Front Desk

As part of the White Stallion Ranch Front Office team, you are a key part of creating an exceptional guest experience from arrival to departure. You are often the first and last person our guests interact with, so a friendly, welcoming attitude and strong communication skills are essential.

The Front Desk Agent ensures smooth check-in and check-out processes, answers phone calls and emails promptly, and assists both prospective and current guests with questions, reservations, and general needs. While many activities at White Stallion Ranch are reserved through our guest app, the front desk plays a vital role in helping guests navigate the system, booking spa appointments, jeep tours, and ensuring guests make the most of their stay.

The front desk also serves as a communication hub for the ranch. Wranglers, activity guides, housekeeping, and kitchen staff rely on the office to relay important guest information before and during each stay, including dietary needs, scheduling details, and guest feedback.

As a family-run business, teamwork is essential. Front desk staff may occasionally assist other departments by leading a craft activity, driving guests to and from the airport, helping with internal record keeping, or supporting basic sales and reporting tasks.

Job Requirements

• Proven experience in customer service, hospitality, or a related field.

• Exceptionally friendly, professional, and outgoing demeanor

• Reliable and flexible availability, including overnights if needed

• Clean driving record and valid driver’s license

• Strong computer skills and comfort learning new systems

• Accuracy with basic math and numeracy

• Ability to work efficiently in a fast-paced environment

• Strong multitasking skills while managing guest inquiries and
  interdepartmental communication

• High school diploma or equivalent

Server

The Food and Beverage team at White Stallion Ranch plays a key role in creating welcoming, efficient, and memorable dining experiences for our guests. Servers are responsible for serving and bussing tables, assisting with buffet setup and breakdown, including linens, chafing dishes, and presentation details, and preparing beverages and salads.

Team members also set tables with placemats and silverware, assist with catering and banquet events, and help prepare meeting rooms with drink stations and other essentials. In addition to dining service, the team supports overall cleanliness by sweeping, mopping, and sanitizing kitchen, prep, storage, and dining areas.

Food and beverage staff may also assist with outdoor dining experiences, including supporting cooks or serving at outdoor kitchens. Above all, this role requires a friendly, attentive approach to guest service that reflects the welcoming spirit of the ranch.

Job Requirements

• Proven experience in food service, hospitality, or a related field 

• Strong customer service skills with a friendly, professional demeanor

• Ability to efficiently set up, serve, and clear dining areas

• Flexibility to assist with catering, banquets, and outdoor dining events

• Basic knowledge of food safety and sanitation practices

• Ability to work collaboratively with kitchen staff and other departments

• Physical stamina to stand for extended periods and carry trays or supplies