Grande Denali Lodge & Denali Bluffs Hotel
Job List

Our Jobs

Our hotels are open from mid-May to mid-September.  Applicants must be available to work as much of the season as possible and priority will be given to those who can. 

Some positions require a 6 day work week.  Before you apply, please make sure that your dates of availability match the needs of the specific job for which you are applying. 

International students must apply first with a host agency in their home country.  We do not sponsor H2B visas.

  • AM Cook - Alpenglow (Grande)

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Line Cook (Chef de Partie)

    Reports To: Sous Chef/Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Hourly/Non-Exempt

     

    Supervises: None

    Overview:  Efficiently prepares menu items using standardized recipes and presentations for dining room service

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Set up and maintain station
    • Completion of HACCP Logs
    • Make sure all equipment is clean such as stovetop, grill, griddle, pizza oven etc
    • Use standard recipes and presentations as indicated
    • Prepare food for dining room service
    • Proper and safe handling of food and equipment
    • Keep work areas clean and sanitized at all times
    • Prepare station for next shift and complete prep lists
    • Wrap, label, and date all food products
    • Prep food as needed and for following shift
    • Prepare freezer pulls for following shift
    • Prepare prep list for following shift
    • Other duties as assigned

    Requirements

    • 2 years of kitchen experience
    • Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
    • Knowledge of proper FIFO and rotation procedures
    • Ability to operate standard kitchen equipment
    • Ability to safely lift and maneuver 50 lbs
    • Bending and lifting required
    • Communication skills required to work well with kitchen and service staff to insure excellent customer service
    • Ability to work as a team member

    Uniform

    • Jackets, pants, apron, and hat provided.
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • AM Cook - Mountaineer (Bluffs)

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Line Cook (Chef de Partie)

    Reports To: Sous Chef/Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Efficiently prepares menu items using standardized recipes and presentations for dining room service

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Set up and maintain station
    • Completion of HACCP Logs
    • Make sure all equipment is clean such as stovetop, grill, griddle, pizza oven etc
    • Use standard recipes and presentations as indicated
    • Prepare food for dining room service
    • Proper and safe handling of food and equipment
    • Keep work areas clean and sanitized at all times
    • Prepare station for next shift and complete prep lists
    • Wrap, label, and date all food products
    • Prep food as needed and for following shift
    • Prepare freezer pulls for following shift
    • Prepare prep list for following shift
    • Other duties as assigned

    Requirements

    • 2 years of kitchen experience
    • Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
    • Knowledge of proper FIFO and rotation procedures
    • Ability to operate standard kitchen equipment
    • Ability to safely lift and maneuver 50 lbs
    • Bending and lifting required
    • Communication skills required to work well with kitchen and service staff to insure excellent customer service
    • Ability to work as a team member

    Uniform

    • Jackets, pants, apron, and hat provided.
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • AM Server - Alpenglow (Grande)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Server AM/PM

    Reports To: Restaurant Manager

    Department: F&B

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide our guests with an above expectation experience, while utilizing suggestive selling and tools of trade to maximize check average.          

     

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Welcome and greet guests as the person assigned to take care of their meal.
    •  Make all our guests feel comfortable
    • Make recommendations to help guests enjoy the meal
    • Answer questions about our food, beverages and other restaurant services.
    • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
    • Deliver food and beverages from kitchen and bar to guests in a timely matter.
    • Perform side work at the start and end of each shift as required by service station assignment.
    • Maintain clean service areas.
    • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
    • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
    • Be ready and willing to assist fellow servers as situations arise.
    • Be ready and willing to assist bussers with clearing and resetting tables.
    • Thank guests for their visit and invite them to return.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager
    • Other duties as assigned.

    Requirements

    • Be able to communicate and understand the predominant language(s) of our guests.
    • Must have a basic knowledge of dining room and service procedures and functions.
    • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
    • Must complete ServSafe training or other food safety training as required.
    • Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • AM Server - Mountaineer (Bluffs)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Server AM/PM

    Reports To: Restaurant Manager

    Department: F&B

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide our guests with an above expectation experience, while utilizing suggestive selling and tools of trade to maximize check average.         

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Welcome and greet guests as the person assigned to take care of their meal.
    •  Make all our guests feel comfortable
    • Make recommendations to help guests enjoy the meal
    • Answer questions about our food, beverages and other restaurant services.
    • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
    • Deliver food and beverages from kitchen and bar to guests in a timely matter.
    • Perform side work at the start and end of each shift as required by service station assignment.
    • Maintain clean service areas.
    • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
    • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
    • Be ready and willing to assist fellow servers as situations arise.
    • Be ready and willing to assist bussers with clearing and resetting tables.
    • Thank guests for their visit and invite them to return.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager
    • Other duties as assigned.

    Requirements

    • Be able to communicate and understand the predominant language(s) of our guests.
    • Must have a basic knowledge of dining room and service procedures and functions.
    • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
    • Must complete ServSafe training or other food safety training as required.
    • Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Barista - Grande

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Barista

    Reports To: Restaurant Manager

    Department: F&B

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  This job contributes to Espresso Shop success by ensuring our service and standards are met. We do this by providing customers with prompt service, quality beverages and products.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Develops enthusiastically satisfied customers all of the time.
    • Welcomes and connects with every customer.
    • Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
    • Responds to customer needs and says thank you to every customer.
    • Provides quality beverages consistently for all customers
    • Prepares coffee beverages to standards.
    • Follows health, safety and sanitation guidelines for all products.
    • Follows store policy and procedures for operational flow at each station.
    • Follows standards for merchandising, stocking, rotating and storing products.
    • Performs cleaning tasks in accordance with the duty rosters and cleaning standards
    • Presents oneself professionally and demonstrates clear communication
    • Follows cash handling procedures and cash register policies.
    • Follows inventory stocking and recording guidelines.
    • Contributes to goals for increasing sales and improving profits.

    Requirements

    • Be able to communicate and understand the predominant language(s) of our guests.
    • Must have a basic knowledge of service procedures and functions.
    • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to safely lift and easily maneuver trays of food frequently weighing up to 30 pounds.
    • Must complete ServSafe training or other food safety training as required.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Bartender - Alpenglow (Grande)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Bartender

    Reports To: Restaurant Manager

    Department: F&B

    FLSA Status:  Hourly/Non-Exempt

    Supervises: None

    Overview:  Provide timely, accurate and friendly service while preparing the highest quality beverages for our guests.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Take beverage orders from guests and servers.
    • Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes.
    • Learns the names and personally recognize our regulars.
    • Record drink orders accurately and immediately after receipt into the Micros system.
    • Accept guest payment, process credit card charges and make change (if applicable).
    • Wash and sterilize glassware.
    • Prepare garnishes for drinks
    • Replenish snacks, appetizers for bar patrons.
    • Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
    • Clear and reset tables in bar area.
    • Present drink menus, make recommendations and answer questions regarding beverages.
    • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
    • Receive and serve food orders to guests seated at the bar.
    • Report all equipment problems and bar maintenance issues to Restaurant Manager.
    • Assist the restocking and replenishment of bar inventory and supplies.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager 
    • Other  duties as assigned

    Requirements

    • Be at least 21 years of age.
    • Be able to communicate and understand the predominant language(s) of our guests.
    • Have working knowledge of beer, wine and liquor and common drink recipes.
    • Possess basic math skills and have the ability to handle money and operate a cash register.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to reach, bend, stoop and frequently lift up to 50 pounds.
    • Must complete ServSafe training or other food safety training as required.
    • Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Bartender - Mountaineer (Bluffs)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Bartender

    Reports To: Restaurant Manager

    Department: F&B

    FLSA Status:  Hourly/Non-Exempt

    Supervises: None

    Overview:  Provide timely, accurate and friendly service while preparing the highest quality beverages for our guests.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Take beverage orders from guests and servers.
    • Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes.
    • Learns the names and personally recognize our regulars.
    • Record drink orders accurately and immediately after receipt into the Micros system.
    • Accept guest payment, process credit card charges and make change (if applicable).
    • Wash and sterilize glassware.
    • Prepare garnishes for drinks
    • Replenish snacks, appetizers for bar patrons.
    • Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
    • Clear and reset tables in bar area.
    • Present drink menus, make recommendations and answer questions regarding beverages.
    • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
    • Receive and serve food orders to guests seated at the bar.
    • Report all equipment problems and bar maintenance issues to Restaurant Manager.
    • Assist the restocking and replenishment of bar inventory and supplies.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager 
    • Other  duties as assigned

    Requirements

    • Be at least 21 years of age.
    • Be able to communicate and understand the predominant language(s) of our guests.
    • Have working knowledge of beer, wine and liquor and common drink recipes.
    • Possess basic math skills and have the ability to handle money and operate a cash register.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to reach, bend, stoop and frequently lift up to 50 pounds.
    • Must complete ServSafe training or other food safety training as required.
    • Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Busser - Alpenglow (Grande)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Busser

    Reports To: Restaurant Manager

    Department: F&B

    FLSA Status:  Hourly/Non-Exempt

    Supervises: None

    Overview:  Serve restaurant guests bread, water and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables between seatings

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Obtain service area assignment at the beginning of each shift.
    • Promptly greet guests as they are seated and bring bread, butter and water to table.
    • Remove used tableware between courses and provide tableware for next course.
    • Clear tables after guests leave tables.
    • Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
    • Between seatings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
    • Respond appropriately to guest requests. Communicate guest requests to server as needed.
    • Communicate with server and hostess to assure efficient seating, table utilization and customer service.
    • Assist server as needed with food delivery, especially with large parties and during peak periods.
    • Thank guests as they are leaving
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager
    • Other  duties as assigned

    Requirements

    • Have working knowledge of the predominant language(s) of our guests.
    • Be able to lift, reach, bend and stoop.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Must complete food safety training as required.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

     

    View Job Description
  • Busser/Host - Mountaineer (Bluffs)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Busser/Host

    Reports To: Restaurant Manager

    Department: F&B

    FLSA Status:  Hourly/Non-Exempt

    Supervises: None

    Overview:  Serve restaurant guests bread, water and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables between seatings.  Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests.  Assist in providing exceptional guest service during the entire meal.   

