Delaware North at Shenandoah National Park
Profile Jobs

Our Jobs

Our 2022 season will run from mid-March through October.

Just over an hour’s drive from Washington, DC, Shenandoah National Park overlooks the lush Shenandoah Valley and the Blue Ridge Mountains. We operate lodging, retail, and foodservice locations throughout the park including Skyland, Big Meadows Lodge, Elkwallow, Loft Mountain Campground, Lewis Mountain Cabins, and Big Meadows Wayside.
​​​
The list below gives a general overview of positions that will be filled for the upcoming season. Our employment application will have a complete list of available positions, and will also ask if you are willing to consider other positions.

  • Busser

    Food & Beverage
    Big Meadows - Shenandoah National Park and Skyland - Shenandoah National Park
    $11.25 / hour

    Delaware North Parks and Resorts is hiring a Busser to join our team at Shenandoah National Park in Luray, Virginia! As a Busser, you will demonstrate excellent time management skills as well as the ability to set priorities and quickly respond to changing needs within the dining room.

    Starting pay rate is $11.25/hr

    Click here to apply!

    Responsibilities 

    • Check in with management upon arrival for daily duties and station assignments.
    • Attend pre-shift briefing, taking note of relevant information including service, food and beverage, and guest notes.
    • Maintain cleanliness and sanitation of the dining room including all equipment, utensils, tables, chairs, service stations, floors, and windows. 
    • Remove dirty dishes, silverware, and empty glasses from guest tables between courses and after guests depart. Return dirty dishes, silverware, glassware and linen to dish washing area, sorting appropriately and placing them in the assigned area for proper disposition.
    • Reset tables once guests leave according to floor plan or instructions from management.
    • Remove and empty trash as needed.
    • Assist in counting china, glass, silver and linen.

    Qualifications 

    • Experience or training as a Runner or Busser with a similar style of dining, capacity, and volume is preferred.
    • Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed.
    • Excellent communication skills.

    Physical Requirements 

    • Constant standing, walking, bending, reaching, and repetitive motions.  
    • Ability to maneuver between tables and around corners.
    • Ability to lift, balance and move large food trays, weighing up to 35 pounds, for set-up, service, and clean-up.
    • Visual acuity and hearing to take orders and prepare checks.
    • Ability to stand or walk for the entire length of shift; may include walking up and down stairs.
  • Cashier

    Retail, Food & Beverage
    Big Meadows - Shenandoah National Park, Skyland - Shenandoah National Park, Elkwallow - Shenandoah National Park, and Loft Mountain - Shenandoah National Park
    $11.25 / hour

    Delaware North Parks and Resorts is hiring Food Service Cashiers to join our team at Shenandoah National Park in Luray, Virginia! As a Food Service Cashier, you will display a positive attitude with guests and co-workers while accurately ringing up merchandise and product in an efficient manner.

    Click here to apply!

    Cashier positions at Shenandoah start at $11.25/hr.

    Some locations may implement a vaccination requirement in the future if required by federal, state, local law.

    Responsibilities 

    • Greet guests approaching stand and provide details to guests on items for sale while using suggestive selling techniques.
    • Serve food and beverage items in correct proportions, following proper sanitation guidelines.
    • Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.
    • Participate in set-up, opening & closing procedures, arrange inventory, notifies supervisor of any inventory deficiency or shortages.
    • Perform clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
    • Perform other duties as assigned in addition to cashier duties (if applicable).
    • Properly record all transactions via the point of sale system and informs guests of the amounts owed.
    • Collect the proper money for food and beverage items; processes credit cards or determines correct change for guests.
    • Account for all transactions; maintains accurate cash count and balance banks at end of shift.

    Qualifications 

    • Ability to provide excellent guest service.
    • Basic math skills; ability to accurately account for cash and inventory.
    • Effective communication skills; ability to communicate with guests and receive orders.
    • Ability to work effectively with others.
    • Ability to work in a fast-paced environment.

