Gunflint Lodge & Outfitters

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Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking a full-time, year-round professional Guest Relations Supervisor to make our guests feel welcome and to ensure their entire vacation is a memorable experience. This person must also be a positive leader for a team of Guest Service associates, and provide leadership in other departments, including housekeeping and our gift shop.

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As our Guest Relations Supervisor, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Open and/or close the Front Desk while being responsible for all Front Desk operations
• Answer telephone, email, and social media inquiries to sell rooms and book services
• Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
• Ensure guests are properly greeted upon their arrival and provide memorable experiences for guests throughout their stay
• Oversee check-in and check-out procedures, including reservations and financial transactions
• Promptly address guests’ requests
• Actively listen to and resolve complaints
• Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
• Inform clients of and suggestive sell available resort services
• Promote all hotel amenities, conveniences and programs offered
• Review daily duties, assign tasks and check on progress
• Help to plan and spearhead teams to coordinate special events such as weddings, family reunions, and other group events
• Oversee retail Gift Shop, including purchasing, stocking, and inventory management

Job Qualifications

• Proven work experience in the hospitality or guest services field
• Hands-on experience with Hotel Management software (PMS)
• Excellent verbal and written communication skills in person, over the phone, electronic and print
• Proficiency in English; knowledge of other languages is a plus
• Customer service drive with outstanding communication and active listening skills
• Excellent problem-solving and multitasking skills
• Demonstrated leadership skills along with the ability to motivate a team into high performance
• Ability to work flexible hours
• Strong sense of responsibility and a professional presentation

Now hiring for Summer 2021 positions!

Oversee daily operations of our Boundary Waters canoe outfitting business. Answer guest questions, reserve trips and permits, route camping trips, provision food and gear, and maintain cleanliness of accommodations and grounds for canoe outfitting guests. Responsible for daily operation of outfitting team including scheduling, organizing daily workload, supervising and assisting work crews, keeping canoes and gear in good repair, and transporting guests to and from BWCA entry points by truck, van, or boat. Must have ability to take direction from manager, motivate/train others, and lead by example. Looking for a cheerful person with extreme attention to detail. Over 21 with a valid driver's license required. Familiarity with canoe camping in the Boundary Waters Canoe Area Wilderness and experience working in an office setting answering phones. Leadership and managerial experience preferred, directing staff and leading by setting great examples. 

Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking a full-time, year-round professional Outfitting Supervisor to help plan their Boundary Waters canoe trip, see to every detail, and ensure their entire vacation is a memorable experience. This person must also be a positive leader for a team of seasonal Outfitting Associates, and may work in other departments in the off-season on occasion, including Naturalist, housekeeping or gift shop.

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As our Guest Relations Supervisor, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

Oversee daily operations of our Boundary Waters canoe outfitting business. Answer guest questions, reserve trips and permits, route camping trips, provision food and gear, and maintain cleanliness of accommodations and grounds for canoe outfitting guests. Responsible for daily operation of outfitting team including scheduling, organizing daily workload, supervising and assisting work crews, keeping canoes and gear in good repair, and transporting guests to and from BWCAW entry points by truck, van, or boat. Must have ability to take direction from manager, motivate/train others, and lead by example. Looking for a cheerful person with extreme attention to detail. Over 21 with a valid driver's license required. Familiarity with canoe camping in the Boundary Waters Canoe Area Wilderness and Wilderness First Aid and/or Wilderness First Responder preferred.

