Current Job dates:
Currently recruiting for the season that runs from May 5th, 2025 to October 29th, 2025.
- Seating Management: Greet guests warmly and manage the seating chart, ensuring efficient and timely seating during busy hours.
- Reservation System Management: Use reservation software such as Resy, OpenTable, or other systems to track guest reservations, waitlists, and seating arrangements.
- Guest Communication: Maintain clear and professional communication with guests regarding wait times, seating availability, and general inquiries.
- Tempo Control: Ensure the restaurant operates smoothly by controlling the pace of seating to maintain a balanced flow of guests, avoiding overcrowding or delays.
- Collaboration: Work closely with servers, kitchen staff, and management to communicate guest needs and special requests.
- Consistency and Organization: Manage busy environments, consistently seating guests while ensuring high service standards are maintained throughout peak hours.
- Guest Experience: Ensure that guests are greeted with a friendly and welcoming attitude, making them feel valued and taken care of from the moment they arrive.
- Outdoor Enjoyment: Since our location offers beautiful outdoor seating, the ability to enjoy and work in a picturesque outdoor setting is essential.
- Minimum of 3 years of experience in a similar role, ideally in busy restaurants with waitlists.
- Proficient in using reservation software like Resy, OpenTable, or similar systems.
- Strong communication skills with the ability to stay upbeat and professional, even during busy periods.
- Ability to handle high-pressure situations, maintaining composure and efficiency during peak times.
- Excellent organizational skills and the ability to manage guest flow and seating efficiently.
- A solid attendance record, demonstrating reliability and a strong work ethic.
- Must enjoy the outdoors and be comfortable working in an environment where outdoor seating is a key component of the guest experience.
- Earn Tips: Enjoy the benefits of a tip pool that averages generous hourly rates throughout the season.
- Iconic Location: Work in one of Maine’s most stunning and historic settings, located within Acadia National Park.
- Collaborative Team: Join a supportive and dynamic team that strives for excellence in guest service and teamwork.
- Growth Opportunities: Gain valuable experience in the hospitality industry and grow within our organization.
- Outdoor Experience: Enjoy a unique work environment with access to scenic outdoor seating and beautiful surroundings.
- Local Flexibility: Ideal for students, part-time workers, or anyone looking to build a rewarding experience in a well-known location.
- Employee Shuttle: Limiting drive time and parking hassles, park at any of our housing locations and ride in to work.
- Cleanliness and Maintenance: Ensure all public areas, including restrooms, walkways, dining areas, and outdoor spaces, are cleaned and maintained to the highest standards throughout the day.
- Guest Interaction: Provide courteous and professional service to guests by answering questions, directing them to locations, and ensuring they have a comfortable and enjoyable experience on the property.
- Parking Lot Assistance: Assist guests with parking in designated areas, ensuring a smooth flow of traffic and guiding guests to available spots.
- Trash and Recycling Removal: Empty trash cans and recycling bins regularly and ensure waste is disposed of in the proper areas.
- Restroom Maintenance: Regularly check and clean restrooms, restocking supplies as needed, and maintaining a sanitary and pleasant environment.
- Detail Cleaning: Clean and sanitize high-touch surfaces, such as handrails, door handles, and benches, ensuring safety and hygiene standards are met.
- Outdoor Spaces: Maintain outdoor seating areas, ensuring tables and chairs are properly arranged and clean. Assist in setting up and organizing outdoor spaces for guests.
- Support Staff: Assist other departments (such as food and beverage or retail) with cleaning and maintenance tasks as needed.
- Safety Awareness: Report any hazards, maintenance needs, or safety concerns to supervisors promptly to ensure a safe environment for both staff and guests.
- Prior experience in cleaning or custodial work is preferred, but not required.
- Attention to detail and ability to maintain a clean, organized work area.
- Ability to work independently and as part of a team to ensure cleanliness and guest satisfaction.
- Strong communication skills and the ability to interact with guests in a friendly and professional manner.
- Physical stamina to perform tasks such as sweeping, mopping, lifting, and bending for extended periods of time.
- Ability to work outdoors in various weather conditions, as this position involves maintaining both indoor and outdoor spaces.
- Ability to handle cleaning chemicals and equipment in a safe and responsible manner.
- A strong attendance record and reliable work ethic.
- Must enjoy the outdoors—working in a beautiful outdoor environment within Acadia National Park.
- Iconic Location: Work in one of Maine’s most stunning and historic settings, located within Acadia National Park.
- Collaborative Team: Join a supportive and dynamic team that strives for excellence in guest service and teamwork.
- Growth Opportunities: Gain valuable experience in the hospitality industry and grow within our organization.
- Outdoor Experience: Enjoy a unique work environment with access to scenic outdoor seating and beautiful surroundings.
- Local Flexibility: Ideal for students, part-time workers, or anyone looking to build a rewarding experience in a well-known location.
- Employee Shuttle: Limiting drive time and parking hassles, park at any of our housing locations and ride in to work.
- At least 3 years of experience in the food and beverage industry, with significant kitchen experience.
