Historic Sun Valley Lodge looking for help

The Overnight Front Desk Clerk plays a vital role in supporting both guest services and nightly financial operations. This position is responsible for balancing daily transactions, preparing accounting summary reports, and ensuring a seamless overnight guest experience. Working the overnight shift (11:00 p.m. – 7:00 a.m.), this role requires strong attention to detail, accountability, and the ability to work independently while maintaining exceptional guest service standards.

Duties & Responsibilities:

• Balance daily operational transactions and prepare accounting summary reports

• Complete nightly audit procedures in accordance with established policies

• Check guests in and out efficiently while providing professional and courteous service

• Assist guests with inquiries, phone calls, and reservation support as needed

• Maintain working knowledge of resort amenities, services, and local events

• Complete overnight checklists and ensure a smooth transition to the morning team

• Coordinate with other departments to support seamless guest experiences

• Maintain flexibility to support 24-hour front desk operations, including weekends and holidays

• Perform additional duties as assigned

Qualifications:

• High school diploma or equivalent preferred; hospitality or accounting experience strongly preferred

• Understanding of Generally Accepted Accounting Principles (GAAP), particularly within a hospitality environment, preferred

• Proficiency with 10-key by touch preferred

• Strong attention to detail and ability to work independently during overnight hours

• Ability to remain focused in a quiet office environment for extended periods

• Strong verbal communication and guest service skills

• Flexibility to work weekends and holidays

• Ability to stand for extended periods, walk, and use hands and arms for gripping, handling, and reaching

• Ability to safely lift and/or move up to 25 pounds