Kawanti Adventures
Job List

Our Jobs

For guides 80-90% of your hours will be guiding tours with opportunities for tips and the other 10-20% will be maintaining gear, inspecting the course or trail, and other optional work projects.  Those that wish to learn advanced skills and show dedication to their jobs may be able to receive additional paid training for advancement and additional skill development.    

All Supervisors and Managers started at entry level position and have worked their way up which means they know and understand your job and provide the full support and training needed to be successful.  It also means that upward mobility is possible for those that excel.

Most positions start at $13 per hour plus tips (CDL drivers have higher starting pay).

All employees must be able to start between Mid-April and Early-June and must be able to stay until at-least mid-August with a preference for those with the availability to stay until the end of September.

Please note that while recreational Marijuana is legal in the state of Alaska its use is not permitted by Kawanti  Adventures.  Due to the high-risk nature of our tours, we do drug test throughout your employment and we have zero tolerance for drug use.

  • Tour Coordinator

    Operations
    Kawanti Adventures - Ketchikan

    Apply Now

    Tour Coordinators are responsible for meeting and providing introductory information to all arriving guests who are on scheduled tours. Applicants must have strong customer service skills and be capable of positively representing the company to cruise lines, partners and customers.

    Summary of Essential Job Functions:

    • Provide support to tour sites by communicating tour counts, dispatching departures, distributing marketing materials and maintaining sales records.
    • Use knowledge of tour products to perform initial screening on all participants to determine their eligibility to participate.
    • Clearly communicate logistical and other problems that arise and assist in determining the best possible solution.
    • Work closely with supervisors and co-workers to assist to ensure all departures and administrative tasks are completed.

    Minimum Requirements:

    • High School Degree or equivalent
    • Previous experience in tourism industry preferred
    • Ability to communicate and work effectively as a member of a team
    • Maintain a professional appearance at all times and adhere to company policies
    • Speak fluent English
    • Be able to speak in front of large groups of people
    • Knowledge of basic computer skills (MS Excel and Word)
    • Must be able to problem solve, prioritize tasks and multi-task
    • Have time management skills to follow a daily schedule with minimal supervision

    Abilities Required:

    • This position may require standing and walking for long periods of time

    Disclaimer:

    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Karts Guide

    Guides
    Kawanti Karts Adventures - Ketchikan

    Apply Now

    Job Title:                     Karts Guide

    Reports to:                  Site Manager

    Job Summary:            Guide visitors in a professional, courteous, and informative manner at Whipple Creek, while being responsible for the safety and well-being of guests during tour operations. This position is responsible for all duties associated with tours: guide, open and close of building, cleaning site and gear, and fueling karts.

    Major Duties:

    1. Monitor tour site for any potential danger to guests or staff. Respond to any hazardous situation according to established guidelines. 
    2. Guide visitors throughout entire kart expedition tour.
    3. Maintain daily logs – tour report summaries.
    4. Assist in daily opening and closing of tour site.
    5. Transport visitors to and from the tour sight in a safe and professional manner.
    6. Maintain radio communication with Lead Guide and/or site manager and Dock throughout tour using established radio procedures.
    7. Daily cleaning of all gear used for tours.
    8. Stocking and/or selling retail items.
    9. Fueling, washing, checking oil in, and putting air in tires for the karts.

    Other Responsibilities:

    1. Organize and clean site; maintain the upkeep of tour road.
    2. Each employee is responsible to keep an accurate, daily record of time worked.
    3. Other duties as assigned.       

    Physical and Environmental Standards:

    • Ability to lift and move heavy items (40 lbs) unassisted
    • Be dexterous enough to get in and out of karts without assistance
    • Be able to maneuver karts around on rocky terrain
    • Requires hearing ability to operate around pressure washer and kart engines
    • Work outside in any weather condition
    • Be able to work extra shifts upon request

    Requirements and Qualifications:

    • At least 18 years of age, with a valid driver’s license and clean driving record
    • At least two years of customer service experience
    • At least one year of guiding experience preferred
    • Ability to work extended hours on an established schedule
    • Must be flexible and able to work a variety of shifts, weekends, and holidays
    • Self-motivated, positive attitude and professional appearance
    • Effective communication skills, both oral and written
    • Reliable and strong public speaking skills
    • Ability to meet guests needs in a helpful and courteous manner

     

     

    View Job Description
  • Mechanic's Assistant

    Maintenance
    Kawanti Karts Adventures - Ketchikan

    Apply Now

    The primary responsibility of this position will be to provide help and assistance in preventive and as needed maintenance to Tom Cars at Whipple Creek. Responsibility also encompasses maintenance to any other company vehicles. Duties will range from light maintenance (tires, oil, spark plugs etc.) to cleaning shop and test driving karts.  The Maintenance Assistant position will also provide basic maintenance needs to the Base Camp buildings & facilities as assigned.

