Windsong Lodge

Job List

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WHAT WILL I BE DOING?

This is a 10 month Regular Full Time Benefited Position.

The Operations Assistant provides general administrative, Human Resources and payroll services for the operations, including recruitment, employee processing, data entry, orientation, training, development, and maintenance of personnel files. The Operations Assistant provides coordination of activities and business processes that affect operations. Responsible for handling sensitive and confidential information.

WHAT ARE WE LOOKING FOR?

• Proficient in Microsoft Suite tools
• Excellent interpersonal skills and professional demeanor; ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees, and outside business associates
• Some college education in Human Resources or Business
• 2 years’ progressively responsible related experience; or any combination of education and experience that provides the required skills, knowledge and abilities
• Previous experience in a Human Resources role preferred

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WHAT WILL I BE DOING?

The Admin Assistant provides general administrative, Human Resources and payroll services for the operations. You will have a range of duties and responsibilities to include:

• Assist People & Culture with on-boarding of new hires
• Assist in the daily cash deposit
• Input all guest satisfaction cards into the database
• Assist the Groups Administrator
• Assist Front Desk Clerks with key packets and paperwork

WHAT ARE WE LOOKING FOR?

• Proficient in Microsoft Suite tools
• Excellent interpersonal skills and professional demeanor; ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees, and outside business associates
• Previous experience in a Human Resources role preferred

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As Dining Room Supervisor, you will supervise the dining area and bar employees to ensure excellent guest service and enhance the dining experience for all guests. You will have a range of duties in order to assist team members including:

• Acknowledge and understand daily menu changes
• Ensure excellent guest service through training and supervising of dining room and bar team members
• Coordinate an efficient working environment between the kitchen and front of house team members
• Accurately report food and beverage data

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Supervisory and restaurant experience
• Must be 21 years of age
• Knowledge of POS systems and procedures

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WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Banquet/Events Supervisor, you will supervise the daily operations of the events and banquet services, adhering to the Alaska Collection (TAC) standards. The Banquet/ Events Supervisor will ensure profitability while maintaining high standards of product and service for optimum guest satisfaction. As the Banquet / Events Supervisor, you will supervise the banquet and dining areas to ensure excellent guest service to and enhance the dining experience for all guests while following the establishment’s guidelines. You will maintain an enjoyable environment for guests and staff. You will account for food and beverages served, and monies collected.

• Ensure excellent guest service through the training and supervising of dining room and banquet employees
• Maintain the quality standards for environment, service and safety according to the guidelines of the Lodge
• Account for all situations on the floor including food quality, monies collected and guest relations
• Coordinate a smooth working environment between the kitchen and front of the house employees
• Be knowledgeable about, implement & supervise Serve-Safe (food safety) and TAP (alcohol management) policies at the Lodge
• Abide by state food service and alcohol service regulations

WHAT ARE WE LOOKING FOR?

• High school diploma, or equivalent
• 6 months supervisory experience
• 1 year restaurant experience or intern program experience
• Must be 21 years of age to serve alcohol
• Must have, or to be able to obtain, Alaska Food Workers card and Alaska TAP (Training for Alcohol Professionals) card

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PURSUE THE ADVENTURE IN ALASKA!

Live & work in the Land of the Midnight Sun!

Location: Seward, AK / Seward Windsong Lodge

We wake every day to greet glaciers, mountain peaks, and wildlife. At Pursuit, we live the dream. We are united by an intrinsic love of exploring that cannot be confined by physical borders. Every day is an opportunity to make unforgettable memories to inspire friends and families for years to come!

​WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Barista, you will present a courteous and positive guest service attitude. You will be responsible for making exceptional, high quality beverages to include a variety of coffee drinks and smoothies. You will also be responsible for preparing food items, cash handling and monitoring food quality and sanitary conditions. You will have a range of duties in order to assist the wait staff including:

• Sanitize work areas during shift and before the next shift
• Ensure all equipment is clean
• Follow and complete prep list each day
• Use standard recipes and presentations
• Prepare prep list for following shift

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Knowledge of proper and up to date food handling and health requirements
• Barista experience

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Bartender, you will be responsible for all bar operations and provide excellent guest service. You will have a range of duties in order to assist team members including:

• Execute bar setup and closing procedures
• Conduct proper alcohol serving procedures
• Ensure the proper handling of food according to health codes
• Close and balance assigned till, account for food and alcohol served

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Two years of bartending experience viewed advantageous
• Minimum 21 years of age
• Knowledge and proper and up to day liquor procedures

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Busser, you will assist the wait staff in serving food, filling and re-filling drinks and cleaning the guest tables. You will have a range of duties in order to assist the wait staff including:

• Collaborate with wait staff to ensure that tables are cleared, cleaned and ready for the next guests
• Prepare dining room for guests by setting tables and stocking all necessary supplies prior to the beginning of service
• Support wait staff by assisting with delivery of food and retrieval of required supplies
• Arrange tables for large parties
• Maintain a clean and sanitary bussing station

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Positive and willing to participate on a team and work with a winning attitude
• Flexible and dependable
• Ability to bend, lift, climb stairs, and lift up to 20 pounds
• Previous busser experience will be viewed advantageously

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Dishwasher, you will provide fellow co-workers with assistance in the kitchen as needed and follow all sanitary and health-related protocols. You will have a range of duties and responsibilities such as:

• Operate the industrial dishwasher
• Wash glassware and other implements by hand when necessary
• Empty and clean all trash receptacles
• Stock supplies in serving stations or storage
• Empty and clean all garbage receptacles
• Follow sanitation policies at all times
• Provide assistance to prep cook and other kitchen staff as necessary, especially at peak hours

WHAT ARE WE LOOKING FOR?

• One year experience is similar position is preferred
• Excellent critical thinking and time management skills
• Ability to safely lift 50 pounds frequently
• Self-motivated attitude and ability to work as a team member
• Attention to detail and sanitation rules

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Host, you will accurately and efficiently handing dining are monetary transactions while providing excellent guest service. You will have a range of duties in order to assist team members including:

• Set up host/cashier station for shift
• Obtain reservations, map seating arrangements, acknowledge, greet and seat guests
• Close tickets and tender change as necessary
• Acknowledge and understand daily menu changes

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Thrives in a fast-paced and high energy work environment
• Restaurant experience viewed advantageous
• Positive guest service interactions and experience
• Familiarity with computerized Point of Sale (POS) systems

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Line Cook, you will prepare menu items using standardized recipes and presentations for dining room service.  You will have a range of duties in order to assist team members including:

• Use standard recipes and presentations
• Prepare food for dining room service
• Ensure all equipment is clean and safely stored
• Prep food as needed and for following shift
• Keep work area clean and sanitized at all times

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Knowledge of proper and up to date food handling and health requirements
• Kitchen experience

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Pastry Chef / Baker you will prepare various bread dough, pizza dough, standard desserts, special desserts, dessert garnishes, soups, breakfast rolls / muffins and basic preparations. You will have a range of duties in order to assist team members including:

• Use standard recipes and presentations
• Prep food as needed and for the following shift
• Sanitize work areas during shift and before the next shift
• Ensure all equipment is clean

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Knowledge of proper and up to date food handling and health requirements
• Kitchen experience

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Prep Cook, you will prepare menu items for dining room service while working efficiently with standardized recipes and presentations. You will have a range of duties in order to assist team members including:

• Sanitize work areas during shift and before the next shift
• Ensure all equipment is clean
• Follow and complete prep list each day
• Use standard recipes and presentations
• Prepare prep list for following shift

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Knowledge of proper and up to date food handling and health requirements
• Kitchen experience

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Windsong Lodge. As the Restaurant Manager, you will be responsible for all food and beverage services at the lodge. You will assist with the hiring, training and supervision of all food and beverage staff. You will have a range of duties in order to assist the wait staff including:

• Assist upper level management in operations, with focus on Food & Beverage
• Assist with providing direction, training and development of Food & Beverage staff
• Participate in menu design and set menu pricing with input from the Kitchen Manager and management
• Responsible for the implementation, maintenance and training for ServSafe (food safety) and TAPs (alcohol management) policies

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Thrives in a fast-paced and high energy work environment
• Inspiring leadership and motivational attitude
• Must be 21 years or older
• Minimum of three years’ senior level experience in similar-sized operation
• Post-secondary education in hospitality or a related field viewed advantageous
• Must possess ServeSafe Food Protection Manager Certification

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Server, you will provide excellent guest service to dining guests at all times. You will have a range of duties in order to assist team members including:

• Set up wait stations for the shift
• Set up the kitchen service areas for the shift
• Knowledge and understanding of the daily specials
• Ensure the proper handling of food according to health codes

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• One year minimum serving experience
• Minimum 21 years of age
• Knowledge and proper and up to day liquor procedures

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As Sous Chef, you will oversee and participate in the preparation of menu items for dining room services. You will instruct line cooks and prep cooks in their duties. You will assist with presentation development, maintaining budgeted food and labor costs. You will have a range of duties in order to assist team members including:

• Oversee staff, ensuring productivity and safety
• Perform weekly inventory and order items as needed
• Develop daily specials
• Ensure proper use and handling of food and equipment

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Graduate or Culinary School viewed advantageous
• Kitchen operations and staff management experience
• Ability to work independently with minimal supervision, and as part of a team

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As Bell Staff, you will be responsible for assisting lodge guests with luggage. You will have a range of duties in order to assist the wait staff including:

• Assist guests with luggage during guest check-in and guest checkout and transporting to the guest rooms
• Ensure all guests’ luggage is correctly tagged and safely stored and transported to the assigned destination
• Greet arriving and departing guests and answer any questions or concerns

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Previous bell staff and guest service experience viewed advantageous
• Must possess valid driver’s license with clean driving record

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Exit Glacier Guide, you will be responsible for guiding guests in small groups on tours to the glacier. You will have a range of duties in order to assist the wait staff including:

• Transport guests from the lodge to Kenai Fjords National Park
• Lead and narrate guided tours for guests
• Provide guests with information regarding the national park, glaciers and local natural history
• Assist Shuttle Drivers in transporting guests to local destinations as needed

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Class B passenger Commercial Driver’s License (CDL) with air break endorsement
• Must be 21 years of age
• Ability to safely lead, navigate and hike uneven terrain

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Front Desk Agent, you will be responsible for assisting guests with reservations, guest check-in, guest checkout, tour bookings and general area information. You will have a range of duties in order to assist team members including:

• Provide guest with lodging and local area information
• Perform guest reservations, check-in and checkout procedures
• Assign guests to rooms based on requests and arrival times
• Perform basic cashier and cash handling duties
• Assist guests with retail purchases

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Previous direct guest service experience
• Familiarity with basic office equipment operation

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Front Desk Assistant Manager, you will be responsible for assisting guests with reservations, guest check-in, guest checkout, tour bookings and general area information. You will assist the Front Desk Manager to oversee and be responsible for the daily operations of the Front Desk and staff. You will have a range of duties in order to assist team members including:

• Provide guest with lodging and local area information
• Perform guest reservations, check-in and checkout procedures
• Train staff and implement procedures to ensure high level of guest service and efficiency

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Previous direct guest service experience
• Familiarity with basic office equipment operation

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Groups Administrator, you will be working closely with the Food & Beverage, Event Manager and Front Desk Operations Manager to assist in the maintenance of all national and international groups. You will ensure the best quality of guest service is delivered to the guest. You will have a range of responsibilities to include:

• Monitor changes to group bookings
• Maintain communication with management regarding changes to group bookings
• Maintain files and folders for all groups
• Proved a weekly schedule, detailed with all groups and events scheduled to arrive at the lodge and restaurant
• Greet the tour directors as they arrive to ensure all requirements are set for the arriving group
• Assist front desk staff as needed
• Assist Food & Beverage Manager for group events as needed

WHAT ARE WE LOOKING FOR?

