Alaska X
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Zipline Guide

Alaska X

Skagway, Alaska

Join the Alaska X Zipline Crew for our 2024 season, ASAP - Fall! Housing is available!

Seasonal
  • summer

Current Job dates:

Currently recruiting for the season that runs from May 15th, 2024 to October 15th, 2024.

  • Boat Captain

    Alaska X
    Skagway
    $33.00 / hour + tips

    $2/hour bonus upon completing contract!!

    Safely transports guests to and from Glacier Point. Gives a boat safety speech and ensures guest compliance. Responsible for the maintenance and cleanliness of the boat.

    MAIN JOB RESPONSIBILITIES:

    • Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering any and all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests’ information for management to contact them
    • Safely transports guests to and from Glacier Point while adhering to the timing of the tour (including before and after)
    • Provides guests with accurate, quality information throughout the duration of the excursion
    • Assures the safety of the guests by conducting a pre-trip inspection daily, driving at a safe rate of speed at all times, assisting guests into and out of the boat, reviewing safety guidelines with the guests, and ensuring children stay with their parents at all times
    • Responsible for maintaining the cleanliness of the boat and fueling as needed
    • Assists in preforming maintenance tasks on the boat by immediately fixing boat problems (if possible) and reporting any issues Maintenance
    • Communicates accurate information to the appropriate staff when required and as needed (radioing in the guest count to Glacier Point, radioing to the office when appropriate, communicating with the dock, etc.)
    • Transports supplies to and from Glacier Point as needed

    ADDITIONAL JOB RESPONSIBILITIES:

    • Perform Boat Crew and Naturalist duties as assigned including assisting other Captains and providing narrated information to guests during their excursion
    • As assigned by management

    ALL POSITIONS IN COMPANY ARE RESPONSIBLE FOR THE FOLLOWING:

    • Adhering to all company policies
    • Striving to accomplish goals discussed with management during any evaluations

    REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

    • Must possess the knowledge, skills, and abilities related to vessel operations.
    • Must be able to work on the water
    • Excellent communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
    • Skilled in guest attentiveness as demonstrated by responsiveness to the needs and wants of our guests
    • Skilled in maintaining a positive attitude at all times even when handling difficult and/or stressful situations
    • Ability to memorize, recall, and present information and facts
    • Ability to make oral presentations that engage an audience
    • Ability to initiate interaction with guests
    • Ability to work well within diverse groups to achieve common goals
    • Ability to be detail-oriented and use good judgment when it comes to safety
    • Ability to work in a fast-paced work environment
    • Ability to assume and complete tasks without direction and with little supervision

    QUALIFICATIONS:

    • Valid Captain's License with a minimum of a 50 ton rating
    • First Aid and CPR certification with the ability to obtain WFR or WAFA certification
    • Ability to work irregular work schedules

    ENVIRONMENTAL CONDITIONS:

    • All work is performed outside, so will be subject to possible adverse weather conditions and variations in temperature.
    • Will be subject to noise, to include but not limited to, constant engine noise
    • Will be subject to dust, odors, and contact with water and/or other liquids
    • Will be subject to hazardous conditions (working with different machinery, etc.)

    PHYSICAL ASPECTS OF THE JOB:

    • Must be able to lift and carry a 40lb weight for a distance of 200 feet
    • Position involves frequent (usually at least 2.5 hours a day but no more than 5.5 hours a day) standing, walking, handling objects, grasping items, & manipulating machinery and small items
    • Position involves occasional (usually no more than 2.5 hours a day) sitting, carrying, balancing, bending, stooping, and kneeling

    Note: The statements in this document are intended to describe the general nature and level of work being performed by employees. They are not to be understood as an exhaustive list of responsibilities, duties, and skills required in this position. Furthermore, they do not establish a contract for employment, and they are subject to change, with or without notice, at the discretion of the employer.

    Schedule:

    • Day shift

    Ability to commute/relocate:

    • Skagway, AK 99840: Reliably commute or planning to relocate before starting work (Required)

    Application Question(s):

    • Are you willing and able to work in Skagway, Alaska March-October?

