Join our team and go from Sea level to See level!
- year round
Join our team and go from Sea level to See level!
Join our team and go from Sea level to See level!
Join our team and go from Sea level to See level!
Goldbelt Tram Alaska is looking for a number of year-round and seasonal positions. Seasonal positions are typically from April-October. We are currently looking to fill roles for our 2023 season. Training for 2023 seasonal positions will be held in mid-April. Priority will be given to applicants with full availability. Some flexibility on availability is possible, depending on the position and applicant. If you can't make it for the whole season, please submit an application and we'll see if we can work something out.
Must be able to pass a background check and submit to weekly COVID testing if not vaccinated.
Apply today at www.goldbelt.com/careers
Employment Type: Seasonal
Clearance Requirements: Background Check
FLSA Status: Non-Exempt (Hourly)
Eligible for Remote Work: No
SUMMARY
Under the direction of the Retail Manager, assists with the management and supervision of retail staff, and the overall operations of Raven Eagle Gifts & Gallery.
JOB DUTIES:
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Constant movement in/out of an aerial tramway cabin up/down an 1800 ft. elevation; constant public interaction and communication; must be able to lift/move up to 50 pounds. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Prepare a variety of hot and cold beverages and coffee that includes bottled and canned drinks. Retail selling of prepared foods including, but not limited to hot dogs, chips, and various other snacks.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
Recently completed a Barista Training Program is preferred.
WORKING CONDITION
Constant movement in/out of an aerial tramway cabin up/down an 1800 ft. elevation; constant public interaction and communication; constant exposure to extreme heights, and periodic exposure to dangerous equipment during emergency evacuations or power failures. Must be able to lift/move up to 50 pounds, constant bending, lifting, stooping is required to maintain adequate supplies. The Tram is a non-smoking facility with designated outside-smoking area.
SUMMARY
Responsible for the preparation and serving of all alcoholic beverages at the Timberline Bar & Grill, in order to contribute to guest satisfaction and premier customer service atmosphere. Full-time and part-time positions available.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
Three (3) or more years’ experience as a bartender.
WORKING CONDITIONS
Routine movement in/out of an aerial tramway cabin as part of an aerial tramway and lift operation at an 1800 ft. elevation; exposed to inclement weather conditions (rain, wind, snow) constant public interaction and communication; constant exposure to extreme heights; periodic exposure to dangerous equipment during emergency evacuations or power failures.
Constant public interaction and communication; constant exposure to extreme heights, and periodic exposure to dangerous equipment during emergency evacuations or power failures, constant movement in a confined work space; prolonged standing, stooping, bending, lifting to maintain for extended periods of time to ensure adequate supplies; physical strength to periodically move up to 60 pounds. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Performs (at the semi-skilled level) general repairs and preventative maintenance to buildings, facilities, and grounds.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Routine movement in/out of an aerial tramway cabin as part of an aerial tramway and lift operation at an 1800 ft. elevation; all levels of including extreme heights; dangerous overhead work areas exposed to inclement weather conditions; dangerous work equipment; heavy physical requirements; constant climbing, stooping, bending, and working in confined spaces. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Responsible for assisting wait staff and providing table cleaning service for the restaurant, in order to contribute to a smooth operation.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Routine movement in/out of an aerial tramway cabin as part of an aerial tramway and lift operation at an 1800 ft. elevation; exposed to inclement weather conditions (rain, wind, snow) constant public interaction and communication; constant exposure to extreme heights; periodic exposure to dangerous equipment during emergency evacuations or power failures.
Standard restaurant environment; constant movement (standing, walking, bending, etc.) in a noisy environment during shift; physically strenuous, with physical ability to lift and carry up to 50 lbs. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Under the direction of the shift Kitchen Supervisor, responsible for the washing of restaurant dishes, equipment, etc., and the cleanliness of the kitchen area, in order to contribute to a smooth operation. Full-time and part-time positions available.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Routine movement in/out of an aerial tramway cabin as part of an aerial tramway and lift operation at an 1800 ft. elevation; exposed to inclement weather conditions (rain, wind, snow) constant public interaction and communication; constant exposure to extreme heights; periodic exposure to dangerous equipment during emergency evacuations or power failures.
Apply today at www.goldbelt.com/careers
Title: Food & Beverage/Restaurant Manager
Location: Goldbelt Tramway Juneau, AK
Category: Regular Full Time FLSA Status: Exempt
Salary: DOE
Reports to (Supervises/Liaison): General Manager, Director of Sales & Service; supervises all food & beverage staff
SUMMARY
Coordinates all restaurant, bar, snack bar, Espresso stands and catering operations including dining room service, setup and service of catering events, and catering sales. Ensuring budget and profit goals are met while ensuring guest satisfaction, a high level of customer service and restaurant operations that complement the overall tramway experience.
