320 Guest Ranch

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We are a busy restaurant and have an open role for Hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be, and bus tables. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Responsibilities

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they’re happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations, and answering questions.
• Knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Requirements

• High school diploma or equivalent preferred.
• Ability to provide top notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Willing to follow instructions and ask questions for clarification if necessary.
• Able to operate a reservation system.
• Able to work in a busy restaurant.
• Restaurant experience a plus.

The 320 Ranch serves a hot and hearty breakfast buffet to our guests each morning from 7 am -10 am.  This person is responsible for preparing this breakfast buffet (on some days the ranch can have over 200 guests) along with lunch for our employees (about 70). This position can also include some prep work for dinner service and/or banquets. This person must be a morning person and a self starter. 

Skills: 

Knowledge of  proper rotation of product, ability to prep and ensuring quality of meals prepared, comfortable working solo, and an all around knowledge of cooking, prepping & knife work. 

Job Requirements:

• Culinary background 
• Hands on experience with breakfast & lunch
• Knowledge of cooking, prepping & knife work
• Flexible Schedule
• Ability to cook scratch food
• Service oriented attitude and good listening/communication skills
• Baking abilities are helpful

Essential Duties and Responsibilities of the Banquet lead

• Works closely with one or two other individuals to execute catered events
• Places orders through vendors for ingredients and items needed for recipes
• Helps maintain a safe and sanitary kitchen cleaning up spills and other potential hazards immediately
• Assists with training of newly hired kitchen staff
• Follows standard recipes, &| follows BEO's to maintain consistency in banquet food.
• Ensures that all standards of safety are strictly observed
• Monitors the quality of the banquet meal during the event
• Evaluates client satisfaction
• Possesses the ability to handle any menu ranging from breakfast buffets to corporate lunch meetings with sandwiches to formal dinners with multi-course meals that are individually plated.

Required Knowledge, Skills and Abilities

• Must have the ability to multi-task while remaining focused on the goal
• Must have excellent verbal communication and leadership skills
• Be able to express creativity through food selections, preparation, and presentation
• Must be detail oriented
• Must have the ability to remain calm in high stress situations
• Be able to solve problems quickly under pressure
• Must to lift at least 50 pounds and is comfortable standing, bending, and walking around for hours at a time

Education and Experience

• High school diploma or equivalent AND several years’ experience in the food industry, food production and supervision of kitchen staff
• OR
• Degree from accredited culinary school AND minimum 2 years of experience

Work Environment

• Must be able to work in a hot kitchen, in fast paced environments, and in demanding situations
• Must be willing to begin work some days in the early morning hours and other times remain at work late into the night depending on the size and time of a particular banquet
• Must be able to work weekends and holidays as these are common times for banquets
• Must be able to handle heavy lifting, long hours of standing and other taxing physical activities
• Be prepared to quickly deal with injuries like cuts and burns that can result in busy kitchens even when safety guidelines are strictly observed

An integral member of our kitchen staff the dishwasher is responsible for ware washing in a very busy kitchen serving breakfast daily along with an ala carte dining room and events in the evening. Requires hard work. Must be a team player and have a great attitude. Must have the ability to lift 50 lbs. 

Looking for a creative, passionate individual with attention to detail for remote, on Ranch, kitchen.

The Executive Chef is responsible for; all food production including that used for the restaurant, banquet functions, and other outlets. Develop menus, food purchase specifications and recipes. Supervise staff. Develop and monitor food and labor budget for the department. Maintain highest professional food quality and sanitation standards. 