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Obtain service area assignment at the beginning of each shift.
    • Warmly and graciously greet all guests upon arrival.
    • When immediate seating is limited, record guest names and number of people in party.
    • Provide guests with estimated waiting time.
    • Call out name and number of party when tables become available.
    • Accommodate special seating requests for guests whenever possible.
    • Create daily seating plan action keeping in mind large groups, tour arrival times and service sections.
    • Seat guests based on stated preferences while balancing customer flow in service stations.
    • Upon seating, offer guests a menu and inform them of their server’s name.
    • Inspect table for proper presentation and completeness. 
    • Assist with service, clear and re-set tables as needed, assist with running food.
    • Communicate with the expediter regarding status of current “open menus”.
    • Relay messages to servers and bussers as needed.
    •  
    • Remove used tableware between courses and provide tableware for next course.
    • Clear tables after guests leave tables.
    • Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
    • Between seatings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
    • Respond appropriately to guest requests. Communicate guest requests to server as needed.
    • Communicate with server and hostess to assure efficient seating, table utilization and customer service.
    • Assist server as needed with food delivery, especially with large parties and during peak periods.
    • Thank guests as they are leaving and invite them to return.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager
    • Other  duties as assigned

    Requirements

    • Have working knowledge of the predominant language(s) of our guests.
    • Be able to lift, reach, bend and stoop.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Must complete food safety training as required.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • Cafe Worker/Barista - Bluffs

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    For the Position of:   Café Worker

    Reports To:   Perky Moose Café Manager, F&B Management

    Department:   F&B

    FLSA Status:    Seasonal/Hourly/Non-Exempt

    Purpose of the Position:   This job contributes to the Perky Moose Pantry and Café success by ensuring our service and standards are met. We do this by providing customers with prompt service, quality beverages and products.

    Overview:   When the following actions and results are observed, your guests, your fellow employees and your manager(s) will see and know this about you:

    Your Guests will observe:

    • That when encountered, they will always receive a friendly smile and warm welcome from you.
    • That if they have any questions regarding the Hotel or its services, you can provide answers and assistance, or direct them to someone you know who can help them.
    • That they are provided with exceptional customer service.
    • That all areas are cleaned and organized.
    • That they are greeted and served promptly.

    Your Fellow Employees and Manager(s) will observe:

    • That you are punctual, reliable and always punch in on time for your scheduled shifts
    • That you always follow the Hotel’s requirements and standards for personal grooming and appearance.
    • That you always arrive to work wearing your uniform and name tag.
    • That your uniform attire is always clean, not wrinkled or torn, and in good condition.
    • That you always exhibit a friendly, kind, professional and cooperative attitude.
    • That you always obtain and achieve your daily goals as set by your Manager(s).
    • That you can work well and efficiently under pressure.
    • That you always clock in and out properly for your lunch break.
    • That you are an excellent “Team” member, always ready to assist your fellow employees to achieve their daily goals, no matter their specific duties and assignments.  
    • That you always complete your shift and duties on time with your schedule.
    • That you always punch out before you leave.
    • That managers and fellow employees are treated with courtesy and respect.
    • That you follow all company policies and procedures.
    • That you obey all state and federal laws.
    • That you are always in accordance with the Code of Ethics and Standards of Conduct for all employees
    • That you develops enthusiastically satisfied customers all of the time.
    • That you welcome and connect with every customer.
    • That you discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
    • That you respond to customer needs and says thank you to every customer.
    • That you provide quality meals and beverages consistently for all customers and that they are prepared to Café and management standards.
    • That you follow health, safety and sanitation guidelines for all products.
    • That you follow store policy and procedures for operational flow at each station.
    • That you follow standards for merchandising, stocking, rotating and storing products.
    • That you perform cleaning tasks in accordance with the duty rosters and cleaning standards.
    • That you present yourself professionally and demonstrate clear communication.
    • That you follow cash handling procedures and cash register policies.
    • That you follow inventory stocking and recording guidelines.
    • That you contribute to goals for increasing sales and improving profits.
    • That you complete all other duties as assigned.

    Requirements:

    • The ability to work independently as well as part of a team, with various personalities and cultures, and always with a positive attitude.
    • Ability to communicate effectively with both co-workers and guests.
    • Ability to stand for up to 8 hours.
    • Ability to work approximately 40-48 hours per week (unless hired on a “Part-Time” basis.)
    • Ability to safely lift up to 50 pounds, and be able to bend, lift boxes, fold linen, push carts and climb stairs.
    • Willing to work extra hours, various shifts, split shifts, and on holidays and weekends.
    • CPR and/or First Aid training desirable.
    • Be at least 21 years of age.
    • Be able to communicate and understand the predominant language(s) of our guests.
    • Must have a basic knowledge of service procedures and functions.
    • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
    • Must complete ServSafe training or other food safety training as required.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.
    • Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.

    Uniform

    • Shirts and nametags will be provided to you by the Hotel.
    • You will need to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt.
    • You will be responsible to wash and iron your own uniforms.

     

    View Job Description
  • Chef de Cuisine (Location Chef) Bluffs Hotel

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    For the Position of:   Chef de Cuisine

    Reports To:   Executive Chef

    Department:   Kitchen  - Grande/Bluffs

    FLSA Status:    Seasonal/Hourly/Non-Exempt

     

    Purpose of the Position:   To assist the executive chef in all gametes of running a professional kitchen.

     

    Overview:  

    When the following actions and results are observed, your guests, your fellow employees, and your manager(s) will know this about you:

     

     

    Your Guests will observe:

    • That all food production; including that used for restaurant, group meals, functions, employee dining is of the upmost quality, prepared in a clean and sanitary environment.
    • That when encountered by guests and staff, they will always receive a friendly smile and warm welcome from you.
    • That if they have any questions regarding the Hotel or its services, you can provide answers and assistance, or direct them to someone you know who can help them.

     

    Your Fellow Employees and Manager(s) will observe:

    • That you assure that food preparation is precise, economical and technically correct to Executive Chefs standards and practices.
    • That all kitchen employees are well trained and knowledgeable about their specific job requirements.
    • That your interaction with all employees is respectful at all times.
    • That all kitchen staff is trained efficiently with standardized recipes and presentations.
    • That you share extensive knowledge of preparing food from scratch.
    • That you oversee a proper rotation of all prepared foods for all meal periods.
    • That you communicate expectations with kitchen and service staff to insure excellent customer service and expectations.
    • That you ensure proper respect, sanitation, and handling of food and equipment.
    • That you are properly prepped for each shift and that you never 86 any item if product is in house.
    • That all kitchen work areas are kept clean and sanitized at all times.
    • That consistency and accuracy are exemplified through all food preparation based on recipe utilization.
    • That you work closely with executive chef and restaurant managers to create and maintain proper flow and guest satisfaction.
    • That you take on other duties as assigned.
    • That you are punctual, reliable and always punch in on time for your scheduled shifts
    • That you always follow the Hotel’s requirements and standards for personal grooming and appearance.
    • That you always arrive to work wearing your uniform and name tag.
    • That your uniform attire is always clean, not wrinkled or torn, and in good condition.
    • That you always exhibit a friendly, kind, professional and cooperative attitude.
    • That you always obtain and achieve your daily goals as set by your Manager(s).
    • That you can work well and efficiently under pressure.
    • That you always clock in and out properly for your lunch break.
    • That you are an excellent “Team” member, always ready to assist your fellow employees to achieve their daily goals, no matter their specific duties and assignments.  
    • That you always complete your shift and duties on time with your schedule.
    • That you always punch out before you leave.

     

     

    Requirements:

    • 2 years kitchen management experience.
    • Culinary degree preferred
    • Knowledge of proper and up to date food handling and health standards.(Alaska Food Worker Card or Serv Safe)
    • Ability to operate standard equipment.
    • Ability to lift and maneuver 50 lb.
    • Ability to work as a team member with kitchen and service staff.
    • Bending and lifting required

     

     

    Uniform

    Jackets, pants, apron, and hat provided.

    Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts

    Employee is responsible to wash and iron the uniform

    Employee must look sharp and be clean upon arrival to shift

    View Job Description
  • Dish Machine Operator - Alpenglow (Grande)

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Dish Machine Operator/Kitchen Helper

    Reports To: Sous Chef/Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Provide clean and sanitized plate ware, cookware, and utensils to the restaurant and kitchen operations

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Set up an maintain dish machine and dishwashing stations
    • Clean, sanitize, wipe down and dry all surface areas in dish room
    • Wash all plate ware, glassware, cookware and utensils
    • Spot check all wares from dish machine for cleanliness
    • Keep floors and equipment clean and free of debris
    • Leave station clean and ready for next shift
    • Drain and de-lime machine and refill for next shift
    • Leave dish area empty of dirty dishes and small wares
    • Turn off dish machine, hot water heater and thoroughly clean inside of dish machine including screens and sprayers
    • Log dish machine temperatures daily
    • Assist with receiving deliveries
    • Keep loading dock area free of boxes and bags
    • Remove garbage from kitchen when necessary
    • Pull floor mats and sweep floors
    • Other duties as assigned

    Requirements

    • Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card)
    • Ability to operate standard kitchen equipment
    • Ability to safely lift and maneuver 50 lbs.
    • Ability to work as a team member
    • Self motivated

    Uniform

    • Shirt, pants, apron and hat provided
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Dish Machine Operator - Mountaineer (Bluffs)

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Dish Machine Operator/Kitchen Helper

    Reports To: Sous Chef/Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Provide clean and sanitized plate ware, cookware, and utensils to the restaurant and kitchen operations

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Set up an maintain dish machine and dishwashing stations
    • Clean, sanitize, wipe down and dry all surface areas in dish room
    • Wash all plate ware, glassware, cookware and utensils
    • Spot check all wares from dish machine for cleanliness
    • Keep floors and equipment clean and free of debris
    • Leave station clean and ready for next shift
    • Drain and de-lime machine and refill for next shift
    • Leave dish area empty of dirty dishes and small wares
    • Turn off dish machine, hot water heater and thoroughly clean inside of dish machine including screens and sprayers
    • Log dish machine temperatures daily
    • Assist with receiving deliveries
    • Keep loading dock area free of boxes and bags
    • Remove garbage from kitchen when necessary
    • Pull floor mats and sweep floors
    • Other duties as assigned

    Requirements

    • Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card)
    • Ability to operate standard kitchen equipment
    • Ability to safely lift and maneuver 50 lbs.
    • Ability to work as a team member
    • Self motivated

    Uniform

    • Shirt, pants, apron and hat provided
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Employee Dining - Attendant

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: EDR Attendant

    Reports To: EDR Cook/Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  The EDR Attendant is responsible for the set-up, service, and cleaning of employee dining room.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Monitor food station temperatures
    • Set up EDR food stations and keep trays full from kitchen
    • Make sure EDR station and area is clean
    • Work with Cooks and Chef de Cuisine
    • Maintain knowledge of EDR daily menu
    • Clean and sanitize all EDR areas including tables, chairs, floor, food storage areas, restrooms.
    • Other duties as assigned

    Requirements

    • Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
    • Ability to operate standard kitchen equipment
    • Ability to safely lift and maneuver 50 lbs.
    • Ability to stand for 7-8 hours
    • Ability to work as a team member
    • Self motivated

    Uniform

    • Jacket,  pants, apron  and hat provided
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

     

     

    View Job Description
  • Employee Dining - Chef

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Chef de Cuisine EDR

    Reports To: Executive Chef

    Department: F&B, Kitchen

    FLSA Status: Salaried/Exempt

    Supervises: EDR Cooks, EDR Attendants, Dish Machine Operators

    Overview:  Oversees all foodservice operations of Employee Dining Room.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Supervise all EDR staff.
    • Responsible for creating weekly staff scheduling
    • Understand and train staff efficiently with standardized recipes and presentations.
    • Extensive knowledge of preparing food from scratch, menu creation, and costing.
    • Responsible for all food purchases from multiple purveyors, and overseeing proper rotation.
    • Responsible for controlling food and labor cost based on budget.
    • Communicate expectations with staff to insure excellent service and expectations.
    • Proper and sanitation and handling of food and equipment.
    • Prep food as needed and for following shift.
    • Keep work areas clean and sanitized at all times.
    • Use standard recipes and presentations as indicated.
    • Participate in weekly inventories with Cooks.
    • Other duties as assigned.

    Requirements

    • 2 years kitchen management experience.
    • Culinary degree preferred
    • Knowledge of proper and up to date food handling and health standards.(Alaska Food Worker Card or Serv Safe)
    • Ability to operate standard equipment.
    • Ability to lift and maneuver 50 lb.
    • Ability to work as a team member with kitchen and service staff.
    • Bending and lifting required

    Uniform

    • Jackets, pants, apron, and hat provided.
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Employee Dining - Cook

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: EDR Cook

    Reports To: Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Prepare menu items for EDR. Prep food for following shift and as needed.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Prepare menu items for EDR service.
    • Work efficiently with standardized recipes and presentations.
    • Communicate with kitchen and service staff to insure excellent service.
    • Demonstrate proper use and handling of food and equipment.
    • Set up and maintain station.
    • Prep food as needed and for following shift.
    • Demonstrate proper and safe handling of food and equipment.
    • Keep work areas clean and sanitized at all times.
    • Complete closing duties for the evening:
      • Clean and sanitize all work surfaces.
      • Wrap, label, and date all food products.
      • Clean all equipment used.
      • Pull floor mats and sweep floors.
      • Do Freezer pulls for next shift.
      • Make prep list for following shift
      • Make sure all kitchen equipment is off.
    • Participate in weekly inventories.
    • Other duties as assigned.

    Requirements

    • 2 years kitchen experience.
    • Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
    • Ability to operate standard equipment.
    • Ability to lift and maneuver 50 lb.
    • Ability to work as a team member with kitchen and service staff.
    • Work approximately 30 to 40 hours per week.
    • Bending and lifting required.

    Uniform

    • Jackets, pants, apron, and hat provided.
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Expo/Food Runner

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Expeditor

    Reports To: Sous Chef/Executive Chef

    Department:

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Work as a liaison between kitchen and front of the house staff to ensure that outgoing food is presentable for customers

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Expedite food from the pick-up window on trays ready for the front of the house staff.
    • Ensure outgoing food is presentable to customers.
    • Be the communication link between the kitchen and the front of the house staff.
    • Work efficiently with standardized recipes and presentations.
    • Proper use and handling of food and equipment.
    • Set up expeditor station for the shift.
    • Tray up food and proper condiments
    • Follow and complete prep list each day.
    • Maintain standard par stocks.
    • Use standard recipes and presentations as indicated.
    • Keep work areas and equipment clean and sanitized.
    • Freezer pulls for following shift.
    • Wrap, label, and date all food products.
    • Prepare prep list for following shift.
    • Other duties as assigned.

    Requirements

    • Prior kitchen experience.
    • Knowledge of proper and up to date food handling and health standards.(Alaska Food Worker Card/ServSafe)
    • Ability to operate standard kitchen equipment safely.
    • Ability to lift and maneuver 50 lb. safely.
    • Ability to work as a team member with kitchen and service staff.
    • Excellent time management skills.
    • Self motivated.
    • Work approximately 30 to 40 hours per week.
    • Bending and lifting required

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Host - Alpenglow (Grande)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Host/Hostess

    Reports To: Restaurant Manager

    Department: F&B

    FLSA Status:  Hourly/Non-Exempt

    Supervises: None

    Overview:  Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests.  Assist in providing exceptional guest service during the entire meal.                       

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Warmly and graciously greet all guests upon arrival.
    • When immediate seating is limited, record guest names and number of people in party.
    • Provide guests with estimated waiting time.
    • Call out name and number of party when tables become available.
    • Accommodate special seating requests for guests whenever possible.
    • Create daily seating plan action keeping in mind large groups, tour arrival times and service sections.
    • Seat guests based on stated preferences while balancing customer flow in service stations.
    • Upon seating, offer guests a menu and inform them of their server’s name.
    • Inspect table for proper presentation and completeness. 
    • Assist with service, clear and re-set tables as needed, assist with running food.
    • Communicate with the expediter regarding status of current “open menus”.
    • Relay messages to servers and bussers as needed.
    • Thank guests as they leave and invite them to return.

