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  • Guest Service --- Summer 2020

    Guest Services
    Northern Alaska Tour Company

    Apply Now

    Guest Service - Summer Seasonal

    Guest Services coworkers are primarily responsible for coordinating all activities associated with guest departures from and returns to Fairbanks. This includes preparing materials such as snack coolers, guide boxes etc. needed by the guides on the road. It also involves greeting guests as they arrive, checking them in for their various tours, making any certificate corrections and setting appropriate expectations. Guest Services gives a thorough briefing at the start of each tour, using soulful honesty to prepare everyone for the realities they will encounter during their experience, and addressing any questions, concerns or trepidations guests may have. The start of a tour is a time when many things are happening simultaneously, and an ability to maintain calm under such conditions is definitely an asset.

    Guest Services coworkers will often shuttle people to or from our Northern Alaska Tour Company headquarters in 15 passenger vans. Also, Guest Services takes primary responsibility for the essential task of keeping our terminal and restrooms tidy, clean and sanitary.

    NATC has an open office environment, so coworkers have the pleasure of constant interaction with each other – we pride ourselves in professional, respectful communication combined with a deep level of caring. Guest Services coworkers are especially active in maintaining open communications with guides, Reservations and other parts of the NATC family.

    Guest Services works especially closely with Reservations, and coworkers in both positions are cross-trained to perform many of the same tasks. This ensures that communications with guests are expeditious, accurate and consistent.

    Specific Responsibilities

    The guest service position has primary responsibility for coordinating all activities associated with guest departures from and return arrivals to Fairbanks.  The position is empowered with the important responsibility of ensuring that each guest departs on an experience with expectations set at a level that can be exceeded by the guide and the experience.  Additionally, the position is responsible for assisting reservations with inquiry, reservation, and document production activities.

    Prepare guide supply boxes for each departing experience as needed.

    Obtain knowledge of guest needs/dynamics for each departure/arrival.

    Develop daily guest service logistics plan.

    Communicate with guide and others on logistics associated with each departure/arrival.

    Operate 15-passenger van to shuttle guests to/from terminal as required.

    Greet each departing/arriving guest upon his/her arrival at terminal.

    Deliver a pre-experience expectations orientation for each departing group of guests.

    Complete revenue sheet for each departure.

    Perform cleaning-related activities at the terminal.

    Clean and organize incoming food coolers.

    Work on experience food prep activities as time allows.

    Greet walk-ins and appropriately respond to needs.

    Execute retail-related activities as required.

    Assist with reservations activity as required.

    Assist with ramp-related activities as required.

    Assist with purchasing/expediting activities as required.

    Assist with other tasks or activities as required.       

    Training

    Professional Vehicle Operator training begins in late- April. Training will be part-time beginning in late- April until early to mid-may. We can arrange this training around someone's work, family or school schedule if needed. Full time work begins in mid-May when the Midnight Sun (summer) season starts. Summer season ends in late September when we transition to winter tours. 

    Schedule

    This is a summer seasonal position that continues through the end of September.   There is potential for seasonal positions to transition into year round positions in the fall and winter!

    HOURS: 4/5 days per week: three-week rotation 
    [week one -- 5 days / week two -- 5 days / week three -- 4 days]

    Morning: 3:00 am - 11:30 am [30-minute meal break]
    Afternoon: 11:00 am -- 8:00 pm [60-minute meal break]
    Evening: 5:30 pm -- 2:00 am [30-minute meal break]

    Guest Service candidates must be at least 19 years of age by May 2020. 

    All candidates must possess the ability to successfully complete Northern Alaska Tour Company's 2020 Professional Vehicle Operator Training program and must complete a pre-employment drug test.

    Online applications only. Please apply @ www.northernalaskajobs.com. You are welcome to call our office @ 474-8600 and ask for Robert or Michelle with any questions!

