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  • Base Camp Host - Guest Service - Summer 2019

    Guest Service
    Arctic Base Camp [Summer]

    Apply Now

    BASE CAMP HOST - Guest Service

    Guest Services coworkers are primarily responsible for coordinating all activities associated with guest departures from and returns to Fairbanks. This includes preparing materials such as snack coolers, guide boxes etc. needed by the guides on the road. It also involves greeting guests as they arrive, checking them in for their various tours, making any certificate corrections and setting appropriate expectations. Guest Services gives a thorough briefing at the start of each tour, using soulful honesty to prepare everyone for the realities they will encounter during their experience, and addressing any questions, concerns or trepidations guests may have. The start of a tour is a time when many things are happening simultaneously, and an ability to maintain calm under such conditions is definitely an asset.

    Guest Services coworkers will often shuttle people to or from our Northern Alaska Tour Company headquarters in 15 passenger vans. Also, Guest Services takes primary responsibility for the essential task of keeping our terminal and restrooms tidy, clean and sanitary.

    NATC has an open office environment, so coworkers have the pleasure of constant interaction with each other – we pride ourselves in professional, respectful communication combined with a deep level of caring. Guest Services coworkers are especially active in maintaining open communications with guides, Reservations and other parts of the NATC family.

    Guest Services works especially closely with Reservations, and coworkers in both positions are cross-trained to perform many of the same tasks. This ensures that communications with guests are expeditious, accurate and consistent.

    RESPONSIBILITIES:

    The base camp host has primary responsibility for a VERY diverse set of guest-service activities focused on extending soulful hospitality to an equally diverse make-up of guests either departing on or returning from a travel adventure in Alaska's Arctic --- the base camp host is empowered with the extremely important responsibility of ensuring that each departing guest has expectations for their travel experience set at a level that can be met and exceeded by both the guide and the experience.

    Specific responsibilities include:

    • Prepare guide supply boxes for each departing experience as needed.
    • Obtain knowledge of guest needs/dynamics for each departure/arrival.
    • Develop daily guest service logistics plan.
    • Communicate with guide and others on logistics associated with each departure/arrival.
    • Operate 15-passenger van to shuttle guests to/from terminal as required.
    • Soulfully greet each departing/arriving guest upon his/her arrival at terminal.
    • Deliver a pre-experience expectations orientation for each departing group of guests.
    • Complete revenue sheet for each departure.
    • Perform cleaning-related activities at the terminal.
    • Clean and organize incoming food coolers.
    • Work on food prep activities as time allows.
    • Soulfully greet walk-in guests and appropriately respond to their needs.
    • Execute retail-related activities as required.
    • Assist with reservations activity as required.
    • Assist with ramp-related activities as required.
    • Assist with purchasing/expediting activities as required.
    • Assist with other tasks or activities as required.

    THE PERFECT FIT

    The "base camp host - guest service" position is a perfect fit for an individual who:

    • Genuinely cares about and enjoys serving people.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a summer embracing Alaska's Arctic --- and, having the opportunity to develop meaningful relationships with the guests we serve.

    COMPENSATION:        

    $10.00 / hour     PLUS     $500.00 season completion bonus     PLUS     housing

    [costs associated with meals are a coworker responsibility --- the housing facility does have a common-use kitchen/dining area] 

    WHEN DOES THIS POSITION BEGIN?

    Once someone is hired for this position, they are responsible for getting themselves to Fairbanks, AK to start our Professional Vehicle Operator Training on Monday, April 29th.  Training will be part-time until mid-May. Full time work begins in mid-May when our Midnight Sun (summer) season starts. The Midnight Sun season ends in late September when we transition to Aurora (winter) tours.  We do require that all Arctic Base Camp coworkers stay working full time until September 21st, although some may be able to stay until October 1st and even later if desired.   