JOB DUTIES
· Manage and direct the Tramway’s restaurant and food and beverage operations and services, striving to meet the establishment’s objectives of profitability, professional, efficient and top-quality service.
· Supervise, train, schedule, counsel, evaluate and discipline all Kitchen, wait, bar and catering staff; develop, provide or arrange for training of new and current employees in all aspects of food and beverage service; assist with approval of payroll for subordinate staff.
· Coordinate and direct catering functions including setup, scheduling, event execution and clean up. Ensures that signed banquet bills are received and posted on the day of the event, and that all controlled tips information is prepared and disseminated in accordance with Goldbelt accounting guidelines.
· Manage the required budget specified in the Tramway’s annual budget and business plan; ensures the accuracy of host/cashier’s daily revenue reports and deposits. Assists with purchasing and inventories.
· Ensures that the presentation of all food and beverage items meet established standards. Communicates any variations in presentation, quality of food or timeliness to the General Manager and F&B Supervisors.
· Maintains appropriate inventory of all banquet supplies including linens, props, uniforms and equipment.
· Perform any food and beverage duties as necessary and required during absences and emergencies of subordinates, and during peak operating hours.
· Must be Proficient in the operation of point of sales systems, computers, standard kitchen and bar equipment, and standard office equipment.
· In collaboration with the General Manager and Director of Sales & Service discusses and determines menu design and planning, including food costing. Conducts weekly and monthly Inventories; determines purchasing needs of produce, supplies and food products. Investigates food supply sources; negotiates prices related to purchases and completes related paperwork; verifies receipt of food products and supplies; manages to budget.
· Assigns work to kitchen staff; constantly monitors the cooks’ preparation and cooking techniques and practices, checking the quality, quantity and appearance of the menu items before they are “pushed out” of the kitchen; assists in scheduling staff during assigned shift and on a weekly basis; provides ongoing training and guidance to subordinates; trains and evaluates cooks and dishwashers, ensuring compliance with quality standards, efficiency and adequate staff coverage for all shifts; leads by doing; constantly practices and encourages proper hygiene and sanitary habits.
· Thorough knowledge of the practices and techniques of restaurant cooking, food presentation and storage, including seafood handling; all kitchen equipment and appliances; and sanitary food requirements/codes.
· Ensures that all staff and patrons follow state law regarding alcoholic beverage service.
· Thorough knowledge of state sanitary regulations and requirements, state liquor laws (Alaska Alcohol Beverage Control Board) as well as standard practices and procedures related to food preparation and storage.
· Ability to immediately identify operational and service problems and initiate resolutions, and handle all complaints quickly and efficiently, in the guests’ best interests; to plan and organize effectively; to interpret financial data; control costs, inventories and payroll; make accurate projections; and attain budget.
· Ability to work long, flexible hours, the night shift, and possibly a six or seven-day workweek, if necessary.
· Ability to work directly with the public, providing information, and assistance on a daily basis.
· Performs other incidental and related duties as required and assigned.
NECESSARY SKILLS AND KNOWLEDGE
· Working knowledge of Point of Sales Systems, cash collection, bookkeeping procedures, labor laws, union contract language, liquor laws, purchasing requirements; customer and product forecasting.
· Excellent customer service/guest relations, communications and interpersonal skills.
· Ability to supervise and motivate subordinate staff; to lead by example, including the ability to adequately train staff with little or no prior experience; to handle disciplinary and stressful situations in an effective manner.
· Skill in operating personal computer utilizing a variety of computer software.
· Strong organizational skills; ability to work productively, skillfully and under pressure in a fast-paced environment.
· Skill in establishing and maintaining cooperative working relationships with other employees.
MINIMUM QUALIFICATIONS (education, experience, skills)
· High school diploma or equivalent.
· Three (3) years Food and Beverage (F&B) service management within the past four (4) years.
· Ability to obtain a ServSafe Manager (SSMC) certification.
· Ability to obtain an Alaska Techniques in Alcohol Management (TAMS) card.
· Ability to successfully pass a background check
· Valid Driver’s License and an acceptable driving record
PREFERRED QUALIFICATIONS (education, experience, skills)
· Five (5) years F&B service management experience.
· Two (2) years supervisory experience; drug testing may be required.
· Culinary training from an accredited Culinary Institute.
WORKING CONDITIONS
Standard restaurant, kitchen and bar environment as part of an aerial tramway and lift operation at a 1800 ft. elevation; constant movement in narrow/confined work spaces and a hot, noisy environment; prolonged standing for extended periods of time; physical strength to periodically move up to 80 lbs. The Tram is a non-smoking facility with designated outside-smoking areas.