Duties include but are not limited to; 

• Schedule and coordinate the work of kitchen employees to assure that food preparation is economical and technically correct and within budgeted labor cost goals.
• Establishes controls to minimize food and supply waste and theft.
• Safeguards all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.
• Develops standard recipes and techniques for food preparation and presentation which help to assure consistently high quality and to minimize food costs; exercises portion control for all items served and assists in establishing menu selling prices.
• Attends food and beverage staff management meetings.
• Consults with the Food & Beverage Director and Banquet Manager about food production aspects of special events being planned.
• Cooks or directly supervises the cooking of items that require skillful preparation and/or working various stations on the line or banquets as needed.
• Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability.
• In conjunction with the F&B management team, assist in maintaining a high level or service principles in accordance with established standards.
• Evaluates products to assure that quality, price and related goods are consistently met.
• Established and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.
• Periodically visits dining area when it is open to welcome guests.
• Provide, develop, train, and maintain a professional work force.
• Ensure all services to guests are conducted in a highly professional and efficient manner.

Skills and Abilities

• Ability to interact positively with supervisor, management, coworkers, members, and the public to promote a team effort and maintain a positive and professional approach.
• Ability to produce a high volume of work in a timely manner, which is accurate, complete, and of high quality.
• Ability to come to work regularly and on time, to follow directions, to take criticism, to get along with co-workers and supervisors, to treat co-workers, supervisors and members/guests with respect and courtesy, and to refrain from abusive, insubordinate and/or violent behavior.

Education and Experience

• BA from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.
• Previous experience is required in a mid-scale or luxury property. Experience in restaurants, clubs, hotels is a plus. Experience with both dining room service and banquet service required.

Working closely with our chef, daily skills could include proper rotation of product, ability to prep and ensuring quality of meals prepared, sharing line duties as well as working solo, and an all around knowledge of cooking, prepping & knife work. Must be strong on the grill and sauté. A flexible schedule is also a must as you have the potential to work morning and/or evening shifts.

Job Requirements:

• Culinary background 
• At least 2 years of experience working in a kitchen
• Hands on experience with breakfast & dinner
• Knowledge of cooking, prepping & knife work
• History of grill work
• Flexible Schedule
• Ability to cook food
• Service oriented attitude and good listening/communication skills
• Baking abilities are helpful

320 Guest Ranch is seeking a pastry chef for the summer season. Position begins in April and ends in October and works night-shifts. We are looking for an experienced Pastry Chef to prepare a variety of desserts, pastries, bread, or other sweet goods. Your skill in baking high quality treats should be matched by your creativity to develop new amazing tastes and recipes. 

The ideal candidate will be well-versed in culinary arts with a passion for sweet and delicious creations. They must adhere to health and safety standards to provide clients with the best possible serving.

The goal is to enhance customer satisfaction so that we can maintain and expand our clientele.

Job Skills and Requirements:

• Creativity: You will be in charge of creating new and innovative breads and desserts that will bring in customers. Knowledge of ingredients and how to use them in a creative way will serve you well.
• Leadership Skills: You are in charge of the pastry staff of a kitchen. Being a good leader, who can assign tasks and motivate workers in a high stress environment will help immensely.
• Time Management Skills: Kitchens get busy quickly, food can get ruined easily if you cannot manage your time. Great time management will help you avoid burned or spoiled food.
• Business Acumen: Pastry chefs must understand the restaurant business. This means balancing expenses with profits, managing staff, minimizing waste, and more.
• Preparing a wide variety of goods such as cakes, cookies, pies, bread, etc, following traditional and modern recipes.
• Creating new and exciting desserts to nerew our menus and engage the interest of customers.
• Decorating pastries using different techniques to ensure the presentation will be beautiful and exciting.
• Monitor stocks for baking ingredients such as flour, sugar, etc, and make appropriate orders within budget.
• Check quality of material and condition of equipment devices used for cooking.
• Guide and motivate pastry assistants and bakers to work more efficiently.
• Identify staffing needs and help recruit and train personnel.
• Maintain a lean and orderly cooking station and adhere to health and safety standards.
• Proven experience as a Pastry Chef, baker or relevant role.
• Great attention to detain and creativity.
• Organizing and leadership skills.
• Willingness to replenish professional knowledge.
• In depth knowledge of sanitation principles, food preparation and baking techniques and nutrition.
• Working knowledge of baking with ingredient limitations (ex-gluten free).
• Certificate in culinary arts, pastry-making, baking or relevant field.

