Kawanti Adventures
Job List

Our Jobs

For guides 80-90% of your hours will be guiding tours with opportunities for tips and the other 10-20% will be maintaining gear, inspecting the course or trail, and other optional work projects.  Those that wish to learn advanced skills and show dedication to their jobs may be able to receive additional paid training for advancement and additional skill development.    

All Supervisors and Managers started at entry level position and have worked their way up which means they know and understand your job and provide the full support and training needed to be successful.  It also means that upward mobility is possible for those that excel.

Most positions start at $12 per hour plus tips (CDL drivers have higher starting pay).

All employees must be able to start between Mid-April and Early-June and must be able to stay until at-least mid-August with a preference for those with the availability to stay until the end of September.

Please note that while recreational Marijuana is legal in the state of Alaska its use is not permitted by Kawanti  Adventures.  Due to the high-risk nature of our tours, we do drug test throughout your employment and we have zero tolerance for drug use.

  • Tour Coordinator

    Operations
    Kawanti Adventures - Ketchikan

    Apply Now

    Tour Coordinators are responsible for meeting and providing introductory information to all arriving guests who are on scheduled tours. Applicants must have strong customer service skills and be capable of positively representing the company to cruise lines, partners and customers.

    Summary of Essential Job Functions:

    • Provide support to tour sites by communicating tour counts, dispatching departures, distributing marketing materials and maintaining sales records.
    • Use knowledge of tour products to perform initial screening on all participants to determine their eligibility to participate.
    • Clearly communicate logistical and other problems that arise and assist in determining the best possible solution.
    • Work closely with supervisors and co-workers to assist to ensure all departures and administrative tasks are completed.

    Minimum Requirements:

    • High School Degree or equivalent
    • Previous experience in tourism industry preferred
    • Ability to communicate and work effectively as a member of a team
    • Maintain a professional appearance at all times and adhere to company policies
    • Speak fluent English
    • Be able to speak in front of large groups of people
    • Knowledge of basic computer skills (MS Excel and Word)
    • Must be able to problem solve, prioritize tasks and multi-task
    • Have time management skills to follow a daily schedule with minimal supervision

    Abilities Required:

    • This position may require standing and walking for long periods of time

    Disclaimer:

    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Karts Guide

    Guides
    Kawanti Karts Adventures - Ketchikan

    Apply Now

    Kawanti Karts Adventures

     

    Job Description

     

    Job Title:                     Karts Guide

     

    Reports to:                  Site Manager

     

    Job Summary:             Guide visitors in a professional, courteous, and informative manner at Whipple Creek, while being responsible for the safety and well-being of guests during tour operations. This position is responsible for all duties associated with tours: guide, open and close of building, cleaning site and gear, and fueling karts.

     

    Major Duties:

     

    1.         Monitor tour site for any potential danger to guests or staff. Respond to any hazardous situation according to established guidelines.

     

    2.         Guide visitors throughout entire kart expedition tour.

     

    3.         Maintain daily logs – tour report summaries.

     

    4.         Assist in daily opening and closing of tour site.

     

    5.         Transport visitors to and from the tour sight in a safe and professional manner.

     

    6.         Maintain radio communication with Lead Guide and/or site manager and Dock throughout tour using established radio procedures.

     

    7.         Daily cleaning of all gear used for tours.

     

    8.         Stocking and/or selling retail items.

     

    9.         Fueling, washing, checking oil in, and putting air in tires for the karts.

     

     

    Other Responsibilities:

     

    1.         Organize and clean site; maintain the upkeep of tour road.

     

    2.         Each employee is responsible to keep and accurate, daily record of time worked.

     

    3.         Other duties as assigned.       

     

    Physical and Environmental Standards:

    • Ability to lift and move heavy items (40 lbs) unassisted

    • Be dexterous enough to get in and out of karts without assistance

    • Be able to maneuver karts around on rocky terrain

    • Requires hearing ability to operate around pressure washer and kart engines

    • Work outside in any weather condition

    • Be able to work extra shifts upon request

     

    Requirements and Qualifications:

    • At least 18 years of age, with a valid driver’s license and clean driving record