    Physical Requirements 

    • Ability to lift at least 30 lbs.
    • Ability to stand for the entire length of shift.
    • Frequent standing, bending, stooping, carrying, walking, sitting, and reaching.
  • Cook

    Culinary
    Big Meadows - Shenandoah National Park, Skyland - Shenandoah National Park, Elkwallow - Shenandoah National Park, and Loft Mountain - Shenandoah National Park
    $15.00 / hour

    Delaware North Parks and Resorts is searching for Cooks to join our team at Shenandoah National Park in Luray, Virginia!

    Starting pay is $15.00/hour!

    Click here to apply!

    Some locations may implement a vaccination requirement in the future if required by federal, state, or local law. 

    Responsibilities 

    • Follow supervisor's assignments for opening and closing procedures, as well as food production.
    • Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.
    • Set up and operation of kitchen equipment.
    • Clean equipment properly according to correct procedures.
    • Keep workstation clean, organized, sanitized, and sufficiently stocked.
    • Work cooperatively with co-workers and management.

    Qualifications 

    • Attentive and detailed oriented.
    • Ability to read and understand recipes and food abbreviations.
    • Ability to work in a fast-paced environment with a high level of attention to detail.
    • Ability to follow procedures and take directions; work as a team player.
    • Basic math skills, with the ability to calculate and follow recipe measurements and proportions.

    Physical Requirements 

    • Able to stand for long periods of time including bending, lifting, reaching, and stretching.
    • Able to lift 20lbs or more.
    • Ability to move rapidly and coordinate multiple orders.
    • Exposed to variable temperatures.
  • Dishwasher

    Food & Beverage
    Big Meadows - Shenandoah National Park and Skyland - Shenandoah National Park
    $13.00 / hour

    Delaware North Parks and Resorts is hiring a Dishwasher to join our team at Shenandoah National Park in Luray, Virginia! As a Dishwasher you are responsible for cleaning and sanitizing the kitchen and all food and drink serving equipment.  

    Click here to apply!

    Dishwasher positions at Shenandoah start at $13.00

    Some locations may implement a vaccination requirement in the future if required by federal, state, or local law. 

    Responsibilities 

    • Washes dishes, glassware, pots, pans, flatware, and kitchen items, using dishwashers or by hand.
    • Places clean dishes, utensils, and cooking equipment in storage areas.
    • Cleans work area including equipment, floors, walls, and cooking area.
    • Ensures that all levels for sanitizer on dish machines and pot sinks are at the specific requirements for health standards.
    • Keeps all kitchen wares storage areas clean and orderly.
    • Removes trash from dish room and transports to the dumpster. Cleans and sanitizes garbage cans.

    Qualifications 

    • Ability to understand and follow directions.
    • Ability to work cooperatively with others.

    Physical Requirements 

    • Ability to stand and walk for the entire length of shift.
    • Ability to lift and carry supplies and equipment up to 60 pounds and place items on high and low shelves in storerooms and freezers.
    • Frequent reaching, twisting at the waist, bending, and squatting
    • Pushing and pulling occasionally, to move equipment, mops, and brooms
    • Hazards include, but are not limited to, cuts from broken glass, metal cans, scalds, and burns, slipping and tripping, exposure to and contact with chemical cleaning agents.
    • Ability to withstand temperatures in a hot and damp kitchen environment.
  • Front Desk Clerk

    Guest Services
    Big Meadows - Shenandoah National Park and Skyland - Shenandoah National Park
    $12.00 / hour

    Delaware North Parks and Resorts is searching for a customer-service focused Front Desk Clerk to join our team at Shenandoah National Park in Luray, Virginia! In this role you will be responsible for night auditor and front desk duties while working.

    Click here to apply!

    Front Desk Clerk and Night Auditor positions at Shenandoah start at $12.00/hr

    Some locations may implement a vaccination requirement in the future if required by federal, state, or local law 

    Responsibilities 

    • Run night audit function, reconcile credit card payments, input sales from other systems and manual sales sheets.
    • Understand guest folio, explanation of billing and how to make any needed corrections.
    • Review pending advance deposits and charges.
    • Check guests in and out of the hotel efficiently.
    • Quote room rates and room package information.
    • Post charges for in-house accounts.
    • Read group resumes and know daily activities of group.
    • Complete shift closing, drop cash and check payments.
    • Secure bankat all timesand follow proper cash handling policies.
    • Answer and direct incoming calls.
    • Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
    • Check and balance the daily figures, post room and tax charges on guest accounts.
    • Perform other duties as assigned.

