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BASE CAMP HOST - Guest Service

Guest Services coworkers are primarily responsible for coordinating all activities associated with guest departures from and returns to Fairbanks. This involves greeting guests as they arrive, checking them in for their various tours, making any certificate corrections and setting appropriate expectations. Guest Services gives a thorough briefing at the start of each tour, using soulful honesty to prepare everyone for the realities

RESPONSIBILITIES:

The base camp host has primary responsibility for a VERY diverse set of guest-service activities focused on extending soulful hospitality to an equally diverse make-up of guests either departing on or returning from a travel adventure in Alaska's Arctic --- the base camp host is empowered with the extremely important responsibility of ensuring that each departing guest has expectations for their travel experience set at a level that can be met and exceeded by both the guide and the experience.

Specific responsibilities include:

• Prepare guide supply boxes for each departing experience as needed.
• Obtain knowledge of guest needs/dynamics for each departure/arrival.
• Develop daily guest service logistics plan.
• Communicate with guide and others on logistics associated with each departure/arrival.
• Operate 15-passenger van to shuttle guests to/from terminal as required.
• Soulfully greet each departing/arriving guest upon his/her arrival at terminal.
• Deliver a pre-experience expectations orientation for each departing group of guests.
• Complete revenue sheet for each departure.
• Perform cleaning-related activities at the terminal.
• Clean and organize incoming food coolers.
• Work on food prep activities as time allows.
• Soulfully greet walk-in guests and appropriately respond to their needs.
• Execute retail-related activities as required.
• Assist with reservations activity as required.
• Assist with ramp-related activities as required.
• Assist with purchasing/expediting activities as required.
• Assist with other tasks or activities as required.

THE PERFECT FIT

The "base camp host - guest service" position is a perfect fit for an individual who:

• Genuinely cares about and enjoys serving people.
• Likes to work hard [not just in concept, but in reality!!!]
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their work day.
• Is excited about the opportunity to spend a summer embracing Alaska's Arctic --- and, having the opportunity to develop meaningful relationships with the guests we serve.

COMPENSATION:        

$15.00 / hour     PLUS    season completion bonus     PLUS     housing and transportation 

[costs associated with meals are a coworker responsibility --- the housing facility does have a common-use kitchen/dining area] 

BAKER

RESPONSIBILITIES

The baker has primary responsibility for all baking production activities required to support the ability of our “scratch” kitchen to cook delicious, handcrafted meals for a diverse make-up of guests [recreational travelers, truckers, and workers] in our 80-seat roadside café --- our summer “midnight sun” season food service features both breakfast and dinner buffet service along with menu service during non-buffet hours.

Specific responsibilities include:

• Execute all baking production activities required to support both buffet and menu service --- focus production activities include:  a sweet baked good and biscuits for breakfast buffet, desserts and bread for dinner buffet, hamburger buns for menu service, and cookies for over-the-counter sales.
• Execute additional food prep activities as required.
• Assist with production activities associated with “to-go” sack lunches for recreational traveler guest’s daytime activities away from Camp.
• Assist with dishwashing activities as required.
• Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

THE PERFECT FIT

The Coldfoot Camp baker position is a perfect fit for an individual who ---

• Has previous baking in a commercial kitchen.
• Embraces the opportunity for recipe independence/creativity with desserts and bread --combined with the recipe structure of hamburger buns, biscuits, and cookies.
• Views favorably the idea of working in a "scratch" kitchen versus an "industrial" production kitchen.
• Views favorably the idea of working in a non-corporate work environment
• Likes to work hard [not just in concept, but in reality!!!]
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their workday.
• Is excited about the opportunity to spend a summer “midnight sun” season and fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

WORK SCHEDULE

2:30 AM – 10:30 AM;   5 days per week

COMPENSATION       

$16.00 / hour  [potential for higher starting wage dependent on culinary skills and experience]     PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

BREAKFAST COOK

RESPONSIBILITIES

The breakfast cook has primary responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [recreational travelers, truckers, and workers] in our 80-seat roadside café --- our summer “midnight sun” season breakfast service focuses primarily on buffet service.

