Job start date
ASAP
Icy Strait Point
Icy Strait Point
Currently recruiting for the season from April 15th, 2026 to September 30th, 2026.
Have you always wanted to spend a summer working in a remote Alaskan village while expanding your customer service skills? Has the beauty of Alaska been calling your name? Are you looking to spend time away from the hustle and bustle of city life? Do you enjoy being a part of a team and working in the tourism industry? If so, Icy Strait Point wants to talk to you!
Icy Strait Point is a private cruise ship destination located on Chichagof Island in the archipelago of Southeast Alaska. One of four communities on the island, it is the largest Tlingit community in Alaska and has a population of 765 year round residents.
- Location
- Alaska
- Season
- Spring, Summer, and Fall
- Staff size
- 250
- Housing
- Whether included in the compensation package or provided at a cost, housing is provided for staff.
- Housing details
- About $200 per month for employee housing with a roommate.
- Family housing available
- No
- Single occupancy housing available
- No
- Pet friendly
- No
- Meals
- Some meals / discounts
- Cell phone service
- Yes, most carriers
- Internet access
- Good
About Icy Strait Point
About Icy Strait Point
Icy Strait Point is now hiring for the 2026 cruise ship season (April through October) with positions available in a variety of areas including tour guides, sales, food & beverage, CDL drivers, retail and much more. Located 40 miles west of Juneau on Chichagof Island, Icy Strait Point is located in the rural community of Hoonah, Alaska (population 765), which is accessible only by plane or boat.
_________________________________________________________________________________________
Built as a salmon cannery in 1912, Icy Strait Point had several incarnations before being restored by a local Native corporation into a private cruise ship destination. It requires approximately 225 team members to operate our site; therefore we are in full operation only when there is a ship in port (209 visits from late April to late-September). Some positions work on non-call days but primarily our workweek is 5-6 days per week, some days are longer than others.
We offer numerous tours and excursions including whale watching, wildlife search, world's largest ZipRider, two aerial gondolas, fishing, walking tours, etc. Additionally, we have multiple food and beverage venues and retail shops. We are a one-day destination and do not offer overnight lodging for guests.
Check us out on Facebook: Icy Strait Point
The Employee Experience
Icy Strait Point is Alaska Native owned and operated with all profits directly supporting the local community. We provide a work environment that focuses on teamwork and having a positive attitude that leads to lasting memorable summer experiences. Employees are expected to come with a learning mindset, ready and eager to participate in providing excellent customer service to our guests.
While we understand the summer season can be challenging with long hours, we value our employees and strive to provide enjoyable employee moments such as team building, recreation, and other opportunities as available. You can expect to attend a selection of fun employee events where you are able to hangout and get to know the others that make Icy Strait Point great! Employees who share the enthusiasm for tourism and meeting new people with a positive work attitude can only help make our work environment more enjoyable and our team stronger!
Do note that you will be living in a small village, so be ready to get to know the outdoors even more, where fishing will become your new best friend! Things like fast food is just non existent here, and with only one grocery store, options are limited. With that being said, our on site restaurants are fantastic and we offer discounts to all Icy Strait Point employees.
Ideal Candidate
Come join our team for 2025!
We are looking for individuals with the following skills:
- Excellent customer service skills
- Enjoys working with the public on a daily basis
- Works well with others
- Understands the importance of being flexible
- Dependable and reliable
- A passion for the outdoors
- A ready to learn mindset
If this sounds like you, we encourage you to apply!
Room and Board
Icy Strait Point does offer employee housing for employees in Hoonah, Alaska.
There is a flat monthly rate that is payroll deducted if you choose to stay in company housing.
Please note: due to limited housing, you will have a roommate and shared common areas (kitchen, restrooms, laundry facilities).
We do provide each house with basic furniture including pots/pans, dishes, single twin beds.
No pets accommodated due to amount of people in housing, space limitations, rural setting and long work hours.
