Associate Housing Assistant
Grande Denali Lodge & Denali Bluffs Hotel
Alaska
Join Our Welcoming Team as Associate Housing Assistant — Be Part of Every Success Story
Alaska
Join Our Welcoming Team as Associate Housing Assistant — Be Part of Every Success Story
Job Title: Associate Housing Assistant
Reports To: Associate Housing Coordinator
Department: Associate Housing
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview
The Assistant Housing Coordinator supports the daily operations of Associate Housing, ensuring a clean, safe, welcoming, and well-maintained living environment for all associates. This role also provides administrative assistance to the Human Resources department, supporting onboarding, documentation, and associate services while demonstrating professionalism, confidentiality, and outstanding customer service.
Provide excellent customer service to all associates and internal partners
Treat all associates with courtesy and respect
Follow all company policies, procedures, and safety guidelines
Comply with all state and federal laws
Maintain behavior consistent with the company Code of Ethics and Standards of Conduct
Report to work on time and prepared for assigned shifts
Assist with planning, organizing, and preparing for associate arrivals and departures
Support check-in, check-out, room assignments, and departure inspections
Assist with maintaining housing cleanliness, linens, and turnover standards
Conduct regular inspections of housing and surrounding grounds
Support seasonal housing setup and shutdown
Maintain public areas in Associate Housing to company cleanliness standards
Assist with inventory, purchasing, and supply organization
Submit Maintenance Requests as needed and track completion
Assist with associate activities, events, and engagement programs
Provide fair, neutral, and professional support to associates residing in housing
Help ensure the safety and security of housing facilities, associates, and property
Assist with monitoring access into restricted housing areas
Support documentation and reporting of incidents, accidents, safety concerns, or rule violations
Assist in emergency preparedness and response
Notify supervisors or emergency services when necessary
Assist HR with onboarding documentation and arrival coordination
Support the organization and filing of confidential associate records
Assist with data entry, housing records, and administrative tracking
Help manage housing agreements, forms, and checklists
Provide receptionist-style support including phones, email, and appointment coordination
Assist with communication to associates regarding housing policies, reminders, and updates
Maintain confidentiality of associate information at all times
Support HR team with seasonal projects, reporting, and administrative tasks as assigned
Complete daily activity logs and documentation as required
Assist with enforcement of housing policies in a respectful and consistent manner
Support conflict resolution and refer concerns to the Housing or HR Manager
Participate in training as required
Perform other duties as assigned
Must be 21 years of age or older
Valid Driver’s License and approvable driving record
Ability to work both independently and as part of a team
Strong interpersonal and communication skills with high integrity
Ability to work with diverse personalities and cultures
Detail-oriented with strong organization and time-management skills
Ability to handle conflict calmly and professionally
Ability to anticipate issues and make sound judgment decisions
Ability to maintain confidentiality of sensitive information
Must be able to stand up to 8 hours
Ability to lift up to 50 pounds with or without reasonable accommodation
Willingness to work long hours, weekends, holidays, and various shifts as business requires
Ability to safely work with cleaning chemicals (training provided)
CPR or First Aid training desirable
updated 01/06/2026
AM Server - Mountaineer (Bluffs) 1 Year of Server Experience Required
Job Title: Server AM/PM
Reports To: Restaurant Manager
Department: F&B
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide our guests with an above expectation experience while utilizing suggestive selling and tools of the trade to maximize check average.
Responsibilities
Duties
Requirements
Uniform
Job Title: Busser
Reports To: Restaurant Manager
Department: F&B
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Serve restaurant guests bread, water and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables between seatings
Responsibilities
Duties
Requirements
Uniform
For the Position of: Café Worker
Reports To: Perky Moose Café Manager, F&B Management
Department: F&B
FLSA Status: Seasonal/Hourly/Non-Exempt
Purpose of the Position: This job contributes to the Perky Moose Pantry and Café success by ensuring our service and standards are met. We do this by providing customers with prompt service, quality beverages, and products.
Overview: When the following actions and results are observed, your guests, your fellow associates, and your manager(s) will see and know this about you:
Your Guests will observe:
Your Fellow Associates and Manager(s) will observe:
Requirements:
Uniform
PM Server - Alpenglow (Grande) 3 Years Upscale Server Experience Required
Job Title: Server AM/PM
Reports To: Restaurant Manager
Department: F&B
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide our guests with an above expectation experience, while utilizing suggestive selling and tools of the trade to maximize check average.
Responsibilities
Duties
Requirements
Uniform
Job Title: General Manager - - YEAR ROUND IN JUNEAU ALASKA
Department: Overhead/Administration
FLSA Status: Salaried/Exempt
Reports to: Director of Operations/Area General Manager/Vice President of Operations
Job Summary: The General Manager is responsible for the overall management and operation of the hotel, ensuring that it meets or exceeds guest expectations, financial goals, and brand standards. This role requires a dynamic leader with a strong operational background, preferably with experience in Marriott-branded properties. The General Manager will drive guest satisfaction, employee engagement, and revenue growth while maintaining the highest levels of quality and service.
Responsibilities and duties:
Operational Leadership
Oversee daily operations of the hotel, including front desk, housekeeping, food & beverage, maintenance, and sales.
Adhere to Marriott brand standards and management of JL Hospitality Management Standard Operating Procedures (SOPs).
Monitor and manage the hotel's budget, ensuring financial targets are met or exceeded.
Develop and implement strategies to improve operational efficiency and profitability.
Guest Experience
Maintain high levels of guest satisfaction by ensuring exceptional service delivery and resolving guest complaints promptly and effectively.
