Under Canvas

Team building raft trip- Yellowstone
team building hike- Glacier
staff tournament- Yellowstone
Under Canvas staff

Unique Guest Service Opportunities in Amazing Locations!

Under Canvas is a small company dedicated to providing first-class, hands-on hotel management services to a wide array of customers. We treat our clients like partners and our team members and guests like family. We foster a culture of mutual respect, empowerment, a feeling of belonging.

Glacier, Moab, Zion, and Yellowstone locations for 2017. New locations to be opened in 2018

Jobs in the Spotlight

About Under Canvas

For those who love the outdoors, we offer more than a job- we offer an experience. Spend the spring, summer, and fall working and living right outside beautiful national parks. We encourage our staff to spend their off-duty time hiking, biking, rafting, riding, and experiencing everything these locations have to offer. When on-duty, our staff's enthusiasm for outdoor adventures shows in every experience we have with our guests. 

Under Canvas's core company values are:

Respect - everyone matters

Perseverance - we never give up

Adventurous - experiences are everything

Resourceful - we make a little go a long way

Innovation - breaking the mold is what we do

The Employee Experience

Live and work by either Arches, Glacier, Zion, Smoky, Mt. Rushmore,or Yellowstone National Parks! Enjoy everything outdoors every day of the season. 

Under Canvas expects all staff to be adventurous, respectful, and resourceful. We work hard and play hard for the short time we have to enjoy the amazing views, weather, mountains, and sunsets. In conjunction with our vendors, we offer staff the opportunity to experience the same local adventures we offer our guests: rafting, horseback riding, zip lines, and more.

Employee housing is available at all locations. Most housing is located off-site, with the exception of Yellowstone, which offers all on-site housing with varying rental options available. 

Ideal Candidate

Required Skills:

  • Must love working and playing in the outdoors
  • Excellent customer service skills
  • Excellent interpersonal skills
  • Excellent telephone & computer skills
  • Ability to manage conflict and unhappy guests
  • Hard-working, eager, flexible, enthusiastic and willing to accept new challenges.
  • Extremely organized and self-motivated -- a strong multi-tasker.
  • Flexibility with changeable working schedule and hours & tasks.
  • Ability to work all summer, enjoying the outdoors and to be able to work and live as a team player.

Room and Board

Employee housing is available at all UC locations. All housing is located off-site (you will need your own transportation to and from work), with the exception of Yellowstone which offers all housing on the property. Most housing is shared accommodations based on the number of staff who take advantage of this offer- be prepared to share a bedroom, bath, and cooking facilities. Shared room rates are $200 per month, $400 for single rooms.

Locations with restaurants (Yellowstone, Zion, Mt. Rushmore, and Smoky Mountains as of 2018) offer employee meal discounts. 50% off apps, salads, sandwiches, and burgers. 25% off entrees. No discounts offered on alcohol.

Employee Perks

We offer staff the same adventures we offer our guests- most of it free- rafting, horseback riding, zip line, etc. On your off-time, the National Parks offer unlimited hiking and site-seeing options. 

Getting Here and Getting Around

If you plan to work at our Yellowstone location, you will not need a personal vehicle on a daily basis. Restaurant, housing, and work are all located on the same property. You will need to find transportation to the actual work-site when you begin your employment and find a solution for reaching town for groceries and personal items if needed. Many staff members car-pool or offer shuttle services to other employees.

You will be most comfortable having your own personal vehicle at all other UC locations as staff housing is around 20 minutes from the camp. Public transportation is rare in the more remote locations in which our camps are located.

For Fun

View this promotional presentation for more detailed information on our staff experience:

WELCOME to Under Canvas

We are so glad you have decided to join us for a working adventure this season!

Our Jobs

We are looking for full/part time Front Desk, Kitchen Staff, Maintenance, Housekeeping, and Night Audit for our 2018 season.