    Summary of Essential Job Functions

    • Monitor tour site for any potential danger to guests or staff
    • Help in response to any emergencies
    • Assist with daily setup and shutdown of facilities
    • Provide support to mechanics in preventative and needed maintenance to all Tom Cars on a daily basis
    • Ability to assist Adventure Kart staff as needed
    • Ability to guide visitors in a professional, courteous, and informative manner as needed
    • Perform other various duties assigned.

    Minimum Requirements

    • Must be organized, willing to work outdoors and/or in potentially stressful situations.
    • Experience with small engines is a plus but not required
    • Ability to meet guests needs in a helpful and courteous manner
    • Ability to lift and move heavy items (70 lbs) unassisted
    • Ability to be dexterous enough to get in and out of karts without assistance
    • Ability to work around the noise of a pressure washer and/or kart engines
    • Ability to maneuver karts on rocky terrain and work outside in any weather condition
    • Ability to work extra shifts upon request
    • Valid Driver’s License
    • Pre Employment Drug Screen
    View Job Description
  • Store Clerk

    Retail
    Kawanti Rainforest Adventures - Ketchikan

    Apply Now

    Title: Store Clerk

    Department: General Store

    Reports to: Retail Manager

    Job summary: Cordially greets the guests and helps them to find the items they are looking for. Works at the cash register and uses the Point of Sale software. Helps maintain the guest areas including, restrooms and snack booth as well as the general areas. Helps with making and maintaining snacks. Applicants must have an outgoing personality and good customer service skills, be comfortable with handling cash and be able to understand POS system.

    Summary of essential job functions

    • Help guests with finding items in the store
    • Use POS and other types of cash registers
    • Help store supervisor in maintaining inventory
    • Clean and organize the guest areas as well as the back of the store
    • Helps with making and maintaining snacks

    Minimum requirements

    • High School Degree or equivalent
    • Experience in retail preferred
    • Ability to use POS system
    • Strong knowledge of customer service
    • Speaks fluent English and uses cordial manners
    • Must maintain a professional appearance at all times and follow the company policy
    • Ability to work long hours and irregular shifts in a multi-task environment

    Abilities required

    • Be able to lift up to 50 lbs
    • This position may require standing and walking for long periods of time

    Disclaimer
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Transportation Coordinator

    Retail
    Kawanti Rainforest Adventures - Ketchikan

    Apply Now

     

    Transportation Coordinator

    This position is responsible for all tour groups arriving back to their ship at the scheduled time.  This individual works closely with the independent tour and dispatch desk.  This job requires an individual who is organized, prompt, can multi-task, and has high energy and enjoys working with the public.  This position is primarily outside no matter the weather. This person is the last point of contact with the tour guests and will be responsible for making sure their transfers go smoothly.  This person will assist in the retail store as needed.

    View Job Description
  • Course Supervisor

    Canopy Guides - JNU
    Kawanti Zipline Adventures - Juneau

    Apply Now

    Responsible for supervision of canopy course operations. This position requires strong understanding of and experience with canopy tour operations and training standards. Applicants must have risk management background. Qualified applicants will go through a training program and must pass written and on-the-job skill tests before hired.

    Summary of Essential Job Functions
    · Responsible for supervision of zip course operations
    · Ensures all course operations are conducted in accordance with company’s safety standards
    · Ensures all tours are operated in timely manner and in accordance with operational procedures
    · Responsible for conducting daily and weekly course inspections
    · Monitors and supervises all participant groups when the course is in operation
    · Certified to assist in training staff at all levels
    · Certified in all skills required of a lead guide
    · Ensures that all required documentation of course operations is maintained and regularly updated
    · Assists in maintaining documentation of the usage of all course equipment and

    View Job Description
  • Operations Manager

    Canopy Guides - JNU
    Kawanti Zipline Adventures - Juneau

    Apply Now

    Position: Operations Manager
    Reports to: Director of Operations
    Salaried Position: $3700/month

    Operations Manager in Juneau is responsible for the supervision of canopy operations including, but not limited to training, compliance of canopy guides, adherence to industry safety standards, maintenance of Canopy Course, and related administrative duties. 

