Jackson Hole Mountain Resort

Provide excellent customer service by meeting and exceeding guests’ needs. Make drinks for customers Maintain cleanliness of bar and restaurant. Assist other members of restaurant team. Complete all side work tasks including stocking and cleaning. Work as a team to make restaurant run smoothly.

Functions of Role: 

• Provide exceptional boot fitting services, including custom footbed fabrication methods. boot shell modifications, liner modifications and stance alignment knowledge .
• Develop successful sales techniques and provide exceptional customer service. 
• Work with supervisor to maintain store presentation standards. 
• Conscientious inventory control.
• Merchandise new product, restock current merchandise.
• Handle customer returns, vendor warranties, and damaged merchandise.

Benefits of position:  

• Access to Retail shop forms
• Free Ski/SB demos and rentals
• Free Repair/tuning work on your skis or snowboards
• 40% off in store discount 
• Employee lockers for ski/snowboard gear
• Discounted Teton County Search and Rescue clinics 

Are you the right fit? Below are some traits an exemplary candidate possesses. 

• Previous bootfitting experience preferred.
• Overall knowledge of retail operations, preferably outdoor industry.  
• Ability to work in a team and collaborate with stakeholders from other facets of the business.  
• Excellent customer service skills.

• Performs opening and closing duties as assigned by supervisor
• Clears and wipes down dirty tables
• Empty heavy trashcans and sort recyclables
• Stocks a variety of products and supplies before, during and after shift
• Cleans food service facility
• Wash dishes in absence of dishwasher

• To prepare and serve high quality food in sanitary environment.
• Sells food, beverages, snacks and provides information as needed.
• Maintains cleanliness of area, especially beverage area.
• Stocks beverages, baked goods, bottled beverages, condiments, and paper goods.
• Keeps customer areas clean.

• Sells food, beverages, snacks, and provides information as needed.
• Keeps customer area cleaned and stocked.
• Keeps customer area within reasonable proximity clean and organized.
• Able to explain all items for sale.
• Operate cash register/computer to record all transactions.
• Good guest service skills.

Provide superior childcare by creating a safe, positive, nurturing environment for young children to learn and prosper; Responsible for the immediate & safe care of all children both indoors & outdoors; Greet parents & children, assist with registration, check-in/out procedures, questions & concerns

Functions of Role: 

• Has the ability to follow recipes and prep lists  
• Has some knowledge of sanitation, food handling, food danger zone temperatures, and proper food storage techniques   
• Able to follow and execute simple instructions given by superiors  
• Responsible for their mise en place and can safely execute prep.    
• Has the ability to safely handle knives, mandolins, slicers, blenders and various other kitchen equipment   
• Demonstrates proper hygiene  
• Is a team player   
• Manage general interactions with guests

Benefits of position: 

• Ski pass
• Free shift meal 
• Competitive pay
• On mountain location with unparalleled views
• Team oriented environment
• Growth opportunities 
• F&B discounts
• Health and wellness discounts
• Retail discounts
• Bike tune and repair discounts

Are you the right fit?

• Can work in a fast-paced environment
• Team player
• Can safely operate all kitchen equipment including but not limited to, knives, chemicals, fresh and raw foods, dishwashers, freezers and coolers etc
• Ability to learn food products and handling  
• Be able to safely operate all kitchen equipment  
• An understanding of restaurant work  
• Willingness to learn preparation and handling of ingredients  
• Able to multitask  
• Understanding of personal hygiene and sanitation techniques as they pertain to restaurant work  
• Can effectively communicate between language barriers.   

Functions of Role: 

• Able to follow recipe and prep list 
• Quick and clean with work duties
• Ability to follow directions
• Self motivated 
• Ability to lift heavy objects 50+ lbs
• Flexibility and willingness to help with other tasks during business hours on occasion
• Break down before and after service 
• Ability to work under pressure

Benefits of position: 

• Shift meal 
• Ski pass
• Growth potential 
• High energy environment 
• F&B discounts
• Health and wellness discounts
• Retail discounts
• Bike tune and repair discounts

Are you the right fit?

• Food safety and sanitation knowledge
• Fast learner 
• Ability to work under pressure
• Customer service skills 
• Task oriented 
• Cleanliness and organizational awareness 
• Knife skills preferred 
• Cooking experience preferred
• Sense of urgency 
• Potential for higher pay depending on experience and training 

• Execute proper washing and sanitation of all dishes, china, glass and silver.
• Keep all kitchen equipment, small wares, pots, sauté pans, etc. clean, sanitized and ready for use throughout the day.
• Use proper handling & hand washing techniques for all products.
• Provide excellent service to guests.

Greet and seat customers Maintain organization of restaurant by assigning tables to appropriate server Take reservations Make sure menus are ready and presentable Maintain cleanliness Assist other members of restaurant team Provide excellent customer service by meeting and exceeding guests' needs

• Provides an outstanding mountain experience for every guest through technical coaching, terrain guidance and guest service.
• Reports to line up on time and teaches class lessons, private lessons, or other MSS lesson products by customer request or as assigned by the meeting place manager/supervisors.

• Provides the safe and efficient loading, transporting and unloading of guests and employees in accordance with the specific operating instructions of the assigned lift and ANSI B77 regulations.
• Operates assigned equipment in a safe, competent and knowledgeable manner.

• Manages a main F&B facility or department
• Responsible for all aspects of running the restaurant or department, such as budgeting, staffing and motivating employees.
• Assists in budget development and implementation.
• Monitors and is accountable for various operations throughout the season.

• Provide maze coordination, organization and guest service to our base area guests.
• Provide a consistent presence and monitoring of slow zones, congested and high traffic areas.

• Provide efficient sales and reservations of Private lessons, Guide Service, Class Lessons and Rental Packages, Childcare, Wild West Camps, Lift tickets & other Mountain Sports School Products.
• Provide the highest level of service for our customers.
• Assure proper cash handling and charge procedures.

• Insures the orderly parking of incoming vehicles while maintaining positive guest relations and collection of all daily parking fees required.
• Daily trash pickup from parking lots and along village lot boundaries.
• Keeps all signs and marker poles straight and visible.

• To work with Rental guests to provide an exceptional & efficient rental experience.
• Properly utilize the RTP One rental system to ensure all equipment is correctly checked out and checked in when returned.
• Assist guests through the rental process, focusing on guest experience and efficiency.

Provide exceptional service to all guests. Develop successful sales techniques in order to meet daily/weekly sales goals. Work with supervisor to maintain store presentation standards. Conscientious inventory control. Merchandise new product, restock current merchandise. Handle sales/returns.

• Provide exceptional customer service.
• Work in ski demo program to increase ski sales.
• Provide bootfitting services.
• Handle customer special orders.
• Develop successful sales techniques.
• Work with supervisor to maintain store presentation standards.
• Conscientious inventory control.
• Merchandise product

Provide quality and reliable service and information to all guests. Serve food and beverages in a polite and professional manner; Stock & set dining room & bar; Prep salads & garnishes; Greet guests in a warm and sincere manner; Take orders quickly & accurately; Serve food to guests.

• Responsible for the safe and timely operation of the parking lot shuttle
• Excellent guest service
• Must have or be willing to get a CDL
• Maintains proper records and daily checks of company shuttle bus
• Maintains cleanliness and of Shuttle vehicles
• Operates vehicles in a safe and courteous manner

To provide the highest level of service for JHMR customers Provides product and information regarding o Season Passes o Tickets o Mountain Sports School o JHRL and retail outlets o Activities on the mountain o General information regarding the Jackson Hole area.