U.S. National Whitewater Center

Profile Jobs

Outdoor Activities Guides are the core delivery vehicle for experiences at the Whitewater Center. They serve to promote positive interactions and experiences in a variety of outdoor activities. Positions vary from seasonal to year-round with hours ranging based upon availability and interest. New guides are provided paid training and shadowing opportunities to build skills to operate competently and confidently. Previous experience is not required.

Guiding specialties are divided into 5 categories. Guides can develop skills to work in multiple disciplines or focus in a single activity area. The specialties include Whitewater Rafting, Flatwater Paddling, Lifeguard, Mountain Biking, and Ziplines/Ropes Courses. Guides are part-time, on-site, and report to the Operations Manager for each specialty.

Responsibilities 

• Serve as the resident expert of the facility and the products/services offered.
• Interact with guests in a positive manner at all times.
• Maintain a high level of professionalism while interacting with the public and staff. 
• Provide guests with instruction on equipment and any necessary briefings. 
• Answer questions and troubleshoot guest needs. 
• Effectively communicate and enforce regulations and policies. 
• Respond appropriately to all emergencies. 
• Perform safety inspections on activities and equipment daily.
• Identify safety issues and communicate to management. 
• Engage the chain-of-command as appropriate for assistance. 
• Other duties as assigned. 

 

Requirements  

• The minimum age requirement is 17 for most specialties. 
• Excellent verbal communication skills. 
• Ability to use sound judgment with safety as a top priority. 
• Ability to take direction and work without immediate supervision. 
• Disposition toward continued learning and improvement. 
• First Aid, CPR & AED, or Lifeguarding Certification may be required. 
• Participation in training and skills development as scheduled. 
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

 

Physical Demands

• Applicants must have the physical, visual, and auditory ability to perform the essential functions of the job.  
• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

 

Benefits 

• Access to the Whitewater Center’s pass activities 
• Staff discount program and pro deals 

 

Overview of Department 

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences. 

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

Apply HERE

Aerial Inspection and Maintenance Technicians at the Whitewater Center (Whitewater) are responsible for the construction, inspection, and maintenance of land activities located at the Whitewater Center.  Activities include, but are not limited to, zip lines, high and low ropes elements, continuous belay systems, climbing walls, and belayed jumps. Work is performed year-round in an outdoor environment. Technicians can either be hired as full-time, on-site, benefits-eligible employees or seasonal, on-site employees. This position reports directly to the Outdoor Activities Maintenance Manager.

Responsibilities

• Inspect, repair, and perform preventative maintenance on all elements and structures associated with Land Activities at the Whitewater Center.
• Assist in the construction of new activities; complete courses, individual elements, and/or the remodeling of existing courses.
• Ensure the safety of guests on highly trafficked activities by completing thorough, regular inspections of all courses and systems with strong attention to detail.
• Other duties as assigned.

Requirements

• Familiar with quality and safety standards set by the Association for Challenge Course Technology (ACCT) and other relevant organizations.
• Strong background in working at heights, rigging, ropes course management, carpentry, or other related fields.
• Experience working safely and effectively with hand tools and power tools.
• Ability to contribute to a specialized, team-oriented work environment.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to work in shared spaces with other employees and customers.
• Must be able to work comfortably and responsibly at heights of up to 100 feet and occasionally in confined spaces.
• Must be able to lift and carry at least 75 pounds.
• Must be able to safely self-transport over uneven terrain up to a mile or in a confined space.
• Must be able to frequently stand, hang, stoop, reach, climb and visually inspect to identify safety hazards.
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA (FT only)
401(k) (FT only)
Paid Time Off (salaried only)
 

Overview of Department 

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences. 

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

Apply HERE

Dishwashers at the Whitewater Center are responsible for washing and cleaning tableware, pots, pans, and cooking equipment in a high-volume restaurant environment. Dishwashers must also keep the dish area and equipment sanitary and organized. This is an on-site, part-time hourly position that reports directly to the Executive Chef.

 Responsibilities

• Safely clean, organize, and maintain dishes and dish station equipment.
• Load, run, and unload the dish machine.
• Immediately report any functional or mechanical problems to the Executive Chef.
• Bag and haul dish room trash to dumpster at designated times.
• Fill in as needed to ensure smooth and efficient operation within the kitchen.
• Other duties as assigned.

 

Requirements

• No prior restaurant experience is needed.
• Excellent communication skills are a must.
• Comfortable working in a hot, wet, humid, and loud environment for entire shifts.
• Flexibility to work evenings, weekends, holidays, and other Whitewater events as needed.

 

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

 

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals

 

Overview of Food and Beverage Department

The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast-casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply HERE

The Guest Services Representative at the Whitewater Center is responsible for creating a friendly and welcoming atmosphere for all guests. The Guest Services Representative must provide guests with guidance to best match our products and services with the needs of the guest. The Guest Services Representative is an on-site, part-time hourly position that reports directly to the Guest Services Leads.

Responsibilities

• Maintain accurate knowledge of activities, products, and services offered at Whitewater.
• Communicate with guests in a polite, clear, and confident manner.
• Be open to a variety of job functions, including parking, retail, pass sales, site tours, etc.
• Check-in reserved guests through the Siriusware software system, print wrist bands, review the purchased experience, provide directions, and answer any questions.
• Prepare for the arrival of large groups to ensure a pleasant and efficient check-in.
• Actively communicate with all departments to facilitate the best possible experience for each guest.
• Other duties as assigned.

Requirements 

• Maintain a clean, professional, and healthy appearance, and adhere to dress code standards.
• Excellent customer service and communication skills.
• Able to work well under pressure and make decisions independently.
• An honest and sincere passion for helping others and providing guidance.
• Adequate typing skills and the ability to quickly adapt to new software systems.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals

Overview of Department

The Guest Services Department is responsible for creating a friendly and welcoming atmosphere for all guests. The department provides exceptional customer care and clear communication with guests. Guest Services manages event production, private groups, retail operations, and all pass sales at the Whitewater Center.

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

 

Apply HERE

The Outdoor Activities Operations Manager at the Whitewater Center (Whitewater) is a key leadership position with a critical role in the fulfillment of the Whitewater Center brand promise of delivering high-quality experiences. The Operations Manager is responsible for overseeing a supervisory team and managing the day-to-day functions of the operation. This role is on-site, full-time, benefits eligible and reports to the Outdoor Activities Director.