Employee Perks
- Signing Bonus
- Seasonal Incentive Bonuses ranging up to $1,200 may be earned based on performance and length of employment
- 40% discount on meals at Icy Strait Point
- 25% discount in ISP’s retail shops
- Free tours and excursions on a space-available basis
- Employee events
Getting Here and Getting Around
We will cover your travel from Juneau to Hoonah, dependent upon availability the options are the Alaska Marine Highway state ferry or the small regional airline, Alaska Seaplanes. Please note that the largest aircraft is a 9-seater and ferry service is not daily.
It is the employee's responsibility to make their own travel arrangements from their home to/from Juneau, Alaska. Alaska Airlines is the major airline that operates from Seattle to Juneau.
Once here, it is 4 miles from one end of town to the other so walking or bicycles are easily an option. Icy Strait Point does provide complimentary transportation to and from work from employee housing.
For Fun
Hoonah is a small village and much of the joy of being here is the peaceful, outdoorsy, unique lifestyle that is truly Alaska. One must be able to find their own ways of having fun, whether it's spending time with newfound friends on a picnic 'out the road,' going fishing, photography, hiking, camping, reading, bird watching, learning a new craft, watching TV, or computer time. We are not so off the grid that internet connections aren't available but we don’t have the same quality of speed and connection that you're probably used to, so please be prepared for that. Hoonah is home to a tight-knit community, rooted in Tlingit culture, and we encourage you to surround yourself in it and learn from the locals.
Loading video...
Jobs in the Spotlight
Current Job Openings
Conduct all activities and decisions according to Icy Strait Point’s guiding principles: BAP: Best, Authentic, Profitable Cruise Destination
Lead guests on a variety of guided tours, including Kayaking adventures, Jeep/ATV excursions, and scenic wilderness hikes
Deliver engaging narration on local history, wildlife, cultural heritage, and natural ecosystems
Communicate effectively with diverse visitor groups, providing interpretation and safety information in English and at least one additional language (Spanish, Cantonese, or Mandarin)
Ensure the safety of all guests by providing thorough safety briefings, monitoring conditions, and following established operational protocols
Operate and/or supervise equipment such as kayaks, Jeeps, ATVs, and related safety gear
Assist guests of varying skill levels, offering instruction, support, and encouragement
Respond calmly and effectively to changing weather, wildlife activity, and other outdoor environmental factors
Maintain equipment cleanliness, functionality, and readiness between tours.
Attend all assigned trainings as needed.
Provide exceptional customer service and represent Icy Strait Point with professionalism and enthusiasm.
Perform other duties as assigned.
Strong outdoor skills with experience in paddling, off-road vehicle operation, hiking, or similar activities.
Bilingual proficiency in English and at least one of the following: Spanish, Cantonese, or Mandarin.
Excellent communication and storytelling abilities.
Comfortable working in variable weather and wilderness conditions.
Current First Aid/CPR certification (or willingness to obtain).
Ability to lift and move equipment as required.
Friendly, patient, and safety-focused demeanor.
Safely transport cruise and independent guests to and from excursions and site locations.
Greet guests warmly, check tickets, and assist with boarding.
Share general information about Icy Strait Point and the local area.
Provide excellent customer service while keeping tours on schedule.
Keep your bus clean, fueled, and guest-ready each day.
Promote other Icy Strait Point venues, distribute literature, or assist with merchandise when needed.
Step in to support other programs or duties as assigned.
Valid Class A CDL with Passenger endorsement (no air brake restriction) and a current DOT Medical Certificate.
Strong customer service and communication skills—you’re as much a host as a driver.
Willingness to learn about and share Tlingit culture.
Ability to sit for extended periods and safely operate on gravel roads in all weather conditions.
Current First Aid/CPR certification (preferred).
Safely secure guests into harnesses at the top tower and release them at the bottom tower.
Use a two-check safety process to ensure every guest is fully secure.
Transport harnesses between towers to keep the course running smoothly.
Share your knowledge with guests about Icy Strait Point, including tours, history, and venues.
Participate in all required training and safety meetings.
