Taos Ski Valley

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This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

This position ensures the safe and reliable electrical operation of lifts, with emphasis on proficiency, instruction, safety, and leadership in all areas of Lift Maintenance. This department is responsible for the safe transport of guests and employees on the mountain. The role is perfect for someone who wants to learn and grow with the department and build a career in the ski industry

 

Essential Job Responsibilities:

• Ability to assist in troubleshooting and repair of lift related Industrial Controls, including Programmable Logic Controllers and Drives
• Utilize technical knowledge, skills, and abilities to optimize equipment downtime, working closely with Lift Mechanics
• Actively involved in lift emergency procedures and time-dependent repairs
• Engages around priorities to foster engagement, collaboration, and results
• Be able to follow safety and risk management policies and procedures
• Supports the professional growth and development of employees across all levels of the organization
• Assists with mechanical maintenance of lifts.
• Implements lift preventative maintenance program established by Lift Maintenance; maintaining all ANSI state and federal regulations.
• Makes fast and accurate diagnosis of equipment failures in a safe and prudent manner.
• Adheres to and participates in the company safety program
• Connects power supply wires to machines and equipment, and connects cables and wires between machines and equipment.
• Diagnoses malfunctioning apparatus such as transformers, motors, and lighting fixtures and replaces damaged or broken wires and cables.
• Tests malfunctioning machinery and discusses malfunction with the lLift Maintenance Manager to diagnose malfunction.
• Replaces faulty electrical components such as relays, switches, and motors, and positions sensing devices.
• Replaces electric motor bearings and rewires motors.
• Other duties as assigned (Will be included in all postings)

 

 

Personal Skills:

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Provides a guest experience that exceeds the guest’s expectations.
• Ability to accept criticism and opportunities gracefully and humbly for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.

 

Qualifications/Knowledge:

• Prior general electrical experience, including the ability to read and understand electrical schematics; experience with 24-Volt electrical systems helpful
• Must have or ability to obtain a valid US driver's license
• Must be willing to work flexible schedule including weekends, holidays, evening shifts, overtime, etc.
• Wage depending on experience

 

Work Environment: 

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holidays and Peak days. TSVI is in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places; outside weather conditions and risk of electrical shock. The employee is frequently exposed to fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to vibration. The noise level in the work environment is usually moderate, sometimes loud.

 

Physical Demands of Position Include:

• Able to lift and carry 50 pounds
• Intermediate ski/snowboard ability preferred
• Ability to work efficiently at heights
• Able to work outdoors in adverse mountain winter weather conditions
• Ability to safely operate a snowmobile and ATV

 

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position:   No
• Is an MVR required for this position:  Yes

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

The lift Maintenance Assistant Manager will complete all tasks of a lift maintenance mechanic including preventative maintenance, troubleshooting malfunctions, completing repairs, and preparing lifts for daily operation in compliance with all ANSI B77.1 standards. The ideal candidate will possess exceptional organizational skills, a strong ability to coach, train, and teach crew members, and demonstrate outstanding leadership and interpersonal communication capabilities.

 

Essential Job Responsibilities:

• Assist in the process of hiring and training new employees.
• Assist with making and revising schedules as seasons change.
• Assist in digitizing the record-keeping system.
• Conduct quality control checks on work performed by Lift Maintenance staff.
• Make decisions regarding unplanned lift closures due to lightning, wind, lift malfunctions, or any other unforeseen circumstances encountered during operation.
• Communicate with other departments in a professional manner regarding lift issues or departmental requests.
• Assist with maintaining inventory and ordering necessary parts, tools, and equipment.
• Help, advise, and motivate employees to perform at their best and grow as part of the team.
• Ensure employees are following company policies and procedures.
• When necessary, discipline employees in a calm, positive, and professional manner.

