Our Jobs
Every year we hire nearly 200 seasonal employees to meet our summer seasonal needs. Some departments gear up in late March, while most job openings begin in early May and go through September, some extending into October. At a minimum, seasonal candidates are expected to be available through Sunday, September 27, 2020.
Positions in all of our departments will be available which include: Restaurants, Events, Hotel, Housekeeping, Retail, Spa, Marina, Guest Services, Grounds, Accounting and the Roche Harbor Market.
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We are seeking caring and professional individuals with excellent customer service skills and teamwork philosophy to create an exceptional guest experience. The ideal candidate will be responsible, dependable and flexible.
Must be competent in Swedish, Deep Tissue, Prenatal and Hot Stone modalities and be able to provide quality massage/bodywork for 3-5 services per day, 4-5 day per week. Must be willing to learn new modalities and body treatments. Afterglow will provide training in spa signature touches and body treatment protocols.
You will be providing massage services and body treatments to guests using Kerstin Florian Products and Spa protocols. Assess guest needs, inquire about preferences, cautious and contraindications before beginning services. Document services provided and obtain written consent to treat on intake form as required by Washington Administration Code 246-830-565.
Requirements: Current Washington State Massage License. If you obtained your license in another state, you can transfer your license to the Washington State Department of Health. https://www.doh.wa.gov/LicensesPermitsandCertificates/ProfessionsNewReneworUpdate/MassageTherapist/LicenseRequirements
Start: April 2021 or May 2021
End: Late September 2021 or Mid-October 2021
Pay: Compensation is commission based depending on experience. All Roche Harbor Resort employees enjoy resort-wide discounts.
Housing: Limited
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The ideal candidate is outgoing, with a passion for excellent customer service. This position is responsible for the greeting of guests in the spa, scheduling spa appointments and confirming via telephone scheduled appointments for the following day, managing the register for guests checking out, retail sales and balancing cash drawer at the end of the day.
We will provide training and education on our spa products sold in our retail area as well as basic knowledge of our spa treatments. The receptionist is also responsible for some spa attending during off-season shifts.
Job Requirements: -Schedule services for individuals and groups using spa software system. Provide information about spa treatments and available service times. -Update the reservations/cancellations list throughout the day, inform providers of last minute changes and resolve scheduling issues as needed by working with the spa manager and lead therapist. -Check in guests for appointments. -Provide general spa orientation to guests upon arrival. -Promote and sell spa retail and upgrade services. -Responsible for cash drawer ans accurate POS transactions for spa services and retail purchases. There is a retail incentive for achieving sales goals.
Start: Mid-April 2021
End: September 26, 2021
Pay: $15-$16 per hour worked
Housing: Limited
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Job Description:
- Work apprx. 32-50 hours per week with at least 2 days off ; varies during Holidays
- Shifts range from 6-10 hours; receiving shifts early morning; weekend and evening shifts
- ‘Time’ trucks arrive can vary greatly; as will the shift to accommodate; must be flexible
- Staff required to wear a uniform shirt and name tag provided by Roche Harbor
- Traditional summer holidays are considered normal working days/no pay differential is given.
- Ability to safely lift up to 50 lbs; operate a pallet jack & cardboard baler; organize and prioritize your daily routine
- Process deliveries in dry storage areas, food and non-food, and the walk-in coolers and freezers
- Responsible for cleanliness of all area’s following the receiving & storing of product
- Rotate product in all areas to represent a First In, First out philosophy of product usage
- Work as part of a Team and complete assigned tasks with minimum supervision
- Other tasks as assigned by the Store Manager or Shift Supervisor
Qualifications/Requirements:
- Age 21+ - including a High School graduation or G.E.D.