Job Qualifications

• Proven work experience 
• Hands-on experience with property management  (PMS) and/or point of sale (POS) software
• Excellent verbal and written communication skills in person, over the phone, electronic and print
• Proficiency in English; knowledge of other languages is a plus
• Customer service drive with outstanding communication and active listening skills
• Excellent problem-solving and multitasking skills
• Demonstrated leadership skills along with the ability to motivate a team into high performance
• Ability to work flexible hours, including long days during summer hours
• Ability to lift and move canoes and equipment
• Ability to drive, valid driver's license
• Strong sense of responsibility and a professional presentation

Prepare meals outdoors for guided activities and unique and memorable dining experiences, such as preparing shore lunch, campfire meals, etc. Knowledge of food safety, fire safety, and a variety of cooking techniques and food preparation is required, as is the ability to pack and carry food and cooking equipment on uneven terrain and in and out of canoes, UTVs and other transportation means. The ability to lead campfire songs, with or without a musical instrument, is even better yet. 

Seeking enthusiastic full-time, Bartenders and Servers in our busy, friendly lakeside resort restaurant. Experience serving in a restaurant, fine dining experience, bartending experience and knowledge of wines and liquors is preferred. Customer service experience and a warm personality and heart for hospitality is expected. 

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As part of our summer staff, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Prepare tables and drinks with special attention to sanitation and order

• Present menus and help customers select food and beverages

• Promote sales of beverages

• Take/serve orders and answer questions or make recommendations for other products

• Collaborate with other restaurant servers and kitchen/bar staff

• Mix drinks and serve wine and beer as well as food

• Deal with complaints or problems with a positive attitude

• Issue bills and accept payment

• Ensure guests receive personalized services to meet their individual needs

• Provide superior customer service and memorable dining experiences

 

Job Qualifications

• Excellent problem-solving and multitasking skills

• Demonstrated leadership skills

• Ability to work flexible hours

• Strong sense of responsibility and a professional presentation

• Prior serving/bartending experience highly recommended

• Knowledge of beers, wine, liquor, and mixed drinks

• Customer-oriented approach and patience

• problem solving and decision making skills

• Hands-on experience in cashier duties

• Excellent interpersonal skills

• Attention to cleanliness and safety

• Food safety training will be considered a plus

• Must be a team player and willing to work flexible hours and help in other areas of the resort

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

 

Breakfast/Lunch Cook - ​Seeking a full-time, breakfast/lunch cook for our busy, friendly lakeside resort restaurant. Breakfast is served buffet style and looking for someone who can prep food and work an omelet station, waffle station or carving station. Lunchtime offers a bistro menu with outside barbeques or woodfired pizzas from time to time.  

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As part of our summer staff, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Take part in food preparation

• Plate and prepare breakfast and lunch for our restaurant dine-in and take-out orders

• Work as a team with all kitchen employees to ensure our kitchen runs smoothly

• Complete daily duties and assigned tasks 

 

Job Qualifications

• Proven work experience in restaurant/food service is a plus

• Excellent verbal communication and willingness to work as part of a team

• Ability to work flexible hours

• Strong sense of responsibility and a professional attitude 

Now hiring for Summer 2021 positions!

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• One free horseback ride and canopy tour, additional rides at reduced rate
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

Become a Sky Guide and escort guests as they zip above the Boreal forest of northern Minnesota with views into Canada! We are currently looking for energetic, enthusiastic individuals to join our Canopy Tour guide team. Attention to safety and top quality customer service are essential. Season is May through October, so only candidates that can work through October will be considered. 

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As a zip-line tour guide, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Prepare gear and course for each tour 

• Monitor gear and course each day to ensure all equipment is ready for tours

• Lead a ground practice and gear-up session for each tour group while interacting with guests in a friendly and professional manner

• Ensure guests are properly greeted upon their arrival and guide them through the check-in process

• Clean and organize gear following each tour

• Ensure guests receive personalized services according to individual needs

• Participate in tasks with a team-oriented mindset

• Help other departments as needed when tours are not running

 

Job Qualifications

• Experience in outdoor adventure activities professionally or personally

• Ability to carry conversation and provide interpretive information on 2 hour tours

• Proficiency in English

• Customer service drive with outstanding communication and active listening skills

• Excellent problem-solving and multitasking skills

• Demonstrated leadership skills 

• Ability to work flexible hours

• Strong sense of responsibility and a professional presentation

 