 

Qualifications & Knowledge:

• Minimum two years of lift maintenance experience preferred.
• High school diploma or equivalent.
• Must possess a valid driver’s license.
• Must be able to work outside in any weather conditions.
• Must be able to climb lift towers wearing a fall protection harness, while carrying tools and equipment to troubleshoot / repair issues at heights up to 65 feet while lift may be running.
• Strong mechanical, low voltage electrical, and hydraulic troubleshooting ability.
• Ability to read and understand technical manuals, blueprints, and schematics.
• Must be able to work a flexible schedule including early mornings, late nights, weekends, and holidays when required.
• Must be able to operate a snowmobile safely in changing weather conditions on open runs with the public on the mountain.
• Must be able to keep calm under pressure and make safe decisions for staff and guests.
• Positive, can-do attitude required.
• Strong organizational and time management skills.

 

Physical Demands of Position Include:

• Able to lift and carry 50 pounds
• Intermediate ski/snowboard ability preferred
• Ability to work efficiently at heights
• Able to work outdoors in adverse mountain winter weather conditions
• Ability to safely operate a snowmobile and ATV
• Competence with Microsoft Office, Word, and Excel preferred.

 

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holidays and Peak days. TSVI is in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places; outside weather conditions and risk of electrical shock. The employee is frequently exposed to fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to vibration. The noise level in the work environment is usually moderate, sometimes loud.

 

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position:   No
• Is an MVR required for this position:  Yes

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Serves as a professional instructor, coach, and representative of Taos. Works as a member of an interdependent team dedicated to creating the best possible environment for taking and teaching lessons. Shares our traditions of stewardship and inclusiveness. Inspires deep connections with our mountains and helps Create lifelong Snowsports enthusiasts

 

Essential Job Responsibilities: 

• Must be able to coach, teach, and guide guests with various ranges, including age, ability, discipline, and experience.
• Work together as a team to organize classes and students based on individual abilities and goals.
• Initiate contact and greet guests in a friendly, helpful, and respectful manner.
• Listen to guests' needs and concerns. Then relate the message to management.
• Reliable attendance on all scheduled workdays.
• Assist with daily operations outside of lesson times.
• Availability and willingness to assist with boot fitting, fences, cleaning, snow removal, scanning, or other tasks as early as 7 AM until at least 4 PM.
• Completes indoor and on-snow tasks before and after lessons as needed.
• Recognizes that service is our product and helping guests have a great Taos experience is our primary job. Ultimately embraces that our goal is to help guests find the love of skiing/riding and the mountains we share.
• Must be able to clearly communicate information that is relevant in an enthusiastic manner to create an exceptional guest experience.
• Serves as a public relations representative for Taos, both on and off the job.
• Looks for ways to better serve the guests, Snowsports, and Taos Ski Valley.
• Participates as a part of a team, essential for the success of the Guest, Instructor, Snowsports School, and Area.
• Cooperates with all area employees and co-workers in the performance of duties.
• Maintains good humor and cooperative attitude.
• Performs other jobs and responsibilities as assigned.

 

Personal Skills:

• Maintains personal and guest safety as a top priority.
• Can address guests' needs and goals cognitively, affectively, and physically.
• Reads and complies with Taos employee handbook and Snowsports procedures and policies.
• Is responsible for information; emails, newsletters, informational websites, bulletin boards, memos and required meetings.
• Makes a continued effort to seek training and improve personal skiing/riding skills, teaching skills and coaching knowledge.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Provides a guest experience that exceeds the guest’s expectations.
• Ability to accept criticism and opportunities gracefully and humbly for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.

 

Qualifications/Knowledge:

• Must be 18 years of age.
• Able to instruct group, private, and special program lessons of varying abilities and ages as assigned.
• Instruct students of any age, sex, and learning abilities as assigned.
• Must physically, clearly, and accurately demonstrate skiing/snowboarding model at a minimum intermediate level.
• Must be comfortable wearing ski boots or snowboard boots for extended periods.
• Must be able to share the information and emotions that inspire the guest to return to Taos and the Snowsports School.
• Supply personal equipment and maintain it in a safe functional and attractive condition.
• Understands and adheres to the Responsibility Code and Skier Safety Act.
• Ability to work a flexible schedule including weekends, holidays (including Christmas), and evenings.