- Successfully work early morning and/or late evening shifts; occasional split shifts
- Meet all deliveries as scheduled allowing for irregularity in regards to arrival time
- Fluctuation in shifts with little or no notice; due to irregularity of truck delivery times**
- **Includes, but not limited to MON & WEDS (weekly)
- Lead team of 2-4 back of house staff
- Ability to work on one’s feet for extended periods of time
- Working knowledge of products: How to handle; store and rotate all product
- Demonstrate consistent work ethic with Positive Attitude
- Demonstrate ability to maintain positive working relationships with all co-workers
- Communicate clearly in written/verbal form with customers/guests; employees and management
- Ability to organize and prioritize your daily routine
- Enjoy a fast-paced atmosphere
- Maintain excellent attendance and punctuality
- Follow instructions received from Store Manager & Shift Supervisor’s
Experience Required: Previous shipping and receiving experience helpful
Wage: $15-$16 per hour depending on experience
Housing: Limited Availability
Benefits: Paid Lunch Break (30 min); employee discount (excluding the Market)
Start Date: May 1
End Date: September 30
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Job Description:
- Work approx. 30-40 hours per week with at least 2 days off
- Shifts range from 6-10 hours; receiving shifts early morning; weekend; evening shifts
- ‘Time’ trucks arrive can vary greatly; as will the shift to accommodate; must be flexible
- Staff required to wear a uniform shirt and name tag provided by Roche Harbor
- Traditional summer holidays are considered normal working days/no pay differential is given.
- Ability to safely lift up to 50 lbs; operate a pallet jack & cardboard baler; organize and prioritize your daily routine
- Process deliveries in dry storage areas, food and non-food, and the walk-in coolers and freezers
- Responsible for cleanliness of all area’s following the receiving & storing of product
- Rotate product in all areas to represent a First In, First out philosophy of product usage
- Work as part of a Team and complete assigned tasks with minimum supervision
- Other tasks as assigned by the Store Manager or Shift Supervisor
Qualifications/Requirements:
- Age 18+ - including a High School graduation or G.E.D.
- Successfully work early morning and/or late evening shifts; occasionally split shifts
- Meet all deliveries as scheduled allowing for irregularity in regards to arrival time
- Fluctuation in shifts with little or no notice; due to irregularity of truck delivery times***
- ***Includes, but not limited to MON & WEDS (weekly)
- Ability to work on one’s feet for extended periods of time
- Working knowledge of products: How to handle; store and rotate all product
- Demonstrate consistent work ethic with Positive Attitude
- Demonstrate ability to maintain positive working relationships with all co-workers
- Communicate clearly in written/verbal form with customers/guests; employees and management
- Ability to organize and prioritize your daily routine
- Enjoy a fast-paced atmosphere
- Maintain excellent attendance and punctuality
- Follow instructions received from Store Manager & Shift Supervisor’s
Experience Required: Previous shipping and receiving experience helpful
Wage: $13.69-$14.50 per hour depending on experience
Housing: Limited Availability
Benefits: Paid Lunch Break (30 min); employee discount (excluding the Market)
Start Date: June 9
End Date: September 30
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Job Description:
- Work apprx. 32-50 hours per week with up to 2 days off; excluding Holidays
- Shifts range from 6-10 hours/5-6 days per week and cashiers will be trained/scheduled to work any shift (ie AM opening, PM closing, mid-day)
- Staff required to wear a uniform Shirt and name Tag provided by Roche Harbor
- Traditional summer holidays are considered normal working days and no pay differential is given.
- Success in this position requires outstanding guest/customer service skills, ability to process sales transactions using a computerized, Point of Sale (POS) cash register, accurate cash handling with an attention for detail.
- Accept cash, check or credit card payments; complete daily cash reports
- Work as part of a Team environment
- Other tasks as assigned by the Assistant Manager or Shift Supervisor
Qualifications/Requirements:
- Age 18+ - including a High School graduation or G.E.D.
- Accept direction/coaching from Shift Supervisor
- Ability to work in a standing position for extended periods of time
- Ability to proficiently use a computerized, Point of Sale (POS) cash register
- Ability to accurately handle cash and complete daily closing reports
- Demonstrate consistent work ethic with Positive Attitude
- Demonstrate ability to maintain positive working relationships with all co-workers
- Enjoy a fast-paced atmosphere
- Maintain excellent attendance and punctuality
- Willing to assist with Product Receiving & Merchandising as assigned
- Attend Alcohol Training Class, provided by Roche Harbor
Experience Required: Previous retail sales experience helpful
Wage: $13.69 per hour
Benefits: Paid Lunch Break (30 min); employee discount (excluding the Market)
Housing: Limited Availability
Start Date: April 1, 2020 and June 1, 2020
End Date: Labor day weekend or later
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Description: Roche Harbor is Seattle Bride Magazine's Best NW Destination for the last two years. Roche Harbor executes over 250 weddings and events each year. All of our events showcase our chefs preparing and serving farm to table menus that focus on Pacific Northwest cuisine. Roche Harbors’ event culinary team prepares food that is high quality, with local meats; fish; and vegetables, and are prepared from scratch.
