Alaska X

Current Job Openings

Alaska X
Adventure Guide
$28.00 / hour + tips
Skagway, Juneau
 CDL Passenger Endorsement required - $2/hour bonus upon completing contract!! 
Job Description & Responsibilities
Job Summary
Greets guests on the docks. Safely transports guests to and from Adventure Camp and/or between drop-off points utilizing the route established by the company. Provides a narrated tour using accurate, quality information while transporting the guests. May accompany the guests as an escort throughout the tour to serve as the primary contact for the guests throughout the excursion or may return to the dock for the next group. Plays a key role in ensuring the guests are completely satisfied with their excursion experience.
SOP’s
All employees are expected to adhere to the company's standard operating procedures to ensure consistency, safety, and quality in our operations. Your cooperation in following these guidelines is essential for maintaining our high standards and achieving our organizational goals.
Key Responsibilities
• Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to guest needs, answering questions, and notifying management of any concerns.

• Adheres to the company’s standard operating procedures to ensure consistency, safety, and quality.

• Communicates accurate information as needed (guest counts, radio calls, coordination with office and dock representatives).

• Follows all company policies and procedures.

• Performs additional tasks and responsibilities as required to support the company’s goals.
Qualifications
• Valid CDL (Commercial Driver License) with Passenger endorsement

• Valid Medical Certificate

• Valid CPR/First Aid Certificate

• Must be 21 years of age

• Able to lift up to 50 lbs

• Must be willing to work with dogs daily

• Must not be allergic to dogs
Skills
• Guest Service: Excellent communication and guest interaction skills

• Time Management: Ensuring timely arrivals and departures

• Vehicle Maintenance: Performing regular inspections and upkeep

• Defensive Driving: Practicing safe driving techniques

• Emergency Response: Ability to handle emergencies calmly and efficiently

• Knowledge of Local Attractions: Familiarity with local landmarks and points of interest
Working Conditions
• Frequent outdoor work with exposure to varying weather conditions

• Occasional exposure to odors, including dog-related odors

• Possible exposure to loud noise, including barking dogs

• Frequent sitting, standing, and walking

• Must be able to lift and carry buckets weighing up to 40 lbs for 200 feet (typically no more than 30 minutes per day)
The statements in this document describe the general nature and level of work performed. They do not list every responsibility, duty, or skill required of the position. This document does not create an employment contract and is subject to change at the discretion of the employer, with or without notice.
Job Requirements
• Certified or able to get certified in First Aid/CPR.

• Able to lift up to 50 lbs.

• Legally eligible to work in the US.

• CDL with Passenger Endorsement or ability to attain one.

• 21 years or older.
Alaska X provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, national origin, age, color, religion, gender, sexual orientation, disability, marital status, pregnancy, veteran status or any other protected characteristic in accordance with federal, state and local laws.