Apply today at www.goldbelt.com/careers
Employment Type: Seasonal
Clearance Requirements: Background Check
FLSA Status: Non-Exempt (Hourly)
Eligible for Remote Work: No
SUMMARY
· Under the direction of the Director of Sales & services, the Front of House Manager is responsible for closing/balancing and reporting all payments of food and beverage purchases made by restaurant and bar guests. Responsible for managing operations of the dining room & bar during business hours and special events. Oversees all closing and opening procedures of all front of house staff. Assists Kitchen Manager in planning and executing all special events. Assists in menu programing and planning. Assists with formulating liquor and food costs. Manages front of house staff including hiring, training, and disciplinary action.
JOB DUTIES
· Counts, verifies, and closes out tills or banks assigned to each barista and bartender during the am or pm shift; informs office manager of amount, either in agreement, short or over the tallied sales receipts for food and beverages; distributes till to barista and/or bartender of the later shift and verifies/closes the same; responsible for the safekeeping of all cash during the shift and depositing activities at the close of am or pm business. Manages the POS system, including reporting, transaction voids, and change order. Responsible for all drops and records of shortages or overages.
· Checks and totals sales receipts; ensures that the cash drawer balances; verifies (open/close) safe; nightly runs the credit card transaction report and sales report; works with tramway and corporate accounting staff to address and resolve any problems related to the reporting and accountability of sales receipts and related restaurant transactions.
· Responsible for the hiring and training of all front of house staff including bartenders, expediters, wait staff, bussers, host staff, and greeters.
· Responsible for all front of house schedules and ensures scheduling meets labor requirements. Hold monthly meetings with front of house staff.
· Responsible for opening/closing the restaurant and holding all staff (including the kitchen) accountable for following proper procedures and completing their task 100%.
· Provides floor supervision and monitoring of cashiers, expediters, wait staff and bussers; constantly explains standard methods and techniques of food service, taking and following up on orders, communicating with guests, and Hospitality etc.
· Responsible for making sure food is being run within 1 minute of coming up in the window. Ensures that orders are correct and properly garnished and that food quality is up to our standards.
· Handles all guest or staff complaints and minor problems that arise during the shift. Circulates throughout the restaurant area to ensure consistency in food handling, cashiering, seating, and service. Ensures that staff maintain work areas in a clean and neat manner; Stocks and sets up wait station. Resets tables for new guests as quickly as possible.
· Assists Director of Sales & services and Bar Supervisor in liquor inventories and inputting counts into monthly inventory spreadsheets.
· Keeps Food & Beverage office clean and organized.
· Identifies and resolves bookkeeping discrepancies.
· Performs other incidental and related duties as required and assigned.
· Schedule and organize staff for special events.
NECESSARY SKILLS AND KNOWLEDGE
· Excellent communication and customer service skills.
· Strong organizational skills; ability to identify and resolve service problems and to handle all complaints quickly and efficiently, in the customers’ best interest; driven to lead by example, including the ability to train staff with little or no prior experience; ability to handle stressful situations in an effective manner; ability to create a cohesive workplace and employ conflict resolution techniques to smooth out problems between staff working the floor and kitchen areas and between early and late shifts.
· Thorough knowledge of: practices and techniques of mixology and proficient in the operation of bar and restaurant equipment; standard bar opening, operating and closing procedures; liquor laws; computerized cash register systems; cash collection procedures; standard practices and procedures related to food and beverage serving, taking/following up on orders and communicating with guests.
· Ability to learn and follow verbal and written instructions/directions.
· Skill in operating computers utilizing a variety of computer software including Word and Excel.
· Skill in establishing and maintaining cooperative working relationships with other employees, manager, and departments.
· Ability to work directly with the public, providing information and assistance on a daily basis.
· Thorough knowledge of standard restaurant opening, operating and closing, including cash collection, procedures, and practices.
MINIMUM QUALIFICATIONS (education, experience, skills)
· High school diploma or equivalent, AND
· One year experience as front of house supervisor and wait staff in high volume environment.
· Must be able to pass a background check.
PREFERRED QUALIFICATIONS (education, experience, skills)
· Current CPR and first aid certificates
· Drug testing may be required
· Prior Tram Operations experience
· Alaska food handlers card
· Current Serve Safe Managers Certification
· Current TAPS (training for alcohol professionals) card
· Five years of experience as a bartender
· One year of experience as a Front of House Supervisor
WORKING CONDITIONS
Standard restaurant environment as part of an aerial tramway and lift operation at a 1800 ft. elevation; small, enclosed office space; constant movement in a loud environment, interacting with restaurant guests and their complaints. The Tram is a non-smoking facility with designated outside-smoking areas
SUMMARY
This seasonal position is responsible for supervising guest service and ticketing operations, acting as the guest services manager on duty during his/her absence, and overseeing the collection, reconciliation, and submittal of daily ticket sales receipts, as well as collecting and submitting daily cruise ship reconciliation for vouchers in order to secure and increase sales, while offering top of the line services and a better product for tramway guests.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Movement in/out of an aerial tramway cabin up/down a 1800 ft. elevation; constant public interaction and communication; constant exposure to extreme heights. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Responsible for providing tour and local visitor information and assistance and oversees efforts to prevent the public from becoming nonpaying riders. There are full-time and part-time roles available.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Aerial tramway and lift operation with the upper terminal located at an 1800 ft. elevation; daily commute up/down lift; possible frequent standing; frequent guest interaction. The Tram is a non-smoking facility with designated outside-smoking areas.