• Strong interpersonal and communication skills
• Excellent organization and detail-oriented skills
• Previous guest service experience

Apply Now

WHAT WILL I BE DOING?

As the Housekeeping Supervisor, you will coordinate the daily cleaning and preparation of guest rooms with the Housekeeping staff. You will provide excellent Guest Service to Lodge guests. The Housekeeping Supervisor will ensure that every room is cleaned to the high standards of the Lodge. The Housekeeping Supervisor will follow trained procedures of chemical use and cleaning routines. You will have a range of duties in order to assist team members including:

• Formulate and communicate the daily direction to staff based on the arrival and departure of guests
• Oversee the detailing, cleaning and inspections of guest rooms
• Communicate effectively with the Housekeeping and Front Desk team members to ensure guest rooms are clean and ready for guest arrivals
• Place linen and chemical orders

WHAT ARE WE LOOKING FOR?

• Ability to lift up to 35 pounds on a regular basis
• Provide positive guest service
• Self-motivated and team player attitude
• Ability to multi-task and work efficiently under pressure

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WHAT WILL I BE DOING?

Laundry Attendants are pivotal in providing dynamic guest service at the Seward Windsong Lodge. As a Laundry Attendant, you will be responsible for daily laundering and folding of Lodge linens and for the safe and efficient operation of laundry equipment. You will work with team members within your department and others to complete the following tasks:

• Safely operate laundry equipment
• Launder, fold and organize all Lodge linens
• Fill linen orders & maintain specific linen inventories
• Clean and maintain laundry equipment and facility

WHAT ARE WE LOOKING FOR?

• Ability to lift up to 50 pounds on a regular basis
• Bending, lifting and standing for long hours required
• Ability to multi-task, self-motivated
• Attention to detail

Apply Now

WHAT WILL I BE DOING?

The Laundry Supervisor trains, supervises and creates the schedules for laundry staff. As Laundry Supervisor, you will be responsible for the daily laundering and folding of Lodge linen and for the safe and efficient operation of laundry equipment. You will perform daily inspections and maintenance of laundry equipment. You will work with team members within your department and others to complete the following tasks:

• Supervise, train and provide leadership to the Laundry Attendants
• Safely operate laundry equipment; launder, fold and organize all Lodge linens
• Fill linen orders and maintain specific linen inventories
• Develop and maintain positive working relationships with others, support team to reach common goals

WHAT ARE WE LOOKING FOR?

• Ability to lift up to 50 pounds on a regular basis
• Bending, lifting and standing for long hours required
• Ability to multi-task, self-motivated
• Attention to detail
• Ability to work as part of a team and motivate staff

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Linen Runner, you will be responsible for stripping linens from guest rooms and stocking housekeeping storage rooms. You will assist the housekeeping staff to ensure every room meets the high standards of the lodge. You will have a range of duties in order to assist team members including:

• Strip linens from guest rooms
• Pick up and drop off laundry at the laundry facility
• Restock and clean linen closets
• Perform basic maintenance of lodge rooms

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Must possess a valid driver’s license with clean driving record
• Ability to life 50 pounds regularly
• Must be 18 years of age or older

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Night Auditor, you will be responsible for assisting guests with reservations, guest check-ins, guest checkouts and general information. You will serve as the central information center for all lodge operations. You will have a range of duties in order to assist team members including:

• Provide guest with lodging and local area information
• Perform guest reservations, check-in and checkout procedures
• Balance deposits to sales and complete all accounting forms
• Run end-of-day reports and package audit envelopes

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Previous direct guest service experience
• Familiarity with basic office equipment operation

Apply Now

WHAT WILL I BE DOING?

