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  • Base Camp Host - Guest Service - Summer 2022

    Guest Service
    Arctic Base Camp [Summer]

    BASE CAMP HOST - Guest Service

    Guest Services coworkers are primarily responsible for coordinating all activities associated with guest departures from and returns to Fairbanks. This involves greeting guests as they arrive, checking them in for their various tours, making any certificate corrections and setting appropriate expectations. Guest Services gives a thorough briefing at the start of each tour, using soulful honesty to prepare everyone for the realities

    RESPONSIBILITIES:

    The base camp host has primary responsibility for a VERY diverse set of guest-service activities focused on extending soulful hospitality to an equally diverse make-up of guests either departing on or returning from a travel adventure in Alaska's Arctic --- the base camp host is empowered with the extremely important responsibility of ensuring that each departing guest has expectations for their travel experience set at a level that can be met and exceeded by both the guide and the experience.

    Specific responsibilities include:

    • Prepare guide supply boxes for each departing experience as needed.
    • Obtain knowledge of guest needs/dynamics for each departure/arrival.
    • Develop daily guest service logistics plan.
    • Communicate with guide and others on logistics associated with each departure/arrival.
    • Operate 15-passenger van to shuttle guests to/from terminal as required.
    • Soulfully greet each departing/arriving guest upon his/her arrival at terminal.
    • Deliver a pre-experience expectations orientation for each departing group of guests.
    • Complete revenue sheet for each departure.
    • Perform cleaning-related activities at the terminal.
    • Clean and organize incoming food coolers.
    • Work on food prep activities as time allows.
    • Soulfully greet walk-in guests and appropriately respond to their needs.
    • Execute retail-related activities as required.
    • Assist with reservations activity as required.
    • Assist with ramp-related activities as required.
    • Assist with purchasing/expediting activities as required.
    • Assist with other tasks or activities as required.

    THE PERFECT FIT

    The "base camp host - guest service" position is a perfect fit for an individual who:

    • Genuinely cares about and enjoys serving people.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a summer embracing Alaska's Arctic --- and, having the opportunity to develop meaningful relationships with the guests we serve.

    COMPENSATION:        

    $15.00 / hour     PLUS    season completion bonus     PLUS     housing

    [costs associated with meals are a coworker responsibility --- the housing facility does have a common-use kitchen/dining area] 

    WHEN DOES THIS POSITION BEGIN?

    Once someone is hired for this position, they are responsible for getting themselves to Fairbanks, AK.  Training will begin in late April to early May.   The Midnight Sun season ends in late September when we transition to Aurora (winter) tours.  We do require that all Arctic Base Camp coworkers stay working full time until September 21st, although some may be able to stay even later if desired.   

    Apply Now
  • Camp Maintenance [Full-Time, Year-Round]

    Maintenance
    Coldfoot Camp [Summer]
     CAMP MAINTENANCE

     

    RESPONSIBILITIES

    The camp maintenance coworker has primary responsibility for assisting the camp maintenance support coworker [the individual empowered with overall maintenance responsibilities at our Camps] with all maintenance-related activities required to operate three remote Camps in Alaska’s Arctic --- and, in the camp maintenance support coworker’s absence, assumes primary responsibility for all Camp maintenance activities.

    The workflow associated with the camp maintenance position is a blend of scheduled routine maintenance activities, unscheduled maintenance events, and long-term maintenance/construction projects.

    The extreme arctic environment and remote locations associated with our Camps dictate the crucial reality that the camp maintenance position be filled by a highly-skilled and very well-rounded facility maintenance professional with significant previous experience.

    Specific Responsibilities Include:

           Scheduled Routine Maintenance Responsibilities

    • Check generators, change oil, perform periodic maintenance.
    • Monitor heating systems to prevent freeze-ups.
    • Monitor water and sewer systems.
    • Operate fuel truck to fill heating fuel tanks and make off-site fuel deliveries.
    • Operate grader to blade parking area in summer and remove snow in winter.
    • Operate loader for snow removal and materials handling.
    • Support or execute the repair of automobile or semi-truck tires.
    • Support or execute solid water disposal [tamping/moving dumpsters and incinerating cardboard].
    • Support or execute the dipping of fuel tanks to monitor fuel inventory levels.

           Unscheduled Maintenance Responsibilities

           [The following are just a few examples of maintenance-related challenges that occur in our        remote arctic Camps and require immediate attention --- of course, the actual number of tasks/projects are infinite in both number and diversity.]

    • Repair/replace fuel dispenser hose on retail unleaded pump.
    • Repair leaking line on backhoe.
    • Install new brakes on front-end loader.
    • Troubleshoot/repair non-functioning reach-in cooler in kitchen.
    • Troubleshoot/repair partially functioning convection oven in kitchen.
    • Unthaw frozen sewer pipe at Trucker’s Café.
    • Troubleshoot/resolve water pressure issue in Inn.
    • Troubleshoot/resolve lack of electricity in a couple rooms in the Inn.

           Long-Term Maintenance/Construction Responsibilities

           [Once again, just a few examples of many.]