This policy applies to all terms and conditions of employment. The company will make reasonable accommodations, including modification of company policies and procedures in appropriate cases for qualified individuals with disabilities if it can do so without undue hardship.
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Alaska X
Boat Captain
$33.00 / hour + tips
Skagway
$2/hour bonus upon completing contract!!
Job Description & Responsibilities
Job Summary
Safely transports guests to and from Glacier Point departing from Skagway or Haines. Gives a boat safety speech and ensures guest compliance. Assures the safety of the guests by conducting a pre-trip inspection daily, always driving at a safe rate of speed, assisting guests into and out of the boat, reviewing safety guidelines with the guests, and ensuring children always stay with their parents. Responsible for maintaining the cleanliness of the boat and fueling as needed. Responsible for the maintenance and cleanliness of the boat. Plays a key role in ensuring the guests are completely satisfied with their boat excursion experience. This position participates in the USCG drug screening.
SOP's
All employees expected to adhere to the company's standard operating procedures to ensure consistency, safety, and quality in our operations. Your cooperation in following these guidelines is essential for maintaining our high standards and achieving our organizational goals.
Key Responsibilities
• Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests information for management to contact them.
• Employees expected to adhere to the company’s standard operating procedures to ensure consistency, safety, and quality in our operations. Your cooperation in following these guidelines is essential for maintaining our high standards and achieving our organizational goals.
• Communicates accurate information to the appropriate staff when required and as needed (radioing in the guest count to dog camp, radioing to the office when appropriate, communicating with the dock representatives, etc.)
• Adhering to all company policies and procedures
• While your primary duties will be outlined above, you may also be required to perform other tasks and responsibilities as needed to support the company’s goals and objectives.
Qualifications
• Valid Driver License
• Valid USCG License – 50 ton or higher
• Valid CPR/First Aid Certificate
• Must be 21 years of age
• Able to lift up to 50lbs
Skills
• Guest Service: Must possess excellent communication skills and provide superior guest service
• Time Management: Ensuring timely arrivals and departures
• Vessel Maintenance: Performing regular inspections and maintenance
• Safety: Practicing safe techniques to prevent accidents while on the water
• Emergency Response: Handling emergencies calmly and efficiently
• Knowledge of Local Attractions: Familiarity with local landmarks and points of interest
Working Conditions
• Frequent work is performed outside, and, in the vessel, position will frequently be subject to possible adverse weather conditions and variations in temperature
• Position involves frequent sitting, standing, and walking
The statements in this document are intended to describe the general nature and level of work being performed by employees. They are not to be understood as an exhaustive list of responsibilities, duties, and skills required in this position. Furthermore, they do not establish a contract for employment, and they are subject to change, with or without notice, at the discretion of the employer.
Job Requirements
Job Qualifications
• Valid Driver License
• Valid USCG License – 50 ton or higher
• Valid CPR/First Aid Certificate
• Must be 21 years of age
• Able to lift up to 50lbs
• Legally eligible to work in the US
Alaska X provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, national origin, age, color, religion, gender, sexual orientation, disability, marital status, pregnancy, veteran status or any other protected characteristic in accordance with federal, state and local laws.

This policy applies to all terms and conditions of employment. The company will make reasonable accommodations, including modification of company policies and procedures in appropriate cases for qualified individuals with disabilities if it can do so without undue hardship.
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Maintenance
Mechanic
$35.00 - $38.00 / hour
Skagway
Summary
Alaska X is a leading provider of shore excursions in southeast Alaska. We operate many different tours/activities and build virtually all of the elements our excursion experiences in-house including retail buildings, zip-lines, suspension bridges, remote cabins, docks, and many other structures for commercial purposes! We are very dynamic and work on different projects frequently. We even have our own saw-mill and are completing our first hydro-electric project that will power one of our camps!
During the summer season, our company hosts approximately 150 seasonal staff members to provide our exceptional shore excursions and this position helps support what we do.
Our Maintenance Team Mechanics help maintain a fleet of over 100 pieces of machinery from airporter buses to, atvs, unimogs, passenger vessels, outboard motors, heavy equipment (loaders, excavators, etc.), as well as provide mechanical needs for buildings and facilities. Almost every mechanical skill is used/learned at some point!
We are looking for a skilled Mechanic to assemble, maintain and repair machinery and vehicles. You will be responsible for ensuring functionality and reliability of machines, engines, and mechanical systems. An excellent mechanic must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions.
Responsibilities
• Build and assemble machines or mechanical components according to requirements

• Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues

• Conduct repairs aiming for maximum reliability

• Troubleshoot reported problems and resolve them in a timely manner

• Perform thorough maintenance on machinery, equipment, and systems

• Clean and apply lubricants to machinery components

• Replenish fluids and components of engines and machinery

• Provide consultation on correct maintenance and preventative measures to machine or vehicle users

• Undertake other duties as assigned (e.g. repair of hydraulic systems, painting vehicles etc.)

• Keep logs of work and report on issues
Skills
• Proven experience as Mechanic

• Excellent knowledge of machinery and hydraulic, electrical and other systems and their components

• Aptitude in using various hand tools (screwdrivers, hammers etc.) and precision measurement tools (e.g. calipers)

• Ability to follow established procedures and practices and read instruction, blueprints, etc.

