Talkeetna Alaskan Lodge

Job List

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Housing and Activities Coordinator, you will assist the Human Resources Coordinator to include housing functions and activities, data entry and maintenance of files. You will work with Team members within your department and others to complete the following tasks:

• Assist the Human Resources Coordinator in presenting and processing training of all incoming employees
• Assign employee housing, conduct inspections and maintain up-to-date housing employee list
• Maintain a clear and concise inventory of all employee housing items
• Administrate he Resident Advisor program

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Familiarity with operation of standard office equipment
• Strong organizational and detail-oriented skills
• Must be 21 years or older
• Must possess a valid driver’s license with clean driving record
• CPR and First Aid certifications viewed advantageous

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*This is a 10-month, benefits eligible position

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Talkeetna Alaskan Lodge Operations Assistant, you will provide administrative and related support for the day-to-day Human Resources, Accounting and payroll operations. You will be responsible for handling confidential and sensitive information. You will have a range of duties in order to assist the wait staff including:

• Process all new employee paperwork to include coordinating background check for new hires
• Provide administrative support to Human Resources and Accounting functions as required
• Ensure accurate labor hours are reported and appropriate correction are made in the timekeeping system
• Assist department managers, Assistant General Manager and General Manager in administrative duties

WHAT ARE WE LOOKING FOR?

• High school diploma or equivalent
• Two years’ experience in Human Resources
• Any combination of education and experience which provides the required skills, knowledge and abilities

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Busser, you will assist the wait staff in serving food, filling and re-filling drinks and cleaning the guest tables. You will have a range of duties in order to assist the wait staff including:

• Collaborate with wait staff to ensure that tables are cleared, cleaned and ready for the next guests
• Prepare dining room for guests by setting tables and stocking all necessary supplies prior to the beginning of service
• Support wait staff by assisting with delivery of food and retrieval of required supplies
• Arrange tables for large parties
• Maintain a clean and sanitary bussing station

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Positive and willing to participate on a team and work with an engaging attitude
• Flexible and dependable
• Ability to bend, lift, climb stairs, and lift up to 20 pounds
• Previous busser experience will be viewed advantageously

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Dishwasher, you will provide fellow co-workers with assistance in the kitchen as needed and follow all sanitary and health-related protocols. You will have a range of duties and responsibilities such as:

• Operate the industrial dishwasher
• Wash glassware and other implements by hand when necessary
• Empty and clean all trash receptacles
• Stock supplies in serving stations or storage
• Empty and clean all garbage receptacles
• Follow sanitation policies at all times
• Provide assistance to prep cook and other kitchen staff as necessary, especially at peak hours

WHAT ARE WE LOOKING FOR?

• One year experience is similar position is preferred
• Excellent critical thinking and time management skills
• Ability to safely lift 50 pounds frequently
• Self-motivated attitude and ability to work as a team member
• Attention to detail and sanitation rules

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As an Expeditor, you will work as a liaison between the kitchen and front of house staff to ensure that outgoing food is presentable for guests. You will have a range of duties in order to assist the wait staff including:

• Expedite food from the pickup window on trays ready for the front of house staff
• Ensure outgoing food is presentable
• Prepare basic food production stocks
• Arrange Expeditor station for following shift
• Keep work areas and equipment clean and sanitized

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Prior kitchen experience
• Ability to operate standard kitchen equipment safely

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Warehouse Assistant, you will contribute to the daily operation of the warehouse to provide support for kitchen operations and lodge receiving and delivery. You will have a range of duties in order to assist the wait staff including:

• Maintain warehouse in neat and orderly fashion
• Receive, check and stock food and beverage orders
• Stock and clean kitchen dry storage and walk-in cooler
• Logging of temperature variance for coolers and freezers

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Knowledge of proper and up to date food handling and health standards
• Ability to maneuver and safely lift up to 50 pounds regularly

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Food and Beverage Event Manager, you will organize all aspects of an event held at the lodge, ensuring guest satisfaction. You will have a range of duties in order to assist the wait staff including:

• Assist Food and Beverage FOH Operations Manager in achieving revenue goals set for events and catering
• Ensure excellent guest service is provided for all events and conduct evaluations of services provided after the completion of an event
• Responsible for maintaining and distributing information for all Talkeetna Alaskan Lodge functions/events
• Create, maintain, and distribute Banquet Event orders on a daily/weekly basis

WHAT ARE WE LOOKING FOR?

