Jobs in the Spotlight
Current Job Openings
Drives sales success by implementing strategies to improve customer service, drive store sales, and
increase profitabilityAssist Retail Manager with product evaluation. Provide input and assist Retail Manager in purchasing
and planning decisionsAssist Retail Manager with employee training, development and motivation
Educate customers on products and services
Assist with in-store merchandising
Order, receive, and maintain inventory
Open and/or close the store as needed
Ensure completion of daily and weekly tasks for the gift shop and sales associates
Responsible for managing the Gift shop in the absence of the Retail Manager
Maintain retail stock inventories between the warehouse, main building, tour boats, and island lodge
Work directly with accounting department to provide cash accountability
Perform other duties as appropriate and as assigned
Commitment to delivering exceptional guest service
Excellent interpersonal and communication skills
Supervisory and restaurant experience
Must be 21 years of age
Knowledge of POS systems and procedures
Prepare baked goods and fresh bread to standards of the kitchen for every service
Bake pastries for a morning coffee shop on property
Work with the Executive Chef to keep standards of pastries to a high standard
Work closely with sous chefs to communicate your needs for prep from the prep crew
Help the breakfast staff maintain food back-ups for the daily breakfast buffet
Sanitize work areas during shift and stay organized
Ensure all equipment is clean
Sanitize work areas during shift and before the next shift
Ensure all equipment is clean
Follow and complete prep list each day
Use standard recipes and presentations
Prepare prep list for following shift
Execute bar setup and closing procedures
Conduct proper alcohol serving procedures
Ensure the proper handling of food according to health codes
Close and balance assigned till, account for food and alcohol served
Collaborate with wait staff to ensure that tables are cleared, cleaned and ready for the next guests
Prepare dining room for guests by setting tables and stocking all necessary supplies prior to the beginning of service
Support wait staff by assisting with delivery of food and retrieval of required supplies
Arrange tables for large parties
Maintain a clean and sanitary bussing station
Operate the industrial dishwasher
Wash glassware and other implements by hand when necessary
Empty and clean all trash receptacles
Stock supplies in serving stations or storage
Empty and clean all garbage receptacles
Follow sanitation policies at all times
Provide assistance to prep cook and other kitchen staff as necessary, especially at peak hours
Expedite food from the pickup window on trays ready for the front of house staff
Ensure outgoing food is presentable
Prepare basic food production stocks
Arrange Expeditor station for following shift
Keep work areas and equipment clean and sanitized
Collaborate with wait staff to ensure that tables are cleared, cleaned and ready for the next guests
Prepare dining room for guests by setting tables and stocking all necessary supplies prior to the beginning of service
Support wait staff by assisting with delivery of food and retrieval of required supplies
Arrange tables for large parties
Maintain a clean and sanitary bussing station
Maintain warehouse in neat and orderly fashion
Receive, check and stock food and beverage orders
Stock and clean kitchen dry storage and walk-in cooler
Logging of temperature variance for coolers and freezers
Execute bar setup and closing procedures
Conduct proper alcohol serving procedures
Ensure the proper handling of food according to health codes
Close and balance assigned till, account for food and alcohol served
Commitment to delivering exceptional guest service
Excellent interpersonal and communication skills
Previous custodial experience viewed advantageous
Must possess a valid and clean driver’s license
Knowledge of safety with cleaning chemicals and techniques
Ability to regularly life 50 pounds
Take directions from Chef
Provide excellent service to both guests and team members
Ensure all guests’ special needs are met, including dietary restrictions
Estimate food consumption and purchases or requisitions food and kitchen supplies
Ensure efficiency and timely food production and safety
Participate in the provisioning of the island to include loading and unloading of supply vessels, conducting inventories and properly and safely storing items
Acknowledge and understand daily menu changes
Ensure excellent guest service through training and supervising of dining room and bar team members
Coordinate an efficient working environment between the kitchen and front of house team members
Accurately report food and beverage data
Set up wait stations for the shift
Set up the kitchen service areas for the shift
Knowledge and understanding of the daily specials
Ensure the proper handling of food according to health codes
Oversee staff, ensuring productivity and safety
Perform weekly inventory and order items as needed
Develop daily specials
Ensure proper use and handling of food and equipment
Set up host station for shift
Obtain reservations, map seating arrangements, acknowledge, greet and seat guests
Close tickets and tender change as necessary