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• One free horseback ride and canopy tour, additional rides at reduced rate
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

 

Lead our guests on rock climbing adventures on our premises or paddle into the Boundary Waters! You must demonstrate a high level of professional competence and ability to instruct technical skills such as belaying, anchoring, and climbing. Knowledge of climbing equipment and safety practices is essential. Must be punctual and reliable and maintain a high regard for guest safety and overall experience. Must have the ability to relate local knowledge including natural and cultural history. Demonstrate and promote Leave No Trace principles and environmental awareness. Must be safety-conscious and be able to provide leadership, instruction and medical care during an emergency. 

Preferred Qualifications: 

• Minimum of 3 years climbing experience
• Wilderness First Responder and CPR certification
• AMGA or other climbing certification

Seeking enthusiastic full-time marina attendants to rent out boats, canoes, kayaks, paddleboards and other equipment on our busy waterfront. Also sell bait, tackle and other products. Responsible for keeping boats gassed and clean and dock, dock house and beach area clean and tidy. May operate pontoon and assist our youngest guests with learning to fish. Spare time may be spent maintaining grounds and assisting with other resort tasks as needed. 

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As part of our summer staff, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Instruct guests on boat usage

• Prepare motors, kayaks, canoes, pontoons, and safety equipment for guest use

• Upkeep and daily maintenance of the marina area and equipment

• Sell bait and fillet fish upon request from guests

• Log equipment use for billing purposes

• Additional duties include stocking firewood for cabins, fire tending, and daily trash pick-up

 

Job Qualifications

• Excellent problem-solving and multitasking skills

• Demonstrated leadership skills

• Ability to work flexible hours

• Strong sense of responsibility and a professional presentation

• Prior boating and fishing experience highly recommended

• Knowledge of boat operation is a plus

• Customer-oriented approach and patience

• Attention to cleanliness and safety

• Must be a team player and willing to work flexible hours and help in other areas of the resort

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

 

Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking a full-time,  professional front desk employee to make our guests feel welcome and to ensure their entire vacation is a memorable experience. Answer our busy phones, make reservations, check guests in and out, answer questions and provide daily assistance to guests, help guests plan their vacations and create memorable experiences in the North Woods. 

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As part of our staff, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Open and/or close the Front Desk while being responsible for Front Desk operations

• Answer telephone, email, and social media inquiries to sell rooms and book services

• Monitor daily bookings and ensure assigned rooms are prepared prior to check-in

• Ensure guests are properly greeted upon their arrival and provide memorable experiences for guests throughout their stay

• Complete check-in and check-out procedures, including reservations and financial transactions

• Promptly address guests’ requests

• Actively listen to and resolve complaints

• Ensure all guests receive personalized services according to individual needs

• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

• Inform clients of and suggestive sell available resort services

• Promote all hotel amenities, conveniences and programs offered

• Help to plan and spearhead teams to coordinate special events such as weddings, family reunions, and other group events

• Analyze customer feedback and initiate improvements

• Use of the PMS and POS

• Care for retail Gift Shop, including stocking, and organizing

 

Job Qualifications

• Proven work experience in the hospitality or guest services field

• Understanding of all hotel management best practices 

• Hands-on experience with Hotel Management software (PMS) is a plus

• Excellent verbal and written communication skills in person, over the phone, electronic and print

• Proficiency in English; knowledge of other languages is a plus

• Customer service drive with outstanding communication and active listening skills

• Excellent problem-solving and multitasking skills

• Ability to work flexible hours

• Strong sense of responsibility and a professional presentation

 

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• One free horseback ride and canopy tour, additional rides at reduced rate
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking full-time seasonal and year-round resort housekeepers to keep our lakeside cabins neat and clean, wash and fold laundry, and deliver clean linens and supplies to guests.