 

Criteria for Evaluations

The Snowsports Instructor is evaluated on performance of duties and take into account a variety of factors some examples are: teaching ability, communication skill, level of guest service, attitude, attendance and punctuality, attire and grooming, initiative, guest comments, student return rate, skiing/riding ability and improvement, technical knowledge, relations with co-workers, and have professionalism, mature and logically sound judgement.

 

Skill Level I – Non-certified instructor and/or has little to no experience in teaching, guiding, coaching roles

Skill Level II – PSIA/AASI Level I certification and/or equivalent teaching, guiding, coaching experience and/or relevant recreation or education certifications. Qualified intermediate skiing/riding ability.

Skill Level III – Current PSIA/AASI Level II certification and/or equivalent teaching, guiding, coaching experience and/or relevant recreation or education certifications. 2+ years teaching within the snowsports industry. Qualified intermediate skiing/riding ability. Must be able to demonstrate and articulate the skiing/snowboarding model at most levels of skiing/riding physically, clearly, and accurately.

Skill Level IV – Current PSIA/AASI Level III certification and 5+ years teaching within the snowsports industry. Qualified expert skiing/riding ability. Must be able to demonstrate and articulate the skiing/snowboarding model at all levels of skiing/riding physically, clearly, and accurately.

Skill Level V – Current PSIA/AASI Trainers certification and 10+ years teaching within the snowsports industry. Qualified expert skiing/riding ability. Must be able to demonstrate and articulate the skiing/snowboarding model at all levels of skiing/riding physically, clearly, and accurately. Have the ability and motivation to; Share our traditions of stewardship and inclusiveness, inspire deep connections with our mountains and help Create lifelong snowsports enthusiasts; is a critical asset.

 

Work Environment: 

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is in a high-altitude alpine environment. Employees must be prepared to ski, ride, and stand outside for their shift (4-5.5 hours) in changing and potentially extreme weather conditions. Must be able to ski or snowboard proficiently. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

 

Physical Demands of Position Include:

• Instructor/Employee has ability to teach skiing or snowboarding while safely navigating the Ski Area in a professional and exemplary manner.
• Instructors must be able to ski, ride, walk, kneel, crawl, carry, reach, stand, stoop, squat and lift equipment or students up to 50lbs while actively teaching and coaching students for the duration of the lesson to complete all daily job duties.
• Instructor/Employee must assist and lift students onto and off chairlifts.

 

Background Check: 

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: No

 

Manages all the medical and safety aspects for the guests and employees of Taos Ski Valley in a constantly changing mountain environment. This includes but is not limited to, hands-on patient care, transportation, avalanche mitigation, intensive customer service, and interdepartmental cooperation. This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities according to the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide.

 

Essential Job Responsibilities: 

• Respond quickly and professionally to all reported incidents and injuries on the mountain
• Provide emergency first aid treatment, including patient assessment, stabilization, and transport as needed
• Assist with mountain operations tasks such as lift evacuation, explosives handling, and avalanche mitigation
• Perform technical rescue of guests in icy, steep, and often vertical alpine environments
• Maintain detailed records of all incidents, patient care, and resort operations
• Communicate effectively with guests to provide information and assistance as needed
• Adhere to al all resort safety policies, procedures, and regulations
• Assist with ski patrol training and mountain operations as requested
• Reliable attendance on all scheduled workdays
• Other duties as assigned

 

Personal Skills:

• Ability to work within a team in an austere alpine environment
• Ability to think creatively, remain calm, and problem-solve in dynamic, emergency situations.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Provides a guest experience that exceeds the guest’s expectations.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks and challenges and while working in an ever-changing environment.

