Bluefin Bay Family of Resorts
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Our Jobs

  • Guest Services Representative

    Guest Services
    Tofte
    $16.00 / hour

    The Front Desk Agent is the first and last point of contact for our guests. Therefore, they must maintain a high level of friendly, personable, and efficient service at all times. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Strong English language skills
    • Ability to multi task
    • Possess a strong sense of teamwork and ability to manage/work in high pressure situations
    • Maintain a clean and well organized work environment.
    • Be able to provide friendly and personable service.
    • Perform all check-in and Check-out tasks
    • Manage online and phone reservations
    • Respond to guests complaints in a timely and professional manner
    • Maintain updated records
    • Provide information about our resort, available rooms, rates, and amenities
    • Interest and ability to carry out repetitious tasks
    • Ability to work a variety of days and early/late hours
    • Communicate with other departments to ensure all guest needs are being met.
    • Any additional tasks as assigned by Guest Services Manager

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and/or EXPERIENCE

    High school diploma or general education degree (GED); prior Front Desk experience is preferred.

    COMMUNICATION SKILLS

    Individual must possess excellent interpersonal skills and good oral and written command of English. Ability to effectively present and respond to guests and other staff members

    MATHEMATICAL SKILLS

    Ability to use basic math skills such as addition, subtraction, and division is a must.

    PHYSICAL DEMANDS

    While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to l0 pounds. Specific vision abilities required by this job include close vision.

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate. This position at times due to the volume of business may become high stressed.

  • Recreation and Activities Guide

    Guest Services
    Tofte
    $15.00 / hour + tips

    Bluefin Bay Family of Resorts in Tofte, Minnesota is seeking full time, seasonal Recreation and Activities Guides for the summer 2022 season. (May through October)

    The Recreation & Activities Guide duties include, but are not limited to, leading daily scheduled outdoor recreation activities such as hiking, biking, kayaking, and canoeing. Other activities are also offered such as kids arts and crafts, naturalist programs, and winery shuttles. Staff members will maintain a positive and enthusiastic approach in maintaining daily operations of the Recreation & Activities department which includes a task list provided by the Activities Coordinator to be completed between scheduled activities. This position requires daily upkeep and managing of inventory, and most importantly bringing exceptional costumer service through safe and engaging activities.

    Reports To: Recreation & Activities Coordinator

    Duties and Responsibilities

    Program Duties

    • Follow daily procedures for opening and closing activities center.
    • Conduct and participate in outdoor programs and tours including but not limited to: hiking, mountain biking, canoeing, snowshoeing, skiing.
    • Assist Activities Coordinator in a variety of tasks related to the Activities Department.
    • Conduct and participate in various kids’ programs.
    • Set up, tear down, and clean up after programs, tours, arts, and crafts.
    • Maintain activities supplies and equipment. Make sure they are in a neat and working order.
    • Keep all activities areas well-kept and clean.
    • Report inventory needs and broken equipment to the Activities Coordinator.
    • Carry, utilize and charge the two-way radio.
    • Responsible for sign out procedures of equipment.
    • Sweep and shovel all entrances at the Guest Services building.
    • Be aware and knowledgeable of Bluefin activities and local area events.
    • Assist in updating activities boards, fliers, and pamphlets, and schedules.
    • Help with occasional special event shuttles (i.e. weddings).
    • Follow any other tasks as requested by the activities coordinator.

    Interpersonal Duties

    • Ensure and provide guest safety, entertainment, and education.
    • Maintain an open and friendly attitude.
    • Provide exceptional customer service skills.
    • Demonstrate enthusiasm, energy, drive, job devotion, a positive attitude, and dependability.

    Qualifications

    Education and experience

    • High School diploma or general education degree (GED); and one to three months related experience and/or training.

    Language Skills and Reasoning Ability

    • Ability to read and comprehend simple instructions, short correspondence, and memos.
    • Ability to effectively present information in one-on-one and group situations to guests and other team members.
    •  Ability to communicate needs and/or concerns to his/her supervisor.
    •  Ability to apply common sense understanding to carry out simple instructions furnished in written or verbal form.
    •  Ability to manage risk safely and efficiently.