    • Assist with renovation of bathroom and trucker’s table area in the Trucker’s Cafe.
    • Assist with engineering upgrade to fans/controls associated with diesel generator cooling system.
    • Assist with installation of new oil burning stove in aurora watching cabin.
    • Assist with installation of new windows in 28-room Crew Quarters.
    • Assist with engineering/building new fuel delivery system for oil-burning hot water heater.

     

    THE PERFECT FIT

           The “camp maintenance” position is a perfect fit for an individual who:

    • Has significant previous facility maintenance experience.
    • Is a highly-skilled maintenance generalist [versus a specialist].
    • Has specific experience with the maintenance/repair of generators, engines, automobiles, heavy equipment, and kitchen equipment.
    • Can accept the realities associated with often being “on-call”.
    • Is willing to embrace the unglamorous maintenance tasks along with the glamorous.
    • Has always dreamed of living in Alaska and views excitedly the opportunity to take advantage of the endless opportunities for outdoor wilderness exploration that Alaska’s Arctic provides.

     

    WORK SCHEDULE

    The camp maintenance position is a full-time, year-round position --- the exact number of hours worked varies by day, week, month, and season --- but, as a general rule, the number of hours worked during the summer months is greater than the number worked during the winter months ---

    May – September                            6 days / week                                    10+ hours / day

    October – April                                  5 days / week                                    8 + hours / day

    Camp maintenance should expect to be “on-call” during non-work hours to be available to address unscheduled maintenance events.

    An important part of the “work arctic” experience is exploring the amazing wilderness surrounding our Camps, or using our Camps as a base camp for exploring other parts of the world --- thus, the camp maintenance work schedule can be tailored to fit an individual’s specific life/work balance needs and advanced requests for multi-month time periods away from our Camps for a portion of the calendar year will be seriously considered.

     

    COMPENSATION

    Perhaps the most important consideration when determining whether the “work arctic” camp maintenance position provides a compensation structure that works for you is recognizing that it is a Camp-based position that includes the provision of lodging and meals as part of the overall compensation package --- thus, from an economic point-of-view is it an ideal fit for someone who can minimize or eliminate their cost-of-living expenses elsewhere in the world during the time period they are working with us.

    In addition to the lodging and meals benefit, the wages and other benefits associated with the maintenance support position are as follows ---

    • Base salary or hourly wage negotiable [depending on experience and skill set] plus annual season completion bonus.
    • Eligibility for health insurance.
    • Eligibility for 401K retirement plan.
    Apply Now
  • Breakfast Cook - Winter 2021-22

    Kitchen [Winter]
    Coldfoot Camp [Winter]

    BREAKFAST COOK

    RESPONSIBILITIES

    The breakfast cook has primary responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [recreational travelers, truckers, and workers] in our 80-seat roadside café --- our winter “aurora” season breakfast service focuses primarily on menu service with buffet service offered during timeframes of peak guest activity.

    Specific responsibilities include:

    • Execute final “line" food production activities required to fill breakfast service menu orders.
    • During timeframes of peak guest activity, execute food production activities required to put-up and re-supply a breakfast buffet.
    • Execute all food prep activities required for breakfast menu and/or buffet service.
    • Cook a daily “scratch” soup-of-the day.
    • Assist with both production activities associated with “to-go” sack lunches for recreational traveler guests daytime activities away from Camp.
    • Assist with dishwashing activities as required.
    • Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

    THE PERFECT FIT

    The Coldfoot Camp breakfast cook position is a perfect fit for an individual who ---

    • Has previous line cooking and/or buffet experience in a commercial kitchen --- OR --- is new to a commercial kitchen but has a sincere and enthusiastic willingness to develop new culinary skills.
    • Views favorably the idea of working in a "scratch" kitchen versus an "industrial" production kitchen.
    • Views favorably the idea of working in a non-corporate work environment
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

    WORK SCHEDULE

    2:30 AM – 10:30 AM;   5 days per week

    COMPENSATION       

    $13.00 / hour  [potential for higher starting wage dependent on culinary skills and experience]   PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

    Apply Now
  • Cleaner - Winter 2021-22

    Guest Services [Winter]
    Coldfoot Camp [Winter]

    CLEANER

    RESPONSIBILITIES

    The cleaner has primary responsibility for working with a team to carry-out all activities associated with executing on our "absurd cleanliness" mission --- cleaning responsibilities are focused on 109 guest rooms along with adjacent public areas and common restroom/shower facilities.

    ​​​​​​​THE PERFECT FIT

    The Coldfoot Camp cleaner position is a perfect fit for an individual who ---

    • Loves to clean --- and, has great attention to detail.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a winter “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

    WORK SCHEDULE      

    10:00 AM – 7:00 PM [one hour meal break]

    2 or 3 days per week

    COMPENSATION       

    $13.00 / hour     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

    Apply Now
  • Cleaner-Host - Winter 2021-22

    Guest Services [Winter]
    Coldfoot Camp [Winter]

    CLEANER-HOST

    RESPONSIBILITIES

    As cleaner, has primary responsibility for working with a team to carry-out all activities associated with executing on our "absurd cleanliness" mission --- cleaning responsibilities are focused on 109 guest rooms along with adjacent public areas and common restroom/shower facilities.

    As host, has primary responsibility for a VERY diverse set of guest-service activities focused on extending soulful hospitality to an equally diverse make-up of guests [travelers, locals, and workers] in our 80-seat roadside café. 

