Kawanti Adventures
Job List

Our Jobs

For guides 80-90% of your hours will be guiding tours with opportunities for tips and the other 10-20% will be maintaining gear, inspecting the course or trail, and other optional work projects.  Those that wish to learn advanced skills and show dedication to their jobs may be able to receive additional paid training for advancement and additional skill development.    

All Supervisors and Managers started at entry level position and have worked their way up which means they know and understand your job and provide the full support and training needed to be successful.  It also means that upward mobility is possible for those that excel.

Most positions start at $13 per hour plus tips (CDL drivers have higher starting pay).

All employees must be able to start between Mid-April and Early-June and must be able to stay until at-least mid-August with a preference for those with the availability to stay until the end of September.

Please note that while recreational Marijuana is legal in the state of Alaska its use is not permitted by Kawanti  Adventures.  Due to the high-risk nature of our tours, we do drug test throughout your employment and we have zero tolerance for drug use.

  • Dock Representative

    Dock
    Juneau Zipline Operations

    Apply Now

    Dock Reps are responsible for meeting and directing arriving/departing guests to their tour. Qualified employee must possess the knowledge of the entire tour and able to explain all the facts to guest. Applicants must have strong customer service orientation and understanding of financial transactions. Represent company to cruise lines, groups and individual customers.

    Summary of Essential Job Functions

    • Provides sales support for company products; help with dispatching transportation, brochure distribution, collection of payments, maintaining sales records, and soliciting feedback on tour quality
    • Establishes a warm, welcoming, and friendly relationship with guests
    • Performs the initial screening procedure to determine participants eligibility
    • Work closely with tour site to coordinate ship counts and tour allocations
    • Remains in constant radio and/or cell phone contact with tour site
    • Clearly communicate the problems that may arise due to natural and logistic
      challenges to cruise line personnel and guests
    • Work closely with cruise line and transportation company personnel to ensure a
      cooperative and positive working environment
    View Job Description
  • Zipline Guide

    Guides
    Juneau Zipline Operations

    Apply Now

    A Zipline guide is responsible for instructing and leading participant groups onto zip course with another zipline guide. This position may require prior knowledge of climbing and rappelling, and applicants must have a strong risk management orientation. Qualified applicants will go through an extensive training program and must pass a written and on-the-job skill test. Additional training is provided for any job description changes once the initial training program is completed.

    Summary of Essential Job Functions

    • Zipline guide is responsible for assisting in the progress of a participant group
    • Must be able to complete an inspection of all course components and of all course gear
    • Must be able to fit harnesses and helmets correctly as well as supervise the use of all personal and group safety equipment
    • Must be able to assist in a Participant Orientation Session and evaluate potential group risks
    • Assist with course maintenance efforts as required
    View Job Description
  • Karts Guide

    Operations
    Ketchikan Adventure Karts

    Apply Now

    Guide visitors in a professional, courteous, and informative manner at Whipple Creek, while being responsible for the safety and well-being of guests during tour operations. This position is responsible for all duties associated with tours: guide, open and close of building, cleaning site and gear, and fueling karts.

    Summary of Essential Job Functions

    • Monitor tour site for any potential danger to guests or staff. Respond to any hazardous situation according to established guidelines. 
    • Guide visitors throughout entire kart expedition tour.
    • Maintain daily logs – tour report summaries.
    • Assist in daily opening and closing of tour site.
    • Transport visitors to and from the tour sight in a safe and professional manner.
    • Maintain radio communication with Lead Guide and/or site manager and Dock throughout tour using established radio procedures.
    • Daily cleaning of all gear used for tours.
    • Stocking and/or selling retail items.
    • Fueling, washing, checking oil in, and putting air in tires for the karts.
    View Job Description
  • Dock Operations Manager

    Dock
    Ketchikan Dock Operations

    Apply Now

    As the Dock Operations Manager, this position includes diligently answering telephones, assisting all customers, and providing coworkers / subordinates company product knowledge with effectiveness and efficiency.  It also requires influencing others within the tour department to adhere to company procedures and requirements. This position requires the supervision of the dock operations supervisor, dock representatives, and assistance with driver guides. Overall, it is your responsibility to ensure the highest quality of customer service. 

