You job is to welcomes our guests. You must be outgoing, have a positive attitude, be friendly, and focus on surpassing guests' expectations. You must effectively communicate with guests & other departments. You will escorts guests to accommodations, pumps propane, delivers fire wood, messages and informs guests of happenings at the resort. This is a fun job for multitaskers who want to be in the thick of the action.
Summer Jobs in the Black Hills of South Dakota
The Mount Rushmore Resort at Palmer Gulch is South Dakota's largest vacation resort and it is just minutes from Mount Rushmore National Memorial. Our family resort caters to vacations built on family fun and memories with outdoor activities and exciting amenities for travelers of all ages.
Nestled at the foot of Black Elk (Harney) Peak in the beautiful Black Hills of South Dakota near Mount Rushmore National Memorial and only a short distance away from Custer State Park, Crazy Horse Memorial, Wind Cave National Park, and the lakes and trails of the Black Hills National Forest.
About Mount Rushmore Resort and Lodge at Palmer Gulch
Work as part of the best team in the business!
Working in the heart of the Black Hills and introducing visitors to this wonderful area is what we love to do. We strive to make this a great place for Black Hills seasonal jobs, and part of this is due to the people we select for our world-class team. We offer great perks, great dorms, a great location and great fun.
We hire from all over the world. In recent years, staff members have hailed from places like: Poland, the Czech Republic, England, Germany, Jamaica, Taiwan, Thailand, Mexico and all over the US. We believe that when an employee and an employer select each other that a great marriage is formed. We are committed to a healthy, safe, drama free work place that is dedicated to excellence and integrity. We make sure that you are taken care of so you can take care of our guests. Come join us, it's a blast!
The Employee Experience
Living and working in the heart of the Black Hills is an experience like none other. Our mountains aren't as big as Colorado or Montana but they are accessible and right across the road. The average temperatures are in the 70's during the day and 40's and 50's at night and we have few bugs. The deer and turkeys play in our fields and the nights are the quietest and darkest you will ever experience. We are surrounded on all sides by US Forest Service which we are free to use for recreation and inspiration.
We recommend that you put down your phone, take a deep breath and immerse your self in the dream that is now reality in the Black Hills. Your will leave refreshed and better off.
We are looking for people that can be committed to a vision, have impeccable integrity, enjoy people and it really helps if you love the great outdoors. The resort business in very diverse and complex, so flexibility and a desire to learn new things will assist with you having a great experience. It also helps if you smile, days just go better.
Room and Board
The Palmer Gulch Resort offers dormitory housing for a nominal weekly fee. Rooms are dormitory style with up to 12 people to a floor with 2 - 3 people per room. Each dorm includes a full kitchen stocked with basic cooking and eating utensils, a living room and two full baths.
Rooms can include three twin beds, dressers, and basic bed linens. Basic wireless Internet access is available on the property as well as a employee computer that is hooked to high-speed internet. A landline telephone and basic cable is provided.
Bi-weekly pay schedule, available housing, staff bikes, store and restaurant discounts, a the Black Hills Badlands VIP pass for free or discounted admissions throughout the Black Hills and full use of resort facilities as well as discounted family camping and lodging is available. A staff shuttle is available to checkout for runs to Walmart or to see the sites of the Black Hills. We also have nightly entertainment and church services on Sunday morning.
Getting Here and Getting Around
The employee is responsible for getting themselves to and from their work obligation. A car is recommended but not imperative. The Resort offers a staff van for running to town for groceries and supplies. We do offer a free nighty shuttle to Mt. Rushmore for the night lighting ceremony. Employee bikes are available on the property.
Along with being centrally located to major area attractions, the Black Hills offer blue ribbon trout fishing in numerous streams as well as other game fish in the many lakes within the hills. Wildlife enthusiasts will enjoy the abundance of whitetail and mule deer, elk, turkey antelope and bison, as well as a variety of birds, which call the Black Hills home. The Mickelson Trail offers a scenic but not too strenuous opportunity for cyclists of all skill levels. If you are looking for some single track, there is plenty for all skill levels.
