food Handlers Certification prior to or within 30 days of hire.
• Ambition to grow into a higher position
• Working knowledge of the fundamentals of cooking
• Demonstrate the ability to handle, store and rotate food properly
• Demonstrate knowledge and understanding of proper use and maintenance of major kitchen equipment including stoves, refrigeration, slicer, knives, dish machine, etc.
• Ability to read and employ math skills to follow recipes
• Ability to communicate in a positive and productive manner while performing duties
• Ability to work a flexible schedule including weekends, holidays, and evenings

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: No
• Is an MVR required for this position: No

As the Assistant Housekeeping Manager, you support the Housekeeping Manager in leading the staff and operations of the housekeeping department and help seek solutions and results that create a high-performing, safety-conscious work environment. You supervise a team that’s passionate about delivering a unique and unpretentious experience to guests of The Blake. You contribute to the team’s professionalism and performance and consciously engage with your staff members, who efficiently accomplish a combination of cleaning duties to maintain a safe, clean, and orderly property for guests and employees. As the Assistant Housekeeping Manager, you will carry out supervisory responsibilities in accordance with the Housekeeping Manager as well as the organization's policies and applicable laws.

Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, payroll duties, overseeing lodge keeping team, and scheduling.  Assisting Housekeeping Manager in the development, implementation, and review of operating procedures for both The Blake and Blake Residences, as well as various other Taos Ski Valley, Inc. properties.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

 Essential Job Responsibilities:

• Conducts oneself with safety in mind and undertakes all job requirements in a manner that will guarantee a safe environment for oneself, guests, and fellow team members. Participates on the safety committee or ensures that the department is adequately represented on the safety committee.
• Demonstrates problem-solving skills while resolving guest concerns
• Acts as host or hostess to in-house guests by encouraging comments, fulfilling guest needs, and answering guest questions.
• Supervises The Blake housekeeping department, including scheduling, hiring, training, coaching, and payroll.
• Drives and maintains a friendly, sincere, and safety-focused service culture through consistent performance coaching and team development.
• Maintains adequate levels of product including linens, cleaning supplies, in-room products, etc. Maintains operating equipment in good order and provides for sufficient replacements.
• Conducts room inspections on a daily basis.
• Works closely with engineering staff to ensure the highest level of EIWO (Everything in Working Order) in all guest rooms and public spaces.
• Conducts pre-shift staff meetings, communicating pertinent information including Company initiatives
• Conducts oneself with integrity, respect, and compassion, recognizing that each individual’s unique attributes contribute to the overall success of Taos Ski Valley, Inc.
• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees.
• Supports all other outlets and departments when needed.
• Acts as liaison between Housekeeping and Front of House teams to ensure open and positive communication.
• Ensures daily housekeeping boards and tasks are completed in a timely manner.
• Ensures cleanliness and organization of all front and back of house areas overseen by Housekeeping. 
• Performs all other duties as assigned or requested
• Reliable attendance on all scheduled workdays

Personal Skills:

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
• Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

• Must be highly detail-oriented
• Must take constructive criticism and frequent coaching well
• Must be able to accurately follow instructions, both verbally and written
• Must be willing to ask for help and/or clarification
• Must be able to adapt to change in policy and/or procedures as directed and offer suggestions to improve operations.
• Understanding of Microsoft Office, strong typing skills, and computer knowledge
• Strong communication skills
• Prior hospitality experience required, industry-specific experience preferred
• 2 years of supervisory experience is preferred.
• Fluent in verbal and written English, proficiency in verbal and written Spanish is preferred.
• Able to work evenings, weekends, and holidays
• Possess a valid driver’s license and the ability to successfully pass an MVR check.

Work Environment: 

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. Taos Ski Valley, Inc. is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

80-90% of time spent standing, walking & sitting. 10-20% of time spent climbing, reaching, bending. 5-10% of time spent in the outdoors, exposed to high-alpine, winter conditions. Position will require frequent lifting up to 10 lbs. and occasional lifting up to 50 lbs.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position:  Yes

Perform outstanding maintenance services for The Blake hotel and other buildings and facilities of Taos Ski Valley, Inc. Serviced areas include guest rooms, lobbies, hallways, elevators, bathrooms, fitness rooms, garages, stairwells, steam rooms, game rooms, hot tubs & pool, surrounding areas, ski locker rooms, building entrances/exits, etc. Tasks may include mechanical, electrical, carpentry, and painting work within rooms and common areas. It is the Technician’s responsibility to carry out all entry-level duties in a manner to contribute to the team’s overall effectiveness. Technicians must be flexible with their working schedules and be able to communicate effectively in person, digitally, or via radio in the English language.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Conducts oneself with safety in mind and undertakes all job requirements in a manner which will guarantee a safe environment for oneself, guests, and fellow associates.
• Operate and maintain pool and spa and related equipment.
• Provide maintenance services for all Hotel and Facility areas including guest rooms, lobbies, hallways, elevators, bathrooms, fitness rooms, garages, stairwells, steam rooms, games rooms, hot tubs & pool, surrounding areas, ski locker rooms, building entrances/exits, etc.
• Maintain building water systems including but not limited to boilers, heating/cooling/domestic lines, fire sprinklers, toilets, sinks, and drains.
• Maintain building lighting systems such as incandescent/LED/fluorescent lights, timers, and emergency and special requests.
• Complete all maintenance tasks in a reasonable time period while adhering to all applicable trade standards and codes.
• Perform repairs to drywall, ceiling, roof, and other general carpentry repairs such as furniture repairs.
• Ability to work a flexible schedule including weekends, holidays, and evenings.
• Reliable attendance on all scheduled workdays
• Other duties as assigned