Acknowledge and understand daily menu changes
Clean all rooms and other areas assigned to you
Respond quickly to guest requests with accommodations that may enhance their experiences with the lodge
Ensure privacy and confidentiality for lodge guests
Address questions and concerns and report identified maintenance issues to supervisor
Relieve Housekeeping Manager, Assistant Housekeeping Manager, and Laundry Supervisor during scheduled days off
Perform inspections to ensure cleanliness is up to standards and meets guest expectations
Assist with the preparation schedules and payroll
Provide training and support to housekeeping and laundry staff
Supervise, train and provide leadership to the Laundry Attendants
Safely operate laundry equipment; launder, fold and organize all Lodge linens
Fill linen orders and maintain specific linen inventories
Develop and maintain positive working relationships with others, support team to reach common goals
Take directions from Chef
Provide excellent service to both guests and team members
Ensure all guests’ special needs are met, including dietary restrictions
Estimate food consumption and purchases or requisitions food and kitchen supplies
Ensure efficiency and timely food production and safety
Participate in the provisioning of the island to include loading and unloading of supply vessels, conducting inventories and properly and safely storing items
Positive customer service attitude
Ability to take direction from managers and supervisors
Ability to work independently and as part of a team
Self-motivated
Ability communicate effectively with co-workers and guests
Respond to maintenance requests
Communicate daily with Front Desk and Housekeeping team members to respond to immediate needs
Ensure grounds and landscaping are well kept at all times
Perform standard daily lodge usage and safety checks
Relieve Asst. Housekeeping Manager and Laundry Supervisor during scheduled days off
Perform inspections to ensure cleanliness is up to standards and meets guest expectations
Assist with the preparation schedules and payroll
Provide training and support to housekeeping and laundry staff
Document training programs, schedules, daily procedures and work plans, safety and security standards and Customer Service involvement for the Front Desk, Guest Services, Housekeeping, Janitorial and Laundry departments
Attend and hold department manager meetings
Maximize staffing, hour, and wage levels for Front of House departments
Review gaps and position openings; work with managers to fill positions as needed
Audit employee timesheets for payroll purposes and control overtime
Monitor employee issues, administering company disciplinary procedures as necessary
Provide guest with lodging and local area information
Perform guest reservations, check-in and checkout procedures
Balance deposits to sales and complete all accounting forms
Run end-of-day reports and package audit envelopes
Sanitize work areas during shift and before the next shift
Ensure all equipment is clean
Follow and complete prep list each day
Use standard recipes and presentations
Prepare prep list for following shift
Instruct Line Cooks and Prep Cooks in their duties
Interface with service staff to provide excellent customer service
Assist with training and education of service staff in menu content
Supervise menu and shift change over
Develop daily specials
Provide sales and service for Gift Shop guests; assist with retail and food and beverage purchases
Close and balance assigned till and submit daily paperwork for night audits
Computer process all sales transactions
Inventory control and restocking of items, maintaining a list of restocking needs
Assist management with daily operational tasks
Clean all rooms and other areas assigned to you
Respond quickly to guest requests with accommodations that may enhance their experiences with the lodge
Ensure privacy and confidentiality for lodge guests
Address questions and concerns and report identified maintenance issues to supervisor
Greet arriving/departing guests in a professional and pleasant manner and provide excellent guest
serviceBe knowledgeable of lodge services, daily functions or activities occurring at the Lodge and in the area.
Serves as the central information center for all lodge operations
Accounts for monies collected and perform basic accounting and cash handling procedures.
Reconcile guest folios ensuring all charges are correct and accurate
Set up wait stations for the shift
Set up the kitchen service areas for the shift
Knowledge and understanding of the daily specials
Ensure the proper handling of food according to health codes
Safely transport guests and luggage to and from the Train Depot and town
Perform light maintenance duties
Greet arriving and departing guests
Wash, vacuum and service vehicle at the beginning and end of each shift
Oversee staff, ensuring productivity and safety
Perform weekly inventory and order items as needed
Develop daily specials
Ensure proper use and handling of food and equipment
Front Desk Assistant Manager
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Front Desk Assistant Manager, you will assist the Front Desk Manager to oversee and be responsible for the daily operations of the front desk. You will work closely with the staff in an efficient, courteous and dedicated manner.