    Education:

    • High school or equivalent (Preferred)

    License/Certification:

    • USCG 25 Ton + License (Required)

    Work Location: One location

  • Adventure Guide

    Alaska X
    Skagway
    $28.00 / hour + tips

    $2/hour bonus upon completing contract!! CDL Required

    Greets guests on the docks. Safely transports guests to and from Adventure Camp, Horseback ranch, and/or between drop off points utilizing the route established by the company. Provides a narrated tour using accurate, quality information while transporting the guests. May accompany the guests as an escort throughout the tour to serve as the primary contact for guests throughout the excursion or may return to the dock for the next group. Plays a major role in making sure guests are completely satisfied with their excursion experience.

    MAIN JOB RESPONSIBILITIES:

    • Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering any and all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests’ information for management to contact them
    • Greets and gathers guests on the dock, collects tickets (verifying the tour name and time on each ticket), and directs the guests to the bus
    • Accountable for the following prior to departing the dock: verifying the count of tickets before giving them to the dock representative or ship Shore Ex staff, performs head count once on bus, explains liability waiver form to guests, and obtains permission to leave from the dock representative
    • Safely transports guests to and from Adventure Camp, Horseback ranch, and/or drop off points while adhering to the timing of the tour (including before and after)
    • Demonstrates knowledge of scripted information by consistently providing guests with accurate, quality information throughout the duration of the excursion
    • Assures the safety of the guests by conducting a pre-trip bus inspection daily, driving the speed limit at all times, assisting guests into and out of all vehicles, reviewing safety guidelines with the guests, and ensuring children stay with their parents at all times
    • Acts as a tour escort by accompanying the guests for the whole tour providing them with quality information and answers to their questions
    • Performs chores at camp to include, but not limited to the following: watering the dogs, assist dog camp staff with the handling of dogs, stocking the refreshment area, and maintaining the cleanliness of the puppy pens, bathrooms, refreshment area, and general camp area
    • Responsible for maintaining the cleanliness of the bus, immediately reporting problems with the bus to Maintenance by documenting on white board, and completely filling the bus with the gas at the end of the day
    • Communicates accurate information to the appropriate staff when required and as needed (radioing in the guest count to dog camp, radioing to the office when appropriate, communicating with the dock, etc.)
    • Transports supplies as needed

    ADDITIONAL JOB RESPONSIBLITIES:

    • In the event the dock representative is not on the dock, position is responsible for verifying the expected guest count with the shore excursion staff upon arriving to the dock, notifying the shore excursion staff of the actual guest count prior to leaving the dock, communicating the actual guest count to the dock representative via radio, and making sure the tickets get to either the dock representative or office staff prior departing town
    • Acting as a shuttle to transport Glacier Point guests to and from the Small Boat Harbor as needed

    ALL POSITIONS IN COMPANY ARE RESPONSIBLE FOR THE FOLLOWING:

    • Adhering to all company policies
    • Striving to accomplish goals discussed with management during the monthly evaluations

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Excellent communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
    • Skilled in guest attentiveness as demonstrated by responsiveness to the needs and wants of our guests
    • Ability to memorize, recall, and present information and facts
    • Ability to make oral presentations that engage an audience in a professional, clear, concise, and entertaining manner
    • Ability to adapt presentations and/or interactions with guests to meet the needs and/or expectations of people from various backgrounds
    • Ability to initiate interaction with guests
    • Ability to work with little supervision in both a team environment and independently
    • Ability to maintain a positive attitude at all times even when dealing with difficult people and while encountering stressful situations
    • Ability to be safety oriented
    • Ability to see potential problems and react positively
    • Skilled in punctuality as demonstrated by consistently adhering to the timing of the tour

    ENVIRONMENTAL CONDITIONS:

    • Frequent work is performed outside, so position will frequently be subject to possible adverse

    weather conditions and variations in temperature

    • May occasionally be subject to different odors throughout the day to include, but is not

    limited to, dog poop

    • May be subject to noise, to include but not limited to, constant dog barking at dog camp

    QUALIFICATIONS:

    • Must be at least 21 years of age
    • Must possess current driver’s license
    • Must possess a CDL or the ability to obtain one
    • Must pass a DOT physical
    • Must be able to work varied shift hours

