White Mountains grand experience at Under Canvas. Join today!

Summary

As a Housekeeping Supervisor, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. We pride ourselves on providing guests with a camping experience that includes all the comforts and luxury of home. Your role is to lead a team of housekeepers to provide guests with a consistently clean and comfortable environment in their tent for the duration of their stay. You will work side-by-side with your team to deliver results. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Competencies

• Effective Communication

• Adaptability

• Decision Making

• Initiative

Key Responsibilities

• Think critically to respond and react quickly to ever changing situations on property

• Be an active listener, an approachable leader, and available to lend support

• Interact regularly with all co-workers and guests

• Meet regularly with camp leadership to ensure overall camp success and guest satisfaction

• Anticipate workflow and appropriately delegate tasks

• Find ways to streamline processes to maximize efficiency and resource use

• Lead by example

• Inspire your team to be engaged and committed to excellence, celebrating team results

• Work with front desk supervisor to ensure all lost and found items are properly handled

• Prioritize cleaning rooms based on inventory, requests, and guarantees

• Assist management in hiring, training, scheduling, and coaching team members

• Lead the housekeeping team in Under Canvas sustainability efforts

• Lead your team to meet deadlines while maintaining high standards

• Develop trust and mutual respect among the team

• Participate in weekly and daily meetings to ensure the Housekeepers are well informed about upcoming events or groups, and any other special events or arrivals

• Inspect what you expect from your housekeepers and provide timely, constructive feedback

• Ensure you are appropriately staffed and working efficiently with available resources

• Other duties as assigned

Preferred Qualifications

• High School Diploma/GED

• Prior housekeeping management

• Ability to set clear expectations and lead a team

• Attention to detail

• Strong communication skills

• Understanding of property management systems

• Solutions-oriented mindset

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.

• This position requires that the individual is able to lift a minimum of 45 lbs independently.

• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.

• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.

• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

Compensation and Benefits

• Health Insurance

• 401(k) (eligible if work hourly minimum as required by law)

• Heavily discounted tents for Under Canvas family and friends stays

• Bar N Ranch lodge and cabin discounts

• Lifestyle partner brand and industry discounts

• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions

• Employee Assistance Program

 Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.