Specific responsibilities include:

• Execute all food production activities required to put-up and re-supply a breakfast buffet.
• Execute all food prep activities required for breakfast menu and/or buffet service.
• Assist with production activities associated with “to-go” sack lunches for recreational traveler guest’s daytime activities away from Camp.
• Assist with dishwashing activities as required.
• Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

THE PERFECT FIT

The Coldfoot Camp breakfast cook position is a perfect fit for an individual who ---

• Has previous line cooking and/or buffet experience in a commercial kitchen --- OR --- is new to a commercial kitchen but has a sincere and enthusiastic willingness to develop new culinary skills.
• Views favorably the idea of working in a "scratch" kitchen versus an "industrial" production kitchen.
• Views favorably the idea of working in a non-corporate work environment
• Likes to work hard [not just in concept, but in reality!!!]
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their workday.
• Is excited about the opportunity to spend a summer “midnight sun” season and fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

WORK SCHEDULE

2:30 AM – 10:30 AM;   5 days per week

COMPENSATION       

$15.00 / hour  [potential for higher starting wage dependent on culinary skills and experience]   PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

CLEANER

RESPONSIBILITIES

The cleaner has primary responsibility for working with a team to carry-out all activities associated with executing on our "absurd cleanliness" mission --- cleaning responsibilities are focused on 109 guest rooms along with adjacent public areas and common restroom/shower facilities.

THE PERFECT FIT

The Coldfoot Camp cleaner position is a perfect fit for an individual who:

• Loves to clean --- and, has great attention to detail.
• Likes to work hard [not just in concept, but in reality!!!].
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their workday.
• Is excited about the opportunity to spend a summer “midnight sun” season and fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with the guests we serve.

WORK SCHEDULE: 

8:00 AM – 5:00 PM  [one hour meal break]

5 days per week

COMPENSATION:

$14.00 / hour   PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

CLEANER-HOST

RESPONSIBILITIES

As cleaner, has primary responsibility for working with a team to carry-out all activities associated with executing on our "absurd cleanliness" mission --- cleaning responsibilities are focused on 109 guest rooms along with adjacent public areas and common restroom/shower facilities.

As host, has primary responsibility for a VERY diverse set of guest-service activities focused on extending soulful hospitality to an equally diverse make-up of guests [travelers, locals, and workers] in our 80-seat roadside/riverside café. 

Specific host responsibilities include:

• Greet guests upon their entering the café [and, soulfully determine their needs].
• Respond to guest questions regarding the Camp, the region, or the highway.
• Seat those guests choosing to dine with us, take orders, and serve food/drink.
• Cashier all Camp sales [meals, lodging, fuel, gifts, mercantile].
• Check-in overnight lodging guests.
• Keep gift area organized and welcoming [fold, fold, fold!!!].
• Clean café and public restrooms.
• Assist with fuel and propane fill-ups when required.
• Assist with dishwashing activities as required.
• Assist with food prep activities as required.

​​​​​​​THE PERFECT FIT

The Coldfoot Camp cleaner-host position is a perfect fit for an individual who:

• Loves to clean --- and, has great attention to detail.
• Genuinely cares about and enjoys serving people.
• Likes to work hard [not just in concept, but in reality!!!]
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their work day.
• Is excited about the opportunity to spend a summer “midnight sun” season and fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with the guests we serve.

WORK SCHEDULE      

As cleaner ---

8:00 AM – 5:00 PM [one hour meal break]

2 or 3 days per week

As host ---

Morning Shift --- 4:00 AM - 12:30 PM  [one hour meal break]

Afternoon Shift --- 12:30 PM - 9:00 PM  [one hour meal break]

Evening Shift --- 6:00 PM – 2:30 AM [one hour meal break]

2 or 3 days per week

COMPENSATION       

$14.00 / hour [cleaner]  &  $12.00 / hour [host]    PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

DINNER BUFFET COOK

RESPONSIBILITIES

The dinner buffet cook has primary responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [recreational travelers, truckers, and workers] in our 80-seat roadside café --- our summer “midnight sun” season dinner service features a dinner buffet.