Our staff enjoys easy access to the 50 of miles of trails within the Black Elk Wilderness including a trail to the top of Black Elk (Harney) Peak. The Centennial Trail, a continuous 111-mile trail which winds its way through the hills from Hot Springs in the south to Bear Butte State Park in the north. If you like to climb, our granite is second to none.
Employees receive the Black Hills and Badlands VIP pass, which entitles them to free admission and discounts to over 80 attractions in the Black Hills, Badlands and throughout South Dakota.
The Black Hills is home to dozens of wineries, craft breweries, art galleries, great restaurants and even a town to do a little gambling. there are also numerous celebrations and festivals throughout the season including the independence celebration in Custer and the Hills Alive Christian music festival in Rapid City. One guarantee is that if you desire you can always be busy.
At the Mount Rushmore Resort and Lodge at Palmer Gulch, we are very proud of our employees. We are committed to your development and training. We ask that you are honest and upfront with us and we will supply a lifetime of memories and a great job.
You will be working in our coffee and wine bar called Grapes and Grinds. You will greet every guest. This requires a high energy, bright, and friendly personality. You will efficiently prepare guests' beverages, processes purchases while engaging guests, performs Wine tasting & creatively craft fudge. You must be highly organized, have a culinary inclination & be able to maintain and clean food prep area as well as stock inventory.
Clean resort common areas, facilities, shower houses, restrooms & laundries. This requires a high energy, positive mind-set that creates a pleasant working environment while surpassing guests expectations. Duties include all aspects of cleaning while adhering to safe use of appropriate cleaning chemicals & equipment. This can be one of the most rewarding and fun jobs on the property.
The Concierge's focus is on great customer service and providing detailed information to guests. Requires an Individual with high awareness to detail, a positive & friendly attitude and is attentive and willing to answer questions. Tasks include reservations, registration, processing rentals and guest correspondence
Housekeeping and Laundry
This is the most important guest satisfaction position in the resort. This includes cleaning guest accommodations, common areas & laundries. You must have an eye for detail to ensure highest standard of cleanliness will exceed guests expectations. A Pleasant attitude, high energy work ethic, the ability to complete multiple tasks, detect/report maintenance issues is a must.You are also required to demonstrate safe practice of chemicals and equipment.
This is the guest impression presentation. You must be comfortable working outside, doing minor repairs, planting, watering, fertilizing, weeding, maintaining flowers, shrubs & vegetation, and the ability to focus on the presentation of resort facility. You must be flexible and willing to help out where needed, have an eye for detail and ensure the highest standard of cleanliness & beauty.
You must be mechanically inclined, flexible, maintain an upbeat attitude & have a willingness to help out wherever needed. You must be committed to guest service. You will perform repairs, upkeep & preventive maintenance of buildings & grounds. This requires some skills and will include physical labor, plumbing, carpentry, painting, electrical repair, removal of trash & debris and a general willingness to help out where ever needed. A drivers license is required.
You must be mechanically Inclined. Tasks include, taking water samples of pools, hot-tubs, splash park & waterslide, adjusting chemical levels, clean, change & back-wash filters, vacuum & brush pool to remove debris, repairs pumps and cleans pool areas. You will takes pride in maintaining sparkling clean water features. Experience required, CPO desired.
You get to play!! The staffing for our FUN ZONE must be enthusiastic & animated. Personality traits should be exciting, entertaining & FUN! you will have close Involvement with our guests implement all safety practices. You will be required to set up/tear down inflatables & a climbing wall, supervise the water slide, mini-golf & jumping pillow. You will maintain and clean and safe space for kids and adults to play.
You are the first line of contact and you you provide a WELCOMING atmosphere. You must have strong dedication to guest service, high attention to detail, be friendly and helpful and be willing to answer questions, resolve issues & communicates guests' needs to other departments. Duties include Reservations/registration and all other front of house duties.
Greet all Guests. Have a friendly, cheerful, and positive attitude. Must have the ability to efficiently process guest purchases, handle money accurately while engaging guest, answering questions and upsell. You must as an eye for detail and presentation ensuring a fully stocked and clean store. Some additional duties will include cleaning, facing shelves and stocking inventory.