Icy Strait Point
Icy Strait Point
Currently recruiting for the season from April 12th, 2027 to October 13th, 2027.
Have you always wanted to spend a summer working in a remote Alaskan village while expanding your customer service skills? Has the beauty of Alaska been calling your name? Are you looking to spend time away from the hustle and bustle of city life? Do you enjoy being a part of a team and working in the tourism industry? If so, Icy Strait Point wants to talk to you!
Icy Strait Point is a private cruise ship destination located on Chichagof Island in the archipelago of Southeast Alaska. One of four communities on the island, it is the largest Tlingit community in Alaska and has a population of 765 year round residents.
- Location
- Alaska
- Season
- Spring, Summer, and Fall
- Staff size
- 250
- Housing
- Whether included in the compensation package or provided at a cost, housing is provided for staff.
- Housing details
- About $200 per month for employee housing with a roommate.
- Family housing available
- No
- Single occupancy housing available
- No
- Pet friendly
- No
- Meals
- Some meals / discounts
- Cell phone service
- Yes, most carriers
- Internet access
- Good
About Icy Strait Point
About Icy Strait Point
Icy Strait Point is now hiring for the 2026 cruise ship season (April through October) with positions available in a variety of areas including tour guides, sales, food & beverage, CDL drivers, retail and much more. Located 40 miles west of Juneau on Chichagof Island, Icy Strait Point is located in the rural community of Hoonah, Alaska (population 765), which is accessible only by plane or boat.
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Built as a salmon cannery in 1912, Icy Strait Point had several incarnations before being restored by a local Native corporation into a private cruise ship destination. It requires approximately 225 team members to operate our site; therefore we are in full operation only when there is a ship in port (209 visits from late April to late-September). Some positions work on non-call days but primarily our workweek is 5-6 days per week, some days are longer than others.
We offer numerous tours and excursions including whale watching, wildlife search, world's largest ZipRider, two aerial gondolas, fishing, walking tours, etc. Additionally, we have multiple food and beverage venues and retail shops. We are a one-day destination and do not offer overnight lodging for guests.
Check us out on Facebook: Icy Strait Point
The Employee Experience
Icy Strait Point is Alaska Native owned and operated with all profits directly supporting the local community. We provide a work environment that focuses on teamwork and having a positive attitude that leads to lasting memorable summer experiences. Employees are expected to come with a learning mindset, ready and eager to participate in providing excellent customer service to our guests.
While we understand the summer season can be challenging with long hours, we value our employees and strive to provide enjoyable employee moments such as team building, recreation, and other opportunities as available. You can expect to attend a selection of fun employee events where you are able to hangout and get to know the others that make Icy Strait Point great! Employees who share the enthusiasm for tourism and meeting new people with a positive work attitude can only help make our work environment more enjoyable and our team stronger!
Do note that you will be living in a small village, so be ready to get to know the outdoors even more, where fishing will become your new best friend! Things like fast food is just non existent here, and with only one grocery store, options are limited. With that being said, our on site restaurants are fantastic and we offer discounts to all Icy Strait Point employees.
Ideal Candidate
Come join our team for 2025!
We are looking for individuals with the following skills:
- Excellent customer service skills
- Enjoys working with the public on a daily basis
- Works well with others
- Understands the importance of being flexible
- Dependable and reliable
- A passion for the outdoors
- A ready to learn mindset
If this sounds like you, we encourage you to apply!
Room and Board
Icy Strait Point does offer employee housing for employees in Hoonah, Alaska.
There is a flat monthly rate that is payroll deducted if you choose to stay in company housing.
Please note: due to limited housing, you will have a roommate and shared common areas (kitchen, restrooms, laundry facilities).
We do provide each house with basic furniture including pots/pans, dishes, single twin beds.
No pets accommodated due to amount of people in housing, space limitations, rural setting and long work hours.
Employee Perks
- Signing Bonus
- Seasonal Incentive Bonuses ranging up to $1,200 may be earned based on performance and length of employment
- 40% discount on meals at Icy Strait Point
- 25% discount in ISP’s retail shops
- Free tours and excursions on a space-available basis
- Employee events
Getting Here and Getting Around
We will cover your travel from Juneau to Hoonah, dependent upon availability the options are the Alaska Marine Highway state ferry or the small regional airline, Alaska Seaplanes. Please note that the largest aircraft is a 9-seater and ferry service is not daily.