Responsibilities:

• Develop, implement, and maintain quality assurance and safety protocols.
• Execution of processes and procedures to ensure consistency with company objectives.
• Manage an efficient operation with a strong fiscal awareness to continuously ensure the proper execution of resources.
• Be a key leader in the planning and execution of any additional programming including winter activities.

Leadership

• Relentless pursuit to create and maintain a culture of safety within the organization.
• Lead, motivate, and support a large team within a demanding environment.
• Create, monitor, and execute training programs for incoming guides as well as continuing education programs for existing guides.
• Maintain constant communication with management and staff to ensure proper operations of the department.
• Create and utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives.
• Other duties as assigned.

Requirements:

• 4-year degree in Operations Management, Recreation Management, or another related field.
• 5+ years of relevant management experience in operations
• Actively engaged in the enjoyment of outdoor adventures
• Able to communicate clearly and effectively.
• Organized and detail oriented.
• Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.

Preferred Qualifications:

• Prior experience working in the outdoor industry.
• Wilderness Medicine or First Aid/CPR certifications

 

Benefits

• Health, Dental, Vision, FSA
• 401(k)
• Paid Time Off
• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals

Overview of Department:

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Culture:
The Whitewater Center is dedicated to the promotion of the active, outdoor lifestyle. We are a team whose culture and work environment facilitates real engagement through real experiences. Since 2006, the Whitewater Center has engaged all levels of participants through its activity passes, instruction, and youth programming as well as its festivals, races, and other outdoor events. Opportunities can be found at the Whitewater Center for those interested in active summer jobs, a gateway into the outdoor lifestyle, or furthering your career in the outdoor industry.

Legal Disclosures:
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer who participates in the E-Verify program.

Apply Here

 

Outdoor Educators at the Whitewater Center are responsible for implementing a variety of educational programs for students from kindergarten through 12th grade. Most programs are scheduled for the spring and the fall, so Educators are free and encouraged to explore employment in other departments during the summer months. Educators are on-site and work a variable, part-time schedule, reporting to the Outdoor School Supervisor.

Duties & Responsibilities

• Maintain a safe, educational, and enjoyable atmosphere during environmental education and team building programs.
• Learn and facilitate lesson plans pertaining to environmental education and STEM (Science, Technology, Engineering, and Math) topics.
• Manage groups of up to 30 students at a time and ensure quality supervision during programs.
• Effectively communicate with chaperones.
• Maintain accurate knowledge of activities, products, and services offered by the Whitewater center.
• Other duties as assigned.

 

Requirements

• Prior experience teaching in a formal or informal setting for students from kindergarten through 12th grade.
• Background in Environmental Education, Environmental Science, Earth Science, Biology, or another related field.
• Highly motivated and energetic with an outgoing personality.
• Possess strong communication skills.
• Weekday availability is required. This position is part-time, Monday through Friday in the following months: March through June & August through November
• Flexibility to work evenings, weekends, holidays, and other Whitewater events as needed.

 

Preferred Qualifications

• A North Carolina Environmental Education Certification or current work towards certification.

 

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals

 

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

Apply HERE

The Race Assistant at the Whitewater Center (Whitewater) is a key member in managing the Whitewater Race Series events and is responsible for overseeing participant registration, executing race logistics/production, and reporting on key performance indicators of each event. In addition, the position will also assist with various operational tasks that are essential to successfully executing competitive events. The Race Assistant is an on-site, part-time, hourly role and reports to the Race Coordinator.

Responsibilities

• Manage the race registration process for all Whitewater Race Series productions.
• Work with the Whitewater Marketing team to develop event pages and update digital assets and registration platforms.
• Aid with registration, packet pick-up, race start/finish actions, aid stations set up and removal, and awards presentations at all events.
• Develop strategies to grow the participation base of the race series in conjunction with the Events team.
• Assist the Race Coordinator with operational tasks such as securing vendors, creating events maps, schedules, and site plans, and course planning.
• Other duties as assigned.

Requirements 

• Able to work well under pressure and make decisions independently.
• Outgoing, friendly, and confident with exceptional communication skills.
• Proficiency in utilizing Microsoft Office Suite programs.
• Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to Whitewater Center's pass activities
• Staff discount program and pro deals

Overview of Department

The Events Department professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

Apply HERE

The Raft Operations Supervisor at the Whitewater Center (Whitewater) is responsible for the oversight of guide scheduling and trip capacity management for the rafting operations of the Whitewater Center. As part of the leadership team, the Raft Supervisor will also assist in managing the day-to-day operations, training, recruiting, emergency response calls, winter programming and other special projects as needed. This position is an on-site, full-time, benefits-eligible position that reports to the Activities Director.

Responsibilities

• Maintain a logistical framework for both weekly scheduling and raft capacity planning.
• Be the direct liaison for booking groups with the Outdoor School and Groups Sales.
• Create and implement strategies for efficient scheduling communications.
• Play a key role in the daily management of rafting operations, including but not limited to – engaging guest needs, scheduling needs, emergency response calls, training guides, guiding trips, and assessing equipment.
• Work with the management team to create operational efficiencies to further the growth of the department.
• Other duties as assigned.

Requirements

• A degree in Operations Management, Recreation Management, or another related field.
• Prior experience guiding and training guides in up to class IV whitewater.
• Proficiency in Microsoft Excel.
• Prior experience teaching, coaching, and developing curriculum in a non-formal setting.
• Prior management experience required, ideally managing a whitewater outfitter.
• Patient and organized with a focus on safety.
• Excellent communication skills.
• Complete an approved raft guide training.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 75 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals
• Health, Dental, Vision, FSA
• 401K
• Paid Time Off

 

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater

 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

 

Legal Disclosures

 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

Weekday servers at the Whitewater Center are responsible for providing friendly and responsive service in a high-volume restaurant environment. The Server is an on-site, part-time, hourly position who reports directly to the Front of House managers.

Responsibilities

• Maintain professional dining experiences- accurately take orders, submit orders to kitchen, deliver items to guests, refill glasses, etc.
• Stay open and attentive to the needs of the guest.
• Handle cash transactions and operate a restaurant point-of-sale system.
• Stay current and be able to inform guests of menu options, sides, and specials.
• Maintain a clean dining environment- bus tables, sweep floors, etc. as needed.
• Stay up to date on side work tasks and efficiently make use of downtime.
• Maintain accurate knowledge of operating hours, activities, and products offered outside of Food and Beverage department.
• Other duties as assigned.

