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Above and Beyond Alaska (ABAK) is seeking individuals dedicated to creating an exceptional and sincere guest experience on on land, sea, and ice. Our accelerated, short operating season requires team members to pace themselves, maintain consistently superior safety protocol and customer service, and find joy in making someone's day.
Ideal candidates are punctual and professional, dedicated to safety and environmental education, possesses excellent communication skills, and thrive in a work environment that emphasizes a team approach while valuing self-direction
DATES
2019 Wilderness Medicine Courses
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Our guides embody Above and Beyond Alaska’s dedication to safety, customer service, and environmental conservation. ABAK Guides must be able to participate in an intensive pre-season training program at the end of April to learn or develop technical skills, natural history knowledge, and superior customer service strategies.The vast majority of ABAK glacier tours operate on the Mendenhall Glacier, accessing this magnificent feature by foot, large canoes, or kayak. Guides will be trained in specific tours and technical skills that correspond with their ability level and motivation to grow. Additionally, guides will develop a formidable knowledge of the unique rainforest and glacial ecosystems and geographical features.
- Guide 6 – 10 hour technical hiking, glacier trekking, and/or ice climbing tours for up to 7 clients while maintaining safety protocol, superior customer service, and providing natural history narrative.
- Actively contribute to a collaborative team environment in the field and company headquarters.
- Provide transportation to clients in company vans to and from downtown Juneau.
- Pack, clean, repair, and maintain ABAK outdoor apparel, equipment, facilities and vessels.
COMPENSATION$14/hour plus gratuitiesEnd of Season BonusSCHEDULE40-50 hours/week during Peak Season5 days on, 2 days offREQUIREMENTSAge: 21 years of age or olderUS Citizen OR Be Eligible to Work in the USProfessional Appearance and Excellent Personal HygieneAvailability: April 19 through September 30.Experience: 1 year Guiding Experience (Trekking, Ice Climbing, Technical Hiking, Mountaineering)Driver’s License valid through September 2019No Moving Violations within the last three yearsREQUIRED CERTIFICATIONSWFR Certification valid through September 2019BONUS SKILLSCanoeing and Kayaking, Southeast Alaska Natural History Knowledge, Food Preparation, Multilingual (Including ASL)GEARGlacier guides will provide and maintain personal glacier safety gear throughout the season. Full personal gear list will be provided at time of hire.View Job Description -
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Our guides embody Above and Beyond Alaska’s dedication to safety, customer service, and environmental conservation. ABAK Guides must be able to participate in an intensive pre-season training program at the end of April to learn or develop technical skills, natural history knowledge, and superior customer service strategies.ABAK Sea Kayaking Tours operate on several remote and local coastal waterways, including the Channel Island State Marine Park, Admiralty Island, and Auke Bay. Sea Kayak Guides will be trained in specific tours, locations, and skills based on their ability level and motivation to grow. Additionally, guides will develop a formidable knowledge of the unique rainforest, coastal, and marine ecosystems of the various operating areas.
- Prepare equipment and food for assigned trips, process used gear post-trip, make repairs as needed, and maintain a clean workspace.
- Teach effective and safe kayaking skills to novice paddlers, provide accurate natural-history narrative throughout tours, and maintain awareness of risk, weather, and marine conditions throughout the tour experience.
- Guide 3.5 – 8 hour sea kayaking tours in remote wilderness locations for up to 8 clients.
- Must be able to travel on float plane and/or small motor boat, and safety operate company vans to transport guests and equipment.
- Actively contribute to a collaborative team environment in the field and company headquarters.
- Provide transportation to clients in company vans to and from downtown Juneau.
COMPENSATION$14/hour plus gratuitiesEnd of Season BonusSCHEDULE40-50 hours/week during Peak Season5 days on, 2 days offREQUIREMENTSAge: 21 years of age or olderUS Citizen OR Be Eligible to Work in the USProfessional Appearance and Excellent Personal HygieneAvailability: April 19 through September 30.Experience: 1 year Kayak Guiding Experience, Must Know how to SwimSkills: Self and Assisted Rescue, USCG Rules of Road, Multi-Day Sea Kayak Guiding, Natural HistoryKnowledgeDriver’s License valid through September 2019No Moving Violations within the last three yearsREQUIRED CERTIFICATIONS:WFR Certification valid through September 2019Preferred: ACA Instructor, Trip CertificationBONUS SKILLS:Stand-Up Paddleboard Experience, Southeast Alaska Natural History Knowledge, Food Preparation, Multilingual (Including ASL)PERSONAL GEAR:Sea Kayak Guides will provide and maintain the following personal safety and paddle gear throughout the season - PFD, Knife, Personal Hype Kit, Rain Gear, Dry Bag or Pack, Rubber Boots or Cold-Water Footwear.View Job Description -
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Our Kayak and Stand-Up Paddleboard (SUP) rental shop is located in a small, but active port north of downtown Juneau. Nestled between the Juneau Icefield and the Pacific Ocean, Juneau, AK is a bustling community of outdoor enthusiasts that take advantage of long summer days to explore the temperate rainforest, glacial ecosystems, and world-class paddling areas.
