Steamboat Ski and Resort Corp
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Thank you for your interest in Steamboat Ski & Resort Co.! 

Our winter operations start at the beginning of November/December and go through April. 

We have housing available for our full-time seasonal positions. 

You must apply online on our website steamboat.com/jobs to be considered for a position. 

We have all kinds of positions: outdoor, indoor, Custodial, Retail, Snowsports, Food and Beverage, Snowmaking, Lodging, Guest Service - so the question is: what do you want to do at Steamboat this winter?

  • Hotel Houseperson - Winter Seasonal - Full Time

    Lodging
    Steamboat Springs
    $16.00 / hour

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

    Housepersons needed! We are looking for individuals who can work independently and help out the Housekeeping Team. If you like to work alone with minimal supervision and indoors, this job is a great fit for you!

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Maintain cleanliness of hallways by removal of soiled linens and trash
    • Train new houseperson on multiple houseperson duties
    • Delivery of cribs or rollaways to guest rooms upon request
    • Follow established health and safety procedures for using cleaning chemicals
    • Responsible for stocking of all closets and housekeeping carts
    • Deliver dirty linens to laundry room
    • Clean and vacuum assigned area
    • Compliance with all company policies and procedures as well as any regulatory requirements.
    • Other duties, as assigned

    Minimum skills, experience, and education required for this job:
    • Basic knowledge and skills in a routine housekeeping work desirable
    • Deal with people in a positive manner occasionally in stressful situations
    • Handle heavy laundry and carts utilizing proper lifting methods
    • Facilitate workflow for Houseperson area with minimum supervision
    • Operate carpet machine, vacuum, etc.
    • Work unscheduled hours
    • Adhere to all safety policies
    • Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC’s Service Excellence standards.

    Physical Requirements:
    • Must be a minimum 18 years of age
    • Lift up to 75 lbs. on a regular basis
    • Push laundry carts
    • Walk and stand for extended periods of time
    • Must speak and understand English. Spanish a plus.

    Miscellaneous information:
    • This position is hourly and subject to overtime pay
    • Employment is contingent upon successful completion of background check
    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay rate: $16.00 per hour 

    Steamboat Ski & Resort Corporation is an equal opportunity employer

  • Hotel Housekeeper - Winter Seasonal - Potential earnings up to $25.00/Hour

    Lodging
    Steamboat Springs

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

    The Steamboat Grand, located at the base of the Steamboat Ski Area, is looking for full-time housekeepers this summer! Previous housekeeping experience preferred.

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Clean floors, vacuum, sweep, dust, mop, wash, strip, wax, buff and shampoo carpets
    • Wash windows, walls, tables, dust furniture, fixtures and woodwork
    • Perform some routine inspection of electrical, heating and ventilating equipment
    • Follow established health and safety procedures for using cleaning chemicals
    • Strip and make the beds
    • Use vacuum, mop and full bucket of water, and like equipment to clean
    • Clean and stock bathrooms- wash tubs, shower walls, countertops, sinks and mirrors                                              
    • Clean and stock kitchens- clean refrigerator, stove, countertops, cupboards and put dishes away.                       
    • Compliance with all company policies and procedures as well as any regulatory requirements. 
    • Other duties, as assigned

    Minimum skills, experience, and education required for this job:
    • Basic knowledge and skills of  routine housekeeping preferred
    • Adhere to all safety policies
    • Stay on task and organized
    • Safely meet or exceed housekeeping cleaning standards
    • Smile and greet guests in a consistent and friendly manner
    • Maintain a friendly, cooperative and productive work environment
    • Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC’s Service Excellence standards

    Physical Requirements:
    • Must be a minimum 18 years of age
    • Continual lifting, standing, walking and pushing cart for long periods of time
    • Lifting and carrying a minimum of 30 pounds such as trash and linen bundles

    Miscellaneous information:
    • This position is hourly and subject to overtime pay
    • Employment is contingent upon successful completion of background check
    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay range:  This position is based on a piece rate formula.  Points are assigned based on unit size.  Potential earnings are $15.00 - $25.00 per hour.