Housekeeping Assistant Manager
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Housekeeping Assistant Manager, you will oversee and be responsible for the daily operations of the Housekeeping & Laundry departments.
Retail Assistant Manager
Works closely with the Retail Manager in day to day operations. Manage cash, employee attendance,
revenue assurance and opening/closing of the store. Ensure a safe, clean, and interesting store lay-out
and merchandising. Help customers find the best products to suit their individual needs and ensure
efficient, courteous handling of customer request.
F&B Shift Supervisor
FREE LODGING INCLUDED!
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As Asst. Restaurant Manager, you will supervise the dining area and bar employees to ensure excellent guest service and enhance the dining experience for all guests.
Baker
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Pastry Chef you will prepare various bread dough, pizza dough, delicious desserts, specials, dessert garnishes, breakfast rolls/muffins, and basic preparations. You will have a range of duties in order to assist team members including:
Barista
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Barista, you will present a courteous and positive guest service attitude. You will be responsible for making exceptional, high quality beverages to include a variety of coffee drinks and smoothies. You will also be responsible for preparing food items, cash handling and monitoring food quality and sanitary conditions. You will have a range of duties in order to assist the wait staff including:
Bartender
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Bartender, you will be responsible for all bar operations and provide excellent guest service. You will have a range of duties in order to assist team members including:
Bell Captain
Must be 21 or older!
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Bell Captain, you will oversee and be responsible for the daily operations of the bell staff and luggage handling.
Bell Staff
Must be 21 or older!
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As Bell Staff, you will be responsible for assisting lodge guests with luggage. This position includes porterage.
Busser
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Busser, you will assist the wait staff in serving food, filling and re-filling drinks and cleaning the guest tables. You will have a range of duties in order to assist the wait staff including:
Custodian
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Custodian, you will provide daily cleaning throughout the lodge and employee housing common areas.
Dishwasher
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Dishwasher, you will provide fellow co-workers with assistance in the kitchen as needed and follow all sanitary and health-related protocols. You will have a range of duties and responsibilities such as:
Expeditor
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As an Expeditor, you will work as a liaison between the kitchen and front of house staff to ensure that outgoing food is presentable for guests. You will have a range of duties in order to assist the wait staff including:
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Food & Beverage Attendant
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Food Runner, you will assist the wait staff in serving food, filling and re-filling drinks and cleaning the guest tables. You will have a range of duties in order to assist the wait staff including:
Food Warehouse Assistant
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Warehouse Assistant, you will contribute to the daily operation of the warehouse to provide support for kitchen operations and lodge receiving and delivery.
You will have a range of duties in order to assist the wait staff including:
Front Desk Agent
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Front Desk Agent, you will be responsible for assisting guests with reservations, guest check-in, guest checkout, tour bookings and general area information.
Homestead Bartender
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Homestead restaurant. As the Bartender, you will be responsible for all bar operations and provide excellent guest service. You will have a range of duties in order to assist team members including:
Homestead Dishwasher
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Homestead restaurant. As the Custodian, you will provide daily cleaning throughout the restaurant.
Homestead Line Cook
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Homestead restaurant. As the Cook II, you will prepare menu items for dining room service while working efficiently with standardized recipes and presentations.
Homestead F&B Shift Manager
FREE LODGING INCLUDED!
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Homestead Restaurant. As Restaurant Assistant Manager, you will supervise the dining area and bar employees to ensure excellent guest service and enhance the dining experience for all guests. You will have a range of duties in order to assist team members including:
Homestead Server
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Homestead restaurant. As a Server, you will provide excellent guest service to dining guests at all times. You will have a range of duties in order to assist team members including:
Homestead Sous Chef
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Homestead restaurant. As Sous Chef, you will oversee and participate in the preparation of menu items for dining room services. You will instruct line cooks and prep cooks in their duties. You will assist with presentation development, maintaining budgeted food and labor costs. You will have a range of duties in order to assist team members including:
Host
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Host, you will accurately and efficiently handing dining are monetary transactions while providing excellent guest service. You will have a range of duties in order to assist team members including:
Housekeeping & Laundry Attendant
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Housekeeper, you will provide comfort to our guests by ensuring that guest rooms and public areas are clean and inviting.
