Allen Marine Tours
Job List

Our Jobs

  • *Guest Service Crew Member*

    Vessel Crew
    Juneau

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    The Guest Service crew member hosts our guests while aboard. You will enjoy engaging with guests, preparing food and beverage service, operating our Point of Sale system, participating in our retail program (which focuses on locally made gifts and goods), and keeping the vessel clean and inviting. The Guest Service crew member is an ambassador of True Alaskan Hospitality; you will provide a warm, welcoming atmosphere to our international visitors, on a wide variety of tours. Other duties as assigned. 
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  • *Operations Specialist*

    Shore Support
    Juneau

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    Oversee and coordinate all traffic onto and off of our private whale watching dock; this includes vehicles, vessels and foot traffic. Primary communication occurs via radio and phones, though email and in-person communication are also involved. Dispatchers update passenger counts and modify vessel tour schedules as needed with the direction and guidance of the Port Captain. You will also make changes to crew schedules and assigned relief crew as needed, with management direction. Dispatchers also meet and greet passengers as they arrive at our facility and direct safe movement between coaches and vessels. Some administrative and clerical work is also involved in this position, including sending daily reports and distributing incident reports. Full and part-time available. Other duties as assigned. This is a shore-based position
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  • Captain

    Vessel Crew
    Juneau

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    Requires a USCG Master's License 100GT and an FCC Marine Radio Operator's Permit.  Prior experience in the marine tourism industry and particularly on passenger vessels is desirable.  Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and marine electrical systems. Must be an excellent crew manager with ability to build team and maintain crew moral to provide a quality experience for our guests.
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  • Catering Crew Member

    Shore Support
    Juneau

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    Our catering team is responsible for the preparation, execution, and presentation of our Evening Catered Tours. Working with a team of 6-8 knowledgeable individuals one is accountable for individual performance as well as team performance. The Catering Crew Member assists the Catering Lead in directing activities of all food preparation and service functions onboard the vessels and shoreside in the kitchen facility. This position requires assisting in all stations as necessary to ensure smooth and efficient operations.

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  • Mechanic

    Shore Support
    Juneau

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    Mechanic performs skilled work in the maintenance and repair of marine engines, marine machinery, and related equipment.  The objective is to effectively diagnose engine problems in a timely manner and coordinate repairs with the company engineering staff.  The Mechanic will be directly responsible for performing repairs and engine overhauls in accordance with technical manuals and company policies.  This is a non-supervisory role but will have the assistance of shoreside engineers and vessel oilers. 

     

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  • Naturalist/Narrator

    Vessel Crew
    Juneau

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    As an interpretive Naturalist with Allen Marine, your goal is to help our guests create a connection with the surrounding wilds of Alaska. Wildlife, fisheries, botany, geology, forestry, glaciology, oceanography, history and current events are all subjects that an effective Naturalist can communicate to a diverse audience. Our Naturalists craft the tour narration around what is being seen on each tour, and the unique group of guests on each tour. As the face and voice of the tour, you'll spend most of your day interacting with guests on and off the microphone; answering questions one-on-one, assisting with galley service, and participating in our retail program which focuses on locally made gifts and goods. Although providing the tour narration is a large part of the job, our Naturalists are also deckhands; you'll be out on deck tying lines, assisting in the daily operations of the vessel, and maintaining the highest standards of safety and cleanliness. Other duties as assigned. 

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  • Tour Representative

    Shore Support
    Juneau

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    Directs and assists guests in boarding coaches as they disembark their cruise ship in downtown Juneau. Tour Representatives interact and communicate with ship shore-excursion staff and assist Sales and Service Manager and Lead Rep with logistics. On the pier, you will collect tickets, count passengers, coordinate coach dispatch, and conduct end-of-day settlements. You will also assist with periodic reports and distribution of marketing materials. Tour Representatives must present a professional and friendly attitude and be able to answer and infinite variety of minimal supervision and have excellent basic math skills. Must be able to work as a team member and be comfortable interacting with strangers from all over the world. Must have valid driver's license (some exceptions apply). Full and part-time available. This is a shore-based position.

