Experience an authentic and remote Native village with Alaska-sized adventures and unspoiled wilderness
Have you always wanted to spend a summer working in a remote Alaskan village while expanding your customer service skills? Has the beauty of Alaska been calling your name? Are you looking to spend time away from the hustle and bustle of city life? Do you enjoy being a part of a team and working in the tourism industry? If so, Icy Strait Point wants to talk to you!
Icy Strait Point is a private cruise ship destination located on Chichagof Island in the archipelago of Southeast Alaska. One of four communities on the island, it is the largest Tlingit community in Alaska and has a population of 765 year round residents.
About Icy Strait Point
About Icy Strait Point
Icy Strait Point is now hiring for the 2024 cruise ship season (April through October) with positions available in a variety of areas including tour guides, sales, food & beverage, CDL drivers, retail and more. Located 40 miles west of Juneau on Chichagof Island, Icy Strait Point is located in the rural community of Hoonah, Alaska (population 765), which is only accessible only by plane or boat.
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Built as a salmon cannery in 1912, Icy Strait Point had several incarnations before being restored by a local Native corporation into a private cruise ship destination. It requires approximately 225 team members to operate our site; therefore we are in full operation only when there is a ship in port (209 visits from late April to late-September). Some positions work on non-call days but primarily our workweek is 5-6 days per week, some days are longer than others.
We offer numerous tours and excursions including whale watching, wildlife search, world's largest ZipRider, two aerial gondolas, fishing, walking tours, etc. Additionally, we have multiple food and beverage venues and retail shops. We are a one-day destination and do not offer overnight lodging for guests.
Check us out on Facebook: Icy Strait Point
The Employee Experience
Icy Strait Point is Alaska Native owned and operated with all profits directly supporting the local community. We provide a work environment that focuses on teamwork and having a positive attitude that leads to lasting memorable summer experiences. Employees are expected to actively participate in the FUN program by providing Friendly greetings, Unsurpassed hospitality, and Neat appearances throughout their employment with Icy Strait Point.
While we understand the summer season can be challenging with long hours, we value our employees and strive to provide enjoyable employee moments such as team building, recreation, and other opportunities as available. Employees who share the enthusiasm for tourism and meeting new people with a positive work attitude can only help make our work environment more enjoyable and our team stronger!
Ideal Candidate
Come join our team for 2024!
We are looking for individuals with the following skills:
- Excellent customer service skills
- Enjoys working with the public on a daily basis
- Works well with others
- Understands the importance of being flexible
- Dependable and reliable
- A passion for the outdoors
Room and Board
Icy Strait Point does offer employee housing for employees in Hoonah, Alaska.
There is a flat monthly rate that is payroll deducted if you choose to stay in company housing.
Please note: dependent upon availability you may have a roommate and/or shared common areas (kitchen, restrooms, laundry facilities).
Several housing facilities are similar to college dorm units. We do provide each house with basic furniture including pots/pans, dishes, single twin beds, a couch, and a dining table.
Employee Perks
- Signing Bonus
- Seasonal Incentive Bonuses ranging up to $1,200 may be earned based on performance and length of employment
- 40% discount on meals at Icy Strait Point
- 25% discount in ISP’s retail shops
- Free tours and excursions on a space-available basis
- Employee events
Getting Here and Getting Around
We will cover your travel from Juneau to Hoonah, dependent upon availability the options are the Alaska Marine Highway state ferry or the small regional airline, Alaska Seaplanes. Please note that the largest aircraft is a 9-seater and ferry service is not daily.
It is the employee's responsibility to make their own travel arrangements from their home to/from Juneau, Alaska. Alaska Airlines is the major airline that operates from Seattle to Juneau.
Once here, it is 4 miles from one end of town to the other so walking or bicycles are easily an option. Icy Strait Point does provide complimentary transportation to and from work from employee housing.
For Fun
Hoonah is a small village and much of the joy of being here is the peaceful, outdoor, unique lifestyle that is truly Alaska. One must be able to find his/her own ways of having fun, whether it's spending time with newfound friends on a picnic 'out the road,' going fishing, photography, hiking, camping, reading, bird watching, learning a new craft, watching TV, or computer time. We are not so off the grid that internet connections aren't available but we don’t have the same quality of speed and connection that you're probably used to.