Promote other ISP venues, distribute literature, and sell merchandise.
Always keep safety at the forefront of everything you do.
Other duties as assigned.
Must be at least 18 years old for top tower operations (16 for bottom tower).
Strong verbal communication skills; patient and capable of leading groups of all ages.
CPR/First Aid Certification Preferred.
Physically able to lift 25+ pounds, stand for long periods, and walk 5+ miles daily.
Comfortable with moderate physical activity, including climbing, reaching, pushing/pulling harness lines.
Adequate knowledge or willingness to learn Tlingit culture and a Tlingit Introduction.
Strong commitment to safety and attention to detail.
-
Ensure the safety of all guests on the Spasski Bear Trail and ISP Hiking Trail.
-
Provide narration, interpretation, and answer guest questions about bears, wildlife, and the local environment.
-
Deliver engaging presentations and public speaking while maintaining a professional, calm demeanor.
-
Learn and share knowledge of Tlingit culture, local wildlife, and the surrounding environment.
-
Take charge in emergency situations, keeping guests safe and confident.
-
Safely operate and maintain equipment, including firearms, with the highest standard of responsibility.
-
Represent Icy Strait Point’s values: Best, Authentic, and Profitable Tour Destination.
-
Support your team and complete other duties as assigned.
-
First Aid/CPR certified (or willing to become certified).
-
Valid driver’s license with a clean driving record (preferred).
-
Advanced firearm knowledge with demonstrated safe handling skills.
-
Strong verbal communication and public speaking abilities.
-
Customer service oriented, professional, and approachable.
-
Willing to learn and share Tlingit culture and local natural history (marine life, plants, animals, birds).
-
Reliable and able to remain calm under pressure.
-
Must pass pre-employment and random drug/alcohol testing.
-
Able to walk 5+ miles a day and stand for up to 12 hours with minimal breaks.
-
Able to lift up to 50 pounds.
-
Comfortable working outdoors in a variety of weather conditions.
-
Willing to live and work in a remote, rural Alaskan community (travel by ferry or small plane required).
-
Comfortable on gravel roads and in inclement weather.
Monitor assigned areas to ensure safety and prevent unauthorized activity.
Check identification and control access for employees, guests, and vehicles.
Address trespassers or violations following legal protocols.
Provide first aid or CPR when needed.
Document incidents and daily activities in clear, detailed reports.
Use communication devices (e.g., two-way radios) effectively.
Support other team members and complete additional duties as assigned.
Responsible, alert, and able to remain calm under pressure.
Strong communication and documentation skills in English.
Able to work independently or as part of a team.
Previous security or safety experience is helpful but not required.
Current CPR/First Aid Certification (Preferred).
Current, unexpired TWIC Card (Required).
Able to bend, stretch, kneel, squat, and stand for extended periods.
Able to lift up to 40 lbs and work in varying indoor/outdoor conditions.
Comfortable working in unheated buildings, noisy areas, or areas with odors.
Willing to live in a remote, rural Alaskan community (travel by ferry or small plane required).
Comfortable walking or driving on gravel roads in inclement weather.
Flexible with hours during peak season.
Arrive on time, ready to work as part of a friendly and professional team.
Assist with stocking and setting up kitchen stations.
Prep ingredients (cleaning, cutting, portioning) and cook menu items according to recipes.
Plate dishes to meet presentation standards.
Work closely with servers and cashiers to ensure timely and accurate orders.
Maintain a clean, safe, and sanitary kitchen at all times.
Wash utensils, cooking equipment, and work areas as needed.
Step into other roles or tasks as needed to support the team.
Uphold all food safety and hygiene standards.
Restaurant or kitchen background is a plus (but we’ll train the right person).
Ability to learn quickly and follow instructions.
Friendly, team-oriented mindset.
Reliable attendance and punctuality.
Calm and professional under pressure.
Strong communication skills with both guests and coworkers.
Able to stand for long shifts (up to 12 hours).
Lift up to 40–50 lbs, bend, stretch, kneel, and squat.