    View Job Description
  • Base Camp Host - Reservations - Summer 2019

    Guest Service
    Arctic Base Camp [Summer]

    Apply Now

    BASE CAMP HOST - Reservations

    RESPONSIBILITIES:

    This is the first point of contact for most of our guests and requires a sincere, caring and soulful personality. An ability to multi-task is a definite asset in this environment where calls and emails come from around the world and an incredible variety of questions, concerns, and clarifications pop up throughout the day.   We pride ourselves in professional, respectful communication combined with a deep level of caring.

    Northern Alaska Tour Company has a diversity of interests and sister companies, including camps at Deadhorse, Coldfoot, the Yukon River, and Healy (Denali National Park); a local commuter air service, and, of course, a wide range of tours and tour options for visitors. Reservations coworkers answer the phones (and emails) for all of these interests, taking care of questions that come up or directing callers to someone who can.

    Reservations is primarily responsible for booking tours for guests – by phone, email, and occasionally, walk-in. This involves becoming familiar and competent with the variety of tour options NATC offers as well as our reservations software.

    Reservations coworkers work closely with Guest Services in face-to-face interactions with guests; greeting folks as they arrive for the start of their tours as well as when they return, running shuttles (in a 15 passenger van) when needed and other similar essential tasks.

    Since reservations usually has the initial interaction with a guest, it is very important that they make a quick and warm connection – good first impressions engender a level of trust that makes all subsequent conversations more positive and productive.

    Specific responsibilities include:

    • Answer and appropriately direct phone calls.
    • Soulfully respond to phone and walk-in inquiries.
    • Soulfully take phone, walk-in, fax, mail and email reservations. 
    • Execute required follow-up on and confirmation of guest reservations. 
    • Produce experience-related documents.
    • Operate 15-passenger van to shuttle guests to/from terminal as required.
    • Perform cleaning-related activities at the terminal.
    • Work on tour food prep activities as time allows.
    • Soulfully greet walk-in guests and appropriately respond to their needs.
    • Execute retail-related activities as required.
    • Assist with reservations activity as required.
    • Assist with ramp-related activities as required.
    • Assist with purchasing/expediting activities as required.
    • Assist with other tasks or activities as required.

    THE PERFECT FIT

    The "base camp host - reservations" position in is a perfect fit for an individual who:

    • Genuinely cares about and enjoys serving people.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Enjoys a work environment that is faced-paced and very dynamic. 
    • Is excited about the opportunity to spend a summer embracing Alaska's Arctic --- and, having the opportunity to develop meaningful relationships with the guests we serve.

    WHEN DOES THIS POSITION START?

    Once someone is hired for this position, they are responsible for getting themselves to Fairbanks, AK to start our Professional Vehicle Operator Training on Monday, April 29th.  Training will be part-time until mid-May. Full time work begins in mid-May when our Midnight Sun (summer) season starts. The Midnight Sun season ends in late September when we transition to Aurora (winter) tours.  We do require that all Arctic Base Camp coworkers stay working full time until September 21st, although some may be able to stay until October 1st and even later if desired.   

    COMPENSATION:        

    $10.00 / hour     PLUS     $500.00 season completion bonus     PLUS     housing

    [costs associated with meals are a coworker's responsibility --- the housing facility does have a common-use kitchen/dining area] 

     
    View Job Description
  • Guest Service --- Summer 2019

    Guest Services
    Northern Alaska Tour Company

    Apply Now

    Guest Service - Summer Seasonal

    Guest Services coworkers are primarily responsible for coordinating all activities associated with guest departures from and returns to Fairbanks. This includes preparing materials such as snack coolers, guide boxes etc. needed by the guides on the road. It also involves greeting guests as they arrive, checking them in for their various tours, making any certificate corrections and setting appropriate expectations. Guest Services gives a thorough briefing at the start of each tour, using soulful honesty to prepare everyone for the realities they will encounter during their experience, and addressing any questions, concerns or trepidations guests may have. The start of a tour is a time when many things are happening simultaneously, and an ability to maintain calm under such conditions is definitely an asset.