Requirements

• Must be at least 18 years of age.
• Must be available to work during weekdays (Monday-Thursday).
• Ability to suggest dishes, assist in drink selection, and inform customers about food preparation details.
• Ability to work in a fast-paced, team-oriented environment.
• Adhere to grooming and appearance standards.
• Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.

Preferred Qualifications

• ServSafe alcohol certification or equivalent.
• 1-2 years serving in a high volume, casual dining atmosphere.

Physical Demands

• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
• Must be able to lift and move at least 50 pounds.
• Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to the Whitewater Center’s pass activities

• Staff discount program and pro deals

 

Apply HERE

Summer Camp Counselors at the Whitewater Center are responsible for providing camper supervision and coordinating group processes while facilitating camp programming in a safe and enjoyable manner. Summer Camp Counselor positions require full-time availability during summer weekdays corresponding with camp sessions. Camp Counselors are on-site and report to the Outdoor School Supervisor.

**The 2023 Summer Camp program year runs from June 5th through August 27th. Part-time or full-time availability through the end of August is required.**

Responsibilities

• Create a safe, positive, energetic, and enjoyable environment for campers.
• Lead and participate in activities with campers – including, but not limited to, whitewater rafting, rock climbing, mountain biking, zip lining, ropes courses, flatwater paddling, wilderness survival instruction, and team games.
• Assist area guides with gear-up and gear-down processes required for adventure activities -Follow all safety and operational procedures as dictated by Outdoor School Management.
• Assist Outdoor School Management in addressing medical and behavioral concerns with parents or guardians.
• Communicate and collaborate with Outdoor School Management regarding equipment needs and ideas to improve camp programming.
• Demonstrate punctuality and reliable character in completing morning duties and greeting campers.
• Participate in team clean-up of all camp areas every afternoon and at overnight camp sites.
• Other duties as assigned.

Requirements 

• Must be 17 years of age or older.
• Previous experience working with youth in a camp or school environment.
• Highly motivated, energetic, and fun with an outgoing personality.
• Exhibits an honest and sincere passion for working with kids.
• Ability to work independently with a group of 10 or more campers.
• A current First Aid, CPR, & AED Certification – courses are offered by the Whitewater Center
• Flexibility to work evenings, weekends, holidays, and other Whitewater events as needed.

 

Preferred Qualifications

• Instruction experience in one or more of the following areas is highly recommended: whitewater kayaking, mountain biking, rock climbing, and/or survival techniques.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

 

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals

 

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

 

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

 

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

Apply HERE

Swiftwater Rescue Instructors at the Whitewater Center (Whitewater) provide Swiftwater and flood rescue training to public safety (Fire, EMA, Police) and military teams. This position is responsible for teaching a variety of classes including in-water, nighttime, and raft-based courses. Instructors must convey progressive and best-in-class techniques that enable program participants to save lives in emergency settings. Swiftwater Rescue Instructors are on-site, part-time employees that report to the Outdoor School Director.

Responsibilities

• Facilitate Swiftwater, flood and boat-based instruction to groups with an informative and enjoyable approach while proactively managing the inherent risks involved with water rescue.
• Provide constructive and meaningful feedback to students to foster skill development.
• Engage in class planning sessions, utilize student-focused instruction techniques, and develop performance assessments.
• Execute all safety and operational processes involved in Swiftwater rescue instruction for up to Class IV whitewater.
• Practice thorough communication with the paddle sports team and aid where needed to ensure guest service standards and efficient operation across public-facing and instruction programs.
• Maintain accurate knowledge of activities, products and services offered by the Whitewater center.
• Other duties as assigned.

Requirements

• Clear and professional communication skills including public speaking and demonstration.
• Minimum of 2 years of experience guiding or whitewater kayaking in up to class III whitewater.
• Prior experience teaching or facilitating classes.
• Prior participation in Swiftwater classes.
• Instructor Course Requirements
  • Whitewater Level I and II Swiftwater and Flood Rescue Class
  • 5-day Instructor Candidate Course or Shadow Process
  • Whitewater guide safety check process
• Current First Aid, CPR & AED Certification – courses are offered by the Whitewater Center.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

• Prior experience working in the fire or rescue field.
• ACA Whitewater Swiftwater Instructor certification.

Physical Demands 

• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
• Must be able to lift and move at least 50 pounds.
• Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.
• Must be able to work outdoors for sustained periods of time in all weather conditions.
• Must be able to instruct in front of large groups for up to 8 hours a day.
• Must be able to perform challenging maneuvers confidently and consistently in Class II-IV whitewater.
• Must be able to rescue participants in Class II-IV whitewater.

Benefits 

• Access to the Whitewater Center’s pass activities 
• Staff discount program and pro deals 

 

Overview of Department 

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences. 

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

Apply HERE

Team Development Facilitators at the Whitewater Center (Whitewater) provide challenging activities and insightful questions while leading groups through team development program options. Team Development programs include half and full-day experiences in High and Low Ropes, Wilderness Survival Instruction, and a variety of other tailored experiences. Paid training is available and required. Recruits must pass a written test and show proficiency in a skills assessment. This is an on-site, part-time, seasonal position that reports to the Land Sports Operations Manager.

Responsibilities

• Conduct team development programs with guests in the field.
• Lead groups safely and efficiently through a series of Whitewater activities and instruction.
• Assess group information and goals to create appropriate programming.
• Inspect courses and gear pre/post use in accordance with Whitewater Center policy.
• Complete various client and program documentation (inspections, reports, group plans, and assessments).
• Communicate with a diverse group of participants, co-workers, and supervisors in a clear and effective manner.
• Pass a written test, show proficiency in skill assessment and complete ongoing tests/assessments to maintain a current knowledge and programming base for team development.
• Other duties as assigned.

Requirements

• Demonstrate the ability to use sound judgment, always keeping safety the top priority.
• Excellent oral and written communication skills.
• Comfortable with public speaking, instructional presentations and asking questions during thought-provoking and challenging group discussions.
• Ability to provide clear and concise safety and activity instructions.
• Maintain a team-focused mindset by contributing with a positive, supportive, and professional attitude.
• Must complete or have current First Aid and CPR Certificate.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

• Background or interest in Outdoor Education.
• Prior Facilitator experience is very helpful.