Walk more than 5 miles daily in a kitchen and venue setting.
Work safely in a noisy, fast-paced environment with kitchen odors present.
Comfortable living in a remote, rural Alaskan community.
Able to travel by small plane or ferry and walk on gravel roads in inclement weather.
Greet and assist guests with a friendly, helpful attitude.
Operate the point-of-sale (POS) system to process transactions accurately.
Keep merchandise stocked, signed, and organized.
Support with displays, floor moves, and store housekeeping.
Learn product knowledge and promotions to assist guests and boost sales.
Maintain cash accountability and follow company policies for security and loss prevention.
Communicate guest requests to management.
Support your team with additional tasks as needed.
A reliable, guest-focused team player with strong communication skills.
Someone who enjoys a busy retail environment and can stay organized under pressure.
Comfortable standing for long periods, climbing stairs, and lifting up to 40 lbs.
Willing to live and work in a remote Alaskan community (expect ferries, small planes, gravel roads, and all types of weather).
Retail or cashiering experience is helpful, but we’re happy to train motivated candidates.
Excursions
Excursions
Bilingual Tour Guide
$18.00 / hour
Bilingual Tour Guide
Summary:
The Tour Guide provides guests with safe, engaging, and informative outdoor adventures throughout Icy Strait Point. This multifaceted role includes leading kayaking excursions, guiding Jeep/ATV tours, and interpreting natural and cultural features on wilderness hikes. The ideal candidate is enthusiastic about the outdoors, skilled in customer service, bilingual, and comfortable operating or supervising various types of adventure equipment.
Key Responsibilities:
Qualifications:
Why Work with Icy Strait Point?
At Icy Strait Point, we offer more than a job—it’s a chance to immerse yourself in Alaska’s incredible landscapes, share your passion for the wilderness, and be part of a team that celebrates authenticity and connection.
Ready to lead guests on the adventure of a lifetime? Apply today and join our team of Tour Guides at Icy Strait Point!
Icy Strait Point is a Native-owned and operated enterprise, offering Native Preference under P.L. 93-638.
Excursions
Tour Bus Driver (CDL)
$30.00 / hour
Tour Bus Driver
📍 Hoonah, Alaska | 🗓 April – September 2026
💵 $30/hr + Bonus Potential | ✈️ Travel Stipend Included
Are you a people person who loves being behind the wheel? Join Icy Strait Point as a Tour Bus Driver and spend your season in stunning Southeast Alaska, where you’ll connect guests with breathtaking views, Tlingit culture, and unforgettable adventures.
This isn’t your typical driving job—you’ll be the first friendly face many of our guests meet, helping them feel welcome while safely transporting them to their excursions and around our one-of-a-kind site.
What You’ll Do
What We’re Looking For
Why Drive With Us?
🚌 Competitive pay ($30/hour + bonus potential)
🌲 Live and work in one of Alaska’s most scenic, remote communities
✨ Travel stipend included to assist with travel costs
🤝 Be part of a supportive team passionate about culture and hospitality
🌊 Create unforgettable moments for guests from around the world
👉 Ready to hit the road in Alaska’s wilderness and make every ride an adventure? Apply today to join our team as a Tour Bus Driver at Icy Strait Point!
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
Excursions
Zipline Operator
$18.00 / hour
Zip Rider Operator
📍 Hoonah, Alaska – Icy Strait Point
🗓 Seasonal | April – September 2026
💵 $18/hour + Bonus Potential
Are you ready for a high-energy, adventure-filled summer? Join our team as a Zip Rider Operator and help thrill-seekers safely experience the world’s largest Zip Rider! At 1,300’ high, over a mile long, and speeds up to 60 mph, our Zip Rider is the ultimate rush—and you’ll be at the heart of it, ensuring every guest has a safe, unforgettable ride.
What You’ll Do
What We’re Looking For
Why You’ll Love This Job
🌟 Be part of Alaska’s most thrilling adventure experience.