• A strong commitment to all health and safety guidelines

• Very good communication skills

• A problem-solving ability

• Very good physical strength and stamina

• High school diploma is preferred; Certification from a vocational school or completion of apprenticeship is a definite plus

• Valid certification (e.g ASE) is preferred'
Work Location: Multiple locations
Job Type: Full-time
Pay: $32.00 per hour - $38.00 per hour DOE 
Valid Driver License
Schedule:
• 10 hour shift
Ability to commute/relocate:
• Skagway, AK 99840: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• Are you willing to live in Skagway, Alaska for this position?
Experience:
• Diesel engine repair: 1 year (Preferred)

• Mechanical knowledge: 1 year (Preferred)
Work Location: One location
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Maintenance
Carpenter
$32.00 / hour
Skagway
Summary
Alaska X is a leading provider of shore excursions in southeast Alaska. We operate many different tours/activities and build virtually all of the elements our excursion experiences in-house including retail buildings, zip-lines, suspension bridges, remote cabins, docks, and many other structures for commercial purposes! We are very dynamic and work on different projects frequently. We even have our own saw-mill and are completing our first hydro-electric project that will power one of our camps!
During the summer season, our company hosts approximately 150 seasonal staff members to provide our exceptional shore excursions and this position helps support what we do.
We are looking for a qualified Carpenter to cut, fabricate and install wooden and other structures according to specifications. Your job will entail working in diverse settings to produce steady and functional infrastructure and products. A carpenter is an individual with great hand dexterity and an eye for detail. The ideal candidate will have good knowledge of wood properties and other carpentry materials. Working with little supervision while following all health and safety standards is essential. The goal is to contribute to the construction and maintenance of strong and long-lasting buildings and products.
Responsibilities
• Read blueprints, drawings, and sketches to fully grasp requirements.

• Take measurements and calculate the size and amount of material needed.

• Cut, shape, and smooth lumber and other material (e.g., fiberglass) according to measurements.

• Build window frames, doors, staircases, and frame buildings by using raw materials or pre-constructed items.

• Lay out floorings, roofings, or drywalls ensuring they are leveled and compatible.

• Carve and assemble furniture, cabinets, shelves, and other items and install them where designated.

• Inspect places and conduct repairs or maintenance.

• Build scaffolding and other construction structures.
Skills
• Proven experience as carpenter

• Hands-on experience in working with carpentry materials.

• Excellent understanding of carpentry techniques and methods of installation and construction

• Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, rulers etc.)

• Ability to read technical documents and drawings.

• Willingness to follow safety guidelines at all times

• Good knowledge of English

• Good understanding of basic math

• Good physical condition and endurance

• High school diploma: Successful completion of a carpentry apprenticeship program is required.
Work Location: Multiple locations
Job Type: Full-time
Pay: $32.00 - $35.00 per hour - DOE
Benefits:
 - Health Insurance
- Paid Time Off 
Schedule:
• 10-hour shifts  
Ability to commute/relocate:
• Skagway, AK 99840: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
• Valid Driver's License (Required)
Work Location: One location
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Alaska X
Canoe Guide
$21.00 / hour + tips
Skagway, Haines
$2/hour bonus upon completing contract!!
Job Description & Responsibilities
Job Summary
Provide safety information to the guests prior to boarding the canoes. Guide the guests by canoe around Davidson Lake while providing them with a safe and enjoyable experience. Acts as crew to the RHIB boat captain. Provides narration on the RHIB ride to and from Glacier Point. Gives a safety speech and ensures guest compliance. Assists the Captain in boat maneuvers and in the care of the boat.
SOP's
All employees expected to adhere to the company's standard operating procedures to ensure consistency, safety, and quality in our operations. Your cooperation in following these guidelines is essential for maintaining our high standards and achieving our organizational goals.
Key Responsibilities
• Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests information for management to contact them.

• Employees expected to adhere to the company’s standard operating procedures to ensure consistency, safety, and quality in our operations. Your cooperation in following these guidelines is essential for maintaining our high standards and achieving our organizational goals.

• Communicates accurate information to the appropriate staff when required and as needed (radioing in the guest count to dog camp, radioing to the office when appropriate, communicating with the dock representatives, etc.)

• Adhering to all company policies and procedures

• While your primary duties will be outlined above, you may also be required to perform other tasks and responsibilities as needed to support the company’s goals and objectives.
Qualifications
• Valid Driver’s License

• Valid CPR/First Aid Certificate

• Must be 21 years of age

• Able to lift up to 50lbs
Skills
• Guest Service: Must possess excellent communication skills and provide superior guest service

• Time Management: Ensuring timely arrivals and departures

• Ability to handle unclear or changing situations and to switch gears easily in response to unexpected demands

