Office with a view! Glaciers, mountains and wildlife!
Year-round
Posted:
Jan 03, 2019
Jobs in the Spotlight
Our Jobs
Seward Windsong Lodge welcomes guests for the 2019 season from May 16 - September 17.
We have supervisory and entry-level, seasonal positions available in all departments including Front Desk, Guest Services, Housekeeping, Laundry, Maintenance and Food & Beverage.
Explore our current job openings below and click the "Apply Now" button to submit your application!
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WHAT WILL I BE DOING?
The Team Administrative Specialist provides general administrative, Human Resources and payroll services for the operations. You will have a range of duties and responsibilities to include:
- Assist People & Culture with on-boarding of new hires
- Assist in the daily cash deposit
- Input all guest satisfaction cards into the database
- Assist the Groups Administrator
- Assist Front Desk Clerks with key packets and paperwork
WHAT ARE WE LOOKING FOR?
- Proficient in Microsoft Suite tools
- Excellent interpersonal skills and professional demeanor; ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees, and outside business associates
- Previous experience in a Human Resources role preferred
View Job Description -
PURSUE THE ADVENTURE IN ALASKA!
Live & work in the Land of the Midnight Sun!
Location: Seward, AK / Seward Windsong Lodge
Experience: Experience required
Start Date: May 2018We wake every day to greet glaciers, mountain peaks, and wildlife. At Pursuit, we live the dream. We are united by an intrinsic love of exploring that cannot be confined by physical borders. Every day is an opportunity to make unforgettable memories to inspire friends and families for years to come!
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Barista, you will present a courteous and positive guest service attitude. You will be responsible for making exceptional, high quality beverages to include a variety of coffee drinks and smoothies. You will also be responsible for preparing food items, cash handling and monitoring food quality and sanitary conditions. You will have a range of duties in order to assist the wait staff including:
- Sanitize work areas during shift and before the next shift
- Ensure all equipment is clean
- Follow and complete prep list each day
- Use standard recipes and presentations
- Prepare prep list for following shift
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Knowledge of proper and up to date food handling and health requirements
- Barista experience
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Busser, you will assist the wait staff in serving food, filling and re-filling drinks and cleaning the guest tables. You will have a range of duties in order to assist the wait staff including:
- Collaborate with wait staff to ensure that tables are cleared, cleaned and ready for the next guests
- Prepare dining room for guests by setting tables and stocking all necessary supplies prior to the beginning of service
- Support wait staff by assisting with delivery of food and retrieval of required supplies
- Arrange tables for large parties
- Maintain a clean and sanitary bussing station
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Positive and willing to participate on a team and work with a winning attitude
- Flexible and dependable
- Ability to bend, lift, climb stairs, and lift up to 20 pounds
- Previous busser experience will be viewed advantageously
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Cocktail Server, you will provide excellent guest service to dining guests at all times. You will interact with guests, take drink and food orders, make recommendations, process payments and ensure that guest’s needs are met. You will have a range of duties in order to assist team members including:
- Set up wait stations for the shift
- Set up the kitchen service areas for the shift
- Knowledge and understanding of the daily specials
- Ensure the proper handling of food according to health codes
- Checking identification to ensure guests are of the proper age to purchase alcohol
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- One year minimum serving experience
- Minimum 21 years of age
- Knowledge and proper and up to day liquor procedures
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As Dining Room Supervisor, you will supervise the dining area and bar employees to ensure excellent guest service and enhance the dining experience for all guests. You will have a range of duties in order to assist team members including:
- Acknowledge and understand daily menu changes
- Ensure excellent guest service through training and supervising of dining room and bar team members
- Coordinate an efficient working environment between the kitchen and front of house team members
- Accurately report food and beverage data
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Supervisory and restaurant experience
- Must be 21 years of age
- Knowledge of POS systems and procedures
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Line Cook, you will prepare menu items using standardized recipes and presentations for dining room service. You will have a range of duties in order to assist team members including:
- Use standard recipes and presentations
- Prepare food for dining room service
- Ensure all equipment is clean and safely stored
- Prep food as needed and for following shift
- Keep work area clean and sanitized at all times
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Knowledge of proper and up to date food handling and health requirements
- Kitchen experience
