Roche Harbor Resort

Job Overview:
The Spa Supervisor oversees the daily operations of the spa, ensuring smooth guest experiences, staff performance, and adherence to spa standards. This role includes managing the front desk, treatment schedules, and spa attendants, while maintaining a clean, organized, and welcoming environment. The Spa Supervisor will also participate in fractional spa director/consultant training to learn all roles and responsibilities related to the unique culture and operations of Afterglow Spa.

Responsibilities:

• Supervise and support spa staff, including front desk associates, massage therapists, estheticians, nail technicians, and spa attendants
• Oversee daily operations, including guest check-ins, appointment scheduling, and retail sales
• Ensure the relaxation area, locker rooms, and treatment areas are tidy, restocked, and well-maintained
• Handle guest concerns and resolve issues promptly, providing exceptional customer service
• Monitor treatment schedules and ensure efficient staff utilization
• Assist with inventory management and retail product sales, including maintaining stock levels and organizing retail displays
• Enforce spa policies and procedures to ensure a high standard of cleanliness, service, and professionalism
• Conduct staff training and development to align with the spa’s standards and guest expectations
• Collaborate with management on spa promotions, operational improvements, and staff performance
• Participate in fractional spa director/consultant training to gain a comprehensive understanding of Afterglow Spa’s culture, operations, and business strategies, preparing for future leadership roles
• Act as a liaison between staff and spa management to ensure communication and alignment of goals

Qualifications:

• Prior experience in a supervisory role, preferably in a spa or hospitality setting
• Strong leadership, organizational, and customer service skills
• Ability to multitask and manage a team in a fast-paced environment
• Knowledge of spa services, treatments, and products
• Flexibility to work weekends, holidays, and peak seasons
• Willingness to participate in comprehensive training programs to fully understand all aspects of spa operations and culture

Seasonal Spa Supervisor

Pay Range: $22 - $28 per hour
Supervisory roles typically earn more due to additional responsibilities, such as staff management and guest issue resolution. Compensation may also include performance bonuses depending on the resort.

Discounts ranging from 20-35% from across the resort.  Free use of the pool and tennis courts.  Accrued Sick PTO (can be used after 90 days of employment).

Housing: Limited

Start: March 17, 2025

End: October 26, 2025

Please note that this position could turn into a full time year round position with Health Benefits, 401k.

Egg Cook and Hash Slayer Lime Kiln Café

Lime Kiln Café is Roche Harbor’s local joint, located at the end of our historic wharf building surrounded by saltwater.  The Cafe opens early in the morning making donuts from scratch and serving a hearty mid-west style breakfast with crispy hashbrowns dripping with butter, fresh egg creations, famous thin style pancakes and iron skillet retro hash dishes Lime Kiln Cafés menu is made from scratch with high quality local products.

Responsibilities of Egg Cook include:

• Possess a Valid Washington State Food Workers Card (ServSafe® Certificate is helpful but does not qualify/replace a Washington State Food Worker Card)
• Passion for cooking and the willingness to learn from others
• Sense of urgency and commitment to high quality
• Celebrates the importance of team in creating high quality guest experience
• Exceptional knife skills and knowledge of kitchen fundamentals
• Respects the importance of procedures, policies and recipes and able to teach others
• Show up to work each day refreshed and ready to help the team with new challenges
• Mastery the physics of cooking eggs and how they reacts to heat
• Ability to work 8 active egg pans and poaching water for 4 hours
• Delivers high quality omelets, scrambles and call eggs in a fast paced environment
• Ability to teach others how to master egg cooking

Experience Required/Qualifications: 2-3 year breakfast cooking or culinary degree. Egg mastery in high volume breakfast house. Able to prepare all egg preparations in pans including; call eggs, poached, omelets, scrambles, frittata, hash and more.

Start Date: August 12, 2024

Full time/year round.  Medical, dental, some vision.  Paid vacation and paid sick time.  Discounts across the resort ranging from 20-35% off.  Free use of pool and tennis courts.

Wage: $20.00 per/hr. + Tips        Overtime Rate (after 40 hrs.): $30.00 per/hr. + Tips

Tip Income: $5 to $7 per/hrs. Plus more in July and August         

Housing is available.  Rent is paid weekly through payroll.

Other Compensation:

• Chef Uniforms provided with cleaning services. (Chef coat, pants, hat and apron) Culinary staff to provide safety shoes and optional knife set
• End of Season Bonus of $1.00 for every hour worked.  Termination of employment forfeits all bonus accrual.

Job Overview: The Fine Garden staff member is responsible for overseeing and executing high-quality gardening and landscaping projects for assigned areas. This role involves hands-on gardening, and ensuring the overall aesthetic and health of the gardens are upheld to the best standards.