Specific responsibilities include:

• Work with a team of two/three coworkers to execute all food production activities required to put-up and re-supply a dinner buffet.
• Execute all food prep activities required for dinner buffet service.
• Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

THE PERFECT FIT

The Coldfoot Camp dinner buffet cook position is a perfect fit for an individual who ---

• Has previous line cooking and/or other experience in a commercial kitchen --- OR --- is new to a commercial kitchen but has a sincere and enthusiastic willingness to develop new culinary skills.
• Views favorably the idea of working in a "scratch" kitchen versus an "industrial" production kitchen.
• Views favorably the idea of working in a non-corporate work environment
• Likes to work hard [not just in concept, but in reality!!!]
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their workday.
• Is excited about the opportunity to spend a summer “midnight sun” season and fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

WORK SCHEDULE

11:00 AM – 9:00 PM;   5 days per week

COMPENSATION       

$17.00 / hour  [potential for higher starting wage dependent on culinary skills and experience]   PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

DISHWASHER

RESPONSIBILITIES

The dishwasher has primary responsibility for executing dishwashing, kitchen cleaning, and food storage organizing activities in support of our mission to cook delicious, handcrafted meals in our 80-seat roadside cafe --- our summer season food service features both menu and buffet service --- the dishwasher also assists with food prep activities as required.

THE PERFECT FIT

The Coldfoot Camp dishwasher position is a perfect fit for an individual who:

• Loves to clean and organize --- and, has great attention to detail.
• Likes to work hard [not just in concept, but in reality!!!].
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their work day.
• Is excited about the opportunity to spend a summer “midnight sun” season and fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with the guests we serve.

WORK SCHEDULE      

Morning Shift --- 6:30 AM – 10:30 AM  &  1:00 PM - 5:00 PM

Evening Shift --- 5:00 PM - 9:00 PM  &  10:00 PM - 2:00 AM

5 days per week

COMPENSATION      

$14.00 / hour     PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

GUIDE

RESPONSIBILITIES

The guide has primary responsibility for hosting recreational traveler guests from around the world who have traveled to Alaska [and, Coldfoot Camp] during summer “midnight sun” season to experience the Brooks Mountain Range and Gates of the Arctic National Park bathed in 24-hours of sunlight [and, enjoy other exciting summer excursions/activities] --- and, during fall “aurora” season to seek the aurora borealis at one of earth’s best aurora-viewing locations.

Specific excursions/activities offered to Coldfoot Camp guests during summer “aurora” season include ---

• Arctic Mountain Safari --- 6-hour ground tour by van north of Coldfoot deep into the Brooks Mountain Range --- paralleling the Gates of the Arctic National Park --- and, reaching the Arctic Divide and beyond.
• Arctic Circle Air Adventure --- 2-hour exploration of Coldfoot and Wiseman by van/foot for guests arriving/departing Coldfoot by air.
• Arctic Circle Switch --- 2-hour ground tour from Coldfoot to the Arctic Circle [or, vice versa] for guests arriving/departing Coldfoot by ground.
• Koyukuk River Float --- 2-hour guided raft adventure on the Koyukuk River.
• Packraft Adventure --- 4-hour guided packraft/hiking exploration of the arctic wilderness adjacent to the Gates of the Arctic National Park.
• Fat Tire Bike Adventure --- 2-hour guided bike ride on local trails.

During fall “aurora” season Coldfoot Camp guests also have the opportunity to witness the aurora borealis by joining the following excursion ---

• Arctic Village Aurora --- 4-hour excursion to the nearby village of Wiseman for a very late-night cabin-based aurora-watching experience.

Specific guide responsibilities include ---

• Prepare vehicle, equipment, and supplies for excursion/activity to be shared with guests.
• Greet guests to communicate “adventure plan” prior to start of excursion/activity.
• Share high-quality, relevant “stories” with guests while “on-stage”, infusing the experience with maximum meaningfulness.
• Provide the physical, mental, emotional leadership required to ensure the excursion/activity is conducted safely --- yet, also infused with maximum joyfulness.
• De-mob/clean/organize vehicle, equipment, and supplies upon excursion/activity completion.

