Kawanti Adventures
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Our Jobs

For guides 80-90% of your hours will be guiding tours with opportunities for tips and the other 10-20% will be maintaining gear, inspecting the course or trail, and other optional work projects.  Those that wish to learn advanced skills and show dedication to their jobs may be able to receive additional paid training for advancement and additional skill development.    

All Supervisors and Managers started at entry level position and have worked their way up which means they know and understand your job and provide the full support and training needed to be successful.  It also means that upward mobility is possible for those that excel.

Most positions start at $13 per hour plus tips (CDL drivers have higher starting pay).

All employees must be able to start between Mid-April and Early-June and must be able to stay until at-least mid-August with a preference for those with the availability to stay until the end of September.

Please note that while recreational Marijuana is legal in the state of Alaska its use is not permitted by Kawanti  Adventures.  Due to the high-risk nature of our tours, we do drug test throughout your employment and we have zero tolerance for drug use.

    Juneau Zipline Operations

  • Dock Operations Lead

    Juneau Zipline Operations

    The Dock Operations Lead is responsible for planning, organizing, managing, and coordination of daily tours and collection of services provided to cruise lines and other customers. This position serves as the liaison between the company and cruise lines as well as the transportation companies. Applicants must have a tourism industry background with experience in financial transactions and customer service.


    Summary of Essential Job Functions

    • Coordinates and manages daily tour departures and related activities
    • Work closely with transportation to coordinate ship counts and tour allocations
    • Prepares daily schedules and ensure timely departure of tours
    • Keeps detailed, accurate and precise records of ship financial and other pertinent information
    • Ensure accurate and timely invoicing and settling of all tour products for each ship
    • Maintain and cultivate a friendly & professional working relationship with all cruise line personnel and strengthen relationship with company
    • Monitor quality control of all services and products and make suggestions for improvement
    • Provides and maintains tour brochures and flyers for onboard sales
    Apply Now
  • Dock Representative

    Juneau Zipline Operations

    Dock Reps are responsible for meeting and directing arriving/departing guests to their tour. Qualified employee must possess the knowledge of the entire tour and able to explain all the facts to guest. Applicants must have strong customer service orientation and understanding of financial transactions. Represent company to cruise lines, groups and individual customers.

    Summary of Essential Job Functions

    • Provides sales support for company products; help with dispatching transportation, brochure distribution, collection of payments, maintaining sales records, and soliciting feedback on tour quality
    • Establishes a warm, welcoming, and friendly relationship with guests
    • Performs the initial screening procedure to determine participants eligibility
    • Work closely with tour site to coordinate ship counts and tour allocations
    • Remains in constant radio and/or cell phone contact with tour site
    • Clearly communicate the problems that may arise due to natural and logistic
      challenges to cruise line personnel and guests
    • Work closely with cruise line and transportation company personnel to ensure a
      cooperative and positive working environment
    Apply Now
  • Operations Manager

    Juneau Zipline Operations

    The Operations Manager in Juneau is responsible for the supervision of canopy operations including, but not limited to training, compliance of canopy guides, adherence to industry safety standards, maintenance of Canopy Course, and related administrative duties. 

    Summary of Essential Job Functions

    • Ensures all course operations are conducted in accordance with company’s safety standards
    • Ensures all tours are operated in timely manner and in accordance with operational procedures
    • Responsible for conducting daily and weekly course inspections
    • Tracks usage of all course equipment’s and materials
    • Manages daily schedules for canopy personnel 
    Apply Now
  • Operations Supervisor

    Juneau Zipline Operations

    The Operations Supervisor is responsible for the supervision of canopy course operations. This position requires strong understanding of and experience with canopy tour operations and training standards. Applicants must have risk management background. Qualified applicants will go through a training program and must pass written and on-the-job skill tests before hired.

