Resort Group, LLC

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The Chateau Chamonix, a beautiful slope-side property, has a unique opportunity for an Operations Manager. 

Salary $52,000-$62,000 annually. 

Temporary shared employee housing available April-November! 

PERKS AND MORE 

• Merchant Ski Pass Program
• Paid Time Off
• Comprehensive Health Plan (HSA-Compatible)
• Dental Plan
• Vision Plan
• 401K Retirement plan with company match
• Life Insurance
• Discount Lodging Benefits
• Discounts on Activities & Events
• Competitive Pay
• Professional Work Environment
• Great Employee Parties!

Summary:  The Operations Manager is located on-site to oversee the daily operations, the rental operations and assist the General Manager with the association management functions for commercial, resort, or residential homeowner association properties. This position will be located at Chateau Chamonix. 

 Essential Duties and Responsibilities include the following.  Other duties may be assigned.  

 Hires quality employees, trains, and actively participates in planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.  Assures adherence to management company policies and established operating and safety procedures.

 Responsible for the day-to-day operations of the guest service, housekeeping and maintenance departments as it relates to the rental operations of the company and adheres to the service standards set by the General Manager.

 Oversees the setup, management, organization, staff hiring, training and scheduling of operations staff. Assist with initial training and orientation for new staff, as well as ongoing training. 

Oversee process and procedures to ensure the safety of employees, homeowners and guests on or around company’s properties.  

Continuously pursues proactive ways to keep the General Manager informed and aware of matters pertaining to staff, owners, guests, and the property. 

Maintains regular office hours on-site to provide oversight of staff, troubleshoot guest service issues, and to enable proper owner service and communications.  

Ensures that all common areas are in acceptable condition, directs cleaning or repairs necessary with housekeeping or maintenance staff, suggests improvements to Board for future capital reserve projects to be presented at association board meetings. 

Provides support to the General Manager with project management for upkeep maintenance, alterations, and capital improvement projects through the following: arranges necessary contractors, monitors and reports on progress, addresses problems in quality or safety, inspects project for final release, coordinates with appropriate departments. 

Assists with contracts for services of, security, maintenance, and grounds keeping personnel and onsite caretaking personnel if required. 

Assists General Manager with accounting functions, preparation of budgets, validates postings against budgetary line items, and financial statement preparation, including personal review of all work orders for accuracy and variances that may need adjustment.  

Responsible for the housekeeping maintenance and guest services / front desk budget in conjunction with each department as it relates to the needs of the business. 

Assists with the coding of all operations related invoices to general ledger accounts. 

Report and monitor completion of repairs in individual units.  Communicate with the maintenance department regarding the status of a repair and keep the owner and reservations team (if applicable) informed throughout the process. 

Assist the General Manager in preparation of Association meetings. 

Assist in updating and maintaining association records regarding, reports, minutes, declarations, articles of incorporation, by-laws, and rules and regulations.  

Assist with educating owners about the declarations, articles of incorporation, by-laws, and rules and regulations of their particular property. 

Enforcement of Rules & Regulations.

 Monitor and stay informed regarding the operations and current issues of the associations. 

Under the direction of the General Manager, assists in pursuing proactive ways to keep associations informed and aware of matters pertaining to their investment.  

Works to ensure that the services provided meet our first-class standards.   

Must maintain a good driving record to the satisfaction of our insurance company, to drive for company business.

Temporary shared employee housing to help get you on your feet available April-November! 

Come work with an amazing team in beautiful Steamboat Springs, CO!

Now hiring skilled people for Full-Time Year-Round and Part-Time Maintenance Positions!

 

Set of Maintenance positions includes responsibilities that range from Grounds to Maintenance Supervisor.

 

Pay starts at $19/hr with potential of up to $28.00/hr depending on experience and skillset. Hourly pay equivalent to $39,520-$58,240 annually. 

 

All skill levels in landscaping, grounds, carpentry, plumbing, and limited electrical knowledge are encouraged to apply. Valid driver's license or Pool/Spa maintenance knowledge/certification a plus!

 

 

PERKS AND MORE 

• Merchant Ski Pass Program
• Paid Time Off
• Comprehensive Health Plan (HSA-Compatible)
• Dental Plan
• Vision Plan
• 401K Retirement plan with company match
• Life Insurance
• Discount Lodging Benefits
• Discounts on Activities & Events
• Competitive Pay
• Professional Work Environment
• Great Employee Parties!

(PTO, Medical, D/V, 401k, and Life Insurance reserved for FTYR employees)

Temporary shared employee housing to help get you on your feet available April-November! 

Looking for a career in beautiful Steamboat Springs, CO and have supervisory experience in hospitality? We are now accepting applications for one of our amazing front desks!  

 

$21-23/hr DOE

 

 

PERKS FOR YEAR ROUND FULL TIME EMPLOYEES:

• Merchant Ski Pass Program • Comprehensive Health & Dental Plan • 401K Savings Plan with company match • Life Insurance • Paid Time Off • Discount Lodging Benefits • Discounts on Awesome Activities & Events • Competitive Pay • Professional Work Environment • Great Employee Parties!