     
     
     
     
    View Job Description
  • Guide - Must Have Alaska Experience

    Guest Services
    Northern Alaska Tour Company

    Apply Now

    Guiding with Northern Alaska Tour Company is a high-energy position best suited to individuals who make social connections easily, who genuinely love interacting with others and who thrive in positions of responsibility.   

    All of our tours are ground-based, traveling into northern Alaska on the industrial road called the Dalton Highway. We use 15 passenger vans configured to carry fewer than 10 persons and 25 passenger coaches. We share the road with heavy trucks freighting material to Deadhorse on the Arctic Coast of Alaska to support the oil fields around Prudhoe Bay; other tour operators and work crews; and, every once in a while, independent private vehicles. Guides share the story of Alaska's Arctic - the human history from early Native inhabitants to Russian fur traders to gold miners, homesteaders and the oil industry; as well as the natural history of permafrost, the boreal forest, and its wild creatures. They manage the day and guest expectations, help guests make connections to each other and to the environment, and generally ensure that each guest is as comfortable, engaged and enjoying themselves as possible.

    Our guide training includes intensive Professional Vehicle Operator Training that will result in the obtaining of a class B commercial driver license and competency with CB radios and communication protocols for interacting with other Dalton Highway users. In addition, beginning guides receive instruction in tour design and in effective, professional guiding techniques. There is a three day field seminar early in the summer during which time is devoted to the basic knowledge one is expected to master, and guides will do a "ride-along" tour with a seasoned veteran before going out with their first group.

    All guides start out conducting our Arctic Circle Drive Adventure. This long-time staple of NATC begins in Fairbanks, ground tours north along the Elliott Highway to the homestead at Joy and the Arctic Circle Trading Post, past the historic gold mining district of Livengood (now a ghost town) to the Dalton Highway. From the junction of the Dalton, the tour continues north to the Yukon River, Finger Mountain and finally the Arctic Circle. The total distance to the Circle and back is almost exactly 400 miles - a fairly slow and rough 400 miles.

    Please consider applying as a part time or full time guide if all of the following applies to you:
    -You enjoy working hard with satisfying results!
    -You would absolutely enjoy sharing with visitors your enthusiasm for the land and peoples that are Alaska's Arctic! 
    -You want to work with a team of coworkers passionately committed to working together to create a high-quality travel experience in Alaska's Arctic!
    -You want to work in a positive work environment with coworkers that are supportive of each other's personal goals!
    -You would embrace having a physical work environment that is the splendor of Alaska's Arctic!
    -You would appreciate the personal growth resulting from the challenges accompanying the independence and responsibility associated with guiding or coordinating a group!
     
    Guiding seasons: 
    Aurora Season (Aug 21-April 21)
    Midnight Sun Season (April 21-Sept 21)
     
    We do have year round guides, so guides joining our team in the summer months are given the option to stay on through the Aurora Season.   
     
    Training: Begins in early April. Our Professional Vehicle Operator Training program is 140+ hours, we compensate for these hours at minimum wage. Everyone must successfully complete our program regardless of previous commercial operating experience. 
     
    Schedule:
    1 to 4 days per week [1 day during slower periods, 4 days during peaks] 
    12 to 18 hours per day [dependent upon the excursion guided]
    18 to 50 hours per week [dependent upon full time or part time status] 
     
    Full-time and/or part-time year round and seasonal positions are available
     
    COMPENSATION
     
       First Year Guide: $12.00/hr + $1.00/hr season completion bonus + gratuities 
       (On average 30-50% of weekly hours are overtime)  
       FYI: Second Year Guide:  $14.00/hr + $1.00/hr season completion bonus 
        
     
    View Job Description
  • Reservations --- Summer 2020

    Guest Services
    Northern Alaska Tour Company

    Apply Now

    Reservations

    This is the first point of contact for most of our guests and requires a sincere, caring and soulful personality. A large part of the job is answering phone calls from guests and sales agents all around the world and an ability to multi-task is a definite asset in this environment where an incredible variety of questions, concerns, clarifications etc. pop up throughout the day. The Northern Alaska Tour Company office is an open environment, so coworkers have easy access to institutional experience and knowledge, as well as the pleasure of constant interaction with one another. We pride ourselves in professional, respectful communication combined with a deep level of caring.

