Glacier Guides and Montana Raft

Profile Jobs

Qualifications: Need to be able to multi-task in fast-paced friendly environment, work well with people, love to learn and share information. Must possess an upbeat attitude and contagious smile.

Knowledge of Glacier Park and the surrounding area and being computer savvy are highly preferable.

1. Work 10-hour days, 4 days a week.
2. Job involves taking reservations for rafting, hiking, fishing, biking, lodging, equipment rentals, and shuttles.
3. Responsible for selling retail items, photos taken of rafting trips, greeting guests, and working on customer database.

Positions for Front Desk run from May to September.

This position is a little bit of everything. Position runs from mid-May to mid-September. Here is just a sample of the type of tasks that could be asked of you (but not limited to):

- bike maintenance and repairing bikes

- help load boats

- clean life jackets/ booties/ tents/ sleeping bags

- help in our kitchen

- recycling tasks

- help with providing shuttles

- mow the lawn

- pick weeds

- clean bathrooms

- clean vans/busses

- porter on select backpacking trips

No experience is necessary for this position, just a positive and hard working personality.

Valid driver's license preferred. Must be able to take direction well, be self motivated, and follow through with little supervision. Sense of humor is a plus.

Must be able to lift 25-50 lbs on a regular basis.

All food handlers must make sure their work area and kitchen is clean and following health department policies and standards.
 Knowledge of nutrition, dietary restrictions and sustainable food options are preferred. Qualifications: Upbeat and flexible attitude, good sense of humor, and likes to cook.


June through Labor Day. Through September is preferred.

• Supports rafting, hiking, fishing, and biking trips
• Work with guides on menus and preparations 

• Prepares food for trips (salads, fruit/meat/cheese trays, etc) 
• Stocking and refilling bins 
• Cleaning kitchen 
• Recycling tasks 

We have a clean and comfortable 12 room eco-friendly lodge, 2 different 3 bedroom guest houses, located in West Glacier. This position requires an upbeat attitude with an attention to detail. We have full and part time seasonal positions May through mid-October. Full time shift is 5 days a week from 9 to 2 sometimes 3 PM. Job duties include room cleaning, laundry and assist with checking in guests. Minor yard work and general building maintenance. This role runs May through September.

The Driving position runs from June through August. Schedule: 4-5 days per week. 9:30 until 4-6 (depending on trip schedule).

Required: Clean driving record, must pass physical and drug/alcohol test, backing up and driving with trailers. Commercial Driving License (CDL) is a huge plus, but if you don't have one we can help you get one. Must have a friendly, fun and flexible attitude. We will pay for fees associated with tests. 

Responsibilities: Daily inspections and keeping vehicle logs up to date. Fueling vehicles. Driving vans, mini buses, or large passenger buses with a trailer of rafts to and from river put-ins. Daily cleaning of vans/busses (interior, exterior, and windows). Works with vehicle manager, mechanic, and rafting manager to operate safe, timely shuttles. 

Our Lodge Manager is the face, eyes, and ears of the Glacier Guides Lodge.  This is an upbeat, outgoing, high energy, attention to detail position. Warm, welcoming hospitality and guest service are the key aspects of this job.  Works with office reservations, welcomes guests to the Lodge (for their vacation), is responsible for exceptionally clean rooms, prepares breakfast, and helps guests plan their Glacier National Park activities.

The Lodge Manager is very familiar with sister company’s rafting, hiking, fishing, and biking guide services in and around Glacier National Park, and works to educate guests about these opportunities. The Lodge Manager helps guests contact the main office of Glacier Guides and Montana Raft in order to reserve activities.

Glacier Guides Guest House is included in the Lodge Manager’s duties.

Lodge Manager Responsibilities

• Maintains a secure, clean, welcoming environment.

• Arranges work schedule with the Assistant Lodge Manager, and housekeepers.

• Lives on premises while working.

• Shares living space with Assistant Lodge Manager.

• Able to enter into employment contract from mid-April through mid-late October.

• Adheres to budgets and reporting, i.e. $7 per guest for food, charge accounts for gasoline and groceries.

• Must be able to carry 25lbs often and 50lbs sometimes.

• Must be able to go up and down stairs.

• No Smoking.