    • At least two years of customer service experience

    • At least one year of guiding experience preferred
    • Ability to work extended hours on an established schedule

    • Must be flexible and able to work a variety of shifts, weekends, and holidays
    • Self-motivated, positive attitude and professional appearance
    • Effective communication skills, both oral and written

    • Reliable and strong public speaking skills

    • Ability to meet guests needs in a helpful and courteous manner

     

     

     

    View Job Description
  • Maintenance

    Maintenance
    Kawanti Karts Adventures - Ketchikan

    Apply Now

    Position Description

     

    Title: Maintenance

    Department: Adventure Kart LLC

    Reports to: Maintenance Manager

     

    Job Summary

     

    The primary responsibility of this position will be to provide preventive and as needed maintenance to Tom Cars at Whipple Creek. Responsibility also encompasses maintenance to any other company vehicles. Duties will range from light maintenance (tires, oil, spark plugs etc.) to heavy work (welding, rebuilding engines, transmissions, finals, etc.).  The Maintenance position will also provide basic maintenance needs to the Base Camp buildings & facilities, including electrical work. 

     

    Summary of Essential Job Functions

    • Monitor tour site for any potential danger to guests or staff
    • Supervise or help coordinate response to any emergencies
    • Maintain and complete daily maintenance logs
    • Assist with daily setup and shutdown of facilities
    • Provide preventative and needed maintenance to all Tom Cars on a daily basis
    • Assure that all parts, inventory and equipment, are available and sufficient for daily operations
    • Ability to assist Kart Adventure staff as needed
    • Ability to guide visitors in a professional, courteous, and informative manner as needed
    • Perform other various duties assigned.

     

    Minimum Requirements

    • Certificates of training in mechanical and engine related fields from accredited school or university
    • Must be organized, willing to work outdoors and / or in potentially stressful situations.
    • Experience with welding and small engines is a plus but not required
    • Ability to meet guests needs in a helpful and courteous manner
    • Ability to lift and move heavy items (70 lbs) unassisted
    • Ability to be dexterous enough to get in and out of karts without assistance
    • Ability to work around the noise of a pressure washer and/or kart engines
    • Ability to maneuver karts on rocky terrain and work outside in any weather condition
    • Ability to work extra shifts upon request

     

     

     

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Employees are subject to random drug tests.

     

     

     

     

     

     

    CONFIDENTIAL

    Implemented 04/01/2011 

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  • Mechanic's Assistant

    Maintenance
    Kawanti Karts Adventures - Ketchikan

    Apply Now

    Job Summary

     

    The primary responsibility of this position will be to provide help and assistance in preventive and as needed maintenance to Tom Cars at Whipple Creek. Responsibility also encompasses maintenance to any other company vehicles. Duties will range from light maintenance (tires, oil, spark plugs etc.) to cleaning shop and test driving karts.  The Maintenance Assistant position will also provide basic maintenance needs to the Base Camp buildings & facilities as assigned.

     

    Summary of Essential Job Functions

    • Monitor tour site for any potential danger to guests or staff
    • Help in response to any emergencies
    • Assist with daily setup and shutdown of facilities
    • Provide support to mechanics in preventative and needed maintenance to all Tom Cars on a daily basis
    • Ability to assist Adventure Kart staff as needed
    • Ability to guide visitors in a professional, courteous, and informative manner as needed
    • Perform other various duties assigned.

     

    Minimum Requirements

    • Must be organized, willing to work outdoors and / or in potentially stressful situations.
    • Experience with small engines is a plus but not required
    • Ability to meet guests needs in a helpful and courteous manner
    • Ability to lift and move heavy items (70 lbs) unassisted
    • Ability to be dexterous enough to get in and out of karts without assistance
    • Ability to work around the noise of a pressure washer and/or kart engines
    • Ability to maneuver karts on rocky terrain and work outside in any weather condition
    • Ability to work extra shifts upon request
    • Valid Driver’s License
    • Pre Employment Drug Screen
    View Job Description
  • Photographer

    Guides
    Kawanti Karts Adventures - Ketchikan
    View Job Description
  • Photographer

    Retail
    Kawanti Rainforest Adventures - Ketchikan

    Apply Now

    Job Description

                   

    Title:

    Photographer

    Department:

    General Store

    Reports to:

    Retail Manager

     

    Job summary

    Photograph all guests as they zip through on the last line. Edit crop and sell photos from the POS when time allows between tours.  Assist store manager and clerk in the running of the store.  Take photos on course or as needed and time allows .  Applicants should have knowledge of digital photography and some basic editing experience, be comfortable with cash handling and customer service.