ACKNOWLEDGMENT STATEMENT
While this job description describes the essential functions and qualifications of the position described, it is not intended to serve as a comprehensive list of all the duties performed by all employees in this job. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-related duties.
SUMMARY
Responsible for greeting guests with a smile, warm greeting. Responsible for managing the register, including all credit card and cash operations. Responsible for assisting and providing table cleaning service for the restaurant, in order to contribute to guest satisfaction providing a premier customer service atmosphere. Full and part time positions available.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Routine movement in/out of an aerial tramway cabin as part of an aerial tramway and lift operation at an 1800 ft. elevation; exposed to inclement weather conditions (rain, wind, snow) constant public interaction and communication; constant exposure to extreme heights; periodic exposure to dangerous equipment during emergency evacuations or power failures.
Must be able to lift and/or move up to 30 lbs. of various tram equipment/supplies. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Performs general labor work in cleaning tramway properties, facilities, and grounds.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Constant movement in/out of an aerial tramway and lift operation, cabin up/down 1,800 feet; constant exposure to extreme heights, and periodic exposure to dangerous equipment during emergency evacuations or power failures. Constant public interaction and communication, and must be able to lift/move up to 50 pounds, constant bending, lifting, stooping is required to maintain adequate supplies. The Tram is a non-smoking facility with designated outside smoking areas.
ACKNOWLEDGMENT STATEMENT
While this job description describes the essential functions and qualifications of the position described, it is not intended to serve as a comprehensive list of all the duties performed by all employees in this job. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-related duties.
Apply today at www.goldbelt.com/careers
Employment Type: Seasonal
Clearance Requirements: Background Check
FLSA Status: Non-Exempt (Hourly)
Eligible for Remote Work: No
SUMMARY
Responsible for the proper preparation and presentation of all food products at the Tramway restaurant, in a manner that contributes to guest satisfaction, a premier customer service atmosphere and smooth operations. Also, responsible for food costing, menu planning, and all food related duties.
JOB DUTIES
Responsible for proper preparation and presentation of all food.Cooks the most demanding menu items.Performs the work of subordinates when necessary.
Researches, designs, and plans menus.
In collaboration with the Food & Beverage Manager and the General Manager, discusses and determines menu design and planning, including food costing.
Conducts weekly and monthly Inventories; determines produce needs before notifying the Manager of purchasing needs of produce, supplies, and food products.
Investigates food supply sources; negotiates prices related to purchases and completes related paperwork; verifies receipt of food products and supplies; manages to budget.
Assigns work to shift Line Cooks, Prep Cooks, and Dishwashers; constantly monitors the cooks’ preparation and cooking techniques and practices, checking the quality, quantity, and appearance of the menu items before they are “pushed out” of the kitchen; assists in scheduling staff during assigned shift and on a weekly basis; provides ongoing training and guidance to subordinates; trains and evaluates cooks and dishwashers, ensuring compliance with quality standards, efficiency and adequate staff coverage for all shifts.
Oversees kitchen staff compliance with sanitary standards on food handling and storage and space/equipment cleanliness; ensures readiness for health inspections; dates and checks food; exhibits and encourages proper hygiene and sanitary habits.Identifies kitchen maintenance needs and recommends alternative solutions.
Ability to work long flexible hours, the late shift and possibly a six-day workweek.
Participates in departmental manager meetings, advising peers on the status and problems of coordinating food preparation/presentation activities.
Provides assistance to other staff in order to develop teamwork and contribute to the efficiency and effectiveness of the restaurant operation in meeting its goals and objectives.
Performs other incidental and related duties as required and assigned.
NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES
Thorough knowledge of the practices and techniques of restaurant cooking, food presentation and storage, including seafood handling; all kitchen equipment and appliances; and sanitary food requirements/codes.
Excellent communication and customer service skills.
Ability to learn, understand, and follow oral and written instructions/directions.
Skill in operating personal computer utilizing a variety of computer software.
Thorough knowledge of state sanitary regulations and requirements, as well as standard practices and procedures related to food preparation and storage.
Skill in establishing and maintaining cooperative working relationships with other employees.
