Lone Mountain Ranch

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Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

The Auric Room is a unique and intimate culinary and wine and bourbon tasting experience housed in a space that is simultaneously contemporary and steeped in Montana heritage.  Members and their guests will find a private, 25-seat dining venue with booths, banquet tables, a 6 seat bar, private kitchen, private bathroom, and cigar terrace. Rustic reclaimed oak flooring and timber walls hearken to a different era while elements lie a thick black marble bar suspended on an ebonized base add mystery and a modern feel. The effect: an intimate, hidden zone of quiet hospitality specifically created for members.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary: The Line Cook position is essential to restaurant operations.  The Line Cook is responsible for preparing food and setting up other necessary supplies. They make sure everything has been set up correctly before starting work. They use specialized kitchen tools to prepare essential ingredients and create a consistent and quality finished food product for our restaurants and events.

Position Qualifications: : To perform this job successfully, the Line Cook must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• College degree and/or culinary experience in a high-volume, full-service restaurant or Culinary Program Curriculum; or equivalent combination of education and experience.
• Food handler certification 
• Trained in knife skills and basic kitchen equipment. 
• Ability to multitask under pressure and the ability to establish a positive rapport with many types of personalities. 
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and kitchen related software or equipment. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.
• ServSafe Certified

Position Duties include, but not limited to:

• Provide "excellent quality" and "presentation" of all food to the guests. The demonstration, preparation and execution of each menu item and the item specifications and presentation will be agreed upon. 
• Set up and stock sufficient levels of food products at line stations to assure a smooth service period, restocking items to avoid running out during service and in preparation for the next day.
• Complete new prep lists for the next day prior to end of shift.
• Follow and complete kitchen checklists and prep lists.
• Proper guest service requires that the food is produced on a timely basis and that the servers are well educated regarding the menu, giving special attention to special requests and allergies.
• Know and consistently comply with our standard portion size, cooking methods, quality standards and kitchen rules, policies, and procedures.   Use the proper utensils when serving food; weigh when needed; measure properly when following recipes.
• Prevent the spoiling and contamination of foods by following proper sanitation practices and ensuring compliance with policy and health regulations. 
• Ensure food quality standards are being followed by checking food temperatures and occasionally tasting food for consistency.
• Maintain a high level of cleanliness in the kitchen facilities, always following food safety and sanitation guidelines.        This includes washing and cleaning the kitchen, cooking utensils, equipment, refrigerators, and storage areas.
• Clean before leaving and assist in the daily and weekly cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and downstairs prep area. 
• Immediately report any maintenance or repairs needed to Chef de Cuisine or Executive Chef. 
• Create and maintain a sound working relationship with all preparation personnel. 
• Actively participate in training and development programs and maximizing opportunities for self-development.
• Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of community public affairs involvement.
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Work with the Human Resource Director to establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Copyright © 2024, ADP, Inc. All rights reserved.

Privacy|Legal|Requirements|Artificial Intelligence

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

The Auric Room is a unique and intimate culinary and wine and bourbon tasting experience housed in a space that is simultaneously contemporary and steeped in Montana heritage.  Members and their guests will find a private, 25-seat dining venue with booths, banquet tables, a 6 seat bar, private kitchen, private bathroom, and cigar terrace. Rustic reclaimed oak flooring and timber walls hearken to a different era while elements lie a thick black marble bar suspended on an ebonized base add mystery and a modern feel. The effect: an intimate, hidden zone of quiet hospitality specifically created for members. 

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:    The purpose of the position of Auric Room Server is to serve food, beverages, and miscellaneous items to our guests during dinner service, in a timely, hospitable, efficient, and accurate manner. All functions are carried out to maintain an environment of teamwork.   

Position Qualifications: : To perform this job successfully, the Auric Room Server must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• One year minimum of customer service experience preferably within the hospitality industry.  
• Excellent communication and presentation skills. 
• Highly motivated and flexible, possessing the ability to take initiative.  
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and job related software or equipment. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.

Position Duties include, but not limited to:

• Adhere to the Steps of Service:
  • Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP 
  • Opening spiel should include food & drink features, menu explanation/family style dining & suggestions 
  • Water should be poured within 2 minutes of the guest being sat 
  • The order should be taken in its entirety.  App, salads, entrees 
  • Bread service before apps, but after order is taken 
  • All silverware and share plates need to be set after the order is taken, and before food arrives 
  • Apps should be fully cleared as well as bread service if they are done 
  • All silverware and share plates are set before entrees arrive (table is marked/mis en place) 
  • Everything needs to be cleared except cocktail glasses / water glasses before crumbing 
  • Crumb table (this happens between every course) 
  • Present dessert menus/ verbal features and ice cream flavors 
  • Set for dessert  
  • Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill 
  • Pick up closed check before guests leave and give a final farewell 
  • Water and wine service needs to be maintained throughout the evening, even after the bill is paid.
  • Water carafes should only be placed on the table for large parties and upon guest request.
  • Bread service should be maintained as long as guest wish/when finished start clearing 
• Prepare and serve meal accompaniments to guests.  
• Perform side-work.  
• Open bottled wine for guests.  
• Bus and set tables, as needed.  
• Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso)  
• Assist with orders to go, as needed.
• Drink preparation that may include bar and barista service.  
• Seat guests and help with answering phones as business demands.  
• Perform other duties as assigned.  
• Communicate with support crew and management. 
• Actively participate in training and development programs and maximizing opportunities for self-development
• Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication.
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Work with the Human Resource Director to establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Must be able to work early morning shifts.

Copyright © 2024, ADP, Inc. All rights reserved.

Privacy|Legal|Requirements|Artificial Intelligence

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

The Auric Room is a unique and intimate culinary and wine and bourbon tasting experience housed in a space that is simultaneously contemporary and steeped in Montana heritage.  Members and their guests will find a private, 25-seat dining venue with booths, banquet tables, a 6 seat bar, private kitchen, private bathroom, and cigar terrace. Rustic reclaimed oak flooring and timber walls hearken to a different era while elements lie a thick black marble bar suspended on an ebonized base add mystery and a modern feel. The effect: an intimate, hidden zone of quiet hospitality specifically created for members. 

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:    The Dining Reservations Agent plays a pivotal role for the restaurant requiring high volume experience and being both proactive and driven to run the reservation department smoothly and efficiently. The Dining Reservations Agent assists guests in making, changing, and cancelling reservations over the phone, and answering questions.  Demonstrates a positive, upbeat, guest friendly tone relating to phone etiquette and provides fast, efficient, courteous service always.