    Guest Services coworkers will often shuttle people to or from our Northern Alaska Tour Company headquarters in 15 passenger vans. Also, Guest Services takes primary responsibility for the essential task of keeping our terminal and restrooms tidy, clean and sanitary.

    NATC has an open office environment, so coworkers have the pleasure of constant interaction with each other – we pride ourselves in professional, respectful communication combined with a deep level of caring. Guest Services coworkers are especially active in maintaining open communications with guides, Reservations and other parts of the NATC family.

    Guest Services works especially closely with Reservations, and coworkers in both positions are cross-trained to perform many of the same tasks. This ensures that communications with guests are expeditious, accurate and consistent.

    Specific Responsibilities

    The guest service position has primary responsibility for coordinating all activities associated with guest departures from and return arrivals to Fairbanks.  The position is empowered with the important responsibility of ensuring that each guest departs on an experience with expectations set at a level that can be exceeded by the guide and the experience.  Additionally, the position is responsible for assisting reservations with inquiry, reservation, and document production activities.

    Prepare guide supply boxes for each departing experience as needed.

    Obtain knowledge of guest needs/dynamics for each departure/arrival.

    Develop daily guest service logistics plan.

    Communicate with guide and others on logistics associated with each departure/arrival.

    Operate 15-passenger van to shuttle guests to/from terminal as required.

    Greet each departing/arriving guest upon his/her arrival at terminal.

    Deliver a pre-experience expectations orientation for each departing group of guests.

    Complete revenue sheet for each departure.

    Perform cleaning-related activities at the terminal.

    Clean and organize incoming food coolers.

    Work on experience food prep activities as time allows.

    Greet walk-ins and appropriately respond to needs.

    Execute retail-related activities as required.

    Assist with reservations activity as required.

    Assist with ramp-related activities as required.

    Assist with purchasing/expediting activities as required.

    Assist with other tasks or activities as required.       

    Training

    Professional Vehicle Operator training begins in late- April. Training will be part-time beginning in late- April until early to mid-may. We can arrange this training around someone's work, family or school schedule if needed. Full time work begins in mid-May when the Midnight Sun (summer) season starts. Summer season ends in late September when we transition to winter tours. 

    Schedule

    This is a summer seasonal position that continues through the end of September.   There is potential for seasonal positions to transition into year round positions in the fall and winter!

    HOURS: 4/5 days per week: three-week rotation 
    [week one -- 5 days / week two -- 5 days / week three -- 4 days]

    Morning: 3:00 am - 11:30 am [30-minute meal break]
    Afternoon: 11:00 am -- 8:00 pm [60-minute meal break]
    Evening: 5:30 pm -- 2:00 am [30-minute meal break]

    Guest Service candidates must be at least 19 years of age by May 2019. 

    All candidates must possess the ability to successfully complete Northern Alaska Tour Company's 2019 Professional Vehicle Operator Training program and must complete a pre-employment drug test.

    Online applications only. Please apply @ www.northernalaskajobs.com. You are welcome to call our office @ 474-8600 and ask for Robert or Michelle with any questions!

     
     
     
     
    View Job Description
  • Reservations --- Summer 2019

    Guest Services
    Northern Alaska Tour Company

    Apply Now

    Reservations

    This is the first point of contact for most of our guests and requires a sincere, caring and soulful personality. A large part of the job is answering phone calls from guests and sales agents all around the world and an ability to multi-task is a definite asset in this environment where an incredible variety of questions, concerns, clarifications etc. pop up throughout the day. The Northern Alaska Tour Company office is an open environment, so coworkers have easy access to institutional experience and knowledge, as well as the pleasure of constant interaction with one another. We pride ourselves in professional, respectful communication combined with a deep level of caring.

