Experience the adventure of a lifetime! Hiring Now for Sunrise Day Lodge General Manager! $35.00/hr

Provide consistently high standard of guest service, including cleanliness, product presentation, organization, cost control, and sales.  This is a hands-on position to lead and inspire the supervisor and employees daily. Duties also include overseeing employee housing. This position reports to the Operations Manager.

JOB SUMMARY

ESSENTIAL FUNCTIONS 

• Ability to actively support ongoing operations in all positions. 

• Monitor, problem solve and direct supervisors and associates to ensure efficient and safe completion of all food and retail daily tasks. 

• Train, on-board, and schedule staff; to include the EDR and all safety policies. 

• Ensure accurate and timely completion of inspections, inventories, staff evaluations, etc. 

• Conduct regular pre-shift meetings with all associates ensuring clear and direct communication for the shift. 

• Attend and participate in Safety & Environmental meetings and National Park Service inspections. 

• Under guidance of Operations Manager and Retail Operations Manager, participate in and provide working direction for pre/post season setup/teardown of unit operations. 

• Manage payroll and applicable site-specific budget. 

• Assist with employee housing in conjunction with Human Resources Manager. 

• Assist and monitor critical needs in housing with HR support. 

• Responsible for operation records such as schedules, payroll, deposits, and daily cash reports. 

• Ensure that cash controls standards are met in cash handling and safe accountability ensuring accuracy, organization and security. 

• Ensure health and sanitation guidelines are followed and standards are consistently met in F & B units. 

• Ensure stock levels are consistently met throughout the operations ensuring availability in product and ease of shopping with strong attention to merchandizing programs. 

• Maintain a clean, sanitized and well-organized operation. 

• Communicate and interact regularly and professionally with numerous people including Guest Services administrative staff and National Park Service representatives to ensure efficient operation of visitor center. 

• Performs such other related duties as directed or required. 

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE 

• High School Diploma/G.E.D. equivalent required. Four-year college degree preferred.  

• Ability to utilize POS system and complete daily documents. 

• At least 3 years of food service and/or retail experience in related management required. National Park gift shop and/or food service experience strongly preferred. 

• Able to learn and use POS system including computerized cash register and credit card terminal. 

• Able to successfully complete ServSafe Manager and MAST/TIPS certifications. 

 PHYSICAL AND MENTAL REQUIREMENTS 

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 

• Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally. 

• Able to stand for extended periods and climb stairs regularly. 

• Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English. Able to read and write work-related documents in English. 

• Physical presence at the job site is essential to perform job duties. 

EQUIPMENT USED 

• Retail POS (Point of Sale) system including cash register and credit card terminal 

• Typical office equipment (computer, phone system, fax, copier, scanner, among others); combination safe 

• Required Personal Protective Equipment (PPE) used: goggles, gloves, cut gloves, mitts