Physical Demands

• Must be able to work at a height of up to 120 feet, if facilitating High Ropes
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
• Must be able to lift and move at least 50 pounds.
• Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to Whitewater Center's activity passes
• Staff discount program and pro deals

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

Apply HERE

 

Utility Staff at the Whitewater Center are responsible for providing friendly and responsive service to all guests at Whitewater. Utility Staff greet guests, assist servers, and maintain a positive dining experience. The Utility Staff is an on-site, part-time, hourly position that reports directly to the Front of House Managers.

Responsibilities

• Warmly greet guests approaching the restaurant, assign tables, and seat guests accordingly.
• Communicate with other staff to ensure efficient seating, table utilization, and customer service.
• Maintain a tidy, clean, and organized restaurant environment.
• Assist servers with setting tables, food delivery, and clearing tables.
• Stay up to date on side work tasks and efficiently make use of downtime.
• Maintain accurate knowledge of operating hours, activities, and products offered outside of Food and Beverage department.
• Other duties as assigned.

Requirements

• No prior restaurant experience is needed.
• Excellent communication skills are a must.
• Ability to work in a fast-paced, team-oriented environment.
• Adhere to grooming and appearance standards.
• Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.

Physical Demands

• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
• Must be able to lift and move at least 50 pounds.
• Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Preferred Qualifications

• 1-2 years’ experience in a fast paced, casual dining restaurant.

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals

 

Apply HERE

The Whitewater Kayak Coordinator at the Whitewater Center (Whitewater) plays a key role in the oversight of scheduling, planning and management of the whitewater kayaking instruction programs. As a member of the paddle sports leadership team, the coordinator will also assist in recruiting new team members, responding to emergency calls, executing winter programming activities, managing day-to-day operations, and project work as assigned. This position is an on-site, full-time, hourly, benefits eligible role that reports directly to the Kayak Supervisor.

Responsibilities

• Provide whitewater kayak instruction for guests.
• Maintain accurate knowledge of all instruction programs and assist guests into the correct booking for their skill level.
• Understand and manage the kayak instruction reservation process.
• Assist in the daily management of kayak operations including meeting instructors and guests for instruction.
• Management of kayak instructor scheduling.
• Assist the Kayak Supervisor with the growth and the development of paddle sports instruction programming. 
• Other duties as assigned.

Preferred Qualifications

• Prior experience working within the paddle sports industry in an operations or logistics role.
• A minimum of 2 years of class iii kayak instruction experience and/or an ACA Level 4 Kayak Instructor Certification.
• Current ACA Swiftwater Rescue Certification.
• Excellent communication and customer service skills.
• Proficiency with the Microsoft Office software suite.
• Current First Aid and CPR certifications.
• Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.

Physical Demands

• Must be able to teach kayak lessons comfortably in class III whitewater.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
• Must be able to lift and move at least 75 pounds.
• Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to Whitewater Center's pass activities
• Staff discount program and pro deals
• Health, Dental, Vision, FSA
• 401(k)

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater  

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply HERE

Whitewater Kayak Instructors at the Whitewater Center are core members of the paddle sports team. Teaching students from a variety of demographics in private, group, and multi-day settings, Instructors will impart efficient techniques and convey their passion for the sport. Whitewater Kayak Instructors are part-time, seasonal, hourly employees and report directly to the WW Kayak Supervisor.

Responsibilities

• Facilitate whitewater kayak instruction for individuals and small groups with an informative and enjoyable approach while proactively managing the inherent risks involved with whitewater activities.
• Provide constructive, meaningful feedback to students in order to foster skill acquisition and long-term paddler development.
• Utilize differentiated, student-centered instruction techniques, exercise useful and purposeful practices, engage in instructional session planning, and develop performance assessments.
• Execute all safety and operational processes involved in kayak instruction for the Class II-IV artificial whitewater course.
• Practice thorough communication with the paddle sports team, and aid where needed to ensure guest service standards and efficient operation.
• Continue to improve and develop personally as a whitewater paddler.
• Maintain accurate knowledge of activities, products, and services offered by the Whitewater Center.
• Other duties as assigned.

Requirements 

• A minimum of 2 years of experience working for a whitewater outfitter within a kayak instruction program, a guiding program, or another similar experience.
• Current First Aid, CPR & AED Certification – courses are offered by the Whitewater Center.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

• ACA Whitewater Kayak Instructor certification preferred.
•  

Physical Demands

• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
• Must be able to lift and carry at least 50 pounds.
• Must be able to instruct and/or guide a minimum of 3 whitewater classes per day.
• Must be able to perform challenging maneuvers confidently and consistently in Class II-IV whitewater.
• Must be able to rescue students in Class II-IV whitewater.
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to work in shared spaced with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

 

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals

 

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

 

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

 

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

Apply HERE

The Land Sport Operations Supervisor at the Whitewater Center (Whitewater) assists in leading the team of front-line staff responsible for assisting and guiding guests through the Whitewater Center’s land-based activities. The ability to train and coach staff is critical to the success of this role, as is effective problem solving and strategic thinking. The Land Sport Operations Supervisor is an on-site, full-time, benefits eligible position that reports to the Land Sport Operations Manager.

Responsibilities

• Responsible for daily operations of all Land Sports activities alongside other Supervisors/Assistant Managers.
• Manage an efficient operation, demonstrate fiscal awareness, and continuously ensure the proper execution of tasks and utilization of resources.
• Ensure that the team maintains high safety standards and provides for excellent guest experience.
• Involvement in basic maintenance and inspections of all activity equipment and structures.
• Maintain up-to-date skill sets and abilities in all Land areas and provide field support as necessary.
• Other duties as assigned.

Requirements

• Strong understanding of operational systems for low/high challenge courses and climbing walls.
• Strong leadership and public speaking skills.
• Ability to effectively supervise a team.
• Self-motivated, adaptable, and focused on the guest experience.
• Current First Aid and CPR certification.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

• A degree in Commercial Recreation, Outdoor Education, or related field.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 75 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

Apply Here

The Guest Services Assistant Manager is a key leadership position with a critical role in the fulfillment of the Whitewater Center brand promise of delivering high quality experiences. The Guest Services Department serves as the point of contact for all Whitewater Center guests to facilitate customer engagement at the facility. The Guest Services Assistant Manager assists in leading the team of front-line employees responsible for assisting and guiding guests through their visit. Employee recruitment, training, and coaching are critical to the success of this role, as is effective problem solving and strategic thinking. The Guests Services Assistant Manager position is a full-time, on-site, benefits-eligible role that reports to the Guest Services Manager.