    Job Duties:

    ·      Ensures all course operations are conducted in accordance with company’s safety standards

    ·      Ensures all tours are operated in timely manner and in accordance with operational procedures

    ·      Responsible for conducting daily and weekly course inspections

    ·      Tracks usage of all course equipment’s and materials

    ·      Manages daily schedules for canopy personnel 

    • Ability to complete 

    Minimum requirements

    ·      At least 2 years supervisory experience in a related field.

    ·      Managing experience in adventure tours preferred.

    ·      Experience in overseeing training and ongoing compliance of guides

    ·      Experience with Microsoft Office.

    ·      Must complete the guide training program and First Aid/CPR/AED course

    ·      Must meet all other requirements set for canopy guides

     

    Abilities required

    ·      Must be able to hike, climb and rappel 

    • Ability to complete a certified canopy tour training program
    • Ability to work long hours and irregular shifts in a multi task environment

    ·      Full range of overhead arm motions to pull two people along cable

    • Ability to be certified in all skills required of a lead guide
    • Ability to acquire CPR, First Aid, and AED Certification

    ·      This position may require walking and standing for long period of times

     

     

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Employees are subject to random drug tests.

     

    View Job Description
  • Store Clerk

    Retail / Camera - JNU
    Kawanti Zipline Adventures - Juneau

    Apply Now

    Title: Store Clerk

    Department: General Store

    Reports to: Store Manager

    Job summary: Cordially greets the guest help them to find items they are looking for. Serves as cash register and uses the Point of Sales software. Help maintains the guest areas including, restrooms and snack boot as well as the general areas. Help to make and maintai snacks. Applicants must have strong customer service orientation, comfortable with cash handling and understanding of POS systems.

    Summary of essential job functions

    • Help guest finding the items in the store
    • Use POS and other types of cash registers
    • Help store supervisor in maintaining inventory
    • Cleans and organize the guest areas as well as back store
    • Help to make and maintain snacks

    Minimum requirements

    • High School Degree or equivalent
    • Experience in retail preferred
    • Ability to use POS systems
    • Strong knowledge of customer service
    • Speaks fluent English and use cordial manners
    • Must maintain a professional appearance at al times and fallows the company policy
    • Ability to work long hours and irregular shifts in a multi task environment

    Abilities required:

    • Able to lift up to 50 lbs
    • This position may require standing and walking for long period of times

    Disclaimer: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Tour Coordinator 1

    Tour Staff - JNU
    Kawanti Zipline Adventures - Juneau

    Apply Now

    Tour Coordinator is responsible for meeting and directing arriving/departing guests to their tour. Qualified employee must possess the knowledge of the entire tour and able to explain all the facts to guest. Applicants must have strong customer service orientation and understanding of financial transactions. Represent company to cruise lines, groups and individual customers.

    Summary of essential job functions
    • Provides sales support for company products; help with dispatching transportation, brochure distribution, collection of payments, maintaining sales records, and soliciting feedback on tour quality
    • Establishes a warm, welcoming, and friendly relationship with guests
    • Performs the initial screening procedure to determine participants eligibility
    • Assist loading of guests on & off of watercraft, up & down the docks and ramps,
    and ensure their safety at all times
    • Work closely with tour site and boat captain to coordinate ship counts and tour allocations
    • Remains in constant radio and/or cell phone contact with tour site and boat captain
    • Clearly communicate the problems that may arise due to natural and logistic
    challenges to cruise line personnel and guests
    • Work closely with cruise line and transportation company personnel to ensure a
    cooperative and positive working environment

    Minimum requirements
    • High School Degree or equivalent
    • Previous experience in Tourism Industry, preferred
    • Must have a strong orientation to customer service
    • Must be a problem solver and able to provide solutions for complicated situations
    • Must be familiar with safety procedures and emergency response
    • Basic computer skills (MS Excel and Word) is required
    • Speaks fluent English and use cordial manners
    • Able to speak in front of large number of people
    • Ability to communicate and work as an effective team member
    • Maintains a professional appearance at all times and follows the company policies
    • Ability to work long hours and irregular shifts in a multi task environment