Regularly review guest feedback and implement improvements based on feedback.
Foster a culture of hospitality and guest-focused service among all team members.
Team Management
Recruit, train, and develop a high-performance team committed to delivering exceptional guest experiences
Lead, motivate, and manage hotel staff to ensure a positive and productive work environment
Conduct regular performance evaluations, provide coaching, and support professional development
Sales & Marketing
Collaborate with the sales team to develop and implement effective sales and marketing strategies
Identify opportunities for revenue growth through room sales, food & beverage, and other hotel services
Build and maintain strong relationships with corporate clients, travel agencies, and local businesses
Financial Management
Prepare and manage the hotel's budget, ensuring all financial goals are met
Monitor revenue and expenses, making adjustments as necessary to meet financial objectives
Analyze financial reports and provide recommendations for cost control and revenue enhancement
Compliance & Safety
Ensure compliance with all local, state, and federal regulations, including health and safety standards
Oversee security and safety protocols to ensure the safety of guests and staff.
Maintain the property in a state of operational excellence, addressing maintenance issues promptly
Supervisory Responsibilities
Typically, directly supervises 5 to 25 associates at the hotel, including all department heads. Indirectly supervises all hotel personnel. Carries out supervisory responsibilities in accordance with JL Hospitality Management’s policies, training programs, and applicable laws.
Responsibilities include recruiting, interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Requirements:
A strong operator with a broad vision for excellence
Working knowledge of financial statements and basic accounting
Ability to influence and achieve results in the areas of profitability and REVPAR
Demonstrated passion and sense of urgency in the achievement of results
A can-do leader who possesses a sense of urgency for meeting deadlines and getting things accomplished thoroughly and accurately
Highly motivated individual with strong leadership skills
Proficiency with Fosse PMS system a plus
Self-motivated and results oriented
Creative problem-solving skills
Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Excellent sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to multitask and prioritize in a fast-paced environment
Ability to prioritize tasks and delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software
Education and Experience:
College degree is preferred
At least two years’ related experience required
Proven track record of success in managing hotel operations and driving financial performance
Previous General Manager or Assistant General Manager experience in a branded select service hotel environment preferred
Physical Requirements:
This position requires certain physical activities to be expanded, which may include moving, lifting, organizing, operating equipment, etc.
Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.
NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must always be projected. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.
Essential functions of this job are described under the headings above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of JL Hospitality Management and/or the hotel.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
Job Title: Landscaper
Reports To: Maintenance Manager/Maintenance Asst. Mgr
Department: Maintenance
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily landscaping of lodge and hotel property
Responsibilities
All associates must provide excellent customer service to our guests
Associates must treat each other with courtesy and respect
While working associates must follow all company policies and procedures
Associates must obey all state and federal laws
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
It is imperative to be on time and ready for work at the start of the assigned shift
Duties
Do walk-through of grounds
Be proactive in finding solutions for problems and for improving the property
Look for and pick up trash: at dumpsters, parking lots, on lodge trails, decks, and associate housing
Follow all safety guidelines and precautions
Practice the safe use and handling of all tools and equipment
Cut, pile and stock firewood as necessary
Water and fertilize indoor plans per guidelines
Water, weed and fertilize outside plants, flower beds, and lawns per guidelines
Mow and trim lawns per guidelines
Perform equipment cleaning and maintenance per guidelines
Keep clean and maintain main front steps, roadway, and ditches
Install mosquito donuts as necessary
Respond to maintenance requests when assigned
Assist with maintenance projects
Work closely with all lodge departments to provide excellent customer service
Other duties as assigned
Requirements
Previous maintenance or landscaping experience preferred
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
Self-motivated, detail oriented, and a positive customer service attitude
Possess time management skills with the ability to multi-task and work efficiently under pressure
Ability to communicate effectively with coworkers and guests
Ability to stand 8 hours
Work approximately 40-48 hours per week
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
Able to make sound judgments and anticipate problems
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
Uniform
Shirts and nametag will be provided
Associate needs to provide black pants (not athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
Associate is responsible to wash and iron the uniform
Associate must look sharp and be clean upon arrival to shift
Job Title: Maintenance Manager
Location: Alaska
Job Type: Full-Time, Year-Round
About the Role:
We are seeking a skilled and hands-on Maintenance Manager to oversee the daily operations and long-term integrity of our hotel and lodging facilities in Alaska. This position plays a critical role in ensuring that all physical assets—ranging from guest accommodations and food & beverage outlets to employee housing—are maintained to the highest standards of safety, functionality, and appearance.
The ideal candidate will have strong working knowledge of hotel engineering systems and maintenance procedures, and a particular focus on seasonal water and wastewater system management, which operates from mid-April through the end of September each year. Familiarity with Alaska’s Department of Environmental Conservation (ADEC) standards and regulations is essential.
Key Responsibilities:
Facility Maintenance & Operations
Water & Wastewater System Oversight
Seasonal Transition & Year-Round Support
Qualifications:
Compensation & Benefits:
Maintenance Technician II (2 Years Prior Experience Required)
Job Title: Maintenance Technician
Reports To: Maintenance Manager/Maintenance Supervisor
Department: Maintenance
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and associates.
Responsibilities
Duties
Requirements
Uniform
Since 1995, CoolWorks has connected adventure-seekers with job opportunities in amazing places—from national parks to ski resorts, summer camps to dude ranches. We help people trade screen time for real time—meaningful experiences that spark connection and growth. Your next great adventure is waiting. More About CoolWorks