Responsibilities

• Oversee the operation of various guest services locations and processes including pass sales, gear rentals, equipment storage, security, parking, custodial services, guest feedback, and inquiries.
• Execution of processes and procedures to ensure cleanliness, quality, consistent guest service delivery, and staff.
• Manage first encounters with guests and act as a first responder to guest needs and issues.
• Manage an efficient operation, demonstrate fiscal awareness, and continuously ensure the proper execution of tasks and utilization of resources.
• Participate in collaborative, strategic meetings with the aim of improving efficiency and guest experience.
• Oversee the recruiting, training, scheduling, coaching, and day-to-day management of Guest Services employees.
• Ensure that employees create a friendly and welcoming atmosphere for all guests and have in-depth knowledge of the organization, products, and services offered.
• Other duties as assigned.

Requirements

• 3 years of management-level experience in guest services, customer service, or the hospitality industry.
• Excellent customer service and communication skills.
• Ability to work well under pressure in a calm, mature, process-driven manner.
• Ability to process unique circumstances and provide positive resolution.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

• A Bachelor’s Degree in Business, Hospitality, Management, or another related field.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off
 

Overview of Department

The Guest Services Department is responsible for creating a friendly and welcoming atmosphere for all guests. The department provides exceptional customer care and clear communication with guests. Guest Services manages event production, private groups, retail operations, and all pass sales at the Whitewater Center.

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

Operations Managers at the Whitewater Center (Whitewater) oversee the daily operations of multiple business units. This position is an on-site, full-time, benefits eligible role that reports directly to the Director of Operations.

Responsibilities

• Lead, motivate and support a large team within a high volume and a demanding environment.
• Develop, implement, and maintain quality assurance and safety protocols.
• Leverage business metrics and trends to drive performance and maximize profit and revenue.
• Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives.
• Be a key leader in the planning and execution of existing and new programming.
• Accountable for P&L of various business units.
• Other duties as assigned.

 

Requirements

• Bachelor’s degree in Management, Business, Hospitality, Outdoor Recreation or equivalent.
• 5+ years of experience in management and/or leadership.
• Experience managing P&L.
• Ability to think critically and be proactive.
• Excellent Microsoft Office skills.
• Flexibility to work evenings, weekends, holidays and during Whitewater events as needed.

 

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

 

Benefits

Access to Whitewater Center's pass activities

Staff discount program and pro deals

Health, Dental, Vision, FSA

401(k)

Paid Time Off

Department Overview

Marketing, Finance, and Human Resources professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

 

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

 

Apply here

The Outdoor School Manager is responsible for overseeing the Whitewater Center summer camps, outdoor education and staff within the Outdoor School (OS). While supporting the vision and continued expansion of the school, the OS Manager will oversee a team of full-time staff and up to 50 part-time employees.  The OS Manager is a full-time, on-site, benefits eligible position, and reports directly to the Outdoor Activities Director.

Responsibilities

• Daily management of program operations, including but not limited to, engaging customer needs, staff forecasting and scheduling, emergency response call and logistical support.
• Oversee recruiting, hiring, training, and daily management of all program staff.
• Oversee ongoing program development and expansion.
• Organizing and managing both logistical and operational needs for Whitewater Center instruction and certification courses
• Work directly with the OS Team to ensure all logistical needs are set to ensure program success.
• Other duties as assigned.

Requirements

• Must be 21 years of age or older.
• Possess a 4-year degree in Outdoor Recreation, Business, or another related field.
• Minimum 3 years of experience managing a summer camp program.
• Certifications in CPR and First Aid
• Prior experience in teaching outdoor education programs; Wilderness Medicine, Backpacking, Mountain Biking, or other related topics
• Safety-oriented, patient, organized, enthusiastic, and flexible.
• Able to communicate clearly and effectively with employees and guests.
• Excellent driving record with no major infractions or unsafe conduct – position requires driving a 15-passenger van while towing utility trailers of varying sizes.
• Flexibility to work evenings, weekends, holidays, and other Whitewater events as needed.

Preferred Qualifications

• Wilderness medicine certifications.
• Prior experience in managing overnight camps.

 

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities

Staff discount program and pro deals

Medical, Vision, Dental, FSA

Paid Time Off

401(k)

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply here

The Marketing Director at the Whitewater Center (Whitewater) drives the strategic planning and communication of the Whitewater brand and leads the marketing department on a day-to-day basis to engage Whitewater audiences. This position is responsible for the planning, execution and analysis of Whitewater’s marketing strategy and positioning within the outdoor and hospitality industries. The Marketing Director and the marketing team are responsible for supporting all internal Whitewater teams in the execution of the brand promise and the delivery of outdoor experiences to guests across all business units. The Marketing Director is a full-time, on-site, benefits-eligible position that reports to the Brand Director.  

Responsibilities

Team Leadership & Strategic Development 

• Direct management of the internal marketing team to deliver consistent and high-quality messaging centered around engaging the outdoor lifestyle through inspirational content and active experiences.
• Relationship development and project management with third party service providers and vendors to execute marketing projects and campaigns.
• Drive the development of all future programming and communication strategies on behalf of the organization in conjunction with the marketing team and senior management.

Research & Analysis  

• Develop an ongoing and intimate knowledge of the outdoor industry and Whitewater experiences to ensure that all marketing efforts are aligned with the outdoor lifestyle and the Whitewater brand.
• Proactively research and analyze opportunities for brand development to engage the organization’s target audiences.
• Gather and analyze data for reporting on consumer behavior and identify key performance metrics.

Project Management & Advertising 

• Source, analyze and recommend paid and earned media opportunities across a variety of mediums to promote Whitewater’s programming, products, and services.
• Identify, purchase, and execute all paid media opportunities on behalf of the Whitewater brand in conjunction with the marketing team.
• Drive the planning and execution of all marketing deliverables to ensure on-time execution and alignment with brand standards.
• Other duties as assigned.

