Bluefin Bay Family of Resorts

Profile Jobs

To participate in the preparation of food in one of our restaurants. The employee will assemble items for various entrees to certain standards and specifications. A successful candidate will help fulfill our mission to deliver exceptional hospitality to all guests. This position can be held at Coho Café or the Bluefin Grille.

SAMPLING OF DUTIES AND RESPONSIBILITIES

• Prepares and assembles various meal items in a timely manner
• Follows instructions and recipes
• Keeps a sanitary and organized workstation
• Restocks items as needed
• Uses and maintains cooking station and equipment
• Assists with cleaning, sanitation and other organizational duties
• Provides support to the cooking staff and preforms any additional tasks requested by Chef, Sous Chef, or Kitchen Manager

QUALIFICATIONS 

• Basic understanding of professional cooking and knife handling skills.  
• Understanding and knowledge of safety, sanitation and food handling procedures.  
• Professional communication skills are required.  
• Ability to take direction.  
• Ability to work in a team environment.  
• Ability to work calmly and effectively under pressure.  
• Ability to problem solve, be self-motivated and organized.  
• Committed to quality service. 

Education and Experience

Must have knowledge of food preparation, sanitation standards, inventory and control systems or the ability and desire to learn.

Communication Skills

Verbal communication skills to interact with coworkers is a plus. Must be able to speak, read and understand basic cooking directions. 

Physical Demands

• Ability to speak and hear  
• Be able to work in a standing position for long periods of time 
• Be able to reach, bend, stoop and frequently lift up to 35 pounds and occasionally lift/move 50 pounds. (Assistance will be provided for heavy items.)
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Generally, in an indoor setting but can include an occasional outdoor barbeque.  
• Occasional computer use  
• Varying schedule to include weekends, weekdays, evenings, holidays and extended hours as business dictates
• Frequent exposure to heat/cold from the mechanical equipment  
• Moderate to loud work level 

Waves of Superior Spa is located within the Bluefin Bay Family of Resorts in Tofte, Minnesota on the beautiful North Shore of Lake Superior. Part time position available for our summer season - now through Thanksgiving. Full time, year round work available if applicant also is a LMT. 

• Successful applicants must be graduates of a state licensed school.
• Solid business levels, effective COVID-19 safety strategy in place.
• Very competitive compensation package including hourly wage, commission, and gratuity. 
• Employees also enjoy access to resort activities and discounts.
• Waves of Superior Spa is an Eminence Spa, and has been voted “Best Resort Spa” by readers of the Minneapolis Star Tribune.
• Onsite housing not available for this position.

This is a great opportunity for work experience in a professional Spa environment in a gorgeous part of the country. 

To view more information on this spa please visit www.bluefinbay.com/spa.

**Starting wage is based on a person with less experience. Wage goes up if you have a higher level of experience in certain areas of the role.

SUMMARY OF ROLE

Responsible for maintaining resort grounds daily along with supporting the general resort operations by assuring cleanliness and upkeep of resort. This position can include a variety of maintenance work. Experience with pools, pumps, electrical, plumbing, light carpentry, interior finishing, mechanical and equipment operation or repair are highly desired. An applicant does not need to have all of these skills but at least a few would allow an applicant to be considered.

**We are looking for year round candidates for this position. Mainly hiring for full time but will also consider part time if you have your own housing.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience in at least two of the above skillsets would be required.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); prior maintenance work is preferred. Having the ability to learn is the main thing required for this position.

COMMUNICATION SKILLS

Individual must possess excellent interpersonal skills, good oral and written command of English. Ability to effectively present and respond to guests and management. Independent and quick to report all repairs in a timely manner. 

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as conversions and measurements.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand; use hands, handle tools and other light machinery. The employee frequently is required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate. This position at times, due to the volume of business, may become high stressed. Exposure to the outdoors and various weather conditions regularly.