    PHYSICAL ASPECTS OF THE JOB:

    • Position involves frequent sitting and walking (usually at least 2.5 hours a day but no more than 5.5 hours a day is spent performing each of these activities)
    • Position involves occasional standing (usually no more than 2.5 hours a day)
    • Must be able to lift and carry buckets weighing up to 40lbs for a distance of 200 feet (usually no more than 30 minutes a day is spent performing this activity)

    Note: The statements in this document are intended to describe the general nature and level of work being performed by employees. They are not to be understood as an exhaustive list of responsibilities, duties, and skills required in this position. Furthermore, they do not establish a contract for employment, and they are subject to change, with or without notice, at the discretion of the employer.

     

  • Director of Maintenance

    Maintenance
    Skagway
    $40.00 - $45.00 / hour

    This position is Full Time - Year-Round in Skagway Alaska 

    Alaska X is a leading provider of shore excursions in southeast Alaska. We operate many different tours/activities and build virtually all the elements our excursion experiences in-house including retail buildings, zip-lines, suspension bridges, remote cabins, docks, and many other structures for commercial purposes! We are very dynamic and work on different projects frequently. We even have our own sawmill and are completing our first hydro-electric project that will power one of our camps! 

    During the summer season, our company hosts approximately 150 seasonal staff members to provide our exceptional shore excursions and this position helps support what we do. 

    Our maintenance team of mechanics, carpenters, and laborers, help maintain a fleet of over 100 pieces of machinery from airporter buses to, atvs, unimogs, passenger vessels, outboard motors, heavy equipment (loaders, excavators, etc.), as well as provide mechanical needs for buildings and facilities. Almost every mechanical and carpentry skill is used/learned at some point! We have roads, buildings, and other miscellaneous structures to maintain as well as construction of new buildings. 

    We are looking for a skilled Maintenance Manager to oversee a staff of laborers, carpenters, and mechanics and be hands on to assemble, maintain, and repair machinery and vehicles. You will be responsible for ensuring functionality and reliability of machines, engines, and mechanical systems. An excellent Maintenance Manager must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions. 

    RESPONSIBILITIES: 

    • Manager your maintenance staff to do the following: 

    • Build and assemble machines or mechanical components according to requirements 

    • Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues 

    • Conduct repairs aiming for maximum reliability 

    • Troubleshoot reported problems and resolve them in a timely manner 

    • Perform thorough maintenance on machinery, equipment, and systems 

    • Clean and apply lubricants to machinery components 

    • Replenish fluids and components of engines and machinery 

    • Provide consultation on correct maintenance and preventative measures to machine or vehicle users 

    • Undertake other duties as assigned (e.g., repair of hydraulic systems, painting vehicles etc.) 

    • Keep logs of work and report on issues 

    • Read blueprints, drawings, and sketches to fully grasp requirements 

    • Take measurements and calculate the size and amount of material needed 

    • Cut, shape, and smooth lumber and other material (e.g., fiberglass) according to measurements 

    • Build window frames, doors, staircases, and frame buildings by using raw materials or pre-constructed items 

    • Lay out floorings, roofing, or drywalls ensuring they are leveled and compatible 

    • Carve and assemble furniture, cabinets, shelves, and other items and install them where designated 

    • Inspect places and conduct repairs or maintenance 

    • Build scaffolding and other construction structures 

    • Proven experience as carpenter 

    • Hands-on experience in working with carpentry materials 

    • Excellent understanding of carpentry techniques and methods of installation and construction 

    • Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, rulers etc.) 

    • Ability to read technical documents and drawings 

    • Willingness to follow safety guidelines at all times 

    • Good knowledge of English 

    • Good understanding of basic math 

    • Good physical condition and endurance 

    • High school diploma: Successful completion of a carpentry apprenticeship program is required 

    • Proven experience as Mechanic 

    • Excellent knowledge of machinery and hydraulic, electrical, and other systems and their components 

    • Aptitude in using various hand tools (screwdrivers, hammers etc.) and precision measurement tools (e.g., calipers) 

    • Ability to follow established procedures and practices and read instruction, blueprints, etc. 

