Welcome Guests and Make Every Stay Memorable at YMCA of the Rockies

Be the First Smile Guests See in the Heart of the Rocky Mountains.

Imagine spending your days surrounded by mountain peaks, wildlife, and fresh alpine air while helping families create lifelong memories. At YMCA of the Rockies – Estes Park Center, you'll be more than a front desk associate—you'll be the welcoming face that sets the tone for every guest's adventure.

If you thrive on meeting new people, solving problems, and creating unforgettable experiences, we'd love to have you on our team.

What You'll Do

Every day is different, but your mission remains the same: deliver exceptional hospitality from arrival to departure.

You'll:

• Welcome guests during check-in and check-out.

• Answer questions, provide directions, and recommend local activities.

• Help guests solve problems with professionalism and care.

• Process reservations and payments using our property management system.

• Handle phone calls and guest inquiries with confidence.

• Keep accurate financial records during your shift.

• Work closely with teammates to ensure every guest feels at home.

Why You'll Love It Here

When you're off the clock, the Rockies become your backyard.

Spend your free time:

• Hiking in nearby Rocky Mountain National Park

• Watching elk wander through campus

• Exploring Estes Park shops and restaurants

• Paddleboarding, climbing, fishing, or photographing breathtaking mountain scenery

• Building friendships with coworkers from around the world

We're Looking For Someone Who...

• Loves helping people and creating positive experiences.

• Stays calm under pressure and enjoys solving problems.

• Communicates clearly and professionally.

• Works well in a fast-paced environment.

• Is dependable, flexible, and ready to jump in wherever needed.

• Has previous hospitality or customer service experience (preferred but not required).

The Details

• Flexible schedule including weekends and holidays.

• Ability to stand for extended periods and lift up to 50 pounds.

• High school diploma or GED required.

• Training provided.

More Than a Job

At YMCA of the Rockies, our mission is to put Christian principles into practice through programs, staff, and facilities that build healthy spirit, mind, and body for all.

The connections you'll make, the guests you'll impact, and the memories you'll help create will stay with you long after the season ends.

Ready to make someone's first impression unforgettable? Apply today and spend your season where work feels like an adventure.