- Proven leadership experience in a kitchen environment.
- Strong understanding of POS systems, inventory management, and food cost control.
- High School Diploma or equivalent.
- ServSafe or Food Handler Certification (required or to be obtained).
- Competitive Pay & End-of-Season Bonus: Enjoy a competitive hourly rate, plus a generous end-of-season bonus.
- Iconic Location: Work in one of Maine’s most historic and scenic locations, nestled within Acadia National Park.
- Team Environment: Be part of a supportive, collaborative team that takes pride in delivering an exceptional dining experience.
- Outdoor Dining: Experience the joy of working outdoors with breathtaking views of the park.
- Seasonal Opportunity: Enjoy the beauty of Maine’s changing seasons and a lively community atmosphere in nearby Bar Harbor.
- Growth Potential: Opportunities for career advancement and internal promotions within the hospitality industry.
- Flexible Housing Options: Choose from various shared accommodations, including on-site dormitories or nearby apartments/condos.
- Employee Shuttle: Save time and avoid parking hassles with our shuttle service to and from work.
- Greet customers within 30 seconds of entering the store & provide friendly customer service
- Achieve and maintain product knowledge to assist customers with purchasing decisions
- Guide and direct customers to appropriate products of interest and answer related inquiries
- Assist customers with all park related inquiries (utilizing approved NPS interpretive information)
- Assist customers making selections by building customer confidence; offering suggestions and opinions
- Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change
- Restock and maintain displays (labeling correctly as needed) per Company standards
- Achieve established sales goals
- Participate in closing, opening procedures
- Participate in daily cleaning/maintenance duties
- Strict adherence to all store policies
- Contribute to a positive environment where all employees trust and respect each other
- Understand Company’s ISO (Quality and Environmental) management systems, policies, goals and initiatives, and meet the specific responsibilities within these areas
- Other duties per the Duties checklist and as assigned
- Strong organizational skills and attention to detail
- Excellent communication skills to interact positively with others
- Ability to multi-task and perform well under pressure
- Display energy and enthusiasm when working with customers and fellow Associates
- Dependable to always be on time and on schedule
- Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.
- Assist the Kitchen Manager and Lead Cook in ensuring that the menu, which cannot be changed without Corporate F&B approval, and guest service expectations, as set forth by the Employee Handbook are being met or exceeded.
- Become a strong member of an efficient and highly motivated culinary team focused on surpassing expectations by presenting a positive, can-do attitude very day.
- Adhere to defined Company recipes and Safe Food Handling procedures in order to deliver an exceptional guest experience.
- Complete all required food and safety logs in a timely and efficient manner per Company procedures and Federal, State, and Local regulations
- Obtain ServSafe or State Food Handler Certification in accordance with F&B company policy
- Comply with time and attendance policies and be able to work a variety of day, night, weekend and holiday shifts as requested
- Understand Company’s ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
- Adherence to Duties Checklist and other duties as assigned
- Promptly greet guests as they are seated providing required food amenities in a timely manner according to Company procedures
- Communicate in a timely and efficient manner with Servers and Hosts regarding guest needs and table availability to ensure extraordinary service
- Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
- Assist servers as needed to provide exceptional guest service
- Thoroughly and professionally complete daily and weekly cleaning tasks
- Understand Company ISO (Environmental and Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
- Other duties per Duties Checklist and as requested- this position supports Hosts, Beverage station, Expo, and our Servers
Host
We are seeking an enthusiastic and professional Host to join our team at Jordan Pond House. The ideal candidate will thrive in a fast-paced, high-volume environment, with a strong focus on providing an excellent guest experience. As a Host, you will play a key role in managing guest flow, ensuring smooth seating arrangements, and maintaining communication with both guests and the front-of-house team. The expectation is to provide exemplary customer service to all guests by being proficient in all aspects of FOH operations. Each restaurant associate will be trained in all FOH positions and can be expected to perform distinct roles on any given day to fulfill the needs of the operation. This position offers the opportunity to earn a share in the tip pool.
Key Responsibilities:
Qualifications:
Why You'll Love about Working at Jordan Pond House:
Public Area Attendant
Overview:
Jordan Pond House is looking for a dedicated Public Area Attendant to help maintain our beautiful property, providing a welcoming and pristine environment for our guests. This position requires attention to detail, a strong work ethic, and the ability to work independently and as part of a team. The ideal candidate will have a passion for cleanliness, organization, and guest service in a scenic outdoor setting.
Key Responsibilities:
Qualifications:
Why you'll love working at Jordan Pond House:
Kitchen Lead
As a Kitchen Lead at Jordan Pond House, you’ll be a vital part of ensuring the smooth opening and closing of the kitchen each day. Your leadership will guide the kitchen team through each shift, and you’ll maintain our high standards for food quality, sanitation, and safety. This is an exciting opportunity to work in one of Maine’s most iconic and scenic locations, where the changing seasons offer an unforgettable experience. If you’re passionate about food, thrive in a fast-paced environment, and want to contribute to an incredible team, we’d love to hear from you! Jordan Pond House is open May - October.