Ability to work directly with the public, providing information and assistance on a daily basis.
Ability/willingness to learn and pass on to passengers those areas of interest to visitors, such as local history, people, culture, geography, etc.
MINIMUM QUALIFICATIONS (education and experience)
High school diploma or equivalent, AND
Two years of chef or lead cook experience in a high volume, multi-unit environment.
Certified Food Protection Manager (CFPM) certification.
PREFERRED QUALIFICATIONS (education and experience)
Culinary training from an accredited Culinary Institute.
Current CPR and first aid certificates, and fire prevention training; drug testing may be required.
WORKING CONDITIONS
Standard kitchen environment as part of an aerial tramway and lift operation at a 1800 ft. elevation; constant movement in narrow/confined work spaces and a hot, noisy environment; prolonged standing for extended periods of time; physical strength to periodically move up to 80 lbs. The Tram is a non-smoking facility with designated outside smoking areas.
SUMMARY
The Lead Barista is responsible for maintaining a positive work environment while ensuring quality experiences for both our customers and team members. The Lead Barista has advanced knowledge of coffee products and equipment. The Lead Barista will prepare drink orders, train entry level baristas, encourage safe work practices and order inventory with manager approval.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITION
Constant movement in/out of an aerial tramway cabin up/down an 1800 ft. elevation; constant public interaction and communication; constant exposure to extreme heights, and periodic exposure to dangerous equipment during emergency evacuations or power failures. Must be able to lift/move up to 50 pounds, constant bending, lifting, stooping is required to maintain adequate supplies. The Tram is a non-smoking facility with designated outside-smoking area.
SUMMARY
Under the direction of the Front of House Manager, the Lead Bartender serves drinks, trains bartenders how to prepare drinks in order to ensure guest satisfaction, opens and closes cash drawer, conducts inventory and prepares purchase orders for manager approval.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Standard restaurant and bar environment as part of an aerial tramway and lift operation at a 1800 ft. elevation; constant exposure to extreme heights, and periodic exposure to dangerous equipment during emergency evacuations or power failures. Constant movement in narrow/confined workspaces and a hot, noisy environment; prolonged standing for extended periods of time. Constant public interaction and communication and must be able to lift/move up to 60 lbs., periodically. The Tram is a non-smoking facility with designated outside smoking areas.
SUMMARY
Under the direction of the Building Maintenance Manager, takes lead role in cleaning tramway properties by assigning and checking the work of janitorial staff in addition to performing the full range of janitorial duties.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Constant movement in/out of an aerial tramway and lift operation, cabin up/down an 1800 ft.; constant exposure to extreme heights, and periodic exposure to dangerous equipment during emergency evacuations or power failures. Constant public interaction and communication, and must be able to lift/move up to 50 lbs, constant bending, lifting, stooping is required to maintain adequate supplies. The Tram is a non-smoking facility with designated outside smoking areas.
ACKNOWLEDGMENT STATEMENT
While this job description describes the essential functions and qualifications of the position described, it is not intended to serve as a comprehensive list of all the duties performed by all employees in this job. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-related duties.
SUMMARY
This seasonal position is responsible for providing tour and local visitor information and assistance, ticketing services and sales in the sky bridge, to guests at the Tramway.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Aerial tramway and lift operation with the upper terminal located at an 1800 ft. elevation; daily commute up/down lift; possible frequent standing; frequent guest interaction. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Responsible for performing as an assistant to supervisor, and in a lead capacity by assigning and checking work and providing daily guidance/training to subordinate Hosts or Ticket Agents.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Aerial tramway and lift operation with the upper terminal located at an 1800 ft. elevation; daily commute up/down lift; possible frequent standing; frequent guest interaction. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Responsible for the proper preparation and presentation of all food products at the Tramway restaurant, in order to contribute to guest satisfaction providing a premier customer service atmosphere. We will train.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Routine movement in/out of an aerial tramway cabin as part of an aerial tramway and lift operation at an 1800 ft. elevation; exposed to inclement weather conditions (rain, wind, snow) constant public interaction and communication; constant exposure to extreme heights; periodic exposure to dangerous equipment during emergency evacuations or power failures.
Must be able to lift and/or move up to 40 lbs. of various tram equipment/supplies. The Tram is a non-smoking facility with designated outside-smoking areas.
Must be able to work in a standard kitchen environment, constant movement in narrow/confined work spaces and a hot, noisy environment; prolonged standing for extended periods of time. Must be able to lift/move up to 40 lbs., periodically, constant bending, lifting, stooping is required to maintain adequate supplies. The Tram is a non-smoking facility with designated outside smoking areas.