    Certifications

    • CPR and First Aid
    • Driver’s Safety Course (Provided by Bluefin) *Must have a valid driver’s license

    Physical Demands

    • Lift up to 50 lbs without assistance and over 100 with assistance – items such as kayaks, canoes, and ski equipment.
    • Ability to stand for long periods of time.
    • Ability to sit, climb, and balance.
    • Ability to hike over uneven terrain up to five miles.

    How to Apply:

    Fill out an online application at www.bluefinbay.com

    Send a copy of your cover letter & resume attention to Sean Henkenius via activities@bluefinbay.com or Ana Koch at ana@bluefinbay.com.

  • Line Cook

    Food and Beverage - Back of the House
    Tofte
    $15.66 / hour + tips

    To participate in the preparation of food in one of our restaurants. The employee will assemble items for various entrees to certain standards and specifications. A successful candidate will help fulfill our mission to deliver exceptional hospitality to all guests. This position can be held at Coho Café or the Bluefin Grille.

    SAMPLING OF DUTIES AND RESPONSIBILITIES

    • Prepares and assembles various meal items in a timely manner
    • Follows instructions and recipes
    • Keeps a sanitary and organized workstation
    • Restocks items as needed
    • Uses and maintains cooking station and equipment
    • Assists with cleaning, sanitation and other organizational duties
    • Provides support to the cooking staff and preforms any additional tasks requested by Chef, Sous Chef, or Kitchen Manager

    QUALIFICATIONS 

    • Basic understanding of professional cooking and knife handling skills.  
    • Understanding and knowledge of safety, sanitation and food handling procedures.  
    • Professional communication skills are required.  
    • Ability to take direction.  
    • Ability to work in a team environment.  
    • Ability to work calmly and effectively under pressure.  
    • Ability to problem solve, be self-motivated and organized.  
    • Committed to quality service. 

    Education and Experience

    Must have knowledge of food preparation, sanitation standards, inventory and control systems or the ability and desire to learn.

    Communication Skills

    Verbal communication skills to interact with coworkers is a plus. Must be able to speak, read and understand basic cooking directions. 

    Physical Demands

    • Ability to speak and hear  
    • Be able to work in a standing position for long periods of time 
    • Be able to reach, bend, stoop and frequently lift up to 35 pounds and occasionally lift/move 50 pounds. (Assistance will be provided for heavy items.)
    • Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Generally, in an indoor setting but can include an occasional outdoor barbeque.  
    • Occasional computer use  
    • Varying schedule to include weekends, weekdays, evenings, holidays and extended hours as business dictates
    • Frequent exposure to heat/cold from the mechanical equipment  
    • Moderate to loud work level 
  • Massage Therapist/Esthetician

    Waves of Superior Spa
    Tofte
    unknown / hour + tips

    Waves of Superior Spa is located within the Bluefin Bay Family of Resorts in Tofte, Minnesota on the beautiful North Shore of Lake Superior. Full and part time positions available for our winter season December through March, with the possibility of year round work.

    • Successful applicants must be graduates of a state licensed school.
    • Solid business levels, effective COVID-19 safety strategy in place.
    • Very competitive compensation package including hourly wage, commission, and gratuity. 
    • Employees also enjoy access to resort activities and discounts.
    • Onsite housing is available.
    • Waves of Superior Spa is an Eminence Spa, and has been voted “Best Resort Spa” by readers of the Minneapolis Star Tribune.

    This is a great opportunity for work experience in a professional Spa environment in a gorgeous part of the country. 

    To view more information on this spa please visit www.bluefinbay.com/spa.

  • General Housekeeping

    Housekeeping
    Tofte
    $15.66 / hour

    Works as part of a team to clean and prepare guest lodging accommodations and public areas for use.

    PAY

    At Bluefin Bay we use a unique wage scale that will pay you based on the efficiency and quality of the room. This scale typically ranges from $15.66 to $17.26. During the training period, we pay $15.66/hour and also have other small bonuses available.