Key Responsibilities:

1.           Garden Maintenance:

.               Implement plant care routines including watering, pruning, weeding, and fertilizing for assigned areas.

.               Monitor plant health and address any issues such as pests and diseases.

.               Perform soil preparation and planting of seasonal flowers, shrubs, and trees.

2.            Design and Planning:

.               Implement garden layouts as per design plans, maintaining aesthetic quality.

3.            Operations:

.               Maintain gardening tools and equipment to ensure they are in good working condition, keep grounds bay clean and organized.

.               Ensure all gardening activities comply with safety regulations and standards.

4.            Customer Relations:

.               Interact professionally with clients, visitors and employees, answering their questions.

.               Provide expert advice on plant care and garden maintenance.

.               Address client concerns and feedback promptly and effectively.

5.            Continuous Improvement:

.               Stay updated on the latest gardening techniques and trends.

.               Participate in professional development opportunities and training.

.               Suggest improvements to enhance the efficiency and quality of garden operations.

6.           Assigned areas for the fine gardening crew:

.              Private garden areas for the homeowners from the confirmed list.

.              Common areas for the units with private garden.

.              Rose garden

.              Sunken garden

.              Pavilion courtyard

.              McMillin suites

.              West Lawn (Flag pavilion)

.              Flower and tree containers

Physical Requirements:

Ability to lift up to 50 pounds. Capability to perform physical tasks such as digging, bending, and standing for long periods. Willingness to work in varying weather conditions.

Benefits:

20-35% discounts across the resort (restaurants, grocery, spa and retail). Free use of pool and tennis courts.  Health Insurance after 61 days (medical, dental and vision). 401K after 1 year of full time employment.  Medical flight insurance.

Housing:

Limited

Job Overview: The Fine Garden Lead Position is responsible for overseeing and executing high-quality gardening and landscaping projects for assigned areas. This role involves supervisory duties, hands-on gardening, and ensuring the overall aesthetic and health of the gardens are upheld to the best standards.

Reports To: Garden Manager or Landscape Supervisor

Key Responsibilities:

1.        Supervision and Leadership:

.          Lead and manage a team of gardeners.

.          Provide training, guidance, and performance feedback to team members.

.          Delegate tasks efficiently and ensure timely completion of projects.

.          Monitor the time used for accomplishing the task(s) and provide a written record by the end of each operational week.

.          Create a weekly plan for the next week and present it by the end of the previous operational week for approval.

2.        Garden Maintenance:

.           Implement plant care routines including watering, pruning, weeding, and fertilizing for assigned areas.

.           Monitor plant health and address any issues such as pests and diseases.

.           Perform soil preparation and planting of seasonal flowers, shrubs, and trees.

3.        Design and Planning:

.           Collaborate with the Garden Manager to develop garden designs and plans.

.           Assist in the selection of plants and materials for new projects.

.           Implement garden layouts as per design plans, maintaining aesthetic quality.

4.        Operations:

.           Maintain gardening tools and equipment to ensure they are in good working condition.

.           Keep accurate records of plant care, garden activities, and inventory.

.           Ensure all gardening activities comply with safety regulations and standards.

5.        Customer Relations:

.           Interact professionally with clients, visitors and employees, answering their questions.

.           Provide expert advice on plant care and garden maintenance.

.           Address client concerns and feedback promptly and effectively.

6.        Continuous Improvement:

.           Stay updated on the latest gardening techniques and trends.

.           Participate in professional development opportunities and training.

.           Suggest improvements to enhance the efficiency and quality of garden operations.

Assigned areas for the fine gardening crew:

.              Private garden areas for the homeowners from the confirmed list.

.              Common areas for the units with private garden.

.              Rose garden

.              Sunken garden

.              Pavilion courtyard

.              McMillin suites

.              West Lawn (Flag pavilion)

.              Flower and tree containers

Must be able and fit to: lift 50+ lbs, climb stairs and ladders, bend at knees to kneel for long periods of time, stand for long periods of time.

Discounts across the Resort: 20-35% for F and B.  20% Retail and Spa.  Free use of Pool and Tennis Courts.

Benefits: For full-time/year-round: Health Insurance after 61 days (medical, vision, dental), paid sick and vacation hours, 401K after 1 full year of working, Medical flight coverage.

Weekly bonus of up to $2 per hour worked.

Yearly bonus- discussed with manager. 

Roche Harbor Utilities (San Juan Island)

Certified Water or Wastewater Treatment Operator

Water and Wastewater Utility Worker

Roche Harbor is seeking a Washington State certified operator inWater Treatment (WTPO 1) and/or Wastewater Treatment(Group 1). 