 

Essential Functions: 

• • Provide exceptional customer service and assistance with general inquiries and reservations.
  • Take reservations via telephone, e-mail, and in person efficiently and effectively maximizing reservation capacities.
  • Warm and welcoming phone manner. 
  • Anticipate and service the guest’s needs before requests are made. 
  • Responds to all guest reservation requests and execute prompt, courteous and accurate guest service at all times. 
  • Establish and maintain consistent professional relations with all guests and customers.
  • Ensure adequate cover of the reservation operations at all times 
  • Ensure all guests receive a positive and professional impression of the restaurant 
  • To provide a speedy, efficient and professional level of service at all times. 
  • Excellent time management 
  • Positive attitude 
  • Great communication skills 
  • Coordinating special memos for large parties.
  • Answering phones in a timely manner
  • A complete knowledge of menu and all related menu items
  • A complete knowledge of Lone Mountain Ranch
  • Ability to handle guest concerns and questions in a thorough and professional manner.
  • The position is also responsible for completing other duties as assigned by management.
  • Attend regular sales and team meetings.
  • Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.

 

QUALIFICATION REQUIREMENTS: 

• • High school diploma or GED equivalent
  • Prefer (2) years’ experience in similar position or hospitality experience.
  • Prefer experience in luxury resorts, and independent hotel background.
  • Excellent verbal and written communication skills
  • Ability to work under pressure, remain organized and accessible to guests and team members.
  • Ability to work efficiently in a high-volume, fast-paced environment.
  • Familiarity with Windows-based software.
  • Professional image, representative of property image.
  • Exceptional telephone skills.
  • Ability to listen to guests effectively and resolve issues.
  • Must be detail-oriented.
  • Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
  • Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
  • Ability to speak effectively in English before groups such as customers or employees. 
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

 

 

Copyright © 2024, ADP, Inc. All rights reserved.

Privacy|Legal|Requirements|Artificial Intelligence

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:   Guest Experience Specialists are responsible for delivering guests with front desk and concierge services. They are the first impression for every guest.   Their duties include welcoming guests during arrival, managing to check in and check out procedures, assigning rooms to guests, process payments, delivering messages, and providing information to guests such as tourist locations, restaurant recommendations, and transport logistics. They must tend to customer queries and conflicts while working closely with staff personnel and bell service in providing customer service.

Position Qualifications: To perform this job successfully, the Guest Experience Specialist must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Absent extraordinary prior on-the-job experience, the Guest Experience Specialist position requires a High School diploma or general education degree (GED) and preferably either a two-year business degree in Business, Hospitality or related field (or equivalent combination of education and experience).
• Requires an occupationally significant combination of vocational education, apprentice training, on-the-job training, and essential experience in less responsible hospitality positions.
• Clear knowledge of the local area, including tourist destinations and of-the-moment options. 
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English before groups such as customers or employees. 
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, all Company-issued software programs implemented at the hotel, including but not limited to the following:  Microsoft Word, Microsoft Excel, Yield Management Systems programs, ALICE, Property Management System (PMS) programs, Central Reservation System programs, Company-issued internet browser programs and Company-issued electronic mail programs 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Position Duties include, but not limited to:

• Execute all aspects of the Lone Mountain of the transportation, front desk, rooms, retail, and activities, with direction from the Guest Experience Managers and Director of Guest Experience.
• Perform check-in and check-out procedures, including greeting guests and escorting to their cabin and reviewing bills upon check-out.
• Manage and maintain guest profiles in Property Management System; use guest preferences to personalize as many welcome amenities and guest experience as possible.
• Run arrival report at least once a day and use it to communicate details regarding arrivals to Guest Experience team and other departments.
• Communicate with all departments through morning and evening email reports, ensuring accurate information is distributed to all ranch team members.
• Be an Ambassador of Lone Mountain Ranch.
• Communicate room status with housekeeping to enable timely check-ins and check-outs; flag early arrivals, VIPS, special requests and/or “rush” rooms.
• Have knowledge of each cabin, share/review cabin features when escorting guests.
• Prepare registration documents for arrivals, include copy of itinerary, attach room keys and any information/messages for guests prior to their arrival.
• Review and be familiar with itineraries for arriving parties, be prepared to assist with answering questions, changing schedules and/or adding to schedules.
• Have extensive knowledge of the ranch property and services, and the Big Sky area.  Provide guests with recommendations for dining, shopping, directions, and other requests
• Review logbook and comments/complaints at the beginning of shift, add any important information during shift.  Communicate important information with previous and next shift.
• Receive packages, mail and messages for guests, coordinate delivery to cabins.
• Actively engage with all department managers to share ideas and guest preferences.
• Liaise and build relationships with repeat guests, using ALICE/guest profiles to track their preferences.
• Assist with the handling of all pre and post VIP/repeat guest requests and follow up.
• Assist Nordic/Nature and Retail with activity information/gear, rentals, and retail purchases.
• Able to assist with transportation, luggage delivery, and housekeeping when staffing or volume creates a need.
• Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining a professional manner at all times.
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Work with the Human Resource Director to establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 75 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Copyright © 2024, ADP, Inc. All rights reserved.

Privacy|Legal|Requirements|Artificial Intelligence

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary: The Host is responsible for welcoming customers and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.  The Host will also assist the servers as needed with serving, water service and resetting tables.

Position Qualifications: : To perform this job successfully, the Host must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• One year minimum of customer service experience preferably within the hospitality industry.  
• Excellent communication and presentation skills. 
• Highly motivated and flexible, possessing the ability to take initiative.  
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and job related software or equipment. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.

Position Duties include, but not limited to:

• • • • Adhere to the Steps of Service:
        • Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP 
        • Opening spiel should include food & drink features, menu explanation/family style dining & suggestions 
        • Water should be poured within 2 minutes of the guest being sat 
        • The order should be taken in its entirety.  App, salads, entrees 
        • Bread service before apps, but after order is taken 
        • All silverware and share plates need to be set after the order is taken, and before food arrives 
        • Apps should be fully cleared as well as bread service if they are done 
        • All silverware and share plates are set before entrees arrive (table is marked/mis en place) 
        • Everything needs to be cleared except cocktail glasses / water glasses before crumbing 
        • Crumb table (this happens between every course) 
        • Present dessert menus/ verbal features and ice cream flavors 
        • Set for dessert  
        • Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill 
        • Pick up closed check before guests leave and give a final farewell 
        • Water and wine service needs to be maintained throughout the evening, even after the bill is paid.
        • Water carafes should only be placed on the table for large parties and upon guest request  
        • Bread service should be maintained as long as guest wish/when finished start clearing 
      • Perform side-work.  
      • Bus and set tables, as needed.  
      • Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso)  
      • Assist with orders to go, as needed.  
      • Assist with drink preparation that may include bar and barista service.  
      • Seat guests and help with answering phones as business demands.  
      • Perform other duties as assigned.  
      • Communicate with support crew and management. 
      • Actively participate in training and development programs and maximizing opportunities for self-development
      • Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication.
      • Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Copyright © 2024, ADP, Inc. All rights reserved.