Front Desk and Night Audit General Responsibilities:

  • Greet & check in/out guests
  • Answer the telephone & schedule reservations
  • Accept & process payments
  • Answer guest inquiries & assist guests make activity bookings
  • Run reports
  • Assist Guests with luggage
  • Escort Guests to tents
  • SUPERVISOR: manage schedules, ensure proper communication and best guest service

Maintenance General Responsibilities:

  • Do minor repair work and maintain all equipment
  • General maintenance skills and knowledge a must
  • Other duties as assigned
  • SUPERVISOR: manage workload, identify needs, create solutions

Housekeeping General Responsibilities:

  • Clean guest tents and bathrooms
  • Change bedding
  • Restock guest room supplies
  • SUPERVISOR: manage schedules, prep, department goals, ensure best service practices

Kitchen Staff General Responsibilites

  • COOK: fast casual cooking/prepping in a food truck inspired outdoor concept restaurant
  • HOST: greet, seat, and serve guests
  • SUPERVISOR: manage schedules, prep, catering as needed, ensure best service practices
operations

Employee Housing Supervisor/ Shuttle Driver

West Yellowstone

Working season: May-September

Under Canvas is searching for a responsible, organized, take-charge supervisor for our on-site employee housing at West Yellowstone. This position will also shuttle staff into town for groceries, shuttle new hires from the airport, drive on employee activities, etc. The perfect person for this position will be confident leader, great at flexible time management, have superstar relationship skills, and love working outdoors all day. 

You will be expected to organize move-in and move-out procedures, maintain and enforce cleanliness and upkeep of staff housing, and work directly with the General Manager to support employee engagement.

Must have clean driving record and background check, some experience with property management, and a love for people! Older and Bolder applicants are welcome-

This position will open for applications on www.undercanvas.com in Jan 2018.

Experienced fast casual Cooks

Zion, Mount Rushmore, and West Yellowstone

General description of purpose:  Preparation of all food for multiple meals and events.  Cook all food according to standard practices set by the Kitchen Supervisor and government regulations.  Be an integral part of the kitchen staff to maintain guest satisfaction, consistency, and brand quality.

 

Employee’s responsibilities shall include, but are not limited to:

  • Cleanliness - Make sure all kitchen equipment is clean at the beginning and end of each shift.  When able, assist coworkers in keeping the dining area clean.
  • Teamwork - Be willing and able to help in any other kitchen capacity including taking orders, expediting food, serving food, washing dishes.  Communicate with all kitchen staff.
  • Inventory - Keep track of all ingredients needed.  Letting the supervisor know on a regular basis for purchase orders.

Knowledge, Skills, and Abilities Required:

  • Follow all safety policies
  • Follow all food handler laws and recommendations regarding proper food storage, labeling, and equipment handling
  • Ability to prep food in a timely manner
  • Know how to use a grill, fryer, blender, and any other typical kitchen appliances
  • Ability to multitask and keep calm in a fast pace environment
  • Ability to be outgoing, pleasant, and empathetic even in confrontational situations
  • Must be able to stand, bend, kneel, and walk throughout your whole shift
  • Fast casual back of house experience
  • Ability to keep the quality and presentation pleasing to the guest while handling multiple orders at a time

Working season- March through November

Applications accepted for all sites starting January 2018. visit www.undercanvas.com

operations

Front Counter Associate (Restaurant Waitstaff)

Zion, Mount Rushmore, and West Yellowstone

General descriptions of purpose:

The host/hostess is the beginning to the dining experience.  Must be able to greet customers in a friendly manner.  Be able to take their orders, and then take their food to them in the appropriate time.  This is a fast pace environment, paying attention to what is going on in the kitchen and with what is happening in the dining area is important.

Employee’s responsibilities shall include, but are not limited to:

  • Welcome all customers and be attentive when taking their order
  • Follow all policies and procedures set in place by Under Canvas and government when serving alcohol
  • Teamwork: Communicate with other host/hostess, cooks, and Kitchen Supervisor about any issues that arise.  Assist all kitchen staff in accomplishing daily tasks.
  • Problem Solving: Being able to help come up with solutions when menu items are sold out, when guests are unhappy and knowing when to involve the supervisor.
  • Cleanliness:  Keep dining area clean, bus tables, pick up and take out trash.  Assist in the kitchen by keeping equipment cleaned, and washing dishes.

 

Knowledge, Skills, and Abilities Required:

  • Must be able to walk, stand, kneel/bend throughout the whole shift
  • Replenish coffee bar and continuously restock coffee, silverware, napkins, and any other perishable items
  • Help with food prep
  • Ability to work for long periods of time outdoors in uncomfortable temperatures
  • Ability to lift 25lbs
  • Keep calm in a fast pace environment
  • Ability to be outgoing, pleasant, and empathetic even in confrontational situations

Working season: March -November

Applications accepted for Zion beginning in Jan 2018

Applications accepted for all other locations in early spring 2018.

operations

Front Desk Concierge

Zion, Moab, Glacier, Mount Rushmore, and West Yellowstone

Working season: March- November

At Under Canvas we refer to our Front Desk Clerks as camp concierges, CampCon for short. Although you will be working at the front desk, your job is about so much more than just checking guests in and out of the camp.  CampCons are the face of Under Canvas, the first on site interaction a guest may have is at the front desk of the camp. The staff in this position need to be brand ambassadors, tour guides, helpful information, and overall problem solvers.