    Summary of essential job functions

    • Photograph guests as they ride the zip line
    • Be comfortable work at heights of 40 ft.
    • Have experience with a digital Camera (Canon EOS 7D provided)
    • Do some basic editing and selling of photographs
    • Help around store  maintaining inventory
    • Cleans and organize in and around the store

    Minimum requirements

    • High School Degree or equivalent
    • Experience in digital photography preferred
    • Ability to use POS systems
    • Strong knowledge of customer service
    • Speaks fluent English and  use cordial manners
    • Must maintain a professional appearance at al times and follows the company policy
    • Ability to work long hours and irregular shifts in a multi task environment

    Abilities required

    • Be able to lift up to 50 lbs
    • This position may require standing and walking for long period of times

     

    Disclaimer

    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Store Clerk

    Retail
    Kawanti Rainforest Adventures - Ketchikan

    Apply Now

    Job Description


    Title:
    Store Clerk
    Department:
    General Store
    Reports to:
    Retail Manager
    Job summary
    Cordially greets the guests and helps them to find the items they are looking for. Works at the cash register and uses the Point of Sale software. Helps maintain the guest areas including, restrooms and snack booth as well as the general areas. Helps with making and maintaining snacks. Applicants must have an outgoing personality and good customer service skills, be comfortable with handling cash and be able to understand POS system.
    Summary of essential job functions
    • Help guests with finding items in the store
    • Use POS and other types of cash registers
    • Help store supervisor in maintaining inventory
    • Clean and organize the guest areas as well as back of store
    • Help making and maintaining snacks
    Minimum requirements
    • High School Degree or equivalent
    • Experience in retail preferred
    • Ability to use POS system
    • Strong knowledge of customer service
    • Speaks fluent English and uses cordial manners
    • Must maintain a professional appearance at all times and follow the company policy
    • Ability to work long hours and irregular shifts in a multi task environment
    Abilities required
    • Be able to lift up to 50 lbs
    • This position may require standing and walking for long periods of time
    Disclaimer
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Trail Guide

    Walking Tour Guides
    Kawanti Rainforest Adventures - Ketchikan

    Apply Now

    Title:

    Trail Guide

    Department:

    Tours

    Reports to:

    Site Manager

    Job summary

    This position is responsible for providing information to our guest about the flora, fauna, wildlife and history of Herring Cove and surrounding area. Trail guides ensure our guest receives a memorable and professional nature experience. Benefits include a $12/hr base pay rate and seasonal bonus (must commit to work for the whole season to qualify).

    Summary of essential job functions

    • Conducts tours in the time allotted/scheduled with adherence to quality standards
    • Meet and greet guests, explain the tour’s objectives and goals and safety procedures
    • Lead guests into rainforest trail and explain about fauna, flora, wildlife and history of Herring Cove
    • Explain the history of the estuary, ocean areas and salmon hatchery in Herring Cove
    • Help guests to interact with live animals on site and talk about the history of the Old Sawmill
    • Escort guest to Carving Studio where a native carver will explain about the totem pole carved on site
    • Help guest in finding gift items in the Store and escort guests back to their bus for return trip to ship

    Minimum requirements

    • High School Degree or equivalent
    • Previous experience in guiding nature tours will be preferred
    • Knowledgeable of  fauna, flora, wildlife and history of Herring Cove and Southeast Alaska a plus
    • Must complete the guide training program and  First Aid/CPR course
    • Speaks fluent English and  use cordial manners
    • Able to speak in front of large number of people
    • Ability to communicate and work as an effective team member
    • Maintains a professional appearance at all times and fallows the company policies
    • Ability to work long hours and irregular shifts in a multi task environment

    Abilities required

    • This position may require standing and walking for long period of times

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Employees are subject to random drug tests.