• Emergency Response: Handling emergencies calmly and efficiently

• Ability to effectively lead others by establishing rapport and gaining trust through active listening, specifying clear expectations, and consistently coaching and/or instructing others to improve their performance.
Working Conditions
• Frequent work is performed outside, so position will frequently be subject to possible adverse weather conditions and variations in temperature

• May occasionally be subject to different odors throughout the day to include, but not limited to, dog waste

• May be subject to noise, to include but not limited to, constant dog barking at dog camp

• Position involves frequent sitting, standing, and walking

• Must be able to lift and carry buckets weighing up to 40lbs for a distance of 200 feet (usually no more than 30 minutes a day is spent performing this activity)
The statements in this document are intended to describe the general nature and level of work being performed by employees. They are not to be understood as an exhaustive list of responsibilities, duties, and skills required in this position. Furthermore, they do not establish a contract for employment, and they are subject to change, with or without notice, at the discretion of the employer.
Alaska X provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, national origin, age, color, religion, gender, sexual orientation, disability, marital status, pregnancy, veteran status or any other protected characteristic in accordance with federal, state and local laws.

This policy applies to all terms and conditions of employment. The company will make reasonable accommodations, including modification of company policies and procedures in appropriate cases for qualified individuals with disabilities if it can do so without undue hardship.
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Alaska X
Dog Musher
$26.00 / hour
Skagway, Juneau
$2/hour bonus upon completing contract!!
SUMMARY
Responsible for the direct care and management of 18-36 dogs. Provides safe and informative dog sled rides and presents numerous 20 to 30 minute presentations on dog sledding to guests on a daily basis. In all tasks, position is responsible for adhering to the company’s policy regarding the treatment of its animals.

