The Lighthouse Inn

Profile Jobs

Supervise and motivate front of house staff to provide exceptional service to our guests. Responsible for daily operations of our busy restaurant and banquet facility. Training, coaching and follow up on staff performance. Interact with restaurant and hotel guests in a friendly, hospitable, professional and positive manner. Monitor customer satisfaction and tactfully resolve guests concerns. Monitor and manage open table reservations. Communicate with kitchen to ensure guest satisfaction. Complete daily reconciliation from server cash outs. Report to Food and Beverage manager.

Supervise and motivate front of house staff to provide exceptional service to our guests. Responsible for daily operations of our busy restaurant and banquet facility. Training, coaching and follow up on staff performance. Interact with restaurant and hotel guests in a friendly, hospitable, professional and positive manner. Monitor customer satisfaction and tactfully resolve guests concerns. Monitor and manage open table reservations. Communicate with kitchen to ensure guest satisfaction. Complete daily reconciliation from server cash outs. Report to Dining room manager.

Front Desk Manager ensures operations run smoothly each day and that the standards and communications between departments are running efficiently. Responsibilities include, but are not limited to leading and supervising the front desk associates, as well as addressing and resolving guest concerns & complaints.  Ensuring all quality standards are complied with and that policies and procedures are consistently applied. Responsible for providing prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information. Responsible for cash handling and deposits from department.

Breakfast, Lunch, Dinner, Banquets

Greet and seat guests Assist in dining room service Answer phones and manage restaurant reservations. You will be paid a minimum of $14.25 hour including tips.

Clean and reset tables Assist food servers

Prepare ala carte menu items. Pantry, Saute, and Grill stations

Prepare ala carte menu items for lunch service. Pantry, Saute, and Grill stations.

Your main responsibility is to the front desk and hotel guests. You are responsible for greeting the hotel and restaurant guests as they arrive at the hotel. Your job may require heavy lifting of bags and moving of tables and chairs and meeting room setup and breakdown. You are responsible for providing services to the hotel guests as requested. You will sometimes need to serve beverages to restaurant guests and a basic knowledge of preparing drinks is helpful. A strong background in excellent customer service is essential.

We are looking to hire Housekeepers to join our team. You will be responsible for cleaning rooms and common areas, disposing of trash, changing beds, and notifying front desk of any issues. You should be able to lift 25 pounds and have an eye for cleanliness.

Housekeeper Responsibilities:

• Keep guest rooms, facilities and common areas clean, sanitized  and maintained.
• Vacuum, sweep, and mop floors.
• Clean and stock restrooms.
• Clean up spills with appropriate equipment.
• Notify managers of necessary repairs.
• Collect and dispose of trash.
• Assist guests when necessary
• Replace guest amenities and supplies in rooms
• Remove trash, dirty linens and room service items
• Greet guests and take care of requests
• Straighten desk items, furniture and appliances
• Vacuum carpets and floor care duties

Housekeeper Requirements:

• Ability to manage your time efficiently.
• Ability to lift at least 25 pounds.
• Ability to maintain a professional appearance and interact positively with hotel guests.
• Hard worker.

Typical Schedule 8am - 4:30pm, 7am - 4:00pm