     

    View Job Description
  • Transportation Coordinator

    Retail
    Kawanti Rainforest Adventures - Ketchikan

    Apply Now

     

    Transportation Coordinator

    This position is responsible for all tour groups arriving back to their ship at the scheduled time.  This individual works closely with the independent tour and dispatch desk.  This job requires an individual who is organized, prompt, can multi-task, and has high energy and enjoys working with the public.  This position is primarily outside no matter the weather. This person is the last point of contact with the tour guests and will be responsible for making sure their transfers go smoothly.  This person will assist in the retail store as needed.

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  • Course Supervisor

    Canopy Guides - JNU
    Kawanti Zipline Adventures - Juneau

    Apply Now

    Responsible for supervision of canopy course operations. This position requires strong understanding of and experience with canopy tour operations and training standards. Applicants must have risk management background. Qualified applicants will go through a training program and must pass written and on-the-job skill tests before hired.

    Summary of Essential Job Functions
    · Responsible for supervision of zip course operations
    · Ensures all course operations are conducted in accordance with company’s safety standards
    · Ensures all tours are operated in timely manner and in accordance with operational procedures
    · Responsible for conducting daily and weekly course inspections
    · Monitors and supervises all participant groups when the course is in operation
    · Certified to assist in training staff at all levels
    · Certified in all skills required of a lead guide
    · Ensures that all required documentation of course operations is maintained and regularly updated
    · Assists in maintaining documentation of the usage of all course equipment and

    View Job Description
  • Store Clerk

    Retail / Camera - JNU
    Kawanti Zipline Adventures - Juneau

    Apply Now

    Job Description
    Title:
    Store Clerk
    Department:
    General Store
    Reports to:
    Store Manager
    Job summary
    Cordially greets the guest help them to find items they are looking for. Serves as cash register and uses the Point of Sales software. Help maintains the guest areas including, restrooms and snack boot as well as the general areas. Help making and maintaining snacks. Applicants must have strong customer service orientation, comfortable with cash handling and understanding of POS systems.
    Summary of essential job functions
    • Help guest finding the items in the store
    • Use POS and other types of cash registers
    • Help store supervisor in maintaining inventory
    • Cleans and organize the guest areas as well as back store
    • Help making and maintaining snacks
    Minimum requirements
    • High School Degree or equivalent
    • Experience in retail preferred
    • Ability to use POS systems
    • Strong knowledge of customer service
    • Speaks fluent English and use cordial manners
    • Must maintain a professional appearance at al times and fallows the company policy
    • Ability to work long hours and irregular shifts in a multi task environment
    Abilities required
    • Be able to lift up to 50 lbs
    • This position may require standing and walking for long period of times
    Disclaimer
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Tour Coordinator 1

    Tour Staff - JNU
    Kawanti Zipline Adventures - Juneau

    Apply Now

    Tour Coordinator is responsible for meeting and directing arriving/departing guests to their tour. Qualified employee must possess the knowledge of the entire tour and able to explain all the facts to guest. Applicants must have strong customer service orientation and understanding of financial transactions. Represent company to cruise lines, groups and individual customers.

    Summary of essential job functions
    • Provides sales support for company products; help with dispatching transportation, brochure distribution, collection of payments, maintaining sales records, and soliciting feedback on tour quality
    • Establishes a warm, welcoming, and friendly relationship with guests
    • Performs the initial screening procedure to determine participants eligibility
    • Assist loading of guests on & off of watercraft, up & down the docks and ramps,
    and ensure their safety at all times
    • Work closely with tour site and boat captain to coordinate ship counts and tour allocations
    • Remains in constant radio and/or cell phone contact with tour site and boat captain
    • Clearly communicate the problems that may arise due to natural and logistic
    challenges to cruise line personnel and guests
    • Work closely with cruise line and transportation company personnel to ensure a
    cooperative and positive working environment