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Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary: The Line Cook position is essential to restaurant operations.  The Line Cook is responsible for preparing food and setting up other necessary supplies. They make sure everything has been set up correctly before starting work. They use specialized kitchen tools to prepare essential ingredients and create a consistent and quality finished food product for our restaurants and events.

Position Qualifications: : To perform this job successfully, the Line Cook must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• College degree and/or culinary experience in a high-volume, full-service restaurant or Culinary Program Curriculum; or equivalent combination of education and experience.
• Food handler certification 
• Trained in knife skills and basic kitchen equipment. 
• Ability to multitask under pressure and the ability to establish a positive rapport with many types of personalities. 
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and kitchen related software or equipment. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.
• ServSafe Certified

Position Duties include, but not limited to:

• Provide "excellent quality" and "presentation" of all food to the guests. The demonstration, preparation and execution of each menu item and the item specifications and presentation will be agreed upon. 
• Set up and stock sufficient levels of food products at line stations to assure a smooth service period, restocking items to avoid running out during service and in preparation for the next day.
• Complete new prep lists for the next day prior to end of shift.
• Follow and complete kitchen checklists and prep lists.
• Proper guest service requires that the food is produced on a timely basis and that the servers are well educated regarding the menu, giving special attention to special requests and allergies.
• Know and consistently comply with our standard portion size, cooking methods, quality standards and kitchen rules, policies, and procedures.   Use the proper utensils when serving food; weigh when needed; measure properly when following recipes.
• Prevent the spoiling and contamination of foods by following proper sanitation practices and ensuring compliance with policy and health regulations. 
• Ensure food quality standards are being followed by checking food temperatures and occasionally tasting food for consistency.
• Maintain a high level of cleanliness in the kitchen facilities, always following food safety and sanitation guidelines.        This includes washing and cleaning the kitchen, cooking utensils, equipment, refrigerators, and storage areas.
• Clean before leaving and assist in the daily and weekly cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and downstairs prep area. 
• Immediately report any maintenance or repairs needed to Chef de Cuisine or Executive Chef. 
• Create and maintain a sound working relationship with all preparation personnel. 
• Actively participate in training and development programs and maximizing opportunities for self-development.
• Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of community public affairs involvement.
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Work with the Human Resource Director to establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Copyright © 2024, ADP, Inc. All rights reserved.

 

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary: The Line Cook position is essential to restaurant operations.  The Line Cook is responsible for preparing food and setting up other necessary supplies. They make sure everything has been set up correctly before starting work. They use specialized kitchen tools to prepare essential ingredients and create a consistent and quality finished food product for our restaurants and events.

Position Qualifications: : To perform this job successfully, the Line Cook must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• College degree and/or culinary experience in a high-volume, full-service restaurant or Culinary Program Curriculum; or equivalent combination of education and experience.
• Food handler certification 
• Trained in knife skills and basic kitchen equipment. 
• Ability to multitask under pressure and the ability to establish a positive rapport with many types of personalities. 
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and kitchen related software or equipment. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.
• ServSafe Certified

Position Duties include, but not limited to:

• Provide "excellent quality" and "presentation" of all food to the guests. The demonstration, preparation and execution of each menu item and the item specifications and presentation will be agreed upon. 
• Set up and stock sufficient levels of food products at line stations to assure a smooth service period, restocking items to avoid running out during service and in preparation for the next day.
• Complete new prep lists for the next day prior to end of shift.
• Follow and complete kitchen checklists and prep lists.
• Proper guest service requires that the food is produced on a timely basis and that the servers are well educated regarding the menu, giving special attention to special requests and allergies.
• Know and consistently comply with our standard portion size, cooking methods, quality standards and kitchen rules, policies, and procedures.   Use the proper utensils when serving food; weigh when needed; measure properly when following recipes.
• Prevent the spoiling and contamination of foods by following proper sanitation practices and ensuring compliance with policy and health regulations. 
• Ensure food quality standards are being followed by checking food temperatures and occasionally tasting food for consistency.
• Maintain a high level of cleanliness in the kitchen facilities, always following food safety and sanitation guidelines.        This includes washing and cleaning the kitchen, cooking utensils, equipment, refrigerators, and storage areas.
• Clean before leaving and assist in the daily and weekly cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and downstairs prep area. 
• Immediately report any maintenance or repairs needed to Chef de Cuisine or Executive Chef. 
• Create and maintain a sound working relationship with all preparation personnel. 
• Actively participate in training and development programs and maximizing opportunities for self-development.
• Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of community public affairs involvement.
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Work with the Human Resource Director to establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:    The Maintenance Technician executes the daily activities of the maintenance department. Work includes timely completions of preventative maintenance, equipment repair, compliance with all safety certifications and standards of operation, and day to day guest, lodging, property and employee housing needs. 

Position Qualifications: : To perform this job successfully, the Maintenance Technician must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 2 years’ experience in property maintenance or related field such as carpentry, electrical, or other related field.
• Must have a valid US driver’s license and clear driving record.
• Requires an occupationally significant combination of vocational education, apprentice training, on-the-job training, and essential experience in maintenance and mountain operations.
• Must have observational skills which demonstrate an ability to anticipate the needs of guests and team members alike.
• Superior leadership and guest service skills.  
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English before groups such as customers or employees. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.

Position Duties include, but not limited to:

• Responsible for all overnight emergency calls. 
• Execution of employee housing, including inspections, rule enforcement, maintenance and improvement projects.
• Develop and maintain positive customer relationships, processing complaints and responding to customer’s needs.
• Responsible for creating, implementing, and measuring success of annual Mountain Operations plan in alignment with company's strategic plan & resort wide initiatives 
• Snow and Summer Terrain Operations; Snow Removal, Snow Making, Grooming, Terrain Parks and Slope Maintenance. 
• Vehicle Maintenance.
• Parking enforcement
• Meet service standards daily.
• Mett all maintenance standards are reflective of the goals outlined by Management.
• Submit all required reports and paperwork; including, but not limited to, timecards and maintenance logs.
• Proactively finding cost savings in budget and adjusting budget as necessary for variances so expenses come in at or below budgeted. 
• Develop and maintain relationships with vendors, including setting expectations with vendors, processing vendor invoices promptly and ensuring the best value available (best price for the service or product supplied).
• Develop and maintain good working relationships with local community and all concierge services and community businesses.
• Coordinate with all departments at Lone Mountain Ranch to achieve highest levels of guest service and staff morale. 
• Ensure all OSHA and safety standards and requirements are met and maintained; develop and implement safety training for Mountain Operations Division.
• Approach challenges with a proactive and solutions-based approach; develop management backup for areas of responsibility in case of absence.
• Responsible for all maintenance equipment inventory; including maintaining inventory, and ordering.
• Actively participate in training and development programs and maximizing opportunities for self-development
• Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of community public affairs involvement
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Communicate with Human Resources regarding employment term, attendance, injury, issues, and housing.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 75 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Must be physically able to navigate unpaved terrain between cabins and buildings, at times pulling a cart or carrying supplies.
• Weather conditions when moving around outside can be in temperatures as low as -30° F, on icy and snowy terrain.
• Must be able to work alone and with minimal supervision. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Salary Range: $13.00 To 13.00 Hourly

 

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:    The purpose of the position of AM Server is to serve food, beverages, and miscellaneous items to our guests during breakfast and lunch service,  in a timely, hospitable, efficient, and accurate manner. All functions are carried out to maintain an environment of teamwork.  