Personal Skills:

• Willing to ask for help and/or clarifications
• Must be able to adapt to changes in policy and/or procedures as directed and offer suggestions to improve operations.
• Conduct oneself in a professional and courteous manner with fellow employees.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
• Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

• Possess a valid driver’s license and the ability to successfully pass an MVR check.
• Ability to pass a background check
• High School Diploma or equivalent
• Have an understanding and working knowledge of motors, accumulators, solenoid valves, proportional valves, temperature sensors, vacuum pumps, gearboxes, building structure/codes, volt/ohm/amp meters, power tools, hand tools, power snakes, jitters and snow blowers preferred
• Have the ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedural manuals
• Demonstrate basic typing and computer proficiency and Microsoft Office knowledge.
• Fluent English
• Must be able to lift up to 75 lbs on occasion
• General knowledge of basic electrical, plumbing, carpentry and electronics preferred
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

While performing the duties of this job in this fast-paced environment, the employee frequently works near moving mechanical parts and sometimes in outside weather conditions. The noise level in the work environment is usually moderate. 

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee is occasionally required to sit.

The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50-75 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

 Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: Yes

The Director of Property Management oversees the following: 

• Residential Management for 33 residential, condominium owners within The Blake at Taos Ski Valley hotel and adjacent Blake Residences building.  This consists of managing the program that provides rental and/or homecare management services for the homeowners in these buildings. 
• Homeowner Association Management for two separate condominium associations, including administrative and governance support, enforcement of Association rules and regulations and communications on behalf of the Association to its members.   
• Commercial Lease Management for fifteen third-party commercial tenants.  

This job description is intended to be a broad description of duties. You will be expected to carry-out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.  

Essential Job Responsibilities: 

• Manage a team of five people 

• Maintains a very high level of guest service. 

• Provides professional, accurate communication with owners. 

• Connects owners to the resort and its offerings and with broader opportunities in the community. 

• Negotiates commercial leases and manages work with legal for contract renewal and renegotiation. 

• Ensures accurate processing of monthly statements for owners. Reviews, spellchecks, and ensures format is accurate prior to being sent to owners. 

• Fields questions from owners and provides timely, professional, and accurate information. 

• Creates and manages budgets with a high level of business acumen. 

• Works with the Director of Engineering and Facilities team to build maintenance schedules and ensure preventative maintenance plan is executed. 

• Works closely with The Blake management team to ensure owners and guests of The Blake Residences and Penthouses receive all hotel amenities and world-class service. 

• Hires, trains, develops, coaches, disciplines, rewards, and terminates staff in accordance with Human Resource policies and procedures. 

• Ensures the team has everything they need to run their operations effectively and safely. 

• Responsible for the development and management of each departmental budget. 

• Establish effective goals, evaluate and develop strategies for departmental success using the B-Corp Ethos criteria, financial targets, and Taos Ski Valley’s values of Enjoy. Protect. Give. 

• Manage the preparation and maintenance of reports necessary to carry out the functions of the departments. Prepare periodic reports for executive review to track strategic goal progress and accomplishment. 

• Ensure company policies, safety practices and policies, and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times. 

• Reliable attendance on all scheduled workdays 

• Other duties as assigned 
   

Personal Skills:

• Strives for open, honest, and effective communication to build trust in our relationships with our guests and fellow employees.  

• Keep all business confidential both on and off duty. 

• Gracefully and humbly accepts criticism and opportunities for growth. 

• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges all while working in an ever-changing environment. 

• Is highly organized and detail-oriented. 

• Is flexible and open to change. 

• Willingness to ask for help and/or clarification. 

• Willingness to give and actively seek out feedback from colleagues and team members to increase leadership skills (self-awareness, social awareness, and relationship management) 

• Ability to acknowledge and accept accountability when things don’t go as planned and seek out ways to create positive outcomes from these situations. 

• A passion for doing the right thing for the environment, our community, and our staff and guests 

• Possesses a passion for the mountain lifestyle. 

Qualifications/Knowledge: 

• Strong, Visionary Leadership skills - displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision. 

• Business Acumen - understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market strategies, tactics, and competition; aligns work with strategic goals. 

• Community Membership – recognizes role as a member of Taos and Taos Ski Valley communities and positively contributes to the community. 

• Team Player – recognizes the leadership nature of the position and fosters the mindset of teamwork within the organization.  

• Excellent verbal and written communication skills 

• Adapts to change in policy and/or procedures as directed and offers suggestions to improve operations. 

• Possess a valid driver’s license and ability to successfully pass an MVR check.  

• Proficient with Microsoft Office and SMS 

• Prior resort hospitality, resort property management, and resort association management experience 

• Ability to work a flexible schedule including weekends, holidays, and evenings.  

Work Environment:  

TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. 

Physical Demands of Position Include:  

Frequently lifting up to 25 pounds and occasionally lifting up to 50-75 pounds. Sitting approximately 80% of the time. Occasional walking, reaching, and bending. This position will require individuals to be out in winter conditions 10% of the time.  

Background Check: 

Employment is contingent upon a favorable background check and MVR check.