​​​​​​​THE PERFECT FIT

The Coldfoot Camp guide position is a perfect fit for an individual who ---

• Genuinely cares about and enjoys interacting with people.
• Possesses the passion for the arctic wilderness of the Brooks Mountain Range necessary to fuel the motivation required to learn the culture/science of the region and enthusiastically share it with guests in the form of well-constructed “stories”.
• Possesses the discipline required to complete the training required to operate vans on the Dalton Highway in a manner that is safe and accident-free.
• Likes to work hard [not just in concept, but in reality!!!]
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their workday.
• Embraces the concept of “mise en place” --- being well-organized and keeping “everything in its place”.
• Is willing to learn one or more roles in Camp in addition to guiding [cleaner, host, cook, maintenance] --- and, enthusiastically embraces the alternate roles when required.
• Is excited about the opportunity to spend a summer “midnight sun” season and a fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

WORK SCHEDULE      

Varies significantly on any given day dependent on the excursions/activities guided.

5 days per week

COMPENSATION       

$12.00 / hour     PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

HOST

RESPONSIBILITIES

The host has primary responsibility for a VERY diverse set of guest-service activities focused on extending soulful hospitality to an equally diverse make-up of guests [travelers, locals, and workers] in our 80-seat roadside café. 

Specific host responsibilities include ---

• Greet guests upon their entering the café [and, soulfully determine their needs].
• Respond to guest questions regarding the Camp, the region, or the highway.
• Seat those guests choosing to dine with us, take orders, and serve food/drink.
• Cashier all Camp sales [meals, lodging, fuel, gift, mercantile].
• Check-in overnight lodging guests.
• Keep gift area organized and welcoming [fold, fold, fold!!!].
• Clean café and public restrooms.
• Assist with fuel and propane fill-ups when required.
• Assist with dishwashing activities as required.
• Assist with food prep activities as required.

​​​​​​​THE PERFECT FIT

The Coldfoot Camp host position is a perfect fit for an individual who ---

• Genuinely cares about and enjoys serving people.
• Loves to clean --- and, has great attention to detail.
• Likes to work hard [not just in concept, but in reality!!!]
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their work day.
• Is excited about the opportunity to spend a summer “midnight sun” season and fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

WORK SCHEDULE      

Morning Shift --- 5:00 AM - 1:00 PM

Afternoon Shift --- 1:00 PM - 9:00 PM

Evening Shift --- 5:00 PM – 1:00 AM

5 days per week

COMPENSATION       

$12.00 / hour     PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

LUNCH COOK

RESPONSIBILITIES

The lunch cook has primary responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [recreational travelers, truckers, and workers] in our 80-seat roadside café --- our summer “midnight sun” season lunch service focuses on menu service.

Specific responsibilities include:

• Execute final “line" food production activities required to fill lunch service menu orders.
• Execute all food prep activities required for lunch service.
• Assist with both prep and production activities associated with the “to-go” sack lunches for work crew and recreational traveler guests.
• Assist with dishwashing activities as required.
• Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

THE PERFECT FIT

The Coldfoot Camp lunch cook position is a perfect fit for an individual who ---

• Has previous line cooking and/or other experience in a commercial kitchen --- OR --- is new to a commercial kitchen but has a sincere and enthusiastic willingness to develop new culinary skills.
• Views favorably the idea of working in a "scratch" kitchen versus an "industrial" production kitchen.
• Views favorably the idea of working in a non-corporate work environment
• Likes to work hard [not just in concept, but in reality!!!]
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their workday.
• Is excited about the opportunity to spend a summer “midnight sun” season and fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

WORK SCHEDULE

10:30 AM – 6:30 PM;   5 days per week

COMPENSATION       

$15.00 / hour  [potential for higher starting wage dependent on culinary skills and experience]   PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

MAINTENANCE

RESPONSIBILITIES

The maintenance coworker has primary responsibility for tire repairs done on both passenger vehicle and semi-truck tires ---- and, also assists the maintenance team in other areas of facility maintenance --- including [but, not limited to] snow removal , removing/burning trash, monitoring/refilling fuel tanks, maintaining diesel generators, and monitoring heating/water systems --- finally, the maintenance coworker also plays the primary groundskeeping role in Camp, ensuring that the outdoor areas of Camp are kept clean, organized, and presentable.