We are seeking a Year Round/Full Time Guest Service Supervisor to provide support in training and shift supervising Guest Service Agents at our core front desk. This position is responsible for ensuring processes and procedures in front office operations are being upheld and completed timely by staff in order for our team to deliver exceptional hospitality and guest experiences.

Tasks include overseeing the daily responsibilities of a front office operations to include checking guests in and out, providing concierge services, responding to guest and owner requests, and coordinating with housekeeping and maintenance staff.

If you enjoy hospitality, are professional, personable, and have supervisory skills, we invite you to join our team.

 

Summary: Coordinates front office activities of hospitality or property management division and resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Understand reservation system 

Confers and cooperates with other department heads to ensure coordination of guest and owner services: housekeeping, maintenance, shuttle and personally fulfills required task(s) if the need arises.

 Trains, actively participates in planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Assures adherence to management company policies and established operating and safety procedures.

Develops and implements training procedures to assure development and retention of a quality work force, and to ensure health and safety protocols are followed by all staff. This includes initial training and orientation for new staff, as well as ongoing training for experienced staff.

Creates an orderly system to ensure each Guest service agents can efficiently and effectively perform the following tasks, and frequently is required to perform these tasks personally:

Answers inquiries pertaining to lodging policies and services.

Advises guests of available activities such as skiing, skating, sleigh-rides, local events and other activities or concierge services as requested.

Interfaces with vendors and suppliers to ensure adequate delivery of supplies and services.

Greets guests and owners.

Maintain a secure key control system to ensure the safety of our guests, owners, and their property.

 

 

Housing options available! 

Join the amazing team at one of our premier properties, Trappeur's Crossing! 

$26-$30/hour  (Salary equivalence of $54,080 - $62,400 annually)

Work in beautiful Steamboat Springs, CO where no day is the same day! You will use your skills and work with a close team of maintenance professionals to help us maintain our properties.

If you are an experienced maintenance manager looking for a job with career growth potential, benefits, & perks, please consider joining our team. We require a varied skill set, including experience in staff oversight, budgets, facility maintenance, computer skills, & basic facility repair/capital project knowledge. 

PERKS AND MORE: · Comprehensive Medical Plan (HSA Compatible) · Health Savings Account · Dental Plan · Vision Plan · 401K Retirement plan with company match · Life Insurance · Dependent Care Flexible Spending Account · Other Voluntary Benefit options (Accident, Short-Term Disability) · Paid Time Off · Discount Lodging Benefits · Discounts on Awesome Activities, Events & Local Dining · Athletic club/Pool membership discount (Old Town Hot Springs) · Merchant Ski Pass Program · Competitive Pay · Professional Work Environment · Great Employee Parties! 

 

Summary: Supervises and coordinates activities of workers engaged in maintaining and repairing physical structures of buildings and grounds by performing the following duties. 

  

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

Responsible for quality control of work done within zone. 

Responsible for proofing time sheets to ensure data is honest, accurate and turned in promptly. 

Takes initiative to identify future projects and needs. 

Responsible for updates to owner liaisons and directors on projects and major tasks. 

 Maintains HOA building plan archives. 

 Assist with new employee. 

 Assist with new employee recruiting and on-boarding. 

Assist with employee staff discipline and personal record keeping. 

Works to maintain HOA budgets. 

Must demonstrate sufficient mastery of software to be able to teach work order and time keeping to new employees.   

Coordinates purchase of uniforms.   

Maintains automotive records for department.   

Attends and speaks on behalf of the department at HOA and board meeting. 

Enforces safety policies.   

Inspects properties and identifies needed projects.   

Provides updates to HOAs and upper management.   

Oversees Maintenance department.   

Responsible for hiring and training of Maintenance Leads.   

Coordinates with VP of Operations to achieve HOA goals.   

Develops long term goals for department.   

Responsible for department budget.   

Ensures that company policies are being adhered to.   

Promotes a culture of safety.   

Approves PTO request for all maintenance staff.   

Directs workers engaged in cleaning, painting and performing structural repairs to masonry, woodwork, hardware and furnishings of buildings and units.   

Directs workers engaged in ground maintenance activities, such as snow removal, mowing lawns, trimming hedges, removing weeds, and raking and disposing of leaves and refuse.   

Hires quality employees, trains, and actively participates in planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.   

Assigns, prioritizes and ensures all work orders are satisfactorily completed. Will prioritize work orders in order of importance before assigning to staff, while maintaining the priority of larger, on-going projects.   

Maintain a pleasant and efficient working atmosphere with all staff members through open lines of communications.   

Develops and implements training procedures to assure development and retention of a quality work force, and to ensure health and safety protocols are followed by all staff. This includes initial training and orientation for new staff, as well as ongoing training for experienced staff.   