Requirements include:
- Excellent knowledge in kitchen fundamentals, safety and menu concepts
- Enhanced techniques and skills in menu preparation on a large volume
- Ability to work in a team environment and take direction with urgency
- Strong experience in prep, grill, sauté, oven and pantry
- Station opening/closing procedures, station inventory/production pars, food order production
Experience Required/Qualifications: 2-3 year cooking experience
Wage: $14.00-$16.00/ depending on experience
Season Completion Bonus: DOE
Housing available: Available
Start Date: May
End Date: End of September
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Event Server:
Description: Roche Harbor is Seattle Bride Magazine's Best NW Destination for the last seven years. Roche Harbor executes over 200 weddings and events each year. All of our events showcase our Chefs preparing and serving interactive menus that focus on Pacific Northwest cuisine. Roche Harbors’ event team executes indoor and outdoor weddings & events with service that create memories for a lifetime.
Requirements include:
- Must be able to lift up to 40lbs, stand on feet for a prolonged period (8-12 hours per shift), and easily bend at the waist and knees
- Able to work in outdoor venues
- Ability to multi task efficiency with urgency and confidence all the while having a smile on your face.
- Attention to detail making guests feel welcome, important, and relaxed.
- Work well in a team environment. Teams run with anywhere from 3 people to 20 people depending on the event.
- Be able to clear and keep tables clean during service.
- Assist back of the house when needed.
- Assist bartender / replenish barware when needed.
- Understand the signs of being intoxicated.
- Complete side work during and after shift.
- Willing to subsidize working hours in any of the restaurants at Roche Harbor as a secondary position mid-week bussing or hosting or Front Desk and Guest Services should event hours not be full-filled for unforeseen circumstances
- Must have WA State Food Handlers and WA State MAST
Experience Required/Qualifications: 1 full year bussing/serving experience and 18 years old+
Wage: $18.00/hour (non-tipped). Potential end of season bonus of up to a $1.00 per hour worked based on performance and start and end date are met.
Average 30+ hours per week
Employee Housing: None
Start Date: July 2021
End Date: October 2021
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Position: Event Concierge
Supervisor: Event Operations Manager
Summary: The Event Concierge primary responsibility is assisting and acting as the main point of contact for the Bride/Groom, Group Leader & their needs the day before and the day of their event. To ensure the event is set up and prepared based on their pre-negotiated planning and provide excellent, guest-first customer service in allsituations. Maintaining a calm and professional disposition.
• Participate in event Review Meeting
• Excellent communication with event Banquet Captain,Event Planner and lead set up• Assist Event Set-Up Team and communicate with lead often• Set up and take down road signage around ceremony 30 minutes prior• Communicate and record necessary adjustments to Event Timeline (if necessary)• Attend weekly Event Meetings team meetings with Banquet Captains and Event Planner• Communicate with Guest Services on transportation requests in a timely fashion and update early and often• Assist with guest services rides for the bridal party when needed• Communicate ceremony times to all resort departments affected with 30 minutes notice such as the hotel, Madrona Bar & Grill, Marina & construction crews• Meet client in their event space no later than 8:30am on day of event• Work with set up with place settings and napkin folding• Assist with removal of prior event décor items moving them to the pick up location• Locate and retrieve any rental items necessary for set up• Communicate and assist vendors when necessary and appropriate• Resolve any guest issues in a timely fashion and with a guest-first, professional attitude• Attend orientation and training meetings• Maintain a proactive, positive team focused attitude at all times• Adhere to Roche Harbor appearance standards and arrive to work on time and in proper uniform wearing your nametag for your entire shift• Be knowledgeable and available to assist as server and set-up staff when necessary• Organized, self-motivated & superior time management is required• On the spot-problem solving and on-going communication with client• Ability to make guests feel at ease and comfortable throughout the day• Assist as Event Server and Event Bar back to fulfill full time hours as a secondary positionRequired Skills and Qualifications:
• Passion for service, outgoing and pleasant personality
• Ability to make difficult decisions on the spot• Ability to resolve potential problems and emotions before they arise• Ability to work as a team and independently with self-motivation• Basic math skills• Basic computer knowledge and skills• Thorough understanding of Washington State Liquor laws• Ability to lift up to 50 pounds• Ability to stand for up to ten hoursPrimary Working Conditions: The person working in this position will work both indoors & outdoors. The position requires long hours on feet, standing, walking, lifting, bending, kneeling, and climbing stairs.