    Northern Alaska Tour Company has a diversity of interests and partner companies, including camps at Deadhorse, Coldfoot, the Yukon River, and Healy (Denali National Park); a local commuter air service, and, of course, a wide range of tours and tour options for visitors. Reservations coworkers field questions for all of these enterprises, either answering them directly or putting callers in contact with others who can.

    Reservations is primarily responsible for booking tours for guests. This involves becoming familiar and competent with our reservations software, and of course, the variety of tour options NATC offers.

    Reservations coworkers also work closely with Guest Services in face-to-face interactions with guests; greeting people as they arrive for the start of their tours as well as when they return, running shuttles (in a 15 passenger van) when needed and other similar essential tasks such as printing tour certificates. In fact, Reservations coworkers are cross-trained to perform many of the tasks that fall under the auspices of the Guest Services.

    Since Reservations usually has the initial interaction with a guest, it is extremely important to make a quick and warm connection – good first impressions engender a level of trust that makes all subsequent conversations more productive and positive.

    Specific Responsibilities

    The reservations position is primarily responsible for working as a member of the reservations team to successfully execute all activities related to inquiries, reservations, and document production. Additionally, the afternoon reservations position is responsible for assisting the guest service team with all activities related to guest arrivals and departures to/from the terminal.
    Specific Responsibilities
    Answer and appropriately direct phone calls.
    Greet walk-ins and appropriately respond to needs.
    Respond to phone and walk-in inquiries.
    Take phone, walk-in, fax, mail, and e-mail reservations.
    Execute required follow-up on and confirmation of guest reservations.
    Produce experience-related documents.
    Operate 15-passenger van to shuttle guests to/from terminal as required.
    Perform flight-related activities as required.
    Assist with phone, fax, mail, e-mail, and label inquiry fulfillment as required.
    Assist with other reservations activities as required.
    Assist with guest service activities for all excursions as required.
    Assist with ramp activities as required.
    Assist with the performance of accounting activities as required.
    Assist with other tasks or activities as required.

    Training  

    Training will begin in late April for our PVOT (Professional Vehicle Operator Training) program and in early May for the Reservations position.  We can arrange this training around someone's work, family or school schedule if needed.    Full time work will begin in Mid-May.    

    Schedule

    This is a summer seasonal position that continues through the end of September.   At this time, the position may transition to full time, year round if we have positions open.

    Morning: 5:30 am - 2:00 pm [30-minute meal break]

    Morning Split: 5:30 am - 2:00 pm / 7:00 am – 3:30 pm [30-minute meal break]

    Day: 8:30 am - 5:00 pm [30-minute meal break]

    Afternoon, Evening and the Split positions are 4/5 days per week on a three-week rotation

    Afternoon:  11:00 am – 7:30 pm [30-minute meal break]

    Evening: 4:30 pm - 1:00 am [30-minute meal break]

    Afternoon/Evening Split: 11:00 am – 7:30 pm or 4:30 pm – 1:00 am [30-minute meal break]

     
    Compensation
    $12.00 / hr + $1 / hr season completion bonus
    View Job Description
  • Guest Service - Counter

    Counter
    Wright Air

    Apply Now

    GUEST SERVICE - COUNTER

     

    OUR MISSION

    Extend soulful hospitality to our guests --- and, enjoy doing it

    Work hard --- thus, creating value for our guests

    Care [genuinely!!!] about the communities we serve

     

    RESPONSIBILITIES

    The counter-based guest service position has primary responsibility for assisting with all front counter activities associated with guest departures and arrivals on flights to/from our Fairbanks-based terminal --- secondarily, has responsibility for assisting with freight and ramp activities on an as-required basis.

    The guest service coworker is the frontline embodiment of Wright Air’s mission of soulful hospitality, hard work, and genuine care/concern --- it is the relationship that the guest service coworker builds with our guests that ultimately determines our ability to transform our mission into an everyday reality for our guests.