MAIN JOB RESPONSIBILITIES
• Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering any and all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests’ information for management to contact them
• Monitors the safety of our guests and dogs at all times
• Immediately reports any dog health issues to management
• Provides general dog care to include, but not limited to, the following: feeding, watering, and brushing dogs, as well as, scooping poop
• Performs chores before, during, and after tours to include, but not limited to, the following: cleaning bathrooms, emptying trash cans, filling potholes, stocking the refreshment area, chopping wood, and washing carts & vans
• Safely provides our guests with a one-mile sled ride while presenting them with quality, accurate information about self, dog team, and dog mushing
• Assists guests into getting into and out of all vehicles
• Presents guests with quality, accurate information while giving 20-30 minute presentations to guests during the kennel talk portion of the tour
• Responsible for preparing sled for guests, taking pictures of guests on the sled, and later introducing guests to the team
• Safely hooks up the dogs while taking care to pair dogs that won’t fight or breed
• At the end of the day, responsibilities include, but are not limited to the following: unhooking dogs, returning dogs to their houses, hanging up all the harnesses and gang-lines, and rinsing off the equipment
• Inspects dog houses & tethers and replaces any damaged equipment
•  
• Adhering to all company policies
•  
• Striving to accomplish goals discussed with management during the monthly evaluations
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Must possess the knowledge, skills, and abilities needed to safely run a team of 16 dogs
• Possess a working knowledge of sled dog information
• Excellent communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Skilled in guest attentiveness as demonstrated by responsiveness to the needs and wants of our guests
• Skilled in maintaining a positive attitude at all times even when handling difficult and/or stressful situations
• Ability to memorize, recall, and present information and facts
• Ability to make oral presentations that engage an audience
• Ability to initiate interaction with guests
• Ability to work well within diverse groups to achieve common goals
• Ability to be detail-oriented and use good judgment when it comes to safety
• Ability to work in a fast-paced work environment
• Ability to assume and complete tasks without direction and with little supervision
• Ability to physically handle strong dogs & break up dog fights when and as needed
QUALIFICATIONS:
• Valid driver’s license or the ability to attain one
• Prior winter experience working in a mushing kennel
• Ability to work irregular work schedules
ENVIRONMENTAL CONDITIONS:
• All work is performed outside, so will be subject to possible adverse weather conditions and variations in temperature.
• Will be subject to noise, to include but not limited to, constant dog barking
• Will be subject to dust, odors, and contact with water and/or other liquids
• Will be subject to hazardous conditions (working with different machinery, handling dogs, etc)
PHYSICAL ASPECTS OF THE JOB:
• Must be able to lift and carry a 40lb bag for a distance of 200 feet
• Position involves frequent (usually at least 2.5 hours a day but no more than 5.5 hours a day) standing, walking, handling objects, grasping items, & manipulating machinery and small items
• Position involves occasional (usually no more than 2.5 hours a day) sitting, carrying, balancing, bending, stooping, and kneeling
Note: The statements in this document are intended to describe the general nature and level of work being performed by employees. They are not to be understood as an exhaustive list of responsibilities, duties, and skills required in this position. Furthermore, they do not establish a contract for employment, and they are subject to change, with or without notice, at the discretion of the employer.
Schedule:
• Day shift
Ability to commute/relocate:
• Skagway, AK 99840: Reliably commute or planning to relocate before starting work (Required)
• Juneau, AK 99801: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• Are you willing and able to work in Skagway, Alaska or Juneau, Alaska March-October?
Experience:
• Dog Mushing: 1 year (Preferred)
Work Location: Two locations: Skagway and Juneau
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Alaska X
Dog Handler
$21.00 / hour + tips
Skagway, Juneau
$2/hour bonus upon completing contract!!
Job Description & Responsibilities
Job Summary:
Responsible, each day, for assisting in the care and management of dogs, transporting guests, and giving 20–30-minute presentations about dog mushing. In all tasks, the position is responsible for adhering to the company’s policy regarding the treatment of its animals. Responsible for preparing sleds for guests and taking pictures of guests posing as a musher driving the wheeled sled.
SOP's
All employees are expected to adhere to the company's standard operating procedures to ensure consistency, safety, and quality in our operations. Your cooperation in following these guidelines is essential for maintaining our high standards and achieving our organizational goals.
Key Responsibilities:
• Ensures guests experience the “E.X.C.U.R.S.I.O.N. of lifetime” by being attentive to their needs and/or wants, answering all questions throughout the excursion, and notifying management of unhappy guests and/or obtaining guest information for follow-up.
• Employees are expected to adhere to all standard operating procedures to ensure consistency, safety, and quality.
• Communicates accurate information to appropriate staff when required (radioing guest count to dog camp, contacting the office, communicating with dock representatives, etc.).
• Adhering to all company policies and procedures.
• Performing other tasks and responsibilities as needed to support the company’s goals and objectives.
Qualifications:
• Valid Driver’s License
• Valid CPR/First Aid Certificate
• Must be 21 years of age
• Able to lift up to 50lbs
• Must be willing to work with dogs on a daily basis
• Must not be allergic to dogs
Skills:
• Guest Service: Excellent communication skills and superior guest service
• Time Management: Ensuring timely arrivals and departures
• Ability to handle unclear or changing situations and adapt to unexpected demands
• Emergency Response: Ability to handle emergencies calmly and efficiently
• Ability to effectively lead others through rapport-building, active listening, clear expectations, and ongoing coaching
Working Conditions:
• Frequent outdoor work, subject to adverse weather and temperature variations
• Occasional exposure to odors, including dog poop
• Exposure to noise, including constant dog barking at dog camp
• Frequent sitting, standing, and walking
• Must be able to lift and carry buckets up to 40lbs for 200 feet (typically no more than 30 minutes per day)
The statements in this document describe the general nature and level of work performed by employees. They do not constitute an exhaustive list of responsibilities, duties, or skills required. This document does not establish a contract for employment and is subject to change, with or without notice, at the discretion of the employer.
Job Requirements
• Certified or able to get certified in First Aid/CPR.
• Able to lift up to 50 lbs.
• Legally eligible to work in the US.
Alaska X provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, national origin, age, color, religion, gender, sexual orientation, disability, marital status, pregnancy, veteran status or any other protected characteristic in accordance with federal, state and local laws.

This policy applies to all terms and conditions of employment. The company will make reasonable accommodations, including modification of company policies and procedures in appropriate cases for qualified individuals with disabilities if it can do so without undue hardship.
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Glacier Point
Naturalist
$21.00 / hour + tips
Skagway, Haines
Job Summary
Acts as crew to the RHIB boat captain. Provides narration on the RHIB ride to and from Glacier Point. Gives a safety speech and ensures guest compliance. Assists the Captain in boat maneuvers and in the care of the boat.  
MAIN JOB RESPONSIBILITIES:  
• Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering any and all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests’ information for management to contact them  

• Monitors the safety of our guests at all times and ensures that children stay with their parents/guardian  