Creative & Digital 

• Work with internal and external creatives to produce inspiring and relevant content centered around the outdoors including short films, written stories, photography collections, journals and other forms of content.
• Oversee all Whitewater digital assets including websites, social media, e-commerce and other platforms.
• Continuously analyze Whitewater’s audience and communication mix, including acquisitions and behaviors, across all platforms.

Requirements 

• Bachelor’s degree in Marketing, Business, or related discipline.
• 10+ years relevant marketing experience. 
• Experience managing internal teams and third-party service providers to execute campaigns.  
• Intellectual curiosity and an aptitude for critical analysis.  
• Effective written and verbal communication skills. 
• Flexibility in schedule for varied workweeks and programming coverage – nights, weekends, and holidays are required.

Preferred Qualifications

• MBA strongly preferred.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals
• Medical, Dental, Vision, FSA
• 401(k)
• Paid Time Off

Overview of Department

Marketing, Finance, and Human Resources professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply here

Event and Race Coordinator is responsible for the coordination of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event and Race Coordinator is a full-time, on-site, benefits-eligible position and reports directly to the Event and Race Manager.

 

Responsibilities

• Aid in the planning, execution, reporting and follow up of all events.
• Assist in hiring, training, and scheduling hourly employees.
• Manage inventory of supplies and awards.
• Submit work orders and event orders for all events.
• Develop and update risk management plans and event standard operating procedures.
• Manage and set up packet pick-ups.
• Aid in the creation of course maps and assist in marking trails.
• Proactively research other community events tied to the active, outdoor lifestyle to stay current on industry trends.
• Update festival, events, and race pages on the website as needed with pertinent event information.
• Actively be involved in the running/climbing/biking community in greater Charlotte.
• Assist with communication between the events team and guests/participants.
• Aid in database management.
• Actively recruit volunteers for events.
• Assist in race day timing.
• Recruit on brand vendors for a variety of events.
• Other duties as assigned.

Requirements

• A Bachelor’s Degree.
• Able to work well under pressure and make decisions independently.
• Resourceful, taking a solution-focused approach to conflict resolution.
• Outgoing, friendly, confident candidates with exceptional communication skills.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

 

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 60 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

 

Benefits

• Health, Dental, Vision, FSA
• 401(k)
• Paid Time Off
• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals

 

Overview of Department

The Events Department professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

Event Coordinators at the Whitewater Center (Whitewater) are responsible for booking and processing all private group events at the facility and helping with the execution of all public events. Event Coordinators must fulfill the needs of all inbound group inquiries including program determination, proposal generation, and execution on the day of events. This position is an on-site, full-time, benefits-eligible position that reports directly to the Events Manager.

Responsibilities:

• Communicate with clients in a polite, clear, and confident manner using a variety of mediums – email, phone, and face-to-face interaction.
• Answer questions regarding group outings, activities, venues, and catering, providing clients with guidance to best match our products with their needs.
• Provide a detailed review of products and services purchased, requirements to participate, and an overview of what to expect upon arrival. 
• Prepare for all group reservations to ensure a pleasant and efficient check-in, including printing wristbands and giving welcome talks.
• Input group inquiry information for lead tracking and follow-up, and develop relationships with Whitewater Center clients to encourage repeat bookings.
• Facilitate tours of the Whitewater Center’s activities and facilities for potential and returning clients.
• Collaborate with all departments to ensure the best possible experience for each group outing.
• Maintain accurate knowledge of activities, products, and services offered by the Whitewater Center.
• Other duties as assigned.

Requirements

• Able to work well under pressure and make decisions independently.
• Resourceful and takes a solution-focused approach to conflict and provide positive resolution.
• Outgoing, friendly, confident candidates with excellent communication skills.
• Adhere to grooming and appearance standards.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

• A Bachelor’s Degree in Business, Hospitality, or another related field.
• Prior experience in customer service, sales, or another related area.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off

Overview of Department

The Events Department professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

Description
The Whitewater Center offers a variety of part-time and seasonal positions at the world's premier outdoor center. Whitewater employees are responsible for delivering exceptional experiences through outdoor activities, summer camps, field trips, instruction, team-building programs, festivals, races, competitions, and food/beverage services. We are seeking team members that engage with guests and deliver high-quality programming through every facet of the operation. Our primary goal is to find motivated, bright, hardworking, and dedicated individuals. Departments include Outdoor Sports, Food and Beverage, and other Hospitality functions.

Requirements
No previous technical skillset is required. Whitewater employees will train and teach the hard skills required for each role. Age requirements vary by job and the responsibilities undertaken. The minimum age for any applicant is 16, but some positions require a higher minimum age. Candidates with broader availability are preferred; limited availability may impact an applicant’s employment potential.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Additional Info
The placement in a specific role will be determined at a later phase in the selection process. The applicant’s interest in a specific job and any existing technical skills, along with the Whitewater Center’s current needs, will be considered before a job offer is extended. Applicants interested in a specific opportunity should state their employment preferences in the online application.

Benefits
Access to Whitewater Center's pass activities

Staff discount program and pro deals

 

Overview of Departments

Outdoor Activities

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Administration

Marketing, Finance, and Human Resources professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Guest Services

The Guest Services Department is responsible for creating a friendly and welcoming atmosphere for all guests. The department provides exceptional customer care and clear communication with guests. Guest Services manages event production, private groups, retail operations, and all pass sales at the Whitewater Center.

Food and Beverage

The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast-casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining.

Facilities

The Facilities Department is responsible for facility maintenance, water quality, construction, landscaping, and trail development. The department oversees inspections, repairs, maintenance, and safety of the Whitewater Center’s activities and infrastructure.

 

Working at Whitewater  

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

 Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

The Events Manager at the Whitewater Center (Whitewater) is responsible for the planning and execution of all external events hosted at the Whitewater Center. The Events department strives to provide engaging, high-quality service to all its clients. This position oversees a team of Event Coordinators as well as a Banquet team. The Event Manager is an on-site, full-time, salaried position that reports to the Operations Manager.  

Responsibilities 

• Lead, motivate, and support a high-performance team in a demanding environment.
• Develop, implement, and maintain policies and protocols.
• Plan and execute a large range of events, varying in size and scope.
• Responsible for booking and processing all private group events at the facility and helping with the execution of all public events.
• Communicate with clients in a polite, clear, and confident manner using a variety of mediums – email, phone, and face-to-face interaction.
• Other duties as assigned.