Working closely with our chef, daily skills could include proper rotation of product, ability to prep from lists  and recipes, working solo, and an all around knowledge of cooking, prepping & knife work.  We are a 100% scratch kitchen so must know how to cook scratch food. A flexible schedule is also a must as you have the potential to work morning and/or evening shifts.

Job Requirements:

• Culinary background 
• Hands on experience with breakfast & dinner
• Knowledge of cooking, prepping & knife work
• Flexible Schedule
• Ability to cook scratch food
• Service oriented attitude and good listening/communication skills
• Baking abilities are helpful

Our customer service agent is the first person that guests will meet when arriving at 320 Ranch. They are a key member of the hospitality team here. It is their responsibility to greet guests, assist with the check in process, register the guests, let them know about on-ranch activities and amenities. Customer Service Agents are also responsible for verifying credit cards, balancing accounts, and securing payment for any on-ranch activities or room charges. Customer Service Agents will need to have a working knowledge of how to operate a PC, and will use a reservation software daily to take new reservations, change existing reservations, and occasionally cancel reservations.  

Customer Service Agents are also a key part of the team by providing guests with knowledge about the area. We encourage our agents to get out and explore Big Sky and Yellowstone!

Housekeeping Supervisors are critically important to ensuring a consistent, high-quality guest experience. Our primary goal is to provide our guests with exemplary, memorable service with maximum efficiency, consistent professionalism, and positive energy. You will be expected to demonstrate a high attention to detail, while meeting the high standards for individual and team performance set by the ranch and the Housekeeping Manager.

Housekeeping Supervisors will train new staff on our policies and procedures. You will supervise the work activities of entry-level team members to ensure clean, orderly, attractive guest-ready rooms and common areas. You will assign shift duties, inspect work, investigate complaints regarding housekeeping service and take immediate corrective action. You will also perform some clerical tasks, such as creating the weekly employee schedule, ensure cleaning supplies are fully stocked in department vehicles, caddies, and department spaces. You will conduct periodic inventories of supplies and recommend resupply orders. Since our ranch operates 24 hours a day, the Housekeeping Supervisor can sometimes find themselves working nights, holidays, and weekends. This is a physically demanding role. You will be expected to be able to regularly perform the many physical tasks that are normal part of your role. Daily responsibilities also include the cleaning of guest cabins, cleaning common use areas of the ranch, processing the lost and found items, turning in room keys, re-stocking department vehicles and caddies, preparing clean linen bags for the following workday, and other duties as assigned by the Housekeeping Leadership Team.

Applicants should be able to interact with guests in a professional, friendly, and helpful manner. The preferred applicant is self-motivated, self-disciplined, with an outgoing, positive, upbeat personality which helps them to be an excellent team player. Applicants must be able to lift weights up to and including 50 lbs. Applicants must be able to stand for long periods up to and including (5) five hours. Prior commercial housekeeping experience is preferred, but not required, as training will be provided.

The compensation package includes hourly rate, plus tip pooling, plus additional incentives based on individual performance.

Room Attendants are critically important to ensuring a consistent, high-quality guest experience. Our primary goal is to provide our guests with exemplary, memorable service with maximum efficiency, consistent professionalism, and positive energy. You will be expected to demonstrate a high attention to detail, while meeting the high standards for individual and team performance set by the ranch and the Housekeeping Manager.

Room Attendants maintain the overall appearance of our ranch properties. This is a physically demanding role. You will be expected to be able to regularly perform the many physical tasks that are normal part of your role. Daily responsibilities include the cleaning of guest cabins, cleaning common use areas of the ranch, processing the lost and found items, turning in room keys, re-stocking department vehicles and caddies, preparing clean linen bags for the following workday, and other duties as assigned by the Housekeeping Leadership Team.

Applicants should be able to interact with guests in a professional, friendly, and helpful manner. The preferred applicant is self-motivated, self-disciplined, with an outgoing, positive, upbeat personality which helps them to be an excellent team player. Applicants must be able to lift weights up to and including 50 lbs. Applicants must be able to stand for long periods up to and including (5) five hours. Prior commercial housekeeping experience is preferred, but not required, as training will be provided.