• Maintains the cleanliness of the boat  

• Assists guests getting into and out of all modes of transport  
• Presents guests with quality, accurate information during the tour  

• Presents guests with safety information  

• Assists the Captain in docking and fueling the boat and any other boat maneuvers as needed  

• Greeting the guests on the pier and escorting them to/from the boat  

• Watches for wildlife throughout the tour and assists guests with picture taking  

• Adhering to all company policies  

• Striving to accomplish goals discussed with management during any evaluations  
 
Job Requirements
Certified or able to get certified in First Aid/CPR. Able to lift up to 50 lbs. Legally eligible to work in the US.
Alaska X provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, national origin, age, color, religion, gender, sexual orientation, disability, marital status, pregnancy, veteran status or any other protected characteristic in accordance with federal, state and local laws.

This policy applies to all terms and conditions of employment. The company will make reasonable accommodations, including modification of company policies and procedures in appropriate cases for qualified individuals with disabilities if it can do so without undue hardship.
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Alaska X
Office & Dock Representative
$24.00 / hour
Skagway, Juneau
$2/hour bonus upon completing contract!!
SUMMARY:
Position serves both on the dock and in the office. Maintains open communication with cruise line shore excursions staff, Alaska X staff, and guests to ensure that the tours depart on time with the correct number of passengers. Responsible for confirming the tour numbers on the docks, informing associated parties, and settling at the end of the day.

MAIN JOB RESPONSIBILITIES:
• Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering any and all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests’ information for management to contact them
• Responds to all phone calls and emails received from ships, guests, and coworkers in a timely fashion
• Maintains accurate up-to-date daily tour dispatch sheets, comparison spreadsheets, and complete tour spreadsheets
• Maintains and distributes inventory
• Runs errands as needed
• Maintains the cleanliness of the office
• Notifies independent tour companies of available space on departures
• Notifies ships when the final tour has returned
• When in office, responds to all guest inquiries and strives to close the sale by providing guests accurate information regarding the tour options
• Serves as a liaison between Alaska X and cruise ships by developing a positive working relationship with shore excursions staff and utilizing this relationship in various situations
• Gathers guests from the cruise ships, and independent tour companies, and interacts with them on the dock while waiting for the driver’s arrival
• Ensures all tours leave on time and with the correct number of passengers
• Collects guests’ tickets from the drivers, verifies the count of the tickets, and settles for the tickets at the end of the day, recalling situations that may have occurred while on duty should a discrepancy arise
• Continuously verifies and communicates accurate information with shore excursions staff, company personnel, and guests
• Provides guests and prospective guests with quality information regarding the tours
• Maintains an accurate and legible daily tour dispatch throughout the day. Adhering to all company policies
• Ensures that all daily tour information is recorded in the appropriate places or sent to the appropriate individuals at the end of each day
• Strives to sell additional tickets while on the dock by maintaining a professional image
•  
• Making tour and retail lunch items as needed
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Must possess the knowledge, skills, and abilities needed to perform general office tasks
• Excellent communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Skilled in guest attentiveness as demonstrated by responsiveness to the needs and wants of our guests
• Skilled in maintaining a positive attitude at all times even when handling difficult and/or stressful situations
• Ability to memorize, recall, and present information and facts
• Ability to make oral presentations that engage an audience
• Ability to initiate interaction with guests
• Ability to work well within diverse groups to achieve common goals
• Ability to be detail-oriented and use good judgment when it comes to safety
• Ability to work in a fast-paced work environment
• Ability to assume and complete tasks without direction and with little supervision
QUALIFICATIONS:
• Valid driver’s license 
• Ability to work irregular work schedules
ENVIRONMENTAL CONDITIONS:
• Some of the work is performed outside, so will be subject to possible adverse weather conditions and variations in temperature.
• Will be subject to noise, to include but not limited to, constant engine noises
• Will be subject to dust, odors, and contact with water and/or other liquids
• Will be subject to hazardous conditions (working with different machinery, etc.)
PHYSICAL ASPECTS OF THE JOB:
• Must be able to lift and carry a 40lb weight for a distance of 200 feet
• Position involves frequent (usually at least 2.5 hours a day but no more than 5.5 hours a day) standing, walking, handling objects, grasping items, & manipulating machinery and small items
• Position involves occasional (usually no more than 2.5 hours a day) sitting, carrying, balancing, bending, stooping, and kneeling
Note: The statements in this document are intended to describe the general nature and level of work being performed by employees. They are not to be understood as an exhaustive list of responsibilities, duties, and skills required in this position. Furthermore, they do not establish a contract for employment, and they are subject to change, with or without notice, at the discretion of the employer.
Schedule:
• Day shift
Ability to commute/relocate:
• Skagway, AK 99840: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• Are you willing and able to work in Skagway, Alaska or Juneau, Alaska April-October?
Education:
• High school or equivalent (Preferred)
Experience:
• Customer service: 1 year (Preferred)
• Administrative: 1 year (Preferred)
Work Location: Two locations: Skagway and Juneau
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Office and Dock
Office Manager
$30.00 / hour
Skagway
SUMMARY
Alaska X Office Manager Position serves both on the dock and in the office. Maintains open communication with cruise line shore excursions staff, Alaska X staff, and guests to ensure that the tours depart on time with the correct number of passengers. Manages drivers, dock, and office staff. Responsible for confirming the tour numbers on the docks, informing associated parties, and settling at the end of the day.  
MAIN JOB RESPONSIBILITIES
• Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering any and all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests’ information for management to contact them  

