Recently named #1 Resort in Colorado and #12 in the World by Condé Nast Traveler Readers' Choice Awards, and Travel & Leisure Best in the West, Gateway Canyons Resort & Spa is seeking leaders that share our commitment of providing the highest level of service.
We do have a few open positions for the remainder of the 2019 Season. Some positions may be year round, most are available March 1 - November 30:
Ensure all tours are conducted in a professional, safe and fun manner. Assist Adventure Services Manager in research for future activities and programs. Wilderness First Responder certification required.View Job Description
All line staff. . .cooks, banquets, pantry, hot line, butcher, Garde Manger, Prep Cooks
Progressive farm to table culinary program embracing a from scratch mentality. Using locally sourced product while building on our own farming capabilities. We are seeking motivated, driven candidates looking to learn and grow while sharing their experience to build a culinary team. Culinary staff is expected to work clean and efficient, exhibit proper organizational skills, effective time management, follow proper food safety and sanitation requirements. We offer affordable on-site housing with competitive wages based on experience.View Job Description
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
Communicate services and amenities of the Resort to guests.
Communicate VIP arrivals to designated personnel for escort and delivery of amenities
Document and confirm reservations and cancellations.
Block rooms in system and follow though on designated requirements.
Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery)
Resolve discrepancies on rooms status report with Housekeeping.
Process checkouts; resolve any late charges, present folio to guest and resolve any disputed charges; settle guest accounts.
Conduct group check-ins/outs
Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information
Adhere to all cashiering procedures
Document pertinent information in log book
Assist in other Front Desk areas as assigned
Provide guest room tours
Legibly document maintenance needs on work orders and submit to Manager.
Other duties as reasonable requested
Experience in Hospitality Industry in similar position
Strong and effective communicator
Previous guest relations training
Ability to input and access information int he property management system/computers/point of sales systems.View Job Description
Clean and maintain all items and surfaces in designated areas, ensuring hotel's standards of cleanliness; assist Room Attendants with guest rooms.View Job Description
Hiring to begin February for the 2015 Season Maintain and groom the interior/exterior grounds of the Resort, ensuring that the grounds are free of foliage and debris.View Job Description
Process all hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery in accordance to hotel's standards.View Job Description
Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Complete maintenance request work orders from all departments;preventive maintenance program for all building equipment & roomsView Job Description
Ideal candidate will be currently based in Eastern United States feeder market to promote/sell to group market in Eastern United States region. Generate resort awareness through direct phone sales; direct sales calls, trade shows/networking groups.View Job Description
Monitors and patrols assigned areas to provide a safe,secure environment for guests and associates and to minimize opportunities for loss or damage. Anticipates potential problems and responds to disturbances and prohibited conduct. Responds to emergency situations as neededView Job Description
Responsible for ensuring positive and friendly guest relations. Design, conduct and recommend individualized skin care treatments for guests.View Job Description
Assists in developing, leading and maintaining a progressive, exciting, specialty resort food program, incorporating healthy farm-to-table, produce, ingredients, and products.
View Job Description
- Exhibit organization, time management, cleanliness and awareness in regard to production, kitchen operations, food safety and HACCP guidelines.
- Adheres to resort specifications and standards in operating our dishwashing machines to wash designated restaurant and kitchen wares.
- Cleans and maintains equipment and dishwashing/kitchen/associate cafeteria/compactor/storage areas.
- Assists in washing pots, pans and other kitchen utensils/equipment.
- Completes other special cleaning projects as assigned.
Responsible for guest transportation both leisure and group. Works closely with Sales/Marketing, Front Desk and Adventure Services to ensure seamless guest transportation.View Job Description