Sankaty Head Golf Club

Profile Jobs

• Greet and acknowledge members and guests.
• Is knowledgeable about the menu, buffet and wine list.
• Ability to time the service of each course.
• Learns members’ names and their special preferences.
• Knowledge of wines and spirits.

Job Summary (Essential Functions)

• Provide food and beverage service to club members and guests.

Job Tasks/Duties 

• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Distributes food and wine menus; answers questions.
• Fills glasses with ice water and suggests menu items.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Places orders with kitchen; informs chefs about any special cooking instructions.
• Serves meals; places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
• Handles all member charges as prescribed by standard operating procedures.
• Keeps dining room and server station areas clean.
• Clears, cleans and resets tables that have been vacated.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings as requested by the Dining Room Manager/Food and Beverage Manager.
• Thanks members and guests; invites them to return.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned by Dining Room Manager or Outlet Manager.

Licenses and Special Requirements

• TIPS Certification (Training provided by Club)
• Of legal age to serve alcoholic beverages.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Work in hot, humid and noisy environment.
   

Prepare items required for work station according to par sheets or instructions from the Chef. Also responsible for the cooking and proper “doneness” and seasoning of all items from their respective station as they appear on the menu and daily specials. Maintains consistency and order on the cooking line. Prepare products assigned to work station during service.

Job Tasks/Duties 

• Prepares meats, seafood, vegetables and other items required for line and special function purposes as assigned.
• Carefully follows club’s standard instructions when pre-preparing and preparing all items.
• Properly assembles all tools and utensils needed to accomplish job duties.
• Prepares or assists in preparing employee meals.
• Assists with preparation of other food products in other kitchen areas as directed by immediate supervisor.
• Uses food preparation equipment according to manufacturers’ instructions.
• Returns unused food products to proper storage areas.
• Uses safe and sanitary food handling procedures including those relating to personal hygiene.
• Maintains and cleans work station and equipment.
• Disposes of trash and food-preparation waste at the end of shift.
• Returns soiled food preparation utensils and other small wares to the proper areas.
• Makes recommendations for the maintenance, repair and upkeep of the kitchen area and equipment.
• Attends staff meetings and requested by supervisor.
• Performs other appropriate tasks assigned by supervisor.

Licenses and Special Permits

• Food safety certification.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

• Knowledge of golf course operations.
• Knowledge of irrigation systems.
• Knowledge of and ability to perform required role in all situations.

Job Summary (Essential Functions)

• Maintain golf course and landscaping around the course.

Job Tasks/Duties 

• Mows greens, tees, collars, approaches, rough and fairways.
• Aerates greens.
• Operates turf vac, loader-backhoe, fairway and rough aerifier.
• Spikes greens.
• Assists in daily course set -up. Moves tee markers and change cups; replaces flags and cleans course hardware when needed.
• Maintains gasoline, oil and other equipment fluid levels daily; reports equipment problems 
• and failures to mechanic or supervisors immediately.
• Maintains maintenance and fluid-use logs (gas and oil) on equipment.
• Ensures that all equipment receives visual pre-operation check list inspection as directed by the Superintendent/Mechanic.
• Performs basic preventive maintenance on equipment as directed and returns equipment to designated location at the shop.
• Cleans and inspects machinery after each use.
• Utilizes loaders to remove dirt, debris and other materials.
• Loads and unloads materials.
• Collects and empties litter cans.
• Cleans gutters, drains and culverts.
• Waters plants.
• Cuts grass and weeds.
• Attends staff meetings.
• Performs other appropriate tasks assigned by supervisor.

Licenses and Special Requirements

• Valid driver’s license.

Physical Demands and Work Environment

• Regularly exposed to moving mechanical parts and outside weather conditions.
• Frequently exposed to fumes or airborne particles and toxic or caustic chemicals.
• Occasionally exposed to wet and/or humid conditions; precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.
• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
• Frequent lifting, bending, climbing, stooping and pulling. 
• May need to use some protective equipment, such as a respirator, gloves, earplugs, eye guards/visors, boots and hat.
   

Ensures prompt and polite service to the members and guests. Serves as the liaison between the kitchen and servers. Carries food trays to appropriate tables and serves food to guests. Responsible for preparing service stations, clearing and resetting tables, removing all trays from the dining/banquet rooms and cleaning and closing service stations.

Job Knowledge, Core Competencies and Expectations

• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
• Knowledge of and ability to perform required role during emergency situations.
   