    Specific host responsibilities include ---

    • Greet guests upon their entering the café [and, soulfully determine their needs].
    • Respond to guest questions regarding the Camp, the region, or the highway.
    • Seat those guests choosing to dine with us, take orders, and serve food/drink.
    • Cashier all Camp sales [meals, lodging, fuel, gift, mercantile].
    • Check-in overnight lodging guests.
    • Keep gift area organized and welcoming [fold, fold, fold!!!].
    • Clean café and public restrooms.
    • Assist with fuel and propane fill-ups when required.
    • Assist with dishwashing activities as required.
    • Assist with food prep activities as required.

    ​​​​​​​THE PERFECT FIT

    The Coldfoot Camp cleaner-host position is a perfect fit for an individual who ---

    • Genuinely cares about and enjoys serving people.
    • Loves to clean --- and, has great attention to detail.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a winter “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

    WORK SCHEDULE      

    As cleaner ---

    10:00 AM – 7:00 PM [one hour meal break]

    2 or 3 days per week

    As host ---

    Morning Shift --- 5:00 AM - 1:00 PM

    Afternoon Shift --- 1:00 PM - 9:00 PM

    Evening Shift --- 5:00 PM – 1:00 AM

    2 or 3 days per week

    COMPENSATION       

    As cleaner ---

    $13.00 / hour     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

    As host ---

    $11.00 / hour     PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

    Apply Now
  • Guide - Winter 2021-22

    Guest Services [Winter]
    Coldfoot Camp [Winter]

    GUIDE

    RESPONSIBILITIES

    The guide has primary responsibility for hosting recreational traveler guests from around the world who have traveled to Alaska [and, Coldfoot Camp] during the winter months to seek the aurora borealis at one of earth’s best aurora-viewing locations --- and, participate in other exciting winter excursions/activities.

    Specific excursions/activities offered to Coldfoot Camp guests during winter “aurora”season include ---

    • Arctic Village Aurora --- 4-hour excursion to the nearby village of Wiseman for a very late-night cabin-based aurora-watching experience.
    • Arctic Mountain Safari --- 6-hour ground tour by van north of Coldfoot deep into the Brooks Mountain Range reaching the Arctic Divide and beyond.
    • Arctic Circle Winter Air Adventure --- 75-minute exploration of Coldfoot by van/foot for guests arriving/departing Coldfoot by air.
    • Arctic Circle Switch --- 2-hour ground tour from Coldfoot to the Arctic Circle [or, vice versa] for guests arriving/departing Coldfoot by ground.
    • Arctic Snowshoe Outing --- 2-hour guided snowshoe trek on local trails.
    • Fat Tire Bike Adventure --- 2-hour guided bike ride on local trails.

    Specific guide responsibilities include ---

    • Prepare vehicle, equipment, and supplies for excursion/activity to be shared with guests.
    • Greet guests to communicate “adventure plan” prior to start of excursion/activity.
    • Share high-quality, relevant “stories” with guests while “on-stage”, infusing the experience with maximum meaningfulness.
    • Provide the physical, mental, emotional leadership required to ensure the excursion/activity is conducted safely --- yet, also infused with maximum joyfulness.
    • De-mob/clean/organize vehicle, equipment, and supplies upon excursion/activity completion.

    ​​​​​​​THE PERFECT FIT

    The Coldfoot Camp guide position is a perfect fit for an individual who ---

    • Genuinely cares about and enjoys interacting with people.
    • Possesses the passion for the arctic wilderness of the Brooks Mountain Range necessary to fuel the motivation required to learn the culture/science of the region and enthusiastically share it with guests in the form of well-constructed “stories”.
    • Possesses the discipline required to complete the training required to operate vans on the Dalton Highway in a manner that is safe and accident-free.

     

    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Embraces the concept of “mise en place” --- being well-organized and keeping “everything in its place”.
    • Is willing to learn one or more roles in Camp in addition to guiding [cleaner, host, cook, maintenance] --- and, enthusiastically embraces the alternate roles when required.
    • Is excited about the opportunity to spend a winter “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

    WORK SCHEDULE      

    Varies significantly on any given day dependent on the excursions/activities guided.

    5 days per week

    COMPENSATION       

    $11.00 / hour     PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

    Apply Now
  • Host - Winter 2021-22

    Guest Services [Winter]
    Coldfoot Camp [Winter]

    HOST

    RESPONSIBILITIES

    The host has primary responsibility for a VERY diverse set of guest-service activities focused on extending soulful hospitality to an equally diverse make-up of guests [travelers, locals, and workers] in our 80-seat roadside café. 

    Specific host responsibilities include ---

    • Greet guests upon their entering the café [and, soulfully determine their needs].
    • Respond to guest questions regarding the Camp, the region, or the highway.
    • Seat those guests choosing to dine with us, take orders, and serve food/drink.
    • Cashier all Camp sales [meals, lodging, fuel, gift, mercantile].
    • Check-in overnight lodging guests.
    • Keep gift area organized and welcoming [fold, fold, fold!!!].
    • Clean café and public restrooms.
    • Assist with fuel and propane fill-ups when required.
    • Assist with dishwashing activities as required.
    • Assist with food prep activities as required.