    Requirements

    • Previous guest experience preferred.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to communicate clearly and effectively in the predominant language(s) of our guests.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Intrax/CIEE/J1

    Food and Beverage - BOH
    Food and Beverage
    View Job Description
  • Intrax/CIEE/J1

    Food and Beverage - FOH
    Food and Beverage
    View Job Description
  • PM Cook - Alpenglow (Grande)

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Line Cook (Chef de Partie)

    Reports To: Sous Chef/Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Efficiently prepares menu items using standardized recipes and presentations for dining room service

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Set up and maintain station
    • Completion of HACCP Logs
    • Make sure all equipment is clean such as stovetop, grill, griddle, pizza oven etc
    • Use standard recipes and presentations as indicated
    • Prepare food for dining room service
    • Proper and safe handling of food and equipment
    • Keep work areas clean and sanitized at all times
    • Prepare station for next shift and complete prep lists
    • Wrap, label, and date all food products
    • Prep food as needed and for following shift
    • Prepare freezer pulls for following shift
    • Prepare prep list for following shift
    • Other duties as assigned

    Requirements

    • 2 years of kitchen experience
    • Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
    • Knowledge of proper FIFO and rotation procedures
    • Ability to operate standard kitchen equipment
    • Ability to safely lift and maneuver 50 lbs
    • Bending and lifting required
    • Communication skills required to work well with kitchen and service staff to insure excellent customer service
    • Ability to work as a team member

    Uniform

    • Jackets, pants, apron, and hat provided.
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • PM Cook - Mountaineer (Bluffs)

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Line Cook (Chef de Partie)

    Reports To: Sous Chef/Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Efficiently prepares menu items using standardized recipes and presentations for dining room service

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Set up and maintain station
    • Completion of HACCP Logs
    • Make sure all equipment is clean such as stovetop, grill, griddle, pizza oven etc
    • Use standard recipes and presentations as indicated
    • Prepare food for dining room service
    • Proper and safe handling of food and equipment
    • Keep work areas clean and sanitized at all times
    • Prepare station for next shift and complete prep lists
    • Wrap, label, and date all food products
    • Prep food as needed and for following shift
    • Prepare freezer pulls for following shift
    • Prepare prep list for following shift
    • Other duties as assigned

    Requirements

    • 2 years of kitchen experience
    • Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
    • Knowledge of proper FIFO and rotation procedures
    • Ability to operate standard kitchen equipment
    • Ability to safely lift and maneuver 50 lbs
    • Bending and lifting required
    • Communication skills required to work well with kitchen and service staff to insure excellent customer service
    • Ability to work as a team member

    Uniform

    • Jackets, pants, apron, and hat provided.
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • PM Server - Alpenglow (Grande)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Server AM/PM

    Reports To: Restaurant Manager

    Department: F&B

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide our guests with an above expectation experience, while utilizing suggestive selling and tools of trade to maximize check average.         

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Welcome and greet guests as the person assigned to take care of their meal.
    •  Make all our guests feel comfortable
    • Make recommendations to help guests enjoy the meal
    • Answer questions about our food, beverages and other restaurant services.
    • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
    • Deliver food and beverages from kitchen and bar to guests in a timely matter.
    • Perform side work at the start and end of each shift as required by service station assignment.
    • Maintain clean service areas.
    • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
    • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
    • Be ready and willing to assist fellow servers as situations arise.
    • Be ready and willing to assist bussers with clearing and resetting tables.
    • Thank guests for their visit and invite them to return.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager
    • Other duties as assigned.

    Requirements

    • Be able to communicate and understand the predominant language(s) of our guests.
    • Must have a basic knowledge of dining room and service procedures and functions.
    • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
    • Must complete ServSafe training or other food safety training as required.
    • Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • PM Server - Mountaineer (Bluffs)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Server AM/PM

    Reports To: Restaurant Manager

    Department: F&B

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide our guests with an above expectation experience, while utilizing suggestive selling and tools of trade to maximize check average.         

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Welcome and greet guests as the person assigned to take care of their meal.
    •  Make all our guests feel comfortable
    • Make recommendations to help guests enjoy the meal
    • Answer questions about our food, beverages and other restaurant services.
    • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
    • Deliver food and beverages from kitchen and bar to guests in a timely matter.
    • Perform side work at the start and end of each shift as required by service station assignment.
    • Maintain clean service areas.
    • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
    • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
    • Be ready and willing to assist fellow servers as situations arise.
    • Be ready and willing to assist bussers with clearing and resetting tables.
    • Thank guests for their visit and invite them to return.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager
    • Other duties as assigned.

    Requirements

    • Be able to communicate and understand the predominant language(s) of our guests.
    • Must have a basic knowledge of dining room and service procedures and functions.
    • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
    • Must complete ServSafe training or other food safety training as required.
    • Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
    • Employee must be able to follow standard operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Perky Moose Cafe Manager

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    For the Position of:   Perky Moose Pantry & Café Manager

    Reports To:   F&B Manager/Chef de Cuisine

    Department:   F&B

    FLSA Status:    Salaried/Exempt

    Purpose of the Position: Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation related to restaurant operations.

    Overview:   When the following actions and results are observed, your guests, your fellow employees and your manager(s) will see and know this about you:

    Your Guests will observe:

    • That when encountered, they will always receive a friendly smile and warm welcome from you.
    • That if they have any questions regarding the Hotel or its services, you can provide answers and assistance, or direct them to someone you know who can help them.
    • That all guests feel welcome and are given responsive, friendly and courteous service at all times.
    • That all food, beverages, and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards
    • That you contain complete knowledge of all of our food, beverages, spirits, and all services offered

    Your Fellow Employees and Manager(s) will observe:

    • That you are punctual, reliable and always punch in on time for your scheduled shifts
    • That you always follow the Hotel’s requirements and standards for personal grooming and appearance.
    • That you always arrive to work wearing your uniform and name tag.
    • That your uniform attire is always clean, not wrinkled or torn, and in good condition.
    • That you always exhibit a friendly, kind, professional and cooperative attitude.
    • That you always obtain and achieve your daily goals as set by your Manager(s).
    • That you can work well and efficiently under pressure.
    • That you always clock in and out properly for your lunch break.
    • That you are an excellent “Team” member, always ready to assist your fellow employees to achieve their daily goals, no matter their specific duties and assignments.  
    • That you always complete your shift and duties on time with your schedule.
    • That you always punch in and out accordingly for shifts and breaks.
    • That you understand completely all policies, procedures, standards, specifications, guidelines and training programs.
    • That you achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
    • That you control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
    • That you make employment and termination decisions consistent with federal and state laws; consult F&B Director for guidelines; consult Director of Lodging, Assistant General manager and/or Human Resources as needed 
    • That you fill in where needed to ensure guest service standards and efficient operations.
    • That you train and continually strengthen staff in all areas of the café and professional development.
    • That you prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
    • That you ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
    • That you oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
    • That you schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and that labor cost objectives are met.
    • That you are knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
    • That you provide advice and suggestions to F&B Management as needed.
    • That you ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
    • That staff is providing quality meals and beverages consistently for all customers and that they are prepared to Café and management standards.
    • That inventories and ordering are conducted in a timely and efficient manner.

    Requirements:

    • The ability to work independently as well as part of a team, with various personalities and cultures, and always with a positive attitude.
    • Ability to communicate effectively with both co-workers and guests.
    • Ability to stand for up to 8 hours.
    • Ability to work approximately 50-60 hours per week (unless hired on a “Part-Time” basis.)
    • Ability to safely lift up to 50 pounds, and be able to bend, lift boxes, fold linen, push carts and climb stairs.
    • Willing to work extra hours, various shifts, split shifts, and on holidays and weekends.
    • CPR and/or First Aid training desirable.
    • Be at least 21 years of age.
    • Be able to communicate and understand the predominant language(s) of the guests and restaurant’s trading area.
    • Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
    • Possess excellent basic math skills and have the ability to operate a cash register or POS system.
    • Must complete ServSafe training or other food safety training as required.
    • Employee must be able to follow safe operating procedures and maintain a safe work environment.
    • Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
    View Job Description
  • Prep Cook - Alpenglow (Grande)

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Prep Cook

    Reports To: Sous Chef/Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  To support front-line cooks by preparing foods and maintaining adequate stock for current production levels

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Follow and complete prep list each shift
    • Use standard recipes and presentations as indicated
    • Prep food on demand for front line
    • Proper and safe handling of food and equipment
    • Keep work areas clean and sanitized at all times
    • Maintain standard par stocks
    • Prepping raw foods for use in final plate presentations
    • Prepare station for next shift
    • Wrap, label, and date all food products
    • Update prep list for following shift
    • Assist with receiving deliveries
    • Other duties as assigned

    Requirements

    • Prior kitchen experience
    • Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or  ServSafe)
    • Knowledge of proper FIFO and rotation procedures
    • Ability to operate standard kitchen equipment
    • Ability to safely lift and maneuver 50 lbs
    • Bending and lifting required
    • Communication skills required to work well with kitchen and service staff to insure excellent customer service
    • Ability to work as a team member

    Uniform

    • Jackets, pants, apron, and hat provided.
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Prep Cook - Mountaineer (Bluffs)

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Prep Cook

    Reports To: Sous Chef/Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  To support front-line cooks by preparing foods and maintaining adequate stock for current production levels

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Follow and complete prep list each shift
    • Use standard recipes and presentations as indicated
    • Prep food on demand for front line
    • Proper and safe handling of food and equipment
    • Keep work areas clean and sanitized at all times
    • Maintain standard par stocks
    • Prepping raw foods for use in final plate presentations
    • Prepare station for next shift
    • Wrap, label, and date all food products
    • Update prep list for following shift
    • Assist with receiving deliveries
    • Other duties as assigned

    Requirements

    • Prior kitchen experience
    • Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or  ServSafe)
    • Knowledge of proper FIFO and rotation procedures
    • Ability to operate standard kitchen equipment
    • Ability to safely lift and maneuver 50 lbs
    • Bending and lifting required
    • Communication skills required to work well with kitchen and service staff to insure excellent customer service
    • Ability to work as a team member

    Uniform

    • Jackets, pants, apron, and hat provided.
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Restaurant Manager - Alpenglow (Grande)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Restaurant Manager

    Reports To: F&B Director/Executive Chef

    Department: F&B

    FLSA Status:  Salaried/Exempt

    Supervises: Restaurant and bar staff

    Overview:  Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation related to restaurant operations.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
    • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
    • Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
    • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
    • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
    • Make employment and termination decisions consistent with federal and state laws; consult F&B Director for guidelines; consult Director of Lodging, Assistant General manager and/or Human Resources as needed  
    • Fill in where needed to ensure guest service standards and efficient operations.
    • Continually strengthen staff in all areas of professional development.
    • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
    • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
    • Ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
    • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
    • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and that labor cost objectives are met.
    • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
    • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
    • Provide advice and suggestions to F&B Director as needed.