 

Qualifications/Knowledge:

• Must be an expert skier and comfortable in double black terrain in all snow and weather conditions
• EMT-B or higher level of medical training and license. Must be able and willing to receive an NM state licensure
• Excellent physical condition
• Able to pass a background check to receive an explosive handler license from the Bureau of Alcohol, Tobacco, Firearms and Explosives
• Experience as a Professional Ski Patroller at a class A avalanche preferred
• Avalanche Pro Level 1 or 2 certification preferred
• Experience with a professional emergency medical service preferred
• Ability to work a flexible schedule, including weekends, holidays, and evenings.

 

Work Environment: 

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and humid conditions. Must be able to work in close quarters and with other staff.

 

Physical Demands of Position Include:

• Skiing and carrying 50 lbs of materials
• Carrying 20 + lbs of explosives uphill in extreme weather conditions
• Throwing 2lbs of hand charges for long distances, repeatedly
• Operating a snowmobile in adverse conditions
• Skiing, side slipping, snowplowing with 200 lb + toboggans with guests in steep, expert terrain
• Spending 90% of the day skiing, hiking, standing, and climbing.
• Ability to learn computer software systems specifically created for Ski Patrol operations.

 

Background Check: 

Positions dealing with children, of a safety-sensitive and/or confidential nature, require driving, or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position? Yes
• Is an MVR required for this position?  Yes

Description:

Boot Fitting is a skilled trade, previous custom boot fit experience is required to apply for this position.

The Boot Fitter’s job duties include fitting new ski and snowboard boots, custom building athletic footbeds, re-fitting boots through manipulation of the hard shells/liners, sales of boots and related equipment and accessories. The Boot Fitting Team maintains an appointment book and a schedule that aligns with guest visitation levels. Boot Fitters are responsible for the cleanliness, organization and maintenance of all boot-fitting tools, equipment, and facilities.  Part of the Taos Sports Retail and Rental Team, Boot Fitters are required to participate in the day-to-day responsibilities of these guest facing workspaces. 

Hourly compensation based on industry standards and commensurate with prior professional experience.  Affordable staff housing opportunities may be available.

This job description is intended to be a broad description of duties. You will be expected to carry-out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. 

 

Essential Job Responsibilities:

• Correctly fit retail ski and snowboard boots, build custom footbeds and adjust boot shells professionally for walk-ins and by appointment.
• Actively work in Retail and or Rentals, engaging customers and directing them to the right place or person.
• Lead by example with product knowledge of skis and boards, bindings, ski poles, and related gear.
• Outfit all guests with the right gear for the right experience.
• Lead by example with world-class customer service.
• Manage multiple guests in a short period of time.
• Resolve issues quickly and efficiently for the guest and company.
• Maintaining a schedule and appointment book.
• Lead by example with cleanliness and organizational excellence.
• Play a lead role in Retail and or Rentals Sales.
• Participate in sales, cashiering, stocking, and merchandising.
• Participate in daily cleaning and organizational duties.
• Attend and engage in trainings for professional development.
• Reliable attendance on all scheduled workdays.
• Other duties as assigned.

 

Personal Skills:

• Very detail-oriented, organized, and able to work independently with excellent time management skills.
• You excel in a fast-paced environment where change is the norm.
• Possesses good people skills sufficient to assist guests in a helpful, friendly, and courteous manner; be tolerant of the diversity of personalities experienced with co-workers and guests; make a positive experience for TSV guests
• Ability to stay positive, focused, and constructive when faced with set-backs, challenges and while working in an ever-changing environment.
• Have high personal job motivation from the beginning of the season that carries through to the end.
• Strong personal character and commitment to TSV, Inc.’s Commitment and Passions.
• Provides a guest experience that exceeds the guest’s expectations.
• Ability to gracefully and humbly accept and benefit from constructive criticism and opportunities for growth. 