    SAMPLING OF DUTIES AND RESPONSIBILITIES

    • Cleans and prepares guest units for occupancy through the proper application of company-specified cleaning procedures.
    • Stocks and/or maintains specified products in required quantities to adequately clean assigned units.
    • Completes the daily unit assignments; correctly identifying the status of each assigned unit and, reports any maintenance problems or product shortages.
    • Maintains security for guests and property by keeping unit doors and windows shut and locked at all times; setting the thermostats to proper temperature for the season, reporting any suspicious activity by guests or others; properly labeling lost and found articles and turning them in daily; observing all other security and safety regulations as set forth.
    • Performs other tasks as assigned by the executive housekeeper or supervisor (cleaning public or employee restrooms, washing windows, working in laundry, checking units or training new employees)

    QUALIFICATIONS

    No experience is required if applicant demonstrates a willingness to learn and work well with others. Housekeeping and customer service experience preferred. Must have a strong attention to detail.

    EDUCATION and/or EXPERIENCE

    Less than high school education; up to six months related experience or training. Individual must have ability to work flexible working hours including weekend, weekdays and holidays.

    WORK ENVIRONMENT*

    While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles. Rubber gloves and face mask are provided as required or needed. The noise level in the work environment is usually moderate.

    PHYSICAL DEMANDS**

    While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms and use hands to finger, handle, or feel. The employee frequently is required to climb or balance; stoop, kneel, crouch, or crawl; and talk or ear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. This job occasionally requires long working hours.

    * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

    ** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General Maintenance

    Maintenance
    Tofte
    $17.00 / hour

    **Starting wage is based on a person with less experience. Wage goes up if you have a higher level of experience in certain areas of the role.

    SUMMARY OF ROLE

    Responsible for maintaining resort grounds daily along with supporting the general resort operations by assuring cleanliness and upkeep of resort. This position can include a variety of maintenance work. Experience with pools, pumps, electrical, plumbing, light carpentry, interior finishing, mechanical and equipment operation or repair are highly desired. An applicant does not need to have all of these skills but at least a few would allow an applicant to be considered.

    **We are looking for year round candidates for this position. Mainly hiring for full time but will also consider part time if you have your own housing.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Experience in at least two of the above skillsets would be required.

    EDUCATION and/or EXPERIENCE

    High school diploma or general education degree (GED); prior maintenance work is preferred. Having the ability to learn is the main thing required for this position.

    COMMUNICATION SKILLS

    Individual must possess excellent interpersonal skills, good oral and written command of English. Ability to effectively present and respond to guests and management. Independent and quick to report all repairs in a timely manner. 

    MATHEMATICAL SKILLS

    Ability to calculate figures and amounts such as conversions and measurements.

    PHYSICAL DEMANDS

    While performing the duties of this job, the employee is regularly required to stand; use hands, handle tools and other light machinery. The employee frequently is required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds.

    WORK ENVIRONMENT

    The noise level in the work environment is usually moderate. This position at times, due to the volume of business, may become high stressed. Exposure to the outdoors and various weather conditions regularly.

  • Night Runner

    Guest Services
    Tofte
    $16.00 / hour

    Job Title: Night Runner

    Days of Week: Flexible, 5 days per week, 8 hour shift
    Department: Guest Services
    Reports To: Front Desk Manager


    Summary: This shift operates in the afternoon into the evening. The Night Runner’s primary goal is to assist guests with various tasks as needed. The Night Runner will also oversee property maintenance as detailed below.

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    - Responsible for guest deliveries (food deliveries, in room delivery)
    - Resolve basic maintenance issues in a guest unit
    - Responsible for overseeing company vehicle
    - Conduct site checks and make sure everything is in proper order
    - Assist in shuttling guests when needed
    - Keep pools stocked with necessary guest items
    - Overseeing property grounds
    - Assist Front Desk as needed
    - Perform other tasks as designated by the Guest Services Manager

    QUALIFICATIONS
    - Must have a valid driver’s license
    - Ability to work independently
    - Must be able to lift at least 50 pounds

    WORK ENVIRONMENT
    The Night Runner is expected to stand for periods of times as well as be exposed to outside weather conditions.

    Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions.

    Judgment: Displays willingness to make decisions; includes appropriate people in the decision making process.

    You can find out more about these positions by visiting our website at https://www.bluefinbay.com/employment-opportunities/. We look forward to hearing from you!

  • Room Inspector

    Housekeeping
    Tofte
    $16.66 / hour

    Inspects guest units prior to guest and owner arrival for cleanliness and quality, ensuring Bluefin Bay’s standards.

    SAMPLING OF DUTIES AND RESPONSIBILITIES

    • Provides superior customer service both internally with coworkers and externally with guests.
    • Inspects guest units using the housekeeping departments scoring procedure. Enters scores into productivity program. Communicates with coworkers on any cleanliness issues.
    • Reports rooms ready for occupancy after ensuring cleanliness is up to standards. Some light cleaning may apply.
    • Stocks and/or maintains specified products in required quantities to adequately clean assigned units.
    • Completes the daily unit assignments; correctly identifying the status of each assigned unit and, reports any maintenance problems or product shortages.
    • Maintains security for guests and property by keeping unit doors and windows shut and locked at all times; setting the thermostats to proper temperature for the season, reporting any suspicious activity by guests or others; properly labeling lost and found articles and turning them in daily; observing all other security and safety regulations as set forth.
    • Performs other tasks as assigned by the executive housekeeper or supervisor: (i.e. cleaning public or employee restrooms, washing windows, working in laundry, or training new employees.
    • Performs all other duties as assigned by management

    QUALIFICATIONS

    Housekeeping and customer service experience preferred.  Must be able to effectively communicate with coworkers and supervisor.  Must have a strong attention to detail.

    EDUCATION and/or EXPERIENCE

    Less than high school education; up to six months related experience or training. Individual must have ability to work flexible working hours including weekend, weekdays and holidays.

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles. Rubber gloves and face mask are provided as required or needed. The noise level in the work environment is usually moderate.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms and use hands to finger, handle, or feel. The employee frequently is required to climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. This job occasionally requires long working hours.

  • Esthetician, Cosmetologist, Massage Therapists

    Waves of Superior Spa
    Tofte

    Waves of Superior Spa is now hiring: Esthetician, Cosmetologist, Massage Therapists

    Waves of Superior Spa is located within the Bluefin Bay Family of Resorts in Tofte, Minnesota
    on the beautiful North Shore of Lake Superior.

    Full and part time positions available for our busiest season May/June through October/November,
    with the possibility of year round work.

    Successful applicants must be graduates of a state licensed school.
    Dual licensed therapists encouraged to apply.

    Very competitive compensation package including hourly wage, commission, and gratuity.
    Employees also enjoy access to resort benefits and discounts.
    Onsite housing is available.
    Solid business levels with proven successful Covid-19 operating plan in place.
    Waves of Superior Spa is an Eminence Spa.

    This is a great opportunity for work experience
    in a professional spa environment in a gorgeous part of the country.
    www.bluefinbay.com/spa

  • Grille Manager on Duty

    Grille
    Tofte
    $15.00 / hour

    Job Title: Bluefin Grille Manager on Duty

    Department: Bluefin Grille

    Reports To: Grille and Events Manager

    Hourly position 40-45 hours per week

    Prepared By: Tessa Paquette

    Prepared Date: July 2021

     

    Summary: Assists in management of Bluefin Bay Family of Resorts’ Bluefin Grille to ensure efficient and profitable operation both personally or through subordinate supervisors. Reports directly to the Manager of Bluefin Grille. Expected number of hours worked is 40 per week.

     

                                    Essential Duties and Responsibilities

    • Supervising service staff.
    • Establishing performance standards for all employees of Bluefin Grille through, service to guests, food and beverage selections, food service, and menu preparation.
    • Performing four to five Manager on Duty shifts weekly.
    • Assisting in training all Front of the House Employees.
    • Managing and training seasonal employees including international students.
    • Processing guest food orders in person and on the telephone. 
    • Answering guests' complaints and resolving problems.
    • Inspecting food items prior to serving for proper preparation and presentation.           
    • Requisitioning supplies and equipment.
    • Schedule flexibility in time of staffing shortages or emergencies.
    • Scheduling, coordination, and organization of Bluefin Grille Music Program.
    • Maintaining musician contact and relationships.