    Steamboat Ski & Resort Corporation is an Equal Opportunity Employer

  • Overnight Security Officer - Winter Seasonal - Full Time

    Security
    Steamboat Springs
    $17.00 / hour

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

    The Overnight Security position will be working from 11pm-7am and will be responsible for all hourly security checks of all Steamboat Ski & Resort Co., properties.  Must have previous overnight experience with previous security experience preferred.

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Will be in company vehicle (trucks and snowmobile) 50% of time in varying terrain and conditions
    • Responsible for hourly security checks of all Steamboat Ski & Resort Corporation properties
    • Respond to fire and or burglar alarms as necessary
    • Deal with guests and other individuals under varying circumstances
    • May be required to transport guests in shuttle van
    • Compliance with all company policies and procedures as well as any regulatory requirements
    • Other duties, as assigned

    Minimum skills, experience, and education required for this job:
    • High School diploma or GED
    • Previous security experience preferred
    • Must have previous employment experience of working an overnight/graveyard shift
    • Must be self-motivated to work partially unsupervised during graveyard shift (11pm-7am)
    • Read and write legibly and comprehend security reports
    • Adhere to all safety policies
    • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards

    Physical Requirements:
    • Must be minimum 21 years of age
    • Stand and walk for long periods of time often in harsh weather conditions
    • Lift approximately 50 pounds on a recurring basis. (Coin, Ice melt).
    • Drive light pick-up.
    • Must have valid driver’s license and meet insurability standards
    • Communicate in English (written and verbal)

    Miscellaneous information:
    • This is an hourly non-exempt position and is subject to overtime pay
    • Employment for this job is contingent upon the successful completion of a background check
    • Will work the overnight shift from 11pm to 7am

    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

     

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay rate: $17.00 per hour

    Steamboat Ski & Resort Corporation is an equal opportunity employer

  • Vacation Specialist - REMOTE - Year Round - Full Time

    Marketing
    Steamboat Springs

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best summer vacation destination, play in the outdoors and meet friends from around the world.  If you like to provide incredible guests service with a friendly attitude, then you’re ready to join our team. If you’re dream job includes working in the sunshine, interacting with guests, rewarding work, rides on a mountain coaster, employee parties and more, we’d love to hear from you!

    Perks & Benefits: Year Round employees at Steamboat are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with  employer contribution as well as the perks and benefits that all Steamboat employees enjoy. These include a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates,  401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

    Join the Steamboat Central Reservations team and help our guests plan the vacation of their dreams! We can reserve everything from flights to condos to dining, lessons, rental equipment, hot air balloons rides and much more! Earn hourly wage + commission and possibly earn free Airline Tickets. If you’re a computer savvy multi-tasking helpful and friendly individual, we need you on our team! Position includes a Steamboat Ski pass for you and eligible dependents. Looking for applicants available 24-40 hours/week.

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Provide customers accurate information consistent with department standards, document customer information, recap itinerary, and advise of correct terms and conditions.
    • Respond to telephone, email, and online chat inquires to sell flights, lodging, activities, and ground transportation.
    • Perform outbound guest and reservation follow up via phone and email on a daily basis.
    • Possess superior communication skills; verbal and written.
    • Strong ability to handle technology effectively.
    • Strong ability to be flexible, change gears quickly and adapt to different people, style and projects.
    • Possess a lighthearted, positive attitude; confident and calm under pressure.
    • Perform to and exceed qualitative and quantitative performance goals and standards.
    • Show a strong sense of responsibility and the desire to get things done properly.
    • Demonstrate ability to work a flexible schedule including evenings, weekends, and holidays.
    • Maintain punctuality and attendance, positive attitude and willingness to assist in any project as needed.
    • Compliance with all company policies and procedures as well as any regulatory requirements.
    • Other duties, as assigned.

