Our Jobs
Every year we hire nearly 200 seasonal employees to meet our summer seasonal needs. Some departments gear up in late March, while most job openings begin in early May and go through September, some extending into October. At a minimum, seasonal candidates are expected to be available through Sunday, September 27, 2020.
Positions in all of our departments will be available which include: Restaurants, Events, Hotel, Housekeeping, Retail, Spa, Marina, Guest Services, Grounds, Accounting and the Roche Harbor Market.
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Description: Beech Tree Espresso is a high volume fast paced espresso and ice-cream shop, which features Starbucks Coffee®, fresh baked pastries, and some locally made ice cream. The early morning coffee guests, love the beans and smiling faces of the crew, and love the smile that their family gets later in the day from an ice-cream treat. Beech Tree Espresso offers a refreshing snack for all members of the family with a friendly, engaging, and fast paced service.
Requirements include:
- Efficient at taking orders, running food, restocking stations, and clearing tables
- Friendly and positive personality that makes guests feel welcome and relaxed
- Work well in a team environment
- Able to learn quickly and handle pressure in a fast-paced environment
- Must be able to work days and night, weekdays and weekends, and holidays
- Passion for coffee
Experience Required/Qualifications: 1-2 years espresso barista experience
Wage: Min wage plus tips (averages $22-$25 per hour)
Housing available: Limited
Start Date: May 6, 2021
End Date: September 27, 2021 -
Barista Supervisor Responsibilities:
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
- Preparing foods, such as sandwiches or baked goods, and brewing coffee and tea, and serving items to customers.
- Packaging food and beverages for sale.
- Selling coffee and tea blends.
- Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
- Updating signage and displays to attract customers.
- Taking inventory and replenishing items in display cases, at tables, or behind the counter.
- Working in as part of a fun, high-energy team.
- Adhering to all food safety regulations and quality controls.
- Train new employees and adhere to Roche Harbor Resort standards.
- Create a fun and friendly work environment.
Barista Supervisor Requirements:
- Experience in food and beverage preparation or customer service (2+ years).
- Training and willingness to continue learning about food and beverage preparation.
- Exceptional listening and communication skills.
- Ability to walk, bend, and stand for extended periods.
- Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
- A polite, engaging personality.
- Commitment to customer satisfaction and service excellence.
- Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
Start: May 5, 2021
End: September 27, 2021
Wage: $16.00 per hour. Bonus $2.00 per hour worked. Bonus is based off of meeting budgeted sales and hours, reviews, staying for the entire season, efficiency on accounting drops and attendance (95% or better).
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Collections Supervisor:
- be a mature, outgoing, personable and responsible adult
- have great organizational skills, is able to calculate numbers, and reconcile daily revenue
- be at least 21 years of age
- love people and are able to work well with others
- Have fun and help make the marina an enjoyable work place!
Duties :being responsible for the day to day operations of registering our marina guests. To oversee the collection staff (answer questions, train, work directly with marina manager). Responsible for our long term account boats (Corresponding with guest billing and settling accounts)
- all day walking the dock and going boat to boat registering guest
- mornings -working with marina manager to organize day (boats coming and going)
- mornings - make sure all late arrivals from previous night are registered.
- afternoons- boat to boat registration and help marina manager with check out
- evenings - nightly close out and reconciliation of moorage
- evenings - organize for next days morning collector
- Have fun and help make the marina an enjoyable work place!
Schedule & Pay
- May 3, 2021 - September 27, 2021 must be able to work Mon. thru Sun. and holidays. The marina is open from 8:00am to sunset. @40hrs per week. Schedule varies week to week, days off and hours per day fluctuates from 4 to 6 days a week and 6 to 10 hours per day.
- Wage- $15.00 per hour
- Bonus - up to $2000 end of season bonus
- Housing - Limited Availability
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Collections Staff is responsible for the day to day operations of registering our marina guests. Walking from boat to boat registering our guests upon their arrival. Opening and closing procedures() and reconciling money at the end of the day.
- be a mature, outgoing, personable and responsible young adult
- have good organizational skills and are able to calculate numbers
- be at least 18 years of age
- love people and are able to work well with others
- Are able to have fun and help make the marina an enjoyable work place!
Experience: None needed and is all trainable.