Position Qualifications: : To perform this job successfully, the AM Server must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• One year minimum of customer service experience preferably within the hospitality industry.  
• Excellent communication and presentation skills. 
• Highly motivated and flexible, possessing the ability to take initiative.  
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and job related software or equipment. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.

Position Duties include, but not limited to:

• Adhere to the Steps of Service:
  • Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP 
  • Opening spiel should include food & drink features, menu explanation/family style dining & suggestions 
  • Water should be poured within 2 minutes of the guest being sat 
  • The order should be taken in its entirety.  App, salads, entrees 
  • Bread service before apps, but after order is taken 
  • All silverware and share plates need to be set after the order is taken, and before food arrives 
  • Apps should be fully cleared as well as bread service if they are done 
  • All silverware and share plates are set before entrees arrive (table is marked/mis en place) 
  • Everything needs to be cleared except cocktail glasses / water glasses before crumbing 
  • Crumb table (this happens between every course) 
  • Present dessert menus/ verbal features and ice cream flavors 
  • Set for dessert  
  • Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill 
  • Pick up closed check before guests leave and give a final farewell 
  • Water and wine service needs to be maintained throughout the evening, even after the bill is paid.
  • Water carafes should only be placed on the table for large parties and upon guest request.
  • Bread service should be maintained as long as guest wish/when finished start clearing 
• Prepare and serve meal accompaniments to guests.  
• Perform side-work.  
• Open bottled wine for guests.  
• Bus and set tables, as needed.  
• Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso)  
• Assist with orders to go, as needed.
• Drink preparation that may include bar and barista service.  
• Seat guests and help with answering phones as business demands.  
• Perform other duties as assigned.  
• Communicate with support crew and management. 
• Actively participate in training and development programs and maximizing opportunities for self-development
• Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication.
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Work with the Human Resource Director to establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Must be able to work early morning shifts.
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:    The Wrangler is responsible for the guest experience and safety of guests in every aspect of the Horse Program.  Wranglers are responsible for conducting safe trail rides and instructing guests how to participate in horse activities in a safe manner. Wranglers are responsible for the care and safety of the herd and maintenance of trails, fencing and barn yard facilities. 

Position Qualifications: : To perform this job successfully, the Wrangler must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Absent extraordinary prior on-the-job experience, the Wrangler position requires advanced riding skills with horses of varied levels.
• Requires an occupationally significant combination of vocational education, apprentice training, on-the-job training, and essential experience in less responsible group sales and event management positions.
• Experience driving a team/wagon or hauling livestock a plus.
• Clear knowledge of the local area, including tourist destinations and of-the-moment options. 
• First Aid/CPR certification preferred. 
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, required Company used software programs, including but not limited to the following: Microsoft Word, Microsoft Excel, ALICE, Payroll programs, and Company-issued internet browser programs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Position Duties include, but not limited to:

• The ability to retain knowledge of herd—know every horse name and their riding level. 
• Responsible for care of herd—food and water, supplements, medications, assist head wrangler with first aid and vetting. Familiarity with herd and daily monitoring for lameness, injuries, colic, etc. Feeding includes operation of tractor and other heavy machinery. 
• Maintain barnyard cleanliness and maintenance—cleaning stalls, cleaning barn, repairing broken items, noting when items are missing or broken beyond repair, cleaning tack regularly, ensuring guest facing areas are free of trash, horse poop, hazards, and everything is organized 
• Maintain corral cleanliness and maintenance—repairing fences, removing large rocks and hazards from corrals and feedlot, keeping areas safe for horses and guests 
• Communicate with Head Wrangler and Horse Program manager barn and horse needs 
• Communicate with Head Wrangler and Horse Program manager guest needs, inquiries, compliments, and complaints.  
• Interact with guests who come down to barnyard, educating about safety around horses and knowledge of herd and barn systems 
• Instruct guests how to ride horses and instruct guests on certain skills to keep them safe and advance their riding ability, including young children  
• Lead guests on trail rides—thorough knowledge of our trail systems and off-property trail systems, monitoring trail conditions and guest comfort levels to constantly assess safety of guests and horses.
• Knowledge of Lone Mountain Ranch history and the environment we ride through, greater Yellowstone Ecosystem 
• Knowledge of tack and harnesses, ability to tack up 15-20 horses per day, untack horses, store tack properly, groom horses. 
• Harness teams of draft horses and drive wagons pulled by teams 
• First aid and CPR—ability to assist guests and other wranglers with injuries  
• Ability to drive a truck and haul a trailer full of horses 
• Ability to load and unload horses from a trailer 
• Ability to ride horses at a variety of levels 
• Administer basic first aid to horses if there are any kicks, bites or scrapes on horses; report any health issues that may require vet service to manager.
• Ensure that horses are properly cooled and stabled after each shift
• Must be able to think and work as a team player
• Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of community public affairs involvement
• Maintain positive working relationships with co-workers and provide support to other departments as needed.
• Ensure guest satisfaction with excellent customer service, attention to detail and quality delivery.
• Complete all paperwork and timecard entries in a timely manner.
• Comply with Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Communicate with Human Resources regarding employment term, attendance, injury, issues, and housing.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 75 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed, which may include early mornings, nights, weekends, and holidays.
• Must be able to work alone and with minimal supervision. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

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Housekeeper- Room Attendant- Year Round

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:    The Room Attendant is responsible for cleaning and servicing guest cabins and public areas to provide a memorable, pleasant, and comfortable experience for guests. They ensure that all rooms are inviting, clean and staged, and they address all guest queries politely and knowledgeably.