    Minimum skills, experience, education and ability required for this job:
    • Minimum of one-year work experience in customer service or sales.
    • Experience in the travel and hospitality industry preferred.
    • Experience working in a high-volume call center preferred.
    • Proficiency in the use of computer business applications, a working knowledge of computerized reservations systems and the ability to trouble shoot issues.
    • Organizational skills and the ability to handle multi-tasking and work under pressure to meet deadlines.
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • High school diploma or equivalent required; associates or bachelor’s degree preferred.
    • Ability to interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Corporation’s Service Excellence standards.
    • Previous experience using Inntopia, SMS, and/or RTP helpful.
    • Ability to adhere to all safety policies.
    • A passion for skiing/snowboarding and/or familiarity with Steamboat Resort.

    Physical Requirements:
    • Must be a minimum of 18 years of age.
    • Read, write and communicate verbally in English in a clear and professional manner.
    • Ability to sit and input data into the computer while listening/talking on the phone for extended periods.
    • Will use a telephone headset for extended periods.

    Miscellaneous information:
    • Central Reservations hours 6:45 am - 7:00 pm daily (Mountain Time)
    • This is a non-exempt hourly paid position subject to overtime pay.
    • Pay plus Sales commission and the opportunity to earn airline tickets!
    • Employment for this job is contingent upon the successful completion of a background check.
    • Hours for training are Monday - Friday, 8:30am to 5:00pm MST – subject to change.
    • We ask that you commit to the training and the first 90 days of employment with minimal pre-approved time off.

    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

     

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay range: $15.50 per hour + Commissions

    Steamboat Ski & Resort Corporation is an equal opportunity employe

  • Hotel Banquet Houseperson - Winter Seasonal - Full/Part Time

    Food & Beverage
    Steamboat Springs
    $9.30 / hour + tips

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best summer vacation destination, play in the outdoors and meet friends from around the world.  If you like to provide incredible guests service with a friendly attitude, then you’re ready to join our team. If you’re dream job includes working in the sunshine, interacting with guests, rewarding work, rides on a mountain coaster, employee parties and more, we’d love to hear from you!

    Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

    The Steamboat Grand Hotel is looking for a Hotel Banquet Houseperson to set up conference areas for all their upcoming events. If you have excellent math skills, enjoy physical work and have a food and beverage background, please apply!

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Responsible for the complete, accurate, and timely set-up and tear-down of all event locations
    • Responsible for the complete care and maintenance of all function space
    • Responsible for the organization and cleaning of all back of the house space
    • Provide superior service to our customers (internal and external) at all times
    • Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous efficient manner
    • Follow established health and safety procedures for using cleaning chemicals and adhere to all safety policies
    • Assist the banquet department during functions as needed
    • Compliance with all company policies and procedures as well as any regulatory requirements
    • Other duties, as assigned

    Minimum skills, experience, education and ability required for this job:
    • Basic knowledge and skills in a routine banquet environment, desirable
    • Must understand and expedite room set diagrams
    • Knowledge of banquet room set up types, required
    • Must have basic math skills for measurements of equipment and space and how to best utilize
    • Prior food and beverage experience, required
    • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corp Service Excellence standards

    Physical Requirements:
    • Must be minimum 18 years of age
    • Must lift up to 60 lbs. or more on a regular basis
    • Must push carts up to 200 lbs
    • Must stand and walk for long periods of time
    • Will work both indoors and outdoors
    • Must perform work (physical labor) that includes: continual lifting, moving of tables, chairs, stages and dance floors

    Miscellaneous information:
    • This is a hourly non-exempt position and is subject to overtime pay
    • Position requires working weekends and holidays as needed

    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

     

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay range: $9.30 per hour + Tips

    Steamboat Ski & Resort Corporation is an equal opportunity employer

  • Cook Levels 1-4 - Winter Seasonal - Part/Full Time

    Food & Beverage
    Steamboat Springs

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

     

    Cook 1

    Entry-level cooks needed! No experience necessary. Must bring the willingness to learn. Applicants will be considered for all Food and Beverage locations based on need, skills, experience and ability as necessary.

    Steamboat area base hourly pay rate: $15.50 per hour


    Cook 2

    One year of relevant professional cooking required. Must be comfortable in a kitchen. Applicants will be considered for all Food and Beverage locations based on need, skills, experience and ability as necessary. 