    Abilities required
    • This position may require standing and walking for long period of times

    Disclaimer
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Zipline Guide

    Canopy Guides - JNU
    Kawanti Zipline Adventures - Juneau

    Apply Now

    A Zipline guide is responsible for instructing and leading participant groups onto zip course with another zipline guide. This position may require prior knowledge of climbing and rappelling, and applicants must have a strong risk management orientation. Qualified applicants will go through an extensive training program and must pass a written and on-the-job skill test. Additional training is provided for any job description changes once the initial training program is completed.

    Summary of essential job functions:

    • Zipline guide is responsible for assisting in the progress of a participant group
    • Must be able to complete an inspection of all course components and of all course gear
    • Must be able to fit harnesses and helmets correctly as well as supervise the use of all personal and group safety equipment
    • Must be able to assist in a Participant Orientation Session and evaluate potential group risks
    • Assist with course maintenance efforts as required

    Minimum requirements:

    • High School Diploma or equivalent
    • Previous or current CPR, First Aid, and AED Certification
    • Willingness and commitment to take on the responsibility of participant’s safety
    • Must have a strong risk management orientation
    • Ability to communicate and work as an effective team member
    • Must complete the guide training program
    • Speaks fluent English and uses cordial manners
    • Must maintain a professional appearance at all times and follow company policies
    • Ability to work long hours and irregular shifts in a multi-task environment
    • 18 years of age or older
    • Guiding experience in adventure tours, preferred
    • Experience in customer service, preferred

    Physical Abilities required:

    • Must be in good physical shape with an ability to hike short distances
    • Must be comfortable being and working at heights in excess of 130ft
    • Full range of overhead arm motions to pull two people along cable
    • Full hand dexterity
    • This position may require walking, standing, and being in a harness for long periods of time

    Disclaimer: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Tour Coordinator

    Tour Staff - KTN
    Kawanti Zipline Adventures - Ketchikan

    Apply Now

    Tour Coordinator is responsible for meeting and instructing arriving/departing guests to their tour. Qualified employee must possess the knowledge of the entire tour and able to explain all the facts to guest. Applicants must have strong customer service orientation and understanding of financial transactions. Represent company to cruise lines, groups and individual customers.

    Summary of essential job functions

    • Provides sales support for company products; help with dispatching transportation, brochure distribution, collection of payments, maintaining sales records, and soliciting feedback on tour quality
    • Establishes a warm, welcoming, and friendly relationship with guests
    • Performs the initial screening procedure to determine participants eligibility
    • Assist loading of guests on & off of watercraft, up & down the docks and ramps, and ensure their safety at all times
    • Work closely with dispatch and boat captain to coordinate ship counts and tour allocations
    • Remains in constant radio and/or cell phone contact with dispatch and boat captain
    • Clearly communicate the problems that may arise due to natural and logistic challenges to cruise line personnel and guests
    • Work closely with cruise line and transportation company personnel to ensure a cooperative and positive working environment

    Minimum requirements

    • High School Degree or equivalent
    • Previous experience in Tourism Industry is preferred
    • Must have a strong orientation to customer service
    • Must be a problem solver and able to provide solutions for complicated situations
    • Must be familiar with safety procedures and emergency respond
    • Basic computer skills (MS Excel and Word) is required
    • Speaks fluent English and use cordial manners
    • Able to speak in front of large number of people
    • Ability to communicate and work as an effective team member
    • Maintains a professional appearance at al times and fallows the company policies
    • Ability to work long hours and irregular shifts in a multi-task environment

    Abilities required

    • This position may require standing and walking for long period of times

    Disclaimer: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Zipline Guide

    Canopy Guides - KTN
    Kawanti Zipline Adventures - Ketchikan

    Apply Now

    A Zipline guide is responsible for instructing and leading participant groups onto zip course with another canopy guide. This position may require prior knowledge of climbing and rappelling, and applicants must have a strong risk management orientation. Qualified applicants will go through an extensive training program and must pass a written and on-the-job skill test. Additional training is provided for any job description changes once initial training program is completed.

