Roche Harbor Resort

Job List

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Account Clerk Job Summary

We are currently seeking an EXPERIENCED Account Clerk to join our busy department. Under the direction of the department manage. The Account Clerk is responsible for providing bookkeeping support to accounting supervisors and other managers within the department. Daily tasks including entering data into daily worksheets to the general ledger system and ensuring files are complete and maintained as needed. The Account Clerk also handles accounts payable, cash process and Accounts receivable duties, and assists accounting personnel. The ideal candidate will have a proven track record of attention to detail, a comfort with numbers, and a passion for strict adherence to process.

Account Clerk Duties and Responsibilities

• Perform bookkeeping and clerical functions
• Research, track, and resolve accounting problems
• Issue checks for accounts payable, and place checks in envelopes and mail out
• Record charges and refunds in the accounting software
• Cash
• Payroll Experience
• Record business transactions, input type vouchers, invoices, checks, account statements, reports, and other records
• Provide front desk customer service to customers who visit or call into the office
• Utilize computer systems to run databases, pay bills and order supplies; Ten Key a must, databases and bank accounts
• Excel Spreadsheet Experience
• Match invoices to work orders; reconcile and document
• Compile and sort invoices and checks, file and tally deposits, process bills for payment, and arrange and organize deposits

Pay DOE

Start: Immediately (April 1, 2019)

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Licensed Massage Therapists, we are now accepting applications for year-round therapists and summer 2019 seasonal therapists!

We have year-round and seasonal positions open for licensed massage therapists at Afterglow Spa.
Our spa is open year round (with the exception of a 3-week closure in January).
 

We are seeking caring and professional individuals with excellent customer service skills and teamwork philosophy to create an exceptional guest experience. The ideal candidate will be responsible, dependable, flexible and in good health.

Must be competent in swedish, deep tissue, prenatal and hot stone modalities and be able to provide quality massage/bodywork for 3-5 services per day, 4-5 days per week, and be willing to learn new modalities and body treatments. Afterglow will provide training in spa signature touches and body treatment protocols.  

 

Job Summary

Provide massage services and body treatments to guests using Kerstin Florian and Pure Fiji body oils and body scrubs. Assess guest needs and inquire about contraindications (e.g., allergies, medical conditions, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa services including retail offerings related to the spa. Maintain cleanliness of workstation and/or treatment room throughout shift, disposal of dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. 

You must possess a current Washington State Massage License.

If you obtained your license in another state you can transfer your license to the Washington State Department of Health. Simply go to https://www.doh.wa.gov/LicensesPermitsandCertificates/ProfessionsNewReneworUpdate/MassageTherapist/LicenseRequirements for more information.

Compensation is commission based depending on experience.

All Roche Harbor employees enjoy resort-wide discounts.

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Afterglow Spa is seeking to hire a manicurist to join our team.
We are located in Roche Harbor Resort, the premier yachting destination in the Pacific Northwest.

Our boutique nail salon specializes in luxurious natural nail services and is very busy Memorial Day-Labor Day. You must possess a current Washington State Manicurist License. If you obtained your license in another state you can transfer your license to Washington State. Simply go to www.dol.wa.gov for more information.

The ideal candidate is professional, hard working, friendly and enjoys serving guests in an upscale, yet casual environment.

Job Summary:  Provide nail care services such as manicures and pedicures to guests. Assess guest needs, inquire about contraindications, to evaluate the condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper nail care. Demonstrate, promote, and sell spa retail products. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check with the guest to ensure continued comfort throughout service. Monitor and stick to time schedule throughout the day. Clean, maintain and sterilize tools and equipment. Maintain cleanliness of workstation and nail salon throughout your shift. Dispose of dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Report accidents, injuries, and unsafe work conditions to the manager on duty.

Check out our resort and spa menu at www.rocheharbor.com

Qualified applicants should apply online and send resume to afterglow@rocheharbor.com.           Roche Harbor has limited affordable employee housing available starting early spring.

Compensation is $25 per service + gracious gratuities

Limited and affordable employee housing available on a first come basis

 

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Spa Attendant

The spa attendant greets guests and escorts them to the relaxation lounge and locker room. Spa attendants are responsible to set up the spa for scheduled treatments, keep locker room and relaxation lounge tidy and stocked, and break down and organize spa for the next business day. Ideal candidates are pleasant and friendly, and are detail oriented to enhance the guest experience. The spa attendant assists the receptionist and massage therapists to help the spa operation run smoothly.

Starting at $12 per hour (depending on experience).

Hours are flexible.

This is a great first job for a motivated, organized individual. We will provide training.

 

 

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Afterglow Spa has a rare opportunity for a year round Spa Manager to oversee the Spa operation at Roche Harbor Resort.

Overview

The Spa Manager oversees all aspects of the spa operation including massage therapy, skincare, nail care, hydrotherapy and retail. The manager must become an expert in the spa software and appointment booking system in Millennium. Staff related duties include recruiting, hiring, training, development and scheduling employees. In addition the Spa Manager will interact directly with customers to resolve any issues to ensure satisfaction with spa services and personnel.

Requirements

Qualified candidates should possess a bachelors degree or hospitality/spa industry credential, such as ISPA Spa Management Certification, and or a service credential in massage therapy, esthetics or cosmetology.

Basic computer skills in word, excel, and knowledge of or willing to master Millennium software.

Management experience in hospitality or other service industry, and experience in retail and general POS transactions.

Primary Duties and Responsibilities

Works closely with the spa director, responsible for the day to day spa operation. Must maintain a harmonious culture within the spa and support the spa mission statement. The spa manager will recruit and oversee all spa staff, manage operations budget, create and manage weekly/monthly appointment book. This includes maximizing reservations for spa services. Exceed customer expectations. Manage and maintain appropriate back bar supplies and retail inventory. Supervise facility maintenance, to ensure all equipment is in working order. Manage ordering of necessary supplies, and equipment. Work with spa director to develop spa menu, pricing and protocol. Organize and oversee staff training, development and reviews. Assist spa director in creating annual operational budget for the spa. Responsible for budgeted financial results. Create marketing and promotional campaigns. Organize training and events with product vendors.

Compensation is hourly DOE, plus year end performance budget

Ability to perform commissionable services may be negotiated.

Benefits include health insurance, paid vacation, 401 K

Qualified applicants please complete application and send resume to lodgingmgr@rocheharbor.com

 

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Afterglow Spa is seeking a year-round full-time spa receptionist to join our team in 2019.

The ideal candidate is outgoing, with a passion for excellent customer service. The receptionist is responsible for greeting guests in the spa, scheduling spa appointments, managing the register for guests checking out, retail sales and balancing cash drawer at end of day. We will provide training and education on our spa products that we sell in our retail area. The receptionist is also responsible for some spa attending during off peak shifts. Incentives available for achieving monthly retail goals (spa services and products).

Year round employees maintaining 1500 hours per year are eligible for health insurance, 401k plan and paid vacation time.

Compensation is hourly $13-$15/hour DOE

Qualified applicants, please complete an application and send resume to spamanager@rocheharbor.com

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Housekeeping for Roche Harbor Resort

40 hours per week.  Some overtime available during busy weeks.

October until April.

Must be able to lift 30 pounds, bend at knees, climb stairs, climb ladder, work in teams or work individually, work during week and weekends and holidays.

Clean hotel rooms, condos, cabins, houses, suites, general areas of resort.

Housing available.  $300 deposit.  Rent $70-$200 per week.