SUMMARY
Under the direction of the shift Kitchen Supervisor or Line Cook, is responsible for the preparation of salads, vegetables, sauces, soups, sandwiches and other menu items at the Tramway restaurant, in order to contribute to guest satisfaction providing a premier customer service atmosphere.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Routine movement in/out of an aerial tramway cabin as part of an aerial tramway and lift operation at an 1800 ft. elevation; exposed to inclement weather conditions (rain, wind, snow) constant public interaction and communication; constant exposure to extreme heights; periodic exposure to dangerous equipment during emergency evacuations or power failures.
Must be able to lift and/or move up to 40 lbs. of various tram equipment/supplies. The Tram is a non-smoking facility with designated outside-smoking areas.
Must be able to work in a standard kitchen environment, constant movement in narrow/confined work spaces and a hot, noisy environment; prolonged standing for extended periods of time. Must be able to lift/move up to 40 lbs, periodically, constant bending, lifting, stooping is required to maintain adequate supplies. The Tram is a non-smoking facility with designated outside smoking areas.
Apply today at www.goldbelt.com/careers
Employment Type: Full Time
Clearance Requirements: Background Check
FLSA Status: Exempt (Salary)
Eligible for Remote Work: No
SUMMARY
Responsible for managing, hiring, and supervising retail operations along with staff located in all areas of Goldbelt Tram. Also responsible for maintaining the online retail website.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Aerial tramway, lift and terminal environment (1800 ft. elevation); extreme heights and dangerous overhead work areas exposed to inclement weather conditions; extremely dangerous electrical and/or mechanical conditions and equipment.
Routine movement in/out of an aerial tramway cabin as part of an aerial tramway and lift operation at 1800 ft. elevation; constant public interaction and communication; constant exposure to extreme heights; periodic exposure to dangerous equipment during emergency evacuations or power failures.
During emergency evacuations or equipment failure, expected to assist management. Must be able to hike trails to assist management in various emergencies (e.g., medical, missing persons, etc.) Must be able to lift and/or move up to 75 lbs. of various tram equipment/supplies. The Tram is a non-smoking facility with designated outside-smoking areas.
ACKNOWLEDGMENT STATEMENT
All employment with Goldbelt, Incorporated is “at will.” This means that the employee or Goldbelt Incorporated may terminate employment at any time and for any reason. Management has the exclusive right to alter this job description at any time without notice. This document is not intended to exclude modifications consistent with providing reasonable accommodation for a disability, nor is it intended to be an employment agreement or contract.
While this job description describes the essential functions and qualifications of the position described, it is not intended to serve as a comprehensive list of all the duties performed by all employees in this job. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-related duties.
SUMMARY
Responsible for selling merchandise or art items in a retail gift shop; at the II level, functions as a lead retail clerk over lower level clerks during a shift. You will be responsible for a large retail shop with high volume of guests and merchandise. Stocking and organizing all merchandise in a timely manner. Keeping the Shop clean and organized on a daily basis.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
Ability to successfully pass a background check.
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Constant movement in/out of an aerial tramway and lift operation, cabin up/down an 1800 ft.; constant exposure to extreme heights, and periodic exposure to dangerous equipment during emergency evacuations or power failures. Constant public interaction and communication, and must be able to lift/move up to 50 lbs., constant bending, lifting, stooping is required to maintain adequate supplies. The Tram is a non-smoking facility with designated outside smoking areas.
SUMMARY
Responsible for the supervision and training of retail staff, and limited scope of shop operations at the Tramway sites. Maintain accurate records of Daily Sales.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education and experience)
PREFERRED QUALIFICATIONS (education and experience)
WORKING CONDITIONS
Constant movement in/out of an aerial tramway and lift operation, cabin up/down an 1800 ft.; constant exposure to extreme heights, and periodic exposure to dangerous equipment during emergency evacuations or power failures. Constant public interaction and communication, and must be able to lift/move up to 50 lbs., constant bending, lifting, stooping is required to maintain adequate supplies. The Tram is a non-smoking facility with designated outside smoking areas.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly required to stand, walk, talk, hear, see, use hands and fingers to operate, handle, or feel objects, tools, or controls; reach with hands and arms. The employee may occasionally be required to bend/stoop, climb ladders, or move display cases. The employee must frequently lift and/or move up to 50 lbs. Specific vision abilities required by this job include distance vision, close vision, color perception, peripheral vision, and the ability to adjust focus.
SUMMARY
The Specialty Sales Associates are responsible for promoting, demonstrating, and selling Alaska Native/American Indian art and merchandise. As well as, responsible for the achievement of customer satisfaction, revenue generations, and long-term account goals in line with company vision and values.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
Ability to successfully pass a background check.