    Summary of essential job functions:

    • Zipline guide is responsible for assisting in the progress of a participant group
    • Must be able to complete an inspection of all course components and of all course gear
    • Must be able to fit harnesses and helmets correctly as well as supervise the use of all personal and group safety equipment
    • Must be able to assist in a Participant Orientation Session and evaluate potential group risks
    • Assist with course maintenance efforts as required

    Minimum requirements:

    • High School Diploma or equivalent
    • Previous or current CPR, First Aid, and AED Certification
    • Willingness and commitment to take on responsibility of participant’s safety
    • Must have a strong risk management orientation
    • Ability to communicate and work as an effective team member
    • Must complete the guide training program
    • Speaks fluent English and uses cordial manners
    • Must maintain a professional appearance at all times and follow company policies
    • Ability to work long hours and irregular shifts in a multi task environment
    • 18 years of age or older
    • Guiding experience in adventure tours, preferred
    • Experience in customer service, preferred

    Physical Abilities required:

    • Must be in good physical shape with an ability to hike short distances
    • Must be comfortable being and working at heights in excess of 130ft
    • Full range of overhead arm motions to pull two people along cable
    • Full hand dexterity
    • This position may require walking, standing, and being in a harness for long periods of time

    Disclaimer: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Accounting Clerk

    Administration
    Taquan Air & Kawanti Adventures - Ketchikan

    Apply Now

    Full-Time Year Round Accounting Clerk:

    Accounting Clerk provides general administrative and accounting supports across multiple entities.  Will perform invoice and bill entry, reconciliations, employee supports like new hire orientations, and maintenance of electronic and paper files.  Will provide administrative, accounts receivable, accounts payable and payroll related supports as requested.

    Responsible to:  Accounting Manager

    Essential Job Responsibilities and Duties Include, not limited to:

    • Ensures accurately and timely:
      • Processing invoices and ensuring daily sales activity is recorded correctly;
      • Processing bill and reconciling vendor and credit card statements to outstanding invoices,
      • Reconcile customer payments to outstanding invoices, ensuring entry of all outstanding activity and accuracy of eventual payments;
      • Process customer statements and perform collections duties as necessary;
      • Input employee information for HR and PR related activities;
    • Maintain accounts receivable, customer payments and contracts, and purchasing documents in electronic and/or hard copy;
    • Maintains complete records in both electronic and hard copies
    • Maintain vendor and customer relationships;
    • Provide administrative supports;
    • Provide payroll processing and human resource supports;
    • Provide accounts payable support;
    • Assists co-workers and management as requested.

     

    Knowledge, Skills, & Abilities:

    • Ability to be a self-starter who prioritizes a high volume of tasks and works well under pressure and time constraints, meeting deadlines and expectations;
    • Ability to work effectively in a team environment with diverse personalities and departmental requirements;
    • Ability to handle confidential and non-routine information;
    • Ability to explain policy and procedures;
    • Ability to remain flexible and adapt to changing job requirements in a fast paced and evolving industry;
    • Ability to have reliable attendance and be flexible in working an evening or weekend day when work- loads are excessive;
    • Ability to recognize opportunities to contribute in other areas when individual work-loads are light;
    • Skilled in excel, word and other computer software;
    • Skilled in verbal and written communication;
    • Knowledge of basic accounting concepts and ability to learn more advanced ones;
    • Skilled in problem solving;
    • Ability to be organized and keep meticulous electronic and paper files;
    • Ability to clearly and respectfully communicate with diverse populations;
    • Ability to keep confidential information secure;
    • Ability to conduct oneself with the highest level of integrity;
    • Ability to analyze and refine processes in a fashion consistent with Taquan Air’s values and priorities;
    • Ability to identify solutions and execute standard processes;
    • Skilled in providing attention to detail with high level of accuracy while multi-tasking;
    • Skilled in written and verbal communication within a business environment;
    • Ability to perform within a team environment and collaborate across work segments;

    Requirements

    • Minimum two years working in an office environment, demonstrating increasing job responsibilities;
    • Minimum two years working with Microsoft Office products and computerized accounting software;

    Physical Demands:

    • Position operates in a professional office environment using standard office equipment;
    • Intermittent physical activity including bending, reaching, and prolonged periods of sitting;

    Disclaimer:

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

    This job description is not an employment agreement or contract and subject to change without notice.