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As one of our housekeepers, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Monitor daily tasks and ensure rooms are prepared prior to check-in

• Daily cleaning of the main lodge guest areas

• Daily housekeeping services for up to 24 cabins (1-4 bedrooms in size)

• Clean and maintain cabins before each check-in

• Put in internal work orders when cabin features are in need of maintenance or need to be replaced

• Use a vacuum cleaner, cleaning detergent, make beds, and dust furniture

• Clean kitchens, fireplaces, hot tubs, bathrooms, linens, floors, etc.

• Lift heavy equipment, move furniture, and be on feet for large parts of your day

• Walk between cabins and up and down stairs

 

Job Qualifications 

• Attention to detail is a must!

• Self motivated

• Works well without constant supervision

• Works well as a team member

• Excellent problem-solving and multitasking skills

• Ability to work flexible hours

• Strong sense of responsibility and a professional presentation

• Previous housekeeping experience is a plus but we will train in necessary

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• One free horseback ride and canopy tour, additional rides at reduced rate
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

 

 

Work as part of the kitchen team enabling our restaurant to perform as smoothly and efficiently as possible. Prep food, assist with plating salads and desserts, and provide other assistance to cooks and servers as needed. You will be expected to help with food preparation, kitchen cleaning, and dishes.

Now hiring for Summer 2021 positions!

Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking a full-time line cook for our busy lakeside restaurant. Work alongside our professional team of cooks to prepare a casual bistro menu and a rotating selection of entrees each evening, as well as assisting with our wedding and banquet meals.   

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As a kitchen team member, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Work as a team with other kitchen staff in all areas

• Clean kitchen areas as necessary 

• Communicate effectively with servers and other kitchen staff

• Set up and stock stations with all necessary supplies

• Prepare food for service (including chopping vegetables, preparing sauces, etc.)

• Cook menu items in cooperation with the rest of the kitchen staff

• Be comfortable using a variety of cooking tools and methods, including grilling, smoking, and baking

• Clean up station and take care of leftover food

• Stock inventory appropriately

• Ensure that food comes out simultaneously, in high quality and in a timely fashion

• Comply with nutrition and sanitation regulations and safety standards

• Maintain a clean kitchen in accordance with food and health safety standards

• Maintain a positive and professional approach with coworkers and customers

• Ability to work independently and as part of a team

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

 

Job Qualifications

• Proven work experience as a cook or other equivalent experience

• Excellent problem-solving and multitasking skills

• Ability to work flexible hours

• Strong sense of responsibility and a professional attitude 

 

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• One free horseback ride and canopy tour, additional rides at reduced rate
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

 

Varied shifts working with a team and individually. Must have ability to multi-task when necessary. This position requires a working knowledge of repair work in electric, plumbing, and small construction projects. Knowledge of small engine, marine and snowmobile engine repair strongly recommended. This person will also be doing most maintenance repairs as needed and is responsible for water quality testing on a daily basis. Maintenance positions are responsible for the over-all mechanical repair of the entire 100+ acre property with more than 50 structures. Must have valid driver’s license with good driving record and be able to lift objects weighing up to 70 pounds. This position will require both indoor and outdoor work outdoors in all weather conditions. Knowledge of skid steer equipment, snowmobiles, boats, plow truck, and tractor operation and maintenance a plus. Septic and pool maintenance experience preferred. Prior supervisory or leadership experience preferred. This position requires a person who is self-directed, takes initiative and is able to motivate self and others. Position requires some on-call work and onsite living is preferred but not required. Discounted onsite housing available.

Develop, lead and deliver interpretive nature program to help guests explore and enjoy the nature and history of the Boreal forest and Gunflint Trail. Programs may include guided hikes and paddles, crafts, music or story programs, presentations, and children's programs. 

Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking full-time outfitting employees for the summer season. Prepare guests to canoe into the Boundary Waters Canoe Area Wilderness by packing equipment, food, and other supplies, clean and repair canoes and transport guests and canoes to entry points. You may also assist guests in planning trips, meeting U.S. Forest Service requirements like checking permits, watching videos, and understanding Leave No Trace practices. 