    Specific responsibilities include:

    • Use computer reservation system to check-in departing guests.
    • Make changes to guest reservations when necessary.
    • Weigh/tag guest baggage [must be able to lift 50 lbs].
    • Collect guest payments.
    • Screen guest luggage for hazmat.
    • Answer phone and appropriately transfer phone calls.
    • Respond to phone and walk-in inquiries.
    • Take phone reservations.
    • Perform cleaning activities at the terminal.
    • Escort guests out to aircraft.
    • Assist with other tasks or activities as required.

     

    THE PERFECT FIT

    An individual who:   genuinely cares about and enjoys serving people;   likes to word hard [not just in concept, but in reality!!!];  thrives on work requiring serious flexibility and multi-tasking;  views favorably the idea of having a physical labor component to their work day;  thinks aviation is cool;  and, loves living in Interior/Arctic Alaska and is very excited about the opportunity to develop meaningful relationships with the people and communities we serve.

     

    WORK SCHEDULE        

    At Wright Air we take pride in working hard to create a work schedule for each coworker that is individualized to meet their unique life-work balance/needs ---both part-time and full-time work schedules are available --- most work takes place between the hours of 5:30 AM and 6:30 PM --- the ability to work on Saturday and/or Sunday is a plus but not a requirement.

     

    COMPENSATION       

    $13.00+ / hour  [starting wage varies dependent on skills/experience]

    View Job Description
  • Guest Service - Freight

    Freight
    Wright Air

    Apply Now

    GUEST SERVICE - FREIGHT

     

    OUR MISSION

    Extend soulful hospitality to our guests --- and, enjoy doing it

    Work hard --- thus, creating value for our guests

    Care [genuinely!!!] about the communities we serve

     

    RESPONSIBILITIES

    The freight-based guest service position has primary responsibility for assisting with all freight activities associated with accepting freight and mail for flights departing from our Fairbanks-based terminal --- secondarily, has responsibility for assisting with counter and ramp activities on an as-required basis.

    The guest service coworker is the frontline embodiment of Wright Air’s mission of soulful hospitality, hard work, and genuine care/concern --- it is the relationship that the guest service coworker builds with our guests that ultimately determines our ability to transform our mission into an everyday reality for our guests.

    Specific responsibilities include:

    • Use computer reservation system to accept freight and mail.
    • Screen incoming freight for hazmat.
    • Weigh/sticker incoming freight [must be able to lift 50 lbs].
    • Collect guest payments for accepted freight
    • Respond to phone inquiries regarding the current status of specific freight items.
    • Perform cleaning activities in the freight office and hangars.
    • Assist with other tasks or activities as required.

     

    THE PERFECT FIT

    An individual who:   genuinely cares about and enjoys serving people;   likes to word hard [not just in concept, but in reality!!!];  thrives on work requiring serious flexibility and multi-tasking;  views favorably the idea of having a physical labor component to their work day;  thinks aviation is cool;  and, loves living in Interior/Arctic Alaska and is very excited about the opportunity to develop meaningful relationships with the people and communities we serve.

     

    WORK SCHEDULE        

    At Wright Air we take pride in working hard to create a work schedule for each coworker that is individualized to meet their unique life-work balance/needs ---both part-time and full-time work schedules are available --- most work takes place between the hours of 5:30 AM and 6:30 PM --- the ability to work on Saturday and/or Sunday is a plus but not a requirement.

     

    COMPENSATION       

    $13.00+ / hour  [starting wage varies dependent on skills/experience]

    View Job Description
  • Ramp

    Ramp
    Wright Air

    Apply Now

    RAMP

     

    OUR MISSION

    Extend soulful hospitality to our guests --- and, enjoy doing it

    Work hard --- thus, creating value for our guests

    Care [genuinely!!!] about the communities we serve

     

    RESPONSIBILITIES

    The ramp position has primary responsibility for assisting with all ramp activities associated with the loading and unloading of aircraft arriving and departing from our Fairbanks-based terminal --- secondarily, has responsibility for assisting with freight and counter activities on an as-required basis.