    Northern Alaska Tour Company has a diversity of interests and partner companies, including camps at Deadhorse, Coldfoot, the Yukon River, and Healy (Denali National Park); a local commuter air service, and, of course, a wide range of tours and tour options for visitors. Reservations coworkers field questions for all of these enterprises, either answering them directly or putting callers in contact with others who can.

    Reservations is primarily responsible for booking tours for guests. This involves becoming familiar and competent with our reservations software, and of course, the variety of tour options NATC offers.

    Reservations coworkers also work closely with Guest Services in face-to-face interactions with guests; greeting people as they arrive for the start of their tours as well as when they return, running shuttles (in a 15 passenger van) when needed and other similar essential tasks such as printing tour certificates. In fact, Reservations coworkers are cross-trained to perform many of the tasks that fall under the auspices of the Guest Services.

    Since Reservations usually has the initial interaction with a guest, it is extremely important to make a quick and warm connection – good first impressions engender a level of trust that makes all subsequent conversations more productive and positive.

    Specific Responsibilities

    The reservations position is primarily responsible for working as a member of the reservations team to successfully execute all activities related to inquiries, reservations, and document production. Additionally, the afternoon reservations position is responsible for assisting the guest service team with all activities related to guest arrivals and departures to/from the terminal.
    Specific Responsibilities
    Answer and appropriately direct phone calls.
    Greet walk-ins and appropriately respond to needs.
    Respond to phone and walk-in inquiries.
    Take phone, walk-in, fax, mail, and e-mail reservations.
    Execute required follow-up on and confirmation of guest reservations.
    Produce experience-related documents.
    Operate 15-passenger van to shuttle guests to/from terminal as required.
    Perform flight-related activities as required.
    Assist with phone, fax, mail, e-mail, and label inquiry fulfillment as required.
    Assist with other reservations activities as required.
    Assist with guest service activities for all excursions as required.
    Assist with ramp activities as required.
    Assist with the performance of accounting activities as required.
    Assist with other tasks or activities as required.

    Training  

    Training will begin in late April for our PVOT (Professional Vehicle Operator Training) program and in early May for the Reservations position.  We can arrange this training around someone's work, family or school schedule if needed.    Full time work will begin in Mid-May.    

    Schedule

    This is a summer seasonal position that continues through the end of September.   At this time, the position may transition to full time, year round if we have positions open.

    Morning: 5:30 am - 2:00 pm [30-minute meal break]

    Morning Split: 5:30 am - 2:00 pm / 7:00 am – 3:30 pm [30-minute meal break]

    Day: 8:30 am - 5:00 pm [30-minute meal break]

    Afternoon, Evening and the Split positions are 4/5 days per week on a three-week rotation

    Afternoon:  11:00 am – 7:30 pm [30-minute meal break]

      Evening: 4:30 pm - 1:00 am [30-minute meal break]

    Afternoon/Evening Split: 11:00 am – 7:30 pm or 4:30 pm – 1:00 am [30-minute meal break]

     
    Compensation
    $12.00 / hr + $1 / hr season completion bonus
    View Job Description
  • Year Round Guest Service Host

    Guest Services
    Northern Alaska Tour Company

    Apply Now

    Year-round Guest Service coworkers learn how to perform both the Reservations and Guest Service Host positions.

    Reservations

    This is the first point of contact for most of our guests and requires a sincere, caring and soulful personality. A large part of the job is answering phone calls from guests and sales agents all around the world and an ability to multi-task is a definite asset in this environment where an incredible variety of questions, concerns, clarifications etc. pop up throughout the day.

    Northern Alaska Tour Company has a diversity of interests and partner companies, including camps at Deadhorse, Coldfoot, the Yukon River, and Healy (Denali National Park); a local commuter air service, and, of course, a wide range of tours and tour options for visitors. Reservations coworkers field questions for all of these enterprises, either answering them directly or putting callers in contact with others who can.

    Reservations is primarily responsible for booking tours for guests. This involves becoming familiar and competent with our reservations software, and of course, the variety of tour options NATC offers.