    Rate of Pay:

    $16.00 to $18.00 Hour / DOE

    View Job Description
  • Airframe and Power Plant Mechanic

    Maintenance
    Taquan Air - Ketchikan

    Apply Now

    Job Summary: Will inspect, perform maintenance, make repairs, and conduct tests to keep aircraft operating efficiently and safely. 

    Responsible to:  Crew Chief with oversight and direction by the Director of Maintenance

    Essential Job Responsibilities and Duties Include, not limited to:

    • Adhere to all applicable FARs and Company policies and procedures when inspecting and maintaining aircraft;
    • Examine and inspect aircraft, engines, and other components, identifying problem areas and notifying Crew Chief;
    • Adjust, align, and calibrate aircraft systems;
    • Disassemble and inspect parts for wear, warping, or other defects;
    • Disassemble, assemble, and install electrical, plumbing, mechanical, hydraulic, and structural components and accessories;
    • Service and maintain aircraft systems through flushing, cleaning screens, greasing parts, etc;
    • Repair, replace, and rebuild aircraft structures, functional components, and parts, such as wings and fuselage, rigging, and hydraulic units;
    • Test engine and system operations, using test equipment, and listens to engine sounds to detect and diagnose malfunctions;
    • Remove engine from aircraft or installs engine, using hoist or forklift;
    • Provide guidance to apprentices in absence of Crew Chief;
    • Maintain shop cleanliness and maintenance through duties like sweeping, organizing, etc..

    Knowledge, Skills, & Abilities:

    • Skilled in problem identification and resolution;
    • Skilled in organization, time, and project management;
    • Ability to prioritize a high volume of tasks and work well under pressure and time constraints;
    • Ability to insert and retrieve aircraft from water utilizing equipment;
    • Ability to attend to all details, as well as see the overall big picture;
    • Ability to clearly and respectfully communicate;
    • Ability to conduct oneself with the highest level of integrity;
    • Ability to identify solutions and execute standard processes;
    • Ability to perform successfully within a fast-paced environment;
    • Skilled in providing attention to detail with a high level of accuracy
    • Ability to perform within a team environment;
    • Ability to be a self-starter and work independently.

    Requirements

    • Airframe and Power Plant Certificate;
    • Pass company drug screening;
    • Work swing shifts or nights during busy summer season.

    Physical Demands:

    • Ability to lift 50 pounds
    • Ability to work in inclement weather, including aircraft on the water
    • Ability to stand and walk for prolonged periods
    • Ability to work long hours and irregular shifts and/or overtime as needed

    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

    View Job Description
  • Dock Hand

    Freight
    Taquan Air - Ketchikan

    Apply Now

     

    Freight and dockworkers are a very important part of our company.  We depend on them to be self-motivated, to know what their duties are, and to perform them without a great deal of supervision.  We need personnel who are not just working for a paycheck, but people interested in the success of the company.

    Prerequisites are as follows:

    1)    Safety Conscious

    2)    Minimum age 21 years

    3)    Physically fit; able to lift and move heavy items, and help handle aircraft.

    4)    Good Character

    5)    Insurable (auto)

    6)    Clean Driving Record

    7)    Able to complete D.O.T. physical prior to employment

    8)    Clean/ neat appearance

    9)    Works well with others

    10)  Can follow instructions

    11)  Punctual

    View Job Description
  • Facilities and Grounds Maintenance Technician

    Maintenance
    Taquan Air - Ketchikan

    Apply Now

    Looking for an experienced Facilities and Grounds Maintenance Technician at Taquan Air in Ketchikan Alaska.  Applicant will be responsible for maintaining facilities, hangers, rental and lease properties maintenance, snow removal, maintaining aviation fuel system maintenance, dock maintenance, aircraft support equipment maintenance, grounds maintenance, and grounds appearance.  Point of hire is Ketchikan Alaska, Salmon Capital of the World!

    Required work experience and expectations:  Applicant must have at least three years’ experience in facilities repair, construction or equipment maintenance.  Skills required include plumbing, carpentry, basic electrical and all other aspects of building maintenance and general grounds keeping.  Additional work experience, such as welding, metal fabrication, metal pipe threading/fitting and the ability to work heavy equipment are a plus.

