Allen Marine Tours
Profile Jobs

Jobs in the Spotlight


Our Jobs

We are now hiring for the Summer 2023 season. Below is the list of jobs for which we are currently hiring. Our season runs from mid-April to mid-October. We look forward to hearing from you!

    Glacier Bay - Vessel Crew

  • Captain/Manager

    Glacier Bay - Vessel Crew
    $28.00 / hour

    Under the supervision of the Operations Manager and Port Captain, Juneau Division.  This position is overall in charge of the successful operations of our Glacier Bay excursions.  Prior experience in the marine tourism industry and particularly on passenger vessels is desirable.  Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and electrical systems. Must be able to build team and maintain crew moral to provide a quality experience for our guests. The position requires the ability to work independently.  Duties and Responsibilities listed here are subject to addition or removal depending on requirements of the company.  These duties and responsibilities are in addition to the requirements of the Captain Position.

    Leadership and Management Responsibilities:

    • Ensure that vessel crew are acting within the guidelines of the Company Mission
    • Act as an example and give guidance for the execution of the Company Mission and True Alaskan Hospitality
    • Conduct tours as directed according to descriptions in sales literature and procedures in policy manual. Supervise all aspects of tour delivery and tour quality.
    • Manage, schedule, and direct crew members in the execution of all their job responsibilities; build a productive and efficient team; maintain high morale over course of season.
    • Ensure adequate crew rotation and scheduling throughout the season and communicate with Juneau Port Captain of any crew issues or additional requirements
    • Liaison between vessel crews and management regarding personnel issues
    • Acting Liaison with Aramark Lodge and Glacier Bay Park Rangers
      • Ensure Vessel is up to the terms of the Park contract
      • Manage any personnel issues that are off hours
      • Operate vessel in accordance with Park guidelines
    • Relay vessel mechanical issues to Port Engineer and Port Captain in Juneau
      • Schedule and perform routine maintenance on vessel
    • Oversee all aspects of vessel readiness for tours:
      •  Adequate food delivered from Lodge
      • Load and Offload plan for expected kayaks
      • Boarding ramps set for passengers
    • Maintain all navigational equipment in good working order; keep logs and ship/company documents, as directed. Provide daily operations report to office.
    • Represent Allen Marine Tours within the community of Gustavus, maintaining and building upon strong partnerships. 
    • Maintain all Allen Marine Tours property in Gustavus including, but not limited to vessels, and Crew house.
    • Consult with Park Rangers regarding additional Park regulations regarding wildlife viewing guidelines.
    • TAPS Certification Required

    Qualifications/Experience

    • Experience on passenger vessels and/or experience operating vessels in Southeast Alaska required. Required minimum 100-ton license
    • Must have or obtain FCC Radio Operator’s Permit
    • Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
    • Must have ability to build effective team and skills required to resolve crew conflicts to provide quality experience for customers.
    • Must have ability to speak on P.A. system, and to provide commentary.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform shirts & jacket provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Deckhand

    Glacier Bay - Vessel Crew
    $17.00 / hour

    Working as the assistant to the Captain, the Deckhand inspects vessel equipment and performs routine, basic maintenance daily. An active position for those who enjoy being a "jack of all trades." Working on deck tying lines, checking engines, maintaining the cleanliness of the vessel, and being a host to guests aboard are all daily duties for our Deckhands. Our Deckhands also assist with galley service and participate in our retail program which focuses on locally made gifts and goods. Other duties as assigned. 

    Apply Now
  • Glacier Bay Crewmember

    Glacier Bay - Vessel Crew
    $14.00 / hour + tips

    Housing is provided for this position 

     

    Requires basic seamanship skills. Mechanical aptitude and some experience with diesel engines preferred. Assist Captain to monitor vessel systems and troubleshoot problems. Interact with passengers and perform customer service duties. Always provide for passenger safety while underway and maintain impeccably clean vessel. Must be able to work as a team member and be comfortable interacting with guests.

    Duties/Responsibilities

    • Check all engine/jet fluids upon arriving on vessel each morning, bring all equipment online, log all entries and report any problems to Captain.
    • Assist with passenger boarding, safety orientation/demonstration, and crowd control.
    • Be familiar with all safety equipment and operation on board the vessel.
    • Complete routine engine room checks underway, making minor mechanical repairs and adjustments as necessary, and assisting crew members to ensure that passengers receive optimum tour quality and premium customer service.
    • Assist Captain in wheelhouse with navigating and/or wildlife sighting as directed.
    • Maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids and on decks. Assist other crew with cabin, galley, and bathrooms.
    • Help operate galley, bar, and commissary, including preparation & distribution of meals, sales, stocking, inventory order lists and related paperwork.
    • Under direction of Captain, complete all routine vessel maintenance on a daily basis. This will include, but not be limited to: cleaning, sanitation pumping, restocking, and refueling.
    • Assist Captain to perform required safety checks of all essential equipment on a weekly basis. Maintain current and accurate logs.
    • Work with Captain to complete all mandatory vessel maintenance on a monthly basis, including but not limited to oil/filter changes, zinc/belt replacement, etc.
    • Identify problems, inform the Captain, and assist in performing needed repairs.
    • Perform other duties under supervision of Captain.

    Qualifications/Experience

    • Prefer experience on passenger carrying vessels.
    • Mechanical aptitude, engine room experience preferred. Diesel
      mechanics or electrical/electronics background helpful.
    • Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment
      in random drug testing program is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.
    • TAP and Alaska Food Worker Certifications required.

    Pay

    DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who finish their contract in good standing.

    Apply Now
  • Guest Service

    Glacier Bay - Vessel Crew
    $14.00 / hour

    Interact with passengers by answering questions and helping with specific problems or requests.  Operate galley which includes food preparation, snack service, and the sale of retail items.  Must practice basic seamanship and provide for passenger safety while underway.  Maintain impeccably clean vessel at all times.  Must be able to work as a team member and be comfortable interacting with guests.

    Apply Now
  • Juneau - Orca Point Lodge

  • Assistant Lodge Manager

    Juneau - Orca Point Lodge
    $20.00 / hour

    If you enjoy meeting new people, working in a leadership role, all with a serene view in beautiful Alaska, then this may be the job for you. Orca Point Lodge is a tour venue that serves a salmon buffet to guests arriving aboard our whale-watch tour vessels. The Lodge Lead position requires the ability to work under the direct supervision of the Lodge Manager specifically to implement the Allen Family Operational Plan.

    Apply Now
  • Lodge Bar and Retail Service

    Juneau - Orca Point Lodge
    $12.00 / hour

    Orca Point Lodge is a tour venue located on a beautiful remote island in Southeast Alaska. Our lodge serves a locally-caught salmon buffet to guests arriving aboard our whale-watch tour vessels and occasional chartered events. All crew members pull inventory and supplies every morning in Auke Bay and are transported by vessel to the island and return each evening. The crew member will sell retail and alcohol items to guest and work with a team to provide a quality, locally-caught meal and always maintain an impeccably clean lodge for a five-star tour experience for each guest.  Employees must be 21 years of age to sell / serve alcohol.  This is a shore-based position.

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times on duty.
    • Move inventory, food, supplies and garbage from Auke Bay storage area to Orca Point Lodge.
    • Receive, price, organize and display retail and alcohol inventory.
    • Prepare and set out food samples.
    • Prepare coffee, lemonade, tea and crab cocktails for guests.
    • Ring up retail and alcohol sales.
    • Prepare daily cash reconciliation, retail sales and alcohol sales reports.
    • Be in continual compliance with food health and safety regulations and guidelines.
    • Assist other crew in areas such as food prep, bar, retail and maintaining lodge appearance, cleanliness, sanitation, and safety.
    • Enhance experience for guests by answering questions and assisting guests with specific problems/requests.
    • Perform other duties as assigned under the supervision of Manager.

    Qualifications/Experience

    • Must be at least 21 years of age to sell / serve alcohol.
    • Prefer experience in food service, bartending and/or retail.
    • Public speaking experience helpful.
    • Must be able to maintain a professional attitude toward guests and coworkers.
    • Must be able to greet and interact with guests in a friendly and personable manner.
    • Must be able to work as a team with other crew to provide a quality experience for guests.
    • Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers and CPR/First Aid.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work long and varied shift hours, including weekends, holidays and rotating days off. Must be flexible in meeting the schedule of tour demands.
    • Must be clean, well groomed, courteous, honest, punctual and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Lodge Crew: Complete Retail

    Juneau - Orca Point Lodge
    $12.00 / hour

    Gift shop employees are responsible for creating outstanding retail presentations. We carry a variety of locally made products, including jewelry, food, candies, salves and quality apparel. Gift shop employees make the experience of shopping fun and engaging for our guests. Some of our sales techniques include sampling, story telling and making suggestions. This position is mainly guest-facing. Must love talking to people. Bonus if you love shopping! You will also be required to maintain a clean workspace and assist your team in keeping the lodge tour-ready throughout the day. Other duties as assigned. This is a shore-based position.

    Apply Now
  • Lodge Dishwasher

    Juneau - Orca Point Lodge
    $13.00 / hour

    Wash dishes, and keep washroom clean and organized.

    Apply Now
  • Lodge Grill Master

    Juneau - Orca Point Lodge
    $15.00 / hour + tips

    Orca Point Lodge is a tour venue located on a beautiful remote island in Southeast Alaska. Our lodge serves a locally-caught salmon buffet to guests arriving aboard our whale-watch tour vessels. All crew members pull inventory and supplies every morning in Auke Bay and are transported by vessel to the island and return each evening. The Grill Master will grill the main course and work with a team to provide a quality, locally-caught meal and always maintain an impeccably clean lodge for a five-star tour experience for each guest. Employees must be 18 years of age. This is a shore-based position.

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times on duty.
    • Move inventory, supplies and garbage from Auke Bay storage area to Orca Point Lodge.
    • Thaw, prepare and grill salmon, chicken, prime rib and king crab.
    • Rotate food inventory, check food storage temperatures and prepare inventory lists for the following day.
    • Clean and sanitize grill and food storage areas.
    • Be in continual compliance with food health and safety regulations and guidelines.
    • Assist other crew in areas such as food prep, bar, retail, lodge service and maintaining lodge appearance, cleanliness, sanitation, and safety.
    • Enhance experience for guests by answering questions and assisting guests with specific problems/requests.
    • Perform other duties as assigned under the supervision of Manager.

    Qualifications/Experience

    • Must be at least 18 years of age.
    • Prefer experience in food service.
    • Public speaking experience helpful.
    • Must be able and willing to prepare recipes precisely as directed.
    • Must be able and willing to prepare the same exact menu, with consistent quality and precision, day in and day out for each tour.
    • Must be able to maintain a professional attitude toward guests and coworkers.
    • Must be able to greet and interact with guests in a friendly and personable manner.
    • Must be able to work as a team with other crew to provide a quality experience for guests.
    • Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers and CPR/First Aid.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work long and varied shift hours, including weekends, holidays and rotating days off. Must be flexible in meeting tour demands.
    • Must be clean, well groomed, courteous, honest, punctual and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Lodge Kitchen Crew

    Juneau - Orca Point Lodge
    $13.00 / hour

    Orca Point Lodge is a tour venue located on a beautiful remote island in Southeast Alaska. Our lodge serves a locally-caught salmon buffet to guests arriving aboard our whale-watch tour vessels. All crew members pull inventory and supplies every morning in Auke Bay and are transported by vessel to the island and return each evening. Lodge kitchen crew members will work as part of a team to prepare a quality menu and always maintain an impeccably clean kitchen lodge for a five-star tour experience for each guest. Employees must be 18 years of age. This is a shore-based position.

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times on duty.
    • Move inventory, food, supplies and garbage from Auke Bay storage area to Orca Point Lodge.
    • Rotate food inventory, check food storage temperatures and prepare inventory lists for the following day.
    • Prepare and cook appetizers, side dishes, samples and desserts for guests.
    • Clean and sanitize kitchen, dishes and food storage areas.
    • Be in continual compliance with food health and safety regulations and guidelines.
    • Assist other crew in areas such as bar, retail, lodge service and maintaining lodge appearance, cleanliness, sanitation, and safety.
    • Enhance experience for guests by answering questions and assisting guests with specific problems/requests.
    • Perform other duties as assigned under the supervision of Manager.