    The ramp coworker is the “behind-the-scenes” embodiment of Wright Air’s mission of soulful hospitality, hard work, and genuine care/concern --- it is the passion that the ramp coworker infuses into his/her work that ultimately determines our ability to transform our mission into an everyday reality for our guests.

    Specific responsibilities include:

    • Load and unload aircraft for arriving and departing flights.
    • Perform cleaning/organizing activities in the freight hangars and ramp area.
    • Assist with other tasks or activities as required.

     

    THE PERFECT FIT

    An individual who:   genuinely cares about and enjoys serving people;   likes to word hard [not just in concept, but in reality!!!];  thrives on work requiring serious flexibility and multi-tasking;  views favorably the idea of having a physical labor component to their work day;  thinks aviation is cool;  and, loves living in Interior/Arctic Alaska and is very excited about the opportunity to develop meaningful relationships with the people and communities we serve.

     

    WORK SCHEDULE        

    At Wright Air we take pride in working hard to create a work schedule for each coworker that is individualized to meet their unique life-work balance/needs ---both part-time and full-time work schedules are available --- most work takes place between the hours of 5:30 AM and 6:30 PM --- the ability to work on Saturday and/or Sunday is a plus but not a requirement.

     

    COMPENSATION       

    $13.00+ / hour  [starting wage varies dependent on skills/experience]

    View Job Description
  • Aurora Guide - Winter - 2019-20

    Guest Service
    Yukon River Camp [Winter]

    Apply Now

    AURORA GUIDE

     

    RESPONSIBILITIES

    The aurora guide has responsibility for hosting aurora-watching excursions for guests from around the world who have travelled to Alaska and Yukon River Camp to take advantage one of earth’s best aurora-viewing locations ---- additionally, the aurora guide assists with a VERY diverse set of guest-service activities focused on extending soulful hospitality and fulfilling our absurd cleanliness mission as it relates to providing food/lodging services to an equally diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café and adjacent 42-room lodging facility --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

    Specific responsibilities include:

    As a guide ---

    • Provide an orientation for aurora-watching guests upon their arrival to Camp.
    • Guide guests on aurora-watching excursions between the hours of 11:00 PM – 3:00 AM.

    As a host ---

    • Greet guests upon their entering the café [and, soulfully determine their needs].
    • Respond to guest questions regarding the Camp, the region, the aurora, the river, or the highway.
    • Seat those guests choosing to dine with us, take orders, and serve food/drink.
    • Cashier all Camp sales [meals, lodging, fuel, gifts, mercantile].
    • Assist with fuel and propane fill-ups when required.
    • Check-in overnight guests and provide a brief “Camp-survival” orientation.
    • Keep gift retail area organized and welcoming [fold, fold, fold!!!].
    • Assist with dishwashing activities as required.
    • Assist with kitchen food production activities as required.
    • Execute all cleaning activities required to leave the café and public restrooms “absurdly clean” at the end of the shift.

    As a cleaner ---

    • Assist with all activities associated with executing on our "absurd cleanliness" mission --- cleaning responsibilities are focused on 42 guest rooms along with adjacent public areas and common restroom/shower facilities.

     

    THE PERFECT FIT

    Yukon River Camp “aurora guide” position is a perfect fit for an individual who:

    • Genuinely cares about and enjoys serving people.
    • Has a passion for learning and sharing authentic stories with others.
    • Loves to clean --- and, has great attention to detail.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    5:00 PM – 4:00 AM;   5 or 6 days per week

    Note:  An 11-hour work day [shown above] represents the extreme --- the actual work day may vary between 6 to 11 hours dependent on guest activity.