    • A strong commitment to all health and safety guidelines 

    • Very good communication skills 

    • A problem-solving ability 

    • Very good physical strength and stamina 

    • High school diploma is preferred; Certification from a vocational school or completion of apprenticeship is a definite plus 

    • Valid certification (e.g., ASE) is preferred 

     

    Job Requirements

    Certified or able to attain certification in First Aid/CPR. Able to lift up to 50 lbs. Legally eligible to work in the US. CDL or able to acquire one. 21 years or older. Valid driver’s license.

    Alaska X provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, national origin, age, color, religion, gender, sexual orientation, disability, marital status, pregnancy, veteran status or any other protected characteristic in accordance with federal, state and local laws.


    This policy applies to all terms and conditions of employment. The company will make reasonable accommodations, including modification of company policies and procedures in appropriate cases for qualified individuals with disabilities if it can do so without undue hardship.

  • Lead Mechanic

    Maintenance
    Skagway
    $32.00 - $38.00 / hour

    Alaska X is a leading provider of shore excursions in southeast Alaska. We operate many different tours/activities and build virtually all of the elements our excursion experiences in-house including retail buildings, zip-lines, suspension bridges, remote cabins, docks, and many other structures for commercial purposes! We are very dynamic and work on different projects frequently. We even have our own saw-mill and are completing our first hydro-electric project that will power one of our camps!

    During the summer season, our company hosts approximately 150 seasonal staff members to provide our exceptional shore excursions and this position helps support what we do.

    Our Maintenance Team Mechanics help maintain a fleet of over 100 pieces of machinery from airporter buses to, atvs, unimogs, passenger vessels, outboard motors, heavy equipment (loaders, excavators, etc.), as well as provide mechanical needs for buildings and facilities. Almost every mechanical skill is used/learned at some point!

    We are looking for a skilled Mechanic to assemble, maintain and repair machinery and vehicles. You will be responsible for ensuring functionality and reliability of machines, engines, and mechanical systems. An excellent mechanic must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions.

    Responsibilities

    • Build and assemble machines or mechanical components according to requirements
    • Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues
    • Conduct repairs aiming for maximum reliability
    • Troubleshoot reported problems and resolve them in a timely manner
    • Perform thorough maintenance on machinery, equipment, and systems
    • Clean and apply lubricants to machinery components
    • Replenish fluids and components of engines and machinery
    • Provide consultation on correct maintenance and preventative measures to machine or vehicle users
    • Undertake other duties as assigned (e.g. repair of hydraulic systems, painting vehicles etc.)
    • Keep logs of work and report on issues

    Skills

    • Proven experience as Mechanic
    • Excellent knowledge of machinery and hydraulic, electrical and other systems and their components
    • Aptitude in using various hand tools (screwdrivers, hammers etc.) and precision measurement tools (e.g. calipers)
    • Ability to follow established procedures and practices and read instruction, blueprints, etc.
    • A strong commitment to all health and safety guidelines
    • Very good communication skills
    • A problem-solving ability
    • Very good physical strength and stamina
    • High school diploma is preferred; Certification from a vocational school or completion of apprenticeship is a definite plus
    • Valid certification (e.g ASE) is preferred'

    Work Location: Multiple locations

    Job Type: Full-time

    Pay: $32.00 per hour - $38.00 per hour DOE 

    Benefits:

    • Health insurance
    • Paid time off

    Schedule:

    • 10 hour shift

    Ability to commute/relocate:

    • Skagway, AK 99840: Reliably commute or planning to relocate before starting work (Required)

    Application Question(s):

    • Are you willing to live in Skagway, Alaska for this position?

    Experience:

    • Diesel engine repair: 1 year (Preferred)
    • Mechanical knowledge: 1 year (Preferred)

    Work Location: One location

  • Lead Carpenter

    Maintenance
    Skagway
    $30.00 / hour

    Alaska X is a leading provider of shore excursions in southeast Alaska. We operate many different tours/activities and build virtually all of the elements our excursion experiences in-house including retail buildings, zip-lines, suspension bridges, remote cabins, docks, and many other structures for commercial purposes! We are very dynamic and work on different projects frequently. We even have our own saw-mill and are completing our first hydro-electric project that will power one of our camps!