    Qualifications/Experience

    • Must be at least 18 years of age.
    • Prefer experience in food service.
    • Must be able and willing to prepare recipes precisely as directed.
    • Must be able and willing to prepare the same exact menu, with consistent quality and precision, day in and day out for each tour.
    • Must be able to maintain a professional attitude toward guests and coworkers.
    • Must be able to greet and interact with guests in a friendly and personable manner.
    • Must be able to work as a team with other crew to provide a quality experience for guests.
    • Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers and CPR/First Aid.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work long and varied shift hours, including weekends, holidays and rotating days off. Must be flexible in meeting tour demands.
    • Must be clean, well groomed, courteous, honest, punctual and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Lodge Manager

    Juneau - Orca Point Lodge
    $22.00 / hour

    Under the supervision of the Division Manager with direct oversight by Operations Manager or Retail Manager, this position is responsible for the entire scope of operations at our private lodge on Colt Island. This day lodge is a tour venue that serves a salmon buffet to guests arriving aboard our whale-watch tour vessels and a seafood buffet to guests arriving via our overnight cruise vessels. This position requires the ability to work independently while facilitating the overall plan dictated by the Allen Family. Duties will be performed under company guidelines and according to established procedures and protocols.

    Duties/Responsibilities

    1. Oversee training, scheduling and supervision of entire staff including kitchen/bar and gift shop crew; leads for site, grounds and touch tank.
    2. Monitor quality and efficiency of tour operation and review crew performance on weekly basis; report audits to corporate.
    3. Conduct daily pre-service and post service meetings with crew; maintain morale and execute company programs of progressive discipline and problem resolution.
    4. Document all personnel issues and route copies to corporate human resource team in Sitka.
    5. Advise and monitor boat crews when arrive with guests to delegate specific duties while on site at lodge.
    6. Order and manage all provisions and inventory for lodge; arrange for daily transport along with lodge crew from Auke Bay facility to Colt Island location by vessel.
    7. Conduct regular inventory of all storage areas both on/off site to insure adequate supplies of perishable and non-perishable foods; keep areas clean and orderly.
    8. Oversee maintenance of all on site equipment including but not limited to propane refrigerators, stoves, grills etc; along with docks and grounds.
    9. Keep all permits and certificates current.
    10. Work closely with Retail Manager to organize space and merchandise all locally made products in lodge gift shop.
    11. Maintain a constructive relationship with Administrative Coordinator regarding point of sale electronic devices, retail sales and daily reconciliations.
    12. Interact professionally with entire shore management team, vessel crew members, and various vendors.
    13. Prioritize, identify and coordinate projects to be completed during the winter months. Prepare work orders and provide updates/reports to corporate.
    14. Provide assistance to crew to enhance guest experience including performing excellent service recovery when necessary.
    15. Seek and initiate methods to improve Allen Marine’s profitability at this venue.
    16. Other duties as needed.

    Qualifications/Experience

    1. Minimum two years’ management experience in restaurant, tourism or hospitality industry
    2. Maintain current TAPS, Alaska Food Handlers and CPR/FA certifications.
    3. Computer literate with Excel & Microsoft Word.
    4. Ability to work unsupervised while demonstrating leadership skills in a team environment.
    5. Excellent communication skills and a team-player attitude.
    6. Ability to anticipate operational needs and provide timely solutions.
    7. Present a professional and friendly attitude to guests and crew at all times.
    8. Valid driver’s license and a clean driving record.
    9. Must be drug free (pre-employment screening and enrollment in random drug testing program is company policy).
    10. Must be able to lift and move objects up to 50 pounds.
    11. Must be able to work varied and long hours including weekends/holidays; be flexible in meeting tour times and tour demands.
    12. Must be honest, courteous and reliable and maintain clean, well-groomed appearance.

    Pay
    DOE. This is a seasonal position operating from mid-April to mid-October.  Competitive end of season bonus once contract is completed! 

    Apply Now
  • Juneau - Shore Support

  • Administrative Assistant - Accounting

    Juneau - Shore Support
    $16.00 / hour

    This position is full-time seasonal. Under the supervision of the Office Manager and at the direction of the Administrative Coordinator the assistant provides administrative support to the sales, retail, and operation managers in a fast-paced Alaska tour operation. This position is shore-based.

    Qualifications & Experience

    • Availability to work entire season without interruption and be available to attend the 40-hour pre-season training program is preferred.
    • Previous office or customer service experience a must; and previous experience in the visitor industry and/or a related industry preferred.
    • Must be able to demonstrate accurate and efficient computer skills in Microsoft Word, Excel, and Outlook
    • Bookkeeping and money counting experience is a plus.
    • Job requires a strong multi-tasker with highly developed communication & organizational skills.
    • Must be able to maintain a positive attitude in a high stress & fast paced work environment.
    • Must have the ability to work independently & in a team-oriented environment.
    • Must be able to be present at the assigned work area for the duration of your shift.
    • Minimum 2 years U.S. driving experience with a current valid driver’s license and acceptable driving record.
    • Must be willing to drive a 10-12 passenger shuttle van to run errands and periodically drive guests from downtown Juneau to our dock in Auke Bay.
    • Must be able to lift and move objects up to 50lbs. as required.
    • Must be drug free (Coast Guard pre-employment and random drug testing is required).
    • Repetitive - Minimum 2 years U.S. driving experience with a current valid driver’s license.

    Duties & Responsibilities

    • Reset 15-20 boat tills and run deposits to bank daily.
    • Create and maintain daily sales reports for submission to A/R.
    • Assist with Clover (POS) training/support for company retail program
    • Answer all email inquiries professionally and with accurate grammar.
    • Answer office toll-free information line with proper telephone etiquette; must sound professional, credible, pleasant, and sincere.
    • Assist with documentation of new employees.
    • Assist with expense reports as requested
    • Create pre-season employment training and support materials.
    • Provide additional support to reservation team by answering phones and assisting with guest shuttles when needed.
    • Maintain confidential and sensitive files.
    • Ensure office equipment is in working order. Trouble shoot equipment problems and schedule service calls for equipment, as needed.
    • Follow current office filing system and maintain a clean, organized office.
    • Provide clerical support to managers as needed.
    • Periodically running various errands such as going to the post office, and refilling gas tanks.
    • Assist in the daily responsibility of maintaining and cleaning the office and shuttle vehicles.
    • Maintain a positive work environment for employees.
    • Project professional and polished image. All crew members are required to purchase and wear uniform clothing pieces.

    Pay
    Dependent on experience and skill level. Limited benefits. Preference will be given to candidates who commit to working through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

     

    Apply Now
  • Administrative Assistant - Reservations / Shuttle

    Juneau - Shore Support
    $16.00 / hour

    Administrative Assistant – Reservations and Shuttles

    This position is full-time seasonal. Under the supervision of the Office Manager and at the direction of the Administrative Coordinator, this Administrative Assistant position combines clerical skills, independent tour sales, guest service, and shuttle driving. Guest service is of the utmost importance during all interactions. This position is shore based.

    Qualifications & Experience

    • Availability to work entire season without interruption and be available to attend the 40-hour pre-season training program is preferred.
    • Previous office or customer service experience a must; and previous experience in the visitor industry and/or a related industry preferred.
    • Must be able to demonstrate accurate and efficient computer skills in Microsoft Word, Excel, and Outlook.
    • Job requires a strong multi-tasker with highly developed communication & organizational skills.
    • Must be able to maintain a positive attitude in a high stress & fast paced work environment.
    • Must have the ability to work independently & in a team-oriented environment.
    • Must be able to be present at the assigned work area for the duration of your shift.
    • Minimum 2 years U.S. driving experience with a current valid driver’s license and acceptable driving record.
    • Must be willing and able to drive a 10-15 passenger vehicle to drive guests from downtown Juneau to our dock in Auke Bay and run daily office errands.
    • Must be able to lift and move objects up to 50lbs. as required.
    • Must be drug free (Coast Guard pre-employment and random drug testing is required).

    Duties & Responsibilities

    • Answer office toll-free information line with proper telephone etiquette; must sound professional, credible, pleasant, and sincere.
    • Answer all email inquiries professionally and with accurate grammar.
    • Help process all independent tour sales.
    • Assist with documentation of new employees and uniform distribution.
    • Create pre-season employment training and support materials.
    • Maintain confidential and sensitive files.
    • Ensure office equipment is in working order. Trouble shoot equipment problems and schedule service calls for equipment, as needed.
    • Follow current office filing system and maintain a clean, organized office.
    • Provide clerical support to managers as needed.
    • Answer guest’s questions about Southeast Alaska, and Allen Marine Tours. Knowledge of Juneau is preferred but not required.
    • Safely and responsibly drive company van to and from location.
    • Provide guests with an entertaining and informative narrative before and after their tour.
    • Periodically running various errands such as going to the post office, bank, and refilling gas tanks.
    • All team members share the daily responsibility of maintaining and cleaning the office and shuttle vehicles.
    • Maintain a positive work environment for employees.
    • Project professional and polished image. All crew members are required to purchase and wear uniform clothing pieces.
    • Other duties as assigned.

    Pay
    Dependent on experience and skill level. Limited benefits. Preference will be given to candidates who commit to working through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Administrative Coordinator

    Juneau - Shore Support
    $18.00 / hour

    This position is full-time seasonal. Under the supervision of the Office Manager, the Admin Coordinator manages a multitude of projects while providing administrative support to Company Managers in a fast-paced Alaska tour operation. 

    Qualifications & Experience

    • Previous office or customer service experience a must; and previous experience in the visitor industry and/or a related industry preferred.
    • Must be able to demonstrate accurate and efficient computer skills in Microsoft Word, Excel, Outlook and Quickbooks.
    • Job requires a strong multi-tasker with highly developed communication & organizational skills.
    • Must have the ability to work independently and thrive in a team-oriented environment.
    • Must be able to handle extremely confidential & sensitive information.
    • Must be available to work entire season without interruption and be available to attend the 40 hour pre-season training program.
    • Must be able to be present at the assigned work area for the duration of your shift.
    • Must have a valid driver’s license with an acceptable driving record.
    • Must be willing and able to drive a 10-12 passenger shuttle van to run errands and drive guests from downtown Juneau to our dock in Auke Bay.
    • Must be drug free (Coast Guard pre-employment and random drug testing is required).

     

    Duties & Responsibilities

    • Coordinate independent visitor tour sales including:
    • Answer office toll-free information line & respond to inquiries
    • Process advance ticket sales and create periodic sales reports for submission to A/R
    • Distribute passenger manifests for boat crews
    • Coordinate ticket sales for local vendor contacts
    • Dispatch and/or drive guest shuttles
    • Track A/P receipts, , and petty cash fund
    • Provide Clover (POS) training/support for company retail program
    • Process pre-employment paperwork for new employees; print/distribute training manuals and supplemental documents
    • Receive uniforms, organize inventory, and issue to new employees
    • Manage crew travel benefit to issue per diem payments
    • Manage employee comp benefit program for company tours and other local excursions
    • Promptly answer all incoming calls with proper telephone etiquette; must sound professional, credible, pleasant, and sincere.
    • Ensure office equipment is in working order; trouble shoot equipment problems & schedule service calls for equipment, as needed. Maintain office supplies for division.
    • Process daily mail needs.
    • Maintain organized general office files and office work area. Assist all staff to maintain a clean, organized office.
    • Assist Managers with special events and informal incentive programs.
    • Maintain a positive work environment for employees.
    • Project professional and polished image. All crew members are required to purchase and wear uniform clothing pieces.
    • Provide additional clerical support to managers as needed and all other duties as necessary

     

    Pay

    Dependent on experience and skill level. Limited benefits. Preference will be given to candidates who commit to working through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Assistant Supply Coordinator

    Juneau - Shore Support
    $16.00 / hour

    This position is 80% outdoor work, 20% indoor work. You will report directly and daily to the Retail and Supply Manager and assist in supervision of a team of 4-6 employees. The Supply department is responsible for every aspect of product movement 7 days a week from 6:00am-11:00pm. This position is full time from April to October; applicants must be available for the entire season, no part-time available. Duties include managing retail and supply inventory from purchasing to receiving to stocking. Typical inventory includes paper and cleaning products, merchandise resale, clothing, food an beverage. You will assist with and direct the logistics of product movement on and off our facility. Additionally, you must have a valid driver's license, as daily driving of company vehicles is a requirement of this job. Vehicles include passenger trucks, 15-passenger vans, mini vans and smaller cars. Driving duties include passenger transfer, crew transfer, supply procurement, recycling at the local dump, and filling gas tanks. Working knowledge of Juneau roads is helpful, but not mandatory. Working knowledge of points of interest in town are also useful, but not mandatory (you will be trained in both, as this position does involve some direct guest service). Assistant Supply Coordinator will also assist Retail and Supply Manager with sign outs of company fleet vehicles. You will also be responsible for maintaining and cleaning dock storage facilities, company vehicles and dock restrooms on a daily basis, and assisting with propane tank fills for our remote lodge. Other duties as assigned. This position is shore-based. 