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Pastry Chef / Baker you will prepare various bread dough, pizza dough, standard desserts, special desserts, dessert garnishes, soups, breakfast rolls / muffins and basic preparations. You will have a range of duties in order to assist team members including:
- Use standard recipes and presentations
- Prep food as needed and for the following shift
- Sanitize work areas during shift and before the next shift
- Ensure all equipment is clean
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Knowledge of proper and up to date food handling and health requirements
- Kitchen experience
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Prep Cook, you will prepare menu items for dining room service while working efficiently with standardized recipes and presentations. You will have a range of duties in order to assist team members including:
- Sanitize work areas during shift and before the next shift
- Ensure all equipment is clean
- Follow and complete prep list each day
- Use standard recipes and presentations
- Prepare prep list for following shift
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Knowledge of proper and up to date food handling and health requirements
- Kitchen experience
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Server, you will provide excellent guest service to dining guests at all times. You will have a range of duties in order to assist team members including:
- Set up wait stations for the shift
- Set up the kitchen service areas for the shift
- Knowledge and understanding of the daily specials
- Ensure the proper handling of food according to health codes
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- One year minimum serving experience
- Minimum 21 years of age
- Knowledge and proper and up to day liquor procedures
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As Sous Chef, you will oversee and participate in the preparation of menu items for dining room services. You will instruct line cooks and prep cooks in their duties. You will assist with presentation development, maintaining budgeted food and labor costs. You will have a range of duties in order to assist team members including:
- Oversee staff, ensuring productivity and safety
- Perform weekly inventory and order items as needed
- Develop daily specials
- Ensure proper use and handling of food and equipment
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Graduate or Culinary School viewed advantageous
- Kitchen operations and staff management experience
- Ability to work independently with minimal supervision, and as part of a team
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Exit Glacier Guide, you will be responsible for guiding guests in small groups on tours to the glacier. You will have a range of duties in order to assist the wait staff including:
- Transport guests from the lodge to Kenai Fjords National Park
- Lead and narrate guided tours for guests
- Provide guests with information regarding the national park, glaciers and local natural history
- Assist Shuttle Drivers in transporting guests to local destinations as needed
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Class B passenger Commercial Driver’s License (CDL) with air break endorsement
- Must be 21 years of age
- Ability to safely lead, navigate and hike uneven terrain
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Front Desk Clerk, you will be responsible for assisting guests with reservations, guest check-in, guest checkout, tour bookings and general area information. You will have a range of duties in order to assist team members including:
- Provide guest with lodging and local area information
- Perform guest reservations, check-in and checkout procedures
- Assign guests to rooms based on requests and arrival times
- Perform basic cashier and cash handling duties
- Assist guests with retail purchases
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Previous direct guest service experience
- Familiarity with basic office equipment operation
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Front Desk Clerk Supervisor, you will be responsible for assisting guests with reservations, guest check-in, guest checkout, tour bookings and general area information. You will assist the Front Desk Manager to oversee and be responsible for the daily operations of the Front Desk and staff. You will have a range of duties in order to assist team members including:
- Provide guest with lodging and local area information
- Perform guest reservations, check-in and checkout procedures
- Train staff and implement procedures to ensure high level of guest service and efficiency
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Previous direct guest service experience
- Familiarity with basic office equipment operation
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Groups Administrator, you will be working closely with the Food & Beverage, Event Manager and Front Desk Operations Manager to assist in the maintenance of all national and international groups. You will ensure the best quality of guest service is delivered to the guest. You will have a range of responsibilities to include:
- Monitor changes to group bookings
- Maintain communication with management regarding changes to group bookings
- Maintain files and folders for all groups
- Proved a weekly schedule, detailed with all groups and events scheduled to arrive at the lodge and restaurant
- Greet the tour directors as they arrive to ensure all requirements are set for the arriving group
- Assist front desk staff as needed
- Assist Food & Beverage Manager for group events as needed
WHAT ARE WE LOOKING FOR?