    During the summer season, our company hosts approximately 150 seasonal staff members to provide our exceptional shore excursions and this position helps support what we do.

    We are looking for a qualified Carpenter to cut, fabricate and install wooden and other structures according to specifications. Your job will entail working in diverse settings to produce steady and functional infrastructure and products. A carpenter is an individual with great hand dexterity and an eye for detail. The ideal candidate will have good knowledge of wood properties and other carpentry materials. Working with little supervision while following all health and safety standards is essential. The goal is to contribute to the construction and maintenance of strong and long-lasting buildings and products.

    Responsibilities

    • Read blueprints, drawings, and sketches to fully grasp requirements.
    • Take measurements and calculate the size and amount of material needed.
    • Cut, shape, and smooth lumber and other material (e.g., fiberglass) according to measurements.
    • Build window frames, doors, staircases, and frame buildings by using raw materials or pre-constructed items.
    • Lay out floorings, roofings, or drywalls ensuring they are leveled and compatible.
    • Carve and assemble furniture, cabinets, shelves, and other items and install them where designated.
    • Inspect places and conduct repairs or maintenance.
    • Build scaffolding and other construction structures.

    Skills

    • Proven experience as carpenter
    • Hands-on experience in working with carpentry materials.
    • Excellent understanding of carpentry techniques and methods of installation and construction
    • Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, rulers etc.)
    • Ability to read technical documents and drawings.
    • Willingness to follow safety guidelines at all times
    • Good knowledge of English
    • Good understanding of basic math
    • Good physical condition and endurance
    • High school diploma: Successful completion of a carpentry apprenticeship program is required.

    Work Location: Multiple locations

    Job Type: Full-time

    Pay: $30.00 - $35.00 per hour - DOE

    Benefits:

     - Health Insurance

    - Paid Time Off 

    Schedule:

    • 10-hour shifts  

    Ability to commute/relocate:

    • Skagway, AK 99840: Reliably commute or planning to relocate before starting work (Required)

    License/Certification:

    • Driver's License (Required)

    Work Location: One location

  • Unimog Operator

    Alaska X
    Skagway
    $25.00 / hour + tips

    $2/hour bonus upon completing contract!!

    Safely transports guests from the lower camp area to and from dog camp and/or the zipline. Responsible for maintenance and cleaning of the Unimogs.

    MAIN JOB RESPONSIBILITIES:

    • Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering any and all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests’ information for management to contact them
    • Safely transports guests to and from lower camp to the dog camp and/or the zip-line while adhering to the timing of the tour (including before and after)
    • Provides guests with accurate, quality information throughout the duration of the excursion
    • Assures the safety of the guests by conducting a pre-trip vehicle inspection daily, driving at a safe rate of speed at all times, assisting guests into and out of the vehicle, reviewing safety guidelines with the guests, prohibiting guests from entering the dog kennel areas, and ensuring children stay with their parents at all times
    • Performs chores at camp to include, but not limited to the following: watering the dogs, assist dog camp staff with the handling and care of dogs, chopping wood, and maintaining the cleanliness of the puppy pens, bathrooms, refreshment area, and camp in general
    • Responsible for maintaining the cleanliness of the vehicle, immediately fixing vehicle problems, if possible, and reporting any issues to the Lead Mechanic, and filling the vehicle with the gas instructed by management
    • Communicates accurate information to the appropriate staff when required and as needed (making radio calls regarding position on the road, radioing in the guest count to dog camp, etc.)