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION        

    $10.00 / hour     PLUS     $500.00 season completion bonus     PLUS     room & meals 

    View Job Description
  • Breakfast-Lunch Cook - Winter 2019-20

    Kitchen
    Yukon River Camp [Winter]

    Apply Now

    BREAKFAST-LUNCH COOK

     

    RESPONSIBILITIES

    The “breakfast-lunch cook” has responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

    Specific responsibilities include:

    • Execute final “line” preparation of breakfast burritos to fill breakfast menu orders.
    • Execute final “line” preparation of noodle soups, banh mi sandwiches, and salads to fill lunch menu orders.
    • Primary responsibility for executing all food prep activities required to support breakfast burrito production.
    • Assist with the execution of large batch production of stocks and proteins used in the scratch preparation of soups, sandwiches, and salads.
    • Assist with the production of baked goods --- cookies and pies.
    • Assist with dishwashing activities as required.
    • Assist with front-of-the-house activities as required.
    • Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

     

    THE PERFECT FIT

    The Yukon River Camp aurora season “breakfast-lunch cook” position is a perfect fit for an individual who:

    • Ideally, has previous commercial kitchen experience combined with an interest in learning the art/science of Chinese noodle soup and Vietnamese banh mi sandwich production.
    • Views favorably the idea of working in a "scratch" kitchen versus an "industrial" kitchen. 
    • Views favorably the idea of working in a non-corporate work environment.
    • Likes to work hard [not just in concept, but in reality!!!].
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    7:00 AM – 4:00 PM;     4 to 6 days per week

    Note:  Actual length of work day can vary from 8 to 10 hours dependent on guest activity.

     

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION       

    base hourly wage [negotiable dependent on culinary skills and experience]     PLUS     $500.00 season completion bonus     PLUS     room & meals

    View Job Description
  • Camp Support - Winter - 2019-20

    Guest Service
    Yukon River Camp [Winter]

    Apply Now

    CAMP SUPPORT

     

    RESPONSIBILITIES

    The “camp support” position plays the primary leadership role in ensuring that Yukon River Camp successfully executes on our soulful hospitality and absurd cleanliness missions as it relates to providing food/lodging services to a diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café and adjacent 42-room lodging facility --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

    Specific responsibilities include:

    • Greet guests upon their entering the café [and, soulfully determine their needs].
    • Respond to guest questions regarding the Camp, the region, the aurora, the river, or the highway.
    • Seat those guests choosing to dine with us, take orders, and serve food/drink.
    • Cashier all Camp sales [meals, lodging, fuel, gifts, mercantile].
    • Assist with fuel and propane fill-ups when required.
    • Check-in overnight guests and provide a brief "Camp-survival" orientation.
    • Keep gift retail area organized and welcoming [fold, fold, fold!!!].
    • Assist with dishwashing activities as required.
    • Assist with kitchen food production activities as required.
    • Execute all cleaning activities required to leave the café and public restrooms “absurdly clean” at the end of the shift.
    • Carry-out basic bookkeeping responsibilities on a daily basis [including the production of daily room registration and room cleaning documents].
    • Work "hands-on" as a cleaner to ensure successful execution of the cleaning of 42 guest rooms along with adjacent public areas and common restroom/shower facilities.

     

    THE PERFECT FIT

    The Yukon River Camp “camp support” position is a perfect fit for an individual who:

    • Has previous hospitality experience and is interested in gaining leadership experience in a “non-corporate” hospitality setting
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE

    2:00 PM – 11:00 PM;     4 to 6 days per week

    Note:  Actual hours worked each day may vary by day and by week.

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION

    $12.00 / hour   PLUS   $500.00 season completion bonus   PLUS   room & meals

    View Job Description
  • Cleaner-Dishwasher - Winter 2019-20

    Guest Service
    Yukon River Camp [Winter]

    Apply Now

    CLEANER-DISHWASHER

     

    RESPONSIBILITIES

    As a cleaner mid-day, has primary responsibility for all activities associated with executing on our "absurd cleanliness" mission --- cleaning responsibilities are focused on 42 guest rooms along with adjacent public areas and common restroom/shower facilities.