    Summary of Essential Job Functions

    • Responsible for supervision of zip course operations
    • Ensures all course operations are conducted in accordance with company’s safety standards
    • Ensures all tours are operated in timely manner and in accordance with operational procedures
    • Responsible for conducting daily and weekly course inspections
    • Monitors and supervises all participant groups when the course is in operation
    • Certified to assist in training staff at all levels
    • Certified in all skills required of a lead guide
    • Ensures that all required documentation of course operations is maintained and regularly updated
    • Assists in maintaining documentation of the usage of all course equipment
    Apply Now
  • Zipline Guide

    Juneau Zipline Operations
    $14.00 / hour

    A Zipline guide is responsible for instructing and leading participant groups onto zip course with another zipline guide. This position may require prior knowledge of climbing and rappelling, and applicants must have a strong risk management orientation. Qualified applicants will go through an extensive training program and must pass a written and on-the-job skill test. Additional training is provided for any job description changes once the initial training program is completed.

    Summary of Essential Job Functions

    • Zipline guide is responsible for assisting in the progress of a participant group
    • Must be able to complete an inspection of all course components and of all course gear
    • Must be able to fit harnesses and helmets correctly as well as supervise the use of all personal and group safety equipment
    • Must be able to assist in a Participant Orientation Session and evaluate potential group risks
    • Assist with course maintenance efforts as required
    Apply Now
  • Ketchikan Adventure Karts

  • Adventure Kart Guide

    Ketchikan Adventure Karts

    Guide visitors in a professional, courteous, and informative manner at Whipple Creek, while being responsible for the safety and well-being of guests during tour operations. This position is responsible for all duties associated with tours: guide, open and close of building, cleaning site and gear, and fueling karts. 

    Summary of Essential Job Functions 

    • Monitor tour site for any potential danger to guests or staff. Respond to any hazardous situation according to established guidelines.
    • Guide visitors throughout entire kart expedition tour.
    • Maintain daily logs--tour report summaries.
    • Assist in daily opening and closing of tour site.
    • Transport visitors to and from the tour sight in a safe and professional manner.
    • Maintain radio communication with Lead Guide and/or site manager and Dock throughout tour using established radio procedures.
    • Daily cleaning of all gear used for tours.
    • Stocking and/or selling retail items.
    • Fueling, washing, checking oil in, and putting air in tires for the karts
    Apply Now
  • Operations Manager

    Ketchikan Adventure Karts

    The Adventure Karts Operations Manager is responsible for overseeing all aspects of the Adventure Kart Expedition, tours and operations. The incumbent is responsible for supervision, performance and morale of all managers; program quality and development; record keeping for staff, as well as all equipment and facilities; and safety of staff and visitors. This position has the responsibility for direct hiring, training, and performance evaluations for all staff. Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment projections. Coordinate and participate in cruise line activities to market products and services.

    Summary of Essential Job Functions

    • Hiring and training all management positions. Hiring guides and oversee guide training.
    • Coordinate response to emergencies.
    • Order all inventory and equipment required for seasonal operations.
    • Supervise daily operations of Whipple Creek from remote location.
    • Have a working relationship with all cruise lines – perform all duties associated with correspondence of ships on a daily, weekly, monthly and yearly basis.
    • Record keeping for all staff, equipment and facilities.  
    • Increase/maintain performance and morale of all managers; conduct all performance evaluations.
    • Develop and implement new program ideas when and where needed. Maintain and increase industry standards.
    Apply Now
  • Operations Supervisor

    Ketchikan Adventure Karts

    The Operations Supervisor is responsible for the supervision of Adventure Karts operations. This position requires a strong understanding of and experience with tour operations and training standards. Applicants must have a risk management background.

    Summary of Essential Job Functions

    • Responsible for supervision of off-road tour vehicle operations
    • Ensures all operations are conducted in accordance with company’s safety standards
    • Ensures all tours are operated in timely manner and in accordance with operational procedures
    • Responsible for conducting necessary safety inspections
    • Monitors and supervises all participant groups when the tour is in operation
    • Assist in training staff at all levels
    • Certified in all skills required to be a tour guide
    • Ensures that all required documentation of tour operations is maintained
    • Assists in maintaining documentation of the usage of all tour equipment

     

    Apply Now
  • Ketchikan Dock Operations

  • Dock Operations Manager

    Ketchikan Dock Operations

    As the Dock Operations Manager, this position includes diligently answering telephones, assisting all customers, and providing coworkers / subordinates company product knowledge with effectiveness and efficiency.  It also requires influencing others within the tour department to adhere to company procedures and requirements. This position requires the supervision of the dock operations supervisor, dock representatives, and assistance with driver guides. Overall, it is your responsibility to ensure the highest quality of customer service. 

    Summary of Essential Job Functions

    • Manage daily tour operations and activities; includes scheduling all tour staff with assistance from dock supervisor
    • Administer training and cross training of dock supervisor and dock reps
    • Maintain and cultivate a working relationship with cruise lines, transfer companies, and partner vendor personnel
    • Communicate to cruise line reps, transfer companies, and dock reps any delays or weather challenges
    • Monitor quality of all tour functions and products and communicate the need for improvement to the Director
    • Maintain detailed and accurate records of daily tour counts, revenue, and other pertinent information
    • Work closely with operations to coordinate counts and allocations for each day
    • Manage accurate and timely settlement and invoicing of all tour products
    • Participate and assist with FAMS or other promotional events
    Apply Now
  • Dock Operations Supervisor

    Ketchikan Dock Operations

    The Dock Operations Supervisor is responsible for planning, organizing, managing, and coordination of daily tours and collection of services provided to cruise lines and other customers. This position serves as a liaison between the company and cruise lines as well as the transportation companies. 

    Summary of Essential Job Functions

    • Coordinates and manages daily tour departures and related activities
    • Work closely with our internal operational sites and partner vendors to communicate ship counts and tour allocations
    • Prepares daily schedules for Dock Representatives and ensure timely departure of tours
    • Keeps detailed, accurate and precise records of ship financial and other pertinent information
    • Ensure accurate daily settling of all tour products for each ship
    • Maintain and cultivate a friendly & professional working relationship with all cruise line personnel and strengthen the relationship with the company
    • Monitor quality control of all services and products and make suggestions for improvement
    • Provides and maintains tour brochures and flyers for onboard sales
    • Must meet all other requirements set for Dock Representatives
    Apply Now
  • Dock Representative

    Ketchikan Dock Operations

    Dock Reps are responsible for meeting and providing introductory information to all arriving guests who are on scheduled tours. Applicants must have strong customer service skills and be capable of positively representing the company to cruise lines, partners and customers.

    Summary of Essential Job Functions

    • Provide support to tour sites by communicating tour counts, dispatching departures, distributing marketing materials and maintaining sales records.
    • Use knowledge of tour products to perform initial screening on all participants to determine their eligibility to participate.
    • Clearly communicate logistical and other problems that arise and assist in determining the best possible solution.
    • Work closely with supervisors and co-workers to assist to ensure all departures and administrative tasks are completed.
    Apply Now
  • Tour Manager

    Ketchikan Dock Operations

    Aggressive, high pressure sales person wanted to sell day tours to cruise ship passengers in Southeast Alaska.  Previous sales experience required. 

    Apply Now
  • Ketchikan Sanctuary Guides

  • CDL Driver Guide

    Ketchikan Sanctuary Guides
    $20.00 / hour

    The CDL Driver Guide is responsible for the transportation of customers and crew in a safe and timely manner. Duties include a certain level of maintenance and cleaning. Commitment to safety, clean driving record and CDL License with passenger endorsement required. People skills are a must as drivers are required to provide narration. Training provided for qualified applicants.