    Qualifications 

    • Previous experience in cash handling required.
    • Previous experience in customer service environment preferred.
    • Good communication skills; ability to communicate with guests and co-workers.
    • Basic math skills; ability to accurately handle money and count change.
    • Microsoft Excel experience is a big plus.

    Physical Requirements 

    • Stand and walk for extended periods of time.
    • Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.
  • Housekeeper

    Housekeeping
    Big Meadows - Shenandoah National Park, Lewis Mountain - Shenandoah National Park, and Skyland - Shenandoah National Park
    $14.00 / hour

    Delaware North Parks and Resorts is hiring Housekeepers to join our team at Shenandoah National Park in Luray, Virginia!

    Housekeeping positions in Shenandoah start at $14.00/hr!

    Click here to apply!

    Some locations may implement a vaccination requirement in the future if required by federal, state, or local law 

    Responsibilities 

    • Thoroughly cleans public areas, rooms, and restrooms according to department procedures.
    • Empties wastebaskets and transports trash and waste to disposal area.
    • Replenishes supplies per housekeeping procedures.
    • Conducts walk-arounds of assigned areas to ensure the facility meets housekeeping standards.
    • Interacts on occasion with guests while cleaning guest and meeting rooms. Assists guest as needed.
    • Reports maintenance repair problems to Supervisor.
    • Ensures all lost and found items are turned in and logged on a daily basis.
    • Ensures sanitation guidelines are maintained.
    • Ensures all linen rooms and work areas are neat, clean and organized.
    • Performs other duties as assigned.

    Qualifications 

    • Limited to no experience required; previous commercial cleaning or guest service experience preferred.
    • Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures.
    • Ability to work quickly under pressure.
    • Ability to follow direction and instructions.
    • Ability to make simple addition and subtraction calculations.

    Physical Requirements 

    • Frequent walking and standing for entire length of shift.
    • Frequent climbing of stairs.
    • Frequent bending, stooping, reaching, kneeling, and carrying.
    • Use of hands to operate cleaning equipment and complete scrubbing/washing
  • Maintenance Worker

    Facilities
    Skyland - Shenandoah National Park
    $16.00 / hour

    Delaware North Parks and Resorts is looking for Maintenance Workers to join our team at Shenandoah National Park in Luray, Virginia! As part of the Maintenance team you will work under the direction of the Facilities Manager performing routine maintenance duties throughout the properties.

    Maintenance Workers at Shenandoah start at $16.00/hr

    Click here to apply!

    Some locations may implement a vaccination requirement in the future if required by federal, state, or local law. 

    Responsibilities 

    • Painting, hanging drywall, and repairing drywall as needed.
    • Changing light bulbs, replacing fixtures, and performing similar minor electrical tasks.
    • Plumbing work including opening clogged drains, repairing leaks, and performing other simple plumbing jobs.
    • Simple carpentry tasks, such as installing shelves, hooks, or closet rods
    • Lawn maintenance including mowing, removing weeds and brush, etc.
    • Ensuring tools and equipment are in working order and keeping maintenance room in neat condition.
    • Assists with loading or unloading trucks of maintenance parts and supplies.

    Qualifications 

    • Minimum of one year previous experience in general maintenance/repair required.
    • Previous experience with heavy/agricultural machinery a plus.
    • Previous experience with fire and boiler heat systems a plus.
    • Must have a clean driving record. This position requires driving a company vehicle.