    ​​​​​​​THE PERFECT FIT

    The Coldfoot Camp host position is a perfect fit for an individual who ---

    • Genuinely cares about and enjoys serving people.
    • Loves to clean --- and, has great attention to detail.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a winter “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

    WORK SCHEDULE      

    Morning Shift --- 5:00 AM - 1:00 PM

    Afternoon Shift --- 1:00 PM - 9:00 PM

    Evening Shift --- 5:00 PM – 1:00 AM

    2 or 3 days per week

    COMPENSATION       

    $11.00 / hour     PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

    Apply Now
  • Lunch-Dinner Cook - Winter 2021-22

    Kitchen [Winter]
    Coldfoot Camp [Winter]

    LUNCH-DINNER COOK

    RESPONSIBILITIES

    The lunch-dinner cook has primary responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [recreational travelers, truckers, and workers] in our 80-seat roadside café --- our winter “aurora” season lunch-dinner service focuses on menu service.

    Specific responsibilities include:

    • Execute final “line" food production activities required to fill lunch-dinner service menu orders.
    • Execute all food prep activities required for lunch-dinner service.
    • Assist with both prep and production activities associated with the “to-go” sack lunches for work crew and recreational traveler guests.
    • Assist with dishwashing activities as required.
    • Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

    THE PERFECT FIT

    The Coldfoot Camp lunch-dinner cook position is a perfect fit for an individual who ---

    • Has previous line cooking and/or other experience in a commercial kitchen --- OR --- is new to a commercial kitchen but has a sincere and enthusiastic willingness to develop new culinary skills.
    • Views favorably the idea of working in a "scratch" kitchen versus an "industrial" production kitchen.
    • Views favorably the idea of working in a non-corporate work environment
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

    WORK SCHEDULE

    10:30 AM – 6:30 PM;   5 days per week

    COMPENSATION       

    $13.00 / hour  [potential for higher starting wage dependent on culinary skills and experience]   PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

    Apply Now
  • Night Cook - Winter 2021-22

    Kitchen [Winter]
    Coldfoot Camp [Winter]

    NIGHT COOK

    RESPONSIBILITIES

    The night cook has primary responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [recreational travelers, truckers, and workers] in our 80-seat roadside café --- our winter “aurora” season late-dinner and night service focuses on menu service.

    Specific responsibilities include:

    • Execute final “line" food production activities required to fill late-dinner and night service menu orders.
    • Execute all food prep activities required for late-dinner and night menu service.
    • Assist with both prep and production activities associated with the “to-go” sack lunches for work crew and recreational traveler guests.
    • Assist with dishwashing activities as required.
    • Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

    THE PERFECT FIT

    The Coldfoot Camp night cook position is a perfect fit for an individual who ---

    • Has previous line cooking and/or other experience in a commercial kitchen --- OR --- is new to a commercial kitchen but has a sincere and enthusiastic willingness to develop new culinary skills.
    • Views favorably the idea of working in a "scratch" kitchen versus an "industrial" production kitchen.
    • Views favorably the idea of working in a non-corporate work environment
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora” season north of the Arctic Circle in Alaska’s Brooks Mountain Range --- and, having the opportunity to develop meaningful relationships with coworkers and guest alike.

    WORK SCHEDULE

    6:30 PM – 2:30 AM;   5 days per week

    COMPENSATION       

    $13.00 / hour  [potential for higher starting wage dependent on culinary skills and experience]   PLUS     gratuities     PLUS     $2,000.00 season completion bonus     PLUS     room & meals [at no cost to coworker]

    Apply Now
  • Evening Aurora Guide - Fall 2022

    Guest Services
    Northern Alaska Tour Company
    Northern Alaska Tour Company operates one- and multi-day excursions on the Dalton Highway year round. Destinations visited include the Yukon River, the Arctic Circle, Coldfoot, and Wiseman. All of our excursions focus on providing an experience that results in each person coming away with a deeper understanding and appreciation of the natural history and cultural heritage of the region. Our guides operate 15 passenger vans and 24 passenger coaches and provide interpretation on the human and natural history of the region. Tour design and vehicle operator training is provided and we help all guides receive their Class B commercial driver license --- having this license in advance is not required or preferred.

    Please consider applying as a part time or full time winter tour guide if all of the following applies to you:

    -You enjoy working hard with satisfying results!
    -You would absolutely enjoy sharing with visitors your enthusiasm for the land and peoples that are Alaska's Arctic! 
    -You want to join a team of coworkers passionately committed to working together to create a high-quality travel experience!
    -You want to work in a positive environment with coworkers that are supportive of each other's personal goals!
    -You would embrace working in the splendor of Alaska's Arctic!
    -You would appreciate the personal growth resulting from the challenges accompanying the independence and responsibility associated with guiding or coordinating a group!

    Our 120+hour vehicle operator training program will begin as soon as our guide position is recruited --- with flexibility to work training around a new coworker's own schedule. 