    Position Requirements:  Applicant must have strong work ethics to include, working as a team member and/or team lead and capable of working unsupervised.  Applicant must have an outstanding customer service attitude and professional attitude.  The applicant is required to maintain a valid state driver’s license and must be insurable.  Applicant must have adequate transportation.  The applicant will be required to be on call and must be able to work after hours emergencies.  Applicant must be in excellent physical condition, capable of lifting more than 50 pounds, working at heights, working in tight places and working long hours when required.  Applicant must be capable of passing drug screening and background checks.  Applicant must be able to work around children.

    Benefits:  Competitive pay based on experience.  40-hour work week.  Full-time employees; Medical, Dental, PTO (paid time off), 401K (with employer contribution), and much more!

    View Job Description
  • Pilot

    Flight Crew
    Taquan Air - Ketchikan

    Apply Now

    Responsible for the safe and professional operation of Taquan aircraft under FAR Part 135 standards.  Adhere to FAA regulations, highest level of safety, quality customer service, operating efficiency, and professionalism at all times.

    • As required and regulated under the provisions of a FAA Part 135 pilot
    • Commercial Pilots Certificate, single engine sea
    • Instrument Rating
    • Minimum 1000 hours total time preferred 
    • 500 hours single engine sea preferred

    RESPONSIBLE TO:                      

    Chief Pilot (Primary)        

    Director of Operations (Secondary)     

    View Job Description
  • Seasonal Flight Coordinator

    Dispatch
    Taquan Air - Ketchikan

    Apply Now

    Title:                              Seasonal Flight Coordinator

    Department:                  Dispatch

    Responsible to:            Station Manager
                                           Director of Operations   

    Job Summary: The Flight Coordinator is responsible for scheduling, directing and coordinating aircraft to meet all flight commitments with the highest quality, safest methods and most efficient passenger, mail and freight service.

    Summary of Essential job functions

    • Ability to Schedule aircraft and to identify all factors affecting scheduling
    • Knowledgeable of our routes, rates and fares, destinations and general weather trends
    • Responsible for notifying the D.O. and Chief Pilot immediately regarding emergencies
    • Responsible to know emergency response procedures
    • Responsible for working with the Director of Operation or Chief Pilot when delaying or canceling flights if unsafe conditions threaten the safety of the aircraft or passengers
    • Disseminate flight assignments, weather, and route information to the pilots promptly
    • Maintain radio watch and log of all aircrafts
    • Responsible for manifesting passengers, freight and mail for every flight dispatched
    • Responsible for dispatching aircraft in order to produce the best revenue return
    • Ability to handle all ticketing done at our base of operations
    • Responsible for answering phones, booking reservations and quoting charter flights
    • Knowledgeable of all Company products
    • Familiar with and execute Medallion Program (Risk Assessments for every flight)
    • Responsible for daily revenue reports and other paperwork pertaining to dispatch
    • Knowledgeable of PO-508 manual and all USPS regulations for handling mail
    • Responsible for understanding T-100 system, data entry and meeting deadlines
    • Perform all duties in compliance with the OPS Manual and all applicable regulations
    • Ability to use all required company forms and comply with company procedures
    • Participate in all company training
    • Maintain contact with outlying area agents
    • Maintain contact with tour operations
    • Responsible for keeping work area clean and organized
    • Other duties as assigned by supervisor

    Minimum requirements

    • High School Diploma or equivalent
    • Previous Airline experience preferred
    • Working knowledge of the tourism industry
    • Must have a strong Risk Management orientation
    • Applicant must possess excellent customer service skills to effectively deal with the traveling public and other employees.
    • Speak fluent English and have excellent oral and written communication skills
    • Ability to complete multiple tasks
    • Must maintain a professional appearance at all times and follow company uniform policy
    • Knowledge of software programs such as Word, Excel, and Outlook
    • Excellent time management and organizational skills
    • Valid Alaska drivers license and good driving record

    Physical and Mental Abilities required

    • Ability to work long hours, evenings and weekends as needed
    • Ability to operate computers and other office equipment
    • High level of integrity, diplomacy, and initiative
    • Ability to maintain confidentiality           

    Disclaimer: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. Employees are subject to random and post-accident drug testing.