    Apply Now
  • Catering Crew Member

    Juneau - Shore Support
    $13.00 / hour

    Catering team prepares fresh Alaskan sourced seafood, Alaskan exotic game meats, and locally grown vegetables to create a unique dining experience for our guests. Food is prepped; platted, and placed on rolling racks for quick distribution aboard our vessels. Banquet table is filled with delicious and attractive Alaskan foods, flowers and accents; the team will exit, and the dinner tour begins. Crew will retrieve all materials when tour finishes and prepare for the next day’s tours. Designated members are given the training and time to design our very own floral arrangements. Crew work as a team and each crew member has a recipe and workstation to prepare food. All crew must share in the cleaning of the facility. Techniques are not difficult to learn; time goes by quickly and you will enjoy a friendly and efficient work environment.

    Qualtifications

    • Able to follow recipes and instructions in the preparation of our Alaskan food
    • Adhere to all DEC food safety guidelines to ensure the safety of our Crew and our Guests
    • Professional and friendly attitude toward all Crew members and our Guests
    • Ability to lift at least 50 pounds
    • Secure an Alaska Food Workers Card (apply online)

    Duties and Responsibilities

    • Follow our unique set of core values, what we call True Alaskan Hospitality and as defined in our Mission Statement
    • Accurately follow all instructions in food preparation and food safety guidelines
    • Rotate all food products in a first in, first out format
    • Clean and sanitize your work area and assist in keeping facility clean & sanitized
    • Perform work at a steady pace and follow all procedures as directed
    • Learn to prepare food creations in an attractive and efficient standard
    • Perform all other duties as assigned and as directed
    • All employees are subject to drug testing with probable cause
    • Well groomed, in uniform and appropriate head cover
    • Work hard and have fun

    Responsibilities, while on tour and aboard a vessel

    • Catering representative will join the dinner excursion and will focus specifically on the catering event; presentation of our unique food items and maintaining the banquet table.
    • Well versed and prepared to answer all questions regarding our menu; their recipes and any other questions/concerns our guests may have
    • Keep the banquet table replenished in a timely manner
    • Keep the floor clear of dropped food and table clean & redressed as needed
    • Warm thank you to each guest for visiting Alaska and choosing Allen Marine as they disembark
    • Assist crew in dismantling banquet table bringing supplies/utensils back to the facility
    • Writing a brief but informative report on the quality of our Alaska Culinary Experience event

    Pay
    DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Catering Lead

    Juneau - Shore Support
    $16.00 / hour

    Our catering team is responsible for the preparation, execution, and presentation of our Evening Catered Tours. Managing a team of 6-8 knowledgeable individuals one is accountable for individual performance as well as team performance. The Catering Crew Lead must effectively lead their catering team to the successful completion of each evening tour in a given day. The Catering Lead falls directly under the supervision of the Retail Manager. One must train and schedule their team according to the tour schedule and the needs of the operation. This position requires assisting in all stations as necessary to ensure smooth and efficient operations.

    Duties/Responsibilities

    • Work according to the core values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
    • Acquire 2-3 years of experience within a similar field.
    • Maintain cleanliness within the facility according to the Department of Environmental Conservation in the state of Alaska.
    • Manage a team of 6-8 individuals, writing schedules, establishing proper job specifications and creating work standards.
    • Ability to work quickly on their feet, flexible in hours and schedule, and able to perform exceptional guest service when necessary.
    • Present a professional and friendly attitude at all times on duty, when interacting with team members and guests.
    • Manage the rotation of food inventory, supplies, and other miscellaneous goods in a first in first out manner.
    • Execute the appropriate conversations with team members if encountering any obstacles.
    • Communicate with the Retail Manager for assistance.
    • Prepare and cook catering menu to exact specifications while assisting with the distribution of catering trays and displays on vessels. Manage the team and ensure their abilities to follow the catering menu as it is written.
    • Work in a fast-paced manner to prepare all vessels for their catering tours within 30 minutes or less. Assist with team to ensure this process is smooth and efficient.
    • Perform other duties as assigned under the supervision of the Retail Manager and thus the Division Manager.

    Qualifications/Experience

    • Successful completion of Alaskan Food Worker Training and Certification.
    • Successful completion of the Certified Food Protection Manager Certification.
    • 2-3 years of experience in the culinary/catering or restaurant industry.
    • Communication skills requires the ability to represent the company in public appearances.
    • Ability to train others on work tasks and other job responsibilities. Delegate responsibilities when necessary.
    • Organized, even-tempered, multi-task oriented, ability to think quick and fair minded.
    • Proven team player and have a positive Can-Do attitude.
    • Successful completion of the Alaska Food Worker Training.

    Pay
    DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Diesel Mechanic

    Juneau - Shore Support
    $26.00 / hour

    Mechanic performs skilled work in the maintenance and repair of marine engines, marine machinery, and related equipment. The objective is to effectively diagnose engine problems in a timely manner and coordinate repairs with the company engineering staff. The Mechanic will be directly responsible for performing repairs and engine overhauls in accordance with technical manuals and company policies. This is a non-supervisory role but will have the assistance of shoreside engineers and vessel oilers. Reports to Port Engineer. 

    Duties/Responsibilities

     

    • Performs major and specialized mechanical overhaul and repair work on gasoline and marine diesel engines, outboard motors, and related marine equipment and systems using schematic charts and technical manuals.
    • Establishes and maintains a preventive maintenance program for marine engines and related marine engine equipment.
    • Tests marine engines and equipment to determine need for repairs or adjustments.
    • Repairs and maintains hydraulic equipment and valves.
    • Operates hand and power tools associated with marine engine and equipment repair.
    • Assists in fabrication of equipment.
    • Recommends the purchasing of parts and supplies.
    • Writes specifications for and recommends purchase of marine equipment.

    Qualifications/Experience

    • Possess a minimum of two years of direct diesel mechanic experience
    • Direct experience with marine diesel engines is preferred
    • Fabrication and welding experience are preferred
    • Must pay strong attention to detail
    • Must demonstrate a safety mindset
    • Must demonstrate analytical and problem solving aptitude
    • They additionally should have solid manual dexterity, have good hand-eye coordination and be physically fit.
    • Self-directed, organized and able to train new mechanics as well
    • Solid written, verbal and interpersonal communication skills.

    Pay
    DOE. This is full time and benefited position. Benefits include vacation, sick, and personal leave; medical benefits and 401(k).

    Apply Now
  • Food and Beverage Director

    Juneau - Shore Support
    $90,000.00 / year

    Summary:

    The Director of Food & Beverage is responsible for the efficient overall management and operations of Allen Marine Tour’s food and beverage services to encompass Orca Point Lodge, Fin Island Lodge, on-site catering, food truck operations, and galley service aboard a fleet of 35 vessels located throughout Southeast Alaska.  

     

    Essential Duties & Responsibilities:

    Lead and manage according to the Core Values as defined in our Mission Statement: “Immerse each guest in a personable and unsurpassed level of service we call “True Alaskan Hospitality”.

    • Plan and direct the daily functions of the food and beverage department to meet daily needs of the operation.
    • Ensure compliance with state and federal health, safety, sanitation, and alcohol regulations and requirements.
    • Ensure high standards of food and beverage quality are consistently executed across the department.
    • Create innovative menus to highlight locally sourced, Alaskan food and beverage items.
    • Work in partnership with the Director of Retail to maintain cohesive strategies in the galley/gift shops.
    • Work in partnership with the Director of Sales & Service to ensure all marketed tour F&B components are met.
    • Assist in recruiting and training seasonal food and beverage managers and crew for all areas of responsibility.
    • Ensure consistency in the food and beverage training programs across department
    • Implement effective controls of food, beverage, and labor costs.
    • Ensure all critical marketed menu components are procured for future seasons.
    • Audit all areas of responsibility to ensure standards are met in safety and hospitality
    • Lead teams with enthusiasm and flexibility to meet the dynamic world of tourism.
    • Build and maintain positive vendor relationships across communities.
    • Adapt daily practices or menus based on guest, partner, or brand feedback.
    • Other duties as assigned.

     

    Minimum Qualifications:

    • Ideal candidate will possess 5+ years of food & beverage leadership experience with preference within tourism industry
    • Culinary or food service management degree preferred and progressive responsibility managing multiple food outlets is required
    • Proven team player with a “can do” attitude.
    • Certification or ability to become certified as a ServSafe Food Protection Manager, and Training for Alcohol Professionals (TAPS).
    • In-depth knowledge of the food industry, to include health and sanitation procedures and hospitality.
    • Strategic planner with technical skills, analytical ability, judgment and operational focus.
    • Must have excellent organizational, leadership, problem-solving and communication skills
    • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, and Excel.
    • Ability to interpret and follow company rules, policies, and procedures as well as State and Federal regulations
    • Ability to maintain composure with courteous and professional demeanor in stressful situations.
    • Must have strong interpersonal skills and able to effectively interact with guests.
    • Must pass a security background check.

     

    Traits and Characteristics:

    • Strong commitment to safety.
    • A genuine desire to serve the public.
    • Positive, personable and professional demeanor.
    • Adaptive to learning new skills and knowledge.
    • Adaptive to changes in a progressive work environment.
    • Strong record of being organized, dependable and punctual.
    • Strong conflict resolution skills and ability to work within a diverse workforce.

     

    Work Environment:

    Ability to work flexible schedule to include weekends and holidays with extensive travel.

     

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Frequent travel across ports is required.  Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel. 

    Apply Now
  • Operations Specialist

    Juneau - Shore Support
    $18.00 / hour

    Oversee and coordinate via radio and phones the movement of vessels, motorcoaches, other vehicles and passengers to and from Allen Marine's private dock facility at Auke Bay. Monitor updates to passenger counts and modify vessel tour schedules as needed. Make changes to crew schedules and assign relief crew as needed. Meet and greet passengers as they arrive at facility and direct their safe movement between coaches and vessels. This is a shore-based position.

     

    Duties/Responsibilities

    • Devise and implement creative procedures that enable safe and efficient operation of a high-volume whale watching tour company on a facility where space is at an ever-increasing premium.
    • Function as communication liaison between many key positions within AMT.
    • Monitor on site traffic and activity in accordance with Maritime Security procedures.
    • Act as point of contact for Motorcoach companies as well as for caterers and other tour operators.
    • Act as sole point of contact for all complimentary, community outreach, and charity generated passengers.
    • Develop knowledge of standard radio and telephone communications equipment along with standard broadcasting procedures and rules, and skill in operation of VHF and UHF radio equipment.
    • Develop operating knowledge of FCC laws, regulations, procedures and practices applicable to basic radio-telephone operation.
    • Enforce operational procedures and methods used in operation of Allen Marine Tours.
    • Become familiar with basic maritime terminology and procedures.

    Qualifications/Experience

    • Ability to accomplish tasks in a controlled, effective and professional manner while working for extended duration under high levels of stress.
    • Ability to prioritize and handle numerous and various time-sensitive tasks while maintaining a great attention to detail.
    • Ability to solve unique spontaneous problems regularly and make high-impact decisions quickly and confidently.
    • Ability to generate a multitude of co-operative relationships with co-workers as well as representatives of other companies involved with AMT.
    • Proficiency with Windows based computer systems including word processing, spreadsheet and electronic mail applications.
    • Knowledge of modern office practices and procedures, proper English usage, diction, grammar, spelling, punctuation, and demonstrated proficiency, alphabetic, chronological and numeric filing systems, techniques.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is company policy).