    Steamboat area base hourly pay rate: $16.50 per hour


    Cook 3

    Experienced cooks needed! 2 years experience as a cook or 1 year plus educational equivalent required. Employee location will be established during the interview process. 

    Steamboat area base hourly pay rate: $17.50 per hour


    Cook 4

    Experienced cooks needed! An associate degree in culinary arts and/or 2 years of relevant cooking experience required. Applicants will be considered for all Food and Beverage locations based on need, skills, experience and ability as necessary.  Employee location will be established during the interview process. 

    Steamboat area base hourly pay rate: $18.50 per hour

     

    Steamboat Ski & Resort Corporation is an equal opportunity employer

  • Hotel Front Desk Agent - Year Round - FT - $18/Hour - FREE HOUSING

    Front Desk/Guest Services
    Steamboat Springs
    $18.00 / hour

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Year Round employees at Steamboat are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with  employer contribution as well as the perks and benefits that all Steamboat employees enjoy. These include a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates,  401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

    Employment at the Steamboat Grand – Steamboat is an incredible place where western heritage mixes with outdoor adventure to create a friendly community. The role of the Hotel Guest Service Agent position is to welcome guests to Steamboat’s biggest convention center and hotel while assisting them no matter the question or issue. 

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Answer incoming telephone calls and operate a telephone switchboard proficiently
    • Answer general information inquiries, email requests and book entire vacation packages for guests of the Steamboat Grand. Reservations packages may include air, lodging, lifts, activities, and travel insurance.
    • Learn how to operate a reservation booking system as well as a property management system (PMS), Springer Miller Systems
    • Perform the Check-In and Check-Out process for guests at Hotel Front Desk
    • Learn various room types and make changes to reservations accordingly
    • Handle group & conference reservation requests whenever necessary
    • Book reservations for walk-in guests and provide information to guests about our resort and community
    • Coordinate and facilitate guest needs and issues on a consistent basis
    • Display proficiency to multi-task between various computer applications
    • Perform other administrative duties, upon request
    • Be part of a team that strives for exceptional sales performance, guest service and call quality
    • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporations’ Service Excellence Standards
    • Maintain a neat, clean and professional appearance

    Minimum skills, experience, education and ability required for this job:
    • Background in front desk, reservations, sales and/or the hospitality industry required
    • Computer experience required with a specialization in a reservations or property management systems and Microsoft Office
    • Excellent communication skills and strong attention to detail
    • Friendly, professional, positive and enthusiastic attitude required
    • Self-motivated and dependable individual who will seek out additional tasks and duties during slower times
    • Excellent sales and customer service skills are preferred
    • Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements

    Physical Requirements:
    • Must read, write and communicate verbally in English in a clear and professional manner
    • Must use a telephone headset for extended periods of time
    • Expected to sit and input data into the computer while listening/talking to guests for extended periods of time
    • Comfortable working in a noisy (vocal) environment

    Miscellaneous information:

    • Agents are scheduled for 32-40 hours per week depending on variable business levels.

    • Will be asked to cover shifts including early mornings, evenings, weekends and holidays.
    • Employment for this job is contingent upon the successful completion of a background check.

    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

     

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay range: $18.00 per hour

    Steamboat Ski & Resort Corporation is an equal opportunity employer

  • Lead Night Office Custodian - Year Round - Full Time

    Base Area Services
    Steamboat Springs

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Year Round employees at Steamboat are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with  employer contribution as well as the perks and benefits that all Steamboat employees enjoy. These include a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates,  401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

    Year-round evening position available in Base Area Services! Must have a valid Driver’s License with supervisory skills and previous cleaning experience preferred. Work hours: 5pm to 1am.

