New Concept Opening Needs a new General Manager

General Manager – New Restaurant Concept | Mammoth Mountain Resort

We are seeking an experienced and hospitality-driven General Manager to lead the launch of an exciting new restaurant concept at Mammoth Mountain Resort. This hands-on leadership role will oversee all aspects of operations, team development, guest experience, and financial performance while building a culture centered on culinary excellence, genuine hospitality, and team pride. The ideal candidate is a visible leader, passionate coach, and operational expert who thrives in high-energy environments and is excited to help create one of the premier dining destinations in the Sierra Nevada.

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

 About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Job Summary

Mission
Responsible for leading your team members in executing “The Levy Difference" in regards to operations, human resources and financials. You will develop and maintain strong relationships with clients, your team members and Home Office Staff. It is imperative that you instill Levy philosophies through all levels of management and promote a cooperative work climate, maximizing productivity and morale.

Operations
•    Has strong attention to detail
•    Holds team accountable to steps of service to deliver great guest service
•    Ensures team members have the tools necessary to complete their jobs
•    Ensures show quality standards are maintained at all times
•    Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy Restaurants team members
•    Regularly obtains feedback from clients and guests to improve operations
•    Supports and communicates Company initiatives
•    Respond and assist in any departmental guest service issues
•    Develops and recommends all menus, promotions and programs in accordance with Levy Restaurants standards
•    Acts as a liaison with team, including partner’s operational team, Levy Restaurants team and other areas as needed to ensure efficient operational performance
•    Ensures that daily walkthroughs are being conducted in both FOH and BOH 
•    Creates and executes marketing plan to build sales

Controls
•    Thoroughly and accurately uses applicable Levy systems
•    Ensures that all security, safety and sanitation standards are achieved
•    Achieves daily sales and assigned cost goals
•    Achieves assigned budget goals
•    Employs good safety and sanitation practices
•    Follows and enforces responsible alcohol service policies
•    Oversees execution of required daily reporting 
•    Oversees completion of required department reports and compiles month end reporting
•    Ensures team members adhere to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook 
•    Develops budget to deliver profit and service goals, as well as meeting partner expectations
•    Oversees control of all inventories, product cost, cash handling and purchasing

Team
•    Uses all performance management tools to provide guidance and feedback to team
•    Promotes a cooperative work climate, maximizing productivity and morale
•    Conducts regular scheduled meetings to ensure lines of communication are open between management and team members
•    Interviews, hires, trains and develops team members according to Levy Restaurants guidelines
•    Displays a positive attitude towards team members
•    Mentors department managers to develop their skills and leadership abilities

Job Requirements
•    Able to communicate effectively with management team, guests and team members by speaking and comprehending English
•    English reading, writing, math and computer skills required
•    Ability to taste and evaluate food and beverage products
•    Must be able to work extended shifts of 10 hours or more as business dictates
•    Must be flexible with schedule and able to work different shifts
•    Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
•    Ability to use hands in using office equipment, including the computer system
•    Ability to talk and hear to conduct phone correspondence
•    Close vision and focus capabilities to view computer screen and company documents

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Flexible Time Off Plan

• Paid Parental Leave

• Holiday Time Off (varies by site/state)

• Personal Leave

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)