Maintains high quality standards for the buildings, grounds and mechanical plants, ensuring that public areas, rental units, buildings and grounds meet first class standards at all times.   

Coordinate a preventative maintenance program to ensure that each property and unit is kept in excellent shape.   

Take property inspections on a regular basis to assure quality of work being completed.   

Implement a system to alert owners and Owner Liaisons/General Managers of potential problems that might arise.    

Build and maintain a working relationship with vendors to achieve optimal service levels in daily and emergency situations   

Requisitions, tracks, & maintain tools, equipment and supplies for department.     

Tracks and maintains sufficient supply inventories for maintenance work orders and unit materials.   

Inspects completed work for conformance to reasonable specifications and standards.   

Studies production schedules and estimates worker hour requirements for completion of work orders (job assignment).   

Interprets company policies to workers, monitors and enforces safety regulations.   

Establishes or adjusts work procedures to meet production schedules, while never sacrificing safety.   

Suggests changes in working conditions and use of equipment to increase efficiency of work crew.   

Analyzes and resolves work problems or assists workers in solving work problems.   

Initiates or suggests plans to motivate workers to achieve work goals. 

  

Maintains time and production records and inputs data into our Work Order Module in TRACK software. Ensures these records are maintained on a daily basis, legible and consistent with work order billing. Work orders shall be organized and include all materials and information necessary for accurate billing. 

Performs activities of workers supervised.   

Must maintain a satisfactory driving record and valid drivers license in order to comply with our insurance requirements of non-livery drivers.   

Drives to and from properties in a safe and lawful manner. Always being mindful of safety and adherence to the rules of the road.    

 

Housing options available! 

Salary equivalence of $49,920-58,240 annually.

We are looking for a can-do person to take over the role of Maintenance Supervisor for our Storm Meadows property! 

No day is the same day. You will use your skills and work with a close team of maintenance professionals to help us maintain and enhance our portfolio of properties, nightly rentals, and/or commercial facilities.

If you are an experienced maintenance supervisor looking for a job with career growth potential, please consider joining our team.  We require a varied skill set, including experience in staff oversight, budgets, facility maintenance, computer skills, & basic facility repair/capital project knowledge.

Summary: Supervises and coordinates activities of all workers engaged in maintaining the overall cleanliness and physical appearance of buildings, structures, grounds, common areas and rental units of all resort properties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Acts in the best interest of the department in the absence of the Maintenance Manager.

Directs workers engaged in cleaning, painting and performing structural repairs to masonry, woodwork, hardware and furnishings of buildings and units. Directs workers engaged in ground maintenance activities, such as snow removal, mowing lawns, trimming hedges, removing weeds, and raking and disposing of leaves and refuse.

May hire quality employees, trains, and actively participates in planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

Assigns, prioritizes and ensures all work orders are satisfactorily completed. Will prioritize work orders in order of importance before assigning to staff, while maintaining the priority of larger, on-going projects.

Maintain a pleasant and efficient working atmosphere with all staff members through open lines of communications.

Develops and implements training procedures to assure development and retention of a quality work force, and to ensure health and safety protocols are followed by all staff. This includes initial training and orientation for new staff, as well as ongoing training for experienced staff.

Maintains high quality standards for the buildings, grounds and mechanical plants, ensuring that public areas, rental units, buildings and grounds meet first class standards at all times.

Coordinate a preventative maintenance program to ensure that each property and unit is kept in excellent shape.

Take property inspections on a regular basis to assure quality of work being completed.

Implement a system to alert owners and Owner Liaisons/General Managers of potential problems that might arise.

Build and maintain a working relationship with vendors to achieve optimal service levels in daily and emergency situations

Requisitions, tracks, & maintain tools, equipment and supplies for department.

Tracks and maintains sufficient supply inventories for maintenance work orders and unit materials.

Inspects completed work for conformance to reasonable specifications and standards.

Studies production schedules and estimates worker hour requirements for completion of work orders (job assignment).

Interprets company policies to workers, monitors and enforces safety regulations.

Establishes or adjusts work procedures to meet production schedules, while never sacrificing safety.

Suggests changes in working conditions and use of equipment to increase efficiency of work crew.

Analyzes and resolves work problems, or assists workers in solving work problems.

Initiates or suggests plans to motivate workers to achieve work goals.

Maintains time and production records and inputs data into V12 Homeaway Software. Ensures these records are maintained on a daily basis, legible and consistent with work order billing. Work orders shall be organized and include all materials and information necessary for accurate billing.

Performs activities of workers supervised.

Must maintain a satisfactory driving record and valid driver’s license in order to comply with our insurance requirements of non-livery drivers.

Drives to and from properties in a safe and lawful manner. Always being mindful of safety and adherence to the rules of the road.

Communicates with supervisors and front desk staff of potential problems that might arise or affects guest or owner satisfaction or safety.

Adheres to company policies and follows all safety regulations.

Other duties may be assigned as necessary.