Denali ATV Adventures
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A memorable tour experience begins at our Tour Office, is continued the Driver-Guides, peaks with the trail ride, and lasts because of the overall team impact. All positions are in front of guests, require the ability to stand for 8 hours a day and the disposition to be outside in all weather.

  • ATV Adventure Guide

    Denali ATV
    Denali ATV Adventures

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    Greet guests with welcoming attitude, explain how to operate machines, give interpretation at each stop on tour, and monitor safety elements throughout tour. Regularly perform trail maintenance. Hourly, plus tips.

    REQUIRED QUALIFICATIONS:

    • Ability to work on feet for up up to 8-9 hours a day, with the majority of the time spent with guests.
    • Ability to maintain positive attitude while working in ALL weather conditions.
    • Must have a “Safety First” mentality
    • Must be flexible with scheduling
    • Must be willing and able to assist in trail maintenance as needed.
    • Ability to think calmly and critically in high-stress situations.
    • Strong communication skills.
    • First Aid and CPR certified.

    PREFERRED QUALIFICATIONS:

    • 2-5 years experience working in customer service.
    • Experience working in seasonal tourism a major plus.
    • Familiarity with Denali National Park history, landscape and wildlife.
    • Prior visitation to Denali.
    View Job Description
  • ATV Assistant Tour Manager

    Denali ATV
    Denali ATV Adventures

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    Split time between managing the tour operations and ATV tour guiding. Responsibilities includes managing employees, ordering/inventory, maintenance work on equipment, safety protocols, Includes some shuttle driving in vans and 25+ passenger buses. CDL with Passenger Endorsement, as well as Commercial Drivers Medical Certificate required. Hourly plus tips when guiding.

    REQUIRED QUALIFICATIONS:

    • Minimum 5 years working in customer service, tourism industry preferred
    • Minimum 1 year working as a tour guide in some capacity
    • Commercial Drivers License (CDL) with Passenger Endorsement.
    • Clean Motor Vehicle Record (MVR).
    • Ability to work on feet for up to 11 hours a day.
    • Flexibility with scheduling.
    • Ability to think calm and critically in high-stress situations.
    • Ability to maintain and project a positive attitude in all weather conditions.
    • Ability and willingness to coordinate and assist in trail maintenance as needed.
    • Strong, professional written and verbal communications skills.
    • First Aid and CPR certified.

    PREFERRED QUALIFICATIONS:

    • Experience managing in a fast-paced, guest service atmosphere.
    • Experience in shuttle driving.
    • General knowledge of ATV maintenance
    • Experience operating skid-steer and mini-excavator a major plus.
    • Familiarity with Denali National Park history, landscape and wildlife.
    • Prior visitation to Denali.
    View Job Description
  • ATV Office Manager

    Denali ATV
    Denali ATV Adventures

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    At Denali ATV, great teams start with great leadership. The Tour Office Manager is responsible for encouraging and supporting the Tour Representatives towards creating a focused, friendly, task-oriented, customer service driven team. Major components of the Tour Office Manager position include direct correspondence with Travel Agents and Cruise ships to arrange the sale and scheduling of tours, oversight of finances, understanding and organization of company logistics, and involvement in management meetings. The Tour Office Manager is able to be a respectful and supportive leader, delegate tasks, structure the tour schedule with respect to whole company needs, remain calm and resolute during crisis, be responsible for the direction and team efforts of the Tour Representatives.

    Key Responsibilities and Accountabilities:

    • Staff Training
      • Participate in and moderate Tour Representative training
    • Staff Management
      • Ensure that Tour Representatives are working efficiently and effectively.
      • Create a friendly, welcoming, customer-service driven environment
      • Be available for Tour Representatives offering support, encouragement, and constructive critique
    • Office Administration
      • Oversee orchestration of tour scheduling
      • Ensure that communication with guests, partners, and booking companies is positive and effective
      • Demonstrate responsible division of tour sales amongst tour partners
      • Verify accuracy of transactions through careful bookkeeping practices
      • Understand company logistics to effectively communicate with Shuttle Drivers and Tour Managers
      • Manage special events and projects
    • Tour Sales
      • Provide daily example of customer service driven tour sales
      • Manage reservations through an online reservation system
      • Be knowledgeable of all aspects of the tour to assist customers in booking tours and properly answer all customer inquiries
      • Assist with retail sales including the management of cash, credit cards, and POS system
      • Help prepare guests for their tour by ensuring all guests meet participant requirements and tactfully handle situations where guests do not meet requirements
      • Solve problems that invariably arise with logistics, tour coordination, large group booking, rescheduling, and customer service issues.

    Requirements:

    • Four-year College degree or an Associate's Degree and two years relevant experience
    • Demonstrated leadership and prior management experience
    • Strong customer service orientation
    • Strong oral and written communication skills
    • Proficient computer skills and previous cash register/POS experience
    • Maintain professional appearance at all times and represent the company in a positive way
    • The ability to work well under stress and pressure.
    • Position uses company vehicles, so a clean driving record is needed.
    • Applicants with previous experience in customer service, sales, and/or reservations especially in the seasonal tourism field will be given priority.

    Hourly wages plus sales bonuses.

    View Job Description
  • ATV Tour Manager

    Denali ATV
    Denali ATV Adventures

    Apply Now

    Responsible for most day to day operations of Denali ATV. Facilitate communication across all tour operations from the sales office, shuttles, to the trails. Manage employees, ensure the safety and satisfaction of our guests by implementing company policy and safety procedures. Organize and participate in proactive trail maintenance. Includes some shuttle driving in vans and 25+ passenger buses. CDL with Passenger Endorsement, as well as Commercial Drivers Medical Certificate required. 40 - 50 hours a week. Pay may be hourly or weekly salary.