🌟 Interact with guests from around the world and help create unforgettable memories.
🌟 Work in a breathtaking, remote location surrounded by nature.
🌟 Enjoy a seasonal role with competitive pay, bonus potential, and opportunities for growth.
Ready to take your work to greater heights? Apply today and join our team of Zip Rider Operators at Icy Strait Point!
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638.
Facilities
Facilities
Bear Safety
$19.00 / hour
Bear Safety – Seasonal Adventure in Alaska
📍 Hoonah, Alaska | 🗓 April – Early October | 💵 Hourly + Bonus Potential
Do you have a passion for the outdoors, wildlife, and keeping people safe? At Icy Strait Point, our Bear Safety team members play a critical role in protecting both guests and wildlife while guiding them through some of Alaska’s most breathtaking trails. This role combines safety, storytelling, and adventure—making sure every guest leaves with an unforgettable (and safe!) experience.
What You’ll Do
What We’re Looking For
Physical & Work Environment
Why Work With Us?
At Icy Strait Point, this isn’t just a job—it’s a chance to protect guests and wildlife, share Alaska’s natural beauty, and work in a truly one-of-a-kind environment. You’ll join a team that values safety, authenticity, and unforgettable guest experiences while living in the heart of Alaska’s wilderness.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638.
Facilities
Security Guard
$19.00 / hour
Security Guard – Seasonal Role in Alaska
📍 Hoonah, Alaska | 🗓 April – September 2026 | 💵 $19.00/hr + Bonus Potential
Do you take pride in keeping people and property safe? At Icy Strait Point, our Security Guards are on the front lines of protecting guests, employees, and company property. This role is perfect for someone responsible, alert, and ready to handle a variety of situations in a fast-paced, seasonal environment.
What You’ll Do
What We’re Looking For
Physical & Work Environment
Why Join Us?
As a Security Guard at Icy Strait Point, you’ll play a critical role in creating a safe and welcoming environment for guests and staff, all while living and working in one of the most unique and beautiful settings in Alaska.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
Food and Beverage
Food and Beverage
Chef/Float
$17.00 / hour + tips
Chef/Float – Seasonal Adventure in Alaska
📍 Hoonah, Alaska | 🗓 April–Mid October | 💵 Hourly + Bonus Potential
Love cooking and want a job that comes with an unforgettable experience? Join us at Icy Strait Point, where you’ll spend the summer working in a fast-paced kitchen while surrounded by the breathtaking scenery of Southeast Alaska.
As a Chef/Float, you’ll be an essential part of our culinary team—preparing fresh meals, supporting kitchen operations, and ensuring guests enjoy high-quality dining in a one-of-a-kind destination.
What You’ll Do
What We’re Looking For
Physical Requirements & Work Environment
Why Join Us?
👩🍳 Hands-on kitchen experience
🌲 A summer of adventure in Alaska’s wilderness
🍴 Be part of a fun, supportive team
💵 Hourly pay + seasonal bonus potential
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
Retail
Retail
Retail Associate
$18.00 - $20.00 / hour
Retail Cashier – Seasonal Adventure in Alaska
📍 Hoonah, Alaska | 🗓 April – Early October | 💵 DOE + Bonus Potential
Do you enjoy helping people, staying organized, and working in a fast-paced retail environment? At Icy Strait Point, our Retail Cashiers are the friendly faces that welcome guests, process purchases, and keep our shops looking their best—all while working in the heart of Alaska’s natural beauty.
This is more than just a cashier role—it’s a chance to meet people from around the world, gain hands-on retail experience, and live in remote, scenic Hoonah, Alaska.
What You’ll Do
What We’re Looking For
Why Work With Us?
At Icy Strait Point, you’ll gain valuable retail skills, build connections with people from around the world, and experience life in one of Alaska’s most breathtaking locations. Each day brings something new, and no two shifts are ever the same.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
Contact Info
- Human Resources
- recruitment@icystraitpoint.com
- (907) 789-8600
- www.icystraitpoint.com