 

Qualifications/Knowledge:

• 2 years/seasons minimum custom boot fitting and sales experience required
• 2 years minimum snow sports hard good sales preferred.
• 4 years skiing and or snowboarding experience.
• Skiing and or snowboard formal instruction on equipment and technique.
• Proficiency in Microsoft Word, Excel, and Outlook preferred.
• Retail point-of-sale cashiering experience preferred.
• Ability to prioritize and perform multiple functions simultaneously in a high-pressure environment and on strict deadlines.
• Demonstrates experience appropriately handling differences, both internally and/or with guests.
• Ability to work a flexible schedule including weekends, holidays, and evenings. 

Work Environment: 
Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment.  Position may require moving on uneven, snow packed, or icy terrain and may be exposed to wet, cold and/or humid conditions. Travel may be required during trade shows. 

Physical Demands of Position Include: 
75% of time spent standing/walking. 15% of time at a point of sale or computer. 

 

Background Check:
Background Check: Positions dealing with children, of a safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

Is a Background Check required for this position: Yes
Is an MVR required for this position: No

Operational Excellence:

• Assume overall responsibility for the performance and operations of The Bavarian kitchen, ensuring consistent delivery of exceptional culinary experiences.
• Oversee and manage all aspects of kitchen operations including food preparation, cooking, plating, and maintaining cleanliness and organization.
• Ensure compliance with established food quality standards, recipes, and presentation guidelines to meet and exceed guest expectations.
• Visit tables and guests in dining rooms on a daily basis to perform quality checks.
• Create weekly schedules based on forecasted resort business maintaining a proper balance of labor vs revenue.
• Reliable attendance on all scheduled workdays.
• Other duties as assigned.

 

Administrative and Financial Management:

• Take ownership of administrative tasks related to The Bavarian kitchen including scheduling, inventory control, and maintaining records and documentation.
• Develop and manage budgets, controlling costs through efficient purchasing, inventory management and portion control.
• Implement effective expense management strategies to optimize financial performance.
• Oversee monthly inventory process as it related to creating monthly profit and loss statements to guide good business decisions.
• Ensure the Chef de Cuisine orders are correct based on forecasted demand.
• Ensures weekly food product inventory is completed in order to best maintain freshness, monitor throughput, reduce waste, spoilage and theft.

 

Leadership and Training:

• Lead, hire and inspire the culinary team, fostering a culture of excellence, teamwork, and professional growth.
• Provide guidance, mentorship, R&D, and training to kitchen staff, ensuring high standards of culinary skill and knowledge.
• Collaborate with the Resort Executive Chef to develop and implement culinary training programs and initiatives.
• Participate in growing F&B business management efforts to grow skills and awareness to properly manage revenue, cost of goods, wages, direct operating expenses and profitability.
• Work in partnership with Resort Executive Chef and Restaurant GM to improve the operational infrastructure of the department.

 

Menu Development and Recipe Costing:

• Create innovative, seasonally inspired German menus that reflect the culinary vision and target market of The Bavarian Restaurant.
• Conduct recipe costing to ensure accurate pricing, profitability, and cost control using Meez.
• Regularly review and update menus based on market trends, guest preferences, and ingredient availability.
• Design menus with Resort Executive Chef using locally sourced ingredients whenever possible and specific regional specialty ingredients to create and deliver well prepared, flavorful, and authentic dishes to support the German/Alpine concepts.
• Develop relationships with local farmers and farmers markets to increase community involvement in menus.

 

Food Safety and Physical Safety:

• Ensure strict adherence to food safety and sanitation regulations, maintaining a clean and safe kitchen environment.
• Implement and enforce proper food handling, storage, and labeling procedures.
• Collaborate with the Bavarian Chef de Cuisine to ensure physical safety protocols are in place and followed in all Base Area outlets.
• Maintain impeccable cleanliness standards that meet local health code at all times conducting monthly self-health department walks unannounced with assistant/culinary supervisor.
• Completed safety training and follows all of the company safety and security policies and procedures.