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As part of our summer season staff, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

 

Roles and Responsibilities

• Packing food and equipment for families' canoe trips 

• Transport canoes and people to BWCA entry points and return canoes and people to Gunflint Lodge after trips

• Clean and prepare bunkhouses and small cabins for guests before their arrival

• Clean bathrooms and shower rooms 

• Unpack and clean gear after guests' use

• Other responsibilities as assigned by outfitting manager or supervisor

 

Job Qualifications

• BWCA or other camping experience is a plus

• Willingness to help and work as a team in all activities

• Excellent problem-solving and multitasking skills

• Ability to work flexible hours

• Strong sense of responsibility and a professional presentation

Now hiring for Summer 2021 positions!

 

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• One free horseback ride and canopy tour, additional rides at reduced rate
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)
• Paid vacation and 401(k) plan with company contribution after one year of employment. 

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

Work with a team of wranglers to lead up to 8 guests on daily trail rides lasting 1 – 6 hours through the Superior National Forest. Educate guests about proper horsemanship as well as about the flora, fauna, history and geology of our unique location. Provide daily care of 17 to 19 horses, including feeding, watering, grooming, barn maintenance and repair. Season is May thru October. Candidates may be considered for year-round employment in other work areas.

Now hiring for Summer 2021 positions!

Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking a full-time, year-round professional Guest Relations Supervisor to make our guests feel welcome and to ensure their entire vacation is a memorable experience. This person must also be a positive leader for a team of Guest Service associates.

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As our Guest Services Manager, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Open and/or close the Front Desk while being responsible for all Front Desk operations
• Answer telephone, email, and social media inquiries to sell rooms and book services
• Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
• Ensure guests are properly greeted upon their arrival and provide memorable experiences for guests throughout their stay
• Oversee check-in and check-out procedures, including reservations and financial transactions
• Promptly address guests’ requests
• Actively listen to and resolve complaints
• Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
• Inform clients of and suggestive sell available resort services
• Promote all hotel amenities, conveniences and programs offered
• Supervise Guest Services team
• Appraise team’s performance and produce regular reports
• Review daily duties, assign tasks and check on progress
• Help to plan and spearhead teams to coordinate special events such as weddings, family reunions, and other group events
• Analyze customer feedback and initiate improvements
• Develop marketing opportunities such as package development, OTA marketing, and groups
• Responsible for updating and managing use of the PMS and POS
• Oversee retail Gift Shop, including purchasing, stocking, and inventory management

Job Qualifications

• Proven work experience in the hospitality or guest services field
• Management or supervisory experience as a positive, results-driven leader
• Understanding of all hotel management best practices and metrics
• Hands-on experience with Hotel Management software (PMS)
• Excellent verbal and written communication skills in person, over the phone, electronic and print
• Proficiency in English; knowledge of other languages is a plus
• Customer service drive with outstanding communication and active listening skills
• Excellent problem-solving and multitasking skills
• Demonstrated leadership skills along with the ability to motivate a team into high performance
• Ability to work flexible hours
• Strong sense of responsibility and a professional presentation

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking enthusiastic full-time Servers for our friendly lakeside resort restaurant. We serve breakfast buffet style and lunch and dinner with a casual bistro menu and a rotating selection of evening dinner specials, as well as offering wedding and banquet services. Serving experience and knowledge of fine dining, wine, liquor, and bartending is preferred. Customer service experience and a friendly personality is expected. Positions are available year-round and for the summer season. ​  

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As part of our summer staff, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Prepare tables and drinks with special attention to sanitation and order

• Present menus and help customers select food and beverages

• Promote sales of beverages

• Take/serve orders and answer questions or make recommendations for other products