 Requirements 

• Bachelor’s degree in Management, Business, Hospitality, Outdoor Recreation or equivalent.
• Ability to think critically, be proactive and be a self-starter.
• Excellent computer program and Microsoft Office skills.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications 

• 3+ years of experience in event management, customer service, sales, or another related area.
• Experience managing P&L.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off

Overview of Department

The Events Department professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

Line Cooks at the Whitewater Center (Whitewater) are responsible for cooking and preparing a variety of food products according to specified recipes and guest specifications. This is an on-site, part-time hourly position that reports directly to the Executive Chef. 

Responsibilities

• Safely prepare a variety of food products using various kitchen equipment including, but not limited to, broilers, ovens, grills, fryers, and sharp knives.
• Understand and consistently comply with portion sizes and recipe specifications as described on recipe cards.
• Maintain a clean and sanitary workstation including tables, shelves, walls, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range, and refrigeration equipment.
• Operate and read a kitchen display system to create dishes according to guest specifications.
• Be able to fill in as needed to ensure smooth and efficient operation within the kitchen.
• Other duties as assigned.

Requirements

• No prior restaurant experience is needed.
• Must have excellent communication skills.
• Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Preferred Qualifications

• 1-2 years kitchen experience in a fast-paced, casual dining environment.

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals

Overview of Department

The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast-casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

Assistant Kitchen Managers at the Whitewater Center (Whitewater) are responsible for supporting daily operations of the kitchen while also providing professional leadership and direction to the back-of-house team. They must have the ability to reflect the attitude, values, and brand of the Whitewater Center and be passionate about every aspect of the job. The Assistant Kitchen Manager will ensure that all recipes, food preparations, and presentations meet restaurant specifications and quality standards while maintaining a safe and orderly work area. This is a full-time, benefits-eligible role that reports directly to the Kitchen Manager.

Responsibilities

• Perform and delegate all opening and closing duties according to HACCP, food safety, and cleanliness standards.
• Maintain constant communication with the Kitchen Manager and the BOH team to ensure proper levels of food products and supplies in all locations based on par levels and business needs.
• Maintain up-to-date recipe books and ensure kitchen staff follow all recipes and plating specifications.
• Manage staffing levels during shifts.
• Communicate successes and areas for improvement with entire management team.
• Maintain cleanliness of all equipment, supplies, and work areas by delegating and managing daily and weekly duties to the team.
• Maintain a friendly, courteous, and professional relationship with all guests, management team, and employees.
• Uphold high levels of personal hygiene and proper uniform standards while setting an appropriate example for all staff.
• Other duties as assigned.

Requirements

• Excellent customer service and communication skills.
• Compliant with all company and departmental rules and regulations, policies, and procedures.
• Ability to read, write and communicate verbally in English.
• Ability to perform basic math.
• Able to perform all skills associated with the station you are assigned in the kitchen or as directed.
• Food Safety Certified or ability to obtain within 30 days.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain up to a mile or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off

Overview of Department

The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast-casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

The Front of House Managers at the Whitewater Center (Whitewater) are responsible for supervising the front-of-house staff and operations of the River’s Edge restaurant, Pump House Biergarten, catered events, and other food and beverage outlets. This position is an on-site, full-time, benefits eligible role that reports directly to the Director of Food and Beverage.

Responsibilities

• Maintain a strong presence on the floor during restaurant hours.
• Ensure quality standards for food and dining experiences are met, holding the team accountable.
• Anticipate guest needs, and provide each customer with a positive, engaging experience.
• Hire and develop front-of-house employees.
• Enforce performance expectations and utilize evaluation techniques.
• Facilitate communication between the front-of-house and back-of-house.
• Project guest traffic at all food outlets in preparation for efficient daily operations.
• Manage labor costs, adjusting staffing levels as needed.
• Practice daily recordkeeping of product waste and participate in monthly inventory processes.
• Order food and beverage products based on predetermined par levels and anticipated business needs.
• Other duties as assigned.

 

Requirements

• Management level experience in a fast-paced, high-volume dining atmosphere.
• Excellent leadership, management, and communication skills.
• Excellent service skills and professional demeanor.
• Ability to adjust operations based upon business demands.
• Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.

 

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off

 

Overview of Food and Beverage Department

The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast-casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

The Assistant Operations Manager at the Whitewater Center will aid in the oversight of daily operations for multiple business units. This position is an onsite, full-time, benefits-eligible role that reports directly to the Operations Manager.

Responsibilities:

• Support Operations Manager in day-to-day operations.
• Lead, motivate and support a large team within a high volume and demanding environment.
• Aid in the development, implementation, and maintenance of quality assurance and safety protocols.
• Utilize keys tools and metrics to measure team results and hold the team accountable to established goals and objectives.
• Be a key leader in the planning and execution of existing and new programming.
• Other duties as assigned.

Requirements:

• Bachelor’s degree in management, Business, Hospitality, Outdoor Recreation or equivalent.
• 3+ years of experience in management and/or leadership.
• Ability to think critically, be proactive and be a self-starter.
• Excellent Microsoft Office skills.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off

Overview of Department

Marketing, Finance, and Human Resources professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Working at Whitewater 

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures 

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

The Outdoor Activities Coordinator is tasked with consistently delivering premium guest experiences through activities, programs, and special events, while supporting the overall operations and helping lead teams throughout. The coordinator can be trained in a variety of areas to include land-based activities, paddle sports, and flatwater operations. This position is an on-site, full-time, hourly role that reports directly to the Activity Supervisors.

Responsibilities

• Responsible for the daily operations of the activity assigned.
• Responsible for ensuring that the team maintains high safety standards and provides excellent guest service.
• Involved in basic maintenance / inspections for all equipment and structures.
• Train, coach, supervise, evaluate, and advise on scheduling for all employees.
• Primarily field-focused leadership to maintain efficiency and productivity.
• Provide in-house professional development training programs.
• Maintain up-to-date skill sets and abilities in activity policies and procedures and provide support as necessary.
• Provide field leadership and support during Winter Programming with Ice Skating and other areas as needed.
• Other duties as assigned.