Position consists of working weekends minimally Thursday through Sundays but may change based on demand and wedding booking schedule.
Compensation: Starting at $16/hour, dependent on experience
Housing Available: No
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Guest Services Team Member
Job Category Rooms and Guest Services Operations
Location Friday Harbor, San Juan Island, San Juan IslandsBrand Roche Harbor Resort – Hotel de Haro
Schedule Seasonal Full-time
Position Type Non-Management/HourlySpend Your Summer With Us
Welcome Home. As a Seattle’s Magazine top Northwest vacation spot, 7 time The Knot best of wedding winner, and port of entry worldwide recognized marina; Roche Harbor Resort is one of a kind. Our team diving goal is providing service and experiences just as beautiful as our surroundings. Creating such memorable stays that stay with our guests for a lifetime. We invite you to explore Roche Harbor Resort.
Roche Harbor is a resort town located on San Juan Island within the San Juan Islands archipelago. Just an hour water crossing via the Washington State Ferry from Anacortes, Washington. Roche Harbor is located on the northern tip of the island, 10 miles from Friday Harbor; the main town of the island. The island is best known as a premiere, step back in time. Friday Harbor offers a charming, historic, walkable seaport just steps from the ferry landing, with small, friendly shops and restaurants, and a refreshing absence of fast-food chains.
Roche Harbor Resort is a sprawling 91 accommodation resort town. Unlike most Resorts, Roche Harbor offers a variety of accommodation types at every budget level; from European style shared bathroom units in the Historic Hotel de Haro to luxurious, modern, built homes in our Resort Village. Roche Harbor also offers multiple Food & Beverage options, Retail options, and Island popular recreational partners.
Job Summary
Guest Services is a department that works closely with the Front Desk and Guest Relations Members and supports all operations on the resort. Being able to work well as a team is a must. No, cannot be a word you have in your vocabulary. The main responsibility is to the guests, any and all needs should be met with an open, hospitable, friendly, positive, and guest first (YES!) mindset. Choreographing and assisting the Guest Relations team with in-room amenities and general guest needs/requests; no request is too big or too small. Additionally, transportation is also a large component of the job guest need rides to and from various lodging accommodations and wedding venues throughout the resort. This position needs a member that is self-motivated, flexible, quick thinking, and adaptable to unique customer needs that may arise. An ideal candidate would have previous experience in hospitality and/or customer service and prior employment working with urgent and/or emergency situations. Additionally, a candidate must hold a valid driver’s license and either hold or be willing to obtain CPR/AED certification. Trainable attitude and willingness to drive golf carts on the main guest dock is a must.
Roche Harbor Resort is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Roche Harbor Resort does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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Description: Works in the hotel to clean guest rooms, public areas and process laundry. Must be able to work as a team player to ensure attention to detail and excellent guest experience. Lodging units range from single bed room without a bathroom, to four bedroom house with kitchen.
Requirements include:
- Ability to lift and move moderate weight
- Ability to bend at knees, climb stairs
- Remain on one's feet for extended periods of time
- Excellent attention to detail
- Dedicated to providing excellent levels of job performance at a fast pace (based on guest check out and check in times)
- Must be available to work days, nights, weekends and holidays
Experience Required: 1 year seasonal housekeeping or equivalent.
Start: May 2021
End: End of September 2021 to Mid October 2021
Employee Housing Available: Limited
Wage: $15.50-$18.50 per hour depending on experience and quality/quantity of work performed. Plus tips and end of season bonus. Opportunity for full-time, year round employment, which includes benefits.