Wage: $13.69 + bonus upon completion of employment agreement.
Start Date: May
End Date: End of September
Housing: Limited availability
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Dock Staff -Welcome all resort guests and dock them upon arrival. Duties include tying up boats, helping them with power, and telling them about marina and resort amenities. Dock staff also help facilitate guest needs and are responsible for keeping dock tidy(garbage & recycling)
Dock staff must be:
- outgoing, energetic, and like to have fun
- able to hustle while being on ones feet all day
- guest oriented (engaging and friendly)
- able to work as a "team" with their managers and peers.
- mature and respectful
Experience: None needed and is all trainable. Simple boating knowledge helps.
Wage: $13.69 + gratuities (gratuities vary upon individual and their ability to satisfy guests needs)
Start Date: April and May
End Date: Labor Day through Mid October
Housing: Limited availability
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Description:
The Madrona Bar & Grill is the summer dining hot spot of Roche Harbor Resort. With outdoor deck seating for up to 220 people and our Pacific Northwest bistro menu we can serve over 1500 guests a day. The Madrona Bar and Grill offers a vast array of beverages to our thirsty guests including over 15 signature cocktails, 10 draft beer selections and full compliment of White, Red and Sparkling wines by the glass. As such we are looking for up to 5 experienced Bartenders who wish to become part for our season team. You will be working a rotating weekly schedule allowing all bartenders to work both lunch and dinner shifts during the course of the summer season. The Season is from May till end of September. Depending on the month and business there may be a single bartender working or 2 bartenders each shift.
Responsibilities:
Bartenders responsibilities include:
- Making all alcoholic beverages for the entire restaurant
- providing exceptional & professional service to our guests in a high volume, fast work environment
- You need to be quick on your feet (literally and metaphorically)
- Have a polite, happy, friendly and teamwork-oriented attitude
- Enjoy talking to people and thrive in a fast-paced workplace
- Setup the bar with special attention to sanitation and expedient drink production
- Provide exceptional and attentive customer service
- Take, mix and serve orders
- Answer questions knowledgeably and make recommendations for complementary products
- Work as a team with all restaurant staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Required Skills and Attributes
- Must be able to lift up to 30lbs, stand on feet for a prolonged period, and easily bend at the waist
- Must be at least 21 years of age
- Willing to work both days shifts, (9am to 5pm) and closing shifts (5pm till 3am) Could be 5pm-12am depending on Covid rules.
- A great memory for names and faces
- Possess an EXELLENT knowledge of mixed drink ingredients, preparation techniques, drink garnishes, wine, beer, liquor and craft mixology skills
- Hands-on experience in cashier duties
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Exceptional people skills with a friendly attitude
- Responsible and trustworthy
Experience:
- A minimum of 3 to 5 (Preferred) years bartending experience and ability to take table orders as the bar has 5 tables in it as well as 7 bar stools.
Additional Compensation:
- Tips sharing. Bartenders will receive both tips directly from customers and a weighted share of a 5% of sales mandatory tip pool from the servers.
Wage: $13.69 per hour plus tips. Average is $40-$50 per hour.
Housing available: Yes
Start Date: April 26, 2021
End Date: September 27, 2021
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Description: Madrona Bar & Grill is the out door dining hot spot of Roche Harbor Resort. With outdoor deck seating right on the water, weekend live music, and our Pacific Northwest bistro menu, for lunch and dinner this is the place to relax, hang out, and dine. Madrona’s friendly and outing crew is looking for a team member to value and assist with creating a menu that features high quality local products, which are combined to create fresh and innovative appetizers, salads, sandwiches and entrees.