    Tour Guide Schedule:
    Evening Aurora Guide position: August 21st  through April 21st
    2 to 4 days per week 
    8 - 9  hours per evening (7:30 pm to 4:30am and sometimes later depending on road/weather conditions)
    8 to 32 hours per week [dependent upon full time or part time status]

    We are looking for a LATE SUMMER /  winter guide, but this position can roll over into a summer guide position - with very different hours. The Evening Aurora guide conducts several different tours: Our "Homestead Aurora" tour departs Fairbanks at 9:00pm, ground tours 60 miles north of Fairbanks to our venue on the Elliott Highway, and returns to Fairbanks between 4:00 and 5:00am; the "Yukon River Aurora" tour departs Fairbanks at 6:00pm, ground tours 140 miles north to the Yukon River crossing of the Dalton Highway, departing the Yukon River Camp the following morning at 10am and returning to Fairbanks around 2pm.
     
    Wage:
    $19.00 / hour +  season completion bonus + gratuities 
     
    HOUSING MAY BE AVAILABLE, with a wage of $17.00 (housing is part of compensation package.

    Requirements: 
    Professional Vehicle Operator Training for this position begins in the summer of 2022. Applicant does not need to hold a commercial driver's license; we will train applicant to receive a Class B commercial CDL with air brakes and passenger endorsements. Must be able to attain a DOT Medical card. 

    Guide candidates must be 21 years of age and hold a clean driving record.

    Please visit our recruiting website: www.northernalaskajobs.com to find our application. 

    You can also visit our company website: www.northernalaska.com to find more information about the tours that we offer. 
    Please feel free to call 474-8600 and ask for Michelle or Robert if you have any questions!

    Apply Now
  • Guest Service --- Summer 2022

    Guest Services
    Northern Alaska Tour Company

    Guest Service - Summer Seasonal

    Guest Services coworkers are primarily responsible for coordinating all activities associated with guest departures from and returns to Fairbanks. This includes preparing materials such as snack coolers, guide boxes etc. needed by the guides on the road. It also involves greeting guests as they arrive, checking them in for their various tours, making any certificate corrections and setting appropriate expectations. Guest Services gives a thorough briefing at the start of each tour, using soulful honesty to prepare everyone for the realities they will encounter during their experience, and addressing any questions, concerns or trepidations guests may have. The start of a tour is a time when many things are happening simultaneously, and an ability to maintain calm under such conditions is definitely an asset.

    Guest Services coworkers will often shuttle people to or from our Northern Alaska Tour Company headquarters in 15 passenger vans. Also, Guest Services takes primary responsibility for the essential task of keeping our terminal and restrooms tidy, clean and sanitary.

    NATC has an open office environment, so coworkers have the pleasure of constant interaction with each other – we pride ourselves in professional, respectful communication combined with a deep level of caring. Guest Services coworkers are especially active in maintaining open communications with guides, Reservations and other parts of the NATC family.

    Guest Services works especially closely with Reservations, and coworkers in both positions are cross-trained to perform many of the same tasks. This ensures that communications with guests are expeditious, accurate and consistent.

    Specific Responsibilities

    The guest service position has primary responsibility for coordinating all activities associated with guest departures from and return arrivals to Fairbanks.  The position is empowered with the important responsibility of ensuring that each guest departs on an experience with expectations set at a level that can be exceeded by the guide and the experience.  Additionally, the position is responsible for assisting reservations with inquiry, reservation, and document production activities.

    Prepare guide supply boxes for each departing experience as needed.

    Obtain knowledge of guest needs/dynamics for each departure/arrival.

    Develop daily guest service logistics plan.

    Communicate with guide and others on logistics associated with each departure/arrival.

    Operate 15-passenger van to shuttle guests to/from terminal as required.

    Greet each departing/arriving guest upon his/her arrival at terminal.

    Deliver a pre-experience expectations orientation for each departing group of guests.

    Complete revenue sheet for each departure.

    Perform cleaning-related activities at the terminal.

    Clean and organize incoming food coolers.

    Work on experience food prep activities as time allows.

    Greet walk-ins and appropriately respond to needs.

    Execute retail-related activities as required.

    Assist with reservations activity as required.

    Assist with ramp-related activities as required.

    Assist with purchasing/expediting activities as required.

    Assist with other tasks or activities as required.       

    Training

    Full time work as well as necessary training begins in late April / early May.  Summer season ends in late September when we transition to winter tours.  

    Schedule

    This is a summer seasonal position that continues through the end of September.   There is potential for seasonal positions to transition into year round positions in the fall and winter!

    HOURS: 4/5 days per week: three-week rotation 
    [week one -- 5 days / week two -- 5 days / week three -- 4 days]

    Morning: 3:00 am - 11:30 am [30-minute meal break]
    Afternoon: 11:00 am -- 8:00 pm [60-minute meal break]
    Evening: 5:30 pm -- 2:00 am [30-minute meal break]

    Guest Service candidates must be at least 19 years of age by June 2022. 

    All candidates must possess the ability to successfully complete Northern Alaska Tour Company's 2022 Professional Vehicle Operator Training program and must complete a pre-employment drug test.
    Compensation - Seasonal 

    $18.00 / hour 

    Online applications only. Please apply @ www.northernalaskajobs.com. You are welcome to call our office @ 474-8600 and ask for Michelle with any questions!