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Description: Lime Kiln Café is Roche Harbor’s only breakfast, lunch, and dinner restaurant. It features a café style menu that serves single entrees, in a relaxed dockside setting. Renown for their hearty American style breakfasts, Lime Kiln Café is also a great place to get a fast substantial meal. Lime Kiln Cafés menu is made from scratch with high quality local products.
Requirements include:
- Excellent knowledge in kitchen fundamentals, safety and menu concepts
- Enhanced techniques and skills in menu preparation on a large volume
- Ability to work in a team and take direction with urgency
- Strong experience in prep, grill, sauté, oven and pantry
- Station opening/closing procedures, station inventory/production pars, food order production
Experience Required/Qualifications: 2-3 year Breakfast cooking experience
Wage: $13.69-$16.00 + TIPS/wage varies depending on experience
Season Completion Bonus: DOE
Housing available: Available
Start Date: May 24, 2021
End Date: September 26, 2021
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Description: Lime Kiln Café is Roche Harbor’s only breakfast, lunch, and dinner restaurant. It features a café style menu that serves single entrees, in a relaxed dockside setting. Renown for their hearty American style breakfasts, Lime Kiln Café is also a great place to get a fast, substantial meal. Lime Kiln Cafés menu is made from scratch with high quality local products.
Requirements include:
- Experience with HIGH volume egg cooking.
- Sense of urgency
- Strong communication skills
- Ability to work in a fast pace team environment and take direction
Experience Required/Qualifications: 2-3 year breakfast cooking or culinary degree
Wage: $16.00-$18.00 per hour + Tips and End of Season Bonus
Housing available: Available
Start Date: April 19, 2021
End Date: September 26, 2021
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Description: Madrona Bar & Grill is the out door dining hot spot of Roche Harbor Resort. With outdoor deck seating right on the water, weekend live music, and our Pacific Northwest bistro menu, for lunch and dinner this is the place to relax, hang out, and dine. Madrona’s friendly and outing crew is looking for a team member to value and assist with creating a menu that features high quality local products, which are combined to create fresh and innovative appetizers, salads, sandwiches and entrees.
Requirements include:
- Excellent knowledge in kitchen fundamentals, workplace safety and menu concepts
- Enhanced techniques and skills in menu preparation on a large volume
- Ability to work in a team and take direction with urgency
- Strong experience in prep, grill, sauté, oven and pantry
- Station opening/closing procedures, station inventory/production pars, food order production
Experience Required/Qualifications: 2-3 years cooking in a fast paced bistro style restaurant or culinary degree
Wage: $15.00-$17.00/ depending on experience
Season Completion Bonus: DOE
Housing available: Yes
Start Date: April 27, 2020
End Date: October 25, 2020
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Description: Stewards and dish machine operators are an integral part of the restaurant and kitchen team responsible maintaining a quick flow of clean china, glassware, utensils and pots & pans from the pass through to service areas.
Requirements Include:- Must be able to lift up to 50lbs, stand on feet for a prolonged period, and easily bend at the waist
- Execute directions efficiently and effectively
- Maintain a positive attitude in a fast paced environment
- Requires self motivation and ability to have fun while working
Experience Required/Qualifications: Dish Machine Operator Experience helpful
Wage: $15.00 per hour plus tips
Season Completion Bonus: DOE
Housing available: Yes
Start Date: April 26, 2021
End Date: October 3, 2021
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Description: McMillin's Dining Room is a Pacific Northwest casual fine dining restaurant. The menu, service, and atmosphere at McMillin’s Dining Room has been bringing in regulars for decades. With water views and an engaging and social guest environment, this is where our guests come to relax and enjoy fine dining at Roche Harbor Resort. McMillin’s features high quality Northwest products that are prepared from scratch.