    As a dishwasher in the evening, has primary responsibility for executing all dishwashing and kitchen cleaning activities associated with the cook-to-order menu service in an 80-seat roadside/riverside café.

     

    THE PERFECT FIT

    Yukon River Camp “cleaner-dishwasher” position is a perfect fit for an individual who:

    • Loves to clean --- and, has great attention to detail.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    Mid-Day:   12:00 Noon – 4:00 PM;   4 to 6 days per week

    Evening:    6:00 PM – 11:00 PM;  4 to 6 days per week

    Note:  Actual length of work day can vary from 8 to 10 hours dependent on guest activity.

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION       

    $10.00 / hour     PLUS     $500.00 season completion bonus     PLUS     room & meals

    View Job Description
  • Dinner Cook - Winter 2019-20

    Kitchen
    Yukon River Camp [Winter]

    Apply Now

    DINNER COOK

     

    RESPONSIBILITIES

    The “dinner cook” has primary responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

           Specific responsibilities include:

    • Execute final “line” preparation of noodle soups, banh mi sandwiches, and salads to fill dinner menu orders.
    • Primary responsibility for executing large batch production of stocks and proteins used in the scratch preparation of soups, sandwiches, and salads.
    • Execute all other food prep activities required to support soup, sandwich, and salad production.
    • Assist with dishwashing activities as required.
    • Assist with front-of-the-house activities as required.
    • Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

     

    THE PERFECT FIT

    The Yukon River Camp aurora season “dinner cook” position is a perfect fit for an individual who:

    • Ideally, has previous experience preparing Chinese noodle soups in a commercial kitchen --- or, at a minimum has commercial kitchen experience combined with an interest in learning the art/science of Chinese noodle soup and Vietnamese banh mi sandwich production.
    • Views favorably the idea of working in a "scratch" kitchen versus an "industrial" kitchen. 
    • Views favorably the idea of working in a non-corporate work environment.
    • Likes to work hard [not just in concept, but in reality!!!].
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    3:00 PM – 12:00 PM;     4 to 6 days per week

    Note:  Actual length of work day can vary from 8 to 10 hours dependent on guest activity.

     

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION       

    base hourly wage [negotiable dependent on culinary skills and experience]     PLUS     $500.00 season completion bonus     PLUS     room & meals

    View Job Description
  • Host - Winter - 2019-20

    Guest Service
    Yukon River Camp [Winter]

    Apply Now

    HOST

     

    RESPONSIBILITIES

    The host-cleaner has primary responsibility for a VERY diverse set of guest service activities focused on extending soulful hospitality and fulfilling our absurd cleanliness mission as it relates to providing food/lodging services to an equally diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café and adjacent 42-room lodging facility --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

    Specific responsibilities include:

    • Greet guests upon their entering the café [and, soulfully determine their needs].
    • Respond to guest questions regarding the Camp, the region, the aurora, the river, or the highway.
    • Seat those guests choosing to dine with us, take orders, and serve food/drink.
    • Cashier all Camp sales [meals, lodging, fuel, gifts, mercantile].
    • Assist with fuel and propane fill-ups when required.
    • Check-in overnight guests and provide a brief “Camp-survival” orientation.
    • Keep gift retail area organized and welcoming [fold, fold, fold!!!].
    • Assist with dishwashing activities as required.
    • Assist with kitchen food production activities as required.
    • Execute all cleaning activities required to leave the café and public restrooms “absurdly clean” at the end of the shift.
    • As a cleaner, primary responsibility for all activities associated with executing on our "absurd cleanliness" mission --- cleaning responsibilities are focused on 42 guest rooms along with adjacent public areas and common restroom/shower facilities.