    Reservations coworkers also work closely with Guest Services in face-to-face interactions with guests; greeting people as they arrive for the start of their tours as well as when they return, running shuttles (in a 15 passenger van) when needed and other similar essential tasks such as printing tour certificates. In fact, Reservations coworkers are cross-trained to perform many of the tasks that fall under the auspices of the Guest Services.

    Since Reservations usually has the initial interaction with a guest, it is extremely important to make a quick and warm connection – good first impressions engender a level of trust that makes all subsequent conversations more productive and positive.

    Guest Service Host

    Guest Service coworkers are primarily responsible for coordinating all activities associated with guest departures from and returns to Fairbanks. This includes preparing materials such as snack coolers, guide boxes etc. needed by the guides on the road. It also involves greeting guests as they arrive, checking them in for their various tours, making any certificate corrections and setting appropriate expectations. Guest Services gives a thorough briefing at the start of each tour, using soulful honesty to prepare everyone for the realities they will encounter during their experience, and addressing any questions, concerns or trepidations guests may have. The start of a tour is a time when many things are happening simultaneously, and an ability to maintain calm under such conditions is definitely an asset.

    Guest Services coworkers will often shuttle people to or from our Northern Alaska Tour Company headquarters in 15 passenger vans. Also, Guest Services takes primary responsibility for the essential task of keeping our terminal and restrooms tidy, clean and sanitary.

    NATC has an open office environment, so coworkers have the pleasure of constant interaction with each other – we pride ourselves in professional, respectful communication combined with a deep level of caring. Guest Services coworkers are especially active in maintaining open communications with guides, Reservations and other parts of the NATC family.

    Guest Services works especially closely with Reservations, and coworkers in both positions are cross-trained to perform many of the same tasks. This ensures that communications with guests are expeditious, accurate and consistent.

    HOURS:

    Full time hours: 30-40 hours a week, hours will vary by season and time of year, as our tours fluctuate greatly from month to month. 

    Shifts in the winter (Aurora Season) months will be between the hours of 7am and 8pm (8.5 hour shifts with a 1/2 hour lunch break). In the summer months, we are open nearly 24 hours a day - so we have shifts that start as early as 3:30am and end as late as 2am. This span of time is covered in three different shifts.

    Year Round Guest Service candidates must be at least 19 years of age. 

    All candidates must possess the ability to successfully complete Northern Alaska Tour Company's 2019 Professional Vehicle Operator Training program and must complete a pre-employment drug test.

    Online applications only. Please apply @ www.northernalaskajobs.com. You are welcome to call our office @ 474-8600 and ask for Robert or Michelle with any questions!

    View Job Description
  • Aurora Guide - Winter - 2019-20

    Guest Service
    Yukon River Camp [Winter]

    Apply Now

    AURORA GUIDE

     

    RESPONSIBILITIES

    The aurora guide has responsibility for hosting aurora-watching excursions for guests from around the world who have travelled to Alaska and Yukon River Camp to take advantage one of earth’s best aurora-viewing locations ---- additionally, the aurora guide assists with a VERY diverse set of guest-service activities focused on extending soulful hospitality and fulfilling our absurd cleanliness mission as it relates to providing food/lodging services to an equally diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café and adjacent 42-room lodging facility --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

    Specific responsibilities include:

    As a guide ---

    • Provide an orientation for aurora-watching guests upon their arrival to Camp.
    • Guide guests on aurora-watching excursions between the hours of 11:00 PM – 3:00 AM.

    As a host ---

    • Greet guests upon their entering the café [and, soulfully determine their needs].
    • Respond to guest questions regarding the Camp, the region, the aurora, the river, or the highway.
    • Seat those guests choosing to dine with us, take orders, and serve food/drink.
    • Cashier all Camp sales [meals, lodging, fuel, gifts, mercantile].
    • Assist with fuel and propane fill-ups when required.
    • Check-in overnight guests and provide a brief “Camp-survival” orientation.
    • Keep gift retail area organized and welcoming [fold, fold, fold!!!].
    • Assist with dishwashing activities as required.
    • Assist with kitchen food production activities as required.
    • Execute all cleaning activities required to leave the café and public restrooms “absurdly clean” at the end of the shift.