• Works to follow Glacier Guides and Montana Raft’s Purchasing Policy.

• Works to follow Lodge Purchasing Policy (see below).

• Continues to work with marketing director to maintain awesome online reviews and reputation, while maintaining strong profits.

• Helps gather content for Glacier Guides Lodge marketing and social media. Assists marketing director with photo shoot preparation and execution. Also works with marketing director to review in house marketing, review collection practices, etc.

• Takes course for Certified Food Protection Manager, i.e. SafeServe, and ensures safety of food service at Lodge.

Daily Lodge Manager Responsibilities

• Welcomes guests, checks them into their room, starting at 4 pm. Executes contact less check in for guests upon request.

• Informs guests about meals, daily activities, Glacier National Park information, and getting settled in - i.e A/C unit operation, Wi-Fi questions, assistance with luggage, parking.

• In the morning, prepares breakfast, and is available to socialize and assist guests with daily plans.

• Available during check-out, which concludes at 10 am.

• After breakfast, cleans kitchen/dining area and reviews supplies.

• Will need to clean rooms.  Manages room keepers.  Reviews their work.  Records hours from time cards in spreadsheet.

• Checks with office or online for reservation changes and verifications

• Sets and prepares breakfast menu - for example - Mondays Aussie Bites, Tuesdays Pan Quiche, Wednesdays Muffins, Thursdays Banana Bread, Fridays Pan Quiche, Saturdays Muffins, Sundays Nut Bread.  Every Day Offerings - prepare 4-5 Bulk Cereals, bulk yogurt, breads, coffee, tea, orange juice, and fruit salad (apple, orange, melon, banana with some berries thrown in).  (Avoid having small packaged food out that people will take to eat for lunch) other than fruit bowl and granola bars.

• Order food with set menu in mind - most food can be ordered a week in advance.  Some things like milk can be picked up by other management.

• Drive to Glacier Guides Guest House and office.

• May provide guest transport to/from train station and transit center.

• Oversees maintenance worker (when one is scheduled) at the Lodge.

Our Lodge is located just 1/2 mile from “downtown” West Glacier, Montana, and the west entrance to Glacier National Park. It is quiet and peaceful, making it the perfect Glacier National Park base camp. Built in 2010 to many LEED certified specifications, our Lodge is modern, clean, and eco-friendly. Each morning, the Lodge Manager prepares a delicious, healthy continental breakfast. We believe in sourcing locally whenever possible and organically when it makes sense to do so. Guests tend to rise early and go explore the park during the day.  Check-in begins at 4 pm and check-out ends at 10 am.

Glacier Guides Lodge is rated #1 on TripAdvisor for West Glacier Lodging, and has received TripAdvisor’s Certificate of Excellence each year since opening. In addition, Glacier Guides Lodge is recognized as a Green Leader on TripAdvisor. Our guests have high expectations for quality facilities, food service, and hospitality, and the Lodge Manager must be capable of meeting those expectations.

Candidates must have strong hospitality experience and training, a powerful work ethic, a commitment to customer service and a demonstrated high level of interpersonal skills, flexibility, and professionalism.  A successful Lodge Manager will have to make the Lodge his or her highest personal and professional priority at all times.  He/She must be self-reliant and willing to work whatever time is required to meet guests’ needs.

Glacier Guides Purchasing Policy (Short Version)

Ask yourself "do we really need this?"  If it's a yes, then "can we get this used?"

Products that we prefer to purchase:

Locally Made/Grown

From locally owned Businesses (or businesses with a social/eco conscience)

Chemical Free/Eco-sensitive

Energy/Water/Gas efficient

Recyclable (cardboard, aluminum, steel, tin)

Reusable if possible

With the least amount of waste/packaging/plastic

Delivered is best or easily picked up in Columbia Falls or Whitefish.

Lodge Purchasing Policy

• Plan ahead so items can be purchased with existing orders or trips.

• Place food orders with Cheri for FSA and Sysco.

• Work with kitchen staff on Costco orders.

• Order cleaning products with Encompass.

• Order coffee from Montana Coffee Traders.

• Order online.

Mission Statement

Glacier Guides mission is to provide exceptional active travel vacations and experiences in and around Glacier National Park while preserving and protecting Glacier’s unique ecosystem using the best available ecologically sound practices.