    Summary of Essential Job Functions

    • Ensures guests are greeted with warm welcome and provide excellent customer service
    • Performs pre-departure safety speech and ensures all guests properly informed about the safety procedures onboard
    • Always follows traffic rules and follows safety procedures while driving
    • Provides guided narration to passengers with the highlights of local area and history
    • Provides guest the waiver form, collects and hand out the filled forms to guides on arrival to tour site
    • Helps performing daily and weekly vehicle maintenance and repairs/fix small malfunctions
    • Cleans the vehicle(s) daily
    Apply Now
  • Driver Guide

    Ketchikan Sanctuary Guides

    The Driver Guide is responsible for the transportation of customers and crew in a safe and timely manner. Duties include a certain level of maintenance and cleaning. Commitment to safety and a clean driving record are required. People skills are a must as drivers are required to provide narration. Training provided for qualified applicants.

    Summary of Essential Job Functions

    • Ensures guests are greeted with warm welcome and provide excellent customer service
    • Performs pre-departure safety speech and ensures all guests properly informed about the safety procedures onboard
    • Always follows traffic rules and follows safety procedures while driving
    • Provides guided narration to passengers with the highlights of local area and history
    • Provides guest the waiver form, collects and hand out the filled forms to guides on arrival to tour site
    • Helps performing daily and weekly vehicle maintenance and repairs/fix small malfunctions
    • Cleans the vehicle(s) daily
    Apply Now
  • Photographer

    Ketchikan Sanctuary Guides
    $14.00 / hour

    Photograph all guests as they zip through on the last line. Edit crop and sell photos when time allows between tours.  Assist store manager and clerk in the running of the store.  Take photos on the course or as needed and time allows.  Applicants should have knowledge of digital photography and some basic editing experience, be comfortable with cash handling and customer service.

    Summary of Essential Job Functions

    • Photograph guests as they ride the zipline
    • Be comfortable work at heights of 40 ft.
    • Have experience with a Digital Camera
    • Do some basic editing and selling of photographs
    • Help around store maintaining inventory
    • Cleans and organize in and around the store
    Apply Now
  • Trail Guide

    Ketchikan Sanctuary Guides
    $14.00 / hour

    The Trail Guide is responsible for providing information to our guest about the flora, fauna, wildlife, and history of Herring Cove and the surrounding area. Trail guides ensure our guest receives a memorable and professional nature experience.

    Summary of Essential Job Functions

    • Conducts tours in the time allotted/scheduled with adherence to quality standards
    • Meet and greet guests, explain the tour’s objectives and goals and safety procedures
    • Lead guests into rainforest trail and explain about fauna, flora, wildlife, and history of Herring Cove
    • Explain the history of the estuary, ocean areas and salmon hatchery in Herring Cove
    • Help guests to interact with live animals on site and talk about the history of the Old Sawmill
    • Escort guest to Carving Studio where a native carver will explain about the totem pole carved on site
    • Help guest in finding gift items in the Store and escort guests back to their bus for return trip to ship
    Apply Now
  • Zipline Guide

    Ketchikan Sanctuary Guides
    $14.00 / hour

    A Zipline Guide is responsible for instructing and leading participant groups onto zip course with another zipline guide. Applicants must have a strong risk management and customer service orientation. Qualified applicants will go through an extensive training program and must pass a written and on-the-job skill test. Additional training is provided for any job functions as required.

    Summary of essential job functions

    • Zipline guide is responsible for assisting in the progress of a participant group
    • Must be able to complete an inspection of all course components and of all course gear
    • Must be able to fit harnesses and helmets correctly as well as supervise the use of all personal and group safety equipment
    • Must be able to assist in a Participant Orientation Session and evaluate potential group risks
    • Assist with course maintenance efforts as required
    Apply Now
  • Ketchikan Sanctuary Service Hosts

  • Retail Guide

    Ketchikan Sanctuary Service Hosts

    The Retail Guide cordially greets the guests and helps them to find the items they are looking for. Works at the cash register and uses the Point of Sale software. Helps maintain the guest areas including, restrooms and snack booth as well as the general areas. Helps with making and maintaining snacks. Applicants must have an outgoing personality and good customer service skills, be comfortable with handling cash and be able to understand POS system.