 

Qualifications and Skills:

• A deep understanding of German cuisine, particularly the traditional dishes and specialties associated with the region.
• Culinary or Restaurant Management Bachelor’s Degree or equivalent experience.
• ServeSafe Manager Level Certified.
• 5 years of previous Hotel, Resort, or Multi-Unit restaurant Executive Chef experience.
• 5 years of high volume / high quality / multi-unit kitchen management experience.
• Extensive knowledge of culinary techniques, menu development, and kitchen management.
• Strong leadership and communication skills, with the ability to motivate and mentor a team.
• Excellent organizational and time management abilities to ensure efficient operations.
• Detail-oriented mindset and commitment to maintaining high-quality standards.
• Thorough understanding of food safety regulations and ability to ensure compliance.
• Proficiency in relevant computer software and systems.
• Ability to work a flexible schedule including weekends, holidays, and evenings.

 

Personal Skills:

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Provides a guest experience that exceeds the guest’s expectations.
• Ability to accept criticism and opportunities gracefully and humbly for growth. Resilience.
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.
• A genuine passion for food and cooking is a personal skill that drives excellence.
• A highly creative mindset.
• Ability to adapt to changing circumstances and handle unexpected challenges.

 

Work Environment:

Must be able to stand or sit for long periods of time. Must be able to work over the phone or on a computer for extended periods of time. Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSV is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

 

Physical Demands of Position Include:

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time.

 

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: Yes

As a Housekeeper, you play an important role in The Blake’s welcoming environment in the beautiful alpine setting that is Taos Ski Valley. You share your passion for Taos through genuine conversation and simple gestures, which inspire lasting relationships with our guests and fellow employees. You are responsible for professionally and safely performing a combination of cleaning duties to maintain a safe, clean, and orderly property for guests and employees. Your dedication to your work helps create special memories and a home-away-from-home experience for each of our guests every day.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Responsibilities:

• Acts as host or hostess to in-house guests by encouraging comments, fulfilling guests’ needs, and answering guests’ questions.
• Keeps guest rooms pleasant, safe, and comfortable by checking for proper temperature control, closing and locking all doors and windows, closing fireplace flues, and promptly alerting maintenance of building issues. 
• Returns all lost and found items, properly tagged, according to the established protocols and procedures.
• Assists in maintaining all specified linen/closets rooms neat and orderly by putting away all supplies and linen at the end of scheduled shift
• Pushing/pulling laundry carts for stock of linen closets
• Communicates with supervisors and inspectors by reporting each unit that has been completely cleaned and is ready for inspection.
• Reliable attendance on all scheduled workdays
• Other duties as assigned

Personal Skills:

• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees.
• Demonstrates problem-solving skills while resolving guest concerns.
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
• Conducts oneself with safety in mind and undertakes all job requirements in a manner that will guarantee a safe environment for oneself, guests, and fellow team members.
• Completes all assigned services by timeframes established by the department supervisor.
• Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

• Must be highly detail-oriented
• Must take constructive criticism and frequent coaching well
• Must be able to accurately follow instructions, both verbally and written
• Must be willing to ask for help and/or clarification
• Must be able to adapt to change in policy and/or procedures as directed and offer suggestions to improve operations.
• Fluent in verbal and written English, other language skills preferred
• Ability to work a flexible schedule including weekends, holidays, and evenings.

 

Work Environment: 

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

 

Physical Demands of Position Include:

Frequently lifting up to 25 pounds and occasionally lifting up to 50-75 pounds. Standing and walking 40-50% of the time. Frequent reaching and bending. This position may require individuals to be out in winter conditions 5-10% of the time.

 

Background Check: 

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: No

As the Executive Housekeeper, you will lead the staff and operations of the housekeeping department and seek solutions and results that create a high-performing, safety-conscious work environment.