    As a cleaner ---

    • Assist with all activities associated with executing on our "absurd cleanliness" mission --- cleaning responsibilities are focused on 42 guest rooms along with adjacent public areas and common restroom/shower facilities.

     

    THE PERFECT FIT

    Yukon River Camp “aurora guide” position is a perfect fit for an individual who:

    • Genuinely cares about and enjoys serving people.
    • Has a passion for learning and sharing authentic stories with others.
    • Loves to clean --- and, has great attention to detail.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    5:00 PM – 4:00 AM;   5 or 6 days per week

    Note:  An 11-hour work day [shown above] represents the extreme --- the actual work day may vary between 6 to 11 hours dependent on guest activity.

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION        

    $10.00 / hour     PLUS     $500.00 season completion bonus     PLUS     room & meals 

    View Job Description
  • Breakfast-Lunch Cook - Winter 2019-20

    Kitchen
    Yukon River Camp [Winter]

    Apply Now

    BREAKFAST-LUNCH COOK

     

    RESPONSIBILITIES

    The “breakfast-lunch cook” has responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

    Specific responsibilities include:

    • Execute final “line” preparation of breakfast burritos to fill breakfast menu orders.
    • Execute final “line” preparation of noodle soups, banh mi sandwiches, and salads to fill lunch menu orders.
    • Primary responsibility for executing all food prep activities required to support breakfast burrito production.
    • Assist with the execution of large batch production of stocks and proteins used in the scratch preparation of soups, sandwiches, and salads.
    • Assist with the production of baked goods --- cookies and pies.
    • Assist with dishwashing activities as required.
    • Assist with front-of-the-house activities as required.
    • Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

     

    THE PERFECT FIT

    The Yukon River Camp aurora season “breakfast-lunch cook” position is a perfect fit for an individual who:

    • Ideally, has previous commercial kitchen experience combined with an interest in learning the art/science of Chinese noodle soup and Vietnamese banh mi sandwich production.
    • Views favorably the idea of working in a "scratch" kitchen versus an "industrial" kitchen. 
    • Views favorably the idea of working in a non-corporate work environment.
    • Likes to work hard [not just in concept, but in reality!!!].
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    7:00 AM – 4:00 PM;     4 to 6 days per week

    Note:  Actual length of work day can vary from 8 to 10 hours dependent on guest activity.

     

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION       

    base hourly wage [negotiable dependent on culinary skills and experience]     PLUS     $500.00 season completion bonus     PLUS     room & meals

    View Job Description
  • Camp Support - Winter - 2019-20

    Guest Service
    Yukon River Camp [Winter]

    Apply Now

    CAMP SUPPORT

     

    RESPONSIBILITIES

    The “camp support” position plays the primary leadership role in ensuring that Yukon River Camp successfully executes on our soulful hospitality and absurd cleanliness missions as it relates to providing food/lodging services to a diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café and adjacent 42-room lodging facility --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

    Specific responsibilities include:

    • Greet guests upon their entering the café [and, soulfully determine their needs].
    • Respond to guest questions regarding the Camp, the region, the aurora, the river, or the highway.
    • Seat those guests choosing to dine with us, take orders, and serve food/drink.
    • Cashier all Camp sales [meals, lodging, fuel, gifts, mercantile].
    • Assist with fuel and propane fill-ups when required.
    • Check-in overnight guests and provide a brief "Camp-survival" orientation.
    • Keep gift retail area organized and welcoming [fold, fold, fold!!!].
    • Assist with dishwashing activities as required.
    • Assist with kitchen food production activities as required.
    • Execute all cleaning activities required to leave the café and public restrooms “absurdly clean” at the end of the shift.
    • Carry-out basic bookkeeping responsibilities on a daily basis [including the production of daily room registration and room cleaning documents].
    • Work "hands-on" as a cleaner to ensure successful execution of the cleaning of 42 guest rooms along with adjacent public areas and common restroom/shower facilities.