THE PERFECT FIT

The Coldfoot Camp maintenance position is a perfect fit for an individual who:

• Enjoys hands-on work including work in an outdoor environment.
• Possesses a basic mechanical aptitude and a desire to learn more.
• Likes to work hard [not just in concept, but in reality!!!].
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their workday.
• Is excited about the opportunity to spend a summer “midnight sun” season and fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with the guests we serve.

WORK SCHEDULE: 

8:00 AM – 5:00 PM  [one hour meal break]

5 days per week

COMPENSATION:

Hourly wage depends on experience   PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

NIGHT COOK

RESPONSIBILITIES

The night cook has primary responsibility for a diverse set of food production activities focused on cooking delicious, hand-crafted meals in our "scratch" kitchen for an equally diverse make-up of guests [recreational travelers, trucker, and workers] in our 80-seat roadside café --- our summer season food service features both menu and buffet service.

Specific responsibilities include:

• Execute final “line" food production activities required to fill night service menu orders.
• Execute all food prep activities required for night menu service.
• Assist with both prep and production activities associated with the production and assembly of “to-go” sack lunches.
• Assist with dishwashing activities as required.
• Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

THE PERFECT FIT

The Coldfoot Camp night cook position is a perfect fit for an individual who:

• Has previous line cooking and experience in a commercial kitchen --- OR --- is new to a commercial kitchen but has a sincere and enthusiastic willingness to develop new culinary skills.
• Views favorably the idea of working in a "scratch" kitchen versus an "industrial" production kitchen.
• Views favorably the idea of working in a non-corporate work environment
• Likes to work hard [not just in concept, but in reality!!!]
• Thrives on work requiring serious flexibility and multi-tasking.
• Views favorably the idea of having a physical work component to their workday.
• Is excited about the opportunity to spend a summer “midnight sun” season and fall “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with the guests we serve.

WORK SCHEDULE

6:30 PM – 2:30 AM;   5 days per week

COMPENSATION       

$15.00 / hour  [potential for higher starting wage dependent on culinary skills and experience]   PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

Night operations includes the mechanics who care for the operations side of our ground vehicles, and the cleaners who make sure these vehicles are clean and tidy. These are the people behind the scenes who do the essential work that mostly gets noticed if it is NOT done well.

Mechanics and mechanics assistants are responsible for becoming knowledgeable and competent in the maintenance and repair of our 15 passenger Econoline F350 vans and Freightliner 24 passenger coaches as well as regulations governing commercial passenger vehicles. Mechanics foster open communication with guides and other vehicle operators who may have first-hand knowledge of specific mechanical issues that develop while vehicles are on the road. Each vehicle is inspected at the conclusion of every tour, routine maintenance is performed as well as any non-routine issues that may come up. In addition, mechanics and mechanic assistants are responsible for maintaining a clean and well-organized work space, ordering parts and supplies and keeping vehicle maintenance records complete and up-to-date.

The cleaning crew keeps both coaches and vans spick and span to maintain safety standards and ensure the highest level of guest satisfaction possible. This includes both the exterior as well as the interior of the vehicles. In addition, cleaners are responsible for fueling vehicles prior to each tour, and keeping all on-board maintenance equipment complete and in good working order.

HOST

RESPONSIBILITIES

As a Host with Ridgetop Cabins, one has primary responsibility for working with a team to carry-out all activities associated with executing our “absurd cleanliness” mission — cleaning responsibilities are focused on 6 cabins along with public areas and common facilities.

In addition, Ridgetop Cabin hosts a very diverse set of guests.   Guest service activities focus on taking care of Ridgetop Cabin guests and incoming tour guests as well.   Ridgetop Cabins partners with Northern Alaska Tour Company, a Fairbanks-based, locally owned company,  who offer premium flight and ground tour excursions in Alaska's Arctic.   Hosts extend soulful hospitality to guests on a Denali Summit Flight or Arctic Circle Air Adventure from Denali.  The Host is empowered with the important responsibility of ensuring that each departing guest has expectations for their travel experience set at a level that can be met and exceeded by both the guide and the experience.  Shuttle operating throughout the Denali National Park / Healy area to transfer guests to and from the Healy Airport is a part of the Host's role when taking care of tour guests.  