Requirements include:
- Excellent knowledge in kitchen fundamentals, workplace safety and menu concepts
- Enhanced techniques and skills in menu preparation on a large volume
- Ability to work in a team and take direction with urgency
- Strong experience in prep, grill, sauté, oven and pantry
- Station opening/closing procedures, station inventory/production pars, food order production
Experience Required/Qualifications: 2-3 years cooking in a fast paced bistro style restaurant or culinary degree
Wage: $15.00-$17.00/ depending on experience
Season Completion Bonus: DOE
Housing available: Yes
Start Date: April 27, 2020
End Date: October 25, 2020
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Description: Madrona Bar & Grill is the summer dining hot spot of Roche Harbor Resort. With outdoor deck seating and our Pacific Northwest bistro menu, for lunch and dinner it is fast paced and hard to find a seat. Madrona’s menu features high quality local products, which are combined to create fresh appetizers, salads, sandwiches and entrees, served in a fun, relaxing, and social environment
Requirements include:
- Ability to maintain sales and profit, workplace safety, housekeeping standards, labor cost, food and beverage cost & quality, and crew image
- Efficient communication skills
- Solid leadership skills that model excellence, confidence, teamwork, and create a motivational work environment
- Able to provide quick and effective support and leadership concerning all areas of a restaurant
- Sense of urgency with a hands on approach
Experience Required/Qualifications: 3+ years in bistro style dining with late night entertainment
Wage: $25 per hour
Season Completion Bonus: Up to $5 per hour worked if budgets are met, daily drops are accurate, reviews are 90%+ and start and finish on agreed dates
Housing available: Yes
Start Date: April 26, 2021
End Date: September 29, 2021
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The Madrona Bar & Grill is the summer dining hot spot of Roche Harbor Resort. With seating on our large outdoor over the water deck and our Pacific Northwest bistro menu, lunch and dinner are served to over 1000 guests daily in the middle of summer.
As a server at the Madrona Bar & Grill you must be at the "Top of Your Game". You must be used to operating in a high volume and high guest expectation environment. You must have the ability to handle a 5 to 8 table section and understand the difference between being a Seller versus being an order taker and if you do so you will have the ability to do over $2000 in sales per meal period in the middle of summer.
Requirements include:
- Must be able to lift and carry a tray up to 30lbs above your shoulder;
- You must be able to work on your feet for a prolonged period doing up to and over 18000 steps in a shift and easily bend at the waist;
- Be of excellent demeanor and temperament and be able to operate in a fast paced environment with up to 19 fellow Front Of The House teammates;
- Ability to multi task efficiency with urgency and confidence;
- Have a high degree of attention to detail and have the ability to make guests feel welcome, important, and relaxed;
- Have EXCELLENT knowledge of food and beverage ingredients, preparation and cooking techniques;
- Be able to read & operate a small handheld Point Of Sale about the size of a large cell phone; &
- Be able to read, write and speak conversational English.
Experience Required/Qualifications:
- A minimum of 5 years but no less than 3 years serving in a fast paced bistro restaurant;
- Be over 18 years old;
- Have recent ALOHA Point of Sale experience; &
- Hold a Washington State Food Handlers and MAST permit before start date
Wage: Washington State Min. wage ($13.69/hour) plus tips. The average per hour is $40-$50. There is a mandatory 5% of sales Tip Pool which is distributed equally to all the FOH support staff.
Housing available: Limited so please indicate on application if you will require housing. Couple housing is available and couples are encouraged to apply.
Start Date: April 26, 2021
End Date: September 27, 2021
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Description: McMillin's Dining Room is a Pacific Northwest casual fine dining restaurant. The menu, service, and atmosphere at McMillin’s Dining Room has been bringing in regulars for decades. With water views and an engaging and social guest environment, this is where our guests come to relax and enjoy fine dining at Roche Harbor Resort. McMillin’s features high quality Northwest products that are prepared from scratch.
Requirements include:
- Efficient communication skills
- Solid leadership skills that model excellence, confidence, teamwork, and create a motivational work environment
- Able to provide quick and effective support and leadership concerning all areas of a restaurant
- Sense of urgency with a hands on approach
- Cheerful and positive attitude
- Understand and monitor table rotation
- Understand and help maintain kitchen flow. Understand the relationship between FOH and BOH
- Maintain and monitor FOH and BOH flow
- Ability to multi task efficiently and with urgency
- Accurately quote wait times and maintain a waitlist. Knowledge of Open Table.
- Able to work well in a team, monitor workplace safety, learn quickly and handle pressure in a fast-paced environment.
Experience Required/Qualifications: 2-3 year experience in fine dining and leadership
Pay: $16.00 per hour plus tips. Average is $22-$25 per hour.