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Oversees and participates in the cleaning process of all four SSRC office buildings
    • Vacuum, dust, mop SSRC office buildings
    • Clean restroom facilities and other designated areas daily
    • Stock supplies in housekeeping storage areas
    • Damp wipe/dust recycling receptacles as needed
    • Window cleaning and empty trash/recycle containers daily
    • Ability to supervise and work with small staff
    • Empty trash and recycle containers daily
    • Window cleaning, vacuum, dust, mop, sanitize, SSRC office buildings
    • Other duties as assigned

    Minimum skills, experience, education and ability required for this job:
    • Professional cleaning experience preferred
    • Supervisory skills preferred
    • Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
    • Operating a vehicle is an essential function of this position and will require the successful applicant to meet the minimum requirements of the Alterra Driver’s Standards Policy that includes possessing a valid Driver's License and meet insurability standards
    • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporations’ Service Excellence Standards

    Physical Requirements:
    • Ability to safely lift approximately 30-50 pounds on a regular basis
    • Ability to walk, bend over and stand for long periods of time
    • Ability to run vacuum cleaner for extended periods of time
    • Must be at least 18 years of age

     

    Miscellaneous information:
    • This is an hourly paid position and is subject to overtime pay
    • Position will require a background check to be completed upon hire
    • Hours of operation: 5pm to 1am

    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

     

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay range: $15.00 - $18.00 per hour

    Steamboat Ski & Resort Corporation is an equal opportunity employer

  • Guest Relations Cashier - Winter Seasonal - Full Time

    Ticket Office
    Steamboat Springs
    $15.00 / hour

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates. Steamboat also offers access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

    The Ticket Office at Steamboat Ski & Resort is looking for full-time help this winter. If you have at least one year of customer service experience who can maintain a positive attitude in a fast-paced environment, please apply!

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Guest Relations employees are required to sell and promote a variety of products and services including but not limited to: lift tickets, season passes, SnowSports School and Kids’ Vacation Center to guest prior to arrival and once in-resort
    • Guest Relations employees are required to work in various locations: Main Pass/Ticket/SnowSports School Office, Ticket Windows, Gondola Bay Guest Resolution Center, Christie Peak Express Guest Resolution Center, Remote Ticketing Sales, and the Kids’ Vacation Center
    • Accountable for all receipts/coupons/vouchers collected and daily reconciliation of sales station
    • Creation of advanced orders, fulfillment of advance orders and accurately process sale transactions, returns and refunds
    • Maintain a professional demeanor and provide continued exemplary service in a fast paced, high volume work environment
    • Compliance with all company policies and procedures as well as any regulatory requirements
    • May work outside with remote sales
    • Perform other duties as assigned

    Minimum skills, experience, and education required for this job:
    • High school graduate or GED required, college degree preferred
    • Minimum of 1 year customer service experience required
    • Prior cash handling experience preferred
    • Must have greater than average computer proficiency; strong computer and keyboards skills
    • Must be neat, accurate, well organized
    • Multi-task in a fast-paced environment
    • Must enjoy working with the public and have excellent customer service skills
    • Maintain a positive/friendly attitude often under stressful conditions with both co-workers and guests
    • Flexible, take initiative and work successfully in a team environment
    • Adhere to all safety policies
    • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards

    Physical Requirements:
    • Must be minimum 18 years of age
    • Stand for long periods of time
    • Operate computer for extended periods of time
    • Communicate clearly in English both in person and on the phone

    Miscellaneous information:
    • Less shifts during non-peak times/more during peak times
    • Position requires working weekends and holidays as needed; extended time off for non-emergency situations is not allowed due to the seasonality of the position
    • Daily shift can vary, and must be available for work during office hours which are 7:00am – 8:30pm
    • This is an hourly non-exempt position and is subject to overtime pay
    • Employment for this job is contingent upon the successful completion of a background check

    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

     

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay rate: $15.00 per hour

    Steamboat Ski & Resort Corporation is an equal opportunity employer

  • Snowmaking Pipe Crew - Seasonal - Full Time

    Slope Maintenance
    Steamboat Springs
    $16.00 / hour

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp.

    Steamboat Ski & Resort is looking to fill positions for the Pipe Crew.  This position will require the use of hand and power tools, and should have previous experience laying pipe or at least some time around or operating heavy equipment.  Understanding of erosion control and storm water drainage preferred.  This is a very physical position that will also require a valid driver’s license. 