You will work with Team members within your department and others to complete the following tasks:
Housekeeping Supervisor
You will work with Team members within your department and others to complete the following tasks:
Laundry Assistant Manager
The Laundry Assistant Manager trains, supervises and creates the schedules for laundry staff. As Laundry Assistant Manager, you will be responsible for the daily laundering and folding of Lodge linen and for the safe and efficient operation of laundry equipment. You will perform daily inspections and maintenance of laundry equipment. You will work with team members within your department and others to complete the following tasks:
Line Cook
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Cook II, you will prepare menu items for dining room service while working efficiently with standardized recipes and presentations.
Linen Runner
Transport linens to/from laundry building and Lodge. Safely operate Lodge vehicle. Provide excellent customer service to hotel guests. Maintain the outside appearance of all lodge buildings. Assist housekeeping staff to ensure every room cleaned meets the high standards of the lodge. Ensure all lodge linen closets are stocked. Applicant must have a valid driver’s license.
Maintenance Tech
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Maintenance Technician, you will be responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and team members. You will assist in the following duties:
Housekeeping Manager
This is a 10 month role with a 2 month annual leave of absence and includes full benefits.
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Housekeeping Manager, you will oversee and be responsible for the daily operations of the Housekeeping and Laundry departments. You will work with Team members within your department and others to complete the following tasks:
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Rooms Division Manager
This is a 10 month role with an annual planned 2 month leave of absence, featuring full benefits.
Maintain daily operations of the Front Desk, Guest Services, Housekeeping, Janitorial and Laundry departments, including work plans, staff training and scheduling. Ensure the best guest service is provided to all guests from all departments within the property. As the Front Desk is the central communication for the Lodge, assisting with the coordination of all Lodge departments to ensure high level of guest service is an essential function.
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Night Auditor
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Night Auditor, you will be responsible for assisting guests with reservations, guest check-ins, guest checkouts and general information. You will serve as the central information center for all lodge operations.
Prep Cook
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Prep Cook, you will prepare menu items for dining room service while working efficiently with standardized recipes and presentations. You will have a range of duties in order to assist team members including:
Production Lead
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Production Lead, you will oversee, instruct and participate in the preparation of menu items for dining room service. You will work closely with the staff in an efficient, courteous and dedicated manner to ensure that the guest’s expectations are met. You will have a range of duties in order to assist the wait staff including:
Retail Associate
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Retail Associate, you will accurately and efficiently handle monetary transactions. You will answer client questions in regards to products, the lodge and Alaska. You will have a range of duties including:
Room Inspector
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Room Inspector, you will provide comfort to our guests by ensuring that guest rooms and public areas are clean and inviting.
You will work with Team members within your department and others to complete the following tasks:
Rooms Blocker
Responsible for the daily operations of the Talkeetna Alaskan Lodge Reservations. Work closely with the staff in an efficient, courteous and dedicated manner to ensure that the guest’s expectations are exceeded. Provide quality service and enhance the guest experience while following the company and Windsong Lodge’s policies and procedures.
Security Agent
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Property Security, you will perform routine security checks to prevent fire, theft, vandalism and illegal entry.
Server
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Server, you will provide excellent guest service to dining guests at all times. You will have a range of duties in order to assist team members including:
Shuttle Driver
$27.00 for CDL holders.
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Shuttle Driver, you will be responsible for the daily operations of the shuttle. You will have a range of duties in order to assist team members including:
Sous Chef
FREE LODGING INCLUDED!
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As Sous Chef, you will oversee and participate in the preparation of menu items for dining room services. You will instruct line cooks and prep cooks in their duties. You will assist with presentation development, maintaining budgeted food and labor costs. You will have a range of duties in order to assist team members including:
