Glacier Guides and Montana Raft
Profile Jobs

Current Job dates:

Currently recruiting for jobs that start between May 5th, 2024 and October 15th, 2024.

  • Shop & Rental Supervisor

    Shop/Maintenance
    West Glacier
    $20.00 - $25.00 / hour

    Glacier Guides Inc., Montana Raft Company 

    Position Offered: Shop and Rental Supervisor 

    Classification: Full Time Seasonal 

    Wage: $20 - $25 depending on experience. 

    Department: Shop 

    Supervisor: Operations, Assistant Operations and Office / Reservation Manager Scheduled Start Date*: April 17th *Start & end dates are weather dependent and may change accordingly. 

    Scheduled End Date*: October 15th 

    In a Nut Shell: You are responsible for our bike rental program, bike shuttles, backpacking and raft rental gear, and keeping our tour vehicles looking their best. 

    Job Summary: This position is responsible to help implement Glacier Guides and Montana Raft’s maintenance for operations including rafting, hiking, fishing, biking, equipment rental and lodging. The primary goal is for safely implementing spring, summer, fall, and possibly winter business for Glacier Guides and Montana Raft, Glacier Guides Lodge, and Glacier Guides Guest House. This position is based out of Glacier Guides’ main office at 11970 Highway 2 East, West Glacier, Montana. 

    The broad scope of this position's responsibilities requires someone with an equally broad range of skills and attributes. In order to be successful in this position, candidates will need a high energy level, a strong work ethic, excellent time/project management skills, a wide range of technical skills, strong leadership skills, flexibility, and a willingness to learn, adapt and overcome challenges. Often this position is “customer facing” which will require strong interpersonal skills and customer service experience. Some, but not necessarily all, of your responsibilities will involve scheduling shop staff, managing hours worked, maintaining and repairing equipment (bicycles, camping equipment), safety checks and vehicle detailing, managing shuttles including fishing shuttles, taking/updating inventory, general management and maintenance needs, and dealing calmly with the occasional stressful situation. Overall focus on safety and guest experience is a must. Intimate knowledge of Glacier National Park and the Flathead River System is preferred. Depending on skill set, experience, and preferences, the Shop Manager might work seasonal or super seasonal. The winter seasonal work will work closely with company leadership and will focus on maintenance of equipment, budget planning, hiring and construction projects. 

    While the shop is its own department, it also works very closely with all other departments to aid in their respective operations. This will include but is not limited to: fishing shuttles, company wide gear maintenance, emergency response, and ground/facilities maintenance on all company properties, preparing for events, and setting up dinner floats.

    This position is based out of Glacier Guides’ main office at 11970 Highway 2 East, West Glacier, Montana. 

    Job Duties and Responsibilities 

    Primary 

    ● Constant on site review for the safety of operations and guest satisfaction. ● Keep all facilities safe, clean and looking their best. This includes bathrooms, grounds, camping equipment, rental equipment, bicycles/ e bikes and vehicles. 

    ● Safely rent equipment / bicycles / E bikes / watercraft to Guests 

    ● Help plan, and manage equipment and vehicles for rafting, hiking, fishing, biking, rentals, and shuttles. Works closely with Vehicle Maintenance. 

    ● Supervise staff for vehicle inspections. 

    ● Supervise and implement a risk management plan. 

    ● Help maintain a climate that attracts, retains, and motivates top quality personnel. ● Make sure that the organization’s philosophy, mission, and vision are pertinent and practiced throughout the organization. 

    ● Able to drive program vehicles on steep, rugged roads. (15-passenger vans with trailers) ● Work on building and property maintenance. 

    ● Oversees weekly vehicle checks, maintenance, and communication regarding necessary repairs. 

    ● Will work on building and property maintenance. 

    ● Will manage vehicles and vehicle shuttles. 

    ● Will manage staff for vehicle shuttles. 

    ● Responds to field emergencies. 

    This is just a general outline, and will include other duties and responsibilities. Qualifications and Skills Required 

    ● Minimum age – 21 years old. 

    ● Basic Bicycle repair skills. 

    ● Detail-oriented, Strong personal initiative, excellent organizational skills, motivation, resourcefulness and the ability to multitask. 

    ● Ability to work in a multifunctional role and a fast-paced environment and successfully meet multiple deadlines. 

    ● Consistently strives to openly share and receive feedback with/from co-workers and supervisors. 

    ● Commits to professional growth, including improving technical and interpersonal skills.

    ● Strong creative and organizational skills. 

    ● Ability to collaborate, work well with others, and work independently. 

    ● Excellent communication and people skills required. 