     
     
     
     
    Apply Now
  • Guide - Summer 2022 and YEAR ROUND

    Guest Services
    Northern Alaska Tour Company

    Guiding with Northern Alaska Tour Company is a high-energy position best suited to individuals who make social connections easily, who genuinely love interacting with others and who thrive in positions of responsibility.   

    Please consider applying as a guide if all of the following applies to you:
    -You enjoy working hard with satisfying results!
    -You would absolutely enjoy sharing with visitors your enthusiasm for the land and peoples that are Alaska's Arctic! 
    -You want to work with a team of coworkers passionately committed to working together to create a high-quality AND safe travel experience in Alaska's Arctic!
    -You want to work in a positive work environment with coworkers that are supportive of each other's personal goals!
    -You would embrace having a physical work environment that is the splendor of Alaska's Arctic!
    -You would appreciate the personal growth resulting from the challenges accompanying the independence and responsibility associated with guiding or coordinating a group!

    All of our tours are ground-based, traveling into northern Alaska on the industrial road called the Dalton Highway. We use 15 passenger vans configured to carry fewer than 10 persons and 25 passenger coaches. We share the road with heavy trucks freighting material to Deadhorse on the Arctic Coast of Alaska to support the oil fields around Prudhoe Bay; other tour operators and work crews; and, every once in a while, independent private vehicles. Guides share the story of Alaska's Arctic - the human history as well as the natural history of permafrost, the boreal forest, and its wild creatures. They manage the day and guest expectations, help guests make connections to each other and to the environment, and generally ensure that each guest is as comfortable, engaged and enjoying themselves as possible.

    All guides start out conducting our Arctic Circle Drive Adventure.  The total distance to the Circle and back is almost exactly 400 miles - a fairly slow and rough 400 miles.

    Guiding seasons: 
    Aurora Season (Aug 21-April 21)
    Midnight Sun Season (April 21-Sept 21)
     
    We do have year round guides, so guides joining our team in the summer months are given the option to stay on through the Aurora Season.   
     
    Training: Begins in April.  Our guide training includes intensive Professional Vehicle Operator Training (PVOT) that will result in the obtaining of a class B commercial driver license. Our PVOT program is 140+ hours, we compensate for these hours at minimum wage. Everyone must successfully complete our program regardless of previous commercial operating experience. 
     
    Schedule:
    1 to 4 days per week [1 day during slower periods, 4 days during peaks] 
    12 to 18 hours per day [dependent upon the excursion guided]
    18 to 50 hours per week [dependent upon full time or part time status] 
     
    Full-time and/or part-time year round and seasonal positions are available
     
    COMPENSATION

    Without housing:  $17.00/hr   

    With Housing:  $14.00 hr + $1000 season completion bonus + housing + transportation (to/from work)

    (On average 30-50% of weekly hours are overtime)  

     
        
     
    Apply Now
  • Purchaser / Expediter

    Accounting / Supply Chain
    Northern Alaska Tour Company

    Soulstice, Inc is a multi-faceted, Alaskan and locally owned company that is based in Fairbank, Alaska.    Our organization includes a tour company that pioneered Arctic Circle touring on the Dalton Highway, two commuter flight services based in the interior, three remote and rustic rest stops for travelers on the Dalton Highway, as well as a small property in Healy, Alaska with cabins for summer travelers who are exploring the Denali National Park area.    Needless to say, our Purchaser/Expediter is an essential and vital part of our organization to help keep all of these companies running smoothly!

    Our purchaser/expediter is responsible for successfully executing all supply chain activities; including purchasing, expediting, and readying outgoing freight for delivery.     The purchaser utilizes a cargo van and fork lift on a daily basis, and occasionally a larger flatbed F450 Ford truck.   Successful applicants are required to complete our in-house professional vehicle operating program regardless of prior experience before using any company vehicles.  This position is best for someone who thrives in a fast-paced, extremely busy and productive work environment.   

    We are looking for someone who:

    • works well independently.
    • loves the opportunity to lift and organize various amounts of heavy freight on a daily basis.  
    • is dedicated to being a professional and safe vehicle operator.
    • revels in being VERY WELL organized and has a VERY high attention to detail.
    • enjoys working hard - with efficiency and purpose!

    Specific Responsibilities 

    Collect orders and requests via company email to create a daily purchasing/expediting plan. 
    Research/source/order various items needed to be purchased. This may include purchasing items locally or ordering items online. 
    Foster and promote open and effective communication with Camp Coordinators in remote locations via email/phone.
    Foster productive relationships with our many suppliers (i.e. CostCo, Odom Corp, Lynden Transport, etc.)
    Organize, ready and load outgoing freight deliveries via outgoing vehicles and flights. 
    Perform cleaning-related activities in freight area. 
    Assist with ramp-related activities as required. 
    Assist with other tasks or activities as required. 

    Summer / Fall Schedule                                                                                                                                           5 to 6 days per week,  6 to 8+ hours per day                                                                                                            Flexible schedule and hours : 5:30 am - 2:30 pm [minimum 30-minute meal break] with opportunities for occasional overtime when necessary

    Winter / Spring Schedule
     5 to 6 days per week,  6 to 8+ hours per day     
    Flexible schedule and hours :  7:30am - 4:00pm, with opportunities for occasional overtime when necessary

    Occasional weekends to match availability of freight transportation opportunities

    Wage:
    $18.00 / hr 

    Health Insurance and 401K available after 6 months of employment.