    Minimum requirements
    • High School Degree or equivalent
    • Previous experience in Tourism Industry, preferred
    • Must have a strong orientation to customer service
    • Must be a problem solver and able to provide solutions for complicated situations
    • Must be familiar with safety procedures and emergency response
    • Basic computer skills (MS Excel and Word) is required
    • Speaks fluent English and use cordial manners
    • Able to speak in front of large number of people
    • Ability to communicate and work as an effective team member
    • Maintains a professional appearance at all times and follows the company policies
    • Ability to work long hours and irregular shifts in a multi task environment

    Abilities required
    • This position may require standing and walking for long period of times

    Disclaimer
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Zipline Guide

    Canopy Guides - JNU
    Kawanti Zipline Adventures - Juneau

    Apply Now

    Job Description:

    A Zipline guide is responsible for instructing and leading participant groups onto zip course with another zipline guide. This position may require prior knowledge of climbing and rappelling, and applicants must have a strong risk management orientation. Qualified applicants will go through an extensive training program and must pass a written and on-the-job skill test. Additional training is provided for any job description changes once initial training program is completed.


    Summary of essential job functions:

    • Zipline guide is responsible for assisting in the progress of a participant group
    • Must be able to complete an inspection of all course components and of all course gear
    • Must be able to fit harnesses and helmets correctly as well as supervise the use of all personal and group safety equipment
    • Must be able to assist in a Participant Orientation Session and evaluate potential group risks
    • Assist with course maintenance efforts as required


    Minimum requirements:

    • High School Diploma or equivalent
    • Previous or current CPR, First Aid, and AED Certification
    • Willingness and commitment to take on responsibility of participant’s safety
    • Must have a strong risk management orientation
    • Ability to communicate and work as an effective team member
    • Must complete the guide training program
    • Speaks fluent English and uses cordial manners
    • Must maintain a professional appearance at all times and follow company policies
    • Ability to work long hours and irregular shifts in a multi task environment
    • 18 years of age or older
    • Guiding experience in adventure tours, preferred
    • Experience in customer service, preferred


    Physical Abilities required:

    • Must be in good physical shape with an ability to hike short distances
    • Must be comfortable being and working at heights in excess of 130ft
    • Full range of overhead arm motions to pull two people along cable
    • Full hand dexterity
    • This position may require walking, standing, and being in a harness for long periods of time


    Disclaimer:
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Driver Guide

    Transportation - KTN
    Kawanti Zipline Adventures - Ketchikan

    Apply Now

    Driver Guide is responsible for transportation of customers and crew in safe and timely manner. Duties include certain level of maintenance and cleaning. Commitment to safety, clean driving record and CDL License with passenger endorsement required. People skills are a must as driver are required to provide narration. Training provided for qualified applicants.
    Summary of essential job functions
    • Ensures guests are greeted with warm welcome and provides excellent customer service
    • Performs pre-departure safety speech and ensures all guests properly informed about the safety procedures onboard
    • Always follows traffic rules and follows safety procedures while driving
    • Explains guest the highlights of local area and history (when needed)
    • Provides guest the waiver form, collects and hand out the filled forms to guides on arrival to tour site (when on the dock)
    • Helps performing daily and weekly vehicle maintenance and repairs/fix small malfunctions
    • Cleans the vehicle(s) on a daily basis
    Minimum requirements
    • High School Degree or equivalent
    • CDL License with passenger endorsement
    • Strong Risk Management skills
    • Must complete the training program for First Aid/CPR course
    • Speaks fluent English and use cordial manners
    • Maintain a professional appearance at all times and follow company policies
    • Ability to work long hours and irregular shifts in a multi task environment
    Abilities required
    • This position may require standing and walking for long period of times
    Disclaimer
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Tour Coordinator