     

    Supervisory Responsibilities

    Is responsible for the overall direction, coordination, and evaluation of staff members. Carries out supervisory responsibilities, under the direction of the Bluefin Grille manager, in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

     

    Competencies

    To perform the job successfully, an individual should demonstrate the following competencies:

    • Customer Service - Manages difficult or emotional guest situations; Responds promptly to guest needs; Solicits guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.
    • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.
    • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully, from all constituencies; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
    • Technical Skills - Strives to continuously build knowledge and skills, is aware of how food service operations perform. Knows RDP and how to effectively communicate using the computer and telephone systems.
    • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
    • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.
    • Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit.
    • Delegation - Delegates work assignments; Sets expectations and monitors delegated activities.
    • Leadership - Exhibits confidence in self and others. Maintains control of emotions, reduces rumor and controls teamwork.
    • Managing People - Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products and services.
    • Quality Management - Demonstrates accuracy and thoroughness.
    • Cost Consciousness - Works within approved budget and set food and beverage policies.
    • Strategic Thinking - Understands organization's strengths & weaknesses; Adapts strategy to changing conditions.
    • Judgment - Displays willingness to make decisions.
    • Planning/Organizing - Prioritize and plans work activities; Organizes or schedules other people and their tasks.
    • Professionalism - Approaches others in a tactful manner.
    • Safety and Security - Observes safety and security procedures.

     

    Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Education and/or Experience                                                  

    Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

     

    Language Skills                                                              

    Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

     

    Mathematical Skills                                                     

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

     

    Reasoning Ability                                                          

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

     

    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

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  • Bluefin Grille Chef

    Grille
    Tofte
    $55,000.00 / year

    *** Full time year round job. Cannot be seasonal.

    Job Title: Bluefin Grille Chef

    Department: Food and Beverage

    Location: Bluefin Grille at Bluefin Bay Family of Resorts, Tofte, MN

    Seeking to Expand the Leadership Team of Bluefin Bay:

    Bluefin Bay is seeking a year-round, full-time Chef for the Bluefin Grille who will be a leader within the organization.  Bluefin Bay Family of Resorts places a strong emphasis on teamwork and collaboration among the members of our Leadership Team.  We value curiosity and encourage both personal and professional growth. If you enjoy the journey of development, you will excel as a leader at our resort.  We treat our employees as family and care deeply for one another and ask that candidates be prepared to lead from the heart, demonstrate compassion, and motivate employees to become future leaders.

    About Bluefin Grille and the role:

    The Bluefin Grille serves an American style menu with a local twist, averaging $2M in annual sales. We are looking to maintain a positive and inclusive work environment with effective communication between the front-of-house and back-of-house operations. This position oversees all kitchen operations, a culinary team of 8-10 staff members, while ensuring timely, high-quality, and creative food service in a profitable manner.

    Primary duties/responsibilities include:

    -Create, plan, review, and update menus with items that balance the culinary tradition of the North Shore while offering innovative and contemporary dishes.
    -Create and monitor food, supplies, and labor budgets.
    -Order and track food and supplies inventories.

    -Prepare and execute banquets
    -Train and supervise sous chef, cooks, and other kitchen staff.
    -Monitor methods and safety of food preparation and portion control to ensure food is being prepared in the prescribed manner.
    -Coordinate daily assignments of kitchen staff.
    -Assist Human Resources with recruitment and retention of kitchen staff, including reviews and discipline.

    Qualifications:

    Applicants should have extensive cooking experience, as well as past experience with managing staff. Applicants should exhibit good leadership and delegation skills, as well as have the ability to work well under pressure.

    Salary and Compensation Specifics:

    • Competitive salary based on experience of $55,000-$65,000/year
    • Year-end bonuses
    • Comprehensive medical insurance benefits*
    • Dental and Vision insurance benefits*
    • HSA*
    • 401-K savings plan with employer match*
    • Resort discounts
    • Downhill ski pass**
    • Paid vacation
    • Merit pay reviews

    *Waiting period may apply.