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  • True Alaska Host

    Vessel Crew
    Juneau

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    • The True Alaska Host plays a vital role aboard Allen Marine tour vessels. This position functions as a tour director, who works closely with the Captain to ensure success, safety and unsurpassed guest services on every tour. This position works to coordinate the activities below decks to orchestrate a cohesive and successful tour experience. Reports to Captain(Vessel) and Staff Captain/Ops Manager(Office)
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  • Vessel Oiler/ Maintenance Assistant

    Shore Support
    Juneau

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    Our vessel oilers are responsible for the scheduled maintenance and upkeep of the fleet. This includes monthly duties such as replacing belts, greasing drivelines, and replacing zincs. Scheduled maintenance includes oil changes and other vessel maintenance as needed. The vessel oilers work alongside mechanics and vessel engineers to assist as needed with more complex vessel repairs. The oilers will report directly to the Port Engineer. As needed, the oilers also serve as relief deckhands, assist with topside barge maintenance, and perform dock repairs. Vessel oilers must be able to keep basic records, perform their assignments with minimal supervision, adhere to strict safety protocols, and work in a customer service aspect if needed. This is a seasonal position with the opportunity for advancement at the discretion of the company’s management team. 
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  • *Guest Service*

    Vessel Crew
    Ketchikan

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    Direct passenger movement during boarding and disembarking.  Staff galley and assist passengers with beverage and/or food service and the sale of retail items while underway. Inventory and stock all supplies and account for daily cash and credit card receipts. Must practice basic seamanship, maintain clean work area and provide for passenger safety at all times. Must be able to work as a team member and be comfortable interacting with guests.
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  • Assistant Port Engineer

    Shore Support
    Ketchikan

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    Under the direction of Port Engineer, this position is responsible for performing regular scheduled maintenance duties on all day tour vessels including assisting Captains with oil changes; for assisting Port Engineer with mechanical repairs; and for keeping all parts, filters, and equipment areas on dock stocked, organized and neat.

    Qualifications/Experience

    • Must possess current Drivers’ license and have record with no recent violations.
    • Applicant should be able to pick up at least 50 pounds in line of duties.
    • Be comfortable working around diesel engines.
    • Posses some experience with mechanic’s tools.
    • Must be self-motivated and be able to work unsupervised.
    • Must be able to work varied shifts, some weekends and some holidays.
    • Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
    • Must be able to work from mid April to the end of September with little or no interruption.

    Responsibilities

    • Perform engine oil changes on a fleet of four tour vessels.
    • Be able to work unsupervised.
    • Work safely in a fast-paced environment.
    • Be able to communicate effectively with a small team of fellow employees.
    • Assist in monitoring of maintenance inventory (i.e. lube oil, filters, tools, etc.).
    • Communicate problems to Port Engineer.
    • Keep dock and shop areas clean, safe and free from hazards to maintain a safe working environment.
    • Be flexible in prioritizing daily work activities.
    • Maintain personal appearance as per the employee manual.
    • Other duties as assigned.

    Pay

    DOE. Limited Benefits. This is a seasonal full time position from mid April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    View Job Description
  • Captain

    Vessel Crew
    Ketchikan

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    Requires a USCG Master's License 50GT minimum, and an FCC Marine Radio Operator's Permit.  Prior experience in the marine tourism industry and particularly on passenger vessels is desirable.  Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and marine electrical systems. Must be able to build team and maintain crew moral to provide a quality experience for our guests.

    View Job Description
  • Engineer/Deckhand

    Vessel Crew
    Ketchikan

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    Requires basic seamanship skills.  Mechanical aptitude necessary and experience with diesel engines preferred.  Assist Captain to monitor all vessel systems, keep all vessel spaces impeccably clean and maintain accurate daily logs. Insure passenger safety while underway as well as work with other crew to perform customer service duties and provide a quality experience for our guests. 
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  • Interpretive Guide

    Shore Support
    Ketchikan

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    Conduct walking tours through the historic George Inlet Salmon Cannery, located in a picturesque, wilderness setting.  Present the fascinating culture and lore of a by-gone era and uniquely Alaskan way of life, leading groups of 16-48 guests at a time.  Requires public speaking ability and an enthusiastic/theatrical presentation style.  Must take pride in presenting history with accuracy and authenticity.  Some light maintenance of cannery grounds required.
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  • Naturalist