• Responds to all phone calls and emails received from ships, guests, and coworkers in a timely fashion  

• Trains staff 

• Ensures employees are following company policies 
• Maintains accurate up-to-date daily tour dispatch sheets, comparison spreadsheets, and complete tour spreadsheets  

• Maintains and distributes inventory  

• Runs errands as needed  

• Maintains the cleanliness of the office  

• Notifies independent tour companies of available space on departures  
• Notifies ships when the final tour has returned  

• When in office, responds to all guest inquiries and strives to close the sale by providing guests accurate information regarding the tour options  

• Serves as a liaison between Alaska X and cruise ships by developing a positive working relationship with shore excursions staff and utilizing this relationship in various situations  

• Gathers guests from the cruise ships, and independent tour companies, and interacts with them on the dock while waiting for the driver’s arrival  

• Ensures all tours leave on time and with the correct number of passengers  
• Collects guests’ tickets from the drivers, verifies the count of the tickets, and settles for the tickets at the end of the day, recalling situations that may have occurred while on duty should a discrepancy arise  

• Continuously verifies and communicates accurate information with shore excursions staff, company personnel, and guests  

• Provides guests and prospective guests with quality information regarding the tours  

• Maintains an accurate and legible daily tour dispatch throughout the day  

• Ensures that all daily tour information is recorded in the appropriate places or sent to the appropriate individuals at the end of each day  
• Strives to sell additional tickets while on the dock by maintaining a professional image  

• Adhering to all company policies  

• Striving to accomplish goals discussed with management during the monthly evaluations.  
Job Requirements
Certified or able to get certified in First Aid/CPR.
Able to lift up to 50 lbs.
Legally eligible to work in the US.
CDL with Passenger endorsement is preferred but not required.
Must be 21 years or older.
Alaska X provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, national origin, age, color, religion, gender, sexual orientation, disability, marital status, pregnancy, veteran status or any other protected characteristic in accordance with federal, state and local laws.

This policy applies to all terms and conditions of employment. The company will make reasonable accommodations, including modification of company policies and procedures in appropriate cases for qualified individuals with disabilities if it can do so without undue hardship.
 