The compensation package includes hourly rate, plus tip pooling, plus additional incentives based on individual performance.

The 320 Ranch is a large campus including 320 acres and over 90 buildings that include guest cabins, common areas, meeting spaces, a restaurant and dining room, employee housing and more.  The maintenance and groundskeeping crew are an integral part of the team that help maintain guest satisfaction. 

Duties and Responsibilities: 

• Mowing, edging, and trimming of lawns
• Keeps all public areas free of trash & debris
• May be asked to fell trees and block firewood
• Trim and Maintain bushes, mulch, and landscaping
• Occasionally may be asked to drive guest shuttle to various places around Big Sky
• Assist with luggage delivery and pick up 
• May be asked to help with banquet set up and tear down
• Moving picnic tables for events
• Help with set up and tear down of sprinkling systems
• Maintains flower boxes throughout the property
• Maintenance and cleaning of all lawn equipment
• Other duties as assigned

Requirements: 

• Pleasant demeanor with ability to smile.
• Ability to handle internal and external clients with high degree of tolerance, diplomacy, and tact.
• Ability to kneel, bend, carry, walk, stoop, climb, and lift items, in addition to possessing manual skills.
• Knowledge of lawn equipment maintenance - especially cleaning mowers, changing blades, oil changes, spark plugs, etc
• Ability to lift 75 lbs
• Knowledge of chainsaw operation a plus; not required 

**PLEASE NOTE: This position includes a start date prior to May. All positions for Groundskeeping/Maintenance for Summer 2022 have been filled.

The 320 Ranch is a large campus including 320 acres and over 90 buildings that include guest cabins, common areas, meeting spaces, a restaurant and dining room, employee housing and more.  The maintenance and grounds keeping crew are an integral part of the team that help maintain guest satisfaction. 

Duties and Responsibilities: 

• Responds to guest calls in a prompt and effective manner
• Keeps all work areas in a neat and orderly condition
• Keeps all public areas free of trash and debris
• Offers basic maintenance and repairs services to common areas, guest rooms, office buildings, restaurant, and banquet areas
• Engages in flexible work schedules for appropriate shift coverage
• Assists in construction and staining projects
• Helps with luggage pick up and delivery
• Occasionally may have to drive guest shuttle to places throughout Big Sky
• May be called to help with banquet set up and breakdown
• May help in moving picnic tables and wedding arch
• Other duties as assigned

Requirements: 

• Pleasant demeanor with ability to smile.
• Ability to handle internal and external clients with high degree of tolerance, diplomacy, and tact.
• Ability to kneel, bend, carry, walk, stoop, climb, and lift items, in addition to possessing manual skills.
• Commendable ability to manage stressful working situations.

We are looking for wranglers with guest ranch wrangling experience as well as extensive horse background. The main duty is the care and upkeep of our herd of trail and draft horses and overseeing the animals and guests on the trails. The ranch takes out thousands of trail rides in a summer and ensuring that the horses and guests are safe is priority number one along with ensuring the guests have a great ranch experience. Knowledge of driving draft horse teams is a plus.  Cleaning out stalls, feeding horses, saddling horses and going out on trail rides are part of the duties. CPR and first aid certification are required for this position. In the winter, chopping wood, stacking wood at cabins, snow removal and driving the sleigh teams are also a part of the position. If you would like to be considered for a position as a wrangler, please send us a video of your riding abilities along with your application or resume.

The historic 320 Ranch is looking for a passionate, hard-working winter sleigh driver with an extensive horse background. The main duty is driving a draft horse team for our sleigh rides, but also cleaning out stalls, feeding horses, and saddling horses are part of the duties. Ensuring that the horses and guests are safe is priority along with ensuring the guests have a great ranch experience.

Knowledge of driving draft horse teams required.

Chopping wood, stacking wood at cabins, and snow removal are also apart of the position. If you would like to be considered for the position please attach your resume or give the ranch a call and ask for Marce.