Position Qualifications: : To perform this job successfully, the Room Attendant must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent.
• Qualified experience pertinent to hospitality and/or outdoor recreation.
• Valid US Driver’s License required,
• First Aid & CPR Certification (can be completed during the current season)
• Must have excellent guest service and interpersonal skills.
• Must have excellent communication skills and be able to carry out oral and written instructions, requesting clarification when needed.
• Must have basic knowledge of word processing and spreadsheet programs, and internet navigation.
• Experience working with guests of all ages in the guest service industry preferred.
• Knowledge of the local area preferred.
• Experience teaching, coaching, or mentoring preferred.
• Must be able to develop and maintain effective working relationships and perform well in a team.
• Requires an occupationally significant combination of vocational education, apprentice training, on-the-job training, and essential experience in less responsible operator positions.
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English with customers or employees. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Position Duties include, but not limited to:

• Greet guests and respond to queries in a timely manner.
• Perform daily housekeeping cleaning duties as part of the housekeeping team
• Change bed linen and make beds; bring any damaged linens to the attention of housekeeping management team.
• Replace used towels and other bathroom amenities, such as shampoo and soap; bring any damaged towels or dispensers to the attention of the housekeeping management team.
• Sweep and mop floors, Vacuum carpets and rugs.
• Dust and polish furniture.
• Empty trash containers.
• Restock beverages and/or food items in cabin refrigerators
• Clean and restock public areas/bathrooms, including the offices, restaurant, Outpost and miscellaneous trash lying around ranch.
• Report all technical issues and maintenance needs upon discovery.
• Return and restock cleaning cart/gator at shift end.
• Make sure laundry is kept up and linens are available when needed.
• Inspect room upon completion of cleaning to ensure that standards of cleanliness have been met.
• Communicate room status to enable timely check-ins and check-outs and that early arrivals, VIPS, special requests and/or “rush” rooms are ready in advance of arrivals and needs.
• Execute coffee service and turn down service per ranch standards and make sure coffee service and turn down amenities are being delivered and placed properly.
• Have thorough knowledge of each cabin, and ensure cabins are cleaned, supplied, and meet the aesthetic guidelines to ensure a positive guest experience.
• Report any maintenance problems observed in cabins or around the ranch to Maintenance, making sure that all the cabins are in proper working order before being guest check in.
• Maintain a professional and helpful attitude whilst on duty towards guests and coworkers.
• Deal with the public, customers, employees, community members and government officials with tact and courtesy, fostering positive relationships and always maintaining a professional manner.
• Maintain positive working relationships with co-workers and provide support to other departments as needed.
• Ensure guest satisfaction with excellent customer service, attention to detail and quality delivery.
• Complete all paperwork and timecard entries in a timely manner.
• Comply with Company’s operating controls, SOP’s, policies, procedures, safety, and service standards.
• Communicate with Human Resources regarding employment term, attendance, injury, issues, and housing.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 75 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Must be physically able to navigate unpaved terrain between cabins and buildings, at times pulling a cart or carrying supplies.
• Weather conditions when moving around outside can be in temperatures as low as -30° F, on icy and snowy terrain.
• Must be able to work alone and with minimal supervision. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:    Those working in Outdoor Youth Adventures are responsible for organizing and supervising pre-school, youth and teens in recreational activities including, but not limited to, arts and crafts, sports, ranch educational programs and outdoor activities.  Responsible for emergency procedures, record keeping, daily program preparation, schedules, and evaluations.  Responsible for the overall safety of those participating in the program.  

Position Qualifications: : To perform this job successfully, the Outdoor Youth Adventures must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent required, some college is preferred.
• Previous experience working with youth; experience with youth programs, recreational and leisure activities is preferred.
• Valid US Driver’s License required.
• First Aid & CPR Certification (can be completed during the current season)
• Must have excellent guest service and interpersonal skills.
• Must have excellent communication skills and be able to carry out oral and written instructions, requesting clarification when needed.
• Knowledge of the local area preferred.
• Experience teaching, coaching, or mentoring preferred.
• Must be available to work holidays and weekends.
• Must be able to develop and maintain effective working relationships and perform well in a team.  
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English with customers or employees. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Position Duties include, but not limited to:

• Knowledgeable of LMR/OYA policies and procedures
• Assist in the facilitation of all activities and experience; ensure the OYA participants are having an amazing experience – beyond babysitting.
• Willingness to adjust curriculum for the specific needs of the OYA participants.
• Administer first aid, handle emergency situations, and follow program protocol as necessary.
• Follow the proper protocol for assessing participant’s medication needs and follow the provided instructions/information accordingly. 
• Engage OYA participants during drop-off, pick-up, and other down periods.
• Encourage respect for personal property, camp equipment, and facilities.
• Responsible for cleanup of equipment and supplies at the end of the day
• Effectively communicate all guest activity offerings externally and internally. 
• Ensure safety protocols and Ranch standard operating procedures are communicated to crew members and adhered to 100% of the time. 
• During scheduled work hours take general phone calls to the Outpost, direct phone calls to appropriate department, and pertain to activity related inquiries by phone and/or email engage guests and respond according to Ranch procedures. 
• Participate in PMS system trainings and utilize PMS system in the Outpost at every opportunity. 
• Commit to general work schedule for duration of entire season, changes to schedule must be approved two weeks in advance. 
• Assist with tasks in the Outpost as directed by Guest Experience Management and the General Manager. 
• Maintain quality of outdoor equipment, insure it is in the best condition for guest use, assist with the renting, fitting and return of rental equipment into inventory.  
• Approach all challenges with a solutions-oriented mindset. 
• Assist other Ranch departments as required. 
• Exhibit punctuality and time management skills while completing assigned tasks including reliably clocking in and out for shifts and breaks.
• Maintain a commitment to learning and improvement by evaluating personal performance and accepting feedback from crew members and leadership.
• Report any potentially harmful equipment or situations as well as accidents or incidents to the immediate leadership without delay.
• Contribute to team efforts by participating in job sharing, accepting diverse assignments, and maintaining a positive and friendly attitude and demeanor in all ranch guests and external interactions.
• Assume responsibility for the cleanliness of the Outpost, the safety of self, guests, and employees, and participating in all safety and service meetings.
• Meet guest experience service level objectives and department goals as set forth by the leadership.
• Maintain flexible work hours (short days, ride breaks, etc.) with the ability to respond to changes in the work environment (weather, on site events, etc.).
• Assist the Guest Experience Managers, Director of Guest experience and other departments with coordination and administrative duties as needed.
• Deal with the public, customers, employees, community members and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of community public affairs involvement.
• Maintain positive working relationships with co-workers and provide support to other departments as needed.
• Ensure guest satisfaction with excellent customer service, attention to detail and quality delivery.
• Complete all paperwork and timecard entries in a timely manner.
• Comply with Company’s operating controls, SOP’s, policies, procedures, safety, and service standards.
• Communicate with Human Resources regarding employment term, attendance, injury, issues, and housing.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; bend with load in arms and talk or hear. The employee must be able to stand and/or sit for extended periods, run, reach, walk, bend and stoop and frequently lift and/or move up to 50 pounds.   Must be able to ascend and descend terrain and navigate uneven and or slippery terrain on skis and on foot. Frequency of the physical functions is based on project and may occur throughout the day or for the entire day.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed, which may include early mornings, nights, weekends, and holidays.
• Must be able to work alone and with minimal supervision. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:    The Retail Clerk is responsible for supporting the daily operations of a retail store by maintaining positive relationships with customers and organizing display shelves. Their duties include greeting customers and helping them find specific products within the store, taking inventory of products and restocking shelves as needed and managing the POS system to administer refunds or process payments for customers.