    Please visit our recruiting website: www.northernalaskajobs.com to apply. Our company website is: www.northernalaska.com 

    Emailed resumes WILL NOT be accepted in place of our online application. 

    We would love to share more with you about this position over the phone. Call Michelle at 474-8600 if you have any questions!

     

     

    Apply Now
  • Year Round Cleaner (Must Reside in Alaska)

    Night Operations
    Northern Alaska Tour Company

    Night operations includes the mechanics who care for the operations side of our ground vehicles, and the cleaners who make sure these vehicles are clean and tidy. These are the people behind the scenes who do the essential work that mostly gets noticed if it is NOT done well.

    Mechanics and mechanics assistants are responsible for becoming knowledgeable and competent in the maintenance and repair of our 15 passenger Econoline F350 vans and Freightliner 26 passenger coaches as well as regulations governing commercial passenger vehicles. Mechanics foster open communication with guides and other vehicle operators who may have first-hand knowledge of specific mechanical issues that develop while vehicles are on the road. Each vehicle is inspected at the conclusion of every tour, routine maintenance is performed as well as any non-routine issues that may come up. In addition, mechanics and mechanic assistants are responsible for maintaining a clean and well-organized work space, ordering parts and supplies and keeping vehicle maintenance records complete and up-to-date.

    The cleaning crew keeps both coaches, vans and a small fleet of rental SUV's spick and span to maintain safety standards and ensure the highest level of guest satisfaction possible. This includes both the exterior as well as the interior of the vehicles. In addition, cleaners are responsible for fueling vehicles prior to each tour, and keeping all on-board maintenance equipment complete and in good working order.

    The cleaner is responsible for completing all activities associated with the cleaning of 15-passenger vans and 26-passenger coaches. The cleaner is also responsible for assisting with the cleaning of the shop and office environment.
     
    Obtain knowledge of the number of incoming and outgoing excursions.
    Organize the cleaning work area in preparation for cleaning activity.
    Clean interior of vehicles.
    Clean exterior windows of vehicles as required.
    Clean shop and office areas.
    Perform any special cleaning tasks as required.
    Organize the cleaning work area upon completion of all cleaning activities.
    Assist with other tasks and activities as required.

    This position is YEAR ROUND with seasonal bursts of activity that will allow for occasional overtime hours.   We are looking for individuals who LOVE TO CLEAN, enjoy working HARD and are proud of doing their job well.  The first three months with our company are considered a "trial period" to make certain that this position is a good fit for the individual and the company.   
     
    Work Schedule: 
     
    5 to 8 hours per day:
     12:00am [midnight] - 8:30 am [30-minute meal break]
    5 days per week
    25 - 40+ hours 
     
     
     
    Compensation

    Initial Employment $18.00/hr

     

     

    Apply Now
  • Counter

    Counter
    Wright Air

    COUNTER

     

    OUR MISSION

    Extend soulful hospitality to our guests --- and, enjoy doing it

    Work hard --- thus, creating value for our guests

    Care [genuinely!!!] about the communities we serve

     

    RESPONSIBILITIES

    The counter-based guest service position has primary responsibility for assisting with all front counter activities associated with guest departures and arrivals on flights to/from our Fairbanks-based terminal --- secondarily, has responsibility for assisting with freight and ramp activities on an as-required basis.

    The guest service coworker is the frontline embodiment of Wright Air’s mission of soulful hospitality, hard work, and genuine care/concern --- it is the relationship that the guest service coworker builds with our guests that ultimately determines our ability to transform our mission into an everyday reality for our guests.

    Specific responsibilities include:

    • Use computer reservation system to check-in departing guests.
    • Make changes to guest reservations when necessary.
    • Weigh/tag guest baggage [must be able to lift 50 lbs].
    • Collect guest payments.
    • Screen guest luggage for hazmat.
    • Answer phone and appropriately transfer phone calls.
    • Respond to phone and walk-in inquiries.
    • Take phone reservations.
    • Perform cleaning activities at the terminal.
    • Escort guests out to aircraft.
    • Assist with other tasks or activities as required.

     

    THE PERFECT FIT

    An individual who:  

    • genuinely cares about and enjoys serving people;  
    • likes to word hard [not just in concept, but in reality!!!]; 
    • thrives on work requiring serious flexibility and multi-tasking; 
    • views favorably the idea of having a physical labor component to their work day; 
    • thinks aviation is cool;
    • loves living in Interior/Arctic Alaska and is very excited about the opportunity to develop meaningful relationships with the people and communities we serve.

     

    WORK SCHEDULE        

    At Wright Air we take pride in working hard to create a work schedule for each coworker that is individualized to meet their unique life-work balance/needs --- both part-time and full-time work schedules are available --- most work takes place between the hours of 4:00 AM and 8:00 PM --- the ability to work on Saturday and/or Sunday is a plus but not a requirement.

     

    COMPENSATION 

    Fairbanks-based coworker providing own lodging ---     

    Competitive starting wage dependent on skills/experience.

    OR

    "Camp-style" seasonal coworker ---

     Competitive starting wage dependent on skills/experience   PLUS   lodging   PLUS   $1,000.00 season completion bonus.