Specific responsibilities include:

• Check-In overnight lodging guests.
• Clean shared public areas and shared bathroom areas of coworker housing.
• Develop daily guest service logistics plan.
• Communicate with pilot and others on logistics associated with each departure/ arrival.
• Operate 15-passenger van to shuttle guests to/from terminal as required.
• Soulfully greet each departing/arriving guest upon his/her arrival at terminal.
• Deliver a pre-experience expectations orientation for each departing group of guests.
• Perform cleaning-related activities at the terminal.
• Perform daily outdoor watering of plants and as needed lawn clean-up.
• Soulfully greet walk-in guests and appropriately respond to their needs.
• Execute retail-related activities as required.
• Assist with ramp-related activities as required.
• Assist with other tasks or activities as required.

THE PERFECT FIT

• The Ridgetop Host position is a perfect fit for an individual who:
• Loves to clean – and, has great attention to detail.
• Likes to work hard [not just in concept, but in reality!!!]
• Thrives on work requiring serious flexibility and multi-tasking.
• Is excited about he opportunity to spend a summer “midnight sun” season and fall “ aurora” season on the edge of Denali National park – and, having the opportunity to develop meaningful relationships with the guests we serve on tour or at the cabins.

WORK SHIFT

As Ridgetop Cabin Host

2 to 3 days per week:

Cleaner / Host:  9 to 10 AM start with 1 to 8 hours of cleaning / laundry, pending number of cabins to clean and check in calls to make.

2 to 3 days per week:

As Flight Tour Host:  

We have the potential for a flight at:    9:15 AM, 12:30 AM, 3:15 PM, 6:30 PM, and 8:30 PM.

1 to 6 flights per day.   Some days will have a split shift signing off when not working and signing back in for the start and/or end of a flight tour.  One would also use time in between flights to confirm guests for the next day and get them excited for their adventure.

There are 3 coworkers at Ridgetop Cabins working a 3 week rotating schedule to fill the two roles – Ridgetop Cabin Host and Flight Tour Host.  Every 3 weeks one would expect to have 3 days off pending covering special requests from fellow coworkers.

COMPENSATION

COUNTER

OUR MISSION

Extend soulful hospitality to our guests --- and, enjoy doing it

Work hard --- thus, creating value for our guests

Care [genuinely!!!] about the communities we serve

RESPONSIBILITIES

The counter-based guest service position has primary responsibility for assisting with all front counter activities associated with guest departures and arrivals on flights to/from our Fairbanks-based terminal --- secondarily, has responsibility for assisting with freight and ramp activities on an as-required basis.

The guest service coworker is the frontline embodiment of Wright Air’s mission of soulful hospitality, hard work, and genuine care/concern --- it is the relationship that the guest service coworker builds with our guests that ultimately determines our ability to transform our mission into an everyday reality for our guests.

Specific responsibilities include:

• Use computer reservation system to check-in departing guests.
• Make changes to guest reservations when necessary.
• Weigh/tag guest baggage [must be able to lift 50 lbs].
• Collect guest payments.
• Screen guest luggage for hazmat.
• Answer phone and appropriately transfer phone calls.
• Respond to phone and walk-in inquiries.
• Take phone reservations.
• Perform cleaning activities at the terminal.
• Escort guests out to aircraft.
• Assist with other tasks or activities as required.

THE PERFECT FIT

An individual who:  

• genuinely cares about and enjoys serving people;  
• likes to word hard [not just in concept, but in reality!!!]; 
• thrives on work requiring serious flexibility and multi-tasking; 
• views favorably the idea of having a physical labor component to their work day; 
• thinks aviation is cool;
• loves living in Interior/Arctic Alaska and is very excited about the opportunity to develop meaningful relationships with the people and communities we serve.

WORK SCHEDULE        

At Wright Air we take pride in working hard to create a work schedule for each coworker that is individualized to meet their unique life-work balance/needs --- both part-time and full-time work schedules are available --- most work takes place between the hours of 4:00 AM and 8:00 PM --- the ability to work on Saturday and/or Sunday is a plus but not a requirement.

COMPENSATION 

Fairbanks-based coworker providing own lodging ---     

Competitive starting wage dependent on skills/experience.