    Tour Staff - KTN
    Kawanti Zipline Adventures - Ketchikan

    Apply Now

    Tour Coordinator is responsible for meeting and instructing arriving/departing guests to their tour. Qualified employee must possess the knowledge of the entire tour and able to explain all the facts to guest. Applicants must have strong customer service orientation and understanding of financial transactions. Represent company to cruise lines, groups and individual customers.
    Summary of essential job functions
    • Provides sales support for company products; help with dispatching transportation, brochure distribution, collection of payments, maintaining sales records, and soliciting feedback on tour quality
    • Establishes a warm, welcoming, and friendly relationship with guests
    • Performs the initial screening procedure to determine participants eligibility
    • Assist loading of guests on & off of watercraft, up & down the docks and ramps,
    and ensure their safety at all times
    • Work closely with dispatch and boat captain to coordinate ship counts and tour allocations
    • Remains in constant radio and/or cell phone contact with dispatch and boat captain
    • Clearly communicate the problems that may arise due to natural and logistic
    challenges to cruise line personnel and guests
    • Work closely with cruise line and transportation company personnel to ensure a
    cooperative and positive working environment
    Minimum requirements
    • High School Degree or equivalent
    • Previous experience in Tourism Industry is preferred
    • Must have a strong orientation to customer service
    • Must be a problem solver and able to provide solutions for complicated situations
    • Must be familiar with safety procedures and emergency respond
    • Basic computer skills (MS Excel and Word) is required
    • Speaks fluent English and use cordial manners
    • Able to speak in front of large number of people
    • Ability to communicate and work as an effective team member
    • Maintains a professional appearance at al times and fallows the company policies
    • Ability to work long hours and irregular shifts in a multi task environment
    Abilities required
    • This position may require standing and walking for long period of times
    Disclaimer
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Zipline Guide

    Canopy Guides - KTN
    Kawanti Zipline Adventures - Ketchikan

    Apply Now

    Job Description:

    A Zipline guide is responsible for instructing and leading participant groups onto zip course with another canopy guide. This position may require prior knowledge of climbing and rappelling, and applicants must have a strong risk management orientation. Qualified applicants will go through an extensive training program and must pass a written and on-the-job skill test. Additional training is provided for any job description changes once initial training program is completed.


    Summary of essential job functions:

    • Zipline guide is responsible for assisting in the progress of a participant group
    • Must be able to complete an inspection of all course components and of all course gear
    • Must be able to fit harnesses and helmets correctly as well as supervise the use of all personal and group safety equipment
    • Must be able to assist in a Participant Orientation Session and evaluate potential group risks
    • Assist with course maintenance efforts as required

    Minimum requirements:

    • High School Diploma or equivalent
    • Previous or current CPR, First Aid, and AED Certification
    • Willingness and commitment to take on responsibility of participant’s safety
    • Must have a strong risk management orientation
    • Ability to communicate and work as an effective team member
    • Must complete the guide training program
    • Speaks fluent English and uses cordial manners
    • Must maintain a professional appearance at all times and follow company policies
    • Ability to work long hours and irregular shifts in a multi task environment
    • 18 years of age or older
    • Guiding experience in adventure tours, preferred
    • Experience in customer service, preferred

    Physical Abilities required:

    • Must be in good physical shape with an ability to hike short distances
    • Must be comfortable being and working at heights in excess of 130ft
    • Full range of overhead arm motions to pull two people along cable
    • Full hand dexterity
    • This position may require walking, standing, and being in a harness for long periods of time

    Disclaimer:
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    View Job Description
  • Airframe and Power Plant Mechanic

    Maintenance
    Taquan Air - Ketchikan

    Apply Now

     

    Job Summary:

    Will inspect, perform maintenance, make repairs, and conduct tests to keep aircraft operating efficiently and safely. 

    Responsible to:  Crew Chief with oversight and direction by the Director of Maintenance

     

    Essential Job Responsibilities and Duties Include, not limited to:

    • Adhere to all applicable FARs and Company policies and procedures when inspecting and maintaining aircraft;
    • Examine and inspect aircraft, engines, and other components, identifying problem areas and notifying Crew Chief;
    • Adjust, align, and calibrate aircraft systems;
    • Disassemble and inspect parts for wear, warping, or other defects;
    • Disassemble, assemble, and install electrical, plumbing, mechanical, hydraulic, and structural components and accessories;
    • Service and maintain aircraft systems through flushing, cleaning screens, greasing parts, etc;
    • Repair, replace, and rebuild aircraft structures, functional components, and parts, such as wings and fuselage, rigging, and hydraulic units;
    • Test engine and system operations, using test equipment, and listens to engine sounds to detect and diagnose malfunctions;
    • Remove engine from aircraft or installs engine, using hoist or forklift;
    • Provide guidance to apprentices in absence of Crew Chief;
    • Maintain shop cleanliness and maintenance through duties like sweeping, organizing, etc..