Working season- March to November (Moab, Zion)

Working season- May to September (Yellowstone, Rushmore)

You will be successful as an Under Canvas CampCon if you are friendly, kind, helpful, love working outdoors, genuinely concerned about making people happy and comfortable, and interested in participating in the local activities so that you can recommend them to guests.

CampCon responsibilities shall include, but are not limited to:

  • Always keep the Front Desk Area presentable and engaging.

 

  • Guest Services – In a timely and friendly manner, respond to guest questions about their stay, the tent they are staying in, and any needs that come up during their stay.

 

  • Guest Arrival – Greet guests, efficiently complete check-in procedures, inform guests of policies, camp layout, food options, camp activities, and amenities. Deliver guests and luggage to their tent and explain all aspects of their stay. Give A+ customer service by anticipating any future needs based on their situation and circumstances.

 

  • Concierge – Become knowledgeable about the area and all available local activities.  Some of these activities might include hiking, fishing, movies, shopping, etc....  Learn about resources you can use to answer guest questions and that the guest would be able to use as well.

 

  • Team Player – Communicate with co-workers and other departments to create a great environment for the guests.

 

Knowledge, skills, and Abilities Required:

  • Ability to handle multiple tasks simultaneously while projecting a positive attitude and engaging manner
  • Ability to work for long periods of time outdoors in possibly uncomfortable temperatures and/or weather and view the experience as an adventure
  • Ability to be outgoing, pleasant, and empathetic even in confrontational situations
  • Customer service knowledge and experience
  • Ability to skillfully work with a variety of personalities, circumstances, and environments

Employee housing is available for staff members at the rate of $200/month per shared room.

Must have own transportation to and from the workplace.

Applications accepted for Zion and Moab- NOW HIRING (work starts end of Feb 2018)

Applications accepted for Yellowstone, Rushmore- NOW HIRING (work starts in May)

Housekeeper

Zion, Moab, Mount Rushmore, and West Yellowstone

 If you enjoy working in the outdoors, are looking for unique experience, want more from your job than just a paycheck, and you are hard working team player then this is the job for you.

Working season- March to November (Moab, Zion)

Working season- May-September (Yellowstone, Rushmore)

General description of purpose:

Provide guests with a consistently clean and wholesome environment while they stay with Under Canvas. Attend to any additional guest needs as required in order to provide a relaxing and comfortable experience.

Housekeepers tend to earn $500-$650 per week on our piecework system. Total pay will depend on number of tents/baths cleaned per day.

Employee’s responsibilities shall include, but are not limited to:

  • Acknowledge and greet all guests as you meet them in or around camp
  • Make sure the housekeeping carts are stocked at the beginning and end of each shift with appropriate items
  • Respect the guest’s personal property and privacy
  • Return all guest items that have been left behind to Lost and Found
  • Report any items (furniture, lighting fixtures, etc.…) that are broken or need to be exchanged
  • Collect and/or pick up trash
  • Accomplish all daily assigned tasks
  • Strip beds and remake as needed
  • Dust or wipe down all furniture and fixtures
  • Sweep, mop, and vacuum as needed
  • Thoroughly clean bathrooms
  • Replace all provided toiletries and sundries

 

Knowledge, Skills, and Abilities Required:

  • Constant bending, kneeling, standing and walking
  • Ability to continuously lift 25lbs
  • Ability to push a loaded cart tent to tent
  • Enjoy working outdoors in all temperatures and/or weather
  • Communicate well with other housekeepers, managers, and different departments

 Employee housing is available for staff members at the rate of $200/month per shared room.

Must have own transportation to and from the workplace.

 

Camp Operations

Housekeeping Supervisor

Zion, Moab, Mount Rushmore, and West Yellowstone

Under Canvas is currently looking for hard-working, upbeat staff members for the 2018 season.  You will be a great candidate for this position if you are interested in working outdoors, love helping guests have a magical experience, have a great attitude, and work well with a diverse group of co-workers.

Working season: March-November (Moab, Zion)

Working season: May-September (Yellowstone, Rushmore)

General description of purpose: 

Overall management of housekeeping and laundry staff to provide guests with a consistently clean and wholesome environment while they stay with Under Canvas. Attend to any additional guest needs as required  to ensure a relaxing and comfortable experience.   

 

Employee's responsibilities shall include, but are not limited to: 

 

  • Departmental Objectives – Set priorities and key objectives for the housekeepers and laundry attendants.  Ensure successful implementation and take corrective action when needed.  Regularly inspect all areas under housekeeping care. 

 

  • Staff Relations – Develop a high level of trust and mutual respect with housekeepers and laundry attendants to reduce turnover and build engagement.  Communicate effectively and constantly while building staff skill sets, knowledge, and abilities.  Be visible and available to all housekeepers while maintaining an open-door policy.  Counsel with housekeepers as needed to reduce internal conflict and promote well-being. 

 

  • Staff Evaluation – Conduct weekly one-on-one appraisals for housekeepers and laundry attendants, correcting and disciplining when needed.  Institute a department policy of openness and positive reinforcement to foster an A+ workforce. 

 

  • Leadership – Ensure all company policies are known and followed.  Train and reinforce each staff member on all needed processes. Present an accurate and effective image of successful leadership.  Delegate appropriately. 

 

A few examples of housekeeping responsibilities: 

 

  • Acknowledge and greet all guests as you meet them in or around camp 

  • Make sure the housekeeping carts are stocked at the beginning and end of each shift with appropriate items 

  • Respect the guest's personal property and privacy 

  • Return all guest items that have been left behind to Lost and Found 

  • Report any items (furniture, lighting fixtures, etc....) that are broken or need to be exchanged 

  • Collect and/or pick up trash 

  • Accomplish all daily assigned tasks 

  • Create and manage schedules for all housekeeping staff 

  • Coordinate with camp management to ensure all guest needs are met 

  • Meet with management regularly to align goals, report on progress, and receive instruction 

 

Knowledge, Skills, and Abilities Required: 

  • Constant bending, kneeling, standing and walking 

  • Ability to continuously lift 25lbs 

  • Ability to push a loaded cart tent to tent 

  • Enjoy working for long periods of time outdoors in possibly uncomfortable temperatures and/or weather 

  • Communicate well with other housekeepers, managers, and different departments 

  • Experience in housekeeping 

  • Ability to effectively delegate responsibilities 

  • Ability to provide corrective action 

  • Skillful at adaptation to change, personal improvement, and organization 

  • Supervisory or management experience in housekeeping in a hospitality environment preferred

Employee housing is available for staff members at the rate of $200/month per shared room.

Must have own transportation to and from the workplace.

Camp Operations

Laundry Attendant

Moab, Mount Rushmore, West Yellowstone, and Zion

We are currently looking for full time Laundry Attendants for our 2018 season. This is an opportunity to live and work by some of our nations more beautiful National Parks. If you enjoy working in the outdoors, are looking for unique experience, want more from your job than just a paycheck, and you are hard working team player than this is the job

What we expect of you:

  • Must love working and playing in the outdoors
  • Excellent customer service skills
  • Excellent interpersonal skills
  • Excellent attention to detail
  • Hard-working, eager, flexible, enthusiastic and willing to accept new challenges
  • Extremely organized and self-motivated -- a strong multi-tasker
  • Flexibility with changeable working tasks
  • Ability to work all summer, enjoying the outdoors and to be able to work and live as a team player

What you should know about us:

  • All our locations are located just minutes from beautiful national parks
  • We pay very competitive wages
  • Furnished housing is available ($200 shared, $400 single per month)
  • We partner with area guides to provide you with complimentary activities like whitewater rafting, horseback riding, and fly fishing
  • We are very unique workplace
  • We can offer you a fun unique experience with lasting memories

 

apply online by visiting www.undercanvas.com

operations

Maintenance

Zion, Moab, Mount Rushmore, and West Yellowstone

Under Canvas, the nation's largest Glamping company, is looking for amazing staff for our 2018 season.  If you love working outdoors, get along great with co-workers, love to help guests have an exceptional experience, and want to try a new adventure, we are the company for you!

Working season: March- November (Moab, Zion)

Working season: May- September (Yellowstone, Rushmore)

 

General description of purpose:

To maintain and repair all inside and outside of tents and buildings.  Take care of all furnishings that need repair or replacement.  Keep the overall appearance of Under Canvas pleasing to the eye.

 

Employee's responsibilities shall include, but are not limited to:

 

  • Guest Services – Respond in a timely manner as guest report items, or any repairs needed to the tents.  Follow all entering and leaving procedures during a guest stay.  Be respectful of the guest's personal property and privacy.

 

  • Teamwork – Communicate with all departments about current projects that affect guests and employees.  Keep the front desk updated on continual repairs happening to a guest's tent, so the front desk is able to follow up with the guest.

 

  • Equipment – Must be able to maintain and repair tents, plumbing systems, propane gas water heater, propane heaters, stove pipes, decks, trailers, vehicles, generators, solar power equipment.  Report any items or issues that may need the Maintenance supervisor's attention.  Keep track and take care of all tools necessary to complete all daily tasks.

 

  • Safety – Assist in overseeing emergency procedures before and after storms, sometimes working all hours to restore services/accommodations for guests.  Respond to guest, staff, and camp emergencies.  Follow all health and safety codes set in place by Under Canvas and local/federal governing agencies.

 

  • Grounds – Keep all outside areas in great condition.  Water all necessary plants and trees.  Keep all wood stocked for guests.  Make sure all walking and driving paths are clear from debris and anything that would cause injury to oneself or vehicle.  Maintain the overall outdoor appearance of Under Canvas.

 

Knowledge, Skills, and Abilities Required:

 

  • Ability to walk, stand, bend/kneel continuously throughout your shift
  • Ability to lift at least 25lbs
  • Knowledge of basic construction, plumbing, electric/gas, mechanics
  • Ability to troubleshoot and make repairs
  • Excellent interpersonal skills
  • Flexibility with changeable working schedule and hours and tasks
  • Ability to work for long periods of time outdoors in uncomfortable temperatures
  • Know how to manage pest control without it affecting guests and employees
  • Extremely organized and motivated, and can multi-task
  • Hard-working, eager, flexible, enthusiastic and willing to accept new challenges

Employee housing is available to staff at the rate of $200/mo for a shared room.

Staff will need to have their own transportation to and from the campsite.

Night Audit/ Front Desk

Overnight Supervisor

Zion, Moab, Mount Rushmore, and West Yellowstone

General description of purpose:  

The Overnight Supervisor must be able to work by themselves and stay productive.  You will be taking care of any guests that have not arrived by the appropriate time and any guests that are checking out early.  Making sure all reports that are needed have been printed, all guest folios are correct, and the computer system is change for the next day. You will be responsible for the camp overnight. This includes but not limited to: security, cleaning, stocking items around camp, running reports, making accounting adjustments to folios, ensuring accurate accounting, processing credit cards, customer service, walking camp grounds at night, and communicating issues/concerns with management. 

 

Overnight Supervisor responsibilities shall include, but are not limited to:  

  • Always keep the Front Desk Area presentable and engaging.  

  • Guest Services – In a timely and friendly manner, respond to guest questions about their stay, the tent they are staying in, and any needs that come up during their stay.  

  • Guest Arrival – Greet guests, efficiently complete check-in procedures, inform guests of policies, camp layout, food options, camp activities, and amenities. Deliver guests and luggage to their tent and explain all aspects of their stay. Give A+ customer service by anticipating any future needs based on their situation and circumstances.  

  • Concierge – Become knowledgeable about the area and all available local activities.  Some of these activities might include hiking, fishing, movies, shopping, etc....  Learn about resources you can use to answer guest questions and that the guest would be able to use as well.  

  • Accounting – Able to read and interpret accounting ledgers, make accounting adjustments, process credit cards, and basic math. 

  • Team Player – Communicate with co-workers and other departments to create a great environment for the guests.  

Knowledge, skills, and Abilities Required:  

  • Ability to handle multiple tasks simultaneously while projecting a positive attitude and engaging manner  

  • Ability to work for long periods of time outdoors in possibly uncomfortable temperatures and/or weather and view the experience as an adventure  

  • Ability to be outgoing, pleasant, and empathetic even in confrontational situations  

  • Customer service knowledge and experience  

  • Ability to skillfully work with a variety of personalities, circumstances, and environments  

  • All room charges are posted correctly 

  • Guests folios are ready for check outs in the morning 

Employee housing is available for staff members at the rate of $200/month per shared room.  

How to Apply

Please check out our website to get a real feel for who we are at each of our unique locations, and then complete our online application.

We look forward to hearing from you.