    Summary of Essential Job Functions

    • Manage daily tour operations and activities; includes scheduling all tour staff with assistance from dock supervisor
    • Administer training and cross training of dock supervisor and dock reps
    • Maintain and cultivate a working relationship with cruise lines, transfer companies, and partner vendor personnel
    • Communicate to cruise line reps, transfer companies, and dock reps any delays or weather challenges
    • Monitor quality of all tour functions and products and communicate the need for improvement to the Director
    • Maintain detailed and accurate records of daily tour counts, revenue, and other pertinent information
    • Work closely with operations to coordinate counts and allocations for each day
    • Manage accurate and timely settlement and invoicing of all tour products
    • Participate and assist with FAMS or other promotional events
    View Job Description
  • Dock Operations Supervisor

    Dock
    Ketchikan Dock Operations

    Apply Now

    The Dock Operations Supervisor is responsible for planning, organizing, managing and coordination of daily tours and collection of services provided to cruise lines and other customers. This position serves as a liaison between the company and cruise lines as well as the transportation companies. 

    Summary of Essential Job Functions

    • Coordinates and manages daily tour departures and related activities
    • Work closely with our internal operational sites and partner vendors to communicate ship counts and tour allocations
    • Prepares daily schedules for Dock Representatives and ensure timely departure of tours
    • Keeps detailed, accurate and precise records of ship financial and other pertinent information
    • Ensure accurate daily settling of all tour products for each ship
    • Maintain and cultivate a friendly & professional working relationship with all cruise line personnel and strengthen relationship with company
    • Monitor quality control of all services and products and make suggestions for improvement
    • Provides and maintains tour brochures and flyers for onboard sales
    • Must meet all other requirements set for Dock Representatives
    View Job Description
  • Dock Representative

    Dock
    Ketchikan Dock Operations

    Apply Now

    Dock Reps are responsible for meeting and providing introductory information to all arriving guests who are on scheduled tours. Applicants must have strong customer service skills and be capable of positively representing the company to cruise lines, partners and customers.

    Summary of Essential Job Functions

    • Provide support to tour sites by communicating tour counts, dispatching departures, distributing marketing materials and maintaining sales records.
    • Use knowledge of tour products to perform initial screening on all participants to determine their eligibility to participate.
    • Clearly communicate logistical and other problems that arise and assist in determining the best possible solution.
    • Work closely with supervisors and co-workers to assist to ensure all departures and administrative tasks are completed.
    View Job Description
  • CDL Driver Guide

    Guides
    Ketchikan Sanctuary Guides

    Apply Now

    The CDL Driver Guide is responsible for the transportation of customers and crew in a safe and timely manner. Duties include a certain level of maintenance and cleaning. Commitment to safety, clean driving record and CDL License with passenger endorsement required. People skills are a must as drivers are required to provide narration. Training provided for qualified applicants.

    Summary of Essential Job Functions

    • Ensures guests are greeted with warm welcome and provide excellent customer service
    • Performs pre-departure safety speech and ensures all guests properly informed about the safety procedures onboard
    • Always follows traffic rules and follows safety procedures while driving
    • Provides guided narration to passengers with the highlights of local area and history
    • Provides guest the waiver form, collects and hand out the filled forms to guides on arrival to tour site
    • Helps performing daily and weekly vehicle maintenance and repairs/fix small malfunctions
    • Cleans the vehicle(s) daily
    View Job Description
  • Driver Guide

    Guides
    Ketchikan Sanctuary Guides

    Apply Now

    The Driver Guide is responsible for the transportation of customers and crew in a safe and timely manner. Duties include a certain level of maintenance and cleaning. Commitment to safety and a clean driving record are required. People skills are a must as drivers are required to provide narration. Training provided for qualified applicants.

    Summary of Essential Job Functions

    • Ensures guests are greeted with warm welcome and provide excellent customer service
    • Performs pre-departure safety speech and ensures all guests properly informed about the safety procedures onboard
    • Always follows traffic rules and follows safety procedures while driving
    • Provides guided narration to passengers with the highlights of local area and history
    • Provides guest the waiver form, collects and hand out the filled forms to guides on arrival to tour site
    • Helps performing daily and weekly vehicle maintenance and repairs/fix small malfunctions
    • Cleans the vehicle(s) daily
    View Job Description
  • Trail Guide

    Guides
    Ketchikan Sanctuary Guides

    Apply Now

    The Trail Guide is responsible for providing information to our guest about the flora, fauna, wildlife, and history of Herring Cove and the surrounding area. Trail guides ensure our guest receives a memorable and professional nature experience.