    ● The ability to ensure quality guest service.

    ● Manage challenging situations and recommend effective solutions to problems.

    ● Excellent knowledge of Glacier National Parks backcountry and surrounding river system is a plus. 

    ● Valid Driver’s License held for a minimum of 5 years with a clean driving record/background check. 

    ● College degree is preferred. 

    ● Sense of humor is a plus 

    Secondary 

    ● May help plan new trips. 

    ● May help cover office operations as needed; particularly phones and greeting guests

    ● May help represent Glacier Guides and Montana Raft at local events. 

    ● May help with seasonal staff hiring, interviews, and reference checks - including drivers, support staff, and guides. 

    Compensation and Benefits: 

    ● Eligible for pro-deal purchasing program. 

    ● Glacier National Park pass 

    ● $110 in logo wear 

    ● Ability to attend professional development training for hiking, backpacking, biking and whitewater rafting at no cost as appropriate with work schedule. 

    ● Valuable experience and understanding of the organization that can help one transition into a guide role in future years provided demonstration of professionalism and appropriate skill sets. 

    Safety & Wellness: 

    It will be the responsibility of all team members to ensure that our guests enjoy a safe and risk-free environment. All team members must be on constant alert for any unsafe conditions and work behaviors. This will involve, but not be limited to, periodic inspections of work and public areas. Follow up notification will be done to correct the condition or practice at the earliest possible opportunity. 

    Work Environment:

    ● Moderate physical activity required by handling objects up to 50 pounds frequently and up to 100 pounds occasionally. 

    ● This is an outside job and is subject to the weather conditions. Will need to dress for the weather. 

    ● Able to be seated at a desk and computer work station for extended periods of time daily. 

    ● Ability to walk, hike, and be a passenger on a whitewater raft for 8 hours or more at a time. 

    ● Job will require working weekends, holidays, and evenings during peak demand times.

    ● Non-smoking environment.

    This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revision by Glacier Guides, Inc. management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications. 

    Glacier Guides and Montana Raft Company is an equal opportunity employer. Please respond yes to this email to accept.

  • Assistant River Manager

    Raft Department
    West Glacier

    Managing river operations - including supporting river managers, and river guides for Glacier Guides and Montana Raft on the Middle Fork and North Fork Flathead River.

     

    The primary goals of the River Manager are:

    • To ensure a safe physical environment for guests and employees, with a constant eye for risk management;
    • To foster a supportive work environment for employees, with a constant eye towards creating an atmosphere of positive morale;
    • To manage and schedule the daily and seasonal logistics involved in river operations, i.e. assistant managers, guides, support staff, bus drivers, trips, and equipment;
    • To maintain, repair, inventory, and order equipment in an organized fashion.
    • To constantly review reservations and guest rosters; and to maintain guide schedules in order to communicate reservation availability with the office.
    • This position supervises: river managers, river guides, fishing trips and shuttles, and bus drivers.

    This position is based out of Glacier Guides’ main office at 11970 Highway 2 East, West Glacier, Montana.  

    The company’s mission statement is always at the heart of river management:

     

    Glacier Guides and Montana Raft’s mission is to provide exceptional active travel vacations and experiences in and around Glacier National Park, while preserving and protecting Glacier’s unique ecosystem using the best available, ecologically-sound practices.

    Benefits 

    • Matching 401K
    • Seasonal GNP pass
    • Logo clothing allowance $110 in store
    • Great deals on equipment
    • End of season bonus

    Daily Summary:

    Before opening:  Ensure the review of weather, NPS, road and river conditions; check guest rosters and guide schedule; prep whiteboard; lead morning meeting; vehicle and equipment inspection; packing all food and equipment; loading boats; pre-trip plan.   Make sure presentation of property and staff is professional. 

    While open:  Look professional and meet guides/guests; providing guide/guest orientation; safety talk and route explanation; be personable; following USFS and Park Service policies; overseeing the general well being of guides/guests; keep equipment clean; follow Leave No Trace protocols; provide first aid when needed; check guest rosters and guide schedule.  The majority of the duties are performed outdoors in variable alpine summer conditions.  Please promote a safe environment for guests and employees.

    End of day: Ensure that boats, vehicles and equipment are clean and fueled; ensure guests equipment is clean/dry in working order; communicate with office and managers about the next day; completion of inspections of trip evaluations and timesheets.  Double check guest rosters, schedules of Guides, Fishing Trips, Bus Drivers and other managers.