    Vessel Crew
    Ketchikan

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    Requires public speaking ability and experience using PA systems.  Develop tour narrative and conduct natural history presentations for groups of up to 150 passengers.  Assist passengers boarding & disembarking; provide safety and emergency orientation; and work as a team member to distribute snacks and maintain impeccably clean vessel at all times.  Biology and natural history background helpful.
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  • Tour Representative

    Shore Support
    Ketchikan

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    Work with cruiseline staff, bus dispatchers and boat crew to ensure tours depart and arrive on-time.  Act as a company liaison to ship staff and assist with sales and logistics.  Collect tickets and conduct end-of-day settlements. Present a professional and friendly attitude at all times (no matter how cold, wet and tired you get) and be able to answer an infinite variety of questions.  Must be able to stand for long periods of time; walk up to 3 miles per day; be able to complete tasks with minimal supervision and have excellent math skills.  Must be able to work as a team member and be comfortable interacting with strangers.  Valid driver’s license with good driving record. Preference given to applicants available to work entire season (early May to late September). This is a shore-based position.

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  • *Naturalist*

    Vessel Crew
    Sitka

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    Requires public speaking ability and experience using PA systems.  Develop tour narrative and conduct natural history presentations for groups of up to 100 passengers.  Assist passengers boarding and disembarking; provide safety and emergency orientation; and work as a team member to distribute snacks and maintain impeccably clean vessel at all times.  Biology and natural history background helpful.

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  • Captain

    Vessel Crew
    Sitka

    Apply Now

    Requires a USCG Master's License 50GT minimum and an FCC Marine Radio Operator's Permit.  Prior experience in the marine tourism industry and particularly on passenger vessels is desirable.  Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and marine electrical systems. Must be able to build team and maintain crew moral to provide a quality experience for our guests.
    View Job Description
  • Deckhand

    Vessel Crew
    Sitka

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    Requires basic seamanship skills.  Mechanical aptitude necessary and experience with diesel engines preferred.  Assist Captain to monitor all vessel systems, keep all vessel spaces impeccably clean and maintain accurate daily logs. Insure passenger safety while underway as well as work with other crew to perform customer service duties to provide a quality experience for our guests. 
    View Job Description
  • Fin Island Lodge Kitchen Staff

    Shore Support
    Sitka

    Apply Now

     

    ​Position Summary 

    Join our crew at the newly constructed exclusive Fin Island Lodge. Staff will prepare for up to 60 guests to step foot on remote Fin Island to enjoy a feast of Alaskan King Crab, Alaskan Salmon, and prime rib. This setting provides guests with a more intimate experience with an escape from town to a quiet island getaway. We are looking for unique individuals who can help make this summer memorable. 

     

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times on
    duty.
    • Move inventory from Sitka storage area to Fin Island Lodge.
    • Rotate, thaw, prepare and grill salmon, prime rib, and king crab.
    • Clean and sanitize grill.
    • Prepare and cook side dishes. Serve dessert.
    • Serve salmon, prime rib and king crab to guests.
    • Wash dishes, clean & sanitize kitchen.
    • Provide assistance to other crew to enhance experience for passengers, including answering questions and helping passengers with specific problems/requests.
    • Haul trash to Sitka.
    • Other duties, as needed, under supervision of Manager.

    Qualifications/Experience
    • Must be at least 18 years old.
    • Prefer experience in food service.
    • Must pass the State of Alaska Food Handlers test.
    • Must be able to maintain a professional, friendly attitude toward customers.
    • Must be able to work as a team with other crew to provide a quality experience for customers.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment and random drug testing is coast guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay
    DOE. Limited benefits. This is a full time seasonal position from May to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    View Job Description
  • Fin Island Lodge Staff

    Shore Support
    Sitka

    Apply Now

    POSITION SUMMARY

    Join our crew at the newly constructed exclusive Fin Island Lodge. Staff will prepare for up to 60 guests to step foot on remote Fin Island to enjoy a feast of Alaskan King Crab, Alaskan Salmon, and prime rib. This setting provides guests with a more intimate experience with an escape from town to a quiet island getaway. We are looking for unique individuals who can help make this summer memorable. 