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Constant movement in/out of an aerial tramway cabin up/down a 1800 ft. elevation; constant public interaction and communication; must be able to lift/move up to 50 pounds. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Assists departmental supervisors in the delivery of services while providing the best possible customer service atmosphere and maximized operational efficiencies.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Standard restaurant, kitchen and bar environment as part of an aerial tramway and lift operation at an 1800 ft. elevation; constant exposure to extreme heights; periodic exposure to dangerous equipment during emergency evacuations or power failures. Exposure to wilderness environment on mountain trails when checking on guest safety or responding to emergencies. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Responsible for all aspects of the smooth operation of the Chilkat Theater, providing tours and local visitor information and assistance. Full-time and part-time positions available.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Aerial tramway and lift operation with the upper terminal located at an 1800 ft. elevation; daily commute up/down lift; possible frequent standing; frequent guest interaction. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Responsible for providing tour and local visitor information and assistance, and ticketing services and sales, to guests at the Tramway.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Aerial tramway and lift operation with the upper terminal located at an 1800 ft. elevation; daily commute up/down lift; possible frequent standing; frequent guest interaction. The Tram is a non-smoking facility with designated outside-smoking areas.
SUMMARY
Under the direction of the Tram Operations Supervisor and/or Tram Operator, attendant is responsible for loading/unloading passengers on/off an aerial tramway cabin. Attendants also perform cabin attendant duties inside the cabin during passenger transport.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
WORKING CONDITIONS
Constant movement in/out of an aerial tramway cabin up/down a 1800 ft. elevation; exposed to inclement weather conditions (rain, wind, snow); constant public interaction and communication; constant exposure to extreme heights; possible exposure to dangerous situations during emergency evacuations. The Tram is a non-smoking facility with designated outside-smoking areas.
ACKNOWLEDGMENT STATEMENT
While this job description describes the essential functions and qualifications of the position described, it is not intended to serve as a comprehensive list of all the duties performed by all employees in this job. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-related duties.
Title: Tram Maintenance Supervisor
Department: Operations Aerial Tramway Hours of Work: 40 hours
Category: Regular Full-time FLSA Status: Non-Exempt
Salary/Grade Level: DOE
Reports to (Supervises/Liaison): Tram & Facilities Manager (Tram Maintenance Technicians)
SUMMARY
The Tram Maintenance supervisor is responsible for of all phases of tramway maintenance activity and the performance of journeyman level electrical and/or mechanical work.
Oversees practices that determine the aerial tramway is operational, and that all aerial tramway maintenance personnel are trained, equipped, and capable of performing their duties for public operation. Constantly monitoring factors affecting the safe and efficient operation of tramway cars and the control center.
JOB DUTIES
Responsible for ensuring that all required maintenance and repair work is performed by staff and/or contractors in accordance with state and local operational codes, ANSI B-77 code and manufacturer’s specifications.
Performs journey level electrical and/or mechanical work which includes troubleshooting, disassembling, repairing or rebuilding mechanical components or electrical systems; uses and supervises the use of tools per manufacturers’ instructions and specifications.
Supervises the maintenance and repair work performed by maintenance personnel and contractors, after troubleshooting and determining exactly what corrective work, methods, resources are needed.
Develops and maintains a preventative maintenance program and schedule for all tramway structures and systems; expedites all materials needed to do preventative maintenance or repairs.
Provides training for maintenance staff in standby operations, generator operations and rescue car lift evacuations; participates in emergency lift evacuation upon notification by the General Manager.
Ensures that safety measures and equipment (i.e. harnesses, helmet, etc.) are taken/used at all times, especially when staff climb towers or ride on top of tram cars.
Ensures that subordinates are trained (including in emergency rope evacuation), equipped and fit to perform their duties.
Ensures that maintenance staff are available at all times during public operation of the tramway.
Makes staff assignments; schedules staff work, taking into consideration ongoing operational needs, availability of staff, equipment, parts, etc.; checks quality of work performed, all while guiding (and sometimes training) work crew to project completion.
Takes a lead role during absence of the Tram & Facilities Manager.
Constantly emphasizes the importance of customer service; monitors staff’s provision of the same, correcting weaknesses or problems. Must insure that all time cards or pay sheets are reviewed, signed, and submitted in a timely manner.
Periodically reviews the operator’s manual with each new and returning employee; records all training per the ANSI code. During operating hours, ensures the availability of at least one trained employee onsite to administer first aid.
Performs basic trouble shooting of tram systems and able to record/log faults and bypasses per ANSI code.
When necessary due to personnel understaffing, unexpected absences, or emergencies, may perform the duties of a Tram Operator or Tram Attendant; on call during the regular tram operating season and will assist the General Manager when needed.
Enforces operational and safety rules; always keeps General Manager and Tram & Facilities Manager informed regarding a condition or occurrence that may adversely affect the safety of the operation; monitors that all signs in the ramp area, safety equipment and rope evacuation equipment are in place.
Performs other incidental and related duties as required and assigned.