    Summary of essential job functions

    • Help guests with finding items in the store
    • Use POS and other types of cash registers
    • Help store supervisor in maintaining inventory
    • Clean and organize the guest areas as well as the back of the store
    • Helps with making and maintaining snacks
    Apply Now
  • Tour Desk Dispatch

    Ketchikan Sanctuary Service Hosts

    This position is responsible for smooth and efficient operation of the independent tour desk located at Alaska Rainforest Sanctuary, Herring Cove. This individual works closely with site managers, dock and dock-sales staff, and Herring Cove bus coordinator. This job requires an individual who is prompt, organized, can multi-task, has high energy, enjoys working with the public, and has excellent customer service skills.

    Summary of essential job functions:

    • Become knowledgeable about the tours and tour timing
    • Responsible for all independent tour bookings and reservations
    • Responsible for receiving all independent guests
    • Assists with independent guest transfers
    • Responsible for reporting any tour, bus, or other changes that affect the schedule to ground support
    • Responsible for all site call outs and communications with ground support
    • Responsible for processing any 3rd party guests that arrive for courtyard mini features
    • Adheres to all company standards of safety, security, and confidentiality
    • Other duties as assigned
    Apply Now
  • Transportation Coordinator

    Ketchikan Sanctuary Service Hosts

    This position is responsible for all tour groups arriving back to their ship at the scheduled time.  This individual works closely with the independent tour and dispatch desk.  This job requires an individual who is organized, prompt, can multi-task, and has high energy and enjoys working with the public.  This person is the last point of contact with the tour guests and will be responsible for making sure their transfers go smoothly.

    Summary of essential job functions
    •               Must become very knowledgeable about the tours and the timing of the tours
    •               Responsible for all bus transfers
    •               Responsible for reporting any changes of departures to the dock, bus company and manager
    •               Assists with independent guest transfers
    •               Assists with call-outs and communicate with ground support
    •               Assists the gift store and photo counter as needed
    •               Adheres to all company standards of safety, security and confidentiality
    •               Other duties as assigned

    Apply Now
  • Main Office Administration

  • Accounting Coordinator

    Main Office Administration

    We are looking for an Accounting Coordinator to join our Ketchikan team. The Accounting Coordinator supports the operations of multiple entities through a wide range of administrative and accounting functions including accounts receivable oversight, employee relations, payroll processing, and financial and other information analysis. We offer a host of amazing benefits including Alaska Airlines and Taquan Air charter benefits, access to scheduled flights and tours operated by the company along with competitive pay and a great team! Must have great attention to detail and be able to interact professionally vendors, customers and various internal departments.

    Essential Job Responsibilities and Duties Include, not limited to:

    • Performs and directs all accounts receivable functions including:
    • Timely and accurate entry of daily sales activities
    • Timely collections of all outstanding accounts
    • Processing of payments received and preparation of deposits
    • Audit checks and reconciliations to ensure accuracy of information entered.
    • Performs accurate and timely payroll processing and all associated activities including:
    • Processing payroll to ensure employees are paid accurately per agreements and time-keeping system
    • Ensure timely payments of all associated costs like taxes and benefits
    • Prepare and submit required tax and benefit paperwork
    • Verifies accuracy of data processed
    • Provides backup to and assists Controller in accomplishing responsibilities
    • Provides input on design and implementation of systems and generates information for report preparation and data analysis
    • Other duties as assigned

    Knowledge, Skills, & Abilities:

    • Knowledge of basic accounting concepts and ability to learn more advanced ones;
    • Skilled in providing attention to detail with high level of accuracy while multi-tasking;
    • Skilled in problem solving and analytics;
    • Skilled in organization, time, and project management;
    • Skilled in coaching and mentoring;
    • Skilled in Microsoft Office Suite software applications;
    • Ability to be a self-starter who prioritizes a high volume of tasks and works well under pressure and time constraints, meeting deadlines and expectations;
    • Ability to attend to all details, as well as see the overall big picture;
    • Ability to be organized and keep meticulous electronic and paper files;
    • Ability to clearly and respectfully communicate with diverse populations;
    • Ability to lead a diverse team dedicated to company goals and values;
    • Ability to keep confidential information secure;
    • Ability to conduct oneself with the highest level of integrity;
    • Ability to analyze and refine processes in a fashion consistent with our values and priorities;
    • Skilled in written and verbal communication within a business environment;
    • Ability to perform within a team environment and collaborate across work segments;
    • Ability to be a self-starter who prioritizes a high volume of tasks and works well under pressure and time constraints, meeting deadlines and expectations;
    • Ability to work effectively in a team environment with diverse personalities and departmental requirements;
    • Ability to explain policy and procedures;
    • Ability to remain flexible and adapt to changing job requirements in a fast paced and evolving industry;
    • Ability to have reliable attendance and be flexible in working an evening or weekend day when work- loads are excessive;
    • Ability to recognize opportunities to contribute in other areas when individual work-loads are light;
    • Ability to identify solutions and execute standard processes;

    Requirements

    • Associates degree in accounting, finance or related field.
    • OR three years of work experience, with progressing responsibilities, in an accounting or financial position may be substituted for education.
    • Payroll experience preferred.

    Physical Demands:

    • This position is primarily office based
    • Intermittent physical activity including bending, reaching, and prolonged periods of sitting;

    Disclaimer:

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

    Apply Now
  • Controller

    Main Office Administration

    We are looking for a Controller to join our accounting team at our Ketchikan office. The Controller oversees all financial, accounting and human resources activities across multiple entities. Responsible for budget development and management, financial analysis, payroll, forecasting, accounts payable, accounts receivable, regulatory reporting, and financial reporting. We offer a host of amazing benefits including Alaska Airlines and Taquan Air charter benefits, access to scheduled flights and tours operated by the company along with competitive pay and a great team! This position requires great attention to detail and the ability to continuously improve existing accounting processes while encouraging a team-oriented work environment.

    Essential Job Responsibilities and Duties Include, not limited to:

    • Manages all accounting operations including billing, A/R, A/P, GL, cost accounting, inventory accounting, and revenue recognition;
    • Coordinates and directs the preparation of the budget and financial forecasts and report variances;
    • Prepares and distributes timely, accurate monthly financial statements including balance sheet, income statement and cashflows;
    • Coordinates the preparation of regulatory reporting;
    • Supports month-end and year-end close processes;
    • Ensures quality control over financial transactions and financial reporting;
    • Manages and complies with local, state, and federal government reporting requirements and tax filings;
    • Develops and documents business processes and accounting policies to maintain and strengthen internal controls;
    • Provides supervision and performance management to the finance team – hiring, training, and retaining qualified staff;
    • Coordinates activities with the Vice President of Operations to ensure all financial, payroll, and human resources functions of the entities are completed timely and accurately;
    • Maintains and develops reports to analyze business units and operations working closely with the President & leadership team;
    • Other duties as assigned

    Knowledge, Skills, & Abilities:

    • Ability to see the big picture and organize self and others to execute objectives accurately;
    • Ability to be a self-starter who prioritizes a high volume of tasks and works well under pressure and time constraints, meeting deadlines and expectations;
    • Ability to work effectively in a team environment with diverse personalities and departmental requirements;
    • Ability to handle confidential and non-routine information;
    • Ability to explain policy and procedures;
    • Ability to remain flexible and adapt to changing job requirements in a fast paced and evolving industry;
    • Ability to have reliable attendance and be flexible in working an evening or weekend day when work- loads are excessive;
    • Ability to recognize opportunities to contribute in other areas when individual work-loads are light;
    • Ability to be organized and keep meticulous electronic and paper files;
    • Ability to clearly and respectfully communicate with diverse populations;
    • Ability to keep confidential information secure;
    • Ability to conduct oneself with the highest level of integrity;
    • Ability to analyze and refine processes in a fashion consistent with our values and priorities;
    • Ability to identify solutions and execute standard processes;
    • Skilled in providing attention to detail with high level of accuracy while multi-tasking;
    • Skilled in written and verbal communication within a business environment;
    • Ability to perform within a team environment and collaborate across work segments;
    • Skilled in supervisory duties including recruitment and performance management;
    • Skilled in problem solving and analytics;
    • Skilled in organization, time, and project management;
    • Skilled in coaching and mentoring;
    • Ability to clearly and respectfully communicate with diverse populations;
    • Ability to lead a diverse team dedicated to company goals and values;
    • Ability to keep confidential information secure;
    • Ability to conduct oneself with the highest level of integrity;
    • Ability to analyze and refine processes in a fashion consistent with our values and priorities;
    • Skilled in Microsoft Office Suite software applications;
    • Skilled in advanced computer applications, and QuickBooks proficiency.

