Recently named #1 Resort in Colorado and #12 in the World by Condé Nast Traveler Readers' Choice Awards, and Travel & Leisure Best in the West, Gateway Canyons Resort & Spa is seeking associates that share our commitment of providing the highest level of service.
The following positions are now open and we are accepting applications for the 2020 Season!
Clean and maintain all items and surfaces in designated areas, ensuring hotel's standards of cleanliness; assist Room Attendants with guest rooms.View Job Description
Process all hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery in accordance to hotel's standards.View Job Description
Assist Food & Beverage management team in all aspects of restaurant(s) and banquets. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff.View Job Description
Food, beverage service in any of our five Food & Beverage outlets and/or banquet.View Job Description
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
Communicate services and amenities of the Resort to guests.
Communicate VIP arrivals to designated personnel for escort and delivery of amenities
Document and confirm reservations and cancellations.
Block rooms in system and follow though on designated requirements.
Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery)
Resolve discrepancies on rooms status report with Housekeeping.
Process checkouts; resolve any late charges, present folio to guest and resolve any disputed charges; settle guest accounts.
Conduct group check-ins/outs
Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information
Adhere to all cashiering procedures
Document pertinent information in log book
Assist in other Front Desk areas as assigned
Provide guest room tours
Legibly document maintenance needs on work orders and submit to Manager.
Other duties as reasonable requested
Experience in Hospitality Industry in similar position
Strong and effective communicator
Previous guest relations training
Ability to input and access information int he property management system/computers/point of sales systems.View Job Description
Assist Food & Beverage management team with of all aspects of banquets and restaurants. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff.View Job Description
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.View Job Description
Assists in developing, leading and maintaining a progressive, exciting, specialty resort food program, incorporating healthy farm-to-table, produce, ingredients, and products.
View Job Description
- Exhibit organization, time management, cleanliness and awareness in regard to production, kitchen operations, food safety and HACCP guidelines.
- Adheres to resort specifications and standards in operating our dishwashing machines to wash designated restaurant and kitchen wares.
- Cleans and maintains equipment and dishwashing/kitchen/associate cafeteria/compactor/storage areas.
- Assists in washing pots, pans and other kitchen utensils/equipment.
- Completes other special cleaning projects as assigned.
Responsible for the management of all aspects of the Front Desk, Housekeeping and Laundry operations, in accordance with hotel standards. Oversees the Guest Services department, which is responsible for concierge services, reservation services and guest transportation, transportation both leisure and group. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Works closely with Sales & Marketing, Front Desk and Adventure Services to ensure seamless guest transportation. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Directs and works with managers and employees to successfully execute all Rooms Division operations. Resolve guest complaints, ensuring guest satisfactionView Job Description
How to Apply
To apply online at www.gatewaycanyons.com
Click on Resort pull down menu, then Careers.
To manually apply, from our website main page:
Click on Contact Us, then scroll down to bottom right corner Job Opportunities.
Print, complete and return your application:
Via Mail – P.O. Box 339, Gateway, CO 81522
Via Email – firstname.lastname@example.org
Via Fax - 970.931.2823