As an Esthetician, you help make every guest's stay comfortable and inviting by creating a beautiful environment in the Spa. You pay attention to the details and make sure you put a personal touch that says every guest is special. You have the knowledge and ability to perform facials and body treatments that meet the guidelines and expectations as laid out by the Spa Director/Manager as well as within the guidelines established by your current licensure within the State of New Mexico. You maintain the highest level of product knowledge and have a complete understanding of all spa services offered. You know the ingredients in products and can explain their benefits to guests and help answer any guest questions in a positive and professional manner. As an Esthetician, you are knowledgeable about Taos Ski Valley, The Blake Hotel, and The Spa and able to provide direction to guests to include packages offered, hours of operation, class schedules of The Spa & Fitness Center, mountain statistics, and the adventurous offerings of our scenic surroundings. As an Esthetician, you will try to up-sell services and options to potential and repeat guests.  You strive to provide exceptional service to both fellow staff members and guests at all times.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Adheres to policies of Taos Ski Valley, Inc.
• Performs facials and body treatments that meet the established guidelines for the type of service offering and that fulfill guest expectations.
• Performs all treatments on the services menu based upon current licensure.
• Assesses contraindications of guest that may prevent service from taking place.
• Meets the needs of the guest at all times throughout the service.
• Understands and uses universal precautions when providing services.
• Cleans and disinfects all equipment on a daily basis.
• Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered.
• Understands the ingredients in products and can explain their benefits to guests.
• Answers guests’ questions in a knowledgeable and professional manner.
• Recommends products for home use.
• Suggests to guests other beneficial treatments offered in the spa.
• Begins and ends all treatments on time.
• Works assigned schedule and arrives and departs from their shift on time.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director/Manager or other management personnel about product needs.
• Creates and maintains client cards and treatment notes, when appropriate.
• Completes all assigned side work.
• Attends all scheduled meetings.
• Attends scheduled professional trainings.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned
• Reliable attendance on all scheduled workdays

Personal Skills:

• Conducts oneself with integrity, respect, and compassion, recognizing that each individual’s unique attributes contribute to the overall success of TSV.
• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitment and Passions.
• Efficient, well organized, and able to handle a variety of duties simultaneously
• Energetic, enthusiastic, and motivational
• Professional manner, discretion, and polished appearance
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
• Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

• Valid New Mexico license in Barber/Cosmetology or other credentials required by the state
• Customer service experience, preferably in a spa
• Must be able to build positive rapport with the guests
• Must be willing to ask for help and/or clarification
• Ability to explain various treatments/services to guests
• Demonstrates comfort level in product knowledge and recommendation
• Fluent in verbal and written English, other language skills preferred
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Position requires you to lift up to 25 pounds on a frequent basis and occasionally group lift up to 50 pounds. This position requires you to be able to talk, hear, smell stand and walk 80-90% of the time and to sit, stoop, kneel, crouch, and bend 10-20% of the time.

This position will require you to operate the following tools: oils and lotions, hot cabbie, hand towels, eye masks, body treatment products, hot packs, mud, salts, paraffin heaters, and disinfectants.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: No

The Front of House Supervisor is responsible for working with servers, bartenders, hosts, and server assistants to create a dining experience that will ensure guest satisfaction. You will assist with the scheduling and supervision of support team members as well as the day-to-day flow of business and ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members at all times. 

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities

• Completion of daily opening and closing duties according to checklists and Standard Operating Procedures
• Quality control and assurance of prepared food and packaged product
• Resolve escalations with a positive outcome when the need to do so arises
• Supervise staff and coordinate day-to-day operation of each assigned shift
• Delegate duties to staff and send associates on break at appropriate times
• Assist Manager in properly training staff to execute service standards
• Maintain strong knowledge of all aspects of each position and be able to provide support as needed
• Order daily supplies and communicate other inventory needs to the appropriate management
• Communicate with guests and solicit their feedback; address issues as needed
• Observe staff interactions with guests; coach, train, and correct staff as needed
• Assist Manager with the creation, implementation, and upkeep of weekly schedule
• Identify areas of opportunity within the operation to enhance the speed of delivery, quality of food and beverage, and consistency and quality of the delivery experience
• Review and understand financial information, as well as perform basic arithmetic
• Assist the Manager in conducting performance reviews of each employee
• Complete daily financial reports
• Assist with special events as needed (i.e. set-up, tear-down, and room reset)
• Understand and communicate products and services available at the resort
• Perform additional responsibilities, although not detailed, as requested.

Personal Skills:

• Excellent interpersonal, motivational, team-building, and customer relationship skills
• Capable of training others in a positive and constructive manner
• Demonstrate decision-making ability, leadership skills, and ability to prioritize and delegate tasks
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values
• Provides a guest experience that exceeds the guest’s expectations
• Ability to gracefully and humbly accept criticism and opportunities for growth
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment

Qualifications/Knowledge:

• Must already have or be willing to complete the New Mexico Food Handler Certification upon hire
• Must already have or be willing to complete the New Mexico Alcohol Server Certification upon hire
• Minimum of 6+ months of restaurant experience and 6+ months of team leadership experience.
• Ability to communicate in a positive and productive manner while completing duties
• Ability to work a flexible schedule including weekends, holidays, and evenings

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check. Employment is contingent upon a favorable background check.