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Deals with hands on use of power tools on rugged terrain
    • Use and keep track of tools and daily maintenance of equipment
    • Hard labor required to move and install snowmaking pipe and its various components
    • Assist with maintaining water bars, re-vegetation work and digging holes
    • This job will be building installing snowmaking pipelines and its components
    • Vehicle operation to include Company trucks, 4-wheeler, Ranger, Downhill mountain bike
    • Assist with maintenance of existing snowmaking system

    • Other duties, as assigned

    Minimum skills, experience, education and ability required for this job:
    • Previous experience with hand tools (shovels, picks, pipe wrench etc.)
    • Must safely operate a demo saw, angle grinder, other power tools
    • Previous pipe laying experience preferred for pipe work. Also, a brief understanding of erosion control and storm water drainage preferred. Pipe work requires ability to perform hard labor, lift 75+ lbs, and operate a pipe wrench.
    • Attention to detail is also a must.
    • Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements

    • Operating a vehicle is an essential function of this position and will require the successful applicant to meet the minimum requirements of the Alterra Driver’s Standards Policy. This includes possessing a valid Driver's License and meet insurability standards.
    • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporations’ Service Excellence Standards

    Physical Requirements:
    • Must walk on uneven often rugged terrain and tolerate inclement weather
    • Must lift and/or carry equipment and materials weighing 75 or more pounds
    • Must be minimum 18 years of age
    • Work hand tools such as picks, shovels continuously

    Miscellaneous information:
    • This is an hourly paid position subject to overtime pay
    • This position will work weekends, evenings and holidays as scheduled

    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

     

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay range: $16.00 - $18.00 per hour

    Steamboat Ski & Resort Corporation is an equal opportunity employer

  • Sales Supervisor - Year Round - Full Time

    Marketing
    Steamboat Springs

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Year Round employees at Steamboat are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with  employer contribution as well as the perks and benefits that all Steamboat employees enjoy. These include a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates,  401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

    The Sales Supervisor position will be expected to direct, coach and lead the Steamboat Central Reservations Center while maintaining a cohesive and cooperative work environment through team building and motivation.  Must have one year of previous sales experience. Resume required.

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Monitor calls, reservations and quotes to ensure proficiency and quality standards

    • Be visable and available to answer questions and provide assistance in Teams & on the phone.
    • Evaluate and provide feedback on agent sales and customer service performance
    • Coach, train, motivate and lead by example in all areas of call center and sales performance
    • Direct sales agents workload and priorities according to business volume
    • Make daily staffing adjustments, within budget limits, to accommodate changes in business volume
    • Supervise sales agents performance for punctuality and work schedule adherence
    • Resolve customer and vendor issues and requests in an efficient and timely manner while following established policies and procedures
    • Conduct and respond to written Live Chat conversations with online customers from steamboat.com
    • Maintain a cohesive, cooperative work environment through team building and motivation
    • Adhere to and enforce all company and departmental policies and procedures
    • Effectively communicate new and/or changing procedures & policies with the staff verbally, via email and in group meeting format
    • Work under stressful situations while maintaining good customer relations
    • Communicate directly with clients and vendors regarding any issues and concerns that arise
    • Perform office opening and closing procedures
    • Answer incoming telphone calls as necessary
    • Trouble shoot hardware and software problems as they arise, seeking timely resolution and demonstrating proper follow up
    • Attend weekly management staff meetings, offering ideas and feedback

    • Other duties, as assigned

    Minimum skills, experience, education and ability required for this job:
    • High school diploma or GED, college degree preferred
    • One year sales experience required
    • One year customer service experience preferred
    • Prior call center, or a comparable work environment experience preferred
    • Previous supervisory experience preferred
    • Prior experience with Inntopia, SMS, RTP, and/or Apollo preferred
    • Excellent customer service skills
    • Excellent interpersonal, written, and verbal communication skills
    • Handle multiple projects simultaneously and manage staff to contact center needs based upon changing business and staffing levels
    • Expected to work under pressure; to interact with guests in a positive helpful manner during conflict resolution
    • Problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
    • Be a consistent role model for company’s Service Excellence standards
    • Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
    • Other duties, as assigned