Position Qualifications: : To perform this job successfully, the Retail Clerk must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

One year minimum of customer service experience preferably within the hospitality industry.  
Excellent communication and presentation skills. 
Highly motivated and flexible, possessing the ability to take initiative.  
Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
Ability to speak effectively in English before groups such as customers or employees. 
Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and job-related software or equipment. 
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to troubleshoot and problem solve quickly.
Position Duties include, but not limited to:

Greet customers as they enter the store; assist with purchases and or ranch information.
Work the point-of-sale counter to process transactions.
Assist customers in locating products by going through the inventory.
Assist customer to find items that are not available in the store based on customer requests.
Suggest items to customers based on their selections and/or needs.
Enter sales data and customer data into the company database.
Keep records of special orders.
Monitor the merchandise and notify manager when items need to be restocked.
Arrange items attractively to engage customers.
Assist with ordering and receiving stock.
Assist with ensuring that all retail items are received priced properly.
In charge of conducting a monthly inventory by the 5th of each month of all Retail Inventory. 
Ensure all retail displays are presentable and merchandised properly daily 
Assist with uniform distribution.
Receive employee uniforms when returned.
Build customer relationships; both internal and external.
Perform other duties as assigned.  
Actively participate in training and development programs and maximizing opportunities for self-development
Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication.
Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
Communicate with Human Resources regarding employment term, attendance, injury, issues, and housing.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
Must be able to change activity frequently and cope with interruptions.
Must be able to work when needed, which may include early mornings, nights, weekends, and holidays.
Must be able to work alone and with minimal supervision. 
Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.
Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:   The Pastry Chef position is essential to restaurant operations.  The Pastry Cook is responsible for producing a creative spread of seasonal products and amenities.  Assist the Pastry Chef in providing high-end catering for ancillary events.

Position Qualifications: To perform this job successfully, the Pastry Chef must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• College degree and/or culinary experience in a high-volume, full-service restaurant or Culinary Program Curriculum; or equivalent combination of education and experience.
• Food handler certification 
• Familiar with kitchen equipment and able to safely operate it.
• Ability to multitask under pressure and the ability to establish a positive rapport with many types of personalities. 
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and kitchen related software or equipment. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.
• Ability to follow detailed instructions.

Position Duties include, but not limited to:

• Provide "excellent quality" and "presentation" of all food to the guests. 
• Prepare fresh pastries and breads for a three-service restaurant.
• Complete new prep lists for the next day prior to end of shift.
• Ability to maneuver a high-volume kitchen with ease.
• Follow and complete kitchen checklists and prep lists.
• Know and consistently comply with our standard portion size, cooking methods, quality standards and kitchen rules, policies, and procedures.   
• Prevent the spoiling and contamination of foods by following proper sanitation practices and ensuring compliance with policy and health regulations. 
• Ensure food quality standards are being followed by checking food temperatures and occasionally tasting food for consistency.
• Maintain a high level of cleanliness in the kitchen facilities, always following food safety and sanitation guidelines.        This includes washing and cleaning the kitchen, cooking utensils, equipment, refrigerators, and storage areas.
• Clean before leaving and assist in the daily and weekly cleaning of the pantry and prep area.
• Immediately report any maintenance or repairs needed to Executive Chef. 
• Create and maintain a sound working relationship with all preparation personnel. 
• Actively participate in training and development programs and maximizing opportunities for self-development\
• Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of community public affairs involvement
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Work with the Human Resource Director to establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary: :   The purpose of the position of Bartender is to work directly with customers by mixing and serving drink orders. A Bartender’s responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies. Bartenders also handle food orders directly from customers or the wait staff and inform customers of any specials. They ensure food and beverage compliance, restock bar inventory, decide menu items and manage the overall bar operations.

Position Qualifications: : To perform this job successfully, the Bartender must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven work experience as a Bartender, with excellent knowledge of missing, garnishing and serving drinks.
• One year minimum of customer service experience preferably within the hospitality industry.  
• ServSafe Certification
• Positive attitude, and excellent communication and presentation skills. 
• Highly motivated and flexible, possessing the ability to take initiative.  
• Ability to be organized and manage time and service needs effectively and efficiently.
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and job-related software or equipment. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.

Position Duties include, but not limited to:

• Adhere to the Steps of Service as they apply to the saloon or bar setting or in support of restaurant operations.
• Take beverage orders from customers or wait staff and serving drinks as requested
• Mix drinks using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
• Check identification to verify legal age requirements for all customers
• Monitor all patrons for alcohol intake to appropriate levels
• Assist in ensuring patrons have a safe ride home, calling a taxi or Uber when appropriate
• Provide a positive and friendly guest experience by interacting with patrons
• Keep bar area clean, safe and organized
• Maintain a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
• Organize the bar area to streamline drink preparation and inventory
• Slice, pit, and prepare fruit garnishes for drinks
• Interact with customers, stay guest focused and nurture an excellent guest experience
• Assess customers’ needs and preferences and make recommendations. 
• Mix ingredients necessary  to prepare cocktails.
• Restock and replenish bar inventory and supplies.
• Communicate order needs for liquor, beer, wine, and other supplies
• Comply with all food and beverage regulations.
• Prepare and serve meal accompaniments to guests.  
• Open bottled wine for guests.  
• Bus and set tables, as needed.  
• Assist with orders to go, as needed.  
• Perform other duties as assigned.  
• Communicate with support crew and management. 
• Actively participate in training and development programs and maximizing opportunities for self-development
• Deals with the public, customers, employees, community members and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication.
• Maintain positive working relationships with co-workers and provide support to other departments as needed.
• Ensure guest satisfaction with excellent customer service, attention to detail and quality delivery.
• Complete all paperwork and timecard entries in a timely manner.
• Comply with Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Communicate with Human Resources regarding employment term, attendance, injury, issues, and housing.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work quickly and methodically in a fast-paced environment.
• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

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Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:    The Naturalist is responsible for leading the curation and delivery of world-class activity experiences that safely and fully engage the guests of Lone Mountain Ranch in the vast recreational pursuits available throughout our region. The Naturalist will work with the Activities Manager and Guest Experience Managers to coordinate all elements of the activity program; including training regimens, adherence to Standard Operating Procedures, reporting of commercial use on public and federal lands, form submission for special permits, record keeping and regulatory compliance required by the Department of Transportation, inventory management of all outdoor gear and rental equipment, the logistical management and presentation of picnics and outdoor dining experiences according to standards, with all of the above efforts geared towards consistently achieving the highest levels of guest satisfaction.    