NECESSARY SKILLS AND KNOWLEDGE
Extensive knowledge of the operation of aerial lift or tramway facilities, terminals and related equipment;
Knowledge of common industry practices and considerations;
Knowledge of maintenance and repair requirements; and applicable building, ANSI, OSHA and health codes.
Ability to troubleshoot, disassemble, repair or rebuild systems and components of the facility and related equipment.
Experience using welders and torches for fabrication and repair of mild steel and aluminum components.
Ability to make work assignments, check the completed work, and guide/train a maintenance crew in normal operating and crisis situations.
Ability to function in a stressful environment.
Ability to balance and prioritize operating needs and schedules with available time and skills of maintenance crew to get the job done efficiently and effectively.
Ability to develop and maintain a preventative maintenance program/schedule and employee safety and emergency evacuation training program.
Ability to make decisions on maintaining and repairing equipment, systems, and components.
Ability to read and interpret tramway and lift blueprints, manuals, and warranty requirements.
Ability to physically rope evacuate passengers and self from cabin.
Excellent communication and customer service skills.
Ability to learn, understand and follow verbal and written instructions/directions.
Ability to train staff in tram operations, emergency evacuation procedures, and basic customer service skills.
Ability to learn, understand, and follow verbal and manual instructions; learn and function within ANSI codes.
Skill in establishing and maintaining cooperative working relationships with other employees.
Ability to work directly with the public, providing information and assistance on a daily basis.
Ability/willingness to learn and pass on to passengers those areas of interest to visitors, such as local history, people, culture, geography, etc.
MINIMUM QUALIFICATIONS (education, experience, skills)
Two (2) years of experience working at an aerial tramway and /or ski lift operation that includes One (1) year of maintenance working with electrical controls, hydraulics and wire-rope. May substitute (1) year tram related experience for an Associate degree or Certificate in Advanced Diesel Technology and (2) years on the job experience in the repair and maintenance of heavy machinery.
One (1) year Lead/supervisory experience, including scheduling and training subordinates in any environment.
Current CPR/AED and first aid certificates.
Current Rope access and/or Fall Protection certificate or achieve certification within 6 months after acceptance of job offer.
PREFERRED QUALIFICATIONS (education, experience, skills)
Five (5) years of experience in aerial tramway and/or ski lifts, gondola operations to include two (2) years’ work with electrical controls, hydraulics and wire rope.
Three (3) years lead/supervisory maintenance experience, including scheduling and training subordinates in any environment.
WORKING CONDITIONS
Aerial tramway, lift and terminal environment (2000 ft. elevation); extreme heights and dangerous overhead work areas exposed to inclement weather conditions; extremely dangerous electrical and/or mechanical conditions and equipment.
Routine movement in/out of an aerial tramway cabin as part of an aerial tramway and lift operation at an 2000 ft. elevation; constant public interaction and communication; constant exposure to extreme heights; periodic exposure to dangerous equipment during emergency evacuations or power failures.
During emergency evacuations or equipment failure, expected to assist management. Must be able to hike trails to assist management in various emergencies (e.g., medical, missing persons, etc.) Must be able to lift and/or move up to 100 lbs. of various tram equipment/supplies. The Tram is a non-smoking facility with designated outside-smoking areas.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly required to stand, walk, talk, hear, use hands and fingers to operate, handle, or feel objects, tools, or controls; reach with hands and arms. Frequent climbing, stooping, kneeling, and bending are required. The employee may occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include distance vision, close vision, peripheral vision, and the ability to adjust focus. The employee must be able to enter, exit, and ride an aerial tramway in order to reach the upper worksite.
SUMMARY:
Performs (at the semi-skilled level) preventative maintenance and repairs to the aerial tramway and lift. Shall practice good housekeeping, emphasizing avoiding the development of any condition that might contribute to personal injury. Shall comply with the operational rules and regulations of the Goldbelt Tram Alaska.
JOB DUTIES:
NECESSARY SKILLS AND KNOWLEDGE:
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
WORKING CONDITIONS
This is a year-round position with excellent benefits.
SUMMARY
Under the direction of the Tram Operations Supervisor and/or the Director of Maintenance and Operations is to be knowledgeable of operational and emergency procedures and related equipment needed to perform the assigned duties. All personnel shall use reasonable care while performing their duties.
JOB DUTIES
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
Valid driver’s license and an acceptable driving record.
WORKING CONDITIONS
Routine movement in/out of an aerial tramway cabin as part of an aerial tramway and lift operation at an 1,800-foot elevation; exposed to inclement weather conditions (rain, wind, snow); constant public interaction and communication; constant exposure to extreme heights; periodic exposure to dangerous equipment during emergency evacuations or power failures. The Tram is a non-smoking facility with designated outside-smoking areas.
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