    Requirements

    • Be at least 21 years of age.
    • Be able to communicate and understand the predominant language(s) of the guests and restaurant’s trading area.
    • Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
    • Possess excellent basic math skills and have the ability to operate a cash register or POS system.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to reach, bend, stoop and frequently lift up to 50 pounds.
    • Must have the stamina to work 50 to 60 hours per week.
    • Must complete ServSafe training or other food safety training as required.
    • Employee must be able to follow safe operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Restaurant Manager - Mountaineer (Bluffs)

    Food and Beverage - FOH
    Food and Beverage

    Apply Now

    Job Title: Restaurant Supervisor

    Reports To: F&B Director

    Department: F&B

    FLSA Status:  Salaried/Exempt

    Supervises: Restaurant and bar staff

    Overview:  Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation related to restaurant operations.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
    • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
    • Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
    • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
    • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
    • Make employment and termination decisions consistent with federal and state laws; consult F&B Director for guidelines; consult Director of Lodging, Assistant General manager and/or Human Resources as needed  
    • Fill in where needed to ensure guest service standards and efficient operations.
    • Continually strengthen staff in all areas of professional development.
    • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
    • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
    • Ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
    • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
    • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and that labor cost objectives are met.
    • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
    • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
    • Provide advice and suggestions to F&B Director as needed.

    Requirements

    • Be at least 21 years of age.
    • Be able to communicate and understand the predominant language(s) of the guests and restaurant’s trading area.
    • Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
    • Possess excellent basic math skills and have the ability to operate a cash register or POS system.
    • Be able to work in a standing position for long periods of time (up to 5 hours).
    • Be able to reach, bend, stoop and frequently lift up to 50 pounds.
    • Must have the stamina to work 50 to 60 hours per week.
    • Must complete ServSafe training or other food safety training as required.
    • Employee must be able to follow safe operating procedures and maintain a safe work environment.

    Uniform

    • Shirts and nametag will be provided
    • Employee needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Sous Chef

    Food and Beverage - BOH
    Food and Beverage

    Apply Now

    Job Title: Sous Chef (AM/PM)

    Reports To: Chef de Cuisine

    Department: F&B, Kitchen

    FLSA Status: Salaried/Exempt

    Supervises: Kitchen staff including cooks and dish machine operators

    Overview:  Oversee general operation of the kitchen

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Oversee and participate in the preparation of menu items for dining room service.
    • Instruct Line Cooks and Prep Cooks in their duties. 
    • Develop daily specials
    • Work to provide standardized presentations in an efficient and timely manner. 
    • Interface with service staff to provide excellent customer service. 
    • Insure and instruct in the proper use and handling of food and equipment. 
    • Act in the Chef's absence. 
    • Assist with training and education of service staff in menu content. 
    • Assist with presentation development, maintaining budgeted food and labor costs. 
    • Oversee staff insuring productivity and safety.
    • Use and insure use of standard preparations and presentations as indicated
    • Supervise menu and shift change over.
    • Insure proper use and handling of food and equipment.
    • Coordinate with service staff through communications and expediting orders.  
    • Keep work areas clean and sanitized at all times.
    • Conduct weekly inventory and order needed items.
    • Meet with kitchen and service staff daily for "game plan" development.
    • Discipline staff as needed   
    • Other duties as assigned.

    Requirements

    • Graduate of Culinary School.
    • Two years kitchen operation and staff management experience.
    • Self motivated.
    • Able to work without supervision.
    • Ability to operate standard equipment safely.
    • Requires lifting and bending
    • Ability to lift 35 lbs.
    • Ability to work as a team member with kitchen and service staff
    • Work approximately 40 to 50 hours per week.

    Uniform

    • Jackets, pants, apron, and hat provided.
    • Employee needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Landscaper

    Maintenance
    Maintenance

    Apply Now

    Job Title: Landscaper   

    Reports To: Maintenance Manager/Maintenance Asst. Mgr

    Department: Maintenance

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview: Responsible for the daily landscaping of lodge and hotel property

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Do walk-through of grounds
    • Be proactive in finding solutions for problems and for improving the property
    • Look for and pickup trash: at dumpsters, parking lots, on lodge trails, decks and employee housing
    • Follow all safety guidelines and precautions
    • Practice the safe use and handling of all tools and equipment
    • Cut, pile and stock firewood as necessary
    • Water and fertilize indoor plans per guidelines 
    • Water, weed and fertilize outside plants, flower beds and lawns per guidelines
    • Mow and trim lawns per guidelines
    • Perform equipment cleaning and maintenance per guidelines
    • Keep clean and maintain main front steps, roadway and ditches
    • Install mosquito donuts as necessary
    • Respond to maintenance requests when assigned
    • Assist with maintenance projects
    • Work closely with all lodge departments to provide excellent customer service
    • Other duties as assigned

    Requirements

    • Previous maintenance or landscaping experience preferred
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Self-motivated, detail oriented and a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to communicate effectively with coworkers and guests
    • Ability to stand 8 hours
    • Work approximately 40-48 hours per week
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Must  be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
    • Ability to lift fifty pounds, Requires bending, lifting, folding and stair climbing

    Uniform

    • Shirts and nametag will be provided  
    • Employee needs to provide black pants (not athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Maintenance

    Maintenance
    Maintenance

    Apply Now

    Job Title: Maintenance Worker  

    Reports To: Maintenance Manager/Maintenance Asst. Mgr

    Department: Maintenance

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview: Responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and employees.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Perform standard daily lodge and hotel usage and safety checks
    • Respond to maintenance requests
    • Assist with maintenance projects
    • Communicate daily with front desk and respond to immediate needs
    • Practice the safe use and handling of all tools and equipment
    • Follow all safety guidelines and precautions
    • Ensure grounds and landscaping areas are well kept at all times
    • Work closely with all lodge and hotel departments to provide excellent customer service
    • Other duties as assigned

    Requirements

    • Prior maintenance and construction experience
    • Ability to use various hand and power tools safely
    • Should have basic understanding of electrical, plumbing and carpentry concepts
    • HVAC experience, mechanical aptitude, and troubleshooting abilities would be helpful
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
    • Self-motivated, detail oriented and a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to communicate effectively with coworkers and guests
    • Ability to stand 8 hours
    • Work approximately 40-48 hours per week
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Must  be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
    • Ability to grasp, bend, and stoop, push or pull heavy loads weighing up to seventy five  lbs., and lift and/or carry or otherwise move packages, and boxes weight up to 50 pounds
    • Able to climb stairs and ladder
    • CPR and/or First Aid training desirable

    Uniform

    • Shirts and nametag will be provided  
    • Employee needs to provide black pants (not athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift

     

    View Job Description
  • Water Treatment Plant Operator

    Maintenance
    Maintenance

    Apply Now

    Water Treatment Plant Operator

     

    Alaska Certified Level 2

     

    Must have experience with surface water, and reverse osmosis.

     

    Hours will be split between water treatment and general hotel maintenance.

    View Job Description
  • Asst Housekeeping Mgr - Bluffs

    Housekeeping
    Rooms/Guest Services
    View Job Description
  • Bell Staff - Bluffs

    Guest Services
    Rooms/Guest Services

    Apply Now

    Job Title: Bell Staff

    Reports To: Bell Captain

    Department: Rooms

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Responsible for greeting guests upon arrival to the property. Assist guests in the lodge and hotel with luggage and escort them to their room if needed. Offer assistance with the logistics of check in and check out.  Gives out information and direction as needed on hotel activities, facilities, the area of interest, and transportation.  