    Physical Requirements 

    • Requires bending, stooping, and the ability to lift and carry up to 50 pounds, squatting, kneeling, pushing and pulling.
    • Standing and walking 100% of the time.
    • Must be able to work outside in all types of weather.
  • Porter

    Warehouse, Housekeeping
    Big Meadows - Shenandoah National Park and Skyland - Shenandoah National Park
    $11.25 / hour

    Delaware North Parks is hiring Porters to join our team at Shenandoah National Park in Luray, Virginia! As a Porter, you are responsible for receiving and processing incoming stock and product, preparing and completing orders for delivery or pickup, and performing inventory and quality control.

    Porter positions at Shenandoah start at $11.25/hr

    Click here to apply!

    Some locations may implement a vaccination requirement in the future if required by federal, state, or local law.

    Responsibilities 

    • Performs transfers or products and/or merchandise to and from the warehouse.
    • Responsible for receiving products and merchandise, checking for quality and damages to items, and the proper storage of the delivered products and merchandise.
    • Responsible for operating equipment such as forklifts, pallet jacks, etc.
    • Perform physical inventory as needed.
    • Processes requests for supplies prepares merchandise for delivery and prepares packages for shipping according to established procedures
    • Ensures security of company assets.
    • Other duties and tasks as assigned by manager.

    Qualifications 

    • Must be at least 18 years of age.
    • 1 year of warehouse experience is preferred.
    • Must be able to follow basic safety procedures and precautions due to physical risks.
    • Demonstrates interpersonal and communication skills, both written and verbal, basic math, and counting skills required.

    Physical Requirements 

    • Ability to pull heavy carts of stock throughout the facility.
    • Requires frequent lifting, carrying, pushing, pulling up to 50 pounds.
    • Frequent standing, walking, bending, stooping, lifting and reaching, during the entire length of shift.
  • Server

    Food & Beverage
    Big Meadows - Shenandoah National Park and Skyland - Shenandoah National Park
    $7.90 / hour + tips

    Delaware North Parks and Resorts is hiring Servers to join our team at Shenandoah National Park in Luray, Virginia. As a Server, you will be the face of our restaurant and play a critical role in providing excellent service to our guests.

    Click here to apply!

    Some locations may implement a vaccination requirement in the future if required by federal, state, or local law.

    Server positions at Shenandoah start at $7.90/hr

    Responsibilities 

    • Greet guests, provides menus, clearly communicates restaurant specials, answers questions about menu items, collects food and beverage orders, serves items ordered, and attends to guests' needs throughout their visit.
    • Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed.
    • Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.
    • Prepare and deliver the check to guests at the table,  accept and process the payment.
    • Collaborate with other restaurant servers and kitchen and bar staff.
    • Perform opening, closing, cleaning, and side work duties, as assigned.
    • Ensure all equipment and workspaces are clean, sanitized, organized, and working properly.

    Qualifications 

    • Experience in cash handling and credit card processing is required.
    • At least one year’s experience as a server in a high-volume environment is preferred.
    • Previous experience with a point-of-sale system in a service or hospitality environment preferred.

    Physical Requirements 

    • Constant standing, walking, bending, reaching, and repetitive motions.  
    • Ability to maneuver between tables and around corners.
    • Ability to lift, balance and move large food trays, weighing up to 35 pounds.
    • Visual acuity and hearing sufficient to take orders and prepare checks.
    • Ability to lift up to 35 pounds for set-up, service, and clean-up.
    • Ability to stand or walk for the entire length of shift; may include walking up and down stairs.
  • Supervisor

    Retail, Food & Beverage, Culinary, Housekeeping, Guest Services, Catering
    Big Meadows - Shenandoah National Park, Skyland - Shenandoah National Park, and Elkwallow - Shenandoah National Park
    $16.00 / hour

    Delaware North Parks and Resorts is seeking Supervisors to join our team at Shenandoah National Park in Luray, Virginia!

    Click here to apply!

    Some locations may implement a vaccination requirement in the future if required by federal, state, local law.

How to Apply

Search openings and apply online at the link below. Our application typically takes 5 minutes or less to complete. You'll be invited to complete a brief on-demand text interview to pre-qualify for the position before being invited to schedule your own interview.


Contact Delaware North at Shenandoah National Park