• Demonstrates knowledge of professional catering/convention services management skills, including sales and marketing skills
• Ability to plan, organize, motivate and direct others in a team environment in the achievement of goals and objectives
• Well-organized and self-directed; ability to develop methods of facilitating operating efficiency, cost and control
• Ability to maintain accurate records and to prepare and submit comprehensive reports
• Knowledge of alcohol management (TAP card)
• Work effectively under pressure and able to meet deadlines while maintaining composure in difficult situations
• Excellent organizational skills and ability to prioritize work, make decisions, solve problems, exercise good judgment and work independently with minimal supervision
• Must be 21 years or older
• Minimum of three years’ senior level experience in similar-sized operation
• Post-secondary education in hospitality or a related field viewed advantageous

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Host, you will accurately and efficiently handing dining are monetary transactions while providing excellent guest service. You will have a range of duties in order to assist the wait staff including:

• Set up host/cashier station for shift
• Obtain reservations, map seating arrangements, acknowledge, greet and seat guests
• Close tickets and tender change as necessary
• Acknowledge and understand daily menu changes

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Thrives in a fast-paced and high energy work environment
• Restaurant experience viewed advantageous
• Positive guest service interactions and experience
• Familiarity with computerized Point of Sale (POS) systems

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Line Cook, you will prepare menu items using standardized recipes and presentations for dining room service.  You will have a range of duties in order to assist team members including:

• Use standard recipes and presentations
• Prepare food for dining room service
• Ensure all equipment is clean and safely stored
• Prep food as needed and for following shift
• Keep work area clean and sanitized at all times

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Knowledge of proper and up to date food handling and health requirements
• Kitchen experience

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Line Cook, you will prepare menu items using standardized recipes and presentations for dining room service.  You will have a range of duties in order to assist the wait staff including:

• Use standard recipes and presentations
• Prepare food for dining room service
• Ensure all equipment is clean and safely stored
• Prep food as needed and for following shift
• Keep work area clean and sanitized at all times

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Knowledge of proper and up to date food handling and health requirements
• Kitchen experience

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Pastry Lead, you will prepare menu items for dining room service while working efficiently with standardized recipes and presentations. You will have a range of duties in order to assist the wait staff including:

• Use standard recipes and presentations
• Prep food as needed and for the following shift
• Sanitize work areas during shift and before the next shift
• Ensure all equipment is clean

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Knowledge of proper and up to date food handling and health requirements
• Kitchen experience

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Prep Cook, you will prepare menu items for dining room service while working efficiently with standardized recipes and presentations. You will have a range of duties in order to assist the wait staff including:

• Sanitize work areas during shift and before the next shift
• Ensure all equipment is clean
• Follow and complete prep list each day
• Use standard recipes and presentations
• Prepare prep list for following shift

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Knowledge of proper and up to date food handling and health requirements
• Kitchen experience

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Production Lead, you will oversee, instruct and participate in the preparation of menu items for dining room service. You will work closely with the staff in an efficient, courteous and dedicated manner to ensure that the guest’s expectations are met. You will have a range of duties in order to assist the wait staff including:

• Instruct Line Cooks and Prep Cooks in their duties
• Interface with service staff to provide excellent customer service
• Assist with training and education of service staff in menu content
• Supervise menu and shift change over
• Develop daily specials

WHAT ARE WE LOOKING FOR?

• Ability to work without supervision
• Ability to operate standard kitchen equipment safely
• Knowledge of proper FIFO and rotation procedures
• Ability to work as a team member with kitchen and service staff to insure excellent guest service

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As Restaurant Assistant Manager, you will supervise the dining area and bar employees to ensure excellent guest service and enhance the dining experience for all guests. You will have a range of duties in order to assist the wait staff including:

• Acknowledge and understand daily menu changes
• Ensure excellent guest service through training and supervising of dining room and bar staff
• Coordinate an efficient working environment between the kitchen and front of house staff
• Accurately report food and beverage data

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Supervisory and restaurant experience
• Must be 21 years of age
• Knowledge of POS systems and procedures

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Server, you will provide excellent guest service to dining guests at all times. You will have a range of duties in order to assist the wait staff including:

• Set up wait stations for the shift
• Set up the kitchen service areas for the shift
• Knowledge and understanding of the daily specials
• Ensure the proper handling of food according to health codes

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• One year minimum serving experience
• Minimum 21 years of age
• Knowledge and proper and up to day liquor procedures