It is the employee's responsibility to make their own travel arrangements from their home to/from Juneau, Alaska. Alaska Airlines is the major airline that operates from Seattle to Juneau.
Once here, it is 4 miles from one end of town to the other so walking or bicycles are easily an option. Icy Strait Point does provide complimentary transportation to and from work from employee housing.
For Fun
Hoonah is a small village and much of the joy of being here is the peaceful, outdoorsy, unique lifestyle that is truly Alaska. One must be able to find their own ways of having fun, whether it's spending time with newfound friends on a picnic 'out the road,' going fishing, photography, hiking, camping, reading, bird watching, learning a new craft, watching TV, or computer time. We are not so off the grid that internet connections aren't available but we don’t have the same quality of speed and connection that you're probably used to, so please be prepared for that. Hoonah is home to a tight-knit community, rooted in Tlingit culture, and we encourage you to surround yourself in it and learn from the locals.
Current Job Openings
Welcome and acknowledge every guest with a friendly, helpful attitude.
Provide knowledgeable service by learning about our merchandise, products, promotions, and special offers.
Answer guest questions, respond to requests, and communicate guest feedback to management.
Help create a welcoming, organized, and enjoyable shopping environment.
Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
Maintain proper cash handling and follow all register procedures.
Assist with merchandising, floor moves, displays, signage, and pricing.
Restock merchandise, monitor inventory on the sales floor, and assist with receiving new products.
Keep sales areas clean, organized, and fully stocked throughout the day.
Follow company policies and store standards, including loss prevention and merchandise accountability.
Perform additional duties as assigned by management.
A friendly, guest-focused attitude and a commitment to excellent customer service.
Strong communication skills and the ability to interact professionally with guests and team members in English.
The ability to read, write, count, and complete sales transactions and required documentation accurately.
Attention to detail when handling merchandise, pricing, signage, and cash transactions.
A willingness to learn product information, promotions, and store procedures.
The ability to work independently while contributing to a collaborative team.
Flexibility to work extended hours during the busy cruise season.
Willingness to live and work in a remote, rural community and travel by small plane or ferry.
Bend, stretch, kneel, and squat as needed.
Stand for extended periods and climb stairs multiple times throughout the day.
Lift up to 40 pounds when necessary.
Work safely in areas that may be noisy or have strong odors.
Work in buildings that may be unheated.
Walk or drive on gravel roads in inclement weather.
Adapt to changing schedules and extended hours during the season.
Retail
Retail Associate
📍 Location: Icy Strait Point — Hoonah, Alaska
📅 Category: Seasonal (April–October 2027)
💰 Pay: DOE + Bonus Potential
👥 Reports To: Retail Supervisor
Imagine working in one of Alaska’s most unforgettable destinations, surrounded by breathtaking scenery, welcoming guests from around the world, and helping visitors find the perfect keepsake from their Alaskan adventure.
At Icy Strait Point, our Retail Associates do more than sell merchandise — they create memorable guest experiences. As part of our team, you’ll help guests discover unique Alaskan gifts, maintain an inviting shopping environment, and contribute to the success of a Native-owned tourism destination that celebrates the culture and community of Hoonah.
If you enjoy working with people, take pride in great customer service, and thrive in a fast-paced environment, this could be the perfect seasonal opportunity for you!
Create Outstanding Guest Experiences
Drive Sales & Support Store Operations
Retail or cash-handling experience is helpful, but a positive attitude, reliability, and a willingness to learn are essential.
This position requires the ability to:
Remote Location: Icy Strait Point is located in a rural Alaskan community. Employees must be comfortable with remote living and travel by small plane or ferry to and from the area.
At Icy Strait Point, we believe every interaction is an opportunity to make a lasting impression. Our team helps guests connect with Alaska while supporting a destination rooted in the heritage and community of Hoonah.
Bring your enthusiasm, help guests discover something special, and be part of the adventure at Icy Strait Point. Join our Retail team and help make every visit to Alaska one to remember!
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
Contact Info
- Human Resources
- recruitment@icystraitpoint.com
- (907) 789-8600
- www.icystraitpoint.com