Qualifications:
Why You’ll Love Working at Jordan Pond House:
Restaurant Supervisor
This job starts in late April and runs through October.
Responsibilities:
● Assist the Restaurant Manager (RM) in overseeing all aspects of the front of house operation including ensuring that all Servers are trained and assisting the guests in a courteous, friendly and efficient manner per Company standards
● Ensure that the Host/Hostess area is clean and organized at all times and assist them during peak and busy periods. Ensure organization of daily restaurant reservations
● Oversee and monitor opening and closing side work responsibilities with Servers and Bussers on a daily basis and sign off on duties as required
● Supervise the Bartender and Server check-out and cash closing procedures
● Assist with the coordination of special tour luncheons collaborating with the Restaurant Manager and GM as required and coordinate schedule changes requiring additional time
● Ensure that the dining experience of all guests exceeds their expectations in an effort to provide extraordinary hospitality per the Company’s guidelines
● Execute proper and accurate closing procedures in accordance with company policy
● Provide objective and professional feedback to the Restaurant Manager regarding any and all operational issues as they arise
● Commit to train, coach and mentor front of house staff and work with Restaurant Manager involving disciplinary actions in order to further develop employees
● Perform any other duties as requested and adhere to job specific duties checklists
Position Requirements:
● Able to work a variety of shifts including evenings, weekends and holidays
● Be self-motivated with the ability to perform with the highest professional and ethical standards
● Excellent customer service and people skills
● Respond well to a changing work environment and able to perform at the highest level with minimal supervision
● Possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations
● Excellent analytical and problem resolution skills with the ability to proactively recommend solutions
● Financial background with the proven ability to identify opportunities for revenue enhancement and fiscal management
● Demonstrate effective written and verbal communication skills
● Intermediate computer skills with Microsoft Office and familiarity with POS system functionality
● Understand company’s Health & Safety standards and the ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities
within these areas
● Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will involve frequent bending, twisting, squatting, and lifting up to 25 lbs. frequently and 50 lbs. occasionally.
Education and Experience:
Education: High school diploma or equivalent
Some college coursework or a Bachelor’s Degree in Culinary Arts preferred
Experience:
Minimum 3 years hospitality/customer service experience
Three (3) years experience in the F&B industry preferred
Employee Shuttle Driver
Summary of Position: Responsible for transporting employees between the Company’s properties and stop areas in a safe manner according to the Company Driver Agreement Policy.
Responsibilities:
● Transport employees between the Company’s properties and designated stop areas in a safe and efficient manner
● Provides highest level of customer service and give assistance if necessary
● Be knowledgeable and helpful to passengers and guests as to schedules and services
● Strictly follow Company’s lost and found program
● Ensure vehicle is clean, fueled, and in safe working condition, noting any issues to Manager; performs pre & post shift vehicle inspections using Company inspection Forms and Vehicle Logs
● Understand company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas.
● Adherence to associated Duties Checklist and other related duties as assigned Position Requirements
● Superior customer services skills, strong communication skills and a team player
● Work a variety of day, night, weekend, and holiday shifts
● Safety oriented paying attention to all traffic rules and Company Driver Agreement Policy
● Provide a clean driving record on a MVR background check
● Pass a pre-employment drug screen
Knowledge and Experience
Education: High School Diploma or equivalent required Valid CDL license, Class B with passenger endorsement and Medical Card
Experience: Six (6) months in a hotel/resort setting preferred Resort/ National Park Concession experience preferred
Retail Associate
This job starts in late April or May and runs through November. Short date applicants are welcome from August-November. Thank you!
Responsibilities:
Position Requirements:
Education and Experience:
Education:
High school diploma or equivalent
Experience:
Demonstrated ability to handle general math
Minimum 1 year retail sales experience preferred
Minimum 1 year experience with POS systems preferred
Line Cook
Busser
Dishwasher
● Adhere to the Company’s dishwashing procedures to ensure that all expectations regarding the cleaning, sanitizing and storing of dishware and utensils are met
● Work closely as a team with back of house kitchen staff to ensure that all kitchenware is cleaned in a timely, safe and efficient manner
● Organize items as they are cleaned, restock areas where items are stored
● Maintain cleanliness of work station, kitchen and food storage areas
● Complete daily and weekly cleaning assignments with a variety of guest questions and requests
● Follow all procedures outlined in department and health and safety manuals in accordance with company policies and follow proper use and storage of chemicals used to clean kitchen items
● Understand Company ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas
● Work as a busser, assuming all duties of that position, when not otherwise scheduled in the kitchen
● Other duties per Duties Checklist and as requested
How to Apply
We have an online application - it will be very helpful to have detailed information (education and work history - dates, contact information, addresses, etc) when you are ready to complete an application.
Please begin the process by clicking the APPLY HERE button below to review our JOB LIST. You will see a list of our available positions. By clicking on a position title you will view the job description and you will have the opportunity to click on a link to apply for the position.
Please email with any questions.
We are an Equal Opportunity Employer.
Contact Info
- Madie Reeder
- mreeder@goexplorus.com
- jordanpondhouse.com