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Alaska X
Unimog Operator
$25.00 / hour + tips
Skagway
$2/hour bonus upon completing contract!!
Job Description & Responsibilities
Job Summary
The summary of this position safely transports guests from the lower camp area to and from dog camp and/or the zip-line. Responsible for maintenance and cleaning of Unimog.
SOP's
All employees are expected to adhere to the company's standard operating procedures to ensure consistency, safety, and quality in our operations. Your cooperation in following these guidelines is essential for maintaining our high standards and achieving our organizational goals.
Key Responsibilities
• Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to their needs, answering all guest questions, and notifying management of unhappy guests or collecting guest information for follow-up.
• Employees are expected to adhere to the company’s standard operating procedures to ensure consistency, safety, and quality in our operations.
• Communicates accurate information to the appropriate staff when required (guest count to dog camp, communication with the office, dock representatives, etc.).
• Adheres to all company policies and procedures.
• May perform other tasks and responsibilities as needed to support the company’s goals and objectives.
Qualifications
• Valid Driver’s License
• Valid CPR/First Aid Certificate
• Must be 21 years of age
• Able to lift up to 50 lbs
• Must be willing to work with dogs daily
• Must not be allergic to dogs
Skills
• Guest Service: Excellent communication skills and ability to provide superior guest service.
• Time Management: Ensuring timely arrivals and departures.
• Ability to handle unclear or changing situations and adapt to unexpected demands.
• Emergency Response: Ability to handle emergencies calmly and efficiently.
• Ability to effectively lead others by building rapport, gaining trust, clearly communicating expectations, and coaching to improve performance.
Working Conditions
• Frequent outdoor work; may be subject to adverse weather conditions and temperature variations.
• May occasionally encounter various odors, including dog waste.
• May be exposed to noise such as frequent barking at dog camp.
• Frequent sitting, standing, and walking.
• Must be able to lift and carry buckets weighing up to 40 lbs for 200 feet (typically under 30 minutes per day).
The statements in this document describe the general nature and level of work being performed. They are not an exhaustive list of responsibilities, duties, or required skills. They do not constitute an employment contract and may change, with or without notice, at the discretion of the employer.
Job Requirements
• Certified or able to get certified in First Aid/CPR.
• Able to lift up to 50 lbs.
• Legally eligible to work in the US.
• 21 years or older.
Alaska X provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, national origin, age, color, religion, gender, sexual orientation, disability, marital status, pregnancy, veteran status or any other protected characteristic in accordance with federal, state and local laws.

This policy applies to all terms and conditions of employment. The company will make reasonable accommodations, including modification of company policies and procedures in appropriate cases for qualified individuals with disabilities if it can do so without undue hardship.
 
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Alaska X
Zipline Guide
$24.00 / hour + tips
Skagway
$2/hour bonus upon completing contract!!
 
Summary
Provide safety information to the guests prior to starting the zip line tour. Guide guests through various zip lines and bridges while providing guests with a safe and enjoyable experience.  
MAIN JOB RESPONSIBILITIES:  
• Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering any and all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests’ information for management to contact them  

• Monitors the safety of our guests at all times  

• Performs chores before, during, and after tours to include, but are not limited to, the following: cleaning bathrooms, emptying trash cans, stocking the refreshment area, chopping wood, clearing brush, and cleaning equipment  

• Daily safety check of the course and equipment  
• Assists guests getting into and out of all vehicles  

• Presents guests with quality, accurate information during the tour  

• Present guests with safety information prior to starting and during the zip line tour  

• Guides guests through the course providing a safe and enjoyable experience  

• Ensures that guests are outfitted with the proper safety equipment  
• Maintains and properly stores gear    

• Adhering to all company policies  

• Striving to accomplish goals discussed with management during the monthly evaluations  
Our guides love being with people and are very good at keeping our guests entertained all throughout the tour.
In between tours, our guides help perform general maintenance on the course and its equipment and perform other chores around camp (such as chopping wood, cleaning bathrooms, etc.) as well.
Requirements:
Our zip-line guides love being around people and enjoy making sure they experience they tour of their dreams. The position involves a high level of guest interaction, so exceptional customer service skills is a must.
They also have the ability to lead and direct groups of people. They are extremely detail-oriented when it comes to safety.
Lastly, they do not have a fear of heights. 
Working Conditions:
• Frequent work is performed outside, so position will frequently be subject to possible adverse weather conditions and variations in temperature 
• May occasionally be subject to different odors throughout the day to include, but is not limited to, dog poop 
• May be subject to noise, to include but not limited to, constant dog barking at dog camp 
• Position involves frequent sitting, standing, and walking 
• Must be able to lift and carry buckets weighing up to 40lbs for a distance of 200 feet (usually no more than 30 minutes a day is spent performing this activity)
Note: The statements in this document are intended to describe the general nature and level of work being performed by employees. They are not to be understood as an exhaustive list of responsibilities, duties, and skills required in this position. Furthermore, they do not establish a contract for employment, and they are subject to change, with or without notice, at the discretion of the employer.
Location: Skagway Alaska
Job Types: Full-time, Temporary
Schedule:
• Day shift
Ability to commute/relocate:
• Skagway, AK 99840: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• Are you willing and able to work in Skagway, Alaska April -October?
 
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