• Is a Background Check required for this position: Yes

As the Guest Services Shuttle Driver, you are responsible for transporting our guests to and from restaurants and other areas in Taos County, safely and efficiently while working closely with Guest Services staff. In this role, you will provide our guests with transportation and access to recreation and activities in and around our area. As the Guest Services Shuttle Driver, you will be responsible for inspecting, cleaning, and maintaining vehicles and report to the Front Office Manager.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Cleans vehicle between guests
• Helps Hotel staff when needed.
• Able to drive in any weather condition.
• Reliable attendance on all scheduled shifts.
• Is legally able to drive a motor vehicle in the State of New Mexico and can pass the required medical and driving tests as required by Taos Ski Valley, Inc.
• Is legally able to work in the United States and has the proper documentation for employment.
• Greets all passengers consistently and offers assistance as a representative of Taos Ski Valley, Inc.
• Maintains a pleasant and cheerful attitude in and out of the shuttle.
• Communicates effectively with Front Office Manager, Guest Services Staff, and guests.
• Detail-oriented and strong organizational skills; is able to maintain premier quality service required by the regional door-to-door service.
• Records crucial data in Vehicle Logs.
• Must be able to sit for long periods of time. 
• Maintains a professional appearance.
• Maintains a clean driving record.
• Is able to drive any vehicle assigned to him/her.
• Handles minor conflict in traffic in Taos or Taos Ski Valley calmly and professionally.
• Other duties as assigned
• Reliable attendance on all scheduled workdays

Personal Skills:

• Conducts oneself with integrity, respect, and compassion, recognizing that each individual’s unique attributes contribute to the overall success of Taos Ski Valley, Inc.
• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
• Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

• Strong organizational skills, communication skills, attention to detail, problem-solving skills, guest service, ability to adapt to a changing environment, take constructive criticism and frequent coaching well and accurately follow instructions, both verbally and written.
• Must be willing to ask for help and/or clarification
• Possess a valid driver’s license and the ability to successfully pass an MVR check.
• Ability to work a flexible schedule including weekends, holidays, and evenings.
• Proven expert driving skills.
• Must maintain a clean driving record.
• Knowledge of basic vehicle maintenance and inspection procedures.
• Strong interpersonal skills; able to interact professionally with employees and guest passengers.
• Self-motivated and able to work independently.
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Frequently lifting up to 10-25 pounds and occasionally lifting up to 50-75 pounds. Sitting approximately 30-40% of the time. Walking, reaching, and bending approximately 30-40% of the time. This position requires individuals to speak and hear as they interact with guests on a frequent basis. This position will require individuals to be out in winter conditions 10% of the time.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving, or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: Yes

As a Hausmeister, you are the foundation of The Blake’s welcoming environment in the beautiful alpine setting that is Taos Ski Valley. With an ability to revive the art of conversation, you celebrate our cultural pride, ensuring that Taos’ local heritage is kept alive by tapping into shared experiences and personal knowledge. You are responsible for a variety of tasks including the overall arrival and departure process, greeting guests upon arrival, identifying their needs and handling requests, escorting them to their rooms, and ensuring their stay is exceptional, as well as, handling guest luggage, valet parking, room service requests, activity recommendations, dinner reservations, etc. Hausmeisters are knowledgeable about Taos Ski Valley and able to provide direction to guests including hours of operation, services provided, mountain statistics, and the adventurous offerings of our scenic surroundings. You possess an adventurous, open-hearted, and upbeat demeanor and strive to build and maintain lasting relationships with both internal and external guests. You thrive in a fast-paced environment and embrace new challenges daily as well as seek opportunities to expand your skill set and knowledge base.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Conducts oneself with safety in mind and undertakes all job requirements in a manner that will guarantee a secure & confidential environment for oneself, guests, and fellow team members.
• Identifies and complies with guest requests, both in person and over the telephone, while maintaining both internal and industry standards
• Demonstrates problem-solving skills while resolving guest concerns
• Performs guest arrivals and departures daily
• Follows daily procedures, accurately completes all daily reports, and knows all other properties, restaurants, and services the resort offers
• Ensures all charges are posted to maintain profitability
• Maintains a cash bank and complies with all cash-handling procedures
• Conducts oneself with integrity, respect, and compassion, recognizing that each individual’s unique attributes contribute to the overall success of Taos Ski Valley.
• Provide uniform, efficient, courteous, high-quality service in a clean and organized environment. Provides a guest experience that exceeds the guest’s expectations.
• Other duties as assigned
• Reliable attendance on all scheduled workdays

Personal Skills:

• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees.
• Demonstrates problem-solving skills while resolving guest concerns.
• Be well-groomed and aware of personal hygiene; adhere to the dress code policy as mentioned in the policy handbook.
• Keep all business confidential both on and off duty.
• Offer courteous and sincere hospitality at all times. Understand what is meant by “good customer service.”
• Follows training guidelines using good judgment and common sense.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
• Keeps work area, equipment, and lobby clean and orderly. Has concern for cleanliness and orderliness of work area and equipment.
• Completes all assigned services by timeframes established by department supervisor.
• Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

• Must be highly detail-oriented
• Must take constructive criticism and frequent coaching well
• Must be able to accurately follow instructions, both verbally and written
• Must be willing to ask for help and/or clarification
• Must be able to adapt to change in policy and/or procedures as directed and offer suggestions to improve operations.
• Knowledge of Microsoft Office, basic typing skills, and computer knowledge
• Fluent in verbal and written English, other language skills preferred
• Prior hospitality/housekeeping experience preferred
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. Taos Ski Valley, Inc. is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Frequently lifting up to 25 pounds and occasionally lifting up to 50-75 pounds. Sitting approximately 60-70% of the time working on a computer. Walking, reaching, and bending approximately 20-30% of the time. This position will require individuals to be out in winter conditions 10% of the time.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: No

Hosts are responsible for running the front desk with the highest possible standards to create a dining experience that will ensure guest satisfaction. You will assist with the taking of reservations and plotting of the dining room floors, as well as controlling the flow of guests entering and sitting in accordance with the pacing set by the management.  You will ensure a positive company image by providing courteous, friendly, and efficient service to guests and team members at all times.  