    Job Requirements:

    • High school diploma or GED equivalent, college education preferred.
    • CPR certified
    • Current Wilderness First Aid, Outdoor Emergency Care (OEC), Wilderness First Responder (WFR), or comparable/higher medical certification.
    • River Rescue Tech, Swiftwater Rescue or comparable. 
    • Must have basic knowledge of Glacier National Park Area

    Job Specifications:

    You must be in good physical condition.  The following is required.

    • Moderate physical activity by handling objects up to 75 pounds frequently and up to 150 pounds occasionally.
    • Work in variable types of weather (sometimes extreme).
    • Walk and lift on rocky, uneven terrain.
    • Maintain a professional level of communication with guests and co-employees at all times especially during stressful situations.
    • Able to be seated at a desk and computer work station for extended periods of times daily.
    • Ability to walk, hike, and guide a whitewater raft trip on class 3-4 whitewater for 8 hours or more at a time.
    • Job will require working weekends, holidays, and evenings during peak demand times.
    • Non-smoking and non-vaping environment.
    • Subject to GGMR’s Alcohol and Controlled Substance Abuse Policy.

    Job Duties and Responsibilities

    Primary

    • Train guides
    • Schedule guides
    • Manage River Operations by being present and active in the Boat House, Life Jacket Room, bus lane, etc.
    • Run the morning meeting. 
    • Check time sheets daily and submit at the end of the pay period.  In a program like Deputy.
    • Maintain a clean and organized work space for all.
    • Constant on site review for the safety of operations and guest satisfaction.
    • Help plan, and manage rafting and fishing trips, equipment rentals, and shuttles in and around Glacier National Park.
    • Develop department budget for operations by mid October.
    • Manage and implement company risk management plan. 
    • Help with social media.
    • Help maintain a climate that attracts, retains, and motivates top quality personnel. 
    • Make sure that the organization’s philosophy, mission, and vision are pertinent and practiced throughout the organization.
    • Drive vehicles and run shuttles as needed. 
    • Repair and maintain equipment
    • Assist with hiking, biking and backpacking operations as needed.
    • Other aspects of the job include vehicle shuttles, cleaning and maintaining equipment, brochure distribution, food preparation, and photography/videography/social media assistance.  Expect to help clean + 303, rafts, vehicles and tents before you leave for the season.

    Secondary

    • Manage staff for vehicle shuttles. 
    • May help cover office operations as needed; particularly phones and greeting guests
    • Help with seasonal staff hiring, interviews, and reference checks - specifically raft guides, but may also include drivers.
    • Work closely with Communications Lead and Office Staff to share river information with staff and the public.  

    Qualifications and Skills Required

    • Previous experience guiding, 2 or more years preferred. 
    • Detail-oriented, excellent organizational skills, and the ability to multitask.
    • Ability to work in a multifunctional role and a fast-paced environment and successfully meet multiple deadlines.
    • Strong creative and organizational skills.
    • Ability to collaborate, work well with others, and work independently.
    • Excellent communication and people skills required.
    • The ability to ensure quality guest service.
    • Manage challenging situations and recommend effective solutions to problems.
    • Knowledge of and ability to adhere to NPS and FS regulations as they pertain to our permits.
    • Excellent knowledge of Glacier National Parks backcountry and surrounding river system is a plus.
    • Comfortable making presentations to groups.
    • Some travel is required.
    • Valid U.S. commercial Driver's license.
    • College degree is preferred.

    Safety & Wellness:

    It will be the responsibility of all team members to ensure that our guests enjoy a safe and risk-free environment.  All team members must be on constant alert for any unsafe conditions and work behaviors.  This will involve, but not be limited to, periodic inspections of work and public areas. Follow up notification will be done to correct the condition or practice at the earliest possible opportunity.

    1. Completion of Glacier Guides and Montana Raft River School or management approved equivalent.  This includes but is not limited to basic knowledge of guiding, running rapids, rigging, knots, river safety, swimming in swift water, and rescue of swimmers, overturned rafts and inflatable kayaks.  This is offered through Glacier Guides and Montana Raft. 
    2. Certification in Wilderness First Aid, hands-on CPR and River Rescue Tech (or equivalent).  This is your responsibility. 
    3. Knowledge of river features, Glacier National Park and Flathead Forest Service policies, the Bob Marshall Wilderness Complex, Wild and Scenic Rivers, Leave No Trace ethics, Glacier Guides and Montana Raft’s mission statement,  and interpretation of the area, including ethnography, cultural history, geology, and flora and fauna of the area.  You are encouraged to run the whitewater section at least once a week.
    4. Have a personable easy-going attitude with attention to safety.
    5. Must love working with people in the outdoor environment and have a polite and professional demeanor.
    6. Must have a cell phone and be able to communicate with it on a daily basis.
    7. Per Glacier Guides and Montana Raft Vehicle Insurance standards: must be at least 18 years of age and possess a valid driver’s license and the ability to be added to GGMR’s vehicle insurance policy.  Preferred: CDL, trailer backing skills.
    8. Required to wear a life jacket during all on river activities, and a helmet from Bear Creek to West Glacier.  
    9. Enthusiasm for organization, including the ability to prioritize tasks.
    10. Acceptable information regarding criminal history background. (Post offer – Pre hire) 
    11. Follow all Covid guidelines from the CDC, Flathead County and Glacier County.