Roche Harbor Utilities operates a water treatment plant, wastewater treatment plant, and propane distribution system. 

Supervision:

Employee reports to supervisor or senior plant operator. 

Duties, Responsibilities and Requirements

1. Performs tasks necessary to maintain structures, equipment, and grounds at the water treatment plant, wastewater treatment plant, distribution, collections and propane system. Monthly meter reading. 

2. Cleans all plant equipment, pumps, motors, floors and walls on a periodic schedule to maintain established sanitary standards.

3. Work is medium heavy in nature, occasionally performed under hazardous or adverse weather conditions and requires attention to prevent errors or injury. Employees occasionally work in traffic, near moving mechanical parts and in high, precarious places and with toxic or caustic chemicals, and the risk of electrical shock. The noise level in the work environment can be moderate to loud. This is a physical job, the ability to kneel, walk, stoop, climb ladders, bend and carry 50 lbs. frequently throughout the day.

4. Ability to use or operate a variety of hand and power tools (weed eater, chain saw, chop saw) and motorized equipment safely and efficiently.

5. Obtains samples according to established procedure; performs standard laboratory tests. Monitor all plant operations and record data. Dedication to accurately maintain records and prepare reports.

6. Ability to react quickly and calmly in an emergency.

7. Attention to detail, initiative, problem solver and a willingness to learn new skills.

8. Ability to work effectively alone or in a team. Routine contact with other employees but must be able to work under limited supervision. Follows established procedures, maintains good communication with coworkers and supervisor.

9. Proper use of personal protective equipment.

10. Perform all work in accordance with local, state, and federal laws, rules, and regulations and in compliance with all departmental safety policies and procedures. This includes using appropriate safety devices and equipment.

11. Previous plumbing, electrical and mechanical aptitude,and propane experience a plus.

12. Flexibility in workdays and work hours based on seasonal needs. 

13. Current driver’s license is required.

14. Must have State of Washington operator certification in Water Treatment (WTPO 1) and/or Wastewater Treatment (Group 1).

Wages:  

30.00 to 36.00 Depending

Benefits

Health, Dental, Vision, 401K after 1 year, Vacation and Sick Leave

Dominiques is a fan favorite store for yachters vacationers and locals. We sell a variety of high-end liquor and wine as well as upscale home furnishings. 

Job duties:  

• Retail sales on the floor and stocking inventory in a lifestyle store.

• Engage guests to create multiple sales 

• Restocking inventory

• Daily staging 

• Cashiering

• Daily cleaning and tidying of store

Experience Required/Qualifications: 

-Must be at least 21 years of age.  

-Some previous retail experience a plus

-must attend Alcohol Training Class, provided by Roche Harbor and receive Class 12 mixologist permit

-Must be able to lift 30lbs

-Ability to work on one’s feet for extended periods of time

-Demonstrate consistent work ethic with Positive Attitude

-Demonstrate ability to maintain positive working relationships with all co-workers

-Communicate clearly in written/verbal form with customers/guests; employees and management

-Enjoy a fast-paced atmosphere

-Maintain excellent attendance and punctuality

-Follow instructions received from floor manager and store owner.

Employee perks

-30% off at our four retail stores on all non alcohol items

-Employee discounts at all other restaurants and stores at the resort including the grocery store. 

-30 min paid lunch break

Wage: $20 plus commission

Housing: None

Start Date: April 1

End: September 15

2-4 shifts weekly

Dominiques is a fan favorite store for yachters vacationers and locals. We sell a variety of high-end liquor and wine as well as upscale home furnishings. 

Job duties:  

• Retail sales on the floor and stocking inventory in a lifestyle store.

• Engage guests to create multiple sales 

• Restocking inventory

• Daily staging 

• Cashiering

• Daily cleaning and tidying of store

• Work side by side with Retail Director 

• Ordering and weekly/monthly inventory 

Experience Required/Qualifications: 

-Must be at least 21 years of age.  

-Some previous retail experience a plus

-must attend Alcohol Training Class, provided by Roche Harbor and receive Class 12 mixologist permit

-Must be able to lift 30lbs

-Ability to work on one’s feet for extended periods of time

-Demonstrate consistent work ethic with Positive Attitude

-Demonstrate ability to maintain positive working relationships with all co-workers

Full time with benefits (Health- medical, dental, vision. 401k after 1 year. Discounts across the resort. Flight insurance for your household.)

Employee perks

-30% off at our four retail stores on all non alcohol items

-Employee discounts at all other restaurants and stores at the resort including the grocery store ranging from 20-35%  

-30 min paid lunch break