    Physical Requirements:
    • Use a keyboard, computer, telephone and headset simultaneously for long periods of time
    • Be comfortable working in a noisy (vocal) environment
    • Sit for long periods of time
    • Speak and comprehend the English language
    • Must be a minimum of 18 years of age

    Miscellaneous information:
    • Shifts to include weekends, opening (6:45 a.m.) and closing shifts (7:00 p.m.)
    • Resume required
    • This is an hourly paid position subject to overtime pay

    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper 

     

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay range: $16.00 - $26.00 per hour

    Steamboat Ski & Resort Corporation is an equal opportunity employer

  • Vacation Fulfillment Specialist - Winter Seasonal - Full Time/Part Time

    Marketing
    Steamboat Springs
    $15.00 / hour

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education

    This position is ideal for a detail oriented individual, capable of multi-tasking with strong computer skills.  It’s a great opportunity to work for our ski resort and share the Steamboat Dream.  As the Fulfillment Specialist, you will be fulfilling products sold in our reservations department including lift and ski school tickets, packaging and mailing to our guests. This position requires you to be able to adjust to change quickly, be a strong team player and open-minded.

    Detailed job description, including responsibilities, work performed tools or equipment used, etc.:

    • Modify guest reservations; add products, make changes and cancel products in existing reservations
    • Fulfill products and services booked by Steamboat Central Reservations, including, but not limited to: lift tickets, rental equipment, ski school reservations, other promotional products
    • Handle basic accounting functions, such as payments to reservations/products and batching
    • Track, reconcile and report total number of promotional product giveaways
    • Handle all aspects of mail, shipping and receiving for Steamboat Central Reservations
    • Quality control representative for reservations, products, packages, guest information
    • Facilitate product interfacing between multiple systems to ensure accurate product fulfillment
    • Responsible for providing Service Excellence to guests, coworkers and all other departments at Steamboat Ski & Resort Corporation
    • Compliance with all company policies and procedures as well as any regulatory requirements
    • Other duties, as assigned

     

    Minimum skills, experience, and education required for this job:

    • High school diploma or GED required; a college degree preferred
    • Computer experience (including Outlook, Word, and Excel programs) required
    • Detail oriented and strong organizational skills required
    • At least one year of guest service experience required
    • Working knowledge of Inntopia and RTP reservation systems preferred
    • Must be detail-oriented, highly organized and possess strong time management/customer service skills
    • Knowledge of basic accounting principles required
    • Multi-task between multiple computer systems.
    • Communicate procedures, concepts and ideas in a professional manner

    Physical Requirements:

    • Must be minimum 18 years of age
    • Read and write in the English language
    • Must sit and operate a computer for extended periods of time in a fast-paced and often hectic or noisy environment; must adapt to working with interruptions in work process
    • Lift approximately 30 lbs.
    • Must have a valid driver's license and meet insurability standards

    Miscellaneous information:

    • This is an hourly non-exempt position subject to overtime pay
    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay rate: $15.00 per hour

    Steamboat Ski & Resort Corporation is an equal opportunity employer

  • Housing Administrative Assistant - Winter Seasonal - Full Time

    Human Resources
    Steamboat Springs

    Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education

    Steamboat Ski & Resort Human Resources Housing Office is looking for admin assistance this winter. Must have one year of general office experience and comfortable working in a fast-paced environment.

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:

    • Greet and assist housing applicants, staff, managers and tenants with the housing process through various means including telephone, email, or onsite visitation
    • Assist tenants with housing questions, reporting maintenance issues, lease information, check in/out procedures, sensitive issues.
    • Maintain and file tenant records.
    • Collect and process rent payments.
    • Show units to potential tenants.
    • Communicate duties to Resident Managers as needed.
    • Provide administrative support to other areas of Human Resources as needed including department orientations, etc.
    • Compliance with all company policies and procedures as well as any regulatory requirements.
    • Attend team meetings, as required.
    • Other duties, as assigned.