     

    THE PERFECT FIT

    Yukon River Camp “host-cleaner” position is a perfect fit for an individual who:

    • Genuinely cares about and enjoys serving people.
    • Loves to clean --- and, has great attention to detail.
    • Likes to work hard [not just in concept, but in reality!!!]
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their work day.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    Morning Shift:   8:00 AM – 5:00 PM;   4 to 6 days per week

    Evening Shift:    2:00 PM – 11:00 PM;  4 to 6 days per week

    Note:  Actual length of work day can vary from 8 to 10 hours dependent on guest activity.

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION       

    $10.00 / hour     PLUS     $500.00 season completion bonus     PLUS     room & meals 

    View Job Description
  • Prep Cook - Winter 2019-20

    Kitchen
    Yukon River Camp [Winter]

    Apply Now

    PREP COOK

     

    RESPONSIBILITIES

    The “prep cook” has primary responsibility for a diverse set of food production activities focused on cooking delicious, handcrafted meals in our "scratch" kitchen for an equally diverse make-up of guests [travelers, locals, and workers] in an 80-seat roadside/riverside café --- our winter month “aurora season” food service offers aurora-seeking recreational travelers a limited menu featuring Chinese noodle soups, Vietnamese banh mi sandwiches, Asian-inspired salads, breakfast burritos, baked goods, and hot/cold drinks.

           Specific responsibilities include:

    • Primary responsibility for executing large batch production of stocks and proteins used in the scratch preparation of soups, sandwiches, and salads.
    • Assist with the execution of final “line” production of noodle soups, banh mi sandwiches, and salads to fill lunch and dinner orders.
    • Execute all other food prep activities required to support soup, sandwich, and salad production.
    • Assist with dishwashing activities as required.
    • Assist with front-of-the-house activities as required.
    • Execute all cleaning activities required to leave the kitchen “absurdly clean” at the end of the shift.

     

    THE PERFECT FIT

    The Yukon River Camp aurora season “prep cook” position is a perfect fit for an individual who:

    • Has previous commercial kitchen experience combined with an interest in learning the art/science of Chinese noodle soup and Vietnamese banh mi sandwich production --- or, is new to a commercial kitchen but has a passionate interest in learning a new skill.
    • Views favorably the idea of working in a "scratch" kitchen versus an "industrial" kitchen. 
    • Views favorably the idea of working in a non-corporate work environment.
    • Likes to work hard [not just in concept, but in reality!!!].
    • Thrives on work requiring serious flexibility and multi-tasking.
    • Views favorably the idea of having a physical work component to their workday.
    • Is excited about the opportunity to spend a winter “aurora season” viewing amazing aurora borealis light displays on the banks of the Yukon River --- and, having the opportunity to develop meaningful relationships with fellow coworkers and the guests we serve.

     

    WORK SCHEDULE        

    1:00 PM – 10:00 PM;     4 to 6 days per week

    Note:  Actual length of work day can vary from 8 to 10 hours dependent on guest activity.

     

    Note: The flow of guest activity during winter “aurora season” has extreme peaks and valleys --- the resulting reality is that a coworker’s work hours have the potential to vary between 20 to 40+ hours per week --- thus, it is important for a potential winter “aurora season” coworker to consider whether or not time periods with less than 40-hour weeks can work with his/her economic objectives --- and, if not, be certain to accurately communicate the realities associated with one’s economic objectives in advance.

     

    COMPENSATION       

    $10.00 / hour     PLUS     $500.00 season completion bonus     PLUS     room & meals

    View Job Description

How to Apply

If you have read this far and still believe that "working arctic" might be right for you, we encourage you to learn more by reading the detailed information found at www.workarctic.com.

After further research, if you remain interested in being considered for employment at one of our Camps, please complete/submit our online employment application. The completion of the online employment application is an employment requirement.

We will review your application upon receipt, and those applicants who appear to be a good fit with the work/life experience offered by our Camps will be invited to participate in a 60-ish minute information phone conversation.

Please remember: all of our Camps are committed to providing a drug-free workplace (including marijuana) in accordance with the Drug-Free Workplace Act of 1988. Thus, all applicants should feel comfortable submitting to pre-employment, random, and "for cause" drug testing.


Contact Work Arctic