Position Qualifications: : To perform this job successfully, the Naturalist must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent.
• Qualified experience pertinent to hospitality and/or outdoor recreation.
• Valid US Driver’s License required,
• First Aid & CPR Certification (can be completed during the current season)
• Must have excellent guest service and interpersonal skills.
• Must have excellent communication skills and be able to carry out oral and written instructions, requesting clarification when needed.
• Must have basic knowledge of word processing and spreadsheet programs, and internet navigation.
• Experience working with guests of all ages in the guest service industry preferred.
• Knowledge of the local area preferred.
• Experience teaching, coaching, or mentoring preferred.
• Must be able to develop and maintain effective working relationships and perform well in a team.
• Requires an occupationally significant combination of vocational education, apprentice training, on-the-job training, and essential experience in less responsible operator positions.
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English with customers or employees. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Position Duties include, but not limited to:

• Effectively communicate all guest activity offerings externally and internally. 
• Ensure all trip information and driver logs are accurately recorded for the purposes of complying with State and Federal commercial use and transportation requirements for the purpose of timely and accurate reporting of such activities as required by requisite agencies. 
• Ensure safety protocols and Ranch standard operating procedures are communicated to crew members and adhered to 100% of the time. 
• Maintain current guide licensing requirements and first-aid certifications. 
• During scheduled work hours take general phone calls to the Outpost, direct phone calls to appropriate department, and pertain to activity related inquiries by phone and/or email engage guests and respond according to Ranch procedures. 
• As it pertains to vehicles, commercial use of public and federal lands, Guides to prepare and submit reports as needed by the Ranch. 
• As scheduled by Sales, Front Desk, and Activities Manager, Guides to meet with Ranch guests to provide an overview and orientation of Activity programs available during their stay. 
• At regularly scheduled times, engage guests and promote the Activity programming at the Horn and Cantle Restaurant and Saloon, the Ranch Hall, or at other locations as determined by Guest Experience Management and the General Manager. 
• Participate in PMS system trainings and utilize PMS system in the Outpost at every opportunity. 
• Commit to general work schedule for duration of entire season, changes to schedule must be approved two weeks in advance. 
• Whenever possible, take picnic orders directly from guests and submit according to Ranch procedures. Additionally, serve meals in the field according to Ranch standards. 
• Assist with tasks in the Outpost as directed by Guest Experience Management and the General Manager. 
• Participate and assist with capturing and generating content for social media, Marketing initiatives, blogs, and train team members to do the same. 
• Actively engage and host members of the Media, company representatives, VIPs as needed by the Ranch. 
• Maintain quality of outdoor equipment, insure it is in the best condition for guest use, assist with the renting, fitting and return of rental equipment into inventory.  
• Facilitate and encourage guest feedback following all trips and work with AGM to implement positive improvements. 
• Encourage guest reviews on social media and respond to reviews on social media. 
• Approach all challenges with a solutions-oriented mindset. 
• Assist other Ranch departments as required. 
• Exhibit punctuality and time management skills while completing assigned tasks including reliably clocking in and out for shifts and breaks.
• Maintain a commitment to learning and improvement by evaluating personal performance and accepting feedback from crew members and leadership.
• Report any potentially harmful equipment or situations as well as accidents or incidents to the immediate leadership without delay.
• Contribute to team efforts by participating in job sharing, accepting diverse assignments, and maintaining a positive and friendly attitude and demeanor in all ranch guests and external interactions.
• Assume responsibility for the cleanliness of the Outpost, the safety of self, guests, and employees, and participating in all safety and service meetings.
• Meet guest experience service level objectives and department goals as set forth by the leadership.
• Maintain flexible work hours (short days, ride breaks, etc.) with the ability to respond to changes in the work environment (weather, on site events, etc.).
• Assist the Guest Experience Managers, Director of Guest experience and other departments with coordination and administrative duties as needed.
• Deal with the public, customers, employees, community members and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of community public affairs involvement.
• Maintain positive working relationships with co-workers and provide support to other departments as needed.
• Ensure guest satisfaction with excellent customer service, attention to detail and quality delivery.
• Complete all paperwork and timecard entries in a timely manner.
• Comply with Company’s operating controls, SOP’s, policies, procedures, safety, and service standards.
• Communicate with Human Resources regarding employment term, attendance, injury, issues, and housing.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; bend with load in arms and talk or hear. The employee must be able to stand and/or sit for extended periods, run, reach, walk, bend and stoop and frequently lift and/or move up to 50 pounds.   Must be able to ascend and descend terrain and navigate uneven and or slippery terrain on skis and on foot. Frequency of the physical functions is based on project and may occur throughout the day or for the entire day.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed, which may include early mornings, nights, weekends, and holidays.
• Must be able to work alone and with minimal supervision. 
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

 

 

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:   The Driver’s main responsibility is to safely transport guests upon arrival, departure and any other driving-related duties on or off ranch.  Additionally, a Driver should assist other departments for their transportation requirements and is responsible for the upkeep of the vehicle at all times, including interior and exterior cleanliness.  A Driver must provide excellent service per the ranch’s standards.

Position Qualifications: : To perform this job successfully, the Driver must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Valid US Drivers License is Required; CDL A or B Preferred.
• Clear drivers record with no violations in the last five (5) years.
• High School diploma or similar education preferred.
• Ability to multitask under pressure and the ability to establish a positive rapport with many types of personalities. 
• Two to three years prior hotel experience in a similar role preferred.
• Experience driving in all road conditions including rain, snow and ice.
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to pay attention to detail is an important skill for Drivers. This is because they must follow a specific route and adhere to the time schedule. They must also ensure that they don’t overfill the shuttle with passengers and that they don’t leave any passengers behind.
• Ability to provide customer service and interact with customers in a friendly and helpful manner. As a Driver, you may be responsible for greeting passengers, answering questions, and providing directions. Customer service skills can help you provide a positive experience for your passengers
• Ability to sustain prolonged physical activity. As a Driver, you may need to drive for long periods of time and operate a vehicle that requires physical exertion. Having good physical stamina can help you maintain your health and safety while on the job.
• Ability to clearly communicate.  Communication is the act of exchanging information. As a Driver, you may need to communicate with passengers, other drivers, and other staff members. You should be able to clearly explain routes, answer questions and provide information about your company. You should also be able to communicate with passengers in an emergency.
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and job related software or equipment. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.