• Collaborate with other restaurant servers and kitchen/bar staff

• Serve wine, mixed drinks, and beer as well as food

• Deal with complaints or problems with a positive attitude

• Issue bills and accept payment

• Ensure guests receive personalized services to meet their individual needs

• Provide superior customer service and memorable dining experiences

 

Job Qualifications

• Excellent problem-solving and multitasking skills

• Demonstrated leadership skills

• Ability to work flexible hours

• Strong sense of responsibility and a professional presentation

• Prior serving experience highly recommended

• Knowledge of beers, wine, liquor, and mixed drinks is a plus

• Customer-oriented approach and patience

• problem solving and decision making skills

• Hands-on experience in cashier duties

• Excellent interpersonal skills

• Attention to cleanliness and safety

• Food safety training will be considered a plus

• Must be a team player and willing to work flexible hours and help in other areas of the resort

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

 

 

Keep our grounds looking their best and our guests happy! As a member of our Facilities Maintenance team responsible for Grounds Maintenance, you will be responsible for the beautification of all outdoor areas Gunflint Lodge & Outfitters while providing and maintaining a clean and safe environment. This position includes planting, watering, weeding and mowing in the spring and summer and trail maintenance and snow clearing and grooming in the winter. Ability to operate light equipment and perform manual labor is required.

Responsibilities include, but are not limited to:

• Consistently provide a professional experience when handling an internal or external guest requests
• Assist the Facilities Manager in achieving department goals
• Plant flowers, foundation plants and shrubbery, water and care for plants, separate and transplant plants as needed
• Clear/ remove snow and ice from sidewalks
  • Operate various snow removal equipment, including snow blower, snow plow and skid steer
  • Use hand tools like shovels 
  • Spread sand during icy conditions
• Monitor, maintain and transport all resort recycling & trash
  • Assist with recycling program by sorting when needed
• Ability to groom ski and dog mushing trails, hiking trails, etc. using hand and power equipment, including chain saw, snowmobile groomer and PistonBulley
• Understand occupational hazards and follow safety precautions
• Overall cleanliness and appearance of all resort areas, including removing litter 
• Assist in the upkeep and preventive maintenance of resort property, i. e. signs, benches, trash/recycling receptacles
• Ability to work as an individual and as a member of a team
• Ability to follow written and oral instruction, work without supervision, and recognize and maintain time schedules & deadlines.
• Able to meet requirements for Company's vehicle usage with respect to all laws, Company policies and procedures
• Previous experience or ability to learn light equipment operation within 30 days of hire i. e. skid steers, snowmobile groomer and PistonBulley

Job Qualifications

• Must be at least 18 years of age - required
• High School diploma, GED or equivalent experience - required
• Valid and clean driver's license record - required
• Ability to speak and understand English - required
• Ability to work outside in extreme conditions required
• Ability to lift up to 50lbs and perform physical labor required
• Knowledge of plants and growing conditions in a northern climate preferred
• Ability to operate a manual transmission preferred
• Working knowledge of and experience in operating light equipment preferred
• Working knowledge of and ability to properly use hand and power tools - preferred

Help our guests relax on vacation by provide massages to guests using a variety of modalities. Beach side and chair massages are an option. Manage upkeep of spa. Help develop and market spa business. Ability to teach yoga or lead other fitness classes or activities or to provide other spa services a plus.  Minnesota does not require state licensing of massage therapists so we will consider massage therapists licensed in any state. 

Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking an enthusiastic full-time, Server for the 2021 summer season.