     

    Knowledge, Skills, & Abilities:

    • Skilled in problem identification and resolution;
    • Skilled in organization, time, and project management;
    • Ability to prioritize a high volume of tasks and work well under pressure and time constraints;
    • Ability to insert and retrieve aircraft from water utilizing equipment;
    • Ability to attend to all details, as well as see the overall big picture;
    • Ability to clearly and respectfully communicate;
    • Ability to conduct oneself with the highest level of integrity;
    • Ability to identify solutions and execute standard processes;
    • Ability to perform successfully within fast-paced environment;
    • Skilled in providing attention to detail with high level of accuracy
    • Ability to perform within a team environment;
    • Ability to be a self-starter and work independently.

     

    Requirements

    • Airframe and Power Plant Certificate;
    • Pass company drug screening;
    • Work swing shifts or nights during busy summer season.

     

    Physical Demands:

    • Ability to lift 50 pounds
    • Ability to work in inclement weather, including aircraft on the water
    • Ability to stand and walk for prolonged periods
    • Ability to work long hours and irregular shifts and/or overtime as needed

     

    Disclaimer:

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

     

    This job description is not an employment agreement or contract and subject to change without notice.  

     

    Acknowledgement

    I acknowledge that I have read and accept the duties and responsibilities outlined in this job description.

     

     

     

    View Job Description
  • Facilities and Grounds Maintenance Technician

    Maintenance
    Taquan Air - Ketchikan

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    Looking for an experienced Facilities and Grounds Maintenance Technician at Taquan Air in Ketchikan Alaska.  Applicant will be responsible for maintaining facilities, hangers, rental and lease properties maintenance, snow removal, maintaining aviation fuel system maintenance, dock maintenance, aircraft support equipment maintenance, grounds maintenance and grounds appearance.  Point of hire is Ketchikan Alaska, Salmon Capital of the World!

    Required work experience and expectations:  Applicant must have at least three years’ experience in facilities repair, construction or equipment maintenance.  Skills required include plumbing, carpentry, basic electrical and all other aspects of building maintenance and general grounds keeping.  Additional work experience, such as welding, metal fabrication, metal pipe threading/fitting and the ability to work heavy equipment are a plus.

    Position Requirements:  Applicant must have strong work ethics to include, working as a team member and/or team lead and capable of working unsupervised.  Applicant must have an outstanding customer service attitude and professional attitude.  Applicant is required to maintain a valid state driver’s license and must be insurable.  Applicant must have adequate transportation.  Applicant will be required to be on call and must be able to work afterhours emergencies.  Applicant must be in excellent physical condition, capable of lifting more than 50 pounds, working at heights, working in tight places and working long hours when required.  Applicant must be capable of passing drug screening and background checks.  Applicant must be able to work around children.

    Benefits:  Competitive pay based on experience.  40-hour work week.  Full time employees; Medical, Dental, PTO (paid time off), 401K (with employer contribution), and much more!

    Email resume with work experience and references to regan@taquanair.com

     

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  • Payroll and Accounting Clerk

    Administration
    Taquan Air - Ketchikan

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    Job Summary

    Under supervision of Director of Finance or designee, the Payroll and Accounting Clerk provides general administrative and accounting supports to include things like preparation of invoices, reconciliations, new hire intake and orientations, maintenance of electronic and paper files, benefit package enrollment, resource for employee inquiries.  Will provide administrative, accounts receivable, and payroll related supports as requested.

    Essential Job Duties Include, not limited to:

    • Accurately and timely:
      • Process invoices and credit memos, ensuring appropriate authorizations and coding;
      • Reconcile customer payments to outstanding invoices, ensuring entry of all outstanding activity and accuracy of eventual payments;
      • Process customer statements and perform collections duties as necessary;
      • Input employee information for HR and PR related activities;
    • Maintain accounts receivable, customer payments and contracts, and purchasing documents in electronic and/or hard copy;
    • Ensure new hire paperwork is completed accurately and on-time;
    • Provide general HR supports by orienting new employees, being a point person for employee inquiries, assisting with benefits enrollment and management, and others;
    • Provide administrative supports;
    • Provide payroll processing supports;
    • Provide accounts payable support;
    • Assists co-workers and management as requested.