Position Duties include, but not limited to:

• Able to meet the comfort requirements of the guests and customers.
• Able to drive in a safe and efficient manner; obey all traffic and driving regulations, like speed limit, always.
• Responsible to assist the guests in any travel or destination regarding issues by applying his/ her knowledge of the local area.
• Able to keep a record of all the incidents while driving, for example, any accidents or tickets; able to follow all designated SOP's for any vehicle breakdowns and accidents.
• Able to ensure safe and easy travel for the guests and customers to/from their destinations or to/from the ranch.
• Able to file the record of the timings for which the vehicle was used and the purpose to his/ her superior; maintain proper records of the trip starting and ending miles.
• Ensure the safety of the guests and customer while travelling and the security of their belonging while travelling or attending an activity.
• Ensure that the guests are wearing seat belts.
• Able to welcome the guests properly at the airport and assist with the luggage as and when required
• Able to maintain a positive conversation with the guests; able to provide information on ranches amenities, activities, restaurants and any places of interest near ranch.
• Have a good knowledge of the ranch's facilities and services; able to provide details on room features like wifi, tea/coffee maker and other amenities if asked by the guest.
• Ensure guest luggage is transported to and from check in/check out (Outpost).
• Provide the complimentary food and beverage (as per ranch SOP) once the guest is seated comfortably in the car.
• Follow the standard route and reporting time schedule at all times.
• Forward or report all guest complaints, problems, or incidents to the Guest Experience Manager or Manager/Supervisor on duty.
• Keep the vehicle spotless in both exterior and interior appearance and ensure it is mechanically sound.  Inspect vehicle using the vehicle checklist and rectify any issues found.  All vehicles must be spotless in appearance, mechanically sound and ready to go for a drive without issue at all times.
• In charge of the maintenance of his vehicles service dues, cleaning, up keeping and running condition.
• Immediately report any maintenance or repairs needed to Guest Experience Managers or Manager/Supervisor on duty. 
• Create and maintain a sound working relationship with all preparation personnel. 
• Actively participate in training and development programs and maximizing opportunities for self-development
• Deal with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of community public affairs involvement
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Work with the Human Resource Director to establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 75 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Must be able work long hours, often driving up to 10 hours per day. 
• Must be able to work early morning or late-night shifts.
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary:    The purpose of the position of Assistant Server is to serve food, beverages, and miscellaneous items to our guests in a timely, hospitable, efficient, and accurate manner. All functions are carried out to maintain an environment of teamwork.  

Position Qualifications: : To perform this job successfully, the Assistant Server must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• One year minimum of customer service experience preferably within the hospitality industry.  
• Excellent communication and presentation skills. 
• Highly motivated and flexible, possessing the ability to take initiative.  
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. 
• Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following:  Email, ADP and job related software or equipment. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.

Position Duties include, but not limited to:

• Adhere to the Steps of Service:
  • Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP 
  • Opening spiel should include food & drink features, menu explanation/family style dining & suggestions 
  • Water should be poured within 2 minutes of the guest being sat 
  • The order should be taken in its entirety.  App, salads, entrees 
  • Bread service before apps, but after order is taken 
  • All silverware and share plates need to be set after the order is taken, and before food arrives 
  • Apps should be fully cleared as well as bread service if they are done 
  • All silverware and share plates are set before entrees arrive (table is marked/mis en place) 
  • Everything needs to be cleared except cocktail glasses / water glasses before crumbing 
  • Crumb table (this happens between every course) 
  • Present dessert menus/ verbal features and ice cream flavors 
  • Set for dessert  
  • Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill 
  • Pick up closed check before guests leave and give a final farewell 
  • Water and wine service needs to be maintained throughout the evening, even after the bill is paid.
  • Water carafes should only be placed on the table for large parties and upon guest request.
  • Bread service should be maintained as long as guest wish/when finished start clearing 

• Prepare and serve meal accompaniments to guests.  
• Perform side-work.  
• Open bottled wine for guests.  
• Bus and set tables, as needed.  
• Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso)  
• Assist with orders to go, as needed.
• Drink preparation that may include bar and barista service.  
• Seat guests and help with answering phones as business demands.  
• Perform other duties as assigned.  
• Communicate with support crew and management. 
• Actively participate in training and development programs and maximizing opportunities for self-development
• Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication.
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Work with the Human Resource Director to establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays. 
• Must be able to work early morning or late-night shifts.
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.

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Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher’s Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

Position Summary: The Dishwasher ensures guests receive clean and spotless china, silverware, and glassware. Provides Cooks, Bussers, Bartenders and Servers with support and assistance. Ensures safety of all this with kitchen access by keeping all areas clean, dry, and safe.

Position Qualifications: : To perform this job successfully, the Dishwasher must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prior restaurant experience preferred.
• Ability to multitask under pressure and the ability to establish a positive rapport with many types of personalities. 
• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. 
• Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 
• Ability to speak effectively in English with customers or employees. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to troubleshoot and problem solve quickly.

Position Duties include, but not limited to:

• Operate the dish machine and all other applicable kitchen equipment, manually cleaning utensils and equipment as necessary.
• Keep the dish area clean, organized and properly sanitized.
• Sort, rinse clean and sanitize all wares including pots, plans, flatware, plates, and glasses, by hand or using dishwashers.
• Correctly places and stores clean equipment, dishes, and utensils in assigned storage areas.
• Stocks serving stations, cupboards, refrigerators, and other assigned areas with necessary dishes and utensils.
• Scrub smoker grates, hood panels and other heavy kitchen equipment.
• Remove all trash and debris from restaurant routinely; take out trash during shift and before the end of shift, cleaning trash receptacles as necessary.
• Moves dishwashing supplies and equipment from storage to work area by hand or using hand trucks.
• May assist in cleaning and preparing various foods for cooking and/or serving, as directed.
• Ensure work areas remain safe, clean, and orderly, adhering to all company, local, and state guidelines regarding health, safety, and sanitation.
• Restock all supplies, replace chemicals in the dish machine when necessary.
• Keep area in kitchen, including floors, clean and free of debris and water; wipe or mop up spills immediately.
• Stock any deliveries received in a timely and safe manner. 
• Assist other restaurant personnel with tasks when necessary. 
• Immediately report any maintenance or repairs needed to Chef de Cuisine or Executive Chef; notify if wash temperature runs below 160 F.
• Create and maintain a sound working relationship with all preparation personnel. 
• Actively participate in training and development programs and maximizing opportunities for self-development
• Deal with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of community public affairs involvement
• Ensure full compliance to Company’s operating controls, SOP’s, policies, procedures, and service standards.
• Work with the Human Resource Director to establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Must be able to work when needed which may include nights, weekends, and holidays.
• Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes.

Other Important Information:

•    Seasonal Bonus Program:  Hourly employees are able to participate in our seasonal bonus program.  Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program.  Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program.  All hours worked outside of these seasonal ranges will not apply to this bonus program.  The range for Summer Season is     May 15th to October 15th.

•    Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.

•    Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages  $2-$6 per hour worked, dependent on business levels and LMR staffing count.

•    Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking.  During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.

•    Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period.

•    Uniforms:   Uniforms are provided, but you may need some personal items to go with them.  Please discuss with your hiring manager.