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Completion of daily opening and closing duties according to checklists and standard operation procedures
• Greet and say goodbye to all guests when arriving and departing
• Answering the phone and assisting guests with any and all requests and needs
• Organizing and controlling reservations and the flow of service in the dining room using the provided reservation system
• Maintaining the menus, including organization and cleanliness
• Take to-go orders
• Resolve escalations with a positive outcome when the need to do so arises
• Communicate with guests and solicit their feedback, address issues as needed 
• Identify areas of opportunity within the operation to enhance the speed of delivery, quality of food and beverage, and consistency and quality of the delivery experience
• Assist with special events as needed (i.e. set-up, tear-down, and room reset)
• Understand and communicate products and services available at the resort
• Performs additional responsibilities, although not detailed, as requested. 

Personal Skills:

• Excellent appearance and personal hygiene standards
• Excellent interpersonal, motivational, team-building, and customer relationship skills
• Provides a guest experience that exceeds the guest’s expectations
• Ability to gracefully and humbly accept criticism and opportunities for growth
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment

Qualifications/Knowledge:

• Must already have or be willing to complete the New Mexico Food Handler Certification prior to or within 30 days of hire
• Ability to communicate in a positive and productive manner while completing duties
• Ability to work a flexible schedule including weekends, holidays, and evenings

Work Environment: 

192 at The Blake is often a fast-paced work environment, especially during holidays and Peak days. 192 at The Blake is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include: 

Will often lift up to 25 pounds and shovel snow during storm cycles. 

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check. Employment is contingent upon a favorable background check.

• Is a Background Check required for this position: Yes

As a Housekeeper, you play an important role in The Blake’s welcoming environment in the beautiful alpine setting that is Taos Ski Valley. You share your passion for Taos through genuine conversation and simple gestures, which inspire lasting relationships with our guests and fellow employees. You are responsible for professionally and safely performing a combination of cleaning duties to maintain a safe, clean, and orderly property for guests and employees. Your dedication to your work helps create special memories and a home-away-from-home experience for each of our guests every day.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Acts as host or hostess to in-house guests by encouraging comments, fulfilling guests’ needs, and answering guests’ questions.
• Keeps guest rooms pleasant, safe, and comfortable by checking for proper temperature control, closing and locking all doors and windows, closing fireplace flues, and promptly alerting maintenance of building issues. 
• Returns all lost and found items, properly tagged, according to the established protocols and procedures.
• Assists in maintaining all specified linen/closets rooms neat and orderly by putting away all supplies and linen at the end of scheduled shift
• Pushing/pulling laundry carts for stock of linen closets
• Communicates with supervisors and inspectors by reporting each unit that has been completely cleaned and is ready for inspection.
• Reliable attendance on all scheduled workdays
• Other duties as assigned

Personal Skills:

• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees.
• Demonstrates problem-solving skills while resolving guest concerns.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
• Conducts oneself with safety in mind and undertakes all job requirements in a manner that will guarantee a safe environment for oneself, guests, and fellow team members.
• Completes all assigned services by timeframes established by the department supervisor.
• Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

• Must be highly detail-oriented
• Must take constructive criticism and frequent coaching well
• Must be able to accurately follow instructions, both verbally and written
• Must be willing to ask for help and/or clarification
• Must be able to adapt to change in policy and/or procedures as directed and offer suggestions to improve operations.
• Fluent in verbal and written English, other language skills preferred
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment: 

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Frequently lifting up to 25 pounds and occasionally lifting up to 50-75 pounds. Standing and walking 40-50% of the time. Frequent reaching and bending. This position may require individuals to be out in winter conditions 5-10% of the time.

Background Check: 

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: No

As the Housekeeping Supervisor, you will be part of the leadership team in charge of the staff and operations of the Housekeeping department and seek solutions and results that create a high-performing, safety-conscious work environment. You will report directly to the Executive Housekeeper and help manage a team that’s passionate about delivering a unique and unpretentious experience to guests of The Blake. You contribute to the team’s professionalism and performance and consciously engage with your staff members, who efficiently accomplish a combination of cleaning duties to maintain a safe, clean, and orderly property for guests and employees. As the Housekeeper Supervisor, you will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; inspecting rooms and common areas; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and cleaning guest rooms and common areas when necessary.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Conducts oneself with safety in mind and undertakes all job requirements in a manner which will guarantee a safe environment for oneself, guests, and fellow team members. Participates on safety committee or ensures that the department is adequately represented on safety committee.
• Demonstrates problem-solving skills while resolving guest concerns
• Acts as host or hostess to in-house guests by encouraging comments, fulfilling guests’ needs, and answering guests’ questions.
• Drives and maintains a friendly, sincere, and safety-focused service culture through consistent performance coaching and team development.
• Maintains adequate levels of the product including linens, cleaning supplies, in-room products, etc. Maintains operating equipment in good order.
• Communicates with Front of House staff regularly on room statuses and guest preferences.
• Works closely with engineering staff to ensure the highest level of EIWO (Everything in Working Order) in all guest rooms and public spaces.
• Reliable attendance on all scheduled workdays
• Other duties as assigned