Kayak/SUP Guides take the lead in rental shop operations, fleet maintenance, and facilitate up to (2) 3.5 hour sea kayaking tours per day. Kayak/SUP Guides must have a warm personality, strong character, experience providing the best customer service, and a foundation in sea kayaking. ABAK will train individuals who are punctual and professional, dedicated to working outside, and possess excellent communication skills. Applicants should thrive in a work environment that emphasizes a team approach while valuing self-direction.
A jack of all trades applicant is punctual and professional, dedicated to working outside, possesses excellent communication skills, and thrives in a work environment that emphasizes a team approach while valuing self-direction. Our crew members are encouraged to use our kayaks, boards, and gear, free of charge, on their time off!
Compensation:
$14/hour 1-3% of Gross Wages BonusRequirements:
Must Be 21 Years of Age or Older
Available April 20 – September 30
Valid Wilderness First Responder
Valid Drivers License
Sea Kayak Experience required
Retail and SUP Experience preferred
Proficient with computers (MS Office)
Excellent written and spoken communication skills.Duties in Include:
• Guide 3.5 hour Auke Bay Sea Kayaking Experiences.
• Train Rental Specialists in kayak shop operations, paddling skills, and guiding protocol.
• Develop comprehensive knowledge of rental shop kayak and SUP fleet, and Juneau paddle areas.
• Provide superior customer service, teach basic kayaking/SUP skills, Facilitate safety briefing to rental guests, transport guests and kayaks to various launch points
around Juneau.
• Develop proficiency in retail and rental POS system, handle credit card transactions, maintain rental and retail inventory, answer phones.
• Learn Kayak and SUP repair techniques and assist with maintaining rental fleet.
• Actively maintain safe and clean customer areas, workspaces, bathrooms, and kitchen areas at all ABAK locations.
• Maintain and safely operate company vehicles.View Job Description -
Our Kayak and Stand-Up Paddleboard (SUP) rental shop is located in a small, but active port north of downtown Juneau. Nestled between the Juneau Icefield and the Pacific Ocean, Juneau, AK is a bustling community of outdoor enthusiasts that take advantage of long summer days to explore the temperate rainforest, glacial ecosystems, and world-class paddling areas.
Rental Specialists must have a warm personality, strong character, experience providing the best customer service, and desire to develop paddle skills. ABAK will train individuals who are punctual and professional, dedicated to working outside, and possess excellent communication skills. Applicants should thrive in a work environment that emphasizes a team approach while valuing self-direction.
A jack of all trades applicant is punctual and professional, dedicated to working outside, possesses excellent communication skills, and thrives in a work environment that emphasizes a team approach while valuing self-direction. Our crew members are encouraged to use our kayaks, boards, and gear, free of charge, on their time off!
Compensation:
$14/hour 1-3% of Gross Wages BonusRequirements:
Must Be 21 Years of Age or Older
Available May – September (Dates are Flexible)
Valid CPR and First Air Certification
Valid Drivers License
Retail, Kayak, and/or SUP Experience preferred
Proficient with computers (MS Office)
Excellent written and spoken communication skills.Duties in Include:
• Develop comprehensive knowledge of rental shop kayak and SUP fleet, and Juneau paddle areas.
• Provide superior customer service, teach basic kayaking/SUP skills, facilitate safety briefing to rental guests, transport guests and kayaks to various launch points around Juneau.
• Develop proficiency in retail and rental POS system, handle credit card transactions, maintain rental and retail inventory, answer phones.
• Learn Kayak and SUP repair techniques and assist with maintaining rental fleet.
• Actively maintain safe and clean customer areas, workspaces, bathrooms, and kitchen areas at all ABAK locations.
• Maintain and safely operate company vehicles.View Job Description -
Above and Beyond Alaska (ABAK) specializes in small group adventure tours, often outfitting up to 10 groups per day with top-of-the-line outdoor gear, outerwear and footwear, and hearty snacks. Support Specialists work in tandem with the guide and logistics team to ensure that all tours are properly outfitted for single and multi-day wilderness trips. Additionally, Support Specialists maintain ABAK Facilities, Gear, and Vehicles.Support Specialists are outdoor enthusiasts who are interested in developing guide and technical skills on the ocean or glaciers. Opportunities to kayak, trek, and climb with outdoor professionals abound – frequently, Support Specialists return to ABAK as glacier and sea kayak guides.DUTIES INCLUDE
- Maintain inventory of food and warehouse supplies.
- Prepare hearty snacks and meals in accordance with client dietary needs and food safety regulations.
- Pack, Clean, and Repair outdoor gear and apparel (We will teach you!)
- Transport equipment, clients, and kayaks to various locations around Juneau.
- Assist guides in outfitting clients, performing retail transactions.
- Maintain a clean front-of-house staging, retail, and restroom area, and a clean and organized back-of-house warehouse workspace.
COMPENSATION$14/hourEnd of Season bonusREQUIREMENTSAge: 21 years of age or olderProfessional Appearance and Excellent Personal HygieneAvailability: May – September (Specific Start/End Dates are Flexible)Experience: 1 year in Customer Relations in Retail/Tourism/or Service Setting-or- 1 year in outdoor recreation, maintenance, or environmental field.Driver’s License valid through September 2019No Moving Violations within the last three yearsREQUIRED CERTIFICATIONSAdult/Child CPR and First AidBONUS SKILLSSewing, Custodial Arts, Carpentry, Food Preparation and Safety, Procurement or Purchasing, Multilingual (ASL Included)View Job Description -