Requirements include:
- Must be able to lift up to 20lbs and easily bend at the waist
- Work with efficiency and urgency
- Ensure smooth operations of guest service
- Have a strong work ethic and be able to quickly learn in a fast pace environment
- Work well in a team
- Pre-bussing tables
- Clearing plates, silverware etc
- Clearing tables once guests have departed and resetting the tables
Experience Required/Qualifications: 1 year serving experience or bussing
Wage: $13.69 per hour + Tips
Housing available: no
Start Date: May 2021
End Date: Mid-October 2021
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Description: McMillin's Dining Room is a Pacific Northwest casual fine dining restaurant. The menu, food quality, and preparation at McMillin’s Dining Room has been bringing in regulars for decades. With water views and refined service, this is where our guests come to relax and enjoy fine dining at Roche Harbor Resort. McMillin’s features the small plate menu concept, with high quality Northwest products that are prepared from scratch and executed with exquisite detail.
Requirements include:
- Excellent knowledge in kitchen fundamentals, workplace safety and menu concepts
- Enhanced techniques and skills in menu preparation on a large volume
- Ability to work in a team and take direction with urgency
- Strong experience in prep, grill, sauté, oven and pantry
- Station opening/closing procedures, station inventory/production pars, food order production
Experience Required/Qualifications: 2-3 year cooking in fine dining restaurant
Wage: $16.00-$19.00/ depending on experience
Season Completion Bonus: DOE
Housing available: Available
Start Date: April 2021
End Date: October 2021
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Description: McMillin's Dining Room is a Pacific Northwest casual fine dining restaurant. The menu, service, and atmosphere at McMillin’s Dining Room has been bringing in regulars for decades. With water views and an engaging and social guest environment, this is where our guests come to relax and enjoy fine dining at Roche Harbor Resort. McMillin’s features high quality Northwest products that are prepared from scratch.
Requirements include:
- Ability to maintain sales and profit, workplace safety, housekeeping standards, labor cost, food and beverage cost & quality, and crew image
- Efficient communication skills
- Solid leadership skills that model excellence, confidence, teamwork, and create a motivational work environment
- Able to provide quick and effective support and leadership concerning all areas of a restaurant
- Sense of urgency with a hands on approach
- Maintain and monitor FOH and BOH flow
Experience Required/Qualifications: 2-3 year experience in fine dining and leadership
Pay: $25.00 per hour worked
Season Completion Bonus: DOE
Housing available: Limited
Start Date: May 2021
End Date: October 2021
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Description: Stewards and dish machine operators are an integral part of the restaurant and kitchen team responsible maintaining a quick flow of clean china, glassware, utensils and pots & pans from the pass through to service areas.
Requirements Include:- Must be able to lift up to 50lbs, stand on feet for a prolonged period, and easily bend at the waist
- Execute directions efficiently and effectively
- Maintain a positive attitude in a fast paced environment
- Requires self motivation and ability to have fun while working
Experience Required/Qualifications: Dish Machine Operator Experience helpful
Wage: $15.00
Season Completion Bonus: DOE
Housing available: Yes
Start Date: April
End Date: October
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Pool attendant must :
- over the age of 16
- able to engage guests in a fun and friendly manner
- check in guests and hand out towels, keep pool area neat & tidy
- be motivated and ready to work every day
- have a strong work ethic
AVAILABILITY,HOURS,PAY RATE, INCENTIVE, ETC.
- SEASONAL EMPLOYMENT June 2021-September 2021
- PAY $13.69
- HOURS up to 40 hrs. per week, days off will vary week to week, and must be able to work weekends and holidays, hours of operation 9am to 7pm, seven days a week
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Description: Retail sales on the floor and stocking inventory in a lifestyle store.
- Engage guests to create multiple sales
- Restocking inventory
- Daily staging
Experience Required/Qualifications: Must be at least 21 year of age. Some previous retail experience a plus
Wage: negotiable, plus commission
Benefits- Full Time Benefits (medical, dental, vision, vacation and sick pay, 401k after one year)
Housing: None
Start Date: Immediate, Year Round
How to Apply
PLEASE NOTE OUR OPERATIONAL MESSAGE RELATED TO COVID 19!
We hope to resume reviewing applications in late April.
If you're interested in an experience you'll remember for a lifetime, please complete our on-line application! International Candidates please note the following:
Roche Harbor is currently accepting applications for J-1 Visa holders for the 2020 season.
Thank You for your interest in Roche Harbor.