    This job description is to be considered a general outline of the duties and responsibilities and is subject to changes and revisions by Glacier Guides, Inc management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.

    Glacier Guides and Montana Raft Company is an equal opportunity employer.

  • Front Desk Reservationist

    Office Staff
    West Glacier
    $15.00 / hour

    Positions for Front Desk run from May to September. $15 an hour plus end of season bonus pay.

    1) Work 10 hour days, 4 days a week.
    2) Job involves taking reservations for rafting, hiking, fishing, biking, lodging, equipment rentals, and shuttles.
    3) Responsible for selling retail items, photos taken of rafting trips, greeting guests, and working on customer database.

    Qualifications: Need to be able to multi-task in fast paced friendly environment, work well with people, love to learn and share information. Must possess an upbeat attitude and contagious smile.

    Knowledge of Glacier Park and surrounding area and being computer savvy are a plus.

  • Maintenance/Bike Mechanic

    Shop
    West Glacier
    $15.00 / hour

    May through September. $15 per hour plus end of season bonus pay.

    This position is a little bit of everything. Position runs from mid-May to mid-September. Here is just a sample of the type of tasks that could be asked of you (but not limited to):

    - bike maintenance and repairing bikes

    - help load boats

    - clean life jackets/ booties/ tents/ sleeping bags

    - help in our kitchen

    - recycling tasks

    - help with providing shuttles

    - mow the lawn

    - pick weeds

    - clean bathrooms

    - clean vans/busses

    - porter on select backpacking trips

    No experience is necessary for this position, just a positive and hard working personality.

    Valid driver's license preferred. Must be able to take direction well, be self motivated, and follow through with little supervision. Sense of humor is a plus.

    Must be able to lift 25-50 lbs on a regular basis.

  • Commercial Kitchen Staff

    Kitchen
    West Glacier
    $15.00 / hour

    June through Labor Day.  $15 per hour plus end of season bonus pay.

    
- Supports rafting, hiking, fishing, and biking trips

    - Work with guides on menus and preparations 


    - Prepares food for trips (salads, fruit/meat/cheese trays, etc) 

    - Stocking and refilling bins 

    - Cleaning kitchen 

    - Recycling tasks 

    All food handlers must make sure their work area and kitchen is clean and following health department policies and standards.
 Knowledge of nutrition, dietary restrictions and sustainable food options are preferred. Qualifications: Upbeat and flexible attitude, good sense of humor, and likes to cook.

  • Housekeeping

    Housekeeping
    West Glacier
    $18.00 / hour

    Housekeeping: May through September. $18 per hour plus end of season bonus pay.

    We have a clean and comfortable 12 room eco-friendly lodge, and 2 different 3 bedroom guest houses, located in West Glacier. This position requires an upbeat attitude with an attention to detail. We have full and part time seasonal positions May through mid-October. Full time shift is 5 days a week from 9 to 2 sometimes 3 PM. Job duties include room cleaning, laundry and assist with checking in guests. Minor yard work and general building maintenance.

  • CDL Bus Driver

    Support Staff
    West Glacier
    $27.00 / hour

    Bus Driver with CDL and air brakes: June through August

    Schedule: 4-5 days per week. 9:30 until 4-6 (depending on trip schedule).

    Required: Clean driving record, must pass physical and drug/alcohol test, backing up and driving with trailers. Commercial Driving License (CDL) with air brake endorsement required. Must have a friendly, fun and flexible attitude. 

    Responsibilities: Daily inspections and keeping vehicles logs up to date. Fueling vehicles. Driving vans, mini busses, or large passenger bus with a trailer of rafts to and from river put ins. Daily cleaning of vans/busses (interior, exterior, and windows). Works with vehicle manager, mechanic, and rafting manager to operate safe, timely shuttles.

How to Apply

To apply, click below and make sure to let us know which position you're applying for. 


Contact Glacier Guides and Montana Raft