Personal Skills:

• Conducts oneself with integrity, respect, and compassion, recognizing that each individual’s unique attributes contribute to the overall success of Taos Ski Valley, Inc.
• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees.
• Must be highly detail-oriented
• Must take constructive criticism and frequent coaching well
• Must be able to accurately follow instructions, both verbally and written
• Must be willing to ask for help and/or clarification
• Must be able to adapt to change in policy and/or procedures as directed and offer suggestions to improve operations.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
• Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

• Understanding of Microsoft Office, strong typing skills, and computer knowledge
• 2 years of supervisory experience required
• Strong communication skills
• Prior hospitality experience required, industry-specific experience preferred
• Fluent in verbal and written English, other language skills preferred
• Possess a valid driver’s license and the ability to successfully pass an MVR check.
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment: 

Must be able to work in a fast-paced environment. Must be able to sit or stand for long periods of time. Must be able to work on a computer for extended periods of time. Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

80-90% of time spent standing, walking & sitting. 10-20% of time spent climbing, reaching, and bending. 5-10% of time spent in the outdoors, exposed to high-alpine, winter conditions. The position will require frequent lifting up to 10 lbs. and occasional lifting up to 50 lbs. The position will require talking, smelling, and hearing 100% of the time and tasting up to 5% of the time.

Background Check: 

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: Yes

As a Massage Therapist, you help make every guest's stay comfortable and inviting by creating a beautiful environment in the Spa. You pay attention to the details and make sure you put a personal touch that says every guest is special. You have the knowledge and ability to perform massage and body services that meet the guidelines and expectations as laid out by the Spa Director/Manager as well as within the guidelines established by your current licensure within the State of New Mexico. You maintain the highest level of product knowledge and have a complete understanding of all spa services offered. You know the ingredients in products and can explain their benefits to guests and help answer any guest questions in a positive and professional manner. As a Massage Therapist, you are knowledgeable about Taos Ski Valley, The Blake Hotel, and The Spa and able to provide direction to guests to include packages offered, hours of operation, class schedules of The Spa & Fitness Center, mountain statistics, and the adventurous offerings of our scenic surroundings. As a Massage Therapist, you will try to up-sell services and options to potential and repeat guests.  You strive to provide exceptional service to both fellow staff members and guests at all times.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Adheres to policies of Taos Ski Valley, Inc.
• Performs massage and body services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
• Performs all treatments on services menu based upon current licensure.
• Assesses contraindications of guests that may prevent service from taking place.
• Meets the needs of the guest at all times throughout the service.
• Understands and uses universal precautions when providing services.
• Cleans and disinfects all equipment on a daily basis.
• Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered. Understands the ingredients in products and can explain their benefits to guests. Answers guests’ questions in a knowledgeable and professional manner.
• Recommends products for home use.
• Suggests to guests other beneficial treatments offered in the spa.
• Begins and ends all treatments on time.
• Works assigned schedule and arrives and departs from their shift on time.
• Ensures that work areas are clean and set according to procedures.
• Informs the Spa Director/Manager or other management personnel about product needs.
• Creates and maintains client cards and treatment notes, when appropriate.
• Completes all assigned side work.
• Attends all scheduled meetings.
• Attends scheduled professional trainings.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned
• Reliable attendance on all scheduled workdays

Personal Skills:

• Conducts oneself with integrity, respect, and compassion, recognizing that each individual’s unique attributes contribute to the overall success of Taos Ski Valley, Inc.
• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.

• Efficient, well organized, and able to handle a variety of duties simultaneously
• Energetic, enthusiastic, and motivational
• Professional manner, discretion, and polished appearance
• Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

• Valid New Mexico state license in massage therapy or credentials required by the state of New Mexico
• Customer service experience, preferably in a spa
• Must be able to build positive rapport with the guests
• Must be willing to ask for help and/or clarification
• Ability to explain various treatments/services to guests
• Fluent in verbal and written English, other language skills preferred
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

The position requires you to lift up to 25 pounds on a frequent basis and occasionally group lift up to 50 pounds. This position requires you to be able to talk, hear, smell stand and walk 80-90% of the time and to sit, stoop, kneel, crouch, and bend 10-20% of the time.

This position will require you to operate the following tools: massage oils and lotions, hot stones, hot cabbie, hand towels, eye masks, body treatment products, hot packs, mud, salts, paraffin heaters, and disinfectants.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: No

As a lodgekeeper, you keep The Blake’s public areas sparkling.  You are responsible for professionally and safely performing a combination of cleaning and prep duties to maintain a safe, clean, and orderly property while setting the next day up for success. Your dedication to your work helps create special memories and a home-away-from-home experience for each of our guests every day.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Acts as host or hostess to in-house guests by encouraging comments, fulfilling guests’ needs, and answering guests’ questions.
•  Keeps public areas in tip-top shape by doing rounds on restaurant restrooms, guest hallways, lobby restrooms, elevators & stairwells, spa & fitness center locker rooms, and the fitness center. 
• Pushing/pulling laundry carts for stock of linen closets
• Reliable attendance on all scheduled work days
• Performs all other related duties as assigned or requested including obeying safety policies and procedures and attending safety trainings.