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid April to October. Preference will be given to candidates who commit to working through the end of the season without interruption. An end of season bonus will be paid to employees who finish the entire season in good standing.

    Apply Now
  • Senior Sales Representative

    Juneau - Shore Support
    $20.00 / hour

    Under the supervision of the Sales & Service Manager, this position works directly with cruise line shore excursion staff, motor coach dispatchers and driver/guides, tour partners, and other dock personnel to ensure our tours depart and arrive in a timely fashion, and according to the quality and customer service standards set by Allen Marine and the cruise lines. This is a shore based position.

    Duties/Responsibilities

    • Act as a direct point of contact for shore excursion staff, motor coach companies as well as for caterers and other tour operators.
    • Must excel in all Tour Representative duties & responsibilities.
    • Assist the Sales & Service Manager in supervising a team of 12 - 18
    • Assist in leading group debriefs and weekly team meetings.
    • Responsible for providing weekly/monthly schedules to coach companies, and caterers.
    • Responsible for replying and filing a large amount of emails per day throughout the season.
    • Assist the Sales & Service Manager in responding to e-mails as needed.
    • Assist the Sales & Service Manager in initial training of Tour Representatives, and recurrent training throughout the season.
    • Respond and reconcile invoices as needed.
    • Assist Charter Coordinator as needed
    • Other duties as needed, or assigned, by Sales & Service Manager.

    Qualifications/Experience

      • At least three years’ experience in the tourism/visitor or customer service industry.
      • Job requires a strong multi-tasker with highly developed communication & organizational skills.
      • Must be able to demonstrate accurate and efficient computer skills in Microsoft Word, Excel, and Outlook.
      • Requires a valid driver’s license and good driving record.
      • Must be able to lift and move objects of up to 50 lbs. as required
      • Must be able to continuously present a professional & friendly attitude while working for extended periods of time as well as in high-stress situations.
      • Must be able to stand for long periods of time and walk up to 3 miles per day.
      • Must be clean, well groomed, courteous, honest, punctual and most important, reliable.
      • Ability to prioritize and handle numerous and various time-sensitive tasks while maintaining a great attention to detail.
      • Ability to solve unique spontaneous problems regularly and make decisions quickly and accurately both as an individual and as a team.
        • Must be able to complete tasks with minimal supervision & have basic math skills.
        • Must be able to work varied shift hours, including weekends and holidays as well as long, early, and late shifts.
      • Must be drug free (pre-employment screening and enrollment in random drug testing program is company policy).

     

    Pay

    DOE.  Limited Benefits.  This is a seasonal full-time position from mid-April to the first week of September.  Preference will be given to candidates who commit to working through the end of the season without interruption.  An end of season bonus will be paid to employees who finish the entire season in good standing.

    Apply Now
  • Supply and Retail Coordinator

    Juneau - Shore Support
    $18.00 / hour

    Under the supervision of the Operations Manager, this position is responsible to provision a fleet of vessels engaged in conducting tours for cruise ship passengers. This job contributes to the success of Allen Marine Tours by ensuring that all crews have the necessary supplies and merchandise to enable them to conduct the highest quality of excursion for our guests.

    Supply and Retail Coordinator: Complete Job Description

    Duties/Responsibilities

    • Manage tour and retail inventory may include purchasing, receiving, stocking, and distributing all vessel supplies. Products to include cleaning and paper supplies; food and beverage inventory; and retail items.
    • Work closely with purchasing office in Sitka, to price and procure all products.
    • Balance, reconcile and report all daily retail receipts from each vessel and/or crew.
    • Track use of all tour supplies, keep accurate records, and prepare periodic reports to generate a final report at the end of the season.
    • Coordinate and manage the cleaning of all vessel laundry (cloth towels, window diapers and rags).
    • Develop procedural systems for efficient distribution of all products to various vessels in fleet.
    • Assist in training with all Passenger Service crew members in the use of supplies and the submission of paperwork and monitor performance throughout season.
    • Maintain clean and orderly on site and remote storage areas.
    • Act in a professional and pleasant manner in executing responsibilities as a liaison with crewmembers and local purveyors.
    • Coordinate with Sales & Service Manager and Charter Coordinator to satisfy needs for special charters and events.
    • Report to Operations Manager on a regular basis and in a timely manner to solve problems and expedite solutions.
    • Supervise a team of four – six.

     

    Qualifications / Experience

    • Must have previous experience with inventory control, including ordering, tracking, and stocking of supplies and merchandise.
    • Prefer previous experience in transportation or tourism industry.
    • Must be proficient in the use of a variety of computer programs, including Word and Excel.
    • Must be honest and capable of handling and balancing cash/check/cc receivables on daily basis.
    • Must possess exceptional communication and organization skills; and have the ability to multi-task and remain flexible in a demanding and fast-paced environment.
    • Must have the ability to work independently, while operating effectively as part of a team.
    • Must be drug-free (Coast Guard pre-employment and random drug test required).
    • Must be able to lift and move objects of up to 50 pounds, or as required.
    • Must be able to work varied shift hours, including weekends and holidays; and in assorted locations, either dock, storage facility, vessels and/or main office.
    • Must be well-groomed, courteous, reliable, punctual, and self-motivated.
    • Requires a valid driver’s license and good driving record

     

    Pay

    DOE. Limited benefits. This is a seasonal full time position from April to October. Candidate must be available to work the entire season from March to October without interruption. A bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Supply Team Member and Shuttle Driver

    Juneau - Shore Support

    Under the supervision of the Operations Manager and Supply Coordinator. This position is responsible for receiving shipments, distributing products to appropriate vessels, organizing, and storming supply items and driving company shuttles. This is a shore-side position.

    Supply Team Member and Shuttle Driver: Complete Job Description

    Duties/Responsibilities

    • Safely and responsibly drive company vehicles to and from local locations.
    • Must arrive to work on time every day as scheduled, this is crucial for our shuttle schedule.
    • Answer questions while driving guests regarding Juneau, Southeast Alaska, and Allen Marine Tours.
    • Maintain procedural systems in place for the distribution of product and supplies to vessel and crew.
    • Maintain clean and orderly storage facilities. Mop the storage floors, face the warehouse shelves, maintain product availability to employees.
    • Maintain cleanliness of all guest and company vehicles, vacuum, detailing, and washing etc.
    • Fill up gas tanks when necessary.
    • Maintain cleanliness and re-stock all shared facilities such as office space and restrooms. 
    • Provide onsite recycling organization. Coordinate with team members to set a schedule for bringing recycling to CBJ recycling center as needed.
    • Regular propane tank fill ups for our facility on Colt Island, Orca Point Lodge
    • All other duties included as assigned by the management staff.

    Qualifications & Experience

    • 6 months to 1-year experience in a similar role.
    • Minimum 5 years U.S. driving experience with a current valid driver’s license (Does not have to be an Alaska State Driver’s License) and proof of a good driving record for past 3 years.
    • Must have good command of the English language and engage in friendly guest service and etiquette.
    • Quantitative skills require the ability to perform simple arithmetic.
    • Solid teamwork skills with the ability to work long hours with others and take direction.
    • Exceptional organizational skills and ability to multi-task efficiently.
    • Must be able to lift a minimum of 50 pounds.
    • Must be well groomed and presentable as adhering to the Allen Marine Tours Appearance Standards.
    • Must be able to stand for long periods of time and walk up to 3 miles per day.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program.) 

    Pay

    DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Tour Representative

    Juneau - Shore Support
    $14.00 / hour

    Reporting to Senior Sales Representative and Sales Manager. This position is responsible for directing cruise ship guests booked on Allen Marine excursions to assigned motorcoaches and/or designated waiting areas. This is a shore-based position in Downtown Juneau, Alaska.  

    Tour Representative: Complete Job Description

    Duties/Responsibilities

    • Must present a professional and friendly attitude on duty and be able to answer a variety of questions about Allen Marine Tours, Juneau and Southeast Alaska.
    • Act as company liaison to shore excursion staff, assisting with sales and logistics. This includes working with bus companies and ship staffs to ensure passengers’ special needs are met.
    • Direct, assist, and organize passenger movement between cruise ship and tour coaches.
    • Collect tickets/vouchers as passengers board motor coaches.
    • Communicate effectively with other Allen Marine employees via company radios.
    • Conduct settlement transactions with cruise line representatives.
    • Maintain periodic reports of passenger counts and daily sales.
    • Other duties as assigned.

    Qualifications/Experience

    • Prefer experience in the tourism/visitor industry.
    • Present a professional and friendly attitude while working in a sometimes fast paced environment.
    • Must be able to stand for long periods of time and walk up to 3 miles per day.
    • Must be clean, well groomed, courteous, honest, punctual, and most important, reliable.
    • Must feel comfortable approaching and speaking to people you don’t know.
    • Must feel comfortable directing and speaking to large crowds.
    • Ability to prioritize and handle numerous and various time-sensitive tasks while maintaining a great attention to detail.
    • Ability to solve unique spontaneous problems regularly and make decisions quickly and confidently both as an individual and as a team.
    • Ability to generate a multitude of co-operative relationships with co-workers as well as representatives of other companies involved with AMT.
    • Must be able to complete tasks with minimal supervision & have basic math skills.
    • Must be able to work varied shift hours, including weekends and holidays as well as long, early, and late shifts.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is mandatory).
    • Must always project professional and polished image.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Vessel Oiler / Maintenance Assistant

    Juneau - Shore Support
    $14.00 / hour

    Under the direction of the Port Engineer, this position is responsible for performing regularly scheduled lubrication and maintenance duties on our fleet of vessels.

    Duties/Responsibilities

    • Perform main engine and generator oil changes.
    • Do required preventative maintenance on vessels.
    • Be able to work unsupervised, as well as follow specific directions.
    • Work safely in a fast-paced environment and follow all safety policies.
    • Be able to communicate effectively with fellow employees.
    • Assist in monitoring of maintenance inventory (i.e. spare parts, lube oil and fuel level, filters, tools, etc.).
    • Communicate problems to Captain and Port Engineer or Port Captain.
    • Assist vessel crew and Engineers with engine and vessel repairs.
    • Provide facility and vehicle maintenance as directed.
    • Assist with shipping and receiving of inventory.
    • Routine facility maintenance as directed.
    • Keep vessels, dock and shop areas clean and free from hazards to maintain a safe working environment.
    • Be flexible and prioritize daily work activities and keep busy.
    • Provide relief deckhand duties onboard vessels.
    • Maintain personal appearance as per the employee manual.

    Qualifications/Experience

    • Applicant should be able to pick up at least 50 pounds in line of duties.
    • Some travel may be required.
    • Be comfortable working around diesel engines.
    • Possess mechanical aptitude, experience and knowledge a plus.
    • Must be self-motivated and able to work unsupervised.
    • Must be able to work varied shifts, weekends and holidays.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work from mid April to the end of September with little or no interruption.

    Pay

    DOE.  Limited Benefits. This is a seasonal full time position from early April to the end of September.  Preference will be given to candidates who commit to working through the end of the season without interruption.  An end of season bonus will be paid to employees who finish the entire season in good standing.

    Apply Now
  • Juneau - Vessel Crew

  • Captain

    Juneau - Vessel Crew
    $28.00 / hour + tips

    Position offers $1,000 sign on bonus

     

    Requires a USCG master's license (100 ton minimum) and an FCC marine radio operator's permit.  Prior experience in the marine tourism industry and particularly on passenger vessels is desirable.  Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and electrical systems. Must be able to build team and maintain crew moral to provide a quality experience for our guests.

    Duties/Responsibilities

    • Conduct tours as directed according to descriptions in sales literature and procedures in policy manual. Supervise all aspects of tour delivery and tour quality.
    • Manage and direct crew members in the execution of all their job responsibilities; build a productive and efficient team; maintain high morale over course of season.
    • Supervise and assist in daily maintenance: cleaning, sewage and fuel pumping, restocking. Coordinate and assist with routine maintenance; painting, changing oil, etc.
    • Communicate with Port Engineer to identify problems and expedite repairs; assist with repairs, as needed.
    • Supervise passenger boarding, safety orientation/demonstration, emergency response and crowd control.
    • Plan and execute emergency drills, equipment checks and safety meetings in accordance with U.S. Coast Guard regulations and AMT policy.
    • Maintain all navigational equipment in good working order; keep logs and ship/company documents, as directed. Provide daily operations report to office.

    Qualifications/Experience

    • Experience on passenger vessels and/or experience operating vessels in Southeast Alaska required. Required minimum 100-ton license.
    • Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
    • Must have ability to build effective team and skills required to resolve crew conflicts in order to provide quality experience for customers.
    • Must have ability to speak on P.A. system, and to provide commentary.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Deckhand

    Juneau - Vessel Crew
    $17.00 / hour + tips

    Requires basic seamanship skills.  Mechanical aptitude and some experience with diesel engines preferred.  Assist Captain to monitor vessel systems and troubleshoot problems.  Interact with passengers and perform customer service duties.  Provide for passenger safety while underway and maintain impeccably clean vessel at all times.  Must be able to work as a team member and be comfortable interacting with guests.

    Duties/Responsibilities

    • Check all engine/jet fluids upon arriving on vessel each morning, bring all equipment online, log all entries and report any problems to Captain.
    • Assist with passenger boarding, safety orientation/demonstration, emergency response and crowd control.
    • Complete routine engine room checks underway, making minor mechanical repairs and adjustments as necessary, and assisting crew members to ensure that passengers receive optimum tour quality and premium customer service.
    • Assist Captain in wheelhouse with navigating and/or wildlife sighting as directed.
    • Maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids and on decks. Assist other crew with cabin, galley and heads.
    • Under direction of Captain, complete all routine vessel maintenance on a daily basis. This will include, but not be limited to: cleaning, sanitation pumping, restocking and refueling.
    • Assist Captain to perform required safety checks of all essential equipment on a weekly basis. Maintain current and accurate logs.
    • Work with Port Engineer to complete all mandatory vessel maintenance on a monthly basis, including but not limited to oil/filter changes, zinc/belt replacement, etc.
    • Identify problems, inform Port Engineer and assist in performing needed repairs.
    • Perform other duties under supervision of Captain.

    Qualifications/Experience

    • Prefer experience on passenger carrying vessels.
    • Mechanical aptitude, engine room experience preferred. Diesel
      mechanics or electrical/electronics background helpful.
    • Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment
      in random drug testing program is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who finish their contract in good standing.

    Apply Now
  • Guest Service Crew Member

    Juneau - Vessel Crew
    $14.00 / hour + tips

    Interact with passengers by answering questions and helping with specific requests. Operate galley and gift shop which includes food preparation, snack service, retail presentations and the sale of local retail products. Maintain impeccably clean vessel at all times. Must be able to work as a team member and be comfortable interacting with guests.

     

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times on duty.
    • Direct and assist passenger movement on and about the vessel.
    • Participate in passenger safety orientation and maintain safe conditions underway.
    • Help operate galley, bar and commissary, including preparation & distribution of snacks, sales, stocking, inventory order lists and related paperwork.
    • Routine maintenance including, but not limited to: cleaning, sanitation, restocking consumables in cabin area and heads; making note of needed equipment repairs.
    • Enhance the cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
    • Other duties, as needed.

    Qualifications/Experience

    • Previous retail experience preferred.
    • Previous experience on passenger carrying vessels preferred
    • Must be able to make change, keep records and maintain a professional, friendly attitude toward customers.
    • Public speaking experience very helpful. Must be able to effectively communicate with up to 140 passengers on a p.a. system.
    • Must be able to work as a team with other employees to present coordinated narration and provide a quality experience for customers.
    • Must be able to lift and move objects of up to 50 lbs, maybe required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Naturalist / Narrator

    Juneau - Vessel Crew
    $16.00 / hour + tips

    Preference given to applicants with full season availability.

    As an interpretive Naturalist with Allen Marine, your goal is to help our guests create a connection with the surrounding wilds of Alaska. Wildlife, fisheries, botany, geology, forestry, glaciology, oceanography, history and current events are all subjects that an effective Naturalist can communicate to a diverse audience. Our Naturalists craft the tour narration around what is being seen on each tour, and the unique group of guests on each tour. As the face and voice of the tour, you'll spend most of your day interacting with guests on and off the microphone; answering questions one-on-one, assisting with galley service, and participating in our retail program which focuses on locally made gifts and goods. Although providing the tour narration is a large part of the job, our Naturalists are also deckhands; you'll be out on deck tying lines, assisting in the daily operations of the vessel, and maintaining the highest standards of safety and cleanliness. Other duties as assigned. 

    Apply Now
  • Ketchikan - Shore Support

  • Administrative Coordinator

    Ketchikan - Shore Support
    $18.00 / hour

    Must be computer proficient in Microsoft Word, Excel, Outlook and Quickbooks with strong organizational skills. Answers telephones, greets public and maintains general office files. Maintains office equipment and supplies. Responds to all Independent Tour inquiries; processes advance independent ticket sales; creates daily sales reports; and distributes passenger manifest lists for boat crews. Provides clerical support to Sales and Service Manager and Operations Manager. This is a shore-based position.

    Administrative Coordinator: Complete Job Description

    Duties/Responsibilities

    • Coordinate independent visitor tour sales including:~Answer office toll-free information line & respond to inquiries.~Process advance ticket sales and create periodic sales reports for submission to A/R.~Distribute passenger manifest lists for boat crews. Coordinate ticket sales for local vendor contacts.
    • Tracks A/P receipts, creating periodic reports for main office in Sitka.
    • Assist with documentation of new employees and creating pre-season employment training programs and support materials.
    • Maintain confidential and sensitive files.
    • Promptly answer all incoming calls with proper telephone etiquette; must sound professional, credible, pleasant and sincere.
    • Ensure office equipment is in working order; trouble shoot equipment problems & schedule service calls for equipment, as needed. Maintain office supplies for division and process daily mail needs.
    • Maintain organized general office files and office work area. Assist all staff to maintain a clean, organized office.
    • Assist with special events and staff events.
    • Provide clerical support to managers as needed. Assist with dockside tour dispatch as needed.
    • Maintain a positive work environment for employees.
    • Project professional and polished image. All crew members are required to purchase and wear uniform clothing pieces.

    Qualifications/Experience

    • Previous office or customer service experience a must; and previous experience in the visitor industry and/or a related industry preferred.
    • Must have excellent Microsoft Word, Excel, & Outlook skills.
    • Bookkeeping experience preferred.
    • Job requires a strong multi-tasker with highly developed communication & organizational skills. Must have the ability to work independently, and in a team-oriented environment.
    • Must be able to handle extremely confidential & sensitive information.
    • Must be available to work entire season without interruption and be available to attend the 40 hour pre-season training program.
    • Must be able to be present at the assigned work area for the duration of your shift.
    • Must have a valid driver’s license with an acceptable driving record.
    • Must be drug free (Coast Guard pre-employment and random drug testing is required).

    Pay

    Dependent on experience and skill level. Limited benefits. Preference will be given to candidates who commit to working through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Assistant Port Engineer

    Ketchikan - Shore Support
    $24.00 / hour

    Under the direction of Port Engineer, this position is responsible for performing regular scheduled maintenance duties on all day tour vessels including assisting Captains with oil changes; for assisting Port Engineer with mechanical repairs; and for keeping all parts, filters, and equipment areas on dock stocked, organized and neat.

    Qualifications/Experience

    • Must possess current Drivers’ license and have record with no recent violations.
    • Applicant should be able to pick up at least 50 pounds in line of duties.
    • Be comfortable working around diesel engines.
    • Posses some experience with mechanic’s tools.
    • Must be self-motivated and be able to work unsupervised.
    • Must be able to work varied shifts, some weekends and some holidays.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work from mid April to the end of September with little or no interruption.

    Responsibilities

    • Perform engine oil changes on a fleet of four tour vessels.
    • Be able to work unsupervised.
    • Work safely in a fast-paced environment.
    • Be able to communicate effectively with a small team of fellow employees.
    • Assist in monitoring of maintenance inventory (i.e. lube oil, filters, tools, etc.).
    • Communicate problems to Port Engineer.
    • Keep dock and shop areas clean, safe and free from hazards to maintain a safe working environment.
    • Be flexible in prioritizing daily work activities.
    • Maintain personal appearance as per the employee manual.
    • Other duties as assigned.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Assistant Supply Coordinator

    Ketchikan - Shore Support
    $16.00 / hour

    POSITION SUMMARY

    This is a seasonal full-time position. Reporting to the Supply Coordinator. This position aids the Supply coordinator in day-to-day operations.

    ESSENTIAL DUTIES & RESPONSIBILITIES

    • Work closely with the Supply Coordinator to ensure tours have needed supplies.
    • Maintain clean and orderly on site and remote storage areas.
    • Act in a professional and pleasant manner in executing responsibilities as a liaison with boat crews.
    • Follow procedures to efficiently distribute products to various vessels in fleet.
    • Oversee the cleaning of all vessel laundry (cloths, towels, window diapers, and rags.
    • Notify Supply Coordinator of low stock items.
    • Other duties as assigned.
    • Fill in as guest service as needed.
    • Fill in as Dock rep as needed.

    REQUIRED SKILLS & EDUCATION

    • Previous experience with inventory and purchasing preferred.
    • Preferred experience in transportation or tourism industry.
    • Exceptional communication and organization skills
    • Proficiency in Microsoft Excel, Word, and Outlook
    • Preferred basic accounting skills
    • Must have the ability to multi-task and remain flexible in a demanding and fast-paced environment
    • Must have the ability to work independently, and in a team-oriented environment
    • Must be able to lift and move objects of up to 50 pounds, or as required.
    • Must be able to work the entire season without interruption
    • Must have a valid driver’s license
    • Must acquire a food handler card
    • Must acquire a Taps / Tips card
    • Must be able to pass a pre-employment drug screening, and participate in the random drug testing pool

     

    Pay

    DOE.  Limited Benefits.  This is a seasonal full-time position from mid-April to October.  Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.   

    Apply Now
  • Interpretive Guide

    Ketchikan - Shore Support
    $14.00 / hour

    Conduct walking tours through the historic George Inlet Salmon Cannery, located in a picturesque, wilderness setting. Present the fascinating culture and lore of a by-gone era and uniquely Alaskan way of life, leading groups of 16-48 guests at a time. Requires public speaking ability and an enthusiastic/theatrical presentation style. Must take pride in presenting history with accuracy and authenticity. Some light maintenance of cannery grounds required. This is a shore-based position.

    Interprestive Guide: Complete Job Description

    Duties/Responsibilities

    • Meet all tour buses and Allen Marine tour vessels, escort passengers through facility and conduct narrated tour of site.
    • Develop tour narrative as directed by supervisor with emphasis on cultural details of life during this former period and with respect for historic accuracy.
    • Work with other guides on site to facilitate group flow and maintain tour timing as move through different buildings and different exhibits.
    • Train to demonstrate machinery on the only half-pound can reform line still in existence.
    • Assist other guides to maintain parking lot, grounds, bathrooms and buildings in a clean and orderly manner on a daily basis.
    • Must be conscious of and provide for the safety and comfort of guests at all times.
    • Must wear comfortable period attire provided by company and project professional and confident image.
    • Must be willing to perform other onsite duties as specified by supervisor.

    Qualifications/Experience

    • Public speaking experience required, dramatic experience helpful.
    • Biology, natural resource and/or history background preferred. Must be able to learn and retain pertinent background material provided for presentation to guests.
    • Must have strong communication skills and ability to project voice in cavernous buildings.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment and random drug testing is Coast Guard required).
    • Must be punctual and flexible to work varied shift hours, including weekends and holidays.
    • Must have ability to work independently while performing in a fast paced team-oriented environment.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.

    Pay

    Dependent on experience and skill level. Limited benefits. This is a season full time position. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Tour Representative

    Ketchikan - Shore Support
    $14.00 / hour

    Direct and assist guests while loading tour buses and boats. Act as a company liaison to ship staff and assist with sales and logistics. Collect tickets and conduct end-of-day settlements. Assist with periodic reports and distribution of marketing materials. Present a professional and friendly attitude at all times and be able to answer an infinite variety of questions. Must be able to stand for long periods of time; walk up to 3 miles per day; be able to complete tasks with minimal supervision and have excellent math skills. Must be able to work as a team member and be comfortable interacting with strangers. This is a shore-based position.