OR

"Camp-style" seasonal coworker ---

 Competitive starting wage dependent on skills/experience   PLUS   lodging   PLUS   $1,000.00 season completion bonus.

FREIGHT

OUR MISSION

RESPONSIBILITIES

The freight-based guest service position has primary responsibility for assisting with all freight activities associated with accepting freight and mail for flights departing from our Fairbanks-based terminal --- secondarily, has responsibility for assisting with counter and ramp activities on an as-required basis.

The guest service coworker is the frontline embodiment of Wright Air’s mission of soulful hospitality, hard work, and genuine care/concern --- it is the relationship that the guest service coworker builds with our guests that ultimately determines our ability to transform our mission into an everyday reality for our guests.

Specific responsibilities include:

• Use computer reservation system to accept freight and mail.
• Screen incoming freight for hazmat.
• Weigh/sticker incoming freight [must be able to lift 50 lbs].
• Collect guest payments for accepted freight
• Respond to phone inquiries regarding the current status of specific freight items.
• Perform cleaning activities in the freight office and hangars.
• Assist with other tasks or activities as required.

THE PERFECT FIT

An individual who:  

• genuinely cares about and enjoys serving people;  
• likes to word hard [not just in concept, but in reality!!!]; 
• thrives on work requiring serious flexibility and multi-tasking; 
• views favorably the idea of having a physical labor component to their work day; 
• thinks aviation is cool; 
• loves living in Interior/Arctic Alaska and is very excited about the opportunity to develop meaningful relationships with the people and communities we serve.

WORK SCHEDULE        

At Wright Air we take pride in working hard to create a work schedule for each coworker that is individualized to meet their unique life-work balance/needs --- both part-time and full-time work schedules are available --- most work takes place between the hours of 4:00 AM and 8:00 PM --- the ability to work on Saturday and/or Sunday is a plus but not a requirement.

COMPENSATION       

Fairbanks-based coworker providing own lodging ---     

Competitive starting wage varies dependent on skills/experience.

OR

"Camp-style" seasonal coworker ---

 Competitive starting wage varies dependent on skills/experience   PLUS   lodging   PLUS   $1,000.00 season completion bonus.

RAMP

OUR MISSION

Extend soulful hospitality to our guests --- and, enjoy doing it

Work hard --- thus, creating value for our guests

Care [genuinely!!!] about the communities we serve

RESPONSIBILITIES

The ramp position has primary responsibility for assisting with all ramp activities associated with the loading and unloading of aircraft arriving and departing from our Fairbanks-based terminal --- secondarily, has responsibility for assisting with freight and counter activities on an as-required basis.

The ramp coworker is the “behind-the-scenes” embodiment of Wright Air’s mission of soulful hospitality, hard work, and genuine care/concern --- it is the passion that the ramp coworker infuses into his/her work that ultimately determines our ability to transform our mission into an everyday reality for our guests.

Specific responsibilities include:

• Load and unload aircraft for arriving and departing flights.
• Perform cleaning/organizing activities in the freight hangars and ramp area.
• Assist with other tasks or activities as required.

THE PERFECT FIT

An individual who:  

• genuinely cares about and enjoys serving people;  
• likes to word hard [not just in concept, but in reality!!!]; 
• thrives on work requiring serious flexibility and multi-tasking; 
• views favorably the idea of having a physical labor component to their work day; 
• thinks aviation is cool; 
• loves living in Interior/Arctic Alaska and is very excited about the opportunity to develop meaningful relationships with the people and communities we serve.

WORK SCHEDULE        

At Wright Air we take pride in working hard to create a work schedule for each coworker that is individualized to meet their unique life-work balance/needs --- both part-time and full-time work schedules are available --- most work takes place between the hours of 4:00 AM and 8:00 PM --- the ability to work on Saturday and/or Sunday is a plus but not a requirement.

COMPENSATION       

Fairbanks-based coworker providing own lodging ---     

Competitive starting wage varies dependent on skills/experience.

OR

"Camp-style" seasonal coworker ---

 Competitive starting wage varies dependent on skills/experience   PLUS   lodging   PLUS   $1,000.00 season completion bonus.