Personal Skills:

• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees. 
• Demonstrates problem-solving skills while resolving guest concerns.
• Conducts oneself with safety in mind and undertakes all job requirements in a manner that will guarantee a safe environment for oneself, guests, and fellow team members.
• Completes all assigned services by timeframes established by the department supervisor.Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
• Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

• Must be highly detail-oriented
• Must take constructive criticism and frequent coaching well
• Must be able to accurately follow instructions, both verbally and written
• Must be willing to ask for help and/or clarification
• Must be able to adapt to changes in policy and/or procedures as directed and offer suggestions to improve operations. 
• Fluent in verbal and written English, other language skills preferred
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Frequently lifting up to 25 pounds and occasionally lifting up to 50-75 pounds. Standing and walking 40-50% of the time. Frequent reaching and bending. This position may require individuals to be out in winter conditions 5-10% of the time. 

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: No

The Night Auditor is responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel.  Responsible for the overall operations and appearance of the front desk of a hotel. Responsible for attending to the needs of guests during the overnight hours as well as arrivals and departures. The night auditor is the number one, frontline person whose service determines a guest's experience. 

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions. 

Essential Job Responsibilities:

• Provide a first-rate guest experience.
• Provide information to guests about hotel policies, services, and amenities.
• Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
• Selling and upselling rooms to “walk-in” guests.
• Entering/changing reservation information in the property management system.
• Posting charges to guest accounts.
• Processing payments from guests.
• Closing, balancing, and making necessary corrections to guest accounts.
• Counting and balancing cash, credit cards, and direct bill accounts.
• Preparing revenue dailies for accounting for the hotel.
• Investigate or analyze out-of-balance situations and make adjustments or corrections as needed.
• Completing various computer audit reports.
• Performing all the duties as outlined in the training manual.
• Listening for or anticipating and responding to guest complaints.
• Operating Hotel phones. Use established greeting when answering the phone or meeting guests in person. Speak with an attitude of warmth and friendliness. Find a way to say "yes" to their needs if you are reasonably able to do so. Look for ways to be helpful and courteous.
• Cleaning the front desk and lobby area.
• You are a part of the property’s security team and are responsible to report any potential safety or security hazards to management immediately. 
• Know all emergency procedures to follow and how to respond in the event of different types of emergencies.
• Reliable attendance on all scheduled workdays
• Other duties as assigned 

Personal Skills: 

• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees
• Demonstrates problem-solving skills while resolving guest concerns.
• Be well groomed and aware of personal hygiene; adhere to dress code policy as mentioned in policy handbook.
• Keep all business confidential both on and off duty.
• Offer courteous and sincere hospitality at all times. Understand what is meant by “good customer service.” 
• Provide uniform, efficient, courteous, high-quality service in a clean and organized environment.  
• Follows training guidelines using good judgment and common sense.
• Conducts oneself with safety in mind and undertakes all job requirements in a manner that will guarantee a safe environment for oneself, guests, and fellow team members.
• Keeps work area, equipment, and lobby clean and orderly. 
• Completes all assigned services by timeframes established by the department supervisor.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Provides a guest experience that exceeds the guest’s expectations.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment. 

Qualifications/Knowledge: 

• Must be highly detail-oriented 
• Must take constructive criticism and frequent coaching well 
• Must be able to accurately follow instructions, both verbally and written 
• Must be willing to ask for help and/or clarification
• Must be able to adapt to change in policy and/or procedures as directed and offer suggestions to improve operations.
• Possess a valid driver’s license and successfully pass an MVR check. 
• Knowledge of Microsoft Office, basic typing skills and computer knowledge
• Fluent in verbal and written English, other language skills preferred
• Ability to work a flexible schedule including weekends, holidays, and evenings

Work Environment:  

Must be able to be detail-oriented and stay focused overnight. Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff. 

Physical Demands of Position Include:   

Frequently lifting up to 25 pounds and occasionally lifting up to 50-75 pounds. Sitting approximately 60-70% of the time at a computer. Occasional walking, reaching, and bending. This position will require individuals to be out in winter conditions 10% of the time.  

Background Check: 

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving, or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check. 

• Is a Background Check required for this position: Yes
• Is an MVR required for this position:Yes 

The Sous Chef is responsible for hands-on leadership in a high volume, high quality, open kitchen environment, with the ability to work all stations in the 192 kitchen. You will create excellent plating and bulk prep in a highly visible kitchen. Additionally responsible for specific duties and execution of 192 specific banquet events.

This job description is intended to be a broad description of duties. You will be expected to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Responsible for the success and safety of all culinary employees alongside guidance from the 192 Chef de Cuisine.
• Ensure that each culinary employee understands their job function, has the necessary tools, clarity on daily expectations, and indication of the productivity expected.
• Assist Chef de Cuisine in the orientation of new staff members and ongoing training.
• Actively involved in ongoing coaching and training in the areas of culinary techniques, recipe standards, plate presentation, timeliness, product knowledge, health code regulations, professional appearance, positive can-do attitude, teamwork, and delivery of culinary standards.
• Day-to-day supervision of culinary staff and operations.
• Monitor consistency and quality control through frequent line checks, recipe accuracy, and plating standards.
• Assist in scheduling, shift coverage, and execution of all shifts while managing labor objectives tied to the operating budget.
• Maintain critical and agreed-upon systems of operations including temp logs, prep lists, line checks, station diagrams, product labeling/rotation, and cleaning.
• Ensures proper receiving, storage, and rotation of food products.  
• Assist in leading a meaningful Pre-Shift Meeting daily.
• Assist in growing a culture of engagement through professional communication, clear job descriptions, frequent reminders of expectations, training, awareness of staff needs, and promotion of company vision, purpose, and values.
• Conducts oneself with safety in mind and undertakes all job requirements in a manner that will guarantee a safe environment for oneself, guests, and fellow team members.
• Lead all efforts to properly manage our waste stream including source reduction of packaging materials, food waste compost collection, aluminum, plastic, and glass sorting, and landfill trash.

