Current Job dates:
Currently recruiting for jobs that start between March 29th, 2024 and November 22nd, 2024.
As a company van driver, you will transport passengers to their destinations in a timely and safe manner. You need strong driving skills, a clean driving record, and a valid driver's license. In addition to driving skills and experience, you also need strong communication and customer service skills. You will make sure your vehicle is registered, maintained and clean at the end of the day.
As a security guard you will check company properties on a roving basis and report any problems to the manager on duty or police if necessary.
Free lunch or dinner while on duty. Discounts at company restaurants and hotels. Housing is available.
The person who takes care of our docks needs to be a self-starter. This person often times works alone and can work with little supervision to get the job done in a professional manner. There is a lot of responsibility with this position and the day-to-day tasks can be numerous. The following are some of the responsibilities of the Dock Person:
- Should hold a TWIC card; this position has security duties which include screening passengers, screening and storing deliveries for boats, observation of cruise ship tendering operations and requires access to Restricted Areas of the facility. Demonstrates a working understanding of the Facility Security Plan. Has more in depth security training than “standard” employee. Security is always a concern and part of this job is looking for unusual activity and or packages around our docks.
- Responsible for ensuring the docks, piers and building at Harbor Place and the Harborside are clean, well maintained and safe for our customers.
- Hoses off the docks when they are dirty, throws away any garbage on or near the docks from our passenger vessels or visiting yachts. He/she checks the underground fuel tanks daily. The dock person routinely opens the hatches on the steel floating docks at Harbor Place and pumps out any significant amount of water.
- Makes sure the docks and piers look clean and professional, always remembering that a neater area is more secure and safe than a messy one.
- Understands the correct way to use a VHF radio and carry handheld VHF and UHF on his/her rounds. This person will assist visiting vessels when tying up at our marinas and sell fuel at the Harbor Place dock. Remember to be extra friendly and helpful to visiting yachts.
- Picks up the crew lunches and distributes them to the boats and offices.
- Takes direction from many supervisors including the general manager/FSO, captains/ VSO, mates and retail managers. Although you may be asked to work in other areas, it is important to remember your primary responsibility is the dock and pier area. Getting your work done at the dock and pier area is a priority.
Without the dock person, this fast-paced business cannot function smoothly. Your role is of utmost importance because of your contact with the guests and crew. You are responsible for keeping them safe and happy by providing a clean and organized environment.
The Deckhands on our vessels are the backbone of our seafaring staff. Passengers get their first impressions of our oceangoing service from you. They work on the vessel caring for passengers, working as a team operating the vessel and the galley. Following is a list of some of the responsibilities of the Deckhand:
- Responsible for the safety of his/her passengers, crewmates and vessel. He/she should point out any potential problems on the boat or with the crew to the Mate.
- Demonstrates knowledge on how to use all the safety equipment on the boat, is competent in appropriate line handling skills and knows what to do in situations that may jeopardize the vessels security. The deckhand understands and can perform the duties in his/her position on the station bill and knows what other crew are expected to do in case of emergency. The deckhand is expected to speak up and ask if they are uncomfortable or do not know or understand emergency equipment or procedures.
- Rotates through different deck positions including operating the galley.
- Works around the docks, tying up boats, fueling visiting boats and boarding passengers. Works in the shipyard maintaining our vessels and equipment.
- Keeps the vessel clean, during a trip primarily watches out for passengers comfort and safety. Assists vessel engineer with maintenance when needed.
- Takes direction from the Mate and Captain. He/she will assist the Naturalist and Engineer in their duties if needed.
- Should always be interested in learning more about the vessel, seamanship, the ocean and advancing his/her position on the boat.
The Deckhand should always strive to make the boat and trip better, safer and more enjoyable for passengers.
The Engineer on our vessels oversees the daily maintenance of our vessels. The Engineer has able knowledge of the vessels mechanical systems. They are able to complete tasks such as changing oil or replacing injector lines. They check and add fluids to the engines and other marine propulsion systems. He/she will ensure the boat is fueled up and watered up for the following day. He/she conducts routine checks on the engines and jets during trips. The following are some of the responsibilities of the Engineer:
- Maintains the vessels’ maintenance log and fuel logs.
- Keeps track of service intervals on the engines.
- Works closely with the Captain and Mate to change engine fluids and filters at the recommended intervals. The Engineer takes all practical steps to ensure the vessel is properly maintained for safety and to not miss any trips.
- Always keeps the Captain informed of any potential problems with the vessel.
- Strives to teach new Deckhands all the vessels systems.
- Helps the Deckhands with their duties when not engaged in their own.
- Takes direction from the Captain and Mate.
- Understands and demonstrates knowledge of their place on the station bill, knows the other crew positions and how to operate all safety equipment, especially equipment associated with the engine room.
The Engineer should always strive to make the boat and trip better, safer and more enjoyable for the passengers.
The Mate is a USCG licensed position on our boats. Senior Deckhand is similar to Mate except an unlicensed position. The company, per USCG NVIC 1-91, designates the Senior Deckhand in writing in the wheelhouse of the vessel. Both positions are similar in our company except when two licensed people are required in the bridge. For the following we will refer to both positions as “Mate”. Following are some of the responsibilities of the Mate:
- Works with the Captain in ensuring the safe passage of the passengers, crew and vessel.
- Understands and follows the Vessel Security Plan (if it has one) and educates the crew on the plan.
- Has read and demonstrates knowledge of the BHWW Senior Deckhand Training Manual.
- Is second in charge on the vessel and is expected to safely return the vessel home if the Captain is incapacitated. Has studied and demonstrates the understanding of the unique handling characteristics and equipment of the vessel.
- Is competent in knowing how the machinery and safety gear on the vessel works and can train new crew how to use it. He/she routinely inspects the vessels safety equipment such as the life rafts and EPIRB and records this in the ships log.
- Assists the Captain navigating the vessel, especially in marginal weather conditions. Also the Mate safely operates the vessel if the Captain is out of the wheelhouse. He/she will always support the captain and is expected to proactively address any problems or concerns with the Captain in a timely manner.
- With the Captain, the Mate directly manages the crew, assigns jobs to the crew and makes sure the boat is clean and ready to sail the next day.
- Understands and can fill all the positions on the station bill. In emergency situations, the Mate is the on scene director, while the captain is in the wheelhouse.
- Acts in a professional manner and sets the proper example to the crew. He/she always has high professional marine standards. He/she makes sure the crew are conducting themselves professionally and fulfilling their work duties. The Mate reports to the Captain on the work performance of the crew.
The Mate should always strive to make the crew, vessel and trip better, safer and more enjoyable for passengers.
Ticket sales personnel are responsible for the following:
- Work directly with the public at the ticket counter making reservations and selling tickets.
- Ensure each customer has the correct trip / date in the reservation system.
- Must give all pertinent information to customers such as when / where to board, necessary items to take with them, cancellation policy, etc…
- Occasionally will be asked to answer phones.
- Ticket personnel will be responsible for ringing up merchandise, keeping store well stocked.
- Ticket personnel will report to direct supervisors before starting shift to gather important information pertaining to boats, weather, and cancellations. Ticket personnel will be expected to keep store and work areas tidy, including light dusting and cleaning when possible.
- Retail sales, stocking of retail space.
- Ticket personnel will be responsible for their cash drawer.
- Ticket personnel will be trained to understand our security system and will be expected to follow all rules and regulations set forth through our security plan.
- Ticket personnel are expected to keep a positive attitude and treat all customers and co-workers with respect.
How to Apply
Give us a call, send us an email, stop by the office to visit, print out the application and send it to us with your resume.