    Duties/Responsibilities

    • Must present a professional and friendly attitude at all times on duty, and be able to answer an infinite variety of questions about Allen Marine Tours, Ketchikan and Southeast Alaska.
    • Company liaison to shore excursion staff, assisting with sales and logistics. This includes working with bus companies and ship staffs to insure passengers’ special needs are met.
    • Direct and assist passenger movement between cruise ship and tour embarkation.
    • Collect tickets/vouchers as passengers board vessels and motor coaches.
    • Effectively communicate with other Allen Marine employees via company radios.
    • Conduct settlement transactions with cruise line representatives.
    • Assist with distribution of promotional tour materials.
    • Maintain periodic reports of passenger counts and daily sales.
    • Other duties as needed, or assigned by Sales & Service Manager.

    Qualifications/Experience

    • Prefer experience in the tourism/visitor industry or customer service.
    • Must present a professional & friendly attitude at all times (no matter how cold, wet & tired you get)
    • Must be able to stand for long periods of time and walk up to 3 miles per day.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Must feel comfortable approaching and speaking to people you don’t know.
    • Must be able to complete tasks with minimal supervision & have excellent math skills. Must be able to work as a team with other employees.
    • Must be able to work varied shift hours, including weekends and holidays.
    • Must be drug free (drug test required - company policy).
    • Project professional and polished image. All crew members are required to purchase and wear uniform clothing pieces.

    Employment Length

    • 4 - 7 months
    • Varies

    Pay

    DOE. This position is seasonal full time. Preference is given to candidates who are available to work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

     

    Apply Now
  • Ketchikan - Vessel Crew

  • Captain

    Ketchikan - Vessel Crew
    $28.00 / hour

    Requires a USCG master's license (50 ton minimum) and an FCC marine radio operator's permit.  Prior experience in the marine tourism industry and particularly on passenger vessels is desirable.  Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and electrical systems.  Must be able to build team and maintain crew moral to provide a quality experience for our guests.

    Captain: Complete Job Description

    Duties/Responsibilities

    • Conduct tours as directed according to descriptions in sales literature and procedures in policy manual. Supervise all aspects of tour delivery and tour quality.
    • Manage and direct crew members in the execution of all their job responsibilities; build a productive and efficient team; maintain high morale over course of season.
    • Supervise and assist in daily maintenance: cleaning, sewage and fuel pumping, restocking. Coordinate and assist with routine maintenance; painting, changing oil, etc.
    • Communicate with Port Engineer to identify problems and expedite repairs; assist with repairs, as needed.
    • Supervise passenger boarding, safety orientation/demonstration, emergency response and crowd control.
    • Plan and execute emergency drills, equipment checks and safety meetings in accordance with U.S. Coast Guard regulations and AMT policy.
    • Maintain all navigational equipment in good working order; keep logs and ship/company documents, as directed. Provide daily operations report to office.

    Qualifications/Experience

    • Experience on passenger vessels and/or experience operating vessels in Southeast Alaska required. Required minimum 50-ton license.
    • Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
    • Must have ability to build effective team and skills required to resolve crew conflicts in order to provide quality experience for customers.
    • Must have ability to speak on P.A. system, and to provide commentary.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform shirts & jacket provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Engineer/Deckhand

    Ketchikan - Vessel Crew
    $17.00 / hour

    Requires basic seamanship skills.  Mechanical aptitude and some experience with diesel engines preferred.  Assist Captain to monitor vessel systems and troubleshoot problems.  Interact with passengers and perform customer service duties.  Provide for passenger safety while underway and maintain impeccably clean vessel at all times.  Must be able to work as a team member and be comfortable interacting with guests.

    Engineer/Deckhand: Complete Job Description

    Duties/Responsibilities

    • Check all engine/jet fluids upon arriving on vessel each morning, bring all equipment online, log all entries and report any problems to Captain.
    • Assist with passenger boarding, safety orientation/demonstration, emergency response and crowd control.
    • Complete routine engine room checks underway, making minor mechanical repairs and adjustments as necessary, and assisting crew members to ensure that passengers receive optimum tour quality and premium customer service.
    • Assist Captain in wheelhouse with navigating and/or wildlife sighting as directed.
    • Maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids and on decks. Assist other crew with cabin, galley and heads.
    • Under direction of Captain, complete all routine vessel maintenance on a daily basis. This will include, but not be limited to: cleaning, sanitation pumping, restocking and refueling.
    • Assist Captain to perform required safety checks of all essential equipment on a weekly basis. Maintain current and accurate logs.
    • Work with Port Engineer to complete all mandatory vessel maintenance on a monthly basis, including but not limited to oil/filter changes, zinc/belt replacement, etc.
    • Identify problems, inform Port Engineer and assist in performing needed repairs.
    • Perform other duties under supervision of Captain.

    Qualifications/Experience

    • Prefer experience on passenger carrying vessels.
    • Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
    • Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform shirts & jacket provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who finish their contract in good standing

    Apply Now
  • Guest Service

    Ketchikan - Vessel Crew
    $14.00 / hour + tips

    Interact with passengers by answering questions and helping with specific requests. Operate galley and gift shop which includes food preparation, snack service, retail presentations and the sale of local retail products. Maintain impeccably clean vessel at all times. Must be able to work as a team member and be comfortable interacting with guests.

    Guest Service: Complete Job Description

    Duties/Responsibilities

    • Present a professional and friendly attitude while on duty.
    • Direct and assist passenger movement on and about the vessel.
    • Participate in passenger safety orientation and maintain safe conditions underway.
    • Help operate galley, bar and commissary, including preparation & distribution of snacks, sales, stocking, inventory order lists and related paperwork.
    • Routine maintenance including, but not limited to: cleaning, sanitation, restocking consumables in cabin area and heads; making note of needed equipment repairs.
    • Enhance the cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
    • Other duties, as needed.

    Qualifications/Experience

    • Previous retail experience preferred.
    • Previous experience on passenger carrying vessels preferred
    • Must be able to make change, keep records and maintain a professional, friendly attitude toward customers.
    • Certifications required prior to first day of employment include CPR / FA certification, and Alaska Food Handlers card. Employees 21+ must obtain TAPS certification to serve alcohol.
    • Public speaking experience very helpful. Must be able to effectively communicate with up to 150 passengers on a p.a. system.
    • Must be able to work as a team with other employees to present coordinated narration and provide a quality experience for customers.
    • Must be able to lift and move objects of up to 50 lbs, maybe required.
    • Must be able to stand for extended periods of time.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Naturalist

    Ketchikan - Vessel Crew
    $16.00 / hour

    Requires public speaking ability and experience using PA systems.  Develop tour narrative and conduct natural history presentations for groups of up to 150 passengers.  Assist passengers boarding & disembarking; provide safety and emergency orientation; and work as a team member to distribute snacks and always maintain impeccably clean vessel.  Biology and natural history background helpful.

    Naturalist: Complete Job Description

    Duties/Responsibilities

    • Develop tour narrative plan with duty captain for each voyage, factoring time constraints, weather, recent sightings, tide, season, etc.
    • Direct passengers boarding and disembarking, and during an emergency. Conduct safety and emergency orientation.
    • Work with Guest Services crew members to provide commentary and personal interaction/service with up to 150 passengers on tour.
    • Assist Guest Services crew members in the galley as needed. Including, but not limited to, distribution of snacks and food items as well as beverages. Employees 21+ are required to obtain TAPS certification to serve alcohol.
    • Vessel duties include line handing, assist with docking / undocking of the vessel and mooring with cruise ships as requested by vessel captain.
    • Assist other crew in maintaining vessel appearance, cleanliness, sanitation, and safety.
    • Perform other duties under supervision of Captain.

    Qualifications/Experience

    • Prior experience working on passenger carrying vessels preferred.
    • Certifications required prior to first day of employment include CPR / FA certification, and Alaska Food Handlers card. Employees 21+ must obtain TAPS certification to serve alcohol.
    • Public speaking experience very helpful. Must be able to effectively
      communicate with up to 150 passengers on a P.A. system.
    • Biology and/or natural resource background helpful. Must be able to learn and retain pertinent background material provided on board, for presentation to passengers.
    • Must be able to work as a team with other crew to present coordinated narration and a quality experience for customers.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be able to stand for extended periods of time.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Sitka - Shore Support

  • Assistant Port Engineer

    Sitka - Shore Support

    Under the direction of Port Engineer, this position is responsible for performing regular scheduled maintenance duties on all day tour vessels including assisting Captains with oil changes; for assisting Port Engineer with mechanical repairs; and for keeping all parts, filters, and equipment areas on dock stocked, organized and neat.

    Duties/Responsibilities

    • Perform engine oil changes on a fleet of four tour vessels.
    • Be able to work unsupervised.
    • Work safely in a fast-paced environment.
    • Be able to communicate effectively with a small team of fellow employees.
    • Assist in monitoring of maintenance inventory (i.e. lube oil, filters, tools, etc.).
    • Communicate problems to Port Engineer.     
    • Keep dock and shop areas clean, safe and free from hazards to maintain a safe working environment.
    • Be flexible in prioritizing daily work activities.
    • Maintain personal appearance as per the employee manual.
    • Other duties as assigned.

    Qualifications/Experience

    • Must possess current Drivers’ license and have record with no recent violations.
    • Applicant should be able to pick up at least 50 pounds in line of duties.
    • Be comfortable working around diesel engines, waterjets, outboards, toilet systems, etc..
    • Posses some experience with mechanic’s tools.
    • Must be self-motivated and be able to work unsupervised.
    • Must be able to work varied shifts, weekends and some holidays.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required). 
    • Must be able to work from mid April to the end of September with little or no interruption.
    • Ride along on an occasional tour in an effort to monitor vessel systems while underway. Conduct extensive checks of engine and jet room spaces throughout course of trip. 
    • Fill in, as needed, aboard vessels as deckhand/engineer and function as an effective member of the crew conducting engine room checks, maintaining passenger safety and performing customer service.            

    Pay

    DOE.  Limited Benefits.  This is a seasonal full time position from mid April to October.  Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.   

    Apply Now
  • Assistant Supply Coordinator

    Sitka - Shore Support
    $16.00 / hour

    Manage tour and retail supply inventory for a fleet of vessels. Schedule and monitor vendor deliveries; receive and stock goods.  Manage retail cash/check/credit card receipts for each vessel and balance at end of the tour day. Track use of supplies, keep accurate records, and prepare periodic reports. Must have previous experience with inventory control including ordering, tracking, and stocking of supplies and merchandise. Must be able to work in assorted locations, either dock, storage facility, vessels, and/or main office. Requires a valid driver's license and a good driving record.  This is a shore-based position.

    Apply Now
  • Fin Island Lodge Grill Master

    Sitka - Shore Support
    $15.00 / hour

    Fin Island is a tour venue located on a beautiful remote island in Southeast Alaska. Fin Island serves a locally-caught salmon, king crab and prime rib buffet to guests arriving aboard our whale-watch tour vessels. All crew members pull inventory and supplies every morning and are transported by vessel to and from the island each day. The Grill Master will grill the main course and work with a team to provide a quality, meal and always maintain an impeccably clean lodge to provide a five-star tour experience for each guest. Employees must be 21 years of age. This is a shore-based position.

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times on duty.
    • Move inventory, supplies from storage area to Fin Island.
    • Thaw, prepare and grill salmon, prime rib and steam king crab.
    • Rotate food inventory, check food storage temperatures and prepare inventory lists for the following day.
    • Clean and sanitize grill and food storage areas.
    • Be in continual compliance with food health and safety regulations and guidelines.
    • Assist other crew in areas such as food prep, bar, retail, lodge service and maintaining lodge appearance, cleanliness, sanitation, and safety.
    • Enhance experience for guests by answering questions and assisting guests with specific problems/requests.
    • Perform other duties as assigned under the supervision of Manager.