Qualifications & Knowledge

• Must already have or be willing to obtain New Mexico Food Handler Certificate prior to or within 30 days of hire.
• Fluent in verbal and written English, other language skills preferred
• Ability to work in a high-energy and physically demanding environment
• Demonstrates strong leadership skills, work ethic, and integrity
• Professional communication skills, both oral and written
• Able to prepare a variety of cuisines
• Has experience in training culinary Team Members
• Has excellent time management, organizational skills and attention to detail

Personal Skills:

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
• Provides a guest experience that exceeds the guest’s expectations.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Background Check

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes  
• Is an MVR required for this position: No

• Responsible for the success and safety of all culinary staff alongside guidance from the Bavarian Chef de Cuisine
• Ensure that each culinary employee understands their job function, has the necessary tools, clarity on daily expectations, and indication of productivity expected
• Assist Chef de Cuisine in orientation of new staff members and ongoing training of current staff
• Active involvement coaching and training in the areas of culinary techniques, recipe standards, plate presentation, timeliness, product knowledge, health code regulations, professional appearance, positive can-do attitude, teamwork, and delivery of culinary standards
• Day-to-day supervision of culinary staff and operations
• Monitor consistency and quality control through frequent line checks, recipe accuracy, and plating standards
• Responsible for scheduling, assisting in shift coverage, and execution of all shifts while managing labor objectives tied to the operating budget
• Maintain critical and agreed-upon systems of operations including temperature logs, prep lists, line checks, station diagrams, product labeling/rotation, and cleaning
• Ensures proper ordering, receiving, storage, and rotation of product
• Assist in leading a meaningful Pre-Shift Meeting daily
• Conducts oneself with safety in mind and undertakes all job requirements in a manner which will guarantee a safe environment for oneself, guests, and fellow team members
• Lead efforts to manage waste stream by source reduction of packaging materials, food waste compost collection, aluminum, plastic, and glass sorting, and landfill waste
• Assist in the execution of special events
• Other duties as requested

Qualifications & Knowledge

• Must already have or be willing to obtain New Mexico Food Handler Certificate upon hire.
• Fluent in verbal and written English, other language skills preferred
• Demonstrates strong leadership skills, work ethic, and integrity
• Professional communication skills, both verbal and written
• Able to prepare a variety of cuisines
• Has experience in training culinary Team Members
• Has excellent time management, organizational skills, and attention Ability to work in a high-energy and physically demanding environment
• to detail

Personal Skills: 

•  Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
•  Provides a guest experience that exceeds the guest’s expectations.
•  Ability to gracefully and humbly accept criticism and opportunities for growth.
•  Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.

Work Environment: 

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include: 

Will frequently lift up to 25 pounds and occasionally lift up to 50 pounds. 75% of the time will be spent standing, reaching, talking, hearing, tasting, and smelling. 25% of the time may be spent walking, climbing/balancing. 5% of the time will be sitting and/or being exposed to the outdoors including winter weather conditions.

Background Check: 

Positions dealing with children, of safety sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes  

The dishwasher’s goal is to maintain the highest professional standard of cleanliness while simultaneously keeping up with a high volume of dishes and cleaning tasks. You will keep the dish area clean, organized, and safe for yourself and other staff who are in the kitchen.  This job description is intended to be a broad description of duties.

Essential Job Responsibilities:

• Reliable attendance on all scheduled workdays.
• Wash dishes, glasses, flatware, pots, and/or pans by machine or hand.
• Keep up with high volume of soiled dishes and utensils.
• Empty and clean trash and recycling cans.
• Sweep and scrub floors daily or as spills occur.
• Maintain clean and sanitary workstations at all times.
• Reliable attendance on all scheduled workdays.
• Assist in food preparation during slow periods.
• Perform additional responsibilities, although not detailed, as requested by chef at any time.
• Assist in the execution of any food and beverage special events and catering.
• Place clean dishes, utensils, pots, pans, and other equipment in designated storage areas.

Personal Skills:

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitments and Passions.
• Provides a guest experience that exceeds the guest’s expectations.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges and while working in an ever-changing environment.

Qualifications & Knowledge:

• 1 years experience in a high-volume kitchen & or dishwashing preferred
• Must have New Mexico Food Handler Certificate prior to or within 30 days of hire.
• Ambition to grow into a higher position
• Ability to communicate in a positive and productive manner while tasking
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Wet surfaces exist and sharp objects are located throughout the work area.

Physical Demands of Position Include:

Must be able to lift up to 50 pounds. 90-100% of the time will be spent standing, walking, reaching, talking, hearing, tasting, and smelling. 25-50% of the time may be spent climbing/balancing, being exposed to hot/humid conditions and the outdoors including winter weather conditions. Occasionally sitting – less than 15% of the time. 

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: No
• Is an MVR required for this position: No

• This position has the opportunity to become Full-time, Year-round.