Requirements

• Strong leadership, public speaking, and collaboration skills.
• Problem-solving mindset, with a desire to provide a positive guest experience.
• Ability to think critically and make decisions independently.
• Current First Aid & CPR certification is required or must have the ability to obtain one.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

• A degree in Commercial Recreation, Outdoor Education, another related field, or equivalent professional work experience.

Physical Demands

• Applicants must have the physical, visual, and auditory ability to perform the essential functions of the job.  
• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 75 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain up to a mile or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to Whitewater Center's pass activities
• Staff discount program and pro deals
• Health, Dental, Vision, FSA
• 401(k)

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater  

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

Trail Technicians at the Whitewater Center are responsible for sustaining and developing the Trail System. The Whitewater Center conserves and maintains 1,300 acres of land in Charlotte, NC with over 30 miles of developed, mixed-use trails. This is an on-site, full-time, hourly, benefits eligible position that reports directly to the Trail Maintenance Manager.

Responsibilities

• Perform all aspects of trail maintenance and construction as assigned by the Trail Maintenance Manager.
• Responsibilities include building of new segments of mixed-use trail as well as performing rehabilitation and restoration on existing trail.
• Clean, repair, and construct drainage systems
• Help with the installation of log and rock retainer bars and steps.
• Construct and inspect bridges and other man-made elements.
• Maintain trail features such as causeways, riprap and rock armor structures, and cribbing trail tread.
• Comply with department and company policies including standards for work quality, safety, and operations.
• Regularly assist the Race Manager and Events team with the planning, preparation, and execution of trail races and events.
• Assist other teams with projects and assignments as needed.
• Other duties as assigned.

Requirements

• Experience in trail maintenance and conservation.
• Proficiency working with a variety of trade tools – shovels, picks, McLeods, rakes, axes, Pulaskis, various types of saws (e.g., pole, hand etc.), loppers, chisels, sledgehammers, single jacks, rock bars, measuring tapes, levels, squares, ropes, etc.
• Ability to read and interpret documents with strong attention to detail – e.g., safety rules, operation and maintenance instructions, and other manuals.
• Ability to work in a fast-paced, team-oriented environment.
• Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.

Physical Demands

• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
• Must be able to lift and move at least 50 pounds.
• Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals
• Medical, Dental, Vision, FSA
• 401(k)

Overview of Department

The Facilities Department is responsible for facility maintenance, water quality, construction, landscaping, and trail development. The department oversees inspections, repairs, maintenance, and safety of the Whitewater Center’s activities and infrastructure.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply Here

The FOH Supervisor at the Whitewater Center (Whitewater) is responsible for managing Front of House activities of all Food and Beverage outlets. The Food and Beverage operation at the Whitewater Center strives to provide engaging, high-quality experiences for guests and catering for private groups and special programs. The Food & Beverage Supervisor is an on-site, full-time, hourly position that reports to the Front of House manager.

Responsibilities

• Oversee daily operation of Whitewater Center food & beverage locations.
• Training of Front of House personnel.
• Cash handling, point of sale operations, end of shift reporting and daily safe reconciliation.
• Inventory Management.
• Anticipate guest needs, and provide each customer with a positive, engaging experience.
• Other duties as assigned.

Requirements

• High School diploma,
• Minimum of three years Food & Beverage supervision experience
• Must be at least 18 years of age.
• Possess a valid US issued driving license.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater Center events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals
• Medical, Dental, Vision, FSA
• 401(k) 

Apply here

The Land Sport Operations Training Supervisor at Whitewater is responsible for leading and training the team of front-line staff responsible for assisting and guiding guests through the Whitewater Center’s land-based activities. The ability to train and coach staff, effective problem solving, and strategic thinking is critical to the success of this role. The Land Sport Operations Training Supervisor is an on-site, full-time, benefits eligible position that reports to the Land Sport Operations Manager. 

Responsibilities

• Responsible for daily operations of all Land Sports activities alongside other Supervisors/Assistant Managers.
• Responsible for the training program for all front-line land guides. 
• Manage an efficient operation, demonstrate fiscal awareness, and continuously ensure the proper execution of tasks and utilization of resources.
• Ensure that the team maintains high safety standards and provides excellent guest experience.
• Involvement in basic maintenance and inspections of all activity equipment and structures.
• Maintain up-to-date skill sets and abilities in all Land areas and provide field support as necessary.
• Other duties as assigned.

Requirements

• Strong understanding of operational systems for low/high challenge courses and climbing walls.
• Experience training employees at height.
• Strong leadership and public speaking skills.
• Ability to effectively supervise a team.
• Self-motivated, adaptable, and focused on the guest experience.
• Current First Aid and CPR certification.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

• A degree in Commercial Recreation, Outdoor Education, or related field.
• A Level 2 or 3 ACCT Practitioner Certification

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 75 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply here

The Activity Maintenance Coordinator supports efforts to inspect, monitor, repair, and build activity structures onsite.  Structures include ziplines, ropes courses, towers, jumps, bridges, among other activity installations. This position focuses on supporting the efficiency of the Activity Maintenance Technician team who work in the field. This role is responsible for sourcing supplies, scheduling work, attending to clerical aspects, documenting work records, and maintaining the availability of operational safety equipment. This is an on-site, full-time, benefits eligible position that reports to the Outdoor Activities Operation Manager.

Responsibilities

 Administrative

• Create and maintain documentation including internal and external inspections, SOPs, manuals, and training logs.
• Coordinate personnel and offer staff oversight including training, schedules, and department policies.
• Manage invoicing/payments and maintain department purchase order log.
• Serve as administrative support for the Outdoor Activities Manager.
• Other duties as assigned.

Project Management

• Order project supplies, materials, and maintain inventory of personal safety equipment.
• Monitor and maintain inventory of consumables to address reoccurring repairs and replacements.
• Develop and manage positive and collaborative relationships with vendors, contractors, and suppliers.
• Oversee and coordinate departmental projects, special events, and interdepartmental projects with the various teams impacted by the work.
• Manage a Computerized Maintenance Management System to allocate resources effectively, address needs in a timely manner, and maintain a historical record of work.

Requirements

• Exceptional computer skills and a working knowledge of Microsoft Office Suite.
• A general understanding of facility upkeep and project management.
• Bachelor’s degree in management, construction, another relevant field, or equivalent experience.
• Flexibility to work evenings, weekends, holidays and during other Whitewater events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
• Must be able to lift and carry at least 50 pounds. 
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Apply here