    Apply Now
  • Freight

    Freight
    Wright Air

    FREIGHT

     

    OUR MISSION

    Extend soulful hospitality to our guests --- and, enjoy doing it Work hard --- thus, creating value for our guests Care [genuinely!!!] about the communities we serve

     

    RESPONSIBILITIES

    The freight-based guest service position has primary responsibility for assisting with all freight activities associated with accepting freight and mail for flights departing from our Fairbanks-based terminal --- secondarily, has responsibility for assisting with counter and ramp activities on an as-required basis.

    The guest service coworker is the frontline embodiment of Wright Air’s mission of soulful hospitality, hard work, and genuine care/concern --- it is the relationship that the guest service coworker builds with our guests that ultimately determines our ability to transform our mission into an everyday reality for our guests.

    Specific responsibilities include:

    • Use computer reservation system to accept freight and mail.
    • Screen incoming freight for hazmat.
    • Weigh/sticker incoming freight [must be able to lift 50 lbs].
    • Collect guest payments for accepted freight
    • Respond to phone inquiries regarding the current status of specific freight items.
    • Perform cleaning activities in the freight office and hangars.
    • Assist with other tasks or activities as required.

     

    THE PERFECT FIT

    An individual who:  

    • genuinely cares about and enjoys serving people;  
    • likes to word hard [not just in concept, but in reality!!!]; 
    • thrives on work requiring serious flexibility and multi-tasking; 
    • views favorably the idea of having a physical labor component to their work day; 
    • thinks aviation is cool; 
    • loves living in Interior/Arctic Alaska and is very excited about the opportunity to develop meaningful relationships with the people and communities we serve.

     

    WORK SCHEDULE        

    At Wright Air we take pride in working hard to create a work schedule for each coworker that is individualized to meet their unique life-work balance/needs --- both part-time and full-time work schedules are available --- most work takes place between the hours of 4:00 AM and 8:00 PM --- the ability to work on Saturday and/or Sunday is a plus but not a requirement.

     

    COMPENSATION       

    Fairbanks-based coworker providing own lodging ---     

    Competitive starting wage varies dependent on skills/experience.

    OR

    "Camp-style" seasonal coworker ---

     Competitive starting wage varies dependent on skills/experience   PLUS   lodging   PLUS   $1,000.00 season completion bonus.

    Apply Now
  • Ramp

    Ramp
    Wright Air

    RAMP

     

    OUR MISSION

    Extend soulful hospitality to our guests --- and, enjoy doing it

    Work hard --- thus, creating value for our guests

    Care [genuinely!!!] about the communities we serve

     

    RESPONSIBILITIES

    The ramp position has primary responsibility for assisting with all ramp activities associated with the loading and unloading of aircraft arriving and departing from our Fairbanks-based terminal --- secondarily, has responsibility for assisting with freight and counter activities on an as-required basis.

    The ramp coworker is the “behind-the-scenes” embodiment of Wright Air’s mission of soulful hospitality, hard work, and genuine care/concern --- it is the passion that the ramp coworker infuses into his/her work that ultimately determines our ability to transform our mission into an everyday reality for our guests.

    Specific responsibilities include:

    • Load and unload aircraft for arriving and departing flights.
    • Perform cleaning/organizing activities in the freight hangars and ramp area.
    • Assist with other tasks or activities as required.

     

    THE PERFECT FIT

    An individual who:  

    • genuinely cares about and enjoys serving people;  
    • likes to word hard [not just in concept, but in reality!!!]; 
    • thrives on work requiring serious flexibility and multi-tasking; 
    • views favorably the idea of having a physical labor component to their work day; 
    • thinks aviation is cool; 
    • loves living in Interior/Arctic Alaska and is very excited about the opportunity to develop meaningful relationships with the people and communities we serve.

     

    WORK SCHEDULE        

    At Wright Air we take pride in working hard to create a work schedule for each coworker that is individualized to meet their unique life-work balance/needs --- both part-time and full-time work schedules are available --- most work takes place between the hours of 4:00 AM and 8:00 PM --- the ability to work on Saturday and/or Sunday is a plus but not a requirement.

     

    COMPENSATION       

    Fairbanks-based coworker providing own lodging ---     

    Competitive starting wage varies dependent on skills/experience.

    OR

    "Camp-style" seasonal coworker ---

     Competitive starting wage varies dependent on skills/experience   PLUS   lodging   PLUS   $1,000.00 season completion bonus.

    Apply Now

How to Apply

If you have read this far and still believe that "working arctic" might be right for you, we encourage you to learn more by reading the detailed information found at www.workarctic.com.

After further research, if you remain interested in being considered for employment at one of our Camps, please complete/submit our online employment application. The completion of the online employment application is an employment requirement.

We will review your application upon receipt, and those applicants who appear to be a good fit with the work/life experience offered by our Camps will be invited to participate in a 60-ish minute information phone conversation.

Please remember: all of our Camps are committed to providing a drug-free workplace (including marijuana) in accordance with the Drug-Free Workplace Act of 1988. Thus, all applicants should feel comfortable submitting to pre-employment, random, and "for cause" drug testing.


Contact Work Arctic