     

    THE PERFECT FIT

    The Yukon River Camp “camp support” position is a perfect fit for an individual who:

    • Has previous hospitality experience and is interested in gaining leadership experience in a “non-corporate” hospitality setting
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE

    2:00 PM – 11:00 PM;     4 to 6 days per week

    Note:  Actual hours worked each day may vary by day and by week.

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION

    $12.00 / hour   PLUS   $500.00 season completion bonus   PLUS   room & meals

    View Job Description
  • Cleaner-Dishwasher - Winter 2019-20

    Guest Service
    Yukon River Camp [Winter]

    Apply Now

    CLEANER-DISHWASHER

     

    RESPONSIBILITIES

    As a cleaner mid-day, has primary responsibility for all activities associated with executing on our "absurd cleanliness" mission --- cleaning responsibilities are focused on 42 guest rooms along with adjacent public areas and common restroom/shower facilities.

    As a dishwasher in the evening, has primary responsibility for executing all dishwashing and kitchen cleaning activities associated with the cook-to-order menu service in an 80-seat roadside/riverside café.

     

    THE PERFECT FIT

    Yukon River Camp “cleaner-dishwasher” position is a perfect fit for an individual who:

    • Loves to clean --- and, has great attention to detail.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    Mid-Day:   12:00 Noon – 4:00 PM;   4 to 6 days per week

    Evening:    6:00 PM – 11:00 PM;  4 to 6 days per week

    Note:  Actual length of work day can vary from 8 to 10 hours dependent on guest activity.

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION       

    $10.00 / hour     PLUS     $500.00 season completion bonus     PLUS     room & meals

    View Job Description
  • Dinner Cook - Winter 2019-20

    Kitchen
    Yukon River Camp [Winter]

    Apply Now

    DINNER COOK

     

    RESPONSIBILITIES

    The “dinner cook” has primary responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

           Specific responsibilities include:

    • Execute final “line” preparation of noodle soups, banh mi sandwiches, and salads to fill dinner menu orders.
    • Primary responsibility for executing large batch production of stocks and proteins used in the scratch preparation of soups, sandwiches, and salads.
    • Execute all other food prep activities required to support soup, sandwich, and salad production.
    • Assist with dishwashing activities as required.
    • Assist with front-of-the-house activities as required.
    • Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

     

    THE PERFECT FIT

    The Yukon River Camp aurora season “dinner cook” position is a perfect fit for an individual who:

    • Ideally, has previous experience preparing Chinese noodle soups in a commercial kitchen --- or, at a minimum has commercial kitchen experience combined with an interest in learning the art/science of Chinese noodle soup and Vietnamese banh mi sandwich production.
    • Views favorably the idea of working in a "scratch" kitchen versus an "industrial" kitchen. 
    • Views favorably the idea of working in a non-corporate work environment.
    • Likes to work hard [not just in concept, but in reality!!!].
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    3:00 PM – 12:00 PM;     4 to 6 days per week

    Note:  Actual length of work day can vary from 8 to 10 hours dependent on guest activity.