    Qualifications/Experience

    • Must be at least 21 years of age.
    • Prefer experience in food service.
    • Public speaking experience helpful.
    • Must be able and willing to prepare recipes precisely as directed.
    • Must be able and willing to prepare the same exact menu, with consistent quality and precision, day in and day out for each tour. 
    • Must be able to maintain a professional attitude toward guests and coworkers.
    • Must be able to greet and interact with guests in a friendly and personable manner.
    • Must be able to work as a team with other crew to provide a quality experience for guests.
    • Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers and CPR/First Aid.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work long and varied shift hours, including weekends, holidays and rotating days off. Must be flexible in meeting tour demands.
    • Must be clean, well groomed, courteous, honest, punctual and, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Fin Island Lodge Kitchen Crew

    Sitka - Shore Support
    $13.00 / hour

    Fin Island is a tour venue located on a beautiful remote island in Southeast Alaska. Fin Island serves a buffet of locally caught salmon, King Crab and Prime Rib to guests arriving aboard our whale-watch tour vessels. All crew members pull inventory and supplies every morning and are transported by vessel to and from the Island each day. Fin Island kitchen crew members will work as part of a team to prepare a quality menu and consistently maintain an impeccably clean kitchen to provide a five-star tour experience for each guest. Employees must be 21 years of age. This is a shore-based position.

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times on duty.
    • Move inventory, food, supplies from storage area to Fin Island.
    • Rotate food inventory, check food storage temperatures and prepare inventory lists for the following day.
    • Prepare and cook side dishes, and desserts for guests.
    • Clean and sanitize kitchen, dishes and food storage areas.
    • Be in continual compliance with food health and safety regulations and guidelines.
    • Assist other crew in areas such as bar, retail, lodge service and maintaining lodge appearance, cleanliness, sanitation, and safety.
    • Enhance experience for guests by answering questions and assisting guests with specific problems/requests.
    • Perform other duties as assigned under the supervision of Manager.

    Qualifications/Experience

    • Must be at least 21 years of age.
    • Prefer experience in food service.
    • Must be able and willing to prepare recipes precisely as directed.
    • Must be able and willing to prepare the same exact menu, with consistent quality and precision, day in and day out for each tour. 
    • Must be able to maintain a professional attitude toward guests and coworkers.
    • Must be able to greet and interact with guests in a friendly and personable manner.
    • Must be able to work as a team with other crew to provide a quality experience for guests.
    • Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers and CPR/First Aid.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work long and varied shift hours, including weekends, holidays and rotating days off. Must be flexible in meeting tour demands.
    • Must be clean, well groomed, courteous, honest, punctual and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Fin Island Lodge Kitchen Staff

    Sitka - Shore Support
    $13.00 / hour

    Join our crew at the newly constructed exclusive Fin Island Lodge. Staff will prepare for up to 60 guests to step foot on remote Fin Island to enjoy a feast of Alaskan King Crab, Alaskan Salmon, and prime rib. This setting provides guests with a more intimate experience with an escape from town to a quiet island getaway. We are looking for unique individuals who can help make this summer memorable. 

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times on duty.
    • Move inventory from Sitka storage area to Fin Island Lodge.
    • Rotate, thaw, prepare and grill salmon, prime rib, and king crab.
    • Clean and sanitize grill.
    • Prepare and cook side dishes. Serve dessert.
    • Serve salmon, prime rib and king crab to guests.
    • Wash dishes, clean & sanitize kitchen.
    • Provide assistance to other crew to enhance experience for passengers, including answering questions and helping passengers with specific problems/requests.
    • Haul trash to Sitka.
    • Other duties, as needed, under supervision of Manager.

    Qualifications/Experience

    • Must be at least 18 years old.
    • Prefer experience in food service.
    • Must pass the State of Alaska Food Handlers test.
    • Must be able to maintain a professional, friendly attitude toward customers.
    • Must be able to work as a team with other crew to provide a quality experience for customers.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment and random drug testing is coast guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay
    DOE. Limited benefits. This is a full time seasonal position from May to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Fin Island Lodge Service Crew

    Sitka - Shore Support
    $12.00 / hour

    Fin Island Lodge is a tour venue located on a beautiful remote island in Southeast Alaska. We serve a buffet of locally caught salmon, King Crab and Prime Rib to guests arriving aboard our whale-watching tour vessels and occasional chartered events. All crew members pull inventory and supplies every morning and are transported by vessel to and from the island daily. The crew member will work with a team to provide a quality meal and maintain an impeccably clean lodge to provide a five-star tour experience for each guest.  Employees must be 21 years of age. This is a shore-based position.

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times while on duty.
    • Move inventory, food, and supplies from storage area to lodge.
    • Set-up lodge dining room and buffet line for each tour.
    • Serve food and drinks to guests.
    • Wash and sanitize tables, vacuum carpet, wash windows and clean restrooms between tours.
    • Be in continual compliance with food health and safety regulations and guidelines.
    • Assist other crew in areas such as food prep, bar, retail and maintaining lodge appearance, cleanliness, sanitation, and safety.
    • Enhance experience for guests by answering questions and assisting guests with specific problems/requests.
    • Perform other duties as assigned under the supervision of Manager.

    Qualifications/Experience

    • Must be at least 21 years of age.
    • Prefer experience in food service.
    • Public speaking experience helpful.
    • Must be able to maintain a professional attitude toward guests and coworkers.
    • Must be able to greet and interact with guests in a friendly and personable manner.
    • Must be able to work as a team with other crew to provide a quality experience for guests.
    • Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers and CPR/First Aid.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work long and varied shift hours, including weekends, holidays and rotating days off. Must be flexible in meeting the schedule of tour demands.
    • Must be clean, well groomed, courteous, honest, punctual and reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Fin Island Lodge Staff

    Sitka - Shore Support

    Join our crew at the exclusive Fin Island Lodge. Staff will prepare for up to 60 guests to step foot on remote Fin Island to enjoy a feast of Alaskan King Crab, Alaskan Salmon, and prime rib. This setting provides guests with a more intimate experience with an escape from town to a quiet island getaway. We are looking for unique individuals who can help make this summer memorable. 

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times on duty.
    • Move inventory from Sitka storage area to Fin Island Lodge.
    • Prepare coffee, iced tea and lemonade. Set up lodge with silverware and condiments.
    • Serve salmon, king crab, and prime rib or drinks to guests.
    • Wash & sanitize tables, vacuum carpet, wash windows and clean restrooms.
    • Haul trash to Sitka.
    • Provide assistance to other crew to enhance cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
    • Other duties, as needed, under supervision of Manager.

    Qualifications/Experience

    • Must be at least 18 years old.
    • Prefer experience in food service.
    • Must pass the State of Alaska Food Handlers test.
    • Must be able to maintain a professional, friendly attitude toward customers.
    • Must be able to work as a team with other crew to provide a quality experience for customers.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment and random drug testing is coast guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable. 
    • Uniform jackets and hats are provided.

    Pay
    DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Project Manager

    Sitka - Shore Support
    $80,000.00 - $80,000.00 / year

    POSITION SUMMARY
    We are seeking an energetic, experienced individual to manage projects for the Sitka, Alaska Shipyard facility, owned and operated by Allen Marine, Inc. This position requires planning, organizing, management of tasks, budgeting, controlling costs and other factors that may arise. This position will work with existing management from multiple divisions to ensure smooth and timely execution of projects.
    ESSENTIAL DUTIES & RESPONSIBILITIES
     Coordination of individuals and teams from cross disciplines to achieve project deliverables and/or project completion.
     Manage individual vessel and facility maintenance and repair records, including vessel movements between ports, budgets, parts purchasing, tool inventory and timelines for work to be completed.
     Anticipate and plan for long- and short-term improvements and maintenance.
     Facilitate and manage progress meetings and ensure detailed documentation of subjects covered.
     Generate work orders and manage labor and inventory in Pacsoft.
     Assist with the coordination and/or facilitate outside customer requested services.
     Control costs by regularly monitoring vessel and facility budgets.
     Communicate any “closed” projects for reconciliation with accounting department.
     Coordinate with shop foreman and facility manager to help monitor daily operations.
     Respond to emergency situations or other urgent issues involving the facilities and/or vessels.
     Assist with talent recruitment and new hire onboarding as well as timekeeping and PTO requests.
     Other duties as assigned.
    REQUIRED SKILLS AND EDUCATION
     A bachelor’s degree or master's degree in a related field plus three years proven experience in marine or construction project management. Substitution - ten years proven experience in marine or construction project management
     Excellent time management, prioritization, and organizational skills with ability to complete projects in a timely manner.
     Acute attention to detail Yes
     Proven ability to lead project teams from various departments and coordinating with cross-discipline team members to ensure that all parties are on track with project requirements, deadlines, and schedules.
     Competency in Microsoft applications including Word, Excel, Outlook and project management software programs.
     Excellent communication skills, including verbal and written, within the company and externally with customers and vendors.
     Ability to interpret and follow company rules, policies, and procedures as well as State and Federal regulations
     Ability to maintain composure with courteous and professional demeanor in stressful situations.
     Must have strong interpersonal skills and able to effectively interact with team members, customers and vendors.
     Willingness and ability to learn new skills and proactively seek information to increase knowledge base.
     Must pass a security background check.
    DESIRED QUALITIES
     Project Management Professional (PMP) certification is a plus.
     Experience with Pacsoft, ADP and budgeting software.
    WORK ENVIRONMENT
     Position is a full-time position. Expect occasional overtime. Position works in an office setting.
     Occasional travel across ports may be required.
     Must have ability to walk on uneven deck surfaces.
    HIGHLIGHTS:
     We offer an excellent benefits package that includes healthcare, 401(k) profit sharing plan, vacation time, sick time, company paid holidays and a friendly working environment

    Apply Now
  • Tour Representative

    Sitka - Shore Support
    $14.00 / hour

    Direct & assist guests while dispatching Allen Marine tour vessels. Company liason to ship staff and assist with sales & logistics. Collect tickets and conduct end-of-day settlements. Assist with periodic reports & distribution of marketing materials. Present a professional and friendly attitude at all times and be able to answer an infinite variety of questions. Must be able to stand for long periods of time; walk up to 3 miles per day; be able to complete tasks with minimal supervision and have excellent math skills. Must be able to work as a team member and be comfortable interacting with strangers. This is a shore-based position.

    Tour Representative: Complete
    Job Description

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times while answering a variety of questions regarding Allen Marine Tours, Sitka, and SE Alaska.
    • Direct and assist passenger movement during boarding and disembarking of tour vessels.
    • Collect tickets/vouchers and conduct end-of-day settlements.
    • Help dispatch and coordinate tour vessels, motorcoaches, and company vehicles in a professional and courteous manner.
    • Act as company liaison to shore excursion staff, assisting with sales and logistics, including special needs guests.
    • Help maintain dock security and visitor safety, and monitor communication systems.
    • Assist with distribution of promotional tour materials.
    • Data entry for various reports and ongoing surveys.
    • Other duties as directed by Sales & Service Manager including but not limited to routine site/vessel maintenance, supply restocking and relief passenger service.

    Qualifications/Experience

    • Prefer experience in tourism/visitor industry.
    • Must be able to make change, keep records, and maintain a professional, friendly, courteous attitude toward customers.
    • Public speaking experience is helpful. Must be able to effectively communicate to large groups of people in a professional manner and work well in stressful situations.
    • Must be able to follow direction and complete assignments with minimal supervision.
    • Must be able to stand for long periods of time and walk up to 3 miles per day.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment and random drug testing is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays.
    • Must be clean, well groomed, courteous, honest, professional, and most important, reliable.
    • Must be able to work as a team with other employees.
    • Computer and cell phone proficiency helpful.
    • All crew members required to purchase and wear uniform. Jackets provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from May to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Sitka - Vessel Crew

  • Captain

    Sitka - Vessel Crew
    $28.00 / hour + tips

    Requires a USCG master's license (50 ton minimum) and an FCC marine radio operator's permit. Prior experience in the marine tourism industry and particularly on passenger vessels is desirable.  Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and electrical systems. Must be able to build team and maintain crew morale to provide a quality experience for our guests.

    Captain: Complete Job Description

    Duties/Responsibilities

    • Prosecute voyages as directed in tour descriptions and policy manual. Supervise all aspects of tour delivery, and quality control.
    • Supervise and assist in routine maintenance: cleaning, sanitation and fuel pumping, restocking, painting, lubrication, and minor mechanical repairs.
    • Communicate with Port Engineer to identify problems and needed repairs, and occasionally assist in performing them.
    • Supervise passenger boarding, safety orientation/demonstration, emergency response and crowd control.
    • Plan and execute emergency drills & safety meetings in accordance with U.S. Coast Guard regulations, and company policy.
    • Maintain logs and ship/company documents, as directed. Provide daily operations report to office.