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As Sous Chef, you will oversee and participate in the preparation of menu items for dining room services. You will instruct line cooks and prep cooks in their duties. You will assist with presentation development, maintaining budgeted food and labor costs. You will have a range of duties in order to assist the wait staff including:

• Oversee staff, ensuring productivity and safety
• Perform weekly inventory and order items as needed
• Develop daily specials
• Ensure proper use and handling of food and equipment

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Graduate or Culinary School viewed advantageous
• Kitchen operations and staff management experience
• Ability to work independently with minimal supervision, and as part of a team

Apply Now

*Must be 18 years of age or older

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Barista, you will present a courteous and positive guest service attitude. You will be responsible for making exceptional, high quality beverages to include a variety of coffee drinks and smoothies. You will also be responsible for preparing food items, cash handling and monitoring food quality and sanitary conditions. You will have a range of duties in order to assist the wait staff including:

• Sanitize work areas during shift and before the next shift
• Ensure all equipment is clean
• Follow and complete prep list each day
• Use standard recipes and presentations
• Prepare prep list for following shift

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Knowledge of proper and up to date food handling and health requirements
• Barista experience

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Front Desk Agent, you will be responsible for assisting guests with reservations, guest check-in, guest checkout, tour bookings and general area information. You will have a range of duties in order to assist the wait staff including:

• Provide guest with lodging and local area information
• Perform guest reservations, check-in and checkout procedures
• Assign guests to rooms based on requests and arrival times
• Perform basic cashier and cash handling duties

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Previous direct guest service experience
• Familiarity with basic office equipment operation

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Front Desk Assistant Manager, you will assist the Front Desk Manager to oversee and be responsible for the daily operations of the front desk. You will work closely with the staff in an efficient, courteous and dedicated manner. You will have a range of duties in order to assist the wait staff including:

• Oversee the daily operations of the front desk staff
• Train staff to ensure a high level of guest service and efficiency
• Provide prompt service and guest satisfaction
• Serve as the central information center for all lodge operations
• Maintain and monitor guest feedback; respond to guests in a respectful and appropriate manner

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• 3-5 years of front desk operational experience
• Must possess a valid driver’s license and clean driving record

Apply Now

*Must be 18 years of age or older

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Gift Shop Associate, you will accurately and efficiently handle monetary transactions. You will answer client questions in regards to products, the lodge and Alaska. You will have a range of duties in order to assist the wait staff including:

• Provide sales and service for Gift Shop guests; assist with retail and food and beverage purchases
• Close and balance assigned till and submit daily paperwork for night audits
• Computer process all sales transactions
• Inventory control and restocking of items, maintaining a list of restocking needs

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Proficient in the use of computer business applications with working knowledge of computerized retail point-of-sale (POS) systems
• Ability to work as a team and independently

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*This position will have a short Leave of Absence from March 28, 2019 – April 21, 2019*

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Housekeeping Assistant Manager, you will oversee and be responsible for the daily operations of the Housekeeping and Laundry departments. You will work with Team members within your department and others to complete the following tasks:

• Relieve Housekeeping Manager and Laundry Supervisor during scheduled days off
• Perform inspections to ensure cleanliness is up to standards and meets guest expectations
• Assist with the preparation schedules and payroll
• Provide training and support to housekeeping and laundry staff

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Positive and willing to participate on a team and work with a winning attitude
• Flexible and dependable
• Ability to bend, lift, climb stairs, and lift up to 35 pounds
• Previous housekeeping experience with a supervisor or management skills

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Rooms Blocker, you will be responsible for the daily operations of the lodge reservations. You will have a range of duties in order to assist the wait staff including:

• Provide knowledge of lodge services, daily functions and activities occurring at the lodge
• Reconcile guest folios ensuring all charges are correct and accurate
• Obtain valid forms of payment upon arrival
• Assist the Front Desk with guests; reservations, check-in, check-out and general requests
• Provide housekeeping with an accurate list of check-outs, stay-overs and early arrivals

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Previous direct guest service experience
• Familiarity with basic office equipment operation

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Maintenance Technician, you will be responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and team members. You will assist in the following duties:  

• Respond to maintenance requests
• Communicate daily with Front Desk and Housekeeping team members to respond to immediate needs
• Ensure grounds and landscaping are well kept at all times
• Perform standard daily lodge usage and safety checks

WHAT ARE WE LOOKING FOR?

• Previous maintenance experience preferred
• Must be able to regularly lift up to 50 pounds
• Must be 21 years of age or older
• Must have a valid driver’s license and clean driving record
• Self-motivated attitude and exceptional guest service