Current Job Openings
- Fine dining table service for Breakfast, Lunch, Dinner
- Excellent people skills and the ability to talk with a wide variety of people
- Patience and empathy for guests, problem guests, and fellow employees
- Basic knowledge of food ingredients and allergies (gluten, dairy, etc.)
- Basic food knowledge, and kitchen cooking methods
- Basic knowledge of POS systems (Aloha)
- Ability to work a variety of hours (breakfast, lunch, tea time, dinner)
- Ability to be on your feet and multi-tasking in a fast paced environment for entire shifts
- Ability to oversee the entire foodservice operation and assist servers with their jobs
- Basic knowledge of wines from around the world
- Specific knowledge of the wines on our wine list
- Uncorking and pouring skills
- Must be able to lift at least 50 pounds.
- Clean dishes to the Lodge's standard, to comply with Food Safety regulations and provide excellent guest service.
- Be able to operate a commercial Hobart dishwasher.
- Be able to hand-wash dishes in a triple sink configuration.
- Sort and store dishes, pots and pans in accordance with Dining Room and Kitchen preferences.
- Be fully responsible for managing your own time and understanding priorities without constant supervision.
- Take direction from Kitchen and Dining Room managers and staff.
- Maintain a clean and safe work environment for you and your coworkers.
- Understand and plan for the flow of dishes during your shift.
- Leave a clean workspace for your coworkers.
- Set up and stock stations with necessary supplies
- Prepare for food service i.e. chopping vegetables, butchering meat, preparing sauces, etc.
- Cook menu items in cooperation with the entire kitchen staff
- Answer, report, and follow Head/Sous Chef instructions
- Clean up station and take care of leftover food
- Stock inventory properly
- Ensure food comes out simultaneously, in high quality and in a timely fashion
- Comply with nutrition and sanitation regulations and safety standards
- Maintain a positive and professional approach with coworkers and customers
- Help manage employees within other departments when physically in or interacting with kitchen
- Cleaning of Lodge rooms and common spaces, including hallways, public bathrooms, front of house common areas, and back of house employee areas. Includes wiping counter tops, dusting furniture, vacuuming, scrubbing toilets, showers, sinks, kitchens, and floors; cleaning mirrors and emptying trash, as well as maintaining the cleanliness of the pool and hot tub areas.
- Picks up spills, litter, and other items as necessary to maintain cleanliness of all common spaces and back of house areas.
- Delivers robes and other special items to guest rooms.
- Sorting, washing and folding linen.
- Deep cleaning of guest rooms and common areas as needed.
- Maintaining and cleaning housekeeping closets and stocking of room attendant carts.
- Various other duties assigned by the housekeeping manager and/or supervisor.
- Be able to effectively communicate with the Front Desk to facilitate the flow of lodge guest traffic.
- Assist potential guests (via phone or electronically/email/online) with lodging reservations and their Alta vacation.
- Provide exceptional customer service and relations both externally (lodge guests) and internally (co-workers).
- Ensure accuracy of all aspects of the reservation(s) both front and back of house – guest information/history, rates, deposits/payments, communications/confirmations, databases, filing, etc.
- Optimize guest reservations, systems and communications.
- Provide timely correspondence and replies to all potential and booked guests.
- Develop extensive knowledge of accommodations, amenities, Alta resort (mountain, tickets, ski school, etc.) and town (other lodging properties and businesses), events, and special programs.
- Effectively communicate Alta Lodge experience and resort knowledge to all contacts.
- Responsible for departmental opening and closing duties as outlined.
- Track various data accurately.
- Assist in compiling reports.
- Ensure accuracy of online bookings.
- Assist other departments with various projects, including reservations.
- Manage office supplies in back office and ordering.
Server
In the Alta Lodge dining room, we strive to create a welcoming environment for both returning and new guests. As a front line employee, we are relying on you to help create this atmosphere. We expect you to work hard during your scheduled shifts, but we craft your schedule to enjoy as much ski time as possible. You will be expected to perform all the standard server duties, including fine dining dinner service, quick and friendly lunch service, and speedy and cheerful breakfast service. Much of your job will consist of conversing with guests, many of whom have stayed at the lodge for decades. Since we are the largest department in the lodge, one of your benefits is easily being able to switch shifts with your fellow “trons”. In summation, you should look forward to a winter full of skiing, hard work, and great companionship.
Must possess or be willing and eager to learn the following skills:
Dishwasher
Under the direction of the Kitchen managers, dishwashers are responsible for maintaining cleanliness of all dishes, pots, pans and appliances, as well as sorting and storing them properly. In addition to dishwashing, they make sure both the kitchen and dish pit are clean and attended to at the end of their shifts. Dishwashers will also assist with intake of deliveries, taking out trash, recycling, and glass. Dishwashing shifts align with the kitchen shifts, working breakfast and lunch in the morning, and dinner in the evening.
Job Duties:
Kitchen
Professional kitchen position to prepare food to chef's expectations and set up stations for the daily menu. Duties include assisting Head Chef and Sous Chef, food prep, assisting the line for breakfast, lunch, and/or dinner service, some dishwashing, and providing service that aligns with Alta Lodge values of excellent guest service.
Job Duties:
Housekeeper
Under the direction of the Housekeeping Manager, the Housekeeper performs cleaning duties to ensure clean, orderly, and attractive Lodge rooms and common spaces. The Housekeeper completes a daily checklist of common area cleaning and assists other housekeepers as necessary to clean Lodge rooms in a timely way.
Responsibilities
Reservationist
This is a year-round position, 40 hrs/week (must be able to work evenings, weekends, and holidays)
Sell an authentic Alta Lodge experience to guests. Ensure accuracy of all reservations, rates and communications relative to Reservations and guests’ stay. Handle pre-arrival financial transactions between our guests and the Lodge. Consistently provide all guests with a genuine, high-quality hospitality experience. Possess a strong desire and dedication to passionately share Alta’s unique resort community and our authentic mountain experience.
A Reservations Agent should have exceptional phone and written communications skills; the necessary social skills to work with all types of guests/clients; strong attention to detail, the ability to work independently and creatively as tasks and problems arise; self-motivation to complete departmental tasks; aptitude to navigate all of our reservations systems on the computer; and be able to work well under pressure while meeting multiple and sometimes competing deadlines.
Job Duties:
