Alaskan Dream Cruises
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Guests often remark that the warm and positive attitude of our crew is unparalleled. In the hiring process, it is our highest priority to ensure this never changes. Such an environment not only adds to the overall guest experience, but also allows crew members to establish and maintain close relationships with one another. This kind of unity makes for both a fun and successful season! While the work can be hard and demanding, you’ll find great satisfaction in the camaraderie that develops. Furthermore, you’ll experience the immediate gratification of seeing how meaningful your work is to our guests.

Candidates should be:

  • At least 18 years old at the time of employment
  • US Citizens- proof of eligibility to work required
  • Drug free- pre-employment and random drug testing required
  • Available for the entire cruise season and complete terms of contract in good standing
  • Positive, with a genuine concern for the happiness and well-being of the guests
  • Flexible and able to adapt to sudden changes in routine
  • Team oriented with a strong work ethic

Available positions either Shipboard or Shoreside include:

Shipboard: Captain, Chief Mate, Second Mate, Chief Engineer, Licensed Lead Deckhand, Deckhand, Hotel Manager, Cultural Heritage Guide, Naturalist, Head Chef, Sous Chef, Galley, Utility, Baker, Bartender, Steward

  • 2nd Mate

    Deck
    Shipboard

    Apply Now

    Summary:

    Ensure the safety and comfort of the vessel, guests and crew as a Bridge Watch Officer and perform as the vessels Safety Officer.  The Second Mate is also responsible for all chart corrections and the upkeep of the bridge. The Chief Mate leads,  manages and performs according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the Guest Experience Culture.

    Essential Duties & Responsibilities:

    ·         Holds a position on the ship’s Emergency Station Bill.  Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.

    ·         Navigation/bridge watch:

    o    Operate vessel during assigned watches to the highest professional and Alaskan Dream Cruises standards, with the safety of guests, crew and vessel being paramount. 

    o    Monitor communication equipment and keep logs and records as required by federal, state, and local laws and regulations and Alaskan Dream Cruises. 

    o    Make use of all bridge tools and personnel, alerting the Captain as needed or as per orders. 

    ·         Responsible for the oversight of the ship’s safety locker and all safety equipment. Ensuring that all equipment is inspected daily, weekly and monthly and the required forms filled out and kept in the onboard safety log. 

    ·         Responsible for the oversight of chart supplies inventory and procurement as needed.

    ·         Responsible that all chart corrections, light lists, bridge resources and Notice to Mariners publications are kept current. Responsible for replying to safety or office memorandums and writing all safety inspection forms.

    ·         On turnaround, assist in the expeditious preparation of the ship for oncoming guests which includes loading ship’s stores, taking on potable water, movement of luggage, movement of laundry, and other duties as assigned by the Captain.

    Requirements:

    • Minimum education of a specialized or technical knowledge requiring formal training above high school is required.  Minimum of a Master’s license for a 100-ton inland vessel.
    • License endorsement required for “Unlimited Radar Observer”. 
    • Minimum of 3-5 years in the maritime industry with progressively responsible experience is required. 
    • Must have excellent communication skills
    • Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
    • Interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests and crew.

    ·         Proven team player and have a Can-Do attitude.

    ·         Must pass a security background check and drug test.

    • CPR/First Aid certified
    View Job Description
  • Assistant Engineer

    Deck
    Shipboard

    Apply Now

    Summary:

    Assist in the maintenance, efficient operation, and safety of the engine room and all machinery spaces of the vessel.  Also assists in the maintenance of cabins and all galley and hotel equipment.  The Assistant Engineer assists in ensuring operational readiness of all mechanical, electrical, and hydraulic systems. Operates according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the Guest Experience Culture.

    Essential Duties & Responsibilities:

    ·         Assist the Chief Engineer in the proper operation and maintenance of all systems in the engineering spaces.  This includes but not limited to, the propulsion systems and their controls, bilge and fire systems, electrical systems and components, HVAC systems, various pumps and piping systems, pneumatics, hydraulics and fuel and oil systems.  The maintenance of these systems centers on the preventive maintenance plan in place on the vessel. The Assistant Engineer is required to keep the Chief Engineer notified as to the condition of these systems and to report any maintenance on these systems that would affect their operation.

    ·         Assist the Chief Engineer in the maintenance and repair of deck machinery such as capstans, winches, davits and miscellaneous hydraulics.  As directed by the Chief Engineer, keep potable water system to ADEC standards and ensure that proper documentation and records are kept proving compliance.  Assist in the maintenance and repair of hotel systems such as air conditioning, MSD system and plumbing, and respond to passenger and crew complaints pertaining to these systems.  As directed by the Chief Engineer, regularly inspect all voids and bilges for structural and watertight integrity and ensure that they are kept clean and dry with respect to pollution control regulations. 

    ·         Assist the deck department as needed with line handling and rigging of the ships gangway.  Other deck duties may be required as assigned by the vessel master.

    ·         Assist the Chief Engineer in maintaining proper engineering logs, which includes the daily log, fuel and water logs, gray and black water logs, preventive maintenance records and machinery index. 

    ·         Holds a position on the ship’s Emergency Station Bill.  Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.  Participates in crew safety meetings.

    ·         Perform other duties as assigned.

    Requirements:

    ·         A high school diploma and relevant maritime experience is required.  A proficiency in operating and maintaining a variety of mechanical, electrical and hydraulic systems is required.

    ·         Must have good communication skills

    ·         Writing skills require the ability to write text designed to communicate technical information.

    ·         Interpersonal skills require the ability to deal with situations where satisfactory resolution of issues must be achieved. (Such as stateroom repairs)

    ·         Must pass pre-employment drug screening and comply with company random drug testing program.

    ·         Proven team player and have a Can-Do attitude.

    ·         Must pass a security background check and drug test.

    View Job Description
  • Baker

    Hotel
    Shipboard

    Apply Now

    Summary:

    The Baker is responsible to direct and supervise the activities of subordinates engaged in the preparation of bakery products for guests and crew. Prepare and serve bakery products and meals prepared according to recipes and in a timely manner, under the direction of the Executive Chef while maintaining proper galley sanitation and safety standards.

    Essential Duties & Responsibilities:

    ·         Work according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

    ·         Responsible for the preparation of all bakery products in accordance with the ADC Menu and Recipe Guide.

    ·         Participating in the preparation and plating of all meals.

    ·         Under the guidance of the Hotel Division, develop standard recipes.

    ·         Responsible for implementing and executing food handling and cleaning procedures in accordance with Alaska Department of Environmental Conservation regulations in the bakery and galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide.

    ·         Prepares a daily requisition of all items for use in his partie.

    ·         Follows prescribed hours set forth by the vessel’s daily roster.

    ·         Holds a position on the vessel’s Emergency Station Bill.

    ·         Maintain awareness of basic safety rules, work place safety and respect for the environment.

    ·         Perform other duties as assigned.

    Requirements:

    ·         Culinary certification through school or previous company.

    ·         2-4 years of experience in the culinary or restaurant industry.

    ·         Communication skills require the ability to represent the company in public appearances.

    ·         Ability to train and supervise others and be able to review their work.

    ·         Organized, even tempered, multi-task oriented, ability to think quick and fair minded.

    ·         Must pass a security background check and drug test.

    ·         Successful completion of Alaska Food Worker training.

    ·         Latest experience must be within the past 2 years.

    ·         Proven team player and have a Can-Do attitude.

    View Job Description
  • Bartender

    Hotel
    Shipboard

    Apply Now

    Summary:

    The Bartender is responsible for the vessel’s daily beverage sales operation including the effective administration, supervision and execution of programs consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality that drive the guest experience culture, while achieving and exceeding revenue targets.

    Essential Duties & Responsibilities:

    ·         Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

    ·         Deliver the highest possible quality of beverage services on board and ensure the implementation and execution of corporate policies and procedures within the Hotel Department.

    ·         Controls, measures and reports bar sales outlet performance daily and takes required corrective action to ensure operations are in accordance with the company standards and objectives.

    ·         Achieves or exceeds bar revenue and cost objectives for the established cruise program targets. Creates new opportunities and maximizes existing ones to generate extra revenue. Manages the beverage outlet as a profit center, assuming responsibility for all revenue and expenses. Ensures that the department’s operational budget is strictly adhered to and that all costs are strictly controlled. Recommends measures to control/reduce costs.

    ·         Implements inventory and audit procedures for beverage facilities consistent with operational policies and directives. Along with the Hotel Manager, ensures beverage inventories in stores and bars are at the par level determined by the Company. Ensures that the bar is counted after each cruise and investigate discrepancies.

    ·         Assures beverage facilities are maintained at company standards and meet or exceed Alaska Department of Environmental Conservation regulations. In addition, inspects lounge and bar in respect to physical condition, equipment condition and presentation and ensures prompt repair and maintenance through proper use of job orders.

    ·         Follows prescribed hours set forth by the vessel’s daily roster.

    ·         Holds a position on the vessel’s Emergency Station Bill.

    ·         Maintain awareness of basic safety rules and a safe working environment.

    ·         Performs and manages other duties as assigned.

    Requirements:

    ·         Must be minimum 21 years of age.

    ·         Minimum education requires a high school diploma or equivalent GED

    ·         2-4 years of experience in the culinary or restaurant industry with proven knowledge of and experience in bar duties.

    ·         Proficiency in MS Office with expertise in Microsoft Word and Excel.

    ·         Communication skill require the ability to represent the company in public appearances.

    ·         Ability to train and supervise others and be able to review their work.

    ·         Organized, even tempered, multi-task oriented, ability to think quick and fair minded.

    ·         Successful completion of TAP and Alaska Food Worker training.

    ·         Must pass a security background check and drug test

    ·         Latest experience must be within the past 2 years

    ·         Proven team player and have a Can-Do attitude.

    View Job Description
  • Captain

    Deck
    Shipboard

    Apply Now

    Summary:

    The vessel’s Master directs the operations and activities of officers and crew on board, including safety, maintenance, certification, documentation, guest services and compliance with all applicable federal, state, and local laws and regulations and ADC requirements. The Master is also responsible for the prevention of pollution, and the safe navigation and efficient operation of the vessel.  In the execution of duties, the Master will comply with the company’s vessel safety manual, and all applicable federal, state, and local laws, regulations and instructions. The Master leads and manages according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the Guest Experience Culture.

    Essential Duties & Responsibilities:

    ·         The Master is identified on the Emergency Station Bill as being in overall charge of all persons and activities.  Provide leadership and direction to crew and passengers in a drill or an emergency, including situations of fire, flooding, rescue, man overboard, medical incident and pollution spill.  Is responsible for compliance with company and regulatory agencies requirements for drill content and frequency.   

    ·         Keep fully informed of, and adhere to, all U.S. and other relevant laws, regulations (Federal and state), and directives affecting the operation of the vessel. In addition, the Captain shall get acquainted fully with the regulations and local requirements of all ports visited. 

    ·         Be knowledgeable of, and ensure vessel compliance with the company’s Safety Management Program and procedures.  

    ·         Draft detailed voyage plans for each itinerary and positioning trip, considering the tools needed by the Officer of the Watch for the safe navigation of the vessel as well as fulfilling the companies programming objectives; effectively communicate these plans to the Chief Mate and watch-standers and monitor their compliance with them.

    ·         Communicate voyage plans with the Chief Engineer and Hotel Manager, so they are prepared for the schedule in their departments.

    ·         Overall in charge of the performance and conduct of the vessel complement. 

    ·         Fully support and guide the Chief Mate, Hotel Manager, Naturalist and Chief Engineer with the management of their department duties and responsibilities.  Work with and advise (as necessary) supervisors in their seeking and maintaining the highest levels of safety and guest service in their departments.  Coach staff and work with them to train subordinates to the highest level. 

    ·         Responsible for ensuring that the vessel’s overall condition and seaworthiness is continuously maintained, reporting to the Corporate Office any situation that may adversely affect the vessels satisfactory state of operations. 

    ·         Maintain the Bridge Logbook, Standing Orders, Night Orders, Radio Logbook, Waste Management Log, ADEC Log, Safety and Drill Logs, and other manuals and records as prescribed by Alaskan Dream Cruises, Allen Marine Companies or other applicable regulatory agencies. 

    ·         Maintain the vessel’s filing system of important documents as well as crew-training records.

    ·         Maintain close communication with the main office in Sitka and outlying offices in the vessel’s operating area on matters and specifically on required shore support during turn around days.

    ·         Communications must always be complete, detailed and delivered in a direct, tactful manner and written communications must be succinct, candid and courteous.

    ·         Monitor vessel expenses & report any abnormal costs incurred.  Maintain close contact with the Marine Operations Manager to ensure all cost controls are utilized.  Plan to maximize efficiencies, thereby reducing expense.

    ·         Responsible for the accurate and timely submission of any administrative, operational or accounting reports done in accordance with company guidelines.  These include, but are not limited to, Incident Report Forms, Witness Statement Forms and USCG 2692 Forms.  Also maintain a list of Current Vessel Maintenance Projects that need to be addressed on the vessel during the turn-around day with the help of shore side engineers.  Reply in a timely manner to safety or office memorandums.

    ·         Develop required work lists and performance goals for crewmembers. Ensure the compliance of all on board with company and regulatory policies and regulations.  Take a proactive position with any person not following established policy.  Address all performance or conduct issues in a timely and effective manner, and keep supervisory management in the office appraised of relevant issues.

    ·         Effective public speaking when addressing guests, crew or the public; such as the Passenger Safety and Vessel Orientation meeting, announcements on the PA system, and performing public ceremonies on board.  

    ·         Maintain a “Command Presence” as well as a courteous, friendly and informative interaction with the guests –the personal appearance and a high degree of customer service by you and the crew is essential, expected and of the utmost importance.

    ·         Establish a teamwork mentality among all departments focused on displaying a Can-Do Approach to assigned duties.

    ·         Other duties as assigned.

    Requirements:

    ·         Minimum education requires specialized or technical knowledge requiring formal training.  

    ·         Minimum of 2 years as Chief Mate or Captain.  Additional 5 years in the Maritime industry and involved in shipboard operations.  Must hold at a minimum a USCG license as Master, 100 GRT (Inland). 

    ·         License endorsement required for “Unlimited Radar Observer”.  Preferred endorsement with STCW-95 Basic Safety Training, Bridge Resource Management and Advanced Fire Fighting.

    ·         Must have in-depth knowledge of passenger vessel operations.

    ·         Observed or documented managerial skills and personal traits necessary to effectively and efficiently guide ship’s crewmembers in a direct and respectful manner.

    ·         Shall possess excellent skills in ship handling.   

    ·         Must have excellent communication skills  

    ·         Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.

    ·         Interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests.

    ·         Proven team player and have a Can-Do attitude.

    ·         Must pass a security background check and drug test.

    ·         CPR/First Aid Certified

    View Job Description
  • Chef

    Hotel
    Shipboard

    Apply Now

    Summary:

    The Executive Chef directs the activities of all food preparation and service functions onboard in accordance with the ADC Menu and Recipe Guide and ensures proper training and development of the galley crew while maintaining proper galley sanitation and safety standards. The Executive Chef leads and manages according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement. The Executive Chef is responsible for the ordering, storing and consumption of food products and meets and/or exceeds established company cost control within the department.

    Essential Duties & Responsibilities:

    ·         Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

    ·         Deliver the highest possible quality of culinary services on board.

    ·         Responsible for the galley department and the overall direction, supervision, training and personal conduct of all employees assigned to the galley operation.

    ·         Responsible for the implementation of all menus, standards and procedures in accordance with the ADC Menu and Recipe Guide and ensuring that existing menu cycles in the food operation are followed by the galley brigade always.

    ·         Responsible for the preparation of the weekly orders with the Hotel Manager.

    ·         Actively controls the budget.

    ·         Responsible for the implementation and execution of food handling and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide.  Follows all HACCP procedures as set by the company and sets training accordingly for all galley personnel and ensures that all galley personnel can answer all questions during sanitation inspections.

    ·         Responsible for creating an atmosphere in the kitchen organization which will achieve maximum productivity and a high degree of responsibility towards producing safe, wholesome, high quality and attractive food for guests and crew.

    ·         Responsible for the culinary training of all galley team members.

    ·         Support performance management system and attend all mandatory onboard meetings.

    ·         Strictly follows the Standard Operating Procedures and ensures the galley team does so as well.

    ·         Practices hands-on management during all meal hours to ensure an efficient food operation and that the highest quality of food is being served for both guest and crew and takes corrective action when necessary.

    ·         Takes ownership of the food tastings and checks the menu knowledge of the galley team.

    ·         Guest interaction such as and not limited to cooking classes, demonstrations, guiding local market visits.

    ·         Follows prescribed hours set forth by the vessel’s daily roster.

    ·         Holds a position on the Vessel’s Emergency Station Bill.

    ·         Maintain awareness of basic safety rules, work place safety and respect for the environment

    ·         Performs and manages other duties as assigned.

    Requirements:

    ·         In possession of a culinary arts degree or similar. Completed and approved training course that includes practical cookery, food and personal hygiene, food storage, stock control and environmental protection and catering health and safety.

    ·         Well-rounded culinary skills to include baking, garde manger, line cooking, banquet serving, and dishwashing.

    ·         3-5 years of experience in the restaurant or culinary industry, with a minimum of 2 years in a supervisory or management role.

    ·         Strategic planner with sound technical skills, analytical ability, sound judgment and operational organization.

    ·         Must have excellent communication skills and ability to relate to guests and employees at all levels.

    ·         Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and able to execute operational imperatives in a swift and demanding environment.

    ·         Functional knowledge of Microsoft Word, Excel, and Access.

    ·         Experience in the cruise industry strongly preferred.

    ·         Must pass a security background check and drug test.

    ·         Successful completion of ServSafe Food Protection Manager training and certification.

    ·         Proven team player and have a Can-Do attitude.

    View Job Description
  • Chief Engineer

    Deck
    Shipboard

    Apply Now

    Summary:

    Responsible for the maintenance and engineering operations of the vessel. Maintain the vessel to Alaskan Dream Cruises (ADC) standards including all applicable regulatory requirements. Ensure that all systems and components are maintained to a standard that allows for safe, comfortable and timely operation of the vessel. The Chief Engineer leads and manages according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the Guest Experience Culture.

    Essential Duties & Responsibilities:

    ·         Responsible for the proper operation and maintenance of all systems in the engineering spaces.  This includes but not limited to, the propulsion systems and their controls, bilge and fire systems, electrical systems and components, HVAC systems, various pumps and piping systems, pneumatics, hydraulics and fuel and oil systems.  The maintenance of these systems centers on the preventive maintenance plan in place on the vessel. The engineer is required to keep the master of the vessel and the Port Engineer notified as to the condition of these systems and to report any maintenance on these systems that would affect their operation.

    ·         Maintain and repair deck machinery such as capstans, winches, davits and misc. hydraulics.  Keep potable water system to ADEC standards and ensure that proper documentation and records are kept to prove compliance.  Maintain and repair hotel systems such as air conditioning and plumbing and respond to passenger and crew complaints pertaining to these systems.  Train deckhands in basic room repairs to assist the engineer with these tasks.  Regularly inspect all voids and bilges for structural and watertight integrity.  Report all findings to the master of the vessel.  Ensure that all voids and bilges are kept clean and dry with respect to pollution control regulations.  

    ·         Follow vessel and ADC guidelines to ensure that fueling and the bunkering of oil are completed in a safe manner.  Provide the master of the vessel with daily fuel reports and inform the master before any fuel is bunkered.

    ·         Assist the deck department as needed with line handling and rigging of the ships gangway.  Other deck duties may be required as assigned by the vessel master.

    ·         Maintain proper engineering logs as directed by the Port Engineer.  This is to include the daily log, fuel and water logs, gray and black water logs, preventive maintenance records and machinery index.  Assist the Port Engineer with development of the current ships maintenance projects for the annual repair period.

    Requirements:

    ·         Minimum education requires specialized or technical knowledge and formal training in the operation and maintenance of all onboard systems. Vocational training is highly recommended in the areas of diesel mechanics, marine electricity, refrigeration and hydraulics.

    ·         Minimum of 3-5 years in a marine engineering capacity is required.

    ·         Must have good communication skills

    ·         Writing skills require the ability to write text designed to communicate technical information.

    ·         Interpersonal skills require the ability to often deal with situations where satisfactory resolution of issues must be achieved. (Such as stateroom repairs)

    ·         Responsible for planning and performing all duties involving making the vessel ready for sea, carrying out all preventative maintenance and making all necessary repairs while underway. Shall be responsible for training and guiding other crew to operate various systems.

    ·         Proven team player and have a Can-Do attitude.

    ·         Must pass a security background check and drug test.

    View Job Description
  • Chief Mate

    Deck
    Shipboard

    Apply Now

    Summary:

    Ensure the safety and comfort of the vessel, guests and crew as a Bridge Watch Officer and perform as the vessels Security Officer.  The Chief Mate is also responsible for managing the deck crew. The Chief Mate leads and manages according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the Guest Experience Culture.

    Essential Duties & Responsibilities:

    ·         Emergency situations:

    o    Chief Mate holds a position on the vessel’s Emergency Station Bill as Scene Leader. 

    o    Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.

    o    Scene leader decides who attacks the fire, where fire boundaries are set, equipment needed, firefighting agents used, etc. 

    o    Fulfills other emergency response duties as outlined in the vessel’s Emergency Station Bill.

    ·         Responsible for writing all Incident Report Forms as required by company policy and furnish to vessel Captain.

    ·         Navigation/bridge watch:

    o    Operate vessel during assigned watches to the highest professional and Alaskan Dream Cruises standards, with the safety of guests, crew and vessel being paramount. 

    o    Monitor communication equipment and keep logs and records as required by federal, state, and local laws, regulations and instructions and Alaskan Dream Cruises.  Make use of all bridge tools and personnel, alerting the Master as needed or as per orders. 

    o    When in port will assign a gangway security watch amongst other duties as assigned by Captain.

    ·         Medical supplies:

    o    The Chief Mate is responsible for the supervisory management of the ship’s medical locker and the reordering of medical supplies,

    o    Ensure that there is always a proper and current certified medical response team aboard the ship on all cruises. 

    ·         Supervision of deck staff:

    o    Assign deck work lists.  Every day provide a priority list of what needs to be done.  Perform deckhand scheduling regarding what watch they will be on with Captain’s final approval.

    o    Provide deck staff with a minimum of two written evaluations per operating year.

    o    Train the new deckhand staff as they come aboard on how the ship operates, how they should handle lines, navigation basics, how to pilot the vessel, and emergency drill training. Shall instruct new deckhands in various procedures on how to maintain the ship e.g. painting, splicing lines, doing varnish/bright work, and docking procedures. 

    o    Teach the licensed deckhand staff in proper small boat operations. (Zodiac, DIB, etc.)

    ·         Responsible for the oversight of deck supplies inventory and procurement as needed.

    ·         Oversee and assist 2nd Mate with keeping all chart corrections, light lists, bridge resources and Notice to Mariners publications current.

    ·         Responsible for replying to safety or office memorandums and writing all Incident report forms as required by company policy. After review by Captain furnish to Operations Manager. 

    ·         Assist in the expeditious preparation of the ship for oncoming guests which includes loading ship’s stores, taking on potable water, movement of luggage, movement of laundry, and other duties as assigned by the Captain.

    ·         Perform other duties as assigned

    Requirements:

    • Minimum education of a specialized or technical knowledge requiring formal training above high school is required.  Minimum of a Master’s license for a 100-ton inland vessel.
    • License endorsement required for “Unlimited Radar Observer”. 
    • Minimum of 3-5 years in the maritime industry with progressively responsible experience is required. 
    • Must have excellent communication skills
    • Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
    • Interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests and crew.

    ·         Proven team player and have a Can-Do attitude.

    ·         Must pass a security background check and drug test.

    ·         CPR/ First Aid certified

    View Job Description
  • Deckhand

    Deck
    Shipboard

    Apply Now

    Summary:

    Under the direction of the Chief Mate, executes duties to ensure the safe operation and maintenance of the vessel.  Stand watches for navigation purposes with the Bridge Watch Officer and operate small inflatable tenders and DIBs as directed by the Chief Mate for transportation of guests on scenic rides and transportation to and from shore. Perform according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the Guest Experience Culture.

    Essential Duties & Responsibilities:

    • Under the direction of the Chief Mate, handle mooring lines during docking and un-docking procedures, handle anchor winches during anchor procedures, setting, taking and securing the gangway and ensure its safety for guest and crew use and assist them while using the gangway.
    • Perform watch duties while underway, anchored or in-port as assigned by the Chief Mate.
    • Holds a position on the ship’s Emergency Station Bill.  Must meet requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.  
    • Perform a variety of tasks as assigned by the Chief Mate.  These may include janitorial duties, upkeep and maintenance of the vessel as well as guest services.
    • Perform engineering and security rounds as directed by Chief Mate and Chief Engineer.
    • While on watch on the bridge, assist officer on watch as directed.  Specific duties such as steering, chart work, lookout, and use of bridge electronics will vary with the areas of operation and with the officer of the watch.  When on duty on the bridge, those duties shall take precedence over all else and will require the utmost vigilance. 
    • While in port, perform duties such as but not limited to assist in baggage handling, laundry loading and un-loading, taking on potable water, taking off garbage, cleaning windows and vessel wash down. 
    • On turnaround day, responsible for taking on ship’s stores and assisting with baggage movements and cleaning all exterior areas that cannot be completed while underway.
    • Interacting with guests in a friendly and courteous manner always. Provide friendly and professional service while assisting guests on and off the vessel at the gangway, while escorting guests to their stateroom, while working on stateroom maintenance projects, while performing safety rounds, and while the bridge is open to the guests.
    • Enhance guest experience by actively searching for wildlife and bringing sightings to the attention of the officer on watch and the Naturalist.
    • Safe operation of zodiacs and DIB’s, with or without guests, and their daily upkeep while working in conjunction with the vessel engineer.

    ·         Follows prescribed hours set forth by the vessel’s daily roster.

    ·         Maintain awareness of basic safety rules, work place safety and respect for the environment.

    ·         Perform other duties as assigned.

    Requirements:

    ·         Minimum licensing requirement of 25 GT/ Inland

    ·         Minimum of 1-3 years in the maritime industry with progressively responsible experience is required.

    ·         Must have good communication skills

    ·         Writing skills capable of completing forms and making log entries  

    ·         Interpersonal skills require the ability to interact cordially and professionally with guests

    ·         Must pass pre-employment drug screening and comply with company random drug testing program

    ·         Proven team player and have a Can-Do attitude.

    ·         Must pass a security background check and drug test.

    View Job Description
  • Galley Utility/Assistant

    Hotel
    Shipboard

    Apply Now

    Summary:

    The Galley Utility is responsible for the handling, transport and cleaning of food, food service equipment, utensils and areas in the galley and dish-wash area of the galley under the direction of the Executive Chef while maintaining proper galley sanitation and safety standards.

    Essential Duties & Responsibilities:

    ·         Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

    ·         Responsible for the proper cleaning procedures in the dish-wash including but not limited to pre-rinse, pre-soak, wash, rinse and sanitize of all types of plate, silverware, pots and pans, utensils and glassware (except bar glass-ware).

    ·         Implementing and executing food handling and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide. Assist with trash removal and disposal.

    ·         Follows all reasonable orders from the Baker, Sous Chef and Executive Chef.

    ·         Follows prescribed hours set forth by the vessel’s daily roster.

    ·         Holds a position on the Vessel’s Emergency Station Bill.

    ·         Maintain awareness of basic safety rules, work place safety and respect for the environment.

    ·         Successful completion of Alaska Food Worker training and certification.

    ·         Perform other duties as assigned.

    Requirements:

    ·         High school graduate

    ·         Culinary certification through school or previous company preferred.

    ·         6 Months or less experience in the culinary or restaurant industry.

    ·         Organized, even tempered, multi-task oriented, ability to think quick and fair minded

    ·         Must pass a security background check and drug test

    ·         Latest experience must be within the past 2 years

    ·         Proven team player and have a Can-Do attitude.

    View Job Description
  • Hotel Manager

    Hotel
    Shipboard

    Apply Now

    Summary:

    The Hotel Manager is responsible for the efficient overall management and operation of the Hotel Department and other guest related programs on board ADC Vessels. The Hotel Manager leads and manages according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the guest experience culture. The Hotel Manager is also responsible for onboard revenue and cost control within the department.

    Essential Duties & Responsibilities:

    ·         Lead and manage according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.

    ·         Execution and monitoring of the daily planning guide.

    ·         Delivering the highest possible guest experience quality by training personnel onboard using the tools provided by the corporate office.

    ·         Create and maintain an atmosphere in which each team member ‘breathes’ Alaskan Dream Cruises by maintaining a guest experience culture throughout the department.

    ·         Establish a teamwork mentality among the department focused on displaying a Can-Do approach to assigned duties.

    ·         Manage the execution of True Alaskan Hospitality.

    ·         Monitor and audit execution of Standard Operating Procedures throughout the department, and compliance with all applicable federal, state and local laws and regulations.

    ·         Effectively manages Housekeeping and Food & Beverage operations.

    ·         Seek opportunities to improve the on-board product and its operation.

    ·         Drive on board revenue to achieve and exceed the projected sales and on-board margins.

    ·         Maintain costs according to set targets.

    ·         Follow procedures in place to hold personnel accountable.

    ·         Ensure that house rules are followed all the time in the Department.

    ·         Manage all crew matters on the Vessel: including crew lodging, feeding, crew cabin cleanliness and maintenance (under the direction of the Captain), crew welfare and recreation, uniforms and crew laundry.

    ·         Make sure that personnel follows prescribed hours set forth by the Vessel’s Daily roster.

    ·         Holds a position on the Vessel’s Emergency Station Bill.

    ·         Maintain awareness among the crew of basic safety rules and a safe working environment.

    ·         Maintain full adherence among the crew of Alaska Department of Environmental Conservation regulations and standards, including the TAP and Alaska Food Worker training and certification.

    ·         Other duties as assigned.

    Requirements:

    ·         Minimum education requires a high school diploma plus commercial, Vocational, or technical Training of 12 months or more in the Hospitality Industry.

    ·         Strategic planner with sound technical skills, analytical ability, sound judgment and operational focus.

    ·         Must have excellent communication skills and the ability to relate to employees at all levels of the organization.

    ·         Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel

    ·         Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and able to execute operational imperatives in a swift and demanding environment.

    ·         Must have strong people skills and be able to effectively interact with guests.

    ·         Successful completion of TAP and Alaska Food Worker training. ServSafe Food Protection Manager certification preferred.

    ·         Must pass a security background check and drug test

    ·         Proven team player and have a Can-Do attitude.

    View Job Description
  • Licensed Deckhand

    Deck
    Shipboard

    Apply Now

    Summary:

    Under the direction of the Chief Mate, executes duties to ensure the safe operation and maintenance of the vessel.  Stand watches for navigation purposes with the Bridge Watch Officer and operate small inflatable tenders and DIBs as directed by the Chief Mate for transportation of guests on scenic rides and transportation to and from shore. Perform according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the Guest Experience Culture.

    Essential Duties & Responsibilities:

    • Under the direction of the Chief Mate, handle mooring lines during docking and un-docking procedures, handle anchor winches during anchor procedures, setting, taking and securing the gangway and ensure its safety for guest and crew use and assist them while using the gangway.
    • Perform watch duties while underway, anchored or in-port as assigned by the Chief Mate.
    • Holds a position on the ship’s Emergency Station Bill.  Must meet requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.  
    • Perform a variety of tasks as assigned by the Chief Mate.  These may include janitorial duties, upkeep and maintenance of the vessel as well as guest services.
    • Perform engineering and security rounds as directed by Chief Mate and Chief Engineer.
    • While on watch on the bridge, assist officer on watch as directed.  Specific duties such as steering, chart work, lookout, and use of bridge electronics will vary with the areas of operation and with the officer of the watch.  When on duty on the bridge, those duties shall take precedence over all else and will require the utmost vigilance. 
    • While in port, perform duties such as but not limited to assist in baggage handling, laundry loading and un-loading, taking on potable water, taking off garbage, cleaning windows and vessel wash down. 
    • On turnaround day, responsible for taking on ship’s stores and assisting with baggage movements and cleaning all exterior areas that cannot be completed while underway.
    • Interacting with guests in a friendly and courteous manner always. Provide friendly and professional service while assisting guests on and off the vessel at the gangway, while escorting guests to their stateroom, while working on stateroom maintenance projects, while performing safety rounds, and while the bridge is open to the guests.
    • Enhance guest experience by actively searching for wildlife and bringing sightings to the attention of the officer on watch and the Naturalist.
    • Safe operation of zodiacs and DIB’s, with or without guests, and their daily upkeep while working in conjunction with the vessel engineer.

    ·         Follows prescribed hours set forth by the vessel’s daily roster.

    ·         Maintain awareness of basic safety rules, work place safety and respect for the environment.

    ·         Perform other duties as assigned.

    Requirements:

    ·         Minimum licensing requirement of 25 GT/ Inland

    ·         Minimum of 1-3 years in the maritime industry with progressively responsible experience is required.

    ·         Must have good communication skills

    ·         Writing skills capable of completing forms and making log entries  

    ·         Interpersonal skills require the ability to interact cordially and professionally with guests

    ·         Proven team player and have a Can-Do attitude.

    ·         Must pass a security background check and drug test.

    View Job Description
  • Naturalist

    Guest Programs
    Shipboard

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    POSITION SUMMARY: 

    Naturalist with specialized knowledge in glaciology, geography, flora & fauna, topography, history, geology, culture, marine biology, wildlife and current issues of the area traveled. Create and present public narration on deck, by sharing their knowledge in a friendly and easily understood manner. Encourage guests to spend as much time on deck exploring and experiencing the natural surroundings. Educate guests on the eco-system and environment in a non-condescending manner. Share your passion of science and nature with guests.

    Reports to the True Alaskan Guide. Helps with printing and distributing Adventure Updates and coordinating the ShoreEx program and other tasks as assigned.

    ESSENTIAL DUTIES INCLUDE:

    • Develop and deliver educational presentations dealing with environmental science, history and relevant topics to the itinerary.
    • The cultivation of the guest experience focused on the observation of the surrounding geology, flora and fauna by encouraging the guest to be on deck during narration. Interactive tools such as maps, charts, guidebooks and spotting scopes should be used to involve the guests.
    • Work on deck while the ship is cruising during daylight hours, locating marine and wildlife sightings that may go unnoticed, even when the guests are focused on being inside and protected from inclement weather.
    • Will frequently represent Alaskan Dream Cruises to guests during meals and social time to answer their questions. Is expected to dine with guests as frequently as possible.
    • Responsible for assembling the content of the “Welcome Aboard” binder in staterooms.
    • Assists other departments onboard the vessel when it’s possible.
    • Safety duties: Holds a position on the ship’s Emergency Station Bill. Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response. Participates in safety meetings

    QUALIFICATIONS:

    • BS or higher degree dealing with natural resources, marine biology, environmental education or policy, botany, forestry, environmental geography, anthropology, history or other related field of study preferred, or equivalent experience.
    • Prior cruise industry experience strongly preferred.
    • Communication and writing skills require the ability to provide explanation of very complex or technical matters to people with little or no background in the area under discussion.
    • Must pass pre-employment drug screening and comply with company random drug testing program.

    CERTIFICATES AND LICENSES:

    • First Aid/CPR

    WORKING CONDITIONS:

    Duties and responsibilities are generally performed in a Marine Operations setting, primarily onboard a vessel but also pier side on turn-around-days. You may be required to share a cabin with one to three other shipmates of the same gender and will be required to be courteous of your movement in and out of the cabin while shipmates are sleeping.

    You must be physically able to work a 12- hour workday. On any given day hours could be more or less. You may be required to wear protective clothing/eyewear for activities including handling of chemicals and cleaning agents. Some of your work will involve engaging guests and may include talking on a PA system. Physical demands include lifting up to 50 pounds repetitively, and passing along to other crew such as in loading ship’s stores, luggage, linen, etc. Also must have the ability to climb a 7-foot vertical ladder and fit through a 28-inch wide hatch.

    Working aboard ship can be very demanding but at the same time very rewarding, which is driven by the guest’s appreciation of your efforts to deliver our unsurpassed True Alaskan Hospitality.

    NOTE:

    This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

    View Job Description
  • Sous Chef

    Hotel
    Shipboard

    Apply Now

    Summary:

    The Sous Chef assists the Executive Chef in directing the activities of all food preparation and service functions onboard in accordance with the ADC Menu and Recipe Guide and ensures proper training and development of the galley crew while maintaining proper galley sanitation and safety standards. As a working Chef, the position requires assisting in all stations as necessary to ensure smooth and efficient operation of the galley. The Sous Chef may be required to temporarily assume the role of Executive Chef in his/her absence.

    Essential Duties & Responsibilities:

    ·         Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

    ·         Assist the Executive Chef in directing and supervising the preparation and service of all food onboard in accordance with the ADC Menu and Recipe Guide and ensuring that existing menu cycles in the food operation are followed by the galley brigade always. In the absence of the Executive Chef, is responsible for the overall operation of the kitchen.

    ·         Assist the Executive Chef in developing and updating standard recipes to be followed during the preparation of all food items.

    ·         Assists the Executive Chef in implementing and executing food handling and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations.

    ·         Assists the Executive Chef in directing, supervising and training of all employees assigned to the kitchen organization. Follows specific guidelines for orientation of all new hires.

    ·         Reports any malfunctioning equipment or furnishings in need of repair or refurbishing to the Executive Chef.

    ·         Closely supervises and inspects his complete area for operation and cleanup after each service period according to Alaska Department of Environmental Conservation regulations, conducts inspections with the Executive Chef of his complete area of responsibility.

    ·         Prepares a daily requisition of all items for use in the galley.

    ·         Follows prescribed hours set forth by the Vessel’s Daily roster.

    ·         Holds a position on the Vessel’s Emergency Station Bill.

    ·         Maintain awareness of basic safety rules, work place safety and respect for the environment.

    ·         Successful completion of Alaska Food Worker training and certification.

    ·         Perform other duties as assigned.

    Requirements:

    ·         Culinary certification through school or previous company

    ·         2-4 years of experience in the culinary or restaurant industry

    ·         Communication skill require the ability to represent the company in public appearances

    ·         Ability to train and supervise others and be able to review their work

    ·         Organized, even tempered, multi-task oriented, ability to think quick and fair minded

    ·         Proven team player and have a Can-Do attitude.

    ·         Must pass a security background check and drug test

    ·         Latest experience must be within the past 2 years.

    ·         Successful completion of Alaska Food Worker training. ServSafe Food Protection Manager certification preferred.

    View Job Description
  • Steward

    Hotel
    Shipboard

    Apply Now

    Summary:

    The Steward is responsible for the vessel’s daily food and food-related beverage service to guests as well as maintaining the cleanliness of guest cabins, corridors and public areas, consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality. Participate in evening entertainment activities as directed by the Hotel Manager.

    Essential Duties & Responsibilities:

    ·         Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

    ·         Dining room

    o    Responsible for friendly, courteous and gracious service to all guests.

    o    Responsible for front of the house service delivery to the guests in the dining room. This includes the setting of tables, preparing beverages for food service, meal service, providing beverage service and clean up, which includes proper storage of all dishes, silverware and glassware after washing as well as the cleaning of the dining room.

    ·         Housekeeping

    o    Provide cabin service and all related services including the daily cleaning and make up of cabins, maintaining and providing all cabin and bathroom supplies, distribution of guest amenities such as turn-down chocolates, parcels, gifts, paperwork etc.

    ·         Beverage service

    o    Responsible for the daily set-up for social hour in the lounge, which includes and is not limited to appetizer set-up and delivery. Order-taking and delivery of beverages to guests as well assisting the bartender in cleaning up the lounge after dinner service begins. Assist the bartender with wine service during dinner.

    ·         Turnaround

    o    On turn-around days in addition to above mentioned responsibilities, assist with the handling of baggage, laundry, stores and garbage.

    ·         Implementing and executing food service and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the dining room, lounge and cabins as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide.

    ·         Follows prescribed hours set forth by the vessel’s daily roster.

    ·         Holds a position on the Vessel’s Emergency Station Bill.

    ·         Maintain awareness of basic safety rules and a safe working environment.

    ·         Successful completion of Alaska Food Worker training and certification.

    ·         Perform other duties as assigned.

    Requirements:

    ·         Must be minimum 21 years of age.

    ·         Minimum education requires a high school diploma or equivalent GED

    ·         1-3 years of experience in the culinary or restaurant industry preferred.

    ·         Proficiency in MS Office with expertise in Microsoft Word and Excel.

    ·         Communication skill require the ability to represent the company in public appearances.

    ·         Organized, even tempered, multi-task oriented, ability to think quick and fair minded.

    ·         Successful completion of TAP and Alaska Food Worker training.

    ·         Proven team player and have a Can-Do attitude.

    ·         Must pass a security background check and drug test.

    ·         Latest experience must be within the past 2 years

    View Job Description
  • True Alaskan Guide

    Guest Programs
    Shipboard

    Apply Now

    The True Alaskan Guide plays a vital role aboard Alaskan Dream Cruises vessels. This position is both an expedition leader and a cruise director, who works closely with the captain and hotel manager to ensure success, safety and unsurpassed guest services on every voyage. The True Alaskan Guide acts as the public face of the company and communicates efforts to headquarters in Sitka, along with the captain.

    The True Alaskan Guide should be a local Alaskan, or an individual who has spent extensive time in Southeast Alaska. 