     

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Provide excellent customer service to customers and other team members
    • Make sound judgments and anticipate issues and opportunities
    • Handle comments, complaints and concerns with a high level of efficiency and in the best interest of the guest
    • Work closely with all departments to ensure overall guest satisfaction
    • Ensure that guests’ special needs are met
    • Greet arriving/departing guests in a professional and pleasant manner
    • Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to assist guests
    • Familiarize guests with local activities and lodge/hotel services
    • Works closely and facilitates information to the Front Desk Staff and Guest Services
    • Keep work areas clean, neat and organized
    • Attend staff meetings
    • Coordinates all bag pulls with Front Desk, Group Desk and Tour Directors, documenting the time with the Front Desk on the bag pull sheets
    • Inform Supervisor of any additional needs to carry out duties
    • Responsible for assisting hotel guests with luggage during check-in/check-out process
    • Provide the storage of luggage for guests
    • Provide bell cart transportation to guest rooms as requested
    • Ensure that all guests’ luggage is safely stored and transported to/from assigned destination.  Assist with any lost, missing, “no name”, etc. luggage.
    • Correctly tag luggage to be stored
    • Ensure that the guest shuttle is clean and well maintained
    • Deliver messages or items as requested
    • Monitor lobbies for cleanliness and remove trash as necessary
    • Follow all policies and procedures set forth in the Driver Training/Procedure Manual
    • Complete a Vehicle Inspection Report and turn in to Front Desk
    • Wash, vacuum and service vehicles at the beginning and end of shift
    • Report any safety issues immediately to Supervisor
    • Other duties as assigned

    Requirements

    • Previous Bell Staff experience is preferred
    • Previous customer service experience
    • Must be a “people person” who thrives on public contact
    • Self motivated, detail oriented and has a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to communicate effectively with coworkers and guests
    • Ability to stand 8 hours
    • Work approximately 32-48 hours per week
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Be an assertive, confident decision maker and problem solver
    • Able to make sound judgments, anticipate issues and opportunities
    • Ability to work independently and as part of a team with a positive attitude
    • Requires bending, lifting, and stair climbing.  Ability to lift fifty pounds.
    • Must be 21 or over with a valid drivers license and clean driving record, unless approved by the Hiring Manager

    Uniform

    • Shirts and name tag will be provided  
    • Employee needs to provide black pants (not jeans), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • Courtesy Driver - CDL Required

    Guest Services
    Rooms/Guest Services

    Apply Now

    Job Title: Shuttle Driver

    Reports To: Transportation Manager

    Department: Transportation

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview: Responsible for the daily operation of the shuttles.  Safely transports guests and luggage.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Provide excellent customer service to customers and other team members
    • Work with all staff to provide prompt service and customer satisfaction
    • Make sound judgments and anticipate issues and opportunities
    • Handle comments, complaints and concerns with a high level of efficiency and in the best interest of the guest
    • Ensure that guests’ special needs are met, and all safety measures are being followed
    • Greet arriving/departing guests in a professional and pleasant manner
    • Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in area in order to answer guests’ questions
    • Familiarize guests with local activities and lodge/hotel services
    • Works closely and facilitates information to the Front Desk Staff and Bell Staff to assure that guest needs and information are communicated effectively
    • Follows schedule times and routes, responds to Front Desk calls on an as need basis
    • Display effective communication skills and a high sense of integrity
    • Keep work areas clean, neat and organized
    • Follow all policies and procedures set forth in the Driver Training/Procedure Manual as well as State, Federal and DOT laws and regulations
    • Complete a Vehicle Inspection Report and turn in to Front Desk
    • Fuel, wash, vacuum and service vehicles at the beginning and end of shift
    • Perform light maintenance duties, Report larger maintenance requests to maintenance
    • Keeps proper fuel and maintenance records
    • Assist in various departments when transfers are not required, Assists other departments in transporting of linen, food, supplies, etc.
    • Other duties as assigned

    Requirements

    • Must be 21 or over with a Commercial driver’s license with a passenger endorsement, have a clean driving record, have a health certificate
    • Previous Shuttle Driving experience is preferred, Previous customer service experience
    • Must be a “people person” who thrives on public contact
    • Self motivated, detail oriented and has a positive customer service attitude
    • Knowledge of the Denali Park area and the state of Alaska is desirable
    • Be an assertive, confident decision maker and problem solver
    • Able to make sound judgments, anticipate issues and opportunities
    • Ability to pass a pre-employment and random drug test(s)
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Self-motivated, detail oriented and a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to communicate effectively with coworkers and guests
    • Ability to stand 8 hours
    • Work approximately 40-48 hours per week, with shifts starting as early as 4am and ending as late as 12am
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Must  be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
    • Ability to lift fifty pounds, Requires bending, lifting, folding and stair climbing
    • CPR and/or First Aid training desirable

    Uniform

    • Shirts and name tag will be provided  
    • Employee needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • Guest Service Agent - Bluffs

    Front Desk
    Rooms/Guest Services

    Apply Now

    Job Title: Guest Service Agent

    Reports To: Front Office Manager or Director of Front Office Operations

    Department: Rooms

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview: Responsible for the daily operations of the Front Desk. 

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Provide excellent customer service to guests and other team members
    • Make sound judgments and anticipate issues and opportunities
    • Handle comments, complaints and concerns with a high level of efficiency and in the best interest of the guest
    • Work closely with all other departments to ensure prompt service and overall guest satisfaction
    • Ensure that guests’ special needs are met
    • Greet arriving/departing guests in a professional and pleasant manner
    • Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to familiarize guests and answer their questions
    • Works closely with and facilitate information between Front Desk staff, Housekeeping staff, Bell staff, and Food and Beverage staff to assure that guest needs and information are communicated effectively
    • Serves as the central information center for all lodge operations
    • Accounts for monies collected and goods sold.  Perform basic accounting and cash handling procedures
    • Reconcile guest folios ensuring all charges are correct and accurate
    • Responsible for obtaining valid form of payment upon arrival
    • Keep work area and Front Desk area clean, neat and organized
    • Coordinates all bag pulls with Front Desk, Bell staff, Group Desk and Tour Directors, documenting the time on the bag pull sheets
    • Ensure bag pull times are correctly spaced with none overlapping
    • Inform Supervisor of additional needs required to carry out duties
    • Monitor lobbies for cleanliness and remove trash as necessary
    • Responsible for assisting guests with reservations, check-in, check-out, and general requests
    • Keep all Front Desk reports current
    • Perform wake up calls and answer guest questions
    • Provide housekeeping with an accurate list of check-outs, stay-overs, and early arrivals
    • Inform Guest Services of transportation needs
    • Responsible for answering phones, assisting guests with reservations and answering questions
    • Provide thorough notes and accurate data entry
    • Run end of shift reports
    • Relay important messages/maintenance requests/guest requests to the appropriate department
    • Obtain goals set by the Front Desk Manager
    • Other duties as assigned

    Requirements

    • Experience working in the tourism/hospitality industry
    • Previous customer service experience
    • Effective communication skills and a high sense of integrity
    • Must be a “people person” who thrives on public contact
    • Communicate in a positive manner via phone, fax and email with guests, coworkers, potential customers, travel agents, tour directors, and tour operators
    • Possess time management skills, the ability to multi-tasks and work efficiently under pressure
    • Computer and cash handling skills
    • Familiarity with basic office equipment operation
    • Be an assertive, confident decision maker and problem solver
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Self-motivated, detail oriented and a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to stand 8 hours
    • Work approximately 40-48 hours per week
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Ability to lift fifty pounds, Requires bending, lifting, folding and stair climbing
    • CPR and/or First Aid training desirable

    Uniform

    • Shirts and name tag will be provided  
    • Employee needs to provide black pants (not jeans), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • Guest Service Agent - Grande

    Front Desk
    Rooms/Guest Services

    Apply Now

    Job Title: Guest Service Agent

    Reports To: Front Office Manager or Director of Front Office Operations

    Department: Rooms

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview: Responsible for the daily operations of the Front Desk. 

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Provide excellent customer service to guests and other team members
    • Make sound judgments and anticipate issues and opportunities
    • Handle comments, complaints and concerns with a high level of efficiency and in the best interest of the guest
    • Work closely with all other departments to ensure prompt service and overall guest satisfaction
    • Ensure that guests’ special needs are met
    • Greet arriving/departing guests in a professional and pleasant manner
    • Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to familiarize guests and answer their questions
    • Works closely with and facilitate information between Front Desk staff, Housekeeping staff, Bell staff, and Food and Beverage staff to assure that guest needs and information are communicated effectively
    • Serves as the central information center for all lodge operations
    • Accounts for monies collected and goods sold.  Perform basic accounting and cash handling procedures
    • Reconcile guest folios ensuring all charges are correct and accurate
    • Responsible for obtaining valid form of payment upon arrival
    • Keep work area and Front Desk area clean, neat and organized
    • Coordinates all bag pulls with Front Desk, Bell staff, Group Desk and Tour Directors, documenting the time on the bag pull sheets
    • Ensure bag pull times are correctly spaced with none overlapping
    • Inform Supervisor of additional needs required to carry out duties
    • Monitor lobbies for cleanliness and remove trash as necessary
    • Responsible for assisting guests with reservations, check-in, check-out, and general requests
    • Keep all Front Desk reports current
    • Perform wake up calls and answer guest questions
    • Provide housekeeping with an accurate list of check-outs, stay-overs, and early arrivals
    • Inform Guest Services of transportation needs
    • Responsible for answering phones, assisting guests with reservations and answering questions
    • Provide thorough notes and accurate data entry
    • Run end of shift reports
    • Relay important messages/maintenance requests/guest requests to the appropriate department
    • Obtain goals set by the Front Desk Manager
    • Other duties as assigned

    Requirements

    • Experience working in the tourism/hospitality industry
    • Previous customer service experience
    • Effective communication skills and a high sense of integrity
    • Must be a “people person” who thrives on public contact
    • Communicate in a positive manner via phone, fax and email with guests, coworkers, potential customers, travel agents, tour directors, and tour operators
    • Possess time management skills, the ability to multi-tasks and work efficiently under pressure
    • Computer and cash handling skills
    • Familiarity with basic office equipment operation
    • Be an assertive, confident decision maker and problem solver
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Self-motivated, detail oriented and a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to stand 8 hours
    • Work approximately 40-48 hours per week
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Ability to lift fifty pounds, Requires bending, lifting, folding and stair climbing
    • CPR and/or First Aid training desirable

    Uniform

    • Shirts and name tag will be provided  
    • Employee needs to provide black pants (not jeans), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • Guest Services Lead (Bluffs)

    Front Desk
    Rooms/Guest Services

    Apply Now

    Job Title: Guest Service Agent Lead

    Reports To: Front Office Manager or Director of Front Office Operations

    Department: Rooms

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview: Responsible for the daily operations of the Front Desk. 

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Provide excellent customer service to guests and other team members
    • Make sound judgments and anticipate issues and opportunities
    • Work with all staff to provide prompt service and customer satisfaction
    • Make sound judgments and anticipate problems
    • Handle comments, complaints and concerns with a high level of efficiency and in the best interest of the guest
    • Work closely with all other departments to ensure prompt service and overall guest satisfaction
    • Ensure that guests’ special needs are met
    • Greet arriving/departing guests in a professional and pleasant manner
    • Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to familiarize guests and answer their questions
    • Familiarize guests with local activities and lodge/hotel services
    • Works closely with and facilitate information between Front Desk staff, Housekeeping staff, Bell staff, and Food and Beverage staff to assure that guest needs and information are communicated effectively
    • Serves as the central information center for all lodge operations
    • Accounts for monies collected and goods sold.  Perform basic accounting and cash handling procedures
    • Reconcile guest folios ensuring all charges are correct and accurate
    • Responsible for obtaining valid form of payment upon arrival
    • Display effective communication skills and a high sense of integrity
    • Keep work area and Front Desk area clean, neat and organized
    • Coordinates all bag pulls with Front Desk, Bell staff, Group Desk and Tour Directors, documenting the time on the bag pull sheets
    • Possess the knowledge and ability to cover all positions for training and in the event of an unexpected absence
    • Ensure bag pull times are correctly spaced with none overlapping
    • Inform Supervisor of additional needs required to carry out duties
    • Monitor lobbies for cleanliness and remove trash as necessary
    • Responsible for assisting guests with reservations, check-in, check-out, and general requests
    • Keep all Front Desk reports current
    • Perform wake up calls and answer guest questions
    • Provide housekeeping with an accurate list of check-outs, stay-overs, and early arrivals
    • Inform Guest Services of transportation needs
    • Responsible for answering phones, assisting guests with reservations and answering questions
    • Provide thorough notes and accurate data entry
    • Run end of shift reports
    • Relay important messages/maintenance requests/guest requests to the appropriate department
    • Obtain goals set by the Front Desk Manager
    • Other duties as assigned

    Requirements

    • Experience working in the tourism/hospitality industry
    • Must have a minimum of 1 year of Front Desk experience in a hotel
    • Manager or supervisor experience, Previous customer service experience
    • Effective communication skills and a high sense of integrity
    • Must be a “people person” who thrives on public contact
    • Communicate in a positive manner via phone, fax and email with guests, coworkers, potential customers, travel agents, tour directors, and tour operators
    • Possess time management skills, the ability to multi-tasks and work efficiently under pressure
    • Computer and cash handling skills
    • Familiarity with basic office equipment operation
    • Be an assertive, confident decision maker and problem solver
    • Computer and Cash handling skills
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Self-motivated, detail oriented and a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to stand 8 hours
    • Familiarity with basic office equipment operation
    • Work approximately 40-48 hours per week
    • Must be willing to work all shifts.
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Ability to lift fifty pounds, Requires bending, lifting, folding and stair climbing
    • CPR and/or First Aid training desirable

    Uniform

    • Shirts and name tag will be provided  
    • Employee needs to provide black pants (not jeans), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • Houseman - Bluffs

    Housekeeping
    Rooms/Guest Services

    Apply Now

    Job Title: Houseman

    Reports To: Housekeeping Manager

    Department: Rooms

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Transporting linens and supplies while supporting guest rooms from the laundry department.  Acts quickly to guest’s requests for items or issues in their room. Clean all public areas including restrooms. Collect and dispose of trash in the designated area.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Work with all staff to provide prompt service and customer satisfaction
    • Ensure that guests’ special needs are met
    • Works closely with housekeeping to make certain guest needs are known
    • Display effective communication skills and a high sense of integrity
    • Keep work areas clean, neat and organized
    • Obtain goals set by the Housekeeping Manager
    • Ensure that every public are is cleaned to the high standards of the lodge
    • Re-stock inventory as needed, Collects, transports, delivers and picks up linen
    • Report maintenance problems and fill out appropriate forms
    • Follow trained procedures of chemical use, cleaning procedures
    • Attends to guest calls and requests, Delivers and collects items to guest rooms (cribs/rollaway bed/extra linens etc...)
    • Assists the entire housekeeping department as well as other departments of the hotel with trash removal, cleanliness and miscellaneous tasks
    • Other duties as assigned

    Requirements

    • Housekeeping experience is preferred
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Self-motivated, detail oriented and a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to communicate effectively with coworkers and guests
    • Ability to stand 8 hours
    • Work approximately 40-48 hours per week
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Must  be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
    • Ability to lift fifty pounds, Requires bending, lifting, folding and stair climbing
    • CPR and/or First Aid training desirable

    Uniform

    • Shirts and name tag will be provided  
    • Employee needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • Impressionist (Welcome Team/Tour Desk Sales)

    Tour Desk/Concierge
    Rooms/Guest Services

    Apply Now

    What is an Impressionist and will I be doing impressions?

    No! Your job is not to make silly impressions (unless you really want to).

    The Impressionist position is a fun combination of concierge and front desk with a focus on above and beyond customer service. The impressionist is one of the first hotel team members to greet guests as they arrive and make the first “Impression” with the guests!  The Impressionist team provides hotel guests with unexpected hospitality to ensure their stay is a once in a lifetime experience.

     

    What will I be doing as an Impressionist?

    • Provides guests with information about Denali National Park and local area
    • Make guest reservations for bus tours inside Denali National and other local tour attractions
    • Become familiar with local tour operators by attending familiarization trips
    • Delivers unique gifts to guests celebrating special occasion(s) at the hotel
    • Greet arriving guests at the train station and inform them about the amenities provided  at the hotel in a professional and pleasant manner
    • Work closely and facilitate information with other departments to ensure guest satisfaction
    • Answer phone calls and respond to guest emails in a timely manner
    • Handles comments, guest complaints, and concerns with a high level of efficiency
    • Create work relationships with tour directors arriving at the hotel with their group
    • Keep work area and lobby clean, neat, and organized at all times
    • Perform cash and credit card handling procedures

    Requirements:

    • Willing to work holidays, long hours, and remain flexible with their schedule
    • Work approximately 40-48 hours per week
    • Ability to stand 8 hours, be able to bend, lift, and climb stairs
    • Must be a “people person” who thrives on public contact
    • Be an assertive, confident decision maker and problem solver
    • Effective communication skills and a high sense of integrity
    • Communicate in a positive manner via phone, fax and email with guests, coworkers, potential clients, travel agents and tour directors
    • Possess time management skills, the ability to multi-tasks and work efficiently under pressure
    • Computer and cash handling skills
    • Familiarity with basic office equipment operation
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Self-motivated, detail oriented and a positive customer service attitude
    • Able to make sound judgments and anticipate problems

    Desirable:

    • Bilingual is a plus
    • Experience working in the tourism/hospitality industry or in a related industry
    • Previous customer service experience

    Responsibilities:

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    First Impressions:

    • As an Impressionist, we create the first impression of the hotel. It is important to maintain a clean and neat appearance to present a professional image to our guests.  How our appearances look can convey a message to others that can be distracting to the guest when you are trying to provide excellent customer service. We are not trying to suppress individuality but we should remember that the public eye sees us a representative of the hotels.

    Please keep in mind to have hair color natural, facial hair trimmed and tidy, no facial piercings and cover any visible tattoos.