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As part of our summer staff, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Prepare tables and drinks with special attention to sanitation and order

• Present menus and help customers select food and beverages

• Promote sales of beverages

• Take/serve orders and answer questions or make recommendations for other products

• Collaborate with other restaurant servers and kitchen/bar staff

• Serve wine, mixed drinks, and beer as well as food

• Deal with complaints or problems with a positive attitude

• Issue bills and accept payment

• Ensure guests receive personalized services to meet their individual needs

• Provide superior customer service and memorable dining experiences

 

Job Qualifications

• Excellent problem-solving and multitasking skills

• Demonstrated leadership skills

• Ability to work flexible hours

• Strong sense of responsibility and a professional presentation

• Prior serving experience highly recommended

• Knowledge of beers, wine, liquor, and mixed drinks is a plus

• Customer-oriented approach and patience

• problem solving and decision making skills

• Hands-on experience in cashier duties

• Excellent interpersonal skills

• Attention to cleanliness and safety

• Food safety training will be considered a plus

• Must be a team player and willing to work flexible hours and help in other areas of the resort

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

Now hiring for Summer 2021 positions!

Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking a professional dock supervisor for the summer 2021 season to lead the dock staff in instructing guests on boat usage, preparing motors, canoes, kayaks, and pontoons for guest usage. The dock supervisor will help upkeep of the marina area and equipment. They may be expected to help with the sale of bait and cleaning and filleting of fish. Additional duties include: wood/kindling delivery to cabins, fire tending, daily trash pick-up, etc. There will be times that the dock supervisor will be asked to help out in other areas as well. 

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As our dock supervisor, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Oversee opening and closing of the dock, ensuring all tasks are completed each day

• Ensure guests are properly greeted upon their arrival to the dock and provide memorable experiences for guests throughout their stay

• Ensure people of all needs receive personalized services

• Observe guest interactions around the dock and coach staff accordingly

• Ensure procedures are understood by guests for rental equipment

• Manage staff schedules to make sure coverage needs are met

• Act as point of contact for fishing fun, Boundary Waters day trips, and pontoon captain activities

• Appraise team’s performance and produce regular reports

• Review daily duties, assign tasks and check on progress

• Oversee dock sales items, including purchasing, stocking, and inventory management

Job Qualifications

• Management or supervisory experience as a positive, results-driven leader

• Excellent problem-solving and multitasking skills

• Demonstrated leadership skills along with the ability to motivate a team into high performance

• Ability to work flexible hours

• Strong sense of responsibility and a professional presentation

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

Now hiring for Summer 2021 positions!

 

Gunflint Lodge & Outfitters, the preeminent vacation resort in Minnesota’s Northwoods, is seeking a Pontoon Captain for the summer season to share the Northwoods beauty with guests and to ensure their entire vacation is a memorable experience. 

We are located in the heart of the Superior National Forest between Lake Superior and the Boundary Waters Canoe Area Wilderness and are listed in 1,000 Places to See in the U.S. & Canada Before You Die. As our Pontoon Captain, you will have the opportunity to build on the legacy of this legendary resort on the Gunflint Trail and call this iconic vacation destination home.

Roles and Responsibilities

• Captain private charters as well as scheduled pontoon cruises involving catered food and beverages on Gunflint Lake (Groups ranging from 2-12 people)

• Share lake and nature information with guests to create an immersive experience

• On pontoon cruises involving food, this person will be responsible for food distribution to guests (with large groups, a server will join the cruise to aid in this area)

• May be asked to filet the fish caught on private pontoon excursions

• Ensure all guests are aware of all safety and practical information for each pontoon experience

• Prepare the pontoon before each activity and breakdown at the end of the day

• Clean and maintain each of the pontoons at Gunflint Lodge

 

Job Qualifications

• Prior professional boating experience 

• Appropriate Minnesota and or Coast Guard captain license

• Customer service drive with outstanding communication and active listening skills

• Excellent problem-solving and multitasking skills

• Ability to work flexible hours

• Strong sense of responsibility and a professional presentation

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

• Use of canoes and kayaks on the waterfront
• Use of boat/motor at a reduced rate
• Use of camping equipment at a reduced rate (not food)
• 25% off either gift shop
• 25% off restaurant meals (not alcohol)
• Participation in our Nature Activity program is always free
• Excellent opportunity to meet new friends from all over U.S. and other countries
• Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
  (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.