You will manage a team that’s passionate about delivering a unique and unpretentious experience to guests of The Blake, The Blake Residence’s, Penthouses, Private Property Residences as well as Taos Ski Valley staff housing. The position oversees teams for the cleaning of public areas around the base area of the ski resort, including the Resort Center, LakeFork, Staff locker rooms, and other base area public areas.  You contribute to the team’s professionalism and performance and consciously engage with your staff members, who efficiently accomplish a combination of cleaning duties to maintain a safe, clean, and orderly property for guests and staff. As the Executive Housekeeper, you will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

This job description is intended to be a broad description of duties. You will be expected to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

 

Essential Job Responsibilities:

• Provide a First---Rate Guest and Owner Experience.
• Communicate with guests and staff in a professional, warm, and genuine manner.
• Conducts oneself with safety in mind and undertakes all job requirements in a manner that will guarantee a safe environment for oneself, guests, and fellow team members. Participates on the safety committee or ensures that the department is adequately represented on the safety committee.
• Acts as host or hostess to in-house guests by encouraging comments, fulfilling guests’ needs, and answering guests’ questions.
• Manages The Blake housekeeping department, including scheduling, recruiting, and training. The Blake Housekeeping department supports The Blake, The Blake Residences, Penthouses, Private Property Residences as well as Taos Ski Valley staff housing.
•  Requires standing for long periods of time and being able to reach approximately 48 inches in height.
• Will be responsible to clean guest rooms and jump in to help support the staff, as needed.
• Drives and maintains a friendly, sincere, and safety-focused service culture through consistent performance coaching and team development.
• Maintains adequate levels of product including linens, cleaning supplies, in-room products, etc. Maintains operating equipment in good order and provides for sufficient replacements.
• Works closely with engineering staff to ensure the highest level of EIWO (Everything in Working Order) in all guest rooms and public spaces.
• Conducts pre-shift staff meetings, communicating pertinent information including Company initiatives
• Develops and manages annual department budget.
• Reliable attendance on all scheduled work days.
• Performs all other related duties as assigned or requested including obeying safety policies and procedures and attending safety trainings.

 

Personal Skills: 

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitment and Passions.
• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees. 
• Demonstrates problem-solving skills while resolving guest concerns as well as staff conflicts.
• Keep all business confidential both on and off duty.
• Offer courteous and sincere hospitality at all times. Understand what is meant by “good customer service.”
• Provide uniform, efficient, courteous, high-quality service in a clean and organized environment.
• Provides a guest experience that exceeds the guest’s expectations.
• Follows training guidelines using good judgment and common sense.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges and while working in an ever-changing environment.
• Conducts oneself with safety in mind and undertakes all job requirements in a manner that will guarantee a safe environment for oneself, guests, and fellow team members.
• Completes all assigned services by timeframes established by the Hotel General Manager and or the VP of Hospitality.

 

Qualifications/Knowledge:

• Must be highly detail-oriented
• Must be flexible and open to change.
• Must take constructive criticism and frequent coaching well
• Must be able to accurately follow instructions, both verbally and written
• Must be willing to ask for help and/or clarification
• Must be able to adapt to changes in policy and/or procedures as directed and offer suggestions to improve operations.
• Possess a valid driver’s license and the ability to successfully pass an MVR check. Need to drive guests/staff 
• Bachelor’s Degree or equivalent work experience required.
• Knowledge of Microsoft Office, basic typing skills, and computer knowledge
• Fluent in verbal and written English, other language skills preferred
• Must be able to lift up to 50lbs
• Prior Hospitality experience, is required. Industry-specific experience is preferred.
• 2 years or more supervisory experience, is required.
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment: 

Must be able to be detail oriented and stay focused overnight.  TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions.

 

Physical Demands of Position Include: 

Frequently lifting up to 25 pounds and occasionally lifting up to 50-75 pounds.  Frequently walking, reaching and bending. This position will require individuals to be out in winter conditions 10-20% of the time.

 

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: Yes