    **Waiting period may apply. Available based on availability of Smart Pass tickets through Lutsen Mountains. Ask about more specifics.

  • Assistant Grille and Events Manager

    Grille
    Tofte
    $40,000.00 / year + tips

    Assistant Grille and Events Manager

    Full-time, Year-Round Position - Cannot be Seasonal

    This position is responsible for the execution process of events; overseeing the banquet facility and audio-visual equipment; processing vendor information; direct oversight and management of staff; Manager on Duty shifts within the Bluefin Grille.  This position assists with both front of house and back of house duties as needed and reports directly to the Grille and Event Manager.

     

    Responsibilities:

    • Bringing potential clients on tours of the property
    • Setting conference rooms for events
    • Managing live events: overseeing ceremony chairs are set, AV is set-up, reception is ready, dinner is served, bar is controlled, event is cleaned and reset at end
    • Creating and managing work orders to other departments
    • Sorting, coding, and filing vendor invoices
    • Familiarity with the AV technology both mobile and built-in
    • Training and supervising the Front of House staff at the Bluefin Grille
    • Receive and resolve complaints concerning food, beverages and service
    • Serve as a liaison between the dining room and kitchen staff
    • Assist with monthly liquor inventory
    • Manager on Duty Shifts within the Bluefin Grille
    • Record and maintain an inventory of dining room items
    • Monitor dining room labor and supplies budget; make adjustments as necessary to achieve financial goals
    • Attend weekly departmental meetings

     

    Requirements:

    • Strong communication skills
    • Organizational skills
    • Ability to learn multiple software systems
    • Ability to stand for long periods of time
    • Ability to lift over 20 pounds
    • Experience in Microsoft Word, Excel, Outlook
    • Experience in positions of customer service preferred
  • Seasonal Wood, Snow and Garbage Removal Position

    Maintenance
    Tofte
    $15.00 / hour

    This candidate would work with our maintenance team. Main job duties would be stocking firewood, removing garbage and shoveling snow. 

    We have both seasonal positions and fulltime year round positions available. Please reach out for more information and questions!

  • Bartender

    Grille
    Tofte
    $12.00 / hour + tips

    Job Title: Bartender

    Department: Food & Beverage

    Reports To: Restaurant Manager

    SUMMARY

    Bartenders may work in various locations around the resort.  Must be professional, high energy with excellent communication skills to serve classic cocktails as well as exciting new beverages to resort customers.  Bartenders will greet customers, learn about their preferences, answers questions, recommend menu items and prepare and serve beverages and food.  Bartenders will also upsell items, create recipes, utilize proper equipment and ingredients and handle basic cleaning duties.

    Bartenders should have a neat appearance and engaging and friendly personality.  Should also be efficient, observant, knowledgeable and personable.

    SAMPLING OF DUTIES AND RESPONSIBILITIES

    • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
    • Planning drink menus and informing customers about new beverages and specials.
    • Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
    • Checking identification to ensure customers are the legal age to purchase alcohol.
    • Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
    • Adhering to all food safety and quality regulations.
    • Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
    • Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
    • Developing new cocktail recipes.

    QUALIFICATIONS

    • Meets state minimum age to serve alcohol.
    • Availability to work nights, weekends, and holidays.
    • Positive, engaging personality and professional appearance.
    • Basic math and computer skills.
    • Exceptional interpersonal and communication skills.
    • Strong task and time management abilities.
    • Eye for detail and understanding of drink mixing tools and techniques.
    • Ability to stand, walk, bend, etc. for extended periods, and lift up to 35 lbs.

    EDUCATION and/or EXPERIENCE

    • High School Diploma.
    • Additional education, training, certificates, or experience may be required.

How to Apply

Please visit our website to fill out our online application. You can also email your resume to Ana Koch, HR Manager at ana@bluefinbay.com. I look forward to hearing from you!


Contact Bluefin Bay Family of Resorts