    View Job Description
  • Seasonal Ticket Counter Agent

    Ticket Agent
    Taquan Air - Ketchikan

    Apply Now

    Title:                           Seasonal Ticket Counter Agent

    Department:               Dispatch

    Responsible to:         Station Manager

    Job Summary: The ticket counter agent is responsible for ticketing passengers and freight, answering phones, booking reservations, retail and assisting customers knowledgeably, professionally and efficiently.

    Summary of Essential job functions

    • Responsible for ticketing passengers and freight
    • Knowledgeable of our destinations, rates and fares
    • Responsible for quoting charter flights and lake trips
    • Ability to use all required company forms and comply with company procedures
    • Ability to handle all  ticketing done at our base of operations
    • Diligently answer phones, assist passengers and book reservations in a professional manner
    • Maintain constant contact with dispatch regarding flights, delays and cancellations
    • Communicate to passengers any delays, weather challenges or cancellations when directed
    • Meeting and greeting passengers
    • Assisting with passenger loading and unloading as needed
    • Filling out bush pilot certificates and issuing them to passengers
    • Establishing a warm, welcome, and friendly relationship with each customer
    • Knowledgeable of all Taquan Air products
    • Relaying information to transfer company personal
    • Familiar with and execute Medallion Program
    • Participate in all company training
    • Notify freight department of arriving freight and baggage
    • Responsible for handling cash and credit card machine
    • Responsible for complying with opening and closing procedures
    • Assisting customers with retail sales
    • Responsible for keeping retail stocked and inventory updated
    • Responsible for keeping lobby and work area clean
    • Other duties as assigned by supervisor

    Minimum requirements

    • High School Diploma or equivalent
    • Working knowledge of the tourism industry
    • Must have a strong Risk Management orientation
    • Must possess excellent customer service skills to effectively deal with the traveling public and other employees.
    • Speak fluent English and have excellent oral and written communication skills
    • Ability to complete multiple tasks
    • Must maintain a professional appearance at all times and follow company uniform policy
    • Knowledge of software programs such as Word, Excel and Outlook
    • Excellent time management and organizational skills
    • Valid Alaska drivers license and good driving record

    Physical and Mental Abilities required

    • Ability to work long hours, evenings and weekends as needed
    • Ability to operate computers and other office equipment
    • High level of integrity, diplomacy and initiative
    • Ability to maintain confidentiality
    • Lift 50lbs           

    Disclaimer: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. Employees are subject to random and post accident drug testing.

    View Job Description
  • Tour Coordinator

    Tour Staff
    Taquan Air - Ketchikan

    Apply Now

    Tour Coordinator is responsible for meeting and instructing arriving/departing guests to their tour. Qualified employee must possess the knowledge of the entire tour and able to explain all the facts to guest. Applicants must have strong customer service orientation and understanding of financial transactions. Represent company to cruise lines, groups and individual customers.

    Summary of essential job functions:

    • Provides sales support for company products; help with dispatching transportation, brochure distribution, collection of payments, maintaining sales records, and soliciting feedback on tour quality
    • Establishes a warm, welcoming, and friendly relationship with guests
    • Performs the initial screening procedure to determine participants eligibility
    • Assist loading of guests on & off of watercraft, up & down the docks and ramps, and ensure their safety at all times
    • Work closely with dispatch and boat captain to coordinate ship counts and tour allocations
    • Remains in constant radio and/or cell phone contact with dispatch and boat captain
    • Clearly communicate the problems that may arise due to natural and logistic challenges to cruise line personnel and guests
    • Work closely with cruise line and transportation company personnel to ensure a cooperative and positive working environment

    Minimum requirements

    • High School Degree or equivalent
    • Previous experience in Tourism Industry is preferred
    • Must have a strong orientation to customer service
    • Must be a problem solver and able to provide solutions for complicated situations
    • Must be familiar with safety procedures and emergency respond
    • Basic computer skills (MS Excel and Word) is required
    • Speaks fluent English and use cordial manners
    • Able to speak in front of large number of people
    • Ability to communicate and work as an effective team member
    • Maintains a professional appearance at al times and fallows the company policies
    • Ability to work long hours and irregular shifts in a multi task environment

    Abilities required

    • This position may require standing and walking for long period of times

    Disclaimer: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description

How to Apply

Our positions fill up quickly, so apply online today!


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