    Requirements

    • Bachelor’s Degree in Business, Accounting, Finance or related discipline.
    • OR - Six plus years working in an accounting field with progressively increasing responsibilities may be substituted for a degree.
    • Minimum four years providing supervision.

    Physical Demands:

    • Position operates in a professional office environment using standard office equipment;
    • Intermittent physical activity including bending, reaching, and prolonged periods of sitting;

    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

    Apply Now
  • Sales and Service Manager

    Main Office Administration

    The Manager of Sales and Service will be responsible for developing key growth sales strategies, working with 3rd party partners, to develop action plans to meet budget goals.  Successful execution of these strategies is required to achieve financial targets.  This position will also oversee the seasonal cruise ship dock operation.

    Responsible to:  Vice President of Operations

    Essential Job Duties Include, not limited to:

    • Provide supervision and leadership to seasonal managers, including hiring, coaching, training, performance management and disciplinary responsibility.
    • Establishes sales objectives by forecasting and developing annual sales budget projecting expected sales volume and revenue goals, ensuring they align with available tour blocks.
    • Establishes and maintains strong relationships with sales partners.
    • Negotiates sales contracts to 3rd party sales brokers.
    • Maintain strong relations with cruise line shore excursion teams.
    • Champions innovation to maintain relevancy in the retail and cruise experience markets.
    • Execute retail strategies by training customer service staff in retail upsell techniques.
    • Completes sales operational requirements by following up on teamwork results.
    • Supports retail sales through enhancement and execution of a retail training program.
    • Maintains professional and technical knowledge by reviewing professional publications; establishing personal networks; and participating in professional societies.
    • Contributes to team effort by accomplishing related results as needed.
    • Promotes the company’s Safety Management System at all levels of the company.

    Knowledge, Skills, & Abilities:

    • Proven sales experience, meeting, or exceeding targets
    • Ability to communicate, present and influence sales partners
    • Proficiency in Microsoft Office Suite
    • Ability to identify solutions and execute standard processes
    • Ability to identify unique consumer needs
    • Skilled in budget development and reporting processes
    • Ability to work in a fast-paced environment and to multitask efficiently
    • Attention to detail and high level of accuracy
    • Strong written and verbal skills
    • Skilled in developing teams and collaborating within that framework

    Requirements:

    • Bachelor’s Degree in business administration, marketing or related field.  May substitute degree with experience in cruise industry markets.

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed. Individual is subject to random drug screen.

    This job description is not an employment agreement or contract and subject to change without notice.  

    Apply Now
  • Taquan Air Dispatch

  • Seasonal Customer Service Representative

    Taquan Air Dispatch

    The Customer Service Representative is responsible for all aspects of the customer’s experience for Taquan Air. 