     

    Knowledge, Skills, & Abilities

    • Ability to be a self-starter who manages work and schedule to meet all deadlines and expectations;
    • Ability to work effectively in a team environment with diverse personalities and departmental requirements;
    • Ability to handle confidential and non-routine information;
    • Ability to explain policy and procedures;
    • Ability to remain flexible and adapt to changing job requirements in a fast paced and evolving industry;
    • Ability to multi-task while maintaining strict attention to detail;
    • Ability to have reliable attendance and be flexible in working an evening or weekend day when work- loads are excessive;
    • Ability to recognize opportunities to contribute in other areas when individual work-loads are light;
    • Skilled in excel, word and other computer software;
    • Skilled in verbal and written communication;
    • Knowledge of basic accounting concepts and ability to learn more advanced ones;

    Education/Experience Requirements

    • Minimum two years working in an office environment, demonstrating increasing job responsibilities;
    • Minimum two years working with Microsoft Office products and computerized accounting software;
    • Valid driver’s license and good driving record;
    • Payroll experience preferred. 

    Work Environment

    This job operates in a professional office environment using standard office equipment such as computer, telephone, photocopier, and fax machine.

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed. Individual is subject to random drug screen.

    This job description is not an employment agreement or contract and subject to change without notice.  

    Pay

    $18.00-$21.00 DOE

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  • Pilot

    Flight Crew
    Taquan Air - Ketchikan

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    Responsible for the safe and professional operation of Taquan aircraft under FAR Part 135 standards.  Adhere to FAA regulations, highest level of safety, quality customer service, operating efficiency, and professionalism at all times.

    • As required and regulated under the provisions of a FAA Part 135 pilot
    • Commercial Pilots Certificate, single engine sea
    • Instrument Rating
    • Minimum 1000 hours total time preferred 
    • 500 hours single engine sea preferred

    RESPONSIBLE TO:                      

    Chief Pilot (Primary)        

    Director of Operations (Secondary)     

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  • Tour Coordinator

    Tour Staff
    Taquan Air - Ketchikan

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    Tour Coordinator is responsible for meeting and instructing arriving/departing guests to their tour. Qualified employee must possess the knowledge of the entire tour and able to explain all the facts to guest. Applicants must have strong customer service orientation and understanding of financial transactions. Represent company to cruise lines, groups and individual customers.
    Summary of essential job functions
    • Provides sales support for company products; help with dispatching transportation, brochure distribution, collection of payments, maintaining sales records, and soliciting feedback on tour quality
    • Establishes a warm, welcoming, and friendly relationship with guests
    • Performs the initial screening procedure to determine participants eligibility
    • Assist loading of guests on & off of watercraft, up & down the docks and ramps,
    and ensure their safety at all times
    • Work closely with dispatch and boat captain to coordinate ship counts and tour allocations
    • Remains in constant radio and/or cell phone contact with dispatch and boat captain
    • Clearly communicate the problems that may arise due to natural and logistic
    challenges to cruise line personnel and guests
    • Work closely with cruise line and transportation company personnel to ensure a
    cooperative and positive working environment
    Minimum requirements
    • High School Degree or equivalent
    • Previous experience in Tourism Industry is preferred
    • Must have a strong orientation to customer service
    • Must be a problem solver and able to provide solutions for complicated situations
    • Must be familiar with safety procedures and emergency respond
    • Basic computer skills (MS Excel and Word) is required
    • Speaks fluent English and use cordial manners
    • Able to speak in front of large number of people
    • Ability to communicate and work as an effective team member
    • Maintains a professional appearance at al times and fallows the company policies
    • Ability to work long hours and irregular shifts in a multi task environment
    Abilities required
    • This position may require standing and walking for long period of times
    Disclaimer
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

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How to Apply

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