    REQUIRED QUALIFICATIONS:

    • Minimum of 2 years managing in fast-paced, guest service atmosphere.
    • Minimum 5 years working in customer service.
    • Minimum 1 year working as a tour guide in some capacity.
    • Commercial Drivers License (CDL) with Passenger Endorsement.
    • Clean Motor Vehicle Record (MVR).
    • Ability to work on feet for up to 11 hours a day.
    • Flexibility with scheduling.
    • Ability to think calm and critically in high-stress situations.
    • Ability to grow and maintain a positive team.
    • Ability to maintain and project a positive attitude in all weather conditions.
    • Ability and willingness to coordinate and assist in trail maintenance as needed.
    • Strong, professional written and verbal communications skills.
    • First Aid and CPR certified.

    PREFERRED QUALIFICATIONS:

    • 5 years managing in a fast-paced, guest service atmosphere.
    • 2-5 years experience in shuttle driving.
    • General knowledge of ATV maintenance
    • Experience operating skid-steer and mini-excavator a major plus.
    • Experience working in seasonal tourism a major plus.
    • Familiarity with Denali National Park history, landscape and wildlife.
    • Prior visitation to Denali.
    View Job Description
  • ATV Tour Representative

    Denali ATV
    Denali ATV Adventures

    Apply Now

    Provide guests with the first impression of Denali ATV, whether it is in person at the Tour Office, over the phone, or through an email. They don't just naturally excel at interacting with people, they love meeting and chatting with folks from all over the world! Tour Representatives are responsible for taking online and over-the-phone bookings, answering customer inquiries, and maintaining tour schedules using an online reservation system. They greet customers, check individuals and groups in, assist with retail sales, and prepare individuals and groups for their tour. Central to the role is networking with a variety of agents, from large cruise ships to small travel agencies, and coordinating guest itineraries with other adventure companies in Denali. This position is great for people who enjoy order and routine, find humor in daily life, love to make others happy and enjoy engaging with all people.

    Key Responsibilities and Accountabilities:

    • Establish a warm and friendly relationship with guests in person, on the phone, or via e-mail
    • Manage reservations through an online reservation system
    • Be knowledgeable of all aspects of the tour to assist customers in booking tours and properly answer all customer inquiries
    • Assist with retail sales including the management of cash, credit cards, and POS system
    • Help prepare guests for their tour by ensuring all guests meet participant requirements and tactfully handle situations where guests do not meet requirements
    • Solve problems that invariably arise with logistics, tour coordination, large group booking, rescheduling, and customer service issues.
    • Compose and send out correspondence
    • Effectively communicate with Shuttle Drivers and Tour Managers
    • Work as a team with other Tour Representatives
    • Assist with facility upkeep and maintenance including cleaning and organizing
    • Review reservations and tour manifests for accuracy

    Requirements:

    • High school degree or equivalent and at least 18 years of age
    • Strong customer service orientation
    • Ability to establish warm and friendly relationships with guests
    • Strong oral and written communication skills
    • Proficient computer skills and previous cash register/POS experience
    • Maintain professional appearance at all times and represent the company in a positive way
    • The ability to work well under stress and pressure.
    • Position uses company vehicles, so a clean driving record is needed.
    • Must be able to stand for up to 8 hours in all weather conditions.

    Hourly wages plus sales bonuses.

    View Job Description
  • Driver Guide

    Denali ATV
    Denali ATV Adventures

    Apply Now

    Shuttle guests to and from local resorts and campsites. Maintain the clean appearance of our shuttles. You will be driving vans and 25+ passenger buses. CDL with passenger endorsement, as well as Commercial Drivers Medical Certificate required. Hourly, plus tips.

    REQUIRED QUALIFICATIONS:

    • Commercial Drivers License (CDL) with Passenger Endorsement
    • Current DOT medical card
    • Clean Motor Vehicle Record (MVR)
    • Ability to pass a pre-employment and random drug test(s)
    • Ability to work on feet and behind driver seat for up to 8 hours a day.
    • Must be willing and able to assist in maintaining a clean fleet.
    • Must have strong written and verbal communication skills.
    • First Aid and CPR certified.

    PREFERRED QUALIFICATIONS:

    • 2-5 years experience in shuttle driving.
    • 2-5 years experience in customer service.
    • Experience working in seasonal tourism a major plus.
    • Familiarity with Denali National Park history, landscape and wildlife.
    • Prior visitation to Denali.
    View Job Description
  • Mechanic

    Denali ATV
    Denali ATV Adventures

    Apply Now

    Work in our garage mainly on ATVs, provide assistance in maintenance of Jeeps, company vehicles, trailers, vans, and buses. 40 hours a week with occasional but limited overtime. Hourly pay.

    REQUIRED QUALIFICATIONS:

    • Ability to work independently and be self-motivated
    • Minimum 2 years experience working in Automotive and/or ATV shop.
    • Must have strong verbal communications skills
    • Must have strong organizational skills
    • First Aid and CPR certified.

    PREFERRED QUALIFICATIONS:

    • 2-5 years experience working in Automotive and/or ATV shop.
    • Experience working on Yamaha and Can-am ATV’s and UTV’s.
    • Experience working in seasonal tourism a major plus.
    • Prior visitation to Denali.
    View Job Description

How to Apply

Please visit our website for more information and to apply for summer employment - or just click on the Apply Here button below!

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