    Minimum skills, experience, and education for this job:

    • High School diploma or GED required; college graduate or equivalent experience, a plus
    • Must have a minimum one-year previous administrative experience; preferably in a property management, accounting, or human resources environment
    • Strong data entry proficiency and ability to work a wide variety of software programs including: Windows, Microsoft programs (Excel, Word, Outlook), Photoshop, Publisher, Rent Manager, RTP
    • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards
    • Strong interpersonal skills with ability to interact with staff, applicants, tenants, and guests in a positive, enthusiastic and professional manner in a busy and sometimes stressful environment
    • Must have proper office and phone etiquette
    • Previous cash handling skills, required with knowledge of accounting principles
    • Must maintain high levels of confidentiality

    Physical Requirements:

    • Must be minimum 18 years of age
    • Must speak and write clearly and professionally in English
    • Must sit and operate keyboard for long periods of time
    • Must walk, climb up and down stairs; often in inclement weather conditions
    • Must lift 25 lbs. (office supplies, paper, occasional furniture or furnishings)
    • Must have a current driver’s license and successfully pass a post job offer motor vehicle and criminal background check

    Other Information:

    • Resume required
    • This is an hourly paid position subject to overtime pay
    • Must successfully pass post job offer criminal background and motor vehicle record check.
    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

     

    The base hourly range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly rate: $15.00 - $18.00 per hour


    Steamboat Ski & Resort Corporation is an Equal Opportunity Employer

  • Downtown Retail Assistant Manager - Flex Year Round - Full Time

    Rental/Retail
    Steamboat Springs
    $18.00 / hour

    Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

    Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

    Perks & Benefits: Year Round employees at Steamboat are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with  employer contribution as well as the perks and benefits that all Steamboat employees enjoy. These include a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates,  401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

    Fearless, guest-loving leaders needed for our retail shops! The Marmot, Steamboat Apparel and Gifts and The North Face Stores need a Retail Assistant Manager with at least one year of guest service and retail experience. We are looking for prompt, accurate and professional folks who are self-motivated and positive at all times. Cover letter and resume required.

    Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
    • Act as Manager on Duty in the absence of the Shop Manager at Steamboat Apparel and Gifts, Marmot and The North Face stores
    • Work schedule front line shifts, ringing up retail sales, keep store(s) stocked with products, merchandising, maintain the highest level of product knowledge
    • Identify and supervise staff on equipment or facility maintenance projects
    • Staff management including training, team building, coaching, and disciplinary action
    • Ability to work under stressful situations while maintaining good customer relations
    • Communicate directly and appropriately with guests regarding any issues and concerns that arise
    • Maintaining proper inventory levels for expected guest volume in conjunction with all other shops
    • Under direction of the Store Manager, administer budget and financial decisions concerning labor and expenses to meet operating budgets

    Minimum skills, experience, education and ability required for this job:
    • 1-year experience in a retail shop, preferably a ski or sport shop required
    • Must be 18 years of age or older
    • 1 year guest service experience
    • Cash handling experience required
    • Must feel comfortable using information systems including sales programs and Microsoft Office programs
    • Exceptional people and language skills
    • Prompt, accurate and professional judgment in a fast-paced environment
    • Mathematical skills - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals, and percents
    • Must maintain a professional and well-respected rental-retail operation
    • Must possess guest service skills to ensure that quality and consistent customer service standards are met
    • Must have valid driver’s license that is insurable by SSRC driver’s insurance policy
    • Must be extremely detail oriented and self motivated
    • Must be extremely detail oriented and self motivated
    • Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
    • Ability to be a consistent role model for the company’s Service Excellence standards

    Physical Requirements:
    • Ability to stand for long periods of time
    • Must be able to move box’s that weigh 1-50lbs
    • Must be able to communicate fluently in English

    Miscellaneous information:
    • Shifts to include weekends
    • Resume and cover letter required
    • This is an hourly paid position subject to overtime pay

    • Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

     

    The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

    Steamboat area base hourly pay rate: $18.00 per hour

    Steamboat Ski & Resort Corporation is an equal opportunity employer

How to Apply

Please apply online via the links provided or the APPLY HERE button

Additional info for international applicants


Contact Steamboat Ski and Resort Corp