Inspects guest units prior to guest and owner arrival for cleanliness and quality, ensuring Bluefin Bay’s standards.

SAMPLING OF DUTIES AND RESPONSIBILITIES

• Provides superior customer service both internally with coworkers and externally with guests.
• Inspects guest units using the housekeeping departments scoring procedure. Enters scores into productivity program. Communicates with coworkers on any cleanliness issues.
• Reports rooms ready for occupancy after ensuring cleanliness is up to standards. Some light cleaning may apply.
• Stocks and/or maintains specified products in required quantities to adequately clean assigned units.
• Completes the daily unit assignments; correctly identifying the status of each assigned unit and, reports any maintenance problems or product shortages.
• Maintains security for guests and property by keeping unit doors and windows shut and locked at all times; setting the thermostats to proper temperature for the season, reporting any suspicious activity by guests or others; properly labeling lost and found articles and turning them in daily; observing all other security and safety regulations as set forth.
• Performs other tasks as assigned by the executive housekeeper or supervisor: (i.e. cleaning public or employee restrooms, washing windows, working in laundry, or training new employees.
• Performs all other duties as assigned by management

QUALIFICATIONS

Housekeeping and customer service experience preferred.  Must be able to effectively communicate with coworkers and supervisor.  Must have a strong attention to detail.

EDUCATION and/or EXPERIENCE

Less than high school education; up to six months related experience or training. Individual must have ability to work flexible working hours including weekend, weekdays and holidays.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles. Rubber gloves and face mask are provided as required or needed. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms and use hands to finger, handle, or feel. The employee frequently is required to climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. This job occasionally requires long working hours.

 

Job Title: Coho Cafe Server

Department: Food & Beverage

Reports To: Coho Manager

 

SUMMARY

To serve Coho Cafe customers in a friendly, organized, efficient, flexible and enthusiastic manner. As a server, you would have the opportunity to create lasting memories and be an integral part of the Bluefin Bay Resort experience. A successful candidate will help fulfill our mission to deliver exceptional hospitality to all guests.

SAMPLING OF DUTIES AND RESPONSIBILITIES

• Accurately take food and drink orders.
• Make specialty coffee and tea beverages.
• Engage with customers in a friendly manner.
• Have knowledge of the menu, beverage lists, with the ability to make suggestions.
• Ensure tables are enjoying their meals and be proactive to correct any problems.
• Prepare and present checks to customers.
• Collect payments from tables.
• Perform any additional tasks requested by restaurant management.
• Promote positivity in the workplace.
• Smile, memorize and work together.

QUALIFICATIONS 

• Experience providing excellent customer service in a fast-paced environment.
• Ability to perform high-quality work independently.
• Ability to handle money accurately.
• Ability to operate a point-of-sale system (restaurant manager preferred).
• High school diploma.
• Ability to stay calm, organized and efficient under pressure and bring a positive attitude while working with others.
• Commitment to quality service
• Food and beverage industry knowledge preferred. 
• Observant and attendant to all customer needs.
• Impeccable manners or the willingness to learn.
• Flexibility and willingness to work weekends, evenings and holidays as needed. 

Education and Experience

Must have 2 years’ experience in a coffee shop or restaurant.  Table service experience is a plus.

Communication Skills

Must have excellent verbal communication skills to interact effectively with guests, owners and coworkers. Must be able to speak, read and understand basic menu descriptions. 

Physical Demands

• Ability to speak and hear  
• Ability to stand/walk for entirety of their shift  
• Be able to reach, bend, stoop and frequently lift up to 35 pounds and occasionally lift/move 50 pounds.  
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Generally, in an indoor setting but can include outdoor patio service as well.  
• Occasional computer use.  
• Varying schedule to include weekends, weekdays, evenings, holidays and extended hours as business dictates. Time off may be taken if asked for in advance and if business levels allow for it.
• Occasional equipment exposure to heat/cold.  
• Moderate noise level.