     

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION       

    base hourly wage [negotiable dependent on culinary skills and experience]     PLUS     $500.00 season completion bonus     PLUS     room & meals

    View Job Description
  • Host - Winter - 2019-20

    Guest Service
    Yukon River Camp [Winter]

    Apply Now

    HOST

     

    RESPONSIBILITIES

    The host-cleaner has primary responsibility for a VERY diverse set of guest service activities focused on extending soulful hospitality and fulfilling our absurd cleanliness mission as it relates to providing food/lodging services to an equally diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café and adjacent 42-room lodging facility --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

    Specific responsibilities include:

    • Greet guests upon their entering the café [and, soulfully determine their needs].
    • Respond to guest questions regarding the Camp, the region, the aurora, the river, or the highway.
    • Seat those guests choosing to dine with us, take orders, and serve food/drink.
    • Cashier all Camp sales [meals, lodging, fuel, gifts, mercantile].
    • Assist with fuel and propane fill-ups when required.
    • Check-in overnight guests and provide a brief “Camp-survival” orientation.
    • Keep gift retail area organized and welcoming [fold, fold, fold!!!].
    • Assist with dishwashing activities as required.
    • Assist with kitchen food production activities as required.
    • Execute all cleaning activities required to leave the café and public restrooms “absurdly clean” at the end of the shift.
    • As a cleaner, primary responsibility for all activities associated with executing on our "absurd cleanliness" mission --- cleaning responsibilities are focused on 42 guest rooms along with adjacent public areas and common restroom/shower facilities.

     

    THE PERFECT FIT

    Yukon River Camp “host-cleaner” position is a perfect fit for an individual who:

    • Genuinely cares about and enjoys serving people.
    • Loves to clean --- and, has great attention to detail.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    Morning Shift:   8:00 AM – 5:00 PM;   4 to 6 days per week

    Evening Shift:    2:00 PM – 11:00 PM;  4 to 6 days per week

    Note:  Actual length of work day can vary from 8 to 10 hours dependent on guest activity.

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION       

    $10.00 / hour     PLUS     $500.00 season completion bonus     PLUS     room & meals 

    View Job Description
  • Prep Cook - Winter 2019-20

    Kitchen
    Yukon River Camp [Winter]

    Apply Now

    PREP COOK

     

    RESPONSIBILITIES

    The “prep cook” has primary responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

           Specific responsibilities include:

    • Primary responsibility for executing large batch production of stocks and proteins used in the scratch preparation of soups, sandwiches, and salads.
    • Assist with the execution of final “line” production of noodle soups, banh mi sandwiches, and salads to fill lunch and dinner orders.
    • Execute all other food prep activities required to support soup, sandwich, and salad production.
    • Assist with dishwashing activities as required.
    • Assist with front-of-the-house activities as required.
    • Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

     

    THE PERFECT FIT

    The Yukon River Camp aurora season “prep cook” position is a perfect fit for an individual who:

    • Has previous commercial kitchen experience combined with an interest in learning the art/science of Chinese noodle soup and Vietnamese banh mi sandwich production --- or, is new to a commercial kitchen but has a passionate interest in learning a new skill.
    • Views favorably the idea of working in a "scratch" kitchen versus an "industrial" kitchen. 
    • Views favorably the idea of working in a non-corporate work environment.
    • Likes to work hard [not just in concept, but in reality!!!].
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    1:00 PM – 10:00 PM;     4 to 6 days per week

    Note:  Actual length of work day can vary from 8 to 10 hours dependent on guest activity.

     

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION       

    $10.00 / hour     PLUS     $500.00 season completion bonus     PLUS     room & meals

    View Job Description

How to Apply

If you have read this far and still believe that "working arctic" might be right for you, we encourage you to learn more by reading the detailed information found at www.workarctic.com.

After further research, if you remain interested in being considered for employment at one of our Camps, please complete/submit our online employment application. The completion of the online employment application is an employment requirement.

We will review your application upon receipt, and those applicants who appear to be a good fit with the work/life experience offered by our Camps will be invited to participate in a 60-ish minute information phone conversation.

Please remember: all of our Camps are committed to providing a drug-free workplace (including marijuana) in accordance with the Drug-Free Workplace Act of 1988. Thus, all applicants should feel comfortable submitting to pre-employment, random, and "for cause" drug testing.


Contact Work Arctic