     

     

     

    Duties/Responsibilities

    • Present a professional and friendly attitude at all times on duty.
    • Move inventory from Sitka storage area to Fin Island Lodge.
    • Prepare coffee, ice tea and lemonade. Set up lodge with silverware and condiments.
    • Serve salmon, king crab, and prime rib or drinks to guests.
    • Wash & sanitize tables, vacuum carpet, wash windows and clean restrooms.
    • Haul trash to Sitka.
    • Provide assistance to other crew to enhance cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
    • Other duties, as needed, under supervision of Manager.

    Qualifications/Experience
    • Must be at least 18 years old.
    • Prefer experience in food service.
    • Must pass the State of Alaska Food Handlers test.
    • Must be able to maintain a professional, friendly attitude toward customers.
    • Must be able to work as a team with other crew to provide a quality experience for customers.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment and random drug testing is coast guard required).
    • Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform jackets and hats are provided.

    Pay
    DOE. Limited benefits. This is a full time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

    View Job Description
  • Guest Service

    Vessel Crew
    Sitka

    Apply Now

     

    Interact with passengers by answering questions and helping with specific problems or requests.  Operate galley which includes food preparation, snack service, and the sale of retail items.  Must practice basic seamanship and provide for passenger safety while underway.  Maintain impeccably clean vessel at all times.  Must be able to work as a team member and be comfortable interacting with guests.

     

    View Job Description
  • Tour Representative

    Shore Support
    Sitka

    Apply Now

    Direct and assist guests while dispatching Allen Marine tour vessels.  Act as company liaison to ship staff and assist with sales and logistics.  Collect tickets and conduct end-of-day settlements.  Assist with periodic reports and distribution of marketing materials.  Present a professional and friendly attitude at all times (no matter how cold, wet and tired you get) and be able to answer an infinite variety of questions.  Must be able to stand for long periods of time; walk up to 3 miles per day; be able to complete tasks with minimal supervision and have excellent math skills.  Must be able to work as a team member and be comfortable interacting with strangers.  This is a shore-based position.

    View Job Description
  • True Alaska Host

    Vessel Crew
    Sitka
    View Job Description
  • Zodiac Captain

    Vessel Crew
    Sitka

    Apply Now

    Position Summary

    Captain a zodiac, as you take up to 15 guests, through the islands and waterways of Sitka Sound. Search for a variety of wildlife including Sea Otters, Bald Eagles, and whales as the onboard naturalist provides commentary along the way. Deliver guests to the exclusive Fin Island Lodge, where your guests will partake in a feast of Alaskan King Crab, Alaskan Salmon, and prime rib. Join the guests on land to provide “True Alaskan Hospitality.”

    Duties/Responsibilities
    • Execute voyages as directed in tour descriptions and policy manual. Supervise all aspects of tour delivery, and quality control.
    • Supervise and assist in routine maintenance: cleaning, sanitation and fuel pumping, restocking, painting, lubrication, and minor mechanical repairs.
    • Communicate with Port Engineer to identify problems and needed repairs, and occasionally assist in performing them.
    • Supervise passenger boarding, safety orientation/demonstration, emergency response and crowd control.
    • Plan and execute emergency drills & safety meetings in accordance with U.S. Coast Guard regulations, and company policy.
    • Maintain logs and ship/company documents, as directed. Provide daily operations report to office.

    Qualifications/Experience
    • Experience on passenger carrying vessels and/or experience operating vessels in Southeast Alaska required. Required minimum 25-ton license.
    • Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
    • Must be able to build team and maintain morale with crew to provide quality experience for customers.
    • Must be able to provide commentary to guests.
    • Must be able to lift and move objects of up to 50 lbs. as required.
    • Must be drug free (pre-employment and random drug testing is Coast Guard required).
    • Must be able to work varied shift hours, including weekends and holidays.
    • Must be clean, well groomed, courteous, honest, and most important, reliable.
    • Uniform shirts & jacket provided.

    Pay
    DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

    View Job Description

How to Apply

Please apply online via the apply now link.

If you have questions, please click on the following link for direct contact information to each of our locations, http://www.allenmarinetours.com/contact/employment.html.

 


Contact Allen Marine Tours