- Strong interpersonal and communication skills
- Excellent organization and detail-oriented skills
- Previous guest service experience
View Job Description -
WHAT WILL I BE DOING?
Laundry Attendants are pivotal in providing dynamic guest service at the Seward Windsong Lodge. As a Laundry Attendant, you will be responsible for daily laundering and folding of Lodge linens and for the safe and efficient operation of laundry equipment. You will work with team members within your department and others to complete the following tasks:
- Safely operate laundry equipment
- Launder, fold and organize all Lodge linens
- Fill linen orders & maintain specific linen inventories
- Clean and maintain laundry equipment and facility
WHAT ARE WE LOOKING FOR?
- Ability to lift up to 50 pounds on a regular basis
- Bending, lifting and standing for long hours required
- Ability to multi-task, self-motivated
- Attention to detail
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Linen Runner, you will be responsible for stripping linens from guest rooms and stocking housekeeping storage rooms. You will assist the housekeeping staff to ensure every room meets the high standards of the lodge. You will have a range of duties in order to assist team members including:
- Strip linens from guest rooms
- Pick up and drop off laundry at the laundry facility
- Restock and clean linen closets
- Perform basic maintenance of lodge rooms
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Must possess a valid driver’s license with clean driving record
- Ability to life 50 pounds regularly
- Must be 18 years of age or older
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Night Auditor, you will be responsible for assisting guests with reservations, guest check-ins, guest checkouts and general information. You will serve as the central information center for all lodge operations. You will have a range of duties in order to assist team members including:
- Provide guest with lodging and local area information
- Perform guest reservations, check-in and checkout procedures
- Balance deposits to sales and complete all accounting forms
- Run end-of-day reports and package audit envelopes
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Previous direct guest service experience
- Familiarity with basic office equipment operation
View Job Description -
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Shuttle Driver, you will be responsible for the daily operations of the shuttle. You will have a range of duties in order to assist team members including:
- Safely transport guests and luggage to and from the Train Depot and town
- Perform light maintenance duties
- Greet arriving and departing guests
- Wash, vacuum and service vehicle at the beginning and end of each shift
WHAT ARE WE LOOKING FOR?
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Previous shuttle driving and guest service experience
- Must possess a commercial driver’s license and a clean driving record
- CPR and First Aid certifications desired
View Job Description -
WHAT WILL I BE DOING?
The Rooms department is essential in providing dynamic guest service at the Seward Windsong Lodge. As the Rooms Division Manager, you will maintain daily Front Desk, Guest Services, Housekeeping, Janitorial and Laundry departments, including work plans, staff training and scheduling. You will ensure the best guest service is provided to all guests from all departments within the property. You will work with team members within your department and others to complete the following tasks:
- Document training programs, schedules, daily procedures and work plans, safety and security standards and Customer Service involvement for the Front Desk, Guest Services, Housekeeping, Janitorial and Laundry departments
- Attend and hold department manager meetings
- Maximize staffing, hour, and wage levels for Front of House departments
- Review gaps and position openings; work with managers to fill positions as needed
- Ensure that proper documentation is transported in all company vehicles
- Ensure procedures and company standards are followed by all employees using company vehicles
WHAT ARE WE LOOKING FOR?
- 5 years’ of progressively responsible Front Desk, hotel and/or Restaurant Management experience; or any combination of management, education and training which provides the necessary skills, knowledge and abilities
- Experience in the Alaska Tourism industry preferred
- Valid US Driver’s License required
- Commitment to delivering exceptional guest service
- Positive and willing to participate on a team and work with a winning attitude
- Flexible and dependable
View Job Description