Room Attendants are pivotal in providing dynamic guest service at the Seward Windsong Lodge. As a Room Attendant, you will provide comfort to our guests by ensuring that guest rooms and public areas are clean and inviting. You will work with team members within your department and others to complete the following tasks:

• Clean all rooms and other areas assigned to you
• Respond quickly to guest requests with accommodations that may enhance their experiences with the lodge
• Ensure privacy and confidentiality for lodge guests
• Address questions and concerns and report identified maintenance issues to supervisor

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Positive and willing to participate on a team and work with a winning attitude
• Flexible and dependable
• Ability to bend, lift, climb stairs, and lift up to 35 pounds
• Previous housekeeping experience will be viewed advantageously

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Shuttle Driver, you will be responsible for the daily operations of the shuttle. You will have a range of duties in order to assist team members including:

• Safely transport guests and luggage to and from the Train Depot and town
• Perform light maintenance duties
• Greet arriving and departing guests
• Wash, vacuum and service vehicle at the beginning and end of each shift

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Previous shuttle driving and guest service experience
• Must possess a commercial driver’s license with class B passenger endorsement and a clean driving record
• CPR and First Aid certifications desired

Apply Now

WHAT WILL I BE DOING?

Custodians are essential in providing dynamic guest service at the Seward Windsong Lodge. As a Custodian, you will provide daily cleaning throughout the Lodge facilities. You will have a range of duties and responsibilities to include:

• Thoroughly dust, clean, sweep, mop, vacuum, clean glass windows and doors, empty all trash and cigarette receptacles
• Report maintenance problems
• Stock and clean custodial closets; maintain dispensing equipment
• Detail and clean restrooms

WHAT ARE WE LOOKING FOR?

• Positive guest service and interpersonal communications
• Ability to lift up to 50 pounds regularly
• High school diploma or equivalent
• 1 year Custodial experience

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As a Maintenance Technician, you will undertake the responsibility to preserve the good condition and functionality of the premises. You will perform maintenance tasks of great variety to maintain the buildings, guest rooms, and grounds in the best possible condition. You will have a range of duties and responsibilities to include:

• Surveying buildings and repair mechanical systems to ensure they are consistent with health and safety standards and regulations
• Performing maintenance of electrical systems and manual repairs when necessary
• Assisting in the setup of ventilation, refrigeration and other systems and conduct repairs when necessary
• Maintaining heating and plumbing systems to ensure functionality
• Conducting general upkeep procedures and other tasks as assigned

WHAT ARE WE LOOKING FOR?

• Experience as a maintenance technician
• Basic understanding of electrical, hydraulic and other systems
• Knowledge of general maintenance processes and methods
• Working knowledge of tools, common appliances and devices
• Guest service oriented
• Strong communication and interpersonal skills

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Front Operations Manager, you will trains and develop staff at the front desk to be efficient, courteous and dedicated to ensure guest expectations and satisfaction are met. You will plan and direct all phases of the front desk and guest service operations. You will have a range of duties in order to assist team members including:

• Oversee the daily operations of the front desk team members
• Train staff to ensure a high level of guest service and efficiency
• Provide prompt service and guest satisfaction
• Serve as the central information center for all Lodge operations
• Maintain and monitor guest feedback; respond to guests in a respectful and appropriate manner

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• 3-5 years of front desk operational experience
• Must possess a valid driver’s license and clean driving record

Apply Now

WHAT WILL I BE DOING?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Housekeeping Manager, you will be responsible for managing daily operations of the housekeeping, laundry and custodial departments to ensure efficient operations and guest service. You will have a range of duties in order to assist team members including:

• Oversee housekeeping, laundry and custodial department seasonal hiring, training and overall performance
• Review daily occupancy levels to ensure guest rooms are cleaned and available by required check-in
• Perform random guest room inspections
• Oversee inventory control and ordering

WHAT ARE WE LOOKING FOR?

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• 3-5 years of housekeeping, laundry or janitorial experience in a supervisory role
• Must possess a valid driver’s license with a clean driving record