Housing available: Limited
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Description: McMillin's Dining Room is a Pacific Northwest casual fine dining restaurant. The menu, service, and atmosphere at McMillin’s Dining Room has been bringing in regulars for decades. With water views and an engaging and social guest environment, this is where our guests come to relax and enjoy fine dining at Roche Harbor Resort. McMillin’s features high quality Northwest products that are prepared from scratch.
Responsibilities include:
- Must be able to lift up to 20lbs, stand on feet for a prolonged period, and easily bend at the waist
- Excellent knowledge of mixed drink ingredients, preparation techniques, drink garnishes, wine, beer and liquor
- Creative and positive conflict resolution skills
- Positive and upbeat attitude
- Able to handle pressure in a fast-paced environment
Experience Required/Qualifications: 2 years bartending experience in fine dining, and over 21 years of age
Wage: $13.69 per hour + Tips. The average is $40-$50 per hour.
Housing available: Limited
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Description: McMillin's Dining Room is a Pacific Northwest casual fine dining restaurant. The menu, food quality, and preparation at McMillin’s Dining Room has been bringing in regulars for decades. With water views and refined service, this is where our guests come to relax and enjoy fine dining at Roche Harbor Resort. McMillin’s features the small plate menu concept, with high quality Northwest products that are prepared from scratch and executed with exquisite detail.
Requirements include:
- Excellent knowledge in kitchen fundamentals, workplace safety and menu concepts
- Enhanced techniques and skills in menu preparation on a large volume
- Ability to work in a team and take direction with urgency
- Strong experience in prep, grill, sauté, oven and pantry
- Station opening/closing procedures, station inventory/production pars, food order production
Experience Required/Qualifications: 2-3 year cooking in fine dining restaurant
Wage: $15.00-$17.00/ depending on experience
Season Completion Bonus: DOE
Housing available: Available
Start Date: April 20, 2020
End Date: October 4, 2020
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Description: McMillin's Dining Room is a Pacific Northwest casual fine dining restaurant. The menu, service, and atmosphere at McMillin’s Dining Room has been bringing in regulars for decades. With water views and an engaging and social guest environment, McMillin's is where our guests come to relax and enjoy fine dining at Roche Harbor Resort. McMillin’s features high quality Northwest sourced ingredients that are prepared from scratch.
Although we try to achieve a social and relaxed environment for our guest your service style will be the epitome of a Serving professional. You will be required to guide our guests through the dining experience, suggesting selections for them based on conversational inquiry of their preferences. You will understand the importance of suggestion versus just taking their orders and you should be able to confidently suggest Wine and Cocktails that compliment their dining choices.
Requirements include:
- Must be able to lift and carry a tray up to 30lbs above your shoulder and serve from a tray jack;
- Be able to stand on your feet for a prolonged period of time, walk up to and even over 10000 steps in a shift and easily bend at the waist;
- You must have a STRONG KNOWLEDGE of food ingredients, preparation techniques and the ability to memorize a menu;
- You must have an EXCELLENT WINE KNOWLEDGE and be able to confidently recommend Varietals to a table based on their food selections;
- Be familiar with using position points and the finer elements of serving;
- Ability to multi task efficiency with urgency and confidence
- Attention to detail making guests feel welcome, important, and relaxed
- Work well in a team environment and be able to communicate efficiently and effectively with the Chef.
Experience Required/Qualifications:
- 3 years fine dining and strong wine knowledge, and over 18 years old
- Be able to handle a 5 table section in a busy Fine Dining establishment;
- Have recent ALOHA Point of Sale experience and be willing to use handheld POS devices;
- Hold both a Washington State Food Handlers Permit and a Washington State MAST permit;
- Read, write and speak conversational English.
Wage: $13.69 per hour + Tips.The average is $40-$50 per hour. McMillin's servers are required to contribute 5% of their Total Sales into a daily Tip Pool which is distributed to all FOH support Staff
Housing: limited
How to Apply
PLEASE NOTE OUR OPERATIONAL MESSAGE RELATED TO COVID 19!
We hope to resume reviewing applications in late April.
If you're interested in an experience you'll remember for a lifetime, please complete our on-line application! International Candidates please note the following:
Roche Harbor is currently accepting applications for J-1 Visa holders for the 2020 season.
Thank You for your interest in Roche Harbor.