    Uniform:

    • Uniform shirts, vest, jacket and name badge will be provided.
    • Employee is responsible for providing black dress pants (no jeans, leggings, or yoga pants).
    • Employee is responsible for providing comfortable black closed toe shoes and black socks. Employee may wear black rain boots on colder days. This position requires to stand and walk for at least 8-10 hours per day, so comfortable shoes is key!
    • Employee is responsible to arrive to work with a clean and wrinkle free uniform.
    View Job Description
  • Intrax/CIEE/J1

    Housekeeping
    Rooms/Guest Services
    View Job Description
  • Laundry Attendant - Bluffs

    Housekeeping
    Rooms/Guest Services

    Apply Now

    Job Title: Laundry Attendant

    Reports To: Housekeeping Manager

    Department: Rooms

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview: Responsible for the daily operations of the Laundry department

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Work with all staff to provide prompt service and customer satisfaction
    • Make sound judgments and anticipate issues and opportunities
    • Ensure that guests’ special needs are met
    • Works closely with housekeeping staff to make sure guest’ needs are known
    • Display effective communication skills and a high sense of integrity
    • Keep work areas clean, neat and organized
    • Attend meetings and obtain goals set by the managers
    • Inform supervisor of inventory and ordering needs
    • Spot treat, iron, launder, fold, and organize all lodge and hotel linens
    • Pick up and drop off laundry at laundry facility.
    • Distribute housekeeping deliveries
    • Coordinate the daily laundering of lodge linens
    • Fill linen orders
    • Maintain inventories
    • Safely operate, clean and maintain laundry equipment
    • Follow standardized laundry procedures
    • Report maintenance problems and fill out appropriate forms
    • Follow trained procedures of chemical use and cleaning procedures
    • Complete team side work
    • Other duties as assigned

    Requirements

    • Laundry experience is preferred
    • Possess time management skills with the ability to handle multiple tasks and work efficiently under pressure
    • Ability to communicate effectively with coworkers and guests
    • Familiarity with basic laundry equipment
    • Able to make sound judgments and anticipate problems
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Self-motivated, detail oriented and a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to communicate effectively with coworkers and guests
    • Ability to stand 8 hours
    • Work approximately 40-48 hours per week
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Must  be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
    • Ability to lift fifty pounds, Requires bending, lifting, folding and stair climbing

    Uniform

    • Shirts and name tag will be provided  
    • Employee needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • Night Auditor - Bluffs

    Front Desk
    Rooms/Guest Services

    Apply Now

    Job Title: Night Auditor

    Reports To: Front Office Manage

    Department: Rooms

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview: Responsible for the nightly operations of the Front Desk, running all end of day reports, and balancing accounts for all departments of the hotel

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Provide excellent customer service to guests and other team members
    • Make sound judgments and anticipate issues and opportunities
    • Handle comments, complaints and concerns with a high level of efficiency and in the best interest of the guest
    • Work closely with all other departments to ensure prompt service and overall guest satisfaction
    • Ensure that guests’ special needs are met
    • Greet arriving/departing guests in a professional and pleasant manner
    • Be knowledgeable of the daily functions and activities occurring at the hotel/lodge and in the Denali area in order to familiarize guests and answer their questions
    • Familiarize guests with local activities and lodge/hotel services
    • Works closely with and facilitate information between the Front Desk Staff and all other departments to assure that guest needs are met and information is communicated effectively
    • Serves as the central information center for all lodge operations
    • Account for monies collected and goods sold.  Perform basic accounting and cash handling procedures
    • Reconcile guest folios ensuring all charges are correct and accurate
    • Responsible for obtaining valid form of payment upon guests arrival
    • Keep work area and Front Desk area clean, neat, and organized
    • Inform Management of additional needs required to carry out duties
    • Monitor lobbies for cleanliness and remove trash as necessary
    • Responsible for assisting guests with reservations, check-in, check-out, and general requests
    • Perform wake up calls and answer guest questions
    • Operate multi-line telephone system, accurately record, and deliver messages
    • Provide thorough notes and accurate data
    • Run end of day reports
    • Properly organize and package the night audit envelope
    • File, organize, copy and distribute all hotel paperwork for management and Anchorage
    • Prepare Front Desk for AM shift
    • Responsible for supervisor keys and signing hotel property keys and radios in and out
    • Responsible for witnessing bank drops and pick-ups
    • Launch and assist with emergency procedures protocol in the event of an emergency
    • Achieve goals set by the Front Desk Manager
    • Other duties as assigned

    Requirements

    • Experience working in the tourism/hospitality industry
    • Previous front desk and customer service experience
    • Must be a “people person” who thrives on public contact
    • Self motivated, detail oriented and has a positive customer service attitude
    • Ability to communicate effectively and in a positive manner via phone, fax and email
    • Possess accounting, computer and cash handling skills
    • Familiarity with basic office equipment operation
    • Graveyard shift
    • Be assertive, a confident decision maker, and a problem solver
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to stand 8 hours
    • Work approximately 40-48 hours per week
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Ability to lift fifty pounds, Requires bending, lifting, folding and stair climbing
    • CPR and/or First Aid training desirable

    Uniform

    • Shirts and name tag will be provided  
    • Employee needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • Rooms Attendant - Bluffs

    Housekeeping
    Rooms/Guest Services

    Apply Now

    Job Title: Rooms Attendant

    Reports To: Housekeeping Manager

    Department: Rooms

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Responsible for the daily cleaning of the guest rooms.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Work with all staff to provide prompt service and customer satisfaction
    • Make sound judgments and anticipate issues and opportunities
    • Ensure that guests’ special needs are met
    • Works closely with the housekeeping staff to make certain guest needs are known
    • Display effective communication skills and a high sense of integrity
    • Keep work areas clean, neat and organized
    • Obtain goals set by Housekeeping Managers
    • Ensure that every room is cleaned to the high standards of the lodge and hotel
    • Properly stock housekeeping carts
    • Report maintenance problems and fill out appropriate forms
    • Follow trained procedures of chemical use, cleaning procedures
    • Complete team side work
    • Other duties as assigned

    Requirements

    • Housekeeping experience is preferred
    • Possess time management skills with the ability to handle multiple tasks and work efficiently under pressure
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Self-motivated, detail oriented and a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to communicate effectively with coworkers and guests
    • Ability to stand 8 hours
    • Work approximately 40-48 hours per week
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Must  be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
    • Ability to lift fifty pounds, Requires bending, lifting, folding and stair climbing
    • CPR and/or First Aid training desirable

    Uniform

    • Shirts and name tag will be provided  
    • Employee needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description
  • Rooms Attendant - Grande

    Housekeeping
    Rooms/Guest Services

    Apply Now

    Job Title: Rooms Attendant

    Reports To: Housekeeping Manager

    Department: Rooms

    FLSA Status: Hourly/Non-Exempt

    Supervises: None

    Overview:  Responsible for the daily cleaning of the guest rooms.

    Responsibilities

    • All employees must provide excellent customer service to our guests
    • Employees must treat each other with courtesy and respect
    • While working employees must follow all company policies and procedures
    • Employees must obey all state and federal laws
    • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
    • It is imperative to be on time and ready for work at the start of the assigned shift

    Duties

    • Work with all staff to provide prompt service and customer satisfaction
    • Make sound judgments and anticipate issues and opportunities
    • Ensure that guests’ special needs are met
    • Works closely with the housekeeping staff to make certain guest needs are known
    • Display effective communication skills and a high sense of integrity
    • Keep work areas clean, neat and organized
    • Obtain goals set by Housekeeping Managers
    • Ensure that every room is cleaned to the high standards of the lodge and hotel
    • Properly stock housekeeping carts
    • Report maintenance problems and fill out appropriate forms
    • Follow trained procedures of chemical use, cleaning procedures
    • Complete team side work
    • Other duties as assigned

    Requirements

    • Housekeeping experience is preferred
    • Possess time management skills with the ability to handle multiple tasks and work efficiently under pressure
    • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude
    • Self-motivated, detail oriented and a positive customer service attitude
    • Possess time management skills with the ability to multi-task and work efficiently under pressure
    • Ability to communicate effectively with coworkers and guests
    • Ability to stand 8 hours
    • Work approximately 40-48 hours per week
    • Willing to work long hours, various shifts, split shifts, and on holidays and weekends
    • Able to make sound judgments and anticipate problems
    • Must  be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
    • Ability to lift fifty pounds, Requires bending, lifting, folding and stair climbing
    • CPR and/or First Aid training desirable

    Uniform

    • Shirts and name tag will be provided  
    • Employee needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
    • Employee is responsible to wash and iron the uniform
    • Employee must look sharp and  be clean upon arrival to shift
    View Job Description

How to Apply

If you are interested in joining our dynamic team, please begin your on-line application process by clicking on the "Apply Here" link below.

International Applicants –

All employees hired through the Student Work/Travel J-1 visa program must fill out an application and go through an approved J-1 agency.

The Grande Denali Lodge and the Denali Bluffs do not participate in the H2B visa program.

Inquiry Emails –

Inquiry emails will not be answered if the email is regarding an H2B visa or if a J-1 visa applicant has not filled out an application and/or is not participating with an approved J-1 agency (Intrax or CIEE).

If you wish to send a cover page and/or resume, please add it to your application.

Thank you for your interest in working for the Grande Denali Lodge and the Denali Bluffs Hotel.  Proudly Alaskan owned & operated by Old Harbor Native Corporation.


Contact Grande Denali Lodge & Denali Bluffs Hotel