    MAIN JOB RESPONSIBILITIES: As directed by management

    ALL POSITIONS IN COMPANY ARE RESPONSIBLE FOR THE FOLLOWING:

    • Adhering to all company policies
    • Striving to accomplish goals discussed with management during the monthly evaluations

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Excellent communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
    • Skilled in guest attentiveness as demonstrated by responsiveness to the needs and wants of our guests
    • Ability to memorize, recall, and present information and facts
    • Ability to make oral presentations that engage an audience in a professional, clear, concise, and entertaining manner
    • Ability to adapt presentations and/or interactions with guests to meet the needs and/or expectations of people from various backgrounds
    • Ability to initiate interaction with guests
    • Ability to work with little supervision in both a team environment and independently
    • Ability to maintain a positive attitude at all times even when dealing with difficult people and while encountering stressful situations
    • Ability to be safety oriented
    • Ability to see potential problems and react positively
    • Skilled in punctuality as demonstrated by consistently adhering to the timing of the tour

    ENVIRONMENTAL CONDITIONS:

    • Frequent work is performed outside, so position will frequently be subject to possible adverse

    weather conditions and variations in temperature

    • May occasionally be subject to different odors throughout the day to include, but is not

    limited to, dog poop

    • May be subject to noise, to include but not limited to, constant dog barking at dog camp

    QUALIFICATIONS:

    • Must be at least 21 years of age
    • Must possess current driver’s license
    • Must possess a mechanical background
    • Must be able to work varied shift hours

    PHYSICAL ASPECTS OF THE JOB:

    • Position involves frequent sitting and walking (usually at least 2.5 hours a day but no more than 5.5 hours a day is spent performing each of these activities)
    • Position involves occasional standing (usually no more than 2.5 hours a day)
    • Must be able to lift and carry buckets weighing up to 40lbs for a distance of 200 feet (usually no more than 30 minutes a day is spent performing this activity)

    Note: The statements in this document are intended to describe the general nature and level of work being performed by employees. They are not to be understood as an exhaustive list of responsibilities, duties, and skills required in this position. Furthermore, they do not establish a contract for employment, and they are subject to change, with or without notice, at the discretion of the employer.

    Job Types: Full-time, Temporary

    Schedule:

    • Day shift

    Ability to commute/relocate:

    • Skagway, AK 99840: Reliably commute or planning to relocate before starting work (Required)

    Application Question(s):

    • Are you willing and able to work in Skagway, Alaska March-October?

    License/Certification:

    • Driver's License (Required)

    Work Location: One location

  • Office & Dock Representative

    Alaska X
    Skagway and Juneau
    $24.00 / hour

    $2/hour bonus upon completing contract!!

    Position serves both on the dock and in the office. Maintains open communication with cruise line shore excursions staff, Alaska X staff, and guests to ensure that the tours depart on time with the correct number of passengers. Responsible for confirming the tour numbers on the docks, informing associated parties, and settling at the end of the day.


    MAIN JOB RESPONSIBILITIES:

    • Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering any and all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests’ information for management to contact them
    • Responds to all phone calls and emails received from ships, guests, and coworkers in a timely fashion
    • Maintains accurate up-to-date daily tour dispatch sheets, comparison spreadsheets, and complete tour spreadsheets
    • Maintains and distributes inventory
    • Runs errands as needed
    • Maintains the cleanliness of the office
    • Notifies independent tour companies of available space on departures
    • Notifies ships when the final tour has returned
    • When in office, responds to all guest inquiries and strives to close the sale by providing guests accurate information regarding the tour options
    • Serves as a liaison between Alaska X and cruise ships by developing a positive working relationship with shore excursions staff and utilizing this relationship in various situations
    • Gathers guests from the cruise ships, and independent tour companies, and interacts with them on the dock while waiting for the driver’s arrival
    • Ensures all tours leave on time and with the correct number of passengers
    • Collects guests’ tickets from the drivers, verifies the count of the tickets, and settles for the tickets at the end of the day, recalling situations that may have occurred while on duty should a discrepancy arise
    • Continuously verifies and communicates accurate information with shore excursions staff, company personnel, and guests
    • Provides guests and prospective guests with quality information regarding the tours
    • Maintains an accurate and legible daily tour dispatch throughout the day
    • Ensures that all daily tour information is recorded in the appropriate places or sent to the appropriate individuals at the end of each day
    • Strives to sell additional tickets while on the dock by maintaining a professional image

    ADDITIONAL JOB RESPONSIBILITIES: As directed by management

    • Making tour and retail lunch items as needed

    ALL POSITIONS IN COMPANY ARE RESPONSIBLE FOR THE FOLLOWING:

    • Adhering to all company policies
    • Striving to accomplish goals discussed with management during the monthly evaluations

    REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

    • Must possess the knowledge, skills, and abilities needed to perform general office tasks
    • Excellent communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
    • Skilled in guest attentiveness as demonstrated by responsiveness to the needs and wants of our guests
    • Skilled in maintaining a positive attitude at all times even when handling difficult and/or stressful situations
    • Ability to memorize, recall, and present information and facts
    • Ability to make oral presentations that engage an audience
    • Ability to initiate interaction with guests
    • Ability to work well within diverse groups to achieve common goals
    • Ability to be detail-oriented and use good judgment when it comes to safety
    • Ability to work in a fast-paced work environment
    • Ability to assume and complete tasks without direction and with little supervision

    QUALIFICATIONS:

    • Valid driver’s license or the ability to attain one
    • Ability to work irregular work schedules

    ENVIRONMENTAL CONDITIONS:

    • Some of the work is performed outside, so will be subject to possible adverse weather conditions and variations in temperature.
    • Will be subject to noise, to include but not limited to, constant engine noises
    • Will be subject to dust, odors, and contact with water and/or other liquids
    • Will be subject to hazardous conditions (working with different machinery, etc.)

    PHYSICAL ASPECTS OF THE JOB:

    • Must be able to lift and carry a 40lb weight for a distance of 200 feet
    • Position involves frequent (usually at least 2.5 hours a day but no more than 5.5 hours a day) standing, walking, handling objects, grasping items, & manipulating machinery and small items
    • Position involves occasional (usually no more than 2.5 hours a day) sitting, carrying, balancing, bending, stooping, and kneeling

    Note: The statements in this document are intended to describe the general nature and level of work being performed by employees. They are not to be understood as an exhaustive list of responsibilities, duties, and skills required in this position. Furthermore, they do not establish a contract for employment, and they are subject to change, with or without notice, at the discretion of the employer.

    Schedule:

    • Day shift

    Ability to commute/relocate:

    • Skagway, AK 99840: Reliably commute or planning to relocate before starting work (Required)

    Application Question(s):

    • Are you willing and able to work in Skagway, Alaska or Juneau, Alaska March-October?

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Customer service: 1 year (Preferred)
    • Administrative: 1 year (Preferred)

    Work Location: Two locations: Skagway and Juneau

  • Groundskeeper/Gardener/Light Maintenance

    Alaska X
    Skagway
    $20.00 / hour

    $2/hour bonus upon completing contract!!

    Welcome to the great outdoors! Keeping Alaska beautiful is as easy as sitting back and not disturbing. However, keeping Alaska Excursions beautiful can require a little more work. We are looking for that special someone with a magic touch to brighten up our buildings with vibrant flowers and lush lawns while maintaining our natural trails and work spaces. Groundskeeping work is physically demanding. There’s a lot of repetitive bending, lifting, digging and walking for long periods of time. The work is outdoors in all kinds of weather, including both hot and dry and cold and wet conditions. It’s for this reason that groundskeepers should be physically fit to handle the physical demands of the job.


    Requirements:
    Groundskeeper must have a sense of personal responsibility; you will often be left to manage the maintenance of our outdoor space with little or no direct supervision for the entire workday. You should be able to work alone or with a team. Groundskeeper must be able to operate machinery such as lawnmowers and weed eaters, in addition to hand tools such as hedgers, trimmers, shovels and rakes.

    Job Types: Full-time, Temporary

    Schedule:

    • Day shift

    Application Question(s):

    • Are you willing and able to work in Skagway, Alaska March-October?

    Experience:

    • Groundskeeping: 1 year (Preferred)

    License/Certification:

    • Driver's License (Required)

    Work Location: One location

How to Apply

Our website tells you all about our positions, and it has our application ready and waiting for you.

Our recruiting process is ongoing, and we will be accepting 2024 applications until all of our positions are filled.  The minimum age for most positions is 18. However, for certain positions, preference is given to applicants who are at least 21 years old.

For more information, please feel free to contact us at HOP@alaskax.com

You may also check us out on Facebook.


Alaska X is an Equal Opportunity Employer.

Thanks for your interest in employment with Alaska X!


Contact Alaska X