    Summary of Essential Job Functions

    • Conducts tours in the time allotted/scheduled with adherence to quality standards
    • Meet and greet guests, explain the tour’s objectives and goals and safety procedures
    • Lead guests into rainforest trail and explain about fauna, flora, wildlife, and history of Herring Cove
    • Explain the history of the estuary, ocean areas and salmon hatchery in Herring Cove
    • Help guests to interact with live animals on site and talk about the history of the Old Sawmill
    • Escort guest to Carving Studio where a native carver will explain about the totem pole carved on site
    • Help guest in finding gift items in the Store and escort guests back to their bus for return trip to ship
    View Job Description
  • Zipline Guide

    Guides
    Ketchikan Sanctuary Guides

    Apply Now

    A Zipline guide is responsible for instructing and leading participant groups onto zip course with another zipline guide. Applicants must have a strong risk management and customer service orientation. Qualified applicants will go through an extensive training program and must pass a written and on-the-job skill test. Additional training is provided for any job functions as required.

    Summary of essential job functions

    • Zipline guide is responsible for assisting in the progress of a participant group
    • Must be able to complete an inspection of all course components and of all course gear
    • Must be able to fit harnesses and helmets correctly as well as supervise the use of all personal and group safety equipment
    • Must be able to assist in a Participant Orientation Session and evaluate potential group risks
    • Assist with course maintenance efforts as required
    View Job Description
  • Store Clerk

    Retail
    Ketchikan Sanctuary Service Hosts

    Apply Now

    The Store Clerk cordially greets the guests and helps them to find the items they are looking for. Works at the cash register and uses the Point of Sale software. Helps maintain the guest areas including, restrooms and snack booth as well as the general areas. Helps with making and maintaining snacks. Applicants must have an outgoing personality and good customer service skills, be comfortable with handling cash and be able to understand POS system.

    Summary of essential job functions

    • Help guests with finding items in the store
    • Use POS and other types of cash registers
    • Help store supervisor in maintaining inventory
    • Clean and organize the guest areas as well as the back of the store
    • Helps with making and maintaining snacks
    View Job Description
  • Dock Hand

    Freight
    Taquan Air Cargo

    Apply Now

    Freight and dockworkers are a very important part of our company.  We depend on them to be self-motivated, to know what their duties are, and to perform them without a great deal of supervision.  We need personnel who are not just working for a paycheck, but people interested in the success of the company.

    Summary of Essential Job Functions

    • Safety Conscious
    • Minimum age 16 years
    • Physically fit; able to lift and move heavy items and help handle aircraft.
    • Good Character
    • Insurable (auto)
    • Clean Driving Record
    • Able to complete D.O.T. physical prior to employment
    • Clean/ neat appearance
    • Works well with others
    • Can follow instructions
    • Punctual
    View Job Description
  • Seasonal Customer Service Representative

    Operations
    Taquan Air Dispatch

    Apply Now

    The Customer Service Representative is responsible for all aspects of the customer’s experience for Taquan Air. 

    Summary of Essential Job Functions

    • Ticketing customers, answering phones efficiently, receiving and ticketing freight
    • Knowledgeable of our destinations, rates, fees and tour products
    • Establishing a warm, welcome, and friendly relationship with each customer in person, over the phone and through email.
    • Assist customers with retail sales including handling cash and credit card machine.
    • Responsible for keeping retail stocked and inventory updated.
    • Responsible for keeping lobby, bathrooms and work area clean.
    • Assisting with passenger loading and unloading as needed.
    • Participate in all company training.
    • Responsible for complying with opening and closing procedures.
    • Other duties as assigned by supervisor.
    View Job Description
  • A&P Mechanic

    Maintenance
    Taquan Air Maintenance

    Apply Now

    A&P mechanic, full time, permanent.

    Aircraft fleet of DeHavilland DHC-2 Beavers and DHC-3 Turbine Otters.

    Flexible work schedule: Day shift during winter months and swing shift during busy summer months

    Summary of essential job functions, responsibilities and duties:

    • Adhere to all applicable FARs, company policies and procedures
    • Inspect, perform maintenance, make repairs, troubleshoot and conduct tests to keep aircraft operating efficiently and safely
    • Good communications with colleagues, supervisors, pilots and flight department
    • Other duties as assigned by the Director of Maintenance or his designee

    Requirements:

    • A&P license
    • Recent A&P activity within the past two years
    • Recent A&P graduates are welcome to apply
    • Pass background check
    • Pass pre-employment and random drug screening
    • Provide adequate set of tools

    Compensation:

    • Compensation is DOE and negotiable for the right set of skills that fit company needs
    • Other benefits: Relocation, housing allowance and benefits such as health insurance, 401K, reduced airline travel, etc.
    View Job Description

How to Apply

Our positions fill up quickly, so apply online today!


Contact Kawanti Adventures