    Summary of Essential Job Functions

    • Ticketing customers, answering phones efficiently, receiving and ticketing freight
    • Knowledgeable of our destinations, rates, fees and tour products
    • Establishing a warm, welcome, and friendly relationship with each customer in person, over the phone and through email.
    • Assist customers with retail sales including handling cash and credit card machine.
    • Responsible for keeping retail stocked and inventory updated.
    • Responsible for keeping lobby, bathrooms and work area clean.
    • Assisting with passenger loading and unloading as needed.
    • Participate in all company training.
    • Responsible for complying with opening and closing procedures.
    • Other duties as assigned by supervisor.
    Apply Now
  • Taquan Air Guides

  • Bear Guide

    Taquan Air Guides

    As a naturalist bear guide, it is your utmost responsibility to ensure quality customer service is paramount.  This responsibility includes diligently maintaining the vehicle driven each day and providing each participant with a quality nature/wildlife experience. In addition to company product knowledge, this position also requires the knowledge and adherence to company safety procedures and requirements. 

    Summary of Essential Job Functions

    • Establish warm and friendly relationship with each participant group upon their arrival and departure
    • Assist passengers on and off aircraft and while they are walking on ramps, docks, or trail
    • Monitor and control assigned passenger groups for the duration of their tour while searching for wildlife
    • Provide safety briefing to assigned passenger groups regarding tour guidelines and safety
    • Drive passengers to and from the trailhead at remote location(s), never exceeding 25 mph
    • Provide narration regarding flora, fauna, and associated wildlife while leading them down trails
    • Remain in continuous radio contact with dispatch
    • Collect trash and maintain cleanliness of trail and in each vehicle
    • Communicate to dispatch and participants any delays or weather challenges
    • Work closely with dispatch to coordinate ship counts and schedule variations throughout the day
    • Maintain detailed and accurate daily guide reports as well as trip sheets on vehicle
    • Monitor tour quality and report needs for improvement to supervisor
    Apply Now
  • Taquan Air Maintenance

  • A&P Mechanic

    Taquan Air Maintenance

    A&P mechanic, full time, permanent.

    Aircraft fleet of DeHavilland DHC-2 Beavers and DHC-3 Turbine Otters.

    Flexible work schedule: Day shift during winter months and swing shift during busy summer months

    Summary of essential job functions, responsibilities and duties:

    • Adhere to all applicable FARs, company policies and procedures
    • Inspect, perform maintenance, make repairs, troubleshoot and conduct tests to keep aircraft operating efficiently and safely
    • Good communications with colleagues, supervisors, pilots and flight department
    • Other duties as assigned by the Director of Maintenance or his designee

    Requirements:

    • A&P license
    • Recent A&P activity within the past two years
    • Recent A&P graduates are welcome to apply
    • Pass background check
    • Pass pre-employment and random drug screening
    • Provide adequate set of tools

    Compensation:

    • Compensation is DOE and negotiable for the right set of skills that fit company needs
    • Other benefits: Relocation, housing allowance and benefits such as health insurance, 401K, reduced airline travel, etc.
    Apply Now
  • Aircraft Mechanic Apprentice

    Taquan Air Maintenance

    The Mechanic Apprentice will assist the A&P mechanics in aircraft maintenance, insert and retrieve aircraft from the water.  Maintain the cleanliness of the aircraft while inside the hangar, maintain the cleanliness of the shop area daily.  Assist in the insertion and retrieval of aircraft from the water.

    Summary of Essential Job Functions

    • Open aircraft as directed by the licensed mechanics.
    • Clean aircraft that are in the shop nightly.
      1. Clean camera bay area.
      2. Vacuum interior of plane.
      3. Clean all panels that are removed for inspection.
      4. Clean all windows inside and out.
      5. Wash cowlings inside and out.
      6. Wash belly of aircraft as needed
    • Attain aircraft Hobbs times and report to the mechanic on duty.
    • Assist licensed mechanics with other tasks as directed.
    • Clean up shop nightly.
      1. Put away ladders.
      2. Put away shop supplies.
      3. Put away tools.
      4. Pick up garbage and empty as needed.
      5. Clean benches.
      6. Sweep floors.
      7. Mop up any oil or fuel spilled.
    Apply Now

How to Apply

Please apply online.  For more information about what the experiences we offer please visit our website at www.kawanti.com!

 


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