Job Tasks/Duties 

• Assists servers.
• Ensures all service stations in the kitchen are stocked and ready for service.
• Ensures plated hot food leaves the kitchen quickly.
• Carefully matches all food items to correct orders.
• Carries food trays to tables using the correct seat positions on the ticket
• Maintains cleanliness of service stations in kitchen while ensuring that the kitchen is free from clutter and that the kitchen floor is a clean and safe work area.
• Ensures that bread, soup and other food products are available.
• Ensures that all items in “to go” orders are correctly assembled and labels them by stapling the ticket to the bag.
• Wipes up spills or drips on the rims of dishes and ensures the consistency of plate presentation.
• Assists Servers in the dining room with clearing soiled dishes, filling waters and setting the dining room.
• Breaks down and cleans service stations in the kitchen at the end of the shift.
• Reports complaints to manager on duty when received.
• Empties trash from meeting rooms and function areas.
• Verifies that all scheduled functions are set according to Banquet Event Order specifications.
• Responsible for the cleanliness and order of all public areas adjacent to banquet functions.
• Responsible for storing equipment and materials properly and in the correct areas.
• Ensures that all storerooms and equipment storage areas are orderly and clean.
• Sets up indoor meeting and outdoor banquet function areas with the appropriate equipment and materials, including tables, chairs, glasses, china and any other items requested.
• Inspects equipment for defects, cleanliness or any maintenance that needs to be completed and reported to supervisor.
• Performs other duties as assigned.

Licenses and Special Requirements

• Alcoholic beverage certification (training provided)
• Of legal age to serve alcoholic beverages.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretc,
• and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

Implement all water safety policies and procedures. Supervise members and guests in and around the swimming pool.
 

Job Knowledge, Core Competencies and Expectations

• Adequate knowledge of and training in pool chemistry, rescue and surveillance techniques, CPR/AED and blood-borne pathogens.
• Participates in pool safety programs and risk management.
• Employs only those methods and teaching techniques outlined and approved by the American Red Cross.
• Knowledge of and ability to perform required role in emergency situations.
   

Job Tasks/Duties

• Vacuums pool bottom; empties automatic skimmer; skims bugs and other debris from surface to prepare pool for daily use.
• Supervises and observes swimmers at all times to ensure their safety.
• Administers care to swimmers’ minor injuries such as small cuts and bruises.
• Maintains amenities in and cleanliness of changing rooms, bathrooms and showers.
• Enforces rules of conduct at the pool.
• Checks first aid supplies and reports needed items.
• Organizes and monitors pool games at all times; suggests pool-side games.
• Places rescue tube and ring buoy on the lifeguard chair in the morning; returns these and all swimming aids and pool toys to the lifeguard locker when the pool closes.
• Straightens the pool and cabana areas at the end of the day.
• Maintains all necessary records determined by Management.
• Implements all pool safety equipment.
• Performs required pool pre-opening duties.
• Informs management about unresolved member or guest disruptions that could cause a safety problem.
• Performs other appropriate tasks assigned by management.
   

Licenses and Special Requirements

• Must have current Red Cross Lifeguard Certificate.
• American Red Cross Basic First Aid required, training on AED units and possession of a current Red Cross CPR card.
   

Physical Demands and Work Environment

• Ability to bend, stretch, twist or reach, walk, stand, stoop, climb stairs, balance and/or crouch.
• Continuous repetitive motions.
• Physical exertion over long periods of time.
• Work in hot and humid environment.
• Push, pull and lift 50 pounds.
• Working conditions are often, hot, humid slippery and wet.
• Able to work in a busy, noisy environment.

 
Education and/or Experience

• Some High School required.
• Ability to swim laps and dive to the bottom of the pool.

• Dusts rooms and furniture.
• Cleans and sanitizes restrooms; restocks restroom supplies.
• Vacuums carpets and mops floors throughout the club including dining areas.
• Sweeps patio area and dusts patio furniture.
• Empties all wastebaskets.
• Buffs floors.
• Cleans and polishes brass.
• Washes windows.
• Shampoos carpets.
• Reports any damage, burned-out light bulbs and plumbing problems to the Maintenance or Housekeeping departments.
• Calls in work orders.
• Assists with inventory control and security.
• Lock and unlock assigned buildings; secure building when facilities are not in use; check for unlocked doors and windows and turn off lights.
• Takes trash to dumpster.
• Handles recycling materials.
• Polishes glass, table surfaces, counters, shelves, desks, office equipment and door handles.
• Moves furniture, equipment, supplies and tools on an incidental basis.
• Cleans locker room areas including showers and bath areas.
• Cleans walls throughout clubhouse as necessary.
• Maintains outside of clubhouse building (i.e., cleans walkways, patios and entrances).
• Maintains the pool area including changing rooms and restrooms.
• Cleans exterior of HVAC vents.
• Conducts deep-cleaning projects.
• Clean and sanitize all restrooms on golf course and at revenue outlet locations.
• Assists with tables, chairs and other furniture needed for special events.
• Dusts exercise equipment.
• Cleans employee restrooms.
• Cleans cigarette containers at entrances.
• Vacuums elevators; cleans stairwells and landings; dusts ceiling light fixtures; does spot cleaning as necessary; checks drapes for needed repairs and missing hooks.
• Attends departmental staff meetings and safety meetings.
• Completes other appropriate assignments made by management.