    Responsibilities of the True Alaskan Guide will include:

    • Public announcements. Guests should always be aware of where they are in the Inside Passage, and should be informed of points of interest along the route (lighthouses, historical sites, etc.)
    • Maintain cruise schedule along with the captain
    • Coordinate with shore-based vendors to ensure port calls are seamless and well planned 
    • Present information during running times at sea and during formal educational programs (often after dinner). Topics of focus should include Alaska Native culture, local history, local industry including fishing, timber, etc., and company history 
    • Oversee and schedule educational presentations and other activities onboard
    • Work closely with the captain to coordinate various types of active exploration off vessel, including kayaking, hikes, and skiff excursions 
    • Supervise the work of the Naturalist and provide support for individuals in that role 
    • Communicate with the dining crew, the captain and the hospitality crew to keep everything on schedule. 
    • The True Alaskan Guide should actively monitor guest responses to programming and activities and create plans to improve guest service 
    • Administrative duties include supervision of the public bulletin board, distribution of turndown letters, travel logs, and tracking the travel schedule
    • The cruise director reports back to corporate headquarters or the cruise's base for support and direction

    QUALIFICATIONS & REQUIREMENTS

    • Friendly, professional attitude. Willing to work in a team with positivity, flexibility, and integrity.
    • Creative thinker. Strong organizational skills. Capable of handling multiple projects simultaneously.
    • Proficiency with basic computer programs. Knowledge of the Microsoft Suite and Outlook is preferred.
    • Excellent communication and presentation skills.
    • Must have strong customer focus and a passion to consistently deliver and improve the brand’s standing within the industry and marketplace.
    • Able to interact with others in a professional manner, be accountable for actions, maintain confidentiality, and support company values.
    View Job Description
  • Shore Support

    Hospitality
    Shoreside in Juneau, Alaska

    Apply Now

    SHORE SUPPORT 

    REPORTS TO: Hospitality Manager

    ROOM AND BOARD: Housing is not included for shoreside positions.

    Alaskan Dream Cruises is hiring for multiple seasonal shore support positions in Juneau. FT & PT available. Also accepting applicants who are only available for part of the summer season.

    Available positions include:

    Shore Support Member – Alaskan Dream Cruises Shore Support Team is responsible for overseeing all passenger departures and arrivals from the Juneau Airport or Ferry Terminal, along with providing transportation to and from hotel accommodations and our vessels. The Shore Support Team will also assist guests and additional transport needs for Alaskan Dream Cruises vessels who are in Juneau for the day as a port stop. We are the first and last face of Alaskan Dream Cruises for our guests, candidates should be customer-service oriented, upbeat, punctual, and well-dressed in appropriate company uniform.

    True Alaskan Host – Alaskan Dream Cruises has a Hospitality Room located downtown for our guests to utilize on the day they get on or off our vessel. The True Alaskan Host is responsible for maintaining this room and assisting guests. Guests may store luggage in this room and the Host is responsible for sorting luggage based on group. The True Alaskan Host should be knowledgeable about activities in Juneau and be able to answer general questions from guests.

    Juneau Guide – Guests that are embarking on their cruise in Juneau participate in a tour before heading to their vessel. The Juneau Guide is responsible for meeting all guests at the Hospitality Room to provide a brief introduction and accompany them to all tour stops. The Juneau Guide is responsible for ensuring that the tour schedule is followed and that all guests have checked in before departing locations. The Guide should be comfortable with public speaking in large groups and be able to answer questions relating to Juneau.

    QUALIFICATIONS:

    • Must be 18 years or older
    • Highly-organized and able to give clear directives.
    • A “people person” who enjoys interaction with Alaskan Dream Cruises guests of all ages.
    • Interpersonal skills which require the ability to interact cordially and professionally with your fellow shore support staff
    • Knowledge of Juneau’s activities and restaurants for guest inquiries.
    • Able to work a flexible schedule according to guest travel schedules (ie. flight times and ferry schedules) and ship departures
    • Able to lift up to 50 lbs.
    • Proven team player and have a Can-Do attitude.
    • Must pass pre-employment drug screening and comply with company random drug testing program.
    • Hold a valid driver’s license with a clean driving record
    • Feel comfortable driving a large vehicle (CDL not required)
    • Must be able to pass Department of Transportation (DOT) physical.

    NOTE: This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

    View Job Description
  • Shore Support

    Hospitality
    Shoreside in Sitka, Alaska

    Apply Now

    SHORE SUPPORT 

    REPORTS TO: Hospitality Manager

    ROOM AND BOARD: Housing is not included for shoreside positions.

    Alaskan Dream Cruises is hiring for multiple seasonal shore support positions in Sitka. FT & PT available. Also accepting applicants who are only available for part of the summer season.

    Available positions include:

    Shore Support Member – Alaskan Dream Cruises Shore Support Team is responsible for overseeing all passenger departures and arrivals from the Sitka Airport or Ferry Terminal, along with providing transportation to and from hotel accommodations and our vessels. The Sitka Shore Support Team is also responsible for editing and sending guest manifests to the vessel for each sailing, and additional light office work. We are the first and last face of Alaskan Dream Cruises for our guests, candidates should be customer-service oriented, upbeat, punctual, and well-dressed in appropriate company uniform. Candidates should be proficient with excel and the entire Microsoft suite.

    Sitka Guide – Guests that are embarking on their cruise in Sitka participate in a tour before heading to their vessel. The Sitka Guide is responsible for meeting all guests at the Hospitality Room to provide a brief introduction and accompany them to all tour stops. The Sitka Guide is responsible for ensuring that the tour schedule is followed and that all guests have checked in before departing locations. The Guide should be comfortable with public speaking in large groups and be able to answer questions relating to Sitka. Candidates must be comfortable leading hiking groups through Mosquito Cove.

    QUALIFICATIONS:

    • Must be 18 years or older
    • Highly-organized and able to give clear directives.
    • A “people person” who enjoys interaction with Alaskan Dream Cruises guests of all ages.
    • Interpersonal skills which require the ability to interact cordially and professionally with your fellow shore support staff
    • Knowledge of Sitka’s activities and restaurants for guest inquiries.
    • Able to work a flexible schedule according to guest travel schedules (ie. flight times and ferry schedules) and ship departures
    • Able to lift up to 50 lbs.
    • Proven team player and have a Can-Do attitude.
    • Must pass pre-employment drug screening and comply with company random drug testing program.
    • Hold a valid driver’s license with a clean driving record
    • Feel comfortable driving a large vehicle (CDL not required)

    NOTE: This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

    View Job Description

How to Apply

Please apply online via the apply now link.

If you have questions, please click on the following link for direct contact information to each of our locations, https://www.alaskandreamcruises.com/about-us/employment.