    Qualifications/Experience

    • Experience on passenger carrying vessels and/or experience operating vessels in Southeast Alaska required. Required minimum 50-ton license.
    • Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
    • Must be able to build team and maintain morale with crew to provide quality experience for customers.
    • Ability to speak on P.A. system, and to provide commentary.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment and random drug testing is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform shirts & jacket provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Deckhand

    Sitka - Vessel Crew
    $17.00 / hour

    Requires basic seamanship skills. Mechanical aptitude and some experience with diesel engines preferred. Assist Captain to monitor vessel systems and troubleshoot problems. Interact with passengers
    and perform customer service duties. Provide for passenger safety while underway and mantain impeccably clean vessel at all times. Must be able to work as a team member and be comfortable interacting with guests.

    Deckhand: Complete Job Description

    Duties/Responsibilities

    • Under direction of Captain, complete all routine vessel maintenance according to schedule established by Port Engineer. This will include, but not be limited to: cleaning, sanitation pumping, restocking, painting, lubrication, fueling, and minor mechanical repairs.
    • Work with Port Engineer to identify problems and needed repairs, and assist in performing them.
    • Assist with passenger boarding, safety orientation/demonstration, emergency response and crowd control. Maintain safe conditions underway, making minor repairs and adjustments as necessary.
    • Complete routine engine room checks underway with any service related needs.
    • Assist Captain in wheelhouse with navigating and/or wildlife sighting as directed.
    • Assist other crew in maintaining vessel appearance, cleanliness and safety.
    • Other duties under supervision of Captain.

    Qualifications/Experience

    • Prefer experience on passenger carrying vessels.
    • Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
    • Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment and random drug testing is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform shirts & jacket provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Guest Service

    Sitka - Vessel Crew
    $14.00 / hour

    Interact with passengers by answering questions and helping with specific requests. Operate galley and gift shop which includes food preparation, snack service, retail presentations and the sale of local retail products. Maintain impeccably clean vessel at all times. Must be able to work as a team member and be comfortable interacting with guests.

    Guest Service: Complete Job Description

    Duties/Responsibilities

    • Present a professional and friendly attitude while on duty.
    • Direct and assist passenger movement on and about the vessel.
    • Participate in passenger safety orientation and maintain safe conditions underway.
    • Help operate galley, bar and commissary, including preparation & distribution of snacks, sales, stocking, inventory order lists and related paperwork.
    • Routine maintenance including, but not limited to: cleaning, sanitation, restocking consumables in cabin area and heads; making note of needed equipment repairs.
    • Enhance the cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
    • Other duties, as needed.

    Qualifications/Experience

    • Previous retail experience preferred.
    • Previous experience on passenger carrying vessels preferred
    • Must be able to make change, keep records and maintain a professional, friendly attitude toward customers.
    • Certifications required prior to first day of employment include CPR / FA certification, and Alaska Food Handlers card. Employees 21+ must obtain TAPS certification to serve alcohol.
    • Public speaking experience very helpful. Must be able to effectively communicate with up to 150 passengers on a p.a. system.
    • Must be able to work as a team with other employees to present coordinated narration and provide a quality experience for customers.
    • Must be able to lift and move objects of up to 50 lbs, maybe required.
    • Must be able to stand for extended periods of time.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Naturalist

    Sitka - Vessel Crew
    $16.00 / hour

    Requires public speaking ability and experience using PA systems.  Develop tour narrative and conduct natural history presentations for groups of up to 150 passengers.  Assist passengers boarding & disembarking; provide safety and emergency orientation; and work as a team member to distribute snacks and always maintain impeccably clean vessel.  Biology and natural history background helpful.

    Naturalist: Complete Job Description

    Duties/Responsibilities

    • Develop tour narrative plan with duty captain for each voyage, factoring time constraints, weather, recent sightings, tide, season, etc.
    • Direct passengers boarding and disembarking, and during an emergency. Conduct safety and emergency orientation.
    • Work with Guest Services crew members to provide commentary and personal interaction/service with up to 150 passengers on tour.
    • Assist Guest Services crew members in the galley as needed. Including, but not limited to, distribution of snacks and food items as well as beverages. Employees 21+ are required to obtain TAPS certification to serve alcohol.
    • Vessel duties include line handing, assist with docking / undocking of the vessel and mooring with cruise ships as requested by vessel captain.
    • Assist other crew in maintaining vessel appearance, cleanliness, sanitation, and safety.
    • Perform other duties under supervision of Captain.

    Qualifications/Experience

    • Prior experience working on passenger carrying vessels preferred.
    • Certifications required prior to first day of employment include CPR / FA certification, and Alaska Food Handlers card. Employees 21+ must obtain TAPS certification to serve alcohol.
    • Public speaking experience very helpful. Must be able to effectively
      communicate with up to 150 passengers on a P.A. system.
    • Biology and/or natural resource background helpful. Must be able to learn and retain pertinent background material provided on board, for presentation to passengers.
    • Must be able to work as a team with other crew to present coordinated narration and a quality experience for customers.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be able to stand for extended periods of time.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Zodiac Captain

    Sitka - Vessel Crew
    $28.00 / hour

    Requires a USCG master's license (25 ton minimum) and an FCC marine radio operator's permit. Prior experience in the marine tourism industry and particularly on passenger vessels is desirable. Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and electrical systems. Must be able to build team and maintain crew morale to provide a quality experience for our guests.

    Duties/Responsibilities
    • Execute voyages as directed in tour descriptions and policy manual. Supervise all aspects of tour delivery, and quality control.
    • Supervise and assist in routine maintenance: cleaning, sanitation and fuel pumping, restocking, painting, lubrication, and minor mechanical repairs.
    • Communicate with Port Engineer to identify problems and needed repairs, and occasionally assist in performing them.
    • Supervise passenger boarding, safety orientation/demonstration, emergency response and crowd control.
    • Plan and execute emergency drills & safety meetings in accordance with U.S. Coast Guard regulations, and company policy.
    • Maintain logs and ship/company documents, as directed. Provide daily operations report to office.

    Qualifications/Experience
    • Experience on passenger carrying vessels and/or experience operating vessels in Southeast Alaska required. Required minimum 25-ton license.
    • Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
    • Must be able to build team and maintain morale with crew to provide quality experience for customers.
    • Must be able to provide commentary to guests.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment and random drug testing is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform shirts & jacket provided.

    Pay
    DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Yakutat - Vessel Crew

  • Captain/Manager

    Yakutat - Vessel Crew
    $28.00 / hour

    Captain & Manager: Allen Marine Tours, Yakutat

    This position is overall in charge of the successful operations of our Yakutat excursions.  Prior experience in the marine tourism industry and particularly on passenger vessels is desirable.  Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and electrical systems. Must be able to build team and maintain crew moral to provide a quality experience for our guests.

    Duties/Responsibilities

    • Conduct tours as directed according to descriptions in sales literature and procedures in policy manual. Supervise all aspects of tour delivery and tour quality.
    • Manage, schedule, and direct crew members in the execution of all their job responsibilities; build a productive and efficient team; maintain high morale over course of season.
    • Supervise and assist in daily maintenance: cleaning, sewage and fuel pumping, restocking. Coordinate and assist with routine maintenance; painting, changing oil, etc.
    • Communicate with Senior Leadership to identify problems and expedite repairs; assist with repairs, as needed.
    • Supervise passenger boarding, safety orientation/demonstration, emergency response and crowd control.
    • Plan and execute emergency drills, equipment checks and safety meetings in accordance with U.S. Coast Guard regulations and AMT policy.
    • Maintain all navigational equipment in good working order; keep logs and ship/company documents, as directed. Provide daily operations report to office.
    • Represent Allen Marine Tours within the community of Yakutat, maintaining and building upon strong partnerships. 
    • Maintain all Allen Marine Tours property in Yakutat including, but not limited to vessels, and Crew house.

    Qualifications/Experience

    • Experience on passenger vessels and/or experience operating vessels in Southeast Alaska required. Required minimum 100-ton license
    • Must have or obtain FCC Radio Operator’s Permit
    • Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
    • Must have ability to build effective team and skills required to resolve crew conflicts to provide quality experience for customers.
    • Must have ability to speak on P.A. system, and to provide commentary.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform shirts & jacket provided.

    Pay

    DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    Apply Now
  • Crewmember

    Yakutat - Vessel Crew

    Requires basic seamanship skills.  Mechanical aptitude and some experience with diesel engines preferred.  Assist Captain to monitor vessel systems and troubleshoot problems.  Interact with passengers, perform customer service and galley service duties.  Always provide for passenger safety while underway and maintain impeccably clean vessel.  Must be able to work as a team member and be comfortable interacting with guests.

    Yakutat Crew Member: Complete Job Description

    Duties/Responsibilities

    • Assist with passenger boarding, safety orientation/demonstration, and crowd control.
    • Be familiar with all safety equipment and operation on board the vessel.
    • Under supervision of the Vessel Engineer, complete routine engine room checks underway, making minor mechanical repairs and adjustments as necessary.
    • Assist Captain in wheelhouse with navigating and/or wildlife sighting as directed.
    • Under supervision of Vessel Engineer and Captain, maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids and on decks.
    • Help operate galley, bar and commissary, including preparation & distribution of meals, sales, stocking, inventory order lists and related paperwork.
    • Under direction of Captain, complete all routine vessel maintenance on a daily basis. This will include, but not be limited to: cleaning, sanitation pumping, restocking, and refueling.
    • Assist Captain to perform required safety checks of all essential equipment on a weekly basis. Maintain current and accurate logs.
    • Identify problems, inform Captain and Vessel Engineer, and assist in performing needed repairs.
    • Perform other duties under supervision of Captain.

    Qualifications/Experience

    • Prefer experience on passenger carrying vessels.
    • Mechanical aptitude, engine room experience preferred. Diesel
      mechanics or electrical/electronics background helpful.
    • Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment screening and enrollment
      in random drug testing program is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.
    • TAP and Alaska Food Worker Certifications required.

    Pay

    DOE. Limited Benefits. This is a seasonal, full-time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who finish their contract in good standing.

    Apply Now
  • Deckhand

    Yakutat - Vessel Crew

    Working as the assistant to the Captain, the Deckhand inspects vessel equipment and performs routine, basic maintenance daily. An active position for those who enjoy being a "jack of all trades." Working on deck tying lines, checking engines, maintaining the cleanliness of the vessel and being a host to guests aboard are all daily duties for our Deckhands. Our Deckhands also assist with galley service and participate in our retail program which focuses on locally made gifts and goods. Other duties as assigned. 

    Apply Now
  • Guest Service

    Yakutat - Vessel Crew

    Interact with passengers by answering questions and helping with specific problems or requests.  Operate galley which includes food preparation, snack service, and the sale of retail items.  Must practice basic seamanship and provide for passenger safety while underway.  Maintain impeccably clean vessel at all times.  Must be able to work as a team member and be comfortable interacting with guests.

    Apply Now
  • Naturalist

    Yakutat - Vessel Crew

    As an interpretive Naturalist with Allen Marine, your goal is to help our guests create a connection with the surrounding wilds of Alaska. Wildlife, fisheries, botany, geology, forestry, glaciology, oceanography, history and current events are all subjects that an effective Naturalist can communicate to a diverse audience. Our Naturalists craft the tour narration around what is being seen on each tour, and the unique group of guests on each tour. As the face and voice of the tour, you'll spend most of your day interacting with guests on and off the microphone; answering questions one-on-one, assisting with galley service, and participating in our retail program which focuses on locally made gifts and goods. Although providing the tour narration is a large part of the job, our Naturalists are also deckhands; you'll be out on deck tying lines, assisting in the daily operations of the vessel, and maintaining the highest standards of safety and cleanliness. Other duties as assigned. 

    Apply Now

How to Apply

Thank you for your interest in Allen Marine Tours!  Please apply online via the apply now link below.

If you have questions, please click on the following link for direct contact information to each of our locations, http://www.allenmarinetours.com/contact/employment.html.


Contact Allen Marine Tours